CUSTOMER SERVICE SPECIALIST - OFFICE BASED IN GLASGOW

Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service.

We have a fantastic opportunity for inbound customer service specialist for our Personal Banking line of business Lloyds Banking Division campaign.

Here is all you need to know Start Date: February 2026 Salary: £25396.80 Job Type: Full Time - Permanent Working Hours: 40 hours per week (including training) Operational hours after training - We require full flexibility between 08.00 - 22.00 Monday - Sunday Training: 2 weeks based in Glasgow, City Park. Training hours 09:00am - 18:00pm Monday - Friday Joining the team: First 3-months working on-site in Glasgow then opportunity to choose on-site or at-home working whichever suits you best dependent on performance.
Who we are looking for A professional, polite and courteous telephone manner Ability to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essential A good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detail Confident in working independently Confident in making complex decisions Self-motivated and able to affectively problem solve Interpersonal skills Be driven to work towards achievable targets Excellent numeracy skills Previous banking/ financial experience is highly desired but not essential Previous call centre/ customer service experience is essential Values we look for you to have Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset.
What will my role involve ? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support Helping customers that may be going through financial difficulty and debit card support Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank's complete range of services Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer Ability to react fast when the day gets busy and handle a wide variety of different customers - excellent time management Confident in following banking processes and explaining this to customer
Here are our key benefits Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of service Discounted Bus Travel in Glasgow (First Bus) No peak rail fares - travel is more afforable, at all times Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.

Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

If you're interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner.

Read Less

CUSTOMER SERVICE SPECIALIST - OFFICE BASED IN GLASGOW

Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service.

We have a fantastic opportunity for inbound customer service specialist for our Personal Banking line of business Lloyds Banking Division campaign.

Here is all you need to know Start Date: February 2026 Salary: £25396.80 Job Type: Full Time - Permanent Working Hours: 40 hours per week (including training) Operational hours after training - We require full flexibility between 08.00 - 22.00 Monday - Sunday Training: 2 weeks based in Glasgow, City Park. Training hours 09:00am - 18:00pm Monday - Friday Joining the team: First 3-months working on-site in Glasgow then opportunity to choose on-site or at-home working whichever suits you best dependent on performance.
Who we are looking for A professional, polite and courteous telephone manner Ability to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essential A good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detail Confident in working independently Confident in making complex decisions Self-motivated and able to affectively problem solve Interpersonal skills Be driven to work towards achievable targets Excellent numeracy skills Previous banking/ financial experience is highly desired but not essential Previous call centre/ customer service experience is essential Values we look for you to have Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset.
What will my role involve ? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support Helping customers that may be going through financial difficulty and debit card support Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank's complete range of services Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer Ability to react fast when the day gets busy and handle a wide variety of different customers - excellent time management Confident in following banking processes and explaining this to customer
Here are our key benefits Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of service Discounted Bus Travel in Glasgow (First Bus) No peak rail fares - travel is more afforable, at all times Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.

Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

If you're interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner.

Read Less

CUSTOMER SERVICE SPECIALIST - OFFICE BASED IN GLASGOW

Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service.

We have a fantastic opportunity for inbound customer service specialist for our Personal Banking line of business Lloyds Banking Division campaign.

Here is all you need to know Start Date: February 2026 Salary: £25396.80 Job Type: Full Time - Permanent Working Hours: 40 hours per week (including training) Operational hours after training - We require full flexibility between 08.00 - 22.00 Monday - Sunday Training: 2 weeks based in Glasgow, City Park. Training hours 09:00am - 18:00pm Monday - Friday Joining the team: First 3-months working on-site in Glasgow then opportunity to choose on-site or at-home working whichever suits you best dependent on performance.
Who we are looking for A professional, polite and courteous telephone manner Ability to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essential A good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detail Confident in working independently Confident in making complex decisions Self-motivated and able to affectively problem solve Interpersonal skills Be driven to work towards achievable targets Excellent numeracy skills Previous banking/ financial experience is highly desired but not essential Previous call centre/ customer service experience is essential Values we look for you to have Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset.
What will my role involve ? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support Helping customers that may be going through financial difficulty and debit card support Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank's complete range of services Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer Ability to react fast when the day gets busy and handle a wide variety of different customers - excellent time management Confident in following banking processes and explaining this to customer
Here are our key benefits Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of service Discounted Bus Travel in Glasgow (First Bus) No peak rail fares - travel is more afforable, at all times Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.

Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

If you're interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner.

Read Less

CUSTOMER SERVICE SPECIALIST - OFFICE BASED IN GLASGOW

Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service.

We have a fantastic opportunity for inbound customer service specialist for our Personal Banking line of business Lloyds Banking Division campaign.

Here is all you need to know Start Date: February 2026 Salary: £25396.80 Job Type: Full Time - Permanent Working Hours: 40 hours per week (including training) Operational hours after training - We require full flexibility between 08.00 - 22.00 Monday - Sunday Training: 2 weeks based in Glasgow, City Park. Training hours 09:00am - 18:00pm Monday - Friday Joining the team: First 3-months working on-site in Glasgow then opportunity to choose on-site or at-home working whichever suits you best dependent on performance.
Who we are looking for A professional, polite and courteous telephone manner Ability to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essential A good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detail Confident in working independently Confident in making complex decisions Self-motivated and able to affectively problem solve Interpersonal skills Be driven to work towards achievable targets Excellent numeracy skills Previous banking/ financial experience is highly desired but not essential Previous call centre/ customer service experience is essential Values we look for you to have Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset.
What will my role involve ? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support Helping customers that may be going through financial difficulty and debit card support Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank's complete range of services Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer Ability to react fast when the day gets busy and handle a wide variety of different customers - excellent time management Confident in following banking processes and explaining this to customer
Here are our key benefits Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of service Discounted Bus Travel in Glasgow (First Bus) No peak rail fares - travel is more afforable, at all times Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.

Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

If you're interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner.

Read Less

CUSTOMER SERVICE SPECIALIST - OFFICE BASED IN GLASGOW

Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service.

We have a fantastic opportunity for inbound customer service specialist for our Personal Banking line of business Lloyds Banking Division campaign.

Here is all you need to know Start Date: February 2026 Salary: £25396.80 Job Type: Full Time - Permanent Working Hours: 40 hours per week (including training) Operational hours after training - We require full flexibility between 08.00 - 22.00 Monday - Sunday Training: 2 weeks based in Glasgow, City Park. Training hours 09:00am - 18:00pm Monday - Friday Joining the team: First 3-months working on-site in Glasgow then opportunity to choose on-site or at-home working whichever suits you best dependent on performance.
Who we are looking for A professional, polite and courteous telephone manner Ability to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essential A good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detail Confident in working independently Confident in making complex decisions Self-motivated and able to affectively problem solve Interpersonal skills Be driven to work towards achievable targets Excellent numeracy skills Previous banking/ financial experience is highly desired but not essential Previous call centre/ customer service experience is essential Values we look for you to have Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset.
What will my role involve ? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support Helping customers that may be going through financial difficulty and debit card support Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank's complete range of services Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer Ability to react fast when the day gets busy and handle a wide variety of different customers - excellent time management Confident in following banking processes and explaining this to customer
Here are our key benefits Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of service Discounted Bus Travel in Glasgow (First Bus) No peak rail fares - travel is more afforable, at all times Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.

Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

If you're interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner.

Read Less

CUSTOMER SERVICE SPECIALIST - OFFICE BASED IN GLASGOW

Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service.

We have a fantastic opportunity for inbound customer service specialist for our Personal Banking line of business Lloyds Banking Division campaign.

Here is all you need to know Start Date: February 2026 Salary: £25396.80 Job Type: Full Time - Permanent Working Hours: 40 hours per week (including training) Operational hours after training - We require full flexibility between 08.00 - 22.00 Monday - Sunday Training: 2 weeks based in Glasgow, City Park. Training hours 09:00am - 18:00pm Monday - Friday Joining the team: First 3-months working on-site in Glasgow then opportunity to choose on-site or at-home working whichever suits you best dependent on performance.
Who we are looking for A professional, polite and courteous telephone manner Ability to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essential A good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detail Confident in working independently Confident in making complex decisions Self-motivated and able to affectively problem solve Interpersonal skills Be driven to work towards achievable targets Excellent numeracy skills Previous banking/ financial experience is highly desired but not essential Previous call centre/ customer service experience is essential Values we look for you to have Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset.
What will my role involve ? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support Helping customers that may be going through financial difficulty and debit card support Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank's complete range of services Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer Ability to react fast when the day gets busy and handle a wide variety of different customers - excellent time management Confident in following banking processes and explaining this to customer
Here are our key benefits Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of service Discounted Bus Travel in Glasgow (First Bus) No peak rail fares - travel is more afforable, at all times Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.

Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

If you're interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner.

Read Less

CUSTOMER SERVICE SPECIALIST - OFFICE BASED IN GLASGOW

Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service.

We have a fantastic opportunity for inbound customer service specialist for our Personal Banking line of business Lloyds Banking Division campaign.

Here is all you need to know Start Date: February 2026 Salary: £25396.80 Job Type: Full Time - Permanent Working Hours: 40 hours per week (including training) Operational hours after training - We require full flexibility between 08.00 - 22.00 Monday - Sunday Training: 2 weeks based in Glasgow, City Park. Training hours 09:00am - 18:00pm Monday - Friday Joining the team: First 3-months working on-site in Glasgow then opportunity to choose on-site or at-home working whichever suits you best dependent on performance.
Who we are looking for A professional, polite and courteous telephone manner Ability to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essential A good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detail Confident in working independently Confident in making complex decisions Self-motivated and able to affectively problem solve Interpersonal skills Be driven to work towards achievable targets Excellent numeracy skills Previous banking/ financial experience is highly desired but not essential Previous call centre/ customer service experience is essential Values we look for you to have Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset.
What will my role involve ? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support Helping customers that may be going through financial difficulty and debit card support Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank's complete range of services Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer Ability to react fast when the day gets busy and handle a wide variety of different customers - excellent time management Confident in following banking processes and explaining this to customer
Here are our key benefits Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of service Discounted Bus Travel in Glasgow (First Bus) No peak rail fares - travel is more afforable, at all times Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.

Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

If you're interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner.

Read Less

CUSTOMER SERVICE SPECIALIST - OFFICE BASED IN GLASGOW

Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service.

We have a fantastic opportunity for inbound customer service specialist for our Personal Banking line of business Lloyds Banking Division campaign.

Here is all you need to know Start Date: February 2026 Salary: £25396.80 Job Type: Full Time - Permanent Working Hours: 40 hours per week (including training) Operational hours after training - We require full flexibility between 08.00 - 22.00 Monday - Sunday Training: 2 weeks based in Glasgow, City Park. Training hours 09:00am - 18:00pm Monday - Friday Joining the team: First 3-months working on-site in Glasgow then opportunity to choose on-site or at-home working whichever suits you best dependent on performance.
Who we are looking for A professional, polite and courteous telephone manner Ability to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essential A good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detail Confident in working independently Confident in making complex decisions Self-motivated and able to affectively problem solve Interpersonal skills Be driven to work towards achievable targets Excellent numeracy skills Previous banking/ financial experience is highly desired but not essential Previous call centre/ customer service experience is essential Values we look for you to have Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset.
What will my role involve ? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support Helping customers that may be going through financial difficulty and debit card support Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank's complete range of services Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer Ability to react fast when the day gets busy and handle a wide variety of different customers - excellent time management Confident in following banking processes and explaining this to customer
Here are our key benefits Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of service Discounted Bus Travel in Glasgow (First Bus) No peak rail fares - travel is more afforable, at all times Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.

Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

If you're interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner.

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Mfp printer /hardware/computer field engineer - Glasgow Pay Rate: £16.09 per hour for the first 3 months £16.41 per hour thereafter Location : Field-based, Glasgow
Employment Type: 6 month contract (inside IR35 Umbrella only)
Clearance: Must be eligible for UK Security Clearance (SC) Key Responsibilities Provide break/fix support for printers, MFPs, laptops, desktops, and associ click apply for full job details Read Less

The opportunity This is an exciting opportunity for a motivated person to join EY’s specialist Funds Tax team based in London. The successful candidate will have an opportunity to work with our excellent existing clients and intermediaries, providing a great opportunity to build and expand their network and be instrumental in winning new business. We are currently looking to expand our Transaction Tax team and are keen to speak with experienced Tax advisors. Skills and attributes for success  Team player; ability to integrate with new teams quickly Outgoing with good relationship skills and the ability to deliver quality output Keen to develop further Ability to build strong client relationships Excellent communicator in range of situations both written and oral Ability to build effective relationships at all levels To qualify for the role you must have  Degree Qualified Ability to solve problems creatively and pragmatically What we look for: You’ll proactively maintain your technical knowledge by keeping abreast of global developments in UK and international tax concepts and issues so that you can better advise our clients. In return we’ll provide investment in the right sort of training and offer you the opportunities on projects and assignments that will develop and challenge you so that you’re in the best place to develop you tax career. What we offer Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. You can read more here: About EY As a global leader in assurance, tax, transaction and advisory services, we’re using the finance products, expertise and systems we’ve developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.  Please note Prior to finalizing your application, you will be asked to provide personal information across several dimensions of diversity and inclusiveness. The information you provide is kept entirely confidential and will not be used to evaluate your candidacy. We collect this data to help us analyse our recruitment process holistically and implement actions that promote diversity and inclusiveness. While optional, we encourage you to provide this information to hold us accountable towards our goal of building a better working world. Read more about our commitment to diversity& inclusiveness . We ask because it matters! Read Less

Founded in 2018, this business is looking to hire to align with their ambitious growth plans for the coming 12 months. With offices in Manchester, London and a brand-new office in Glasgow, the demand in the market is not looking to slow down anytime soon.They're a consultancy firm that specialise in supporting businesses that are at the forefront of innovation in the UK; whether that be software c... Read Less

CUSTOMER SERVICE SPECIALIST OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service.We have a fantastic opportunity for inbound customer service specialist for our Personal Banking line of business Lloyds Banking Division campaign.Here is all you need to knowStart Date: Februar...

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Front of House Leader Full Time Pret here! We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries.  Whether you’re making our customers’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! Growing Good Things Pret is where passionate, hardworking, wonderful people (like you!) find the confidence and skills they need to grow and choose their unique paths. And the proof is in the pudding – 80%+ of our Managers and 20% of our Support Centre teams (including our CEO, Pano) started on the shop floor. What we’re looking for Leaders, inspirers, and drivers of their teams, our Front of HouseLeaders are our in-shop champions, coaching and mentoring their teams. These wonderful people are the protectors of the things that make Pret, Pret – keeping standards and spirits high, and our teams and customers happy. When the shop gets busy, so do they; it's what makes them, them - whether it's rolling their sleeves up on the coffee machine (with training, of course) or immersed in the figures and spreadsheets. A people person without a doubt, with a passion for helping their shop, and the people in it grow. About you Be kind, honest and generous: bring genuine warmth and your authentic self to work every day. Bring your passion: share our passion for exceptional customer service. Spread joy every day: small acts of kindness (like giving away a free coffee on the house) are a big part of what makes the Pret experience special. Experience needed: You lead with purpose—driving team performance, protecting profit, and keeping customers happy through high standards and great energy. We offer Hourly rate is £ (inclusive of mystery shopper bonus) After initial training, earn an extra £5 per hour for any shift started between 3-5am  28 days annual leave (pro-rata if you're part-time) Pension scheme Life Assurance at 3x annual salary & virtual GP  Healthcare cash plan  Free food and drink while you’re working And when you’re not, you’ll have our Club Pret Membership (giving you 50% off food and to 5 free Barista-made drinks a day) Loyalty award after 5, 10, 15, 20 years’ service Regular rewards and recognition for amazing standards Access marketplace discounts on shopping, travel, fitness, dining, tech and more Flexible working hours, means you have the time to do what’s important to you  Comfy free shoes to wear on shift We also offer Individual ways to grow – We offer lots of opportunities for learning, whether you join us for a short stint or the long game, you’re good to grow with us. Including fully funded professional qualifications –apprenticeships Level 3 and internal transfer opportunities to explore. Diversity and belonging – Everyone is welcome at Pret, we want you to feel confident and valued for who you are and to truly belong. Pace and variety - Our work is fast paced with lots of variety, you’ll build a diverse skill set and learn a lot! Community and purpose - We’re proud to make a difference through The Pret Foundation, from tackling homelessness to reducing food waste and creating positive change for people and communities. Our values Happy Teams Happy Customers Amazing Standards Every day Never Standing Still  Doing The Right Thing  The interview journey Every interview process at Pret begins with the same two stages. Initial phone screening and 60-minute shop-based interview with the General Manager and the team Everyone is welcome at Pret. We encourage applications from underrepresented groups, including women, people with disabilities, neurodiversity, ethnic minorities, and the LGBTQ+ community. Please let our recruitment team know if you need any adjustments or support during the recruitment process – your experience matters to us. We’d love to get to know you, not a robot, so please do not rely on AI to complete your application. Read Less

Job Description

SDET - Test Automation AI (Agentic & LLM Systems) - Perm - Circa £85K - 2 days a week in Glasgow** DUE TO BACKGROUND CHECKS, WE CAN ONLY ACCEPT APPLICANTS WHO HAS 3 YEARS UK ADDRESS HISTORY **Role OverviewWe are seeking an SDET - Test Automation AI (Agentic & LLM Systems) to define and implement assurance approaches for AI-enabled systems.
The role focuses on ensuring that AI solutions are reliable, robust, explainable, secure, and fit for purpose across their full lifecycle.The AI Assurance Engineer will assure both:Probabilistic components (data, models, and AI outputs)Deterministic components (software, integrations, and infrastructure)and will embed assurance into automated, end-to-end delivery pipelines.This role requires a strong understanding of how to assure AI systems holistically, rather than deep specialism in a single discipline.Key ResponsibilitiesAI Assurance StrategyDefine and implement an AI assurance approach aligned to business risk and regulatory expectations.Provide assurance coverage across the full AI system lifecycle (design, build, deploy, operate).Work with engineering, data, and product teams to embed quality and risk controls early.Probabilistic Component AssuranceDesign validation approaches for:Data quality and biasModel and prompt behaviourOutput accuracy, relevance, and consistencyImplement evaluation methods for:Drift and instabilityHallucination and error patternsSupport human-in-the-loop review where required.Deterministic Component AssuranceAssure non-AI system elements including:Application logic and workflowsAPIs and integrationsSecurity and access controlsDesign and execute:Functional testingNon-functional testing (performance, resilience, scalability)Security and data protection validationAutomation & E2E AssuranceDesign & build automated assurance for AI systems.Integrate assurance into CI/CD and deployment pipelines.Implement regression and quality gates across data, models, and orchestration workflows.Maintain an end-to-end assurance pipeline from input data through to system outputs.Operational AI & ObservabilitySupport monitoring and observability for AI-enabled systems in production.Analyse operational signals such as:Latency and failuresBehaviour changesPerformance degradationContribute to incident analysis and continuous improvement of AI services.Governance, Risk & ReportingDefine and track AI quality and risk metrics (accuracy, robustness, explainability).Support compliance with:Data protection and privacy requirementsResponsible AI principlesProduce clear assurance evidence for technical and non-technical stakeholders.Required Skills & ExperienceCoreStrong software engineering background (Python or similar).Experience building automated test or validation frameworks.Experience working with complex distributed or cloud-based systems.AI & Probabilistic SystemsUnderstanding of:Data quality and biasModel behaviour and non-deterministic outputsPrompt-based or agent-based systemsExperience validating correctness, consistency, and relevance of AI outputs.Deterministic Systems & Non-Functional TestingExperience testing:APIs and workflowsCloud servicesKnowledge of:Performance testingSecurity testingResilience and failure handlingOperational AI (MLOps / AIOps Awareness)Familiarity with:Model lifecycle managementCI/CD for AI systemsMonitoring and drift detectionUnderstanding of production risks associated with AI systems.
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Job Description

As a Fire Consultant at T&A, you will actively lead on project delivery and assist with building the team and capability over time. This is an excellent and exciting opportunity to be involved with establishing and growing a fire engineering discipline in a rapidly expanding market (including cladding remediation, building safety, retrofit and complex refurbishment), working hand‑in‑hand with our Building Surveying, Project Management, Cost Management and Principal Designer teams. You will also be able to draw on the expertise and global reach of our parent company Egis to accelerate service development, quality and market impact. The role will have a combination of hands‑on technical delivery and leadership: supporting with setting standards, mentoring colleagues, developing client relationships and propositions, and creating a resilient, high‑performing fire engineering service for Thomas & Adamson.Our Fire Consultant will be responsible for the following:Project WorkAct as an integral interface between client, design team, contractors and approving authorities to achieve successful technical and commercial outcomes.Work on fire strategies for new build and refurbishment projects (e.g., BS9999, BS9991, Approved Document B), including performance‑based approaches where appropriate.Plan and deliver project scopes, budgets, and programmes; manage risk, change, and quality through the lifecycle.Provide construction stage support: design checks, site inspections, technical queries, witnessing/validation of fire safety systems, and review of O&M/Record information for handover.Technical Delivery Produce and review fire strategies, compartmentation layouts, means of escape and evacuation analyses, smoke control concepts, structural fire resistance requirements, and fire service access provisions.Undertake and/or interpret modelling and calculations (e.g., evacuation modelling, smoke movement/computational fluid dynamics, radiation/tenability checks) and document engineering judgements and assumptions clearly.Specify active and passive fire protection systems (e.g., detection and alarm, sprinklers / watermist / clean agent systems, fire stopping, cavity barriers, structural protection); coordinate with MEP and architectural details.Prepare third‑party reviews/design verifications; develop retrospective strategies for occupied buildings; support remedial design for façade/cladding, compartmentation and fire stopping.Establish project‑specific compliance plans and evidence trails (e.g., BIM aligned), ensuring auditable golden‑thread documentation.Lead quality reviews and sign‑off of deliverables; maintain discipline standards, templates, and guidance notes.Façade & Cladding Remediation (Design & Assurance)Lead fire risk appraisal of external walls (FRAEW) and retrospective strategy development for existing buildings, applying current guidance (e.g., PAS 9980 methodology) and local Building Regulations/Technical Handbooks.Diagnose external wall system risks (rainscreen/EWI, ACM/HPL, timber/composite claddings, insulation types) and define proportionate remediation strategies aligned with performance objectives.Develop or review remediation details: cavity barrier/fire‑stopping strategies, horizontal/vertical fire‑stops, window/door interfaces, balcony/soffit treatments, and service penetrations.Coordinate façade fire performance with structural and MEP requirements; align with relevant guidance, BS/EN standards (including smoke/heat release considerations), and insurer requirements.Interpret and challenge large‑scale system test evidence (e.g., BS 8414 with BR 135 classification) and component certification; advise on suitability, substitutions, and equivalence.Plan and oversee intrusive surveys/openings; prepare opening schedules, photographic evidence requirements, and remediation verification plans.Provide construction‑stage assurance: review installers’ method statements, Inspection & Test Plans, and QA records; witness critical stages; maintain a digital evidence trail to support the golden‑thread objectives.Update fire strategies and handover information to reflect as‑built façades; prepare client packs to support funder/insurer/lender processes (e.g., EWS1 liaison where applicable).Business Development & Practice LeadershipBuild and sustain client relationships; identify opportunities, contribute to bids/fees, and present technical solutions.Support service line growth: recruitment, mentoring, CPD planning, and technical training for the wider business.Promote Thomas & Adamson through thought leadership (briefings, articles, conference speaking) and participation in standards/industry networks.Champion Health, Safety & Wellbeing and drive a culture of continuous improvement and knowledge sharing.Shape and lead cladding remediation propositions (portfolio programmes and single‑asset schemes), including diagnostic surveys, options appraisal, cost/risk trade‑offs, procurement advice, and funder/insurer/authority engagement.General DutiesEnsure all activities align with relevant UK legislation, standards, and guidance (e.g., Building Regulations, Approved Document B/Scottish Technical Handbooks, BS/EN standards, NFPA/IBC where applicable, insurer requirements) and client governance processes.Protect client and Thomas & Adamson interests by proactively identifying risks, advising on mitigation measures, and communicating clearly and professionally.Represent Thomas & Adamson in line with our values; ensure accurate records, timely reporting, and robust change control.Delivering Great Client ExperienceBuilding strong, professional relationships founded on trust, integrity, and reliability.Communicating clearly and concisely with clients and stakeholders regarding information needs, decisions, risks, and residual obligations.Translating complex technical issues into practical, implementable, and value‑for‑money solutions.Managing and Motivating the TeamAllocate resources effectively, balancing workload, deadlines, and staff development goals.Coach and mentor junior colleagues, as commensurate with experience / competence.Foster a collaborative, supportive culture across disciplines and offices; model exemplary behaviours.In doing all of this, the Fire Consultant will fully reflects the cultural values of Thomas & Adamson; confident, honest, responsible, supportive.
Qualifications

Essential experienceDegree in a Fire related subject with substantial consultancy experience.Strong knowledge of UK codes and standards (e.g., ADB/Scottish Handbooks, BS 9999, BS 9991, BS/EN suites) and familiarity with international frameworks (e.g., NFPA, IBC) where relevant to client/insurer requirements.Demonstrable proficiency in developing fire strategies, means of escape design, smoke control principles, structural fire resistance requirements, and fire service access.Experience with analysis/modelling tools and methods (e.g., evacuation modelling; familiarity with CFD workflows and limitations; ability to commission, interpret and challenge specialist studies).Excellent written and verbal communication; capable of authoring clear technical reports and presenting to clients and authorities.Evidence of leading multi‑disciplinary coordination and managing delivery to time, cost, and quality.Full UK driving licence and willingness to travel for site/client engagements.DesirableChartered Consultant(CEng) with IFE (or working toward Chartership) and/or relevant professional memberships/accreditations.Experience in façade/fire remediation, compartmentation surveys, and golden‑thread/Building Safety evidence requirements.Working knowledge of external wall appraisal and remediation frameworks (e.g., FRAEW per PAS 9980), BS 8414/BR 135 interpretation, CWCT guidance, and lender/insurer information needs (e.g., EWS1 liaison).Peer review advice.Technical support on feasibility studies and project support.Knowledge of BIM/CDE workflows (e.g., model review, data drops, assurance sign‑offs) and digital QA tools.Business development exposure, bid writing, and fee scoping.You are a pragmatic, client‑focused Fire Consultant who combines technical rigour with clear communication and collaborative teamwork. You are proactive, organised, and attentive to detail; confident when required, supportive by default, and motivated to mentor others. You uphold discretion, integrity, and accountability, and you take pride in delivering safe, compliant, and elegant Fire solutions that stand up to scrutiny.

Additional Information

Equality, Diversity and InclusionEgis is an equal opportunities employer who recognises the value of having a diverse workforce. Your application will be assessed based purely on your skills and experience, the stated essential and desirable criteria, and your suitability for the role. Read Less

Job Description

As a Fire Consultant at T&A, you will actively lead on project delivery and assist with building the team and capability over time. This is an excellent and exciting opportunity to be involved with establishing and growing a fire engineering discipline in a rapidly expanding market (including cladding remediation, building safety, retrofit and complex refurbishment), working hand‑in‑hand with our Building Surveying, Project Management, Cost Management and Principal Designer teams. You will also be able to draw on the expertise and global reach of our parent company Egis to accelerate service development, quality and market impact. The role will have a combination of hands‑on technical delivery and leadership: supporting with setting standards, mentoring colleagues, developing client relationships and propositions, and creating a resilient, high‑performing fire engineering service for Thomas & Adamson.Our Fire Consultant will be responsible for the following:Project WorkAct as an integral interface between client, design team, contractors and approving authorities to achieve successful technical and commercial outcomes.Work on fire strategies for new build and refurbishment projects (e.g., BS9999, BS9991, Approved Document B), including performance‑based approaches where appropriate.Plan and deliver project scopes, budgets, and programmes; manage risk, change, and quality through the lifecycle.Provide construction stage support: design checks, site inspections, technical queries, witnessing/validation of fire safety systems, and review of O&M/Record information for handover.Technical Delivery Produce and review fire strategies, compartmentation layouts, means of escape and evacuation analyses, smoke control concepts, structural fire resistance requirements, and fire service access provisions.Undertake and/or interpret modelling and calculations (e.g., evacuation modelling, smoke movement/computational fluid dynamics, radiation/tenability checks) and document engineering judgements and assumptions clearly.Specify active and passive fire protection systems (e.g., detection and alarm, sprinklers / watermist / clean agent systems, fire stopping, cavity barriers, structural protection); coordinate with MEP and architectural details.Prepare third‑party reviews/design verifications; develop retrospective strategies for occupied buildings; support remedial design for façade/cladding, compartmentation and fire stopping.Establish project‑specific compliance plans and evidence trails (e.g., BIM aligned), ensuring auditable golden‑thread documentation.Lead quality reviews and sign‑off of deliverables; maintain discipline standards, templates, and guidance notes.Façade & Cladding Remediation (Design & Assurance)Lead fire risk appraisal of external walls (FRAEW) and retrospective strategy development for existing buildings, applying current guidance (e.g., PAS 9980 methodology) and local Building Regulations/Technical Handbooks.Diagnose external wall system risks (rainscreen/EWI, ACM/HPL, timber/composite claddings, insulation types) and define proportionate remediation strategies aligned with performance objectives.Develop or review remediation details: cavity barrier/fire‑stopping strategies, horizontal/vertical fire‑stops, window/door interfaces, balcony/soffit treatments, and service penetrations.Coordinate façade fire performance with structural and MEP requirements; align with relevant guidance, BS/EN standards (including smoke/heat release considerations), and insurer requirements.Interpret and challenge large‑scale system test evidence (e.g., BS 8414 with BR 135 classification) and component certification; advise on suitability, substitutions, and equivalence.Plan and oversee intrusive surveys/openings; prepare opening schedules, photographic evidence requirements, and remediation verification plans.Provide construction‑stage assurance: review installers’ method statements, Inspection & Test Plans, and QA records; witness critical stages; maintain a digital evidence trail to support the golden‑thread objectives.Update fire strategies and handover information to reflect as‑built façades; prepare client packs to support funder/insurer/lender processes (e.g., EWS1 liaison where applicable).Business Development & Practice LeadershipBuild and sustain client relationships; identify opportunities, contribute to bids/fees, and present technical solutions.Support service line growth: recruitment, mentoring, CPD planning, and technical training for the wider business.Promote Thomas & Adamson through thought leadership (briefings, articles, conference speaking) and participation in standards/industry networks.Champion Health, Safety & Wellbeing and drive a culture of continuous improvement and knowledge sharing.Shape and lead cladding remediation propositions (portfolio programmes and single‑asset schemes), including diagnostic surveys, options appraisal, cost/risk trade‑offs, procurement advice, and funder/insurer/authority engagement.General DutiesEnsure all activities align with relevant UK legislation, standards, and guidance (e.g., Building Regulations, Approved Document B/Scottish Technical Handbooks, BS/EN standards, NFPA/IBC where applicable, insurer requirements) and client governance processes.Protect client and Thomas & Adamson interests by proactively identifying risks, advising on mitigation measures, and communicating clearly and professionally.Represent Thomas & Adamson in line with our values; ensure accurate records, timely reporting, and robust change control.Delivering Great Client ExperienceBuilding strong, professional relationships founded on trust, integrity, and reliability.Communicating clearly and concisely with clients and stakeholders regarding information needs, decisions, risks, and residual obligations.Translating complex technical issues into practical, implementable, and value‑for‑money solutions.Managing and Motivating the TeamAllocate resources effectively, balancing workload, deadlines, and staff development goals.Coach and mentor junior colleagues, as commensurate with experience / competence.Foster a collaborative, supportive culture across disciplines and offices; model exemplary behaviours.In doing all of this, the Fire Consultant will fully reflects the cultural values of Thomas & Adamson; confident, honest, responsible, supportive.
Qualifications

Essential experienceDegree in a Fire related subject with substantial consultancy experience.Strong knowledge of UK codes and standards (e.g., ADB/Scottish Handbooks, BS 9999, BS 9991, BS/EN suites) and familiarity with international frameworks (e.g., NFPA, IBC) where relevant to client/insurer requirements.Demonstrable proficiency in developing fire strategies, means of escape design, smoke control principles, structural fire resistance requirements, and fire service access.Experience with analysis/modelling tools and methods (e.g., evacuation modelling; familiarity with CFD workflows and limitations; ability to commission, interpret and challenge specialist studies).Excellent written and verbal communication; capable of authoring clear technical reports and presenting to clients and authorities.Evidence of leading multi‑disciplinary coordination and managing delivery to time, cost, and quality.Full UK driving licence and willingness to travel for site/client engagements.DesirableChartered Consultant(CEng) with IFE (or working toward Chartership) and/or relevant professional memberships/accreditations.Experience in façade/fire remediation, compartmentation surveys, and golden‑thread/Building Safety evidence requirements.Working knowledge of external wall appraisal and remediation frameworks (e.g., FRAEW per PAS 9980), BS 8414/BR 135 interpretation, CWCT guidance, and lender/insurer information needs (e.g., EWS1 liaison).Peer review advice.Technical support on feasibility studies and project support.Knowledge of BIM/CDE workflows (e.g., model review, data drops, assurance sign‑offs) and digital QA tools.Business development exposure, bid writing, and fee scoping.You are a pragmatic, client‑focused Fire Consultant who combines technical rigour with clear communication and collaborative teamwork. You are proactive, organised, and attentive to detail; confident when required, supportive by default, and motivated to mentor others. You uphold discretion, integrity, and accountability, and you take pride in delivering safe, compliant, and elegant Fire solutions that stand up to scrutiny.

Additional Information

Equality, Diversity and InclusionEgis is an equal opportunities employer who recognises the value of having a diverse workforce. Your application will be assessed based purely on your skills and experience, the stated essential and desirable criteria, and your suitability for the role. Read Less

Job Description

SDET - Test Automation AI (Agentic & LLM Systems) - Perm - Circa £85K - 2 days a week in Glasgow** DUE TO BACKGROUND CHECKS, WE CAN ONLY ACCEPT APPLICANTS WHO HAS 3 YEARS UK ADDRESS HISTORY **Role OverviewWe are seeking an SDET - Test Automation AI (Agentic & LLM Systems) to define and implement assurance approaches for AI-enabled systems.
The role focuses on ensuring that AI solutions are reliable, robust, explainable, secure, and fit for purpose across their full lifecycle.The AI Assurance Engineer will assure both:Probabilistic components (data, models, and AI outputs)Deterministic components (software, integrations, and infrastructure)and will embed assurance into automated, end-to-end delivery pipelines.This role requires a strong understanding of how to assure AI systems holistically, rather than deep specialism in a single discipline.Key ResponsibilitiesAI Assurance StrategyDefine and implement an AI assurance approach aligned to business risk and regulatory expectations.Provide assurance coverage across the full AI system lifecycle (design, build, deploy, operate).Work with engineering, data, and product teams to embed quality and risk controls early.Probabilistic Component AssuranceDesign validation approaches for:Data quality and biasModel and prompt behaviourOutput accuracy, relevance, and consistencyImplement evaluation methods for:Drift and instabilityHallucination and error patternsSupport human-in-the-loop review where required.Deterministic Component AssuranceAssure non-AI system elements including:Application logic and workflowsAPIs and integrationsSecurity and access controlsDesign and execute:Functional testingNon-functional testing (performance, resilience, scalability)Security and data protection validationAutomation & E2E AssuranceDesign & build automated assurance for AI systems.Integrate assurance into CI/CD and deployment pipelines.Implement regression and quality gates across data, models, and orchestration workflows.Maintain an end-to-end assurance pipeline from input data through to system outputs.Operational AI & ObservabilitySupport monitoring and observability for AI-enabled systems in production.Analyse operational signals such as:Latency and failuresBehaviour changesPerformance degradationContribute to incident analysis and continuous improvement of AI services.Governance, Risk & ReportingDefine and track AI quality and risk metrics (accuracy, robustness, explainability).Support compliance with:Data protection and privacy requirementsResponsible AI principlesProduce clear assurance evidence for technical and non-technical stakeholders.Required Skills & ExperienceCoreStrong software engineering background (Python or similar).Experience building automated test or validation frameworks.Experience working with complex distributed or cloud-based systems.AI & Probabilistic SystemsUnderstanding of:Data quality and biasModel behaviour and non-deterministic outputsPrompt-based or agent-based systemsExperience validating correctness, consistency, and relevance of AI outputs.Deterministic Systems & Non-Functional TestingExperience testing:APIs and workflowsCloud servicesKnowledge of:Performance testingSecurity testingResilience and failure handlingOperational AI (MLOps / AIOps Awareness)Familiarity with:Model lifecycle managementCI/CD for AI systemsMonitoring and drift detectionUnderstanding of production risks associated with AI systems.
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What makes this a great opportunity? We have an exciting opportunity for a confident and experienced Marketing Manager to work in the global brand team for Laphroaig – the iconic Islay single malt. The role is on a Fixed Term Contract to last at least 12 months, starting in March 2026. Reporting into the Global Brand Director Laphroaig and as a senior member of the Laphroaig team, you will be passionate, creative, strategic, and agile. You’ll play a key role in ensuring Laphroaig is unforgettable – making it more visible and relevant to more people on more occasions, leading the single malt category in a return to growth. The Marketing Manager leads on key brand projects, including comms and campaign toolkit development, partnerships, and overseeing the annual and 3yr planning cycles with our colleagues in our priority markets. More generally, the Marketing Manager supports the Global Brand Director to ensure project goals, timelines, and budgets are adhered to, as well as the smooth running of projects across external agencies, internal teams, and with key markets. This role inspires our local market teams to execute against the strategic objectives and will continually identify opportunities to improve the quality of that execution. The Marketing Manager is the key day-to-day contact for Laphroaig across priority global markets, and will regularly work with the Digital, Insights, Finance, Innovation, Whisky Making, Prestige, and Distillery teams.Role Responsibilities Support or lead on strategic Laphroaig projects – e.g. creative comms development, media planning guidance for market investment, reviews of our range architecture, pricing strategy, innovation strategy, serve strategy, advocacy programmes etc Support performance analysis/management process for Scotch Portfolio to identify key issues/opportunities. Assess the ‘what and why’ and make recommendations on actions Lead the 3YR Growth Planning Process for Laphroaig. Ensure brilliant execution through the definition of brand experience guardrails and vision for the different market stages, and measurement of how it is implemented through a thorough review of local growth plans with Priority Brand/Market Combinations Lead development of brand assets to enable excellent market execution of comms campaigns and the broader brand look & feel. Oversee the production of the Brand Experience Playbook, ensuring execution guidance to markets and partner agencies is clear, easily-understood, and actionable Ensure the brand is making best use of its industry-leading Friends of Laphroaig membership programme – recruiting more members, and using it to build the total brand, not just as a route for selling DTC Regular analysis of brand performance to identify key issues/opportunities. Assess the ‘what’ and the ‘why’ and make recommendations for action KEY RELATIONSHIPS: Scotch & Irish Brand House team members Marketing and commercial colleagues in priority markets across the globe Senior manager stakeholders Digital Insights Finance Innovation Whisky Making Prestige Distillery External agencies: creative, media, design, PR Qualifications 7+ Years brand management, marketing or creative agency experience Creative and innovative problem-solving skills Proven experience in managing complex projects and influencing senior stakeholders Track record of cross-functional team leadership Experience working with Finance team (and an understanding of P&L dynamics) Additional experience desired: Experience translating brand strategy into creative communications International experience Strong business acumen and analytical skills Experience within premium/luxury spirits advantageous ROLE SPECIFIC COMPETENCIES: Strong interpersonal skills – ability to build excellent working relationships and work in teams Can take a strategic approach while managing multiple projects Capable of constructive challenge and influencing the thinking of senior stakeholders  Good analytical skills – can analyse data, pull out insight and implications, and suggest action Self-starter, proactive, and motivated – able to work autonomously Comfortable travelling where required – up to 15% of time While relocation, immigration, and/or tax compliance support are not guaranteed, we may offer assistance to successful candidates depending on factors such as role requirements in accordance with company guidelines. At Suntory Global Spirits, people are our number one priority, and we believe our people grow together in diverse and inclusive environments where their unique insights, experiences and backgrounds are valued and respected. Suntory Global Spirits is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, military veteran status and all other characteristics, attributes or choices protected by law. All recruitment and hiring decisions are based on an applicant’s skills and experience. Read Less

Job Title: AWS DevOps EngineerLocation: Glasgow, Scotland

About the Job you are considering:We are seeking experienced AWS DevOps Engineer with strong expertise in Banking domain who will overseeing the planning, execution, and successful delivery of projects

Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time.

Your Role:Design build and maintain AWS cloud infrastructure using best practices for security scalability and cost optimizationDeploy and manage OpenShift clusters for container orchestration and application hostingDevelop and maintain CICD pipelines using Jenkins GitLab CI or AWS CodePipelineAutomate infrastructure provisioning and configuration using Terraform CloudFormation and AnsibleConfigure and manage AWS services including EC2 ECSEKS API Gateway Lambda MSK RDS Oracle preferred and Elastic Load BalancersImplement containerization strategies using Docker and KubernetesOpenShiftEnsure compliance with cloud networking patterns VPC subnets peering firewalls and security best practicesMonitor system performance troubleshoot issues and maintain high availabilityCollaborate with development teams to integrate DevOps practices into the software delivery lifecycle

Your Skills:Essential Skills Basic Qualifications5 years of experience with containers Kubernetes and related technologies on cloud platforms AWS preferred3 years of experience in setting up cloud infrastructure using AWS CloudFormationStrong experience with DevOps tooling Jenkins Bitbucket Nexus Git JiraHandson experience with AWS services API Gateway Lambda ECS EC2 MSK RDSExpertise in Linux administration and container orchestration Kubernetes ECS EKS and OpenShiftSolid understanding of cloud networking VPC subnets peering firewallsBasic knowledge of Javabased applications APIs and microservices
Desirable Skills Preferred Qualifications5 years of scripting experience PowerShell Perl Ruby Nodejs PythonProficient with Jira Jenkins BitbucketGitLab and Git workflowsExperience in regulated environments banking financial servicesHandson experience with Docker and container orchestration platforms Amazon ECSEKSKubernetes OpenShiftRelevant AWS certifications Solutions Architect DevOps EngineerFamiliarity with Helm charts OpenShift Operators and advanced CICD practices.

We are a Disability Confident Employer:Capgemini is proud to be a under the UK Government’s Disability Confident scheme.As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who:Declare they have a disability, and Meet the minimum essential criteria for the role.Please opt in during the application process.

Make It Real (what does it mean for you):You’d be joining an accredited Great Place to work for Wellbeing in 2024. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions.
To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas, and we have invested in wellbeing apps such as Thrive and Peppy.You will be empowered to explore, innovate, and progress. You will benefit from Capgemini’s ‘learning for life’ mindset, meaning you will have countless training and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications from AWS, Microsoft, Harvard ManageMentor, Cybersecurity qualifications and much more.You will be joining one of the World’s Most Ethical Companies®, as recognised by Ethisphere® for 13 consecutive years. We live our values by making ethical business choices every day. Working ethically is at the centre of our culture at Capgemini, meaning you will be helping to create a future we can all be proud of.

Why you should consider Capgemini:Growing clients’ businesses while building a more sustainable, more inclusive future is a tough ask. When you join Capgemini, you’ll join a thriving company and become part of a collective of free-thinkers, entrepreneurs and industry experts. We find new ways technology can help us reimagine what’s possible. It’s why, together, we seek out opportunities that will transform the world’s leading businesses, and it’s how you’ll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you’ll build the skills you want. You’ll use your skills to help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but making the world a better place rarely is.

About Capgemini: Read Less

Job Description
RELIEF COACH DRIVERS-GLASGOW-  
Day or days Driver Relief Days in GLASGOW 
Must be Smart & Presentable with a Professional Attitude, 
Must Be Approachable & Assist Passengers Within the Tour Group 
Have Excellent Driving Skills
Working with Tour Director
Liaise with Coach Operator When Necessary
Opportunities For Gratuities,         
 This job is a fully Employed PAYE Position only
 salary Pay 28th Of Each Month
              TO APPLY NOW
        send your CV or letter to   
           JOBS@DHTEAM.UK
initial Interviews by live teams/zoom meeting  


Requirements RELIEF DRIVERS MUST HAVE :

>. UK PCV driving licence (Cat D)
>. CPC (DQC) CARD
>. Digital Tachograph Card
>. Smart & presentable
>. Excellent Customer service skills
>. Minimum 12 months proven Coach driving experience.
>. Maximum 6 Penalty points
>. Own transport to get to work.   
 
              TO APPLY NOW      
        send your CV or letter to   
           JOBS@DHTEAM.UK
initial Interviews by live teams/zoom meeting  
 



Requirements
Coach Driver Requirements: >. Valid UK PCV driving licence (Cat D) >. Valid CPC (DQC) >. Valid Digital Tachograph Card >. must be Smart & presentable always >. Excellent Customer service skills > professional Coach driving skills. > Good knowledge of Uk >. No more than 3 points >. (NO DRs, CDs, or TT99s) >. Own transport to get to work. To apply please email your CV To. JOBS@DHTEAM.UK Read Less

With the UK government’s ambitious goal of delivering 60GW of solar power by 2030, Solar Careers UK are on a mission to help recruit, train, and place over 43,000 new professionals into rewarding careers within the solar and battery storage industry.Solar Careers UK is a division of Solar Energy UK, the trade association representing over 425 solar businesses across the country. Many of these companies specialise in delivering high-quality solar installations for domestic, commercial, and utility-scale projects.For the industry's most in-demand jobs, we have been asked to assist with the recruitment of full-time, permanent installation teams from across all regions of the United Kingdom.By completing this application Solar Careers UK can help connect you to Solution Engineer live job vacancies that match your skills and experience, and provide guidance on the qualifications and training needed to pursue your chosen career in the solar sector.RequirementsClenergy is a leader in Global solar mounting systems growing bigger every day. With a head office based in China and other offices around the world, we are a team of passionate people who help each other to achieve what we do best – enabling carbon neutrality!Candidates should possess a strong commitment to self-learning, taking the initiative to acquire new skills and knowledge independently to meet the demands of their roles.Job DescriptionAchieve assigned revenue targets with paired Account ManagerClient engagement, understand requirements, report and execute action planProvide technical support, solution design (Incl. Structural calculations) and project quotationsManage 3rd party local engineering firms and product certificationAssist in Product research, development and release with our HQ teamDeliver solution presentation, product marketing, case studiesLearn industry standards, local market regulations, market informationTrack all activities on CRM and portalContinuous professional developmentPosition RequirementsPrimary interest in renewable energy and relevant 2 year+ work experience is highly desirable.Bachelor of Engineering in either the Mechanical, Structural, or Industrial fieldsStrong interpersonal ability, computer skills and a technical mindsetCandidates must be self-starting, self-managed, able to manage their own deadlines, KPI’s.What We Offer:A market competitive renumeration package and profit-sharing system.Opportunities for professional development and career advancement.A collaborative and innovative work environment.The chance to be part of a company dedicated to making a positive impact on the environment and society.The role is full-time. Clenergy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Read Less

A leading national law firm is seeking an experienced Knowledge Lawyer to support its Employment practice in Glasgow, on a full‑time or part‑time basis. This opportunity is ideal for an England & Wales–qualified solicitor with at least five years’ PQE, whether already in a knowledge/professional support role or looking to transition from fee‑earning.You will play a central part in developing and maintaining the team’s knowledge resources, delivering training, and supporting lawyers and clients with high‑quality legal insight.Key responsibilities:Developing, updating, and managing precedents and internal know‑how materials.Creating and delivering internal training programmes for trainees, junior lawyers, and the wider team.Preparing and, where appropriate, presenting training to clients.Monitoring legal developments and communicating practical impacts to fee earners.Handling complex legal research queries from lawyers across the team.Ensuring all knowledge resources are current, complete, and accessible within the firm’s internal systems.Collaborating with business services teams to improve resource organisation and usability.Identifying risks and working with the Risk team to mitigate them.Driving efficiencies through process improvement, legal project management, and technology.Drafting or contributing to legal updates, insights, and external publications.Supporting responses to tenders and client queries.Contributing to the ongoing development of the firm’s knowledge systems and databases.Working closely with Knowledge Lawyers across different practice areas.Providing guidance or mentoring to trainees on legal research and knowledge use.The ideal candidate will be an organised, detail‑focused communicator with strong drafting skills and the ability to convey complex information clearly. They will work effectively both independently and as part of a team, bring confident interpersonal and presentation skills, and be comfortable using technology to support efficient knowledge and project delivery.The firm is known for its award‑winning performance, collaborative culture, and commitment to supporting people, communities, and the environment. Employees receive competitive pay, flexible benefits and hybrid working options designed to promote work–life balance.If this position could be of interest, please contact Teddie or Cameron for a confidential initial discussion. (Assignment 18024) Read Less

With the UK government’s ambitious goal of delivering 60GW of solar power by 2030, Solar Careers UK are on a mission to help recruit, train, and place over 43,000 new professionals into rewarding careers within the solar and battery storage industry.Solar Careers UK is a division of Solar Energy UK, the trade association representing over 425 solar businesses across the country. Many of these companies specialise in delivering high-quality solar installations for domestic, commercial, and utility-scale projects.For the industry's most in-demand jobs, we have been asked to assist with the recruitment of full-time, permanent installation teams from across all regions of the United Kingdom.By completing this application Solar Careers UK can help connect you to ESS Technical Engineer live job vacancies that match your skills and experience, and provide guidance on the qualifications and training needed to pursue your chosen career in the solar sector.RequirementsPosition OverviewWe seek a skilled Technical Engineer to provide high-level tech support and training for our Energy Storage Systems (ESS) and Energy Management products in the UK. This role is responsible for ensuring exceptional customer support, driving sales growth through cross-functional collaboration, and building technical capabilities across internal teams and customers.Key Responsibilities1. Technical Sales SupportProvide expert advice on residential ESS solution (battery storage, inverters, BMS, etc) to the clients, focusing on distributors and installers.Conduct product demonstrations and technical presentations to showcase system capabilities.2. Lead Generation & Opportunity identificationWork with sales team to identify high potential clients.Assist in pipeline development by highlighting key applications and customer acquisition.3. Customer& Partner EngagementBuild up relationships with distributors and installers to expand market reach.Provide pre- and post-sales support to maintain client satisfaction.Ensure regular customer engagement and product training.4. Collaboration with Engineering and R&D teamLiaise with R&D and engineering team to tailor ESS product for UK marketCollect field data and user feedback for product improvement.5. Market intelligence & Competitiveness analysisMonitor UK ESS market trend and provide quarterly reportAnalyse competitor products and pricing to position ESS offerings effectively. Qualifications/RequirementsEducation: Bachelor’s degree in Electrical Engineering or electrical installation and testing qualification and experience.Experience:3+ years in ESS project management or technical service.Proven subcontractor management and warranty handling. Skills:Ability to build and maintain strong relationships with clients and partners.Knowledge of UK electrical standards, and PV/ESS installation practices.Ability to interpret technical schematics.Preferred AttributesWillingness for local travel. Read Less

Business Banking Telephony Consultant | S | Business Banking Direct | GlasgowCountry: United KingdomIT STARTS HERESantander () is evolving from a global, high-impact brand into a technology-driven organisation, and our people are at the heart of this journey. Together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible.This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference.Our mission is to contribute to help more people and businesses prosper. We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management.Retail & Commercial Banking is a global business integrating all our retail and commercial banking activities to better serve our customers, improve efficiency and drive value creation. We are always looking to help customers and their businesses prosper.THE DIFFERENCE YOU MAKE Santander Business Banking Direct is looking for a Business Banking Telephony Consultant based out of Glasgow, St Vincents Street offices.As a Business Banking Telephony Consultant, you will be providing our customers with an experience which is second to none. You will be there for our customers in the moments that matter – enabling customers and communities to maximise the opportunities available from award winning financial and non-financial support available through Santander. You’ll be a great listener and love connecting with people.You will be based in Glasgow Contact Centre and will have the flexibility of Hybrid working.Along with representing Santander to our customers, you’ll have a voice within the organisation too. As the first point of contact, you’ll get to know our customers better than anyone else. So, if you have an idea about how we can improve their experience or better ways of working, we’re all ears.This is a full time role at hours per week.There will be multiple permanent and FTC roles available.You’ll work five seven-hour rotational shifts, between : to : Mon to Fri.This role is within our Business Banking Contact Centre. You’ll be working in the vibrant centre of Glasgow within walking distance from both main train stations and bus station. With an onsite restaurant, Santander Branch, main shops, and childcare and gym options nearby, there’s something for everyone.We’re happy to discuss specific working patterns and arrangement within this hybrid approach during the recruitment process.We’re shaping the way we work through innovation, cutting-edge technology, collaboration and the freedom to explore new ideas. To succeed in this role, you will be responsible for:Providing an excellent customer experience, helping businesses to prosper.Actively collaborating with the wider Business Banking Direct team and other teams across the bank to continually develop and improve the service we provide to our customers.Working to grow customer loyalty from existing customers and grow market share by developing new customer relationships including third party referrals.Helping to keep our customers and the bank safeWHAT YOU’LL BRINGOur people are our greatest strength. Every individual contributes unique perspectives that make us stronger as a team and as an organisation. We’re enabling teams to go beyond by valuing who they are and empowering what they bring.The following requirements represent the knowledge, skills, and abilities essential for success in this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Professional Experience Exceptional listening and communication skills with excellent attention to detail and accuracy. (Required)Experience of working within a customer services role, previous telephony experience not essentialHard SkillsHigh quality verbal and written communication skills (Required)Excellent teamwork with a high level of motivation (Required)Soft SkillsConfident and skilled in identifying opportunities (Preferred)Demonstratable ownership for the customer experience across all channels including digital and online (Preferred)Ability to follow process but also think on your feet (Preferred)WE VALUE YOUR IMPACTAt Santander, your contribution matters. We recognise the difference you make every day, and we make sure you feel valued, supported and rewarded in return.
Here, recognition goes beyond pay. It’s about the pride you feel in your work, the impact you have on customers and communities, and the opportunities you have to grow and thrive — personally and professionally.Starting salary of £, - £,£ annual cash allowance to spend on our great range of benefits.  days’ holiday plus bank holidays, which increases to days after yrs service, with the option to purchase up to contractual days per year.Voluntary healthcare benefits at discounted rates. Including: medical insurance, dental insurance, and health assessmentsWe put % of salary into your pension, even if you don’t contribute yourself. We’ll pay in up to .% of salary, if you contribute as well, and you can take some of our contribution in cash if you prefer.Protection for you and your family, with company-funded death-in-service benefit and income protection insurance, and the option to take advantage of discounted rates for additional life assurance and critical illness cover.Share in Santander’s success by saving or investing in our share plans. As a Santander UK employee, you are able to request staff versions of our products like our Edge Current Accounts and Credit Cards with no fees, as well as apply to many other deals and discounts in Santander products and servicesCompetitive rewards that reflect the real impact you make and the value you bring.Wellbeing that goes beyond work — we work with a range of wellbeing partners across our pillars of wellbeing (physical, mental, social and financial) to give you access to a suite of apps, discounted gym and fitness access, weekly online classes, flexible healthcare and mental health support.Support for every life stage — from menopause and pregnancy to parenthood and beyond, with enhanced family leave, childcare options and tailored wellbeing support.Time to give back through volunteering opportunities that let you make a difference in the communities we serve.Global growth opportunities to shape your career, learn new skills and explore what’s possible across our international network.Ready to be recognised? It starts with you.LOCAL COMPLIANCEAt Santander, we’re proud to be an inclusive organisation that provides equal opportunities for everyone — regardless of age, gender, disability, civil status, race, religion or sexual orientation.
We’re committed to creating a recruitment experience that’s accessible, fair and welcoming for all candidates.We want our people to thrive — at work and at home — while delivering the best outcomes for our customers and supporting each other to grow.
To make this possible, our roles are site-based with a hybrid working pattern, where colleagues are expected to attend the office at least days per month (pro-rata for part-time roles).When applying, please consider the travel distance, time and cost to your chosen office location.We welcome applications on the understanding that, should you be offered this role, there may be no relocation package available. Santander will pay the employer mandatory government fees that are required to pay in connection with visa sponsorship. You may be liable for your own personal employee immigration and relocation costs.Right to work in the UKAll candidates must have the right to work in the UK to commence employment with Santander.WHAT TO DO NEXT Read Less

RELIEF COACH DRIVERS-GLASGOW-  
Day or days Driver Relief Days in GLASGOW 
Must be Smart & Presentable with a Professional Attitude, 
Must Be Approachable & Assist Passengers Within the Tour Group 
Have Excellent Driving Skills
Working with Tour Director
Liaise with Coach Operator When Necessary
Opportunities For Gratuities,         
 This job is a fully Employed PAYE Position only
 salary Pay 28th Of Each Month
              TO APPLY NOW
        send your CV or letter to   
           
initial Interviews by live teams/zoom meeting  


Requirements RELIEF DRIVERS MUST HAVE :

>. UK PCV driving licence (Cat D)
>. CPC (DQC) CARD
>. Digital Tachograph Card
>. Smart & presentable
>. Excellent Customer service skills
>. Minimum 12 months proven Coach driving experience.
>. Maximum 6 Penalty points
>. Own transport to get to work.   
 
              TO APPLY NOW      
        send your CV or letter to   
           
initial Interviews by live teams/zoom meeting  
 


Read Less

An exciting opportunity has arisen with a leading Scottish law firm for a Solicitor to join its Scottish Liability team, based in either Edinburgh or Glasgow. This is an excellent chance to gain hands-on experience in a well-respected team handling a variety of complex and high-quality personal injury and liability defence work.The role involves defending a broad spectrum of insurance liability claims, including personal injury cases ranging from low-value to large loss. Key areas include employers’ liability, public liability, motor claims, motor crime, property damage, HSE/regulatory matters, and fatal accident inquiries. The successful candidate will work closely with experienced senior lawyers and be encouraged to take ownership of their work, with exposure to both routine and sensitive matters.This position is suited to a solicitor with a minimum of 2 years’ PQE, ideally based in Edinburgh, though applications from those based in Glasgow will also be considered – ideally with experience gained at a defender personal injury firm. A proactive approach, strong attention to detail, and a willingness to take initiative and engage fully with the work are essential qualities for this role. The team is very open to considering a wide range of litigation experience, including civil, criminal, and commercial litigation.This is a full-time, permanent position offering excellent training, great client exposure, and long-term career development within a supportive and dynamic environment.Should this role be of interest, please do not hesitate to contact either Teddie or Cameron for an initial and confidential discussion. (Assignment 17532) Read Less

Mfp printer /hardware/computer field engineer - Glasgow Pay Rate: £16.09 per hour for the first 3 months £16.41 per hour thereafter Location : Field-based, Glasgow
Employment Type: 6 month contract (inside IR35 Umbrella only)
Clearance: Must be eligible for UK Security Clearance (SC) Key Responsibilities Provide break/fix support for printers, MFPs, laptops, desktops, and associ... Read Less

Get Ready to Thrive in 2026!We are recruiting for Support Practitioners to join our team in Glasgow. If you are good at seeing people as unique individuals with their own skills, opinions, and dreams then we currently have full-time and part-time opportunities for you to join our team in Glasgow. As a Support Practitioner you will support people with all aspects of daily living at home and in their communities. You will assist people with planning for their future and to prevent the effects of social isolation and loneliness in their lives. We adopt a person-centred approach to working with individuals who require support for a variety of reasons including to improve their Mental Health. We anticipate this role including an element of night shift work from time to time. Whilst experience is always welcome, full training (including SVQ qualifications) is provided alongside regular support and supervision from your Service Manager. The right values and motivation are essential; honesty, respect, empathy, and compassion are key skills that are required in people who join our teams. As a way of demonstrating how much we value you and your commitment we offer a range of great benefits: Enhanced mileage payment of 45p per mile 35 days’ holiday per year, increasing to 40 days with length of service. £200 Recommend a Friend Scheme (T&C apply) Enhanced maternity, paternity, adoption, and sick leave A Defined Contribution pension scheme, with incremental employer contributions Free Blue Light Card (giving access to thousands of discounts and promotions) Access to the Carr Gomm App: which includes free physiotherapy, health coaching and counselling. Membership of a credit union Cycle to work scheme; and more! We welcome applications from any candidates already eligible to work in the UK or those that can apply for a visa granting permission to work in the UK (e.g. dependent visas, ancestry etc.) that do not require sponsorship from Carr Gomm. You will be asked to share proof of this prior to receiving any offer of employment. It is currently our policy not to offer sponsorship for prospective candidates. Click  Read Less

Legal Recruiter – Professional Services
(Glasgow, Edinburgh, London)

Build Specialist Legal Markets. Advise at Senior Level. Create Impact.

Meraki Talent is continuing to grow its Professional Services recruitment offering and is seeking a Legal Recruiter to join the team. This role focuses on delivering high-quality legal recruitment solutions to law firms, professional services organisations, and in-house legal functions across the UK and internationally.

You'll operate in a consultative environment, partnering with senior legal professionals and delivering trusted, relationship-led recruitment solutions.

Why Meraki Talent?
Meraki Talent is a specialist recruitment consultancy operating across Financial and Professional Services. Our Legal team supports clients across private practice and in-house legal markets, with mandates spanning the UK, Europe, Southeast Asia, and wider international jurisdictions. We prioritise expertise, credibility, and long-term partnerships over transactional recruitment.

The Role:
As a Legal Recruiter, you will manage end-to-end recruitment processes across professional services and legal markets. You'll develop client relationships, advise candidates on career moves, and deliver consistent, high-quality outcomes.

Key Responsibilities:
Build and manage relationships with law firms, professional services organisations, and in-house legal teams. Deliver recruitment across private practice and in-house legal roles. Source and engage high-calibre legal professionals through headhunting, networking, and referrals. Manage the full recruitment lifecycle, ensuring an excellent client and candidate experience. Provide market insight on hiring trends, remuneration, and talent availability. What We're Looking For:
Experience recruiting within Legal or Professional Services. Strong stakeholder management and relationship-building skills. A consultative, quality-focused approach to recruitment. Interest in UK and international legal markets. Motivation to build a long-term specialist desk. Why Join Meraki Talent?
Opportunity to develop a specialist Legal recruitment desk with international scope. Clear career progression and professional development. Competitive base salary with uncapped commission. Hybrid working model with location flexibility. Collaborative, high-performance culture. Read Less

Part-Time Manager Opportunity Join the team. Drive Sales. Be the Most You! At Claire’s, we’re all about self-expression, creativity, and bringing the latest trends to life for our customers. If you thrive in a fast-paced retail environment, love engaging with customers, and have a passion for driving sales, this is the perfect opportunity for you!ResponsibilitiesOwn the Sales Game: Crush sales goals by delivering next-level customer experiences, upselling must-have accessories, and hyping up promos to drive revenue.Piercing Excellence: Join the ranks of our piercing experts through comprehensive training. Become a trusted guide for customers - conducting piercings, educating on aftercare, maintaining a sterile environment, addressing questions and concerns throughout the process. Keep It Fresh: Maintain an Insta-worthy store with perfect displays, organized inventory, and easy-to-shop layouts that make browsing fun and effortless.Team Collaboration: Support your Store Manager by motivating the team, sharing sales tips, and creating a positive, high-energy vibe that customers (and coworkers) love.Brand Representation: Showcase Claire's products and services. Stay plugged into the latest fashion and social media trends to help customers find their perfect style. Use your knowledge to suggest products and boost sales.Store Operations: Keep the heartbeat of our store strong by overseeing operations with efficiency and flair. From managing inventory and handling cash transactions to visual merchandising and coordinating promotional activities. You ensure that every aspect of store operations reflects the fun and joy that defines Claire's.Create Shareable Moments: Encourage customers to show off their new accessories and piercings on social media, turning their Claire’s haul into the next viral moment.About You Sales-Obsessed Energy: You love the thrill of making a sale, hitting goals, and turning browsers into buyers. Social & Digital Savvy: You know what’s trending, what’s viral, and how to translate that into an amazing customer experience. Customer-First Mentality: You get people, and you love making them feel confident and empowered. Retail & Leadership Skills: At least one year of retail experience, ideally with some leadership or sales-driving responsibility.Ready to Hustle: You’re organized, self-motivated, and always looking for ways to level up.Job RequirementsYou can conduct piercings and demonstrate patience and empathy, particularly with young or anxious customers.You are proficient in operating a POS system to facilitate transactions and manage sales efficiently, contributing to smooth store operations.You have completed some high school and have at least one year of retail management experience.You can stand during scheduled shifts and maneuver 11-35kg (25-75lbs).You can bend, stoop, extended reaching, and climb ladders or step stools while placing merchandise throughout the store and assisting customers.You are passionate about providing our customers with opportunities to express themselves freely every day.You are energized by interacting with customers and stive to provide excellent service throughout their visit.You are inspired by our values of teamwork, compassion, integrity, customer delight, diversity, and self-expression.You have strong verbal and written communication skills to effectively interact with customers, employees, and management.You possess a strong grasp of mathematics, essential for tasks such as inventory management, sales analysis, and cash handling.You are a driven team player with a positive attitude and willingness to learn.You’re self-motivated and organized, as some of our stores may require you to work alone at times.You show a passion for fashion and stay up to date with the latest trends, which can contribute to enhancing the customer experience and driving sales.You can create a curated fashion look with product during your shift.Perks and BenefitsEpic Employee Discount: Score the latest accessories at an amazing discount!Career Glow-Up: Real opportunities for promotions and career growth.Fun, Fast-Paced Vibes: Work in an upbeat, inclusive, and supportive environment where your personality shines.Candidate JourneyUpon submitting your application, you can expect an update within 5 days. If the hiring manager wants to proceed with your application, the process will involve a face-to-face interview in one of our stores. This will provide you with the opportunity to showcase your passion for customer service, teamwork, and self-expression, while also giving us a chance to get to know you better.Claire's is an equal opportunity employer committed to diversity, equity and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require.  Read Less