CUSTOMER SERVICE SPECIALIST - OFFICE BASED IN GLASGOW

Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service.

We have a fantastic opportunity for inbound customer service specialist for our Fraud Team on the Lloyds Banking Division campaign.

Here is all you need to know Start Date: 19th January 2026 Salary:£26,000 per annum (extra £1p/h for any hours worked between 9pm - 11pm) Job Type: Full Time - Permanent Working Hours: 40 hours per week (including training) Operational hours after training - We require full flexibility between 10.00 - 23.00 Monday - Sunday Training: 2 weeks based in Glasgow, City Park. Training hours 09:00am - 17:30pm Monday - Friday Joining the team: First 3-months working on-site in Glasgow , then opportunity to choose on-site or at-home working whichever suits you best dependent on performance. Please note that this is following successful completion of all probation requirements. Please note that applicants for this role will be invited to interview

Who we are looking for A professional, polite and courteous telephone manner Ability to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essential A good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detail Confident in working independently Confident in making complex decisions Self-motivated and able to affectively problem solve Interpersonal skills Be driven to work towards achievable targets Excellent numeracy skills Experience in working with vulnerable customers Ability to educate our customers on how to protect themselves against Fraud Previous banking/ financial services experience is highly desired Previous call centre/ customer service experience is essential
What will my role involve ? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact Raising scam and fraud cases for online and telephony banking across the Lloyds Banking Group portfolio Objection handling whilst ensuring the customer that we are here to help them and keep their account secure Investigation of pending payments with the aim to approve where there are no concerns of fraudulent activity, or scams Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support Helping customers that may be going through financial difficulty and debit card support Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank's complete range of services Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer Ability to react fast when the day gets busy and handle a wide variety of different customers - excellent time management Work with vulnerable customers, and helping to resolve complex cases Confident in following banking processes and being able to clearly explain these to our customer Values we look for you to have Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset.
Here are our key benefits Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of service Discounted Bus Travel in Glasgow (First Bus) Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.

Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

If you're interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner.

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CUSTOMER SERVICE SPECIALIST OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We have a fantastic opportunity for inbound customer service specialist for our Personal Banking line of business Lloyds Banking Division campaign click apply for full job details Read Less

Store Manager Glasgow Fashion Retail Salary Up to £35,000 + Amazing Benefits! Are you a dynamic and passionate leader with a flair for fashion retail? We're on the hunt for a Store Manager to take charge of a fabulous store where you'll drive performance, inspire your team, and deliver an unforgettable shopping experience for your customers click apply for full job details Read Less

Job Description Make a Real Difference-Every Single Day Looking for a career where your work truly matters? At Lifeways, we don't just offer jobs-we offer purpose. As the UK's largest supported living provider, we've been empowering people and transforming lives since 1995. Now, we're looking for passionate Support Workers to join our team in Glasgow and help shape brighter futures in your community. Shift patterns:Part timeLong days, sleepovers and some weekends on a rota basis Why Lifeways? At Lifeways, we believe in three things:Being Supported. Feeling Valued. Having Impact. Being Supported means you're never alone-we invest in your growth with training, development, and a team that's got your back.Feeling Valued means your contributions matter. We celebrate your wins, listen to your ideas, and reward your efforts.Having Impact means your work changes lives. Every day, you'll help people live more independently, confidently, and joyfully. "At Lifeways, I feel part of something bigger. I'm supported by my team, trusted to make decisions, and I know the work I do genuinely changes lives."- Sarah, Support Worker What You'll Get We believe in valuing our people-because when you're supported, you thrive. That's why we offer: Over £2,000 in total rewards per yearCycle to Work Scheme - Up to £1,000Gym discounts - Save up to £192 annuallyEye care & health cash plansNew! 10% off at B&Q for all team membersBlue Light Card eligibility - Discounts on shopping, food, days out & more£200 for every successful referral3% employer pension contribution8 paid days of training per yearAccess to qualifications & apprenticeships About the Role In Glasgow, we offer personalised support to adults with learning disabilities, autism, and complex needs-empowering them to live independently in their own homes. This includes help with daily living skills such as cooking, budgeting, and personal care, as well as support with accessing community activities, building social connections, and managing health and wellbeing. Every day, you'll see the impact of your work in real time. Ready to take the next step in a career that matters? Apply today and help us continue making a positive impact-one person at a time. This post is exempt from the Equality Act 2010 (Schedule 9, Part 1) which provides for the application of a genuine occupational requirement. Read Less

With every community, Stantec redefines what’s possible.Application Deadline: Recruitment is ongoing. Please apply as soon as possible as the advert may close once we have sufficient applicants.Your role:We are looking for a Graduate Hydrologist to join our Water Environment discipline in our Edinburgh or Glasgow office, as part of the 2026 graduate programme.As a Stantec graduate, you will collaborate with your team and wider cohort, developing your professional skills and expertise within an exciting and creative inter-disciplinary environment. We offer a supportive environment to further your personal and professional development, through a combination of our graduate programme and comprehensive training opportunities. You will have the opportunity to collaborate with leading technical experts throughout the UK and contribute to exciting projects while developing your career.The OpportunityStantec's market-leading Technical and Environmental services group in the Water sector support our clients in the water industry, including water companies, regulators and research bodies across the UK and occasionally internationally. We also support across other multidisciplinary sectors, including energy and infrastructure.You will join a friendly team of Hydrologists, contributing to high-quality projects and applying digital modelling skills to real-world challenges. These projects include enhancing the resilience of the public water supply, flood risk alleviation and sustainable drainage schemes. You will work on a variety of projects, providing high quality solutions to challenges faced in the water sectors. Some examples of challenges are:Assessing the flood risk impact of national infrastructure projects.Designing Sustainable Urban Drainage Systems to mitigate the impacts of infrastructure projects.Supporting the development of the hydraulic aspects of Nature Based Solutions.Investigating the impact of the built environment on hydrology in 1D and 2D space.This role offers a fantastic opportunity to deliver high-quality solutions to environmental problems in the water industries, involving both field and office work. You'll learn to conceptualise, quantitatively analyse and report on hydrological systems and processes, focussing on the application of flood modelling and hydrological estimation software packages. You will work as part of a multi-disciplinary delivery team, applying your knowledge of catchment science principles to meet our clients’ objectives and positive environmental outcomes. Technical work will be complemented with learning fundamental project management principles, working within budget and scope, and liaising with other professionals in the industry.You will develop skills in a wide range of core services, including water resources, groundwater, river and coastal modelling, flood risk assessments nature-based solutions, drought analysis, climate change assessments, and catchment management.Take a look at our Water business line here: Water (stantec.com) , and review the career journey of some of our early careers professionals here: Career Stories | Stantec About you At Stantec, we value your potential over past experience. Along with a minimum of a Bachelor’s degree in and Engineering Discipline, Geology, Geography, Environmental Science or other relevant subject with a keen interest in working in Hydrology, you will be:-An Adapter - You’re able to remain calm in new and changing situations, comfortably switching between a variety of dynamic and exciting tasks.A Perseverer - You stay composed in the face of setbacks, approaching challenges with confidence and determination.An Eager Learner - You learn from your experiences and the world around you, using this knowledge to anticipate how situations may unfold.A Collaborator - You work effectively with lots of different people, considering others’ perspectives to shape better outcomes.A Problem-Solver - You love to give your thoughts based on what you see, being unafraid to challenge conventional thinking.Please note, we ask our graduates to come into the office 4 days per week, to ensure that you receive sufficient time with your team and receive the appropriate level of support.What we can offer you:A competitive salaryPrivate medical insuranceA range of benefits, including holiday buy and sell, group income protection and life assurancePermanent employment contract to demonstrate our commitment to your long-term career at StantecProfessional progression plan, supporting you to gain professional chartershipA supportive and collaborative team environment and Early Careers peer group and wider ERG network (see more on our ERGs here: Stantec Employee Resource Groups) Applicants must have an unconditional right to live and work in the UK for an indefinite period without limitation.Please take a look at our Graduate FAQs (Graduate Application FAQs) if you have any questions. We look forward to receiving your application!#StantecNextGen #StantecCareers #UKGraduateAbout StantecThe Stantec community unites more than 34,000 employees working in over 450 locations across 6 continents. We have been working with our clients and communities in the UK for over 150 years. We plan, design, deliver and manage the development and infrastructure needed to support the creation of sustainable, healthy and prosperous communities.Our teams provide effective and relevant solutions, translating our clients’ vision into valued consents, deliverable plans for projects and programmes, and efficient designs for delivery, based on technical excellence and deep market insights. We deal with today’s challenges, but also keep a fairer, better tomorrow in sight, looking at how we deliver clean growth, support radical changes in our economy and meet the needs of future communities.Stantec provides equal employment opportunities to all qualified employees and applicants for future and current employment and prohibit discrimination on the grounds of race, colour, religion, sex, national origin, age, marital status, genetic information, disability, sexual orientation, gender identity or gender expression. We prohibit discrimination in decisions concerning recruitment, hiring, referral, promotion, compensation, fringe benefits, job training, terminations or any other condition of employment. Stantec is in compliance with laws and regulations and ensures equitable opportunities in all aspects of employment.Building an inspired, inclusive work environment that attracts, supports, and develops world-class talent is a crucial key to our success. If you are excited by this role but worry that your experience doesn’t exactly align, we encourage you to apply.At Stantec we want you to perform your best at every stage of the recruitment process and are committed to ensuring it is accessible to all. If you need any support or require adjustments to be made then please contact careers.UK@stantec.comand we will talk to you about how we can support you.ReqID: 8164 Read Less

Overview CUSTOMER SERVICE SPECIALIST – OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We have a fantastic opportunity for inbound customer service specialist for our Fraud Team on the Lloyds Banking Division campaign. Here is all you need to know…Start Date: 19th January 2026Salary:£26,000 per annum  (extra £1p/h for any hours worked between 9pm – 11pm)Job Type: Full Time – Permanent Working Hours: 40 hours per week (including training) Operational hours after training - We require full flexibility between 10.00 - 23.00 Monday - SundayTraining: 2 weeks based in Glasgow, City Park.Training hours 09:00am – 17:30pm Monday – Friday Joining the team: First 3-months working on-site in Glasgow , then opportunity to choose on-site or at-home working whichever suits you best dependent on performance. Please note that this is following successful completion of all probation requirements.Please note that applicants for this role will be invited to interview*Who we are looking for… A professional, polite and courteous telephone mannerAbility to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essentialA good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detailConfident in working independentlyConfident in making complex decisionsSelf-motivated and able to affectively problem solveInterpersonal skillsBe driven to work towards achievable targetsExcellent numeracy skills Experience in working with vulnerable customersAbility to educate our customers on how to protect themselves against FraudPrevious banking/ financial services experience is highly desired Previous call centre/ customer service experience is essentialWhat will my role involve…? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contactRaising scam and fraud cases for online and telephony banking across the Lloyds Banking Group portfolioObjection handling whilst ensuring the customer that we are here to help them and keep their account secureInvestigation of pending payments with the aim to approve where there are no concerns of fraudulent activity, or scamsSupporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking supportHelping customers that may be going through financial difficulty and debit card supportPromoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank’s complete range of servicesProblem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customersEnsure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customerAbility to react fast when the day gets busy and handle a wide variety of different customers – excellent time management Work with vulnerable customers, and helping to resolve complex casesConfident in following banking processes and being able to clearly explain these to our customerValues we look for you to have...Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner.Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others.Open-Mindedness- You are able to be open to different ways of thinking and new ideas.Critical Thinking- You are able to think logically when making decisions.Solution Orientation- Having a forward thinking mindset focused on resolving challenges.Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset.Here are our key benefits…Perks at Work – Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal AdviceCritical Illness – up to £10,000Cycle to Work SchemeEyecare support voucherHoliday Purchase SchemeLength of Service AwardsWorkplace PensionMonthly Inspire Awards – For the best of the bestRefer-A-Friend earns up to £1,200 for youMonthly Wellbeing WebinarsDedicated Employee Experience Progress – Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of serviceDiscounted Bus Travel in Glasgow (First Bus)Disclaimer Please be vigilant against job scams. Teleperformance willnevercontact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.If you’re interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner. Read Less

With every community, Stantec redefines what’s possible.Application Deadline: Recruitment is ongoing. Please apply as soon as possible as the advert may close once we have sufficient applicants.Your role:We are looking for a Graduate Hydrologist to join our Water Environment discipline in our Edinburgh or Glasgow office, as part of the 2026 graduate programme.As a Stantec graduate, you will collaborate with your team and wider cohort, developing your professional skills and expertise within an exciting and creative inter-disciplinary environment. We offer a supportive environment to further your personal and professional development, through a combination of our graduate programme and comprehensive training opportunities. You will have the opportunity to collaborate with leading technical experts throughout the UK and contribute to exciting projects while developing your career.The OpportunityStantec's market-leading Technical and Environmental services group in the Water sector support our clients in the water industry, including water companies, regulators and research bodies across the UK and occasionally internationally. We also support across other multidisciplinary sectors, including energy and infrastructure.You will join a friendly team of Hydrologists, contributing to high-quality projects and applying digital modelling skills to real-world challenges. These projects include enhancing the resilience of the public water supply, flood risk alleviation and sustainable drainage schemes. You will work on a variety of projects, providing high quality solutions to challenges faced in the water sectors. Some examples of challenges are:Assessing the flood risk impact of national infrastructure projects.Designing Sustainable Urban Drainage Systems to mitigate the impacts of infrastructure projects.Supporting the development of the hydraulic aspects of Nature Based Solutions.Investigating the impact of the built environment on hydrology in 1D and 2D space.This role offers a fantastic opportunity to deliver high-quality solutions to environmental problems in the water industries, involving both field and office work. You'll learn to conceptualise, quantitatively analyse and report on hydrological systems and processes, focussing on the application of flood modelling and hydrological estimation software packages. You will work as part of a multi-disciplinary delivery team, applying your knowledge of catchment science principles to meet our clients’ objectives and positive environmental outcomes. Technical work will be complemented with learning fundamental project management principles, working within budget and scope, and liaising with other professionals in the industry.You will develop skills in a wide range of core services, including water resources, groundwater, river and coastal modelling, flood risk assessments nature-based solutions, drought analysis, climate change assessments, and catchment management.Take a look at our Water business line here: Water (stantec.com) , and review the career journey of some of our early careers professionals here: Career Stories | Stantec About you At Stantec, we value your potential over past experience. Along with a minimum of a Bachelor’s degree in and Engineering Discipline, Geology, Geography, Environmental Science or other relevant subject with a keen interest in working in Hydrology, you will be:-An Adapter - You’re able to remain calm in new and changing situations, comfortably switching between a variety of dynamic and exciting tasks.A Perseverer - You stay composed in the face of setbacks, approaching challenges with confidence and determination.An Eager Learner - You learn from your experiences and the world around you, using this knowledge to anticipate how situations may unfold.A Collaborator - You work effectively with lots of different people, considering others’ perspectives to shape better outcomes.A Problem-Solver - You love to give your thoughts based on what you see, being unafraid to challenge conventional thinking.Please note, we ask our graduates to come into the office 4 days per week, to ensure that you receive sufficient time with your team and receive the appropriate level of support.What we can offer you:A competitive salaryPrivate medical insuranceA range of benefits, including holiday buy and sell, group income protection and life assurancePermanent employment contract to demonstrate our commitment to your long-term career at StantecProfessional progression plan, supporting you to gain professional chartershipA supportive and collaborative team environment and Early Careers peer group and wider ERG network (see more on our ERGs here: Stantec Employee Resource Groups) Applicants must have an unconditional right to live and work in the UK for an indefinite period without limitation.Please take a look at our Graduate FAQs (Graduate Application FAQs) if you have any questions. We look forward to receiving your application!#StantecNextGen #StantecCareers #UKGraduateAbout StantecThe Stantec community unites more than 34,000 employees working in over 450 locations across 6 continents. We have been working with our clients and communities in the UK for over 150 years. We plan, design, deliver and manage the development and infrastructure needed to support the creation of sustainable, healthy and prosperous communities.Our teams provide effective and relevant solutions, translating our clients’ vision into valued consents, deliverable plans for projects and programmes, and efficient designs for delivery, based on technical excellence and deep market insights. We deal with today’s challenges, but also keep a fairer, better tomorrow in sight, looking at how we deliver clean growth, support radical changes in our economy and meet the needs of future communities.Stantec provides equal employment opportunities to all qualified employees and applicants for future and current employment and prohibit discrimination on the grounds of race, colour, religion, sex, national origin, age, marital status, genetic information, disability, sexual orientation, gender identity or gender expression. We prohibit discrimination in decisions concerning recruitment, hiring, referral, promotion, compensation, fringe benefits, job training, terminations or any other condition of employment. Stantec is in compliance with laws and regulations and ensures equitable opportunities in all aspects of employment.Building an inspired, inclusive work environment that attracts, supports, and develops world-class talent is a crucial key to our success. If you are excited by this role but worry that your experience doesn’t exactly align, we encourage you to apply.At Stantec we want you to perform your best at every stage of the recruitment process and are committed to ensuring it is accessible to all. If you need any support or require adjustments to be made then please contact careers.UK@stantec.comand we will talk to you about how we can support you.ReqID: 8164 Read Less

Senior Peatland Hydrology Consultant, Glasgow, COR7243Are you an experienced peatland hydrologist with a passion for sustainable development and restoration? This is a fantastic opportunity to join a close-knit, values-driven consultancy making a real impact on land management in Scotland.The RoleAs a Senior Peatland Hydrology Consultant, you'll play a key role in delivering high-quality environme... Read Less

CUSTOMER SERVICE SPECIALIST OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service.We have a fantastic opportunity for inbound customer service specialist for our Personal Banking line of business Lloyds Banking Division campaign.Here is all you need to knowStart Date: January...

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Bank Domestic Assistant - £12.80 per hour Shaw healthcare are delighted to announce that we are a Real Living Wage Employer as well as the UK’s largest employee owned healthcare company. In our recognition of your contribution to the care that our service users need, we are committed to making sure your salary is significantly more than the Government National Minimum Wage. Our employees are at the centre of everything we do……Shaw healthcare is looking for a Bank Domestic Assistant to join the team in Surehaven Glasgow. You will join a team that is fully committed to making a difference to the lives of those who we provide care for. Our aim is to deliver the highest standard of care to our service users and to provide the same standard of care that we would expect our own family members to receive. Surehaven Glasgow has an excellent reputation as highly valued provider of care. The needs of our service users are at the centre of all we do every single day.About the ServiceSurehaven Glasgow is registered with Health Improvement Scotland as an Independent Low Secure Hospital, and accommodates twenty-one patients aged between 18year and 65years with a primary diagnosis of severe and enduring mental illness, all of whom are detained under the Mental Health (Care and Treatment) Scotland Act 2003 or Criminal Procedures (Scotland) Act 1995.The hospital is a 21 bedded unit (all ensuite) split into 2 gender specific wards. It is superbly designed to maximize communal and living space for the patients as well as providing activity rooms for the facilitation of therapeutic programmes.You will work as part of a great team and be making a difference to our residents by providing an excellent standard of service within the home. Main Responsibilities:Clean and sanitize rooms including furnishings in assigned work areasThe ability to maintain high standards of cleanliness and tidiness of the service and Laundry causing minimal disruption to our services users and their careBe able to communicate and engage effectively with our service users, their families and colleagues, good interpersonal and working relationship skills are essentialWill need to demonstrate the ability to work without direct supervisionYou will use a variety of cleaning products paying particular attention to COSHH regulated productsYou will have the ability to work on your own initiative and be able to maintain high level of hygiene within the homeWe will provide you with full training. This includes our leadership programme which can support your development and opportunities for progression within Shaw. You don’t need to have previous experience in this field, nor do you need qualifications - we’re happy to work with you to help you become an excellent member of our team.Salary: £12.80 per hourWorking Hours: Bank (zero hour contract). Read Less

CUSTOMER SERVICE SPECIALIST – OFFICE BASED IN GLASGOW  Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service.  We have a fantastic opportunity for inbound customer service specialist for our Fraud Team on the Lloyds Banking Division campaign.  Here is all you need to know…Start Date: 19th January 2026Salary:£26,000 per annum  (extra £1p/h for any hours worked between 9pm – 11pm)Job Type: Full Time – Permanent Working Hours: 40 hours per week (including training) Operational hours after training - We require full flexibility between 10.00 - 23.00 Monday - SundayTraining: 2 weeks based in Glasgow, City Park.Training hours 09:00am – 17:30pm Monday – Friday Joining the team: First 3-months working on-site in Glasgow , then opportunity to choose on-site or at-home working whichever suits you best dependent on performance. Please note that this is following successful completion of all probation requirements.Please note that applicants for this role will be invited to interview* Who we are looking for… A professional, polite and courteous telephone mannerAbility to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essentialA good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detailConfident in working independentlyConfident in making complex decisionsSelf-motivated and able to affectively problem solveInterpersonal skillsBe driven to work towards achievable targetsExcellent numeracy skills Experience in working with vulnerable customersAbility to educate our customers on how to protect themselves against FraudPrevious banking/ financial services experience is highly desired Previous call centre/ customer service experience is essential What will my role involve…? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contactRaising scam and fraud cases for online and telephony banking across the Lloyds Banking Group portfolioObjection handling whilst ensuring the customer that we are here to help them and keep their account secureInvestigation of pending payments with the aim to approve where there are no concerns of fraudulent activity, or scamsSupporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking supportHelping customers that may be going through financial difficulty and debit card supportPromoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank’s complete range of servicesProblem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customersEnsure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customerAbility to react fast when the day gets busy and handle a wide variety of different customers – excellent time management Work with vulnerable customers, and helping to resolve complex casesConfident in following banking processes and being able to clearly explain these to our customerValues we look for you to have...Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner.Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others.Open-Mindedness- You are able to be open to different ways of thinking and new ideas.Critical Thinking- You are able to think logically when making decisions.Solution Orientation- Having a forward thinking mindset focused on resolving challenges.Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Here are our key benefits… Perks at Work – Savings Discounts / Free Online ClassesHelp@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal AdviceCritical Illness – up to £10,000Cycle to Work SchemeEyecare support voucherHoliday Purchase SchemeLength of Service AwardsWorkplace PensionMonthly Inspire Awards – For the best of the bestRefer-A-Friend earns up to £1,200 for youMonthly Wellbeing WebinarsDedicated Employee Experience Progress – Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of serviceDiscounted Bus Travel in Glasgow (First Bus) Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you’re interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner. 

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Our client, a leading international law firm, is seeking an experienced Associate to join its growing Insurance and Reinsurance team in Edinburgh or Glasgow. This is an excellent opportunity to work on a broad range of high-profile matters, including professional indemnity disputes, financial lines, warranty and indemnity, cyber risks, and complex policy coverage issues. The team also advises on national and international construction all-risk disputes and insurance-related advisory work.You will work with a strong client base that includes leading insurers and major brokers, while being encouraged to develop your own network within the market.Ideal candidates will have 4–7 years’ post-qualification experience and be qualified in Scots law or dual-qualified, although those qualified in England and Wales will also be considered. If not already dual-qualified, a willingness to pursue this would be advantageous. Strong drafting skills, sound judgment, and the ability to provide practical, client-focused advice are essential. Experience in professional indemnity and financial lines is preferred, but applicants with significant coverage experience in other areas will also be considered.The firm offers a competitive salary, a flexible hybrid working policy, and a comprehensive benefits package designed to support your lifestyle. The team is known for its friendly and commercial approach, providing a supportive environment for professional growth.If this position may be of interest, please contact Teddie or Cameron for a confidential initial discussion. (Assignment 17938) Read Less

Our client, a leading international law firm, is seeking an experienced Associate to join its growing Insurance and Reinsurance team in Edinburgh or Glasgow. This is an excellent opportunity to work on a broad range of high-profile matters, including professional indemnity disputes, financial lines, warranty and indemnity, cyber risks, and complex policy coverage issues. The team also advises on national and international construction all-risk disputes and insurance-related advisory work.You will work with a strong client base that includes leading insurers and major brokers, while being encouraged to develop your own network within the market.Ideal candidates will have 4–7 years’ post-qualification experience and be qualified in Scots law or dual-qualified, although those qualified in England and Wales will also be considered. If not already dual-qualified, a willingness to pursue this would be advantageous. Strong drafting skills, sound judgment, and the ability to provide practical, client-focused advice are essential. Experience in professional indemnity and financial lines is preferred, but applicants with significant coverage experience in other areas will also be considered.The firm offers a competitive salary, a flexible hybrid working policy, and a comprehensive benefits package designed to support your lifestyle. The team is known for its friendly and commercial approach, providing a supportive environment for professional growth.If this position may be of interest, please contact Teddie or Cameron for a confidential initial discussion. (Assignment 17938) Read Less

Financial Crime Assurance Manager | S | Compliance Monitoring & Testing, Non-Financial Risk | Glasgow, Manchester or Milton KeynesCountry: United KingdomIT STARTS HERESantander () is evolving from a global, high-impact brand into a technology-driven organisation, and our people are at the heart of this journey. Together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible.This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference.Our mission is to contribute to help more people and businesses prosper. We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management.THE DIFFERENCE YOU MAKE Santander UK is looking for a Financial Crime Assurance Manager based out of Glasgow, Manchester or Milton Keynes.The Compliance & Non-Financial Risk (“CNFR”) function has a key role in helping Santander UK to manage and minimise its exposure to conduct and regulatory risk. The role of the Compliance Monitoring & Testing team is to help the business in ensuring that they protect the best interests of our customers, that they maintain a high level of integrity in complying with the requirements of the FCA or other regulators, whilst remaining commercial.The Monitoring and Testing Manager will be responsible for leading the design and execution of Compliance Monitoring (CM) reviews which assess and provide assurance over the effectiveness of the bank’s systems and controls in delivering good customer outcomes and managing non-financial conduct and regulatory risks across retail, business and corporate banking.We’re shaping the way we work through innovation, cutting-edge technology, collaboration and the freedom to explore new ideas. To succeed in this role, you will be responsible for:Leading the planning and execution of CM to assess the effectiveness of the bank’s systems and controls to deliver good customer outcomes and manage non-financial conduct and regulatory risks.Managing review teams, ensuring full accountability for scoping, testing, and reporting, considering FCA and other consumer-focused regulatory requirements.Recommending and overseeing the execution of appropriate and timely actions to enhance control frameworks and improve customer outcomes.Producing high-quality reports which communicate findings, risks and recommendations to stakeholders at all levels of the organisation.Utilising effective stakeholder management and leadership, including formal stakeholder engagement and management at all levels of the business.Supporting the development and ongoing maintenance of the risk-based Compliance Monitoring Plan and associated methodology.WHAT YOU’LL BRINGOur people are our greatest strength. Every individual contributes unique perspectives that make us stronger as a team and as an organisation. We’re enabling teams to go beyond by valuing who they are and empowering what they bring.The following requirements represent the knowledge, skills, and abilities essential for success in this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Required Professional Experience Proven ability to lead end-to-end risk-based compliance reviews focusing on non-financial conduct and regulatory risks, including planning, testing and reporting.In-depth knowledge and understanding of the regulatory framework of the UK financial services industry, the political and economic environment, and industry trends and best practice across retail and commercial banking.Excellent organisation skills and the ability to develop risk management strategies and processes.Excellent understanding of UK regulatory requirements across non-financial Risk including AML, ABC, FoTE, Sanctions, etc.Well-developed analytical and problem-solving skills, with the ability to evaluate and communicate complex issues.It would also be nice for you to have:Excellent written and verbal communication skills, with the ability to present findings clearly to stakeholders.Well-developed interpersonal and influencing skills, enabling effective collaboration across teams and functions at a senior level.A pro-active, detail-oriented approach to work, ensuring accuracy and thoroughness in assessments.Excellent project and time management skills, effective at prioritising and leading others.EducationICA Diploma or similar (Preferred but not essential)WE VALUE YOUR IMPACTAt Santander, your contribution matters. We recognise the difference you make every day, and we make sure you feel valued, supported and rewarded in return.
Here, recognition goes beyond pay. It’s about the pride you feel in your work, the impact you have on customers and communities, and the opportunities you have to grow and thrive — personally and professionally.Competitive rewards that reflect the real impact you make and the value you bring.Wellbeing that goes beyond work — we work with a range of wellbeing partners across our pillars of wellbeing (physical, mental, social and financial) to give you access to a suite of apps, discounted gym and fitness access, weekly online classes, flexible healthcare and mental health support.Support for every life stage — from menopause and pregnancy to parenthood and beyond, with enhanced family leave, childcare options and tailored wellbeing support.Time to give back through volunteering opportunities that let you make a difference in the communities we serve.Global growth opportunities to shape your career, learn new skills and explore what’s possible across our international network.Ready to be recognised? It starts with you.LOCAL COMPLIANCEAt Santander, we’re proud to be an inclusive organisation that provides equal opportunities for everyone — regardless of age, gender, disability, civil status, race, religion or sexual orientation.We’re committed to creating a recruitment experience that’s accessible, fair and welcoming for all candidates.We want our people to thrive — at work and at home — while delivering the best outcomes for our customers and supporting each other to grow.To make this possible, our roles are site-based with a hybrid working pattern, where colleagues are expected to attend the office at least days per month (pro-rata for part-time roles).When applying, please consider the travel distance, time and cost to your chosen office location(s). We welcome applications on the understanding that, should you be offered this role, there may be no relocation package available. Santander will pay the employer mandatory government fees that are required to pay in connection with visa sponsorship. You may be liable for your own personal employee immigration and relocation costs.WHAT TO DO NEXT Read Less

Our client, a leading international law firm, is seeking an experienced Associate to join its growing Insurance and Reinsurance team in Edinburgh or Glasgow. This is an excellent opportunity to work on a broad range of high-profile matters, including professional indemnity disputes, financial lines, warranty and indemnity, cyber risks, and complex policy coverage issues. The team also advises on national and international construction all-risk disputes and insurance-related advisory work.You will work with a strong client base that includes leading insurers and major brokers, while being encouraged to develop your own network within the market.Ideal candidates will have 4–7 years’ post-qualification experience and be qualified in Scots law or dual-qualified, although those qualified in England and Wales will also be considered. If not already dual-qualified, a willingness to pursue this would be advantageous. Strong drafting skills, sound judgment, and the ability to provide practical, client-focused advice are essential. Experience in professional indemnity and financial lines is preferred, but applicants with significant coverage experience in other areas will also be considered.The firm offers a competitive salary, a flexible hybrid working policy, and a comprehensive benefits package designed to support your lifestyle. The team is known for its friendly and commercial approach, providing a supportive environment for professional growth.If this position may be of interest, please contact Teddie or Cameron for a confidential initial discussion. (Assignment 17938) Read Less

Our client, a well-established Scottish law firm, is seeking an experienced Solicitor to join its Residential Conveyancing team in Glasgow.The position involves managing a busy caseload of residential property transactions from initial instruction through to completion. You will handle all aspects of conveyancing, including purchases, sales, title transfers, refinancing, title examination, and drafting. Strong technical knowledge and an understanding of compliance requirements are essential.The ideal candidate will have 2–4 years’ PQE and demonstrate excellent client care skills, along with the ability to work independently and collaboratively. Attention to detail, initiative, and a solutions-focused approach are key. You should be confident in managing your own workload in a fast-paced environment while maintaining clear and empathetic communication with clients.The successful applicant will join a supportive and dynamic team with access to first-rate IT systems and paralegal assistance. This position offers exposure to varied property matters, opportunities for professional development, and a competitive salary with a flexible benefits package.If this position may be of interest, please contact Teddie or Cameron for a confidential initial discussion. (Assignment 17995) Read Less

Save the Children UK has an exciting opportunity for a collaborative and influential leader with strong retail and people-management experience to join us as our Store Manager on Byres Road, Glasgow, where you will lead a vibrant, high-performing volunteer team to create an inspiring community retail space that maximises income and champions our brand.About Us Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach. About the role As Store Manager, you will lead the day-to-day running of our Byres Road shop – one of our busiest locations with a large, diverse volunteer base and a vibrant student customer demographic. You will build and develop a motivated volunteer team, champion retail excellence, and deliver a shop offer that reflects both Save the Children's brand and the local community. You'll be responsible for creating an inclusive, welcoming environment, managing a fast-paced operation across a large shop floor and basement sorting area, and driving commercial performance through excellent merchandising, strong local engagement, and a focus on income growth. This is a fantastic opportunity for someone who thrives on people leadership, enjoys shaping a space from the ground up, and is excited by the challenge of leading a busy, dynamic charity retail environment. In this role, you will: Build, inspire and support a large team of volunteers (currently 40+), ensuring they feel valued, motivated and empowered to deliver excellent service. Lead ongoing volunteer recruitment in a location with high application volumes, ensuring the right skills and roles are in place to support the shop's ambitions. Deliver retail excellence through effective operational management, including stock flow, merchandising, use of guidance/tools, and maintaining our shop proposition. Drive commercial performance by understanding key financial indicators, maximising every area of the business, and ensuring the product mix (vintage, new goods, plants and core categories) meets local demand. Engage proactively with the Byres Road community and act as a Save the Children ambassador, ensuring our shop stands out amid strong local charity retail competition. Maintain high standards of safeguarding, compliance and risk management, ensuring all policies and procedures are followed. About you To be successful, it is important that you have: Proven leadership experience within a retail or volunteer-led environment, with the ability to build trusted, positive relationships. Strong organisational skills with the ability to manage a busy shop and a constant flow of new volunteers. Confident IT capability, including MS Office, email, Teams and management systems. Excellent customer service skills and the ability to create a welcoming, inclusive environment for volunteers and customers alike. A self-motivated, flexible and resilient approach, able to work at pace and adapt to change. A commitment to Save the Children's vision, mission, and values. To learn more about the position, please review the How Our Shops Operate and Job Description in the attached Documents. This role will be based on-site in the Byres Road, Glasgow shop. We're looking for someone able to work 5 days (35 hours) per week to include weekend working. What we offer you: Our benefits package is extensive and generous, including: Competitive Pay – Our transparent pay policy ensures fair and equitable compensation. Generous Holidays – Start with 27 days off per year (pro rata for part-timers) and enjoy up to 32 days after 10 years. Pension & Life Assurance – Secure your future with excellent contributions. Employee Discounts – Save on groceries, high-street brands, home, tech, gyms, holidays, and more! Over 6,000 deals are available through our benefits platform. Maternity/Adoption Benefits – Get 21 weeks of full pay after just six months of employment. Paternity/Adoption Leave – Enjoy 10 weeks of full pay (plus statutory 2 weeks) after six months with us. Additional benefits: include cycle to work scheme, employee assistance programme, eye care, flu jabs, season ticket loan Read Less

CUSTOMER SERVICE SPECIALIST OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We have a fantastic opportunity for inbound customer service specialist for our Fraud Team on the Lloyds Banking Division campaign. Here is all you need to knowStart Date: 19th January 2026Sala...

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An exciting opportunity has arisen with our client, a leading Scottish law firm, which is seeking an experienced solicitor or associate to join its renowned construction and projects team. This full-time position is based in either Edinburgh or Glasgow and offers the chance to work on some of the most complex and high-profile contentious matters in the market.The role involves advising on strategy, risk management, and dispute resolution for major construction, infrastructure, and energy projects. You will represent a diverse client base, including developers, contractors, and consultants, across litigation, arbitration, adjudication, and other forms of alternative dispute resolution. The team is highly regarded for its expertise and is consistently ranked among the top tiers in legal directories.The firm is seeking a candidate with two to six years of post-qualification experience, strong technical skills, commercial awareness, and a proven track record in contentious construction work. You should be confident working independently while contributing to a collaborative, high-performing team.If this position may be of interest, please contact Teddie or Cameron for a confidential initial discussion. (Assignment 17728) Read Less

With every community, Stantec redefines what’s possible.Application Deadline: Recruitment is ongoing. Please apply as soon as possible as the advert may close once we have sufficient applicants.We're looking for a Graduate Fire Engineer to join our progressive, award-winning Fire Engineering team in our Edinburgh or Glasgow office, joining our 2026 Graduate Programme, where you'll be delivering sustainable projects for our communities, planet and society.Our Fire Engineering team has a earned a reputation for delivering technically excellent work. From concept to construction, our fire engineering expertise helps to optimise design and ensure complex buildings are compliant with regulations. We have extensive experience working on public sector, residential, commercial, industrial and high hazard process construction projects. We deliver a range of engineering services throughout each step of the development process, from site appraisal, through to planning, design and delivery services for all types of projects.We are looking for graduates with a passion for the built environment, and the desire to work in a highly collaborative multi-disciplinary team focused on sustainability, technical excellence and shaping construction in the UK and overseas.Our projects will inspire you, build your confidence and enable you to take on the biggest challenges throughout your career. Here are some of our best recent projects. Your role: You'll be working with the support of your manager and senior colleagues as follows:Fire Engineering design on a number of projectsEarly-stage strategic input to design Check out our Fire safety page for more information on the service we provide to our clients.About you:At Stantec, we value your potential over past experience. Along with a degree and/or master’s qualification in a relevant Engineering degree with modules relating to Fire Safety and Fire Engineering, and a keen interest in our industry, we’d love to receive your application if you are:An Adapter: You’re able to remain calm in new and changing situations, comfortably switching between a variety of dynamic and exciting tasks.A Perseverer: You stay composed in the face of setbacks, approaching challenges with confidence and determination.A Collaborator: You work effectively with lots of different people, considering others’ perspectives to shape better outcomes.A Problem-Solver: You love to give your thoughts based on what you see, being unafraid to challenge conventional thinking.Please note, we ask our graduates to come into the office a minimum of 4 days per week, to ensure that you receive sufficient time with your team and receive the appropriate level of support.What we can offer you:A competitive salaryPrivate medical insuranceA range of benefits, including holiday buy and sell, group income protection and life assurancePermanent employment contract to demonstrate our commitment to your long-term career at StantecProfessional progression plan, supporting you to attain professional statusA supportive and collaborative team environment and Early Careers peer group and wider ERG network (see more on our ERGs here: Stantec Employee Resource Groups) Please take a look at our Graduate FAQs (Graduate Application FAQs) if you have any questions. We look forward to receiving your application!#NextGen #StantecCareers #UKGraduateAbout StantecThe Stantec community unites more than 32,000 employees working in over 450 locations across 6 continents. We have been working with our clients and communities in the UK for over 150 years. We plan, design, deliver and manage the development and infrastructure needed to support the creation of sustainable, healthy and prosperous communities.Our teams provide effective and relevant solutions, translating our clients’ vision into valued consents, deliverable plans for projects and programmes, and efficient designs for delivery, based on technical excellence and deep market insights. We deal with today’s challenges, but also keep a fairer, better tomorrow in sight, looking at how we deliver clean growth, support radical changes in our economy and meet the needs of future communities.Stantec provides equal employment opportunities to all qualified employees and applicants for future and current employment and prohibit discrimination on the grounds of race, colour, religion, sex, national origin, age, marital status, genetic information, disability, sexual orientation, gender identity or gender expression. We prohibit discrimination in decisions concerning recruitment, hiring, referral, promotion, compensation, fringe benefits, job training, terminations or any other condition of employment. Stantec is in compliance with laws and regulations and ensures equitable opportunities in all aspects of employment.Building an inspired, inclusive work environment that attracts, supports, and develops world-class talent is a crucial key to our success. If you are excited by this role but worry that your experience doesn’t exactly align, we encourage you to apply.At Stantec we want you to perform your best at every stage of the recruitment process and are committed to ensuring it is accessible to all. If you need any support or require adjustments to be made then please contact careers.UK@stantec.comand we will talk to you about how we can support you.ReqID: 7559 Read Less

An established law firm is looking for an experienced and driven Senior Associate or Director to join its Corporate Department within the Data & Technology team. The position can be based in either Glasgow or Edinburgh.This role provides the chance to work on a wide variety of matters for an impressive client base, including technology innovators, universities, major retailers, and government bodies. You will advise on areas such as intellectual property, commercial and IT contracts, trademarks, data protection, cybersecurity, artificial intelligence, competition law, media, and publishing, franchising, and corporate transactions involving IP and IT.The ideal candidate will have at least five years of post-qualification experience and a strong commitment to a career in corporate law. You should bring excellent drafting, negotiation, and communication skills, along with a proactive, commercial mindset. Confidence, strong interpersonal skills, and the ability to manage a varied workload effectively are essential. An interest in business development and comfort with technology will be advantageous.You will join a market-leading team working on complex, high-profile matters in a dynamic and evolving field. The firm offers ongoing career development, training, and progression opportunities, along with a supportive and collaborative culture. A competitive salary and benefits package are provided, as well as flexible and hybrid working arrangements to promote work-life balance.If this position may be of interest, please contact Teddie or Cameron for a confidential initial discussion. (Assignment 17931) Read Less

Job Description

As a Visual Merchandiser, you play a pivotal role in shaping an exceptional in-store customer journey. With a keen eye for aesthetics and a strong commercial mindset, you bring the brand’s vision to life—elevating the collection in a way that is both inspiring and aligned with business goals. Your work not only enhances the visual appeal of the store but also drives customer engagement and sales performance.Key Responsibilities:Delivering an excellent customer experience through expert styling advice, deep product knowledge, and a visually compelling store environmentInterpreting sales data and customer insights to inform and execute the store’s visual directionDesigning and installing impactful window displays that reflect seasonal trends and brand identityStyling mannequins and creating outfit combinations that inspire and influence customer purchasing decisionsMerchandising the shop floor in alignment with company guidelines to ensure a cohesive and commercial presentationSupporting the sales team in daily store operations and contributing to a seamless customer experienceSetting and maintaining high visual merchandising standards, while training and mentoring team members to uphold consistencyActing as a brand ambassador, ensuring every visual element contributes to a memorable and engaging customer journey 
Qualifications

Visual Merchandising Standards: Skilled in executing brand visual guidelines, including window displays, mannequin styling, and in-store presentation to enhance commercial impact.Fashion Knowledge: Strong understanding of current fashion trends, silhouettes, and seasonal styling, with a passion for translating them into compelling visual displays.Commercial Awareness: Experienced in using KPIs, sales data, and customer feedback to inform visual merchandising decisions and drive store performance.Customer-Centric Mindset: Committed to elevating the in-store experience through impactful visual storytelling and exceptional customer service. Enthusiastic about fashion and passionate about sharing product knowledge and styling advice to create meaningful customer interactions.Communication: Experience in organizing teams, providing constructive feedback, and coaching others to improve performance and service standards.Operational Knowledge: Solid understanding of store operations, including stock handling, customer service, and daily routines gained through hands-on retail experience.Adaptability & Flexibility: Embraces change with a proactive mindset, responding quickly to updates in stock levels, customer needs, and business priorities.Eager to learn: Open to continuous learning and actively seeks opportunities for personal and professional growth.Comfortable working varied shifts and adapting to the dynamic needs of a retail environment. 

Additional Information

This is a full-time, temporary position with a contract of 39 hours a week for 13 months based in our Cos, Glasgow store. Apply by sending in your CV in English as soon as possible.Benefits: We offer all our employees attractive benefits with extensive development opportunities around the globe. All our employees receive a 25% staff discount, usable on all our H&M Group brands in stores and online. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.  Inclusion & Diversity  At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people who share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, what we perceive as possible and how we choose to relate to our colleagues and customers all over the world, therefore all diversity dimensions are taken into consideration in our recruitment process.    Read Less

Role overview:   Being part of the store’s Junior Management team, you will provide managerial support and help maintain and improve the levels of customer service throughout your section. You will provide assistance in the supervision of all staff while maintaining the standards of the shop floor. Furthermore, you will deal with certain managerial processes on a daily basis as instructed by Store Management.    Responsibilities:   As a supervisor, you’ll be doing the following:   Deliver excellent customer service by addressing complaints and inquiries, ensuring staff appearance aligns with company guidelines, and understanding the customer service measurement programme.  Drive and exceed sales targets by monitoring staff service levels, utilizing in-store devices to offer the full product range, and analysing reports for effective product placement.  Maintain high visual merchandising standards by using engaging visual techniques, ensuring stock is clean and presentable, and supporting sales floor standards.  Train and develop staff by assisting with new employee induction, encouraging personal progression, and overseeing the completion of relevant training assessments.      Role objectives and KPI’s:   Contribute to achieving or exceeding the stores monthly sales target.   Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT.    Achieve upselling or cross-selling targets.  Maintain a high Net Promotor Score.  Ensure stock accuracy during store Audits.  Ensure all new colleagues complete mandatory training required.     Skills and Experience:  Previous supervisory or Team Leader experience in a fast-paced Retail/ Customer Facing environment  Passionate about retail & hold a good understanding of the latest trends and our competitors   Previous experience of coaching and mentoring individuals   Strong communication skills   Strong attention to detail & ability to maintain high standards on the shop floor  Promote JD Group values to internal and external stakeholders   Benefits  We know our employees work tirelessly to make JD Group the success it is today and in turn, we offer them some amazing benefits:   Monthly discretionary bonus schemes  Company discount of 25% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors)  Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health)  Access to counselling services, digital health and well-being advice through our benefits platform (TELUS Health)  Health cash plans  Wide range of internal development courses to support personal and professional development throughout your career journey with the Group  Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only)  Discounted Gym memberships at JD Gyms   Access to colleague networks, to share lived experiences and support initiatives that drive positive change.  Opportunities to volunteer and contribute to JD Foundation   Employer engagement forums to help influence positive change   Incremental Holiday Allowance  Read Less

A modern and growing UK law firm is currently recruiting a Commercial Litigation Solicitor to join its growing team in its Glasgow office.The role will involve managing a varied caseload of commercial litigation matters, with a strong emphasis on debt recovery. There will also be opportunities to assist on broader commercial disputes including contract disputes and shipping litigation. The successful candidate will be expected to manage cases from an early stage with a reasonable level of autonomy, and will report directly to an experienced partner.The team is seeking candidates with around 2–4 years’ PQE, although strong applicants slightly outside this range will also be considered. Prior debt recovery experience is not essential, provided candidates have solid litigation experience and are comfortable appearing in court.The firm offers a supportive, down-to-earth working environment with flexibility around hybrid working. This is a great opportunity to join a collaborative team handling high-quality work, with genuine flexibility and career progression.If this position could be of interest, please contact Cameron or Teddie for an initial and confidential discussion. (Assignment 17969) Read Less

Assurance - Part Qualified Senior - Glasgow/Edinburgh Employer Location Glasgow, GB; Edinburgh, GB Salary Competitive Closing date 30 Dec 2025 View more categoriesView less categories Sector Salary band Hours Where will they be working You need to or to save a job. Job Details At EY, we're all in to shape your future with confidence.

We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. We're counting on your unique voice and perspective to help EY become even better too. Join us and build an exceptional experience for yourself, and a better working world for all.

From small businesses to some of the world's best-known brands, our clients count on reliable financial statements, information and processes to inform their ongoing strategies. You'll use your professional skills and experience to make it happen, handling complex audit procedures across a broad range of clients.

The opportunity

As an auditor at EY, you will provide independent verification of our clients' compliance with accounting principles. By doing so, you play a meaningful role in helping businesses accurately reflect their financial picture. In return, you can expect leading class learning and development tailored to your unique interests and motivations. You'll be given all the skills, knowledge and opportunities to progress and become ready to build a better working world for our people, our clients and the communities that support us.

We are expanding our Scotland Audit teams with vacancies in: Edinburgh; Glasgow.

Your key responsibilities

Everything you do will come back to providing exceptional audit activities for our clients.

Leading fieldwork, managing performance and keeping engagement leaders updated on audits. Accurately reporting on financial statements and providing meaningful insights into accounting and reporting matters. Completing audit processes and documenting higher-risk areas to increase your technical and business skills. Engaging clients and providing authoritative advice and professionalism throughout transactions. Constantly developing your understanding of current market trends and sharing your knowledge to develop junior colleagues. Understanding our clients' unique ambitions and needs and referring them to colleagues in other teams and areas to broaden our business relationships where possible.

Skills and attributes for success

Colleagues and clients from a diverse array of backgrounds will look to you first for answers, so you'll be a high-profile contact when it comes to resolving complex issues. As you build your knowledge and experience, you'll become a credible advisor, influencing clients and engagement teams on resolutions that will impact entire industries. You'll also be introduced to career challenges that will take you into exciting new professional territory.

To qualify for the role you must have

Experience delivering and reporting on external audits Partly qualified as a chartered accountant ACA / ACCA / CA / ICAS / ICAEW Non-financial services industry exposure

Ideally, you'll also have

Sector experience in one or more of the following: Oil & Gas; Energy; Power & Utilities; Retail; Transportation; Aviation; Supply Chain & Logistics; Consumer Goods Knowledge of current market issues in the UK Experience using SOX 404 and applying UK GAAP and IFRS Project management or team leadership experience The flexibility to constantly learn and adapt in a fast-paced environment Excellent oral and written communication skills and a collaborative approach to management

What we look for

We're interested in people with a genuine creative vision and the confidence to make it happen. You can expect plenty of autonomy in this role, so we look for people who will take initiative and seek out opportunities to improve our current relationships and processes. If you're serious about auditing and ready to take on some of our clients' most complex issues, this role is for you.

What working at EY offers

EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance.

We offer a competitive remuneration package. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer:

Continuous learning: You'll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It's yours to build.

Apply now.

Please note : Prior to finalizing your application, you will be asked to provide personal information across several dimensions of diversity and inclusiveness. The information you provide is kept entirely confidential and will not be used to evaluate your candidacy. We collect this data to help us analyse our recruitment process holistically and implement actions that promote diversity and inclusiveness. While optional, we encourage you to provide this information to hold us accountable towards our goal of building a better working world. We ask because it matters!

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. Company At EY, our purpose is building a better working world. The insights and services we provide help to create long-term value for clients, people and society, and to build trust in the capital markets. Company info Website Location 1 More London Place
London
London
SE1 2AF
United Kingdom Share this job You need to or to save a job. Sign in to create job alerts Sign in or create an account to start creating job alerts and receive personalised job recommendations straight to your inbox. Similar jobs Glasgow, GB; Edinburgh, GB Read Less

AD Education UK is a growing network of leading creative education institutes in the UK. The group’s institutions are united around strong values and sharing a vision for creativity and innovation within creative media education. With over 40 years of pioneering and sector-leading experience, our graduates can be found throughout the music, film, games and wider creative media sectors, winning prestigious awards and employed within the highest echelons of their respective creative fields. Our market-leading portfolio of schools includes The Institute of Contemporary Music Performance (ICMP) and SAE Institute UK. SAE was established in 1976, SAE spans the globe with over 50 campuses in 23 countries and delivers world-class education to over 12,000 students in state-of-the-art creative facilities. Our students come from diverse social, cultural, educational and artistic backgrounds, with different personalities and experiences. It is our goal to embrace those differences and to allow each and every student to develop their own individual style and apply it to the industry skills taught at SAE. Our ultimate goal is to prepare the students for a realistic work environment making the course, facilities, lecturers as well as the atmosphere as close to the industry working environment as possible.RequirementsCampus Support TechnicianSAE Creative Media Institute, GlasgowContract: Hourly PaidSalary: £12.60 per hour This role provides technical support and guidance to students in their use of resources and equipment during practical sessions in directed and self-directed work helping them get the most out of their learning environment. This includes providing support to the Campus Manager in taking pride in the campus estates/ facilities environment, assisting with Health and Safety in the workplace, and providing the best technical service to students and colleagues.  
Key accountabilities        Student technical support and experience Offer front-line exemplary service and technical support and advice to students across the range of academic disciplines and learning environments. Ensure classrooms and studios are prepared for lessons and maintained, ensuring a clean and professional environment at all times. Oversee and facilitate student directed study in timetabled sessions. Support open events, trips, showcases, both on campus and at external locations, including configuring, transporting, and setting-up equipment. Deliver demonstrations, tutorials and practical assessments, supporting students during sessions. Demonstrate the safe, effective use of equipment and software in classroom and live environments, troubleshooting and resolving any issues. Work cooperatively and flexibly with the team and be an active contributor for all courses and events. Ensure appropriate student behaviour and studio usage on Campus and during practical sessions. Participate in team meetings and share feedback on student progress, including concerns. Facilitate student studio bookings, collection and returns of equipment, and monitor student attendance of practical sessions. Keep records of equipment loans to students.  Keep up with new technologies and industry trends.         Estates maintenance and management Practical operation and maintenance of the specialist facilities including studios, edit suites and technical equipment. Responsibility for equipment and resources, resolving and reporting faults immediately. Open and lock up the campus and building as required. Act as a fire marshal and appointed first aider. Ensure issues in relation to Health and & Safety are assessed and monitored appropriately. Monitor stock levels for consumables and raising orders. Manage and maintain the asset register/ databases; tracking, organising, and distributing equipment and resources as required.         Other Always work and act in accordance with SAE’s values, adhering to all policies and procedures.  Undertake any other duties as required commensurate with experience and seniority. Promote and ensure safe working practices and team well-being. Demonstrate and promote professional and ethical behaviour and appearance at all times. Work cooperatively and flexibly with the team and wider regional team to support periods of absence, workload peaks and troughs as required and undertaking other duties and tasks as required.  Key Performance Indicator        Evidence of: Demonstrated performance in the provision of tutorial and technical support, and the delivery of events and communications, as evidenced by positive feedback from students, staff, visitors and other stakeholders. Attendance of all SAE events as required. Familiarity with SAE policies and procedures. Accurate and timely record keeping with tasks completed in line with procedures and deadlines. Colleague feedback of working flexibly as a supportive and productive member of the team A safe, professional, clean and productive working environment. Representing the campus at all times in a professional manner that enhances the image and reputation for your team, campus and SAE UK All duties are carried out and completed on time and as directed.    Essential Possess an appropriate good degree in a related field. Knowledge of and industry experience in a related discipline area. Technical ability or willingness to learn/ understand the hardware/ software. Flexible and adaptable approach to work, and ability to priorities, organise and manage workloads to always meet deadlines. Must have rights to work in the UK and live within commutable distance to the Campus in Leeds. Be able to work evenings and weekends when required.Preferably looking for applicants with audio engineering or film production experience.         Desirable Technical ability or willingness to learn the about the hardware/ software associated with the range of degree programmes. Experience of teaching or training practical skills in related topic areas A passion for creative media. Experience in Project Based Learning, Flipped Classroom and other contemporary forms of facilitating learning; Experience in using technology in learning, including Virtual Learning Environments; Like much of the creative sector, SAE celebrates diversity and values the power of individuality. We are committed to fostering a supportive and inclusive environment where every student can thrive, regardless of background or experience.As a key member of our team, you will play a vital role in shaping the future of our students, empowering them to unleash their creativity and achieve their full potential. However, we recognise that barriers still exist in access and success for underrepresented groups. To improve the diversity of our academic team and help close these gaps, we strongly encourage applications from women, as well as individuals from global majority backgrounds and those with disabilities.Your unique experiences and perspectives are not only welcomed but essential in shaping a more inclusive and representative creative industry.For more information please see the job description here Don't miss this opportunity to inspire the next generation of creative talent! Due to the volume of the applications, only successful applicants will be contacted.To improve the diversity of our academic team, we especially welcome applications from women, gender minorities, those with a disability, and those from an ethnic minority background.Note: SAE is an equal opportunities employer and is committed to safeguarding and promoting the welfare of young people and vulnerable adults. Successful candidates will be required to obtain a satisfactory enhanced DBS disclosure.Please submit your interest by using the Apply button and uploading your latest CV and covering letter.BenefitsEmployee Assistance ProgramAuto-Enrolment Pension Scheme Read Less

Assurance - Audit Manager - Glasgow - Edinburgh Employer Location Glasgow, GB; Edinburgh, GB Salary Competitive Closing date 30 Dec 2025 View more categoriesView less categories Sector Salary band Hours Where will they be working You need to or to save a job. Job Details At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. We're counting on your unique voice and perspective to help EY become even better too. Join us and build an exceptional experience for yourself, and a better working world for all.

Our UK and Ireland (UKI) Assurance team is fully integrated, working across borders to help clients deal with issues that are critical to their success, and winning new business as a result. From small businesses to some of the world's best-known brands, our clients count on reliable financial statements, information, and processes to inform their ongoing strategies. You'll use your professional skills and experience to make it happen, handling complex audit procedures across a broad range of clients. Your goal will be to help clients achieve their potential - and you can expect to do the same.

The opportunity

As an auditor at EY, you will provide independent verification of our clients' compliance with accounting principles. By doing so, you play a meaningful role in helping businesses accurately reflect their financial picture and improve their operations. In return, you can expect leading class learning and development tailored to your unique interests and motivations. You'll be given all the skills, knowledge, and opportunities to progress and become ready to build a better working world for our people, our clients and the communities that support us.

We are expanding our Audit teams across the UK with vacancies in: Edinburgh; Glasgow.

Your key responsibilities

Everything you do will come back to providing exceptional audit services for our clients.
Effectively leading engagements in accordance with the firm's methodologies and guidance, professional standards, and local legal and regulatory requirements
Building and nurturing new business relationships, engaging clients, and providing authoritative advice and professionalism throughout transactions
Understanding our clients' unique ambitions and needs, delivering value to the client by providing knowledge, ideas, and solutions for improving their business, assessing legal implications
Successfully and proactively managing multi-disciplinary teams, resolving any challenges, and ensuring the smooth delivery of team operations, client audits and services
Performance management and coaching of junior colleagues throughout the performance year
Identifying and acting upon staff needs, including resourcing, learning and development
Constantly refreshing your understanding of current market trends


Skills and attributes for success

Colleagues and clients from a diverse array of backgrounds will look to you first for answers, so you'll be a high-profile contact and point of escalation when it comes to resolving complex issues. As you build your knowledge and experience, you'll become a credible advisor, influencing clients and engagement teams on resolutions that will impact entire industries. You'll also be introduced to career challenges that will take you into exciting new professional territory.

To qualify for the role you must have

Experience planning, leading, and delivering multiple major external audit and assurance engagements ( FTSE 100) in a managerial capacity
Fully qualified as a chartered accountant ACA / ACCA / CA / ICAS / ICAEW or international equivalent*
Excellent technical expertise with proven industry knowledge and sector experience in one or more of the following: Oil & Gas; Energy; Power & Utilities; Retail; Transportation; Aviation; Supply Chain & Logistics; Consumer Goods
Project and people management experience


*Please note that evidence of qualification status will be requested pre-interview. We kindly request that applicants upload a copy of their qualification certificate at the point of application.

Ideally, you'll also have

Previous professional experience at Manager level, or equivalent
Knowledge of current market issues in the UK
Experience using SOX 404 and applying UK GAAP and IFRS
Expertise using GAM to perform an assurance engagement in compliance with auditing standards
An application and solution-based approach to problem solving and a collaborative approach to management
The flexibility to constantly learn and adapt in a fast-paced environment
Excellent oral and written communication skills


What we look for

We're interested in professionals with a genuine creative vision and the confidence to make it happen. You can expect plenty of autonomy in this role, so we look for people who will take initiative and seek out opportunities to improve our current relationships and processes. If you're serious about auditing and ready to take on some of our clients' most complex issues, this role is for you.

What working at EY offers

EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance.

We offer a competitive remuneration package. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer:

Continuous learning: You'll develop the mindset and skills to navigate whatever comes next.
Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way.
Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs.
Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs.


If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. Shape your future with confidence!

Apply now.

Please note: Prior to finalizing your application, you will be asked to provide personal information across several dimensions of diversity and inclusiveness. The information you provide is kept entirely confidential and will not be used to evaluate your candidacy. We collect this data to help us analyse our recruitment process holistically and implement actions that promote diversity and inclusiveness. While optional, we encourage you to provide this information to hold us accountable towards our goal of building a better working world. We ask because it matters! Company At EY, our purpose is building a better working world. The insights and services we provide help to create long-term value for clients, people and society, and to build trust in the capital markets. Company info Website Location 1 More London Place
London
London
SE1 2AF
United Kingdom Share this job You need to or to save a job. Sign in to create job alerts Sign in or create an account to start creating job alerts and receive personalised job recommendations straight to your inbox. Similar jobs Edinburgh, GB; Glasgow, GB Edinburgh, GB; Glasgow, GB Read Less

Assurance - Audit Senior - Glasgow/Edinburgh Employer Location Edinburgh, GB; Glasgow, GB Salary Competitive Closing date 30 Dec 2025 View more categoriesView less categories Sector Salary band Hours Where will they be working You need to or to save a job. Job Details At EY, we're all in to shape your future with confidence.

We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. We're counting on your unique voice and perspective to help EY become even better too. Join us and build an exceptional experience for yourself, and a better working world for all.

Our UK and Ireland (UKI) Assurance team is fully integrated, working across borders to help clients deal with issues that are critical to their success, and winning new business as a result. From small businesses to some of the world's best-known brands, our clients count on reliable financial statements, information, and processes to inform their ongoing strategies. You'll use your professional skills and experience to make it happen, handling complex audit procedures across a broad range of clients. Your goal will be to help clients achieve their potential - and you can expect to do the same.

The opportunity

As an auditor at EY, you will provide independent verification of our clients' compliance with accounting principles. By doing so, you play a meaningful role in helping businesses accurately reflect their financial picture. In return, you can expect leading class learning and development tailored to your unique interests and motivations. You'll be given all the skills, knowledge, and opportunities to progress and become ready to build a better working world for our people, our clients and the communities that support us.

We are expanding our Scotland Audit teams with vacancies in: Edinburgh; Glasgow.

Your key responsibilities

Everything you do will come back to providing exceptional audit services for our clients.

Leading fieldwork and keeping engagement managers updated on audits
Accurately reporting on financial statements and providing meaningful insights into accounting and reporting matters
Completing audit processes and documenting higher-risk areas to increase your technical and business skills
Engaging clients and providing authoritative advice and professionalism throughout transactions
Constantly developing your understanding of current market trends


Skills and attributes for success

Colleagues and clients from a diverse array of backgrounds will look to you first for answers, so you'll be a high-profile contact when it comes to resolving complex issues. As you build your knowledge and experience, you'll become a credible advisor, influencing clients and engagement teams on resolutions that will impact entire industries. You'll also be introduced to career challenges that will take you into exciting new professional territory. 

To qualify for the role you must have

Experience delivering and reporting on external audits
Fully qualified as a chartered accountant ACA / ACCA / CA / ICAS / ICAEW or international equivalent
Non-financial services industry exposure


Ideally, you'll also have

Sector experience in one or more of the following: Oil & Gas; Energy; Power & Utilities; Retail; Transportation; Aviation; Supply Chain & Logistics; Consumer Goods
Knowledge of current market issues in the UK
Experience using SOX 404 and applying UK GAAP and IFRS
Project management or team supervisory experience
The flexibility to constantly learn and adapt in a fast-paced environment
Excellent oral and written communication skills


What we look for

We're interested in professionals with a genuine creative vision and the confidence to make it happen. You can expect plenty of autonomy in this role, so we look for people who will take initiative and seek out opportunities to improve our current relationships and processes. If you're serious about auditing and ready to take on some of our clients' most complex issues, this role is for you.

What working at EY offers

EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance.

We offer a competitive remuneration package. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer:

Continuous learning: You'll develop the mindset and skills to navigate whatever comes next.
Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way.
Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs.
Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs.


If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. Shape your future with confidence!

Apply now.

Please note: Prior to finalizing your application, you will be asked to provide personal information across several dimensions of diversity and inclusiveness. The information you provide is kept entirely confidential and will not be used to evaluate your candidacy. We collect this data to help us analyse our recruitment process holistically and implement actions that promote diversity and inclusiveness. While optional, we encourage you to provide this information to hold us accountable towards our goal of building a better working world. We ask because it matters!

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. Company At EY, our purpose is building a better working world. The insights and services we provide help to create long-term value for clients, people and society, and to build trust in the capital markets. Company info Website Location 1 More London Place
London
London
SE1 2AF
United Kingdom Share this job You need to or to save a job. Sign in to create job alerts Sign in or create an account to start creating job alerts and receive personalised job recommendations straight to your inbox. Read Less

AD Education UK is a growing network of leading creative education institutes in the UK. The group’s institutions are united around strong values and sharing a vision for creativity and innovation within creative media education. With over 40 years of pioneering and sector-leading experience, our graduates can be found throughout the music, film, games and wider creative media sectors, winning prestigious awards and employed within the highest echelons of their respective creative fields. Our market-leading portfolio of schools includes The Institute of Contemporary Music Performance (ICMP) and SAE Institute UK. SAE was established in 1976, SAE spans the globe with over 50 campuses in 23 countries and delivers world-class education to over 12,000 students in state-of-the-art creative facilities. Our students come from diverse social, cultural, educational and artistic backgrounds, with different personalities and experiences. It is our goal to embrace those differences and to allow each and every student to develop their own individual style and apply it to the industry skills taught at SAE. Our ultimate goal is to prepare the students for a realistic work environment making the course, facilities, lecturers as well as the atmosphere as close to the industry working environment as possible.RequirementsCampus Support TechnicianSAE Creative Media Institute, GlasgowContract: Hourly PaidSalary: £ per hourThis role provides technical support and guidance to students in their use of resources and equipment during practical sessions in directed and self-directed work helping them get the most out of their learning environment. This includes providing support to the Campus Manager in taking pride in the campus estates/ facilities environment, assisting with Health and Safety in the workplace, and providing the best technical service to students and colleagues.
Key accountabilities  Student technical support and experience Offer front-line exemplary service and technical support and advice to students across the range of academic disciplines and learning environments. Ensure classrooms and studios are prepared for lessons and maintained, ensuring a clean and professional environment at all times. Oversee and facilitate student directed study in timetabled sessions. Support open events, trips, showcases, both on campus and at external locations, including configuring, transporting, and setting-up equipment. Deliver demonstrations, tutorials and practical assessments, supporting students during sessions. Demonstrate the safe, effective use of equipment and software in classroom and live environments, troubleshooting and resolving any issues. Work cooperatively and flexibly with the team and be an active contributor for all courses and events. Ensure appropriate student behaviour and studio usage on Campus and during practical sessions. Participate in team meetings and share feedback on student progress, including concerns. Facilitate student studio bookings, collection and returns of equipment, and monitor student attendance of practical sessions. Keep records of equipment loans to students. Keep up with new technologies and industry trends.  Estates maintenance and management Practical operation and maintenance of the specialist facilities including studios, edit suites and technical equipment. Responsibility for equipment and resources, resolving and reporting faults immediately. Open and lock up the campus and building as required. Act as a fire marshal and appointed first aider. Ensure issues in relation to Health and & Safety are assessed and monitored appropriately. Monitor stock levels for consumables and raising orders. Manage and maintain the asset register/ databases; tracking, organising, and distributing equipment and resources as required.  Other Always work and act in accordance with SAE’s values, adhering to all policies and procedures. Undertake any other duties as required commensurate with experience and seniority. Promote and ensure safe working practices and team well-being. Demonstrate and promote professional and ethical behaviour and appearance at all times. Work cooperatively and flexibly with the team and wider regional team to support periods of absence, workload peaks and troughs as required and undertaking other duties and tasks as required.  Key Performance Indicator  Evidence of: Demonstrated performance in the provision of tutorial and technical support, and the delivery of events and communications, as evidenced by positive feedback from students, staff, visitors and other stakeholders. Attendance of all SAE events as required. Familiarity with SAE policies and procedures. Accurate and timely record keeping with tasks completed in line with procedures and deadlines. Colleague feedback of working flexibly as a supportive and productive member of the team A safe, professional, clean and productive working environment. Representing the campus at all times in a professional manner that enhances the image and reputation for your team, campus and SAE UK All duties are carried out and completed on time and as directed. Essential Possess an appropriate good degree in a related field. Knowledge of and industry experience in a related discipline area. Technical ability or willingness to learn/ understand the hardware/ software. Flexible and adaptable approach to work, and ability to priorities, organise and manage workloads to always meet deadlines. Must have rights to work in the UK and live within commutable distance to the Campus in Leeds. Be able to work evenings and weekends when required.Preferably looking for applicants with audio engineering or film production experience.  Desirable Technical ability or willingness to learn the about the hardware/ software associated with the range of degree programmes. Experience of teaching or training practical skills in related topic areas A passion for creative media. Experience in Project Based Learning, Flipped Classroom and other contemporary forms of facilitating learning; Experience in using technology in learning, including Virtual Learning Environments; Like much of the creative sector, SAE celebrates diversity and values the power of individuality. We are committed to fostering a supportive and inclusive environment where every student can thrive, regardless of background or experience.As a key member of our team, you will play a vital role in shaping the future of our students, empowering them to unleash their creativity and achieve their full potential. However, we recognise that barriers still exist in access and success for underrepresented groups. To improve the diversity of our academic team and help close these gaps, we strongly encourage applications from women, as well as individuals from global majority backgrounds and those with disabilities.Your unique experiences and perspectives are not only welcomed but essential in shaping a more inclusive and representative creative industry.For more information please see the job description here Don't miss this opportunity to inspire the next generation of creative talent! Due to the volume of the applications, only successful applicants will be contacted.To improve the diversity of our academic team, we especially welcome applications from women, gender minorities, those with a disability, and those from an ethnic minority background.Note: SAE is an equal opportunities employer and is committed to safeguarding and promoting the welfare of young people and vulnerable adults. Successful candidates will be required to obtain a satisfactory enhanced DBS disclosure.Please submit your interest by using the Apply button and uploading your latest CV and covering letter.BenefitsEmployee Assistance ProgramAuto-Enrolment Pension Scheme Read Less

Restaurant & Bar Manager – Trendy Restaurant, Glasgow
Salary:                 Up to £50,000 packageLocation:            GlasgowAre you a dynamic, hands-on leader with a passion for creating unforgettable guest experiences? This is an exciting opportunity to join a lively, design-driven restaurant in the heart of Glasgow, known for its vibrant atmosphere, great culture, and genuine focus on people.We’re looking for a Restaurant & Bar Manager who can bring energy, creativity, and strong operational leadership to a venue where you’ll have the autonomy to shape the guest journey and make a real impact.Responsibilities Lead day-to-day restaurant and bar operations in a fast-paced, trendy environmentInspire and develop a passionate team, fostering a warm and inclusive cultureEnsure an outstanding and consistent guest experienceDrive commercial performance while maintaining brand standardsBring fresh ideas to enhance service, atmosphere, and overall experience Requirements Experience in a similar management role within a lively, high-energy venueA hands-on leader who thrives on the floorStrong people skills with the ability to motivate and develop teamsA creative, guest-focused mindset Read Less