• S

    Senior Land Manager - Perth, Inverness, Aberdeen or Glasgow  

    - Aberdeen
    -
    Base Location: For this role, we require successful applicants to be b... Read More
    Base Location: For this role, we require successful applicants to be based from one of our Scottish locations - Perth, Inverness, Aberdeen or Glasgow.

    Salary: £60,000 - £77,400 + car/cash allowance + performance related bonus + a range of other benefits to support your family, finances and wellbeing.

    Working Pattern: Permanent Full Time Flexible First options available

    The role

    Join SSEN Transmission in a pivotal role supporting the delivery of critical energy infrastructure across Scotland. As a Senior Land Manager, you will play a key part in securing the rights needed to enable major capital projects, balancing strategic land assembly with effective stakeholder engagement. Working across a complex and high profile portfolio, you will help drive project delivery through both negotiated agreements and statutory processes, ensuring the long term resilience and development of the network.

    You will Provide senior support across a given region of SSEN Transmission's network area, securing, maintaining, and managing robust land and property rights over a challenging portfolio of projects, with a key focus on implementing strategy to underpin land agreements using statutory powers in the form of necessary wayleaves and compulsory purchase orders. Successfully apply and implement land assembly strategy to deliver project programmes for large capital projects across base capex, customer connections and strategic wider works portfolios, while managing risk to future network security. Lead and coordinate landowner liaison in relation to negotiating voluntary land rights, alongside coordinating the preparation of necessary wayleaves and compulsory purchase orders, with a focus on land referencing, data management, and the coordination of multiple disciplines to produce supporting statements for statutory applications. Develop and maintain positive working relationships with a wide range of internal and external stakeholders regarding policy over land and property rights, access and management of land, and the approach to securing and maintaining rights in land, including matters of valuation and compensation. Engage with key stakeholder groups including landowners, tenants, their agents, developers and relevant bodies such as local authorities, the Scottish Government Energy Consents Unit, Forestry and Land Scotland and local planning authorities. You have Strong understanding of landownership systems in Scotland and practical knowledge of relevant land management matters. Excellent knowledge of land and property rights, including good knowledge of wayleaves, servitudes and land acquisition. Excellent understanding of the relevant sections of the Electricity Act 1989, the Land Compensation Act 1973 and the Compulsory Purchase Act 1965. Demonstrable understanding of energy networks and their structure and governance. Membership of Rural Professional Group of the Royal Institution of Chartered Surveyors or the Central Association of Agricultural Valuers, or alternatively aspirations to work towards these. About SSE

    SSE's purpose is to provide energy needed today while building a better world of energy for tomorrow. We do this by developing, building, operating and investing in electricity infrastructure and businesses needed in the energy transition. Our Transforming for Growth investment plan sees us investing £33bn in critical electricity infrastructure across the five years to 2030.

    SSEN Transmission own and operate the electricity transmission network across the north of Scotland. We transport energy from where it is generated to where it is needed, ensuring a safe and reliable electricity supply for the communities we serve. But that's not all - we're upgrading the grid to deliver cleaner, homegrown energy for the future and building a network for net zero to create secure power for generations to come.

    Flexible benefits to fit your life

    Enjoy discounts on private healthcare and gym memberships. Wellbeing benefits like a free online GP and 24/7 counselling service. Interest-free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme. As well as generous family entitlements such as maternity and adoption pay, and paternity leave.

    Work with an equal opportunity employer

    SSE will make any reasonable adjustments you need to ensure that your application and experience with us is positive. Please contact Stephanie at / to discuss how we can support you.

    We're dedicated to fostering an open and inclusive workplace where people from all backgrounds can thrive. We create equal opportunities for everyone to succeed and especially welcome applications from those who may not be well represented in our workforce or industry.

    Ready to apply?

    Start your online application using the Apply Now box on this page. We only accept applications made online. We'll be in touch after the closing date to let you know if we'll be taking your application further. If you're offered a role with SSE, you'll need to complete a criminality check and a credit check before you start work.

    You can also apply for this role by clicking the Apply Button.

    Read Less
  • Senior Manager, Indirect Tax, Edinburgh/Glasgow  

    - Edinburgh
    Overview At EY, we’re all in to shape your future with confidence. We’... Read More
    Overview At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The opportunity EY Tax is a market leader, renowned for delivering sustainable growth and empowering our people to shape their own careers. Our diverse, collaborative team advises on high-profile transactions, combining technical expertise, innovation and a genuine focus on continuous development. Join us to work on challenging, multi-country projects in a supportive, dynamic environment where your impact truly matters. Our VAT professionals help clients identify opportunities and mitigate indirect tax risks. They use their deep sector experience and knowledge of different legal and regulatory systems around the world to help clients meet their compliance obligations as well as achieve their business goals. Our Indirect Tax professionals provide pragmatic commercial help so clients improve their day-to-day reporting for indirect tax. This includes improving working capital, reducing errors, reducing costs, advising on complex transactions and ensuring indirect taxes are handled correctly. They may also advise how indirect taxes such as value added tax (VAT) impinge on the client’s supply chain and financial and accounting systems. We are looking for a highly experienced Senior Manager to join our regional team to help drive the VAT practice forward. The opportunity would ideally suit a professional with a broad level of experience with clients in many industry sectors. Your key responsibilities Enthusiastic Senior Manager with ability to create, support, sustain and lead effective teams Ensure delivery of quality work and take day to day leadership of delivery team Help people to develop through effectively supervising, coaching and mentoring staff Contribute to people initiatives, including retaining and training international tax professionals Significant involvement in the management of the team both in terms of strategy and operations and also through managing junior staff development and assignments Build and maintain tax relationships with clients and provide exceptional levels of client service Negotiation skills, able to sustain opinion and handle challenges Business development skills - able to identify and convert opportunities to sell work by proactively managing existing clients and winning new clients High level management of the successful delivery of technically complex and demanding consulting projects, ensuring technical excellence and practical / business driven approach taken Overall responsibility of quality of client service Manage possible leads from other areas of the practice Build networks and relationships internally and externally for the team to leverage from Contribute to successfully extracting maximum value for both EY and clients from the tax services delivered whilst managing risk appropriately for both client and the firm Skills and attributes for success What we look for Business development skills, able to identify and convert opportunities to sell work Effective time management, ability to remain calm when under pressure to meet deadlines Excellent communicator in a range of situations both written and oral Significant experience in VAT from a professional services background or in-house team ATT / ACA / CA or CTA would be an advantage but are not a requirement The role would suit an existing Senior Manager, but we are happy to discuss the opportunity with an experienced, ambitious Manager Ideally, you’ll also have Project management skills, plan and prioritise work, meet deadlines, monitor own budget What we offer you At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more. Are you ready to shape your future with confidence? Apply today. To help create the best experience during the recruitment process, please describe any disability-related adjustments or accommodations you may need. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. #J-18808-Ljbffr Read Less
  • Customer Administrator - PAYE - Glasgow  

    - Glasgow City
    Customer Administrator - Contract PAYE - Glasgow Our client, a leading... Read More
    Customer Administrator - Contract PAYE - Glasgow Our client, a leading financial professional services business, are recruiting for multiple Customer Administrators to join the team at their office in Glasgow on a long term contract basis. 5 days per week in the office / Training will be provided on the client system Role : Process a range of standard and non-standard casework, applying technical guidance, process documentation, and system information. Update and maintain customer records across multiple systems, ensuring data accuracy and a clear audit trail. Handle sensitive and confidential information with professionalism and discretion. Use a variety of computer and telephony systems to manage customer information and resolve queries effectively. Work to agreed productivity, quality, and accuracy targets while complying with Data Protection and Customer Security requirements. Contribute to a culture of continuous improvement by focusing on getting processes right first time and learning from quality assurance feedback. Manage your own workload effectively, ensuring all tasks are completed within agreed timescales. We are seeking individuals who are adaptable, proactive, and committed to delivering excellent service. You will be comfortable working with complex information and capable of maintaining accuracy in a fast-paced environment. Essential Skills and Attributes: Ability to manage multiple tasks and systems simultaneously while remaining focused and accurate. Strong adaptability with the ability to switch between different types of queries and processes. Flexible and positive approach to work. Excellent organisational and workload management skills. Proven time-management and self-management abilities. High level of attention to detail with the ability to work quickly and accurately. Strong communication and problem-solving skills. Commitment to maintaining confidentiality and handling sensitive information appropriately. Desirable Experience: Experience working in a quality-controlled or regulated environment. Experience following detailed policies, procedures, and technical instructions. Experience using multiple computer systems and databases. Good IT and computer literacy skills. Previous administration, customer service or financial services experience. Please apply! Read Less
  • CUSTOMER SERVICE SPECIALIST – OFFICE BASED IN GLASGOW Teleperformance... Read More
    CUSTOMER SERVICE SPECIALIST – OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We have a fantastic opportunity for inbound customer service specialist for our Personal Banking line of business Lloyds Banking Division campaign. Here is all you need to know... - Start Date: Ongoing - Salary: £26436.80 - Job Type: Full Time – Permanent - Working Hours: 40 hours per week (including training) - Operational hours after training - We require full flexibility between 08.00 - 22.00 Monday - Sunday - Training: 2 weeks based in Glasgow, City Park. - Training hours 09:00am – 18:00pm Monday – Friday - Joining the team: First 3-months working on-site in Glasgow then opportunity to choose on-site or at-home working whichever suits you best dependent on performance. - You must be able to demonstrate at least one years' experience in a customer service role. Please ensure that you upload your CV when requested during your application. Who we are looking for... - A professional, polite and courteous telephone manner - Ability to deliver excellent service with outgoing nature - Excellent verbal communication skills, with fluency in English essential - A good listener who can convey empathy, patience and understanding - Confident and proactive to deal with difficult situations and conversations - Confident in having customer conversations - High levels of accuracy and attention to detail - Confident in working independently - Confident in making complex decisions - Self-motivated and able to affectively problem solve - Interpersonal skills - Be driven to work towards achievable targets - Excellent numeracy skills - Previous banking/ financial experience is highly desired but not essential - Previous call centre/ customer service experience is essential Values we look for you to have... - Process Excellence- Doing things well means something to you and you will always strive to improve on your work. - Collaboration- You enjoy working with others and you like working as a team player. - Communication- You can speak and write clearly and in a confident manner. - Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. - Open-Mindedness- You are able to be open to different ways of thinking and new ideas. - Critical Thinking- You are able to think logically when making decisions. - Solution Orientation- Having a forward thinking mindset focused on resolving challenges. - Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. What will my role involve...? - Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact - Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support - Helping customers that may be going through financial difficulty and debit card support - Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank's complete range of services - Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers - Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers - Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer - Ability to react fast when the day gets busy and handle a wide variety of different customers – excellent time management - Confident in following banking processes and explaining this to customer Here are our key benefits... - Perks at Work – Savings Discounts / Free Online Classes - Help@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice - Critical Illness – up to £10,000 - Cycle to Work Scheme - Eyecare support voucher - Holiday Purchase Scheme - Length of Service Awards - Workplace Pension - Monthly Inspire Awards – For the best of the best - Refer-A-Friend earns up to £1,200 for you - Monthly Wellbeing Webinars - Dedicated Employee Experience Progress – Here to support TP journey - 28 day annual leave (inclusive of bank holidays), increasing with length of service - Discounted Bus Travel in Glasgow (First Bus) - No peak rail fares - travel is more afforable, at all times Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you're interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner. #priority Read Less
  • CUSTOMER SERVICE SPECIALIST – OFFICE BASED IN GLASGOW Teleperformance... Read More
    CUSTOMER SERVICE SPECIALIST – OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We have a fantastic opportunity for inbound customer service specialist for our Personal Banking line of business Lloyds Banking Division campaign. Here is all you need to know... - Start Date: Ongoing - Salary: £26436.80 - Job Type: Full Time – Permanent - Working Hours: 40 hours per week (including training) - Operational hours after training - We require full flexibility between 08.00 - 22.00 Monday - Sunday - Training: 2 weeks based in Glasgow, City Park. - Training hours 09:00am – 18:00pm Monday – Friday - Joining the team: First 3-months working on-site in Glasgow then opportunity to choose on-site or at-home working whichever suits you best dependent on performance. - You must be able to demonstrate at least one years' experience in a customer service role. Please ensure that you upload your CV when requested during your application. Who we are looking for... - A professional, polite and courteous telephone manner - Ability to deliver excellent service with outgoing nature - Excellent verbal communication skills, with fluency in English essential - A good listener who can convey empathy, patience and understanding - Confident and proactive to deal with difficult situations and conversations - Confident in having customer conversations - High levels of accuracy and attention to detail - Confident in working independently - Confident in making complex decisions - Self-motivated and able to affectively problem solve - Interpersonal skills - Be driven to work towards achievable targets - Excellent numeracy skills - Previous banking/ financial experience is highly desired but not essential - Previous call centre/ customer service experience is essential Values we look for you to have... - Process Excellence- Doing things well means something to you and you will always strive to improve on your work. - Collaboration- You enjoy working with others and you like working as a team player. - Communication- You can speak and write clearly and in a confident manner. - Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. - Open-Mindedness- You are able to be open to different ways of thinking and new ideas. - Critical Thinking- You are able to think logically when making decisions. - Solution Orientation- Having a forward thinking mindset focused on resolving challenges. - Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. What will my role involve...? - Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact - Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support - Helping customers that may be going through financial difficulty and debit card support - Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank's complete range of services - Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers - Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers - Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer - Ability to react fast when the day gets busy and handle a wide variety of different customers – excellent time management - Confident in following banking processes and explaining this to customer Here are our key benefits... - Perks at Work – Savings Discounts / Free Online Classes - Help@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice - Critical Illness – up to £10,000 - Cycle to Work Scheme - Eyecare support voucher - Holiday Purchase Scheme - Length of Service Awards - Workplace Pension - Monthly Inspire Awards – For the best of the best - Refer-A-Friend earns up to £1,200 for you - Monthly Wellbeing Webinars - Dedicated Employee Experience Progress – Here to support TP journey - 28 day annual leave (inclusive of bank holidays), increasing with length of service - Discounted Bus Travel in Glasgow (First Bus) - No peak rail fares - travel is more afforable, at all times Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you're interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner. #priority Read Less
  • CUSTOMER SERVICE SPECIALIST – OFFICE BASED IN GLASGOW Teleperformance... Read More
    CUSTOMER SERVICE SPECIALIST – OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We have a fantastic opportunity for inbound customer service specialist for our Personal Banking line of business Lloyds Banking Division campaign. Here is all you need to know... - Start Date: Ongoing - Salary: £26436.80 - Job Type: Full Time – Permanent - Working Hours: 40 hours per week (including training) - Operational hours after training - We require full flexibility between 08.00 - 22.00 Monday - Sunday - Training: 2 weeks based in Glasgow, City Park. - Training hours 09:00am – 18:00pm Monday – Friday - Joining the team: First 3-months working on-site in Glasgow then opportunity to choose on-site or at-home working whichever suits you best dependent on performance. - You must be able to demonstrate at least one years' experience in a customer service role. Please ensure that you upload your CV when requested during your application. Who we are looking for... - A professional, polite and courteous telephone manner - Ability to deliver excellent service with outgoing nature - Excellent verbal communication skills, with fluency in English essential - A good listener who can convey empathy, patience and understanding - Confident and proactive to deal with difficult situations and conversations - Confident in having customer conversations - High levels of accuracy and attention to detail - Confident in working independently - Confident in making complex decisions - Self-motivated and able to affectively problem solve - Interpersonal skills - Be driven to work towards achievable targets - Excellent numeracy skills - Previous banking/ financial experience is highly desired but not essential - Previous call centre/ customer service experience is essential Values we look for you to have... - Process Excellence- Doing things well means something to you and you will always strive to improve on your work. - Collaboration- You enjoy working with others and you like working as a team player. - Communication- You can speak and write clearly and in a confident manner. - Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. - Open-Mindedness- You are able to be open to different ways of thinking and new ideas. - Critical Thinking- You are able to think logically when making decisions. - Solution Orientation- Having a forward thinking mindset focused on resolving challenges. - Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. What will my role involve...? - Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact - Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support - Helping customers that may be going through financial difficulty and debit card support - Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank's complete range of services - Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers - Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers - Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer - Ability to react fast when the day gets busy and handle a wide variety of different customers – excellent time management - Confident in following banking processes and explaining this to customer Here are our key benefits... - Perks at Work – Savings Discounts / Free Online Classes - Help@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice - Critical Illness – up to £10,000 - Cycle to Work Scheme - Eyecare support voucher - Holiday Purchase Scheme - Length of Service Awards - Workplace Pension - Monthly Inspire Awards – For the best of the best - Refer-A-Friend earns up to £1,200 for you - Monthly Wellbeing Webinars - Dedicated Employee Experience Progress – Here to support TP journey - 28 day annual leave (inclusive of bank holidays), increasing with length of service - Discounted Bus Travel in Glasgow (First Bus) - No peak rail fares - travel is more afforable, at all times Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you're interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner. #priority Read Less
  • CUSTOMER SERVICE SPECIALIST – OFFICE BASED IN GLASGOW Teleperformance... Read More
    CUSTOMER SERVICE SPECIALIST – OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We have a fantastic opportunity for inbound customer service specialist for our Personal Banking line of business Lloyds Banking Division campaign. Here is all you need to know... - Start Date: Ongoing - Salary: £26436.80 - Job Type: Full Time – Permanent - Working Hours: 40 hours per week (including training) - Operational hours after training - We require full flexibility between 08.00 - 22.00 Monday - Sunday - Training: 2 weeks based in Glasgow, City Park. - Training hours 09:00am – 18:00pm Monday – Friday - Joining the team: First 3-months working on-site in Glasgow then opportunity to choose on-site or at-home working whichever suits you best dependent on performance. - You must be able to demonstrate at least one years' experience in a customer service role. Please ensure that you upload your CV when requested during your application. Who we are looking for... - A professional, polite and courteous telephone manner - Ability to deliver excellent service with outgoing nature - Excellent verbal communication skills, with fluency in English essential - A good listener who can convey empathy, patience and understanding - Confident and proactive to deal with difficult situations and conversations - Confident in having customer conversations - High levels of accuracy and attention to detail - Confident in working independently - Confident in making complex decisions - Self-motivated and able to affectively problem solve - Interpersonal skills - Be driven to work towards achievable targets - Excellent numeracy skills - Previous banking/ financial experience is highly desired but not essential - Previous call centre/ customer service experience is essential Values we look for you to have... - Process Excellence- Doing things well means something to you and you will always strive to improve on your work. - Collaboration- You enjoy working with others and you like working as a team player. - Communication- You can speak and write clearly and in a confident manner. - Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. - Open-Mindedness- You are able to be open to different ways of thinking and new ideas. - Critical Thinking- You are able to think logically when making decisions. - Solution Orientation- Having a forward thinking mindset focused on resolving challenges. - Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. What will my role involve...? - Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact - Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support - Helping customers that may be going through financial difficulty and debit card support - Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank's complete range of services - Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers - Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers - Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer - Ability to react fast when the day gets busy and handle a wide variety of different customers – excellent time management - Confident in following banking processes and explaining this to customer Here are our key benefits... - Perks at Work – Savings Discounts / Free Online Classes - Help@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice - Critical Illness – up to £10,000 - Cycle to Work Scheme - Eyecare support voucher - Holiday Purchase Scheme - Length of Service Awards - Workplace Pension - Monthly Inspire Awards – For the best of the best - Refer-A-Friend earns up to £1,200 for you - Monthly Wellbeing Webinars - Dedicated Employee Experience Progress – Here to support TP journey - 28 day annual leave (inclusive of bank holidays), increasing with length of service - Discounted Bus Travel in Glasgow (First Bus) - No peak rail fares - travel is more afforable, at all times Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you're interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner. #priority Read Less
  • Store Manager Silverburn - Glasgow  

    - Glasgow City
    This job is with Virgin Media O₂, an inclusive employer and a member o... Read More
    This job is with Virgin Media O₂, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. As a Store Manager you'll bring our core values to life through your team of between 5 and 15 employees. Retail excellence will be the standard encouraged day to day, in everything you do. With every decision you make and direction you set, you will put the customer at the heart of your thinking. You will create a successful, motivated and engaged team through leading, coaching and inspiring. You will encourage team members to love the job they do. Making every day better for our customers through personal experiences that count. Travel is a requirement of the role for store visits and wider team meetings. Who we are The UK's fastest broadband network. The nation's best-loved mobile brand. And, one of the UK's biggest companies too. Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions. Together, we are Virgin Media O2, and we can't wait to see what you can do. Accessible, inclusive and equitable for all Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us. The must haves In order to be considered, you must have the following experience; Experience working in a fast paced environment, not necessarily Retail. Experience managing a team with passion and drive, with full accountability for your team's performance Experience of Budgets and Profit and Loss responsibility Experience delivering first class customer experiences through a highly engaged team Experience delivering regular, consistent and effective reviews and demonstrating effective coaching behaviours Experience working towards targets and driving opportunities to grow revenue. Experience using data inputs (i.e. footfall, matrix hours, trading hours, employee contracted hours) to improve efficiency and deliver store rotas in an effective and timely manner. The other stuff we are looking for We'd also love you to bring; Strong communication and listening skills The ability to change and adapt to the business needs Experience in using systems and following processes Experience adhering to key compliance requirements in relation to standards, Health Read Less
  • CUSTOMER SERVICE SPECIALIST – OFFICE BASED IN GLASGOW Teleperformance... Read More
    CUSTOMER SERVICE SPECIALIST – OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We have a fantastic opportunity for inbound customer service specialist for our Personal Banking line of business Lloyds Banking Division campaign. Here is all you need to know... - Start Date: Ongoing - Salary: £26436.80 - Job Type: Full Time – Permanent - Working Hours: 40 hours per week (including training) - Operational hours after training - We require full flexibility between 08.00 - 22.00 Monday - Sunday - Training: 2 weeks based in Glasgow, City Park. - Training hours 09:00am – 18:00pm Monday – Friday - Joining the team: First 3-months working on-site in Glasgow then opportunity to choose on-site or at-home working whichever suits you best dependent on performance. - You must be able to demonstrate at least one years' experience in a customer service role. Please ensure that you upload your CV when requested during your application. Who we are looking for... - A professional, polite and courteous telephone manner - Ability to deliver excellent service with outgoing nature - Excellent verbal communication skills, with fluency in English essential - A good listener who can convey empathy, patience and understanding - Confident and proactive to deal with difficult situations and conversations - Confident in having customer conversations - High levels of accuracy and attention to detail - Confident in working independently - Confident in making complex decisions - Self-motivated and able to affectively problem solve - Interpersonal skills - Be driven to work towards achievable targets - Excellent numeracy skills - Previous banking/ financial experience is highly desired but not essential - Previous call centre/ customer service experience is essential Values we look for you to have... - Process Excellence- Doing things well means something to you and you will always strive to improve on your work. - Collaboration- You enjoy working with others and you like working as a team player. - Communication- You can speak and write clearly and in a confident manner. - Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. - Open-Mindedness- You are able to be open to different ways of thinking and new ideas. - Critical Thinking- You are able to think logically when making decisions. - Solution Orientation- Having a forward thinking mindset focused on resolving challenges. - Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. What will my role involve...? - Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact - Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support - Helping customers that may be going through financial difficulty and debit card support - Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank's complete range of services - Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers - Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers - Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer - Ability to react fast when the day gets busy and handle a wide variety of different customers – excellent time management - Confident in following banking processes and explaining this to customer Here are our key benefits... - Perks at Work – Savings Discounts / Free Online Classes - Help@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice - Critical Illness – up to £10,000 - Cycle to Work Scheme - Eyecare support voucher - Holiday Purchase Scheme - Length of Service Awards - Workplace Pension - Monthly Inspire Awards – For the best of the best - Refer-A-Friend earns up to £1,200 for you - Monthly Wellbeing Webinars - Dedicated Employee Experience Progress – Here to support TP journey - 28 day annual leave (inclusive of bank holidays), increasing with length of service - Discounted Bus Travel in Glasgow (First Bus) - No peak rail fares - travel is more afforable, at all times Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you're interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner. #priority Read Less
  • CUSTOMER SERVICE SPECIALIST – OFFICE BASED IN GLASGOW Teleperformance... Read More
    CUSTOMER SERVICE SPECIALIST – OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We have a fantastic opportunity for inbound customer service specialist for our Personal Banking line of business Lloyds Banking Division campaign. Here is all you need to know... - Start Date: Ongoing - Salary: £26436.80 - Job Type: Full Time – Permanent - Working Hours: 40 hours per week (including training) - Operational hours after training - We require full flexibility between 08.00 - 22.00 Monday - Sunday - Training: 2 weeks based in Glasgow, City Park. - Training hours 09:00am – 18:00pm Monday – Friday - Joining the team: First 3-months working on-site in Glasgow then opportunity to choose on-site or at-home working whichever suits you best dependent on performance. - You must be able to demonstrate at least one years' experience in a customer service role. Please ensure that you upload your CV when requested during your application. Who we are looking for... - A professional, polite and courteous telephone manner - Ability to deliver excellent service with outgoing nature - Excellent verbal communication skills, with fluency in English essential - A good listener who can convey empathy, patience and understanding - Confident and proactive to deal with difficult situations and conversations - Confident in having customer conversations - High levels of accuracy and attention to detail - Confident in working independently - Confident in making complex decisions - Self-motivated and able to affectively problem solve - Interpersonal skills - Be driven to work towards achievable targets - Excellent numeracy skills - Previous banking/ financial experience is highly desired but not essential - Previous call centre/ customer service experience is essential Values we look for you to have... - Process Excellence- Doing things well means something to you and you will always strive to improve on your work. - Collaboration- You enjoy working with others and you like working as a team player. - Communication- You can speak and write clearly and in a confident manner. - Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. - Open-Mindedness- You are able to be open to different ways of thinking and new ideas. - Critical Thinking- You are able to think logically when making decisions. - Solution Orientation- Having a forward thinking mindset focused on resolving challenges. - Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. What will my role involve...? - Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact - Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support - Helping customers that may be going through financial difficulty and debit card support - Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank's complete range of services - Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers - Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers - Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer - Ability to react fast when the day gets busy and handle a wide variety of different customers – excellent time management - Confident in following banking processes and explaining this to customer Here are our key benefits... - Perks at Work – Savings Discounts / Free Online Classes - Help@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice - Critical Illness – up to £10,000 - Cycle to Work Scheme - Eyecare support voucher - Holiday Purchase Scheme - Length of Service Awards - Workplace Pension - Monthly Inspire Awards – For the best of the best - Refer-A-Friend earns up to £1,200 for you - Monthly Wellbeing Webinars - Dedicated Employee Experience Progress – Here to support TP journey - 28 day annual leave (inclusive of bank holidays), increasing with length of service - Discounted Bus Travel in Glasgow (First Bus) - No peak rail fares - travel is more afforable, at all times Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you're interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner. #priority Read Less
  • CUSTOMER SERVICE SPECIALIST – OFFICE BASED IN GLASGOW Teleperformance... Read More
    CUSTOMER SERVICE SPECIALIST – OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We have a fantastic opportunity for inbound customer service specialist for our Personal Banking line of business Lloyds Banking Division campaign. Here is all you need to know... - Start Date: Ongoing - Salary: £26436.80 - Job Type: Full Time – Permanent - Working Hours: 40 hours per week (including training) - Operational hours after training - We require full flexibility between 08.00 - 22.00 Monday - Sunday - Training: 2 weeks based in Glasgow, City Park. - Training hours 09:00am – 18:00pm Monday – Friday - Joining the team: First 3-months working on-site in Glasgow then opportunity to choose on-site or at-home working whichever suits you best dependent on performance. - You must be able to demonstrate at least one years' experience in a customer service role. Please ensure that you upload your CV when requested during your application. Who we are looking for... - A professional, polite and courteous telephone manner - Ability to deliver excellent service with outgoing nature - Excellent verbal communication skills, with fluency in English essential - A good listener who can convey empathy, patience and understanding - Confident and proactive to deal with difficult situations and conversations - Confident in having customer conversations - High levels of accuracy and attention to detail - Confident in working independently - Confident in making complex decisions - Self-motivated and able to affectively problem solve - Interpersonal skills - Be driven to work towards achievable targets - Excellent numeracy skills - Previous banking/ financial experience is highly desired but not essential - Previous call centre/ customer service experience is essential Values we look for you to have... - Process Excellence- Doing things well means something to you and you will always strive to improve on your work. - Collaboration- You enjoy working with others and you like working as a team player. - Communication- You can speak and write clearly and in a confident manner. - Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. - Open-Mindedness- You are able to be open to different ways of thinking and new ideas. - Critical Thinking- You are able to think logically when making decisions. - Solution Orientation- Having a forward thinking mindset focused on resolving challenges. - Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. What will my role involve...? - Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact - Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support - Helping customers that may be going through financial difficulty and debit card support - Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank's complete range of services - Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers - Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers - Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer - Ability to react fast when the day gets busy and handle a wide variety of different customers – excellent time management - Confident in following banking processes and explaining this to customer Here are our key benefits... - Perks at Work – Savings Discounts / Free Online Classes - Help@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice - Critical Illness – up to £10,000 - Cycle to Work Scheme - Eyecare support voucher - Holiday Purchase Scheme - Length of Service Awards - Workplace Pension - Monthly Inspire Awards – For the best of the best - Refer-A-Friend earns up to £1,200 for you - Monthly Wellbeing Webinars - Dedicated Employee Experience Progress – Here to support TP journey - 28 day annual leave (inclusive of bank holidays), increasing with length of service - Discounted Bus Travel in Glasgow (First Bus) - No peak rail fares - travel is more afforable, at all times Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you're interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner. #priority Read Less
  • CUSTOMER SERVICE SPECIALIST – OFFICE BASED IN GLASGOW Teleperformance... Read More
    CUSTOMER SERVICE SPECIALIST – OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We have a fantastic opportunity for inbound customer service specialist for our Personal Banking line of business Lloyds Banking Division campaign. Here is all you need to know... - Start Date: Ongoing - Salary: £26436.80 - Job Type: Full Time – Permanent - Working Hours: 40 hours per week (including training) - Operational hours after training - We require full flexibility between 08.00 - 22.00 Monday - Sunday - Training: 2 weeks based in Glasgow, City Park. - Training hours 09:00am – 18:00pm Monday – Friday - Joining the team: First 3-months working on-site in Glasgow then opportunity to choose on-site or at-home working whichever suits you best dependent on performance. - You must be able to demonstrate at least one years' experience in a customer service role. Please ensure that you upload your CV when requested during your application. Who we are looking for... - A professional, polite and courteous telephone manner - Ability to deliver excellent service with outgoing nature - Excellent verbal communication skills, with fluency in English essential - A good listener who can convey empathy, patience and understanding - Confident and proactive to deal with difficult situations and conversations - Confident in having customer conversations - High levels of accuracy and attention to detail - Confident in working independently - Confident in making complex decisions - Self-motivated and able to affectively problem solve - Interpersonal skills - Be driven to work towards achievable targets - Excellent numeracy skills - Previous banking/ financial experience is highly desired but not essential - Previous call centre/ customer service experience is essential Values we look for you to have... - Process Excellence- Doing things well means something to you and you will always strive to improve on your work. - Collaboration- You enjoy working with others and you like working as a team player. - Communication- You can speak and write clearly and in a confident manner. - Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. - Open-Mindedness- You are able to be open to different ways of thinking and new ideas. - Critical Thinking- You are able to think logically when making decisions. - Solution Orientation- Having a forward thinking mindset focused on resolving challenges. - Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. What will my role involve...? - Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact - Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support - Helping customers that may be going through financial difficulty and debit card support - Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank's complete range of services - Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers - Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers - Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer - Ability to react fast when the day gets busy and handle a wide variety of different customers – excellent time management - Confident in following banking processes and explaining this to customer Here are our key benefits... - Perks at Work – Savings Discounts / Free Online Classes - Help@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice - Critical Illness – up to £10,000 - Cycle to Work Scheme - Eyecare support voucher - Holiday Purchase Scheme - Length of Service Awards - Workplace Pension - Monthly Inspire Awards – For the best of the best - Refer-A-Friend earns up to £1,200 for you - Monthly Wellbeing Webinars - Dedicated Employee Experience Progress – Here to support TP journey - 28 day annual leave (inclusive of bank holidays), increasing with length of service - Discounted Bus Travel in Glasgow (First Bus) - No peak rail fares - travel is more afforable, at all times Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you're interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner. #priority Read Less
  • CUSTOMER SERVICE SPECIALIST – OFFICE BASED IN GLASGOW Teleperformance... Read More
    CUSTOMER SERVICE SPECIALIST – OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We have a fantastic opportunity for inbound customer service specialist for our Personal Banking line of business Lloyds Banking Division campaign. Here is all you need to know... - Start Date: Ongoing - Salary: £26436.80 - Job Type: Full Time – Permanent - Working Hours: 40 hours per week (including training) - Operational hours after training - We require full flexibility between 08.00 - 22.00 Monday - Sunday - Training: 2 weeks based in Glasgow, City Park. - Training hours 09:00am – 18:00pm Monday – Friday - Joining the team: First 3-months working on-site in Glasgow then opportunity to choose on-site or at-home working whichever suits you best dependent on performance. - You must be able to demonstrate at least one years' experience in a customer service role. Please ensure that you upload your CV when requested during your application. Who we are looking for... - A professional, polite and courteous telephone manner - Ability to deliver excellent service with outgoing nature - Excellent verbal communication skills, with fluency in English essential - A good listener who can convey empathy, patience and understanding - Confident and proactive to deal with difficult situations and conversations - Confident in having customer conversations - High levels of accuracy and attention to detail - Confident in working independently - Confident in making complex decisions - Self-motivated and able to affectively problem solve - Interpersonal skills - Be driven to work towards achievable targets - Excellent numeracy skills - Previous banking/ financial experience is highly desired but not essential - Previous call centre/ customer service experience is essential Values we look for you to have... - Process Excellence- Doing things well means something to you and you will always strive to improve on your work. - Collaboration- You enjoy working with others and you like working as a team player. - Communication- You can speak and write clearly and in a confident manner. - Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. - Open-Mindedness- You are able to be open to different ways of thinking and new ideas. - Critical Thinking- You are able to think logically when making decisions. - Solution Orientation- Having a forward thinking mindset focused on resolving challenges. - Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. What will my role involve...? - Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact - Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support - Helping customers that may be going through financial difficulty and debit card support - Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank's complete range of services - Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers - Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers - Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer - Ability to react fast when the day gets busy and handle a wide variety of different customers – excellent time management - Confident in following banking processes and explaining this to customer Here are our key benefits... - Perks at Work – Savings Discounts / Free Online Classes - Help@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice - Critical Illness – up to £10,000 - Cycle to Work Scheme - Eyecare support voucher - Holiday Purchase Scheme - Length of Service Awards - Workplace Pension - Monthly Inspire Awards – For the best of the best - Refer-A-Friend earns up to £1,200 for you - Monthly Wellbeing Webinars - Dedicated Employee Experience Progress – Here to support TP journey - 28 day annual leave (inclusive of bank holidays), increasing with length of service - Discounted Bus Travel in Glasgow (First Bus) - No peak rail fares - travel is more afforable, at all times Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you're interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner. #priority Read Less
  • Base Location: For this role, we require successful applicants to be b... Read More
    Base Location: For this role, we require successful applicants to be based from one of our Scottish locations - Perth, Inverness, Aberdeen or Glasgow. Salary: £60,000 - £77,400 + car/cash allowance + performance related bonus + a range of other benefits to support your family, finances and wellbeing. Working Pattern: Permanent Full Time Flexible First options available The role Join SSEN Transmission in a pivotal role supporting the delivery of critical energy infrastructure across Scotland. As a Senior Land Manager, you will play a key part in securing the rights needed to enable major capital projects, balancing strategic land assembly with effective stakeholder engagement. Working across a complex and high profile portfolio, you will help drive project delivery through both negotiated agreements and statutory processes, ensuring the long term resilience and development of the network. You will Provide senior support across a given region of SSEN Transmission's network area, securing, maintaining, and managing robust land and property rights over a challenging portfolio of projects, with a key focus on implementing strategy to underpin land agreements using statutory powers in the form of necessary wayleaves and compulsory purchase orders. Successfully apply and implement land assembly strategy to deliver project programmes for large capital projects across base capex, customer connections and strategic wider works portfolios, while managing risk to future network security. Lead and coordinate landowner liaison in relation to negotiating voluntary land rights, alongside coordinating the preparation of necessary wayleaves and compulsory purchase orders, with a focus on land referencing, data management, and the coordination of multiple disciplines to produce supporting statements for statutory applications. Develop and maintain positive working relationships with a wide range of internal and external stakeholders regarding policy over land and property rights, access and management of land, and the approach to securing and maintaining rights in land, including matters of valuation and compensation. Engage with key stakeholder groups including landowners, tenants, their agents, developers and relevant bodies such as local authorities, the Scottish Government Energy Consents Unit, Forestry and Land Scotland and local planning authorities. You have Strong understanding of landownership systems in Scotland and practical knowledge of relevant land management matters. Excellent knowledge of land and property rights, including good knowledge of wayleaves, servitudes and land acquisition. Excellent understanding of the relevant sections of the Electricity Act 1989, the Land Compensation Act 1973 and the Compulsory Purchase Act 1965. Demonstrable understanding of energy networks and their structure and governance. Membership of Rural Professional Group of the Royal Institution of Chartered Surveyors or the Central Association of Agricultural Valuers, or alternatively aspirations to work towards these. About SSE SSE's purpose is to provide energy needed today while building a better world of energy for tomorrow. We do this by developing, building, operating and investing in electricity infrastructure and businesses needed in the energy transition. Our Transforming for Growth investment plan sees us investing £33bn in critical electricity infrastructure across the five years to 2030. SSEN Transmission own and operate the electricity transmission network across the north of Scotland. We transport energy from where it is generated to where it is needed, ensuring a safe and reliable electricity supply for the communities we serve. But that's not all - we're upgrading the grid to deliver cleaner, homegrown energy for the future and building a network for net zero to create secure power for generations to come. Flexible benefits to fit your life Enjoy discounts on private healthcare and gym memberships. Wellbeing benefits like a free online GP and 24/7 counselling service. Interest-free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme. As well as generous family entitlements such as maternity and adoption pay, and paternity leave. Work with an equal opportunity employer SSE will make any reasonable adjustments you need to ensure that your application and experience with us is positive. Please contact Stephanie at / to discuss how we can support you. We're dedicated to fostering an open and inclusive workplace where people from all backgrounds can thrive. We create equal opportunities for everyone to succeed and especially welcome applications from those who may not be well represented in our workforce or industry. Ready to apply? Start your online application using the Apply Now box on this page. We only accept applications made online. We'll be in touch after the closing date to let you know if we'll be taking your application further. If you're offered a role with SSE, you'll need to complete a criminality check and a credit check before you start work. You can also apply for this role by clicking the Apply Button. Read Less
  • This job is with Santander UK, an inclusive employer and a member of m... Read More
    This job is with Santander UK, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. TSB | Customer Service Consultant | Grade B | Branch Banking | Glasgow | 12 month FTC Country: United Kingdom IT STARTS HERE Santander (www.santander.com) is evolving from a global, high-impact brand into a technology-driven organisation, and our people are at the heart of this journey. Together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference. Our mission is to contribute to help more people and businesses prosper. We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management. TSB is a key part of the Santander organisation. At TSB, we exist to help our customers make the most of their money, so that they can feel money confident every day. When they feel more confident with their money, they can get more out of life. And put simply, that is what it's all about. THE DIFFERENCE YOU MAKE TSB Branch Banking are looking for a Money Confidence Expert (Digital) based in our Glasgow, Shettleston branch. In this role, you'll play a key part in helping customers feel confident, capable and in control of their finances. You'll support personal banking customers to make the most of digital banking, while delivering a personalised, human experience that builds long-term trust and loyalty. We're shaping the way we work through innovation, collaboration and the use of digital tools to make banking simpler for our customers. To succeed in this role, you will be responsible for: • Supporting customers across face-to-face, telephone and video channels to meet their banking needs • Helping customers build confidence in using digital banking services, including mobile and online platforms • Understanding customer needs and proactively identifying the most suitable products and services • Resolving customer queries efficiently and providing clear, practical solutions • Building strong, lasting relationships through personalised service and regular engagement • Encouraging digital self-service adoption using customer devices and in-branch technology • Collaborating with colleagues to deliver a consistent and high-quality customer experience • Identifying opportunities to improve how we support customers and enhance service delivery WHAT YOU'LL BRING Our people are our greatest strength. Every individual contributes unique perspectives that make us stronger as a team and as an organisation. We're enabling teams to go beyond by valuing who they are and empowering what they bring. The following requirements represent the knowledge, skills, and abilities essential for success in this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Experience delivering excellent customer service across multiple channels • Experience supporting customers with financial products or services • Experience working in a collaborative team environment WE VALUE YOUR IMPACT At Santander, your contribution matters. We recognise the difference you make every day, and we make sure you feel valued, supported and rewarded in return. We'll pay you a base salary of £24,700 from day one, and an excellent benefits package which includes: Extra 9% of your salary (£2,223) to either take as cash in your pay or to spend on flexible benefits (dental plan, cycle2work, buying extra holidays, etc.) Variable Pay Award (5%/£1,235 on target) based on company performance. Fantastic company pension - TSB contributing up to 13% 25 days holidays (plus bank holidays) Private Healthcare Opportunities to grow your career within a global organisation Ready to be recognised? It starts with you. LOCAL COMPLIANCE Inclusion matters at TSB . We want everyone to feel at home-whatever their background. Diverse teams help us deliver Money Confidence, for everyone, every day. Not sure you meet every requirement? If you tick some boxes and bring curiosity and openness, we'd love to hear from you. TSB is a Disability Confident Leader, if you meet the minimum criteria, we'll ensure you're considered. We're committed to creating a recruitment experience that's accessible, fair and welcoming for all candidates. When applying, please consider the travel distance, time and cost to your chosen office location. WHAT TO DO NEXT If this sounds like a role you are interested in, then please apply. If there's anything we can do in the recruitment process to help you achieve your best, get in touch. Whether it's a copy of our application form in another format or additional assistance, we're available through email. You can contact us at careers@tsb.co.uk Read Less
  • This job is with Santander UK, an inclusive employer and a member of m... Read More
    This job is with Santander UK, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Customer Insurance Specialist | S1 | Retail Read Less
  • We are currently looking for interpreters in Glasgow. We are extremely... Read More
    We are currently looking for interpreters in Glasgow. We are extremely in-demand right now; this is an excellent opportunity to receive multiple interpreting assignments from Premium Linguistic Services every day! . Skills and experience required: Fluent in English and all languages. Qualification and/or Experience in Interpreting and/or Languages - if you are not sure about your qualification or experience please send us CV our friendly recruitment team will evaluate it for you. Main duties: Face to face interpreting Dealing with confidential information Time keeping Liaising between service user and service provider Benefits of working as an interpreter: Flexibility of hours Autonomy New skills No office politics Income control Benefits of being self-employed During application, Interpreters will be required to: o prove interpreting experience or qualification o be eligible for self-employment in the UK o provide a current valid DBS / PVG check If you are keen to work in a fast growing interpreting agency which cooperates with a number of organisations in the UK public sector and which can offer you a high number of bookings, then please apply. Due to the nature of this position, the recruiter has requested to restrict applications by location. Only candidates in the United Kingdom may apply TPBN1_UKTJ Read Less
  • Cyber Security Starter Course (Glasgow)  

    - Glasgow City
    Trainee Cyber Security Course Programme – Job Guarantee Included Comp... Read More
    Trainee Cyber Security Course Programme – Job Guarantee Included Complete online training designed to take you from zero experience to your first Cyber Security role. Study part-time, build fundamental skills, and get dedicated job placement support until you're hired. Flexible financing options available, with payment plans starting from as low as £142 per month. The Programme Complete this 8-10 week online training with just 2 hours per day of study time. You will learn industry-recognised methodologies, network security, threat detection, vulnerability management, and incident response, while building practical experience with Live Labs. The programme includes earning CompTIA certifications (A+, Network+, Security+) recognised by UK employers, expert tutor support throughout your studies, dedicated job placement support with CV rewrite, interview preparation, and access to exclusive job opportunities. The Outcome 93% of graduates secure cyber security roles within 3 months. Starting salaries: £28,000 – £38,000+ Who This Is For The programme is completely beginner-friendly, so no experience is needed. Career changers are welcome, and you can study at your own pace. *This programme is available to UK-based learners only. Ready to start earning in Cyber Security? Limited spaces available. Apply now for the next available cohort. Read Less
  • HR Administrator Starter Course (Glasgow)  

    - Glasgow City
    HR Course Programme – Job Guarantee Included Complete online training... Read More
    HR Course Programme – Job Guarantee Included Complete online training designed to take you from zero experience to your first HR administration role. Study part-time, build fundamental skills, and get dedicated job placement support until you're hired. Flexible financing options available, with payment plans starting from as low as £142 per month. The Programme Complete this 10-14 week online training with just 2 hours per day of study time. You'll earn the industry-recognised CIPD Level 3 Certificate in People Practice, covering essential HR functions including recruitment, employee relations, and compliance. The programme includes earning CIPD certification recognised by UK employers, expert tutor support throughout your studies, assignment pre-marking from qualified HR mentors, dedicated job placement support with CV rewrite, interview preparation, and access to exclusive job opportunities. The Outcome 93% of graduates secure HR roles within 3 months. Starting salaries: £28,000 – £35,000+ Who This Is For The programme is completely beginner-friendly, so no experience is needed. Career changers are welcome, and you can study at your own pace. *This programme is available to UK-based learners only. Ready to start earning in HR? Limited spaces available. Apply now for the next available cohort. Read Less
  • Business Analyst Starter Course (Glasgow)  

    - Glasgow City
    Trainee Business Analyst Programme – Job Guarantee Included Complete... Read More
    Trainee Business Analyst Programme – Job Guarantee Included Complete online training designed to take you from zero experience to your first Business Analyst role. Study part-time, build fundamental skills, and get dedicated job placement support until you're hired. Flexible financing options available, with payment plans starting from as low as £142 per month. The Programme Complete this 8-10 week online training with just 2 hours per day of study time. You will learn industry-recognised methodologies, including business process modelling, stakeholder analysis, and requirements engineering, while building practical experience with real-world case studies. The programme includes earning BCS certification recognised by UK employers, expert tutor support throughout your studies, dedicated recruitment support with CV rewrite, interview preparation, and access to exclusive job opportunities. The Outcome 93% of graduates secure business analyst roles within 3 months. Starting salaries: £30,000 – £40,000+ Who This Is For The programme is completely beginner-friendly, so no experience is needed. Career changers are welcome, and you can study at your own pace. *This programme is available to UK-based learners only. Ready to start earning in Business Analysis? Limited spaces available. Apply now for the next available cohort. Read Less
  • Data Analysis Starter Course (Glasgow)  

    - Glasgow City
    Job Title: Trainee Data Analyst – £30,000–£65,000 – Job Programme Th... Read More
    Job Title: Trainee Data Analyst – £30,000–£65,000 – Job Programme This is a self-funded programme that leads to employment, fees apply. Job Guarantee Complete the programme and get a job, or get your course fees back. Looking to start a career in Data Analysis? We are offering a structured pathway into Data Analysis, designed to help you enter the industry with no prior experience. This opportunity includes training, support, and access to our specialised recruitment support for job roles across the UK. No prior experience required. Train online at your own pace and become job-ready in as little as a few weeks. Our programme includes: • Official CompTIA Data+ Certification • Official BCS accredited Business Analysis Foundation Certification • Training in Excel, SQL, Python, Power BI, and Tableau • Professional CV and LinkedIn support • Interview preparation • Dedicated recruitment support until placed • Personalised 1-1 tutor support Flexible, affordable, achievable To make things easier, we offer flexible payment options, allowing you to spread the cost of your training over 12 months so you can get qualified without financial pressure. Salary expectations: • Data Analyst: £30,000 – £65,000 • Business Intelligence Analyst: £45,000 – £80,000 • Progression into senior data roles with higher earning potential We support you into employment We focus on outcomes, not just training. ITOL Recruit has over 15 years of experience supporting candidates into roles across data analysis, business intelligence, and data-driven roles. From the beginning of your journey to the end, you are supported by qualified tutors, and at the end, our specialised recruitment team helps you secure your first job role. Apply now to get started. Read Less
  • Minibus Driver (Cat D1) – Part Time – Glasgow | Temp to Perm  

    - Glasgow
    -
    Minibus Driver (Cat D1) – Part Time – Glasgow | Temp to Perm 📍 Glasgow... Read More
    Minibus Driver (Cat D1) – Part Time – Glasgow | Temp to Perm 📍 Glasgow 🕒 Monday to Wednesday (Day Shift) 💷 £13.00 per hour (PAYE) 📅 Immediate start available Recruitment Solutions Alba are currently recruiting for a Minibus Driver (Cat D1) on behalf of our client based in Glasgow. This is a part-time driving job offering ongoing work, with the opportunity to move into a temp to permanent role. The Role: * Transporting staff between warehouse and site locations across Glasgow * Working as a shuttle driver / minibus driver * Completing daily vehicle checks and ensuring safety standards * Providing a reliable and professional transport service Requirements: * Valid Cat D1 licence (essential) * Experience in minibus driving / passenger transport / shuttle driving preferred * Reliable, punctual and safety-focused * Good knowledge of Glasgow and surrounding areas What’s on Offer: * £13.00 per hour (PAYE) * Holiday pay accrued * Part-time hours (3 days per week) * Ongoing driving work * Opportunity for permanent employment Minibus Driver, D1 Driver, Cat D1, Driver Jobs Glasgow, Part Time Driving Jobs, Shuttle Driver, Transport Driver, Passenger Transport, Van Driver, Delivery Driver Glasgow, Driving Jobs Scotland, Temporary Driving Jobs, Temp to Perm Jobs, Immediate Start Jobs, Logistics Driver Read Less
  • HR Team Lead - Glasgow - 6 Month Contract  

    - Glasgow
    HR Team Leader | 6-Month Contract | Glasgow (Hybrid - 2 days/week in t... Read More
    HR Team Leader | 6-Month Contract | Glasgow (Hybrid - 2 days/week in the office in Central Glasgow) We're looking for an HR Services Team Leader to lead a high-performing People Services team (circa 6 Direct Reports) This is a fantastic opportunity for someone with HR Services experience who can balance exceptional service delivery with strong people leadership in a fast-paced environment. The role: Lead, coach and develop a team of around 6 HR Advisors and Administrators. Oversee the delivery of end-to-end HR services across the employee lifecycle, including payroll support, employee relations guidance and HR administration. Ensure service levels, SLAs and customer experience standards are consistently achieved. Manage escalations, monitor team workloads, identify service risks and drive continuous process improvements. Produce reporting and MI, working closely with stakeholders to support key HR initiatives and organisational change.We're looking for someone with: Previous experience leading teams within an HR Services or People Services environment. Strong knowledge of HR policies, employment legislation and employee lifecycle processes. Experience managing service delivery against KPIs and SLAs. Confidence handling complex HR queries and stakeholder escalations. Strong HR systems, reporting and data analysis skills. CIPD qualification (or equivalent). Project People is acting as an Employment Business in relation to this vacancy Read Less
  • SQL Developer (Graduate / Junior) - Glasgow (Hybrid) - 37K  

    - Glasgow
    -
    SQL Developer (Graduate / Junior) - Glasgow (Hybrid) - 37K plus Bonus... Read More
    SQL Developer (Graduate / Junior) - Glasgow (Hybrid) - 37K plus Bonus * 2/3 days in their Central Glasgow office, rest of the week working from home Lorien's client, a fast-growing, global-reaching SAAS company with a great reputation in their domain, are currently looking to hire a couple of Graduate or Junior level Software Developers / Software Engineers with SQL skills to join their tech function team delivering data-driven solutions within a fast-paced, client-focused environment. This role is ideal for someone starting out in their software engineering career or who has kicked it off already but wants to join somewhere they know they'll be able to progress further, who enjoys working with complex data, solving technical problems, and seeing their work move through build, test and deployment. It offers a great blend of hands-on technical work, structured delivery, and real impact. You'll be part of a collaborative team, helping to configure and deliver solutions aligned to business requirements, while maintaining a strong focus on quality, accuracy and performance. What you'll be doing You'll play a key role across the delivery lifecycle, including: Configuring and developing solutions based on agreed designs and requirements Working with data to query, manipulate and optimise performance Supporting build activities alongside more senior developers or build leads Carrying out unit testing and end-to-end testing Investigating and resolving defects identified during testing phases Supporting release preparation and deployment activities Contributing to peer reviews and maintaining high delivery standards Being exposed to the full lifecycle, not just isolated development tasksWhat they're looking for Good hands-on understanding of SQL (data querying, manipulation, and ideally performance tuning) Ability to deliver code and configurations in line with requirements, standards and deadlines Ideally some skills across reporting tools such as Power BI or SSRS Exposure to Unit/End-to-End Testing, defect management, and release processes Preferably any previous record of working with configurable or low-code platforms Understanding of the software development lifecycle Ability to work from requirements and translate them into working solutions Eagerness to learn, strong analytical skills and problem-solving mindsetWhat's on offer Salary up to £37,000 depending on what you bring to the table Annual bonus, additional financial incentives and comprehensive benefits package Hybrid working model (2/3 days in office, rest of the week from home) Structured development environment with clear progression opportunities Exposure to complex, real-world data challenges Collaborative team culture with strong technical supportIf you're looking to join a great team with major expansion and evolution on the horizon, offering a host of benefits with staff at the centre such as flexible working, bonuses and recognition rewards, private healthcare, progression and much more, apply now with your latest CV and let's have a chat. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy Read Less
  • Senior SQL Developer - Glasgow/Edinburgh (Hybrid) - 56K, Bonus  

    - Glasgow
    -
    Senior SQL Developer - Glasgow/Edinburgh (Hybrid) - 56K plus Bonus Hyb... Read More
    Senior SQL Developer - Glasgow/Edinburgh (Hybrid) - 56K plus Bonus Hybrid - 2 days onsite, rest of the week working from home Lorien's client, a fast-growing, global-reaching SAAS company with a great reputation in their domain, are currently looking to hire a Senior Developer / Senior Software Engineer with strong SQL skills to join their team, help lead from the front, and play a key role in the next stages of the company's evolution a new version of their core platform and offerings. This would be a nice fit for someone with proven hands-on SQL and SSRS expertise, a strong grasp of solution configuration, and a previous record of leading technical projects as a key part of a multidisciplinary function. They're a growing firm with great projects in the pipeline, happy to offer a range of incentives including bonuses, hybrid working, private healthcare, recognition rewards, professional development and ongoing upskilling avenues, and friendly people to work with (ask us, we've placed a many of them ourselves!) Key Responsibilities: Take the reins as an SME for solution configurations, taking a leading role in the implementation and testing of low-code solutions, and scoping development/testing projects and timelines Deliver against overarching business objectives, from translating requirements into designs and solutions, and improving as you and the wider development team work Ensuring effective output from the team via mentoring/reviews and signoffs, as well as release validation, and liaising with the rest of the technical function and other teams to keep everyone up to date and align with business goals Ensuring Agile working and best practice is woven into the team, keeping aware of new trends and tech to improve as you go, contributing to standups and so onWhat they're looking for: Proven track record in Software Development in a similar role Demonstrable strong skills across SQL including areas such as data querying, manipulation and performance tuning Hands-on SSRS skills Strong skills across unit, end-to-end, and acceptance testing Ability to lead on technical projects and liaise with staff of varying disciplines Ability to mentor internal staff as well as liaise with external representativesIf you're looking to join a great firm with major projects, expansion, and evolution on the horizon, offering a host of benefits with staff at the centre such as hybrid working, bonuses, private healthcare, progression avenues, recognition rewards, and more, apply now with your latest CV and let's have a chat. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy Read Less
  • Cleaner - Glasgow  

    - Glasgow
    -
    Job Title: Cleaner Location: Glasgow Hourly rate: £12.71 per hour Hou... Read More
    Job Title: Cleaner Location: Glasgow Hourly rate: £12.71 per hour Hours: Variable Hours Job type: Temporary We are seeking to recruit experienced Cleaner based in the Glasgow area. The Company: - Our client is a leading Facility Management and property maintenance company delivering integrated Building and Facilities Management Services, to a number of prestigious clients across the UK. The Person req:-  All applicants must have experience of cleaning and be smart and well-presented and capable of communicating at all levels. If you want to be kept busy and have the right can do attitude and prove yourself to be reliable and hardworking then we can help you.  What to Do:- If you are interested, then please submit your details now.  Please note if you have not heard from us within 5 days, then your application has not been successful.  PRS is an equal opportunities employer Read Less
  • HR Team Lead - Glasgow - 6 Month Contract  

    - Glasgow
    HR Team Leader | 6-Month Contract | Glasgow (Hybrid - 2 days/week in t... Read More
    HR Team Leader | 6-Month Contract | Glasgow (Hybrid - 2 days/week in the office in Central Glasgow) We're looking for an HR Services Team Leader to lead a high-performing People Services team (circa 6 Direct Reports) This is a fantastic opportunity for someone with HR Services experience who can balance exceptional service delivery with strong people leadership in a fast-paced environment. The role: Lead, coach and develop a team of around 6 HR Advisors and Administrators. Oversee the delivery of end-to-end HR services across the employee lifecycle, including payroll support, employee relations guidance and HR administration. Ensure service levels, SLAs and customer experience standards are consistently achieved. Manage escalations, monitor team workloads, identify service risks and drive continuous process improvements. Produce reporting and MI, working closely with stakeholders to support key HR initiatives and organisational change.We're looking for someone with: Previous experience leading teams within an HR Services or People Services environment. Strong knowledge of HR policies, employment legislation and employee lifecycle processes. Experience managing service delivery against KPIs and SLAs. Confidence handling complex HR queries and stakeholder escalations. Strong HR systems, reporting and data analysis skills. CIPD qualification (or equivalent). Project People is acting as an Employment Business in relation to this vacancy Read Less
  • A highly regarded Glasgow Law Firm has partnered with Dawn Ellmore Emp... Read More
    A highly regarded Glasgow Law Firm has partnered with Dawn Ellmore Employment to recruit a skilled Patent Paralegal for a 12-month fixed-term contract. This is an excellent opportunity to join a well-established Intellectual Property team, where you'll play a key role in supporting a varied patent portfolio while benefiting from a welcoming culture and competitive package. We're keen to hear from candidates with a minimum of 2 years' experience in a Patent Paralegal or Patent Administration role, together with a CIPA qualification. The ideal applicant will be proactive, highly organised, and confident managing multiple deadlines in a busy environment. The role will involve: * Preparing, filing, and monitoring UK, European and international patent applications. * Maintaining regular communication with clients. * Handling foreign filing matters, assignments, and a range of patent formalities. * Assisting with the day-to-day management of patent portfolios and ensuring records are kept up to date. Get in touch now to find out more! Dawn Ellmore Employment aims to respond to all applicants, however due to the number of applications received this is regrettably not always possible. If you have not received a response within three working days, you may assume that your application has been unsuccessful on this occasion Read Less
  • Field Interviewer - Glasgow  

    - Glasgow
    What you'll do You'll visit people in their homes to carry out... Read More
    What you'll do You'll visit people in their homes to carry out vital research interviews on important topics like health, housing and transport. Using a tablet or laptop, you'll guide conversations that capture real experiences of daily life in Britain. This is not a desk job. You'll be out in your community, knocking on doors. People receive a letter beforehand, but they're not always expecting you. Some won't answer. Others will say no. That's completely normal and part of the role. But when someone says yes and shares their story? You'll know you've helped create change that improves people's lives. What you'll earn £20-£30 per interview (typically), plus: • Admin fees and holiday pay (12.1%) • Travel time at £4.68/hour (most projects) for travel to the area you are working in • Mileage at 36p per mile (up to 10,000 miles) • £250 bonus after your launch, then £250 more at two months and four months Average hourly rate: £15.12 (including holiday pay), with experienced interviewers earning more. What you'll need Essential: • Valid UK driving licence and sole use of a car • Class 1 Business insurance • Right to work in the UK • Willingness to complete a DBS check • Reliable home broadband • Laptop or tablet with camera • Comfortable using basic technology • At least 18 hours available per week • Flexibility for weekdays, evenings and weekends • Strong verbal and written English Personal qualities: • Good at talking to people• Friendly and professional • Resilient and confident • Self-motivated and independent • Having good time management and prioritising skills Who this suits This role is ideal if you've worked in retail, hospitality, admin, driving, sales or any customer-facing role. You don't need research experience. We're looking for reliable people who enjoy helping others and want flexible, part-time hours that fit around other commitments. This role requires the use of a personal vehicle for work purposes. Candidates must hold a valid driving licence and have appropriate business use car insurance in place. It is the individual’s responsibility to ensure that this insurance is valid and active prior to commencing employment and maintained throughout their engagement with NatCen. Our process is quick and straightforward:·       Apply online·       One-way video interview (via Willo – do it anytime, anywhere)·       Final interview (includes a short role play)·       Offer·       Background checks (via Zinc)·       Start work Need adjustments during the process? Contact: About Us We’re NatCen, the UK’s largest independent social research organisation. Our work is trusted by government, universities, and charities, and helps improve lives across the country.  About Sandbox Read Less
  • 7.5t Driver Glasgow  

    - Glasgow
    -
    7.5t Driver – Royal Mail – GLASGOW Location: Sighthill Pay Rate: £17.0... Read More
    7.5t Driver – Royal Mail – GLASGOW Location: Sighthill Pay Rate: £17.02 – £26.99 per hour What’s on Offer: Pertemps are working in partnership with the Royal Mail, the UK’s designated Universal Postal Service Provider, to recruit 7.5t Drivers. If you are looking for work, then look no further, as our on-site team across Scotland are looking for Drivers to start work immediately.   To meet entry requirements, you will have: Held your licence for a minimum 2 years No more than 6 penalty points Must have at least 180 days on your card Must be able to complete a manual entry Unfortunately, we are unable to accept any DD, DR, IN or CD endorsements.   Due to the nature of our client’s business, you will be required to clear a DBS security check following the point of registration.   In return, 7.5t Drivers will receive: Accrued holiday pay Access to pension (PAYE) Weekly pay On-site canteen facility On-site car parkingApply Today! If you’re an experienced 7.5t Driver looking for flexible, well-paid agency work with Royal Mail, we want to hear from you. This is agency work, offering temporary ongoing assignments. While shifts are regular and available all year round, this role does not guarantee permanent employment—perfect if you value flexibility and strong hourly rates. Please apply using the link on this advertisement Read Less

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