CUSTOMER SERVICE SPECIALIST - OFFICE BASED IN GLASGOW

Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service.

We have a fantastic opportunity for inbound customer service specialist for our Personal Banking line of business Lloyds Banking Division campaign.

Here is all you need to know Start Date: February 2026 Salary: £25396.80 Job Type: Full Time - Permanent Working Hours: 40 hours per week (including training) Operational hours after training - We require full flexibility between 08.00 - 22.00 Monday - Sunday Training: 2 weeks based in Glasgow, City Park. Training hours 09:00am - 18:00pm Monday - Friday Joining the team: First 3-months working on-site in Glasgow then opportunity to choose on-site or at-home working whichever suits you best dependent on performance.
Who we are looking for A professional, polite and courteous telephone manner Ability to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essential A good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detail Confident in working independently Confident in making complex decisions Self-motivated and able to affectively problem solve Interpersonal skills Be driven to work towards achievable targets Excellent numeracy skills Previous banking/ financial experience is highly desired but not essential Previous call centre/ customer service experience is essential Values we look for you to have Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset.
What will my role involve ? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support Helping customers that may be going through financial difficulty and debit card support Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank's complete range of services Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer Ability to react fast when the day gets busy and handle a wide variety of different customers - excellent time management Confident in following banking processes and explaining this to customer
Here are our key benefits Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of service Discounted Bus Travel in Glasgow (First Bus) No peak rail fares - travel is more afforable, at all times Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.

Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

If you're interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner.

Read Less

CUSTOMER SERVICE SPECIALIST - OFFICE BASED IN GLASGOW

Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service.

We have a fantastic opportunity for inbound customer service specialist for our Personal Banking line of business Lloyds Banking Division campaign.

Here is all you need to know Start Date: February 2026 Salary: £25396.80 Job Type: Full Time - Permanent Working Hours: 40 hours per week (including training) Operational hours after training - We require full flexibility between 08.00 - 22.00 Monday - Sunday Training: 2 weeks based in Glasgow, City Park. Training hours 09:00am - 18:00pm Monday - Friday Joining the team: First 3-months working on-site in Glasgow then opportunity to choose on-site or at-home working whichever suits you best dependent on performance.
Who we are looking for A professional, polite and courteous telephone manner Ability to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essential A good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detail Confident in working independently Confident in making complex decisions Self-motivated and able to affectively problem solve Interpersonal skills Be driven to work towards achievable targets Excellent numeracy skills Previous banking/ financial experience is highly desired but not essential Previous call centre/ customer service experience is essential Values we look for you to have Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset.
What will my role involve ? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support Helping customers that may be going through financial difficulty and debit card support Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank's complete range of services Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer Ability to react fast when the day gets busy and handle a wide variety of different customers - excellent time management Confident in following banking processes and explaining this to customer
Here are our key benefits Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of service Discounted Bus Travel in Glasgow (First Bus) No peak rail fares - travel is more afforable, at all times Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.

Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

If you're interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner.

Read Less

CUSTOMER SERVICE SPECIALIST - OFFICE BASED IN GLASGOW

Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service.

We have a fantastic opportunity for inbound customer service specialist for our Personal Banking line of business Lloyds Banking Division campaign.

Here is all you need to know Start Date: February 2026 Salary: £25396.80 Job Type: Full Time - Permanent Working Hours: 40 hours per week (including training) Operational hours after training - We require full flexibility between 08.00 - 22.00 Monday - Sunday Training: 2 weeks based in Glasgow, City Park. Training hours 09:00am - 18:00pm Monday - Friday Joining the team: First 3-months working on-site in Glasgow then opportunity to choose on-site or at-home working whichever suits you best dependent on performance.
Who we are looking for A professional, polite and courteous telephone manner Ability to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essential A good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detail Confident in working independently Confident in making complex decisions Self-motivated and able to affectively problem solve Interpersonal skills Be driven to work towards achievable targets Excellent numeracy skills Previous banking/ financial experience is highly desired but not essential Previous call centre/ customer service experience is essential Values we look for you to have Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset.
What will my role involve ? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support Helping customers that may be going through financial difficulty and debit card support Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank's complete range of services Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer Ability to react fast when the day gets busy and handle a wide variety of different customers - excellent time management Confident in following banking processes and explaining this to customer
Here are our key benefits Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of service Discounted Bus Travel in Glasgow (First Bus) No peak rail fares - travel is more afforable, at all times Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.

Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

If you're interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner.

Read Less

CUSTOMER SERVICE SPECIALIST - OFFICE BASED IN GLASGOW

Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service.

We have a fantastic opportunity for inbound customer service specialist for our Personal Banking line of business Lloyds Banking Division campaign.

Here is all you need to know Start Date: February 2026 Salary: £25396.80 Job Type: Full Time - Permanent Working Hours: 40 hours per week (including training) Operational hours after training - We require full flexibility between 08.00 - 22.00 Monday - Sunday Training: 2 weeks based in Glasgow, City Park. Training hours 09:00am - 18:00pm Monday - Friday Joining the team: First 3-months working on-site in Glasgow then opportunity to choose on-site or at-home working whichever suits you best dependent on performance.
Who we are looking for A professional, polite and courteous telephone manner Ability to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essential A good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detail Confident in working independently Confident in making complex decisions Self-motivated and able to affectively problem solve Interpersonal skills Be driven to work towards achievable targets Excellent numeracy skills Previous banking/ financial experience is highly desired but not essential Previous call centre/ customer service experience is essential Values we look for you to have Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset.
What will my role involve ? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support Helping customers that may be going through financial difficulty and debit card support Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank's complete range of services Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer Ability to react fast when the day gets busy and handle a wide variety of different customers - excellent time management Confident in following banking processes and explaining this to customer
Here are our key benefits Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of service Discounted Bus Travel in Glasgow (First Bus) No peak rail fares - travel is more afforable, at all times Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.

Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

If you're interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner.

Read Less

CUSTOMER SERVICE SPECIALIST - OFFICE BASED IN GLASGOW

Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service.

We have a fantastic opportunity for inbound customer service specialist for our Personal Banking line of business Lloyds Banking Division campaign.

Here is all you need to know Start Date: February 2026 Salary: £25396.80 Job Type: Full Time - Permanent Working Hours: 40 hours per week (including training) Operational hours after training - We require full flexibility between 08.00 - 22.00 Monday - Sunday Training: 2 weeks based in Glasgow, City Park. Training hours 09:00am - 18:00pm Monday - Friday Joining the team: First 3-months working on-site in Glasgow then opportunity to choose on-site or at-home working whichever suits you best dependent on performance.
Who we are looking for A professional, polite and courteous telephone manner Ability to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essential A good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detail Confident in working independently Confident in making complex decisions Self-motivated and able to affectively problem solve Interpersonal skills Be driven to work towards achievable targets Excellent numeracy skills Previous banking/ financial experience is highly desired but not essential Previous call centre/ customer service experience is essential Values we look for you to have Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset.
What will my role involve ? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support Helping customers that may be going through financial difficulty and debit card support Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank's complete range of services Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer Ability to react fast when the day gets busy and handle a wide variety of different customers - excellent time management Confident in following banking processes and explaining this to customer
Here are our key benefits Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of service Discounted Bus Travel in Glasgow (First Bus) No peak rail fares - travel is more afforable, at all times Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.

Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

If you're interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner.

Read Less

CUSTOMER SERVICE SPECIALIST - OFFICE BASED IN GLASGOW

Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service.

We have a fantastic opportunity for inbound customer service specialist for our Personal Banking line of business Lloyds Banking Division campaign.

Here is all you need to know Start Date: February 2026 Salary: £25396.80 Job Type: Full Time - Permanent Working Hours: 40 hours per week (including training) Operational hours after training - We require full flexibility between 08.00 - 22.00 Monday - Sunday Training: 2 weeks based in Glasgow, City Park. Training hours 09:00am - 18:00pm Monday - Friday Joining the team: First 3-months working on-site in Glasgow then opportunity to choose on-site or at-home working whichever suits you best dependent on performance.
Who we are looking for A professional, polite and courteous telephone manner Ability to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essential A good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detail Confident in working independently Confident in making complex decisions Self-motivated and able to affectively problem solve Interpersonal skills Be driven to work towards achievable targets Excellent numeracy skills Previous banking/ financial experience is highly desired but not essential Previous call centre/ customer service experience is essential Values we look for you to have Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset.
What will my role involve ? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support Helping customers that may be going through financial difficulty and debit card support Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank's complete range of services Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer Ability to react fast when the day gets busy and handle a wide variety of different customers - excellent time management Confident in following banking processes and explaining this to customer
Here are our key benefits Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of service Discounted Bus Travel in Glasgow (First Bus) No peak rail fares - travel is more afforable, at all times Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.

Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

If you're interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner.

Read Less

CUSTOMER SERVICE SPECIALIST - OFFICE BASED IN GLASGOW

Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service.

We have a fantastic opportunity for inbound customer service specialist for our Personal Banking line of business Lloyds Banking Division campaign.

Here is all you need to know Start Date: February 2026 Salary: £25396.80 Job Type: Full Time - Permanent Working Hours: 40 hours per week (including training) Operational hours after training - We require full flexibility between 08.00 - 22.00 Monday - Sunday Training: 2 weeks based in Glasgow, City Park. Training hours 09:00am - 18:00pm Monday - Friday Joining the team: First 3-months working on-site in Glasgow then opportunity to choose on-site or at-home working whichever suits you best dependent on performance.
Who we are looking for A professional, polite and courteous telephone manner Ability to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essential A good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detail Confident in working independently Confident in making complex decisions Self-motivated and able to affectively problem solve Interpersonal skills Be driven to work towards achievable targets Excellent numeracy skills Previous banking/ financial experience is highly desired but not essential Previous call centre/ customer service experience is essential Values we look for you to have Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset.
What will my role involve ? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support Helping customers that may be going through financial difficulty and debit card support Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank's complete range of services Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer Ability to react fast when the day gets busy and handle a wide variety of different customers - excellent time management Confident in following banking processes and explaining this to customer
Here are our key benefits Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of service Discounted Bus Travel in Glasgow (First Bus) No peak rail fares - travel is more afforable, at all times Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.

Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

If you're interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner.

Read Less

CUSTOMER SERVICE SPECIALIST - OFFICE BASED IN GLASGOW

Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service.

We have a fantastic opportunity for inbound customer service specialist for our Personal Banking line of business Lloyds Banking Division campaign.

Here is all you need to know Start Date: February 2026 Salary: £25396.80 Job Type: Full Time - Permanent Working Hours: 40 hours per week (including training) Operational hours after training - We require full flexibility between 08.00 - 22.00 Monday - Sunday Training: 2 weeks based in Glasgow, City Park. Training hours 09:00am - 18:00pm Monday - Friday Joining the team: First 3-months working on-site in Glasgow then opportunity to choose on-site or at-home working whichever suits you best dependent on performance.
Who we are looking for A professional, polite and courteous telephone manner Ability to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essential A good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detail Confident in working independently Confident in making complex decisions Self-motivated and able to affectively problem solve Interpersonal skills Be driven to work towards achievable targets Excellent numeracy skills Previous banking/ financial experience is highly desired but not essential Previous call centre/ customer service experience is essential Values we look for you to have Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset.
What will my role involve ? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support Helping customers that may be going through financial difficulty and debit card support Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank's complete range of services Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer Ability to react fast when the day gets busy and handle a wide variety of different customers - excellent time management Confident in following banking processes and explaining this to customer
Here are our key benefits Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of service Discounted Bus Travel in Glasgow (First Bus) No peak rail fares - travel is more afforable, at all times Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.

Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

If you're interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner.

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CUSTOMER SERVICE SPECIALIST - OFFICE BASED IN GLASGOW

Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service.

We have a fantastic opportunity for inbound customer service specialist for our Personal Banking line of business Lloyds Banking Division campaign.

Here is all you need to know Start Date: February 2026 Salary: £25396.80 Job Type: Full Time - Permanent Working Hours: 40 hours per week (including training) Operational hours after training - We require full flexibility between 08.00 - 22.00 Monday - Sunday Training: 2 weeks based in Glasgow, City Park. Training hours 09:00am - 18:00pm Monday - Friday Joining the team: First 3-months working on-site in Glasgow then opportunity to choose on-site or at-home working whichever suits you best dependent on performance.
Who we are looking for A professional, polite and courteous telephone manner Ability to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essential A good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detail Confident in working independently Confident in making complex decisions Self-motivated and able to affectively problem solve Interpersonal skills Be driven to work towards achievable targets Excellent numeracy skills Previous banking/ financial experience is highly desired but not essential Previous call centre/ customer service experience is essential Values we look for you to have Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset.
What will my role involve ? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support Helping customers that may be going through financial difficulty and debit card support Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank's complete range of services Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer Ability to react fast when the day gets busy and handle a wide variety of different customers - excellent time management Confident in following banking processes and explaining this to customer
Here are our key benefits Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of service Discounted Bus Travel in Glasgow (First Bus) No peak rail fares - travel is more afforable, at all times Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.

Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

If you're interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner.

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CUSTOMER SERVICE SPECIALIST - OFFICE BASED IN GLASGOW

Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service.

We have a fantastic opportunity for inbound customer service specialist for our Personal Banking line of business Lloyds Banking Division campaign.

Here is all you need to know Start Date: February 2026 Salary: £25396.80 Job Type: Full Time - Permanent Working Hours: 40 hours per week (including training) Operational hours after training - We require full flexibility between 08.00 - 22.00 Monday - Sunday Training: 2 weeks based in Glasgow, City Park. Training hours 09:00am - 18:00pm Monday - Friday Joining the team: First 3-months working on-site in Glasgow then opportunity to choose on-site or at-home working whichever suits you best dependent on performance.
Who we are looking for A professional, polite and courteous telephone manner Ability to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essential A good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detail Confident in working independently Confident in making complex decisions Self-motivated and able to affectively problem solve Interpersonal skills Be driven to work towards achievable targets Excellent numeracy skills Previous banking/ financial experience is highly desired but not essential Previous call centre/ customer service experience is essential Values we look for you to have Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset.
What will my role involve ? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support Helping customers that may be going through financial difficulty and debit card support Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank's complete range of services Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer Ability to react fast when the day gets busy and handle a wide variety of different customers - excellent time management Confident in following banking processes and explaining this to customer
Here are our key benefits Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of service Discounted Bus Travel in Glasgow (First Bus) No peak rail fares - travel is more afforable, at all times Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.

Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

If you're interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner.

Read Less

CUSTOMER SERVICE SPECIALIST - OFFICE BASED IN GLASGOW

Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service.

We have a fantastic opportunity for inbound customer service specialist for our Personal Banking line of business Lloyds Banking Division campaign.

Here is all you need to know Start Date: February 2026 Salary: £25396.80 Job Type: Full Time - Permanent Working Hours: 40 hours per week (including training) Operational hours after training - We require full flexibility between 08.00 - 22.00 Monday - Sunday Training: 2 weeks based in Glasgow, City Park. Training hours 09:00am - 18:00pm Monday - Friday Joining the team: First 3-months working on-site in Glasgow then opportunity to choose on-site or at-home working whichever suits you best dependent on performance.
Who we are looking for A professional, polite and courteous telephone manner Ability to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essential A good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detail Confident in working independently Confident in making complex decisions Self-motivated and able to affectively problem solve Interpersonal skills Be driven to work towards achievable targets Excellent numeracy skills Previous banking/ financial experience is highly desired but not essential Previous call centre/ customer service experience is essential Values we look for you to have Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset.
What will my role involve ? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support Helping customers that may be going through financial difficulty and debit card support Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank's complete range of services Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer Ability to react fast when the day gets busy and handle a wide variety of different customers - excellent time management Confident in following banking processes and explaining this to customer
Here are our key benefits Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of service Discounted Bus Travel in Glasgow (First Bus) No peak rail fares - travel is more afforable, at all times Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.

Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

If you're interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner.

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Mfp printer /hardware/computer field engineer - Glasgow Pay Rate: £16.09 per hour for the first 3 months £16.41 per hour thereafter Location : Field-based, Glasgow
Employment Type: 6 month contract (inside IR35 Umbrella only)
Clearance: Must be eligible for UK Security Clearance (SC) Key Responsibilities Provide break/fix support for printers, MFPs, laptops, desktops, and associ click apply for full job details Read Less

RELIEF COACH DRIVERS-GLASGOW-
Day or days Driver Relief Days in GLASGOW Must be Smart & Presentable with a Professional Attitude, 
Must Be Approachable & Assist Passengers Within the Tour Group 
Have Excellent Driving Skills
Working with Tour Director
Liaise with Coach Operator When Necessary
Opportunities For Gratuities,
 This job is a fully Employed PAYE Position only
 salary Pay 28th Of Each Month Read Less

Founded in 2018, this business is looking to hire to align with their ambitious growth plans for the coming 12 months. With offices in Manchester, London and a brand-new office in Glasgow, the demand in the market is not looking to slow down anytime soon.They're a consultancy firm that specialise in supporting businesses that are at the forefront of innovation in the UK; whether that be software c... Read Less

CUSTOMER SERVICE SPECIALIST OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service.We have a fantastic opportunity for inbound customer service specialist for our Personal Banking line of business Lloyds Banking Division campaign.Here is all you need to knowStart Date: Februar...

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PURPOSE OF THE ROLE• Due to the growth of the firm and an everchanging regulatory environment, we are looking for a pro-active, customer service focussed individual, with a keen eye for detail, to join our Financial Crime & Sanctions team. 
• As an Analyst in the Financial Crime & Sanctions team, you will ensure that the Firm complies with its regulatory obligations by managing and mitigating risk. You will play an important role in implementing, embedding and monitoring compliance, including but not limited to, creating and maintaining all client due diligence (CDD)/anti-money laundering (AML) records, in accordance with relevant global laws and regulations. THE TEAM • The Onboarding team forms part of the Office of the General Counsel (OGC) Directorate and is based across the Firm's Leeds, Manchester, Edinburgh, Glasgow and Dubai offices. 
• The team delivers high quality advice/guidance to the Firm across all aspects of client file opening, anti-money laundering CDD checks, risk assessments and associated risk relevant work, providing support to the Firm's Money Laundering Reporting Officers (MLROs), Deputies and OGC team with high risk / reputational issues.
• With a track record of success for providing internal progression, this role offers the opportunity to continuously learn, adapt, and explore various areas of Risk and Compliance, in a stimulating environment fostering individual growth and development.  WHAT TO EXPECT IN THIS ROLE  Responsibilities include: 
• Conducting AML/CDD of varying levels of complexity across a range of sectors, practices and jurisdictions on all new and appropriate existing client instructions in a timely and efficient manner.
• Investigative research using internal databases, third party information providers and publicly available information to gather AML/CDD information and documentation.
• Identifying and analysing a broad range of high-risk factors including Politically Exposed Persons (PEP) involvement, state ownership, complex structures, high risk jurisdictions (including EU high-risk third countries), sanctions information, intelligence and other reporting systems. 
• Escalating high-risk factors, drafting referrals and obtaining senior management approval in line with the firm's escalation process. 
• Undertaking Matter risk assessments, evaluating all mitigating and high-risk factors.
• Maintenance of internal databases including client due diligence and sanctions. 
• Supporting task/project-based work in relation to risk monitoring systems and controls, as directed by management.
• Advising on day-to-day queries regarding the firms AML policies and their implementation. YOUR AREAS OF KNOWLEDGE AND EXPERTISE  • Experience of working in risk and compliance within a law firm, accountancy or financial services environment, is preferred but not essential.
• The ability to conduct extensive research, diligently reviewing AML/supporting documentation and critically analyse complex information, identifying key issues, and making informed decisions based on sound judgment. 
• The ability to work at pace, managing and prioritising conflicting deadlines. Promptly responding to queries, addressing concerns, and taking the initiative to anticipate additional needs.
• Experience building rapport and trust with stakeholders of all levels to enhance communication with the wider firm and create a supportive and productive work environment.
• A basic Knowledge of the relevant areas of Law and Regulations such as The Money Laundering and Terrorist financing regulations 2019 or Equivalent, POCA, UN, UK and US Sanction regimes, as well as the SRA code of conduct 2019.
• Proficient use of Microsoft Office software, i.e. Outlook, Word, Excel and Intapp (desirable)  OUR FIRM Addleshaw Goddard is a place where you are valued, encouraged, and challenged to fulfil your potential in a supportive and collegiate environment. Our culture of improvement, growth and collaboration delivers results, drives innovation, and rewards ambition. 
We not only provide technical excellence and experience but, crucially, demonstrate real insight into our clients and what really matters to them and as such we are natural choice for FTSE100 clients and their equivalents in other markets.
Our success has been built by people from the widest range of backgrounds, locations, and perspectives. We have a number of employee networks that provide space to discuss the differences that make us who we are and celebrate this at AG. OUR APPROACH: IMAGINE THE BEST YOU CAN BE Everything we've accomplished can be traced back to our people and the way we work. Our reputation is something we are proud of, and constantly invest in.  Here, you'll do high calibre work, with high-character colleagues who care for one another and our clients. 
Are you up for the challenge? Read Less

PURPOSE OF THE ROLE • Due to the growth of the firm and an everchanging regulatory environment, we are looking for a pro-active, customer service focussed individual, with a keen eye for detail, to join our Financial Crime & Sanctions team. • As an Analyst in the Financial Crime & Sanctions team, you will ensure that the Firm complies with its regulatory obligations by managing and mitigating risk. You will play an important role in implementing, embedding and monitoring compliance, including but not limited to, creating and maintaining all client due diligence (CDD)/anti-money laundering (AML) records, in accordance with relevant global laws and regulations. THE TEAM • The Onboarding team forms part of the Office of the General Counsel (OGC) Directorate and is based across the Firm's Leeds, Manchester, Edinburgh, Glasgow and Dubai offices. • The team delivers high quality advice/guidance to the Firm across all aspects of client file opening, anti-money laundering CDD checks, risk assessments and associated risk relevant work, providing support to the Firm's Money Laundering Reporting Officers (MLROs), Deputies and OGC team with high risk / reputational issues. • With a track record of success for providing internal progression, this role offers the opportunity to continuously learn, adapt, and explore various areas of Risk and Compliance, in a stimulating environment fostering individual growth and development. WHAT TO EXPECT IN THIS ROLE Responsibilities include: • Conducting AML/CDD of varying levels of complexity across a range of sectors, practices and jurisdictions on all new and appropriate existing client instructions in a timely and efficient manner. • Investigative research using internal databases, third party information providers and publicly available information to gather AML/CDD information and documentation. • Identifying and analysing a broad range of high-risk factors including Politically Exposed Persons (PEP) involvement, state ownership, complex structures, high risk jurisdictions (including EU high-risk third countries), sanctions information, intelligence and other reporting systems. • Escalating high-risk factors, drafting referrals and obtaining senior management approval in line with the firm's escalation process. • Undertaking Matter risk assessments, evaluating all mitigating and high-risk factors. • Maintenance of internal databases including client due diligence and sanctions. • Supporting task/project-based work in relation to risk monitoring systems and controls, as directed by management. • Advising on day-to-day queries regarding the firms AML policies and their implementation. YOUR AREAS OF KNOWLEDGE AND EXPERTISE • Experience of working in risk and compliance within a law firm, accountancy or financial services environment, is preferred but not essential. • The ability to conduct extensive research, diligently reviewing AML/supporting documentation and critically analyse complex information, identifying key issues, and making informed decisions based on sound judgment. • The ability to work at pace, managing and prioritising conflicting deadlines. Promptly responding to queries, addressing concerns, and taking the initiative to anticipate additional needs. • Experience building rapport and trust with stakeholders of all levels to enhance communication with the wider firm and create a supportive and productive work environment. • A basic Knowledge of the relevant areas of Law and Regulations such as The Money Laundering and Terrorist financing regulations 2019 or Equivalent, POCA, UN, UK and US Sanction regimes, as well as the SRA code of conduct 2019. • Proficient use of Microsoft Office software, i.e. Outlook, Word, Excel and Intapp (desirable) OUR FIRM Addleshaw Goddard is a place where you are valued, encouraged, and challenged to fulfil your potential in a supportive and collegiate environment. Our culture of improvement, growth and collaboration delivers results, drives innovation, and rewards ambition. We not only provide technical excellence and experience but, crucially, demonstrate real insight into our clients and what really matters to them and as such we are natural choice for FTSE100 clients and their equivalents in other markets. Our success has been built by people from the widest range of backgrounds, locations, and perspectives. We have a number of employee networks that provide space to discuss the differences that make us who we are and celebrate this at AG. OUR APPROACH: IMAGINE THE BEST YOU CAN BE Everything we've accomplished can be traced back to our people and the way we work. Our reputation is something we are proud of, and constantly invest in.  Here, you'll do high calibre work, with high-character colleagues who care for one another and our clients. Are you up for the challenge? Read Less

PURPOSE OF THE ROLE • Due to the growth of the firm and an everchanging regulatory environment, we are looking for a pro-active, customer service focussed individual, with a keen eye for detail, to join our Financial Crime & Sanctions team. • As an Analyst in the Financial Crime & Sanctions team, you will ensure that the Firm complies with its regulatory obligations by managing and mitigating risk. You will play an important role in implementing, embedding and monitoring compliance, including but not limited to, creating and maintaining all client due diligence (CDD)/anti-money laundering (AML) records, in accordance with relevant global laws and regulations. THE TEAM • The Onboarding team forms part of the Office of the General Counsel (OGC) Directorate and is based across the Firm's Leeds, Manchester, Edinburgh, Glasgow and Dubai offices. • The team delivers high quality advice/guidance to the Firm across all aspects of client file opening, anti-money laundering CDD checks, risk assessments and associated risk relevant work, providing support to the Firm's Money Laundering Reporting Officers (MLROs), Deputies and OGC team with high risk / reputational issues. • With a track record of success for providing internal progression, this role offers the opportunity to continuously learn, adapt, and explore various areas of Risk and Compliance, in a stimulating environment fostering individual growth and development. WHAT TO EXPECT IN THIS ROLE Responsibilities include: • Conducting AML/CDD of varying levels of complexity across a range of sectors, practices and jurisdictions on all new and appropriate existing client instructions in a timely and efficient manner. • Investigative research using internal databases, third party information providers and publicly available information to gather AML/CDD information and documentation. • Identifying and analysing a broad range of high-risk factors including Politically Exposed Persons (PEP) involvement, state ownership, complex structures, high risk jurisdictions (including EU high-risk third countries), sanctions information, intelligence and other reporting systems. • Escalating high-risk factors, drafting referrals and obtaining senior management approval in line with the firm's escalation process. • Undertaking Matter risk assessments, evaluating all mitigating and high-risk factors. • Maintenance of internal databases including client due diligence and sanctions. • Supporting task/project-based work in relation to risk monitoring systems and controls, as directed by management. • Advising on day-to-day queries regarding the firms AML policies and their implementation. YOUR AREAS OF KNOWLEDGE AND EXPERTISE • Experience of working in risk and compliance within a law firm, accountancy or financial services environment, is preferred but not essential. • The ability to conduct extensive research, diligently reviewing AML/supporting documentation and critically analyse complex information, identifying key issues, and making informed decisions based on sound judgment. • The ability to work at pace, managing and prioritising conflicting deadlines. Promptly responding to queries, addressing concerns, and taking the initiative to anticipate additional needs. • Experience building rapport and trust with stakeholders of all levels to enhance communication with the wider firm and create a supportive and productive work environment. • A basic Knowledge of the relevant areas of Law and Regulations such as The Money Laundering and Terrorist financing regulations 2019 or Equivalent, POCA, UN, UK and US Sanction regimes, as well as the SRA code of conduct 2019. • Proficient use of Microsoft Office software, i.e. Outlook, Word, Excel and Intapp (desirable) OUR FIRM Addleshaw Goddard is a place where you are valued, encouraged, and challenged to fulfil your potential in a supportive and collegiate environment. Our culture of improvement, growth and collaboration delivers results, drives innovation, and rewards ambition. We not only provide technical excellence and experience but, crucially, demonstrate real insight into our clients and what really matters to them and as such we are natural choice for FTSE100 clients and their equivalents in other markets. Our success has been built by people from the widest range of backgrounds, locations, and perspectives. We have a number of employee networks that provide space to discuss the differences that make us who we are and celebrate this at AG. OUR APPROACH: IMAGINE THE BEST YOU CAN BE Everything we've accomplished can be traced back to our people and the way we work. Our reputation is something we are proud of, and constantly invest in.  Here, you'll do high calibre work, with high-character colleagues who care for one another and our clients. Are you up for the challenge? Read Less

An established UK law firm is seeking a Senior Solicitor to join its highly regarded Employment & Immigration team in either Edinburgh or Glasgow. This role offers the chance to advise a broad mix of UK and international clients, work on varied contentious and non‑contentious matters, and develop specialisms aligned to your interests.You will be part of a collaborative team handling complex employment issues, supporting wider transactional work, and contributing to client training and business development. Clear career progression and a supportive working environment are at the heart of this opportunity.Key Responsibilities:Draft ET3 responses and prepare witness statements.Analyse evidence and conduct advocacy at employment tribunals.Advise clients on day‑to‑day employment law queries (phone, email, in person).Review employment contracts, policies, and procedures.Provide employment advice on corporate transactions.Support clients with employee relations challenges.Draft and negotiate settlement agreements.Deliver employment law training to clients as part of a team.Contribute to business development aligned with team strategy.Supervise junior colleagues where appropriate.Maintain high standards of information security and compliance.You have 2+ years’ PQE with a strong interest in employment law, paired with clear communication, solid drafting skills, and a confident, organised approach to managing a varied caseload. You work well with colleagues and clients alike, bring commercial awareness to your advice, and stay proactive in developing your knowledge.If this position could be of interest, please contact Teddie or Cameron for a confidential initial discussion. (Assignment 18108) Read Less

PURPOSE OF THE ROLE• Due to the growth of the firm and an everchanging regulatory environment, we are looking for a pro-active, customer service focussed individual, with a keen eye for detail, to join our Financial Crime & Sanctions team. 
• As an Analyst in the Financial Crime & Sanctions team, you will ensure that the Firm complies with its regulatory obligations by managing and mitigating risk. You will play an important role in implementing, embedding and monitoring compliance, including but not limited to, creating and maintaining all client due diligence (CDD)/anti-money laundering (AML) records, in accordance with relevant global laws and regulations. THE TEAM • The Onboarding team forms part of the Office of the General Counsel (OGC) Directorate and is based across the Firm's Leeds, Manchester, Edinburgh, Glasgow and Dubai offices. 
• The team delivers high quality advice/guidance to the Firm across all aspects of client file opening, anti-money laundering CDD checks, risk assessments and associated risk relevant work, providing support to the Firm's Money Laundering Reporting Officers (MLROs), Deputies and OGC team with high risk / reputational issues.
• With a track record of success for providing internal progression, this role offers the opportunity to continuously learn, adapt, and explore various areas of Risk and Compliance, in a stimulating environment fostering individual growth and development.  WHAT TO EXPECT IN THIS ROLE  Responsibilities include: 
• Conducting AML/CDD of varying levels of complexity across a range of sectors, practices and jurisdictions on all new and appropriate existing client instructions in a timely and efficient manner.
• Investigative research using internal databases, third party information providers and publicly available information to gather AML/CDD information and documentation.
• Identifying and analysing a broad range of high-risk factors including Politically Exposed Persons (PEP) involvement, state ownership, complex structures, high risk jurisdictions (including EU high-risk third countries), sanctions information, intelligence and other reporting systems. 
• Escalating high-risk factors, drafting referrals and obtaining senior management approval in line with the firm's escalation process. 
• Undertaking Matter risk assessments, evaluating all mitigating and high-risk factors.
• Maintenance of internal databases including client due diligence and sanctions. 
• Supporting task/project-based work in relation to risk monitoring systems and controls, as directed by management.
• Advising on day-to-day queries regarding the firms AML policies and their implementation. YOUR AREAS OF KNOWLEDGE AND EXPERTISE  • Experience of working in risk and compliance within a law firm, accountancy or financial services environment, is preferred but not essential.
• The ability to conduct extensive research, diligently reviewing AML/supporting documentation and critically analyse complex information, identifying key issues, and making informed decisions based on sound judgment. 
• The ability to work at pace, managing and prioritising conflicting deadlines. Promptly responding to queries, addressing concerns, and taking the initiative to anticipate additional needs.
• Experience building rapport and trust with stakeholders of all levels to enhance communication with the wider firm and create a supportive and productive work environment.
• A basic Knowledge of the relevant areas of Law and Regulations such as The Money Laundering and Terrorist financing regulations 2019 or Equivalent, POCA, UN, UK and US Sanction regimes, as well as the SRA code of conduct 2019.
• Proficient use of Microsoft Office software, i.e. Outlook, Word, Excel and Intapp (desirable)  OUR FIRM Addleshaw Goddard is a place where you are valued, encouraged, and challenged to fulfil your potential in a supportive and collegiate environment. Our culture of improvement, growth and collaboration delivers results, drives innovation, and rewards ambition. 
We not only provide technical excellence and experience but, crucially, demonstrate real insight into our clients and what really matters to them and as such we are natural choice for FTSE100 clients and their equivalents in other markets.
Our success has been built by people from the widest range of backgrounds, locations, and perspectives. We have a number of employee networks that provide space to discuss the differences that make us who we are and celebrate this at AG. OUR APPROACH: IMAGINE THE BEST YOU CAN BE Everything we've accomplished can be traced back to our people and the way we work. Our reputation is something we are proud of, and constantly invest in.  Here, you'll do high calibre work, with high-character colleagues who care for one another and our clients. 
Are you up for the challenge? Read Less

Join Our Cleaning Team at Constellation and Make Glasgow Shine! Are you looking for a flexible, casual work where you can work to your own schedule and be part of a friendly, professional team? At Constellation, we’re looking for cleaners to help maintain the cleanliness and sparkle of top venues across Glasgow. If you enjoy creating pristine spaces and take pride in your work, this opportunity is for you! What's in it for you.Immediate StartFull or Part time workWeekly PayFlexible Hours – various shifts patterns available at weekends and weekdaysAccess to over 150 sites across Scotland plus a further 5000 sites in the UK.Hot meals during shiftsCareer ProgressionEmployee Perks- Compass Exclusive Benefits, Lifestyle Benefits "Perks" Platform, and Health & Wellbeing Support Programmes Including Access to Our Employee Assistance Programme.
As a Constellation Cleaner, you’ll be crucial in keeping our venues immaculate, fresh, and welcoming for every guest who walks through our doors.
Your responsibilities include:Keeping spaces tidy and safe, cleaning and sanitizing all areas of the venue to a high standard.Disposing of waste correctly into the appropriate areas.Restocking necessary facility suppliesHousekeeping - cleaning, polishing, vacuuming, sweeping, and mopping floors along with any other duties required.Adhering to all policies with regards to Health & Safety, Hygiene, Manual Handling and COSHH.
Requirements for the rolePrevious Cleaning experienceGood communication skills.A Positive and Friendly attitude.Good timekeeping.High standards of Hygiene and Cleanliness.Able to perform well and complete tasks in a team or independently.Attention to detail.Trustworthy.
Pay Rate: Dayshift - £12.60 per hour + Holiday PayNightshift - £14.13 per hour + Holiday pay
Hours:Varied - Monday to Friday (7.30am until 7.30pm) Approx Varied - Weekends (4pm until 10pm) Approx Varied - Nightshift Monday to Friday (7pm until 7am) Approx Varied - Nightshift Weekends (7pm until 7am) Approx
Join Constellation and be the driving force behind keeping Scotland’s top venues flawless and vibrant! Apply online now with our short and easy form. We’ll be in touch soon, and you could be working in just a few days! Read Less

PURPOSE OF THE ROLE• Due to the growth of the firm and an everchanging regulatory environment, we are looking for a pro-active, customer service focussed individual, with a keen eye for detail, to join our Financial Crime & Sanctions team. 
• As an Analyst in the Financial Crime & Sanctions team, you will ensure that the Firm complies with its regulatory obligations by managing and mitigating risk. You will play an important role in implementing, embedding and monitoring compliance, including but not limited to, creating and maintaining all client due diligence (CDD)/anti-money laundering (AML) records, in accordance with relevant global laws and regulations. THE TEAM • The Onboarding team forms part of the Office of the General Counsel (OGC) Directorate and is based across the Firm's Leeds, Manchester, Edinburgh, Glasgow and Dubai offices. 
• The team delivers high quality advice/guidance to the Firm across all aspects of client file opening, anti-money laundering CDD checks, risk assessments and associated risk relevant work, providing support to the Firm's Money Laundering Reporting Officers (MLROs), Deputies and OGC team with high risk / reputational issues.
• With a track record of success for providing internal progression, this role offers the opportunity to continuously learn, adapt, and explore various areas of Risk and Compliance, in a stimulating environment fostering individual growth and development.  WHAT TO EXPECT IN THIS ROLE  Responsibilities include: 
• Conducting AML/CDD of varying levels of complexity across a range of sectors, practices and jurisdictions on all new and appropriate existing client instructions in a timely and efficient manner.
• Investigative research using internal databases, third party information providers and publicly available information to gather AML/CDD information and documentation.
• Identifying and analysing a broad range of high-risk factors including Politically Exposed Persons (PEP) involvement, state ownership, complex structures, high risk jurisdictions (including EU high-risk third countries), sanctions information, intelligence and other reporting systems. 
• Escalating high-risk factors, drafting referrals and obtaining senior management approval in line with the firm's escalation process. 
• Undertaking Matter risk assessments, evaluating all mitigating and high-risk factors.
• Maintenance of internal databases including client due diligence and sanctions. 
• Supporting task/project-based work in relation to risk monitoring systems and controls, as directed by management.
• Advising on day-to-day queries regarding the firms AML policies and their implementation. YOUR AREAS OF KNOWLEDGE AND EXPERTISE  • Experience of working in risk and compliance within a law firm, accountancy or financial services environment, is preferred but not essential.
• The ability to conduct extensive research, diligently reviewing AML/supporting documentation and critically analyse complex information, identifying key issues, and making informed decisions based on sound judgment. 
• The ability to work at pace, managing and prioritising conflicting deadlines. Promptly responding to queries, addressing concerns, and taking the initiative to anticipate additional needs.
• Experience building rapport and trust with stakeholders of all levels to enhance communication with the wider firm and create a supportive and productive work environment.
• A basic Knowledge of the relevant areas of Law and Regulations such as The Money Laundering and Terrorist financing regulations 2019 or Equivalent, POCA, UN, UK and US Sanction regimes, as well as the SRA code of conduct 2019.
• Proficient use of Microsoft Office software, i.e. Outlook, Word, Excel and Intapp (desirable)  OUR FIRM Addleshaw Goddard is a place where you are valued, encouraged, and challenged to fulfil your potential in a supportive and collegiate environment. Our culture of improvement, growth and collaboration delivers results, drives innovation, and rewards ambition. 
We not only provide technical excellence and experience but, crucially, demonstrate real insight into our clients and what really matters to them and as such we are natural choice for FTSE100 clients and their equivalents in other markets.
Our success has been built by people from the widest range of backgrounds, locations, and perspectives. We have a number of employee networks that provide space to discuss the differences that make us who we are and celebrate this at AG. OUR APPROACH: IMAGINE THE BEST YOU CAN BE Everything we've accomplished can be traced back to our people and the way we work. Our reputation is something we are proud of, and constantly invest in.  Here, you'll do high calibre work, with high-character colleagues who care for one another and our clients. 
Are you up for the challenge? Read Less

Job Description
External Audit Senior / Assistant Manager / Manager

Location: Glasgow
UK Accountancy Practice

We’re working with several established and growing accountancy practices across [location] who are adding headcount in their external audit teams due to continued client demand.
This opportunity is suited to audit-trained accountants currently working in UK practice who want strong audit exposure, varied clients, and clear progression within a professional firm.
The Role
Depending on level, you will:
Plan, run, and finalise external audit assignments from start to completion
Lead onsite audit teams and supervise junior staff during fieldwork
Assess controls, test audit areas, clear review points, and deliver high-quality files
Act as the day-to-day contact for clients during audits
Work closely with Managers, Senior Managers, and Partners on audit delivery
Undertake some accounts or compliance work where required, however external audit remains the core focus
Typical audit split ranges from 70–100% external audit, depending on role and firm.
What We’re Looking For
Current UK accountancy practice experience is essential
Strong external audit background (internal audit is not relevant)
ACA or ACCA qualified, finalist, or part-qualified with solid audit experience
Experience working with SME to mid-market clients
Comfortable leading audits and supervising junior team members
Good working knowledge of UK GAAP and exposure to IFRS is beneficial
Levels Covered
Audit Senior
Assistant Manager
Audit Manager
(Salary and responsibility aligned to experience and qualification.)
Right to Work
Full right to work in the UK is required
UK passport or valid long-term visa essential
Sponsorship is not available
Apply
Apply with your CV or message for a confidential discussion.


RequirementsWhat We’re Looking For
Current UK accountancy practice experience is essential
Strong external audit background (internal audit is not relevant)
ACA or ACCA qualified, finalist, or part-qualified with solid audit experience
Experience working with SME to mid-market clients
Comfortable leading audits and supervising junior team members
Good working knowledge of UK GAAP and exposure to IFRS is beneficial



Requirements
accounting audit Read Less

GMC Registered Doctor required for Hair Transplant specialist clinic. Experience preferred but full training can be provided Glasgow City Centre The clinic is seeking interest from GMC registered Doctors interested in specialising in Hair Transplant procedures. Joining an established and reputable transplant clinic with branches in Europe, you will be trained in the latest innovative techniques to provide the highest standards of hair transplants and Plasma Treatments. You will be at least FY3 plus and have an interest & experience in Dermatology, Surgery or Plastics and a genuine interest in specialising in hair transplant procedures.  Working hours are generally Monday to Friday 8am to 5pm with 2 Saturdays per month. Salary is competitive. You must have rights to work and reside in Scotland, no sponsorship is available.  Read Less

Full time 35 hours per week)Pret here! We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries.  Whether you’re making our customers’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! Growing Good Things Pret is where passionate, hardworking, wonderful people (like you!) find the confidence and skills they need to grow and choose their unique paths. And the proof is in the pudding – 80%+ of our Managers and 20% of our Support Centre teams (including our CEO, Pano) started on the shop floor. What we’re looking for Leaders, inspirers, and drivers of their teams, our Front of HouseLeaders are our in-shop champions, coaching and mentoring their teams. These wonderful people are the protectors of the things that make Pret, Pret – keeping standards and spirits high, and our teams and customers happy. When the shop gets busy, so do they; it's what makes them, them - whether it's rolling their sleeves up on the coffee machine (with training, of course) or immersed in the figures and spreadsheets. A people person without a doubt, with a passion for helping their shop, and the people in it grow. About you Be kind, honest and generous: bring genuine warmth and your authentic self to work every day. Bring your passion: share our passion for exceptional customer service. Spread joy every day: small acts of kindness (like giving away a free coffee on the house) are a big part of what makes the Pret experience special. Experience needed: You lead with purpose—driving team performance, protecting profit, and keeping customers happy through high standards and great energy. We offer Hourly rate is £ (inclusive of mystery shopper bonus) After initial training, earn an extra £5 per hour for any shift started between 3-5am  28 days annual leave (pro-rata if you're part-time) Pension scheme Life Assurance at 3x annual salary & virtual GP  Healthcare cash plan  Free food and drink while you’re working And when you’re not, you’ll have our Club Pret Membership (giving you 50% off food and to 5 free Barista-made drinks a day) Loyalty award after 5, 10, 15, 20 years’ service Regular rewards and recognition for amazing standards Access marketplace discounts on shopping, travel, fitness, dining, tech and more Flexible working hours, means you have the time to do what’s important to you  Comfy free shoes to wear on shift We also offer Individual ways to grow – We offer lots of opportunities for learning, whether you join us for a short stint or the long game, you’re good to grow with us. Including fully funded professional qualifications –apprenticeships Level 3 and internal transfer opportunities to explore. Diversity and belonging – Everyone is welcome at Pret, we want you to feel confident and valued for who you are and to truly belong. Pace and variety - Our work is fast paced with lots of variety, you’ll build a diverse skill set and learn a lot! Community and purpose - We’re proud to make a difference through The Pret Foundation, from tackling homelessness to reducing food waste and creating positive change for people and communities. Our values Happy Teams Happy Customers Amazing Standards Every day Never Standing Still  Doing The Right Thing  The interview journey Every interview process at Pret begins with the same two stages. Initial phone screening and 60-minute shop-based interview with the General Manager and the team Everyone is welcome at Pret. We encourage applications from underrepresented groups, including women, people with disabilities, neurodiversity, ethnic minorities, and the LGBTQ+ community. Please let our recruitment team know if you need any adjustments or support during the recruitment process – your experience matters to us. We’d love to get to know you, not a robot, so please do not rely on AI to complete your application. Read Less

  ​Delivery Postie with Driving
Job reference: 333603
Location: Glasgow Delivery Office, G32 8FA  
Job type: Permanent contract 
Hours: 30:00 hours per week, working 5 days across Monday - Sunday, working between 09:30 and 15:30
                                                                    There has never been a more exciting time to join us! We are reinventing Royal Mail for the future and now is a perfect time to join us on that journey.  Each year, we make billions of deliveries possible. Whatever the weather, come rain or shine, we show up. Because for us, it’s personal. For every person, from every walk of life, we deliver. From exam results and tax returns, to wedding invites or online purchases. You could be part of it. Part of the fabric of the nation, bringing trust to the doorstep. A Postie. Delivering for your local community, because you care about the people. The excited faces that open front doors and the small businesses run from bedrooms. It’s a physical job – but it keeps you fit. Interested? Join us and make a difference to the place you call home. A bit about you •    Upbeat, independent and self-motivated
•    Organised, punctual and ready to deliver great customer service
•    Think of yourself as a people-person and a friendly face in the community
•    Happy walking for long periods and working outside in any weather
•    Has a strong sense of community and takes pride in what you do
•    Has a full UK manual driving licence with no more than 6 penalty points What we do for you To deliver on our ambition we want the best and that’s why we’re delighted to offer competitive pay and benefits for a permanent role within our sector. For bringing your best and serving our customers with pride, you can expect to receive: •    A guaranteed hourly rate of £13.06p/h (paid monthly and adjusted to your working hours).
•    Paid overtime, with an enhanced rate of x1.25 for any hours worked over 40 hours a week.
•    22.5 days holiday, rising with length of service (adjusted to  your working hours if below 40 hours a week) and the option to buy extra leave each year.
•    Full uniform provided
•    Company pension scheme with competitive contribution rates
•    Lots of opportunity to develop a career, including our trainee manager roles and Apprentice Schemes
•    Excellent family friendly support - enhanced maternity pay, paternity leave, adoption leave and shared parental leave
•    Your Wellbeing - you and your family have 24/7 free access to services and tools to help support your physical and mental health, including financial and social support and advice
•    Various discounts including high street vouchers, travel and attraction discounts, and savings on beauty products and gym membership
•    Free stamps at Christmas Please note: For candidate search purposes, roles offering between 35-40 hours per week are listed as full-time. However, any role under 40 hours  per week will be classified as part-time in the employment contract. Time to apply
 
Ready to become a Postie and deliver for the people in your local community? Hit the apply button now. If your application is successful, the first step will be to invite you to an interview, so please expect an update from one of our recruiters shortly. Please click here, which will take you to the Information Checklist which lists the acceptable documents. In addition, please also view the Health Matrix, as this provides details of health-related elements you may need to consider.
 Please ensure your contact details are up to date when submitting your application.  Royal Mail Group is committed to inclusion and representing the diverse communities we serve. We welcome applications from all individuals. As a proud Gold signatory to the Armed Forces Covenant, we especially encourage applications from the Armed Forces community, including cadet instructors and spouses/partners. We are committed to ensuring an inclusive recruitment process. If you require any adjustments to support you during the hiring process, please discuss these with your recruiter when contacted. For more information on Royal Mail Group and our values please click here: https://www.internationaldistributionsservices.com/en/about-us/      Read Less

Job Description

As a Fire Consultant at T&A, you will actively lead on project delivery and assist with building the team and capability over time. This is an excellent and exciting opportunity to be involved with establishing and growing a fire engineering discipline in a rapidly expanding market (including cladding remediation, building safety, retrofit and complex refurbishment), working hand‑in‑hand with our Building Surveying, Project Management, Cost Management and Principal Designer teams. You will also be able to draw on the expertise and global reach of our parent company Egis to accelerate service development, quality and market impact. The role will have a combination of hands‑on technical delivery and leadership: supporting with setting standards, mentoring colleagues, developing client relationships and propositions, and creating a resilient, high‑performing fire engineering service for Thomas & Adamson.Our Fire Consultant will be responsible for the following:Project WorkAct as an integral interface between client, design team, contractors and approving authorities to achieve successful technical and commercial outcomes.Work on fire strategies for new build and refurbishment projects (e.g., BS9999, BS9991, Approved Document B), including performance‑based approaches where appropriate.Plan and deliver project scopes, budgets, and programmes; manage risk, change, and quality through the lifecycle.Provide construction stage support: design checks, site inspections, technical queries, witnessing/validation of fire safety systems, and review of O&M/Record information for handover.Technical Delivery Produce and review fire strategies, compartmentation layouts, means of escape and evacuation analyses, smoke control concepts, structural fire resistance requirements, and fire service access provisions.Undertake and/or interpret modelling and calculations (e.g., evacuation modelling, smoke movement/computational fluid dynamics, radiation/tenability checks) and document engineering judgements and assumptions clearly.Specify active and passive fire protection systems (e.g., detection and alarm, sprinklers / watermist / clean agent systems, fire stopping, cavity barriers, structural protection); coordinate with MEP and architectural details.Prepare third‑party reviews/design verifications; develop retrospective strategies for occupied buildings; support remedial design for façade/cladding, compartmentation and fire stopping.Establish project‑specific compliance plans and evidence trails (e.g., BIM aligned), ensuring auditable golden‑thread documentation.Lead quality reviews and sign‑off of deliverables; maintain discipline standards, templates, and guidance notes.Façade & Cladding Remediation (Design & Assurance)Lead fire risk appraisal of external walls (FRAEW) and retrospective strategy development for existing buildings, applying current guidance (e.g., PAS 9980 methodology) and local Building Regulations/Technical Handbooks.Diagnose external wall system risks (rainscreen/EWI, ACM/HPL, timber/composite claddings, insulation types) and define proportionate remediation strategies aligned with performance objectives.Develop or review remediation details: cavity barrier/fire‑stopping strategies, horizontal/vertical fire‑stops, window/door interfaces, balcony/soffit treatments, and service penetrations.Coordinate façade fire performance with structural and MEP requirements; align with relevant guidance, BS/EN standards (including smoke/heat release considerations), and insurer requirements.Interpret and challenge large‑scale system test evidence (e.g., BS 8414 with BR 135 classification) and component certification; advise on suitability, substitutions, and equivalence.Plan and oversee intrusive surveys/openings; prepare opening schedules, photographic evidence requirements, and remediation verification plans.Provide construction‑stage assurance: review installers’ method statements, Inspection & Test Plans, and QA records; witness critical stages; maintain a digital evidence trail to support the golden‑thread objectives.Update fire strategies and handover information to reflect as‑built façades; prepare client packs to support funder/insurer/lender processes (e.g., EWS1 liaison where applicable).Business Development & Practice LeadershipBuild and sustain client relationships; identify opportunities, contribute to bids/fees, and present technical solutions.Support service line growth: recruitment, mentoring, CPD planning, and technical training for the wider business.Promote Thomas & Adamson through thought leadership (briefings, articles, conference speaking) and participation in standards/industry networks.Champion Health, Safety & Wellbeing and drive a culture of continuous improvement and knowledge sharing.Shape and lead cladding remediation propositions (portfolio programmes and single‑asset schemes), including diagnostic surveys, options appraisal, cost/risk trade‑offs, procurement advice, and funder/insurer/authority engagement.General DutiesEnsure all activities align with relevant UK legislation, standards, and guidance (e.g., Building Regulations, Approved Document B/Scottish Technical Handbooks, BS/EN standards, NFPA/IBC where applicable, insurer requirements) and client governance processes.Protect client and Thomas & Adamson interests by proactively identifying risks, advising on mitigation measures, and communicating clearly and professionally.Represent Thomas & Adamson in line with our values; ensure accurate records, timely reporting, and robust change control.Delivering Great Client ExperienceBuilding strong, professional relationships founded on trust, integrity, and reliability.Communicating clearly and concisely with clients and stakeholders regarding information needs, decisions, risks, and residual obligations.Translating complex technical issues into practical, implementable, and value‑for‑money solutions.Managing and Motivating the TeamAllocate resources effectively, balancing workload, deadlines, and staff development goals.Coach and mentor junior colleagues, as commensurate with experience / competence.Foster a collaborative, supportive culture across disciplines and offices; model exemplary behaviours.In doing all of this, the Fire Consultant will fully reflects the cultural values of Thomas & Adamson; confident, honest, responsible, supportive.
Qualifications

Essential experienceDegree in a Fire related subject with substantial consultancy experience.Strong knowledge of UK codes and standards (e.g., ADB/Scottish Handbooks, BS 9999, BS 9991, BS/EN suites) and familiarity with international frameworks (e.g., NFPA, IBC) where relevant to client/insurer requirements.Demonstrable proficiency in developing fire strategies, means of escape design, smoke control principles, structural fire resistance requirements, and fire service access.Experience with analysis/modelling tools and methods (e.g., evacuation modelling; familiarity with CFD workflows and limitations; ability to commission, interpret and challenge specialist studies).Excellent written and verbal communication; capable of authoring clear technical reports and presenting to clients and authorities.Evidence of leading multi‑disciplinary coordination and managing delivery to time, cost, and quality.Full UK driving licence and willingness to travel for site/client engagements.DesirableChartered Consultant(CEng) with IFE (or working toward Chartership) and/or relevant professional memberships/accreditations.Experience in façade/fire remediation, compartmentation surveys, and golden‑thread/Building Safety evidence requirements.Working knowledge of external wall appraisal and remediation frameworks (e.g., FRAEW per PAS 9980), BS 8414/BR 135 interpretation, CWCT guidance, and lender/insurer information needs (e.g., EWS1 liaison).Peer review advice.Technical support on feasibility studies and project support.Knowledge of BIM/CDE workflows (e.g., model review, data drops, assurance sign‑offs) and digital QA tools.Business development exposure, bid writing, and fee scoping.You are a pragmatic, client‑focused Fire Consultant who combines technical rigour with clear communication and collaborative teamwork. You are proactive, organised, and attentive to detail; confident when required, supportive by default, and motivated to mentor others. You uphold discretion, integrity, and accountability, and you take pride in delivering safe, compliant, and elegant Fire solutions that stand up to scrutiny.

Additional Information

Equality, Diversity and InclusionEgis is an equal opportunities employer who recognises the value of having a diverse workforce. Your application will be assessed based purely on your skills and experience, the stated essential and desirable criteria, and your suitability for the role. Read Less

About Brett Brett is a relaxed, urban neighbourhood restaurant in the heart of Kelvinbridge, centred around cooking over fire from our open kitchen. The open countertop kitchen is the vibrant hub of the space, giving guests a front‑row seat to the action. We also offer a mix of window seating and an intimate mezzanine dining area to create a variety of guest experiences. Our wine list is modern and eclectic, showcasing global producers, and is complemented by house‑bottled cocktails and artisan soft drinks. The Role We are seeking a Chef de Partie who is passionate about delivering exceptional food and keen to grow within a progressive kitchen environment. In this role, you will: Run your own section within our open kitchen. Work closely with the Head Chef and Sous Chef to deliver consistent, high‑quality dishes. Contribute to the development of new dishes and maintain high standards at all times. Be part of a team that values excellence, creativity, and progression. This is an ideal position for a talented Commis chef who is looking to progress towards a Chef de Partie role in the near future . Core Skills & Requirements Experience as a Commis chef in a high‑quality, fast‑paced kitchen. A genuine passion for great food and seasonal cooking. Strong communication skills and a collaborative, team‑focused approach. Ability to fully manage your section, including writing MEP sheets, ordering, and task prioritisation. Pride in your craft and personal presentation. Excellent attention to detail and a daily commitment to high standards. Benefits & Culture £30,000 package + share of tips 4‑day working week Staff meals during shifts Staff uniforms provided 25% discount across all venues 15% off Caravan Shop off‑sales Contributory pension scheme About Cultar Restaurant Group The Cultar Restaurant Group is a collection of progressive, seasonally‑focused restaurants based in Glasgow. We champion emerging talent across both front‑ and back‑of‑house, fostering diverse teams of hospitality professionals committed to exceptional service. Our venues include Cail Bruich , one of Glasgow’s Michelin‑starred restaurants. The Clarence , our newest dining room and pub in the West End & also The Caravan Shop , a modern all day cafe & wine bar, directly across from Brett Powered by JazzHR Read Less

Job Description

SDET - Test Automation AI (Agentic & LLM Systems) - Perm - Circa £85K - 2 days a week in Glasgow** DUE TO BACKGROUND CHECKS, WE CAN ONLY ACCEPT APPLICANTS WHO HAS 3 YEARS UK ADDRESS HISTORY **Role OverviewWe are seeking an SDET - Test Automation AI (Agentic & LLM Systems) to define and implement assurance approaches for AI-enabled systems.
The role focuses on ensuring that AI solutions are reliable, robust, explainable, secure, and fit for purpose across their full lifecycle.The AI Assurance Engineer will assure both:Probabilistic components (data, models, and AI outputs)Deterministic components (software, integrations, and infrastructure)and will embed assurance into automated, end-to-end delivery pipelines.This role requires a strong understanding of how to assure AI systems holistically, rather than deep specialism in a single discipline.Key ResponsibilitiesAI Assurance StrategyDefine and implement an AI assurance approach aligned to business risk and regulatory expectations.Provide assurance coverage across the full AI system lifecycle (design, build, deploy, operate).Work with engineering, data, and product teams to embed quality and risk controls early.Probabilistic Component AssuranceDesign validation approaches for:Data quality and biasModel and prompt behaviourOutput accuracy, relevance, and consistencyImplement evaluation methods for:Drift and instabilityHallucination and error patternsSupport human-in-the-loop review where required.Deterministic Component AssuranceAssure non-AI system elements including:Application logic and workflowsAPIs and integrationsSecurity and access controlsDesign and execute:Functional testingNon-functional testing (performance, resilience, scalability)Security and data protection validationAutomation & E2E AssuranceDesign & build automated assurance for AI systems.Integrate assurance into CI/CD and deployment pipelines.Implement regression and quality gates across data, models, and orchestration workflows.Maintain an end-to-end assurance pipeline from input data through to system outputs.Operational AI & ObservabilitySupport monitoring and observability for AI-enabled systems in production.Analyse operational signals such as:Latency and failuresBehaviour changesPerformance degradationContribute to incident analysis and continuous improvement of AI services.Governance, Risk & ReportingDefine and track AI quality and risk metrics (accuracy, robustness, explainability).Support compliance with:Data protection and privacy requirementsResponsible AI principlesProduce clear assurance evidence for technical and non-technical stakeholders.Required Skills & ExperienceCoreStrong software engineering background (Python or similar).Experience building automated test or validation frameworks.Experience working with complex distributed or cloud-based systems.AI & Probabilistic SystemsUnderstanding of:Data quality and biasModel behaviour and non-deterministic outputsPrompt-based or agent-based systemsExperience validating correctness, consistency, and relevance of AI outputs.Deterministic Systems & Non-Functional TestingExperience testing:APIs and workflowsCloud servicesKnowledge of:Performance testingSecurity testingResilience and failure handlingOperational AI (MLOps / AIOps Awareness)Familiarity with:Model lifecycle managementCI/CD for AI systemsMonitoring and drift detectionUnderstanding of production risks associated with AI systems.
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What makes this a great opportunity? We have an exciting opportunity for a confident and experienced Marketing Manager to work in the global brand team for Laphroaig – the iconic Islay single malt. The role is on a Fixed Term Contract to last at least 12 months, starting in March 2026. Reporting into the Global Brand Director Laphroaig and as a senior member of the Laphroaig team, you will be passionate, creative, strategic, and agile. You’ll play a key role in ensuring Laphroaig is unforgettable – making it more visible and relevant to more people on more occasions, leading the single malt category in a return to growth. The Marketing Manager leads on key brand projects, including comms and campaign toolkit development, partnerships, and overseeing the annual and 3yr planning cycles with our colleagues in our priority markets. More generally, the Marketing Manager supports the Global Brand Director to ensure project goals, timelines, and budgets are adhered to, as well as the smooth running of projects across external agencies, internal teams, and with key markets. This role inspires our local market teams to execute against the strategic objectives and will continually identify opportunities to improve the quality of that execution. The Marketing Manager is the key day-to-day contact for Laphroaig across priority global markets, and will regularly work with the Digital, Insights, Finance, Innovation, Whisky Making, Prestige, and Distillery teams.Role Responsibilities Support or lead on strategic Laphroaig projects – e.g. creative comms development, media planning guidance for market investment, reviews of our range architecture, pricing strategy, innovation strategy, serve strategy, advocacy programmes etc Support performance analysis/management process for Scotch Portfolio to identify key issues/opportunities. Assess the ‘what and why’ and make recommendations on actions Lead the 3YR Growth Planning Process for Laphroaig. Ensure brilliant execution through the definition of brand experience guardrails and vision for the different market stages, and measurement of how it is implemented through a thorough review of local growth plans with Priority Brand/Market Combinations Lead development of brand assets to enable excellent market execution of comms campaigns and the broader brand look & feel. Oversee the production of the Brand Experience Playbook, ensuring execution guidance to markets and partner agencies is clear, easily-understood, and actionable Ensure the brand is making best use of its industry-leading Friends of Laphroaig membership programme – recruiting more members, and using it to build the total brand, not just as a route for selling DTC Regular analysis of brand performance to identify key issues/opportunities. Assess the ‘what’ and the ‘why’ and make recommendations for action KEY RELATIONSHIPS: Scotch & Irish Brand House team members Marketing and commercial colleagues in priority markets across the globe Senior manager stakeholders Digital Insights Finance Innovation Whisky Making Prestige Distillery External agencies: creative, media, design, PR Qualifications 7+ Years brand management, marketing or creative agency experience Creative and innovative problem-solving skills Proven experience in managing complex projects and influencing senior stakeholders Track record of cross-functional team leadership Experience working with Finance team (and an understanding of P&L dynamics) Additional experience desired: Experience translating brand strategy into creative communications International experience Strong business acumen and analytical skills Experience within premium/luxury spirits advantageous ROLE SPECIFIC COMPETENCIES: Strong interpersonal skills – ability to build excellent working relationships and work in teams Can take a strategic approach while managing multiple projects Capable of constructive challenge and influencing the thinking of senior stakeholders  Good analytical skills – can analyse data, pull out insight and implications, and suggest action Self-starter, proactive, and motivated – able to work autonomously Comfortable travelling where required – up to 15% of time While relocation, immigration, and/or tax compliance support are not guaranteed, we may offer assistance to successful candidates depending on factors such as role requirements in accordance with company guidelines. At Suntory Global Spirits, people are our number one priority, and we believe our people grow together in diverse and inclusive environments where their unique insights, experiences and backgrounds are valued and respected. Suntory Global Spirits is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, military veteran status and all other characteristics, attributes or choices protected by law. All recruitment and hiring decisions are based on an applicant’s skills and experience. Read Less