CUSTOMER SERVICE SPECIALIST – OFFICE BASED IN GLASGOW  Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service.  We have a fantastic opportunity for inbound customer service specialist for our Personal Banking line of business Lloyds Banking Division campaign. Here is all you need to know…Start Date: OngoingSalary: £26436.80Job Type: Full Time – Permanent Working Hours: 40 hours per week (including training) Operational hours after training -  We require full flexibility between 08.00 - 22.00 Monday - SundayTraining: 2 weeks based in Glasgow, City Park.Training hours 09:00am – 18:00pm Monday – Friday Joining the team: First 3-months working on-site in Glasgow  then opportunity to choose on-site or at-home working whichever suits you best dependent on performance.You must be able to demonstrate at least one years' experience in a customer service role. Please ensure that you upload your CV when requested during your application. Who we are looking for… A professional, polite and courteous telephone mannerAbility to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essentialA good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detailConfident in working independentlyConfident in making complex decisionsSelf-motivated and able to affectively problem solveInterpersonal skillsBe driven to work towards achievable targetsExcellent numeracy skills Previous banking/ financial experience is highly desired but not essential Previous call centre/ customer service experience is essential Values we look for you to have...Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner.Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others.Open-Mindedness- You are able to be open to different ways of thinking and new ideas.Critical Thinking- You are able to think logically when making decisions.Solution Orientation- Having a forward thinking mindset focused on resolving challenges.Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. What will my role involve…? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contactSupporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking supportHelping customers that may be going through financial difficulty and debit card supportPromoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank’s complete range of servicesProblem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customersEnsure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customerAbility to react fast when the day gets busy and handle a wide variety of different customers – excellent time management Confident in following banking processes and explaining this to customer Here are our key benefits… Perks at Work – Savings Discounts / Free Online ClassesHelp@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal AdviceCritical Illness – up to £10,000Cycle to Work SchemeEyecare support voucherHoliday Purchase SchemeLength of Service AwardsWorkplace PensionMonthly Inspire Awards – For the best of the bestRefer-A-Friend earns up to £1,200 for youMonthly Wellbeing WebinarsDedicated Employee Experience Progress – Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of serviceDiscounted Bus Travel in Glasgow (First Bus)No peak rail fares - travel is more afforable, at all times Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you’re interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner. #priority 

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  CUSTOMER SERVICE SPECIALIST – OFFICE BASED IN GLASGOW  Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service.  We have a fantastic opportunity for inbound customer service specialist for our Personal Banking line of business Lloyds Banking Division campaign. Here is all you need to know…Start Date: OngoingSalary: £26436.80Job Type: Full Time – Permanent Working Hours: 40 hours per week (including training) Operational hours after training -  We require full flexibility between 08.00 - 22.00 Monday - SundayTraining: 2 weeks based in Glasgow, City Park.Training hours 09:00am – 18:00pm Monday – Friday Joining the team: First 3-months working on-site in Glasgow  then opportunity to choose on-site or at-home working whichever suits you best dependent on performance.You must be able to demonstrate at least one years' experience in a customer service role. Please ensure that you upload your CV when requested during your application. Who we are looking for… A professional, polite and courteous telephone mannerAbility to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essentialA good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detailConfident in working independentlyConfident in making complex decisionsSelf-motivated and able to affectively problem solveInterpersonal skillsBe driven to work towards achievable targetsExcellent numeracy skills Previous banking/ financial experience is highly desired but not essential Previous call centre/ customer service experience is essential Values we look for you to have...Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner.Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others.Open-Mindedness- You are able to be open to different ways of thinking and new ideas.Critical Thinking- You are able to think logically when making decisions.Solution Orientation- Having a forward thinking mindset focused on resolving challenges.Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. What will my role involve…? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contactSupporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking supportHelping customers that may be going through financial difficulty and debit card supportPromoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank’s complete range of servicesProblem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customersEnsure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customerAbility to react fast when the day gets busy and handle a wide variety of different customers – excellent time management Confident in following banking processes and explaining this to customer Here are our key benefits… Perks at Work – Savings Discounts / Free Online ClassesHelp@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal AdviceCritical Illness – up to £10,000Cycle to Work SchemeEyecare support voucherHoliday Purchase SchemeLength of Service AwardsWorkplace PensionMonthly Inspire Awards – For the best of the bestRefer-A-Friend earns up to £1,200 for youMonthly Wellbeing WebinarsDedicated Employee Experience Progress – Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of serviceDiscounted Bus Travel in Glasgow (First Bus)No peak rail fares - travel is more afforable, at all times Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you’re interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner. #priority 

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  CUSTOMER SERVICE SPECIALIST – OFFICE BASED IN GLASGOW  Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service.  We have a fantastic opportunity for inbound customer service specialist for our Personal Banking line of business Lloyds Banking Division campaign. Here is all you need to know…Start Date: OngoingSalary: £26436.80Job Type: Full Time – Permanent Working Hours: 40 hours per week (including training) Operational hours after training -  We require full flexibility between 08.00 - 22.00 Monday - SundayTraining: 2 weeks based in Glasgow, City Park.Training hours 09:00am – 18:00pm Monday – Friday Joining the team: First 3-months working on-site in Glasgow  then opportunity to choose on-site or at-home working whichever suits you best dependent on performance.You must be able to demonstrate at least one years' experience in a customer service role. Please ensure that you upload your CV when requested during your application. Who we are looking for… A professional, polite and courteous telephone mannerAbility to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essentialA good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detailConfident in working independentlyConfident in making complex decisionsSelf-motivated and able to affectively problem solveInterpersonal skillsBe driven to work towards achievable targetsExcellent numeracy skills Previous banking/ financial experience is highly desired but not essential Previous call centre/ customer service experience is essential Values we look for you to have...Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner.Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others.Open-Mindedness- You are able to be open to different ways of thinking and new ideas.Critical Thinking- You are able to think logically when making decisions.Solution Orientation- Having a forward thinking mindset focused on resolving challenges.Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. What will my role involve…? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contactSupporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking supportHelping customers that may be going through financial difficulty and debit card supportPromoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank’s complete range of servicesProblem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customersEnsure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customerAbility to react fast when the day gets busy and handle a wide variety of different customers – excellent time management Confident in following banking processes and explaining this to customer Here are our key benefits… Perks at Work – Savings Discounts / Free Online ClassesHelp@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal AdviceCritical Illness – up to £10,000Cycle to Work SchemeEyecare support voucherHoliday Purchase SchemeLength of Service AwardsWorkplace PensionMonthly Inspire Awards – For the best of the bestRefer-A-Friend earns up to £1,200 for youMonthly Wellbeing WebinarsDedicated Employee Experience Progress – Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of serviceDiscounted Bus Travel in Glasgow (First Bus)No peak rail fares - travel is more afforable, at all times Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you’re interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner. #priority 

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  CUSTOMER SERVICE SPECIALIST – OFFICE BASED IN GLASGOW  Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service.  We have a fantastic opportunity for inbound customer service specialist for our Personal Banking line of business Lloyds Banking Division campaign. Here is all you need to know…Start Date: OngoingSalary: £26436.80Job Type: Full Time – Permanent Working Hours: 40 hours per week (including training) Operational hours after training -  We require full flexibility between 08.00 - 22.00 Monday - SundayTraining: 2 weeks based in Glasgow, City Park.Training hours 09:00am – 18:00pm Monday – Friday Joining the team: First 3-months working on-site in Glasgow  then opportunity to choose on-site or at-home working whichever suits you best dependent on performance.You must be able to demonstrate at least one years' experience in a customer service role. Please ensure that you upload your CV when requested during your application. Who we are looking for… A professional, polite and courteous telephone mannerAbility to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essentialA good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detailConfident in working independentlyConfident in making complex decisionsSelf-motivated and able to affectively problem solveInterpersonal skillsBe driven to work towards achievable targetsExcellent numeracy skills Previous banking/ financial experience is highly desired but not essential Previous call centre/ customer service experience is essential Values we look for you to have...Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner.Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others.Open-Mindedness- You are able to be open to different ways of thinking and new ideas.Critical Thinking- You are able to think logically when making decisions.Solution Orientation- Having a forward thinking mindset focused on resolving challenges.Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. What will my role involve…? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contactSupporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking supportHelping customers that may be going through financial difficulty and debit card supportPromoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank’s complete range of servicesProblem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customersEnsure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customerAbility to react fast when the day gets busy and handle a wide variety of different customers – excellent time management Confident in following banking processes and explaining this to customer Here are our key benefits… Perks at Work – Savings Discounts / Free Online ClassesHelp@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal AdviceCritical Illness – up to £10,000Cycle to Work SchemeEyecare support voucherHoliday Purchase SchemeLength of Service AwardsWorkplace PensionMonthly Inspire Awards – For the best of the bestRefer-A-Friend earns up to £1,200 for youMonthly Wellbeing WebinarsDedicated Employee Experience Progress – Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of serviceDiscounted Bus Travel in Glasgow (First Bus)No peak rail fares - travel is more afforable, at all times Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you’re interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner. #priority 

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  CUSTOMER SERVICE SPECIALIST – OFFICE BASED IN GLASGOW  Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service.  We have a fantastic opportunity for inbound customer service specialist for our Personal Banking line of business Lloyds Banking Division campaign. Here is all you need to know…Start Date: OngoingSalary: £26436.80Job Type: Full Time – Permanent Working Hours: 40 hours per week (including training) Operational hours after training -  We require full flexibility between 08.00 - 22.00 Monday - SundayTraining: 2 weeks based in Glasgow, City Park.Training hours 09:00am – 18:00pm Monday – Friday Joining the team: First 3-months working on-site in Glasgow  then opportunity to choose on-site or at-home working whichever suits you best dependent on performance.You must be able to demonstrate at least one years' experience in a customer service role. Please ensure that you upload your CV when requested during your application. Who we are looking for… A professional, polite and courteous telephone mannerAbility to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essentialA good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detailConfident in working independentlyConfident in making complex decisionsSelf-motivated and able to affectively problem solveInterpersonal skillsBe driven to work towards achievable targetsExcellent numeracy skills Previous banking/ financial experience is highly desired but not essential Previous call centre/ customer service experience is essential Values we look for you to have...Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner.Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others.Open-Mindedness- You are able to be open to different ways of thinking and new ideas.Critical Thinking- You are able to think logically when making decisions.Solution Orientation- Having a forward thinking mindset focused on resolving challenges.Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. What will my role involve…? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contactSupporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking supportHelping customers that may be going through financial difficulty and debit card supportPromoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank’s complete range of servicesProblem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customersEnsure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customerAbility to react fast when the day gets busy and handle a wide variety of different customers – excellent time management Confident in following banking processes and explaining this to customer Here are our key benefits… Perks at Work – Savings Discounts / Free Online ClassesHelp@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal AdviceCritical Illness – up to £10,000Cycle to Work SchemeEyecare support voucherHoliday Purchase SchemeLength of Service AwardsWorkplace PensionMonthly Inspire Awards – For the best of the bestRefer-A-Friend earns up to £1,200 for youMonthly Wellbeing WebinarsDedicated Employee Experience Progress – Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of serviceDiscounted Bus Travel in Glasgow (First Bus)No peak rail fares - travel is more afforable, at all times Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you’re interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner. #priority 

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  CUSTOMER SERVICE SPECIALIST – OFFICE BASED IN GLASGOW  Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service.  We have a fantastic opportunity for inbound customer service specialist for our Personal Banking line of business Lloyds Banking Division campaign. Here is all you need to know…Start Date: OngoingSalary: £26436.80Job Type: Full Time – Permanent Working Hours: 40 hours per week (including training) Operational hours after training -  We require full flexibility between 08.00 - 22.00 Monday - SundayTraining: 2 weeks based in Glasgow, City Park.Training hours 09:00am – 18:00pm Monday – Friday Joining the team: First 3-months working on-site in Glasgow  then opportunity to choose on-site or at-home working whichever suits you best dependent on performance.You must be able to demonstrate at least one years' experience in a customer service role. Please ensure that you upload your CV when requested during your application. Who we are looking for… A professional, polite and courteous telephone mannerAbility to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essentialA good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detailConfident in working independentlyConfident in making complex decisionsSelf-motivated and able to affectively problem solveInterpersonal skillsBe driven to work towards achievable targetsExcellent numeracy skills Previous banking/ financial experience is highly desired but not essential Previous call centre/ customer service experience is essential Values we look for you to have...Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner.Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others.Open-Mindedness- You are able to be open to different ways of thinking and new ideas.Critical Thinking- You are able to think logically when making decisions.Solution Orientation- Having a forward thinking mindset focused on resolving challenges.Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. What will my role involve…? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contactSupporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking supportHelping customers that may be going through financial difficulty and debit card supportPromoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank’s complete range of servicesProblem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customersEnsure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customerAbility to react fast when the day gets busy and handle a wide variety of different customers – excellent time management Confident in following banking processes and explaining this to customer Here are our key benefits… Perks at Work – Savings Discounts / Free Online ClassesHelp@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal AdviceCritical Illness – up to £10,000Cycle to Work SchemeEyecare support voucherHoliday Purchase SchemeLength of Service AwardsWorkplace PensionMonthly Inspire Awards – For the best of the bestRefer-A-Friend earns up to £1,200 for youMonthly Wellbeing WebinarsDedicated Employee Experience Progress – Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of serviceDiscounted Bus Travel in Glasgow (First Bus)No peak rail fares - travel is more afforable, at all times Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you’re interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner. #priority 

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  CUSTOMER SERVICE SPECIALIST – OFFICE BASED IN GLASGOW  Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service.  We have a fantastic opportunity for inbound customer service specialist for our Personal Banking line of business Lloyds Banking Division campaign. Here is all you need to know…Start Date: OngoingSalary: £26436.80Job Type: Full Time – Permanent Working Hours: 40 hours per week (including training) Operational hours after training -  We require full flexibility between 08.00 - 22.00 Monday - SundayTraining: 2 weeks based in Glasgow, City Park.Training hours 09:00am – 18:00pm Monday – Friday Joining the team: First 3-months working on-site in Glasgow  then opportunity to choose on-site or at-home working whichever suits you best dependent on performance.You must be able to demonstrate at least one years' experience in a customer service role. Please ensure that you upload your CV when requested during your application. Who we are looking for… A professional, polite and courteous telephone mannerAbility to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essentialA good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detailConfident in working independentlyConfident in making complex decisionsSelf-motivated and able to affectively problem solveInterpersonal skillsBe driven to work towards achievable targetsExcellent numeracy skills Previous banking/ financial experience is highly desired but not essential Previous call centre/ customer service experience is essential Values we look for you to have...Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner.Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others.Open-Mindedness- You are able to be open to different ways of thinking and new ideas.Critical Thinking- You are able to think logically when making decisions.Solution Orientation- Having a forward thinking mindset focused on resolving challenges.Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. What will my role involve…? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contactSupporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking supportHelping customers that may be going through financial difficulty and debit card supportPromoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank’s complete range of servicesProblem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customersEnsure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customerAbility to react fast when the day gets busy and handle a wide variety of different customers – excellent time management Confident in following banking processes and explaining this to customer Here are our key benefits… Perks at Work – Savings Discounts / Free Online ClassesHelp@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal AdviceCritical Illness – up to £10,000Cycle to Work SchemeEyecare support voucherHoliday Purchase SchemeLength of Service AwardsWorkplace PensionMonthly Inspire Awards – For the best of the bestRefer-A-Friend earns up to £1,200 for youMonthly Wellbeing WebinarsDedicated Employee Experience Progress – Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of serviceDiscounted Bus Travel in Glasgow (First Bus)No peak rail fares - travel is more afforable, at all times Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you’re interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner. #priority 

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  CUSTOMER SERVICE SPECIALIST – OFFICE BASED IN GLASGOW  Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service.  We have a fantastic opportunity for inbound customer service specialist for our Personal Banking line of business Lloyds Banking Division campaign. Here is all you need to know…Start Date: OngoingSalary: £26436.80Job Type: Full Time – Permanent Working Hours: 40 hours per week (including training) Operational hours after training -  We require full flexibility between 08.00 - 22.00 Monday - SundayTraining: 2 weeks based in Glasgow, City Park.Training hours 09:00am – 18:00pm Monday – Friday Joining the team: First 3-months working on-site in Glasgow  then opportunity to choose on-site or at-home working whichever suits you best dependent on performance.You must be able to demonstrate at least one years' experience in a customer service role. Please ensure that you upload your CV when requested during your application. Who we are looking for… A professional, polite and courteous telephone mannerAbility to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essentialA good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detailConfident in working independentlyConfident in making complex decisionsSelf-motivated and able to affectively problem solveInterpersonal skillsBe driven to work towards achievable targetsExcellent numeracy skills Previous banking/ financial experience is highly desired but not essential Previous call centre/ customer service experience is essential Values we look for you to have...Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner.Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others.Open-Mindedness- You are able to be open to different ways of thinking and new ideas.Critical Thinking- You are able to think logically when making decisions.Solution Orientation- Having a forward thinking mindset focused on resolving challenges.Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. What will my role involve…? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contactSupporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking supportHelping customers that may be going through financial difficulty and debit card supportPromoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank’s complete range of servicesProblem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customersEnsure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customerAbility to react fast when the day gets busy and handle a wide variety of different customers – excellent time management Confident in following banking processes and explaining this to customer Here are our key benefits… Perks at Work – Savings Discounts / Free Online ClassesHelp@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal AdviceCritical Illness – up to £10,000Cycle to Work SchemeEyecare support voucherHoliday Purchase SchemeLength of Service AwardsWorkplace PensionMonthly Inspire Awards – For the best of the bestRefer-A-Friend earns up to £1,200 for youMonthly Wellbeing WebinarsDedicated Employee Experience Progress – Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of serviceDiscounted Bus Travel in Glasgow (First Bus)No peak rail fares - travel is more afforable, at all times Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you’re interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner. #priority 

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  CUSTOMER SERVICE SPECIALIST – OFFICE BASED IN GLASGOW  Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service.  We have a fantastic opportunity for inbound customer service specialist for our Personal Banking line of business Lloyds Banking Division campaign. Here is all you need to know…Start Date: OngoingSalary: £26436.80Job Type: Full Time – Permanent Working Hours: 40 hours per week (including training) Operational hours after training -  We require full flexibility between 08.00 - 22.00 Monday - SundayTraining: 2 weeks based in Glasgow, City Park.Training hours 09:00am – 18:00pm Monday – Friday Joining the team: First 3-months working on-site in Glasgow  then opportunity to choose on-site or at-home working whichever suits you best dependent on performance.You must be able to demonstrate at least one years' experience in a customer service role. Please ensure that you upload your CV when requested during your application. Who we are looking for… A professional, polite and courteous telephone mannerAbility to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essentialA good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detailConfident in working independentlyConfident in making complex decisionsSelf-motivated and able to affectively problem solveInterpersonal skillsBe driven to work towards achievable targetsExcellent numeracy skills Previous banking/ financial experience is highly desired but not essential Previous call centre/ customer service experience is essential Values we look for you to have...Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner.Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others.Open-Mindedness- You are able to be open to different ways of thinking and new ideas.Critical Thinking- You are able to think logically when making decisions.Solution Orientation- Having a forward thinking mindset focused on resolving challenges.Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. What will my role involve…? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contactSupporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking supportHelping customers that may be going through financial difficulty and debit card supportPromoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank’s complete range of servicesProblem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customersEnsure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customerAbility to react fast when the day gets busy and handle a wide variety of different customers – excellent time management Confident in following banking processes and explaining this to customer Here are our key benefits… Perks at Work – Savings Discounts / Free Online ClassesHelp@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal AdviceCritical Illness – up to £10,000Cycle to Work SchemeEyecare support voucherHoliday Purchase SchemeLength of Service AwardsWorkplace PensionMonthly Inspire Awards – For the best of the bestRefer-A-Friend earns up to £1,200 for youMonthly Wellbeing WebinarsDedicated Employee Experience Progress – Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of serviceDiscounted Bus Travel in Glasgow (First Bus)No peak rail fares - travel is more afforable, at all times Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you’re interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner. #priority 

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  CUSTOMER SERVICE SPECIALIST – OFFICE BASED IN GLASGOW  Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service.  We have a fantastic opportunity for inbound customer service specialist for our Personal Banking line of business Lloyds Banking Division campaign. Here is all you need to know…Start Date: OngoingSalary: £26436.80Job Type: Full Time – Permanent Working Hours: 40 hours per week (including training) Operational hours after training -  We require full flexibility between 08.00 - 22.00 Monday - SundayTraining: 2 weeks based in Glasgow, City Park.Training hours 09:00am – 18:00pm Monday – Friday Joining the team: First 3-months working on-site in Glasgow  then opportunity to choose on-site or at-home working whichever suits you best dependent on performance.You must be able to demonstrate at least one years' experience in a customer service role. Please ensure that you upload your CV when requested during your application. Who we are looking for… A professional, polite and courteous telephone mannerAbility to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essentialA good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detailConfident in working independentlyConfident in making complex decisionsSelf-motivated and able to affectively problem solveInterpersonal skillsBe driven to work towards achievable targetsExcellent numeracy skills Previous banking/ financial experience is highly desired but not essential Previous call centre/ customer service experience is essential Values we look for you to have...Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner.Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others.Open-Mindedness- You are able to be open to different ways of thinking and new ideas.Critical Thinking- You are able to think logically when making decisions.Solution Orientation- Having a forward thinking mindset focused on resolving challenges.Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. What will my role involve…? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contactSupporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking supportHelping customers that may be going through financial difficulty and debit card supportPromoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank’s complete range of servicesProblem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customersEnsure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customerAbility to react fast when the day gets busy and handle a wide variety of different customers – excellent time management Confident in following banking processes and explaining this to customer Here are our key benefits… Perks at Work – Savings Discounts / Free Online ClassesHelp@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal AdviceCritical Illness – up to £10,000Cycle to Work SchemeEyecare support voucherHoliday Purchase SchemeLength of Service AwardsWorkplace PensionMonthly Inspire Awards – For the best of the bestRefer-A-Friend earns up to £1,200 for youMonthly Wellbeing WebinarsDedicated Employee Experience Progress – Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of serviceDiscounted Bus Travel in Glasgow (First Bus)No peak rail fares - travel is more afforable, at all times Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you’re interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner. #priority 

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  CUSTOMER SERVICE SPECIALIST – OFFICE BASED IN GLASGOW  Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service.  We have a fantastic opportunity for inbound customer service specialist for our Personal Banking line of business Lloyds Banking Division campaign. Here is all you need to know…Start Date: OngoingSalary: £26436.80Job Type: Full Time – Permanent Working Hours: 40 hours per week (including training) Operational hours after training -  We require full flexibility between 08.00 - 22.00 Monday - SundayTraining: 2 weeks based in Glasgow, City Park.Training hours 09:00am – 18:00pm Monday – Friday Joining the team: First 3-months working on-site in Glasgow  then opportunity to choose on-site or at-home working whichever suits you best dependent on performance.You must be able to demonstrate at least one years' experience in a customer service role. Please ensure that you upload your CV when requested during your application. Who we are looking for… A professional, polite and courteous telephone mannerAbility to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essentialA good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detailConfident in working independentlyConfident in making complex decisionsSelf-motivated and able to affectively problem solveInterpersonal skillsBe driven to work towards achievable targetsExcellent numeracy skills Previous banking/ financial experience is highly desired but not essential Previous call centre/ customer service experience is essential Values we look for you to have...Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner.Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others.Open-Mindedness- You are able to be open to different ways of thinking and new ideas.Critical Thinking- You are able to think logically when making decisions.Solution Orientation- Having a forward thinking mindset focused on resolving challenges.Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. What will my role involve…? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contactSupporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking supportHelping customers that may be going through financial difficulty and debit card supportPromoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank’s complete range of servicesProblem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customersEnsure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customerAbility to react fast when the day gets busy and handle a wide variety of different customers – excellent time management Confident in following banking processes and explaining this to customer Here are our key benefits… Perks at Work – Savings Discounts / Free Online ClassesHelp@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal AdviceCritical Illness – up to £10,000Cycle to Work SchemeEyecare support voucherHoliday Purchase SchemeLength of Service AwardsWorkplace PensionMonthly Inspire Awards – For the best of the bestRefer-A-Friend earns up to £1,200 for youMonthly Wellbeing WebinarsDedicated Employee Experience Progress – Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of serviceDiscounted Bus Travel in Glasgow (First Bus)No peak rail fares - travel is more afforable, at all times Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you’re interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner. #priority 

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  CUSTOMER SERVICE SPECIALIST – OFFICE BASED IN GLASGOW  Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service.  We have a fantastic opportunity for inbound customer service specialist for our Personal Banking line of business Lloyds Banking Division campaign. Here is all you need to know…Start Date: OngoingSalary: £26436.80Job Type: Full Time – Permanent Working Hours: 40 hours per week (including training) Operational hours after training -  We require full flexibility between 08.00 - 22.00 Monday - SundayTraining: 2 weeks based in Glasgow, City Park.Training hours 09:00am – 18:00pm Monday – Friday Joining the team: First 3-months working on-site in Glasgow  then opportunity to choose on-site or at-home working whichever suits you best dependent on performance.You must be able to demonstrate at least one years' experience in a customer service role. Please ensure that you upload your CV when requested during your application. Who we are looking for… A professional, polite and courteous telephone mannerAbility to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essentialA good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detailConfident in working independentlyConfident in making complex decisionsSelf-motivated and able to affectively problem solveInterpersonal skillsBe driven to work towards achievable targetsExcellent numeracy skills Previous banking/ financial experience is highly desired but not essential Previous call centre/ customer service experience is essential Values we look for you to have...Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner.Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others.Open-Mindedness- You are able to be open to different ways of thinking and new ideas.Critical Thinking- You are able to think logically when making decisions.Solution Orientation- Having a forward thinking mindset focused on resolving challenges.Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. What will my role involve…? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contactSupporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking supportHelping customers that may be going through financial difficulty and debit card supportPromoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank’s complete range of servicesProblem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customersEnsure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customerAbility to react fast when the day gets busy and handle a wide variety of different customers – excellent time management Confident in following banking processes and explaining this to customer Here are our key benefits… Perks at Work – Savings Discounts / Free Online ClassesHelp@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal AdviceCritical Illness – up to £10,000Cycle to Work SchemeEyecare support voucherHoliday Purchase SchemeLength of Service AwardsWorkplace PensionMonthly Inspire Awards – For the best of the bestRefer-A-Friend earns up to £1,200 for youMonthly Wellbeing WebinarsDedicated Employee Experience Progress – Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of serviceDiscounted Bus Travel in Glasgow (First Bus)No peak rail fares - travel is more afforable, at all times Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you’re interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner. #priority 

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  CUSTOMER SERVICE SPECIALIST – OFFICE BASED IN GLASGOW  Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service.  We have a fantastic opportunity for inbound customer service specialist for our Personal Banking line of business Lloyds Banking Division campaign. Here is all you need to know…Start Date: OngoingSalary: £26436.80Job Type: Full Time – Permanent Working Hours: 40 hours per week (including training) Operational hours after training -  We require full flexibility between 08.00 - 22.00 Monday - SundayTraining: 2 weeks based in Glasgow, City Park.Training hours 09:00am – 18:00pm Monday – Friday Joining the team: First 3-months working on-site in Glasgow  then opportunity to choose on-site or at-home working whichever suits you best dependent on performance.You must be able to demonstrate at least one years' experience in a customer service role. Please ensure that you upload your CV when requested during your application. Who we are looking for… A professional, polite and courteous telephone mannerAbility to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essentialA good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detailConfident in working independentlyConfident in making complex decisionsSelf-motivated and able to affectively problem solveInterpersonal skillsBe driven to work towards achievable targetsExcellent numeracy skills Previous banking/ financial experience is highly desired but not essential Previous call centre/ customer service experience is essential Values we look for you to have...Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner.Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others.Open-Mindedness- You are able to be open to different ways of thinking and new ideas.Critical Thinking- You are able to think logically when making decisions.Solution Orientation- Having a forward thinking mindset focused on resolving challenges.Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. What will my role involve…? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contactSupporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking supportHelping customers that may be going through financial difficulty and debit card supportPromoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank’s complete range of servicesProblem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customersEnsure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customerAbility to react fast when the day gets busy and handle a wide variety of different customers – excellent time management Confident in following banking processes and explaining this to customer Here are our key benefits… Perks at Work – Savings Discounts / Free Online ClassesHelp@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal AdviceCritical Illness – up to £10,000Cycle to Work SchemeEyecare support voucherHoliday Purchase SchemeLength of Service AwardsWorkplace PensionMonthly Inspire Awards – For the best of the bestRefer-A-Friend earns up to £1,200 for youMonthly Wellbeing WebinarsDedicated Employee Experience Progress – Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of serviceDiscounted Bus Travel in Glasgow (First Bus)No peak rail fares - travel is more afforable, at all times Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you’re interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner. #priority 

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  CUSTOMER SERVICE SPECIALIST – OFFICE BASED IN GLASGOW  Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service.  We have a fantastic opportunity for inbound customer service specialist for our Personal Banking line of business Lloyds Banking Division campaign. Here is all you need to know…Start Date: OngoingSalary: £26436.80Job Type: Full Time – Permanent Working Hours: 40 hours per week (including training) Operational hours after training -  We require full flexibility between 08.00 - 22.00 Monday - SundayTraining: 2 weeks based in Glasgow, City Park.Training hours 09:00am – 18:00pm Monday – Friday Joining the team: First 3-months working on-site in Glasgow  then opportunity to choose on-site or at-home working whichever suits you best dependent on performance.You must be able to demonstrate at least one years' experience in a customer service role. Please ensure that you upload your CV when requested during your application. Who we are looking for… A professional, polite and courteous telephone mannerAbility to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essentialA good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detailConfident in working independentlyConfident in making complex decisionsSelf-motivated and able to affectively problem solveInterpersonal skillsBe driven to work towards achievable targetsExcellent numeracy skills Previous banking/ financial experience is highly desired but not essential Previous call centre/ customer service experience is essential Values we look for you to have...Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner.Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others.Open-Mindedness- You are able to be open to different ways of thinking and new ideas.Critical Thinking- You are able to think logically when making decisions.Solution Orientation- Having a forward thinking mindset focused on resolving challenges.Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. What will my role involve…? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contactSupporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking supportHelping customers that may be going through financial difficulty and debit card supportPromoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank’s complete range of servicesProblem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customersEnsure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customerAbility to react fast when the day gets busy and handle a wide variety of different customers – excellent time management Confident in following banking processes and explaining this to customer Here are our key benefits… Perks at Work – Savings Discounts / Free Online ClassesHelp@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal AdviceCritical Illness – up to £10,000Cycle to Work SchemeEyecare support voucherHoliday Purchase SchemeLength of Service AwardsWorkplace PensionMonthly Inspire Awards – For the best of the bestRefer-A-Friend earns up to £1,200 for youMonthly Wellbeing WebinarsDedicated Employee Experience Progress – Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of serviceDiscounted Bus Travel in Glasgow (First Bus)No peak rail fares - travel is more afforable, at all times Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you’re interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner. #priority 

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  CUSTOMER SERVICE SPECIALIST – OFFICE BASED IN GLASGOW  Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service.  We have a fantastic opportunity for inbound customer service specialist for our Personal Banking line of business Lloyds Banking Division campaign. Here is all you need to know…Start Date: OngoingSalary: £26436.80Job Type: Full Time – Permanent Working Hours: 40 hours per week (including training) Operational hours after training -  We require full flexibility between 08.00 - 22.00 Monday - SundayTraining: 2 weeks based in Glasgow, City Park.Training hours 09:00am – 18:00pm Monday – Friday Joining the team: First 3-months working on-site in Glasgow  then opportunity to choose on-site or at-home working whichever suits you best dependent on performance.You must be able to demonstrate at least one years' experience in a customer service role. Please ensure that you upload your CV when requested during your application. Who we are looking for… A professional, polite and courteous telephone mannerAbility to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essentialA good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detailConfident in working independentlyConfident in making complex decisionsSelf-motivated and able to affectively problem solveInterpersonal skillsBe driven to work towards achievable targetsExcellent numeracy skills Previous banking/ financial experience is highly desired but not essential Previous call centre/ customer service experience is essential Values we look for you to have...Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner.Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others.Open-Mindedness- You are able to be open to different ways of thinking and new ideas.Critical Thinking- You are able to think logically when making decisions.Solution Orientation- Having a forward thinking mindset focused on resolving challenges.Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. What will my role involve…? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contactSupporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking supportHelping customers that may be going through financial difficulty and debit card supportPromoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank’s complete range of servicesProblem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customersEnsure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customerAbility to react fast when the day gets busy and handle a wide variety of different customers – excellent time management Confident in following banking processes and explaining this to customer Here are our key benefits… Perks at Work – Savings Discounts / Free Online ClassesHelp@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal AdviceCritical Illness – up to £10,000Cycle to Work SchemeEyecare support voucherHoliday Purchase SchemeLength of Service AwardsWorkplace PensionMonthly Inspire Awards – For the best of the bestRefer-A-Friend earns up to £1,200 for youMonthly Wellbeing WebinarsDedicated Employee Experience Progress – Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of serviceDiscounted Bus Travel in Glasgow (First Bus)No peak rail fares - travel is more afforable, at all times Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you’re interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner. #priority 

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  CUSTOMER SERVICE SPECIALIST – OFFICE BASED IN GLASGOW  Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service.  We have a fantastic opportunity for inbound customer service specialist for our Personal Banking line of business Lloyds Banking Division campaign. Here is all you need to know…Start Date: OngoingSalary: £26436.80Job Type: Full Time – Permanent Working Hours: 40 hours per week (including training) Operational hours after training -  We require full flexibility between 08.00 - 22.00 Monday - SundayTraining: 2 weeks based in Glasgow, City Park.Training hours 09:00am – 18:00pm Monday – Friday Joining the team: First 3-months working on-site in Glasgow  then opportunity to choose on-site or at-home working whichever suits you best dependent on performance.You must be able to demonstrate at least one years' experience in a customer service role. Please ensure that you upload your CV when requested during your application. Who we are looking for… A professional, polite and courteous telephone mannerAbility to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essentialA good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detailConfident in working independentlyConfident in making complex decisionsSelf-motivated and able to affectively problem solveInterpersonal skillsBe driven to work towards achievable targetsExcellent numeracy skills Previous banking/ financial experience is highly desired but not essential Previous call centre/ customer service experience is essential Values we look for you to have...Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner.Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others.Open-Mindedness- You are able to be open to different ways of thinking and new ideas.Critical Thinking- You are able to think logically when making decisions.Solution Orientation- Having a forward thinking mindset focused on resolving challenges.Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. What will my role involve…? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contactSupporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking supportHelping customers that may be going through financial difficulty and debit card supportPromoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank’s complete range of servicesProblem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customersEnsure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customerAbility to react fast when the day gets busy and handle a wide variety of different customers – excellent time management Confident in following banking processes and explaining this to customer Here are our key benefits… Perks at Work – Savings Discounts / Free Online ClassesHelp@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal AdviceCritical Illness – up to £10,000Cycle to Work SchemeEyecare support voucherHoliday Purchase SchemeLength of Service AwardsWorkplace PensionMonthly Inspire Awards – For the best of the bestRefer-A-Friend earns up to £1,200 for youMonthly Wellbeing WebinarsDedicated Employee Experience Progress – Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of serviceDiscounted Bus Travel in Glasgow (First Bus)No peak rail fares - travel is more afforable, at all times Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you’re interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner. #priority 

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We are currently looking for interpreters in Glasgow. We are extremely in-demand right now; this is an excellent opportunity to receive multiple interpreting assignments from Premium Linguistic Services every day! . Skills and experience required: Fluent in English and all languages. Qualification and/or Experience in Interpreting and/or Languages - if you are not sure about your qualification or expe... CRWG1_UKTJ Read Less

CUSTOMER SERVICE SPECIALIST OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We have a fantastic opportunity for inbound customer service specialist for our Personal Banking line of business Lloyds Banking Division campaign. Here is all you need to know Start Date: Ongoing... CRWG1_UKTJ Read Less

Trainee Cyber Security Course Programme – Job Guarantee Included Complete online training designed to take you from zero experience to your first Cyber Security role. Study part-time, build fundamental skills, and get dedicated job placement support until you're hired. Flexible financing options available, with payment plans starting from as low as £142 per month. The Programme Complete this 8-10 week online training with just 2 hours per day of study time. You will learn industry-recognised methodologies, network security, threat detection, vulnerability management, and incident response, while building practical experience with Live Labs. The programme includes earning CompTIA certifications (A+, Network+, Security+) recognised by UK employers, expert tutor support throughout your studies, dedicated job placement support with CV rewrite, interview preparation, and access to exclusive job opportunities. The Outcome 93% of graduates secure cyber security roles within 3 months. Starting salaries: £28,000 – £38,000+ Who This Is For The programme is completely beginner-friendly, so no experience is needed. Career changers are welcome, and you can study at your own pace. *This programme is available to UK-based learners only. Ready to start earning in Cyber Security? Limited spaces available. Apply now for the next available cohort. Read Less

Join The Gym Group - and achieve your Personal Best Are you a passionate and people-focused Level 3 qualified Personal Trainer looking to build your career in a vibrant, supportive environment? At The Gym Group , we're not just a gym-we're a nationwide community making fitness accessible to all. With over 240 locations across the UK , we lead the way in providing a high value, 24/7 fitness experience that's inclusive, innovative, and engaging . Why Choose The Gym Group? We put people first-our members and our trainers! Here's why joining us is the best move for your career: ? Unrivalled Growth & Training - Our industry-leading induction and ongoing development programs give you the confidence and skills to grow your career and unlock new opportunities. . ? Flexibility that Works for You - Choose the hours that suit your lifestyle, with financial security through a guaranteed salary . ? Cutting-Edge Facilities - We invest millions every year in refurbishing our gyms and keeping them fitted out with the latest equipment. ? Official Hyrox Partner - Be part of the latest fitness trends with dedicated Hyrox training sessions in 120+ gyms nationwide. ? Supportive & Inclusive Community - Be part of a team that celebrates diversity, champions collaboration, and helps you succeed. Your Benefits as a Fitness Trainer (Employed Role): ? Guaranteed Salary & Financial Security - Enjoy a stable income while doing what you love. ? Flexible Contracts - You can choose the hours you are contracted to. ? Funded First Aid Qualification - We've got you covered. ? Free Gym Membership for you + a friend or family member. ? Work-Life Balance - With holiday pay, sick pay, and an Employee Assistance Programme for mental health and financial support. ? 24/7 GP Access - Skip the queues and get expert advice anytime. ? Tooth Fairy - Your smart dental companion - Supporting your oral health with expert guidance . ? Exclusive Discounts at top retailers. ? Pension Scheme & Share Options - Plan for your future with confidence. Want to Offer Personal Training Services too? We've Got You Covered with our Personal Trainer Rental Agreement : ?? Zero-Risk Start - First month's rent 100% free! ?? Keep 100% of Your Earnings - being self-employed means no cut for us, no limits, and no sneaky licence fees. ?? Ongoing Career Development - to advance your learnings and grow your earnings! ?? Free Promotion & Support - Get your name out there with in-gym advertising and social media exposure. ?? Ready to take your PT career to the next level? Join a community that supports your growth, celebrates your success, and helps you thrive. ?? Apply now and let's get started! Need assistance? If you have a disability or condition that makes it difficult for you to complete your application online please email your cv to or alternatively call the TGG Recruitment team on 0203 319 4838 and someone will be more than happy to support you. We also want to put it out there that we actively encourage applications from a diverse demographic and we are passionate about your culture and value alignment. We want this to be a match that works for you as much as for us! TPBN1_UKTJ Read Less

Are you an Events Professional with exceptional leadership skills? Are you looking for an exciting opportunity, and the chance to lead a team of talented, dedicated and highly trained, event security professionals? Do you have a passion for delivering high-quality event security services to a diverse range of clients and events? Can you do so while to demonstrating first class leadership and our values of Loyalty, Integrity and Professionalism while delivering a high standard of service. If so, we want to hear from you! We are an award-winning event team, providing security solutions for some of the most prestigious and iconic events across Scotland. We are looking for a Regional Manager to join our dynamic and growing team in Glasgow. You will be responsible for driving the growth of your events space, building strong client relationships, mentoring and developing your team members, and identifying future talent. You will also be involved in strategic planning, budget management, identifying and mitigating risks, and ensuring your team deliver a service at the highest level of industry standards and best practice. You will have the opportunity to lead your team to deliver a variety of events, such as live music events, festivals, sporting occasions, cultural and seasonal events and more across a portfolio of prestigious clients. You will also have the full support of the SecuriGroup Academy, which delivers security apprenticeships alongside a full suite of events qualifications, to help you develop your team and enhance your own skills. You will work closely with our senior team to develop and grow our event portfolio. At SGL we believe that the diversity of our workforce should reflect the community in which we serve. SGL are equal opportunities and inclusive employers, committed to continual improvement. What will you do: Provide strategic leadership to our event management and supervision team, ensuring we deliver high-quality security services to clients and event attendees. Plan and coordinate the security deployment and associated requirements for each event, in line with client requirements and operational needs. Build and maintain strong and positive relationships with clients, event organisers, multi-agency partners and other stakeholders, ensuring their expectations are met and exceeded. Mentor and develop your team members, providing them with feedback, coaching, and training opportunities, ensuring they have the skills and knowledge to excel in their roles and deliver an exceptional service as company ambassadors. Identify and recruit new talent for your team, ensuring they have the necessary skills, qualifications, and attitude to join our award-winning company. Contribute to the strategic planning and development of the event security business, identifying new opportunities, markets, and clients. Manage the budget and financial performance of your team, ensuring they operate within agreed targets and deliver value for money. Identify and mitigate any potential risks, issues, or challenges that may arise during the delivery of security services, ensuring they are resolved promptly and effectively. Ensure compliance with all relevant security industry, health and safety, and legal regulations, as well as our own policies and procedures, creating event specific Risk Assessments to minimise risks and ensure the safety of all stakeholders. What we need from you: Previous experience in a similar management role. A valid SIA licence preferable but not essential. Event Management Qualification preferable but not essential. Excellent leadership, communication, and interpersonal skills, with the ability to motivate and inspire your team. Strong client relationship management skills, with the ability to build trust and rapport with a diverse range of clients and stakeholders. Sound knowledge and understanding of the events industry including the latest trends, best practices, and regulations. Ability to plan and organise effectively, prioritise tasks, and manage multiple projects simultaneously with commercial awareness. Ability to work under pressure, adapt to changing situations, and solve problems creatively and efficiently. Ability to work flexibly, including evenings, weekends, and bank holidays, as required by the events schedule. Ambitious, driven, and passionate about events and delivering exceptional service to our existing clients and match our ambitions for growth. What We Will Do for You: Continuous Learning: Access to tailored training programs, workshops, seminars, and industry conferences to enhance your skills and stay updated with the latest security trends. Growth Opportunities: Pathways for career progression and new challenges within our organization, fostering a culture of growth and advancement. Performance Recognition: Acknowledgment of your achievements and outstanding performance through various recognition programs, creating a positive and motivating work environment. Supportive Leadership: Guidance, mentorship, and resources from our committed leadership team to support your success and help you thrive in your role. Read Less

We are currently looking for interpreters in Glasgow. We are extremely in-demand right now; this is an excellent opportunity to receive multiple interpreting assignments from Premium Linguistic Services every day! . Skills and experience required: Fluent in English and all languages. Qualification and/or Experience in Interpreting and/or Languages - if you are not sure about your qualification or experience please send us CV our friendly recruitment team will evaluate it for you. Main duties: Face to face interpreting Dealing with confidential information Time keeping Liaising between service user and service provider Benefits of working as an interpreter: Flexibility of hours Autonomy New skills No office politics Income control Benefits of being self-employed During application, Interpreters will be required to: o prove interpreting experience or qualification o be eligible for self-employment in the UK o provide a current valid DBS / PVG check If you are keen to work in a fast growing interpreting agency which cooperates with a number of organisations in the UK public sector and which can offer you a high number of bookings, then please apply. Due to the nature of this position, the recruiter has requested to restrict applications by location. Only candidates in the United Kingdom may apply TPBN1_UKTJ Read Less

We are currently looking for interpreters in Glasgow. We are extremely in-demand right now; this is an excellent opportunity to receive multiple interpreting assignments from Premium Linguistic Services every day! . Skills and experience required: Fluent in English and all languages. Qualification and/or Experience in Interpreting and/or Languages - if you are not sure about your qualification or experience please send us CV our friendly recruitment team will evaluate it for you. Main duties: Face to face interpreting Dealing with confidential information Time keeping Liaising between service user and service provider Benefits of working as an interpreter: Flexibility of hours Autonomy New skills No office politics Income control Benefits of being self-employed During application, Interpreters will be required to: o prove interpreting experience or qualification o be eligible for self-employment in the UK o provide a current valid DBS / PVG check If you are keen to work in a fast growing interpreting agency which cooperates with a number of organisations in the UK public sector and which can offer you a high number of bookings, then please apply. Due to the nature of this position, the recruiter has requested to restrict applications by location. Only candidates in the United Kingdom may apply TPBN1_UKTJ Read Less

Associate (Drainage) Derby / Glasgow / Bristol Permanent Office/Home Hybrid Working Do you want to be a part of a growing Infrastructure Design team? Can you collaborate on projects? Are you a Chartered Engineer experienced in drainage design? Then, read on. This could be the next adventure in your career. Create Solutions that will enable a better tomorrow To further strengthen our Highways and Drainage discipline, we are looking for an experienced Associate (Drainage) to join us. Youll be working across a portfolio of projects across the UK, typically in rail, highways and water as well as the opportunity to support across different sectors and our projects across the globe. Your key responsibilities will be: * Managing and coordinating delivery of your work to time and budget, ensuring a high standard of technical quality and compliance with our internal management systems across the entire project lifecycle from feasibility to detailed design, including site supervision where required. * Production of drainage designs, assessments and checking others work, including preparation or checking of models, calculations, written reports, specifications and other contract deliverables * Ensuring that design, assessments and checking of designs are in accordance with the current Standards, Codes of Practice and Best Practice * Developing and mentoring less experienced engineers and technicians within your project teams * Assisting with the preparation of bids and tenders and supporting the Directors in pursuing business development opportunities Your skills. Our team. Together we design the future. The first step to success in this role is that you are eager to collaborate with the people around you, whether they are colleagues, partners, or customers. Developing ties with others is something you do by acting respectfully and delivering on your promises. And you never get set in your ways but keep exploring new insights and ways to improve. On top of that, you’ll have: * Achieved Chartered Engineer (C.Eng) status with experience working on multi-disciplinary projects. * Skilled analytical ability and a solid understanding of current design standards and the latest drainage design tools and software * Experience of undertaking or specifying drainage surveys * Experience of catchment analysis, hydraulic design, pumping station design and legislative requirements * Demonstrable experience in railway, highway or water sectors. Ideally both working for the Client or in a Design & build environment * Good team leadership skills with the ability to support, mentor and develop less experienced engineers * A sound understanding and experience in the application of the CDM Regulations and risk assessment process including knowledge of current standards and legislation, including application of the Common Safety Method A place to work and so much more. At COWI, we work together with our customers to shape a sustainable and liveable world. We do it by applying our knowledge and curiosity – and sometimes even our courage – to create the solutions the world needs today to enable a better tomorrow. We support our customers transition towards increased sustainability. We strive to lead by exanple by embedding environmental management, social responsibility and good governance into our business practices and the options we provide to our customers. We value differences and development and cultivate an environment of belonging and having fun. Because that is what brings out the best in you, at work and at home. What we also offer: To us, a fair reward is more than a competitive salary. We want to take care of our people professionally and personally as well. Some of our benefits include: * 28days holidayplus all UKbank and public holidays * Formalised development plans and yearly promotion opportunities * Private health care, for you anda contribution from you foryour immediate dependents * Flexible and hybrid working conditions * Annual subscription fees paid for your membership of two Professional Institutions * Group personal pension scheme – salary exchange * Life assurance * Maternity Leave: 1-20 weeks full pay, 21-26 weeks half pay, 27-39 Statutory (SMP) 40-52 weeks unpaid (eligibility criteria will apply) * Paternity Leave: 12 weeks full pay (eligibility criteria will apply) Optional benefits include: Electric vehicle lease Annual Rail card (available for under 30s) Got more questions? If you have any unanswered questions about the role or what we have to offer, please reach out to our Talent Acquisition Specialist Laura Dobson ladn@cowi.com. Experienced in Drainage but not at Associate grade? We are happy to hear from engineers at all levels of experience as our Highways and Drainage discipline continues to expand. Please contact Laura if youd like a chat about what a career and life at COWI could look like. Get to know us even better at our website, www.cowi.com, where you can learn more about our projects, our strategy, what we want to achieve and what life is like at COWI. J-18808-Ljbffr Read Less

Globe Locums is seeking a Practice Nurse for a position in Glasgow, United Kingdom. The role is an ongoing contract with a pay rate up to £45/hr. Start date ASAP and candidates must be fully compliant and ready to work in a clinical setting. The nurse will need 2 years of post-graduate experience, HCPC registration, and an active NMC PIN where applicable. DBS/Police check and valid UK visa/passport are required. The agency emphasizes clinician-led recruitment for clinicians. J-18808-Ljbffr Read Less

Practice Manager – Private Patient GP & Health Centre * Location: Glasgow City Centre (Onsite) Position: Full-Time, Permanent Hours: Monday to Friday Hours 08:30 - 17:00 * Rewards: Attractive and competitive base salary. Comprehensive benefits package. Private Medical Insurance for you and your family. Significant Employee wellbeing and finance support programmes. Ongoing professional development We are seeking an experienced and commercially astute Medical Practice Manager to lead the day-to-day operations of a commercially successful and well-established private patient GP and Health Centre in the City Centre of Glasgow. This is an exciting newly created opportunity to join HCA Healthcare UK, one of the countrys leading independent healthcare providers, and play a pivotal role in delivering an exceptional patient experience while driving operational excellence, financial performance, and sustainable growth. As Practice Manager, you will have overall responsibility for the operational management of the practice, ensuring the delivery of high-quality private patient services, achievement of productivity and financial targets, and the effective partnership with a multidisciplinary employed team. Success in this role will depend not only on delivering operational and commercial excellence, but also on creating an engaged, high-performing culture that attracts, develops and retains exceptional talent while ensuring an outstanding patient experience. To support this, you will have access to the full breadth of HCA Healthcare UKs infrastructure, including market-leading wellbeing resources, employee support programmes, learning and development opportunities, and specialist people-focused services designed to help teams thrive and perform at their best. What Youll Do As our new strategic Practice Manager, you will: * Lead the operational management of a busy and successful private GP and Health Centre. Offering private patient GP services, Comprehensive Health-screening services, Nursing, Psychology and Physiotherapy. * Take ownership of practice performance, ensuring delivery against key operational, financial and productivity objectives. Partnering GPs, Clinical Colleagues and Administrative personnel. * Manage practice budgets, forecasts and financial performance to ensure commercial success. Including engagement with Corporate Clients. * Analyse performance data and implement strategies to improve efficiency, utilisation and profitability. * Drive excellent patient experience standards and ensure delivery of outstanding customer service for all services provided in the health centre. * Lead, train, recruit, induct, manage and motivate existing and new joining team members, fostering a high-performance culture, associated to the HCA Healthcare Brand reputation. * Ensure effective workforce planning, resource allocation and service delivery, feeding into our London Based Primary Care Head Office. * Work closely with clinicians and senior stakeholders in the HCA group to optimise patient pathways and operational processes. * Oversee regulatory compliance, governance requirements and health and safety standards. * Monitor and improve operational KPIs, patient satisfaction metrics and service quality indicators. * Identify and implement continuous improvement initiatives to support business growth and operational excellence. * Build strong relationships with internal and external stakeholders and act as a key ambassador for the practice. Including our Corporate Clients. What Youll Bring We are looking for a confident, commercially focused healthcare leader who can balance exceptional patient care with strong business performance. You will possess: * Previous experience in a Practice Manager, Operations Manager, Healthcare Centre Manager. Including People management practices. * Demonstrable experience leading and developing high-performing teams. Including people management. * Excellent stakeholder management and communication skills. * Experience managing operational change and continuous improvement initiatives. * Strong analytical skills with the ability to interpret data and drive performance improvements. * Knowledge of local and national healthcare governance, compliance and quality standards. * A proactive, hands-on leadership style with exceptional organisational skills. * The ability to work effectively in a fast-paced, patient-focused environment. Desirable: * Experience within private healthcare, primary care, outpatient services or a GP practice environment. * Experience working within a commercially driven healthcare organisation. * Leadership or management qualifications. Why Join HCA Healthcare UK? With a history spanning over 57 years, HCA operates from more than 114 sites throughout the UK, and over 2588 across the United States, employing in total over 315,000 colleagues. Our extensive range of private patient funded primary and secondary care services is unparalleled. From ground-breaking surgical procedures to specialised oncology, haematology, and cardiology treatments, laboratories and therapies, along with neurorehabilitation and paediatrics, among others. We provide outstanding comprehensive care to our patients. Additionally, we also own and operate urgent care centres, corporate healthcare services, and GP and Occupational Health services nationwide, with a huge focus on health-screening and preventative medicine. At HCA Healthcare UK, we are committed to delivering exceptional healthcare experiences for our patients while creating an environment where our colleagues can thrive. This role offers the opportunity to make a significant impact within a successful private practice, combining operational leadership, commercial accountability and patient-centred care. Culture and values: At HCA UK we believe exceptional care starts with our people. We celebrate the unique perspectives and different experiences each of us bring as we know that when you feel seen, heard and supported you can be at your best for our patients, and each other. Our mission is simple, above all else we’re committed to the care and improvement of human life, a clear statement that extends to both our patients and colleagues. To achieve this, we live and breathe four core values: * Unique and Individual: We recognise and value everyone as unique and individual * Kindness and compassion:We treat people with kindness and compassion * Honesty, integrity and fairness:- We act with absolute honesty, integrity and fairness * Loyalty, respect and dignity:We trust and treat one another as valued members of the HCA UK family with loyalty, respect and dignity Reasonable adjustments We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. As a Disability Confident committed organisation, we’re happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them. 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## Director, Software-Enabled Enterprise ServicesGlasgow, Lanarkshire, United KingdomFind out how well you match with this jobJob ID9511**Position:** Director, Software-Enabled Enterprise Services**You will work**...hybrid from our Glasgow office, with flexibility to work from your home office.**Quick facts*** Ralliant is a precision technologies company built for impact makers* Operating companies serving critical markets: monitoring, sensing, test & measurement, defense, and industrial technologies* Global teams across multiple regions, aligned through the Ralliant Business System (RBS)**Why this is a great place to work...**You’ll join teams that solve hard problems with candor, speed, and respect. We practice continuous improvement through RBS—learning by doing, sharing what works, and raising the bar together. If you value ownership, transparency, and building things that matter, you’ll feel at home here.**Why this opportunity is unique...**Ralliant’s purpose is simple: our precision technologies create the confidence to break through every day. Across our operating companies, we help customers reduce risk, ensure performance, and make mission-critical decisions with clarity—turning precision into progress.**What you will do...**You will lead Qualitrol’s software-enabled enterprise services delivery—bringing consistency, transparency, and disciplined execution to our software programs, aligned to Ralliant’s operating rhythm and RBS. You’ll balance strategy and hands-on leadership, strengthen our recurring-revenue services platform, and set the engineering standard for quality, speed, and customer outcomes.You’ll manage Product Owners, Architects, Test Engineers, and Software Developers using Agile/Scrum to deliver customer-facing services. You’ll continuously improve how we build—championing modern practices such as AI-assisted delivery, continuous integration, test-driven development, and systematic problem solving.You’ll partner across global business and technology teams to align priorities, manage delivery risk, and remove roadblocks. You’ll hire and develop top talent, keep teams engaged, and create the environment to consistently deliver on-time, high-quality outcomes.**Additionally, you will have the opportunity to:*** Scale methodical AI-enabled development workflows and guardrails (secure-by-design, privacy/IP protections) to improve throughput and quality* Own portfolio planning and delivery (scope, schedule, cost), including reviews, risk management, and escalation resolution* Co-create roadmaps with Product Owners and leaders—balancing strategy, customer value, and capacity* Partner with architecture to deliver interoperable solutions and a frictionless, platform-led customer experience* Coach leaders and teams on Agile/Scrum/Lean and build career growth paths that retain and grow talent**This opportunity could be for you if...*** Bachelor’s degree in Computer Science, Engineering, or related field* Experience in professional software development* Working knowledge of IoT system development lifecycles* Working knowledge of Data Analytics Saas models**Are you interested? You may be an extraordinary fit if you*** Deep fluency in Agile/Scrum; familiarity with Lean product development* Ability to operationalize Agentic software engineering across teams* Self-directed leader who can zoom out to set direction and zoom in to unblock delivery* Strong collaborator and communicator across functions and geographies**Preferred skills/experience:*** Experience building and scaling high-performing software teams* Experience implementing responsible AI enablement in the SDLC (tooling, governance, training, measurement)**What are the benefits and perks of working at Ralliant?**You and your loved ones will be supported with a competitive and comprehensive benefits package. Details are available through Ralliant’s internal benefits resources and recruiting team.#LI-SM1**Ralliant Corporation Overview**Ralliant, originally part of Fortive, now stands as a bold, independent public company driving innovation at the forefront of precision technology. With a global footprint and a legacy of excellence, we empower engineers to bring next-generation breakthroughs to life — faster, smarter, and more reliably. Our high-performance instruments, sensors, and subsystems fuel mission-critical advancements across industries, enabling real-world impact where it matters most. At Ralliant we're building the future, together with those driven to push boundaries, solve complex problems, and leave a lasting mark on the world.**About Qualitrol**QUALITROL manufactures monitoring and protection devices for high value electrical assets and OEM manufacturing companies. Established in 1945, QUALITROL produces thousands of different types of products on demand and customized to meet our individual customers’ needs. We are the largest and most trusted global leader for partial discharge monitoring, asset protection equipment and information products across power generation, transmission, and distribution. At Qualitrol, we are redefining condition-based monitoring.We Are an Equal Opportunity Employer. Ralliant Corporation and all Ralliant Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Ralliant and all Ralliant Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@Ralliant.com. #J-18808-Ljbffr Read Less

Private Client Tax Manager / Senior Manager Glasgow £65,000 - £85,000 + Bonus + Hybrid Working Read Less

GP / Health Screener Location: Glasgow City Centre Hours: Full-Time or Part-Time (Minimum 4 Sessions per Week) Contract: Permanent, Salaried Working Pattern: Monday to Friday – No Evenings or Weekends Salary: £10500 - £11000 per session Make Prevention the Focus of Your Career Are you a GP looking for a role that offers more time with patients, a healthier work-life balance and the opportunity to focus on preventative medicine? Our client, one of the UK's leading private healthcare providers, is seeking an enthusiastic GP / Health Screener to join their expanding Primary Care team in Glasgow. This is a fantastic opportunity to work with patients who actively invest in their health, allowing you to deliver truly personalised care through longer consultations, lifestyle coaching and comprehensive health assessments. Whether you're looking for full-time or part-time work, you'll enjoy structured clinics, excellent support and genuine opportunities for career development within a world-class healthcare organisation. What's on Offer? Competitive salary Permanent salaried position Full-time or part-time opportunities (minimum 4 sessions per week) Monday to Friday working pattern No evenings, weekends or on-call commitments Pre-booked appointments with no rushed clinics 15-minute GP consultations Health screening appointments ranging from 30 minutes to 2 hours Full training provided in Advanced Health Screening Excellent work-life balance Outstanding career development and progression opportunities Modern clinical environment with excellent facilities Supportive multidisciplinary team Outstanding Benefits You’ll also benefit from an industry-leading rewards package, including: 25 days' annual leave plus bank holidays (increasing with service) Option to buy or sell annual leave Private healthcare insurance Enhanced private pension contributions Group Life Assurance Critical Illness Cover Enhanced maternity and paternity pay Cycle to Work Scheme Season Ticket Loan Corporate staff discounts Discounts with over 800 retailers Comprehensive flexible wellbeing and lifestyle benefits The Role As a GP / Health Screener, you’ll deliver high-quality primary care alongside comprehensive health assessments for an adult patient population, many of whom access services through corporate healthcare programmes. With extended appointment times, you’ll have the opportunity to build meaningful relationships with patients, explore their health goals and provide proactive, preventative healthcare that supports long-term wellbeing. Key Responsibilities Deliver high-quality private GP consultations Conduct comprehensive health assessments and screenings Review medical histories and perform clinical examinations Develop personalised prevention and lifestyle plans Support patients with behaviour change and health coaching Arrange and interpret appropriate investigations Prescribe medication and provide evidence-based treatment recommendations Perform clinical procedures including: Venepuncture (blood tests) Cervical screening (smear tests) ECGs Provide ongoing preventative healthcare advice and risk reduction strategies Maintain accurate clinical records using electronic patient systems About the Organisation Our client is one of the UK's largest and most respected private healthcare providers, with an international reputation for delivering exceptional patient care. With decades of investment in innovative treatments, technology and clinical excellence, the organisation provides an environment where healthcare professionals can thrive while delivering truly patient-centred care. Unlike many traditional General Practice settings, this role allows clinicians the time to focus on prevention, education and lifestyle medicine - supporting patients before illness develops rather than simply treating disease. The organisation is committed to continuous professional development, offering structured learning pathways, specialist training and excellent opportunities for career progression across its national network of hospitals and primary care services. About You We’re looking for a GP who is passionate about delivering exceptional patient care and enjoys building long-term relationships through preventative healthcare. Essential Full GMC registration with a licence to practise Excellent communication and interpersonal skills Good IT and clinical systems knowledge Patient-focused and compassionate approach Strong interest in preventative healthcare and lifestyle medicine Ability to work collaboratively within a multidisciplinary team Desirable Previous experience within private healthcare Experience delivering health assessments or wellbeing services Lifestyle medicine or health coaching experience Full training in Advanced Health Screening will be provided, making this an excellent opportunity for GPs looking to broaden their clinical expertise. Why Apply? This role offers something increasingly rare in modern General Practice - time . Time to understand your patients, time to educate and coach, and time to deliver truly preventative healthcare in a supportive private setting. If you're looking to move away from the pressures of traditional NHS General Practice while continuing to make a meaningful difference to patients' lives, this is an exceptional opportunity to develop your career with one of the UK's leading healthcare organisations. Interested? If you're ready to take the next step in your career and join an organisation that genuinely invests in its clinicians, we'd love to hear from you. Apply today or contact our recruitment team for a confidential discussion and a full job description. #J-18808-Ljbffr Read Less

We are currently looking for interpreters in Glasgow. We are extremely in-demand right now; this is an excellent opportunity to receive multiple interpreting assignments from Premium Linguistic Services every day! . Skills and experience required: Fluent in English and all languages. Qualification and/or Experience in Interpreting and/or Languages - if you are not sure about your qualification or experience please send us CV our friendly recruitment team will evaluate it for you. Main duties: Face to face interpreting Dealing with confidential information Time keeping Liaising between service user and service provider Benefits of working as an interpreter: Flexibility of hours Autonomy New skills No office politics Income control Benefits of being self-employed During application, Interpreters will be required to: o prove interpreting experience or qualification o be eligible for self-employment in the UK o provide a current valid DBS / PVG check If you are keen to work in a fast growing interpreting agency which cooperates with a number of organisations in the UK public sector and which can offer you a high number of bookings, then please apply. Due to the nature of this position, the recruiter has requested to restrict applications by location. Only candidates in the United Kingdom may apply JBRP1_UKTJ Read Less