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    Retail Team Leader - Glasgow  

    - Glasgow
    Role/Team overviewJoin us as a multi -site Retail Leader in Glasgow, w... Read More
    Role/Team overviewJoin us as a multi -site Retail Leader in Glasgow, where youll work within our Retail Operations team to inspire and lead your teams to consistently provide a great experience for our customers, as well as achieving exceptional commercial results. Youll have the support to aid your continued development to make an impact, pushing boundaries, creating solutions, hitting targets.Th...






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    CUSTOMER SERVICE SPECIALIST OFFICE BASED IN GLASGOW Teleperformance i... Read More
    CUSTOMER SERVICE SPECIALIST OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service.We have a fantastic opportunity for inbound customer service specialist for our Personal Banking line of business Lloyds Banking Division campaign.Here is all you need to knowStart Date: 17 Augu...


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    Senior Land Manager - Perth, Inverness, Aberdeen or Glasgow  

    - Aberdeen
    -
    Base Location: For this role, we require successful applicants to be b... Read More
    Base Location: For this role, we require successful applicants to be based from one of our Scottish locations - Perth, Inverness, Aberdeen or Glasgow.

    Salary: £60,000 - £77,400 + car/cash allowance + performance related bonus + a range of other benefits to support your family, finances and wellbeing.

    Working Pattern: Permanent Full Time Flexible First options available

    The role

    Join SSEN Transmission in a pivotal role supporting the delivery of critical energy infrastructure across Scotland. As a Senior Land Manager, you will play a key part in securing the rights needed to enable major capital projects, balancing strategic land assembly with effective stakeholder engagement. Working across a complex and high profile portfolio, you will help drive project delivery through both negotiated agreements and statutory processes, ensuring the long term resilience and development of the network.

    You will Provide senior support across a given region of SSEN Transmission's network area, securing, maintaining, and managing robust land and property rights over a challenging portfolio of projects, with a key focus on implementing strategy to underpin land agreements using statutory powers in the form of necessary wayleaves and compulsory purchase orders. Successfully apply and implement land assembly strategy to deliver project programmes for large capital projects across base capex, customer connections and strategic wider works portfolios, while managing risk to future network security. Lead and coordinate landowner liaison in relation to negotiating voluntary land rights, alongside coordinating the preparation of necessary wayleaves and compulsory purchase orders, with a focus on land referencing, data management, and the coordination of multiple disciplines to produce supporting statements for statutory applications. Develop and maintain positive working relationships with a wide range of internal and external stakeholders regarding policy over land and property rights, access and management of land, and the approach to securing and maintaining rights in land, including matters of valuation and compensation. Engage with key stakeholder groups including landowners, tenants, their agents, developers and relevant bodies such as local authorities, the Scottish Government Energy Consents Unit, Forestry and Land Scotland and local planning authorities. You have Strong understanding of landownership systems in Scotland and practical knowledge of relevant land management matters. Excellent knowledge of land and property rights, including good knowledge of wayleaves, servitudes and land acquisition. Excellent understanding of the relevant sections of the Electricity Act 1989, the Land Compensation Act 1973 and the Compulsory Purchase Act 1965. Demonstrable understanding of energy networks and their structure and governance. Membership of Rural Professional Group of the Royal Institution of Chartered Surveyors or the Central Association of Agricultural Valuers, or alternatively aspirations to work towards these. About SSE

    SSE's purpose is to provide energy needed today while building a better world of energy for tomorrow. We do this by developing, building, operating and investing in electricity infrastructure and businesses needed in the energy transition. Our Transforming for Growth investment plan sees us investing £33bn in critical electricity infrastructure across the five years to 2030.

    SSEN Transmission own and operate the electricity transmission network across the north of Scotland. We transport energy from where it is generated to where it is needed, ensuring a safe and reliable electricity supply for the communities we serve. But that's not all - we're upgrading the grid to deliver cleaner, homegrown energy for the future and building a network for net zero to create secure power for generations to come.

    Flexible benefits to fit your life

    Enjoy discounts on private healthcare and gym memberships. Wellbeing benefits like a free online GP and 24/7 counselling service. Interest-free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme. As well as generous family entitlements such as maternity and adoption pay, and paternity leave.

    Work with an equal opportunity employer

    SSE will make any reasonable adjustments you need to ensure that your application and experience with us is positive. Please contact Stephanie at / to discuss how we can support you.

    We're dedicated to fostering an open and inclusive workplace where people from all backgrounds can thrive. We create equal opportunities for everyone to succeed and especially welcome applications from those who may not be well represented in our workforce or industry.

    Ready to apply?

    Start your online application using the Apply Now box on this page. We only accept applications made online. We'll be in touch after the closing date to let you know if we'll be taking your application further. If you're offered a role with SSE, you'll need to complete a criminality check and a credit check before you start work.

    You can also apply for this role by clicking the Apply Button.

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      CUSTOMER SERVICE SPECIALIST – OFFICE BASED IN GLASGOW  Teleperforman... Read More
      CUSTOMER SERVICE SPECIALIST – OFFICE BASED IN GLASGOW  Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service.  We have a fantastic opportunity for inbound customer service specialist for our Personal Banking line of business Lloyds Banking Division campaign. Here is all you need to know…Start Date: 17 August 2026Salary: £26436.80Job Type: Full Time – Permanent Working Hours: 40 hours per week (including training) Operational hours after training -  We require full flexibility between 08.00 - 22.00 Monday - SundayTraining: 2 weeks based in Glasgow, City Park.Training hours 09:00am – 18:00pm Monday – Friday Joining the team: First 3-months working on-site in Glasgow  then opportunity to choose on-site or at-home working whichever suits you best dependent on performance.You must be able to demonstrate at least one years' experience in a customer service role. Please ensure that you upload your CV when requested during your application. Who we are looking for… A professional, polite and courteous telephone mannerAbility to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essentialA good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detailConfident in working independentlyConfident in making complex decisionsSelf-motivated and able to affectively problem solveInterpersonal skillsBe driven to work towards achievable targetsExcellent numeracy skills Previous banking/ financial experience is highly desired but not essential Previous call centre/ customer service experience is essential Values we look for you to have...Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner.Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others.Open-Mindedness- You are able to be open to different ways of thinking and new ideas.Critical Thinking- You are able to think logically when making decisions.Solution Orientation- Having a forward thinking mindset focused on resolving challenges.Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. What will my role involve…? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contactSupporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking supportHelping customers that may be going through financial difficulty and debit card supportPromoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank’s complete range of servicesProblem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customersEnsure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customerAbility to react fast when the day gets busy and handle a wide variety of different customers – excellent time management Confident in following banking processes and explaining this to customer Here are our key benefits… Perks at Work – Savings Discounts / Free Online ClassesHelp@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal AdviceCritical Illness – up to £10,000Cycle to Work SchemeEyecare support voucherHoliday Purchase SchemeLength of Service AwardsWorkplace PensionMonthly Inspire Awards – For the best of the bestRefer-A-Friend earns up to £1,200 for youMonthly Wellbeing WebinarsDedicated Employee Experience Progress – Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of serviceDiscounted Bus Travel in Glasgow (First Bus)No peak rail fares - travel is more afforable, at all times Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you’re interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner. #priority 

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      CUSTOMER SERVICE SPECIALIST – OFFICE BASED IN GLASGOW  Teleperforman... Read More
      CUSTOMER SERVICE SPECIALIST – OFFICE BASED IN GLASGOW  Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service.  We have a fantastic opportunity for inbound customer service specialist for our Personal Banking line of business Lloyds Banking Division campaign. Here is all you need to know…Start Date: 17 August 2026Salary: £26436.80Job Type: Full Time – Permanent Working Hours: 40 hours per week (including training) Operational hours after training -  We require full flexibility between 08.00 - 22.00 Monday - SundayTraining: 2 weeks based in Glasgow, City Park.Training hours 09:00am – 18:00pm Monday – Friday Joining the team: First 3-months working on-site in Glasgow  then opportunity to choose on-site or at-home working whichever suits you best dependent on performance.You must be able to demonstrate at least one years' experience in a customer service role. Please ensure that you upload your CV when requested during your application. Who we are looking for… A professional, polite and courteous telephone mannerAbility to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essentialA good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detailConfident in working independentlyConfident in making complex decisionsSelf-motivated and able to affectively problem solveInterpersonal skillsBe driven to work towards achievable targetsExcellent numeracy skills Previous banking/ financial experience is highly desired but not essential Previous call centre/ customer service experience is essential Values we look for you to have...Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner.Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others.Open-Mindedness- You are able to be open to different ways of thinking and new ideas.Critical Thinking- You are able to think logically when making decisions.Solution Orientation- Having a forward thinking mindset focused on resolving challenges.Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. What will my role involve…? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contactSupporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking supportHelping customers that may be going through financial difficulty and debit card supportPromoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank’s complete range of servicesProblem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customersEnsure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customerAbility to react fast when the day gets busy and handle a wide variety of different customers – excellent time management Confident in following banking processes and explaining this to customer Here are our key benefits… Perks at Work – Savings Discounts / Free Online ClassesHelp@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal AdviceCritical Illness – up to £10,000Cycle to Work SchemeEyecare support voucherHoliday Purchase SchemeLength of Service AwardsWorkplace PensionMonthly Inspire Awards – For the best of the bestRefer-A-Friend earns up to £1,200 for youMonthly Wellbeing WebinarsDedicated Employee Experience Progress – Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of serviceDiscounted Bus Travel in Glasgow (First Bus)No peak rail fares - travel is more afforable, at all times Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you’re interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner. #priority 

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    Retail Team Leader - Glasgow  

    - Glasgow
    Role/Team overview Join us as a multi -site Retail Leader in Glasgo... Read More
    Role/Team overview Join us as a multi -site Retail Leader in Glasgow, where you’ll work within our Retail Operations team to inspire and lead your teams to consistently provide a great experience for our customers, as well as achieving exceptional commercial results. You’ll have the support to aid your continued development to make an impact, pushing boundaries, creating solutions, hitting targets.This is a pivotal position within the wider Sky Retail Scotland and Northern Ireland team which encompasses 11 Retail hubs and 3 Retail stores.

    What you’ll do Work 40 hours per week, 5 days out of 7 across our Glasgow locations Role model our values every day, placing our customers and colleagues at the heart of everything you do Proactively maximise the commercial performance of the store, increasing volume and value while driving conversions and ARPU Support and challenge your team to achieve and exceed targets, recognising developmental opportunities to ensure they are empowered and equipped Build and develop an inclusive and diverse team, while delivering against operational performance measures
    What you’ll bring Proven experience within a sales environment, with a strong understanding of customer and commercial priorities A track record of coaching, developing and inspiring teams to achieve and exceed performance targets Strong commercial awareness, with the ability to interpret KPIs and drive operational performance A genuine passion for delivering exceptional customer experiences Excellent communication and relationship-building skills, with the ability to engage and influence stakeholders at all levels
    Benefits and perks There's one thing people can't stop talking about when it comes to life at Sky: the perks. Here’s a taster: Free Sky TV or NOW package, including Sky Sports and Sky Cinema Pension package with up to 9% employer contribution Private healthcare with mental health support Aviva Digital GP and dental insurance Discounts on Sky products, including Sky Mobile, Sky Broadband, Sky Glass and Sky Protect Sharesave and Tech schemes A range of Sky VIP rewards and experiences
    How you’ll work At our Sky Retail Hubs across Glasgow Silverburn, Braehead and Forge Shopping centres. Who we are We’re Sky, a leading media and entertainment company who connect millions with entertainment, sports, news and arts through innovative products and services. Working with us means you’ll be bringing the joy of a better experience to more people, every day. All so we can do better and deliver better for our customers, colleagues and society. We’re an equal opportunity employer and value diversity at our company. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need as early as you can. Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. To be eligible for this role you are required to have the appropriate right to work in the UK. Please be aware Sky does not offer sponsorship for this position.
    To find out more about working with us, search #LifeAtSky on social media. Read Less
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      CUSTOMER SERVICE SPECIALIST – OFFICE BASED IN GLASGOW  Teleperforman... Read More
      CUSTOMER SERVICE SPECIALIST – OFFICE BASED IN GLASGOW  Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service.  We have a fantastic opportunity for inbound customer service specialist for our Personal Banking line of business Lloyds Banking Division campaign. Here is all you need to know…Start Date: 17 August 2026Salary: £26436.80Job Type: Full Time – Permanent Working Hours: 40 hours per week (including training) Operational hours after training -  We require full flexibility between 08.00 - 22.00 Monday - SundayTraining: 2 weeks based in Glasgow, City Park.Training hours 09:00am – 18:00pm Monday – Friday Joining the team: First 3-months working on-site in Glasgow  then opportunity to choose on-site or at-home working whichever suits you best dependent on performance.You must be able to demonstrate at least one years' experience in a customer service role. Please ensure that you upload your CV when requested during your application. Who we are looking for… A professional, polite and courteous telephone mannerAbility to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essentialA good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detailConfident in working independentlyConfident in making complex decisionsSelf-motivated and able to affectively problem solveInterpersonal skillsBe driven to work towards achievable targetsExcellent numeracy skills Previous banking/ financial experience is highly desired but not essential Previous call centre/ customer service experience is essential Values we look for you to have...Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner.Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others.Open-Mindedness- You are able to be open to different ways of thinking and new ideas.Critical Thinking- You are able to think logically when making decisions.Solution Orientation- Having a forward thinking mindset focused on resolving challenges.Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. What will my role involve…? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contactSupporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking supportHelping customers that may be going through financial difficulty and debit card supportPromoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank’s complete range of servicesProblem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customersEnsure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customerAbility to react fast when the day gets busy and handle a wide variety of different customers – excellent time management Confident in following banking processes and explaining this to customer Here are our key benefits… Perks at Work – Savings Discounts / Free Online ClassesHelp@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal AdviceCritical Illness – up to £10,000Cycle to Work SchemeEyecare support voucherHoliday Purchase SchemeLength of Service AwardsWorkplace PensionMonthly Inspire Awards – For the best of the bestRefer-A-Friend earns up to £1,200 for youMonthly Wellbeing WebinarsDedicated Employee Experience Progress – Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of serviceDiscounted Bus Travel in Glasgow (First Bus)No peak rail fares - travel is more afforable, at all times Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you’re interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner. #priority 

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      CUSTOMER SERVICE SPECIALIST – OFFICE BASED IN GLASGOW  Teleperforman... Read More
      CUSTOMER SERVICE SPECIALIST – OFFICE BASED IN GLASGOW  Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service.  We have a fantastic opportunity for inbound customer service specialist for our Personal Banking line of business Lloyds Banking Division campaign. Here is all you need to know…Start Date: 17 August 2026Salary: £26436.80Job Type: Full Time – Permanent Working Hours: 40 hours per week (including training) Operational hours after training -  We require full flexibility between 08.00 - 22.00 Monday - SundayTraining: 2 weeks based in Glasgow, City Park.Training hours 09:00am – 18:00pm Monday – Friday Joining the team: First 3-months working on-site in Glasgow  then opportunity to choose on-site or at-home working whichever suits you best dependent on performance.You must be able to demonstrate at least one years' experience in a customer service role. Please ensure that you upload your CV when requested during your application. Who we are looking for… A professional, polite and courteous telephone mannerAbility to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essentialA good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detailConfident in working independentlyConfident in making complex decisionsSelf-motivated and able to affectively problem solveInterpersonal skillsBe driven to work towards achievable targetsExcellent numeracy skills Previous banking/ financial experience is highly desired but not essential Previous call centre/ customer service experience is essential Values we look for you to have...Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner.Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others.Open-Mindedness- You are able to be open to different ways of thinking and new ideas.Critical Thinking- You are able to think logically when making decisions.Solution Orientation- Having a forward thinking mindset focused on resolving challenges.Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. What will my role involve…? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contactSupporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking supportHelping customers that may be going through financial difficulty and debit card supportPromoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank’s complete range of servicesProblem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customersEnsure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customerAbility to react fast when the day gets busy and handle a wide variety of different customers – excellent time management Confident in following banking processes and explaining this to customer Here are our key benefits… Perks at Work – Savings Discounts / Free Online ClassesHelp@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal AdviceCritical Illness – up to £10,000Cycle to Work SchemeEyecare support voucherHoliday Purchase SchemeLength of Service AwardsWorkplace PensionMonthly Inspire Awards – For the best of the bestRefer-A-Friend earns up to £1,200 for youMonthly Wellbeing WebinarsDedicated Employee Experience Progress – Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of serviceDiscounted Bus Travel in Glasgow (First Bus)No peak rail fares - travel is more afforable, at all times Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you’re interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner. #priority 

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      CUSTOMER SERVICE SPECIALIST – OFFICE BASED IN GLASGOW  Teleperforman... Read More
      CUSTOMER SERVICE SPECIALIST – OFFICE BASED IN GLASGOW  Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service.  We have a fantastic opportunity for inbound customer service specialist for our Personal Banking line of business Lloyds Banking Division campaign. Here is all you need to know…Start Date: 17 August 2026Salary: £26436.80Job Type: Full Time – Permanent Working Hours: 40 hours per week (including training) Operational hours after training -  We require full flexibility between 08.00 - 22.00 Monday - SundayTraining: 2 weeks based in Glasgow, City Park.Training hours 09:00am – 18:00pm Monday – Friday Joining the team: First 3-months working on-site in Glasgow  then opportunity to choose on-site or at-home working whichever suits you best dependent on performance.You must be able to demonstrate at least one years' experience in a customer service role. Please ensure that you upload your CV when requested during your application. Who we are looking for… A professional, polite and courteous telephone mannerAbility to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essentialA good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detailConfident in working independentlyConfident in making complex decisionsSelf-motivated and able to affectively problem solveInterpersonal skillsBe driven to work towards achievable targetsExcellent numeracy skills Previous banking/ financial experience is highly desired but not essential Previous call centre/ customer service experience is essential Values we look for you to have...Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner.Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others.Open-Mindedness- You are able to be open to different ways of thinking and new ideas.Critical Thinking- You are able to think logically when making decisions.Solution Orientation- Having a forward thinking mindset focused on resolving challenges.Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. What will my role involve…? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contactSupporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking supportHelping customers that may be going through financial difficulty and debit card supportPromoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank’s complete range of servicesProblem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customersEnsure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customerAbility to react fast when the day gets busy and handle a wide variety of different customers – excellent time management Confident in following banking processes and explaining this to customer Here are our key benefits… Perks at Work – Savings Discounts / Free Online ClassesHelp@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal AdviceCritical Illness – up to £10,000Cycle to Work SchemeEyecare support voucherHoliday Purchase SchemeLength of Service AwardsWorkplace PensionMonthly Inspire Awards – For the best of the bestRefer-A-Friend earns up to £1,200 for youMonthly Wellbeing WebinarsDedicated Employee Experience Progress – Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of serviceDiscounted Bus Travel in Glasgow (First Bus)No peak rail fares - travel is more afforable, at all times Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you’re interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner. #priority 

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      CUSTOMER SERVICE SPECIALIST – OFFICE BASED IN GLASGOW  Teleperforman... Read More
      CUSTOMER SERVICE SPECIALIST – OFFICE BASED IN GLASGOW  Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service.  We have a fantastic opportunity for inbound customer service specialist for our Personal Banking line of business Lloyds Banking Division campaign. Here is all you need to know…Start Date: 17 August 2026Salary: £26436.80Job Type: Full Time – Permanent Working Hours: 40 hours per week (including training) Operational hours after training -  We require full flexibility between 08.00 - 22.00 Monday - SundayTraining: 2 weeks based in Glasgow, City Park.Training hours 09:00am – 18:00pm Monday – Friday Joining the team: First 3-months working on-site in Glasgow  then opportunity to choose on-site or at-home working whichever suits you best dependent on performance.You must be able to demonstrate at least one years' experience in a customer service role. Please ensure that you upload your CV when requested during your application. Who we are looking for… A professional, polite and courteous telephone mannerAbility to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essentialA good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detailConfident in working independentlyConfident in making complex decisionsSelf-motivated and able to affectively problem solveInterpersonal skillsBe driven to work towards achievable targetsExcellent numeracy skills Previous banking/ financial experience is highly desired but not essential Previous call centre/ customer service experience is essential Values we look for you to have...Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner.Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others.Open-Mindedness- You are able to be open to different ways of thinking and new ideas.Critical Thinking- You are able to think logically when making decisions.Solution Orientation- Having a forward thinking mindset focused on resolving challenges.Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. What will my role involve…? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contactSupporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking supportHelping customers that may be going through financial difficulty and debit card supportPromoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank’s complete range of servicesProblem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customersEnsure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customerAbility to react fast when the day gets busy and handle a wide variety of different customers – excellent time management Confident in following banking processes and explaining this to customer Here are our key benefits… Perks at Work – Savings Discounts / Free Online ClassesHelp@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal AdviceCritical Illness – up to £10,000Cycle to Work SchemeEyecare support voucherHoliday Purchase SchemeLength of Service AwardsWorkplace PensionMonthly Inspire Awards – For the best of the bestRefer-A-Friend earns up to £1,200 for youMonthly Wellbeing WebinarsDedicated Employee Experience Progress – Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of serviceDiscounted Bus Travel in Glasgow (First Bus)No peak rail fares - travel is more afforable, at all times Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you’re interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner. #priority 

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      CUSTOMER SERVICE SPECIALIST – OFFICE BASED IN GLASGOW  Teleperforman... Read More
      CUSTOMER SERVICE SPECIALIST – OFFICE BASED IN GLASGOW  Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service.  We have a fantastic opportunity for inbound customer service specialist for our Personal Banking line of business Lloyds Banking Division campaign. Here is all you need to know…Start Date: 17 August 2026Salary: £26436.80Job Type: Full Time – Permanent Working Hours: 40 hours per week (including training) Operational hours after training -  We require full flexibility between 08.00 - 22.00 Monday - SundayTraining: 2 weeks based in Glasgow, City Park.Training hours 09:00am – 18:00pm Monday – Friday Joining the team: First 3-months working on-site in Glasgow  then opportunity to choose on-site or at-home working whichever suits you best dependent on performance.You must be able to demonstrate at least one years' experience in a customer service role. Please ensure that you upload your CV when requested during your application. Who we are looking for… A professional, polite and courteous telephone mannerAbility to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essentialA good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detailConfident in working independentlyConfident in making complex decisionsSelf-motivated and able to affectively problem solveInterpersonal skillsBe driven to work towards achievable targetsExcellent numeracy skills Previous banking/ financial experience is highly desired but not essential Previous call centre/ customer service experience is essential Values we look for you to have...Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner.Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others.Open-Mindedness- You are able to be open to different ways of thinking and new ideas.Critical Thinking- You are able to think logically when making decisions.Solution Orientation- Having a forward thinking mindset focused on resolving challenges.Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. What will my role involve…? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contactSupporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking supportHelping customers that may be going through financial difficulty and debit card supportPromoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank’s complete range of servicesProblem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customersEnsure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customerAbility to react fast when the day gets busy and handle a wide variety of different customers – excellent time management Confident in following banking processes and explaining this to customer Here are our key benefits… Perks at Work – Savings Discounts / Free Online ClassesHelp@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal AdviceCritical Illness – up to £10,000Cycle to Work SchemeEyecare support voucherHoliday Purchase SchemeLength of Service AwardsWorkplace PensionMonthly Inspire Awards – For the best of the bestRefer-A-Friend earns up to £1,200 for youMonthly Wellbeing WebinarsDedicated Employee Experience Progress – Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of serviceDiscounted Bus Travel in Glasgow (First Bus)No peak rail fares - travel is more afforable, at all times Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you’re interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner. #priority 

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      CUSTOMER SERVICE SPECIALIST – OFFICE BASED IN GLASGOW  Teleperforman... Read More
      CUSTOMER SERVICE SPECIALIST – OFFICE BASED IN GLASGOW  Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service.  We have a fantastic opportunity for inbound customer service specialist for our Personal Banking line of business Lloyds Banking Division campaign. Here is all you need to know…Start Date: 17 August 2026Salary: £26436.80Job Type: Full Time – Permanent Working Hours: 40 hours per week (including training) Operational hours after training -  We require full flexibility between 08.00 - 22.00 Monday - SundayTraining: 2 weeks based in Glasgow, City Park.Training hours 09:00am – 18:00pm Monday – Friday Joining the team: First 3-months working on-site in Glasgow  then opportunity to choose on-site or at-home working whichever suits you best dependent on performance.You must be able to demonstrate at least one years' experience in a customer service role. Please ensure that you upload your CV when requested during your application. Who we are looking for… A professional, polite and courteous telephone mannerAbility to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essentialA good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detailConfident in working independentlyConfident in making complex decisionsSelf-motivated and able to affectively problem solveInterpersonal skillsBe driven to work towards achievable targetsExcellent numeracy skills Previous banking/ financial experience is highly desired but not essential Previous call centre/ customer service experience is essential Values we look for you to have...Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner.Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others.Open-Mindedness- You are able to be open to different ways of thinking and new ideas.Critical Thinking- You are able to think logically when making decisions.Solution Orientation- Having a forward thinking mindset focused on resolving challenges.Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. What will my role involve…? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contactSupporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking supportHelping customers that may be going through financial difficulty and debit card supportPromoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank’s complete range of servicesProblem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customersEnsure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customerAbility to react fast when the day gets busy and handle a wide variety of different customers – excellent time management Confident in following banking processes and explaining this to customer Here are our key benefits… Perks at Work – Savings Discounts / Free Online ClassesHelp@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal AdviceCritical Illness – up to £10,000Cycle to Work SchemeEyecare support voucherHoliday Purchase SchemeLength of Service AwardsWorkplace PensionMonthly Inspire Awards – For the best of the bestRefer-A-Friend earns up to £1,200 for youMonthly Wellbeing WebinarsDedicated Employee Experience Progress – Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of serviceDiscounted Bus Travel in Glasgow (First Bus)No peak rail fares - travel is more afforable, at all times Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you’re interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner. #priority 

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      CUSTOMER SERVICE SPECIALIST – OFFICE BASED IN GLASGOW  Teleperforman... Read More
      CUSTOMER SERVICE SPECIALIST – OFFICE BASED IN GLASGOW  Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service.  We have a fantastic opportunity for inbound customer service specialist for our Personal Banking line of business Lloyds Banking Division campaign. Here is all you need to know…Start Date: 17 August 2026Salary: £26436.80Job Type: Full Time – Permanent Working Hours: 40 hours per week (including training) Operational hours after training -  We require full flexibility between 08.00 - 22.00 Monday - SundayTraining: 2 weeks based in Glasgow, City Park.Training hours 09:00am – 18:00pm Monday – Friday Joining the team: First 3-months working on-site in Glasgow  then opportunity to choose on-site or at-home working whichever suits you best dependent on performance.You must be able to demonstrate at least one years' experience in a customer service role. Please ensure that you upload your CV when requested during your application. Who we are looking for… A professional, polite and courteous telephone mannerAbility to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essentialA good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detailConfident in working independentlyConfident in making complex decisionsSelf-motivated and able to affectively problem solveInterpersonal skillsBe driven to work towards achievable targetsExcellent numeracy skills Previous banking/ financial experience is highly desired but not essential Previous call centre/ customer service experience is essential Values we look for you to have...Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner.Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others.Open-Mindedness- You are able to be open to different ways of thinking and new ideas.Critical Thinking- You are able to think logically when making decisions.Solution Orientation- Having a forward thinking mindset focused on resolving challenges.Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. What will my role involve…? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contactSupporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking supportHelping customers that may be going through financial difficulty and debit card supportPromoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank’s complete range of servicesProblem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customersEnsure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customerAbility to react fast when the day gets busy and handle a wide variety of different customers – excellent time management Confident in following banking processes and explaining this to customer Here are our key benefits… Perks at Work – Savings Discounts / Free Online ClassesHelp@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal AdviceCritical Illness – up to £10,000Cycle to Work SchemeEyecare support voucherHoliday Purchase SchemeLength of Service AwardsWorkplace PensionMonthly Inspire Awards – For the best of the bestRefer-A-Friend earns up to £1,200 for youMonthly Wellbeing WebinarsDedicated Employee Experience Progress – Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of serviceDiscounted Bus Travel in Glasgow (First Bus)No peak rail fares - travel is more afforable, at all times Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you’re interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner. #priority 

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      CUSTOMER SERVICE SPECIALIST – OFFICE BASED IN GLASGOW  Teleperforman... Read More
      CUSTOMER SERVICE SPECIALIST – OFFICE BASED IN GLASGOW  Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service.  We have a fantastic opportunity for inbound customer service specialist for our Personal Banking line of business Lloyds Banking Division campaign. Here is all you need to know…Start Date: 17 August 2026Salary: £26436.80Job Type: Full Time – Permanent Working Hours: 40 hours per week (including training) Operational hours after training -  We require full flexibility between 08.00 - 22.00 Monday - SundayTraining: 2 weeks based in Glasgow, City Park.Training hours 09:00am – 18:00pm Monday – Friday Joining the team: First 3-months working on-site in Glasgow  then opportunity to choose on-site or at-home working whichever suits you best dependent on performance.You must be able to demonstrate at least one years' experience in a customer service role. Please ensure that you upload your CV when requested during your application. Who we are looking for… A professional, polite and courteous telephone mannerAbility to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essentialA good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detailConfident in working independentlyConfident in making complex decisionsSelf-motivated and able to affectively problem solveInterpersonal skillsBe driven to work towards achievable targetsExcellent numeracy skills Previous banking/ financial experience is highly desired but not essential Previous call centre/ customer service experience is essential Values we look for you to have...Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner.Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others.Open-Mindedness- You are able to be open to different ways of thinking and new ideas.Critical Thinking- You are able to think logically when making decisions.Solution Orientation- Having a forward thinking mindset focused on resolving challenges.Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. What will my role involve…? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contactSupporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking supportHelping customers that may be going through financial difficulty and debit card supportPromoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank’s complete range of servicesProblem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customersEnsure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customerAbility to react fast when the day gets busy and handle a wide variety of different customers – excellent time management Confident in following banking processes and explaining this to customer Here are our key benefits… Perks at Work – Savings Discounts / Free Online ClassesHelp@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal AdviceCritical Illness – up to £10,000Cycle to Work SchemeEyecare support voucherHoliday Purchase SchemeLength of Service AwardsWorkplace PensionMonthly Inspire Awards – For the best of the bestRefer-A-Friend earns up to £1,200 for youMonthly Wellbeing WebinarsDedicated Employee Experience Progress – Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of serviceDiscounted Bus Travel in Glasgow (First Bus)No peak rail fares - travel is more afforable, at all times Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you’re interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner. #priority 

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      CUSTOMER SERVICE SPECIALIST – OFFICE BASED IN GLASGOW  Teleperforman... Read More
      CUSTOMER SERVICE SPECIALIST – OFFICE BASED IN GLASGOW  Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service.  We have a fantastic opportunity for inbound customer service specialist for our Personal Banking line of business Lloyds Banking Division campaign. Here is all you need to know…Start Date: 17 August 2026Salary: £26436.80Job Type: Full Time – Permanent Working Hours: 40 hours per week (including training) Operational hours after training -  We require full flexibility between 08.00 - 22.00 Monday - SundayTraining: 2 weeks based in Glasgow, City Park.Training hours 09:00am – 18:00pm Monday – Friday Joining the team: First 3-months working on-site in Glasgow  then opportunity to choose on-site or at-home working whichever suits you best dependent on performance.You must be able to demonstrate at least one years' experience in a customer service role. Please ensure that you upload your CV when requested during your application. Who we are looking for… A professional, polite and courteous telephone mannerAbility to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essentialA good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detailConfident in working independentlyConfident in making complex decisionsSelf-motivated and able to affectively problem solveInterpersonal skillsBe driven to work towards achievable targetsExcellent numeracy skills Previous banking/ financial experience is highly desired but not essential Previous call centre/ customer service experience is essential Values we look for you to have...Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner.Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others.Open-Mindedness- You are able to be open to different ways of thinking and new ideas.Critical Thinking- You are able to think logically when making decisions.Solution Orientation- Having a forward thinking mindset focused on resolving challenges.Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. What will my role involve…? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contactSupporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking supportHelping customers that may be going through financial difficulty and debit card supportPromoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank’s complete range of servicesProblem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customersEnsure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customerAbility to react fast when the day gets busy and handle a wide variety of different customers – excellent time management Confident in following banking processes and explaining this to customer Here are our key benefits… Perks at Work – Savings Discounts / Free Online ClassesHelp@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal AdviceCritical Illness – up to £10,000Cycle to Work SchemeEyecare support voucherHoliday Purchase SchemeLength of Service AwardsWorkplace PensionMonthly Inspire Awards – For the best of the bestRefer-A-Friend earns up to £1,200 for youMonthly Wellbeing WebinarsDedicated Employee Experience Progress – Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of serviceDiscounted Bus Travel in Glasgow (First Bus)No peak rail fares - travel is more afforable, at all times Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you’re interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner. #priority 

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      CUSTOMER SERVICE SPECIALIST – OFFICE BASED IN GLASGOW  Teleperforman... Read More
      CUSTOMER SERVICE SPECIALIST – OFFICE BASED IN GLASGOW  Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service.  We have a fantastic opportunity for inbound customer service specialist for our Personal Banking line of business Lloyds Banking Division campaign. Here is all you need to know…Start Date: 17 August 2026Salary: £26436.80Job Type: Full Time – Permanent Working Hours: 40 hours per week (including training) Operational hours after training -  We require full flexibility between 08.00 - 22.00 Monday - SundayTraining: 2 weeks based in Glasgow, City Park.Training hours 09:00am – 18:00pm Monday – Friday Joining the team: First 3-months working on-site in Glasgow  then opportunity to choose on-site or at-home working whichever suits you best dependent on performance.You must be able to demonstrate at least one years' experience in a customer service role. Please ensure that you upload your CV when requested during your application. Who we are looking for… A professional, polite and courteous telephone mannerAbility to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essentialA good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detailConfident in working independentlyConfident in making complex decisionsSelf-motivated and able to affectively problem solveInterpersonal skillsBe driven to work towards achievable targetsExcellent numeracy skills Previous banking/ financial experience is highly desired but not essential Previous call centre/ customer service experience is essential Values we look for you to have...Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner.Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others.Open-Mindedness- You are able to be open to different ways of thinking and new ideas.Critical Thinking- You are able to think logically when making decisions.Solution Orientation- Having a forward thinking mindset focused on resolving challenges.Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. What will my role involve…? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contactSupporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking supportHelping customers that may be going through financial difficulty and debit card supportPromoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank’s complete range of servicesProblem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customersEnsure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customerAbility to react fast when the day gets busy and handle a wide variety of different customers – excellent time management Confident in following banking processes and explaining this to customer Here are our key benefits… Perks at Work – Savings Discounts / Free Online ClassesHelp@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal AdviceCritical Illness – up to £10,000Cycle to Work SchemeEyecare support voucherHoliday Purchase SchemeLength of Service AwardsWorkplace PensionMonthly Inspire Awards – For the best of the bestRefer-A-Friend earns up to £1,200 for youMonthly Wellbeing WebinarsDedicated Employee Experience Progress – Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of serviceDiscounted Bus Travel in Glasgow (First Bus)No peak rail fares - travel is more afforable, at all times Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you’re interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner. #priority 

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      CUSTOMER SERVICE SPECIALIST – OFFICE BASED IN GLASGOW  Teleperforman... Read More
      CUSTOMER SERVICE SPECIALIST – OFFICE BASED IN GLASGOW  Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service.  We have a fantastic opportunity for inbound customer service specialist for our Personal Banking line of business Lloyds Banking Division campaign. Here is all you need to know…Start Date: 17 August 2026Salary: £26436.80Job Type: Full Time – Permanent Working Hours: 40 hours per week (including training) Operational hours after training -  We require full flexibility between 08.00 - 22.00 Monday - SundayTraining: 2 weeks based in Glasgow, City Park.Training hours 09:00am – 18:00pm Monday – Friday Joining the team: First 3-months working on-site in Glasgow  then opportunity to choose on-site or at-home working whichever suits you best dependent on performance.You must be able to demonstrate at least one years' experience in a customer service role. Please ensure that you upload your CV when requested during your application. Who we are looking for… A professional, polite and courteous telephone mannerAbility to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essentialA good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detailConfident in working independentlyConfident in making complex decisionsSelf-motivated and able to affectively problem solveInterpersonal skillsBe driven to work towards achievable targetsExcellent numeracy skills Previous banking/ financial experience is highly desired but not essential Previous call centre/ customer service experience is essential Values we look for you to have...Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner.Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others.Open-Mindedness- You are able to be open to different ways of thinking and new ideas.Critical Thinking- You are able to think logically when making decisions.Solution Orientation- Having a forward thinking mindset focused on resolving challenges.Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. What will my role involve…? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contactSupporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking supportHelping customers that may be going through financial difficulty and debit card supportPromoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank’s complete range of servicesProblem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customersEnsure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customerAbility to react fast when the day gets busy and handle a wide variety of different customers – excellent time management Confident in following banking processes and explaining this to customer Here are our key benefits… Perks at Work – Savings Discounts / Free Online ClassesHelp@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal AdviceCritical Illness – up to £10,000Cycle to Work SchemeEyecare support voucherHoliday Purchase SchemeLength of Service AwardsWorkplace PensionMonthly Inspire Awards – For the best of the bestRefer-A-Friend earns up to £1,200 for youMonthly Wellbeing WebinarsDedicated Employee Experience Progress – Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of serviceDiscounted Bus Travel in Glasgow (First Bus)No peak rail fares - travel is more afforable, at all times Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you’re interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner. #priority 

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      CUSTOMER SERVICE SPECIALIST – OFFICE BASED IN GLASGOW  Teleperforman... Read More
      CUSTOMER SERVICE SPECIALIST – OFFICE BASED IN GLASGOW  Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service.  We have a fantastic opportunity for inbound customer service specialist for our Personal Banking line of business Lloyds Banking Division campaign. Here is all you need to know…Start Date: 17 August 2026Salary: £26436.80Job Type: Full Time – Permanent Working Hours: 40 hours per week (including training) Operational hours after training -  We require full flexibility between 08.00 - 22.00 Monday - SundayTraining: 2 weeks based in Glasgow, City Park.Training hours 09:00am – 18:00pm Monday – Friday Joining the team: First 3-months working on-site in Glasgow  then opportunity to choose on-site or at-home working whichever suits you best dependent on performance.You must be able to demonstrate at least one years' experience in a customer service role. Please ensure that you upload your CV when requested during your application. Who we are looking for… A professional, polite and courteous telephone mannerAbility to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essentialA good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detailConfident in working independentlyConfident in making complex decisionsSelf-motivated and able to affectively problem solveInterpersonal skillsBe driven to work towards achievable targetsExcellent numeracy skills Previous banking/ financial experience is highly desired but not essential Previous call centre/ customer service experience is essential Values we look for you to have...Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner.Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others.Open-Mindedness- You are able to be open to different ways of thinking and new ideas.Critical Thinking- You are able to think logically when making decisions.Solution Orientation- Having a forward thinking mindset focused on resolving challenges.Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. What will my role involve…? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contactSupporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking supportHelping customers that may be going through financial difficulty and debit card supportPromoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank’s complete range of servicesProblem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customersEnsure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customerAbility to react fast when the day gets busy and handle a wide variety of different customers – excellent time management Confident in following banking processes and explaining this to customer Here are our key benefits… Perks at Work – Savings Discounts / Free Online ClassesHelp@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal AdviceCritical Illness – up to £10,000Cycle to Work SchemeEyecare support voucherHoliday Purchase SchemeLength of Service AwardsWorkplace PensionMonthly Inspire Awards – For the best of the bestRefer-A-Friend earns up to £1,200 for youMonthly Wellbeing WebinarsDedicated Employee Experience Progress – Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of serviceDiscounted Bus Travel in Glasgow (First Bus)No peak rail fares - travel is more afforable, at all times Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you’re interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner. #priority 

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      CUSTOMER SERVICE SPECIALIST – OFFICE BASED IN GLASGOW  Teleperforman... Read More
      CUSTOMER SERVICE SPECIALIST – OFFICE BASED IN GLASGOW  Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service.  We have a fantastic opportunity for inbound customer service specialist for our Personal Banking line of business Lloyds Banking Division campaign. Here is all you need to know…Start Date: 17 August 2026Salary: £26436.80Job Type: Full Time – Permanent Working Hours: 40 hours per week (including training) Operational hours after training -  We require full flexibility between 08.00 - 22.00 Monday - SundayTraining: 2 weeks based in Glasgow, City Park.Training hours 09:00am – 18:00pm Monday – Friday Joining the team: First 3-months working on-site in Glasgow  then opportunity to choose on-site or at-home working whichever suits you best dependent on performance.You must be able to demonstrate at least one years' experience in a customer service role. Please ensure that you upload your CV when requested during your application. Who we are looking for… A professional, polite and courteous telephone mannerAbility to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essentialA good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detailConfident in working independentlyConfident in making complex decisionsSelf-motivated and able to affectively problem solveInterpersonal skillsBe driven to work towards achievable targetsExcellent numeracy skills Previous banking/ financial experience is highly desired but not essential Previous call centre/ customer service experience is essential Values we look for you to have...Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner.Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others.Open-Mindedness- You are able to be open to different ways of thinking and new ideas.Critical Thinking- You are able to think logically when making decisions.Solution Orientation- Having a forward thinking mindset focused on resolving challenges.Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. What will my role involve…? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contactSupporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking supportHelping customers that may be going through financial difficulty and debit card supportPromoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank’s complete range of servicesProblem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customersEnsure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customerAbility to react fast when the day gets busy and handle a wide variety of different customers – excellent time management Confident in following banking processes and explaining this to customer Here are our key benefits… Perks at Work – Savings Discounts / Free Online ClassesHelp@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal AdviceCritical Illness – up to £10,000Cycle to Work SchemeEyecare support voucherHoliday Purchase SchemeLength of Service AwardsWorkplace PensionMonthly Inspire Awards – For the best of the bestRefer-A-Friend earns up to £1,200 for youMonthly Wellbeing WebinarsDedicated Employee Experience Progress – Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of serviceDiscounted Bus Travel in Glasgow (First Bus)No peak rail fares - travel is more afforable, at all times Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you’re interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner. #priority 

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      CUSTOMER SERVICE SPECIALIST – OFFICE BASED IN GLASGOW  Teleperforman... Read More
      CUSTOMER SERVICE SPECIALIST – OFFICE BASED IN GLASGOW  Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service.  We have a fantastic opportunity for inbound customer service specialist for our Personal Banking line of business Lloyds Banking Division campaign. Here is all you need to know…Start Date: 17 August 2026Salary: £26436.80Job Type: Full Time – Permanent Working Hours: 40 hours per week (including training) Operational hours after training -  We require full flexibility between 08.00 - 22.00 Monday - SundayTraining: 2 weeks based in Glasgow, City Park.Training hours 09:00am – 18:00pm Monday – Friday Joining the team: First 3-months working on-site in Glasgow  then opportunity to choose on-site or at-home working whichever suits you best dependent on performance.You must be able to demonstrate at least one years' experience in a customer service role. Please ensure that you upload your CV when requested during your application. Who we are looking for… A professional, polite and courteous telephone mannerAbility to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essentialA good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detailConfident in working independentlyConfident in making complex decisionsSelf-motivated and able to affectively problem solveInterpersonal skillsBe driven to work towards achievable targetsExcellent numeracy skills Previous banking/ financial experience is highly desired but not essential Previous call centre/ customer service experience is essential Values we look for you to have...Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner.Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others.Open-Mindedness- You are able to be open to different ways of thinking and new ideas.Critical Thinking- You are able to think logically when making decisions.Solution Orientation- Having a forward thinking mindset focused on resolving challenges.Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. What will my role involve…? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contactSupporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking supportHelping customers that may be going through financial difficulty and debit card supportPromoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank’s complete range of servicesProblem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customersEnsure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customerAbility to react fast when the day gets busy and handle a wide variety of different customers – excellent time management Confident in following banking processes and explaining this to customer Here are our key benefits… Perks at Work – Savings Discounts / Free Online ClassesHelp@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal AdviceCritical Illness – up to £10,000Cycle to Work SchemeEyecare support voucherHoliday Purchase SchemeLength of Service AwardsWorkplace PensionMonthly Inspire Awards – For the best of the bestRefer-A-Friend earns up to £1,200 for youMonthly Wellbeing WebinarsDedicated Employee Experience Progress – Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of serviceDiscounted Bus Travel in Glasgow (First Bus)No peak rail fares - travel is more afforable, at all times Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you’re interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner. #priority 

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  • Superflex Roadside Patrol - Glasgow  

    - Glasgow City
    Join the RAC as a SuperFlex Roadside Mechanic Flexibility deserves rec... Read More
    Join the RAC as a SuperFlex Roadside Mechanic Flexibility deserves recognition and we deliver. As a Superflex Patrol Roadside Mechanic, youll provide the adaptability our service relies on. Competitive salary: £50,669 basic salary, with the opportunity to earn up to £57,000 Weekly variety: Youll work the on average 40 hours per week across the year, receiving your roster seven days in advance with your core working hours confirmed three days prior. Thrive outside of 9-5: Shifts will fall between 06:00 and 02:00, and may include early mornings, evenings, weekends, and bank holidays. Where youll work Youll be part of the Glasgow cluster, covering areas like Glasgow (City Centre finding the right fix, supporting each member, and keeping everyone moving. Every call-out is a chance to showcase the RAC difference. Why RAC? For more than 128 years, weve been keeping drivers moving, and today were trusted by over 15 million members. Were also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and well be with you every step of the way to help you grow and develop your career. JBRP1_UKTJ Read Less
  • Retail Team Leader - Glasgow  

    - Glasgow City
    Role/Team overview Join us as a multi -site Retail Leader in Glasgow,... Read More
    Role/Team overview Join us as a multi -site Retail Leader in Glasgow, where youll work within our Retail Operations team to inspire and lead your teams to consistently provide a great experience for our customers, as well as achieving exceptional commercial results. Youll have the support to aid your continued development to make an impact, pushing boundaries, creating solutions, hitting targets. This is a pivotal position within the wider Sky Retail Scotland and Northern Ireland team which encompasses 11 Retail hubs and 3 Retail stores. What youll do Work 40 hours per week, 5 days out of 7 across our Glasgow locations Role model our values every day, placing our customers and colleagues at the heart of everything you do Proactively maximise the commercial performance of the store, increasing volume and value while driving conversions and ARPU Support and challenge your team to achieve and exceed targets, recognising developmental opportunities to ensure they are empowered and equipped Build and develop an inclusive and diverse team, while delivering against operational performance measures What youll bring Proven experience within a sales environment, with a strong understanding of customer and commercial priorities A track record of coaching, developing and inspiring teams to achieve and exceed performance targets Strong commercial awareness, with the ability to interpret KPIs and drive operational performance A genuine passion for delivering exceptional customer experiences Excellent communication and relationship-building skills, with the ability to engage and influence stakeholders at all levels Benefits and perks Theres one thing people cant stop talking about when it comes to life at Sky: the perks. Heres a taster: Free Sky TV or NOW package, including Sky Sports and Sky Cinema Pension package with up to 9% employer contribution Private healthcare with mental health support Aviva Digital GP and dental insurance Discounts on Sky products, including Sky Mobile, Sky Broadband, Sky Glass and Sky Protect Sharesave and Tech schemes A range of Sky VIP rewards and experiences How youll work At our Sky Retail Hubs across Glasgow Silverburn, Braehead and Forge Shopping centres. Who we are Were Sky, a leading media and entertainment company who connect millions with entertainment, sports, news and arts through innovative products and services. Working with us means youll be bringing the joy of a better experience to more people, every day. All so we can do better and deliver better for our customers, colleagues and society. Were an equal opportunity employer and value diversity at our company. Were a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need as early as you can. Just so you know: if your application is successful, well ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. To be eligible for this role you are required to have the appropriate right to work in the UK. Please be aware Sky does not offer sponsorship for this position. To find out more about working with us, search LifeAtSky on social media. Read Less
  • Most TMT roles in Scotland, particularly those at the leading firms, l... Read More
    Most TMT roles in Scotland, particularly those at the leading firms, look the same: commercial contracts and data protection. It is rare to get a role where the main focus is IP - this is such a role. A Tier 1 firm is looking for a Commercial solicitor for a role that's at least 50% IP - a genuine mix of transactional and contentious work, and the best IP instructions coming through Scotland. You'll work directly with one of the most highly regarded IP Partners in the country. Why this role stands out: The work - IP-heavy (50%+), spanning transactional and contentious matters. Genuinely unique for a TMT role in Scotland. The clients - an unrivalled client base including leading names in sports, food and drink, media and technology. The exposure - real emphasis on business development. Even as a junior, you'll regularly travel internationally to attend conferences and meet clients. Who this suits: A Commercial Read Less
  • Superflex Roadside Patrol - Glasgow  

    - Oxfordshire
    Join the RAC as a SuperFlex Roadside Mechanic Flexibility deserves rec... Read More
    Join the RAC as a SuperFlex Roadside Mechanic Flexibility deserves recognition and we deliver. As a Superflex Patrol Roadside Mechanic, youll provide the adaptability our service relies on. Competitive salary: £50,669 basic salary, with the opportunity to earn up to £57,000 Weekly variety: Youll work the on average 40 hours per week across the year, receiving your roster seven days in advance with your core working hours confirmed three days prior. Thrive outside of 9-5: Shifts will fall between 06:00 and 02:00, and may include early mornings, evenings, weekends, and bank holidays. Where youll work Youll be part of the Glasgow cluster, covering areas like Glasgow (City Centre finding the right fix, supporting each member, and keeping everyone moving. Every call-out is a chance to showcase the RAC difference. Why RAC? For more than 128 years, weve been keeping drivers moving, and today were trusted by over 15 million members. Were also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and well be with you every step of the way to help you grow and develop your career. JBRP1_UKTJ Read Less
  • 7.5t Driver Glasgow  

    - Greater London
    7.5t Driver Royal Mail GLASGOW Location: Sighthill Pay Rate: £17.02... Read More
    7.5t Driver Royal Mail GLASGOW Location: Sighthill Pay Rate: £17.02 £26.99 per hour Whats on Offer: Pertemps are working in partnership with the Royal Mail, the UKs designated Universal Postal Service Provider, to recruit 7.5t Drivers. If you are looking for work, then look no further, as our on-siteteam across Scotland are looking for Drivers to start work immediately. To meet entry requirements, you will have: Held your licence for a minimum2 years No more than 6 penalty points Must have at least 180 days on your card Must be able to complete a manual entry Unfortunately, we are unable to accept any DD, DR, IN or CD endorsements. Due to the nature of our clients business, you will be required to clear a DBS security check following the point of registration. In return, 7.5tDrivers will receive: Accrued holiday pay Access to pension (PAYE) Weekly pay On-site canteen facility On-site car parking Apply Today! If youre an experienced 7.5t Driver looking for flexible, well-paid agency work with Royal Mail, we want to hear from you. This is agency work, offering temporary ongoing assignments. While shifts are regular and available all year round, this role does not guarantee permanent employmentperfect if you value flexibility and strong hourly rates. Please apply using the link onthis advertisement. TPBN1_UKTJ Read Less
  • Talent Scout - Glasgow  

    - Greater London
    Talent Scout Glasgow Location: Glasgow Hybrid working + local travel S... Read More
    Talent Scout Glasgow Location: Glasgow Hybrid working + local travel Salary: £30,000 per annum + Benefits Hours: Full Time (35 hours per week) Standing Tall is an innovative not-for-profit reducing homelessness one person at a time. 80% of the people we help are still off the streets and in the same job 12 months later. Last year, Standing Tall won the Social Value award for SME and VCSE leadership. Were looking for an exceptional person to lead and deliver what we do in Glasgow. Were looking for a versatile person who makes things happen and has exceptional emotional intelligence. If youre looking to make good change happen and join a small start-up with a big social mission, youre in the right place. Our Mission Standing Tall is a not-for-profit that matches people experiencing homelessness with stable jobs and safe homes. We know our model works because 80% of the people we help are still off the streets and in the same job one year later! Weve been working in Birmingham since 2020 and in London and Manchester since 2022. In 2024, we started working in Bristol, Leeds and Liverpool, and in 2025 expanded into Nottingham and Derby, and we start to work in Glasgow this summer. About the role... What youll be expected to do: Assess and support people for 12 months who have been through homelessness, placing them in stable jobs and safe homes. Build partnerships with businesses willing to work with Standing Tall to employ people who have been through homelessness. Recruit, train, and support Standing Talls Amici Hosts to provide safe homes for people who have been through homelessness. Having responsibility for Standing Talls operations and activities in Glasgow. A bit about you... What we're looking for: A person who has strong motivation for social justice and has a genuine passion to help people reach their potential. A person with exceptional emotional intelligence to assess an individuals motivations. A person with a commitment to quality will naturally focus attention on delivering the highest standard of service possible. A person with exceptional resilience and adaptability, has a strong sense of identity and will change their approach to ensure outcomes are still achieved. A person who can lead bringing all he/she/they have/has to offer to work with others so the best outcome can be achieved. A person with financial competence to monitor budgets and understand the financial implications of how services are delivered. A person who can think commercially to identify and secure opportunities and build financial surpluses. Application deadline: 5pm on Tuesday 4th August 2026. If you are shortlisted, you will be contacted on Thursday 6th August and invited to an Assessment Day. The assessment day will take place in central Glasgow on Tuesday 11th August 2026 (9:30am-4pm). Please keep this date free in your diary. Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. We are committed to creating an inclusive and accessible recruitment process. If you have any accessibility requirements or need any adjustments at any stage of the application or Assessment Day process, please let us know. We are happy to provide reasonable accommodations to ensure equal opportunities for all applicants. If you do not hear from us, please assume you have not been successful. As a small organisation, we do not have the capacity to provide feedback or offer alternative assessment dates. No agencies please. TPBN1_UKTJ Read Less
  • Superflex Roadside Patrol - Glasgow  

    - Renfrewshire
    Join the RAC as a SuperFlex Roadside Mechanic Flexibility deserves rec... Read More
    Join the RAC as a SuperFlex Roadside Mechanic Flexibility deserves recognition and we deliver. As a Superflex Patrol Roadside Mechanic, youll provide the adaptability our service relies on. Competitive salary: £50,669 basic salary, with the opportunity to earn up to £57,000 Weekly variety: Youll work the on average 40 hours per week across the year, receiving your roster seven days in advance with your core working hours confirmed three days prior. Thrive outside of 9-5: Shifts will fall between 06:00 and 02:00, and may include early mornings, evenings, weekends, and bank holidays. Where youll work Youll be part of the Glasgow cluster, covering areas like Glasgow (City Centre finding the right fix, supporting each member, and keeping everyone moving. Every call-out is a chance to showcase the RAC difference. Why RAC? For more than 128 years, weve been keeping drivers moving, and today were trusted by over 15 million members. Were also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and well be with you every step of the way to help you grow and develop your career. JBRP1_UKTJ Read Less
  • 7.5t Driver Glasgow  

    - Greater London
    7.5t Driver Royal Mail GLASGOW Location: Sighthill Pay Rate: £17.02... Read More
    7.5t Driver Royal Mail GLASGOW Location: Sighthill Pay Rate: £17.02 £26.99 per hour Whats on Offer: Pertemps are working in partnership with the Royal Mail, the UKs designated Universal Postal Service Provider, to recruit 7.5t Drivers. If you are looking for work, then look no further, as our on-siteteam across Scotland are looking for Drivers to start work immediately. To meet entry requirements, you will have: Held your licence for a minimum2 years No more than 6 penalty points Must have at least 180 days on your card Must be able to complete a manual entry Unfortunately, we are unable to accept any DD, DR, IN or CD endorsements. Due to the nature of our clients business, you will be required to clear a DBS security check following the point of registration. In return, 7.5tDrivers will receive: Accrued holiday pay Access to pension (PAYE) Weekly pay On-site canteen facility On-site car parking Apply Today! If youre an experienced 7.5t Driver looking for flexible, well-paid agency work with Royal Mail, we want to hear from you. This is agency work, offering temporary ongoing assignments. While shifts are regular and available all year round, this role does not guarantee permanent employmentperfect if you value flexibility and strong hourly rates. Please apply using the link onthis advertisement. TPBN1_UKTJ Read Less
  • GP Partner – Private Primary Care Location: Glasgow
    GP Partner – Private Primary Care Location: Glasgow Read Less
  • Retail Team Leader - Glasgow  

    - Glasgow City
    Role/Team overview Join us as a multi -site Retail Leader in Glasgow,... Read More
    Role/Team overview Join us as a multi -site Retail Leader in Glasgow, where youll work within our Retail Operations team to inspire and lead your teams to consistently provide a great experience for our customers, as well as achieving exceptional commercial results. Youll have the support to aid your continued development to make an impact, pushing boundaries, creating solutions, hitting targets. This is a pivotal position within the wider Sky Retail Scotland and Northern Ireland team which encompasses 11 Retail hubs and 3 Retail stores. What youll do Work 40 hours per week, 5 days out of 7 across our Glasgow locations Role model our values every day, placing our customers and colleagues at the heart of everything you do Proactively maximise the commercial performance of the store, increasing volume and value while driving conversions and ARPU Support and challenge your team to achieve and exceed targets, recognising developmental opportunities to ensure they are empowered and equipped Build and develop an inclusive and diverse team, while delivering against operational performance measures What youll bring Proven experience within a sales environment, with a strong understanding of customer and commercial priorities A track record of coaching, developing and inspiring teams to achieve and exceed performance targets Strong commercial awareness, with the ability to interpret KPIs and drive operational performance A genuine passion for delivering exceptional customer experiences Excellent communication and relationship-building skills, with the ability to engage and influence stakeholders at all levels Benefits and perks There's one thing people can't stop talking about when it comes to life at Sky: the perks. Heres a taster: Free Sky TV or NOW package, including Sky Sports and Sky Cinema Pension package with up to 9% employer contribution Private healthcare with mental health support Aviva Digital GP and dental insurance Discounts on Sky products, including Sky Mobile, Sky Broadband, Sky Glass and Sky Protect Sharesave and Tech schemes A range of Sky VIP rewards and experiences How youll work At our Sky Retail Hubs across Glasgow Silverburn, Braehead and Forge Shopping centres. Who we are Were Sky, a leading media and entertainment company who connect millions with entertainment, sports, news and arts through innovative products and services. Working with us means youll be bringing the joy of a better experience to more people, every day. All so we can do better and deliver better for our customers, colleagues and society. Were an equal opportunity employer and value diversity at our company. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need as early as you can. Just so you know: if your application is successful, well ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. To be eligible for this role you are required to have the appropriate right to work in the UK. Please be aware Sky does not offer sponsorship for this position. To find out more about working with us, search #LifeAtSky on social media. TPBN1_UKTJ Read Less

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