As a company, our track record in supporting early careers is exceptional, and our Graduate scheme represents a fantastic opportunity for you to unlock your full potential. Our comprehensive two-year development program is designed to provide a diverse range of job experiences, on-the-job learning, and a personalised learning journey supported by your mentor, coach, and line manager. Within our business, you'll not only find the chance to advance and expand your career but also to cultivate a professional network with some of the industry's finest individuals. You'll have the opportunity to make a significant impact on the business through a project in your first six months, participate in volunteering events, and contribute to a social value project. The scheme encompasses a well-structured array of activities, development modules, work-based projects, and rotational placements across key business areas. These elements are strategically crafted to challenge and inspire participants, propelling them toward realizing their full potential. Graduate Quantity Surveyor - Freedom Professional Services (Design) Glasgow Based Closing date: Monday 25th May 2026 Assessment Centre: Friday 19th June 2026, Leeds Join our 2 year Group Graduate development scheme. The scheme encompasses a well-structured array of activities, development opportunities and experiences. These elements are strategically crafted to challenge and inspire participants, propelling them toward realising their full potential. Responsibilities: Work under the guidance of an experienced Surveyor or Commercial Manager to assist in implementing best commercial practices throughout all project phases - from tender preparation to completion and final account settlement. Support the delivery of improved commercial and financial performance across assigned projects. Provide commercial input to administrative and operational functions, including assisting with quotations, measurements, and work approvals to ensure accuracy and efficiency. Key Deliverables Health & Safety - comply with the company's Health & Safety standards ensuring that the safety first and foremost message is visible and alive throughout all work activities. Risk Management - Review contract terms and conditions to identify any specific risk and opportunities this may place upon Freedom; assist with the agreed mitigation and enhancement.Financial Management - Liaise with the Project team and assist with the preparation of applications for payment with appropriate substantiation of both the level of contract works complete and variations. Ensure cash is received by Freedom in accordance with the contract. Assist with Cost Value Reconciliations, manage supply chain costs and measurement of works on site.Subcontract Management - assist with the negotiation, production and administration of subcontract agreements including, but not limited to, assisting with payment notice procedures, reviewing potential and instructing change and final account processes.Contract Administration - review and understand the obligations of Freedom under the contract. Assist with the production of a commercial plan and monitoring our compliance with any such obligations, especially any that could cause a loss of entitlement when not complied with. Follow procedures for client work approval. Commercial and administrative involvement with Works Management System and other IT software. Involvement with PQQ and tender submissions. Produce quotations and pre-estimates.Record Keeping - assist in the production and maintenance of all necessary records to maximise Freedom's contractual entitlements and justify our position. Follow procedures for client work approval.Cost and Value Forecasting - assist with the monitoring and forecasting of cost and revenue throughout the project/programme lifecycle. Assist with the production and distribution of accurate internal project reports; such as, Major Project Reviews, CVR files, Risk and Opportunity Registers. Value completed works in line with contractual mechanism, e.g. schedule of rates (SOR), Defined Cost etc. Assist in the creation of and monitoring of cash-flow forecasts to ensure the Project/Programme remains cash positive.Final Account Settlement - assist the project team with the preparation of both Freedom's final account with our customer and preparation/review of supply chain final accounts. Including any substantiation required to improve the commercial or financial performance of the project. Post-audit of works commercially.Change Management - understand the contract change management procedures and assist with the identification and quantification of any changes to Freedom's contractual obligations; both upstream with our customer and downstream with our supply chain.Stakeholder Relations - maintain positive relationships with the project customer(s) through efficient delivery of objectives, with a view to optimising future opportunities. Effective communication with various levels of personnel on the framework, both internal and external.Develop your professional network to support you in your role and to support your development.Build positive relationships with internal and external customers as required.Identify and drive improvements where possible.Keep a log of your activities and learning within each business area, positively feeding into your development, to ensure that each new rotation can be effectively developed and tailored to meet your individual development needs.You will be responsible for managing your career and working towards professional accreditation.At the end of the graduate scheme, you will be able to deliver effective services, ensuring that services, or activities within your area of control, are able to be managed to time and budget, with services delivered safely, profitably and to client requirements. Essential Requirements 2.2 or above Commercial Related Degree We are unable to provide visa sponsorship under either the Dependent or Skilled Worker visa routes. Therefore, applicants must have the automatic right to work in the UK indefinitely, without the need for future sponsorship. We encourage all applicants to review their eligibility before applying to ensure alignment with these requirements. NG Bailey is an Equal Opportu Read Less

Senior Land Manager Closing date: 7 th May Base Location: For this role, we require successful applicants to be based from one of our Scottish locations - Perth or Glasgow. Salary: £60,000 - £75,100 + car/cash allowance + performance related bonus + a range of other benefits to support your family, finances and wellbeing. Working Pattern: Permanent Full Time Flexible First options available We are looking for a Senior Land Manager to support a major programme of new infrastructure across the north and east of Scotland. You will help secure the land and property rights needed for overhead lines, underground cables and substations that are essential to delivering the UK's 2030 net zero ambitions. This is a senior, influential role where you will guide strategy, lead engagement with landowners and key bodies, and ensure projects have the land access they need to progress. You will: Lead land and property activities within a defined region, securing, maintaining and managing robust land rights across a varied portfolio of projects. Apply and deliver Land Assembly Strategies that support the successful delivery of capital projects, customer connections and wider network development programmes. Build and maintain strong working relationships with landowners, tenants, agents, local authorities, government bodies and other key stakeholders. Provide expert guidance on policy, valuation, compensation and the practical management of land rights to support project delivery. Help manage future network risk by ensuring land and property rights are comprehensive, compliant and fit for purpose. You have: A strong understanding of landownership systems in Scotland and practical experience in land management. Proven knowledge of land and property rights, including wayleaves, servitudes and land acquisition. A sound understanding of relevant legislation, including the Electricity Act 1989, the Land Compensation Act 1973 and the Compulsory Purchase Act 1965. Good knowledge of how energy networks operate, including their structure and governance. Membership of RICS (Rural Professional Group) or CAAV, or a clear commitment to working towards this. About SSE: SSE's purpose is to provide energy needed today while building a better world of energy for tomorrow. We do this by developing, building, operating and investing in electricity infrastructure and businesses needed in the energy transition. Our Transforming for Growth investment plan sees us investing £33bn in critical electricity infrastructure across the five years to 2030. SSEN Transmission own and operate the electricity transmission network across the north of Scotland. We transport energy from where it is generated to where it is needed, ensuring a safe and reliable electricity supply for the communities we serve. But that's not all - we're upgrading the grid to deliver cleaner, homegrown energy for the future and building a network for net zero to create secure power for generations to come. Flexible benefits to fit your life Enjoy discounts on private healthcare and gym memberships. Wellbeing benefits like a free online GP and 24/7 counselling service. Interest-free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme. As well as generous family entitlements such as maternity and adoption pay, and paternity leave. Work with an equal opportunity employer SSE will make any reasonable adjustments you need to ensure that your application and experience with us is positive. Please contact to discuss how we can support you. We're dedicated to fostering an open and inclusive workplace where people from all backgrounds can thrive. We create equal opportunities for everyone to succeed and especially welcome applications from those who may not be well represented in our workforce or industry. Read Less

Job Description Ready for a New Challenge? Become a Care Team Leader with Lifeways in Glasgow Are you an experienced care professional looking to take the next step in your career? Do you thrive in a leadership role where you can make a meaningful impact? Lifeways is seeking a dedicated Care Team Leader to support our Registered Manager in leading the day-to-day operations of our supported living services in Glasgow. This is a fantastic opportunity to join a well-established team and contribute to delivering high-quality, person-centred care. What We Offer We believe in investing in our people. When you're supported, you succeed-and so do the individuals we support. Our benefits include: Over £2,000 in annual rewardsCycle to Work Scheme - Save up to £1,000Gym discounts - Save up to £192 annuallyEye care and health cash plans10% discount at B&Q for all team membersBlue Light Card eligibility - Discounts on shopping, food, leisure and more£200 for every successful referral3% employer pension contribution8 paid training days per yearAccess to recognised qualifications and apprenticeships Career Progression Whether you're already a Team Leader or Senior Support Worker with an NVQ/QCF in Health & Social Care, or a committed Care Assistant ready to take the next step, Lifeways offers excellent training and development to help you build a rewarding career. "What gets me up on a cold and wet morning is the people I support and my team. I love doing this job and I can't see myself doing anything else."- Geoff, Team Leader at Lifeways Your Role As a Care Team Leader, you will: Lead and motivate a team of support workersEnsure high standards of person-centred careSupport recruitment and staff development through supervisions and interviewsCommunicate effectively with staff, external professionals, and the people we supportMaintain accurate records using strong written and IT skills Apply Today If you're passionate about care, confident in your leadership abilities, and ready to make a difference, we'd love to hear from you. Take the next step in your career with Lifeways. LWGSC Read Less

Senior / Lead Protection & Control Systems Engineer
Location - Glasgow

Are you experienced in Protection & Control within Transmission & Distribution?
Do you enjoy leading technical design and guiding multi-disciplinary teams?
Looking for a role where you can shape complex protection systems across the UK?

What's in it for you?
Fantastic basic salary
28 days holiday plus bank holidays
Hybrid working
Flex...




































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Senior PCS7 Engineer
Location - Glasgow

Are you an experienced control systems engineer ready to lead projects end-to-end?
Do you enjoy working with Siemens PCS7 and broader PLC/SCADA systems?
Looking for a role where you can guide a team and shape delivery in the energy sector?

What's in it for you:
Strong basic salary
28 days holiday + bank holidays
Hybrid working (2 days from home) with flexible hours...































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About The Role
Senior Quantity Surveyor - Permanent Opportunity
Division: Civil Engineering
Location: Glasgow

BENEFITS: Car allowance,Pension, Subsidised Private Medical Cover, Life Assurance Scheme, Car Allowance

Job Summary
Reporting to the Managing Quantity Surveyor, this position requires someone with a proven track record in the construction of Civil Engineering developments in the UK
The Senior Qu...


















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Location: Glasgow
Salary: £55,000 £65,000 + Benefits
Job Title:Electrical ManagerSingle-Site Commercial FacilityWe are currently recruiting for a Electrical Managerto join our team on a prestigious single commercial site in Glasgow. This is an excellent opportunity for a technically strong electrical professional with full HV/LV authorisation experience to take ownership of electrical facilities ma... Read Less

Roadside Technician
Location:You will have a geographical area based on where you live so this isnt crucial. This position is covering theGlasgow area
Salary:£36,400 basic, with overtime yearly earnings can be as high as £61,000
Hours:Varying shift patterns Monday to Sunday 40 hours. Earliest start time of 6am, latest finish time of 12am. (Lots of overtime available paid at time and a half)
Reference:...













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  CUSTOMER SERVICE SPECIALIST – OFFICE BASED IN GLASGOW  Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service.  We have a fantastic opportunity for inbound customer service specialist for our Personal Banking line of business Lloyds Banking Division campaign. Here is all you need to know…Start Date: Various 2026Salary: £26436.80Job Type: Full Time – Permanent Working Hours: 40 hours per week (including training) Operational hours after training -  We require full flexibility between 08.00 - 22.00 Monday - SundayTraining: 2 weeks based in Glasgow, City Park.Training hours 09:00am – 18:00pm Monday – Friday Joining the team: First 3-months working on-site in Glasgow  then opportunity to choose on-site or at-home working whichever suits you best dependent on performance.  Who we are looking for… A professional, polite and courteous telephone mannerAbility to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essentialA good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detailConfident in working independentlyConfident in making complex decisionsSelf-motivated and able to affectively problem solveInterpersonal skillsBe driven to work towards achievable targetsExcellent numeracy skills Previous banking/ financial experience is highly desired but not essential Previous call centre/ customer service experience is essential Values we look for you to have...Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner.Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others.Open-Mindedness- You are able to be open to different ways of thinking and new ideas.Critical Thinking- You are able to think logically when making decisions.Solution Orientation- Having a forward thinking mindset focused on resolving challenges.Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. What will my role involve…? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contactSupporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking supportHelping customers that may be going through financial difficulty and debit card supportPromoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank’s complete range of servicesProblem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customersEnsure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customerAbility to react fast when the day gets busy and handle a wide variety of different customers – excellent time management Confident in following banking processes and explaining this to customer Here are our key benefits… Perks at Work – Savings Discounts / Free Online ClassesHelp@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal AdviceCritical Illness – up to £10,000Cycle to Work SchemeEyecare support voucherHoliday Purchase SchemeLength of Service AwardsWorkplace PensionMonthly Inspire Awards – For the best of the bestRefer-A-Friend earns up to £1,200 for youMonthly Wellbeing WebinarsDedicated Employee Experience Progress – Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of serviceDiscounted Bus Travel in Glasgow (First Bus)No peak rail fares - travel is more afforable, at all times Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you’re interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner. #priority 

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  CUSTOMER SERVICE SPECIALIST – OFFICE BASED IN GLASGOW  Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service.  We have a fantastic opportunity for inbound customer service specialist for our Personal Banking line of business Lloyds Banking Division campaign. Here is all you need to know…Start Date: Various 2026Salary: £26436.80Job Type: Full Time – Permanent Working Hours: 40 hours per week (including training) Operational hours after training -  We require full flexibility between 08.00 - 22.00 Monday - SundayTraining: 2 weeks based in Glasgow, City Park.Training hours 09:00am – 18:00pm Monday – Friday Joining the team: First 3-months working on-site in Glasgow  then opportunity to choose on-site or at-home working whichever suits you best dependent on performance.  Who we are looking for… A professional, polite and courteous telephone mannerAbility to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essentialA good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detailConfident in working independentlyConfident in making complex decisionsSelf-motivated and able to affectively problem solveInterpersonal skillsBe driven to work towards achievable targetsExcellent numeracy skills Previous banking/ financial experience is highly desired but not essential Previous call centre/ customer service experience is essential Values we look for you to have...Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner.Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others.Open-Mindedness- You are able to be open to different ways of thinking and new ideas.Critical Thinking- You are able to think logically when making decisions.Solution Orientation- Having a forward thinking mindset focused on resolving challenges.Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. What will my role involve…? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contactSupporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking supportHelping customers that may be going through financial difficulty and debit card supportPromoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank’s complete range of servicesProblem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customersEnsure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customerAbility to react fast when the day gets busy and handle a wide variety of different customers – excellent time management Confident in following banking processes and explaining this to customer Here are our key benefits… Perks at Work – Savings Discounts / Free Online ClassesHelp@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal AdviceCritical Illness – up to £10,000Cycle to Work SchemeEyecare support voucherHoliday Purchase SchemeLength of Service AwardsWorkplace PensionMonthly Inspire Awards – For the best of the bestRefer-A-Friend earns up to £1,200 for youMonthly Wellbeing WebinarsDedicated Employee Experience Progress – Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of serviceDiscounted Bus Travel in Glasgow (First Bus)No peak rail fares - travel is more afforable, at all times Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you’re interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner. #priority 

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  CUSTOMER SERVICE SPECIALIST – OFFICE BASED IN GLASGOW  Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service.  We have a fantastic opportunity for inbound customer service specialist for our Personal Banking line of business Lloyds Banking Division campaign. Here is all you need to know…Start Date: Various 2026Salary: £26436.80Job Type: Full Time – Permanent Working Hours: 40 hours per week (including training) Operational hours after training -  We require full flexibility between 08.00 - 22.00 Monday - SundayTraining: 2 weeks based in Glasgow, City Park.Training hours 09:00am – 18:00pm Monday – Friday Joining the team: First 3-months working on-site in Glasgow  then opportunity to choose on-site or at-home working whichever suits you best dependent on performance.  Who we are looking for… A professional, polite and courteous telephone mannerAbility to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essentialA good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detailConfident in working independentlyConfident in making complex decisionsSelf-motivated and able to affectively problem solveInterpersonal skillsBe driven to work towards achievable targetsExcellent numeracy skills Previous banking/ financial experience is highly desired but not essential Previous call centre/ customer service experience is essential Values we look for you to have...Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner.Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others.Open-Mindedness- You are able to be open to different ways of thinking and new ideas.Critical Thinking- You are able to think logically when making decisions.Solution Orientation- Having a forward thinking mindset focused on resolving challenges.Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. What will my role involve…? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contactSupporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking supportHelping customers that may be going through financial difficulty and debit card supportPromoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank’s complete range of servicesProblem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customersEnsure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customerAbility to react fast when the day gets busy and handle a wide variety of different customers – excellent time management Confident in following banking processes and explaining this to customer Here are our key benefits… Perks at Work – Savings Discounts / Free Online ClassesHelp@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal AdviceCritical Illness – up to £10,000Cycle to Work SchemeEyecare support voucherHoliday Purchase SchemeLength of Service AwardsWorkplace PensionMonthly Inspire Awards – For the best of the bestRefer-A-Friend earns up to £1,200 for youMonthly Wellbeing WebinarsDedicated Employee Experience Progress – Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of serviceDiscounted Bus Travel in Glasgow (First Bus)No peak rail fares - travel is more afforable, at all times Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you’re interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner. #priority 

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  CUSTOMER SERVICE SPECIALIST – OFFICE BASED IN GLASGOW  Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service.  We have a fantastic opportunity for inbound customer service specialist for our Personal Banking line of business Lloyds Banking Division campaign. Here is all you need to know…Start Date: Various 2026Salary: £26436.80Job Type: Full Time – Permanent Working Hours: 40 hours per week (including training) Operational hours after training -  We require full flexibility between 08.00 - 22.00 Monday - SundayTraining: 2 weeks based in Glasgow, City Park.Training hours 09:00am – 18:00pm Monday – Friday Joining the team: First 3-months working on-site in Glasgow  then opportunity to choose on-site or at-home working whichever suits you best dependent on performance.  Who we are looking for… A professional, polite and courteous telephone mannerAbility to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essentialA good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detailConfident in working independentlyConfident in making complex decisionsSelf-motivated and able to affectively problem solveInterpersonal skillsBe driven to work towards achievable targetsExcellent numeracy skills Previous banking/ financial experience is highly desired but not essential Previous call centre/ customer service experience is essential Values we look for you to have...Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner.Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others.Open-Mindedness- You are able to be open to different ways of thinking and new ideas.Critical Thinking- You are able to think logically when making decisions.Solution Orientation- Having a forward thinking mindset focused on resolving challenges.Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. What will my role involve…? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contactSupporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking supportHelping customers that may be going through financial difficulty and debit card supportPromoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank’s complete range of servicesProblem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customersEnsure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customerAbility to react fast when the day gets busy and handle a wide variety of different customers – excellent time management Confident in following banking processes and explaining this to customer Here are our key benefits… Perks at Work – Savings Discounts / Free Online ClassesHelp@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal AdviceCritical Illness – up to £10,000Cycle to Work SchemeEyecare support voucherHoliday Purchase SchemeLength of Service AwardsWorkplace PensionMonthly Inspire Awards – For the best of the bestRefer-A-Friend earns up to £1,200 for youMonthly Wellbeing WebinarsDedicated Employee Experience Progress – Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of serviceDiscounted Bus Travel in Glasgow (First Bus)No peak rail fares - travel is more afforable, at all times Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you’re interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner. #priority 

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  CUSTOMER SERVICE SPECIALIST – OFFICE BASED IN GLASGOW  Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service.  We have a fantastic opportunity for inbound customer service specialist for our Personal Banking line of business Lloyds Banking Division campaign. Here is all you need to know…Start Date: Various 2026Salary: £26436.80Job Type: Full Time – Permanent Working Hours: 40 hours per week (including training) Operational hours after training -  We require full flexibility between 08.00 - 22.00 Monday - SundayTraining: 2 weeks based in Glasgow, City Park.Training hours 09:00am – 18:00pm Monday – Friday Joining the team: First 3-months working on-site in Glasgow  then opportunity to choose on-site or at-home working whichever suits you best dependent on performance.  Who we are looking for… A professional, polite and courteous telephone mannerAbility to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essentialA good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detailConfident in working independentlyConfident in making complex decisionsSelf-motivated and able to affectively problem solveInterpersonal skillsBe driven to work towards achievable targetsExcellent numeracy skills Previous banking/ financial experience is highly desired but not essential Previous call centre/ customer service experience is essential Values we look for you to have...Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner.Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others.Open-Mindedness- You are able to be open to different ways of thinking and new ideas.Critical Thinking- You are able to think logically when making decisions.Solution Orientation- Having a forward thinking mindset focused on resolving challenges.Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. What will my role involve…? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contactSupporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking supportHelping customers that may be going through financial difficulty and debit card supportPromoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank’s complete range of servicesProblem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customersEnsure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customerAbility to react fast when the day gets busy and handle a wide variety of different customers – excellent time management Confident in following banking processes and explaining this to customer Here are our key benefits… Perks at Work – Savings Discounts / Free Online ClassesHelp@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal AdviceCritical Illness – up to £10,000Cycle to Work SchemeEyecare support voucherHoliday Purchase SchemeLength of Service AwardsWorkplace PensionMonthly Inspire Awards – For the best of the bestRefer-A-Friend earns up to £1,200 for youMonthly Wellbeing WebinarsDedicated Employee Experience Progress – Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of serviceDiscounted Bus Travel in Glasgow (First Bus)No peak rail fares - travel is more afforable, at all times Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you’re interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner. #priority 

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  CUSTOMER SERVICE SPECIALIST – OFFICE BASED IN GLASGOW  Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service.  We have a fantastic opportunity for inbound customer service specialist for our Personal Banking line of business Lloyds Banking Division campaign. Here is all you need to know…Start Date: Various 2026Salary: £26436.80Job Type: Full Time – Permanent Working Hours: 40 hours per week (including training) Operational hours after training -  We require full flexibility between 08.00 - 22.00 Monday - SundayTraining: 2 weeks based in Glasgow, City Park.Training hours 09:00am – 18:00pm Monday – Friday Joining the team: First 3-months working on-site in Glasgow  then opportunity to choose on-site or at-home working whichever suits you best dependent on performance.  Who we are looking for… A professional, polite and courteous telephone mannerAbility to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essentialA good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detailConfident in working independentlyConfident in making complex decisionsSelf-motivated and able to affectively problem solveInterpersonal skillsBe driven to work towards achievable targetsExcellent numeracy skills Previous banking/ financial experience is highly desired but not essential Previous call centre/ customer service experience is essential Values we look for you to have...Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner.Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others.Open-Mindedness- You are able to be open to different ways of thinking and new ideas.Critical Thinking- You are able to think logically when making decisions.Solution Orientation- Having a forward thinking mindset focused on resolving challenges.Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. What will my role involve…? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contactSupporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking supportHelping customers that may be going through financial difficulty and debit card supportPromoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank’s complete range of servicesProblem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customersEnsure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customerAbility to react fast when the day gets busy and handle a wide variety of different customers – excellent time management Confident in following banking processes and explaining this to customer Here are our key benefits… Perks at Work – Savings Discounts / Free Online ClassesHelp@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal AdviceCritical Illness – up to £10,000Cycle to Work SchemeEyecare support voucherHoliday Purchase SchemeLength of Service AwardsWorkplace PensionMonthly Inspire Awards – For the best of the bestRefer-A-Friend earns up to £1,200 for youMonthly Wellbeing WebinarsDedicated Employee Experience Progress – Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of serviceDiscounted Bus Travel in Glasgow (First Bus)No peak rail fares - travel is more afforable, at all times Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you’re interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner. #priority 

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  CUSTOMER SERVICE SPECIALIST – OFFICE BASED IN GLASGOW  Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service.  We have a fantastic opportunity for inbound customer service specialist for our Personal Banking line of business Lloyds Banking Division campaign. Here is all you need to know…Start Date: Various 2026Salary: £26436.80Job Type: Full Time – Permanent Working Hours: 40 hours per week (including training) Operational hours after training -  We require full flexibility between 08.00 - 22.00 Monday - SundayTraining: 2 weeks based in Glasgow, City Park.Training hours 09:00am – 18:00pm Monday – Friday Joining the team: First 3-months working on-site in Glasgow  then opportunity to choose on-site or at-home working whichever suits you best dependent on performance.  Who we are looking for… A professional, polite and courteous telephone mannerAbility to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essentialA good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detailConfident in working independentlyConfident in making complex decisionsSelf-motivated and able to affectively problem solveInterpersonal skillsBe driven to work towards achievable targetsExcellent numeracy skills Previous banking/ financial experience is highly desired but not essential Previous call centre/ customer service experience is essential Values we look for you to have...Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner.Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others.Open-Mindedness- You are able to be open to different ways of thinking and new ideas.Critical Thinking- You are able to think logically when making decisions.Solution Orientation- Having a forward thinking mindset focused on resolving challenges.Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. What will my role involve…? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contactSupporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking supportHelping customers that may be going through financial difficulty and debit card supportPromoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank’s complete range of servicesProblem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customersEnsure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customerAbility to react fast when the day gets busy and handle a wide variety of different customers – excellent time management Confident in following banking processes and explaining this to customer Here are our key benefits… Perks at Work – Savings Discounts / Free Online ClassesHelp@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal AdviceCritical Illness – up to £10,000Cycle to Work SchemeEyecare support voucherHoliday Purchase SchemeLength of Service AwardsWorkplace PensionMonthly Inspire Awards – For the best of the bestRefer-A-Friend earns up to £1,200 for youMonthly Wellbeing WebinarsDedicated Employee Experience Progress – Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of serviceDiscounted Bus Travel in Glasgow (First Bus)No peak rail fares - travel is more afforable, at all times Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you’re interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner. #priority 

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  CUSTOMER SERVICE SPECIALIST – OFFICE BASED IN GLASGOW  Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service.  We have a fantastic opportunity for inbound customer service specialist for our Personal Banking line of business Lloyds Banking Division campaign. Here is all you need to know…Start Date: Various 2026Salary: £26436.80Job Type: Full Time – Permanent Working Hours: 40 hours per week (including training) Operational hours after training -  We require full flexibility between 08.00 - 22.00 Monday - SundayTraining: 2 weeks based in Glasgow, City Park.Training hours 09:00am – 18:00pm Monday – Friday Joining the team: First 3-months working on-site in Glasgow  then opportunity to choose on-site or at-home working whichever suits you best dependent on performance.  Who we are looking for… A professional, polite and courteous telephone mannerAbility to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essentialA good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detailConfident in working independentlyConfident in making complex decisionsSelf-motivated and able to affectively problem solveInterpersonal skillsBe driven to work towards achievable targetsExcellent numeracy skills Previous banking/ financial experience is highly desired but not essential Previous call centre/ customer service experience is essential Values we look for you to have...Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner.Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others.Open-Mindedness- You are able to be open to different ways of thinking and new ideas.Critical Thinking- You are able to think logically when making decisions.Solution Orientation- Having a forward thinking mindset focused on resolving challenges.Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. What will my role involve…? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contactSupporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking supportHelping customers that may be going through financial difficulty and debit card supportPromoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank’s complete range of servicesProblem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customersEnsure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customerAbility to react fast when the day gets busy and handle a wide variety of different customers – excellent time management Confident in following banking processes and explaining this to customer Here are our key benefits… Perks at Work – Savings Discounts / Free Online ClassesHelp@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal AdviceCritical Illness – up to £10,000Cycle to Work SchemeEyecare support voucherHoliday Purchase SchemeLength of Service AwardsWorkplace PensionMonthly Inspire Awards – For the best of the bestRefer-A-Friend earns up to £1,200 for youMonthly Wellbeing WebinarsDedicated Employee Experience Progress – Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of serviceDiscounted Bus Travel in Glasgow (First Bus)No peak rail fares - travel is more afforable, at all times Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you’re interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner. #priority 

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  CUSTOMER SERVICE SPECIALIST – OFFICE BASED IN GLASGOW  Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service.  We have a fantastic opportunity for inbound customer service specialist for our Personal Banking line of business Lloyds Banking Division campaign. Here is all you need to know…Start Date: Various 2026Salary: £26436.80Job Type: Full Time – Permanent Working Hours: 40 hours per week (including training) Operational hours after training -  We require full flexibility between 08.00 - 22.00 Monday - SundayTraining: 2 weeks based in Glasgow, City Park.Training hours 09:00am – 18:00pm Monday – Friday Joining the team: First 3-months working on-site in Glasgow  then opportunity to choose on-site or at-home working whichever suits you best dependent on performance.  Who we are looking for… A professional, polite and courteous telephone mannerAbility to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essentialA good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detailConfident in working independentlyConfident in making complex decisionsSelf-motivated and able to affectively problem solveInterpersonal skillsBe driven to work towards achievable targetsExcellent numeracy skills Previous banking/ financial experience is highly desired but not essential Previous call centre/ customer service experience is essential Values we look for you to have...Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner.Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others.Open-Mindedness- You are able to be open to different ways of thinking and new ideas.Critical Thinking- You are able to think logically when making decisions.Solution Orientation- Having a forward thinking mindset focused on resolving challenges.Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. What will my role involve…? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contactSupporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking supportHelping customers that may be going through financial difficulty and debit card supportPromoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank’s complete range of servicesProblem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customersEnsure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customerAbility to react fast when the day gets busy and handle a wide variety of different customers – excellent time management Confident in following banking processes and explaining this to customer Here are our key benefits… Perks at Work – Savings Discounts / Free Online ClassesHelp@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal AdviceCritical Illness – up to £10,000Cycle to Work SchemeEyecare support voucherHoliday Purchase SchemeLength of Service AwardsWorkplace PensionMonthly Inspire Awards – For the best of the bestRefer-A-Friend earns up to £1,200 for youMonthly Wellbeing WebinarsDedicated Employee Experience Progress – Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of serviceDiscounted Bus Travel in Glasgow (First Bus)No peak rail fares - travel is more afforable, at all times Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you’re interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner. #priority 

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  CUSTOMER SERVICE SPECIALIST – OFFICE BASED IN GLASGOW  Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service.  We have a fantastic opportunity for inbound customer service specialist for our Personal Banking line of business Lloyds Banking Division campaign. Here is all you need to know…Start Date: Various 2026Salary: £26436.80Job Type: Full Time – Permanent Working Hours: 40 hours per week (including training) Operational hours after training -  We require full flexibility between 08.00 - 22.00 Monday - SundayTraining: 2 weeks based in Glasgow, City Park.Training hours 09:00am – 18:00pm Monday – Friday Joining the team: First 3-months working on-site in Glasgow  then opportunity to choose on-site or at-home working whichever suits you best dependent on performance.  Who we are looking for… A professional, polite and courteous telephone mannerAbility to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essentialA good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detailConfident in working independentlyConfident in making complex decisionsSelf-motivated and able to affectively problem solveInterpersonal skillsBe driven to work towards achievable targetsExcellent numeracy skills Previous banking/ financial experience is highly desired but not essential Previous call centre/ customer service experience is essential Values we look for you to have...Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner.Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others.Open-Mindedness- You are able to be open to different ways of thinking and new ideas.Critical Thinking- You are able to think logically when making decisions.Solution Orientation- Having a forward thinking mindset focused on resolving challenges.Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. What will my role involve…? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contactSupporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking supportHelping customers that may be going through financial difficulty and debit card supportPromoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank’s complete range of servicesProblem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customersEnsure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customerAbility to react fast when the day gets busy and handle a wide variety of different customers – excellent time management Confident in following banking processes and explaining this to customer Here are our key benefits… Perks at Work – Savings Discounts / Free Online ClassesHelp@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal AdviceCritical Illness – up to £10,000Cycle to Work SchemeEyecare support voucherHoliday Purchase SchemeLength of Service AwardsWorkplace PensionMonthly Inspire Awards – For the best of the bestRefer-A-Friend earns up to £1,200 for youMonthly Wellbeing WebinarsDedicated Employee Experience Progress – Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of serviceDiscounted Bus Travel in Glasgow (First Bus)No peak rail fares - travel is more afforable, at all times Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you’re interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner. #priority 

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  CUSTOMER SERVICE SPECIALIST – OFFICE BASED IN GLASGOW  Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service.  We have a fantastic opportunity for inbound customer service specialist for our Personal Banking line of business Lloyds Banking Division campaign. Here is all you need to know…Start Date: Various 2026Salary: £26436.80Job Type: Full Time – Permanent Working Hours: 40 hours per week (including training) Operational hours after training -  We require full flexibility between 08.00 - 22.00 Monday - SundayTraining: 2 weeks based in Glasgow, City Park.Training hours 09:00am – 18:00pm Monday – Friday Joining the team: First 3-months working on-site in Glasgow  then opportunity to choose on-site or at-home working whichever suits you best dependent on performance.  Who we are looking for… A professional, polite and courteous telephone mannerAbility to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essentialA good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detailConfident in working independentlyConfident in making complex decisionsSelf-motivated and able to affectively problem solveInterpersonal skillsBe driven to work towards achievable targetsExcellent numeracy skills Previous banking/ financial experience is highly desired but not essential Previous call centre/ customer service experience is essential Values we look for you to have...Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner.Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others.Open-Mindedness- You are able to be open to different ways of thinking and new ideas.Critical Thinking- You are able to think logically when making decisions.Solution Orientation- Having a forward thinking mindset focused on resolving challenges.Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. What will my role involve…? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contactSupporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking supportHelping customers that may be going through financial difficulty and debit card supportPromoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank’s complete range of servicesProblem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customersEnsure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customerAbility to react fast when the day gets busy and handle a wide variety of different customers – excellent time management Confident in following banking processes and explaining this to customer Here are our key benefits… Perks at Work – Savings Discounts / Free Online ClassesHelp@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal AdviceCritical Illness – up to £10,000Cycle to Work SchemeEyecare support voucherHoliday Purchase SchemeLength of Service AwardsWorkplace PensionMonthly Inspire Awards – For the best of the bestRefer-A-Friend earns up to £1,200 for youMonthly Wellbeing WebinarsDedicated Employee Experience Progress – Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of serviceDiscounted Bus Travel in Glasgow (First Bus)No peak rail fares - travel is more afforable, at all times Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you’re interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner. #priority 

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  CUSTOMER SERVICE SPECIALIST – OFFICE BASED IN GLASGOW  Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service.  We have a fantastic opportunity for inbound customer service specialist for our Personal Banking line of business Lloyds Banking Division campaign. Here is all you need to know…Start Date: Various 2026Salary: £26436.80Job Type: Full Time – Permanent Working Hours: 40 hours per week (including training) Operational hours after training -  We require full flexibility between 08.00 - 22.00 Monday - SundayTraining: 2 weeks based in Glasgow, City Park.Training hours 09:00am – 18:00pm Monday – Friday Joining the team: First 3-months working on-site in Glasgow  then opportunity to choose on-site or at-home working whichever suits you best dependent on performance.  Who we are looking for… A professional, polite and courteous telephone mannerAbility to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essentialA good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detailConfident in working independentlyConfident in making complex decisionsSelf-motivated and able to affectively problem solveInterpersonal skillsBe driven to work towards achievable targetsExcellent numeracy skills Previous banking/ financial experience is highly desired but not essential Previous call centre/ customer service experience is essential Values we look for you to have...Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner.Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others.Open-Mindedness- You are able to be open to different ways of thinking and new ideas.Critical Thinking- You are able to think logically when making decisions.Solution Orientation- Having a forward thinking mindset focused on resolving challenges.Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. What will my role involve…? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contactSupporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking supportHelping customers that may be going through financial difficulty and debit card supportPromoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank’s complete range of servicesProblem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customersEnsure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customerAbility to react fast when the day gets busy and handle a wide variety of different customers – excellent time management Confident in following banking processes and explaining this to customer Here are our key benefits… Perks at Work – Savings Discounts / Free Online ClassesHelp@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal AdviceCritical Illness – up to £10,000Cycle to Work SchemeEyecare support voucherHoliday Purchase SchemeLength of Service AwardsWorkplace PensionMonthly Inspire Awards – For the best of the bestRefer-A-Friend earns up to £1,200 for youMonthly Wellbeing WebinarsDedicated Employee Experience Progress – Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of serviceDiscounted Bus Travel in Glasgow (First Bus)No peak rail fares - travel is more afforable, at all times Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you’re interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner. #priority 

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  CUSTOMER SERVICE SPECIALIST – OFFICE BASED IN GLASGOW  Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service.  We have a fantastic opportunity for inbound customer service specialist for our Personal Banking line of business Lloyds Banking Division campaign. Here is all you need to know…Start Date: Various 2026Salary: £26436.80Job Type: Full Time – Permanent Working Hours: 40 hours per week (including training) Operational hours after training -  We require full flexibility between 08.00 - 22.00 Monday - SundayTraining: 2 weeks based in Glasgow, City Park.Training hours 09:00am – 18:00pm Monday – Friday Joining the team: First 3-months working on-site in Glasgow  then opportunity to choose on-site or at-home working whichever suits you best dependent on performance.  Who we are looking for… A professional, polite and courteous telephone mannerAbility to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essentialA good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detailConfident in working independentlyConfident in making complex decisionsSelf-motivated and able to affectively problem solveInterpersonal skillsBe driven to work towards achievable targetsExcellent numeracy skills Previous banking/ financial experience is highly desired but not essential Previous call centre/ customer service experience is essential Values we look for you to have...Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner.Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others.Open-Mindedness- You are able to be open to different ways of thinking and new ideas.Critical Thinking- You are able to think logically when making decisions.Solution Orientation- Having a forward thinking mindset focused on resolving challenges.Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. What will my role involve…? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contactSupporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking supportHelping customers that may be going through financial difficulty and debit card supportPromoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank’s complete range of servicesProblem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customersEnsure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customerAbility to react fast when the day gets busy and handle a wide variety of different customers – excellent time management Confident in following banking processes and explaining this to customer Here are our key benefits… Perks at Work – Savings Discounts / Free Online ClassesHelp@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal AdviceCritical Illness – up to £10,000Cycle to Work SchemeEyecare support voucherHoliday Purchase SchemeLength of Service AwardsWorkplace PensionMonthly Inspire Awards – For the best of the bestRefer-A-Friend earns up to £1,200 for youMonthly Wellbeing WebinarsDedicated Employee Experience Progress – Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of serviceDiscounted Bus Travel in Glasgow (First Bus)No peak rail fares - travel is more afforable, at all times Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you’re interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner. #priority 

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  CUSTOMER SERVICE SPECIALIST – OFFICE BASED IN GLASGOW  Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service.  We have a fantastic opportunity for inbound customer service specialist for our Personal Banking line of business Lloyds Banking Division campaign. Here is all you need to know…Start Date: Various 2026Salary: £26436.80Job Type: Full Time – Permanent Working Hours: 40 hours per week (including training) Operational hours after training -  We require full flexibility between 08.00 - 22.00 Monday - SundayTraining: 2 weeks based in Glasgow, City Park.Training hours 09:00am – 18:00pm Monday – Friday Joining the team: First 3-months working on-site in Glasgow  then opportunity to choose on-site or at-home working whichever suits you best dependent on performance.  Who we are looking for… A professional, polite and courteous telephone mannerAbility to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essentialA good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detailConfident in working independentlyConfident in making complex decisionsSelf-motivated and able to affectively problem solveInterpersonal skillsBe driven to work towards achievable targetsExcellent numeracy skills Previous banking/ financial experience is highly desired but not essential Previous call centre/ customer service experience is essential Values we look for you to have...Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner.Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others.Open-Mindedness- You are able to be open to different ways of thinking and new ideas.Critical Thinking- You are able to think logically when making decisions.Solution Orientation- Having a forward thinking mindset focused on resolving challenges.Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. What will my role involve…? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contactSupporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking supportHelping customers that may be going through financial difficulty and debit card supportPromoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank’s complete range of servicesProblem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customersEnsure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customerAbility to react fast when the day gets busy and handle a wide variety of different customers – excellent time management Confident in following banking processes and explaining this to customer Here are our key benefits… Perks at Work – Savings Discounts / Free Online ClassesHelp@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal AdviceCritical Illness – up to £10,000Cycle to Work SchemeEyecare support voucherHoliday Purchase SchemeLength of Service AwardsWorkplace PensionMonthly Inspire Awards – For the best of the bestRefer-A-Friend earns up to £1,200 for youMonthly Wellbeing WebinarsDedicated Employee Experience Progress – Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of serviceDiscounted Bus Travel in Glasgow (First Bus)No peak rail fares - travel is more afforable, at all times Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you’re interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner. #priority 

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  CUSTOMER SERVICE SPECIALIST – OFFICE BASED IN GLASGOW  Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service.  We have a fantastic opportunity for inbound customer service specialist for our Personal Banking line of business Lloyds Banking Division campaign. Here is all you need to know…Start Date: Various 2026Salary: £26436.80Job Type: Full Time – Permanent Working Hours: 40 hours per week (including training) Operational hours after training -  We require full flexibility between 08.00 - 22.00 Monday - SundayTraining: 2 weeks based in Glasgow, City Park.Training hours 09:00am – 18:00pm Monday – Friday Joining the team: First 3-months working on-site in Glasgow  then opportunity to choose on-site or at-home working whichever suits you best dependent on performance.  Who we are looking for… A professional, polite and courteous telephone mannerAbility to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essentialA good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detailConfident in working independentlyConfident in making complex decisionsSelf-motivated and able to affectively problem solveInterpersonal skillsBe driven to work towards achievable targetsExcellent numeracy skills Previous banking/ financial experience is highly desired but not essential Previous call centre/ customer service experience is essential Values we look for you to have...Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner.Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others.Open-Mindedness- You are able to be open to different ways of thinking and new ideas.Critical Thinking- You are able to think logically when making decisions.Solution Orientation- Having a forward thinking mindset focused on resolving challenges.Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. What will my role involve…? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contactSupporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking supportHelping customers that may be going through financial difficulty and debit card supportPromoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank’s complete range of servicesProblem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customersEnsure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customerAbility to react fast when the day gets busy and handle a wide variety of different customers – excellent time management Confident in following banking processes and explaining this to customer Here are our key benefits… Perks at Work – Savings Discounts / Free Online ClassesHelp@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal AdviceCritical Illness – up to £10,000Cycle to Work SchemeEyecare support voucherHoliday Purchase SchemeLength of Service AwardsWorkplace PensionMonthly Inspire Awards – For the best of the bestRefer-A-Friend earns up to £1,200 for youMonthly Wellbeing WebinarsDedicated Employee Experience Progress – Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of serviceDiscounted Bus Travel in Glasgow (First Bus)No peak rail fares - travel is more afforable, at all times Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you’re interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner. #priority 

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  CUSTOMER SERVICE SPECIALIST – OFFICE BASED IN GLASGOW  Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service.  We have a fantastic opportunity for inbound customer service specialist for our Personal Banking line of business Lloyds Banking Division campaign. Here is all you need to know…Start Date: Various 2026Salary: £26436.80Job Type: Full Time – Permanent Working Hours: 40 hours per week (including training) Operational hours after training -  We require full flexibility between 08.00 - 22.00 Monday - SundayTraining: 2 weeks based in Glasgow, City Park.Training hours 09:00am – 18:00pm Monday – Friday Joining the team: First 3-months working on-site in Glasgow  then opportunity to choose on-site or at-home working whichever suits you best dependent on performance.  Who we are looking for… A professional, polite and courteous telephone mannerAbility to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essentialA good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detailConfident in working independentlyConfident in making complex decisionsSelf-motivated and able to affectively problem solveInterpersonal skillsBe driven to work towards achievable targetsExcellent numeracy skills Previous banking/ financial experience is highly desired but not essential Previous call centre/ customer service experience is essential Values we look for you to have...Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner.Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others.Open-Mindedness- You are able to be open to different ways of thinking and new ideas.Critical Thinking- You are able to think logically when making decisions.Solution Orientation- Having a forward thinking mindset focused on resolving challenges.Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. What will my role involve…? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contactSupporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking supportHelping customers that may be going through financial difficulty and debit card supportPromoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank’s complete range of servicesProblem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customersEnsure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customerAbility to react fast when the day gets busy and handle a wide variety of different customers – excellent time management Confident in following banking processes and explaining this to customer Here are our key benefits… Perks at Work – Savings Discounts / Free Online ClassesHelp@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal AdviceCritical Illness – up to £10,000Cycle to Work SchemeEyecare support voucherHoliday Purchase SchemeLength of Service AwardsWorkplace PensionMonthly Inspire Awards – For the best of the bestRefer-A-Friend earns up to £1,200 for youMonthly Wellbeing WebinarsDedicated Employee Experience Progress – Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of serviceDiscounted Bus Travel in Glasgow (First Bus)No peak rail fares - travel is more afforable, at all times Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you’re interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner. #priority 

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Minibus Driver (Cat D1) – Part Time – Glasgow | Temp to Perm 📍 Glasgow 🕒 Monday to Wednesday (Day Shift) 💷 £13.00 per hour (PAYE) 📅 Immediate start available Recruitment Solutions Alba are currently recruiting for a Minibus Driver (Cat D1) on behalf of our client based in Glasgow. This is a part-time driving job offering ongoing work, with the opportunity to move into a temp to permanent role. The Role: * Transporting staff between warehouse and site locations across Glasgow * Working as a shuttle driver / minibus driver * Completing daily vehicle checks and ensuring safety standards * Providing a reliable and professional transport service Requirements: * Valid Cat D1 licence (essential) * Experience in minibus driving / passenger transport / shuttle driving preferred * Reliable, punctual and safety-focused * Good knowledge of Glasgow and surrounding areas What’s on Offer: * £13.00 per hour (PAYE) * Holiday pay accrued * Part-time hours (3 days per week) * Ongoing driving work * Opportunity for permanent employment Minibus Driver, D1 Driver, Cat D1, Driver Jobs Glasgow, Part Time Driving Jobs, Shuttle Driver, Transport Driver, Passenger Transport, Van Driver, Delivery Driver Glasgow, Driving Jobs Scotland, Temporary Driving Jobs, Temp to Perm Jobs, Immediate Start Jobs, Logistics Driver Read Less

Vehicle Mechanic (GSE / HGV / LGV) – Glasgow Airport Salary: £39,000 – £41,000  (depending on experience) Job Type: Full-time, Permanent Vehicle Mechanic (GSE / HGV / LGV) -The Opportunity We are looking for a skilled and motivated Vehicle Mechanic to join a busy workshop team based at Glasgow Airport. This is a hands-on role in a fast-paced operational environment, working on a wide range of Ground Support Equipment (GSE) including towing tractors, aircraft tugs, baggage elevators and other specialist vehicles full training given This role would suit candidates with experience in HGV, LGV, plant, or commercial vehicles who is Level 3 qualifed in Vehicle Maintenance and repair city and guilds or NVQ equivalent and are looking to apply their skills in a unique and varied environment. Vehicle Mechanic (GSE / HGV / LGV)- Key Responsibilities Carry out maintenance, servicing, and repairs on GSE and associated vehicles Diagnose faults accurately and identify required repairs and parts Complete inspections, brake tests, and smoke tests, reporting any defects Maintain accurate job cards and inspection documentation at all stages Communicate effectively with the Workshop Supervisor regarding progress and additional work Ensure all parts are correctly ordered, booked, and stored Work independently, including outdoors in varying weather conditions Participate in the on-call rota Vehicle Mechanic (GSE / HGV / LGV)- Health, Safety & Compliance Work safely at all times, following all Health & Safety regulations Use PPE, tools and equipment correctly Report hazards, defects, near misses and incidents promptly Support compliance with ISO 9001, ISO 14001 and OHSAS 18001 standards Follow company environmental and waste management procedures Vehicle Mechanic (GSE / HGV / LGV)- About You Essential: Proven experience working as a Vehicle Mechanic on commercial vehicles, plant, LGV or HGV City & Guilds qualification in Motor Mechanics (or equivalent) Strong mechanical and fault-finding skills Full UK driving licence Ability to work independently and as part of a team Good understanding of workshop health & safety Desirable: Welding experience Electrical and hydraulic knowledge Experience working on GSE or specialist vehicles Additional Requirements Right to work in the UK Ability to obtain an airside pass (including criminal record check and 5-year employment history verification) Ability to provide certification for all qualifications Vehicle Mechanic (GSE / HGV / LGV)- Working Hours Monday to Friday, rotating shifts: 06:00 – 14:30 (2 weeks) 08:00 – 16:30 (2 weeks) On-call rota: 1 week in 4 (includes one weekend per month) £15.75 per day standby payment Call-outs paid at 1.5x (minimum 4 hours) Looking for more than just another mechanic role? Apply today and be part of something different at Glasgow Airport Read Less

Site-Based Project Manager – CAT B Office Fit-Out (Glasgow) Location: Glasgow (City Centre – walking distance from Glasgow Central) Rate: £350 per day (client-facing) Contract: Freelance / Contract Start: Immediate / ASAP Overview We’re looking for a hands-on, site-based Project Manager to take full ownership of a live, occupied CAT B commercial office fit-out in central Glasgow. This is a site-first role. You’ll be the No.1 on site, responsible for driving programme, managing trades, and acting as the face of the contractor in a live client environment where control, communication, and professionalism are critical. Key Responsibilities Take full ownership of site delivery from start through to handover Act as the primary client-facing representative on site Drive and manage the construction programme, ensuring deadlines are met Coordinate and manage subcontractors, trades, and site logistics Maintain strict health & safety standards within a live/occupied building Lead site meetings and progress reporting to senior stakeholders Oversee quality control, snagging, and handover process Manage day-to-day problem solving on a fast-paced fit-out project Work alongside commercial teams on variations and cost implications Ensure minimal disruption to the live working environment Required Experience Proven experience delivering CAT A / CAT B office fit-outs as a No.1 Project Manager Strong track record working within live / occupied commercial environments Background with a main contractor or specialist fit-out contractor Ability to run projects independently on site Strong client-facing experience with professional stakeholder management Experience delivering fast-track, high-spec commercial interiors projects Certifications Black CSCS Card (Manager level) SMSTS (Site Management Safety Training Scheme) First Aid at Work (valid) Asbestos Awareness Fire Safety / Fire Marshal TrainingIf you're reliable, proactive, and ready to keep occupied commercial projects running smoothly — apply now. This is your chance to build on a career in high-end construction delivery in Glasgow. Please forward your CV to (url removed) Read Less

Temporary Receptionist / Administrator - Glasgow (1-2 Month Assignment) We are currently seeking a professional and reliable Receptionist/Administrator to support a busy corporate office in Glasgow. This is an immediate start role, ideal for someone who thrives in a fast-paced, front-of-house environment and is confident managing a variety of administrative tasks. Key Responsibilities: Acting as the first point of contact, providing a warm and professional front-of-house service Answering and directing incoming calls efficiently Booking and coordinating meeting rooms Welcoming and assisting visitors Organising meetings and supporting with scheduling Providing general administrative support to the wider teamRequirements: Previous experience in a receptionist and/or administrative role Strong communication and interpersonal skills Professional presentation and a friendly, approachable manner Good IT skills, including Microsoft Office Highly organised with strong attention to detail Ability to multitask and work independentlyDetails: Location: Glasgow Duration: 1-2 months Start: ImmediateThis is a fantastic opportunity to join a professional corporate environment and make an immediate impact. If you are available immediately and interested in this opportunity, please apply with your CV. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application Read Less

An opportunity has arisen to join a leading engineering and environmental consultancy providing multidisciplinary services to the property, energy and environmental markets around the UK. Based near Glasgow, the successful candidate will have an opportunity for an Acoustic Consultant to work as part of a well established, successful team on a wide variety of exciting projects in the waste and energy sectors. Candidates should have a leaning towards environmental Acoustics, but be willing to provide support to other environmental services provided by the team, such as Environmental Impact Assessment. Core responsibilities of the position include: * Preparation of standalone acoustic assessments; * Input to Environmental Statements; * Completion of environmental noise monitoring; * Noise modelling using a recognized software package such as CADNAA; * Client liaison and providing advice to design teams; * Be able to work autonomously with excellent communication skills (including technical report writing). The candidate we are seeking should be ambitious and ideally have: * A degree, together with either the Institute of Acoustics Post Graduate Diploma in Acoustics Control, or an MSc in Acoustics; * Associate Membership of the Institute of Acoustics; * Experience of noise monitoring and assessment procedures including ETSU-R-27 * A solid understanding of noise and vibration legislation, standards and best practice; * Good technical knowledge of acoustics in the built and natural environment and be able to develop noise mitigation measures; * An understanding of the Environmental Impact Assessment process; * Previous experience working for an environmental or engineering consultancy with a variety clients including contractors, developers, and house builders; * Excellent communication skills both oral and written; * Commercial awareness together with a pragmatic, positive and proactive approach; * The ability to work as part of a team delivering integrated services; * A full UK Driving Licence. Candidates with additional experience in other services including internal building acoustics, air quality, contaminated land, EIA, sustainability would be at a distinct advantage. Interested in this or other roles in Acoustics please do not hesitate to contact Amir Gharaati on (url removed) or call (phone number removed). We have many more vacancies available on our website. This is a permanent role. Penguin Recruitment is operating as a Recruitment Agency in respect to this position Read Less

Senior .Net Developer - Glasgow/Edinburgh Hybrid - 65K + 10% Bonus * Hybrid - Edinburgh or Glasgow, whichever is best for you - 2 days in office per week after intiial settling in period * Following the pre-screening process, successful candidates will be invited to attend an in-person interview in Edinburgh on or around 22nd May. This is a fantastic opportunity to meet some of the team, explore the office, and experience their culture firsthand. Plus, there's no waiting around, you'll receive your outcome on the day! * Lorien's client, a fast-growing, global-reaching SaaS company with a great reputation in their domain, are currently looking to hire a Senior Software Developer / Senior Software Engineer with a background in C# to join their team, and play a key role in the delivery of quality code in a dedicated and evolving SaaS setting. They're a growing firm with great projects in the pipeline, happy to offer a range of incentives (including bonuses, hybrid working, private healthcare, recognition rewards, professional development and ongoing upskilling avenues), and friendly people to work with (ask us, we've placed a number of them ourselves!), so take a look and apply before it's too late: About the Role As a Senior Software Developer, you will play a pivotal role in delivering high-quality, performant, and secure code while contributing to agile development practices. You'll be responsible for creating and maintaining technical content using the company development stack, supporting review processes, and addressing issues efficiently. The role also involves collaborating with stakeholders and contributing to the delivery of tasks in a timely manner. Key Responsibilities Develop high-quality, secure, and well-tested code that delivers optimal performance. Participate in code and process reviews, providing constructive feedback and recommending improvements. Resolve bugs and handle support issues efficiently to maintain system stability. Collaborate in sprint cycles and contribute to product increment planning within a scaled agile framework. Mentor less senior Developers, offering guidance in a technical leadership capacity. Communicate progress against objectives clearly to the team and stakeholders. Build and nurture strong relationships with key stakeholders to ensure alignment and trust.Skills and Qualifications Technical expertise in: C# .NET, JavaScript (preferably React), SQL Server/T-SQL, HTML, CSS/LESS, with additional preferable skills in PowerShell and/or YAML. Proficient in development and collaboration tools: Visual Studio, Visual Studio Code, Notepad++, Git, and SQL Server Management Studio (SSMS). Hands-on experience with cloud and automation technologies: GitHub Actions, Microsoft Azure, and ideally AWS services. Demonstrated ability to prioritize tasks, manage time effectively, and build strong stakeholder relationships.Why Join This Company? This company offers a competitive salary, a comprehensive benefits package including annual and spot bonuses as well as a generous holiday allowance, and a supportive, evolving work setting. As a Senior Software Developer, you'll have the opportunity to make a significant impact, drive innovation and improvement, and contribute to the company's continued success. So if you're looking to join a great firm with major expansion and evolution on the horizon, offering a host of benefits with staff at the centre such as flexible working, bonuses and recognition rewards, healthcare, progression and more, apply now with your latest CV and let's have a chat. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy Read Less