CUSTOMER SERVICE SPECIALIST - OFFICE BASED IN GLASGOW

Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service.

We have a fantastic opportunity for inbound customer service specialist for our Personal Banking line of business Lloyds Banking Division campaign.

Here is all you need to know Start Date: February 2026 Salary: £25396.80 Job Type: Full Time - Permanent Working Hours: 40 hours per week (including training) Operational hours after training - We require full flexibility between 08.00 - 22.00 Monday - Sunday Training: 2 weeks based in Glasgow, City Park. Training hours 09:00am - 18:00pm Monday - Friday Joining the team: First 3-months working on-site in Glasgow then opportunity to choose on-site or at-home working whichever suits you best dependent on performance.
Who we are looking for A professional, polite and courteous telephone manner Ability to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essential A good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detail Confident in working independently Confident in making complex decisions Self-motivated and able to affectively problem solve Interpersonal skills Be driven to work towards achievable targets Excellent numeracy skills Previous banking/ financial experience is highly desired but not essential Previous call centre/ customer service experience is essential Values we look for you to have Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset.
What will my role involve ? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support Helping customers that may be going through financial difficulty and debit card support Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank's complete range of services Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer Ability to react fast when the day gets busy and handle a wide variety of different customers - excellent time management Confident in following banking processes and explaining this to customer
Here are our key benefits Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of service Discounted Bus Travel in Glasgow (First Bus) No peak rail fares - travel is more afforable, at all times Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.

Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

If you're interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner.

Read Less

CUSTOMER SERVICE SPECIALIST - OFFICE BASED IN GLASGOW

Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service.

We have a fantastic opportunity for inbound customer service specialist for our Personal Banking line of business Lloyds Banking Division campaign.

Here is all you need to know Start Date: February 2026 Salary: £25396.80 Job Type: Full Time - Permanent Working Hours: 40 hours per week (including training) Operational hours after training - We require full flexibility between 08.00 - 22.00 Monday - Sunday Training: 2 weeks based in Glasgow, City Park. Training hours 09:00am - 18:00pm Monday - Friday Joining the team: First 3-months working on-site in Glasgow then opportunity to choose on-site or at-home working whichever suits you best dependent on performance.
Who we are looking for A professional, polite and courteous telephone manner Ability to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essential A good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detail Confident in working independently Confident in making complex decisions Self-motivated and able to affectively problem solve Interpersonal skills Be driven to work towards achievable targets Excellent numeracy skills Previous banking/ financial experience is highly desired but not essential Previous call centre/ customer service experience is essential Values we look for you to have Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset.
What will my role involve ? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support Helping customers that may be going through financial difficulty and debit card support Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank's complete range of services Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer Ability to react fast when the day gets busy and handle a wide variety of different customers - excellent time management Confident in following banking processes and explaining this to customer
Here are our key benefits Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of service Discounted Bus Travel in Glasgow (First Bus) No peak rail fares - travel is more afforable, at all times Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.

Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

If you're interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner.

Read Less

CUSTOMER SERVICE SPECIALIST - OFFICE BASED IN GLASGOW

Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service.

We have a fantastic opportunity for inbound customer service specialist for our Personal Banking line of business Lloyds Banking Division campaign.

Here is all you need to know Start Date: February 2026 Salary: £25396.80 Job Type: Full Time - Permanent Working Hours: 40 hours per week (including training) Operational hours after training - We require full flexibility between 08.00 - 22.00 Monday - Sunday Training: 2 weeks based in Glasgow, City Park. Training hours 09:00am - 18:00pm Monday - Friday Joining the team: First 3-months working on-site in Glasgow then opportunity to choose on-site or at-home working whichever suits you best dependent on performance.
Who we are looking for A professional, polite and courteous telephone manner Ability to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essential A good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detail Confident in working independently Confident in making complex decisions Self-motivated and able to affectively problem solve Interpersonal skills Be driven to work towards achievable targets Excellent numeracy skills Previous banking/ financial experience is highly desired but not essential Previous call centre/ customer service experience is essential Values we look for you to have Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset.
What will my role involve ? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support Helping customers that may be going through financial difficulty and debit card support Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank's complete range of services Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer Ability to react fast when the day gets busy and handle a wide variety of different customers - excellent time management Confident in following banking processes and explaining this to customer
Here are our key benefits Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of service Discounted Bus Travel in Glasgow (First Bus) No peak rail fares - travel is more afforable, at all times Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.

Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

If you're interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner.

Read Less

CUSTOMER SERVICE SPECIALIST - OFFICE BASED IN GLASGOW

Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service.

We have a fantastic opportunity for inbound customer service specialist for our Personal Banking line of business Lloyds Banking Division campaign.

Here is all you need to know Start Date: February 2026 Salary: £25396.80 Job Type: Full Time - Permanent Working Hours: 40 hours per week (including training) Operational hours after training - We require full flexibility between 08.00 - 22.00 Monday - Sunday Training: 2 weeks based in Glasgow, City Park. Training hours 09:00am - 18:00pm Monday - Friday Joining the team: First 3-months working on-site in Glasgow then opportunity to choose on-site or at-home working whichever suits you best dependent on performance.
Who we are looking for A professional, polite and courteous telephone manner Ability to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essential A good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detail Confident in working independently Confident in making complex decisions Self-motivated and able to affectively problem solve Interpersonal skills Be driven to work towards achievable targets Excellent numeracy skills Previous banking/ financial experience is highly desired but not essential Previous call centre/ customer service experience is essential Values we look for you to have Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset.
What will my role involve ? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support Helping customers that may be going through financial difficulty and debit card support Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank's complete range of services Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer Ability to react fast when the day gets busy and handle a wide variety of different customers - excellent time management Confident in following banking processes and explaining this to customer
Here are our key benefits Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of service Discounted Bus Travel in Glasgow (First Bus) No peak rail fares - travel is more afforable, at all times Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.

Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

If you're interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner.

Read Less

CUSTOMER SERVICE SPECIALIST - OFFICE BASED IN GLASGOW

Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service.

We have a fantastic opportunity for inbound customer service specialist for our Personal Banking line of business Lloyds Banking Division campaign.

Here is all you need to know Start Date: February 2026 Salary: £25396.80 Job Type: Full Time - Permanent Working Hours: 40 hours per week (including training) Operational hours after training - We require full flexibility between 08.00 - 22.00 Monday - Sunday Training: 2 weeks based in Glasgow, City Park. Training hours 09:00am - 18:00pm Monday - Friday Joining the team: First 3-months working on-site in Glasgow then opportunity to choose on-site or at-home working whichever suits you best dependent on performance.
Who we are looking for A professional, polite and courteous telephone manner Ability to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essential A good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detail Confident in working independently Confident in making complex decisions Self-motivated and able to affectively problem solve Interpersonal skills Be driven to work towards achievable targets Excellent numeracy skills Previous banking/ financial experience is highly desired but not essential Previous call centre/ customer service experience is essential Values we look for you to have Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset.
What will my role involve ? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support Helping customers that may be going through financial difficulty and debit card support Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank's complete range of services Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer Ability to react fast when the day gets busy and handle a wide variety of different customers - excellent time management Confident in following banking processes and explaining this to customer
Here are our key benefits Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of service Discounted Bus Travel in Glasgow (First Bus) No peak rail fares - travel is more afforable, at all times Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.

Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

If you're interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner.

Read Less

CUSTOMER SERVICE SPECIALIST - OFFICE BASED IN GLASGOW

Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service.

We have a fantastic opportunity for inbound customer service specialist for our Personal Banking line of business Lloyds Banking Division campaign.

Here is all you need to know Start Date: February 2026 Salary: £25396.80 Job Type: Full Time - Permanent Working Hours: 40 hours per week (including training) Operational hours after training - We require full flexibility between 08.00 - 22.00 Monday - Sunday Training: 2 weeks based in Glasgow, City Park. Training hours 09:00am - 18:00pm Monday - Friday Joining the team: First 3-months working on-site in Glasgow then opportunity to choose on-site or at-home working whichever suits you best dependent on performance.
Who we are looking for A professional, polite and courteous telephone manner Ability to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essential A good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detail Confident in working independently Confident in making complex decisions Self-motivated and able to affectively problem solve Interpersonal skills Be driven to work towards achievable targets Excellent numeracy skills Previous banking/ financial experience is highly desired but not essential Previous call centre/ customer service experience is essential Values we look for you to have Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset.
What will my role involve ? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support Helping customers that may be going through financial difficulty and debit card support Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank's complete range of services Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer Ability to react fast when the day gets busy and handle a wide variety of different customers - excellent time management Confident in following banking processes and explaining this to customer
Here are our key benefits Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of service Discounted Bus Travel in Glasgow (First Bus) No peak rail fares - travel is more afforable, at all times Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.

Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

If you're interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner.

Read Less

CUSTOMER SERVICE SPECIALIST - OFFICE BASED IN GLASGOW

Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service.

We have a fantastic opportunity for inbound customer service specialist for our Personal Banking line of business Lloyds Banking Division campaign.

Here is all you need to know Start Date: February 2026 Salary: £25396.80 Job Type: Full Time - Permanent Working Hours: 40 hours per week (including training) Operational hours after training - We require full flexibility between 08.00 - 22.00 Monday - Sunday Training: 2 weeks based in Glasgow, City Park. Training hours 09:00am - 18:00pm Monday - Friday Joining the team: First 3-months working on-site in Glasgow then opportunity to choose on-site or at-home working whichever suits you best dependent on performance.
Who we are looking for A professional, polite and courteous telephone manner Ability to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essential A good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detail Confident in working independently Confident in making complex decisions Self-motivated and able to affectively problem solve Interpersonal skills Be driven to work towards achievable targets Excellent numeracy skills Previous banking/ financial experience is highly desired but not essential Previous call centre/ customer service experience is essential Values we look for you to have Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset.
What will my role involve ? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support Helping customers that may be going through financial difficulty and debit card support Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank's complete range of services Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer Ability to react fast when the day gets busy and handle a wide variety of different customers - excellent time management Confident in following banking processes and explaining this to customer
Here are our key benefits Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of service Discounted Bus Travel in Glasgow (First Bus) No peak rail fares - travel is more afforable, at all times Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.

Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

If you're interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner.

Read Less

CUSTOMER SERVICE SPECIALIST - OFFICE BASED IN GLASGOW

Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service.

We have a fantastic opportunity for inbound customer service specialist for our Personal Banking line of business Lloyds Banking Division campaign.

Here is all you need to know Start Date: February 2026 Salary: £25396.80 Job Type: Full Time - Permanent Working Hours: 40 hours per week (including training) Operational hours after training - We require full flexibility between 08.00 - 22.00 Monday - Sunday Training: 2 weeks based in Glasgow, City Park. Training hours 09:00am - 18:00pm Monday - Friday Joining the team: First 3-months working on-site in Glasgow then opportunity to choose on-site or at-home working whichever suits you best dependent on performance.
Who we are looking for A professional, polite and courteous telephone manner Ability to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essential A good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detail Confident in working independently Confident in making complex decisions Self-motivated and able to affectively problem solve Interpersonal skills Be driven to work towards achievable targets Excellent numeracy skills Previous banking/ financial experience is highly desired but not essential Previous call centre/ customer service experience is essential Values we look for you to have Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset.
What will my role involve ? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support Helping customers that may be going through financial difficulty and debit card support Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank's complete range of services Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer Ability to react fast when the day gets busy and handle a wide variety of different customers - excellent time management Confident in following banking processes and explaining this to customer
Here are our key benefits Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of service Discounted Bus Travel in Glasgow (First Bus) No peak rail fares - travel is more afforable, at all times Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.

Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

If you're interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner.

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CUSTOMER SERVICE SPECIALIST - OFFICE BASED IN GLASGOW

Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service.

We have a fantastic opportunity for inbound customer service specialist for our Personal Banking line of business Lloyds Banking Division campaign.

Here is all you need to know Start Date: February 2026 Salary: £25396.80 Job Type: Full Time - Permanent Working Hours: 40 hours per week (including training) Operational hours after training - We require full flexibility between 08.00 - 22.00 Monday - Sunday Training: 2 weeks based in Glasgow, City Park. Training hours 09:00am - 18:00pm Monday - Friday Joining the team: First 3-months working on-site in Glasgow then opportunity to choose on-site or at-home working whichever suits you best dependent on performance.
Who we are looking for A professional, polite and courteous telephone manner Ability to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essential A good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detail Confident in working independently Confident in making complex decisions Self-motivated and able to affectively problem solve Interpersonal skills Be driven to work towards achievable targets Excellent numeracy skills Previous banking/ financial experience is highly desired but not essential Previous call centre/ customer service experience is essential Values we look for you to have Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset.
What will my role involve ? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support Helping customers that may be going through financial difficulty and debit card support Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank's complete range of services Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer Ability to react fast when the day gets busy and handle a wide variety of different customers - excellent time management Confident in following banking processes and explaining this to customer
Here are our key benefits Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of service Discounted Bus Travel in Glasgow (First Bus) No peak rail fares - travel is more afforable, at all times Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.

Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

If you're interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner.

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CUSTOMER SERVICE SPECIALIST - OFFICE BASED IN GLASGOW

Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service.

We have a fantastic opportunity for inbound customer service specialist for our Personal Banking line of business Lloyds Banking Division campaign.

Here is all you need to know Start Date: February 2026 Salary: £25396.80 Job Type: Full Time - Permanent Working Hours: 40 hours per week (including training) Operational hours after training - We require full flexibility between 08.00 - 22.00 Monday - Sunday Training: 2 weeks based in Glasgow, City Park. Training hours 09:00am - 18:00pm Monday - Friday Joining the team: First 3-months working on-site in Glasgow then opportunity to choose on-site or at-home working whichever suits you best dependent on performance.
Who we are looking for A professional, polite and courteous telephone manner Ability to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essential A good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detail Confident in working independently Confident in making complex decisions Self-motivated and able to affectively problem solve Interpersonal skills Be driven to work towards achievable targets Excellent numeracy skills Previous banking/ financial experience is highly desired but not essential Previous call centre/ customer service experience is essential Values we look for you to have Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset.
What will my role involve ? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support Helping customers that may be going through financial difficulty and debit card support Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank's complete range of services Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer Ability to react fast when the day gets busy and handle a wide variety of different customers - excellent time management Confident in following banking processes and explaining this to customer
Here are our key benefits Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of service Discounted Bus Travel in Glasgow (First Bus) No peak rail fares - travel is more afforable, at all times Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.

Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

If you're interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner.

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CUSTOMER SERVICE SPECIALIST - OFFICE BASED IN GLASGOW

Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service.

We have a fantastic opportunity for inbound customer service specialist for our Personal Banking line of business Lloyds Banking Division campaign.

Here is all you need to know Start Date: February 2026 Salary: £25396.80 Job Type: Full Time - Permanent Working Hours: 40 hours per week (including training) Operational hours after training - We require full flexibility between 08.00 - 22.00 Monday - Sunday Training: 2 weeks based in Glasgow, City Park. Training hours 09:00am - 18:00pm Monday - Friday Joining the team: First 3-months working on-site in Glasgow then opportunity to choose on-site or at-home working whichever suits you best dependent on performance.
Who we are looking for A professional, polite and courteous telephone manner Ability to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essential A good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detail Confident in working independently Confident in making complex decisions Self-motivated and able to affectively problem solve Interpersonal skills Be driven to work towards achievable targets Excellent numeracy skills Previous banking/ financial experience is highly desired but not essential Previous call centre/ customer service experience is essential Values we look for you to have Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset.
What will my role involve ? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support Helping customers that may be going through financial difficulty and debit card support Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank's complete range of services Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer Ability to react fast when the day gets busy and handle a wide variety of different customers - excellent time management Confident in following banking processes and explaining this to customer
Here are our key benefits Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of service Discounted Bus Travel in Glasgow (First Bus) No peak rail fares - travel is more afforable, at all times Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.

Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

If you're interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner.

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Mfp printer /hardware/computer field engineer - Glasgow Pay Rate: £16.09 per hour for the first 3 months £16.41 per hour thereafter Location : Field-based, Glasgow
Employment Type: 6 month contract (inside IR35 Umbrella only)
Clearance: Must be eligible for UK Security Clearance (SC) Key Responsibilities Provide break/fix support for printers, MFPs, laptops, desktops, and associ click apply for full job details Read Less

Chef de Partie – Glasgow
Are you searching for a role that fits around your lifestyle? Would you like to be a part of a team that caters to exclusive events? We are on the lookout for chef’s who are keen to work across multiple venues and grow their culinary career.
At Constellation you will receive opportunities that offer flexibility to suit your needs. We provide market leading pay and opportunities to work across premium venues such as Morgan Stanley, Scottish Power, Rolls Royce and many more.

What’s in it for you?Immediate start.Full-time or flexible work.Weekly pay.Flexible hours – weekday and weekend shifts available.Access to 150+ venues across Scotland, including top sites in Glasgow.Career progression across Compass in UK and further afield.Hot meals provided on shift.Employee Perks - Compass Exclusive Benefits including lifestyle “perks at work” programme which offers various retail discounts. A Health and Wellbeing programme and access to our Employee Assistance Programme.


Key Responsibilities
You’ll be working in fast-paced kitchens across a variety of venues and events, delivering high-quality food and supporting the wider kitchen team to create memorable guest experiences.Preparing and cooking dishes to the highest standards, focusing on both quality and presentation.Following recipes and specifications with precision.Working efficiently under pressure, keeping up with fast-paced events and high-volume services.Maintaining a clean, organized and compliant kitchen in line with health and safety guidelines.Collaborating with the kitchen team to ensure a smooth and timely delivery of service.



What we’re looking forExperience: Minimum 1 year experience as a Chef de Partie in a fast paced environment. High volume events experience preferred.Passion: A genuine love for food, hospitality, and events.Adaptability: Confident working in different kitchen environments and calm under pressure.Team player: Positive, reliable, and supportive of colleagues.Personable: Friendly, professional, and proud of the food you serve.

Pay Rate
£16.32 per hour + holiday pay.Weekly paid.
Hours
Hours vary from venue to venue.Monday to Friday.Weekend Roles.Ad-hoc shifts.
If you thrive in busy kitchens, enjoy variety while working in Edinburgh’s best venues, apply now and become part of a truly connected culinary team! Read Less

DescriptionAs one of our highly skilled make-up artists you will combine your creative and technical expertise and passion for people to provide a welcoming, inspirational and personalized in-store experience which educates and delights our customers.You will also like working as part of a high performing team to create impact with in-store events and to ensure that the store always achieves our high standards of visual merchandising to stand out against our competitors.If you are a dynamic self-starter looking for a progressive career opportunity then this could be the perfect role for you and the first step of your career with a leader in prestige beauty.While certification in make up artistry and/or previous retail make up experience is desirable we also welcome applicants with amateur level experience. As a leader in prestige beauty with a culture that values diversity of thought and people, we offer excellent training and development and a competitive remuneration and benefits package.Qualifications While a qualification in make-up artistry/previous retail make up experience is preferred, we welcome applicants with amateur level experience who are able to demonstrate a high level of creative and technical expertise All applicants must be able to demonstrate the ability to provide inspirational, authentic and personalized customer serviceAbility to work retail hours including days, nights, weekends and special events in a fast-paced work environmentPrevious experience with retail point-of-sale software Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview Read Less

At SCRA, our Mission is to protect and uphold the rights of Scotland’s children and young people, making decisions in a compassionate, inclusive and trauma informed way. We are seeking candidates who share, and can demonstrate, our Values of being Supportive, Child Centred, Respectful and Accountable.Working at the heart of Scotland’s unique care, protection and justice system for children, as a Children’s Reporter your primary purpose will be to decide whether a child should be referred to a children’s Hearing for consideration of compulsory measures of supervision and to conduct court proceedings to establish facts. You will manage the competing demands of a challenging case load. Utilising effective communication skills, you will investigate and respond to referrals from partner agencies such as social work and the police or from members of the public. Based on investigations tailored to the needs of a child, you will make informed decisions regarding the need to refer a child to a children’s Hearing. You will support fair process within children’s Hearings and prepare and conduct court proceedings. With comprehensive training and support you will present evidence in court to establish facts, or to promote a Hearing’s decision where that decision is supportable.Qualified to degree level or equivalent in social work, law or another relevant discipline, you will bring at least two years’ experience in a similar fast-paced environment. You will bring experience of analysing and assimilating information to make evidence-based decisions, along with the ability to use digital technology to deliver a service. Personal resilience and an ability to work at pace are essential.We are committed to your growth and wellbeing. You will receive comprehensive learning and development within a supportive working environment. If you share our Values this is an exciting opportunity to shape a positive future for children and young people in Scotland.Applications for this post must be made through SCRA’s website where you will find details of all current vacancies. Read Less

  CUSTOMER SERVICE SPECIALIST – OFFICE BASED IN GLASGOW  Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service.  We have a fantastic opportunity for inbound customer service specialist for our Personal Banking line of business Lloyds Banking Division campaign. Here is all you need to know…Start Date: February 2026Salary: £25396.80Job Type: Full Time – Permanent Working Hours: 40 hours per week (including training) Operational hours after training -  We require full flexibility between 08.00 - 22.00 Monday - SundayTraining: 2 weeks based in Glasgow, City Park.Training hours 09:00am – 18:00pm Monday – Friday Joining the team: First 3-months working on-site in Glasgow  then opportunity to choose on-site or at-home working whichever suits you best dependent on performance.  Who we are looking for… A professional, polite and courteous telephone mannerAbility to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essentialA good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detailConfident in working independentlyConfident in making complex decisionsSelf-motivated and able to affectively problem solveInterpersonal skillsBe driven to work towards achievable targetsExcellent numeracy skills Previous banking/ financial experience is highly desired but not essential Previous call centre/ customer service experience is essential Values we look for you to have...Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner.Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others.Open-Mindedness- You are able to be open to different ways of thinking and new ideas.Critical Thinking- You are able to think logically when making decisions.Solution Orientation- Having a forward thinking mindset focused on resolving challenges.Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. What will my role involve…? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contactSupporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking supportHelping customers that may be going through financial difficulty and debit card supportPromoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank’s complete range of servicesProblem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customersEnsure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customerAbility to react fast when the day gets busy and handle a wide variety of different customers – excellent time management Confident in following banking processes and explaining this to customer Here are our key benefits… Perks at Work – Savings Discounts / Free Online ClassesHelp@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal AdviceCritical Illness – up to £10,000Cycle to Work SchemeEyecare support voucherHoliday Purchase SchemeLength of Service AwardsWorkplace PensionMonthly Inspire Awards – For the best of the bestRefer-A-Friend earns up to £1,200 for youMonthly Wellbeing WebinarsDedicated Employee Experience Progress – Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of serviceDiscounted Bus Travel in Glasgow (First Bus)No peak rail fares - travel is more afforable, at all times Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you’re interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner. #priority 

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Founded in 2018, this business is looking to hire to align with their ambitious growth plans for the coming 12 months. With offices in Manchester, London and a brand-new office in Glasgow, the demand in the market is not looking to slow down anytime soon.They're a consultancy firm that specialise in supporting businesses that are at the forefront of innovation in the UK; whether that be software c... Read Less

Founded in 2018, this business is looking to hire to align with their ambitious growth plans for the coming 12 months. With offices in Manchester, London and a brand-new office in Glasgow, the demand in the market is not looking to slow down anytime soon.They're a consultancy firm that specialise in supporting businesses that are at the forefront of innovation in the UK; whether that be software c... Read Less

CUSTOMER SERVICE SPECIALIST OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service.We have a fantastic opportunity for inbound customer service specialist for our Personal Banking line of business Lloyds Banking Division campaign.Here is all you need to knowStart Date: Februar...

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Salary Up to £39,000 Vacancy type Permanent Categories Transport Planning Job reference MB957 Role: Transport Planner Location: Glasgow Salary: £32-£39k (DOE) Ref: MB957 Here is an exciting opportunity for a Transport Planner to join a company in their Glasgow office. They have a wealth of experience and will offer support, development opportunities and expert advice. Working as part of their national division, you will be exposed to a wide variety of project work and practice. The Transport Planner Role Will Include: As a Transport Planner, you will be providing transport inputs relating to clients’ development proposals and will work towards solutions which are acceptable to all stakeholders. The role will primarily involve working as part of the Travel Plan implementation team, supporting the development and implementation of Travel Plans for a wide variety of developments across the UK. Working as part of a team, you will assist in the delivery of measures to support sustainable travel, and the production of communication materials to assist in monitoring the effectiveness of Travel Plans, including coordinating and analysing travel surveys. Skills: There will also be opportunity for you to work as part of the highly motivated development planning team, where you will encounter a diverse range of projects, which will enhance and develop your skills in: • Providing planning-stage support for a variety of development schemes. • Support the preparation of technical assessment documents and reports for planning submissions, including the Travel Plans and Transport Assessments / Transport Statements. • Support the technical assessments of junction performance using a range of industry-standard traffic modelling software • Pedestrian and cycle route design • General arrangement design work for new junctions and accesses onto the road network • Accompanying senior staff to project meetings and on-site visits • Providing support for planning Appeals/Public Inquiries etc • Client liaison The attributes they expect you to bring to the role and company: Desirable And Part Of The Role • Experience of data analysis, interpretation and presentation, in particular using Excel • Experience in survey development through SurveyMonkey, Google Forms or similar. • Adobe Creative Cloud Packages including Photoshop, InDesign and Illustrator. • Experience in website management / design through Wordpress, Squarespace or similar. • Traffic modelling experience (trip generation and distribution methodologies, junction modelling etc); experience of Transport Assessments / Statements and Travel Plans. CAD design skills (particularly in relation to junction or car park design) are beneficial but not essential • Degree qualified in a relevant subject (Preferably with an MSc in Transport Planning but other related degree disciplines include Civil Engineering, Geography, Planning and Maths – although this is not an exclusive list) What They Can Offer You • Inspiring and supportive colleagues • Reward for progression and hard work • An opportunity to develop your soft skills, as well your technical skills • Competitive starting salary • Excellent health benefits 25 days of holiday (buy/sell up to five days), accrue 1 day extra every 2 years, with bonus holidays too! • An earlier finish on Friday • An opportunity to give back: “Day off for good cause” (on a workday) • A huge range of flexible benefits, including climate perks and an EV car leasing scheme What to do next: Read Less

Salary Up to £40,000 (DOE) Vacancy type Permanent Categories Civil Engineering DRAINAGE ENGINEER Location: Glasgow Salary: £30-£40k (Depending on experience) Joining a small team as part of an established, successful and growing national business will ensure that you have the unrivalled support and opportunity to accelerate your career. As part of a leading independent consultancy, our client prioritise investment in their staff and cultivating partnerships with their stakeholders, leading to a thriving and prosperous business that enriches all involved. The scale of the business means that you will quickly gain deep understanding of the projects you are working on, build strong relationships with clients and will be treated as an integral part of our team. The Drainage Engineer role The company is committed to further building its presence in their Glasgow office. They are seeking ambitious, talented, and highly motivated people to play an integral role to help drive the business forward. The role would involve would focus on providing Flood Risk Assessments, drainage and highway infrastructure design on all types and sizes of new development, supporting and collaborating with project managers from across the business to meet the needs and expectations of clients. They are keen to ensure that they continue to provide the high-quality innovative solutions and service that their clients have come to expect. Your ability to learn, adapt and provide new thinking will be invaluable to the role. Some specific requirements of this role will be to: Production of Technical Reports (Flood Risk Assessments, Technical Notes, Drainage Strategy reports).Develop technical highway and drainage designs to support S104, S38 and S278 applications.Undertake a variety of technical assessments for new developments.Explain technical concepts to others including colleagues and clients.Check technical outputs, drawings and reports produced by junior staff.Prepare or supervise the preparation of presentations and present information to internal and external groups.Manage projects with moderate supervision ensuring outputs are delivered on time and to an excellent standard.Provide updates on the progress of tasks in line with programmes.Write reports and liaise with Clients / Project Managers on the management and co-ordination of projects.Ensure compliance with the relevant industry standards and regulations.Prepare or supervise the preparation of presentations and present information to internal and external groups.Stay abreast of industry trends, innovations, and best practices in infrastructure engineering and construction. Requirements They expect: A degree in Civil Engineering or a related subject.A minimum 3 years’ experience in UK development related infrastructure engineering.Demonstrate suitable knowledge of relevant design standards including DMRB, Manual for Streets, Sewers for Adoption, local road standards and relevant national planning policy.Be experienced in the preparation of highways and drainage design and in particular S38, S278 and S104 processes.Be experienced in writing flood risk assessments and/or drainage strategy reports for development projects.Knowledge and application of drainage design from first principles and experience in the use of Microdrainage and/or Causeway flow software.Have experience in writing flood risk assessments or drainage strategies for development projects.Demonstrate excellent communication and written skills.Be motivated, enthusiastic and committed to further developing your career in Civil Engineering.Competent in the use of Microsoft Office (including Word, Excel, Powerpoint, Teams and welcome competence in Power BI and Access).Experience in the use of of AutoCAD and Civils 3D.A full UK driving license, as the role may require you to visit sites only accessible by car. In return for this Drainage Engineer opportunity: They will provide you with a competitive salary commensurate with your experience. In addition to this, they have invested time to create a great rewards package which includes 25 days annual leave, increasing with length of service up to an additional five days. The benefits also include 5% company contribution into your pension scheme, life assurance, income protection, and access to additional benefits such as the cycle to work scheme. Crucially, they will create a development programme tailored to you, including funding and mentoring for chartership (as appropriate) and your continued professional development. The company has an active social calendar and runs regular events to bring their people together from across the UK. Whilst you will be based in London, they also want you to feel part of a bigger national team. They offer a friendly and supportive environment. What to do next for this Drainage Engineer opportunity: If you would like to apply for this Drainage Engineer position in Glasgow, then please click on the link to apply. Read Less

Salary £50,000 - £65,000 Vacancy type Permanent Categories Building Surveying Chartered Building Surveyor 

Glasgow

An ambitious nationwide multi-disciplinary practice who are looking to add a Chartered Building Surveyor to their growing team. They have ambitions to become the best in the country in the next few years and want candidates who share the same aspirations and have the drive to help make this a reality.

Responsibilities:

The nature of the role means that no two days will be the same! Deliver inspections and advice on the design, construction, maintenance, repair, and refurbishment of all types of building types and sites; provide acquisition surveys, dilapidations and condition reports, measured surveys and defect investigations; prepare reports of all types and works specifications for commercial and residential properties; and design and oversee works using recognised building contracts and to current technical standards. The company will provide the chance to undertake large value projects independently, meaning you'll be taking responsibility and really making an impact for the company.

You will have: As well as a minimum MRICS qualification, experience in one or more of the following areas is necessary: - Knowledge of consulting engineering, surveying, architectural & planning practices and procedures supported by an awareness of the latest statutory requirements, technical publications and guidelines
- Defect diagnosis and report writing
- Dilapidations and exit strategy advice preferred Insurance repair project experience preferred
- Negotiation, supervisory and leadership roles
- Working to deadlines and within budgets on large scale projects
What we can offer you:

A company hoping to be the best needs to attract the best - as such, the salary will reflect that and aim to beat the industry standard. Benefits such as bonuses, flexible hours, life insurance and support toward career development are also on offer.

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About The Role Site Manager - Permanent Opportunity
DIVISION: Building
LOCATION: Glasgow
BENEFITS: Pension Scheme, Life Assurance, 35 days holiday + additional benefits

Job Summary
We’re seeking a driven and experienced Site Manager to join our Building Division in Scotland, working on an exciting new student accommodation development in Glasgow. This is a key role with full responsibility for day‑to‑day site operations—ensuring the project is delivered safely, on time, within budget, and to the highest quality standards.
This is a fantastic opportunity to play a pivotal role in a major development that will make a lasting contribution to the city’s student living landscape.

Key Responsibilities
• Lead and manage all phases of the construction process, including planning, scheduling, and coordination with architects, engineers, subcontractors, and key stakeholders
• Oversee daily operations to ensure the project is delivered on programme, within budget, and to required quality levels
• Develop, monitor, and maintain detailed project schedules and cost plans
• Work closely with procurement to ensure timely delivery of materials and packages
• Uphold all site Health & Safety requirements, ensuring full compliance across the workforce
• Supervise and support subcontractors and site teams to ensure efficient workflow and quality output
• Conduct regular site inspections to review progress, safety, and compliance with drawings and specifications
• Prepare clear and concise progress reports for senior management and client representatives
• Provide leadership, guidance, and support throughout the full construction lifecycle

Requirements
Technical Requirements
• Proven experience as a Site Manager within the construction industry.
• Full UK driving licence
• Joinery background (desirable)
• M&E first fix knowledge (desirable)

Certifications
• Health & Safety Induction (incl. Management System)
• SSSTS or SMSTS
• CSR / SafePass / CSCS Card
• First Aid at Work
Core Competencies
Essential
• Strong verbal and written communication skills
• Confident managing subcontractors and engaging stakeholders
• Strong problem‑solving skills with sound decision‑making ability
• Results‑driven with the ability to motivate teams and maintain progress

Desirable
• Customer‑focused and able to anticipate client needs
• Strong influencing and relationship‑building skills
• Proactive, resourceful, and capable of working independently
• Collaborative approach with commitment to team success
• Strong planning, organisation, and prioritisation skills
• Adaptable and responsive to change

Our Commitment:
At GRAHAM, we are proud to say that we are a committed Equal Opportunities Employer and we aim to be the first choice for people from all backgrounds. We seek to promote respect for the individual and equality of opportunities. We believe that everyone should be treated solely on the basis of personal merit and contribution throughout their GRAHAM career journey and not on the value of artificial barriers, prejudices, or preferences.

If you require any adjustments or accommodations during the application or interview process, please let us know. We welcome applicants from all backgrounds.
We are dedicated to making our policies and guidance accessible to all applicants and employees. If you need this document in an alternative format, such as large print, audio, or braille, please contact us at:

• Email:
• Phone:

As a Disability Confident Employer, we guarantee an interview to disabled applicants who meet the minimum essential criteria for the role. If you would like to apply through the Disability Confident Interview Scheme, please contact Louise Hunter, Resourcing Manager, at:

• Email:
• Phone:

We are only able to consider applications from individuals who are eligible to live and work in the UK, as per Home Office regulations. Please check your eligibility with the regulations before applying. Individuals with a current time restricted right to work in the UK, should contact the Human Resources team in the first instance.

A basic disclosure may be requested if security clearance is required by 3rd party clients and a criminal record will not necessarily be a bar to obtaining a position. Our Access NI/Vetting and Barring Scheme Policy and Policy on the Recruitment of Ex-Offenders is available upon request.

GRAHAM reserves the right to carry out checks to ensure the validity of an applicant’s experience and/or qualifications and we expect all applicants to comply with any such requests for information. Failure to do so or evidence of any falsification of information will lead to either removal from the recruitment process or if already in employment potential termination of contract through the company disciplinary procedure.
Keyboard ShortcutsF9 - Move focus from the edit area to the Footer ToolbarF10 - Move focus from the edit area to the first toolbar buttonShift + TAB - Move focus from the edit area to the last toolbar button About You Not Specified Keyboard ShortcutsF9 - Move focus from the edit area to the Footer ToolbarF10 - Move focus from the edit area to the first toolbar buttonShift + TAB - Move focus from the edit area to the last toolbar button About Us Read Less

About The Role Job Title: Senior Project Manager

DIVISION: Interior Fit-Out
LOCATION: Glasgow
CONTRACT TYPE: Permanent
BENEFITS: Pension, Private Medical Cover, Life Assurance Scheme, Car Allowance

Job Summary
We are seeking a dynamic Senior Project Manager to lead the delivery of CAT B office fit-out projects across the UK, driven by continued growth and expanding client demand. This role involves full responsibility for site operations, commercial performance, supply chain coordination, and client engagement. The successful candidate will manage multidisciplinary teams, ensure health and safety compliance, and maintain high standards of quality and client satisfaction from project inception to handover. Regular travel will be required across our core markets, including London, Birmingham, Manchester, Glasgow, Edinburgh, and Belfast.

Job Description
The Senior Project Manager shall:
Manage site operations
· Have overall management responsibility for all contracts under their control.
· Arrange and chair project handover meetings between the estimating team and operational team.
· Lead the project delivery team.
· Prepare progress reports, including discussing progress with supply chain partners for information relevant to the project.
· Co-ordinate trades, materials and deliveries to project requirements.
· Ensure that all works are planned and are being carried out safely on site.
· Ensure that site records are being kept.
· Ensure that site records are being issued in a timely manner to the GRAHAM SHE team.
· Have responsibility for all plant on contracts under their control.
· Regularly report on all aspects of contracts under his/her control to the Senior Contracts Manager/Contracts Directors.
Manage project commercial requirements 
· Commercial management of all contracts under their control to achieve set targets. 
· Ensure close liaison with the GRAHAM commercial team to manage project performance. 
· Manage change, record variations and communicate to the GRAHAM team. 
· Assist with the development of the supply chain. Manage the supply chain 
· Lead supply chain interviews for pre work package appointments. 
· Issue approval for work packages prior to appointment. 
· Arrange and hold subcontractor pre-start meetings discussing the project, IT requirements, and what is expected by GRAHAM. 
· Arrange sub-contractor performance review meetings weekly to discuss operational site issues. 
· Assist with developing the supply chain. 
Ensure adherence to best practice health and safety 
· Responsibility for all SHE management on projects under their control. 
· Ensure a best practice approach to health and safety across all projects.
 Ensure positive client liaison 
· Liaise with client’s team on project start up particulars. 
· Manage client liaison and feedback. 
· Ensure that projects are handed over as per client’s requests and expectations. 
· Arrange and carry out defects to meet the client’s expectations. 
Ensure effective people management 
· Management and development of all staff under their control. 
· Assist in recruitment as required within their team/wider department. 
Contribute to overall Fit Out business development 
· Participate in senior management debates/ decisions with regard to departmental development. 
· Keep up to date with and apply all legislative changes as appropriate. 
· Assist in adjudication of tender submissions within the department. 
General 
· Complete KPI’s on projects. 
· Complete project reviews. 
· Upload all information to GKS on a weekly basis. 

This job description is intended to give the post holder an appreciation of the role envisaged for Senior Project Manager and the range of duties to be undertaken. It does not attempt to detail every activity. Specific tasks and objectives will be agreed with the post holder at regular intervals.

Personal Specification
Technical Competencies
Essential
· Demonstrate a sound knowledge of the Fit Out industry with most likely a commercial and programme background.
· Demonstrate previous experience in a senior role
· Demonstrate a sound knowledge of commercial and contractual issues.
· Demonstrate strong communication skills and be able to work at a senior level
· Demonstrate the ability to manage multiple workloads · Demonstrate experience of managing a team and resources to deliver to exacting deadlines · Demonstrate experience of working in a client focused environment · Ability to negotiate at a senior level · Flexibility to work and travel on short term projects across the UK 
· Have a clean driving licence

Behavioural Competencies
Essential
Commercial Awareness: strong business acumen combined with the creativity and vision to meet customer needs and GRAHAM business requirements.
Effective Communication skills: Able to adapt communication to audience and create detailed written documents and reports. Able to maintain and manage communication links with a variety of stakeholders
Customer Focus: Takes time to question and understand the real, underlying needs of the customer, beyond those initially expressed. Always works closely with customers, developing an independent view of their needs and acting in their long term interest
Influencing: Identifies and builds relationships with those who will be useful now and in the future in achieving strategic business objectives.
Initiative: is able to work alone to get results in an effective way. Understands and seeks to minimise waste in resources and processes. Adopts and encourages others to adopt new ways of working.
Team Player: Always willing to be involved in other activities to achieve company objectives. Works collaboratively and uses influence to gain resolution of issues. Demonstrates honestly, loyalty and commitment.
Adaptability: Able to manage change and remain flexible to individual situations. Changes the overall plan, goal or project to fit the situation

Our Commitment 
At GRAHAM, we are proud to say that we are a committed Equal Opportunities Employer and we aim to be the first choice for people from all backgrounds. We seek to promote respect for the individual and equality of opportunities. We believe that everyone should be treated solely on the basis of personal merit and contribution throughout their GRAHAM career journey and not on the value of artificial barriers,

prejudices, or preferences. If you require any adjustments or accommodations during the application or interview process, please let us know. We welcome applicants from all backgrounds. We are dedicated to making our policies and guidance accessible to all applicants and employees. If you need this document in an alternative format, such as large print, audio, or braille, please contact us at: 

• Email:
• Phone:

As a Disability Confident Employer, we guarantee an interview to disabled applicants who meet the minimum essential criteria for the role. If you would like to apply through the Disability Confident Interview Scheme, please contact Louise Hunter, Resourcing Manager, at: 

• Email:
• Phone:

We are only able to consider applications from individuals who are eligible to live and work in the UK, as per Home Office regulations. Please check your eligibility with the regulations before applying. Individuals with a current time restricted right to work in the UK, should contact the Human Resources team in the first instance. A basic disclosure may be requested if security clearance is required by 3rd party clients and a criminal record will not necessarily be a bar to obtaining a position. Our Access NI/Vetting and Barring Scheme Policy and Policy on the Recruitment of Ex-Offenders is available upon request. GRAHAM reserves the right to carry out checks to ensure the validity of an applicant’s experience and/or qualifications and we expect all applicants to comply with any such requests for information. Failure to do so or evidence of any falsification of information will lead to either removal from the recruitment process or if already in employment potential termination of contract through the company disciplinary procedure. Keyboard ShortcutsF9 - Move focus from the edit area to the Footer ToolbarF10 - Move focus from the edit area to the first toolbar buttonShift + TAB - Move focus from the edit area to the last toolbar button About You Not Specified Keyboard ShortcutsF9 - Move focus from the edit area to the Footer ToolbarF10 - Move focus from the edit area to the first toolbar buttonShift + TAB - Move focus from the edit area to the last toolbar button About Us Read Less

About The Role Join Our Civil Engineering Team as an ESTIMATOR or SENIOR ESTIMATOR at GRAHAM!

Location: Glasgow, Scotland
Contract Type: Permanent
Division: Civil Engineering
Benefits: Can Allowance, Pension, Private Medical Cover, Life Assurance Scheme
About Us
At GRAHAM, we are committed to growth and innovation. As our business continues to expand, we are seeking an enthusiastic, dynamic, and experienced Estimator/Senior Estimator to join our Civil Engineering Division, with a focus on the Highways sector.

Your Role
As an Estimator / Senior Estimator, you will play a crucial role in preparing estimates within our Civil Engineering Division. Reporting to the Estimating Director, you will be responsible for:
Liaising with the Civils Bid Manager on bid programmes and key dates.
Checking tender documents and conditions of contract.
Managing Assistant Estimators as needed.
Preparing and sending out enquiries for materials and sub-contracts.
Conducting site visits and preparing necessary documents.
Pricing items in the Bill of Quantities (BoQ) and temporary works.
Preparing adjudication sheets and reports.
Ensuring timely submission of tender documents.
Reporting tender results to the Estimating Director.
What We’re Looking For:
Technical Competencies:
Strong understanding of the Civil Engineering market, ideally with a contractor's background.
Complete understanding of the estimating process.
Excellent communication skills and experience presenting tenders.
Ability to assess project risks and opportunities.
Competence in using estimating software (training provided).
Ability to work unsupervised and meet deadlines.

Desirable Skills:
Knowledge of the supply chain and construction programmes.
Understanding of Mechanical & Electrical fields in Civil Engineering.
Previous site experience and experience pricing marine projects.

Behavioural Competencies:
Effective communication and report writing.
Strong planning and prioritising skills.
Problem-solving and strategic decision-making abilities.
Adaptability and results orientation.
How to Apply
If you are eligible to live and work in the UK, please register and apply by uploading your comprehensive CV. You can contact the Resourcing Team if you have any queries:

Join us at GRAHAM and be part of a team that values innovation, growth, and excellence in civil engineering!

Our Commitment:
At GRAHAM, we are proud to say that we are a committed Equal Opportunities Employer and we aim to be the first choice for people from all backgrounds. We seek to promote respect for the individual and equality of opportunities. We believe that everyone should be treated solely on the basis of personal merit and contribution throughout their GRAHAM career journey and not on the value of artificial barriers, prejudices, or preferences.

If you require any adjustments or accommodations during the application or interview process, please let us know. We welcome applicants from all backgrounds.

We are dedicated to making our policies and guidance accessible to all applicants and employees. If you need this document in an alternative format, such as large print, audio, or braille, please contact us at:

• Email:
• Phone:

As a Disability Confident Employer, we guarantee an interview to disabled applicants who meet the minimum essential criteria for the role. If you would like to apply through the Disability Confident Interview Scheme, please contact Louise Hunter, Resourcing Manager, at:

• Email:
• Phone:

We are only able to consider applications from individuals who are eligible to live and work in the UK, as per Home Office regulations. Please check your eligibility with the regulations before applying. Individuals with a current time restricted right to work in the UK, should contact the Human Resources team in the first instance.

A basic disclosure may be requested if security clearance is required by 3rd party clients and a criminal record will not necessarily be a bar to obtaining a position. Our Access NI/Vetting and Barring Scheme Policy and Policy on the Recruitment of Ex-Offenders is available upon request.

GRAHAM reserves the right to carry out checks to ensure the validity of an applicant’s experience and/or qualifications and we expect all applicants to comply with any such requests for information. Failure to do so or evidence of any falsification of information will lead to either removal from the recruitment process or if already in employment potential termination of contract through the company disciplinary procedure. Keyboard ShortcutsF9 - Move focus from the edit area to the Footer ToolbarF10 - Move focus from the edit area to the first toolbar buttonShift + TAB - Move focus from the edit area to the last toolbar button About You Not Specified Keyboard ShortcutsF9 - Move focus from the edit area to the Footer ToolbarF10 - Move focus from the edit area to the first toolbar buttonShift + TAB - Move focus from the edit area to the last toolbar button About Us Read Less

PURPOSE OF THE ROLE• Due to the growth of the firm and an everchanging regulatory environment, we are looking for a pro-active, customer service focussed individual, with a keen eye for detail, to join our Financial Crime & Sanctions team. 
• As an Analyst in the Financial Crime & Sanctions team, you will ensure that the Firm complies with its regulatory obligations by managing and mitigating risk. You will play an important role in implementing, embedding and monitoring compliance, including but not limited to, creating and maintaining all client due diligence (CDD)/anti-money laundering (AML) records, in accordance with relevant global laws and regulations. THE TEAM • The Onboarding team forms part of the Office of the General Counsel (OGC) Directorate and is based across the Firm's Leeds, Manchester, Edinburgh, Glasgow and Dubai offices. 
• The team delivers high quality advice/guidance to the Firm across all aspects of client file opening, anti-money laundering CDD checks, risk assessments and associated risk relevant work, providing support to the Firm's Money Laundering Reporting Officers (MLROs), Deputies and OGC team with high risk / reputational issues.
• With a track record of success for providing internal progression, this role offers the opportunity to continuously learn, adapt, and explore various areas of Risk and Compliance, in a stimulating environment fostering individual growth and development.  WHAT TO EXPECT IN THIS ROLE  Responsibilities include: 
• Conducting AML/CDD of varying levels of complexity across a range of sectors, practices and jurisdictions on all new and appropriate existing client instructions in a timely and efficient manner.
• Investigative research using internal databases, third party information providers and publicly available information to gather AML/CDD information and documentation.
• Identifying and analysing a broad range of high-risk factors including Politically Exposed Persons (PEP) involvement, state ownership, complex structures, high risk jurisdictions (including EU high-risk third countries), sanctions information, intelligence and other reporting systems. 
• Escalating high-risk factors, drafting referrals and obtaining senior management approval in line with the firm's escalation process. 
• Undertaking Matter risk assessments, evaluating all mitigating and high-risk factors.
• Maintenance of internal databases including client due diligence and sanctions. 
• Supporting task/project-based work in relation to risk monitoring systems and controls, as directed by management.
• Advising on day-to-day queries regarding the firms AML policies and their implementation. YOUR AREAS OF KNOWLEDGE AND EXPERTISE  • Experience of working in risk and compliance within a law firm, accountancy or financial services environment, is preferred but not essential.
• The ability to conduct extensive research, diligently reviewing AML/supporting documentation and critically analyse complex information, identifying key issues, and making informed decisions based on sound judgment. 
• The ability to work at pace, managing and prioritising conflicting deadlines. Promptly responding to queries, addressing concerns, and taking the initiative to anticipate additional needs.
• Experience building rapport and trust with stakeholders of all levels to enhance communication with the wider firm and create a supportive and productive work environment.
• A basic Knowledge of the relevant areas of Law and Regulations such as The Money Laundering and Terrorist financing regulations 2019 or Equivalent, POCA, UN, UK and US Sanction regimes, as well as the SRA code of conduct 2019.
• Proficient use of Microsoft Office software, i.e. Outlook, Word, Excel and Intapp (desirable)  OUR FIRM Addleshaw Goddard is a place where you are valued, encouraged, and challenged to fulfil your potential in a supportive and collegiate environment. Our culture of improvement, growth and collaboration delivers results, drives innovation, and rewards ambition. 
We not only provide technical excellence and experience but, crucially, demonstrate real insight into our clients and what really matters to them and as such we are natural choice for FTSE100 clients and their equivalents in other markets.
Our success has been built by people from the widest range of backgrounds, locations, and perspectives. We have a number of employee networks that provide space to discuss the differences that make us who we are and celebrate this at AG. OUR APPROACH: IMAGINE THE BEST YOU CAN BE Everything we've accomplished can be traced back to our people and the way we work. Our reputation is something we are proud of, and constantly invest in.  Here, you'll do high calibre work, with high-character colleagues who care for one another and our clients. 
Are you up for the challenge? Read Less

NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.The role: The focus of this job is to provide health and social care support to individuals experiencing a first episode of psychosis, whose care is managed by Esteem. The purpose is to provide additional support to the clinical team which will involve working closely with a variety of disciplines including nursing, social work, occupational therapy and psychology.
The post-holder will be expected to take part in a wide range of therapeutic activities as directed by clinicians and as identified in care plans. Duties will include crisis support; engagement; monitoring of treatment compliance; group work; income maximisation; socialisation and establishing close links with local leisure, vocational, educational and employment organisations. The post-holder will be expected to manage a range of duties delegated to them including participating in assessment procedures, accurate record keeping, the transportation of items/clients and participation in MDT meetings. The post holder will be expected to participate in clinical supervision and appraisal as an integral part of this post.Duration, Location, and Working Pattern: This is a permanent part-time post (29.6 hours) based within Gartnavel/Leverndale Hospital. These hours will be worked over Tuesday to Friday, 9am-5pm.Key responsibilities: To deliver high quality 1:1 interventions as defined in care plans and as agreed with case managersTo deliver interventions aimed at enhancing functional performance as defined in occupational therapy care plansTo participate in the occupational therapy group programme and take responsibilityfor the planning, organisation and delivery of therapeutic activities as defined by the occupational therapistTo deliver nursing interventions as defined in nursing care plansTo collect, transport and monitor compliance with medication as identified in nursing care plansTo deliver psychological interventions as identified in care plans and to link in with the team psychologist to ensure best practiceTo deliver high quality social interventions that take into account age appropriate needs as identified in social care plans To complete community care assessments as required and link in with social care staff to consider identified client needTo participate in care plan reviews and routine MDT discussionsTo ensure accurate and up-to-date record keeping both manual and electronicTo be aware of age appropriate interventions and keep up to date with local resources for young people and to impart this information with the wider MDTKnowledge, training, qualifications and/or experience required to do the job:The Inpatient Auxiliary requires a level of theoretical knowledge, obtained either through an SVQIII in healthcare or gained through experience working in a caring environment/role.SVQ in health/social care or equivalent
Experience of working in the field of mental health Awareness of mental health legislation in practice, including the implementation of advance statementsExperience of working in health/social care teamsAbility to work as part of multidisciplinary teamAwareness of the principles of early intervention in first episode psychosisExcellent communication skillsEffective time management skillsAbility to work on own initiative Ability to work in non judgemental wayAbility to work with people and as part of a multi-disciplinary team.Ability to work unsupervised.Ability to carry out assigned tasks effectively in a busy environment, with supervisionAn awareness and understanding of current Mental Health Legislation.Effective written and verbal communication skills.What we offer: We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.As an NHS Scotland employee, you will be entitled to:A minimum of 27 days annual leave, increasing with length of service, plus public holidaysMembership of the NHS Pension Scheme, including life insurance benefitsDevelopment opportunities including study bursaries, e-learning and classroom-based coursesEnhanced pay for working public holidaysNHS discounts on a wide range of goods and servicesConfidential employee support and assistance, including counselling and psychological therapiesInterested?If you would like to find out more, we would love to hear from you.For an Read Less

About the Role A Dyson expert is more than just a salesperson; they are technology enthusiasts who relish the opportunity to educate and give our owners an amazing retail experience. They transform the retail space into an engaging theatre, unveiling the magic of our technology, and presenting the reasons why our machines stand out as pioneers in their field. Their mission is to convey the unique qualities and consumer benefits of Dyson products with utmost clarity and simplicity.This dynamic team stands at the forefront of our retail endeavours, frequently being the very first connection our customers have with Dyson. The significance of that inaugural interaction cannot be overstated; it's not just about making a sale, it's about sculpting a remarkable experience that is the start of a journey within our brand.Product Expertise: Become an authority on Dyson products, understanding their features, benefits, and applications. Share this knowledge with customers to help them make informed purchase decisions.Customer Engagement: Greet and assist customers with enthusiasm, providing a personalized and welcoming experience. Listen to their needs, answer questions, and offer tailored solutions.Sales and Product Demonstrations: Actively promote and demonstrate Dyson products, showcasing their unique features to drive sales and create excitement.Store Presentation: Maintain a clean, organized, and visually appealing store environment, ensuring products are well-displayed and easily accessible.Stock Management: Keep track of inventory levels, assist with restocking, and report any inventory discrepancies.Teamwork: Collaborate with colleagues to ensure a seamless customer experience and work with external retail partners to create best-in class experiences.About YouAre you passionate about cutting-edge technology and committed to delivering exceptional customer experiences? Are you enthusiastic and passionate about new technology and ready to engage in conversations with customers about how Dyson Technology can benefit them? Are you ambitious? Do you have a passion for best in-class customer experience?If so, you might be the perfect fit for the Dyson retail expert role.Benefits27 days on annual leave (pro rata)Access to competitive pension schemeAccess to private medical careLife assuranceCycle to work schemeTastecard discountAmazing discounts on Dyson productsOptical PlanLunch allowance (pro rata)#LI-AC1
Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity. Read Less

Date Posted:2026-01-28Country: United KingdomLocation: Otis Glasgow, Office 10.06, Clockwise, 77 Renfrew St, Glasgow, G2 3BZNo one moves people like we do!We move over 2 billion people every day and maintain more than 2.2 million customer units worldwide. You’ll find us in some of the world’s most iconic buildings, including the Eiffel Tower, Empire State Building, and Burj Khalifa.This is your chance to join an industry that remains strong even during economic challenges—and learn from the best.Ready to get started?What can you expect?At OTIS, we offer one of the most comprehensive apprenticeship schemes in the lift industry.As a Lift Engineer Apprentice, you’ll work within a supportive team, combining hands-on experience with classroom-based learning to achieve an NVQ Level 3 qualification—essential for a career as a Lift and Escalator Engineer.Your training will be fully supported by OTIS and our trusted apprenticeship provider.Once qualified as a New Equipment Lift Engineer, you’ll install brand-new equipment and manage the installation process from start to finish. You’ll work on construction sites throughout the year, moving between locations as projects progress.Who are we looking for?We’re seeking aspiring engineers with strong communication skills, a proactive mindset, and a passion for teamwork. You should have:5 GCSEs (or equivalent) at grade C/Grade 4 or above, including Maths, English, and a STEM subjectMinimum age of 18, a valid driving license, and access to a vehicleA willingness to attend and complete all required training throughout the apprenticeshipYou will require your own laptopSalary Year 1: £16,416Year 2: £21,888Year 3: £30,096Want to learn more? Click !At OTIS, we are committed to the ongoing development of every team member. We strongly support career progression and foster a culture that values innovation—because we know our people are the key to our success.If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio. You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company. When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge. We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs. Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click . Become a part of the Otis team and help us #Buildwhatsnext! Privacy Policy and Terms:Click on this to read the Policy and Terms Read Less

RGN required to join a specialist hair transplant clinic in Glasgow, a great opportunity to train in a new area. No experience required, full training provided Experienced in Health Improvement Scotland - protocols and audits This established specialist clinic is seeking an experienced RGN to join them on a permanent basis, if you don't have experience of hair transplant that's ok as full training will be provided.  Main duties - Assist the Doctor to prepare and carry out transplant procedures Counting of hair follicles PRP Treatment The RGN is also required to take on the role of Health Improvement Scotland Rep for the clinic and it is essential you have experience in this to provide expert clinical and professional nursing leadership, Implementing and monitoring quality improvement programmes, Ensuring compliance with national standards and Liaising and working collaboratively with regulatory bodies. Based in Glasgow City Centre Monday to Friday with 2 Saturdays per month Salary c. £40,000 per annum Read Less