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Rituals
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  • Sales Advisor - Maidstone (8 hours)  

    Rituals
    - Maidstone
    Apply Now
    Job DescriptionThis position is for our brand new store opening in Mai... Read More
    Job Description

    This position is for our brand new store opening in Maidstone!Address: Unit 16, Fremlin Walk, Earl St, Maidstone ME14 1PP, UKAs a Rituals Advisor, you are part of our store team. You engage directly with our customers, listen to their needs, and advise them on which of our products are the perfect match for them. You turn every customer interaction into a memorable customer experience.
    Being a Rituals Advisor means being a luxury sales advisor with many exciting opportunities to grow in your career.By working closely with your Store Manager and Assistant Store Manager, you’ll reach your personal goals and the goals for the store. You’ll interact with customers every day and ensure to provide a ‘best in class’ customer experience. You’ll follow store operational and safety procedures as well as keep the store clean and tidy according to company visual merchandising standards.
    Qualifications

    High on energy, low on ego and with a little bit of humour!You are ‘one of a kind’ because your ability to connect with customers and make them feel at home in our stores. In addition, as Rituals Advisor, you are professional and excited about our brand. You know how to share that excitement by showing our customers how our products can make them feel even better.On top of that, you have:Relevant experience in a similar position within retail or hospitality.A customer-service mentality and team-player’s work ethic.Decision making and problem-solving skills.Good attention to detail, organised and structured.

    Additional Information

    All your information will be kept confidential according to EEO guidelines. Read Less
    Apply Now

  • Sales Advisor - East Midlands Designer Outlet (8 hours)  

    Rituals
    - Alfreton
    Apply Now
    Job DescriptionAs a Rituals Advisor, you are part of our store team. Y... Read More
    Job Description

    As a Rituals Advisor, you are part of our store team. You engage directly with our customers, listen to their needs, and advise them on which of our products are the perfect match for them. You turn every customer interaction into a memorable customer experience.
    Being a Rituals Advisor means being a luxury sales advisor with many exciting opportunities to grow in your career.
    By working closely with your Store Manager and Assistant Store Manager, you’ll reach your personal goals and the goals for the store. You’ll interact with customers every day and ensure to provide a ‘best in class’ customer experience. You’ll follow store operational and safety procedures as well as keep the store clean and tidy according to company visual merchandising standards.This role will require working across one weekday and Sunday per week.
    Qualifications

    High on energy, low on ego and with a little bit of humour!You are ‘one of a kind’ because your ability to connect with customers and make them feel at home in our stores. In addition, as Rituals Advisor, you are professional and excited about our brand. You know how to share that excitement by showing our customers how our products can make them feel even better.
    On top of that, you have:Relevant experience in a similar position within retail or hospitality.A customer-service mentality and team-player’s work ethic.Decision making and problem-solving skills.Good attention to detail, organised and structured.

    Additional Information

    All your information will be kept confidential according to EEO guidelines. Read Less
    Apply Now

  • Assistant Store Manager - London Islington (40 hours)  

    Rituals
    - London
    Apply Now
    Job DescriptionAs Assistant Store Manager, your focus is on motivating... Read More
    Job Description

    As Assistant Store Manager, your focus is on motivating your team and giving each customer a meaningful shopping experience. You’re also second-in-command, ready to fill in for your Store Manager and take charge when necessary. Above all, you’re dedicated to driving your store’s performance by ensuring excellent customer service, effective teamwork and efficient operations every day.You’ll act as a role model for your team and a true ambassador for Rituals. You’ll support your Store Manager in creating a culture of trust, based on positive and constructive feedback, you’ll help to recruit, hire and retain a diverse and talented store team, you’ll coach your team members to help them feel more engaged while achieving their full potential and finally, you’ll serve as your Store Manager’s right hand by helping them with day-to-day business activities!
    Qualifications

    High on energy, low on ego and with a little bit of humour!You are ‘one of a kind’ because your ability to encourage others and reach your store’s goals in terms of customer satisfaction and sales. In addition, as Assistant Store Manager you are inspiring, and performance orientated.On top of that, you have:Prior relevant experience at Assistant Store Manager level or equivalent within retail or hospitality.People management skills (e.g., communication, motivation, coaching, connection, and inspiration)Experience in sharing knowledge to drive behavioural change and develop others.Decision making and problem-solving skills.

    Read Less
    Apply Now

  • Supervisor - Leeds Trinity (16 hours)  

    Rituals
    - Leeds
    Apply Now
    Job DescriptionAs a Rituals Expert, you’re part of our in-store manage... Read More
    Job Description

    As a Rituals Expert, you’re part of our in-store management team. You are a master of the Rituals feel good experience with the product expertise to match. You are a true brand ambassador, listening to our customers’ needs and at the same time, you are a role model and mentor to our Rituals Advisors.Being a Rituals Expert means being a lead sales advisor with ambitions of expanding your professional skill set in luxury retail and cosmetics!You’ll be working alongside your Store Manager, Assistant Store Manager and Rituals Advisors to reach your personal goals and goals for your store. You’ll interact directly with customers to ensure an optimal customer experience and you’ll mentor and support Rituals Advisors.
    Qualifications

    High on energy, low on ego and with a little bit of humour!You are ‘one of a kind’ because your ability to mentor your team members and connect with customers, so everyone feels at home in our stores. In addition, as Rituals Expert, you are professional and excited about our brand and know how to share that excitement with your team members and our customers!On top of that, you have:Prior experience as a supervisor or Team Leader within retail or hospitality.Strong motivation to reach performance targets.A customer-service mentality and team-player’s work ethicDecision making and problem-solving skills.Eye for detail, organised and structured.

    Read Less
    Apply Now

  • Area Manager - Midlands (40 hours)  

    Rituals
    - Birmingham
    Apply Now
    Job DescriptionAre you ready to take on a dynamic and exciting role as... Read More
    Job Description

    Are you ready to take on a dynamic and exciting role as an Area Manager for our Midlands region? Look no further! We are seeking a talented individual to join our team and oversee one of our busiest regions!We are looking for inspirational field-based leader and role model who will represent the Rituals brand and Foam values. You'll be leading a team of Store Manager’s to run a cluster of retail stores within our Midlands area. You will manage the wellbeing, performance, and development of retail stores/teams, whilst ensuring retail stores are on brand, operationally excellent and compliant in line with the Rituals guidelines. You will lead and set the vision and direction with each store manager in terms of customer experience, store performance, targets, KPI’s, team development and training. KEY RESPONSIBILITIESBe a role model on store visits on the shop floor, empowering, coaching & energising the store teams to deliver the feel-good customer experience programme exceeding 90%+ on the mystery shop results monthlyContinuous review of employee engagement in line with our engagement surveys, setting action plans, store reviews and check in on store visits on engagement results and teams to improve the area ENPS scorePro-actively define area action plans, in consultation with the Head of Retail, to continuously increase performance, optimize operations, retain and develop talent & maximize people engagementAnalyse weekly sales and loss prevention KPi’s reporting any risks and opportunities to the Head of Retail & wider business and set actions with Store Managers as needed to drive performance in line with targetsProactively plan personnel costs on a monthly and annual basis to drive growth on store productivity in line with targets, coaching store managers as needed on scheduling to reflectTake ownership for implementing new initiatives within your area ensuring the support, direction and follow up is undertaken to embed initiatives to the Rituals standardEnsure a robust PDP is in place for Store Managers and teams with tangible development actions detailed and reviewed quarterly to aid succession planning and ensure store performance is maximisedAttract, recruit and retain the best talent to your area and wider Rituals businessCarry out quarterly talent management reviews in conjunction with the HRBP to ensure a live succession plan is in place for the areaTake action on underperformance and non compliance in line with the Rituals code of conduct, disciplinary and capability proceduresTo take ownership of new store openings within the area, ensuring pre and post planning and store sign off in terms of recruitment, training and store operations are in line with Rituals guidelinesUnderstand the training needs and support needed to achieve store actions plans, arranging the required resources to improve area /storeCreate a positive area culture by establishing clear ways of working with Store Managers and teams, whilst sharing best practise and two-way feedback is the norm Ensuring store team participation and completion in product, service, operational and leadership trainings is met in line with Rituals expectationsWork with the wider CHO and LHO teams in particular training, HR & retail operations to foster positive working relationships, give meaningful feedback and utilise expertise to drive area performanceInteract effectively with all stakeholders
    Qualifications

    Proven experience in a field-based management role, overseeing multiple sites or business units.Experience within the retail, hospitality, or service industry, with a strong record of delivering operational excellence and commercial results.Demonstrated success in managing and developing retail teams, including performance management, training, and succession planning.Experience in budget management, sales forecasting, and P&L accountability.Strong background in implementing company standards, driving sales performance, and ensuring outstanding customer experiences.Proven ability to analyse business performance metrics, identify trends, and implement action plans to achieve strategic goals.Comfortable working in a fast-paced, multi-site environment with a hands-on, results-driven approach.Full clean UK Driving License

    Read Less
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  • Marketing Executive (Retail Activation)- Central London (37.5 hours)  

    Rituals
    - London
    Apply Now
    Job DescriptionAs the Omnichannel Brand Activation Executive for the U... Read More
    Job Description

    As the Omnichannel Brand Activation Executive for the UKIE region, your core responsibility is to oversee all retail brand activations within UK and Ireland – focusing on Premium locations and Mind Oasis and key cities. Collaborating with specialists across various fields such as Campaigns, Digital Commerce, PR, and Influencers. You will play a pivotal role in ensuring best in class retail activations across multiple touchpoints.You will work as part of the Brand Activation Team, supporting on the creation and management of all brand activation across new store openings, in store activations, commercial cycle across the entire retail estate as well as leading always on best-in-class experiences for our London Mind Oasis. Alongside this you will support the Brand Activation Manager in growing the local database, ensuring increased customer lifetime value, higher spending intensity, and more frequent purchases by our members. Customising strategies for UK and Ireland with distinct approaches for each, you will actively communicate insights and learnings to the global and local marketing teams; using data toAs key member of the UKIE Marketing Team, you will play an important role in establishing a well-being community in the UKIE region through the strategic development and execution of omnichannel activations.Working closely not only with marketing colleagues, but also cross functionally with Retail, Retail Operations, Real Estate and Training Team, with our global marketing team (based at our central head office in Amsterdam) and with external partners, to make magic happen! Join our growing community and let’s make it happen!Key Responsibilities:Manage all retail activations in the UKIE region, leading premium locations, Mind Oasis, and key city locations.Maintain strong relationships with retail partners across shopping centres and BIDs.Optimise media channels where relevant support new store openings and other key locations.Set and evaluate the success KPIs of each brand activation.Drive CRM initiatives, emphasizing growth and activation of the database, and oversee communication through various channels.Demonstrate creativity, energy, and strong analytical skills, fostering effective teamwork both locally and globally.Uphold an entrepreneurial mindset and excellent communication skills, working towards measurable results and continuously monitoring the impact of activations.Exhibit a profound affinity for our brand and stay abreast of beauty industry trends, actively keeping track of activation strategies employed by other leading brands.Oversee and monitor the brand activation budget.Independently analyse market dynamics and competitor activity within the UKIE region, identifying opportunities and sharing insights and recommendations to the global and local marketing teams.Foster close collaboration with all specialists in the UKIE region and external agencies. 
    Qualifications

    Requirements:Previous experience in a similar role working for a fast-paced multi-site branded retailer.Previous background in marketing communications.Proven affinity with retail marketing and experience in omni-channel activationFlexible with priorities and comfortable in a fast paced, agile environmentDriven, a self-starter and team player with attention to detail.Creative and curios mind and a positive attitudeFlexible with priorities and comfortable in a fast pace, agile environment;

    Additional Information

    All your information will be kept confidential according to EEO guidelines. Read Less
    Apply Now

  • Supervisor - Taunton (16 hours)  

    Rituals
    - Taunton
    Apply Now
    Job DescriptionThis position is for our brand new store opening in Tau... Read More
    Job Description

    This position is for our brand new store opening in Taunton, Somerset!Address: FORE STREET, TAUNTON, TA1 1HXAs a Rituals Expert, you’re part of our in-store management team. You are a master of the Rituals feel good experience with the product expertise to match. You are a true brand ambassador, listening to our customers’ needs and at the same time, you are a role model and mentor to our Rituals Advisors.Being a Rituals Expert means being a lead sales advisor with ambitions of expanding your professional skill set in luxury retail and cosmetics!You’ll be working alongside your Store Manager, Assistant Store Manager and Rituals Advisors to reach your personal goals and goals for your store. You’ll interact directly with customers to ensure an optimal customer experience and you’ll mentor and support Rituals Advisors.
    Qualifications

    High on energy, low on ego and with a little bit of humour!You are ‘one of a kind’ because your ability to mentor your team members and connect with customers, so everyone feels at home in our stores. In addition, as Rituals Expert, you are professional and excited about our brand and know how to share that excitement with your team members and our customers!On top of that, you have:Prior experience as a supervisor or Team Leader within retail or hospitality.Strong motivation to reach performance targets.A customer-service mentality and team-player’s work ethicDecision making and problem-solving skills.Eye for detail, organised and structured.

    Read Less
    Apply Now

  • Assistant Store Manager - Swindon (40 hours)  

    Rituals
    - Swindon
    Apply Now
    Job DescriptionAs Assistant Store Manager, your focus is on motivating... Read More
    Job Description

    As Assistant Store Manager, your focus is on motivating your team and giving each customer a meaningful shopping experience. You’re also second-in-command, ready to fill in for your Store Manager and take charge when necessary. Above all, you’re dedicated to driving your store’s performance by ensuring excellent customer service, effective teamwork and efficient operations every day.You’ll act as a role model for your team and a true ambassador for Rituals. You’ll support your Store Manager in creating a culture of trust, based on positive and constructive feedback, you’ll help to recruit, hire and retain a diverse and talented store team, you’ll coach your team members to help them feel more engaged while achieving their full potential and finally, you’ll serve as your Store Manager’s right hand by helping them with day-to-day business activities!
    Qualifications

    High on energy, low on ego and with a little bit of humour!You are ‘one of a kind’ because your ability to encourage others and reach your store’s goals in terms of customer satisfaction and sales. In addition, as Assistant Store Manager you are inspiring, and performance orientated.On top of that, you have:Prior relevant experience at Assistant Store Manager level or equivalent within retail or hospitality.People management skills (e.g., communication, motivation, coaching, connection, and inspiration)Experience in sharing knowledge to drive behavioural change and develop others.Decision making and problem-solving skills.

    Read Less
    Apply Now

  • Store Manager  

    Rituals
    - Cheltenham
    Apply Now
    Store Manager  Creating an unforgettable customer experience and m... Read More
    Store Manager  Creating an unforgettable customer experience and motivating your team is what you do best. Take your management skills to the next level at Rituals, where customer experience comes first.  You are all about customer experience  As Store Manager, your focus is on creating an unforgettable customer experience and helping your team reach their full potential. You’ll work closely with your Area Manager to put our local business strategy into place. Continually reach performance targets as a store manager and take charge with effective leadership. You lead by example and coach your team to deliver excellent customer service every day. And, as a luxury retail store manager, you will continually grow and expand your leadership skills.  All of these characteristics are what make you the ideal Store Manager . For 40 hours per week, you give a new meaning to the words 'aim big, act small' by:  working with your Area Manager to define daily objectives and actions to drive sales and KPIs  developing monthly plans (including optimal staffing) based on productivity targets  ensuring excellent store administration (cash register control, personnel absence, time & attendance, stock, health & safety, maintenance), managing store budgets (incl. expenses, productivity) and updating financial performance records  managing inventory and day-to-day operations, including stockroom standards and cleanliness  driving employee wellbeing and engagement with regular 1-on-1's, making a genuine connection with the shop team and organising team meetings to celebrate successes and reflect on development areas  In addition, you will build a strong store team by attracting top talent and creating a diverse and inclusive team culture based on both positive and constructive feedback at Rituals.  Join our team At your store, you will work together with enthusiastic heartbeats. Just like you, they take a quality-orientated approach to customer service. You’ll notice that! Especially in their dedication to creating unique customer experience and offering the right solution in any situation. And how do you best describe our working atmosphere? Best in class, Authentic and lots of energy! "You can never go wrong with working at Rituals! I've been working here for almost 4 years, started as a Supervisor and now I am a Senior Store Manager, and even after all this time every day is a new experience and I love it. There is always a camaraderie and a genuine connection between all levels of employees which creates an energetic and positive work environment. Our Succes, milestones and achievements are always recognized. I am really excited so see what the future holds for me within Rituals!" – Oana, Dundrum Store Manager / Ireland Senior Store Manager  "Being a Store Manager at Rituals has helped me to develop and hone my skills whilst also enabling me to empower and uplift my team. Working in an environment that nurtures and prioritises wellness and making connections has strengthened my abilities and equipped me with the skills to develop strong, credible, and reliable teams that work together towards one goal and celebrating continued success together." – Natasha, Cardiff Store Manager  This is you  High on energy, low on ego and with a little bit of humour. You are also 'one of a kind' because of your ability to motivate your team and reach your store’s goals in terms of customer satisfaction and sales. In addition, as Store Manager you are inspiring and performance-orientated. You understand the power of excellent customer service and you want to coach and mentor others on how to reach their full potential. And on top of that, you have:  ​​at least 3 years of relevant Store Manager experience within retail or hospitality ​  people management skills (e.g., communication, motivation, coaching, connection, inspiration)  experience in sharing knowledge to drive behavioural change and develop others  decision making and problem-solving skills  A guide to your benefits  If you feel good, our customers feel good. That’s why, as a Store Manager, based on a 40-hour work week, you get:  a competitive salary and performance related bonus  Quarterly product allowance plus 30% discount on our products  opportunities to continuously develop yourself by attending training sessions and courses  Your path to a new career  Grow with us as a Store Manager. Show your ambitions by turning your store into the kind of place where your team members love to work and your customers love to shop. DIVERSITY AND INCLUSION At Rituals, diversity and inclusion are part of our DNA. Together, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees. It fuels our innovation and connects us closer to our customers and the communities we serve. Read Less
    Apply Now

  • Store Manager  

    Rituals
    - Bath
    Apply Now
    Store Manager  Creating an unforgettable customer experience and m... Read More
    Store Manager  Creating an unforgettable customer experience and motivating your team is what you do best. Take your management skills to the next level at Rituals, where customer experience comes first.  You are all about customer experience  As Store Manager, your focus is on creating an unforgettable customer experience and helping your team reach their full potential. You’ll work closely with your Area Manager to put our local business strategy into place. Continually reach performance targets as a store manager and take charge with effective leadership. You lead by example and coach your team to deliver excellent customer service every day. And, as a luxury retail store manager, you will continually grow and expand your leadership skills.  All of these characteristics are what make you the ideal Store Manager . For 40 hours per week, you give a new meaning to the words 'aim big, act small' by:  working with your Area Manager to define daily objectives and actions to drive sales and KPIs  developing monthly plans (including optimal staffing) based on productivity targets  ensuring excellent store administration (cash register control, personnel absence, time & attendance, stock, health & safety, maintenance), managing store budgets (incl. expenses, productivity) and updating financial performance records  managing inventory and day-to-day operations, including stockroom standards and cleanliness  driving employee wellbeing and engagement with regular 1-on-1's, making a genuine connection with the shop team and organising team meetings to celebrate successes and reflect on development areas  In addition, you will build a strong store team by attracting top talent and creating a diverse and inclusive team culture based on both positive and constructive feedback at Rituals.  Join our team At your store, you will work together with enthusiastic heartbeats. Just like you, they take a quality-orientated approach to customer service. You’ll notice that! Especially in their dedication to creating unique customer experience and offering the right solution in any situation. And how do you best describe our working atmosphere? Best in class, Authentic and lots of energy! "You can never go wrong with working at Rituals! I've been working here for almost 4 years, started as a Supervisor and now I am a Senior Store Manager, and even after all this time every day is a new experience and I love it. There is always a camaraderie and a genuine connection between all levels of employees which creates an energetic and positive work environment. Our Succes, milestones and achievements are always recognized. I am really excited so see what the future holds for me within Rituals!" – Oana, Dundrum Store Manager / Ireland Senior Store Manager  "Being a Store Manager at Rituals has helped me to develop and hone my skills whilst also enabling me to empower and uplift my team. Working in an environment that nurtures and prioritises wellness and making connections has strengthened my abilities and equipped me with the skills to develop strong, credible, and reliable teams that work together towards one goal and celebrating continued success together." – Natasha, Cardiff Store Manager  This is you  High on energy, low on ego and with a little bit of humour. You are also 'one of a kind' because of your ability to motivate your team and reach your store’s goals in terms of customer satisfaction and sales. In addition, as Store Manager you are inspiring and performance-orientated. You understand the power of excellent customer service and you want to coach and mentor others on how to reach their full potential. And on top of that, you have:  ​​at least 3 years of relevant Store Manager experience within retail or hospitality ​  people management skills (e.g., communication, motivation, coaching, connection, inspiration)  experience in sharing knowledge to drive behavioural change and develop others  decision making and problem-solving skills  A guide to your benefits  If you feel good, our customers feel good. That’s why, as a Store Manager, based on a 40-hour work week, you get:  a competitive salary and performance related bonus  Quarterly product allowance plus 30% discount on our products  opportunities to continuously develop yourself by attending training sessions and courses  Your path to a new career  Grow with us as a Store Manager. Show your ambitions by turning your store into the kind of place where your team members love to work and your customers love to shop. DIVERSITY AND INCLUSION At Rituals, diversity and inclusion are part of our DNA. Together, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees. It fuels our innovation and connects us closer to our customers and the communities we serve. Read Less
    Apply Now
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