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The Body Shop
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  • customer consultant  

    The Body Shop
    - Leeds
    Apply Now
    Your role in a nutshellTo support the store management team in driving... Read More
    Your role in a nutshellTo support the store management team in driving sales and profit within the store through the delivery of exceptional customer service on the shop floor at all times. To demonstrate and uphold the values and vision of the company whilst ensuring adherence to company procedures & policies. More about the role With over 2,000 exciting products designed to suit every customer's preference, there's a lot to choose from, so our team are on-hand to talk with customers every day. We take the time to learn our customer’s needs and recommend fantastic products that make them feel so good. We offer products that are packed with natural ingredients, many of which have been sourced ethically using Community Trade programmes - so when we advise a customer on their skincare regime, we're not just selling them an ideal, we're actually helping communities build a better life too.  As part of our dedicated team of Consultants you will offer expert advice to our customers and provide an inspirational insight into The Body Shop products and philosophy. You will get to learn the products, their origins and proactively engage with customers to experience a range that suits their preferences and lifestyle. What we look for Strong interpersonal skills to build rapport with customers - customer service experience is ideal Ability to communicate and listen effectively A genuine passion for beauty and the retail industry Open availability for evening, weekend, and holiday shifts. Talent Drivers Collaborative SkillsPersonal ConductCommercialityPurpose Read Less
    Apply Now

  • Assistant Manager  

    The Body Shop
    - Leeds
    Apply Now
    Your role in a nutshellWith your high levels of enthusiasm for our bra... Read More
    Your role in a nutshellWith your high levels of enthusiasm for our brand and belief in the way we do business you will share responsibility with the Store Manager to drive the store and team to deliver retail excellence and strong sales results. More about the role Customer Experience - As an Assistant Store Manager, you will coach the team to achieve exceptional customer service standards in partnership with the store manager. You will oversee the operations and commercial practices of the store, both front and back of house, whilst maintaining harmony and efficiency on the shop floor. Our Assistant Store Managers are encouraged to lead and drive a customer focussed store experience on a day to day basis. You should help to ensure the development of consumer loyalty and awareness to help build The Body Shop brand. Delivery - Retail related beauty expertise is highly desirable. It is desirable for our Assistant Store Managers to be able to learn and use the internal systems and to be able to analyse performance to help manage the commercial side of the store. In the ever changing world of retail, we need people who are able to monitor and manage change. Our Assistant Store Managers must be able to help control and meet sales/performance targets. We’re looking for individuals with strong relationship skills who are confident with coordinating between customers, the team and the manager. Our Assistant Store Managers have to have full knowledge of the beauty market, our competitors and have passion and love for our products! Teamwork and People Management - Our people are at the heart of everything we do. Our Assistant Store Managers should be team players, able to assist the Store Manager and be quick to resolve issues. We’re are looking for flexible and responsible role models who are capable of attracting, retaining and growing people who reflect the brand. What we look for Experience working within a customer service and/ or beauty environment with both sales and service targets Working knowledge of shop operation processes Demonstrated success in driving sales by leading and motivating a team The ability to solve problems in a timely manner Work flexible hours, including holidays, nights and weekends to meet the needs of the business Good IT Skills Ability to demonstrate outstanding communication and operational skills Flexibility to work across Sunday to Saturday is required. Talent Drivers Collaborative SkillsCommercialityLeadershipPersonal ConductPurpose Read Less
    Apply Now

  • 4 Hour Seasonal Customer Consultant Belfast Victoria Square  

    The Body Shop
    - Belfast
    Apply Now
    Your role in a nutshellTo support the store management team in driving... Read More
    Your role in a nutshellTo support the store management team in driving sales and profit within the store through the delivery of exceptional customer service on the shop floor at all times. To demonstrate and uphold the values and vision of the company whilst ensuring adherence to company procedures & policies. More about the role With over 2,000 exciting products designed to suit every customer's preference, there's a lot to choose from, so our team are on-hand to talk with customers every day. We take the time to learn our customer’s needs and recommend fantastic products that make them feel so good. We offer products that are packed with natural ingredients, many of which have been sourced ethically using Community Trade programmes - so when we advise a customer on their skincare regime, we're not just selling them an ideal, we're actually helping communities build a better life too.  As part of our dedicated team of Consultants you will offer expert advice to our customers and provide an inspirational insight into The Body Shop products and philosophy. You will get to learn the products, their origins and proactively engage with customers to experience a range that suits their preferences and lifestyle. What we look for Strong interpersonal skills to build rapport with customers - customer service experience is ideal Ability to communicate and listen effectively A genuine passion for beauty and the retail industry Open availability for evening, weekend, and holiday shifts. Talent Drivers Collaborative SkillsPersonal ConductCommercialityPurpose Read Less
    Apply Now

  • Customer Consultant 8 Hour Fixed Term Seasonal Colleague  

    The Body Shop
    - Bristol
    Apply Now
    Your role in a nutshellTo support the store management team in driving... Read More
    Your role in a nutshellTo support the store management team in driving sales and profit within the store through the delivery of exceptional customer service on the shop floor at all times. To demonstrate and uphold the values and vision of the company whilst ensuring adherence to company procedures & policies. More about the role With over 2,000 exciting products designed to suit every customer's preference, there's a lot to choose from, so our team are on-hand to talk with customers every day. We take the time to learn our customer’s needs and recommend fantastic products that make them feel so good. We offer products that are packed with natural ingredients, many of which have been sourced ethically using Community Trade programmes - so when we advise a customer on their skincare regime, we're not just selling them an ideal, we're actually helping communities build a better life too.  As part of our dedicated team of Consultants you will offer expert advice to our customers and provide an inspirational insight into The Body Shop products and philosophy. You will get to learn the products, their origins and proactively engage with customers to experience a range that suits their preferences and lifestyle. What we look for Strong interpersonal skills to build rapport with customers - customer service experience is ideal Ability to communicate and listen effectively A genuine passion for beauty and the retail industry Open availability for evening, weekend, and holiday shifts. Talent Drivers Collaborative SkillsPersonal ConductCommercialityPurpose Read Less
    Apply Now

  • Seasonal Colleague Customer Consultant  

    The Body Shop
    - Greenhithe
    Apply Now
    Your role in a nutshellTo support the store management team in driving... Read More
    Your role in a nutshellTo support the store management team in driving sales and profit within the store through the delivery of exceptional customer service on the shop floor at all times. To demonstrate and uphold the values and vision of the company whilst ensuring adherence to company procedures & policies. More about the role With over 2,000 exciting products designed to suit every customer's preference, there's a lot to choose from, so our team are on-hand to talk with customers every day. We take the time to learn our customer’s needs and recommend fantastic products that make them feel so good. We offer products that are packed with natural ingredients, many of which have been sourced ethically using Community Trade programmes - so when we advise a customer on their skincare regime, we're not just selling them an ideal, we're actually helping communities build a better life too.  As part of our dedicated team of Consultants you will offer expert advice to our customers and provide an inspirational insight into The Body Shop products and philosophy. You will get to learn the products, their origins and proactively engage with customers to experience a range that suits their preferences and lifestyle. What we look for Strong interpersonal skills to build rapport with customers - customer service experience is ideal Ability to communicate and listen effectively A genuine passion for beauty and the retail industry Open availability for evening, weekend, and holiday shifts. Talent Drivers Collaborative SkillsPersonal ConductCommercialityPurpose Read Less
    Apply Now

  • Seasonal Colleague  

    The Body Shop
    - Ellesmere Port
    Apply Now
    Your role in a nutshellAs part of our dedicated team of consultants yo... Read More
    Your role in a nutshellAs part of our dedicated team of consultants you will offer advice to our customers and provide an inspirational insight into The Body Shop products and philosophy. You will get to learn the products, their origins and proactively engage with customers to experience a range that suits their preferences and lifestyle. More about the role Learn and understand our products - they're packed with natural ingredients, many of which have been sourced ethically using Community Trade programmes , we're not just selling a skin care routine, we're also helping communities build a better life Learn our customer's needs and recommend any of our 2,000 vegetarian/vegan products that will make them feel so good Support the store management team in driving sales and profit within the store through the delivery of exceptional customer service What we look for Interest in connecting with customers to drive customer engagement Open availability for evening, weekend, and holiday shifts.
    What we offer Comprehensive onboarding in your new position Training hours for you & your team as needed A 50% discount on regular product & 30% on Gifts Freebies - when we launch new products, we want our Teams to be the first to fall in love with them Volunteer time so you can spend time with the causes that matter to you Ability to make connections with Community Partners to drive local activism (UN) Uniform- We don't believe in uniformity. We'll give you one of our famous Green Aprons and the rest is up to you, wear what makes you feel good Opportunities to grow within the Brand Encouragement & support to be exactly who you are - employees may join any/all our Inclusion & Belonging Networks at The Body Shop, including TBS Together Pride, SEEN Ethnicity, GO Far Gender & This Ability Disability Network Talent Drivers Collaborative SkillsPersonal ConductCommercialityPurpose Read Less
    Apply Now

  • Windsor Store Manager  

    The Body Shop
    - Windsor
    Apply Now
    Your role in a nutshellTo be an inspirational leader with enthusiasm f... Read More
    Your role in a nutshellTo be an inspirational leader with enthusiasm for our brand and believe in the way we do business. With beauty retail expertise that is second to none, you will drive the store and the team to deliver retail excellence, strong sales results and engaging customer experience More about the role Customer Experience - We want someone who will shape a customer focused store experience by leading the team to drive customer engagement and bring the brand to life. The Store manager should also ensure the development of consumer loyalty to help build The Body Shop brand. Delivery - Retail related beauty expertise is highly desirable at management level. We’re looking for someone who will be able to control and meet sales and performance targets with outstanding planning and organising skills. Our Store Managers need to have exceptional stock management skills, and the ability to monitor/manage change. It is essential for our Store Managers to be confident to use the data we provide you with to make sound commercial and business decisions to really drive your sales and your people. Our Store Manager have to have full knowledge of the beauty market, our competitors and have passion and love for our products! Teamwork and People Management - Our people are at the heart of everything we do. We’re particularly interested in individuals who are able to lead and work as part of a team and can quickly react to any problems that may occur. There is a necessity for our managers to be outstanding communicators and competent to manage the team in accordance to the needs of the store and its customers. We desire a flexible and responsible role model who is capable of attracting and retaining people who reflect the brand. Managers must have the ability to identify high potential, develop current members of the team to a high standard. What we look for Experience in beauty retail and people leadership Able to control and meet sales and performance targets with outstanding planning and organising skills Experience of using data provided to make sound commercial and business decisions  Ability to work collaboratively within a feedback culture Team coaching and development Ability to demonstrate outstanding communication and operational skills Leadership skills to achieve personal and business success. Good IT Skills Flexibility to work across Sunday to Saturday is required. Talent Drivers CommercialityCollaborative SkillsLeadershipPersonal ConductPurpose Read Less
    Apply Now

  • Supply Chain Planner  

    The Body Shop
    - Brighton
    Apply Now
    Your role in a nutshellWe are recruiting for an experienced Supply Cha... Read More
    Your role in a nutshellWe are recruiting for an experienced Supply Chain Planner on a Fixed Term Contract. This is an unique opportunity to join The Body Shop Team! You will manage the fulfilment of inventory across UK channels (retail & E-com) , optimising SAR Auto replenishment; maximise store OSA; execute market event plans & other non core plans; analyse store stock health & recommend action to mitigate wite offs More about the role Main Roles & Responsibilities include: Responsible for regional DC inventory deployment for given geography / number of stores. Responsible for monitoring and replenishing across core portfolio, ensuring all SAR master data is accurate and reviewed / refreshed on a regular basis. Execute all non core business plans, e.g. Events, NPD, Sale etc. Ensure OSA is maximised, where there are supply constraints take pro active steps to protect sales. Manage / update assortment list in partnership with commercial, ensuring SAR is fully up to date. Liaise with the global supply chain on availability and product flow & manage constraints in supply locally, take / offer pro active actions to protect sales. Analyse store stock position to understand the impact on service levels and the requirement to correct any shortfalls based on latest forecast / stock availability. Report on store stock inventory, highlight for action excess / age of stock issues. Manage discontinuations, exit of ranges. Ensure new store openings are executed on time with all VM props etc. Monitor new store openings and react to trends in sales in real time. Support on team shared reporting. What we look for Interacts Effectively – Team Working, Senior level Influencing and Negotiating – written and verbal reasoning. Manages Complexity – Methodical approach, Analytical and Numerate dexterity. Innovates – Seeks to improve and refine processes. Experience in Supply Chain/ Merchandising in a retail environment. Experience of influencing cross functionally. Understanding of supply chain best practice. Experience of improving supply chain operational process. Excellent understanding of inventory management. Advanced Excel preferred. SAP & SAR knowledge. Power BI knowledge preferred. Benefits As well as a competitive salary, here are just a few of the rewards that you can look forward to if you join us: a 6% non-contributory pension plan, 23 days holiday, 50% staff discount and access to product sample sales, access to Perks at Work, our online shopping channel with exclusive deals & discounts, as well as LOVE money to spend on your wellbeing and personal development. Read Less
    Apply Now

  • Category Buyer  

    The Body Shop
    - Brighton
    Apply Now
    Your role in a nutshellWe are recruiting an experienced Buyer to work... Read More
    Your role in a nutshellWe are recruiting an experienced Buyer to work in our Sourcing Team based at our global HQ in Brighton.  You will support The Body Shop Sourcing Strategy and delivery of the business objectives through effective management of supplier relationships driving improving supplier performance, commercial negotiations to ensure The Body Shop has the optimal cost base and the relevant supplier portfolio to fuel our future growth. More about the role You will be responsible for the Sourcing activities to manage our core product portfolio as well as new project implementation including:  Strategy & Category management  Define & implement supplier strategy for the Skincare and Bath Body portfolio  Commercially control spend within your specific remit, working creatively and in a SMART way to reduce both overall costs whilst increasing efficiency Identifying and delivering cost saving and value creation opportunities through negotiations, resourcing, tendering activity.  Manages cost forecasts, share & control assumptions for budget construction, maintain data up to date for financial trends & Budget, report on KPI. Supplier relationships management  Identify and evaluate suppliers; select, approve and review suppliers’ performance; lead supplier development efforts on all aspects of the value chain: costs, agility of supply, innovation, sustainability. Manage sourcing negotiations and contracting: from RFQ/RFP to delivery of the product  Working closely with suppliers to bring creative and innovative solutions back to our teams  Corporate representative for expanding number of incumbent and new suppliers.  Ensures procurement and ethical protocols are documented and followed. What we look for Previous experience in a sourcing/manufacturing/technical buying environment with proven project implementation skills within a cross functional organisation  Experience of supplier performance evaluation, supplier selection & supplier relationship management.  Experience of sourcing processes, data management & contract management  Excellent interpersonal skills including strong cultural awareness with the ability to develop and maintain strong effective relationships  Strong Microsoft Excel skills (formulas, tables, etc) essential Knowledge of Health & Beauty industry highly desirable Benefits As well as a competitive salary, here are just a few of the rewards that you can look forward to if you join us: a 6% non-contributory pension plan, 23 days holiday, 50% staff discount and access to product sample sales, access to Perks at Work, our online shopping channel with exclusive deals & discounts, as well as LOVE money to spend on your wellbeing and personal development. Read Less
    Apply Now

  • Customer Consultant  

    The Body Shop
    - Skipton
    Apply Now
    Your role in a nutshellAs part of our dedicated team of consultants yo... Read More
    Your role in a nutshellAs part of our dedicated team of consultants you will offer advice to our customers and provide an inspirational insight into The Body Shop products and philosophy. You will get to learn the products, their origins and proactively engage with customers to experience a range that suits their preferences and lifestyle. More about the role Learn and understand our products - they're packed with natural ingredients, many of which have been sourced ethically using Community Trade programmes , we're not just selling a skin care routine, we're also helping communities build a better life Learn our customer's needs and recommend any of our 2,000 vegetarian/vegan products that will make them feel so good Support the store management team in driving sales and profit within the store through the delivery of exceptional customer service What we look for Interest in connecting with customers to drive customer engagement Open availability for evening, weekend, and holiday shifts.
    What we offer Comprehensive onboarding in your new position Training hours for you & your team as needed A 50% discount on regular product & 30% on Gifts Freebies - when we launch new products, we want our Teams to be the first to fall in love with them Volunteer time so you can spend time with the causes that matter to you Ability to make connections with Community Partners to drive local activism (UN) Uniform- We don't believe in uniformity. We'll give you one of our famous Green Aprons and the rest is up to you, wear what makes you feel good Opportunities to grow within the Brand Encouragement & support to be exactly who you are - employees may join any/all our Inclusion & Belonging Networks at The Body Shop, including TBS Together Pride, SEEN Ethnicity, GO Far Gender & This Ability Disability Network Talent Drivers Collaborative SkillsPersonal ConductCommercialityPurpose Read Less
    Apply Now
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