Better places, thriving communities.
General Supervisor
Salary: £48,.00
Mitie Care & Custody (C&C) is driven by a bold vision: to establish HMP Millsike as a place of restoration and rehabilitation, where prisoners can unlock their full potential and make meaningful, positive changes in their lives. We are excited by the opportunity Millsike presents: a blank canvas on which we can paint a bright future for our prisoners. Our mission is clear: to create an environment that empowers, inspires, and supports individuals to re-enter society with hope, purpose, and a life plan. To achieve this, we will set a culture of rehabilitation and restoration underpinned by integrity and high expectations. Prisoners will experience a dramatic shift from traditional prison environments. Millsike will be a vibrant, bustling community, teeming with industry, activity and opportunities for personal growth. Above all, we will ensure our approach offers a deep sense of safety/respect, through a supportive, uplifting environment, that helps prisoners to see their potential and that unlocks a brighter future for all. Job objectives and responsibilities :
The role involves implementing planned and reactive maintenance for the prison, overseeing the onsite team, and ensuring high standards and contractual compliance through quality audits and strong client relationships. An understanding of SFG20 policy and procedures would be advantages.
You will lead and develop staff and prisoners, manage absences, and ensure proper staffing levels. Adherence to health and safety policies, including documentation like risk assessments, is crucial. Key responsibilities include overseeing Planned Preventive Maintenance and Helpdesk tasks, maintaining SHE standards, and liaising with engineers and subcontractors. A proactive approach to client liaison is essential. You will develop site engineering knowledge, enforce business risk management procedures, and ensure accurate documentation. Investigating infrastructure issues, supporting staff development and are also part of the role. Coordinating connections to existing systems, reviewing maintenance tasks, and maintaining O&M Manuals are necessary. Availability for weekend work and managing capital projects, including minor works, is required. Person Specification : In the role of Maintenance Supervisor, you will play a crucial role in day-to-day operations of Plumbing, HVAC & General Maintenance Fabric Works, electrical works, and air source heat pumps. Substantial practical experience and a comprehensive knowledge of all building services disciplines, including heating, hot water, ventilation, refrigeration, environmental systems, electrical power and distribution, and public health, are required.
We are looking for: Qualification in Plumbing & HVAC. Fabric qualification, IOSH manging safely or willing to work towards, Electrical or Air heat source pumps. Someone who is safety focused .
Additionally, we are looking for someone who has experience of managing technical maintenance staff in a complex environment.
Other Benefits: 33 days annual leave, plus option to purchase additional days
Enhanced pension contributions (Supervisor roles only)
Blue Light Card
Enhanced maternity and adoption leave
Free Mitie shares and the option to purchase more as part of Save As You Earn Initiatives
Free personal accident insurance
Access to Virtual GP 24/7 for yourself and those in your household
Access to on-site gym
Free parking, including electric vehicle charging points
Subsidised on-site meals
Staff discounts for travel, shopping, entertainment… As a business, Mitie Care & Custody is committed to diversity and inclusion and we would welcome applications from a wide range of backgrounds including veterans, those looking for a career change, and people who have experience in social care or a learning environment. Full training will be given where applicable, and we would encourage anyone who might be thinking about a role in a secure establishment to get in touch.
Our purpose: our expertise, care, technology, and insight create amazing work environments, helping our customers be exceptional every day.
Our promise to our people: a place to work where you can thrive and be your best every day.
Our promise to our customers: a trusted partner creating exceptional environments for your customers and people, adding value every day. Our market-leading offering provides you with benefits that suit your lifestyle. We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans. When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices! We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie). We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,! Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you. We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing Ashish Singh at .
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