About Us:
Delta Hotels by Marriott York
offers a 4 star hotel experience in a beautiful location steps away from the
York Racecourse. We have stunning guest rooms and leisure facilities as well as
banqueting spaces for hire and our Cast Iron Bar & Grill.
Benefits to joining:
Discounted
room rates for you, as well as your friends & family worldwide!
Discount
on food & beverage at Marriott hotels worldwide.
Free
use of the Leisure Club facilities
Access
to discounts, rewards, and perks with top brands
Free
meal during shifts
Staff
parking during shifts
Learning
& Development opportunities
Employee
Assistance Programme
Dedicated
benefits website
Position Summary:
Inspect guest rooms, public areas, pool, etc. after being
cleaned by Hotel Cleanliness Experts to ensure quality standards. Run sold room
reports, verify room status, determine discrepant rooms, prioritize room
cleaning, and update status of departing guest rooms. Assist Housekeeping
management in managing daily activities. Act as a liaison to coordinate the
efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and
resolve issues with discrepant rooms with the Front Desk. Prepare, distribute,
and communicate changes in room assignments. Communicate issues to next shift.
Complete required paperwork.
Assist management in hiring, training, scheduling,
evaluating, counseling, disciplining, and motivating and coaching employees.
Follow all company and safety and security policies and procedures; report any
maintenance problems, safety hazards, accidents, or injuries; complete safety
training and certifications. Ensure uniform and personal appearance are clean
and professional; maintain confidentiality of proprietary information; protect
company assets. Welcome and acknowledge all guests according to company
standards; anticipate and address guests’ service needs; assist individuals
with disabilities; thank guests with genuine appreciation. Speak with others
using clear and professional language. Develop and maintain positive working
relationships with others; listen and respond appropriately to the concerns of
other employees. Ensure adherence to quality expectations and standards.
Perform other reasonable job duties as requested by Managers.
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