Radisson Hotel Group is one of
the world's largest hotel groups with ten distinctive hotel brands, and more
than 1,160 hotels in operation and under development in 95+ countries. The
Group’s overarching brand promise is Every Moment Matters with a signature Yes
I Can! service ethos.
People are at the core of our business success and future. Our people are true
Moment Makers and together we bring the culture, spirit, environment and
opportunities that empower you to be your best, every day, everywhere, every
time. Together, we make Every Moment Matter.
We are now looking for an Operations Manager to join our dynamic team
here at Radisson Hotel Group!
We focus on you as a person, your skills, talents, and passion – not only on your
resume. Because mindset is what it’s all about. And you can grow the rest with
us. That's a promise!
What We Offer Our Operations Manager
We aim to be as good a place to work as we are to stay. That is why we offer a
competitive compensation and benefits package, which includes:
• Special rates for our team members, and friends and families while travelling
and staying in our hotels
• We take our “We grow talent, talent grows us” culture belief to heart. With
us you will benefit from a wide range of development offers supporting your
learning & growth right from your onboarding. This includes an individual
development plan and unlimited access to more than +20K learning modules &
programs through Radisson Academy
• Participate and live Responsible Business every day together with our team
members in the hotel and in the local communities where we work on creating
shared value, better futures and a better planet for all
• Contributory pension scheme and Life Assurance
• Complimentary meal on duty
• Uniform
• Access to the Employee Assistance Programme through UNUM
• Fantastic opportunities to progress
• 33 days holiday for full time team members
• Free use of our leisure, pool and gym facilities at off-peak times *where
applicable
The Operations Manager Role
Our hotel management team are industry experts and recognised leaders with the
ability to prioritise a complex and hands-on workload, and who strive to
deliver an experience that is beyond expectation - creating memorable moments
for our guests.
• Our Operations Managers enjoy the challenge of running our show. It’s
what makes your heart beat faster!
• You will balance executing and delivering the masterplan with a strategic
focus on guest experience, revenue generation and achieving commercial results
for our stakeholders
• You will work with Heads of Department to maximise business opportunities and
brand reputation, as well as ensuring adherence to legislation, due diligence
requirements and managing the hotel budget
• As right hand to the Hotel Manager, you will work proactively to ensure guest
satisfaction and the smooth running of the hotel
As Operations Manager, you will join a team that is passionate about
delivering incredible service where we believe that anything is possible,
whilst having fun in all that we do!
Qualities We Are Looking For In Our Operations Manager
• Flexibility and a positive, Yes I Can! Attitude
• An eye for detail
• Is a creative problem-solver
• Passionate about creating extraordinary service
• Ability to work as part of a team to ensure guest satisfaction
• Strong verbal communication skills
• Experience in a similar position is beneficial but not essential
Become part of the world of Moment Makers, we are looking forward to
getting to know you!
Discover our hotel in York city centre, near the Minster and other attractions, the Park Inn by Radisson York City Centre offers a convenient central base for hotel breaks in York, with easy access to all the top local attractions. Overlooking the River Ouse, our York hotel is within walking distance of the train station, shopping and business districts. Our vibrant York hotel offers comfort in the city centre with 200 hotel rooms with views of the river, city centre or famous York Minster cathedral, dining in our colourful restaurant and bar, versatile meeting spaces which can accommodate board meetings or grand social events.
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