Job Description
6-7 months contract with a Local Authority
Job Summary:
•
Nottingham City Council is seeking a proactive and creative Communication Engagement Officer to support the Families First programme.
• The postholder will lead on developing clear, accessible and engaging communications aimed at families, young people and community partners, ensuring they are well informed about available support and services.
• Working as part of the Children’s and Education Services Directorate, the role will strengthen community engagement, develop effective outreach activities, and ensure that the voices and lived experiences of families and young people directly influence service development.
• This is a key role in supporting inclusive communication, fostering strong stakeholder relationships, and enhancing the visibility and impact of the Families First programme.
Key Duties/Accountabilities (Sample):
• Develop and deliver engaging, accessible communications to promote Families First services.
• Create high-quality content across digital, print, and social media platforms.
• Build and maintain strong relationships with schools, VCSE organisations, health services, police, youth groups and wider community partners.
• Coordinate community engagement activities including events, workshops and outreach campaigns.
• Capture the voices and lived experiences of families and young people using creative engagement methods.
• Support consistent internal communications across the Families First team.
• Monitor, evaluate and report on engagement activity, using data and feedback to shape future strategy.
• Ensure communications are inclusive, culturally sensitive and tailored to diverse audiences.
• Work collaboratively with service leads and delivery partners to align messaging with programme priorities.
• Contribute to strategic planning by providing insights gathered through community engagement.
Skills/Experience:
• Experience delivering communications or engagement work within a community, public sector or children’s services environment.
• Strong writing, storytelling and content-creation skills across digital and print formats.
• Ability to engage confidently with families, young people and a wide range of stakeholders.
• Experience coordinating community events, outreach activities or campaigns.
• Knowledge of inclusive communication practices and culturally sensitive engagement.
• Ability to collect feedback, analyse engagement data and present insights clearly.
• Skilled at managing multiple tasks, prioritising work and meeting deadlines.
• Strong interpersonal and relationship-building abilities.
• Proficient in social media, digital communication tools and basic design principles.
• Understanding of children’s services, early help or family support environments (desirable).
Additional Information:
• Client:
Nottingham City Council.
• Location: Loxley House.
• Hours: 37 per week (09:00–17:00).
Requirements
• Experience delivering communications or engagement work within a community, public sector or children’s services environment. • Strong writing, storytelling and content-creation skills across digital and print formats. • Ability to engage confidently with families, young people and a wide range of stakeholders. • Experience coordinating community events, outreach activities or campaigns. • Knowledge of inclusive communication practices and culturally sensitive engagement. • Ability to collect feedback, analyse engagement data and present insights clearly. • Skilled at managing multiple tasks, prioritising work and meeting deadlines. • Strong interpersonal and relationship-building abilities. • Proficient in social media, digital communication tools and basic design principles. • Understanding of children’s services, early help or family support environments (desirable).
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