Team Administrator incorporating reception duties Band 3 Main area
CAMHS Team Administrator
Grade
Band 3
Contract
Permanent: Incorporating reception duties
Hours
Part time - hours per week (2 dayd 9: to 5: each day)
Job ref
-CHI-8- Site
Century House
Town
Long Eaton,
Nottingham
Salary
per annum, pro rota
Closing
//6 : Want to make a real difference and have a truly rewarding career? Join 'Team Derbyshire Healthcare' and become part of a talented, compassionate and enthusiastic workforce committed to a vision of ‘making a positive difference in people's lives’.
We’ve been rated ‘good’ overall by the CQC, with some outstanding services. The CQC commented at our most recent inspection on how our colleagues “treated patients with compassion and kindness” and “felt positive and proud about working for the trust.
We are passionate about making equality, diversity and inclusion part of our DNA. We take pride in our “People First Culture” which creates a workplace where everyone feels a genuine sense of belonging, difference is celebrated, and people are comfortable to bring their whole selves to work. We value the richness that comes from having colleagues that are fully representative of the local community. We welcome people who identify as Black, Asian or from a Minority Ethnic background, protected characteristics, and with all backgrounds and experiences. Job overview A fantastic opportunity has arisen for a suitably experienced person to join our CAMHS Service as Team Administrator incorporating Receptionist duties to assist in the delivery of a wide range of services to the children and young people of South Derbyshire.
You will be based at Century House,
Nottingham Road, Long Eaton, NG 2BZ
hours per week, 2 days 9: – 5: pm
Cover may be required in our other CAMHS Bases to cover sickness or annual leave:
Century House,
Nottingham Road, Long Eaton,
Nottingham NG 2BZ
Rivermead, Goods Road, Belper, Derbyshire DE 1UU
Ripley Resource Centre, 1st Floor, - Grosvenor Road, Ripley, Derbyshire DE5 3JE on Monday 9: - : hours. Main duties of the job We are looking for a highly motivated, friendly, outgoing, reliable and flexible person to join our Team Administrators in CAMHS.
The Family Therapy administration role is central to the effective and efficient running of the team and ensures that the clinician’s time can be predominantly spent in a patient-facing role. This creates opportunity to maximise the time clinicians can work therapeutically with young people and their families.
Excellent communication is required with families to ensure clinical appointments are attended to reduce DNA rates.
Applicants will need the confidence and experience to be able to deliver a high quality front of house reception/admin support service, including
the greeting of clients to our premises, dealing with a wide range of telephone callers and working as part of a team delivering an excellent
support service to our CAMHS clinical teams and their clients.
Experience of multi-tasking in a busy office environment is required.
We are looking for a team player with a pleasant, welcoming manner and the ability to prioritise conflicting workload demands.
You will have good communication and organisational skills, together with IT skills (Word and Outlook essential), to be able to work with the
general public both in person and on the telephone in a fast paced and ever changing environment.
If this sounds like you we would like to hear from you! Working for our organisation Join 'Team Derbyshire Healthcare' and become part of a talented, compassionate and enthusiastic workforce committed to a vision of ‘making a positive difference in people's lives’.
CQC rated us as 'GOOD’ overall, commenting on how our colleagues “treated patients with compassion and kindness” and “felt positive and proud about working for the trust.”
Benefits include:
Commitment to flexible working where this is possible
days annual leave/year plus bank holidays, increasing to days after 5 years & days after years’ service
Yearly appraisal and commitment to ongoing training
Generous NHS pension scheme
Good maternity, paternity and adoption benefits
Health service discounts and online benefits
Incremental pay progression
Free confidential employee assistance programme /7
Access to our LGBT+ network, BAME Network and Christian Network
Health and wellbeing opportunities
Structured learning and development opportunities
Detailed job description and main responsibilities Please review the Job Description and Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account. Person specification Attainment/Qualifications Essential criteria RSA II in typewriting or Word Processing (or equivalent) or demonstrable skills
Good standard of spelling and literacy (proof reading documents)
English GCSE Grace C or Grade 5 equivalent (evidence required) Desirable criteria CLAIT/IBT2 or ECDL qualification
Audio Typing qualification Skills/ Knowledge / Experience Essential criteria Demonstrable administrative and secretarial experience in a busy office environment.
Excellent verbal and written communication skills.
Good standard of literacy and numeracy, including accurate data entry and document preparation.
Excellent verbal and written communication skills.
Ability to organise and prioritise workload, work to deadlines and manage interruptions.
Experience of front of house or customer facing work
Good working knowledge of Microsoft Office systems.
Understanding of confidentiality, data protection and information governance.
Flexible, professional and empathetic approach to work. Desirable criteria Audio typing or digital dictation experience
Reception or supervisory experience
Relevant IT or admin qualifications
Empathy - Evidence of Trust Values, Caring, Inclusive, Ambitious, Belonging and Collaborative Further details / informal visits contact NameLisa AllenJob titleCAMHS Admin ManagerEmail numberAdditional informationLisa Allen, CAMHS Admin Manager Tel:
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