Warehouse Department Lead
Location: Washington, EnglandSalary: £27,885 per annum | Hours: 37.5 per weekMonday-Friday 8.30am-5pm
Pacifica is seeking an experienced
Warehouse Department Lead to join our national distribution operation. This is an exciting opportunity for a motivated professional to lead and develop our
warehouse team while driving operational excellence.
Key ResponsibilitiesAssist with the management and leadership of the
warehouse, maintaining the highest standards through collaboration with senior operational management.Contribute to the effective handling, storage, distribution, and management of spare parts at our national
warehouse.Plan, organise, and control resources and activities to achieve company site objectives and targets.Ensure compliance with health and safety requirements, and take shared responsibility for the security of the building and stock.Train, monitor, and induct staff in standard operating procedures and safe work practices.Oversee continuous improvement projects to enhance customer experience and support business growth.Drive high standards within the
warehouse and promote a culture of excellence across all departments.Manage day-to-day communications, employee engagement, and performance within the operation.Support site H&S and Fire Safety procedures, ISO audits, COSHH, equipment audits, and maintain related documentation.Complete assigned training and development via Pacifica's Learning Hub.Undertake any other duties reasonably requested by Site
Warehouse Managers.
General RequirementsComputer literateSatisfactory DBSFlexibility to work hours as required by the business
Experience and SkillsPrevious supervisory experience within a
warehouse and distribution environmentHealth and safety qualifications, or willingness to work towards themWillingness to pursue other relevant qualifications as requiredUnderstanding of quality control measures and proceduresProfessional and approachable in dealing with employees and operational issuesStrong organisational and administrative skills, with attention to detail
Key Performance IndicatorsEfficiency, accuracy, and safetyPicking accuracyInventory accuracyOrder cycle time and on-time shipments
AttributesStrong leadership skillsOrganised, focused, and able to work under pressure in a fast-paced environmentFlexible with prioritisation of changing tasksTrustworthy, reliable, and appreciates confidentialitySelf-motivated with the ability to work on own initiativeClear and confident communicatorCalm and composed under pressure
Employee Benefits30 days annual leave (including 8 bank holidays)Pension scheme & industry-leading bonus schemeDeath-in-service benefit (3x salary)Discounts via company retail portalMonthly cash prize drawComplimentary appliance cover for your own home
About PacificaPacifica is one of the UK's largest providers of domestic appliance repairs, carrying out over 350,000 repairs every year. With over 250 engineers nationwide, we are a carbon neutral company committed to reaching net-zero by 2035.
Our Purpose: Keeping households running while protecting the environmentOur Vision: Caring for our customers' appliances for a sustainable future
Ready to lead a top-performing
warehouse team? Apply now and join Pacifica's journey towards excellence and sustainability!
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