Warehouse & Trade Counter Supervisor
Are you a motivated
warehouse professional who enjoys a fast-paced environment, taking ownership of operations, and interacting with customers? We are looking for a
Warehouse & Trade Counter Supervisor to join our clients team and play a key role in both
warehouse management and trade counter operations.This role isn't just about managing stock - it's about delivering an exceptional customer experience at the trade counter while ensuring the smooth running of
warehouse operations. You'll be responsible for goods in, dispatch, stock control, and supporting customer-facing operations to drive sales and maintain our reputation for excellent service.Location: Duncrue, BelfastDuration: PermanentSalary: £36,000 per annumHours of Work: Monday to Friday 8am to 5:30pmCompany Benefits:Onsite car parkingPension scheme28 days holidayHealth schemeWe're looking for someone who thrives on leading a team, managing multiple priorities, and delivering customer service excellence. Your experience at the trade counter will be vital, helping to guide and support customers, process orders efficiently, and provide knowledgeable advice.Key Responsibilities:Receive, inspect, and manage goods coming into the
warehouse, ensuring accuracy and stock integrityAccurately pick, pack, and prepare orders for dispatch to customersLead and manage the trade counter, providing a professional, knowledgeable, and customer-focused serviceAssist customers with enquiries, order processing, and product selection at the trade counterSupport deliveries and collections, ensuring all stock is transported safely and efficientlyMaintain
warehouse organisation, keeping stock accessible and the workspace safe and tidyOversee stock control processes, including recording, tracking, and reconciling inventoryComplete administrative duties linked to delivery notes, stock procedures, and reportingEnsure all Health & Safety policies and procedures are adhered to, maintaining a secure and hazard-free workplaceTrain, motivate, and support
warehouse and trade counter staff to maintain high standards and efficient operationsContribute to continuous improvement initiatives across
warehouse and customer service processesEssential Skills & Experience:Previous experience in a trade counter or customer-facing role, ideally within a
warehouse or distribution environmentClean driving licenceCounterbalance forklift licenceProven experience supervising a busy
warehouse operationProficiency in MS Office (Word, Excel, Outlook)Strong interpersonal skills with the ability to communicate effectively across all levelsPeople management experience, including coaching, motivating, and developing team members
If you are ready to step into a role where you can lead a team, make a real impact on customer service, and develop your career, we'd love to hear from you.
Read Less