Furniture Planner - Inverness Join Us as a Remote / Field-Based Furniture Planner Inverness Ready to Shape the Future of IKEA in Inverness? At IKEA, were on a mission to create a better everyday life for the many people. This is your chance to be part of that journey by bringing our world-class home furnishing solutions directly to customers who dont live near a store. As a Remote Furniture/Home Planner, youll enjoy the freedom to manage your own schedule, meet customers in their homes, and help them design spaces that truly reflect their lives. This isnt just a jobits an opportunity to combine creativity, autonomy, and purpose with the backing of one of the most loved brands in the world. ABOUT THE ROLE: Were looking for passionate individuals who love design and thrive on creating exceptional customer experiences. In this role, you will: Manage and follow up on appointments Visit customers homes to plan and design kitchens, bedrooms, and bathrooms Guide customers through the full journeyfrom first contact to delivery and installation Achieve a KPI target AND conversion from appointment to sale Youll play a key role in developing IKEAs presence in Inverness and showcasing our amazing furniture offering to a new customer base. WHAT YOU NEED TO HAVE: Strong customer focus and ability to actively listen and provide solutions Experience in sales and design planning (kitchens, bedrooms, bathrooms preferred) Ability to manage your own diary and work independently Comfortable achieving KPIs and driving sales conversions High numeracy and ability to use digital tools and systems Passion for home furnishing trends and sustainable solutions WHAT YOU WILL BE DOING DAY TO DAY: Book and manage customer appointments and follow up on requests Visit customers homes to provide design and planning support Showcase IKEAs range and create tailored solutions Convert appointments into successful sales Stay updated on trends and customer needs to offer relevant solutions Collaborate with in-store teams for support when needed WHAT WE OFFER: Starting salary from £30,000 plus car or car allowance 39 hours per week, 5 days out of 7, including evenings
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