About us SFG20 is the industry standard for building maintenance. Providing services and pioneering technologies that empower people to create and sustain safer buildings. Our mission is to make buildings better using our standard, software and expertise. Our vision is to become the leading authority for built environment maintenance that protects and enhances quality of life. About the role The IT Support Analyst plays a vital role in enabling SFG20 to operate efficiently and securely, ensuring our people and customers are supported by reliable, well-managed technology. By providing high-quality technical support, maintaining critical systems, and responding to customer technical enquiries, this role helps ensure our software, services, and data are trusted, resilient, and aligned with industry best practice. Key Responsibilities Provide high-quality first- and second-line IT support to internal users via the HubSpot ServiceDesk, ensuring timely and effective resolution of incidents and service requests. Diagnose, troubleshoot, and resolve hardware, software, and system issues, escalating more complex problems where appropriate and tracking them through to resolution. Support, maintain, and administer the HubSpot CRM platform and associated tools, including user access, configuration, data integrity, and ongoing optimisation. Support other business-critical systems that underpin sales, marketing, and customer engagement activities. Respond to technical customer queries in a clear, accurate, and customer-focused manner. Complete technical customer questionnaires, including security, compliance, and IT due-diligence responses, using Loopio. Work closely with internal stakeholders to ensure customer responses are accurate, consistent, and aligned with SFG20’s technical and security posture. Identify opportunities to improve IT support processes, tools, and systems, contributing to increased service quality, resilience, and productivity. Collaborate with development and technical teams to help identify, prioritise, and implement system and process improvements. Create and maintain clear documentation, knowledge base articles, and internal guidance materials. Stay up to date with industry best practices, emerging technologies, and security standards, sharing knowledge across the business to continuously improve support delivery. Essential experience Experience providing first- and second-line IT support in a business environment. Strong working knowledge of IT service desk processes and ticketing systems (e.g. HubSpot ServiceDesk or similar). Experience supporting business applications and SaaS platforms, particularly CRM systems such as HubSpot. Ability to respond to technical customer queries clearly and professionally. Experience completing or contributing to technical, security, or compliance questionnaires. Strong problem-solving skills, with the ability to diagnose, prioritise, and resolve issues efficiently. Excellent communication skills, with the ability to explain technical issues to non-technical users. Ability to manage competing priorities and work effectively under pressure. Strong attention to detail and a commitment to quality and accuracy. Desirable experience Experience using Loopio or similar response management tools. Knowledge of information security, compliance, and assurance frameworks (e.g. Cyber Essentials, ISO 27001). Experience supporting or administering HubSpot CRM or other sales and marketing platforms. Familiarity with cloud-based environments and modern SaaS architectures. Experience working alongside software development teams. Awareness of ITIL or structured service management practices. Interest in continuous improvement and automation of support processes. Additional Information All candidates must be able to demonstrate a pre-existing right to work and travel within the UK. We are unfortunately not able to offer sponsorship. Documentary evidence will be required. All offers are subject to satisfactory vetting and reference checks. Our Benefits: 26 days holiday + Bank holidays + buy up to 5 days Private Medical insurance with BUPA Remote/Hybrid first policy Employee Assistance programme with WeCare ‍‍ Enhanced Family Friendly Benefits ️‍♂️ Gym Discounts and more! Equal opportunities for everyone Diversity and inclusion are our priorities, and we’re ensuring we have lots of support so our people can grow at SFG20 and do their best work! We embrace diversity by fostering an inclusive environment where everyone feels welcome, safe and able to bring their whole self to work. We’re an equal opportunity employer. Applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or disability status. If there’s anything we can do to accommodate your specific situation, please let us know. Read Less

Fully Remote (UK based) | Competitive Salary + Bonus + Generous Equity | B Corp Certified TrustedHousesitters is a fast growing, direct-to-consumer marketplace that is redefining pet care and travel. Here at TrustedHousesitters, we’re on a mission to make travel work better for pets, for their people, and for the global community of animal lovers who look after them. We’ve got big plans on becoming the world’s most-loved travel solution for pet people. We’ve built something pretty special: a trusted place where pet owners and sitters connect to keep pets happy at home while their humans explore the world. We’ve already grown into a global community with members in over 140 countries, a product people genuinely love, and a team of more than 100 brilliant humans powering it all. But we’re only just getting started. Our goal? To grow to 1 million members and make TrustedHousesitters the world’s most-loved travel solution for pet people. At the moment, a sit starts every two minutes somewhere on the planet. We want that to be every single minute and we know the only way we’ll get there is with the right people in the right roles. The right people in the right roles will shape our future. So, here’s the big question: Could that be you? The Role: Part analyst, part growth strategist, full owner Fifty million people in the UK and US alone could be TrustedHousesitters members. Around forty thousand visit us every day. How we present our product, and embed trust to our prospective new members to improve conversion is one of the most interesting analytical challenges for us right now - and this role sits right in the middle of it. You'll own the analytics for our new member revenue product squads. Own the funnel, own the experiments, own the recommendations. You'll be the person who doesn't just explain what happened in the data - you'll have a point of view on what to do about it. We're looking for someone who goes looking for the questions nobody's asked yet. What you'll actually be doing Own the growth analytics for our new member revenue squads - acquisition funnel, conversion, activation, the works - and build a picture of what's actually driving (or blocking) member growth Spot opportunities in the data before anyone asks you to look. Turn them into recommendations that change what gets built, not just what gets reported Lead instrumentation on new features - defining tracking, success metrics, and guardrail metrics before anything ships, not after Design and run A/B and multivariate experiments end-to-end: from hypothesis through to decision-ready insight. Set the standard for how experimentation works across your squads Build the dashboards and self-serve reporting that means stakeholders can answer their own questions - and you spend less time running the same queries every Monday Challenge assumptions. Act as the analytical voice in the room when product and commercial decisions are being made. Be the person who's comfortable saying "I don't think that's what the data shows" Mentor other analysts and help raise the analytical bar across the team - in SQL, in experimentation, in how we tell a story with numbers What we're looking for Solid product or growth analytics experience in a subscription, marketplace, SaaS, or platform business - where the funnel is complex and the metrics actually matter The ability to own end-to-end analysis for a product area, from scoping through to recommendation, with minimal direction. Advanced SQL. You're not reaching for documentation for standard analytical patterns. dbt experience is a genuine plus Solid understanding of experimentation - hypothesis design, A/B and multivariate testing, statistical significance, the places where naive analysis goes wrong. And experience applying it, not just describing it Fluency in growth and product metrics: conversion, activation, churn - and how those numbers connect to things the business actually cares about Strong data storytelling. You can explain what the numbers mean to a product manager, and also to a CFO. Different rooms, different language, same rigour Product instincts. This isn't just an analytics role. We want someone who generates ideas, not just validates them Nice to have Experience with event tracking and CDPs - Segment, Amplitude, Mixpanel, or similar Python or R for more advanced modelling or automation Experience integrating AI tools into analytical workflows in a way that's actually made a difference - not just "I've used ChatGPT" You might feel like a fish out of water if... We know this isn't what you'd see in most job ads - but TrustedHousesitters isn't most companies. Trust, transparency, and honest feedback aren't just things we say; they're genuinely how we operate, every day. So rather than leaving you guessing if things don't work out, we'd rather give you what you need to make a great decision upfront about whether this opportunity is right for you. With that in mind, here are a few things worth considering before you hit apply. You're most comfortable when the question is handed to you. This role needs someone who goes looking for the question. If your best work tends to happen when a stakeholder has defined the problem clearly and you're building the analysis to answer it - that's a genuinely valuable skill, just not quite the shape of this one. You think of experimentation as a process to follow, not a discipline to own. We're not looking for someone who can run an A/B test to spec. We're looking for someone who'll push back when the experiment is designed badly, mentor others through the parts they get wrong, and build the frameworks that make the whole team better at it. You're happiest when the business is stable and the roadmap is fixed. THS is growing fast and the product is evolving constantly. The analytical picture shifts. Priorities shift. That's the job - and if predictability is important to how you do your best work, it's worth naming that upfront. If you're reading this and one of those points resonates, and you're sitting there thinking "that's me, but I know I can make it work" - we'd love to hear why. Send a Cover letter. There's a human at the heart of every decision we make here (hi!) - and we'll always take the time to review applications for anyone who wants to join us. The Process We value your time and aim for a transparent, efficient process: Intro call (~20 mins) - with the Talent team. A two-way conversation: we'll tell you more about the role and THS, you tell us about your background and what you're looking for Hiring manager interview (~30 mins) - with the Product Analytics Lead. Covering your analytical experience, approach to experimentation, and how you think about growth problems Take-home task (~1-.5 hours) - a short analytical exercise. We'll share a brief in advance and give you time to work through it at your own pace £65,000 - £70,000 a year In addition to a competitive salary and bonus, we offer a range of benefits, including: For the love of pets Each year, you’ll get a Premium TrustedHousesitters Combined membership which includes benefits like free airport lounge passes, Sit Cancellation Plan and Home and Contents Plan, plus five Premium memberships to gift to friends and family Our team can work remotely from as many house sits as they like, and we contribute up to £500 per year towards travel costs to and from sits Find a rescue pet to join your family and we’ll cover the adoption fees, as well as “pawternity” to help your pet settle into their new home Health Read Less

Fully Remote (UK based) | Competitive Salary + Bonus + Generous Equity | B Corp Certified TrustedHousesitters is a fast growing, direct-to-consumer marketplace that is redefining pet care and travel. Here at TrustedHousesitters, we’re on a mission to make travel work better for pets, for their people, and for the global community of animal lovers who look after them. We’ve got big plans on becoming the world’s most-loved travel solution for pet people. We’ve built something pretty special: a trusted place where pet owners and sitters connect to keep pets happy at home while their humans explore the world. We’ve already grown into a global community with members in over 140 countries, a product people genuinely love, and a team of more than 100 brilliant humans powering it all. But we’re only just getting started. Our goal? To grow to 1 million members and make TrustedHousesitters the world’s most-loved travel solution for pet people. At the moment, a sit starts every two minutes somewhere on the planet. We want that to be every single minute and we know the only way we’ll get there is with the right people in the right roles. The right people in the right roles will shape our future. So, here’s the big question: Could that be you? The Role: Part analyst, part growth strategist, full owner Fifty million people in the UK and US alone could be TrustedHousesitters members. Around forty thousand visit us every day. How we present our product, and embed trust to our prospective new members to improve conversion is one of the most interesting analytical challenges for us right now - and this role sits right in the middle of it. You'll own the analytics for our new member revenue product squads. Own the funnel, own the experiments, own the recommendations. You'll be the person who doesn't just explain what happened in the data - you'll have a point of view on what to do about it. We're looking for someone who goes looking for the questions nobody's asked yet. What you'll actually be doing Own the growth analytics for our new member revenue squads - acquisition funnel, conversion, activation, the works - and build a picture of what's actually driving (or blocking) member growth Spot opportunities in the data before anyone asks you to look. Turn them into recommendations that change what gets built, not just what gets reported Lead instrumentation on new features - defining tracking, success metrics, and guardrail metrics before anything ships, not after Design and run A/B and multivariate experiments end-to-end: from hypothesis through to decision-ready insight. Set the standard for how experimentation works across your squads Build the dashboards and self-serve reporting that means stakeholders can answer their own questions - and you spend less time running the same queries every Monday Challenge assumptions. Act as the analytical voice in the room when product and commercial decisions are being made. Be the person who's comfortable saying "I don't think that's what the data shows" Mentor other analysts and help raise the analytical bar across the team - in SQL, in experimentation, in how we tell a story with numbers What we're looking for Solid product or growth analytics experience in a subscription, marketplace, SaaS, or platform business - where the funnel is complex and the metrics actually matter The ability to own end-to-end analysis for a product area, from scoping through to recommendation, with minimal direction. Advanced SQL. You're not reaching for documentation for standard analytical patterns. dbt experience is a genuine plus Solid understanding of experimentation - hypothesis design, A/B and multivariate testing, statistical significance, the places where naive analysis goes wrong. And experience applying it, not just describing it Fluency in growth and product metrics: conversion, activation, churn - and how those numbers connect to things the business actually cares about Strong data storytelling. You can explain what the numbers mean to a product manager, and also to a CFO. Different rooms, different language, same rigour Product instincts. This isn't just an analytics role. We want someone who generates ideas, not just validates them Nice to have Experience with event tracking and CDPs - Segment, Amplitude, Mixpanel, or similar Python or R for more advanced modelling or automation Experience integrating AI tools into analytical workflows in a way that's actually made a difference - not just "I've used ChatGPT" You might feel like a fish out of water if... We know this isn't what you'd see in most job ads - but TrustedHousesitters isn't most companies. Trust, transparency, and honest feedback aren't just things we say; they're genuinely how we operate, every day. So rather than leaving you guessing if things don't work out, we'd rather give you what you need to make a great decision upfront about whether this opportunity is right for you. With that in mind, here are a few things worth considering before you hit apply. You're most comfortable when the question is handed to you. This role needs someone who goes looking for the question. If your best work tends to happen when a stakeholder has defined the problem clearly and you're building the analysis to answer it - that's a genuinely valuable skill, just not quite the shape of this one. You think of experimentation as a process to follow, not a discipline to own. We're not looking for someone who can run an A/B test to spec. We're looking for someone who'll push back when the experiment is designed badly, mentor others through the parts they get wrong, and build the frameworks that make the whole team better at it. You're happiest when the business is stable and the roadmap is fixed. THS is growing fast and the product is evolving constantly. The analytical picture shifts. Priorities shift. That's the job - and if predictability is important to how you do your best work, it's worth naming that upfront. If you're reading this and one of those points resonates, and you're sitting there thinking "that's me, but I know I can make it work" - we'd love to hear why. Send a Cover letter. There's a human at the heart of every decision we make here (hi!) - and we'll always take the time to review applications for anyone who wants to join us. The Process We value your time and aim for a transparent, efficient process: Intro call (~20 mins) - with the Talent team. A two-way conversation: we'll tell you more about the role and THS, you tell us about your background and what you're looking for Hiring manager interview (~30 mins) - with the Product Analytics Lead. Covering your analytical experience, approach to experimentation, and how you think about growth problems Take-home task (~1-.5 hours) - a short analytical exercise. We'll share a brief in advance and give you time to work through it at your own pace £65,000 - £70,000 a year In addition to a competitive salary and bonus, we offer a range of benefits, including: For the love of pets Each year, you’ll get a Premium TrustedHousesitters Combined membership which includes benefits like free airport lounge passes, Sit Cancellation Plan and Home and Contents Plan, plus five Premium memberships to gift to friends and family Our team can work remotely from as many house sits as they like, and we contribute up to £500 per year towards travel costs to and from sits Find a rescue pet to join your family and we’ll cover the adoption fees, as well as “pawternity” to help your pet settle into their new home Health Read Less

Grafana Labs, the company behind the open observability cloud, is founded on the principles of open source, open standards, open ecosystems, and open culture. Grafana Cloud, our fully managed observability platform, is flexible and built for scale. With Grafana Cloud's actually useful AI, organizations can see, understand, and act on all their disparate data to move at the speed of their ambitions. Today, more than 35 million users and 7,000+ customers – including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce – trust Grafana Labs to ensure reliability of their applications and systems, resolve incidents quickly, and optimize their telemetry to reduce noise and cost. We are a 100% remote company with 1,600+ team members across 40+ countries, and we’re backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote position. We are looking for candidates in the UK, Germany, Sweden or Spain. About the Role We’re looking for a Staff Product Analyst to join our growing Product Analytics team and serve as a strategic partner to Grafana’s AI organization . This role will support the teams building Grafana Assistant , our synchronous chat experience; Investigations , our asynchronous AI workflow for incident analysis; and AI observability solutions , including Sigil . You will shape how the AI team measures success by defining KPIs, improving measurement practices, guiding experiment design and evaluation, and translating data into recommendations that influence product decisions. This is a highly cross-functional role. You’ll work closely with Product, Design, Engineering, and Data partners, with a primary focus on supporting the AI team, and report to the Product Analytics Manager If you’re excited about building strong product analytics capabilities and using data to shape the future of AI-powered experiences at Grafana , we’d love to hear from you. You Will Partner cross functionally across Product to establish top-level KPIs, dashboards, and product roadmap planning Define how success is measured for AI-powered product experiences, including adoption, engagement, quality, retention, and user outcomes Guide the instrumentation of product data in collaboration with our Product Design, Product Management, and Engineering teams to enable reliable analysis of AI features and workflows. Design, evaluate, and interpret experiments to assess the impact of new AI capabilities and inform product decisions. Develop dbt models to transform and test our user behavior data in partnership with our Analytics Engineering team Influence best practices for Product Analytics across teams and help define standards as the company scales Contribute to defining the long-term vision and strategy for Product Analytics, balancing near-term needs with scalable, durable solutions. You have Experience partnering across product and engineering organizations, and familiarity with typical product KPIs and frameworks (e.g., DAU/MAU, funnels, A/B testing) Experience defining and tracking success metrics for complex product areas, ideally including AI-powered features or workflows. SQL: writing complex yet efficient SQL is a daily habit for you Data Visualization: experience with any of the following tools: Tableau, Looker, Omni, Hex, or of course, Grafana! Experience writing dbt models, implementing Product Analytics tooling (e.g., Heap, Pendo, Amplitude, FullStory), and code version control (git) Experience using AI-assisted coding tools (e.g., Cursor, Claude Code) to quickly prototype and iterate across analysis, data modeling, instrumentation, visualization and code development. Excellent communication skills, able to explain technical topics to non-technical audiences, and maintain many of the essential cross-team and cross-functional relationships necessary for the team’s success A plus if you have Knowledge about observability Familiarity with Airflow or Prefect - generating ad hoc ETL jobs In the UK, the Base compensation range for this role is £91,755 - £110,106. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here . *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range Read Less

Grafana Labs, the company behind the open observability cloud, is founded on the principles of open source, open standards, open ecosystems, and open culture. Grafana Cloud, our fully managed observability platform, is flexible and built for scale. With Grafana Cloud's actually useful AI, organizations can see, understand, and act on all their disparate data to move at the speed of their ambitions. Today, more than 35 million users and 7,000+ customers – including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce – trust Grafana Labs to ensure reliability of their applications and systems, resolve incidents quickly, and optimize their telemetry to reduce noise and cost. We are a 100% remote company with 1,600+ team members across 40+ countries, and we’re backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote position. We are looking for candidates in the UK, Germany, Sweden or Spain. About the Role We’re looking for a Staff Product Analyst to join our growing Product Analytics team and serve as a strategic partner to Grafana’s AI organization . This role will support the teams building Grafana Assistant , our synchronous chat experience; Investigations , our asynchronous AI workflow for incident analysis; and AI observability solutions , including Sigil . You will shape how the AI team measures success by defining KPIs, improving measurement practices, guiding experiment design and evaluation, and translating data into recommendations that influence product decisions. This is a highly cross-functional role. You’ll work closely with Product, Design, Engineering, and Data partners, with a primary focus on supporting the AI team, and report to the Product Analytics Manager If you’re excited about building strong product analytics capabilities and using data to shape the future of AI-powered experiences at Grafana , we’d love to hear from you. You Will Partner cross functionally across Product to establish top-level KPIs, dashboards, and product roadmap planning Define how success is measured for AI-powered product experiences, including adoption, engagement, quality, retention, and user outcomes Guide the instrumentation of product data in collaboration with our Product Design, Product Management, and Engineering teams to enable reliable analysis of AI features and workflows. Design, evaluate, and interpret experiments to assess the impact of new AI capabilities and inform product decisions. Develop dbt models to transform and test our user behavior data in partnership with our Analytics Engineering team Influence best practices for Product Analytics across teams and help define standards as the company scales Contribute to defining the long-term vision and strategy for Product Analytics, balancing near-term needs with scalable, durable solutions. You have Experience partnering across product and engineering organizations, and familiarity with typical product KPIs and frameworks (e.g., DAU/MAU, funnels, A/B testing) Experience defining and tracking success metrics for complex product areas, ideally including AI-powered features or workflows. SQL: writing complex yet efficient SQL is a daily habit for you Data Visualization: experience with any of the following tools: Tableau, Looker, Omni, Hex, or of course, Grafana! Experience writing dbt models, implementing Product Analytics tooling (e.g., Heap, Pendo, Amplitude, FullStory), and code version control (git) Experience using AI-assisted coding tools (e.g., Cursor, Claude Code) to quickly prototype and iterate across analysis, data modeling, instrumentation, visualization and code development. Excellent communication skills, able to explain technical topics to non-technical audiences, and maintain many of the essential cross-team and cross-functional relationships necessary for the team’s success A plus if you have Knowledge about observability Familiarity with Airflow or Prefect - generating ad hoc ETL jobs In the UK, the Base compensation range for this role is £91,755 - £110,106. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here . *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range Read Less

Grafana Labs, the company behind the open observability cloud, is founded on the principles of open source, open standards, open ecosystems, and open culture. Grafana Cloud, our fully managed observability platform, is flexible and built for scale. With Grafana Cloud's actually useful AI, organizations can see, understand, and act on all their disparate data to move at the speed of their ambitions. Today, more than 35 million users and 7,000+ customers – including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce – trust Grafana Labs to ensure reliability of their applications and systems, resolve incidents quickly, and optimize their telemetry to reduce noise and cost. We are a 100% remote company with 1,600+ team members across 40+ countries, and we’re backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote position. We are looking for candidates in the UK, Germany, Sweden or Spain. About the Role We’re looking for a Staff Product Analyst to join our growing Product Analytics team and serve as a strategic partner to Grafana’s AI organization . This role will support the teams building Grafana Assistant , our synchronous chat experience; Investigations , our asynchronous AI workflow for incident analysis; and AI observability solutions , including Sigil . You will shape how the AI team measures success by defining KPIs, improving measurement practices, guiding experiment design and evaluation, and translating data into recommendations that influence product decisions. This is a highly cross-functional role. You’ll work closely with Product, Design, Engineering, and Data partners, with a primary focus on supporting the AI team, and report to the Product Analytics Manager If you’re excited about building strong product analytics capabilities and using data to shape the future of AI-powered experiences at Grafana , we’d love to hear from you. You Will Partner cross functionally across Product to establish top-level KPIs, dashboards, and product roadmap planning Define how success is measured for AI-powered product experiences, including adoption, engagement, quality, retention, and user outcomes Guide the instrumentation of product data in collaboration with our Product Design, Product Management, and Engineering teams to enable reliable analysis of AI features and workflows. Design, evaluate, and interpret experiments to assess the impact of new AI capabilities and inform product decisions. Develop dbt models to transform and test our user behavior data in partnership with our Analytics Engineering team Influence best practices for Product Analytics across teams and help define standards as the company scales Contribute to defining the long-term vision and strategy for Product Analytics, balancing near-term needs with scalable, durable solutions. You have Experience partnering across product and engineering organizations, and familiarity with typical product KPIs and frameworks (e.g., DAU/MAU, funnels, A/B testing) Experience defining and tracking success metrics for complex product areas, ideally including AI-powered features or workflows. SQL: writing complex yet efficient SQL is a daily habit for you Data Visualization: experience with any of the following tools: Tableau, Looker, Omni, Hex, or of course, Grafana! Experience writing dbt models, implementing Product Analytics tooling (e.g., Heap, Pendo, Amplitude, FullStory), and code version control (git) Experience using AI-assisted coding tools (e.g., Cursor, Claude Code) to quickly prototype and iterate across analysis, data modeling, instrumentation, visualization and code development. Excellent communication skills, able to explain technical topics to non-technical audiences, and maintain many of the essential cross-team and cross-functional relationships necessary for the team’s success A plus if you have Knowledge about observability Familiarity with Airflow or Prefect - generating ad hoc ETL jobs In the UK, the Base compensation range for this role is £91,755 - £110,106. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here . *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range Read Less

Gigged AI is an open talent marketplace specialising in the IT and technology sector. We have an opportunity live at the moment for a Business Analyst with specific experience across Accounts Receivable. Thie role can be worked remote, or hybrid (Glasgow City Centre) - occasional travel to client site may be required throughout engagement Location: UK-based Duration: Initial 6-month contract Start Date: ASAP Day Rate: £550 IR35 Status: Inside IR35 All applicant proposals will be reviewed directly on the Gigged AI platform by the hiring manager. In order to send a proposal please follow the below steps head to https://app.gigged.ai/sign-up?type=t and create a free talent profile once signed in, follow this link to the project - https://app.gigged.ai/find-a-gig/6zkGP7wDRpX you will now see a 'submit proposal' button please fill this in (intro, relevant experience, and attach CV to this) The Opportunity: We're delivering a large-scale e-invoicing transformation programme across multiple countries. The programme focuses on enabling automated invoice submission to government tax portals, ensuring compliance with evolving local tax regulations and mandates. This role requires strong Accounts Receivable (AR) experience. Candidates must have a solid understanding of AR processes, invoice lifecycles and finance operations, with the ability to translate complex business and tax requirements into clear deliverables for technology teams. As the programme continues to expand throughout 2026, we're looking for an experienced Finance Business Analyst to join the team and help manage a fast-moving international delivery roadmap. What You'll Be Doing Gather, analyse and document business requirements across multiple country implementations Act as the bridge between Finance, Tax and Technology teams throughout the project lifecycle Translate finance and regulatory requirements into clear functional requirements, user stories and process documentation for technical delivery teams Work closely with solution architects, developers, product teams and third-party vendors to ensure requirements are understood and delivered correctly Facilitate workshops and requirements sessions with both local and global stakeholders Support the delivery of country-specific e-invoicing solutions, ensuring alignment with local tax regulations Manage changing priorities and implementation timelines across multiple jurisdictions Support testing, process validation, defect management and business readiness activities What We're Looking For Essential Experience Proven experience working as a Business Analyst on finance transformation, finance systems or regulatory change programmes Strong Accounts Receivable (AR) process knowledge and experience Experience working closely with both business stakeholders and technology delivery teams Ability to produce high-quality requirements documentation, process maps and user stories Strong stakeholder management and workshop facilitation skills Experience translating business requirements into deliverables that can be consumed by technical teams Ability to confidently engage with senior stakeholders and subject matter experts Highly Desirable Experience with e-invoicing, tax compliance, VAT or regulatory reporting initiatives Exposure to multinational or multi-country programme delivery Experience working alongside tax teams, tax consultants or finance compliance functions Understanding of invoice lifecycle management, tax controls and government reporting requirements Personal Attributes Strong communicator with the ability to influence and challenge stakeholders where required Patient and methodical approach to requirements gathering Comfortable working across different cultures and with teams where English may not be the first language Able to adapt quickly to changing priorities and programme timelines Confident facilitating discussions between finance, tax and technical stakeholders Read Less

Correlation One develops the workforce’s skills for the AI economy Enterprises and governments work with us to develop talent and close critical data, digital, and technology skills gaps. Our global programs, including Data Skills for All (DS4A) and data competitions, also empower underrepresented communities and accelerate careers. Our mission is to create equal access to the data-driven jobs of the future. We partner with top employers and government organizations to make that a reality, including Amazon, Coca-Cola, Johnson Read Less

Correlation One develops the workforce’s skills for the AI economy Enterprises and governments work with us to develop talent and close critical data, digital, and technology skills gaps. Our global programs, including Data Skills for All (DS4A) and data competitions, also empower underrepresented communities and accelerate careers. Our mission is to create equal access to the data-driven jobs of the future. We partner with top employers and government organizations to make that a reality, including Amazon, Coca-Cola, Johnson Read Less

SAP BODS Data Analyst {Defence, MoD} Remote, local hub £45,000 to £50,000 + Security Clearance + 6% Pension matched + Excellent Benefits + Progression Are you a Data Engineer/Analyst with SAP experience looking to join one of the UK's largest and longest standing defence organisations. Do you want to have the opportunity to work on some of the most exciting project on the planet where you will be offered unrivalled progression opportunities and on the job training as you progress in your career? On offer is the exciting opportunity for a Data Engineer/Analyst with SAP experience to join a leading an global defence power house who have remained consistently at the forefront of the defence industry and innovation across the world. Founder around 150 years ago, this business has grown from strength to strength in recent years to become a market leader and go to for all the major MoD contracts. In this role, the successful Data Engineer would be designing and developing SAP BODS jobs for date conversion and data integration, maintain and enhance the exiting toolset to ensure delivery of maximum value as the project evolves as well as other roles and responsibilities that fall within the needs of the projects. The ideal Data Engineer would have experience within a SAP environment, be eager to work withing defence and want to join a multi-national organisation. The Role Design and develop SAP BODS jobs for data conversion and data integration to and from SAP and other sources. Maintain and enhance the existing toolset to ensure delivery of maximum value as the project evolves. Identify and suggest existing or new emerging standards and best practices. Data cleansing, modelling (physical and logical), profiling, enterprise data architecting, data quality and data governance Other roles and responsibilities as needed with the project. The Person Data Engineer, SAP Happy to work from home with occasional travel. Able to get Security Clearance Keywords: Data Engineer, Data Science, SAP, Data Analyst, Defence, MoD, Hybrid, Engineering If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T Read Less

Gigged AI is an open talent marketplace specialising in the IT and technology sector. We have an opportunity live at the moment for a Finance Business Analyst (Accounts Receivable / E-Invoicing) This role is hybrid, with 2 days per week in Glasgow City Centre Office. Location: UK-based Duration: Initial 6-month contract Start Date: July 2026 Day Rate: £500 IR35 Status: Inside IR35 All applicant proposals will be reviewed directly on the Gigged AI platform by the hiring manager. In order to send a proposal please follow the below steps head to app.gigged.ai and create a free talent profile once signed in, follow this link to the project - https://app.gigged.ai/find-a-gig/6zkGP7wDRpX you will now see a 'submit proposal' button please fill this in (intro, relevant experience, and attach CV to this) Role Overview The Opportunity: Our client is delivering a large-scale e-invoicing transformation programme across multiple countries. The programme focuses on enabling automated invoice submission to government tax portals, ensuring compliance with evolving local tax regulations and mandates. This role requires strong Accounts Receivable (AR) experience. Candidates must have a solid understanding of AR processes, invoice lifecycles and finance operations, with the ability to translate complex business and tax requirements into clear deliverables for technology teams. As the programme continues to expand throughout 2026, we're looking for an experienced Finance Business Analyst to join the team and help manage a fast-moving international delivery roadmap. What You'll Be Doing Gather, analyse and document business requirements across multiple country implementations Act as the bridge between Finance, Tax and Technology teams throughout the project lifecycle Translate finance and regulatory requirements into clear functional requirements, user stories and process documentation for technical delivery teams Work closely with solution architects, developers, product teams and third-party vendors to ensure requirements are understood and delivered correctly Facilitate workshops and requirements sessions with both local and global stakeholders Support the delivery of country-specific e-invoicing solutions, ensuring alignment with local tax regulations Manage changing priorities and implementation timelines across multiple jurisdictions Support testing, process validation, defect management and business readiness activities What We're Looking For Essential Experience Proven experience working as a Business Analyst on finance transformation, finance systems or regulatory change programmes Strong Accounts Receivable (AR) process knowledge and experience Experience working closely with both business stakeholders and technology delivery teams Ability to produce high-quality requirements documentation, process maps and user stories Strong stakeholder management and workshop facilitation skills Experience translating business requirements into deliverables that can be consumed by technical teams Ability to confidently engage with senior stakeholders and subject matter experts Highly Desirable Experience with e-invoicing, tax compliance, VAT or regulatory reporting initiatives Exposure to multinational or multi-country programme delivery Experience working alongside tax teams, tax consultants or finance compliance functions Understanding of invoice lifecycle management, tax controls and government reporting requirements Personal Attributes Strong communicator with the ability to influence and challenge stakeholders where required Patient and methodical approach to requirements gathering Comfortable working across different cultures and with teams where English may not be the first language Able to adapt quickly to changing priorities and programme timelines Confident facilitating discussions between finance, tax and technical stakeholders Read Less

Job Title: IT - Technology Analyst Location: Belfast, UK Work mode: Hybrid, WFO 3 days/week Work type: Contract 1 year with possible extension based on performance Required Core Skills: System Admin with key skills - Storage : Dell Powermax, Vplex, Isilon, eNAS, Cisco/Brocade SAN switch Backup: EMC Data domain, Networker, ECS Operating Systems : VMWare and LINUX/RedHat. Job Description: Key tasks – Installations, Configurations, Migrations, Operational Support, patching, On-call support Monitoring components of Storage systems including volumes, LUNs, disk and logs. Should be responsible for complete Incident, Change Management, Problem Management and Capacity planning. Should be able to plan and execute Disaster recovery. Backup management and health checks Monitor backup jobs, schedules and relevant logs and ensure successful backups. Storage health checkup. Performance monitoring of the storage arrays through console. Controller mirroring configuration status from console. Troubleshooting. Read Less

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts , accounts for 16-17 year olds , a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save , invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ Hear from our UK team about what it's like working at Monzo ✨ London/Cardiff/UK Remote | 💰£56,000 - £70,000 dependent on experience + Benefits | Hear from the team ✨ ⭐ Our Finance team We're looking for a highly proactive, enthusiastic and commercially-minded Treasury product control analyst to work within our Financial team, and help us build a world-class finance function. This role would be well suited to a qualified, or soon to qualify, accountant with a background in Treasury financial reporting and control. We have some really exciting challenges coming up like systems implementation, expanding into the European Union, continuing to grow our customer base, keep growing our lending business and adding to our marketplace which all leads to exciting Treasury activity including investment activity and derivative execution. You’ll work on scaling Monzo in a controlled way, while helping us optimise our financial control processes with the help of technology. You’ll join the Finance team and report to our Treasury Product Controller. 🔑 You’ll play a key role by... Working very closely with our Product Controller and Treasury team as we continue to build our product control capabilities in Finance, helping support Treasury with all market execution activity. Take ownership of the daily control processes around Treasury products, including trade confirmations, trade market matching, collateral management, daily profit and loss reporting, valuation controls around Treasury financial instrument pricing and helping to build out best-practice, scalable controls. Help manage a tight process with the rest of our Finance team to ensure a swift month-end close process for Treasury reporting, including derivative and hedge accounting processes. Understand the Treasury business and their products to write insightful management commentary. Work with our engineers and data teams to automate the production elements of this role, allowing you to focus on the parts of the role where your knowledge and skills provide the most value. Assist with the implementation of our new accounting system, from a Treasury perspective, to make sure we are taking advantage of all its features to minimise manual elements of reporting. Learn SQL skills to run reports and propose solutions that make our processes efficient and scalable. Maintain existing and develop new controls that protect our financial data and our balance sheet substantiation process. Support our year end process working with external auditors and our Financial Reporting squad. Review new Treasury products, assessing the accounting and implementing them in our banking platform and accounting system; including configuration of account mapping in our Treasury Management system. Work with 2LoD and 3LoD to develop a robust control environment. Prepare monthly management and ad-hoc reports, offering meaningful analysis of movements. Resolve miscellaneous inquiries and supporting the overall Finance team wherever needed - from forecasting and valuations, to bank transfers and new system implementations. 🤩 We’d love to hear from you if… You’re a qualified, or soon to qualify, accountant and have had 1-2 years’ experience in product control (bonus points for Treasury experience). You have a great eye for detail. You’re fascinated by the banking and regulatory landscape, and have a good understanding of key financial controls. You’re a self-starter and enjoy tackling what needs doing, whether it’s making a bank transfer or pulling together reports for investors. You’re comfortable translating complex information into simple words for people with diverse backgrounds. You’re interested in using data (SQL skills would be a bonus). You thrive in a dynamic and constantly evolving environment. What we’re doing at Monzo excites you! Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you! 🙌What’s in it for you 💰£56,000 - £70,000 dependent on experience ➕ share options. 📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London/Cardiff) ⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚£1,000 learning budget each year to use on books, training courses and conferences. 🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! Read our full list of benefits . 🌈 The application journey has 3 key steps: Recruiter Screening Call 45 Minute Role Specific Interview 45 Minute Behavioural Interview This process should take around 2-3 weeks - your schedule is really important to us, so we promise to be as flexible as possible! We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here. You’ll hear from us throughout the application process, but if you’ve got any questions, please reach out to business-hiring@monzo.com. You can also use this email address to let us know if there’s anything we can do to make the process easier for you because of disability, neurodiversity or anything else. For more insight into the hiring experience at Monzo, check out our blog post. We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out. #LI-TP2 Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog , 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report. We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊 Read Less

Who We Are TetraScience is the Scientific Data and AI company. We are catalyzing the Scientific AI revolution by designing and industrializing AI-native scientific data sets, which we bring to life in a growing suite of next gen lab data management solutions, scientific use cases, and AI-enabled outcomes. TetraScience is the category leader in this vital new market, generating more revenue than all other companies in the aggregate. In the last year alone, the world’s dominant players in compute, cloud, data, and AI infrastructure have converged on TetraScience as the de facto standard, entering into co-innovation and go-to-market partnerships: Latest News and Announcements | TetraScience Newsroom: In connection with your candidacy, you will be asked to carefully review the Tetra Way letter, authored directly by Patrick Grady, our co-founder and CEO. This letter is designed to assist you in better understanding whether TetraScience is the right fit for you from a values and ethos perspective. It is impossible to overstate the importance of this document and you are encouraged to take it literally and reflect on whether you are aligned with our unique approach to company and team building. If you join us, you will be expected to embody its contents each day. Who You Are You are a strategic, analytically minded professional with a passion for bridging scientific insights and cutting-edge technology. You thrive in environments where you can collaborate with scientists, product managers, and engineers to transform complex scientific data into actionable outcomes. With deep domain knowledge in drug discovery/preclinical development, CMC, or Quality, you are skilled at uncovering innovative use cases that drive AI and machine learning applications. Your ability to engage with scientists and business leaders alike makes you a key player in maximizing the value of scientific data. You will need to be a high clock speed and forward-thinking individual with a passion for developing requirements for complex solutions targeted to R exposure to FAIR principles and modern data architecture is a plus. Strong coding or scripting background (e.g., Python, Nextflow, AWS, SDKs) and familiarity with scientific tools, databases, and ontologies is preferred. Exceptional communication and storytelling ability to engage technical and executive stakeholders. Prior experience in customer-facing, consulting, or commercial-scientific interface roles. What You Will Do Customer Data Exploration : Investigate diverse customer datasets, identifying enrichment and AI-readiness opportunities. Scientific Use Case Development: Collaborate with customers to define, iterate, and implement innovative scientific AI/ML use cases. Stakeholder Engagement: Conduct onsite interviews and workshops to deeply understand customer challenges and data landscapes. Data Analysis and Enrichment: Perform exploratory data analysis and define transformation workflows that enable scientific AI. Workflow Documentation: Develop visual documentation including workflow diagrams, ERDs, and ontology definitions. AI Model Evaluation: Provide practical scientific input on model output, with suggestions to improve real-world performance. Customer Enablement: Deliver onsite demonstrations, conduct working sessions, and act as a trusted advisor in AI adoption. Strategic Insight: Propose new directions, experiments, or platforms that can amplify scientific discovery and development. Competitive Salary and equity in a fast-growing company. Supportive, team-oriented culture of continuous improvement. Generous paid time off (PTO). Remote working opportunities, when not at customer sites Read Less

Who We Are TetraScience is the Scientific Data and AI company. We are catalyzing the Scientific AI revolution by designing and industrializing AI-native scientific data sets, which we bring to life in a growing suite of next gen lab data management solutions, scientific use cases, and AI-enabled outcomes. TetraScience is the category leader in this vital new market, generating more revenue than all other companies in the aggregate. In the last year alone, the world’s dominant players in compute, cloud, data, and AI infrastructure have converged on TetraScience as the de facto standard, entering into co-innovation and go-to-market partnerships: Latest News and Announcements | TetraScience Newsroom: In connection with your candidacy, you will be asked to carefully review the Tetra Way letter, authored directly by Patrick Grady, our co-founder and CEO. This letter is designed to assist you in better understanding whether TetraScience is the right fit for you from a values and ethos perspective. It is impossible to overstate the importance of this document and you are encouraged to take it literally and reflect on whether you are aligned with our unique approach to company and team building. If you join us, you will be expected to embody its contents each day. Who You Are You are a strategic, analytically minded professional with a passion for bridging scientific insights and cutting-edge technology. You thrive in environments where you can collaborate with scientists, product managers, and engineers to transform complex scientific data into actionable outcomes. With deep domain knowledge in drug discovery/preclinical development, CMC, or Quality, you are skilled at uncovering innovative use cases that drive AI and machine learning applications. Your ability to engage with scientists and business leaders alike makes you a key player in maximizing the value of scientific data. You will need to be a high clock speed and forward-thinking individual with a passion for developing requirements for complex solutions targeted to R exposure to FAIR principles and modern data architecture is a plus. Strong coding or scripting background (e.g., Python, Nextflow, AWS, SDKs) and familiarity with scientific tools, databases, and ontologies is preferred. Exceptional communication and storytelling ability to engage technical and executive stakeholders. Prior experience in customer-facing, consulting, or commercial-scientific interface roles. What You Will Do Customer Data Exploration : Investigate diverse customer datasets, identifying enrichment and AI-readiness opportunities. Scientific Use Case Development: Collaborate with customers to define, iterate, and implement innovative scientific AI/ML use cases. Stakeholder Engagement: Conduct onsite interviews and workshops to deeply understand customer challenges and data landscapes. Data Analysis and Enrichment: Perform exploratory data analysis and define transformation workflows that enable scientific AI. Workflow Documentation: Develop visual documentation including workflow diagrams, ERDs, and ontology definitions. AI Model Evaluation: Provide practical scientific input on model output, with suggestions to improve real-world performance. Customer Enablement: Deliver onsite demonstrations, conduct working sessions, and act as a trusted advisor in AI adoption. Strategic Insight: Propose new directions, experiments, or platforms that can amplify scientific discovery and development. Competitive Salary and equity in a fast-growing company. Supportive, team-oriented culture of continuous improvement. Generous paid time off (PTO). Remote working opportunities, when not at customer sites Read Less

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Description Are you passionate about collaborating with business teams and stakeholders to analyse, improve, and automate processes? Do you thrive in a dynamic environment where your expertise shapes the quality culture and enhances product reliability? If so, join us as a Business Analyst and play a vital role in our mission. Be a part of our team and help us deliver innovative solutions that make a real impact. At SkyCell, we're on a mission to change the world by revolutionizing the global supply chain. Our cutting-edge temperature-controlled container solutions are designed to ensure the safe and secure delivery of life-saving pharmaceuticals, with sustainability at the core of everything we do. We’re a fast-growing, purpose-driven scale-up where you’ll make an impact, feel empowered, and thrive in a diverse, innovative environment. Why SkyCell? 🌱 Purpose-Driven Work : Make a real difference by contributing to a more sustainable future in global logistics and healthcare. 🚀 Innovation at Heart : Work with cutting-edge technology and be at the forefront of supply chain innovation. 🌎 Stronger Together : Join a supportive team of talented individuals from over 40 countries, where we work together every step of the way. 💡 Growth Opportunities : We believe in investing in our people – continuous learning and development are key pillars of SkyCell. 🏆 Award-Winning Culture : Join a workplace recognized for its commitment to excellence with a ‘Great Place to Work’ award, as well as a Platinum Ecovadis rating highlighting our sustainability and employee well-being. What You'll Do: Collaborate with business teams and stakeholders to analyse, improve, and automate company processes Elicit, gather, and document requirements, translating them into clear functional specifications Develop and maintain user stories, use cases, process flows, and activity diagrams to ensure shared understanding Assess the business impact of technical decisions and verify alignment with strategic goals Collaborate with the team and stakeholders to shape the product roadmap and prioritize features Provide guidance and clarification to development teams throughout the delivery lifecycle Support quality assurance efforts by reviewing test cases and assisting with validation Contribute to testing strategies for automation and non-functional requirements Act as a triage expert for incoming requests, bugs, and improvement opportunities Resolve technical issues and remove cross-functional blockers as they arise Manage projects with defined milestones and deliverables, ensuring progress and risks are communicated effectively Create documentation and training materials for end users to support new functionality adoption Requirements What You'll Bring: Bachelor’s degree in Computer Science, Information Technology, Business, or related field; or equivalent experience 4+ years of experience in Business Analysis, Product Analysis, or a related role Demonstrated ability to gather, document, and translate requirements into actionable deliverables Proven experience working closely with technical teams and understanding system-level impacts, with a solid understanding of integrations, APIs, and data flows Strong problem-solving and troubleshooting skills, with the ability to manage complex cross-functional dependencies. Hands-on experience facilitating workshops, interviews, and stakeholder sessions Excellent communication and presentation skills, with the ability to articulate complex issues to both technical and non-technical audiences Familiarity with Agile/Scrum methodologies and backlog management tools (e.g., Jira, Confluence). Experience with product ownership or product strategy is a benefit Knowledge of process modelling techniques (e.g., BPMN, UML). Ability to define KPIs and measure product or project impact is a plus Detail-oriented with a strong commitment to accuracy and quality Professional certifications, such as CBAP, PMI-PBA, CSPO, or their equivalent, are an advantage Benefits What's In It For You? ⚡ Flexibility we’re offering a chance to be part of something bigger. At SkyCell, you’ll help build a future where pharmaceutical delivery is efficient, sustainable, and transformative. Stay Connected with SkyCell Visit http://www.skycell.ch and explore #WeAreSkyCell on LinkedIn How to Apply Simply click ‘apply for this job’ below! We can’t wait to meet you and discuss how you can contribute to our mission! Please note, we are unable to consider applications sent to us via email. If you have any questions, you can contact our Talent Team ( talent@skycell.ch ). SkyCell AG is an equal opportunity employer that values diversity and is committed to creating an inclusive environment for all. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, gender identity, age, disability, or any other legally protected characteristic. For this position, if you are not located in, or able to relocate (without sponsorship) to one of the above locations, your application cannot be considered. Read Less

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Business Analyst - Wealth Management - Edinburgh, Scotland (Key skills: Business Analyst, Digital Transformation, Business Process Change, Requirement Gathering, Analysis, Documentation, Stakeholder Management, Quality Assurance, UAT, Agile, Change Management, Financial Services, Wealth Management, Business Analyst) Are you a Business Analyst looking to take your career to the next level? Do you want to be part of a prestigious wealth management firm leading a multi-million-pound digital transformation? If you are passionate about driving change, working on cutting-edge financial technology and making a tangible impact in a highly respected organisation, this could be your next big move. Our client, a market-leading wealth management firm based in Edinburgh, is undergoing an ambitious transformation to future-proof its services, optimise business processes and elevate client experiences. With a strong heritage in providing tailored financial solutions to high-net-worth individuals and institutional clients, they are now investing in state-of-the-art technology and innovation to stay ahead of the curve. To support this, they are expanding their change and transformation team and are looking for a talented Business Analyst to drive key digital and process improvement initiatives. This is an exciting opportunity to play a pivotal role in shaping the future of a top-tier financial institution, working alongside senior stakeholders to redesign processes, integrate cutting-edge solutions and deliver high-impact projects. The ideal Business Analyst candidate will have proven experience as a Business Analyst in the financial services sector, ideally within wealth management. A strong background in digital transformation and business process change projects is required. Excellent skills in requirement gathering, process mapping and documentation are essential. Strong stakeholder management and the ability to work with both technical and non-technical teams is required. Experience working in Agile environments and change management initiatives is essential. Knowledge of financial services regulations and compliance is desirable. All Business Analyst positions come with the following benefits: Annual bonus and profit-sharing scheme, rewarding your contributions. Hybrid working model, with the flexibility to balance remote and in-office work. Pension scheme with enhanced employer contributions to secure your future. Private healthcare, dental, and life insurance - covering you and your family. Fully funded training Read Less

This is a superb opportunity to join TXP's highly successful Business Analysis practice - supporting the increase in demand from projects - and working onsite with our leading financial services client in Warwickshire. The role is based in Warwickshire with remote/hybrid working options to suit the successful candidate. Our Technology Division has been trusted for more than a decade to deliver mission-critical digital development projects to a range of industries around the world. Our projects cover the entire delivery life cycle from capturing initial business requirements, through to code development, QA activities - all the way through to release and ongoing production support. TXP are looking to hire an accomplished Business Systems Analyst on a 6 month FTC (Fixed Term Contract) basis to join our thriving, Midlands based Business Analysis team in 2025. This is an excellent opportunity for a Systems focused NFR Business Analyst with GI (General Insurance) and experience working on complex systems, to join TXP during a period significant growth, and work onsite at our leading financial services company, and be part of their biggest ever transformation program. Experience required: Non functional requirements for integration's Experience of eliciting NFRs (Non functional requirements) for multi-component systems, i.e. experience of eliciting NFRs for different integration patterns (batch, real-time) and also main line of business system NFRs Multi component solutions Integration with internal systems GI (General Insurance) Experience working on complex systems Strong stakeholder management Guidewire - desirable If you would like to be considered and have experience in the above areas - please submit your application ASAP to Jackie Dean at Jumar for an immediate response and informal discussion. TXP takes great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce. Read Less

Contract Duration: 6 months Location: Fully remote from the UK Job Title: Lead Business Analyst Overview: We are seeking a highly experienced Lead Business Analyst to support strategic deployment projects within the healthcare sector. The role will involve extensive collaboration with laboratory personnel, IT teams, and business stakeholders to ensure accurate and compliant data migration and system implementation. The ideal candidate will possess significant ELN/LIMS product expertise and a strong background in laboratory systems and business process analysis. Core Responsibilities: Review and analyse existing business processes and laboratory systems. Conduct training sessions for Business SMEs on application functionalities. Perform gap analyses, define future state process workflows, and create data models. Develop and deliver comprehensive documentation and reports for stakeholders. Provide onsite (remote) Business Analysis support for scientific and laboratory teams. Maintain and support LIMS implementations. Collaborate with IT teams to specify and validate LIMS customisation and development requirements. Support Computer System Validation (CSV) efforts, including coordination with the testing team. Define data migration strategies, perform data mapping, lead data cleansing efforts, execute migration scripts, and validate migrated data to ensure data integrity. Required Core Skills Read Less

We're looking for a Business Analyst / Project Manager for a Manchester -based client on a contract of 12 to 18 months, paying between £400 and £500 per day (Outside IR35). This is predominantly a remote role with occasional travel to the Manchester office, approximately one day per week. This is a greenfield Case Management system implementation, and you will be the sole BA/PM on the project from day one. You will take ownership of scoping, requirements gathering, documentation and stakeholder management through to delivery, working with an offshore development team and managing the supplier relationship throughout. You will need proven experience working with the following: Business analysis and project management across a full system implementation lifecycle Greenfield or new implementation projects, ideally a Case Management or similar system Scoping, requirements gathering and producing clear documentation for development teams Managing offshore development teams and supplier relationships Stakeholder management within a small to mid -size organisation Working as a sole BA/PM across the full project lifecycle in a hands -on capacity A background in financial services, insurance or legal environments would be highly desirable. Candidates from smaller firms, start -ups or boutique environments where they have owned projects end -to -end are strongly encouraged to apply. Interested? Please apply below. Business Analyst, Project Manager, BA/PM, Case Management, Greenfield, Requirements Gathering, Stakeholder Management, Offshore Development, Financial Services, Insurance, Legal, Manchester, Outside IR35 Read Less

Overview Due to continued growth in a progressive team, our very interesting client in the realm of hospitality is looking for a dedicated and commercially driven Finance Analyst to join their fast-paced team and take on the responsibility of producing the Management Accounts and analysis for a number of sites/subsidiaries. This role is a great opportunity to deliver robust financial reporting and analysis across a hospitality operation. Core responsibilities include managing the preparation of budgets, forecasts, and analytical data reviews, alongside journals. Beyond the technical requirements, you will work closely with operational managers to translate financial data into actionable insight, helping to shape strategy and support growth. The position provides strong exposure to both accounting and commercial decision-making, offering an excellent platform for career development in a fast-moving retail setting. Skills Needed Confidence in preparing the monthly management accounts pack and all associated analysis and reconciliations. Currently in the process of studying for your ACCA/CIMA with the goal of qualifying within this business. Previous experience working with large data sets over a portfolio of sites would be advantageous. Be comfortable in your style of communication, able to work with a plethora of nonfinancial stakeholders and challenging thinking where necessary. What you will receive Work with an interesting business associated with house hold names in a growing industry. Work from home twice a week when you are not based in the beautiful Birmingham office. Have the access to full financial study support packages to continue your progression path within the business. Gain fantastic exposure partnering outside of finance and presenting your packs and analysis to stakeholders. Summary This is a standout opportunity for a progressive Finance Analyst looking to dig into detail, present findings and be the face of finance for the brands. Please apply now to avoid missing out. Read Less

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts , accounts for 16-17 year olds , a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save , invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ 📍London, Cardiff or Remote (UK) | 💰£40,400 to £51,050 + Benefits ✨ ⭐ Our Workforce Management (WFM) team This is an excellent opportunity to step into a key Senior WFM Analyst role on a 9-month fixed-term contract. You'll report to the WFM Service Manager and be instrumental in using data-driven insights to perfectly staff our customer operations and service teams. You will be crucial in predicting our resource needs, proactively identifying risks, and translating those findings into clear, actionable strategies for our senior leaders. You’ll be a guiding voice for leaders, constantly improving WFM processes, and collaborating closely with Operations, People, Hiring, and L all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! Read our full list of benefits . 🌈 The application journey has 4 key steps Application Questions Recruiter Call Take home task Final stage interview (Presentation + interview questions) This process should take around 3-4 weeks - your schedule is really important to us, so we promise to be as flexible as possible! We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here. We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out. #LI-REMOTE #LI-MY1 Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog , 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report. We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊 Read Less

Job Title: Business Analyst / Data Analyst – Banking Domain Location: London or Edinburg Job Type: Contract/ Hybrid Experience: 8+ years Domain: Banking / Financial Services Job Summary: We are seeking a highly skilled Techno-Functional Business Analyst / Data Analyst with strong experience in the banking domain to join our team. The ideal candidate will bridge the gap between business and technology, working closely with stakeholders, product owners, and technical teams to define, design, and deliver data-driven solutions. The role requires a blend of domain knowledge, analytical thinking, and hands-on technical skills. Key Responsibilities: Act as the liaison between business stakeholders and technical teams to gather and document functional and non-functional requirements. Translate business needs into detailed specifications, data models, and interface definitions (e.g., Swagger / JSON APIs). Analyze large sets of banking data for insights and trends, supporting data-driven decision-making. Write complex SQL queries for data extraction, transformation, and analysis. Support the development and testing of data pipelines, reports, and dashboards. Assist in UAT (User Acceptance Testing) and validation of end-to-end solutions. Prepare BRD, FRD, use cases, process flows, and mapping documents. Collaborate on solution design, data architecture, and systems integration (e.g., with core banking, payment gateways, or third-party platforms). Ensure compliance with data privacy and banking regulations such as Basel III, GDPR, or local regulatory requirements. Required Skills Read Less

Description Do you want to work to make Power for Good? We're the world's largest independent renewable energy company. We're guided by a simple yet powerful vision: to create a future where everyone has access to affordable, zero carbon energy. We know that achieving our ambitions would be impossible without our people. Because we're tackling some of the world's toughest problems, we need the very best people to help us. They're our most important asset so that's why we continually invest in them. RES is a family with a diverse workforce, and we are dedicated to the personal professional growth of our people, no matter what stage of their career they're at. We can promise you rewarding work which makes a real impact, the chance to learn from inspiring colleagues from across a growing, global network and opportunities to grow personally and professionally. Our competitive package offers a wide range of benefits and rewards. This role will be based in our Kings Langley or Glasgow office on a hybrid basis with a minimum of 3 days per week spent in the office. The position A varied and dynamic role within the world’s largest privately-owned renewable energy company, suitable for a recent graduate, or someone with 1-2 years of work experience looking to build a career in the renewables industry. You’ll join an established team overseeing and contributing to the safe and value-enhancing performance of a portfolio of renewable energy projects owned by TRIG: a FTSE-250-listed fund invested in onshore and offshore wind, solar and storage in the UK and Europe. The role will utilise a wide range of financial, commercial and inter-personal competencies, along with excellent numeracy and analytical capabilities and a genuine interest and passion for the renewables industry. Excellent numeracy skills are a must, alongside strong written English, effective time management and the confidence to raise questions and engage with a range of personnel within RES, the TRIG group, project company board members and key service providers. RES – the employer RES is driven by the vision to create a future where everyone has access to affordable zero carbon energy. We are the world’s largest independent renewable energy company, and lead in development, construction, and operation of renewable energy projects. We have a technology focus on onshore and offshore wind, solar, energy storage and energy networks. With over 40 years' experience and 4,500 employees around the world, have developed and/or constructed more than 29GW of projects and support an operational asset portfolio exceeding 13GW. We are a values-based company with values of Passion, Accountability, Collaboration and Excellence. We want people who share our vision and values to join us. Find out more at www.res-group.com. RES acts as the Operations Manager of TRIG. TRIG – the key client The Renewables Infrastructure Group is a £2.9bn FTSE-listed renewable energy fund with investments in onshore and offshore wind, solar and energy storage projects in the UK, France, Germany, Sweden and Spain. TRIG is co-managed by InfraRed Capital Partners within the Investment Manager role – who lead on project acquisitions and FTSE regulated activities – whilst RES as Operations Manager are focused on the development, construction and operational projects within the portfolio. Find out more at www.trig-ltd.com . Accountabilities The chosen applicant will be part of a team which exclusively provides the role of TRIG’s Operations Manager. Responsibilities include: Oversight of project performance. This includes: Developing relationships and working with site-focused asset managers; Analysis of operational and financial reports and data for key drivers of performance, risks and industry developments Communication of key events to management Annual budget creation, oversight of contracts, financial distributions Understanding commercial performance, risks and opportunities Ensuring good governance via understanding of safety performance, managing approvals, adhering to good practice processes and respecting sustainability considerations Contributing to quarterly reports, with clear and concise explanations of technical, financial and commercial information; Management of core team processes critical to the smooth running of the portfolio; Providing support to the wider team, with exposure to and involvement in a variety of different projects, regions and technologies, and activities such as setting strategic direction, contract tender processes and negotiations, and implementing value enhancement opportunities. The team This role sits in RES’ TRIG team, responsible for overseeing TRIG’s development, construction and operational portfolio. This team works closely with operations-focused departments in both RES and TRIG’s investment partners, in each of TRIG’s countries of operation. The team of approximately 15 people is based within the UK, primarily in Kings Langley and Glasgow within the wider RES business of 4,500 employees globally. Mission You will be joining a team of diligent professionals who fervently believe in our mission to facilitate the energy transition for the good of us all. It is important that candidates are also similarly motivated by the criticality of the objective and can clearly articulate this. At RES we celebrate difference as we know it makes our company a great place to work. Encouraging applicants with different backgrounds, ideas and points of view, we create teams who work together to solve complex problems and design practical solutions for our clients. Our multiple perspectives come from many sources including the diverse ethnicity, culture, gender, nationality, age, sex, sexual orientation, gender identity and expression, disability, marital status, parental status, education, social background and life experience of our people. #LI-LS1 Read Less

📍Cardiff, London or Remote (UK) | 💰 £76,500 to £95,000 + Incentive Awards tied to your performance + Benefits | Data Team, Borrowing Our team Our Borrowing Collective is building innovative, responsible lending products that give customers greater transparency, flexibility, and control over their money. You’ll be working on Monzo’s credit card products, helping to design, optimise, and grow our lending strategies. This is a high-impact, cross-functional environment where you’ll partner closely with Product, Engineering, Data Science, Finance, and Risk Read Less

Systems Engineer/Systems Analyst ( Aviation ) Bristol £60,000 to £80,000 + Company Benefits Are you a Systems Engineer/Systems Analyst or similar looking to join a leading Military Flight Training School who are delivery next generation training for some of the UK's most intense frontline missions. Do you want a role that will be both challenging and rewarding, where you will be responsible for improving performances and processes that can benefit the military and its overall mission of national security. On offer is the exciting opportunity for a Systems Engineer/Systems Analyst to join a leading UK Military Flight School who are training the latest generations for the most important frontline missions. In this role, the successful Systems Engineer/Systems Analyst would be responsible for working closely with key stakeholders to support the creation of flight data monitoring systems for a range of military and defence customers. The ideal Systems Engineer/Systems Analyst would have experience in a similar role. They would be willing to work onsite in Bristol and happy to work on either a permanent or contract basis. The Role: Working with diverse stakeholders to support the creation of Flight Data Monitoring proposals. Promote increased use of flight data monitoring. Liaise with functional teams, customers and suppliers to ensure FDM services meet programme requirements. Identify FDM related risks and adhere to safety Read Less

Business Analyst - Wealth Management - Edinburgh, Scotland (Key skills: Business Analyst, Digital Transformation, Business Process Change, Requirement Gathering, Analysis, Documentation, Stakeholder Management, Quality Assurance, UAT, Agile, Change Management, Financial Services, Wealth Management, Business Analyst) Are you a Business Analyst looking to take your career to the next level? Do you want to be part of a prestigious wealth management firm leading a multi-million-pound digital transformation? If you are passionate about driving change, working on cutting-edge financial technology and making a tangible impact in a highly respected organisation, this could be your next big move. Our client, a market-leading wealth management firm based in Edinburgh, is undergoing an ambitious transformation to future-proof its services, optimise business processes and elevate client experiences. With a strong heritage in providing tailored financial solutions to high-net-worth individuals and institutional clients, they are now investing in state-of-the-art technology and innovation to stay ahead of the curve. To support this, they are expanding their change and transformation team and are looking for a talented Business Analyst to drive key digital and process improvement initiatives. This is an exciting opportunity to play a pivotal role in shaping the future of a top-tier financial institution, working alongside senior stakeholders to redesign processes, integrate cutting-edge solutions and deliver high-impact projects. The ideal Business Analyst candidate will have proven experience as a Business Analyst in the financial services sector, ideally within wealth management. A strong background in digital transformation and business process change projects is required. Excellent skills in requirement gathering, process mapping and documentation are essential. Strong stakeholder management and the ability to work with both technical and non-technical teams is required. Experience working in Agile environments and change management initiatives is essential. Knowledge of financial services regulations and compliance is desirable. All Business Analyst positions come with the following benefits: Annual bonus and profit-sharing scheme, rewarding your contributions. Hybrid working model, with the flexibility to balance remote and in-office work. Pension scheme with enhanced employer contributions to secure your future. Private healthcare, dental, and life insurance - covering you and your family. Fully funded training Read Less

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts , accounts for 16-17 year olds , a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save , invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ Hear from our UK team about what it's like working at Monzo ✨ Security Analyst [Year in placement] Closing date: Friday February 6th 2026 📍London or UK Remote | 💰 £30,600 | Start Date: September 2026 We are seeking 2 highly motivated and passionate individuals to join our Security team at Monzo for placement for a duration of 12 months. This year in placement offers an opportunity for students pursuing studies in Information Security to gain practical experience in a dynamic fintech environment. It will consist of two six-month rotations in our Information Security and Security Operations Squads. Key activities: We have listed the type of work done by an information security and security operations analyst below. You won’t be responsible for every activity over the course of your six month rotation but will have opportunities to contribute in a range of these areas. Information Security Work with the rest of the business to onboard high priority suppliers and partners while managing the associated security risk Get involved in improving how we manage Security at Monzo. We want to leverage new technologies such as generative AI to transform traditional approaches to Security Understand how to support the business to delivery change safely by assessing and helping to mitigate any security risks associated with the change, including product launches Engage with our Security Engineering, Offensive Security, Security Operations and Data Protection teams in everything that you do at Monzo. This will give you exposure to a wide variety of security domains Experience working with our 1st, 2nd and 3rd line risk teams when they are delivering Internal Audits, completing 2nd line risk reviews or controls testing Participate in promoting a security-conscious culture throughout the organisation Support us in making sure we’re compliant with relevant laws and regulations Security Operations Assist in monitoring security events and alerts using security information and event management (SIEM) tooling Analyse security event data to identify potential indicators of compromise (IOCs) and security incidents Collaborate with incident response teams to escalate and investigate security incidents Participate in security incident response activities, including containment, eradication, and recovery Document incident response procedures and outcomes for post-incident analysis and improvement Contribute to the collection and analysis of threat intelligence data to identify emerging threats and trends Assist in integrating threat intelligence feeds into security operations processes for proactive threat hunting Contribute to the tuning and configuration of security tools to improve detection accuracy and reduce false positives 🤩 We’d love to hear from you if… You are excited to experience working in information security, and have drive and passion to learn through an internship experience You are currently pursuing a Bachelor's degree in Information Security, Cybersecurity, Computer Science, or a related field You are currently completing your second year at University, you should be completing your final year after the placement years have concluded You have an understanding of information security principles, practices, and technologies You have a strong interest in security operations, incident response, and threat detection methodologies You have an analytical mindset with the ability to analyse and interpret data effectively You are confident in communicating, in writing and verbally You’re excited to experience opportunities in a wide range of security roles You have some familiarity with security tools such as Security Information and Event Management (SIEM), Intrusion Detection / Prevention Systems (IDS/IPS), and Endpoint Detection and Response (EDR) solutions is desirable Please note you must hold the right to work in the UK through the full duration of this placement. 🙌 What’s in it for you Starting September 2026 💰£30,600 annual gross salary 📍This role can be based in our London office, or we are open to remote working across the UK with adhoc meetings in London ⏰ We offer flexible full-time working hours and trust you to work enough hours to do your job well, and at times that suit you and your team 💻 Top-spec Macbook to use over the course of your time with us 🧠 Knowledge-sharing sessions with your squad and wider discipline 👯 Team and company wide socials / events 🍝 Lunch on Monzo twice a week from a range of street food vendors 🌈 The application journey has 4 key steps Our application process involves four main stages: Submit your application with the short questions answered Short call with the recruiter Initial call with one of the team 2 hours of technical and behavioural interviews The closing date for applications is February 6th 2026, but we encourage you to apply as soon as possible as we will be extending offers on a rolling basis. We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here. Please also use that email to let us know if there's anything we can do to make your application process easier for you, because of disability, neurodiversity or any other personal reason. Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog , 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report. We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊 Read Less