Take a step forward and let Edenred surprise you.Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world. We know there are hundred ways for you to grow. With us, you will expand your skills in a multicultural, challenging, and dynamic environment. Dare to join Edenred and get ready to thrive in a global company that will offer you endless opportunities.Edenred is all about meritocracy. You come as you are, and you contribute. Indeed, the Edenred Group recognizes, recruits and develops all talents and singularities.We are committed to preventing all forms of discrimination and to providing all our candidates with equal opportunities regardless of their gender and gender expression, disability, origin, religious belief and sexual orientation or any other criteria.Technical Business
Analyst Edenred PayTechHybrid – Swindon, Wiltshire or Paddington, London£55,000 - £65,000 + 10% Annual Bonus & BenefitsReporting to – Senior Product Manager We are now recruiting a Technical Business
Analyst, to join our Product team, working within our Processing Domain, in an exciting, fast-moving, and rewarding environment, within Edenred PayTech.Our Technical Business
Analysts collaborate closely with software development teams and the Product Function. In this role, you’ll work alongside Engineering, Product Managers, Subject Matter Experts, and business stakeholders to fully understand business needs, conduct GAP analyses, and support both functional and non-functional requirements for development and QA teams.A background within the Payments, Banking, or Fintech industry would be highly advantageous, and coming from a technical background (QA, Development, IT Operations) would also lend itself well, as you will be working within highly technical environments.What you will be doing: Collaborating with Subject Matter Experts, Product Managers, and Business Stakeholders to analyse;New featuresFixing or optimising existing elementsUnderstand business cases and be able to arbitrate between requests, challenging requests where appropriate with relevant dataAssisting Product Managers in prioritizing of workstreamsAnalyse and capture both internal and external requirements and document them in a clear and concise manner.Propose and agree solutions based on best practice and adhering to the rules and regulations of all countries involvedEvaluating business and technical solution proposals and designs to ensure they meet the business requirementsIdentify the potential impacts of changes to the existing systems, organisation, partners and clientsEmploy structured business analysis techniques when problem-solving and eliciting requirementsFacilitate workshops and product walkthroughs with Clients and Business stakeholders Refining user stories with the Product Manager, Business stakeholders, engineering, and wider Business
Analyst teamProduce supporting documentation around processes, static content to support API/Integration documentation, internal or external as required.Collaborating with IT development team both onshore and offshore to maximise value of end products, features and solutionsBuild and maintain relationships with new and current stakeholders across the organisaion, IT Development and 3rd PartiesWhat we want from you:Quick learner within a fast-paced environment.Strong analytical and problem-solving skill setStrong communication skills both written and verbal with ability to liaise with all levels and areas of the businessStrong negotiation skills aiding delivery of MVPAbility to capture requirements and solutions and document them in a clear and concise manner with supporting diagramsResults orientated focused on delivering solutions with a high level of accuracyAbility to work on multiple workstreams simultaneouslyHighly organised, and self-motivated with the ability to work independently with a sense of ownership and responsibility.Ability to work with national and international external clients and 3rd parties in a customer-facing businessExperience interacting with development teams both onshore & and offshore on a day-to-day basis in an Agile environmentAdvantageous skills include:SQL to retrieve data from databasesFundamentals of software development lifecyclesExperience in the payments, banking or financial servicesStory writing in BDDExperience working within an agile environmentSystem integration concepts such as REST APIs, webhooks etc.Project tools like JIRA, visualisation tools like PowerPoint, Visio or similarBehavioural ProfileExcellent communication skills, able to understand technical requirements and to communicate solutions to stakeholdersGood team player. Working with team and looking to support when requiredSelf starter, critical thinker, excellent analysis skills, problem-solving, and open mindedness at all timesStrong relationship builder, enjoys engaging and growing relationships with wider business unitsOutstanding attention to detail and learning agilityEmpathetic, ability to recognise others’ emotions and perspective in the workplaceWhy Edenred PayTech? We are a subsidiary of the Edenred group a Mastercard Principal Member, and an FCA Electronic Money Institution, offering a range of cutting-edge services including Payment Processing, UK and SEPA banking solutions, BIN sponsorship, and eWallet provisions.We work with various clients across Challenger Banking (Monese, Tide, Anytime, and more), Corporate Benefits (Fuel cards, restaurant tickets), and Retail and Travel services (Sainsbury’s, TUI, Argos).As an Edenred employee, you will get the support and structure that you need to enjoy your work and develop your career while doing what you love and making a difference in a fast-paced and innovative business.What you will get:25 days annual leave plus Bank Holidays, with an additional 5 days at 5 years’ service, and 1 day a year up to 35 days in totalHybrid working environmentIncome protectionLife insurance (4x salary)Wellbeing Employee Assistance Program (extended access to family members)Employee discount shopping platformDigital learning platformComplimentary fruit and other ‘in-office’ snacks & and refreshmentsVolunteering programmeSocial eventsPension Scheme – employer 6% with minimum employee contribution 3%Discretionary bonus scheme based on company and personal performanceHoliday trading scheme (buy or sell up to 5 days)Medical & international travel cover (leisure and action sports)Monthly gym allowanceEmployee referral bonus schemeSeason ticket loanCycle to Work schemeDiversity:Edenred PayTech are proud to be an equal opportunity employer. We will not discriminate against any applicant or employee based on age, race, colour, creed, religion, sex, sexual orientation, gender, gender identity or expression, national origin, citizenship, marital status or civil partnership/union status, disability, pregnancy, genetic information, or any other basis prohibited by applicable country or local laws.
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