Technical Business Analyst (PowerBI) London / WFH to £100k Do you have expertise with PowerBI? You could be progressing your career in a Technical Business Analyst role at a tech driven, global Asset Manager with multiple billions of dollars under management. As a Technical Business Analyst you'll balance business analysis, stakeholder engagement and high quality PowerBI delivery, shaping reporting requirements, clarifying metrics and delivering high-quality dashboards that support confident decision-making. You'll collaborate with stakeholders to understand their needs, gather structured requirements and define KPIs, metrics and functional specifications, defining and documenting metrics and dictionaries to ensure consistency. You will also be hands-on with PowerBI design and delivery of high-quality PowerBI dashboards and user-friendly and intuitive visualisations, including developing measures (DAX), calculated fields and semantic models aligned with agreed business definitions. The role offers excellent career progression through a more technical role or as senior analyst. Location / WFH: There's a hybrid work from home policy with three days in the London office per week where you'll join a supportive, diverse team environment with a large range of facilities. About you: You have strong Business Analysis skills and can translate complex business concepts into scalable solutions You have hands-on PowerBI experience including dashboard design, data modelling, advanced DAX and performance optimisation You have an analytical mindset with attention to detail and data integrity You're collaborative and pragmatic with excellent communication skills, able to influence and drive change You're degree educated, having achieved a 2.1 or above from a top tier university What's in it for you: Salary to £100k Pension Private medical insurance including 24 hour GP access Enhanced parental leave policy 25 days annual leave Ongoing training and development and financial support for courses Apply now to find out more about this Technical Business Analyst (PowerBI) opportunity. At Client Server we believe in a diverse workplace that allows people to play to their strengths and continually learn. We're an equal opportunities employer whose people come from all walks of life and will never discriminate based on race, colour, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The clients we work with share our values. Read Less

Closing Date: 21/04/2026

Together, we re working to welcome millions more passengers, while ensuring aviation can continue to be a force for good by leading global efforts in sustainability. At Heathrow, you can be part of this providing solutions that make every journey better for millions each year. That means ensuring we meet the changing needs of the passengers, colleagues and partners who use our airport to work, travel, trade, shop, eat, explore and connect. Our Solutions team covers project management, process improvement, business change, technology, cyber defence, masterplanning, infrastructure and procurement. It brings together people with the skills to deliver prestigious and often large-scale projects, from transforming terminals to making big reductions in our carbon emissions.

Every day will test your skills and give you the opportunity to make your mark. You might be working with the technology and data that power our city within a city, driving vital commercial agreements with everyone from retailers to airlines, or improving the unique infrastructure that includes everything from 200 buildings to 250 HV substations. It s a collaborative environment, where you can rely on the support of the experts around you as you take on projects you ll both take pride in and feel passionate about.

Job Description

As a Cyber Security Analyst Aviation, you will play a key role in safeguarding regulated aviation security systems and protecting critical infrastructure that underpins safe and secure aviation operations.

Working within a specialist security unit, you will undertake detailed analysis, technical evaluations and assurance activities to strengthen resilience across aviation environments. You will promote a Secure by Design approach across programmes and ensure compliance with aviation regulatory requirements, including the protection of computer rooms and data centres.

Your role will involve

Cyber Security Oversight: Assess, monitor, and enhance the resilience of regulated aviation security systems to ensure they meet security requirements and compliance standards. Stakeholder Liaison & Collaboration: Build and maintain strong working relationships with internal stakeholders, external aviation authorities, and regulatory bodies to ensure alignment on security best practices and standards. Secure by Design: Champion "Secure by Design" principles across the organisation to ensure that security is integrated at all stages of system development and implementation. Risk Management & Incident Response: Contribute to the risk management process to identify potential threats to aviation security systems and proactively mitigate risks. These skills are essential At least 3 years cyber security experience within aviation, a regulated environment or Critical National Infrastructure Experience working with aviation authorities or regulatory bodies in compliance-driven environments Hands-on involvement in securing critical infrastructure, including computer rooms and data centres Proven ability to build trusted relationships and influence stakeholders across technical and operational teams Strong understanding of aviation cyber security systems, regulatory frameworks and industry standards Practical experience embedding Secure by Design principles into architecture and delivery Confident communicator able to engage with engineers, senior stakeholders and regulators Solid grasp of cyber security controls, risk management frameworks and modern security technologies About us

There s something so special about working at the world s most iconic airport. Its sights. Its sounds. Its constant air of excitement. Heathrow is an amazing backdrop to a career filled with unique opportunities.

Every day, you ll discover a world full of fresh possibilities and end the day buzzing with stories to tell, as you encounter people from all cultures, nationalities and experiences. A world full of pride for what we do and no end of exciting career prospects to explore.

It brings out the best in all of us. And inspires everyone to deliver on our ambitious plans. Together, we re working to welcome millions more passengers while ensuring aviation can continue to be a force for good by leading global efforts in sustainability.

Join us on that journey and we'll help you achieve your ambitions too. Supporting you to learn, encouraging you to be yourself, backing you to achieve more than you might ever have imagined. Because there s no place like Heathrow.

Our rewards

We offer competitive salaries and excellent benefits that will support you now and in the future. As well as performance-based annual bonuses and our longer-term Share in Success Bonus plans, we also offer generous annual leave allowances and market-leading pensions. With family friendly policies, access to private health insurance and a wide range of wellbeing tools, we ll support you to be at your best inside and outside work. And of course, we ll provide varied learning and development opportunities too. Here you ll find everything you need for a fulfilling career journey that can take you in exciting directions.

Working Location

Our Hybrid working approach offers the opportunity for colleagues in some roles to work from home for an average of two days a week, providing the flexibility to work in an agile way whilst ensuring we deliver for the operational needs of Heathrow. Working arrangements vary from team to team and will be confirmed during the recruitment process. You ll need to be based in the UK and within a commutable distance to Heathrow.

Sustainable Travel to work

Heathrow s Sustainable Travel Guide sets out easy and sustainable travel options that everyone can access.

Equal Opportunities

As an equal opportunities employer, we encourage applications from all. We believe that diverse talent makes us stronger not least because we welcome passengers from all corners of the globe, every single day. Heathrow is an accessible place to work. With five diversity networks, we champion inclusivity and celebrate individuality.

Join Heathrow and discover unlimited opportunities to make a difference.

Read Less

Closing Date: 22/04/2026

Together, we re working to welcome millions more passengers, while ensuring aviation can continue to be a force for good by leading global efforts in sustainability. At Heathrow, you can be part of this providing solutions that make every journey better for millions each year. That means ensuring we meet the changing needs of the passengers, colleagues and partners who use our airport to work, travel, trade, shop, eat, explore and connect. Our Solutions team covers project management, process improvement, business change, technology, cyber defence, masterplanning, infrastructure and procurement. It brings together people with the skills to deliver prestigious and often large-scale projects, from transforming terminals to making big reductions in our carbon emissions.

Every day will test your skills and give you the opportunity to make your mark. You might be working with the technology and data that power our city within a city, driving vital commercial agreements with everyone from retailers to airlines, or improving the unique infrastructure that includes everything from 200 buildings to 250 HV substations. It s a collaborative environment, where you can rely on the support of the experts around you as you take on projects you ll both take pride in and feel passionate about.

Job Description

The Cyber Security Analyst, Risk sits within the Cyber Security Governance, Risk and Compliance team and is responsible for supporting the day-to-day oversight and management of cyber risk across the organisation. The role focuses on ensuring that cyber risks are effectively identified, assessed, documented and managed in accordance with Heathrow s policies, enterprise risk framework and recognised industry best practice.

The position requires strong analytical capability, stakeholder engagement skills and an understanding of governance and assurance frameworks within a regulated or complex operational environment.

Your role will involve Assist in the management and continuous improvement of relevant policies relating to cyber risk management, ensuring that these align to recognised best practice Help mature and drive effective cyber risk management practices across the business, ensuring that risks are identified, assessed, and managed appropriately and in line with Heathrow policies and relevant good practice. Support the implementation of modern risk management tooling, including ensuring appropriate business engagement and support, in order to maximise the value of the tool Participate in internal and external audits, including relevant follow-up activity. Support the delivery of Heathrow s third-party risk management programme Compile and analyse data for management reporting and metrics. Maintain a comprehensive and current understanding of Cyber Security and Information Security threats. Track and follow-up with Risk owners to ensure risks are being appropriated remediated according to agreed timescales and approach These skills are essential Proven experience operating in cyber risk roles. Experience in mixed IT/OT environments would be advantageous. Relevant risk, assurance and/or cyber leadership certifications, such as CISSP, CISM, C-RISC, CISA, ISO 27001 Lead Auditor / Lead Implementor would be advantageous Knowledge and understanding of key Information Security controls/processes Experience applying Cyber Risk Management frameworks (e.g. ISO 27005, NIST Risk Management Framework, etc) in complex operational environments Understanding of cyber security standards and frameworks, in particular ISO 27001, NIST Cybersecurity Framework v2.0, and the NCSC Cyber Assessment Framework Understanding of the UK regulatory landscape for cyber security and resilience, including the Network and Information Systems Regulations 2018. Knowledge and experience of relevant aviation security frameworks (e.g. CAP1753) would be advantageous. About us

There s something so special about working at the world s most iconic airport. Its sights. Its sounds. Its constant air of excitement. Heathrow is an amazing backdrop to a career filled with unique opportunities.

Every day, you ll discover a world full of fresh possibilities and end the day buzzing with stories to tell, as you encounter people from all cultures, nationalities and experiences. A world full of pride for what we do and no end of exciting career prospects to explore.

It brings out the best in all of us. And inspires everyone to deliver on our ambitious plans. Together, we re working to welcome millions more passengers while ensuring aviation can continue to be a force for good by leading global efforts in sustainability.

Join us on that journey and we'll help you achieve your ambitions too. Supporting you to learn, encouraging you to be yourself, backing you to achieve more than you might ever have imagined. Because there s no place like Heathrow.

Our rewards

We offer competitive salaries and excellent benefits that will support you now and in the future. As well as performance-based annual bonuses and our longer-term Share in Success Bonus plans, we also offer generous annual leave allowances and market-leading pensions. With family friendly policies, access to private health insurance and a wide range of wellbeing tools, we ll support you to be at your best inside and outside work. And of course, we ll provide varied learning and development opportunities too. Here you ll find everything you need for a fulfilling career journey that can take you in exciting directions.

Working Location

Our Hybrid working approach offers the opportunity for colleagues in some roles to work from home for an average of two days a week, providing the flexibility to work in an agile way whilst ensuring we deliver for the operational needs of Heathrow. Working arrangements vary from team to team and will be confirmed during the recruitment process. You ll need to be based in the UK and within a commutable distance to Heathrow.

Sustainable Travel to work

Heathrow s Sustainable Travel Guide sets out easy and sustainable travel options that everyone can access.

Equal Opportunities

As an equal opportunities employer, we encourage applications from all. We believe that diverse talent makes us stronger not least because we welcome passengers from all corners of the globe, every single day. Heathrow is an accessible place to work. With five diversity networks, we champion inclusivity and celebrate individuality.

Join Heathrow and discover unlimited opportunities to make a difference.

Read Less

SOC Analyst

Position Description
At CGI, you will play a vital role in protecting critical systems and enabling secure digital transformation for high-profile clients. Working within our Cyber Security Service, you will help detect, analyse, and respond to evolving threats, contributing to resilient, high-performing environments. We combine proven tools with advanced technologies to deliver measurable impact, while fostering a culture where you are trusted to take ownership, encouraged to innovate, and supported to grow your expertise. This is an opportunity to develop hands-on capability, influence security outcomes, and be part of a collaborative team shaping the future of cyber defence.

CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go.

The SOC Analyst will be joining an established SOC Team of eight years. The SOC analyst will be the first to respond to cyber security incidents. They will be required to report on cyber threats and will work as part of an expanding security team, working alongside security managers and cybersecurity engineers The SOC utilise both tried and tested tooling and state of the art technologies and methods to ensure we provide the best level of service and protection to our prestigious list of clients. Our client base covers a wide range of verticals from Government, MOD and CNI through to companies that are easily recognisable as household names.

The SOC is a 24x7x365 operation therefore the SOC Analyst Team works shifts on a 2 Days, 2 Nights 4 Rest Days. This is a Hybrid Working position where the dayshift is operated from a CGI office. Therefore it is expected that two days per week will be spent in an office with colleagues.

Security Clearance Required. Due to the nature of the work and the security clearance required we can only accept UK Nationals with single nationality

Your future duties and responsibilities
The role will require someone with an analytical mindset and a keen eye for detail to investigate alerts, piece together information to build a bigger picture and provide suitable remediation steps for customers.

Monitoring our SIEM (Security Incident and Event Management) and SOAR (Security Orchestration, Automation and Response) tools to detect suspicious events and abnormal activities.
. Triaging events through validating suspicious events and incidents by use of dedicated tools.
. Ability to escalate with effective reporting to level 3 SOC Analyst or Seniors Stakeholders.
. Documenting and managing incident cases to utilise information for stakeholder engagement to provide insight and intelligent recommendations.
. Providing incident management through effective monitoring, reporting and technical guidance for successful resolution.
. Production of the monthly security reports.

Required qualifications to be successful in this role
Be willing to learn how to resolve technical issues.
. Demonstrate an interest in Cyber Security.
. Be detail orientated and show the ability to take a structured approach to procedures and working instructions.
. Have an aptitude for understanding and analysing data for troubleshooting purposes.
. Strong written communication, critical thinking, and analysis skills.
. Understanding of key security concepts and attack types such as phishing, malware, vulnerabilities, Cyber Kill Chain, and attack stages.
. Understanding of networking principles including TCP/IP, WANs, LANs, and commonly used Internet protocols such as SMTP, HTTP, FTP, POP, LDAP
. An analytical mindset, capable of digesting a wide range of information and making practical judgements based on available data and context.
. A desire to keep learning with a curious and creative mindset.
. Knowledge of Security Tooling (ArcSight, Splunk, MS Sentinel, FortiSIEM, SwimLane, QRadar LogPoint)

Together, as owners, let's turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction.

Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team-one of the largest IT and business consulting services firms in the world. Read Less

Software Support Analyst

Position Description
At CGI, we deliver critical digital services that connect people with essential public services, driving meaningful outcomes at scale. As a Software Support Analyst, you will play a pivotal role in ensuring the stability, performance, and continuous improvement of high-profile web applications, helping shape resilient, user-focused solutions. Working within a collaborative, hybrid team, you will take ownership of complex challenges, contribute to service innovation, and support the delivery of secure, high-quality systems that make a real difference to citizens across Scotland.

CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go.

This is a hybrid position.

Your future duties and responsibilities
In this role, you will take ownership of supporting and enhancing critical public-facing applications, ensuring high availability, performance, and security. You will work across a diverse technology stack, resolving incidents, conducting root cause analysis, and driving continuous service improvements while collaborating closely with onshore and offshore teams.

You will also contribute to change and project delivery activities, bringing creativity to problem-solving and innovation, while being supported by a collaborative team culture that values quality, accountability, and shared success.

Investigate & Resolve incidents across web and cloud-based applications

Monitor & Manage service performance, availability, and risk

Analyse & Improve root causes through structured problem management

Collaborate & Deliver with cross-functional and offshore teams

Implement & Govern changes in line with best practices

Optimise & Enhance application performance and reliability

Engage & Coordinate with third-party vendors and stakeholders

Document & Assure high-quality technical outputs and processes

Required qualifications to be successful in this role
You will bring strong experience in application support and development within complex environments, with the ability to troubleshoot, analyse, and improve systems across cloud and on-premise platforms. A proactive mindset, strong communication skills, and the ability to manage competing priorities are key to success.

You should have strong experience in application support within .NET environments

Proven ability to troubleshoot .NET, IIS, SQL Server, and Windows Server

Experience working with Azure and/or VMware-based environments

Strong understanding of C# and ability to analyse code for issue resolution

Familiarity with DevOps practices and tools such as Git and Jira

Experience supporting browser-based and cloud-hosted applications

Ability to manage incidents, changes, and service improvements effectively

Excellent written and verbal communication skills

Together, as owners, let's turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction.

Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team-one of the largest IT and business consulting services firms in the world. Read Less

Business Analyst

Position Description
At CGI, we partner with organisations across the UK to deliver meaningful, measurable transformation. As a Business Analyst, you will take ownership of uncovering business needs, shaping clear, value-driven requirements, and enabling solutions that make a real difference. Working at the heart of complex programmes, you will bring structure to ambiguity, align stakeholders around shared outcomes, and help drive innovation across digital and business change initiatives. Supported by a collaborative community of experts, you will have the opportunity to influence strategy, improve experiences, and contribute to high-impact delivery that shapes the future of our clients' organisations.

CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go.

Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position based out of Newcastle

Your future duties and responsibilities
In this role, you will lead and contribute to business analysis activities across projects of varying size and complexity, ensuring that business needs are clearly understood, structured, and translated into actionable outcomes. You will facilitate workshops, analyse processes, define and prioritise requirements, and ensure traceability from concept through to delivery and benefits realisation. By building strong stakeholder relationships and collaborating closely with product owners, architects, designers, and delivery teams, you will help shape solutions that are aligned to strategic objectives and deliver measurable value.

You will also play an active role in strengthening analysis capability across engagements, mentoring others, contributing to communities of practice, and continuously improving how we define and realise business value.

Key responsibilities:

Discover & Define business needs through structured elicitation and stakeholder engagement

Analyse & Improve processes, identifying optimisation and automation opportunities

Document & Validate clear, prioritised requirements aligned to strategic outcomes

Facilitate & Align stakeholder workshops, decision-making, and approval processes

Support & Assure acceptance activities, defining criteria and enabling user validation

Model & Communicate business processes, user journeys, data flows, and business cases

Collaborate & Deliver within Agile teams, contributing to backlog refinement and story writing

Champion & Realise value through benefits tracking and outcome-based analysis

Mentor & Strengthen capability within the wider Business Analysis community

Required qualifications to be successful in this role
You will bring proven experience as a Business Analyst within client-facing or complex programme environments. You combine analytical rigour with strong communication skills, commercial awareness, and the ability to navigate stakeholder dynamics effectively. You are comfortable working across multiple domains and applying a wide range of analysis techniques to deliver clarity, structure, and value.

You should have:

Solid experience conducting business analysis across requirements, process, system, or UX disciplines

Strong knowledge of elicitation, modelling, documentation, and evaluation techniques

Demonstrable stakeholder management skills, including facilitating workshops and resolving issues

Experience producing artefacts such as BPMN models, process maps, user journeys, and requirements specifications

Proven ability to support Agile delivery, including user story creation and backlog collaboration

Strong analytical thinking, attention to detail, and commercial awareness

It would be advantageous to have:

Experience supporting medium-sized or complex programmes

Exposure to Agile at scale frameworks such as SAFe

Knowledge of benefits analysis, automation opportunities, or data-driven insight initiatives

Certifications such as BCS Business Analysis Diploma, IIBA CCBA, or Agile BA-related qualifications

Together, as owners, let's turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction.

Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team-one of the largest IT and business consulting services firms in the world. Read Less

SOC Analyst

Position Description
At CGI, you will play a vital role in protecting critical systems and enabling secure digital transformation for high-profile clients. Working within our Cyber Security Service, you will help detect, analyse, and respond to evolving threats, contributing to resilient, high-performing environments. We combine proven tools with advanced technologies to deliver measurable impact, while fostering a culture where you are trusted to take ownership, encouraged to innovate, and supported to grow your expertise. This is an opportunity to develop hands-on capability, influence security outcomes, and be part of a collaborative team shaping the future of cyber defence.

CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go.

The SOC Analyst will be joining an established SOC Team of eight years. The SOC analyst will be the first to respond to cyber security incidents. They will be required to report on cyber threats and will work as part of an expanding security team, working alongside security managers and cybersecurity engineers The SOC utilise both tried and tested tooling and state of the art technologies and methods to ensure we provide the best level of service and protection to our prestigious list of clients. Our client base covers a wide range of verticals from Government, MOD and CNI through to companies that are easily recognisable as household names.

The SOC is a 24x7x365 operation therefore the SOC Analyst Team works shifts on a 2 Days, 2 Nights 4 Rest Days. This is a Hybrid Working position where the dayshift is operated from a CGI office. Therefore it is expected that two days per week will be spent in an office with colleagues.

Security Clearance Required. Due to the nature of the work and the security clearance required we can only accept UK Nationals with single nationality

Your future duties and responsibilities
The role will require someone with an analytical mindset and a keen eye for detail to investigate alerts, piece together information to build a bigger picture and provide suitable remediation steps for customers.

Monitoring our SIEM (Security Incident and Event Management) and SOAR (Security Orchestration, Automation and Response) tools to detect suspicious events and abnormal activities.
. Triaging events through validating suspicious events and incidents by use of dedicated tools.
. Ability to escalate with effective reporting to level 3 SOC Analyst or Seniors Stakeholders.
. Documenting and managing incident cases to utilise information for stakeholder engagement to provide insight and intelligent recommendations.
. Providing incident management through effective monitoring, reporting and technical guidance for successful resolution.
. Production of the monthly security reports.

Required qualifications to be successful in this role
. Be willing to learn how to resolve technical issues.
. Demonstrate an interest in Cyber Security.
. Be detail orientated and show the ability to take a structured approach to procedures and working instructions.
. Have an aptitude for understanding and analysing data for troubleshooting purposes.
. Strong written communication, critical thinking, and analysis skills.
. Understanding of key security concepts and attack types such as phishing, malware, vulnerabilities, Cyber Kill Chain, and attack stages.
. Understanding of networking principles including TCP/IP, WANs, LANs, and commonly used Internet protocols such as SMTP, HTTP, FTP, POP, LDAP
. An analytical mindset, capable of digesting a wide range of information and making practical judgements based on available data and context.
. A desire to keep learning with a curious and creative mindset.
. Knowledge of Security Tooling (ArcSight, Splunk, MS Sentinel, FortiSIEM, SwimLane, QRadar LogPoint)

Together, as owners, let's turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction.

Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team-one of the largest IT and business consulting services firms in the world. Read Less

Business Analyst (DV Security Clearance)

Position Description
CGI's Space, Defence, and Intelligence business unit is dedicated to delivering cutting-edge technical solutions that address the most complex challenges faced by government agencies. Our mission-critical systems are custom-built to ensure security, reliability, and innovation, helping our clients protect the nation and its people. We are currently seeking a Business Analyst to join our Secure Innovation & Advisory team, working collaboratively with clients to deliver impactful solutions.

This role offers an exciting opportunity to engage with groundbreaking technologies in a dynamic and rewarding environment. At CGI, we are deeply committed to the growth and development of our team members, offering extensive learning opportunities to help you stay at the forefront of an ever-evolving technology landscape. Our culture values innovation, collaboration, and ownership, making it an ideal environment for self-motivated individuals to thrive.

Please note, due to the highly secure nature of the project, this role is open only to UK Nationals who hold or are eligible for High-Level Clearance (HLC). While there is some flexibility for remote or hybrid work, onsite attendance at the specified location(s) will be required for secure system access.

Your future duties and responsibilities
Supported by a well-established and client-focused CGI team, this opportunity offers real potential for a forward thinking and ambitious BA to become immersed in a range of digital transformation projects that are delivering tangible benefit to a key client. With genuine scope to play an integral role in shaping future direction, there will be opportunity to both hone existing expertise, and develop new skills and experience.

Key Tasks:
• Product Owner support.
• Business process analysis and requirements recommendations.
• Knowledge Base development.
• Strategic Planning - aligning tech advancement with organisational aims.

Required qualifications to be successful in this role
• Strong working knowledge of SAFe and related Agile methodologies.
• Document writing.
• Business Process analysis.
• Benefits Analysis.

Together, as owners, let's turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction.

Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team-one of the largest IT and business consulting services firms in the world. Read Less

Infrastructure Business Analyst - Secure Infrastructure (SC Clearance)

Position Description
At CGI, our Space, Defence and Intelligence business unit delivers mission-critical systems that help keep the UK safe and secure.

As an Infrastructure Business Analyst, you will play a pivotal role in shaping and delivering technology transformation initiatives, bridging business needs with complex infrastructure solutions. Working across secure, high-impact programmes, you will help drive measurable outcomes through innovation, collaboration, and insight. You'll be empowered to take ownership of business analysis activities, influence strategic decisions, and contribute creative solutions, all within a supportive environment that values continuous growth and meaningful impact.

CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee.

We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go.

Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This position will be based on site near Gloucester 5 days a week.

Your future duties and responsibilities
In this role, you will work closely with client stakeholders, product owners, and technical teams to shape and deliver infrastructure and technology transformation initiatives. You will take ownership of requirements gathering, business case development, and translating complex business needs into clear, actionable outputs that enable successful delivery.
Your work will directly influence the design and implementation of secure, scalable infrastructure solutions that deliver measurable business value.

You will contribute to agile delivery teams, ensuring alignment between business objectives and technical execution while proactively identifying opportunities for improvement. Supported by a collaborative network of experts, you will help drive innovation, manage change, and ensure that outcomes remain aligned to both strategic goals and operational needs.

• Engage & Collaborate with stakeholders to gather and validate requirements

• Analyse & Translate business needs into clear technical direction

• Develop & Refine business cases, including financial modelling and ROI analysis

• Document & Define requirements (BRDs, user stories, acceptance criteria)

• Support & Drive change management and benefits realisation

• Contribute & Align within agile delivery teams and ceremonies

• Bridge & Communicate between business and technical stakeholders

Required qualifications to be successful in this role
You should have proven experience as a Business Analyst within infrastructure, IT operations, or cloud transformation environments, with a strong understanding of enterprise infrastructure domains.

You will bring excellent analytical and communication skills, alongside the ability to produce high-quality documentation and contribute effectively within agile delivery teams.

• You should have proven experience as a Business Analyst in infrastructure or IT environments

• Strong understanding of enterprise infrastructure (networks, cloud, servers, storage)

• Experience with business case development and financial modelling

• Ability to produce clear documentation (BRDs, FRDs, user stories)

• Familiarity with Agile methodologies and tools (e.g., Jira, Confluence)

• Excellent stakeholder engagement and communication skills

• Degree or relevant certifications (e.g., CBAP, PMI-PBA, Agile) are advantageous

• Experience in regulated or secure environments is beneficial

Together, as owners, let's turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction.

Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team-one of the largest IT and business consulting services firms in the world. Read Less

Business Analyst - Product Owner

Position Description
At CGI, we turn complex business challenges into tangible, value-driven outcomes. As a Senior Business Analyst / Product Owner, you will play a pivotal role in shaping product strategies that deliver measurable impact for our clients, driving innovation and transformation across the private sector. Working at the heart of delivery, you will translate strategic vision into actionable outcomes, guiding teams and stakeholders towards shared success. We empower you to take ownership, think creatively, and collaborate within a supportive environment where your expertise directly influences high-value solutions and long-term client success.

CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go.

This is a hybrid position which is based out of our Scotland offices, Glasgow, Edinburgh or Aberdeen.

Your future duties and responsibilities
In this role, you will operate at the intersection of business strategy and product delivery, taking ownership of translating complex requirements into high-impact, value-led solutions. You will work closely with clients and cross-functional teams to shape product vision, prioritise delivery, and ensure outcomes are aligned to business goals and measurable success. Your ability to think creatively, challenge assumptions, and guide stakeholders will be key in driving innovation and continuous improvement.

You will play a central role in Agile delivery, facilitating collaboration, refining requirements, and ensuring solutions are both user-focused and outcome-driven. Supported by a collaborative environment, you will influence decision-making, manage priorities, and help teams deliver consistently high-quality results.

Lead & Innovate: Define product vision and drive strategic alignment with business objectives
Own & Prioritise: Manage and refine product backlogs to maximise value and ROI
Analyse & Translate: Elicit requirements and produce clear user stories and acceptance criteria
Model & Optimise: Map business processes and identify opportunities for improvement
Facilitate & Collaborate: Lead Agile ceremonies and stakeholder workshops
Align & Deliver: Ensure product roadmaps support KPIs and user outcomes
Validate & Assure: Support testing, acceptance, and solution quality
Engage & Influence: Build strong stakeholder relationships and guide decision-making

Required qualifications to be successful in this role
You will bring strong experience in business analysis combined with product ownership within Agile environments, with a proven ability to deliver value across complex change or transformation initiatives. You will be confident working with both business and technical stakeholders, balancing analytical depth with strategic thinking to drive successful outcomes.

You should have proven experience as a Business Analyst with Product Ownership responsibilities
Strong proficiency in Agile methodologies (Scrum, SAFe) and product backlog management
Demonstrated ability to define user stories, acceptance criteria, and delivery artefacts
Experience in business process modelling and requirements engineering
Proven ability to align delivery with KPIs, business value, and customer outcomes
Strong stakeholder management, communication, and facilitation skills
Experience supporting digital transformation, product delivery, or business change initiatives
Relevant certifications (e.g. CSPO, PSPO, BCS) are advantageous

Together, as owners, let's turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction.

Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team-one of the largest IT and business consulting services firms in the world. Read Less

SOC Analyst

Position Description
At CGI, we deliver secure, high-impact technology solutions that help our clients operate with confidence in an evolving threat landscape. As a Senior SOC Analyst, you will play a critical role in protecting vital services within a joint Microsoft and CGI security team supporting the ASH programme. Working in a collaborative, high-trust environment, you will take ownership of security monitoring, incident response, and continuous service improvement while helping strengthen cyber resilience for a critical client. This role offers the opportunity to apply your expertise, contribute innovative thinking to evolving threats, and work alongside experienced specialists who support your professional growth while delivering meaningful outcomes for complex, mission-critical environments.

CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go.

This is an on-site role based in Chippenham, operating on a 24/7 shift rotation. There may be opportunities for future on-call shifts, which would include an additional salary uplift. We welcome applicants who already hold Security Clearance, particularly those willing to progress to higher levels of clearance.

Your future duties and responsibilities
In this role, you will play a key part in safeguarding critical services by performing advanced security monitoring, investigation, and incident response activities within a joint Microsoft and CGI Security Operations Centre. You will take ownership of analysing alerts, responding to threats, and strengthening detection capabilities while contributing to the continuous improvement of SOC processes, tooling, and automation.

Working within a collaborative delivery team, you will help ensure services meet strict operational and security standards. You will support the transition of security capabilities into live service environments, apply creative problem-solving to emerging threats, and work closely with colleagues and client stakeholders to maintain resilient and secure operations.

Key responsibilities

Monitor & Respond - Investigate and resolve security alerts and incidents across the SOC environment

Analyse & Protect - Conduct threat analysis and security monitoring using SIEM/SOAR platforms

Develop & Improve - Contribute to detection rule development and SOC tooling enhancements

Automate & Optimise - Support automation and configuration improvements within the SOC

Test & Assure - Assist with security testing, assurance activities, and vulnerability management

Collaborate & Deliver - Work closely with CGI, Microsoft, and client teams to maintain secure service delivery

Support & Transition - Help transition security capabilities from project delivery into operational service

Required qualifications to be successful in this role
To succeed in this role, you should bring experience in SOC environments with strong analytical and investigative skills, along with a solid understanding of security monitoring, incident response, and secure service delivery. You will be comfortable working in regulated environments and motivated to continuously improve detection capabilities and operational resilience.

Essential qualifications

You should have hands-on experience working within a Security Operations Centre (SOC)

Strong experience in security monitoring, alert investigation, and incident response

Proven experience working with SIEM and/or SOAR platforms including log analysis and event monitoring

Experience with Microsoft server technologies and Azure environments

Familiarity with vulnerability management tools and security testing practices

Understanding of information assurance principles and secure operational processes

Experience working in secure, defence, or highly regulated environments

Strong analytical, troubleshooting, and problem-solving skills

Ability to collaborate effectively within client and consultancy delivery teams

Experience with Huntsman platform or willingness to learn emerging technologies such as MASH (desirable)

Together, as owners, let's turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction.

Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team-one of the largest IT and business consulting services firms in the world. Read Less

Business Analyst (DV Clearance)

Position Description
CGI's Space, Defence, and Intelligence business unit is dedicated to delivering cutting-edge technical solutions that address the most complex challenges faced by government agencies. Our mission-critical systems are custom-built to ensure security, reliability, and innovation, helping our clients protect the nation and its people. We are currently seeking a Business Analyst to join our Secure Innovation & Advisory team, working collaboratively with clients to deliver impactful solutions.

CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named one of the 'World's Best Employers' by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a member not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go.

This role offers an exciting opportunity to engage with groundbreaking technologies in a dynamic and rewarding environment. At CGI, we are deeply committed to the growth and development of our team members, offering extensive learning opportunities to help you stay at the forefront of an ever-evolving technology landscape. Our culture values innovation, collaboration, and ownership, making it an ideal environment for self-motivated individuals to thrive.

Please note, due to the highly secure nature of the project, this role is open only to UK Nationals who hold or are eligible for High-Level Clearance (HLC). While there is some flexibility for remote or hybrid work, onsite attendance at the specified location(s) will be required for secure system access.

Your future duties and responsibilities
Supported by a well-established and client-focused CGI team, this opportunity offers real potential for a forward thinking and ambitious BA to become immersed in a range of digital transformation projects that are delivering tangible benefit to a key client. With genuine scope to play an integral role in shaping future direction, there will be opportunity to both existing expertise, and develop new skills and experience.

Key Tasks:
• Product Owner support.
• Business process analysis and requirements recommendations.
• Knowledge Base development.
• Strategic Planning - aligning tech advancement with organisational objectives.

Required qualifications to be successful in this role
• Strong working knowledge of SAFe and related Agile methodologies.
• Document writing.
• Business Process analysis.
• Benefits Analysis.

Together, as owners, let's turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction.

Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team-one of the largest IT and business consulting services firms in the world. Read Less

Location Croydon, Liverpool, Manchester, Sheffield. About the job Job summary Migration and Borders Digital is part of the Home Office Digital Directorate in the Home Office. M&B Digital is a Portfolio of around 3,500 dedicated professionals made up of civil servants and suppliers working together to develop some of the most challenging and transformative technology products, supporting critical programmes within the Migration and Borders system. Working closely with colleagues in the Migration and Borders mission, we also support a number of the Home Office's capabilities such as Customer Services, Immigration Enforcement and Border Force. We jointly design services, build, run and sustain them to enable some of the government's most important strategic outcomes, notably the legitimate movement of people and goods to support economic prosperity. Our environment is fast-paced and often complex, and leadership roles combine intellectual challenge with an opportunity to work with highly innovative teams across the department, wider government, and industry. In supporting a great breadth of services, a diverse range of stakeholders, cutting edge solutions and an exciting future agenda you will have the opportunity to positively influence issues that directly affect millions of people's lives. Where business needs allow, some roles may be suitable for a combination of office and home-based working. Where this is the case, employees will be expected to spend a minimum of 60% of their working time in the office. Applicants can raise any queries to the email address at the bottom of the advert. Watch this short video to hear from members of Home Office Digital talking about the projects they work on and their experience of working here: Working for Home Office Digital. Recruitment Event We are hosting a Business Analysis online recruitment event on Tuesday 21st April 2026 from 13:00 to 13:30, where you can find out more about our roles, working for Home Office Digital and how to apply. Register your interest here: Home Office Digital Recruitment Event: Product / Business Analyst Tickets, Tuesday, Apr 21 from 1 pm to 1:30 pm GMT+1 , Eventbrite . Job description As a Senior Business Analyst, you'll lead small to medium projects and contribute to larger programmes by owning key requirements. You'll align outcomes with service vision and business strategy, supporting product iteration and optimisation. You'll build strong stakeholder relationships, challenge constructively, and act as a critical voice to ensure fit-for-purpose solutions. Working independently or collaboratively, you'll demonstrate a solid understanding of your domain. You'll also help shape future business models and contribute to business architecture strategy. As an active member of the Business Analysis community, you'll share best practices and mentor others to support professional growth and capability development. Person specification Main Responsibilities Investigating operational and business needs and problems and assisting in the recommendation of service improvement and business solutions. Understanding and defining the problem to be solved and ensuring strategic decision-making supports business outcomes as well as user needs. Eliciting, analysing and validating business requirements and user needs, as well as business strategy problems, in the most appropriate and effective manner and format. Collaborating with other professions within scope of the delivery to embed the Business Analysis role and value in the context of a project and multidisciplinary team. Planning and leading large areas of Business Analysis delivery, owning the challenge and driving through to conclusions. Creating acceptance criteria (often utilising the concept of Behavioural Driven Development) to allow your new service to be properly tested. Modelling processes/procedures using established techniques with understanding of their purpose and importance. Production of periodic performance measures to inform stakeholders and drive discussion around the required service. Working Pattern Due to the business requirements of this role, it is only available on a full-time basis. However, compressed hours are available. Essential Skills criteria Promoting and building strong relationships with a broad range of people (technical and non-technical), and applying proven communication, and analytical skills to ensure the team's plans and objectives are achieved. Constructively challenging, negotiating and persuading different stakeholders in order to achieve a consensus in opinion. Promoting working as a team, contributing ideas and opinions in a flat non-hierarchical structure and advocating to external people on the team's behalf. Being adaptable in shifting and uncertain environments. Communicating in a variety of methods, applying the appropriate methods to each scenario/audience. SFIA capability framework Skills for the Information Age (SFIA) version 8 is the technical framework that sets the standard capability and development of all levels in the Home Office. This is a link to the capability framework: All skills A - Z English (sfia-online.org) . We use set SFIA technical skills to form our interview questions and we will assess you against these technical skills during the selection process. The essential skills listed above are reflective of the Home Office Government Digital and Data Profession Career Framework (based on the industry standard SFIA framework). Use the SFIA Levels of responsibility to understand what would be expected for each technical skills listed below. Consultancy (CNSL) - Level 3 Business Situation Analysis (BUSA) - Level 3 Business Modelling (BSMO) - Level 3 Requirements Definition and Management (REQM) - Level 3 Feasibility Assessment (FEAS) - Level 3 Stakeholder Relationships Management (RLMT) - Level 3 Behaviours We'll assess you against these behaviours during the selection process: Managing a Quality Service Technical skills We'll assess you against these technical skills during the selection process: Business Situation Analysis (BUSA) - Level 3 Business Modelling (BSMO) - Level 3 Requirements Definition and Management (REQM) - Level 3 Stakeholder Relationships Management (RLMT) - Level 3 Read Less

Location • 3 roles are based in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield
• 2 roles are based in Manchester or Newcastle
• 1 role is based in Blackpool, Manchester or Newcastle
• 1 role is based in Leeds or Manchester
• 1 role is based in Leeds

Please note:

Successful candidates will be placed in merit order and allocated to the vacancies listed in the advert. Candidates are applying for a Senior Business Analyst role rather than for a specific vacancy. If the vacancies listed in the advert are filled, successful candidates including those on the reserve list may be offered any Senior Business Analyst role that matches one of their stated location preferences within the Business Analysis community.

As part of the role, you may be required to travel regularly to the other digital hubs. The frequency of this will be discussed further should you be successful.

When stating your location preference, please choose only a location you can realistically commute to and where you will be able to meet the requirement to work in the office for 60% of your working time.

Please find further information on the Corporate hub locations here.

Candidates requesting to work in Newcastle, the role will initially be based at Benton Park View. It will then move to 1 Pilgrim Place in Newcastle city centre by the end of 2027. About the job Job summary As a Senior Business Analyst, you will lead a team of BAs across the product delivery lifecycle to bring together stakeholder needs and technical capabilities to define solutions that deliver value, often working across large complex products or several products. You will be experienced as a BA in a wide variety of business analysis tools and techniques in an Agile environment and can advise your team on the appropriate use of each method depending on the stakeholders/scenario. You will be given the opportunity to continue to grow your management capabilities through managing a team of BAs, including line management responsibilities, as well as managing relationships with senior stakeholders as you progress to becoming a leading figure within the BA community. You will be expected to represent the profession externally, both within the DWP & the wider government and to the BA community. We have vacancies in several areas within DWP Digital including: DWP Analytics - an enterprise level capability supporting Fraud and Error reduction and real time decision making by integrating directly into citizen and agent facing services. Health and Disability Delivery Team and the Functional Assessment Service - responsible for the management of several IT assets supporting DWP's most vulnerable customers. Working Age Services - Digital Working Age Services in DWP delivers Universal Credit, Employment and Support Allowance and Jobseekers Allowance to over 6 million customers. It delivers financial support to some of most vulnerable people is society and delivers a range of products that help towards finding sustainable employment. Benefit Supporting Services in DWP supports the majority of core Benefit Payment Systems and Supporting & Enabling Services that pay £150 Billion to over 15 million customers each year. Digital & Transformation Group's Corporate Centre Services (CCS) works in partnership across DWP to shape the next generation of the Department's corporate digital ecosystem - a modern, integrated and user centred environment that enables One DWP. The AI Innovation & Improvement team applies advanced product thinking and AI driven innovation to design intelligent services, integrated platforms and data enabled tools that support more than 90,000 colleagues across HR, Finance, Commercial, Estates, Security and Policy. Communication, Collaboration and Network Services - work in collaboration with a range of internal and external partners, stakeholders and customers to ensure the operational stability, availability and quality of DWP Networks and ensuring that a robust and resilient infrastructure is maintained. Job description As a Senior BA working within Digital these are some of the things you will be doing: Operate as a BA either on large, complex products or services, or across several products or services simultaneously Manage and communicate effectively across senior technical and business stakeholders, ensuring the understanding of requirements and acceptance criteria is aligned. Lead and oversee the refinement and elaboration of backlog items across teams to ensure delivery readiness and enable solution design, development and testing. Provide guidance and quality assurance on acceptance criteria and test scenarios, mentoring BAs to uphold best practice. Identify potential business process improvements, considering wider impacts, risks, issues and benefits, and identify the changes needed to implement those improvements. Provide advice and guidance on process improvement approaches and analysis techniques. Lead workshops, interviews and other investigation techniques to effectively understand business problems, business needs and user needs within large complex products or services. Person specification When giving details in your employment history and personal statement you should highlight your experience in line with essential criteria below: Demonstrates significant experience of leading other BAs in the delivery of business analysis activities within complex projects environments. Demonstrates experience in undertaking cross-cutting analysis across several feature/product teams to identify improvements. Note to candidates: To be successful in all criteria, you must provide as much information and detail as you can, explaining in your own words what you did, and how you did it. Please refer to the 'At Application Stage' AI guidance when completing your application. Read Less

Location Swansea About the job Job summary Are you knowledgeable in IT Service Management (ITSM) and looking to develop this further, being involved in a vast array of services that touch nearly all UK households? Do you like the sound of a multi-faceted role, working closely with product teams and business stakeholders to perform ITSM in a modern and progressive way, developing your skillset at pace? If so, we would love to hear from you! Joining our department comes with many benefits, including: Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King's birthday Flexible working options where we encourage a great work-life balance. Read more in the Benefits section below! Find out more about what it's like working at DVLA Driver and Vehicle Licensing Agency - Department for Transport Careers Job description Our ITSM Practice Analyst roles work within a small, multi-skilled team that operates a wide range of ITSM practices / functions across a particular area ('tower') of DVLA's services - namely Drivers, Vehicles or Core. This team manages the ITSM practice activities of all ITS (DVLA's IT department) service and support functions relevant to the tower, defining and ensuring performance against OLAs for these activities, underpinning wider IT Service Management's ability to deliver services in accordance with agreed SLAs and experience factors aligned to business and customer needs. Required to possess a good level of industry best practice knowledge / experience in ITSM practices / functions, the ITSM Practice Analyst is responsible for performing many of the process tasks and activities which underpin the overall operation of the practices for the service tower. In doing so, they engage with a vast range of product-based DevOps engineering squads and Agile delivery teams, as well as other Service Management and Business stakeholders, making this role a fantastic opportunity to interact with colleagues across the entire IT eco-system. Your responsibilities will include but will not be limited to: IT Service Management Framework and Practices: Applying your knowledge / experience of industry best practice, being responsible for performing underpinning process tasks and activities involved in the day-to-day operation of all the below ITSM practices and functions for the services within your team's tower, in line with the documented processes, activities and success factors for each practice:
Incident Management Problem Management Change Enablement Service Transition Service Configuration Management Service Continuity Management Capacity and Performance Management Monitoring and Event Management Continual Improvement Management of SSL/TLS Certificates Technical understanding: Show sufficient awareness of core technical concepts to be able to facilitate and contribute to conversations with technical teams, using high-level technical information to undertake ITSM practice activities effectively. Service focus: Possess awareness of the holistic ITSM / service context when conducting practice work to avoid a narrow or siloed task view, seeking guidance where necessary. Continual service improvement (CSI) and business analysis: Show an awareness of developing process efficiency and common ways in which processes are optimised, supporting continual improvement activities of the practices. Ownership and initiative: Take ownership and adopt a pro-active mindset in your approach to all practice work, ensuring that the underpinning process tasks and activities are ultimately adding value. Engage with stakeholders for these underpinning tasks and activities pro-actively and directly. For further information on the role, please read the attached role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process. Would you like to find out more about the role, the digital team and what it's like to work at DVLA? If so, we are organising a familiarisation session where you can virtually 'meet the team' on 22nd April at 11:30am. Please click here to book on. Person specification We are looking for someone who has a passion for ITSM and enjoys working in a dynamic, innovative and progressive way, ensuring that ITSM interfaces effectively with DevOps and Agile practices also adopted at DVLA . We'd like someone with natural initiative who will take pride in their work, able to engage with and co-ordinate the activities of a wide range of colleagues of varying skillsets. We want you to be able to communicate well and build positive relationships with a wide range of stakeholders and engineering teams in particular, being able to hold high-level conversations with them about technical information. Having a curious mind with an interest in problem solving and improving processes or ways of working is also incredibly welcome. We would also love for you to come and tell us about why your attributes are suited to the role! If you do not already hold the certifications listed on the role profile, then you must be willing to work towards these once in role and will be supported in this. Read Less

About the job Job summary Help deliver the UK government's AI vision while transforming the Home Office. Our Automation and Innovation portfolio is implementing the Government's Generative AI Framework, turning technological potential into reality. Our work spans Border Security, Immigration, Asylum case management and Counter-Terrorism operations. We develop technology that reunites families, creates safer communities, protects vulnerable people, and improves UK travel experiences. Our Business Analysis team is essential to understanding challenges where emerging technology is an enabler for transformation. Working within the Digital Innovation Lab you will identify opportunities where an innovative approach and using emerging technology is optimal, engaging with stakeholders to understand the problem and collaborating with our engineers to develop solutions at pace. We take a hypotheses driven approach to designing experiments and you will lead on collating the information to create and baseline these, documenting the experiment as we go and feeding into the final feasibility assessment. Job description As a Senior Business Analyst, you'll lead small to medium projects and contribute to larger programmes by owning key requirements. You'll align outcomes with service vision and business strategy, supporting product iteration and optimisation. You'll build strong stakeholder relationships, challenge constructively, and act as a critical voice to ensure fit-for-purpose solutions. Working independently or collaboratively, you'll demonstrate a solid understanding of your domain. You'll also help shape future business models and contribute to business architecture strategy. As an active member of the Business Analysis community, you'll share best practices and mentor others to support professional growth and capability development. Person specification Main Responsibilities Investigating operational and business needs and problems and assisting in the recommendation of service improvement and business solutions. Understanding and defining the problem to be solved and ensuring strategic decision-making supports business outcomes as well as user needs. Eliciting, analysing and validating business requirements and user needs, as well as business strategy problems, in the most appropriate and effective manner and format. Collaborating with other professions within scope of the delivery to embed the Business Analysis role and value in the context of a project and multidisciplinary team. Planning and leading large areas of Business Analysis delivery, owning the challenge and driving through to conclusions. Creating acceptance criteria (often utilising the concept of Behavioural Driven Development) to allow your new service to be properly tested. Modelling processes/procedures using established techniques with understanding of their purpose and importance. Production of periodic performance measures to inform stakeholders and drive discussion around the required service. Essential Skills Promoting and building strong relationships with a broad range of people (technical and non-technical), and applying proven communication, and analytical skills to ensure the team's plans and objectives are achieved. Constructively challenging, negotiating and persuading different stakeholders in order to achieve a consensus in opinion. Promoting working as a team, contributing ideas and opinions in a flat non-hierarchical structure and advocating to external people on the team's behalf. Being adaptable in shifting and uncertain environments. Communicating in a variety of methods, applying the appropriate methods to each scenario/audience. Read Less

Location Croydon, Manchester, Sheffield. About the job Job summary As Lead Business Analyst, you'll play a key role in this multi disciplinary team, shaping our early project lifecycle and benefits approach. The team identifies new opportunities, defines and delivers benefits across the project lifecycle and establishing a long term, sustainable automation and AI function for the department. You'll develop tools and processes to support feasibility assessments, manage and track financial benefits throughout delivery, and ensure benefits are realised once solutions go live. You'll also help build wider understanding of benefits management and create resources that support business leads outside technology when assessing changes to ways of working. A self starter, you'll be confident managing a diverse range of stakeholders and leading the triage and benefits journey end to end. Job description A Lead Business Analyst will have a good understanding of strategic arenas, leading large/complex projects. Strong people management, mentoring and coaching skills. Able to develop best practice and assist with communities of practice. Ensuring outcomes are aligned to service vision/ business strategy by connecting the current/future business models whilst delivering future business architecture strategy. Support and inform iteration, evolution and optimisation. Strong stakeholder management skills, forming strategic relationships with senior stakeholders. Challenge constructively, acting as a critical voice to stakeholders and delivery colleagues to achieve outcomes. Lead effective communications to support design, build and delivery teams which meet user needs and business objectives. Person specification Main Responsibilities Developing a specialist area and delivering coaching and mentoring to staff within this area to develop their Business Analysis and professional skillset, confidence and strategic thinking. Overseeing the work of other business analysts to ensure work is focused on the right solution to deliver business value. Understanding and defining the problem to be solved and ensuring strategic decision-making supports business outcomes as well as user needs. Planning and leading significant areas of Business Analysis delivery, leading the challenge and driving through to conclusions. Defining, planning and leading Business Analysis delivery on significant assignments. This will include providing recommendation and rationale to programme/project leads to critically shape project scope and to the Principal Business Analyst to accurately and dynamically inform resource planning across the Profession. Advising the business around which metrics to put in place to ensure the product is adding business value and to identify service improvement opportunities. Modelling complex processes/procedures using established techniques with understanding of their purpose and importance. Working with the Head of Role to develop and embed clear and consistent Business Analysis standards, guidance and templates across the Profession. Working Pattern Due to the business requirements of this role, it is only available on a full-time basis. However, compressed hours are available. Essential Skills Building strong, strategic relationships with the ability to understand, empathise, negotiate and influence individuals and groups. Strategic thinking skills with the ability to turn longer term goals and business outcomes into strategic and tactical solutions as required. Guiding your team to decide the best approach, helping them to visualise outcomes, prioritise work and agree minimum viable product. Eliciting requirements and needs and leading investigations and implementations of changes to programme scope. Recent experience of working in the delivery of technology. Collaborating with user researchers and championing user research to focus on all users. Defining approaches to understand the user story. Read Less

Description

Hello, we're Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We're a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,500 people across our London, Southampton, Cardiff and Manchester offices.

We are looking for a talented and passionate Lead Risk Analyst - Model Validation to join our Model Risk Oversight Team. The team focuses on validating and overseeing the risks associated with all models across Starling, particularly those involving advanced modeling techniques (including AI). If you have model validation / model build experience across a variety of models (e.g., credit risk, AI, forecasting) and are eager to be part of the team that plays a vital role in model risk management, we want to hear from you!

As a Lead Analyst - Model Validation, you will be responsible for: Validating different types of models used across Starling, such as IFRS 9, Forecasting, Operational Risk, AI/ML models. Producing validation reports whilst engaging with the model developers and model owners to ensure the validation findings are understood and can be addressed within the agreed timelines. Producing committee papers and presenting at committees. Presenting high-level validation findings to Senior leadership. Engaging and forming close relationships with the key stakeholders to enable good model risk management practices throughout the model lifecycle. Requirements Graduate level education preferable, ideally in a numerical degree (or an equivalent work experience); Experience in model validation or model development, ideally across different model types. Knowledge of the AI models would be a bonus. Expert in the use of analytical tools such as Python/R/SQL/SAS and spreadsheets. Ability to articulate findings from analysis in a succinct and clear way that is suitable for the target audience. Organised, flexible and adaptable, with the ability to switch between tasks seamlessly. Strong problem-solving skills and attention to detail. Excellent communication and teamwork abilities. Good knowledge of regulatory and risk management guidelines, such as EBA guidelines, CRR and PRA rules would be a bonus. Benefits 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work and Salary Sacrificed Gym partnerships About Us

You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway.

We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems.

Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.

By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information. Read Less

Pay up to £68,205, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance.

DWP. Digital with Purpose. We are looking for an experienced Senior Business Analyst to join thriving BA community of practise here at DWP Digital. We have opportunities on a range of DWP Digital teams, including Analytics, Health and Disability services, Working Age Services, Benefit Supporting Services, Corporate Centre Services and AI Innovation, and Communication, Collaboration and Network Services. Each of these areas supports critical, large-scale services that impact millions of citizens and colleagues across the UK. DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us.

What skills, knowledge and experience will you need? Click Apply to start an application on Civil Service Jobs. You'll submit both your employment history and a personal statement. When giving details in your employment history and personal statement you should highlight your experience in line with essential criteria below: Demonstrates significant experience of leading other BAs in the delivery of business analysis activities within complex projects environments. Demonstrates experience in undertaking cross-cutting analysis across several feature/product teams to identify improvements.

You and your role You will lead business analysis across one of our complex products, working as part of an Agile team to ensure the solutions we design and build meet both user and organisational needs. There are real people at the end of the decisions we make and the work we do. We need to get it right. A key part of your role will be managing and communicating with senior technical stakeholders. You're there to make sure we all have a shared and clear understanding of requirements, priorities and acceptance criteria, and that we stay aligned to these throughout delivery. You will manage and develop a team of Business Analysts, providing line management, coaching and quality assurance. This includes ensuring requirements and acceptance criteria are clear and testable and promoting consistent, high standards of analysis. You will also identify opportunities to improve business processes, considering wider impacts, risks, issues and benefits. You will advise on appropriate process improvement approaches and analysis techniques and help define the changes needed to deliver any improvements. You'll also lead workshops, interviews and other investigation activities to understand business problems, business needs and user needs within complex products or services, ensuring analysis supports informed decision-making and effective outcomes.

Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool, Birmingham, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £68,205. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up
to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application. Read Less

Pay up to £68,205, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance.

DWP. Digital with Purpose. We are looking for an experienced Senior Business Analyst to join thriving BA community of practise here at DWP Digital. We have opportunities on a range of DWP Digital teams, including Analytics, Health and Disability services, Working Age Services, Benefit Supporting Services, Corporate Centre Services and AI Innovation, and Communication, Collaboration and Network Services. Each of these areas supports critical, large-scale services that impact millions of citizens and colleagues across the UK. DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us.

What skills, knowledge and experience will you need? Click Apply to start an application on Civil Service Jobs. You'll submit both your employment history and a personal statement. When giving details in your employment history and personal statement you should highlight your experience in line with essential criteria below: Demonstrates significant experience of leading other BAs in the delivery of business analysis activities within complex projects environments. Demonstrates experience in undertaking cross-cutting analysis across several feature/product teams to identify improvements.

You and your role You will lead business analysis across one of our complex products, working as part of an Agile team to ensure the solutions we design and build meet both user and organisational needs. There are real people at the end of the decisions we make and the work we do. We need to get it right. A key part of your role will be managing and communicating with senior technical stakeholders. You're there to make sure we all have a shared and clear understanding of requirements, priorities and acceptance criteria, and that we stay aligned to these throughout delivery. You will manage and develop a team of Business Analysts, providing line management, coaching and quality assurance. This includes ensuring requirements and acceptance criteria are clear and testable and promoting consistent, high standards of analysis. You will also identify opportunities to improve business processes, considering wider impacts, risks, issues and benefits. You will advise on appropriate process improvement approaches and analysis techniques and help define the changes needed to deliver any improvements. You'll also lead workshops, interviews and other investigation activities to understand business problems, business needs and user needs within complex products or services, ensuring analysis supports informed decision-making and effective outcomes.

Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool, Birmingham, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £68,205. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up
to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application. Read Less

Pay up to £68,205, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance.

DWP. Digital with Purpose. We are looking for an experienced Senior Business Analyst to join thriving BA community of practise here at DWP Digital. We have opportunities on a range of DWP Digital teams, including Analytics, Health and Disability services, Working Age Services, Benefit Supporting Services, Corporate Centre Services and AI Innovation, and Communication, Collaboration and Network Services. Each of these areas supports critical, large-scale services that impact millions of citizens and colleagues across the UK. DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us.

What skills, knowledge and experience will you need? Click Apply to start an application on Civil Service Jobs. You'll submit both your employment history and a personal statement. When giving details in your employment history and personal statement you should highlight your experience in line with essential criteria below: Demonstrates significant experience of leading other BAs in the delivery of business analysis activities within complex projects environments. Demonstrates experience in undertaking cross-cutting analysis across several feature/product teams to identify improvements.

You and your role You will lead business analysis across one of our complex products, working as part of an Agile team to ensure the solutions we design and build meet both user and organisational needs. There are real people at the end of the decisions we make and the work we do. We need to get it right. A key part of your role will be managing and communicating with senior technical stakeholders. You're there to make sure we all have a shared and clear understanding of requirements, priorities and acceptance criteria, and that we stay aligned to these throughout delivery. You will manage and develop a team of Business Analysts, providing line management, coaching and quality assurance. This includes ensuring requirements and acceptance criteria are clear and testable and promoting consistent, high standards of analysis. You will also identify opportunities to improve business processes, considering wider impacts, risks, issues and benefits. You will advise on appropriate process improvement approaches and analysis techniques and help define the changes needed to deliver any improvements. You'll also lead workshops, interviews and other investigation activities to understand business problems, business needs and user needs within complex products or services, ensuring analysis supports informed decision-making and effective outcomes.

Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool, Birmingham, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £68,205. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up
to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application. Read Less

Pay up to £68,205, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance.

DWP. Digital with Purpose. We are looking for an experienced Senior Business Analyst to join thriving BA community of practise here at DWP Digital. We have opportunities on a range of DWP Digital teams, including Analytics, Health and Disability services, Working Age Services, Benefit Supporting Services, Corporate Centre Services and AI Innovation, and Communication, Collaboration and Network Services. Each of these areas supports critical, large-scale services that impact millions of citizens and colleagues across the UK. DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us.

What skills, knowledge and experience will you need? Click Apply to start an application on Civil Service Jobs. You'll submit both your employment history and a personal statement. When giving details in your employment history and personal statement you should highlight your experience in line with essential criteria below: Demonstrates significant experience of leading other BAs in the delivery of business analysis activities within complex projects environments. Demonstrates experience in undertaking cross-cutting analysis across several feature/product teams to identify improvements.

You and your role You will lead business analysis across one of our complex products, working as part of an Agile team to ensure the solutions we design and build meet both user and organisational needs. There are real people at the end of the decisions we make and the work we do. We need to get it right. A key part of your role will be managing and communicating with senior technical stakeholders. You're there to make sure we all have a shared and clear understanding of requirements, priorities and acceptance criteria, and that we stay aligned to these throughout delivery. You will manage and develop a team of Business Analysts, providing line management, coaching and quality assurance. This includes ensuring requirements and acceptance criteria are clear and testable and promoting consistent, high standards of analysis. You will also identify opportunities to improve business processes, considering wider impacts, risks, issues and benefits. You will advise on appropriate process improvement approaches and analysis techniques and help define the changes needed to deliver any improvements. You'll also lead workshops, interviews and other investigation activities to understand business problems, business needs and user needs within complex products or services, ensuring analysis supports informed decision-making and effective outcomes.

Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool, Birmingham, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £68,205. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up
to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application. Read Less

Pay up to £68,205, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance.

DWP. Digital with Purpose. We are looking for an experienced Senior Business Analyst to join thriving BA community of practise here at DWP Digital. We have opportunities on a range of DWP Digital teams, including Analytics, Health and Disability services, Working Age Services, Benefit Supporting Services, Corporate Centre Services and AI Innovation, and Communication, Collaboration and Network Services. Each of these areas supports critical, large-scale services that impact millions of citizens and colleagues across the UK. DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us.

What skills, knowledge and experience will you need? Click Apply to start an application on Civil Service Jobs. You'll submit both your employment history and a personal statement. When giving details in your employment history and personal statement you should highlight your experience in line with essential criteria below: Demonstrates significant experience of leading other BAs in the delivery of business analysis activities within complex projects environments. Demonstrates experience in undertaking cross-cutting analysis across several feature/product teams to identify improvements.

You and your role You will lead business analysis across one of our complex products, working as part of an Agile team to ensure the solutions we design and build meet both user and organisational needs. There are real people at the end of the decisions we make and the work we do. We need to get it right. A key part of your role will be managing and communicating with senior technical stakeholders. You're there to make sure we all have a shared and clear understanding of requirements, priorities and acceptance criteria, and that we stay aligned to these throughout delivery. You will manage and develop a team of Business Analysts, providing line management, coaching and quality assurance. This includes ensuring requirements and acceptance criteria are clear and testable and promoting consistent, high standards of analysis. You will also identify opportunities to improve business processes, considering wider impacts, risks, issues and benefits. You will advise on appropriate process improvement approaches and analysis techniques and help define the changes needed to deliver any improvements. You'll also lead workshops, interviews and other investigation activities to understand business problems, business needs and user needs within complex products or services, ensuring analysis supports informed decision-making and effective outcomes.

Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool, Birmingham, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £68,205. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up
to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application. Read Less

Pay up to £68,205, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance.

DWP. Digital with Purpose. We are looking for an experienced Senior Business Analyst to join thriving BA community of practise here at DWP Digital. We have opportunities on a range of DWP Digital teams, including Analytics, Health and Disability services, Working Age Services, Benefit Supporting Services, Corporate Centre Services and AI Innovation, and Communication, Collaboration and Network Services. Each of these areas supports critical, large-scale services that impact millions of citizens and colleagues across the UK. DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us.

What skills, knowledge and experience will you need? Click Apply to start an application on Civil Service Jobs. You'll submit both your employment history and a personal statement. When giving details in your employment history and personal statement you should highlight your experience in line with essential criteria below: Demonstrates significant experience of leading other BAs in the delivery of business analysis activities within complex projects environments. Demonstrates experience in undertaking cross-cutting analysis across several feature/product teams to identify improvements.

You and your role You will lead business analysis across one of our complex products, working as part of an Agile team to ensure the solutions we design and build meet both user and organisational needs. There are real people at the end of the decisions we make and the work we do. We need to get it right. A key part of your role will be managing and communicating with senior technical stakeholders. You're there to make sure we all have a shared and clear understanding of requirements, priorities and acceptance criteria, and that we stay aligned to these throughout delivery. You will manage and develop a team of Business Analysts, providing line management, coaching and quality assurance. This includes ensuring requirements and acceptance criteria are clear and testable and promoting consistent, high standards of analysis. You will also identify opportunities to improve business processes, considering wider impacts, risks, issues and benefits. You will advise on appropriate process improvement approaches and analysis techniques and help define the changes needed to deliver any improvements. You'll also lead workshops, interviews and other investigation activities to understand business problems, business needs and user needs within complex products or services, ensuring analysis supports informed decision-making and effective outcomes.

Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool, Birmingham, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £68,205. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up
to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application. Read Less

Business Analyst - Energy & ERP Transformation

Position Description
CGI partners with leading organisations to deliver complex, high-impact change that shapes how industries operate. As a Business Analyst within our Energy practice, you will sit at the heart of large-scale integration and modernisation programmes, helping a major energy client translate strategic objectives into clear, deliverable outcomes. Working across ERP, Operations and HSE systems, and Digital & Analytics initiatives, you will ensure solutions are rooted in real business processes and can be safely adopted in production-critical and safety-regulated environments. At CGI, you are trusted to take ownership, encouraged to bring fresh thinking to complex challenges, and supported by a collaborative network of experts as you grow your career.
CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go.
This role is based in Aberdeen, working in a hybrid model with regular on-site presence (typically weekly and as required for business workshops).

Your future duties and responsibilities
In this role, you will work closely with business stakeholders, project managers, architects and delivery teams to understand, shape and document business needs across finance, supply chain, operations and reporting. You will play a key role in ensuring that change is clearly defined, traceable, and aligned to both business objectives and regulatory or safety constraints.
You will support delivery across both stage-gate and Agile environments, applying structured analysis techniques while adapting to the needs of complex integration and modernisation programmes. Through strong facilitation and clear communication, you will help ensure solutions are understood, validated, and successfully adopted into live operation.
Key responsibilities
• Discover & Elicit business, functional and non-functional requirements through interviews, workshops and analysis
• Map & Analyse as-is and to-be processes, data flows and gaps across ERP, HSE and operational systems
• Specify & Validate user stories, use cases and acceptance criteria to support backlog refinement and testing
• Trace & Support delivery from requirement through design, build, test and deployment, including UAT
• Facilitate & Communicate effectively between business and technology teams, driving clarity and decisions
• Support & Enable change adoption, ensuring processes and controls are understood in safety-critical contexts

Required qualifications to be successful in this role
To succeed, you will bring strong experience as a Business Analyst on technology-enabled change programmes, with the confidence to operate in complex, multi-stakeholder environments. You will be comfortable taking ownership of analysis activities while working collaboratively to deliver sustainable business outcomes.
Essential qualifications
• Extensive experience gathering and documenting business requirements on medium-to-large IT programmes
• Strong capability in process mapping (e.g. BPMN or equivalent) and gap analysis
• Proven experience facilitating stakeholder workshops and working across business and IT teams
• Demonstrable successful experience working as a Business Analyst, ideally on integration or consolidation programmes
• Ability to work on-site in Aberdeen 2-3 days per week and as required for workshops
Desirable qualifications
• BCS Business Analysis Diploma or equivalent
• Agile Business Analysis certification
• Experience within the energy or oil & gas sector
• Domain experience aligned to ERP, HSE/operations, or data and reporting initiatives

Together, as owners, let's turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction.

Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team-one of the largest IT and business consulting services firms in the world. Read Less

Business Analyst - Financial Systems

Position Description
At CGI, you will play a pivotal role in shaping large-scale SAP transformation programmes that drive measurable outcomes for leading retail clients. Working at the intersection of business and technology, you will translate complex processes into impactful solutions, enabling smarter decision-making and operational excellence. You'll contribute to high-value delivery, influence strategic direction, and collaborate with experts across disciplines, all within a culture that empowers ownership, encourages innovative thinking, and supports your professional growth and long-term success.

CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go.

This is a hybrid position with some travel to Milton Keynes

Your future duties and responsibilities
In this role, you will lead the analysis and validation of business processes within a major SAP transformation, ensuring alignment between business needs and system capabilities. You will work closely with stakeholders across finance, retail, and technology teams to shape solution design, drive clarity in requirements, and deliver high-quality artefacts that underpin programme success. Your work will directly influence strategic decisions, enabling effective transformation outcomes while operating in a collaborative and supportive environment.

You will take ownership of translating complex requirements into structured deliverables, contribute to data migration and solution design strategies, and play a key role in bridging business and technical teams to ensure seamless delivery.

Lead & facilitate stakeholder workshops to define requirements and resolve ambiguities
Analyse & map business processes across finance, retail, and procure-to-pay domains
Perform & document fit-gap analysis aligned to SAP capabilities
Develop & deliver high-quality artefacts (BRDs, process maps, functional specs, UAT scripts)
Collaborate & align with architects, SAP consultants, and data migration specialists
Identify & mitigate risks related to system design and data migration
Present & influence decision-making through structured, executive-level outputs

Required qualifications to be successful in this role
You will bring strong experience as a Business Analyst within complex transformation programmes, with the ability to operate confidently across business and technical domains. You should demonstrate excellent stakeholder engagement, structured analysis, and the ability to produce clear, high-quality documentation that drives delivery outcomes.

Experience across Finance, Retail, or Procure-to-Pay processes
Proven experience as a Business Analyst with strong experience of financial environments
Strong expertise in fit-gap analysis and requirements engineering
Ability to facilitate workshops and manage senior stakeholders effectively
Strong documentation skills across BRDs, process maps, and functional specifications
Understanding of data migration, system integrations, and compliance considerations
Familiarity with tools such as Jira, Confluence, and process mapping tools

Together, as owners, let's turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction.

Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team-one of the largest IT and business consulting services firms in the world. Read Less

Manual Test Analyst

Position Description
The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven and emerging technologies, agile delivery processes and our deep expertise across the breadth of space, defence, intelligence, aerospace and maritime, all underpinned by our end-to-end cyber capability. We work collaboratively with global technology companies, cutting edge SMEs and academia to deliver the optimal solution for each client.

CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named one of the 'World's Best Employers' by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go.

CGI are looking to hire a Test Analyst, with a strong background in manual testing, to work alongside Infrastructure, Development and Project Management teams.

Due to the secure nature of the programme, you will need to currently hold UK Security Clearance. This position will be a hybrid position, working out of our site in Leatherhead.

Your future duties and responsibilities
• Writing manual tests (Application, Infrastructure and Security)
• Running manual tests using the project approved tools
• Interpretation of test results and preliminary investigation of failures
• Raising defects and monitoring them through to resolution
• Writing Test Documentation (i.e. Test Plans and Test Reports) when required
• Active participation at Team meetings
• Effective collaboration with other teams
• Be able to work independently

Required qualifications to be successful in this role
Essential:
• 5+ years experience of Manual Testing and Script Writing
• Experience of Continuous Integration Tools
• Experience designing and producing manual tests
• Experience of Test Management Tools e.g. OpenText AQM
• Good Problem investigation
• Analysis skills

Together, as owners, let's turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction.

Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team-one of the largest IT and business consulting services firms in the world. Read Less

Technical Business Analyst

Position Description
Secure Innovation is part of CGI's Space, Defence and Intelligence business unit, focused primarily on the delivery of contemporary and innovative technical solutions for the government agencies most challenging problems. Our teams work alongside our clients to help them understand how to exploit technologies to maintain competitive advantage. Our systems are engineered for performance, security, reliability and scalability; built with modern CI and CD tooling and techniques. We are currently looking for an experienced technical business analyst to join our team, primarily to help translate user needs into intuitive, actionable dashboards, working closely with stakeholders to ensure data is meaningful, trusted and usable - being able to think outside of the box to overcome challenges is essential!

Your future duties and responsibilities
The role offers fantastic opportunities to work on leading edge and bespoke technologies within an interesting and highly rewarding environment. We are heavily committed to developing our members and provide excellent learning and development opportunities to ensure that your knowledge and skills keep pace with the evolving technology landscape. We engender a culture of innovation, collaboration and ownership; highly motivated self-starters thrive within our organisation. Although we would like candidates to have all of the skills we need, we would consider high quality individuals who meet most of the criteria.

Required qualifications to be successful in this role
Business Analysis and Stakeholder Engagement

. Capturing and refining user requirements
. Creating structured documentation (e.g. requirements traceability matrix)
. Strong customer engagement and workshop facilitation skills
. Ability to present insights and solutions clearly to stakeholders

Data and Dashboard Thinking

. Strong data literacy (interpreting datasets, spotting trends/issues)
. Experience designing dashboards or reports
. Wireframing dashboards with a focus on usability and clarity
. Understanding of what makes a dashboard useful, not just visually appealing

Testing & Delivery

. Functional testing of tools and dashboards
. Facilitating or supporting User Acceptance Testing (UAT)
. Ensuring outputs meet user needs and are production-ready
. Excellent interpersonal skills

Desirable:

. Experience with Kibana (or similar tools like Power BI, Tableau)
. Basic Python for data handling or analysis
. Understanding of data processing pipelines
. UX/UI design principles
. Delivering user training or guided sessions

Together, as owners, let's turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction.

Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team-one of the largest IT and business consulting services firms in the world. Read Less

Energy & Utilities Business Analyst

Position Description
The UK energy & utilities industry is going through a period of unprecedented change as the country seeks to meet its net zero ambitions and grapples with deep rooted challenges in our water sector. CGI's Energy & Utilities business is looking to grow our team with additional Business Analysts. Do you want to make an impact on the sector? Are you looking to work with high-profile clients within the UK electricity, gas and water industries? Would you like to be part of a secure, growing company with the scale and strength to take your career to the next level?

As a Business Analyst you will be joining CGI's Energy & Utilities team that shapes and delivers solutions across the UK industry - working with a wide range of energy and water companies and related market participants.

CGI was selected both as the "Best Very Big Company to Work for in the Technology Industry" by the Sunday Times in 2025 and one of the 'World's Best Employers' by Forbes magazine in 2024. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a partner not just an employee.

We are committed to inclusivity, building a genuinely diverse community of talent and inspiring more everyone to pursue careers in our sector. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go.

Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance.

Your future duties and responsibilities
Your role will involve work across the full implementation life-cycle, including analysis and documentation of business and functional requirements, business process analysis, strategic solution recommendations and solution architecture, design, testing and cut-over. You will be involved in defining scope and business priorities for business changes, eliciting requirements, selecting appropriate techniques for the elicitation of detailed requirements and specifying business and system requirements.

Required qualifications to be successful in this role
To be successful in this role you will have worked within the UK utilities sector within one or more core business areas, undertaking business analysis activities. You will have experience of working in a project environment in addition to any operational roles. You will be familiar with Business Analysis Techniques for the modelling and understanding a business and its operation and identifying and evaluating solutions to business problems.

You will have experience of one or more relevant energy & utilities industry solutions from software providers covering core business functions such as customer engagement, sales, pricing, forecasting, billing/CRM, collections, ETRM, MDMS, SCADA, network/outage management, GIS, asset management, workforce management and water quality.
You will be a team player with strong communication and presentation skills and an ability to engage at all stakeholder levels.

Desirable experience includes:

• Experience of working as a Business or Technical Analyst in the energy & utilities industry on assignments supporting business and/or IT transformation.
• Experience of current and future industry and regulatory change
• Experience of business process mapping/business process re-engineering
• Track record of finding innovative solutions to business challenges.
• The ability to create and maintain clearly written business requirements and functional system design documentation.
• The Ability to multi-task, with experience of working on various projects at any one time.

Together, as owners, let's turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction.

Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team-one of the largest IT and business consulting services firms in the world. Read Less

Closing Date: 22/04/2026

Together, we re working to welcome millions more passengers, while ensuring aviation can continue to be a force for good by leading global efforts in sustainability. At Heathrow, you can be part of this providing solutions that make every journey better for millions each year. That means ensuring we meet the changing needs of the passengers, colleagues and partners who use our airport to work, travel, trade, shop, eat, explore and connect. Our Solutions team covers project management, process improvement, business change, technology, cyber defence, masterplanning, infrastructure and procurement. It brings together people with the skills to deliver prestigious and often large-scale projects, from transforming terminals to making big reductions in our carbon emissions.

Every day will test your skills and give you the opportunity to make your mark. You might be working with the technology and data that power our city within a city, driving vital commercial agreements with everyone from retailers to airlines, or improving the unique infrastructure that includes everything from 200 buildings to 250 HV substations. It s a collaborative environment, where you can rely on the support of the experts around you as you take on projects you ll both take pride in and feel passionate about.

Job Description

Working across the full Cyber Security function, the role defines and matures meaningful performance metrics to assess the effectiveness of detective and protective controls, identify emerging risks and trends, and support data-led decision making at both operational and senior leadership levels.

By ensuring security performance is measurable, transparent, and aligned to organisational risk appetite and regulatory expectations, this role directly enables continuous improvement of the organisation s security posture.

Success requires strong analytical capability, commercial awareness, and the ability to translate complex technical data into clear, credible insights for a wide range of stakeholders

Your role will involve Collect, aggregate, and manage cyber security telemetry and metrics from across security tools, platforms, and processes. Analyse security data to identify trends, emerging risks, control effectiveness, and improvement opportunities. Produce clear, accurate, and timely reports for both technical teams and senior stakeholders. Provide insight-led recommendations to enhance detective and protective security controls Support risk and compliance activities through evidence-based metrics and analysis. Track progress against cyber initiatives, control enhancements, and assurance actions to ensure measurable outcomes. These skills are essential Ability to define meaningful security metrics that drive insight rather than activity reporting, aligned to KPIs and business goals. Strong analytical skills with the ability to identify trends, risks, and improvement opportunities from complex data sets. Experience producing high-quality reports, dashboards, and presentations tailored to different audiences. Ability to translate technical security data into clear, actionable business insight. Strong stakeholder engagement skills with a proven ability to build trusted working relationships. Knowledge of data visualisation or reporting tools such as Power BI, Tableau, Service Now and operational databases. Strong understanding of cyber security principles, controls, and operating models. Experience working within a Cyber Security Governance, Risk & Assurance function. Familiarity with industry frameworks and standards such as ISO/IEC 27001, NIST CSF, NIST 800-53, or similar. About us

There s something so special about working at the world s most iconic airport. Its sights. Its sounds. Its constant air of excitement. Heathrow is an amazing backdrop to a career filled with unique opportunities.

Every day, you ll discover a world full of fresh possibilities and end the day buzzing with stories to tell, as you encounter people from all cultures, nationalities and experiences. A world full of pride for what we do and no end of exciting career prospects to explore.

It brings out the best in all of us. And inspires everyone to deliver on our ambitious plans. Together, we re working to welcome millions more passengers while ensuring aviation can continue to be a force for good by leading global efforts in sustainability.

Join us on that journey and we'll help you achieve your ambitions too. Supporting you to learn, encouraging you to be yourself, backing you to achieve more than you might ever have imagined. Because there s no place like Heathrow.

Our rewards

We offer competitive salaries and excellent benefits that will support you now and in the future. As well as performance-based annual bonuses and our longer-term Share in Success Bonus plans, we also offer generous annual leave allowances and market-leading pensions. With family friendly policies, access to private health insurance and a wide range of wellbeing tools, we ll support you to be at your best inside and outside work. And of course, we ll provide varied learning and development opportunities too. Here you ll find everything you need for a fulfilling career journey that can take you in exciting directions.

Working Location

Our Hybrid working approach offers the opportunity for colleagues in some roles to work from home for an average of two days a week, providing the flexibility to work in an agile way whilst ensuring we deliver for the operational needs of Heathrow. Working arrangements vary from team to team and will be confirmed during the recruitment process. You ll need to be based in the UK and within a commutable distance to Heathrow.

Sustainable Travel to work

Heathrow s Sustainable Travel Guide sets out easy and sustainable travel options that everyone can access.

Equal Opportunities

As an equal opportunities employer, we encourage applications from all. We believe that diverse talent makes us stronger not least because we welcome passengers from all corners of the globe, every single day. Heathrow is an accessible place to work. With five diversity networks, we champion inclusivity and celebrate individuality.

Join Heathrow and discover unlimited opportunities to make a difference.

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