About us SFG20 is the industry standard for building maintenance. Providing services and pioneering technologies that empower people to create and sustain safer buildings. Our mission is to make buildings better using our standard, software and expertise. Our vision is to become the leading authority for built environment maintenance that protects and enhances quality of life. About the role The IT Support Analyst plays a vital role in enabling SFG20 to operate efficiently and securely, ensuring our people and customers are supported by reliable, well-managed technology. By providing high-quality technical support, maintaining critical systems, and responding to customer technical enquiries, this role helps ensure our software, services, and data are trusted, resilient, and aligned with industry best practice. Key Responsibilities Provide high-quality first- and second-line IT support to internal users via the HubSpot ServiceDesk, ensuring timely and effective resolution of incidents and service requests. Diagnose, troubleshoot, and resolve hardware, software, and system issues, escalating more complex problems where appropriate and tracking them through to resolution. Support, maintain, and administer the HubSpot CRM platform and associated tools, including user access, configuration, data integrity, and ongoing optimisation. Support other business-critical systems that underpin sales, marketing, and customer engagement activities. Respond to technical customer queries in a clear, accurate, and customer-focused manner. Complete technical customer questionnaires, including security, compliance, and IT due-diligence responses, using Loopio. Work closely with internal stakeholders to ensure customer responses are accurate, consistent, and aligned with SFG20’s technical and security posture. Identify opportunities to improve IT support processes, tools, and systems, contributing to increased service quality, resilience, and productivity. Collaborate with development and technical teams to help identify, prioritise, and implement system and process improvements. Create and maintain clear documentation, knowledge base articles, and internal guidance materials. Stay up to date with industry best practices, emerging technologies, and security standards, sharing knowledge across the business to continuously improve support delivery. Essential experience Experience providing first- and second-line IT support in a business environment. Strong working knowledge of IT service desk processes and ticketing systems (e.g. HubSpot ServiceDesk or similar). Experience supporting business applications and SaaS platforms, particularly CRM systems such as HubSpot. Ability to respond to technical customer queries clearly and professionally. Experience completing or contributing to technical, security, or compliance questionnaires. Strong problem-solving skills, with the ability to diagnose, prioritise, and resolve issues efficiently. Excellent communication skills, with the ability to explain technical issues to non-technical users. Ability to manage competing priorities and work effectively under pressure. Strong attention to detail and a commitment to quality and accuracy. Desirable experience Experience using Loopio or similar response management tools. Knowledge of information security, compliance, and assurance frameworks (e.g. Cyber Essentials, ISO 27001). Experience supporting or administering HubSpot CRM or other sales and marketing platforms. Familiarity with cloud-based environments and modern SaaS architectures. Experience working alongside software development teams. Awareness of ITIL or structured service management practices. Interest in continuous improvement and automation of support processes. Additional Information All candidates must be able to demonstrate a pre-existing right to work and travel within the UK. We are unfortunately not able to offer sponsorship. Documentary evidence will be required. All offers are subject to satisfactory vetting and reference checks. Our Benefits: 26 days holiday + Bank holidays + buy up to 5 days Private Medical insurance with BUPA Remote/Hybrid first policy Employee Assistance programme with WeCare ‍‍ Enhanced Family Friendly Benefits ️‍♂️ Gym Discounts and more! Equal opportunities for everyone Diversity and inclusion are our priorities, and we’re ensuring we have lots of support so our people can grow at SFG20 and do their best work! We embrace diversity by fostering an inclusive environment where everyone feels welcome, safe and able to bring their whole self to work. We’re an equal opportunity employer. Applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or disability status. If there’s anything we can do to accommodate your specific situation, please let us know. Read Less

About us SFG20 is the industry standard for building maintenance. Providing services and pioneering technologies that empower people to create and sustain safer buildings. Our mission is to make buildings better using our standard, software and expertise. Our vision is to become the leading authority for built environment maintenance that protects and enhances quality of life. About the role The IT Support Analyst plays a vital role in enabling SFG20 to operate efficiently and securely, ensuring our people and customers are supported by reliable, well-managed technology. By providing high-quality technical support, maintaining critical systems, and responding to customer technical enquiries, this role helps ensure our software, services, and data are trusted, resilient, and aligned with industry best practice. Key Responsibilities Provide high-quality first- and second-line IT support to internal users via the HubSpot ServiceDesk, ensuring timely and effective resolution of incidents and service requests. Diagnose, troubleshoot, and resolve hardware, software, and system issues, escalating more complex problems where appropriate and tracking them through to resolution. Support, maintain, and administer the HubSpot CRM platform and associated tools, including user access, configuration, data integrity, and ongoing optimisation. Support other business-critical systems that underpin sales, marketing, and customer engagement activities. Respond to technical customer queries in a clear, accurate, and customer-focused manner. Complete technical customer questionnaires, including security, compliance, and IT due-diligence responses, using Loopio. Work closely with internal stakeholders to ensure customer responses are accurate, consistent, and aligned with SFG20’s technical and security posture. Identify opportunities to improve IT support processes, tools, and systems, contributing to increased service quality, resilience, and productivity. Collaborate with development and technical teams to help identify, prioritise, and implement system and process improvements. Create and maintain clear documentation, knowledge base articles, and internal guidance materials. Stay up to date with industry best practices, emerging technologies, and security standards, sharing knowledge across the business to continuously improve support delivery. Essential experience Experience providing first- and second-line IT support in a business environment. Strong working knowledge of IT service desk processes and ticketing systems (e.g. HubSpot ServiceDesk or similar). Experience supporting business applications and SaaS platforms, particularly CRM systems such as HubSpot. Ability to respond to technical customer queries clearly and professionally. Experience completing or contributing to technical, security, or compliance questionnaires. Strong problem-solving skills, with the ability to diagnose, prioritise, and resolve issues efficiently. Excellent communication skills, with the ability to explain technical issues to non-technical users. Ability to manage competing priorities and work effectively under pressure. Strong attention to detail and a commitment to quality and accuracy. Desirable experience Experience using Loopio or similar response management tools. Knowledge of information security, compliance, and assurance frameworks (e.g. Cyber Essentials, ISO 27001). Experience supporting or administering HubSpot CRM or other sales and marketing platforms. Familiarity with cloud-based environments and modern SaaS architectures. Experience working alongside software development teams. Awareness of ITIL or structured service management practices. Interest in continuous improvement and automation of support processes. Additional Information All candidates must be able to demonstrate a pre-existing right to work and travel within the UK. We are unfortunately not able to offer sponsorship. Documentary evidence will be required. All offers are subject to satisfactory vetting and reference checks. Our Benefits: 26 days holiday + Bank holidays + buy up to 5 days Private Medical insurance with BUPA Remote/Hybrid first policy Employee Assistance programme with WeCare ‍‍ Enhanced Family Friendly Benefits ️‍♂️ Gym Discounts and more! Equal opportunities for everyone Diversity and inclusion are our priorities, and we’re ensuring we have lots of support so our people can grow at SFG20 and do their best work! We embrace diversity by fostering an inclusive environment where everyone feels welcome, safe and able to bring their whole self to work. We’re an equal opportunity employer. Applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or disability status. If there’s anything we can do to accommodate your specific situation, please let us know. Read Less

Fully Remote (UK based) | Competitive Salary + Bonus + Generous Equity | B Corp Certified TrustedHousesitters is a fast growing, direct-to-consumer marketplace that is redefining pet care and travel. Here at TrustedHousesitters, we’re on a mission to make travel work better for pets, for their people, and for the global community of animal lovers who look after them. We’ve got big plans on becoming the world’s most-loved travel solution for pet people. We’ve built something pretty special: a trusted place where pet owners and sitters connect to keep pets happy at home while their humans explore the world. We’ve already grown into a global community with members in over 140 countries, a product people genuinely love, and a team of more than 100 brilliant humans powering it all. But we’re only just getting started. Our goal? To grow to 1 million members and make TrustedHousesitters the world’s most-loved travel solution for pet people. At the moment, a sit starts every two minutes somewhere on the planet. We want that to be every single minute and we know the only way we’ll get there is with the right people in the right roles. The right people in the right roles will shape our future. So, here’s the big question: Could that be you? The Role: Part analyst, part growth strategist, full owner Fifty million people in the UK and US alone could be TrustedHousesitters members. Around forty thousand visit us every day. How we present our product, and embed trust to our prospective new members to improve conversion is one of the most interesting analytical challenges for us right now - and this role sits right in the middle of it. You'll own the analytics for our new member revenue product squads. Own the funnel, own the experiments, own the recommendations. You'll be the person who doesn't just explain what happened in the data - you'll have a point of view on what to do about it. We're looking for someone who goes looking for the questions nobody's asked yet. What you'll actually be doing Own the growth analytics for our new member revenue squads - acquisition funnel, conversion, activation, the works - and build a picture of what's actually driving (or blocking) member growth Spot opportunities in the data before anyone asks you to look. Turn them into recommendations that change what gets built, not just what gets reported Lead instrumentation on new features - defining tracking, success metrics, and guardrail metrics before anything ships, not after Design and run A/B and multivariate experiments end-to-end: from hypothesis through to decision-ready insight. Set the standard for how experimentation works across your squads Build the dashboards and self-serve reporting that means stakeholders can answer their own questions - and you spend less time running the same queries every Monday Challenge assumptions. Act as the analytical voice in the room when product and commercial decisions are being made. Be the person who's comfortable saying "I don't think that's what the data shows" Mentor other analysts and help raise the analytical bar across the team - in SQL, in experimentation, in how we tell a story with numbers What we're looking for Solid product or growth analytics experience in a subscription, marketplace, SaaS, or platform business - where the funnel is complex and the metrics actually matter The ability to own end-to-end analysis for a product area, from scoping through to recommendation, with minimal direction. Advanced SQL. You're not reaching for documentation for standard analytical patterns. dbt experience is a genuine plus Solid understanding of experimentation - hypothesis design, A/B and multivariate testing, statistical significance, the places where naive analysis goes wrong. And experience applying it, not just describing it Fluency in growth and product metrics: conversion, activation, churn - and how those numbers connect to things the business actually cares about Strong data storytelling. You can explain what the numbers mean to a product manager, and also to a CFO. Different rooms, different language, same rigour Product instincts. This isn't just an analytics role. We want someone who generates ideas, not just validates them Nice to have Experience with event tracking and CDPs - Segment, Amplitude, Mixpanel, or similar Python or R for more advanced modelling or automation Experience integrating AI tools into analytical workflows in a way that's actually made a difference - not just "I've used ChatGPT" You might feel like a fish out of water if... We know this isn't what you'd see in most job ads - but TrustedHousesitters isn't most companies. Trust, transparency, and honest feedback aren't just things we say; they're genuinely how we operate, every day. So rather than leaving you guessing if things don't work out, we'd rather give you what you need to make a great decision upfront about whether this opportunity is right for you. With that in mind, here are a few things worth considering before you hit apply. You're most comfortable when the question is handed to you. This role needs someone who goes looking for the question. If your best work tends to happen when a stakeholder has defined the problem clearly and you're building the analysis to answer it - that's a genuinely valuable skill, just not quite the shape of this one. You think of experimentation as a process to follow, not a discipline to own. We're not looking for someone who can run an A/B test to spec. We're looking for someone who'll push back when the experiment is designed badly, mentor others through the parts they get wrong, and build the frameworks that make the whole team better at it. You're happiest when the business is stable and the roadmap is fixed. THS is growing fast and the product is evolving constantly. The analytical picture shifts. Priorities shift. That's the job - and if predictability is important to how you do your best work, it's worth naming that upfront. If you're reading this and one of those points resonates, and you're sitting there thinking "that's me, but I know I can make it work" - we'd love to hear why. Send a Cover letter. There's a human at the heart of every decision we make here (hi!) - and we'll always take the time to review applications for anyone who wants to join us. The Process We value your time and aim for a transparent, efficient process: Intro call (~20 mins) - with the Talent team. A two-way conversation: we'll tell you more about the role and THS, you tell us about your background and what you're looking for Hiring manager interview (~30 mins) - with the Product Analytics Lead. Covering your analytical experience, approach to experimentation, and how you think about growth problems Take-home task (~1-.5 hours) - a short analytical exercise. We'll share a brief in advance and give you time to work through it at your own pace £65,000 - £70,000 a year In addition to a competitive salary and bonus, we offer a range of benefits, including: For the love of pets Each year, you’ll get a Premium TrustedHousesitters Combined membership which includes benefits like free airport lounge passes, Sit Cancellation Plan and Home and Contents Plan, plus five Premium memberships to gift to friends and family Our team can work remotely from as many house sits as they like, and we contribute up to £500 per year towards travel costs to and from sits Find a rescue pet to join your family and we’ll cover the adoption fees, as well as “pawternity” to help your pet settle into their new home Health Read Less

Fully Remote (UK based) | Competitive Salary + Bonus + Generous Equity | B Corp Certified TrustedHousesitters is a fast growing, direct-to-consumer marketplace that is redefining pet care and travel. Here at TrustedHousesitters, we’re on a mission to make travel work better for pets, for their people, and for the global community of animal lovers who look after them. We’ve got big plans on becoming the world’s most-loved travel solution for pet people. We’ve built something pretty special: a trusted place where pet owners and sitters connect to keep pets happy at home while their humans explore the world. We’ve already grown into a global community with members in over 140 countries, a product people genuinely love, and a team of more than 100 brilliant humans powering it all. But we’re only just getting started. Our goal? To grow to 1 million members and make TrustedHousesitters the world’s most-loved travel solution for pet people. At the moment, a sit starts every two minutes somewhere on the planet. We want that to be every single minute and we know the only way we’ll get there is with the right people in the right roles. The right people in the right roles will shape our future. So, here’s the big question: Could that be you? The Role: Part analyst, part growth strategist, full owner Fifty million people in the UK and US alone could be TrustedHousesitters members. Around forty thousand visit us every day. How we present our product, and embed trust to our prospective new members to improve conversion is one of the most interesting analytical challenges for us right now - and this role sits right in the middle of it. You'll own the analytics for our new member revenue product squads. Own the funnel, own the experiments, own the recommendations. You'll be the person who doesn't just explain what happened in the data - you'll have a point of view on what to do about it. We're looking for someone who goes looking for the questions nobody's asked yet. What you'll actually be doing Own the growth analytics for our new member revenue squads - acquisition funnel, conversion, activation, the works - and build a picture of what's actually driving (or blocking) member growth Spot opportunities in the data before anyone asks you to look. Turn them into recommendations that change what gets built, not just what gets reported Lead instrumentation on new features - defining tracking, success metrics, and guardrail metrics before anything ships, not after Design and run A/B and multivariate experiments end-to-end: from hypothesis through to decision-ready insight. Set the standard for how experimentation works across your squads Build the dashboards and self-serve reporting that means stakeholders can answer their own questions - and you spend less time running the same queries every Monday Challenge assumptions. Act as the analytical voice in the room when product and commercial decisions are being made. Be the person who's comfortable saying "I don't think that's what the data shows" Mentor other analysts and help raise the analytical bar across the team - in SQL, in experimentation, in how we tell a story with numbers What we're looking for Solid product or growth analytics experience in a subscription, marketplace, SaaS, or platform business - where the funnel is complex and the metrics actually matter The ability to own end-to-end analysis for a product area, from scoping through to recommendation, with minimal direction. Advanced SQL. You're not reaching for documentation for standard analytical patterns. dbt experience is a genuine plus Solid understanding of experimentation - hypothesis design, A/B and multivariate testing, statistical significance, the places where naive analysis goes wrong. And experience applying it, not just describing it Fluency in growth and product metrics: conversion, activation, churn - and how those numbers connect to things the business actually cares about Strong data storytelling. You can explain what the numbers mean to a product manager, and also to a CFO. Different rooms, different language, same rigour Product instincts. This isn't just an analytics role. We want someone who generates ideas, not just validates them Nice to have Experience with event tracking and CDPs - Segment, Amplitude, Mixpanel, or similar Python or R for more advanced modelling or automation Experience integrating AI tools into analytical workflows in a way that's actually made a difference - not just "I've used ChatGPT" You might feel like a fish out of water if... We know this isn't what you'd see in most job ads - but TrustedHousesitters isn't most companies. Trust, transparency, and honest feedback aren't just things we say; they're genuinely how we operate, every day. So rather than leaving you guessing if things don't work out, we'd rather give you what you need to make a great decision upfront about whether this opportunity is right for you. With that in mind, here are a few things worth considering before you hit apply. You're most comfortable when the question is handed to you. This role needs someone who goes looking for the question. If your best work tends to happen when a stakeholder has defined the problem clearly and you're building the analysis to answer it - that's a genuinely valuable skill, just not quite the shape of this one. You think of experimentation as a process to follow, not a discipline to own. We're not looking for someone who can run an A/B test to spec. We're looking for someone who'll push back when the experiment is designed badly, mentor others through the parts they get wrong, and build the frameworks that make the whole team better at it. You're happiest when the business is stable and the roadmap is fixed. THS is growing fast and the product is evolving constantly. The analytical picture shifts. Priorities shift. That's the job - and if predictability is important to how you do your best work, it's worth naming that upfront. If you're reading this and one of those points resonates, and you're sitting there thinking "that's me, but I know I can make it work" - we'd love to hear why. Send a Cover letter. There's a human at the heart of every decision we make here (hi!) - and we'll always take the time to review applications for anyone who wants to join us. The Process We value your time and aim for a transparent, efficient process: Intro call (~20 mins) - with the Talent team. A two-way conversation: we'll tell you more about the role and THS, you tell us about your background and what you're looking for Hiring manager interview (~30 mins) - with the Product Analytics Lead. Covering your analytical experience, approach to experimentation, and how you think about growth problems Take-home task (~1-.5 hours) - a short analytical exercise. We'll share a brief in advance and give you time to work through it at your own pace £65,000 - £70,000 a year In addition to a competitive salary and bonus, we offer a range of benefits, including: For the love of pets Each year, you’ll get a Premium TrustedHousesitters Combined membership which includes benefits like free airport lounge passes, Sit Cancellation Plan and Home and Contents Plan, plus five Premium memberships to gift to friends and family Our team can work remotely from as many house sits as they like, and we contribute up to £500 per year towards travel costs to and from sits Find a rescue pet to join your family and we’ll cover the adoption fees, as well as “pawternity” to help your pet settle into their new home Health Read Less

Grafana Labs, the company behind the open observability cloud, is founded on the principles of open source, open standards, open ecosystems, and open culture. Grafana Cloud, our fully managed observability platform, is flexible and built for scale. With Grafana Cloud's actually useful AI, organizations can see, understand, and act on all their disparate data to move at the speed of their ambitions. Today, more than 35 million users and 7,000+ customers – including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce – trust Grafana Labs to ensure reliability of their applications and systems, resolve incidents quickly, and optimize their telemetry to reduce noise and cost. We are a 100% remote company with 1,600+ team members across 40+ countries, and we’re backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote position. We are looking for candidates in the UK, Germany, Sweden or Spain. About the Role We’re looking for a Staff Product Analyst to join our growing Product Analytics team and serve as a strategic partner to Grafana’s AI organization . This role will support the teams building Grafana Assistant , our synchronous chat experience; Investigations , our asynchronous AI workflow for incident analysis; and AI observability solutions , including Sigil . You will shape how the AI team measures success by defining KPIs, improving measurement practices, guiding experiment design and evaluation, and translating data into recommendations that influence product decisions. This is a highly cross-functional role. You’ll work closely with Product, Design, Engineering, and Data partners, with a primary focus on supporting the AI team, and report to the Product Analytics Manager If you’re excited about building strong product analytics capabilities and using data to shape the future of AI-powered experiences at Grafana , we’d love to hear from you. You Will Partner cross functionally across Product to establish top-level KPIs, dashboards, and product roadmap planning Define how success is measured for AI-powered product experiences, including adoption, engagement, quality, retention, and user outcomes Guide the instrumentation of product data in collaboration with our Product Design, Product Management, and Engineering teams to enable reliable analysis of AI features and workflows. Design, evaluate, and interpret experiments to assess the impact of new AI capabilities and inform product decisions. Develop dbt models to transform and test our user behavior data in partnership with our Analytics Engineering team Influence best practices for Product Analytics across teams and help define standards as the company scales Contribute to defining the long-term vision and strategy for Product Analytics, balancing near-term needs with scalable, durable solutions. You have Experience partnering across product and engineering organizations, and familiarity with typical product KPIs and frameworks (e.g., DAU/MAU, funnels, A/B testing) Experience defining and tracking success metrics for complex product areas, ideally including AI-powered features or workflows. SQL: writing complex yet efficient SQL is a daily habit for you Data Visualization: experience with any of the following tools: Tableau, Looker, Omni, Hex, or of course, Grafana! Experience writing dbt models, implementing Product Analytics tooling (e.g., Heap, Pendo, Amplitude, FullStory), and code version control (git) Experience using AI-assisted coding tools (e.g., Cursor, Claude Code) to quickly prototype and iterate across analysis, data modeling, instrumentation, visualization and code development. Excellent communication skills, able to explain technical topics to non-technical audiences, and maintain many of the essential cross-team and cross-functional relationships necessary for the team’s success A plus if you have Knowledge about observability Familiarity with Airflow or Prefect - generating ad hoc ETL jobs In the UK, the Base compensation range for this role is £91,755 - £110,106. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here . *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range Read Less

Grafana Labs, the company behind the open observability cloud, is founded on the principles of open source, open standards, open ecosystems, and open culture. Grafana Cloud, our fully managed observability platform, is flexible and built for scale. With Grafana Cloud's actually useful AI, organizations can see, understand, and act on all their disparate data to move at the speed of their ambitions. Today, more than 35 million users and 7,000+ customers – including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce – trust Grafana Labs to ensure reliability of their applications and systems, resolve incidents quickly, and optimize their telemetry to reduce noise and cost. We are a 100% remote company with 1,600+ team members across 40+ countries, and we’re backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote position. We are looking for candidates in the UK, Germany, Sweden or Spain. About the Role We’re looking for a Staff Product Analyst to join our growing Product Analytics team and serve as a strategic partner to Grafana’s AI organization . This role will support the teams building Grafana Assistant , our synchronous chat experience; Investigations , our asynchronous AI workflow for incident analysis; and AI observability solutions , including Sigil . You will shape how the AI team measures success by defining KPIs, improving measurement practices, guiding experiment design and evaluation, and translating data into recommendations that influence product decisions. This is a highly cross-functional role. You’ll work closely with Product, Design, Engineering, and Data partners, with a primary focus on supporting the AI team, and report to the Product Analytics Manager If you’re excited about building strong product analytics capabilities and using data to shape the future of AI-powered experiences at Grafana , we’d love to hear from you. You Will Partner cross functionally across Product to establish top-level KPIs, dashboards, and product roadmap planning Define how success is measured for AI-powered product experiences, including adoption, engagement, quality, retention, and user outcomes Guide the instrumentation of product data in collaboration with our Product Design, Product Management, and Engineering teams to enable reliable analysis of AI features and workflows. Design, evaluate, and interpret experiments to assess the impact of new AI capabilities and inform product decisions. Develop dbt models to transform and test our user behavior data in partnership with our Analytics Engineering team Influence best practices for Product Analytics across teams and help define standards as the company scales Contribute to defining the long-term vision and strategy for Product Analytics, balancing near-term needs with scalable, durable solutions. You have Experience partnering across product and engineering organizations, and familiarity with typical product KPIs and frameworks (e.g., DAU/MAU, funnels, A/B testing) Experience defining and tracking success metrics for complex product areas, ideally including AI-powered features or workflows. SQL: writing complex yet efficient SQL is a daily habit for you Data Visualization: experience with any of the following tools: Tableau, Looker, Omni, Hex, or of course, Grafana! Experience writing dbt models, implementing Product Analytics tooling (e.g., Heap, Pendo, Amplitude, FullStory), and code version control (git) Experience using AI-assisted coding tools (e.g., Cursor, Claude Code) to quickly prototype and iterate across analysis, data modeling, instrumentation, visualization and code development. Excellent communication skills, able to explain technical topics to non-technical audiences, and maintain many of the essential cross-team and cross-functional relationships necessary for the team’s success A plus if you have Knowledge about observability Familiarity with Airflow or Prefect - generating ad hoc ETL jobs In the UK, the Base compensation range for this role is £91,755 - £110,106. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here . *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range Read Less

Correlation One develops the workforce’s skills for the AI economy Enterprises and governments work with us to develop talent and close critical data, digital, and technology skills gaps. Our global programs, including Data Skills for All (DS4A) and data competitions, also empower underrepresented communities and accelerate careers. Our mission is to create equal access to the data-driven jobs of the future. We partner with top employers and government organizations to make that a reality, including Amazon, Coca-Cola, Johnson Read Less

Correlation One develops the workforce’s skills for the AI economy Enterprises and governments work with us to develop talent and close critical data, digital, and technology skills gaps. Our global programs, including Data Skills for All (DS4A) and data competitions, also empower underrepresented communities and accelerate careers. Our mission is to create equal access to the data-driven jobs of the future. We partner with top employers and government organizations to make that a reality, including Amazon, Coca-Cola, Johnson Read Less

Gigged AI is an open talent marketplace specialising in the IT and technology sector. We have an opportunity live at the moment for a Business Analyst with specific experience across Accounts Receivable. Thie role can be worked remote, or hybrid (Glasgow City Centre) - occasional travel to client site may be required throughout engagement Location: UK-based Duration: Initial 6-month contract Start Date: ASAP Day Rate: £550 IR35 Status: Inside IR35 All applicant proposals will be reviewed directly on the Gigged AI platform by the hiring manager. In order to send a proposal please follow the below steps head to https://app.gigged.ai/sign-up?type=t and create a free talent profile once signed in, follow this link to the project - https://app.gigged.ai/find-a-gig/6zkGP7wDRpX you will now see a 'submit proposal' button please fill this in (intro, relevant experience, and attach CV to this) The Opportunity: We're delivering a large-scale e-invoicing transformation programme across multiple countries. The programme focuses on enabling automated invoice submission to government tax portals, ensuring compliance with evolving local tax regulations and mandates. This role requires strong Accounts Receivable (AR) experience. Candidates must have a solid understanding of AR processes, invoice lifecycles and finance operations, with the ability to translate complex business and tax requirements into clear deliverables for technology teams. As the programme continues to expand throughout 2026, we're looking for an experienced Finance Business Analyst to join the team and help manage a fast-moving international delivery roadmap. What You'll Be Doing Gather, analyse and document business requirements across multiple country implementations Act as the bridge between Finance, Tax and Technology teams throughout the project lifecycle Translate finance and regulatory requirements into clear functional requirements, user stories and process documentation for technical delivery teams Work closely with solution architects, developers, product teams and third-party vendors to ensure requirements are understood and delivered correctly Facilitate workshops and requirements sessions with both local and global stakeholders Support the delivery of country-specific e-invoicing solutions, ensuring alignment with local tax regulations Manage changing priorities and implementation timelines across multiple jurisdictions Support testing, process validation, defect management and business readiness activities What We're Looking For Essential Experience Proven experience working as a Business Analyst on finance transformation, finance systems or regulatory change programmes Strong Accounts Receivable (AR) process knowledge and experience Experience working closely with both business stakeholders and technology delivery teams Ability to produce high-quality requirements documentation, process maps and user stories Strong stakeholder management and workshop facilitation skills Experience translating business requirements into deliverables that can be consumed by technical teams Ability to confidently engage with senior stakeholders and subject matter experts Highly Desirable Experience with e-invoicing, tax compliance, VAT or regulatory reporting initiatives Exposure to multinational or multi-country programme delivery Experience working alongside tax teams, tax consultants or finance compliance functions Understanding of invoice lifecycle management, tax controls and government reporting requirements Personal Attributes Strong communicator with the ability to influence and challenge stakeholders where required Patient and methodical approach to requirements gathering Comfortable working across different cultures and with teams where English may not be the first language Able to adapt quickly to changing priorities and programme timelines Confident facilitating discussions between finance, tax and technical stakeholders Read Less

Gigged AI is an open talent marketplace specialising in the IT and technology sector. We have an opportunity live at the moment for a Business Analyst with specific experience across Accounts Receivable. Thie role can be worked remote, or hybrid (Glasgow City Centre) - occasional travel to client site may be required throughout engagement Location: UK-based Duration: Initial 6-month contract Start Date: ASAP Day Rate: £550 IR35 Status: Inside IR35 All applicant proposals will be reviewed directly on the Gigged AI platform by the hiring manager. In order to send a proposal please follow the below steps head to https://app.gigged.ai/sign-up?type=t and create a free talent profile once signed in, follow this link to the project - https://app.gigged.ai/find-a-gig/6zkGP7wDRpX you will now see a 'submit proposal' button please fill this in (intro, relevant experience, and attach CV to this) The Opportunity: We're delivering a large-scale e-invoicing transformation programme across multiple countries. The programme focuses on enabling automated invoice submission to government tax portals, ensuring compliance with evolving local tax regulations and mandates. This role requires strong Accounts Receivable (AR) experience. Candidates must have a solid understanding of AR processes, invoice lifecycles and finance operations, with the ability to translate complex business and tax requirements into clear deliverables for technology teams. As the programme continues to expand throughout 2026, we're looking for an experienced Finance Business Analyst to join the team and help manage a fast-moving international delivery roadmap. What You'll Be Doing Gather, analyse and document business requirements across multiple country implementations Act as the bridge between Finance, Tax and Technology teams throughout the project lifecycle Translate finance and regulatory requirements into clear functional requirements, user stories and process documentation for technical delivery teams Work closely with solution architects, developers, product teams and third-party vendors to ensure requirements are understood and delivered correctly Facilitate workshops and requirements sessions with both local and global stakeholders Support the delivery of country-specific e-invoicing solutions, ensuring alignment with local tax regulations Manage changing priorities and implementation timelines across multiple jurisdictions Support testing, process validation, defect management and business readiness activities What We're Looking For Essential Experience Proven experience working as a Business Analyst on finance transformation, finance systems or regulatory change programmes Strong Accounts Receivable (AR) process knowledge and experience Experience working closely with both business stakeholders and technology delivery teams Ability to produce high-quality requirements documentation, process maps and user stories Strong stakeholder management and workshop facilitation skills Experience translating business requirements into deliverables that can be consumed by technical teams Ability to confidently engage with senior stakeholders and subject matter experts Highly Desirable Experience with e-invoicing, tax compliance, VAT or regulatory reporting initiatives Exposure to multinational or multi-country programme delivery Experience working alongside tax teams, tax consultants or finance compliance functions Understanding of invoice lifecycle management, tax controls and government reporting requirements Personal Attributes Strong communicator with the ability to influence and challenge stakeholders where required Patient and methodical approach to requirements gathering Comfortable working across different cultures and with teams where English may not be the first language Able to adapt quickly to changing priorities and programme timelines Confident facilitating discussions between finance, tax and technical stakeholders Read Less

Correlation One develops the workforce’s skills for the AI economy Enterprises and governments work with us to develop talent and close critical data, digital, and technology skills gaps. Our global programs, including Data Skills for All (DS4A) and data competitions, also empower underrepresented communities and accelerate careers. Our mission is to create equal access to the data-driven jobs of the future. We partner with top employers and government organizations to make that a reality, including Amazon, Coca-Cola, Johnson Read Less

HR Data Process Analyst (AI) - Large well known organisation - Coventry based - Salary up to £45,000 based on experience. Hybrid working (one day a week from home) A large UK Business is currently looking for an individual who can drive forward data quality, automation and AI technology within their HR shared services team. This is a fantastic new role for someone that has a genuine interest in data and HR systems to support transformation across the business. Duties will include: - Improving data quality across Workday HRIS - Optimising HR processes - Supporting systems team with HRIS bugs - Working to automate manual HR processes - Developing AI technology within the HR function To be considered suitable for this HR Business Improvement role you will need the following skills and experience: - Interest or experience in HR Systems and AI - Data analysis tools such as Power BI / Tableau - Ability to look at and automate system processes - Experience with Workday would be seen as an advantage Read Less

Gigged AI is an open talent marketplace specialising in the IT and technology sector. We have an opportunity live at the moment for a Finance Business Analyst (Accounts Receivable / E-Invoicing) This role is hybrid, with 2 days per week in Glasgow City Centre Office. Location: UK-based Duration: Initial 6-month contract Start Date: July 2026 Day Rate: £500 IR35 Status: Inside IR35 All applicant proposals will be reviewed directly on the Gigged AI platform by the hiring manager. In order to send a proposal please follow the below steps head to app.gigged.ai and create a free talent profile once signed in, follow this link to the project - https://app.gigged.ai/find-a-gig/6zkGP7wDRpX you will now see a 'submit proposal' button please fill this in (intro, relevant experience, and attach CV to this) Role Overview The Opportunity: Our client is delivering a large-scale e-invoicing transformation programme across multiple countries. The programme focuses on enabling automated invoice submission to government tax portals, ensuring compliance with evolving local tax regulations and mandates. This role requires strong Accounts Receivable (AR) experience. Candidates must have a solid understanding of AR processes, invoice lifecycles and finance operations, with the ability to translate complex business and tax requirements into clear deliverables for technology teams. As the programme continues to expand throughout 2026, we're looking for an experienced Finance Business Analyst to join the team and help manage a fast-moving international delivery roadmap. What You'll Be Doing Gather, analyse and document business requirements across multiple country implementations Act as the bridge between Finance, Tax and Technology teams throughout the project lifecycle Translate finance and regulatory requirements into clear functional requirements, user stories and process documentation for technical delivery teams Work closely with solution architects, developers, product teams and third-party vendors to ensure requirements are understood and delivered correctly Facilitate workshops and requirements sessions with both local and global stakeholders Support the delivery of country-specific e-invoicing solutions, ensuring alignment with local tax regulations Manage changing priorities and implementation timelines across multiple jurisdictions Support testing, process validation, defect management and business readiness activities What We're Looking For Essential Experience Proven experience working as a Business Analyst on finance transformation, finance systems or regulatory change programmes Strong Accounts Receivable (AR) process knowledge and experience Experience working closely with both business stakeholders and technology delivery teams Ability to produce high-quality requirements documentation, process maps and user stories Strong stakeholder management and workshop facilitation skills Experience translating business requirements into deliverables that can be consumed by technical teams Ability to confidently engage with senior stakeholders and subject matter experts Highly Desirable Experience with e-invoicing, tax compliance, VAT or regulatory reporting initiatives Exposure to multinational or multi-country programme delivery Experience working alongside tax teams, tax consultants or finance compliance functions Understanding of invoice lifecycle management, tax controls and government reporting requirements Personal Attributes Strong communicator with the ability to influence and challenge stakeholders where required Patient and methodical approach to requirements gathering Comfortable working across different cultures and with teams where English may not be the first language Able to adapt quickly to changing priorities and programme timelines Confident facilitating discussions between finance, tax and technical stakeholders Read Less

Gigged AI is an open talent marketplace specialising in the IT and technology sector. We have an opportunity live at the moment for a Finance Business Analyst (Accounts Receivable / E-Invoicing) This role is hybrid, with 2 days per week in Glasgow City Centre Office. Location: UK-based Duration: Initial 6-month contract Start Date: July 2026 Day Rate: £500 IR35 Status: Inside IR35 All applicant proposals will be reviewed directly on the Gigged AI platform by the hiring manager. In order to send a proposal please follow the below steps head to app.gigged.ai and create a free talent profile once signed in, follow this link to the project - https://app.gigged.ai/find-a-gig/6zkGP7wDRpX you will now see a 'submit proposal' button please fill this in (intro, relevant experience, and attach CV to this) Role Overview The Opportunity: Our client is delivering a large-scale e-invoicing transformation programme across multiple countries. The programme focuses on enabling automated invoice submission to government tax portals, ensuring compliance with evolving local tax regulations and mandates. This role requires strong Accounts Receivable (AR) experience. Candidates must have a solid understanding of AR processes, invoice lifecycles and finance operations, with the ability to translate complex business and tax requirements into clear deliverables for technology teams. As the programme continues to expand throughout 2026, we're looking for an experienced Finance Business Analyst to join the team and help manage a fast-moving international delivery roadmap. What You'll Be Doing Gather, analyse and document business requirements across multiple country implementations Act as the bridge between Finance, Tax and Technology teams throughout the project lifecycle Translate finance and regulatory requirements into clear functional requirements, user stories and process documentation for technical delivery teams Work closely with solution architects, developers, product teams and third-party vendors to ensure requirements are understood and delivered correctly Facilitate workshops and requirements sessions with both local and global stakeholders Support the delivery of country-specific e-invoicing solutions, ensuring alignment with local tax regulations Manage changing priorities and implementation timelines across multiple jurisdictions Support testing, process validation, defect management and business readiness activities What We're Looking For Essential Experience Proven experience working as a Business Analyst on finance transformation, finance systems or regulatory change programmes Strong Accounts Receivable (AR) process knowledge and experience Experience working closely with both business stakeholders and technology delivery teams Ability to produce high-quality requirements documentation, process maps and user stories Strong stakeholder management and workshop facilitation skills Experience translating business requirements into deliverables that can be consumed by technical teams Ability to confidently engage with senior stakeholders and subject matter experts Highly Desirable Experience with e-invoicing, tax compliance, VAT or regulatory reporting initiatives Exposure to multinational or multi-country programme delivery Experience working alongside tax teams, tax consultants or finance compliance functions Understanding of invoice lifecycle management, tax controls and government reporting requirements Personal Attributes Strong communicator with the ability to influence and challenge stakeholders where required Patient and methodical approach to requirements gathering Comfortable working across different cultures and with teams where English may not be the first language Able to adapt quickly to changing priorities and programme timelines Confident facilitating discussions between finance, tax and technical stakeholders Read Less

Description Are you passionate about collaborating with business teams and stakeholders to analyse, improve, and automate processes? Do you thrive in a dynamic environment where your expertise shapes the quality culture and enhances product reliability? If so, join us as a Business Analyst and play a vital role in our mission. Be a part of our team and help us deliver innovative solutions that make a real impact. At SkyCell, we're on a mission to change the world by revolutionizing the global supply chain. Our cutting-edge temperature-controlled container solutions are designed to ensure the safe and secure delivery of life-saving pharmaceuticals, with sustainability at the core of everything we do. We’re a fast-growing, purpose-driven scale-up where you’ll make an impact, feel empowered, and thrive in a diverse, innovative environment. Why SkyCell? 🌱 Purpose-Driven Work : Make a real difference by contributing to a more sustainable future in global logistics and healthcare. 🚀 Innovation at Heart : Work with cutting-edge technology and be at the forefront of supply chain innovation. 🌎 Stronger Together : Join a supportive team of talented individuals from over 40 countries, where we work together every step of the way. 💡 Growth Opportunities : We believe in investing in our people – continuous learning and development are key pillars of SkyCell. 🏆 Award-Winning Culture : Join a workplace recognized for its commitment to excellence with a ‘Great Place to Work’ award, as well as a Platinum Ecovadis rating highlighting our sustainability and employee well-being. What You'll Do: Collaborate with business teams and stakeholders to analyse, improve, and automate company processes Elicit, gather, and document requirements, translating them into clear functional specifications Develop and maintain user stories, use cases, process flows, and activity diagrams to ensure shared understanding Assess the business impact of technical decisions and verify alignment with strategic goals Collaborate with the team and stakeholders to shape the product roadmap and prioritize features Provide guidance and clarification to development teams throughout the delivery lifecycle Support quality assurance efforts by reviewing test cases and assisting with validation Contribute to testing strategies for automation and non-functional requirements Act as a triage expert for incoming requests, bugs, and improvement opportunities Resolve technical issues and remove cross-functional blockers as they arise Manage projects with defined milestones and deliverables, ensuring progress and risks are communicated effectively Create documentation and training materials for end users to support new functionality adoption Requirements What You'll Bring: Bachelor’s degree in Computer Science, Information Technology, Business, or related field; or equivalent experience 4+ years of experience in Business Analysis, Product Analysis, or a related role Demonstrated ability to gather, document, and translate requirements into actionable deliverables Proven experience working closely with technical teams and understanding system-level impacts, with a solid understanding of integrations, APIs, and data flows Strong problem-solving and troubleshooting skills, with the ability to manage complex cross-functional dependencies. Hands-on experience facilitating workshops, interviews, and stakeholder sessions Excellent communication and presentation skills, with the ability to articulate complex issues to both technical and non-technical audiences Familiarity with Agile/Scrum methodologies and backlog management tools (e.g., Jira, Confluence). Experience with product ownership or product strategy is a benefit Knowledge of process modelling techniques (e.g., BPMN, UML). Ability to define KPIs and measure product or project impact is a plus Detail-oriented with a strong commitment to accuracy and quality Professional certifications, such as CBAP, PMI-PBA, CSPO, or their equivalent, are an advantage Benefits What's In It For You? ⚡ Flexibility we’re offering a chance to be part of something bigger. At SkyCell, you’ll help build a future where pharmaceutical delivery is efficient, sustainable, and transformative. Stay Connected with SkyCell Visit http://www.skycell.ch and explore #WeAreSkyCell on LinkedIn How to Apply Simply click ‘apply for this job’ below! We can’t wait to meet you and discuss how you can contribute to our mission! Please note, we are unable to consider applications sent to us via email. If you have any questions, you can contact our Talent Team ( talent@skycell.ch ). SkyCell AG is an equal opportunity employer that values diversity and is committed to creating an inclusive environment for all. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, gender identity, age, disability, or any other legally protected characteristic. For this position, if you are not located in, or able to relocate (without sponsorship) to one of the above locations, your application cannot be considered. Read Less

Who We Are TetraScience is the Scientific Data and AI company. We are catalyzing the Scientific AI revolution by designing and industrializing AI-native scientific data sets, which we bring to life in a growing suite of next gen lab data management solutions, scientific use cases, and AI-enabled outcomes. TetraScience is the category leader in this vital new market, generating more revenue than all other companies in the aggregate. In the last year alone, the world’s dominant players in compute, cloud, data, and AI infrastructure have converged on TetraScience as the de facto standard, entering into co-innovation and go-to-market partnerships: Latest News and Announcements | TetraScience Newsroom: In connection with your candidacy, you will be asked to carefully review the Tetra Way letter, authored directly by Patrick Grady, our co-founder and CEO. This letter is designed to assist you in better understanding whether TetraScience is the right fit for you from a values and ethos perspective. It is impossible to overstate the importance of this document and you are encouraged to take it literally and reflect on whether you are aligned with our unique approach to company and team building. If you join us, you will be expected to embody its contents each day. Who You Are You are a strategic, analytically minded professional with a passion for bridging scientific insights and cutting-edge technology. You thrive in environments where you can collaborate with scientists, product managers, and engineers to transform complex scientific data into actionable outcomes. With deep domain knowledge in drug discovery/preclinical development, CMC, or Quality, you are skilled at uncovering innovative use cases that drive AI and machine learning applications. Your ability to engage with scientists and business leaders alike makes you a key player in maximizing the value of scientific data. You will need to be a high clock speed and forward-thinking individual with a passion for developing requirements for complex solutions targeted to R exposure to FAIR principles and modern data architecture is a plus. Strong coding or scripting background (e.g., Python, Nextflow, AWS, SDKs) and familiarity with scientific tools, databases, and ontologies is preferred. Exceptional communication and storytelling ability to engage technical and executive stakeholders. Prior experience in customer-facing, consulting, or commercial-scientific interface roles. What You Will Do Customer Data Exploration : Investigate diverse customer datasets, identifying enrichment and AI-readiness opportunities. Scientific Use Case Development: Collaborate with customers to define, iterate, and implement innovative scientific AI/ML use cases. Stakeholder Engagement: Conduct onsite interviews and workshops to deeply understand customer challenges and data landscapes. Data Analysis and Enrichment: Perform exploratory data analysis and define transformation workflows that enable scientific AI. Workflow Documentation: Develop visual documentation including workflow diagrams, ERDs, and ontology definitions. AI Model Evaluation: Provide practical scientific input on model output, with suggestions to improve real-world performance. Customer Enablement: Deliver onsite demonstrations, conduct working sessions, and act as a trusted advisor in AI adoption. Strategic Insight: Propose new directions, experiments, or platforms that can amplify scientific discovery and development. Competitive Salary and equity in a fast-growing company. Supportive, team-oriented culture of continuous improvement. Generous paid time off (PTO). Remote working opportunities, when not at customer sites Read Less

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts , accounts for 16-17 year olds , a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save , invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ Hear from our UK team about what it's like working at Monzo ✨ London/Cardiff/UK Remote | 💰£56,000 - £70,000 dependent on experience + Benefits | Hear from the team ✨ ⭐ Our Finance team We're looking for a highly proactive, enthusiastic and commercially-minded Treasury product control analyst to work within our Financial team, and help us build a world-class finance function. This role would be well suited to a qualified, or soon to qualify, accountant with a background in Treasury financial reporting and control. We have some really exciting challenges coming up like systems implementation, expanding into the European Union, continuing to grow our customer base, keep growing our lending business and adding to our marketplace which all leads to exciting Treasury activity including investment activity and derivative execution. You’ll work on scaling Monzo in a controlled way, while helping us optimise our financial control processes with the help of technology. You’ll join the Finance team and report to our Treasury Product Controller. 🔑 You’ll play a key role by... Working very closely with our Product Controller and Treasury team as we continue to build our product control capabilities in Finance, helping support Treasury with all market execution activity. Take ownership of the daily control processes around Treasury products, including trade confirmations, trade market matching, collateral management, daily profit and loss reporting, valuation controls around Treasury financial instrument pricing and helping to build out best-practice, scalable controls. Help manage a tight process with the rest of our Finance team to ensure a swift month-end close process for Treasury reporting, including derivative and hedge accounting processes. Understand the Treasury business and their products to write insightful management commentary. Work with our engineers and data teams to automate the production elements of this role, allowing you to focus on the parts of the role where your knowledge and skills provide the most value. Assist with the implementation of our new accounting system, from a Treasury perspective, to make sure we are taking advantage of all its features to minimise manual elements of reporting. Learn SQL skills to run reports and propose solutions that make our processes efficient and scalable. Maintain existing and develop new controls that protect our financial data and our balance sheet substantiation process. Support our year end process working with external auditors and our Financial Reporting squad. Review new Treasury products, assessing the accounting and implementing them in our banking platform and accounting system; including configuration of account mapping in our Treasury Management system. Work with 2LoD and 3LoD to develop a robust control environment. Prepare monthly management and ad-hoc reports, offering meaningful analysis of movements. Resolve miscellaneous inquiries and supporting the overall Finance team wherever needed - from forecasting and valuations, to bank transfers and new system implementations. 🤩 We’d love to hear from you if… You’re a qualified, or soon to qualify, accountant and have had 1-2 years’ experience in product control (bonus points for Treasury experience). You have a great eye for detail. You’re fascinated by the banking and regulatory landscape, and have a good understanding of key financial controls. You’re a self-starter and enjoy tackling what needs doing, whether it’s making a bank transfer or pulling together reports for investors. You’re comfortable translating complex information into simple words for people with diverse backgrounds. You’re interested in using data (SQL skills would be a bonus). You thrive in a dynamic and constantly evolving environment. What we’re doing at Monzo excites you! Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you! 🙌What’s in it for you 💰£56,000 - £70,000 dependent on experience ➕ share options. 📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London/Cardiff) ⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚£1,000 learning budget each year to use on books, training courses and conferences. 🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! Read our full list of benefits . 🌈 The application journey has 3 key steps: Recruiter Screening Call 45 Minute Role Specific Interview 45 Minute Behavioural Interview This process should take around 2-3 weeks - your schedule is really important to us, so we promise to be as flexible as possible! We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here. You’ll hear from us throughout the application process, but if you’ve got any questions, please reach out to business-hiring@monzo.com. You can also use this email address to let us know if there’s anything we can do to make the process easier for you because of disability, neurodiversity or anything else. For more insight into the hiring experience at Monzo, check out our blog post. We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out. #LI-TP2 Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog , 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report. We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊 Read Less

Business Analyst - Wealth Management - Edinburgh, Scotland (Key skills: Business Analyst, Digital Transformation, Business Process Change, Requirement Gathering, Analysis, Documentation, Stakeholder Management, Quality Assurance, UAT, Agile, Change Management, Financial Services, Wealth Management, Business Analyst) Are you a Business Analyst looking to take your career to the next level? Do you want to be part of a prestigious wealth management firm leading a multi-million-pound digital transformation? If you are passionate about driving change, working on cutting-edge financial technology and making a tangible impact in a highly respected organisation, this could be your next big move. Our client, a market-leading wealth management firm based in Edinburgh, is undergoing an ambitious transformation to future-proof its services, optimise business processes and elevate client experiences. With a strong heritage in providing tailored financial solutions to high-net-worth individuals and institutional clients, they are now investing in state-of-the-art technology and innovation to stay ahead of the curve. To support this, they are expanding their change and transformation team and are looking for a talented Business Analyst to drive key digital and process improvement initiatives. This is an exciting opportunity to play a pivotal role in shaping the future of a top-tier financial institution, working alongside senior stakeholders to redesign processes, integrate cutting-edge solutions and deliver high-impact projects. The ideal Business Analyst candidate will have proven experience as a Business Analyst in the financial services sector, ideally within wealth management. A strong background in digital transformation and business process change projects is required. Excellent skills in requirement gathering, process mapping and documentation are essential. Strong stakeholder management and the ability to work with both technical and non-technical teams is required. Experience working in Agile environments and change management initiatives is essential. Knowledge of financial services regulations and compliance is desirable. All Business Analyst positions come with the following benefits: Annual bonus and profit-sharing scheme, rewarding your contributions. Hybrid working model, with the flexibility to balance remote and in-office work. Pension scheme with enhanced employer contributions to secure your future. Private healthcare, dental, and life insurance - covering you and your family. Fully funded training Read Less

📍Cardiff, London or Remote (UK) | 💰 £76,500 to £95,000 + Incentive Awards tied to your performance + Benefits | Data Team, Borrowing Our team Our Borrowing Collective is building innovative, responsible lending products that give customers greater transparency, flexibility, and control over their money. You’ll be working on Monzo’s credit card products, helping to design, optimise, and grow our lending strategies. This is a high-impact, cross-functional environment where you’ll partner closely with Product, Engineering, Data Science, Finance, and Risk Read Less

Who We Are TetraScience is the Scientific Data and AI company. We are catalyzing the Scientific AI revolution by designing and industrializing AI-native scientific data sets, which we bring to life in a growing suite of next gen lab data management solutions, scientific use cases, and AI-enabled outcomes. TetraScience is the category leader in this vital new market, generating more revenue than all other companies in the aggregate. In the last year alone, the world’s dominant players in compute, cloud, data, and AI infrastructure have converged on TetraScience as the de facto standard, entering into co-innovation and go-to-market partnerships: Latest News and Announcements | TetraScience Newsroom: In connection with your candidacy, you will be asked to carefully review the Tetra Way letter, authored directly by Patrick Grady, our co-founder and CEO. This letter is designed to assist you in better understanding whether TetraScience is the right fit for you from a values and ethos perspective. It is impossible to overstate the importance of this document and you are encouraged to take it literally and reflect on whether you are aligned with our unique approach to company and team building. If you join us, you will be expected to embody its contents each day. Who You Are You are a strategic, analytically minded professional with a passion for bridging scientific insights and cutting-edge technology. You thrive in environments where you can collaborate with scientists, product managers, and engineers to transform complex scientific data into actionable outcomes. With deep domain knowledge in drug discovery/preclinical development, CMC, or Quality, you are skilled at uncovering innovative use cases that drive AI and machine learning applications. Your ability to engage with scientists and business leaders alike makes you a key player in maximizing the value of scientific data. You will need to be a high clock speed and forward-thinking individual with a passion for developing requirements for complex solutions targeted to R exposure to FAIR principles and modern data architecture is a plus. Strong coding or scripting background (e.g., Python, Nextflow, AWS, SDKs) and familiarity with scientific tools, databases, and ontologies is preferred. Exceptional communication and storytelling ability to engage technical and executive stakeholders. Prior experience in customer-facing, consulting, or commercial-scientific interface roles. What You Will Do Customer Data Exploration : Investigate diverse customer datasets, identifying enrichment and AI-readiness opportunities. Scientific Use Case Development: Collaborate with customers to define, iterate, and implement innovative scientific AI/ML use cases. Stakeholder Engagement: Conduct onsite interviews and workshops to deeply understand customer challenges and data landscapes. Data Analysis and Enrichment: Perform exploratory data analysis and define transformation workflows that enable scientific AI. Workflow Documentation: Develop visual documentation including workflow diagrams, ERDs, and ontology definitions. AI Model Evaluation: Provide practical scientific input on model output, with suggestions to improve real-world performance. Customer Enablement: Deliver onsite demonstrations, conduct working sessions, and act as a trusted advisor in AI adoption. Strategic Insight: Propose new directions, experiments, or platforms that can amplify scientific discovery and development. Competitive Salary and equity in a fast-growing company. Supportive, team-oriented culture of continuous improvement. Generous paid time off (PTO). Remote working opportunities, when not at customer sites Read Less

Job Title: Senior IT Support Analyst Location: Remote (travel to offices in the North West approx. 1-2 times per month) Salary: Up to £30,000 per annum Contract: Full-Time, Permanent I'm working with a long-standing client who is looking to add a Senior IT Support Analyst to their growing team. This role has become available due to an internal promotion, a clear sign of the career development opportunities on offer. You'll provide both 1st and 2nd line IT support, working closely with key business stakeholders to ensure systems remain reliable, efficient, and fit for purpose. The position is primarily remote, with occasional travel to the North West for on-site meetings and support. Key Responsibilities Deliver 1st and 2nd line IT support to internal users, resolving a broad range of technical issues. Act as a trusted point of contact for business stakeholders, ensuring excellent communication and service delivery. Support and maintain various software applications, particularly Case Management and Healthcare systems (experience in these is advantageous). Diagnose, troubleshoot, and escalate complex issues where necessary. Contribute to IT projects, system enhancements, and process improvements. Keep accurate documentation of incidents, resolutions, and standard processes. Skills Read Less

Discover your future at Citi Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact. Job Overview The OpenLink Endur Position is a senior level position responsible for establishing and implementing new or revised application systems and programs in coordination with the Technology team. This candidate will be primarily developing an understanding of our users' strategic direction, issues, and project goals. The successful candidate must be able to bridge the gap between user-functionality and system developers and assist in documenting, evaluating, and translating business architectures and needs into IT applications. Overview Role Overview/What will you do: The successful applicant will work closely with existing development team to enhance the current OpenLink platform including integrating with the Global Commodities application stack The successful applicant must demonstrate drive and initiative, be goal-oriented, dedicated and self-sufficient. He/she should be able to work well under pressure, adapt quickly to changing priorities and maintain focus on key tasks during busy periods. Responsible for designing and developing a technology stack, leveraging on a combination of existing platforms and building new strategic platforms, and migrate existing business functions from legacy systems. Close interaction with Traders and Quants to understand new requirements for applications across the platform, specifically focused on trade modelling and lifecycle. Increase productivity of the technology teams' build and delivery cycles, and design system solutions to maximize operational efficiency of the business processes/workflows. Engage senior business heads, providing frequent Read Less

Company Description Legal help companies to settle their pension liabilities and focus on growing their businesses; and enable investment for the long term to back our pension promises. Recruiter: Olivr England ( [email protected] ) Internal Closing Date: 11/07/2025 Job Description We’re recruiting for a Model and Financial Controls Team Senior Analyst to join us on a 12 month secondment. . What you'll be doing: Managing and maintaining the EUC (End User Computing) model inventory Supporting the business with EUC-related queries and audit actions Producing management information for senior stakeholders and committees Conducting deep dives into financial processes and identifying control gaps Mapping processes and recommending improvements to reduce operational risk Assisting in embedding IFRS 17 into business-as-usual operations Engaging with stakeholders to improve risk culture and awareness Collaborating with teams across Finance, Investments and Pricing Qualifications Who we're looking for: Part-qualified or qualified accountant or equivalent finance professional experience Strong organisational and stakeholder engagement skills Good understanding of financial reporting and IFRS 17 processes Knowledge of financial controls and risk management Good communicating skills and can work effectively in a team environment Comfortable using tools like Power BI, Alteryx, R or Python (desirable) A proactive, solutions-focused mindset Whatever your role, we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer: The opportunity to participate in our annual, performance -related bonus plan and valuable share schemes Generous pension contribution Life assurance Healthcare Plan (permanent employees only) At least 25 days holiday, plus public holidays, 26 days after 2 years’ service. There’s also the option to buy and sell holiday Competitive family leave Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice (permanent employees only) There are the many discounts we offer – both for our own products and at a range of high street stores and online In 2023, some of our workspaces were redesigned. Our offices are great spaces to connect and collaborate and have your wellbeing at the heart Additional Information At L Read Less

Systems Engineer/Systems Analyst ( Aviation ) Bristol £1,000 to £1,200 per day Are you a Systems Engineer/Systems Analyst or similar looking to join a leading Military Flight Training School who are delivery next generation training for some of the UK's most intense frontline missions. Do you want a role that will be both challenging and rewarding, where you will be responsible for improving performances and processes that can benefit the military and its overall mission of national security. On offer is the exciting opportunity for a Systems Engineer/Systems Analyst to join a leading UK Military Flight School who are training the latest generations for the most important frontline missions. In this role, the successful Systems Engineer/Systems Analyst would be responsible for working closely with key stakeholders to support the creation of flight data monitoring systems for a range of military and defence customers. The ideal Systems Engineer/Systems Analyst would have experience in a similar role. They would be willing to work onsite in Bristol and happy to work on either a permanent or contract basis. The Role: Working with diverse stakeholders to support the creation of Flight Data Monitoring proposals. Promote increased use of flight data monitoring. Liaise with functional teams, customers and suppliers to ensure FDM services meet programme requirements. Identify FDM related risks and adhere to safety Read Less

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🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts , accounts for 16-17 year olds , a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save , invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ Hear from our UK team about what it's like working at Monzo ✨ Security Analyst [Year in placement] Closing date: Friday February 6th 2026 📍London or UK Remote | 💰 £30,600 | Start Date: September 2026 We are seeking 2 highly motivated and passionate individuals to join our Security team at Monzo for placement for a duration of 12 months. This year in placement offers an opportunity for students pursuing studies in Information Security to gain practical experience in a dynamic fintech environment. It will consist of two six-month rotations in our Information Security and Security Operations Squads. Key activities: We have listed the type of work done by an information security and security operations analyst below. You won’t be responsible for every activity over the course of your six month rotation but will have opportunities to contribute in a range of these areas. Information Security Work with the rest of the business to onboard high priority suppliers and partners while managing the associated security risk Get involved in improving how we manage Security at Monzo. We want to leverage new technologies such as generative AI to transform traditional approaches to Security Understand how to support the business to delivery change safely by assessing and helping to mitigate any security risks associated with the change, including product launches Engage with our Security Engineering, Offensive Security, Security Operations and Data Protection teams in everything that you do at Monzo. This will give you exposure to a wide variety of security domains Experience working with our 1st, 2nd and 3rd line risk teams when they are delivering Internal Audits, completing 2nd line risk reviews or controls testing Participate in promoting a security-conscious culture throughout the organisation Support us in making sure we’re compliant with relevant laws and regulations Security Operations Assist in monitoring security events and alerts using security information and event management (SIEM) tooling Analyse security event data to identify potential indicators of compromise (IOCs) and security incidents Collaborate with incident response teams to escalate and investigate security incidents Participate in security incident response activities, including containment, eradication, and recovery Document incident response procedures and outcomes for post-incident analysis and improvement Contribute to the collection and analysis of threat intelligence data to identify emerging threats and trends Assist in integrating threat intelligence feeds into security operations processes for proactive threat hunting Contribute to the tuning and configuration of security tools to improve detection accuracy and reduce false positives 🤩 We’d love to hear from you if… You are excited to experience working in information security, and have drive and passion to learn through an internship experience You are currently pursuing a Bachelor's degree in Information Security, Cybersecurity, Computer Science, or a related field You are currently completing your second year at University, you should be completing your final year after the placement years have concluded You have an understanding of information security principles, practices, and technologies You have a strong interest in security operations, incident response, and threat detection methodologies You have an analytical mindset with the ability to analyse and interpret data effectively You are confident in communicating, in writing and verbally You’re excited to experience opportunities in a wide range of security roles You have some familiarity with security tools such as Security Information and Event Management (SIEM), Intrusion Detection / Prevention Systems (IDS/IPS), and Endpoint Detection and Response (EDR) solutions is desirable Please note you must hold the right to work in the UK through the full duration of this placement. 🙌 What’s in it for you Starting September 2026 💰£30,600 annual gross salary 📍This role can be based in our London office, or we are open to remote working across the UK with adhoc meetings in London ⏰ We offer flexible full-time working hours and trust you to work enough hours to do your job well, and at times that suit you and your team 💻 Top-spec Macbook to use over the course of your time with us 🧠 Knowledge-sharing sessions with your squad and wider discipline 👯 Team and company wide socials / events 🍝 Lunch on Monzo twice a week from a range of street food vendors 🌈 The application journey has 4 key steps Our application process involves four main stages: Submit your application with the short questions answered Short call with the recruiter Initial call with one of the team 2 hours of technical and behavioural interviews The closing date for applications is February 6th 2026, but we encourage you to apply as soon as possible as we will be extending offers on a rolling basis. We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here. Please also use that email to let us know if there's anything we can do to make your application process easier for you, because of disability, neurodiversity or any other personal reason. Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog , 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report. We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊 Read Less

Do you thrive in a fast-paced environment, where you gain a tremendous amount of responsibility? Do you want to be part of an exceptional entrepreneurial team with young, motivated and extremely driven people? And are you curious or passionate about marketing? If so, you might be our Email Marketing Analyst. About us SetSales is Northern Europe’s leading sales community and aims to connect and develop commercially-minded executives, decision makers in sales, and aspiring entrepreneurs. We are connecting more than 4,000 professionals from more than 15 countries every year. SetSales is part of United Media which focuses on building large scale industry media and conferences products in sectors such as insurance, HR, private equity, retail, etc. As of today, we have organically launched 8 media companies and acquired one. What we offer you As part of the Marketing team, you have the unique opportunity to be part of building and scaling a company. By providing you with the ownership of our content marketing, we want to constantly push you out of your comfort zone. You’ll be working out of our HQ in London and to ensure a never-ending growth curve, we provide you with: An opportunity to get operational experience in a start-up where both your work and the results are highly tangible and matter to the business A chance to work closely with the CEOs on our marketing execution Unlimited growth potential in our company - we strongly believe in and have a track record of promoting internally A competitive salary. Invaluable transferable skills - boost your interpersonal, research, organisation, outreach and project management skills through experience and training. Your Responsibilities Your responsibilities will vary; however, some of them will be to: Manage email marketing campaigns, segmenting our databases, and maximising revenue opportunities from our CRM and customer database Copywrite and design (with help from our Graphic Designer) emails and email campaigns to drive focus towards our events (i.e. webinars and conferences) Continuously learn and improve future campaigns and strategies Acquire and activate reactive leads Coordinate with the Content and Sales team to ensure we reach the right target group Sell tickets and drive registrants by managing our marketing inbox What we expect from you You possess an unparalleled work ethic with a high sense of urgency. You have a relentless drive and desire to be the very best at what you do. You take ownership of everything you do, are proactive and follow through on commitments. Moreover, you’re humble and you share our passion for building and executing new businesses. Furthermore, we expect that you: Have acquired a bachelor’s or master's degree with outstanding results Have a UK work permit Possess exceptional analytical and problem-solving skills Are an excellent communicator in English, writing and verbally with exceptional attention to detail. Start date Flexible Monday - Friday we work from our office (next to Victoria Station) and do not offer remote work. Read Less

Position Senior Treasury Risk Analyst Group NBKI London Reports To Enterprise Risk Lead Direct Reports None Internal Relationships NBKI management and staff Treasury, Treasury Back Office / Operations, Finance, and Risk NBKI management committees including Asset and support the Operational Risk function in aspects of their work relating to Treasury functions. The incumbent must assist in the below activities: Supporting the embedding of the bank’s risk management framework into its Treasury operations and processes Maintaining a governance and controls framework based on a delineated three lines of defense model. Improving controls around treasury and treasury operations and helping to finalise the treasury target operating model. Support on adequate management of IRRBB, FX Risk, Liquidity Risk (e.g., LCR, NSFR) and capital management. Building mathematical models and analysis of ALM Working collaboratively with Treasury (and other areas of the Bank) to support revenue-generating initiatives within the Bank’s risk appetite (including providing 2nd line monitoring and oversight of risk management practices and providing the business with a view as to ‘good practice’); and Assist on producing key regulatory documents, including the ILAAP, ICAAP, Recovery Plan and RAS. Provide new analytics, tools and insights as and when the demand arises for them. This includes demand from Risk, Treasury and Financial Control. Day-to-day responsibilities: Monitoring and reporting on Treasury’s compliance/performance concerning the Treasury Risk Management Framework. Enhancing the controls environment/practices (preventative and detective controls); To raise concerns about practices, behaviors, and possible breaches of policies and guidelines to the Manager – Treasury Risk, Head of Treasury Risk and/or the CRO. Provide forecasts and unique insights to support Treasury and Risk decision-making. Assist in developing the tools and measures to ensure the bank has meaningful insights into its Interest Rate Risk, Liquidity, Capital and regulatory positions. Creating and maintaining risk registers/logs and overseeing the closure of open action points. Updating the department on domestic and international developments and events that could impact Treasury-related practices (e.g., Banking Committee of Banking Supervision good practice guidelines, etc.) and raising awareness and act on the knowledge. Qualification Appropriate formal risk qualification is highly desirable. (2) Experience: - Intermediate level post-graduate with 5 years’ experience in risk management (or consultant) or ALM • Experience in a banking or financial institution (Risk, Business Portfolio Analysis or Finance), including market risk and / or liquidity risk regulatory calculations and production of management information and reports; • Good appreciation of interest rate risk and liquidity risk modelling. • Broad familiarity with stress-testing (regular and episodic e.g., ILAAP, ICAAP). • Familiarity with the operations of prudential risk management. • Skilled in the visualisation of data and selecting appropriate chart types to inform management • Good communication skills, and the ability to write and speak on technical issues to a non-technical audience • Knowledge of statistical and mathematical concepts such as Monte-Carlo and time series models. • Skilled with Microsoft Excel, including creation of spreadsheets. Experience of MS-Access and/or SQL development would be helpful. • Risk data quality and management • Exposure to “R” and “Python” for coding Read Less

Systems Engineer/Systems Analyst ( Aviation ) Bristol £1,000 to £1,200 per day Are you a Systems Engineer/Systems Analyst or similar looking to join a leading Military Flight Training School who are delivery next generation training for some of the UK's most intense frontline missions. Do you want a role that will be both challenging and rewarding, where you will be responsible for improving performances and processes that can benefit the military and its overall mission of national security. On offer is the exciting opportunity for a Systems Engineer/Systems Analyst to join a leading UK Military Flight School who are training the latest generations for the most important frontline missions. In this role, the successful Systems Engineer/Systems Analyst would be responsible for working closely with key stakeholders to support the creation of flight data monitoring systems for a range of military and defence customers. The ideal Systems Engineer/Systems Analyst would have experience in a similar role. They would be willing to work onsite in Bristol and happy to work on either a permanent or contract basis. The Role: Working with diverse stakeholders to support the creation of Flight Data Monitoring proposals. Promote increased use of flight data monitoring. Liaise with functional teams, customers and suppliers to ensure FDM services meet programme requirements. Identify FDM related risks and adhere to safety Read Less