Infrastructure Specialist - (Microsoft 365 SME) Gloucester (Hybrid) Up to £65,000 + Benefits Are you a Microsoft technology expert looking to take ownership of enterprise-scale Microsoft 365 environments? We're seeking a Microsoft specialist to join a growing technical team as the go-to Microsoft Subject Matter Expert (SME). This is an opportunity for an experienced engineer who thrives on designing, securing, and optimising modern Microsoft environments while acting as a trusted advisor to customers and internal stakeholders. Working across a diverse customer base, you will lead the design and delivery of Microsoft 365, identity, endpoint management, and security solutions, helping organisations maximise their investment in Microsoft's cloud technologies. What You'll Be Doing Act as the Microsoft 365 SME, providing technical leadership and best practice guidance across customer environments. Design, deploy, and optimise Microsoft 365 solutions including Exchange Online, Teams, SharePoint Online, OneDrive, and Microsoft 365 Groups. Lead Microsoft tenant assessments, migrations, remediation projects, and platform modernisation initiatives. Architect and manage secure identity solutions using Microsoft Entra ID. Implement advanced Microsoft security technologies including Conditional Access, MFA, Passwordless Authentication, Privileged Identity Management (PIM), Microsoft Defender, and Microsoft Purview. Manage endpoint security and device lifecycle management through Microsoft Intune and Windows Autopilot. Apply Microsoft Zero Trust principles and security best practices across customer estates. Support compliance, governance, and security frameworks including GDPR and ISO-aligned standards. Drive automation and operational efficiency through PowerShell scripting and process improvement. Act as the senior escalation point for complex technical issues and project delivery. Mentor engineers and contribute to the development of technical standards and service excellence. What We're Looking For Essential Experience Extensive hands-on experience with Microsoft 365 administration, architecture, and security. Deep technical expertise across: Microsoft Entra ID (Azure AD) Microsoft Intune
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