• Remote Account Manager  

    - Derby
    Account Manager Skuuudle helps enterprise customers turn pricing, comp... Read More
    Account Manager Skuuudle helps enterprise customers turn pricing, competitor and market data into better commercial decisions. We work with large retailers, distributors, brands and industrial businesses across multiple markets and regions. As we grow, we are investing in how we look after our existing customers, and this role is central to that. The role This is an existing-customer role with retention as the priority. You will own a book of customers day to day, keep them engaged and getting value, and make sure they renew. Alongside that, you will grow accounts where it is right for the customer. It is not a new-logo sales role. Your job is to keep our customers successful, engaged and renewing, and help them do more with Skuuudle over time. At a glance Reports to: COO. Location: UK-based, remote, with occasional travel to customer meetings. Focus: A book of existing customers. Retention first, then growth. Package: Competitive base plus performance-related OTE, dependent on experience. What you'll do Own day-to-day relationships across a book of existing customers, with retention as your first priority. Own the customer handover for new accounts, coordinating with Operations so accounts start well, expectations are clear and onboarding runs smoothly. Run a regular cadence of check-ins and business reviews that keep customers engaged and show them the value and outcomes they are getting from Skuuudle. Drive adoption of our tool and services across each account, so customers get full value from what they have and rely on Skuuudle day to day. Spot risk early and act on it: low usage, quiet stakeholders, support issues or an approaching renewal. Grow accounts where it is right for the customer, through additional products, data, teams or markets. Turn happy customers into references, case studies and referrals. Build relationships beyond your main contact so accounts do not rest on a single person. Work with our Operations team to turn delivery and results into clear value for the customer. Be the voice of the customer inside Skuuudle, feeding client needs, gaps and feedback to our Operations and product teams. Handle renewals, everyday commercial terms and uplift conversations, partnering with the Strategic Account Director on larger, strategic or complex deals. Keep accurate records of account health, renewal dates, next steps and pipeline. What success looks like First 30 days: You understand Skuuudle's solution and how our data and reporting are delivered, you know the outputs clients receive and what good looks like for them, and you have started meeting the customers in your book. First 90 days: You know your book, have met your key contacts, and have a clear read on each account's renewal date, health and adoption, with next steps for each. First 6 months: Renewals landing on time, gross retention holding across your book, accounts healthy and actively using the product, and a qualified expansion pipeline taking shape. First 12 months: Strong net retention across your book, renewals consistently on time and with uplift where appropriate, healthy adoption, and a steady, qualified expansion pipeline. What you'll bring Experience managing a book of existing B2B customers, ideally in SaaS, data, analytics or a related field. A retention-first mindset: you keep customers successful, engaged and renewing. Confidence handling renewals, uplift conversations and everyday commercial terms. Well organised, with the discipline to track many accounts, renewal dates and next steps at once. Strong relationship skills with both day-to-day contacts and more senior stakeholders. A collaborative style that works closely with Operations, onboarding, product and support. Experience in retail, retail pricing, competitor or comparable market-data environments is a plus. Read Less
  • Remote Channel Account Manager, International  

    - South Yorkshire
    Channel Account Manager, International Location: United Kingdom | Remo... Read More
    Channel Account Manager, International Location: United Kingdom | Remote Department: Commercial Reports To: Linda Trivedi | Head, International Sales Type: Permanent | Full-Time Vacancy Status: This is an active, approved role and we are currently hiring for this position. About Solink At Solink, our mission is to safeguard what matters most . We provide businesses with the tools to know sooner and act faster by transforming video security into real-time operational insights. Our cloud-based platform integrates seamlessly with your existing cameras and systems, turning them into intelligent sensors that detect and interpret key moments. This empowers teams to make data-driven decisions, enhance security, and improve operational efficiency. Trusted by over 30,000 locations across 32+ countries - including brands like McDonald’s and JYSK - Solink delivers clarity when it counts. Our solutions help businesses reduce shrink, optimize performance, and respond proactively to potential threats. We're growing rapidly, earning industry recognition, and scaling with purpose. We’ve been recognized by Deloitte’s Fast 50™ and Fast 500™, Business Intelligence Group, and as one of Ottawa’s Best Places to Work. And we’re just getting started! The Role We’re expanding our Channel team and looking for a Channel Account Manager who will activate and grow revenue through our partner ecosystem. In this role, you’ll work closely with Account Executives and key channel partners, including distributors, VARs, MSPs, and integrators, to drive partner-sourced and partner-influenced opportunities from identification through close. The role is highly execution-focused, supporting active opportunities, enabling partners to sell effectively, accelerating deal progression through reseller channels, and driving measurable revenue growth. You’ll act as the bridge between Solink, our partners, and the sales team to ensure opportunities maintain momentum and convert efficiently. What You’ll Do Own and Expand Channel Relationships: Manage and grow revenue through a portfolio of distributors, VARs, MSPs, and integrators. Drive engagement, accountability, and opportunity progression across existing strategic partners. Cultivate long-term partnerships by understanding partner needs, delivering continuous value, and driving engagement across different stakeholder levels—from executive sponsors to frontline sellers. Partner closely with Account Executives on strategic opportunities, supporting partner engagement, deal progression, and reseller coordination to accelerate revenue generation. Drive Net-New Business through Channel: Activate and enable partners to generate leads and close deals. Leverage deal registration processes, support co-selling, and champion Solink’s value proposition to accelerate customer acquisition. Drive Partner Execution Be a British Citizen, or eligible to work in the United Kingdom. Be willing to comply with Solink’s own security policies and standards. Our Values We do things the Solink way: Act with URGENCY – Our customers move fast, so we do too. Deliver with QUALITY – We sweat the details and hold a high bar. Win with TEAM – No egos. Just outcomes, built together. Lead with TRUST – We earn it through clarity, consistency, and care. These aren’t just words—they shape how we hire, lead, and grow. Why Solink? We’re not just building tech - we’re building a place where great people do great work. Clarity and trust : Where the role allows, we support flexibility in how and where work gets done - and we’re upfront about what’s required. Meaningful equity : Every full-time, permanent employee has a stake in our growth. Comprehensive benefits : A stellar benefits package, ensuring you're fully supported with anything you need. Wellness support : Monthly reimbursement for fitness, wellness, or mental health programs. Growth through merit : Advancement is based on contribution, initiative, and the ability to raise the bar - together. Candid culture : Clear expectations, honest feedback, and no politics. Social connection : From So-learns to Solink-o and So-lunches, we stay connected in ways that actually feel fun. What to Expect from the Hiring Process We respect your time and value transparency. Here’s a general idea of what to expect: Intro call with our Talent Team Interview with the Hiring Manager Role-relevant task or case (if applicable) Final interviews with cross-functional team members Reference Checks Offer Read Less
  • Remote Channel Account Manager, International  

    - Bournemouth
    Channel Account Manager, International Location: United Kingdom | Remo... Read More
    Channel Account Manager, International Location: United Kingdom | Remote Department: Commercial Reports To: Linda Trivedi | Head, International Sales Type: Permanent | Full-Time Vacancy Status: This is an active, approved role and we are currently hiring for this position. About Solink At Solink, our mission is to safeguard what matters most . We provide businesses with the tools to know sooner and act faster by transforming video security into real-time operational insights. Our cloud-based platform integrates seamlessly with your existing cameras and systems, turning them into intelligent sensors that detect and interpret key moments. This empowers teams to make data-driven decisions, enhance security, and improve operational efficiency. Trusted by over 30,000 locations across 32+ countries - including brands like McDonald’s and JYSK - Solink delivers clarity when it counts. Our solutions help businesses reduce shrink, optimize performance, and respond proactively to potential threats. We're growing rapidly, earning industry recognition, and scaling with purpose. We’ve been recognized by Deloitte’s Fast 50™ and Fast 500™, Business Intelligence Group, and as one of Ottawa’s Best Places to Work. And we’re just getting started! The Role We’re expanding our Channel team and looking for a Channel Account Manager who will activate and grow revenue through our partner ecosystem. In this role, you’ll work closely with Account Executives and key channel partners, including distributors, VARs, MSPs, and integrators, to drive partner-sourced and partner-influenced opportunities from identification through close. The role is highly execution-focused, supporting active opportunities, enabling partners to sell effectively, accelerating deal progression through reseller channels, and driving measurable revenue growth. You’ll act as the bridge between Solink, our partners, and the sales team to ensure opportunities maintain momentum and convert efficiently. What You’ll Do Own and Expand Channel Relationships: Manage and grow revenue through a portfolio of distributors, VARs, MSPs, and integrators. Drive engagement, accountability, and opportunity progression across existing strategic partners. Cultivate long-term partnerships by understanding partner needs, delivering continuous value, and driving engagement across different stakeholder levels—from executive sponsors to frontline sellers. Partner closely with Account Executives on strategic opportunities, supporting partner engagement, deal progression, and reseller coordination to accelerate revenue generation. Drive Net-New Business through Channel: Activate and enable partners to generate leads and close deals. Leverage deal registration processes, support co-selling, and champion Solink’s value proposition to accelerate customer acquisition. Drive Partner Execution Be a British Citizen, or eligible to work in the United Kingdom. Be willing to comply with Solink’s own security policies and standards. Our Values We do things the Solink way: Act with URGENCY – Our customers move fast, so we do too. Deliver with QUALITY – We sweat the details and hold a high bar. Win with TEAM – No egos. Just outcomes, built together. Lead with TRUST – We earn it through clarity, consistency, and care. These aren’t just words—they shape how we hire, lead, and grow. Why Solink? We’re not just building tech - we’re building a place where great people do great work. Clarity and trust : Where the role allows, we support flexibility in how and where work gets done - and we’re upfront about what’s required. Meaningful equity : Every full-time, permanent employee has a stake in our growth. Comprehensive benefits : A stellar benefits package, ensuring you're fully supported with anything you need. Wellness support : Monthly reimbursement for fitness, wellness, or mental health programs. Growth through merit : Advancement is based on contribution, initiative, and the ability to raise the bar - together. Candid culture : Clear expectations, honest feedback, and no politics. Social connection : From So-learns to Solink-o and So-lunches, we stay connected in ways that actually feel fun. What to Expect from the Hiring Process We respect your time and value transparency. Here’s a general idea of what to expect: Intro call with our Talent Team Interview with the Hiring Manager Role-relevant task or case (if applicable) Final interviews with cross-functional team members Reference Checks Offer Read Less
  • Remote Channel Account Manager, International  

    - Nottingham
    Channel Account Manager, International Location: United Kingdom | Remo... Read More
    Channel Account Manager, International Location: United Kingdom | Remote Department: Commercial Reports To: Linda Trivedi | Head, International Sales Type: Permanent | Full-Time Vacancy Status: This is an active, approved role and we are currently hiring for this position. About Solink At Solink, our mission is to safeguard what matters most . We provide businesses with the tools to know sooner and act faster by transforming video security into real-time operational insights. Our cloud-based platform integrates seamlessly with your existing cameras and systems, turning them into intelligent sensors that detect and interpret key moments. This empowers teams to make data-driven decisions, enhance security, and improve operational efficiency. Trusted by over 30,000 locations across 32+ countries - including brands like McDonald’s and JYSK - Solink delivers clarity when it counts. Our solutions help businesses reduce shrink, optimize performance, and respond proactively to potential threats. We're growing rapidly, earning industry recognition, and scaling with purpose. We’ve been recognized by Deloitte’s Fast 50™ and Fast 500™, Business Intelligence Group, and as one of Ottawa’s Best Places to Work. And we’re just getting started! The Role We’re expanding our Channel team and looking for a Channel Account Manager who will activate and grow revenue through our partner ecosystem. In this role, you’ll work closely with Account Executives and key channel partners, including distributors, VARs, MSPs, and integrators, to drive partner-sourced and partner-influenced opportunities from identification through close. The role is highly execution-focused, supporting active opportunities, enabling partners to sell effectively, accelerating deal progression through reseller channels, and driving measurable revenue growth. You’ll act as the bridge between Solink, our partners, and the sales team to ensure opportunities maintain momentum and convert efficiently. What You’ll Do Own and Expand Channel Relationships: Manage and grow revenue through a portfolio of distributors, VARs, MSPs, and integrators. Drive engagement, accountability, and opportunity progression across existing strategic partners. Cultivate long-term partnerships by understanding partner needs, delivering continuous value, and driving engagement across different stakeholder levels—from executive sponsors to frontline sellers. Partner closely with Account Executives on strategic opportunities, supporting partner engagement, deal progression, and reseller coordination to accelerate revenue generation. Drive Net-New Business through Channel: Activate and enable partners to generate leads and close deals. Leverage deal registration processes, support co-selling, and champion Solink’s value proposition to accelerate customer acquisition. Drive Partner Execution Be a British Citizen, or eligible to work in the United Kingdom. Be willing to comply with Solink’s own security policies and standards. Our Values We do things the Solink way: Act with URGENCY – Our customers move fast, so we do too. Deliver with QUALITY – We sweat the details and hold a high bar. Win with TEAM – No egos. Just outcomes, built together. Lead with TRUST – We earn it through clarity, consistency, and care. These aren’t just words—they shape how we hire, lead, and grow. Why Solink? We’re not just building tech - we’re building a place where great people do great work. Clarity and trust : Where the role allows, we support flexibility in how and where work gets done - and we’re upfront about what’s required. Meaningful equity : Every full-time, permanent employee has a stake in our growth. Comprehensive benefits : A stellar benefits package, ensuring you're fully supported with anything you need. Wellness support : Monthly reimbursement for fitness, wellness, or mental health programs. Growth through merit : Advancement is based on contribution, initiative, and the ability to raise the bar - together. Candid culture : Clear expectations, honest feedback, and no politics. Social connection : From So-learns to Solink-o and So-lunches, we stay connected in ways that actually feel fun. What to Expect from the Hiring Process We respect your time and value transparency. Here’s a general idea of what to expect: Intro call with our Talent Team Interview with the Hiring Manager Role-relevant task or case (if applicable) Final interviews with cross-functional team members Reference Checks Offer Read Less
  • Remote Senior Account Manager - SaaS  

    - Renfrewshire
    Senior Account Manager - SaaS / Automotive Aftermarket IT Location: Mi... Read More
    Senior Account Manager - SaaS / Automotive Aftermarket IT Location: Midlands / North (UK-based ideally along the M1 / M62 / M6 /M40 corridor Salary: OTE £70k. Basic salary circa £50k + Bonus + Car Allowance + Pension + 25 days holiday Who We Are: We are a market leader in developing trading, financial, and business process software for specialist sectors including Distribution, Automotive Aftermarket , Merchant, Retail, and Manufacturing. Our solutions cater to single or multi-branch operations and organisations with 'point-of-sale' premises and warehouse operations. What You Will Be Doing: As a Senior Account Manager, you will play a pivotal role in our UK Automotive Aftermarket Sales Team. Your primary responsibilities will involve the strategic management of top-tier Automotive Aftermarket Accounts across the UK, fostering strong, trustworthy relationships with internal and external stakeholders at the highest level. Are You Well-Connected? We seek an established Senior Account Manager / Business Development Manager with the influence and gravitas to engage with senior figures within the Automotive sector. An understanding of the market, manufacturing, and distribution processes will be an advantage to unlocking future opportunities within your account portfolio. Do You Need to Be an IT Expert? No, your expertise lies in managing high-value accounts. However, having technical savviness will place you in a great position. Experience with SaaS solutions , IT , data management , cataloguing, combined with selling aftermarket / automotive IT service solutions will be highly beneficial. Strong commercial awareness and a proven track record are essential. Why Join Our Team? We are a leading tech organisation, and promote a balanced work environment through our flexible hybrid work policy, combining the best of both worlds in terms of office team support, field based activities and home working balance: collaboration and remote work convenience is key to maximising output and productivity, whilst also keeping a good solid home life foundation. Come join us! Interested? Let's Connect! If you want to learn more about this exciting opportunity, please forward your CV to our retained recruiter Glen Shepherd at We will organise an online confidential informative session with the employer. Don't delay - we are hiring NOW! JOB REF: 4259RC Read Less
  • Remote Senior Account Manager - SaaS  

    - The City of Brighton and Hove
    Senior Account Manager - SaaS / Automotive Aftermarket IT Location: Mi... Read More
    Senior Account Manager - SaaS / Automotive Aftermarket IT Location: Midlands / North (UK-based ideally along the M1 / M62 / M6 /M40 corridor Salary: OTE £70k. Basic salary circa £50k + Bonus + Car Allowance + Pension + 25 days holiday Who We Are: We are a market leader in developing trading, financial, and business process software for specialist sectors including Distribution, Automotive Aftermarket , Merchant, Retail, and Manufacturing. Our solutions cater to single or multi-branch operations and organisations with 'point-of-sale' premises and warehouse operations. What You Will Be Doing: As a Senior Account Manager, you will play a pivotal role in our UK Automotive Aftermarket Sales Team. Your primary responsibilities will involve the strategic management of top-tier Automotive Aftermarket Accounts across the UK, fostering strong, trustworthy relationships with internal and external stakeholders at the highest level. Are You Well-Connected? We seek an established Senior Account Manager / Business Development Manager with the influence and gravitas to engage with senior figures within the Automotive sector. An understanding of the market, manufacturing, and distribution processes will be an advantage to unlocking future opportunities within your account portfolio. Do You Need to Be an IT Expert? No, your expertise lies in managing high-value accounts. However, having technical savviness will place you in a great position. Experience with SaaS solutions , IT , data management , cataloguing, combined with selling aftermarket / automotive IT service solutions will be highly beneficial. Strong commercial awareness and a proven track record are essential. Why Join Our Team? We are a leading tech organisation, and promote a balanced work environment through our flexible hybrid work policy, combining the best of both worlds in terms of office team support, field based activities and home working balance: collaboration and remote work convenience is key to maximising output and productivity, whilst also keeping a good solid home life foundation. Come join us! Interested? Let's Connect! If you want to learn more about this exciting opportunity, please forward your CV to our retained recruiter Glen Shepherd at We will organise an online confidential informative session with the employer. Don't delay - we are hiring NOW! JOB REF: 4259RC Read Less
  • Remote Senior Account Manager - SaaS  

    - Lisburn and Castlereagh
    Senior Account Manager - SaaS / Automotive Aftermarket IT Location: Mi... Read More
    Senior Account Manager - SaaS / Automotive Aftermarket IT Location: Midlands / North (UK-based ideally along the M1 / M62 / M6 /M40 corridor Salary: OTE £70k. Basic salary circa £50k + Bonus + Car Allowance + Pension + 25 days holiday Who We Are: We are a market leader in developing trading, financial, and business process software for specialist sectors including Distribution, Automotive Aftermarket , Merchant, Retail, and Manufacturing. Our solutions cater to single or multi-branch operations and organisations with 'point-of-sale' premises and warehouse operations. What You Will Be Doing: As a Senior Account Manager, you will play a pivotal role in our UK Automotive Aftermarket Sales Team. Your primary responsibilities will involve the strategic management of top-tier Automotive Aftermarket Accounts across the UK, fostering strong, trustworthy relationships with internal and external stakeholders at the highest level. Are You Well-Connected? We seek an established Senior Account Manager / Business Development Manager with the influence and gravitas to engage with senior figures within the Automotive sector. An understanding of the market, manufacturing, and distribution processes will be an advantage to unlocking future opportunities within your account portfolio. Do You Need to Be an IT Expert? No, your expertise lies in managing high-value accounts. However, having technical savviness will place you in a great position. Experience with SaaS solutions , IT , data management , cataloguing, combined with selling aftermarket / automotive IT service solutions will be highly beneficial. Strong commercial awareness and a proven track record are essential. Why Join Our Team? We are a leading tech organisation, and promote a balanced work environment through our flexible hybrid work policy, combining the best of both worlds in terms of office team support, field based activities and home working balance: collaboration and remote work convenience is key to maximising output and productivity, whilst also keeping a good solid home life foundation. Come join us! Interested? Let's Connect! If you want to learn more about this exciting opportunity, please forward your CV to our retained recruiter Glen Shepherd at We will organise an online confidential informative session with the employer. Don't delay - we are hiring NOW! JOB REF: 4259RC Read Less
  • Remote Senior Technical Account Manager EMEA NAM  

    - Greater Manchester
    About Us Antavo is a rapidly growing, VC-backed scale-up disrupting th... Read More
    About Us Antavo is a rapidly growing, VC-backed scale-up disrupting the loyalty management market with its innovative omnichannel technologies. We are recognized by Gartner and Forrester as a leading pure-play loyalty management platform. The Team The Antavo Team is a passionate, dynamic, innovative and fun-loving professional team. From consultative salespeople to savvy marketers to tech whizzes, we have a diverse team of talented individuals with one unified focus: our customers. Customers are at the heart of everything we do, and we pride ourselves on always taking an innovative, customer-centric approach to creating the right experiences, products, and content for them. With big dreams and a grand mission, we’re looking for great like-minded people to join us - people who are passionate, fearless and entrepreneurial. If you’re looking for a dynamic, no corporate-BS environment to learn, grow, and really make an impact, we could be the perfect fit for you! The Role We are looking for a Senior Technical Account Manager to act as a trusted technical advisor for Antavo’s strategic customers. This role is focused on long-term customer success, technical adoption, platform stability, solution optimisation, and proactive risk management. You will work closely with customers after go-live to ensure their Antavo setup remains scalable, reliable, and aligned with their evolving business and technical needs. You will combine strong technical understanding with excellent customer-facing communication skills. You should be confident discussing integrations, APIs, data flows, configurations, release impacts, platform behaviour, technical risks, and best-practice recommendations with both technical and non-technical stakeholders. A key part of this role is developing and maintaining a strong command of the Antavo platform . You should be able to understand complex customer setups, advise customers on optimal platform usage, troubleshoot technical topics, and act as a bridge between customers and internal teams. This role may require occasional customer travel for strategic workshops, technical reviews, Executive Business Reviews, or ad-hoc planning sessions when required. Candidates should preferably be based in the EU region or a timezone that allows strong overlap with European customers. HI THERE, I’m Shariq Ahmed Head of Customer Success here at Antavo We are a product-driven company. Our team is made up of passionate, smart people who help our customers achieve their goals by providing guidance, support, and strategic partnership throughout their journey with Antavo. We are looking for a Senior Technical Account Manager to join our friendly and agile team. I’m looking for someone who can combine technical depth, customer empathy, structured problem-solving, and strong ownership to help our customers get the best out of Antavo. I’m looking forward to working with you! Your main responsibilities Maintain strategic technical relationships with senior customer stakeholders, including Engineering leadership, Architecture teams, Digital leadership, Product leadership, and C-level executives where relevant. Act as the executive-level technical advisor for assigned strategic customers, helping customers align their technical roadmap and operational strategy with Antavo capabilities. Lead technical alignment discussions related to scalability, architecture evolution, operational maturity, governance, and long-term platform strategy. Represent Antavo in high-impact customer discussions involving technical escalations, strategic initiatives, platform evolution, or executive-level technical governance. Provide strategic technical guidance and coordination across customer teams and internal Antavo departments, while ensuring ownership and follow-through of critical technical topics Act as the primary strategic technical advisor for assigned enterprise and strategic Antavo customers after go-live Build and maintain strong relationships with customer technical, business, and executive stakeholders, including Engineering leadership, Product teams, Architects, CRM, Digital, and C-level stakeholders where relevant Develop a high level understanding of each customer’s Antavo setup, integrations, data flows, configurations, environments, and business use cases Proactively identify technical risks, limitations, dependencies, adoption gaps, and optimisation opportunities Guide customers on best practices for platform usage, integrations, configuration, scalability, performance, and operational efficiency Translate technical concepts, trade-offs, risks, and recommendations into clear, customer-friendly guidance Act as a bridge between customers and internal teams such as Customer Success, Customer Operations, Support, Engineering, Product, Professional Services, and Implementation Preserve customer context internally and ensure technical topics are clearly documented, owned, and followed through Support customers through platform changes, upgrades, new feature adoption, and release-related questions Contribute customer feedback, technical insights, and recurring pain points into Product and Engineering discussions Partner with Customer Success Managers to support customer health, retention, value realization, and expansion opportunities Participate in Executive Business Reviews, technical reviews, workshops, and ad-hoc success planning sessions when required Help customers increase their self-service usage of the Antavo platform and Backoffice Create or contribute to internal and customer-facing documentation, playbooks, technical notes, and best-practice materials Support internal process improvements, technical account management playbooks, automation, and scalable ways of working Use AI tools where relevant to improve productivity, analysis, documentation, reporting, and customer communication Continuously deepen product, technical, loyalty, SaaS, and customer domain knowledge You should have Proven experience building and maintaining relationships with senior technical and executive stakeholders, including CTOs, Heads of Engineering, Architects, Digital leaders, and enterprise decision-makers. Strong ability to balance technical depth with strategic customer engagement and executive communication. Experience acting as a trusted advisor for enterprise customers in complex, multi-stakeholder SaaS environments. Ability to lead strategic technical conversations focused on scalability, operational maturity, technical governance, and long-term platform evolution. Proven experience in a senior customer-facing technical role within a B2B SaaS environment, such as Technical Account Manager, Technical Customer Success Manager, Solutions Consultant, Customer Success Engineer, or similar Strong experience working with technical SaaS products and live customer environments Excellent communication and relationship-management skills, with the ability to earn and maintain customer trust Ability to explain technical topics clearly to both technical and non-technical audiences Strong problem-solving skills with a structured, analytical, and pragmatic mindset Experience working with integrations, APIs, data flows, web technologies, technical configurations, and production systems Ability to understand complex customer setups and identify risks, dependencies, and improvement opportunities Strong ownership and task prioritisation skills across multiple strategic customers Experience collaborating with Product, Engineering, Support, Customer Success, and Implementation teams Familiarity with issue and project-tracking tools such as Jira Understanding of software development processes, release cycles, incident handling, and escalation management Calm and confident approach in escalated, ambiguous, or high-impact customer situations Comfortable working in a remote, international SaaS environment Hands-on experience using AI tools to improve or automate internal processes, workflows, documentation, reporting, analysis, or customer-facing operations. Built and showcased at least one practical AI-enabled project, workflow, or automation, with the ability to explain the problem solved, tools used, impact achieved, and lessons learned Willingness and ability to travel approximately 30-40% across the EU Read Less
  • Remote Senior Technical Account Manager EMEA NAM  

    - Renfrewshire
    About Us Antavo is a rapidly growing, VC-backed scale-up disrupting th... Read More
    About Us Antavo is a rapidly growing, VC-backed scale-up disrupting the loyalty management market with its innovative omnichannel technologies. We are recognized by Gartner and Forrester as a leading pure-play loyalty management platform. The Team The Antavo Team is a passionate, dynamic, innovative and fun-loving professional team. From consultative salespeople to savvy marketers to tech whizzes, we have a diverse team of talented individuals with one unified focus: our customers. Customers are at the heart of everything we do, and we pride ourselves on always taking an innovative, customer-centric approach to creating the right experiences, products, and content for them. With big dreams and a grand mission, we’re looking for great like-minded people to join us - people who are passionate, fearless and entrepreneurial. If you’re looking for a dynamic, no corporate-BS environment to learn, grow, and really make an impact, we could be the perfect fit for you! The Role We are looking for a Senior Technical Account Manager to act as a trusted technical advisor for Antavo’s strategic customers. This role is focused on long-term customer success, technical adoption, platform stability, solution optimisation, and proactive risk management. You will work closely with customers after go-live to ensure their Antavo setup remains scalable, reliable, and aligned with their evolving business and technical needs. You will combine strong technical understanding with excellent customer-facing communication skills. You should be confident discussing integrations, APIs, data flows, configurations, release impacts, platform behaviour, technical risks, and best-practice recommendations with both technical and non-technical stakeholders. A key part of this role is developing and maintaining a strong command of the Antavo platform . You should be able to understand complex customer setups, advise customers on optimal platform usage, troubleshoot technical topics, and act as a bridge between customers and internal teams. This role may require occasional customer travel for strategic workshops, technical reviews, Executive Business Reviews, or ad-hoc planning sessions when required. Candidates should preferably be based in the EU region or a timezone that allows strong overlap with European customers. HI THERE, I’m Shariq Ahmed Head of Customer Success here at Antavo We are a product-driven company. Our team is made up of passionate, smart people who help our customers achieve their goals by providing guidance, support, and strategic partnership throughout their journey with Antavo. We are looking for a Senior Technical Account Manager to join our friendly and agile team. I’m looking for someone who can combine technical depth, customer empathy, structured problem-solving, and strong ownership to help our customers get the best out of Antavo. I’m looking forward to working with you! Your main responsibilities Maintain strategic technical relationships with senior customer stakeholders, including Engineering leadership, Architecture teams, Digital leadership, Product leadership, and C-level executives where relevant. Act as the executive-level technical advisor for assigned strategic customers, helping customers align their technical roadmap and operational strategy with Antavo capabilities. Lead technical alignment discussions related to scalability, architecture evolution, operational maturity, governance, and long-term platform strategy. Represent Antavo in high-impact customer discussions involving technical escalations, strategic initiatives, platform evolution, or executive-level technical governance. Provide strategic technical guidance and coordination across customer teams and internal Antavo departments, while ensuring ownership and follow-through of critical technical topics Act as the primary strategic technical advisor for assigned enterprise and strategic Antavo customers after go-live Build and maintain strong relationships with customer technical, business, and executive stakeholders, including Engineering leadership, Product teams, Architects, CRM, Digital, and C-level stakeholders where relevant Develop a high level understanding of each customer’s Antavo setup, integrations, data flows, configurations, environments, and business use cases Proactively identify technical risks, limitations, dependencies, adoption gaps, and optimisation opportunities Guide customers on best practices for platform usage, integrations, configuration, scalability, performance, and operational efficiency Translate technical concepts, trade-offs, risks, and recommendations into clear, customer-friendly guidance Act as a bridge between customers and internal teams such as Customer Success, Customer Operations, Support, Engineering, Product, Professional Services, and Implementation Preserve customer context internally and ensure technical topics are clearly documented, owned, and followed through Support customers through platform changes, upgrades, new feature adoption, and release-related questions Contribute customer feedback, technical insights, and recurring pain points into Product and Engineering discussions Partner with Customer Success Managers to support customer health, retention, value realization, and expansion opportunities Participate in Executive Business Reviews, technical reviews, workshops, and ad-hoc success planning sessions when required Help customers increase their self-service usage of the Antavo platform and Backoffice Create or contribute to internal and customer-facing documentation, playbooks, technical notes, and best-practice materials Support internal process improvements, technical account management playbooks, automation, and scalable ways of working Use AI tools where relevant to improve productivity, analysis, documentation, reporting, and customer communication Continuously deepen product, technical, loyalty, SaaS, and customer domain knowledge You should have Proven experience building and maintaining relationships with senior technical and executive stakeholders, including CTOs, Heads of Engineering, Architects, Digital leaders, and enterprise decision-makers. Strong ability to balance technical depth with strategic customer engagement and executive communication. Experience acting as a trusted advisor for enterprise customers in complex, multi-stakeholder SaaS environments. Ability to lead strategic technical conversations focused on scalability, operational maturity, technical governance, and long-term platform evolution. Proven experience in a senior customer-facing technical role within a B2B SaaS environment, such as Technical Account Manager, Technical Customer Success Manager, Solutions Consultant, Customer Success Engineer, or similar Strong experience working with technical SaaS products and live customer environments Excellent communication and relationship-management skills, with the ability to earn and maintain customer trust Ability to explain technical topics clearly to both technical and non-technical audiences Strong problem-solving skills with a structured, analytical, and pragmatic mindset Experience working with integrations, APIs, data flows, web technologies, technical configurations, and production systems Ability to understand complex customer setups and identify risks, dependencies, and improvement opportunities Strong ownership and task prioritisation skills across multiple strategic customers Experience collaborating with Product, Engineering, Support, Customer Success, and Implementation teams Familiarity with issue and project-tracking tools such as Jira Understanding of software development processes, release cycles, incident handling, and escalation management Calm and confident approach in escalated, ambiguous, or high-impact customer situations Comfortable working in a remote, international SaaS environment Hands-on experience using AI tools to improve or automate internal processes, workflows, documentation, reporting, analysis, or customer-facing operations. Built and showcased at least one practical AI-enabled project, workflow, or automation, with the ability to explain the problem solved, tools used, impact achieved, and lessons learned Willingness and ability to travel approximately 30-40% across the EU Read Less
  • About Us Antavo is a rapidly growing, VC-backed scale-up disrupting th... Read More
    About Us Antavo is a rapidly growing, VC-backed scale-up disrupting the loyalty management market with its innovative omnichannel technologies. We are recognized by Gartner and Forrester as a leading pure-play loyalty management platform. The Team The Antavo Team is a passionate, dynamic, innovative and fun-loving professional team. From consultative salespeople to savvy marketers to tech whizzes, we have a diverse team of talented individuals with one unified focus: our customers. Customers are at the heart of everything we do, and we pride ourselves on always taking an innovative, customer-centric approach to creating the right experiences, products, and content for them. With big dreams and a grand mission, we’re looking for great like-minded people to join us - people who are passionate, fearless and entrepreneurial. If you’re looking for a dynamic, no corporate-BS environment to learn, grow, and really make an impact, we could be the perfect fit for you! The Role We are looking for a Senior Technical Account Manager to act as a trusted technical advisor for Antavo’s strategic customers. This role is focused on long-term customer success, technical adoption, platform stability, solution optimisation, and proactive risk management. You will work closely with customers after go-live to ensure their Antavo setup remains scalable, reliable, and aligned with their evolving business and technical needs. You will combine strong technical understanding with excellent customer-facing communication skills. You should be confident discussing integrations, APIs, data flows, configurations, release impacts, platform behaviour, technical risks, and best-practice recommendations with both technical and non-technical stakeholders. A key part of this role is developing and maintaining a strong command of the Antavo platform . You should be able to understand complex customer setups, advise customers on optimal platform usage, troubleshoot technical topics, and act as a bridge between customers and internal teams. This role may require occasional customer travel for strategic workshops, technical reviews, Executive Business Reviews, or ad-hoc planning sessions when required. Candidates should preferably be based in the EU region or a timezone that allows strong overlap with European customers. HI THERE, I’m Shariq Ahmed Head of Customer Success here at Antavo We are a product-driven company. Our team is made up of passionate, smart people who help our customers achieve their goals by providing guidance, support, and strategic partnership throughout their journey with Antavo. We are looking for a Senior Technical Account Manager to join our friendly and agile team. I’m looking for someone who can combine technical depth, customer empathy, structured problem-solving, and strong ownership to help our customers get the best out of Antavo. I’m looking forward to working with you! Your main responsibilities Maintain strategic technical relationships with senior customer stakeholders, including Engineering leadership, Architecture teams, Digital leadership, Product leadership, and C-level executives where relevant. Act as the executive-level technical advisor for assigned strategic customers, helping customers align their technical roadmap and operational strategy with Antavo capabilities. Lead technical alignment discussions related to scalability, architecture evolution, operational maturity, governance, and long-term platform strategy. Represent Antavo in high-impact customer discussions involving technical escalations, strategic initiatives, platform evolution, or executive-level technical governance. Provide strategic technical guidance and coordination across customer teams and internal Antavo departments, while ensuring ownership and follow-through of critical technical topics Act as the primary strategic technical advisor for assigned enterprise and strategic Antavo customers after go-live Build and maintain strong relationships with customer technical, business, and executive stakeholders, including Engineering leadership, Product teams, Architects, CRM, Digital, and C-level stakeholders where relevant Develop a high level understanding of each customer’s Antavo setup, integrations, data flows, configurations, environments, and business use cases Proactively identify technical risks, limitations, dependencies, adoption gaps, and optimisation opportunities Guide customers on best practices for platform usage, integrations, configuration, scalability, performance, and operational efficiency Translate technical concepts, trade-offs, risks, and recommendations into clear, customer-friendly guidance Act as a bridge between customers and internal teams such as Customer Success, Customer Operations, Support, Engineering, Product, Professional Services, and Implementation Preserve customer context internally and ensure technical topics are clearly documented, owned, and followed through Support customers through platform changes, upgrades, new feature adoption, and release-related questions Contribute customer feedback, technical insights, and recurring pain points into Product and Engineering discussions Partner with Customer Success Managers to support customer health, retention, value realization, and expansion opportunities Participate in Executive Business Reviews, technical reviews, workshops, and ad-hoc success planning sessions when required Help customers increase their self-service usage of the Antavo platform and Backoffice Create or contribute to internal and customer-facing documentation, playbooks, technical notes, and best-practice materials Support internal process improvements, technical account management playbooks, automation, and scalable ways of working Use AI tools where relevant to improve productivity, analysis, documentation, reporting, and customer communication Continuously deepen product, technical, loyalty, SaaS, and customer domain knowledge You should have Proven experience building and maintaining relationships with senior technical and executive stakeholders, including CTOs, Heads of Engineering, Architects, Digital leaders, and enterprise decision-makers. Strong ability to balance technical depth with strategic customer engagement and executive communication. Experience acting as a trusted advisor for enterprise customers in complex, multi-stakeholder SaaS environments. Ability to lead strategic technical conversations focused on scalability, operational maturity, technical governance, and long-term platform evolution. Proven experience in a senior customer-facing technical role within a B2B SaaS environment, such as Technical Account Manager, Technical Customer Success Manager, Solutions Consultant, Customer Success Engineer, or similar Strong experience working with technical SaaS products and live customer environments Excellent communication and relationship-management skills, with the ability to earn and maintain customer trust Ability to explain technical topics clearly to both technical and non-technical audiences Strong problem-solving skills with a structured, analytical, and pragmatic mindset Experience working with integrations, APIs, data flows, web technologies, technical configurations, and production systems Ability to understand complex customer setups and identify risks, dependencies, and improvement opportunities Strong ownership and task prioritisation skills across multiple strategic customers Experience collaborating with Product, Engineering, Support, Customer Success, and Implementation teams Familiarity with issue and project-tracking tools such as Jira Understanding of software development processes, release cycles, incident handling, and escalation management Calm and confident approach in escalated, ambiguous, or high-impact customer situations Comfortable working in a remote, international SaaS environment Hands-on experience using AI tools to improve or automate internal processes, workflows, documentation, reporting, analysis, or customer-facing operations. Built and showcased at least one practical AI-enabled project, workflow, or automation, with the ability to explain the problem solved, tools used, impact achieved, and lessons learned Willingness and ability to travel approximately 30-40% across the EU Read Less
  • Remote Senior Technical Account Manager EMEA NAM  

    - Aberdeen City
    About Us Antavo is a rapidly growing, VC-backed scale-up disrupting th... Read More
    About Us Antavo is a rapidly growing, VC-backed scale-up disrupting the loyalty management market with its innovative omnichannel technologies. We are recognized by Gartner and Forrester as a leading pure-play loyalty management platform. The Team The Antavo Team is a passionate, dynamic, innovative and fun-loving professional team. From consultative salespeople to savvy marketers to tech whizzes, we have a diverse team of talented individuals with one unified focus: our customers. Customers are at the heart of everything we do, and we pride ourselves on always taking an innovative, customer-centric approach to creating the right experiences, products, and content for them. With big dreams and a grand mission, we’re looking for great like-minded people to join us - people who are passionate, fearless and entrepreneurial. If you’re looking for a dynamic, no corporate-BS environment to learn, grow, and really make an impact, we could be the perfect fit for you! The Role We are looking for a Senior Technical Account Manager to act as a trusted technical advisor for Antavo’s strategic customers. This role is focused on long-term customer success, technical adoption, platform stability, solution optimisation, and proactive risk management. You will work closely with customers after go-live to ensure their Antavo setup remains scalable, reliable, and aligned with their evolving business and technical needs. You will combine strong technical understanding with excellent customer-facing communication skills. You should be confident discussing integrations, APIs, data flows, configurations, release impacts, platform behaviour, technical risks, and best-practice recommendations with both technical and non-technical stakeholders. A key part of this role is developing and maintaining a strong command of the Antavo platform . You should be able to understand complex customer setups, advise customers on optimal platform usage, troubleshoot technical topics, and act as a bridge between customers and internal teams. This role may require occasional customer travel for strategic workshops, technical reviews, Executive Business Reviews, or ad-hoc planning sessions when required. Candidates should preferably be based in the EU region or a timezone that allows strong overlap with European customers. HI THERE, I’m Shariq Ahmed Head of Customer Success here at Antavo We are a product-driven company. Our team is made up of passionate, smart people who help our customers achieve their goals by providing guidance, support, and strategic partnership throughout their journey with Antavo. We are looking for a Senior Technical Account Manager to join our friendly and agile team. I’m looking for someone who can combine technical depth, customer empathy, structured problem-solving, and strong ownership to help our customers get the best out of Antavo. I’m looking forward to working with you! Your main responsibilities Maintain strategic technical relationships with senior customer stakeholders, including Engineering leadership, Architecture teams, Digital leadership, Product leadership, and C-level executives where relevant. Act as the executive-level technical advisor for assigned strategic customers, helping customers align their technical roadmap and operational strategy with Antavo capabilities. Lead technical alignment discussions related to scalability, architecture evolution, operational maturity, governance, and long-term platform strategy. Represent Antavo in high-impact customer discussions involving technical escalations, strategic initiatives, platform evolution, or executive-level technical governance. Provide strategic technical guidance and coordination across customer teams and internal Antavo departments, while ensuring ownership and follow-through of critical technical topics Act as the primary strategic technical advisor for assigned enterprise and strategic Antavo customers after go-live Build and maintain strong relationships with customer technical, business, and executive stakeholders, including Engineering leadership, Product teams, Architects, CRM, Digital, and C-level stakeholders where relevant Develop a high level understanding of each customer’s Antavo setup, integrations, data flows, configurations, environments, and business use cases Proactively identify technical risks, limitations, dependencies, adoption gaps, and optimisation opportunities Guide customers on best practices for platform usage, integrations, configuration, scalability, performance, and operational efficiency Translate technical concepts, trade-offs, risks, and recommendations into clear, customer-friendly guidance Act as a bridge between customers and internal teams such as Customer Success, Customer Operations, Support, Engineering, Product, Professional Services, and Implementation Preserve customer context internally and ensure technical topics are clearly documented, owned, and followed through Support customers through platform changes, upgrades, new feature adoption, and release-related questions Contribute customer feedback, technical insights, and recurring pain points into Product and Engineering discussions Partner with Customer Success Managers to support customer health, retention, value realization, and expansion opportunities Participate in Executive Business Reviews, technical reviews, workshops, and ad-hoc success planning sessions when required Help customers increase their self-service usage of the Antavo platform and Backoffice Create or contribute to internal and customer-facing documentation, playbooks, technical notes, and best-practice materials Support internal process improvements, technical account management playbooks, automation, and scalable ways of working Use AI tools where relevant to improve productivity, analysis, documentation, reporting, and customer communication Continuously deepen product, technical, loyalty, SaaS, and customer domain knowledge You should have Proven experience building and maintaining relationships with senior technical and executive stakeholders, including CTOs, Heads of Engineering, Architects, Digital leaders, and enterprise decision-makers. Strong ability to balance technical depth with strategic customer engagement and executive communication. Experience acting as a trusted advisor for enterprise customers in complex, multi-stakeholder SaaS environments. Ability to lead strategic technical conversations focused on scalability, operational maturity, technical governance, and long-term platform evolution. Proven experience in a senior customer-facing technical role within a B2B SaaS environment, such as Technical Account Manager, Technical Customer Success Manager, Solutions Consultant, Customer Success Engineer, or similar Strong experience working with technical SaaS products and live customer environments Excellent communication and relationship-management skills, with the ability to earn and maintain customer trust Ability to explain technical topics clearly to both technical and non-technical audiences Strong problem-solving skills with a structured, analytical, and pragmatic mindset Experience working with integrations, APIs, data flows, web technologies, technical configurations, and production systems Ability to understand complex customer setups and identify risks, dependencies, and improvement opportunities Strong ownership and task prioritisation skills across multiple strategic customers Experience collaborating with Product, Engineering, Support, Customer Success, and Implementation teams Familiarity with issue and project-tracking tools such as Jira Understanding of software development processes, release cycles, incident handling, and escalation management Calm and confident approach in escalated, ambiguous, or high-impact customer situations Comfortable working in a remote, international SaaS environment Hands-on experience using AI tools to improve or automate internal processes, workflows, documentation, reporting, analysis, or customer-facing operations. Built and showcased at least one practical AI-enabled project, workflow, or automation, with the ability to explain the problem solved, tools used, impact achieved, and lessons learned Willingness and ability to travel approximately 30-40% across the EU Read Less
  • Remote Senior Technical Account Manager EMEA NAM  

    - Norfolk
    About Us Antavo is a rapidly growing, VC-backed scale-up disrupting th... Read More
    About Us Antavo is a rapidly growing, VC-backed scale-up disrupting the loyalty management market with its innovative omnichannel technologies. We are recognized by Gartner and Forrester as a leading pure-play loyalty management platform. The Team The Antavo Team is a passionate, dynamic, innovative and fun-loving professional team. From consultative salespeople to savvy marketers to tech whizzes, we have a diverse team of talented individuals with one unified focus: our customers. Customers are at the heart of everything we do, and we pride ourselves on always taking an innovative, customer-centric approach to creating the right experiences, products, and content for them. With big dreams and a grand mission, we’re looking for great like-minded people to join us - people who are passionate, fearless and entrepreneurial. If you’re looking for a dynamic, no corporate-BS environment to learn, grow, and really make an impact, we could be the perfect fit for you! The Role We are looking for a Senior Technical Account Manager to act as a trusted technical advisor for Antavo’s strategic customers. This role is focused on long-term customer success, technical adoption, platform stability, solution optimisation, and proactive risk management. You will work closely with customers after go-live to ensure their Antavo setup remains scalable, reliable, and aligned with their evolving business and technical needs. You will combine strong technical understanding with excellent customer-facing communication skills. You should be confident discussing integrations, APIs, data flows, configurations, release impacts, platform behaviour, technical risks, and best-practice recommendations with both technical and non-technical stakeholders. A key part of this role is developing and maintaining a strong command of the Antavo platform . You should be able to understand complex customer setups, advise customers on optimal platform usage, troubleshoot technical topics, and act as a bridge between customers and internal teams. This role may require occasional customer travel for strategic workshops, technical reviews, Executive Business Reviews, or ad-hoc planning sessions when required. Candidates should preferably be based in the EU region or a timezone that allows strong overlap with European customers. HI THERE, I’m Shariq Ahmed Head of Customer Success here at Antavo We are a product-driven company. Our team is made up of passionate, smart people who help our customers achieve their goals by providing guidance, support, and strategic partnership throughout their journey with Antavo. We are looking for a Senior Technical Account Manager to join our friendly and agile team. I’m looking for someone who can combine technical depth, customer empathy, structured problem-solving, and strong ownership to help our customers get the best out of Antavo. I’m looking forward to working with you! Your main responsibilities Maintain strategic technical relationships with senior customer stakeholders, including Engineering leadership, Architecture teams, Digital leadership, Product leadership, and C-level executives where relevant. Act as the executive-level technical advisor for assigned strategic customers, helping customers align their technical roadmap and operational strategy with Antavo capabilities. Lead technical alignment discussions related to scalability, architecture evolution, operational maturity, governance, and long-term platform strategy. Represent Antavo in high-impact customer discussions involving technical escalations, strategic initiatives, platform evolution, or executive-level technical governance. Provide strategic technical guidance and coordination across customer teams and internal Antavo departments, while ensuring ownership and follow-through of critical technical topics Act as the primary strategic technical advisor for assigned enterprise and strategic Antavo customers after go-live Build and maintain strong relationships with customer technical, business, and executive stakeholders, including Engineering leadership, Product teams, Architects, CRM, Digital, and C-level stakeholders where relevant Develop a high level understanding of each customer’s Antavo setup, integrations, data flows, configurations, environments, and business use cases Proactively identify technical risks, limitations, dependencies, adoption gaps, and optimisation opportunities Guide customers on best practices for platform usage, integrations, configuration, scalability, performance, and operational efficiency Translate technical concepts, trade-offs, risks, and recommendations into clear, customer-friendly guidance Act as a bridge between customers and internal teams such as Customer Success, Customer Operations, Support, Engineering, Product, Professional Services, and Implementation Preserve customer context internally and ensure technical topics are clearly documented, owned, and followed through Support customers through platform changes, upgrades, new feature adoption, and release-related questions Contribute customer feedback, technical insights, and recurring pain points into Product and Engineering discussions Partner with Customer Success Managers to support customer health, retention, value realization, and expansion opportunities Participate in Executive Business Reviews, technical reviews, workshops, and ad-hoc success planning sessions when required Help customers increase their self-service usage of the Antavo platform and Backoffice Create or contribute to internal and customer-facing documentation, playbooks, technical notes, and best-practice materials Support internal process improvements, technical account management playbooks, automation, and scalable ways of working Use AI tools where relevant to improve productivity, analysis, documentation, reporting, and customer communication Continuously deepen product, technical, loyalty, SaaS, and customer domain knowledge You should have Proven experience building and maintaining relationships with senior technical and executive stakeholders, including CTOs, Heads of Engineering, Architects, Digital leaders, and enterprise decision-makers. Strong ability to balance technical depth with strategic customer engagement and executive communication. Experience acting as a trusted advisor for enterprise customers in complex, multi-stakeholder SaaS environments. Ability to lead strategic technical conversations focused on scalability, operational maturity, technical governance, and long-term platform evolution. Proven experience in a senior customer-facing technical role within a B2B SaaS environment, such as Technical Account Manager, Technical Customer Success Manager, Solutions Consultant, Customer Success Engineer, or similar Strong experience working with technical SaaS products and live customer environments Excellent communication and relationship-management skills, with the ability to earn and maintain customer trust Ability to explain technical topics clearly to both technical and non-technical audiences Strong problem-solving skills with a structured, analytical, and pragmatic mindset Experience working with integrations, APIs, data flows, web technologies, technical configurations, and production systems Ability to understand complex customer setups and identify risks, dependencies, and improvement opportunities Strong ownership and task prioritisation skills across multiple strategic customers Experience collaborating with Product, Engineering, Support, Customer Success, and Implementation teams Familiarity with issue and project-tracking tools such as Jira Understanding of software development processes, release cycles, incident handling, and escalation management Calm and confident approach in escalated, ambiguous, or high-impact customer situations Comfortable working in a remote, international SaaS environment Hands-on experience using AI tools to improve or automate internal processes, workflows, documentation, reporting, analysis, or customer-facing operations. Built and showcased at least one practical AI-enabled project, workflow, or automation, with the ability to explain the problem solved, tools used, impact achieved, and lessons learned Willingness and ability to travel approximately 30-40% across the EU Read Less
  • Remote NSC Account Manager  

    - Lancashire
    Keyloop bridges the gap between dealers, manufacturers, technology sup... Read More
    Keyloop bridges the gap between dealers, manufacturers, technology suppliers and car buyers. We empower car dealers and manufacturers to fully embrace digital transformation. How? By creating innovative technology that makes selling cars better for our customers, and buying and owning cars better for theirs. We use cutting-edge technology to link our clients’ systems, departments and sites. We provide an open technology platform that’s shaping the industry for the future. We use data to help clients become more efficient, increase profitability and give more customers an amazing experience. Want to be part of it? Purpose of the role Build, develop and retain strong relationships with owners / management teams and employees of local and regional OEM organizations. Takes responsibility for OEM satisfaction at client’s decision maker unit and owner levels in his/her region. To be accountable for OEM and Keyloop colleagues, seeking to manage client expectations vs the performance of Keyloop organization. To be responsible for the performance of the total package of services and products of Keyloop in their region. Key Duties Read Less
  • Remote Technical Account Manager  

    - Greater Manchester
    FireMon has learned an unknown and unauthorized third party is imperso... Read More
    FireMon has learned an unknown and unauthorized third party is impersonating FireMon HR as part of a phishing attempt. Communications from FireMon will always originate from the FireMon.com domain. FireMon will never ask for any banking information as part of an interview process. If you are concerned whether a communication from FireMon is legitimate, please contact us at [email protected] FireMon is a recognized innovator in global cybersecurity, leading the way with disruptive technologies and forward-thinking solutions. Here, proactive thinking is not just encouraged—it’s celebrated. Our fast-paced, cutting-edge environment fuels continuous innovation, shaping how we build products, support customers, and drive results every day. The Technical Account Manager (TAM) is a technical resource who advocates for designated customers and ensures customers' needs are known and managed across all offerings, including services, training, support, and product development. The TAM prioritizes customers' technical issues and communicates those priorities to support; communicates the status of services projects; conveys the needs and urgency of RFEs to product management and contributes to the product roadmap. You will provide customers with status updates of open tickets and development/services projects; the upcoming release schedule; issues trending; upgrade recommendations; and guidance through early access/beta programs. This role will also require periodic onsite visits. About the role Manage overall relationships with assigned end-users, including increasing adoption, and ensuring retention and satisfaction. Provide project leadership for customers' major FireMon programs. Collaborate cross-functionally with FireMon teams—including Support, R Read Less
  • Remote NSC Account Manager  

    - Greater Manchester
    Keyloop bridges the gap between dealers, manufacturers, technology sup... Read More
    Keyloop bridges the gap between dealers, manufacturers, technology suppliers and car buyers. We empower car dealers and manufacturers to fully embrace digital transformation. How? By creating innovative technology that makes selling cars better for our customers, and buying and owning cars better for theirs. We use cutting-edge technology to link our clients’ systems, departments and sites. We provide an open technology platform that’s shaping the industry for the future. We use data to help clients become more efficient, increase profitability and give more customers an amazing experience. Want to be part of it? Purpose of the role Build, develop and retain strong relationships with owners / management teams and employees of local and regional OEM organizations. Takes responsibility for OEM satisfaction at client’s decision maker unit and owner levels in his/her region. To be accountable for OEM and Keyloop colleagues, seeking to manage client expectations vs the performance of Keyloop organization. To be responsible for the performance of the total package of services and products of Keyloop in their region. Key Duties Read Less
  • Remote Technical Account Manager  

    - Northamptonshire
    FireMon has learned an unknown and unauthorized third party is imperso... Read More
    FireMon has learned an unknown and unauthorized third party is impersonating FireMon HR as part of a phishing attempt. Communications from FireMon will always originate from the FireMon.com domain. FireMon will never ask for any banking information as part of an interview process. If you are concerned whether a communication from FireMon is legitimate, please contact us at [email protected] FireMon is a recognized innovator in global cybersecurity, leading the way with disruptive technologies and forward-thinking solutions. Here, proactive thinking is not just encouraged—it’s celebrated. Our fast-paced, cutting-edge environment fuels continuous innovation, shaping how we build products, support customers, and drive results every day. The Technical Account Manager (TAM) is a technical resource who advocates for designated customers and ensures customers' needs are known and managed across all offerings, including services, training, support, and product development. The TAM prioritizes customers' technical issues and communicates those priorities to support; communicates the status of services projects; conveys the needs and urgency of RFEs to product management and contributes to the product roadmap. You will provide customers with status updates of open tickets and development/services projects; the upcoming release schedule; issues trending; upgrade recommendations; and guidance through early access/beta programs. This role will also require periodic onsite visits. About the role Manage overall relationships with assigned end-users, including increasing adoption, and ensuring retention and satisfaction. Provide project leadership for customers' major FireMon programs. Collaborate cross-functionally with FireMon teams—including Support, R Read Less
  • Remote Technical Account Manager  

    - Highland Council
    FireMon has learned an unknown and unauthorized third party is imperso... Read More
    FireMon has learned an unknown and unauthorized third party is impersonating FireMon HR as part of a phishing attempt. Communications from FireMon will always originate from the FireMon.com domain. FireMon will never ask for any banking information as part of an interview process. If you are concerned whether a communication from FireMon is legitimate, please contact us at [email protected] FireMon is a recognized innovator in global cybersecurity, leading the way with disruptive technologies and forward-thinking solutions. Here, proactive thinking is not just encouraged—it’s celebrated. Our fast-paced, cutting-edge environment fuels continuous innovation, shaping how we build products, support customers, and drive results every day. The Technical Account Manager (TAM) is a technical resource who advocates for designated customers and ensures customers' needs are known and managed across all offerings, including services, training, support, and product development. The TAM prioritizes customers' technical issues and communicates those priorities to support; communicates the status of services projects; conveys the needs and urgency of RFEs to product management and contributes to the product roadmap. You will provide customers with status updates of open tickets and development/services projects; the upcoming release schedule; issues trending; upgrade recommendations; and guidance through early access/beta programs. This role will also require periodic onsite visits. About the role Manage overall relationships with assigned end-users, including increasing adoption, and ensuring retention and satisfaction. Provide project leadership for customers' major FireMon programs. Collaborate cross-functionally with FireMon teams—including Support, R Read Less
  • Remote Technical Account Manager  

    - Cheshire West and Chester
    FireMon has learned an unknown and unauthorized third party is imperso... Read More
    FireMon has learned an unknown and unauthorized third party is impersonating FireMon HR as part of a phishing attempt. Communications from FireMon will always originate from the FireMon.com domain. FireMon will never ask for any banking information as part of an interview process. If you are concerned whether a communication from FireMon is legitimate, please contact us at [email protected] FireMon is a recognized innovator in global cybersecurity, leading the way with disruptive technologies and forward-thinking solutions. Here, proactive thinking is not just encouraged—it’s celebrated. Our fast-paced, cutting-edge environment fuels continuous innovation, shaping how we build products, support customers, and drive results every day. The Technical Account Manager (TAM) is a technical resource who advocates for designated customers and ensures customers' needs are known and managed across all offerings, including services, training, support, and product development. The TAM prioritizes customers' technical issues and communicates those priorities to support; communicates the status of services projects; conveys the needs and urgency of RFEs to product management and contributes to the product roadmap. You will provide customers with status updates of open tickets and development/services projects; the upcoming release schedule; issues trending; upgrade recommendations; and guidance through early access/beta programs. This role will also require periodic onsite visits. About the role Manage overall relationships with assigned end-users, including increasing adoption, and ensuring retention and satisfaction. Provide project leadership for customers' major FireMon programs. Collaborate cross-functionally with FireMon teams—including Support, R Read Less
  • Remote NSC Account Manager  

    - Greater Manchester
    Keyloop bridges the gap between dealers, manufacturers, technology sup... Read More
    Keyloop bridges the gap between dealers, manufacturers, technology suppliers and car buyers. We empower car dealers and manufacturers to fully embrace digital transformation. How? By creating innovative technology that makes selling cars better for our customers, and buying and owning cars better for theirs. We use cutting-edge technology to link our clients’ systems, departments and sites. We provide an open technology platform that’s shaping the industry for the future. We use data to help clients become more efficient, increase profitability and give more customers an amazing experience. Want to be part of it? Purpose of the role Build, develop and retain strong relationships with owners / management teams and employees of local and regional OEM organizations. Takes responsibility for OEM satisfaction at client’s decision maker unit and owner levels in his/her region. To be accountable for OEM and Keyloop colleagues, seeking to manage client expectations vs the performance of Keyloop organization. To be responsible for the performance of the total package of services and products of Keyloop in their region. Key Duties Read Less
  • Remote NSC Account Manager  

    - Derry
    Keyloop bridges the gap between dealers, manufacturers, technology sup... Read More
    Keyloop bridges the gap between dealers, manufacturers, technology suppliers and car buyers. We empower car dealers and manufacturers to fully embrace digital transformation. How? By creating innovative technology that makes selling cars better for our customers, and buying and owning cars better for theirs. We use cutting-edge technology to link our clients’ systems, departments and sites. We provide an open technology platform that’s shaping the industry for the future. We use data to help clients become more efficient, increase profitability and give more customers an amazing experience. Want to be part of it? Purpose of the role Build, develop and retain strong relationships with owners / management teams and employees of local and regional OEM organizations. Takes responsibility for OEM satisfaction at client’s decision maker unit and owner levels in his/her region. To be accountable for OEM and Keyloop colleagues, seeking to manage client expectations vs the performance of Keyloop organization. To be responsible for the performance of the total package of services and products of Keyloop in their region. Key Duties Read Less
  • Remote NSC Account Manager  

    - Aberdeen City
    Keyloop bridges the gap between dealers, manufacturers, technology sup... Read More
    Keyloop bridges the gap between dealers, manufacturers, technology suppliers and car buyers. We empower car dealers and manufacturers to fully embrace digital transformation. How? By creating innovative technology that makes selling cars better for our customers, and buying and owning cars better for theirs. We use cutting-edge technology to link our clients’ systems, departments and sites. We provide an open technology platform that’s shaping the industry for the future. We use data to help clients become more efficient, increase profitability and give more customers an amazing experience. Want to be part of it? Purpose of the role Build, develop and retain strong relationships with owners / management teams and employees of local and regional OEM organizations. Takes responsibility for OEM satisfaction at client’s decision maker unit and owner levels in his/her region. To be accountable for OEM and Keyloop colleagues, seeking to manage client expectations vs the performance of Keyloop organization. To be responsible for the performance of the total package of services and products of Keyloop in their region. Key Duties Read Less
  • Deine Rolle bei MicroNova Du bist im Vertrieb zu Hause, erkennst Poten... Read More
    Deine Rolle bei MicroNova Du bist im Vertrieb zu Hause, erkennst Potenziale frühzeitig und bewegst dich sicher im IT-Umfeld? Dann bist du bei MicroNova genau richtig! MicroNova ist seit über 20 Jahren exklusiver Vertriebspartner für die IT-Management-Lösungen von ManageEngine in Deutschland. Unser Portfolio umfasst Lösungen für IT Operations, Endpoint Management, IT Security und Service Management. Wir unterstützen Kunden bei der Auswahl, Installation und Inbetriebnahme der ManageEngine-Lösungen. Als (Senior) Key Account Manager verantwortest du den strategischen Ausbau bestehender Kunden im Mid-Market- und Enterprise-Umfeld sowie die Gewinnung neuer Enterprise-Kunden in Nordrhein-Westfalen (NRW). Klingt spannend? Dann werde Teil unseres KAM-Teams! Deine Aufgaben Steuerung komplexer Vertriebsprozesse bis zum Abschluss inklusive Verhandlungsführung, Umsatz- und Ergebnisverantwortung Strategischer Ausbau bestehender Kundenbeziehungen sowie Gewinnung neuer Enterprise-Kunden Qualifizierung und Weiterentwicklung von Leads bis zum erfolgreichen Abschluss Identifikation und Umsetzung von Cross- und Upselling-Potenzialen Beratung, Konzeption sowie Durchführung von Produktpräsentationen und Demos beim Kunden Enge Zusammenarbeit mit den Produkt-Teams von ManageEngine Repräsentation von MicroNova und ManageEngine auf Messen und Events Dein Profil Abgeschlossenes Studium oder eine vergleichbare IT-orientierte Ausbildung Mehrjährige Berufserfahrung im B2B-Vertrieb von Softwarelösungen im IT-Management-, Infrastruktur- oder Security-Umfeld Nachweisliche Erfolge in der Neukundengewinnung sowie im strategischen Ausbau und der Entwicklung von Bestandskunden im Enterprise-Umfeld Erfahrung im direkten Austausch mit Softwareherstellern sowie im Management komplexer Vertriebs- und Kundenprozesse Ausgeprägte Kommunikations- und Verhandlungsfähigkeiten, sicheres Auftreten sowie ein gutes Gespür für komplexe Kundenanforderungen Hohe Reisebereitschaft (ca. 30 % in NRW) und Führerschein Klasse B Sehr gute Deutsch- und verhandlungssichere Englischkenntnisse in Wort und Schrift Das spricht für uns 100% Remote-Work Read Less
  • Deine Rolle bei MicroNova Du bist im Vertrieb zu Hause, erkennst Poten... Read More
    Deine Rolle bei MicroNova Du bist im Vertrieb zu Hause, erkennst Potenziale frühzeitig und bewegst dich sicher im IT-Umfeld? Dann bist du bei MicroNova genau richtig! MicroNova ist seit über 20 Jahren exklusiver Vertriebspartner für die IT-Management-Lösungen von ManageEngine in Deutschland. Unser Portfolio umfasst Lösungen für IT Operations, Endpoint Management, IT Security und Service Management. Wir unterstützen Kunden bei der Auswahl, Installation und Inbetriebnahme der ManageEngine-Lösungen. Als (Senior) Key Account Manager verantwortest du den strategischen Ausbau bestehender Kunden im Mid-Market- und Enterprise-Umfeld sowie die Gewinnung neuer Enterprise-Kunden in Nordrhein-Westfalen (NRW). Klingt spannend? Dann werde Teil unseres KAM-Teams! Deine Aufgaben Steuerung komplexer Vertriebsprozesse bis zum Abschluss inklusive Verhandlungsführung, Umsatz- und Ergebnisverantwortung Strategischer Ausbau bestehender Kundenbeziehungen sowie Gewinnung neuer Enterprise-Kunden Qualifizierung und Weiterentwicklung von Leads bis zum erfolgreichen Abschluss Identifikation und Umsetzung von Cross- und Upselling-Potenzialen Beratung, Konzeption sowie Durchführung von Produktpräsentationen und Demos beim Kunden Enge Zusammenarbeit mit den Produkt-Teams von ManageEngine Repräsentation von MicroNova und ManageEngine auf Messen und Events Dein Profil Abgeschlossenes Studium oder eine vergleichbare IT-orientierte Ausbildung Mehrjährige Berufserfahrung im B2B-Vertrieb von Softwarelösungen im IT-Management-, Infrastruktur- oder Security-Umfeld Nachweisliche Erfolge in der Neukundengewinnung sowie im strategischen Ausbau und der Entwicklung von Bestandskunden im Enterprise-Umfeld Erfahrung im direkten Austausch mit Softwareherstellern sowie im Management komplexer Vertriebs- und Kundenprozesse Ausgeprägte Kommunikations- und Verhandlungsfähigkeiten, sicheres Auftreten sowie ein gutes Gespür für komplexe Kundenanforderungen Hohe Reisebereitschaft (ca. 30 % in NRW) und Führerschein Klasse B Sehr gute Deutsch- und verhandlungssichere Englischkenntnisse in Wort und Schrift Das spricht für uns 100% Remote-Work Read Less
  • Deine Rolle bei MicroNova Du bist im Vertrieb zu Hause, erkennst Poten... Read More
    Deine Rolle bei MicroNova Du bist im Vertrieb zu Hause, erkennst Potenziale frühzeitig und bewegst dich sicher im IT-Umfeld? Dann bist du bei MicroNova genau richtig! MicroNova ist seit über 20 Jahren exklusiver Vertriebspartner für die IT-Management-Lösungen von ManageEngine in Deutschland. Unser Portfolio umfasst Lösungen für IT Operations, Endpoint Management, IT Security und Service Management. Wir unterstützen Kunden bei der Auswahl, Installation und Inbetriebnahme der ManageEngine-Lösungen. Als (Senior) Key Account Manager verantwortest du den strategischen Ausbau bestehender Kunden im Mid-Market- und Enterprise-Umfeld sowie die Gewinnung neuer Enterprise-Kunden in Nordrhein-Westfalen (NRW). Klingt spannend? Dann werde Teil unseres KAM-Teams! Deine Aufgaben Steuerung komplexer Vertriebsprozesse bis zum Abschluss inklusive Verhandlungsführung, Umsatz- und Ergebnisverantwortung Strategischer Ausbau bestehender Kundenbeziehungen sowie Gewinnung neuer Enterprise-Kunden Qualifizierung und Weiterentwicklung von Leads bis zum erfolgreichen Abschluss Identifikation und Umsetzung von Cross- und Upselling-Potenzialen Beratung, Konzeption sowie Durchführung von Produktpräsentationen und Demos beim Kunden Enge Zusammenarbeit mit den Produkt-Teams von ManageEngine Repräsentation von MicroNova und ManageEngine auf Messen und Events Dein Profil Abgeschlossenes Studium oder eine vergleichbare IT-orientierte Ausbildung Mehrjährige Berufserfahrung im B2B-Vertrieb von Softwarelösungen im IT-Management-, Infrastruktur- oder Security-Umfeld Nachweisliche Erfolge in der Neukundengewinnung sowie im strategischen Ausbau und der Entwicklung von Bestandskunden im Enterprise-Umfeld Erfahrung im direkten Austausch mit Softwareherstellern sowie im Management komplexer Vertriebs- und Kundenprozesse Ausgeprägte Kommunikations- und Verhandlungsfähigkeiten, sicheres Auftreten sowie ein gutes Gespür für komplexe Kundenanforderungen Hohe Reisebereitschaft (ca. 30 % in NRW) und Führerschein Klasse B Sehr gute Deutsch- und verhandlungssichere Englischkenntnisse in Wort und Schrift Das spricht für uns 100% Remote-Work Read Less
  • Deine Rolle bei MicroNova Du bist im Vertrieb zu Hause, erkennst Poten... Read More
    Deine Rolle bei MicroNova Du bist im Vertrieb zu Hause, erkennst Potenziale frühzeitig und bewegst dich sicher im IT-Umfeld? Dann bist du bei MicroNova genau richtig! MicroNova ist seit über 20 Jahren exklusiver Vertriebspartner für die IT-Management-Lösungen von ManageEngine in Deutschland. Unser Portfolio umfasst Lösungen für IT Operations, Endpoint Management, IT Security und Service Management. Wir unterstützen Kunden bei der Auswahl, Installation und Inbetriebnahme der ManageEngine-Lösungen. Als (Senior) Key Account Manager verantwortest du den strategischen Ausbau bestehender Kunden im Mid-Market- und Enterprise-Umfeld sowie die Gewinnung neuer Enterprise-Kunden in Nordrhein-Westfalen (NRW). Klingt spannend? Dann werde Teil unseres KAM-Teams! Deine Aufgaben Steuerung komplexer Vertriebsprozesse bis zum Abschluss inklusive Verhandlungsführung, Umsatz- und Ergebnisverantwortung Strategischer Ausbau bestehender Kundenbeziehungen sowie Gewinnung neuer Enterprise-Kunden Qualifizierung und Weiterentwicklung von Leads bis zum erfolgreichen Abschluss Identifikation und Umsetzung von Cross- und Upselling-Potenzialen Beratung, Konzeption sowie Durchführung von Produktpräsentationen und Demos beim Kunden Enge Zusammenarbeit mit den Produkt-Teams von ManageEngine Repräsentation von MicroNova und ManageEngine auf Messen und Events Dein Profil Abgeschlossenes Studium oder eine vergleichbare IT-orientierte Ausbildung Mehrjährige Berufserfahrung im B2B-Vertrieb von Softwarelösungen im IT-Management-, Infrastruktur- oder Security-Umfeld Nachweisliche Erfolge in der Neukundengewinnung sowie im strategischen Ausbau und der Entwicklung von Bestandskunden im Enterprise-Umfeld Erfahrung im direkten Austausch mit Softwareherstellern sowie im Management komplexer Vertriebs- und Kundenprozesse Ausgeprägte Kommunikations- und Verhandlungsfähigkeiten, sicheres Auftreten sowie ein gutes Gespür für komplexe Kundenanforderungen Hohe Reisebereitschaft (ca. 30 % in NRW) und Führerschein Klasse B Sehr gute Deutsch- und verhandlungssichere Englischkenntnisse in Wort und Schrift Das spricht für uns 100% Remote-Work Read Less
  • Deine Rolle bei MicroNova Du bist im Vertrieb zu Hause, erkennst Poten... Read More
    Deine Rolle bei MicroNova Du bist im Vertrieb zu Hause, erkennst Potenziale frühzeitig und bewegst dich sicher im IT-Umfeld? Dann bist du bei MicroNova genau richtig! MicroNova ist seit über 20 Jahren exklusiver Vertriebspartner für die IT-Management-Lösungen von ManageEngine in Deutschland. Unser Portfolio umfasst Lösungen für IT Operations, Endpoint Management, IT Security und Service Management. Wir unterstützen Kunden bei der Auswahl, Installation und Inbetriebnahme der ManageEngine-Lösungen. Als (Senior) Key Account Manager verantwortest du den strategischen Ausbau bestehender Kunden im Mid-Market- und Enterprise-Umfeld sowie die Gewinnung neuer Enterprise-Kunden in Nordrhein-Westfalen (NRW). Klingt spannend? Dann werde Teil unseres KAM-Teams! Deine Aufgaben Steuerung komplexer Vertriebsprozesse bis zum Abschluss inklusive Verhandlungsführung, Umsatz- und Ergebnisverantwortung Strategischer Ausbau bestehender Kundenbeziehungen sowie Gewinnung neuer Enterprise-Kunden Qualifizierung und Weiterentwicklung von Leads bis zum erfolgreichen Abschluss Identifikation und Umsetzung von Cross- und Upselling-Potenzialen Beratung, Konzeption sowie Durchführung von Produktpräsentationen und Demos beim Kunden Enge Zusammenarbeit mit den Produkt-Teams von ManageEngine Repräsentation von MicroNova und ManageEngine auf Messen und Events Dein Profil Abgeschlossenes Studium oder eine vergleichbare IT-orientierte Ausbildung Mehrjährige Berufserfahrung im B2B-Vertrieb von Softwarelösungen im IT-Management-, Infrastruktur- oder Security-Umfeld Nachweisliche Erfolge in der Neukundengewinnung sowie im strategischen Ausbau und der Entwicklung von Bestandskunden im Enterprise-Umfeld Erfahrung im direkten Austausch mit Softwareherstellern sowie im Management komplexer Vertriebs- und Kundenprozesse Ausgeprägte Kommunikations- und Verhandlungsfähigkeiten, sicheres Auftreten sowie ein gutes Gespür für komplexe Kundenanforderungen Hohe Reisebereitschaft (ca. 30 % in NRW) und Führerschein Klasse B Sehr gute Deutsch- und verhandlungssichere Englischkenntnisse in Wort und Schrift Das spricht für uns 100% Remote-Work Read Less
  • Remote Key Account Manager, NHS, Medical Devices  

    - Highland Council
    Key Account Manager, NHS, Medical Devices £55,000 Basic, £100,000 OTE... Read More
    Key Account Manager, NHS, Medical Devices £55,000 Basic, £100,000 OTE + car and package. This is a field-based remote role covering the UK and Eire, selling medical devices to the NHS and private hospitals. As a Regional Key Account Manager, you will be instrumental in creating and executing sales strategies for both new and existing opportunities. Your goal is to meet and exceed sales targets by building lasting partnerships with key decision-makers in hospitals. What is Needed to Apply to the Role of Key Account Manager, Medical Devices A minimum of 3 years' proven sales success within the medical device or biotechnology industry. Proven experience of selling into the NHS. Demonstrated experience managing the full sales cycle - from prospecting and cold calling to negotiation and closing deals (experience with both long and short sales cycles is beneficial). Excellent communication, interpersonal, and presentation skills. Proven ability to establish and maintain relationships with diverse senior contacts within the NHS. A self-motivated and independent work ethic, capable of achieving goals with minimal supervision. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and CRM systems. Whilst the role is remote, and home based, you will be expected to go and meet customers circa three days per week. Key Responsibilities of the Key Account Manager, Medical Devices Develop and maintain strong connections with key client decision-makers within the NHS and private hospital sector through consistent engagement and strategic meetings. Manage the entire sales pipeline for the UK and Eire, focusing on client retention, new business development, and achieving growth metrics. Develop, communicate, and implement effective account strategies to grow sales within the NHS. Serve as a knowledgeable point of contact, educating clients on products through compelling presentations and engaging subject matter experts. Conduct market and competitive research to tailor sales strategies effectively. Work closely with internal teams to provide regular updates on progress, forecasts, and market intelligence using Salesforce (CRM). Personal qualities required are competence, integrity, self-confidence, friendliness, and a natural ability to build strong customer relationships. To Apply Press the apply button or email your CV to This vacancy is being advertised by Aaron Wallis Recruitment and Training Limited operating as an Employment Agency, registered in England No. 6356563. View our Privacy Policy and Candidate Privacy Notice Read Less
  • Remote Account Manager - Remote Working  

    - Fife
    Do you have client relationship or sales experience - ideally within t... Read More
    Do you have client relationship or sales experience - ideally within the education or public sectors? OR Are you a Bid Coordinator or Bid Manager, with public sector experience? Are you looking for a role working from home but still with great support and team meetings? Are you looking to progress your career, building on your sales or bid experience to date? Do you live within an hour of Bedford, with your own transport? If so, our rapidly expanding client that works within the procurement and education sector is keen to hear from you! The company: Our client has grown significantly in the last 9 years, they provide a unique procurement framework for the public sector which includes providing IT related solutions for Schools, Universities, Colleges, Councils and the NHS. Our client has the ability to take care of all the compliance by streamlining the process, whilst dealing with over 200 pre-approved suppliers for their needs. This can include simple hardware requests through to complex IT Support for a multi-sited trust. The Role: Working remotely, you will be dealing with incoming enquiries from a variety of organisations who have either been recommended or have identified my client offers exactly what they need - IT Hardware, IT Software or IT Services. ** This is not a hard sales role at all, all incoming enquires are genuine and it is all about building relationships.** Following a process, you will be delivering the best IT based solutions, using existing or new suppliers in order to provide what the client needs, whilst recommending any other products or services that may be relevant to the request. Our client offers fantastic training and ongoing support so you will be confident in dealing with the clients' journey through the process, whilst ensuring they get exactly what they need, they are fully compliant and work within their budget. Being able to converse with a variety of clients over the phone and via video calls is key, this role is all about relationships and not hard sales at all. Whilst the role is fully remote there are monthly meetings in Bedford as well as scheduled socials! The Person: The ideal candidate will have 1-3 years sales and customer relationship experience, dealing with business to business sectors, exposure to the Education or Public Sectors will be preferred. Experience of dealing with tenders, mini competitions, bench marking or direct awards. We are looking for a driven and hungry go-getter, full of enthusiasm and ambition to develop their career You will be working within Customer Engagement Team of 9 people with excellent training and support available, from day one! Working hours are flexible, typically 8 hours per day between 8:30am - 5:30pm, Monday to Friday. Our client is offering a great opportunity to grow within their business, their offering is unique in the marketplace and they are a very friendly and caring organisation to work for. The starting salary for this role will be £37,000, annual company bonus which can be as much as £4,000 per annum, plus benefits and genuine career advancement. If you have the client relationship or sales skills we are looking for and live within an hour of Bedford, APPLY NOW in complete confidence or contact Dominic Quirke at Advancing People directly. Advancing People - The Recruitment Specialist Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency. Read Less
  • Remote Paid Social Account Manager  

    - West Sussex
    Paid Social Account Manager | E-commerce | Fully Remote (UK-Based) | £... Read More
    Paid Social Account Manager | E-commerce | Fully Remote (UK-Based) | £35,000 Love Paid Social? Got a knack for scaling e-commerce brands? This one’s for you. Our client, a growing social ad agency working with some of the most exciting e-commerce brands, is on the hunt for a Paid Social Account Manager. You’ll be leading Meta ad campaigns that drive real results - think sales, conversions, and growth. ***This role is remote-first, but they like to keep it real with monthly meetups in London, Manchester or Glasgow*** What You’ll Be Doing Running Facebook Read Less
  • Remote Account Manager  

    - Swansea
    Infopro Digital, the B2B group specialising in information and technol... Read More
    Infopro Digital, the B2B group specialising in information and technology, is currently looking for an Account Manager to join our team on a permanent basis at Haynes Group Limited, which sits within Infopro Digital’s Automotive division. Infopro Digital is a global organisation with 4,000 employees of 79 nationalities based in 26 countries, and a turnover of €630 million. Haynes Group are an established Automotive Data Solutions provider. For the last 11 years, the business has consistently exceeded budgets, delivering double‑digit year‑on‑year growth. In 2020, Haynes Group was acquired by Infopro Digital as part of a larger strategic plan to become a global leader within the automotive data market. Haynes Group are looking for an ambitious, experienced Account Manager to join the sales team. It is an exciting time to join the organisation as you will be instrumental in driving new business growth and expansion. The successful candidate will be responsible for developing new business opportunities through the sale of the current UK product range. The position will suit an established professional with a proven record of securing new revenue streams from existing customers. The right candidate will be someone who understands the importance of collaboration, ownership, integrity and excellent customer service. Key Responsibilities What the role involves Responsible for delivering a pure growth model of new business through actively identifying new revenue opportunities within existing customers Identifying, visiting and pitching existing customers who have a requirement for additional Infopro Digital products and services Managing existing customer relationships, which can span across multiple territories Managing existing customer contract renewals Creating a structured and efficient sales cycle Creating and maintaining a qualified sales pipeline Supporting the wider activities of the Haynes Group business in the UK, as directed by the UK Senior Sales Manager Data‑savvy individual with a strong understanding of data sales and/or the UK automotive market Minimum 2 years’ experience with a proven track record of success in delivering new business from existing customers Excellent prospecting, networking, negotiation and closing skills Exceptional communication skills , both written and oral (including presentations) High level of computer literacy Outstanding customer relationship skills Highly numerate individual with the ability to work with data as a core sales product First‑class planning, organisational and administrative skills Generous base salary Bonus structure based on company and personal performance 25 days annual holiday (rising to 30 days) Birthday day off 2 volunteer days Life Assurance (4× salary from Day 1 of employment) Group pension scheme Employee Assistance Programme Cycle to Work , gym discounts and more Health cash plan Enhanced family‑friendly policies Employee referral scheme Wellbeing tools and resources Comprehensive product training and ongoing support from the UK Senior Sales Manager and the wider UK commercial team Our Foundations and Values At Infopro Digital, we are driven by core values such as entrepreneurial spirit, constant customer focus, promoting diversity, striving for significant impact, and a collaborative culture . By joining us, you become part of a dynamic community that embraces these values on a daily basis, shaping the future with passion and commitment. Diversity is one of our core values. We are convinced that our teams, drawn from all backgrounds and with different experiences, are one of the key drivers of our success. The Group is committed to a policy of equal opportunities and inclusion , from recruitment to career development, and we strive to provide an equitable working environment that promotes the well‑being of our teams. About the Company Infopro Digital is a B2B group specialising in information and technology. With a presence in 26 countries , the group has 4,000 employees of 79 nationalities . Infopro Digital connects professional communities. Our brands are leaders across five key economic sectors : construction Read Less

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