Senior Account Manager - SaaS / Automotive Aftermarket IT Location: Midlands / North (UK-based ideally along the M1 / M62 / M6 /M40 corridor Salary: OTE £70k. Basic salary circa £50k + Bonus + Car Allowance + Pension + 25 days holiday Who We Are: We are a market leader in developing trading, financial, and business process software for specialist sectors including Distribution, Automotive Aftermarket , Merchant, Retail, and Manufacturing. Our solutions cater to single or multi-branch operations and organisations with 'point-of-sale' premises and warehouse operations. What You Will Be Doing: As a Senior Account Manager, you will play a pivotal role in our UK Automotive Aftermarket Sales Team. Your primary responsibilities will involve the strategic management of top-tier Automotive Aftermarket Accounts across the UK, fostering strong, trustworthy relationships with internal and external stakeholders at the highest level. Are You Well-Connected? We seek an established Senior Account Manager / Business Development Manager with the influence and gravitas to engage with senior figures within the Automotive sector. An understanding of the market, manufacturing, and distribution processes will be an advantage to unlocking future opportunities within your account portfolio. Do You Need to Be an IT Expert? No, your expertise lies in managing high-value accounts. However, having technical savviness will place you in a great position. Experience with SaaS solutions , IT , data management , cataloguing, combined with selling aftermarket / automotive IT service solutions will be highly beneficial. Strong commercial awareness and a proven track record are essential. Why Join Our Team? We are a leading tech organisation, and promote a balanced work environment through our flexible hybrid work policy, combining the best of both worlds in terms of office team support, field based activities and home working balance: collaboration and remote work convenience is key to maximising output and productivity, whilst also keeping a good solid home life foundation. Come join us! Interested? Let's Connect! If you want to learn more about this exciting opportunity, please forward your CV to our retained recruiter Glen Shepherd at We will organise an online confidential informative session with the employer. Don't delay - we are hiring NOW! JOB REF: 4259RC Read Less

Senior Account Manager - SaaS / Automotive Aftermarket IT Location: Midlands / North (UK-based ideally along the M1 / M62 / M6 /M40 corridor Salary: OTE £70k. Basic salary circa £50k + Bonus + Car Allowance + Pension + 25 days holiday Who We Are: We are a market leader in developing trading, financial, and business process software for specialist sectors including Distribution, Automotive Aftermarket , Merchant, Retail, and Manufacturing. Our solutions cater to single or multi-branch operations and organisations with 'point-of-sale' premises and warehouse operations. What You Will Be Doing: As a Senior Account Manager, you will play a pivotal role in our UK Automotive Aftermarket Sales Team. Your primary responsibilities will involve the strategic management of top-tier Automotive Aftermarket Accounts across the UK, fostering strong, trustworthy relationships with internal and external stakeholders at the highest level. Are You Well-Connected? We seek an established Senior Account Manager / Business Development Manager with the influence and gravitas to engage with senior figures within the Automotive sector. An understanding of the market, manufacturing, and distribution processes will be an advantage to unlocking future opportunities within your account portfolio. Do You Need to Be an IT Expert? No, your expertise lies in managing high-value accounts. However, having technical savviness will place you in a great position. Experience with SaaS solutions , IT , data management , cataloguing, combined with selling aftermarket / automotive IT service solutions will be highly beneficial. Strong commercial awareness and a proven track record are essential. Why Join Our Team? We are a leading tech organisation, and promote a balanced work environment through our flexible hybrid work policy, combining the best of both worlds in terms of office team support, field based activities and home working balance: collaboration and remote work convenience is key to maximising output and productivity, whilst also keeping a good solid home life foundation. Come join us! Interested? Let's Connect! If you want to learn more about this exciting opportunity, please forward your CV to our retained recruiter Glen Shepherd at We will organise an online confidential informative session with the employer. Don't delay - we are hiring NOW! JOB REF: 4259RC Read Less

About Us Antavo is a rapidly growing, VC-backed scale-up disrupting the loyalty management market with its innovative omnichannel technologies. We are recognized by Gartner and Forrester as a leading pure-play loyalty management platform. The Team The Antavo Team is a passionate, dynamic, innovative and fun-loving professional team. From consultative salespeople to savvy marketers to tech whizzes, we have a diverse team of talented individuals with one unified focus: our customers. Customers are at the heart of everything we do, and we pride ourselves on always taking an innovative, customer-centric approach to creating the right experiences, products, and content for them. With big dreams and a grand mission, we’re looking for great like-minded people to join us - people who are passionate, fearless and entrepreneurial. If you’re looking for a dynamic, no corporate-BS environment to learn, grow, and really make an impact, we could be the perfect fit for you! The Role We are looking for a Senior Technical Account Manager to act as a trusted technical advisor for Antavo’s strategic customers. This role is focused on long-term customer success, technical adoption, platform stability, solution optimisation, and proactive risk management. You will work closely with customers after go-live to ensure their Antavo setup remains scalable, reliable, and aligned with their evolving business and technical needs. You will combine strong technical understanding with excellent customer-facing communication skills. You should be confident discussing integrations, APIs, data flows, configurations, release impacts, platform behaviour, technical risks, and best-practice recommendations with both technical and non-technical stakeholders. A key part of this role is developing and maintaining a strong command of the Antavo platform . You should be able to understand complex customer setups, advise customers on optimal platform usage, troubleshoot technical topics, and act as a bridge between customers and internal teams. This role may require occasional customer travel for strategic workshops, technical reviews, Executive Business Reviews, or ad-hoc planning sessions when required. Candidates should preferably be based in the EU region or a timezone that allows strong overlap with European customers. HI THERE, I’m Shariq Ahmed Head of Customer Success here at Antavo We are a product-driven company. Our team is made up of passionate, smart people who help our customers achieve their goals by providing guidance, support, and strategic partnership throughout their journey with Antavo. We are looking for a Senior Technical Account Manager to join our friendly and agile team. I’m looking for someone who can combine technical depth, customer empathy, structured problem-solving, and strong ownership to help our customers get the best out of Antavo. I’m looking forward to working with you! Your main responsibilities Maintain strategic technical relationships with senior customer stakeholders, including Engineering leadership, Architecture teams, Digital leadership, Product leadership, and C-level executives where relevant. Act as the executive-level technical advisor for assigned strategic customers, helping customers align their technical roadmap and operational strategy with Antavo capabilities. Lead technical alignment discussions related to scalability, architecture evolution, operational maturity, governance, and long-term platform strategy. Represent Antavo in high-impact customer discussions involving technical escalations, strategic initiatives, platform evolution, or executive-level technical governance. Provide strategic technical guidance and coordination across customer teams and internal Antavo departments, while ensuring ownership and follow-through of critical technical topics Act as the primary strategic technical advisor for assigned enterprise and strategic Antavo customers after go-live Build and maintain strong relationships with customer technical, business, and executive stakeholders, including Engineering leadership, Product teams, Architects, CRM, Digital, and C-level stakeholders where relevant Develop a high level understanding of each customer’s Antavo setup, integrations, data flows, configurations, environments, and business use cases Proactively identify technical risks, limitations, dependencies, adoption gaps, and optimisation opportunities Guide customers on best practices for platform usage, integrations, configuration, scalability, performance, and operational efficiency Translate technical concepts, trade-offs, risks, and recommendations into clear, customer-friendly guidance Act as a bridge between customers and internal teams such as Customer Success, Customer Operations, Support, Engineering, Product, Professional Services, and Implementation Preserve customer context internally and ensure technical topics are clearly documented, owned, and followed through Support customers through platform changes, upgrades, new feature adoption, and release-related questions Contribute customer feedback, technical insights, and recurring pain points into Product and Engineering discussions Partner with Customer Success Managers to support customer health, retention, value realization, and expansion opportunities Participate in Executive Business Reviews, technical reviews, workshops, and ad-hoc success planning sessions when required Help customers increase their self-service usage of the Antavo platform and Backoffice Create or contribute to internal and customer-facing documentation, playbooks, technical notes, and best-practice materials Support internal process improvements, technical account management playbooks, automation, and scalable ways of working Use AI tools where relevant to improve productivity, analysis, documentation, reporting, and customer communication Continuously deepen product, technical, loyalty, SaaS, and customer domain knowledge You should have Proven experience building and maintaining relationships with senior technical and executive stakeholders, including CTOs, Heads of Engineering, Architects, Digital leaders, and enterprise decision-makers. Strong ability to balance technical depth with strategic customer engagement and executive communication. Experience acting as a trusted advisor for enterprise customers in complex, multi-stakeholder SaaS environments. Ability to lead strategic technical conversations focused on scalability, operational maturity, technical governance, and long-term platform evolution. Proven experience in a senior customer-facing technical role within a B2B SaaS environment, such as Technical Account Manager, Technical Customer Success Manager, Solutions Consultant, Customer Success Engineer, or similar Strong experience working with technical SaaS products and live customer environments Excellent communication and relationship-management skills, with the ability to earn and maintain customer trust Ability to explain technical topics clearly to both technical and non-technical audiences Strong problem-solving skills with a structured, analytical, and pragmatic mindset Experience working with integrations, APIs, data flows, web technologies, technical configurations, and production systems Ability to understand complex customer setups and identify risks, dependencies, and improvement opportunities Strong ownership and task prioritisation skills across multiple strategic customers Experience collaborating with Product, Engineering, Support, Customer Success, and Implementation teams Familiarity with issue and project-tracking tools such as Jira Understanding of software development processes, release cycles, incident handling, and escalation management Calm and confident approach in escalated, ambiguous, or high-impact customer situations Comfortable working in a remote, international SaaS environment Hands-on experience using AI tools to improve or automate internal processes, workflows, documentation, reporting, analysis, or customer-facing operations. Built and showcased at least one practical AI-enabled project, workflow, or automation, with the ability to explain the problem solved, tools used, impact achieved, and lessons learned Willingness and ability to travel approximately 30-40% across the EU Read Less

About Us Antavo is a rapidly growing, VC-backed scale-up disrupting the loyalty management market with its innovative omnichannel technologies. We are recognized by Gartner and Forrester as a leading pure-play loyalty management platform. The Team The Antavo Team is a passionate, dynamic, innovative and fun-loving professional team. From consultative salespeople to savvy marketers to tech whizzes, we have a diverse team of talented individuals with one unified focus: our customers. Customers are at the heart of everything we do, and we pride ourselves on always taking an innovative, customer-centric approach to creating the right experiences, products, and content for them. With big dreams and a grand mission, we’re looking for great like-minded people to join us - people who are passionate, fearless and entrepreneurial. If you’re looking for a dynamic, no corporate-BS environment to learn, grow, and really make an impact, we could be the perfect fit for you! The Role We are looking for a Senior Technical Account Manager to act as a trusted technical advisor for Antavo’s strategic customers. This role is focused on long-term customer success, technical adoption, platform stability, solution optimisation, and proactive risk management. You will work closely with customers after go-live to ensure their Antavo setup remains scalable, reliable, and aligned with their evolving business and technical needs. You will combine strong technical understanding with excellent customer-facing communication skills. You should be confident discussing integrations, APIs, data flows, configurations, release impacts, platform behaviour, technical risks, and best-practice recommendations with both technical and non-technical stakeholders. A key part of this role is developing and maintaining a strong command of the Antavo platform . You should be able to understand complex customer setups, advise customers on optimal platform usage, troubleshoot technical topics, and act as a bridge between customers and internal teams. This role may require occasional customer travel for strategic workshops, technical reviews, Executive Business Reviews, or ad-hoc planning sessions when required. Candidates should preferably be based in the EU region or a timezone that allows strong overlap with European customers. HI THERE, I’m Shariq Ahmed Head of Customer Success here at Antavo We are a product-driven company. Our team is made up of passionate, smart people who help our customers achieve their goals by providing guidance, support, and strategic partnership throughout their journey with Antavo. We are looking for a Senior Technical Account Manager to join our friendly and agile team. I’m looking for someone who can combine technical depth, customer empathy, structured problem-solving, and strong ownership to help our customers get the best out of Antavo. I’m looking forward to working with you! Your main responsibilities Maintain strategic technical relationships with senior customer stakeholders, including Engineering leadership, Architecture teams, Digital leadership, Product leadership, and C-level executives where relevant. Act as the executive-level technical advisor for assigned strategic customers, helping customers align their technical roadmap and operational strategy with Antavo capabilities. Lead technical alignment discussions related to scalability, architecture evolution, operational maturity, governance, and long-term platform strategy. Represent Antavo in high-impact customer discussions involving technical escalations, strategic initiatives, platform evolution, or executive-level technical governance. Provide strategic technical guidance and coordination across customer teams and internal Antavo departments, while ensuring ownership and follow-through of critical technical topics Act as the primary strategic technical advisor for assigned enterprise and strategic Antavo customers after go-live Build and maintain strong relationships with customer technical, business, and executive stakeholders, including Engineering leadership, Product teams, Architects, CRM, Digital, and C-level stakeholders where relevant Develop a high level understanding of each customer’s Antavo setup, integrations, data flows, configurations, environments, and business use cases Proactively identify technical risks, limitations, dependencies, adoption gaps, and optimisation opportunities Guide customers on best practices for platform usage, integrations, configuration, scalability, performance, and operational efficiency Translate technical concepts, trade-offs, risks, and recommendations into clear, customer-friendly guidance Act as a bridge between customers and internal teams such as Customer Success, Customer Operations, Support, Engineering, Product, Professional Services, and Implementation Preserve customer context internally and ensure technical topics are clearly documented, owned, and followed through Support customers through platform changes, upgrades, new feature adoption, and release-related questions Contribute customer feedback, technical insights, and recurring pain points into Product and Engineering discussions Partner with Customer Success Managers to support customer health, retention, value realization, and expansion opportunities Participate in Executive Business Reviews, technical reviews, workshops, and ad-hoc success planning sessions when required Help customers increase their self-service usage of the Antavo platform and Backoffice Create or contribute to internal and customer-facing documentation, playbooks, technical notes, and best-practice materials Support internal process improvements, technical account management playbooks, automation, and scalable ways of working Use AI tools where relevant to improve productivity, analysis, documentation, reporting, and customer communication Continuously deepen product, technical, loyalty, SaaS, and customer domain knowledge You should have Proven experience building and maintaining relationships with senior technical and executive stakeholders, including CTOs, Heads of Engineering, Architects, Digital leaders, and enterprise decision-makers. Strong ability to balance technical depth with strategic customer engagement and executive communication. Experience acting as a trusted advisor for enterprise customers in complex, multi-stakeholder SaaS environments. Ability to lead strategic technical conversations focused on scalability, operational maturity, technical governance, and long-term platform evolution. Proven experience in a senior customer-facing technical role within a B2B SaaS environment, such as Technical Account Manager, Technical Customer Success Manager, Solutions Consultant, Customer Success Engineer, or similar Strong experience working with technical SaaS products and live customer environments Excellent communication and relationship-management skills, with the ability to earn and maintain customer trust Ability to explain technical topics clearly to both technical and non-technical audiences Strong problem-solving skills with a structured, analytical, and pragmatic mindset Experience working with integrations, APIs, data flows, web technologies, technical configurations, and production systems Ability to understand complex customer setups and identify risks, dependencies, and improvement opportunities Strong ownership and task prioritisation skills across multiple strategic customers Experience collaborating with Product, Engineering, Support, Customer Success, and Implementation teams Familiarity with issue and project-tracking tools such as Jira Understanding of software development processes, release cycles, incident handling, and escalation management Calm and confident approach in escalated, ambiguous, or high-impact customer situations Comfortable working in a remote, international SaaS environment Hands-on experience using AI tools to improve or automate internal processes, workflows, documentation, reporting, analysis, or customer-facing operations. Built and showcased at least one practical AI-enabled project, workflow, or automation, with the ability to explain the problem solved, tools used, impact achieved, and lessons learned Willingness and ability to travel approximately 30-40% across the EU Read Less

About Us Antavo is a rapidly growing, VC-backed scale-up disrupting the loyalty management market with its innovative omnichannel technologies. We are recognized by Gartner and Forrester as a leading pure-play loyalty management platform. The Team The Antavo Team is a passionate, dynamic, innovative and fun-loving professional team. From consultative salespeople to savvy marketers to tech whizzes, we have a diverse team of talented individuals with one unified focus: our customers. Customers are at the heart of everything we do, and we pride ourselves on always taking an innovative, customer-centric approach to creating the right experiences, products, and content for them. With big dreams and a grand mission, we’re looking for great like-minded people to join us - people who are passionate, fearless and entrepreneurial. If you’re looking for a dynamic, no corporate-BS environment to learn, grow, and really make an impact, we could be the perfect fit for you! The Role We are looking for a Senior Technical Account Manager to act as a trusted technical advisor for Antavo’s strategic customers. This role is focused on long-term customer success, technical adoption, platform stability, solution optimisation, and proactive risk management. You will work closely with customers after go-live to ensure their Antavo setup remains scalable, reliable, and aligned with their evolving business and technical needs. You will combine strong technical understanding with excellent customer-facing communication skills. You should be confident discussing integrations, APIs, data flows, configurations, release impacts, platform behaviour, technical risks, and best-practice recommendations with both technical and non-technical stakeholders. A key part of this role is developing and maintaining a strong command of the Antavo platform . You should be able to understand complex customer setups, advise customers on optimal platform usage, troubleshoot technical topics, and act as a bridge between customers and internal teams. This role may require occasional customer travel for strategic workshops, technical reviews, Executive Business Reviews, or ad-hoc planning sessions when required. Candidates should preferably be based in the EU region or a timezone that allows strong overlap with European customers. HI THERE, I’m Shariq Ahmed Head of Customer Success here at Antavo We are a product-driven company. Our team is made up of passionate, smart people who help our customers achieve their goals by providing guidance, support, and strategic partnership throughout their journey with Antavo. We are looking for a Senior Technical Account Manager to join our friendly and agile team. I’m looking for someone who can combine technical depth, customer empathy, structured problem-solving, and strong ownership to help our customers get the best out of Antavo. I’m looking forward to working with you! Your main responsibilities Maintain strategic technical relationships with senior customer stakeholders, including Engineering leadership, Architecture teams, Digital leadership, Product leadership, and C-level executives where relevant. Act as the executive-level technical advisor for assigned strategic customers, helping customers align their technical roadmap and operational strategy with Antavo capabilities. Lead technical alignment discussions related to scalability, architecture evolution, operational maturity, governance, and long-term platform strategy. Represent Antavo in high-impact customer discussions involving technical escalations, strategic initiatives, platform evolution, or executive-level technical governance. Provide strategic technical guidance and coordination across customer teams and internal Antavo departments, while ensuring ownership and follow-through of critical technical topics Act as the primary strategic technical advisor for assigned enterprise and strategic Antavo customers after go-live Build and maintain strong relationships with customer technical, business, and executive stakeholders, including Engineering leadership, Product teams, Architects, CRM, Digital, and C-level stakeholders where relevant Develop a high level understanding of each customer’s Antavo setup, integrations, data flows, configurations, environments, and business use cases Proactively identify technical risks, limitations, dependencies, adoption gaps, and optimisation opportunities Guide customers on best practices for platform usage, integrations, configuration, scalability, performance, and operational efficiency Translate technical concepts, trade-offs, risks, and recommendations into clear, customer-friendly guidance Act as a bridge between customers and internal teams such as Customer Success, Customer Operations, Support, Engineering, Product, Professional Services, and Implementation Preserve customer context internally and ensure technical topics are clearly documented, owned, and followed through Support customers through platform changes, upgrades, new feature adoption, and release-related questions Contribute customer feedback, technical insights, and recurring pain points into Product and Engineering discussions Partner with Customer Success Managers to support customer health, retention, value realization, and expansion opportunities Participate in Executive Business Reviews, technical reviews, workshops, and ad-hoc success planning sessions when required Help customers increase their self-service usage of the Antavo platform and Backoffice Create or contribute to internal and customer-facing documentation, playbooks, technical notes, and best-practice materials Support internal process improvements, technical account management playbooks, automation, and scalable ways of working Use AI tools where relevant to improve productivity, analysis, documentation, reporting, and customer communication Continuously deepen product, technical, loyalty, SaaS, and customer domain knowledge You should have Proven experience building and maintaining relationships with senior technical and executive stakeholders, including CTOs, Heads of Engineering, Architects, Digital leaders, and enterprise decision-makers. Strong ability to balance technical depth with strategic customer engagement and executive communication. Experience acting as a trusted advisor for enterprise customers in complex, multi-stakeholder SaaS environments. Ability to lead strategic technical conversations focused on scalability, operational maturity, technical governance, and long-term platform evolution. Proven experience in a senior customer-facing technical role within a B2B SaaS environment, such as Technical Account Manager, Technical Customer Success Manager, Solutions Consultant, Customer Success Engineer, or similar Strong experience working with technical SaaS products and live customer environments Excellent communication and relationship-management skills, with the ability to earn and maintain customer trust Ability to explain technical topics clearly to both technical and non-technical audiences Strong problem-solving skills with a structured, analytical, and pragmatic mindset Experience working with integrations, APIs, data flows, web technologies, technical configurations, and production systems Ability to understand complex customer setups and identify risks, dependencies, and improvement opportunities Strong ownership and task prioritisation skills across multiple strategic customers Experience collaborating with Product, Engineering, Support, Customer Success, and Implementation teams Familiarity with issue and project-tracking tools such as Jira Understanding of software development processes, release cycles, incident handling, and escalation management Calm and confident approach in escalated, ambiguous, or high-impact customer situations Comfortable working in a remote, international SaaS environment Hands-on experience using AI tools to improve or automate internal processes, workflows, documentation, reporting, analysis, or customer-facing operations. Built and showcased at least one practical AI-enabled project, workflow, or automation, with the ability to explain the problem solved, tools used, impact achieved, and lessons learned Willingness and ability to travel approximately 30-40% across the EU Read Less

About Us Antavo is a rapidly growing, VC-backed scale-up disrupting the loyalty management market with its innovative omnichannel technologies. We are recognized by Gartner and Forrester as a leading pure-play loyalty management platform. The Team The Antavo Team is a passionate, dynamic, innovative and fun-loving professional team. From consultative salespeople to savvy marketers to tech whizzes, we have a diverse team of talented individuals with one unified focus: our customers. Customers are at the heart of everything we do, and we pride ourselves on always taking an innovative, customer-centric approach to creating the right experiences, products, and content for them. With big dreams and a grand mission, we’re looking for great like-minded people to join us - people who are passionate, fearless and entrepreneurial. If you’re looking for a dynamic, no corporate-BS environment to learn, grow, and really make an impact, we could be the perfect fit for you! The Role We are looking for a Senior Technical Account Manager to act as a trusted technical advisor for Antavo’s strategic customers. This role is focused on long-term customer success, technical adoption, platform stability, solution optimisation, and proactive risk management. You will work closely with customers after go-live to ensure their Antavo setup remains scalable, reliable, and aligned with their evolving business and technical needs. You will combine strong technical understanding with excellent customer-facing communication skills. You should be confident discussing integrations, APIs, data flows, configurations, release impacts, platform behaviour, technical risks, and best-practice recommendations with both technical and non-technical stakeholders. A key part of this role is developing and maintaining a strong command of the Antavo platform . You should be able to understand complex customer setups, advise customers on optimal platform usage, troubleshoot technical topics, and act as a bridge between customers and internal teams. This role may require occasional customer travel for strategic workshops, technical reviews, Executive Business Reviews, or ad-hoc planning sessions when required. Candidates should preferably be based in the EU region or a timezone that allows strong overlap with European customers. HI THERE, I’m Shariq Ahmed Head of Customer Success here at Antavo We are a product-driven company. Our team is made up of passionate, smart people who help our customers achieve their goals by providing guidance, support, and strategic partnership throughout their journey with Antavo. We are looking for a Senior Technical Account Manager to join our friendly and agile team. I’m looking for someone who can combine technical depth, customer empathy, structured problem-solving, and strong ownership to help our customers get the best out of Antavo. I’m looking forward to working with you! Your main responsibilities Maintain strategic technical relationships with senior customer stakeholders, including Engineering leadership, Architecture teams, Digital leadership, Product leadership, and C-level executives where relevant. Act as the executive-level technical advisor for assigned strategic customers, helping customers align their technical roadmap and operational strategy with Antavo capabilities. Lead technical alignment discussions related to scalability, architecture evolution, operational maturity, governance, and long-term platform strategy. Represent Antavo in high-impact customer discussions involving technical escalations, strategic initiatives, platform evolution, or executive-level technical governance. Provide strategic technical guidance and coordination across customer teams and internal Antavo departments, while ensuring ownership and follow-through of critical technical topics Act as the primary strategic technical advisor for assigned enterprise and strategic Antavo customers after go-live Build and maintain strong relationships with customer technical, business, and executive stakeholders, including Engineering leadership, Product teams, Architects, CRM, Digital, and C-level stakeholders where relevant Develop a high level understanding of each customer’s Antavo setup, integrations, data flows, configurations, environments, and business use cases Proactively identify technical risks, limitations, dependencies, adoption gaps, and optimisation opportunities Guide customers on best practices for platform usage, integrations, configuration, scalability, performance, and operational efficiency Translate technical concepts, trade-offs, risks, and recommendations into clear, customer-friendly guidance Act as a bridge between customers and internal teams such as Customer Success, Customer Operations, Support, Engineering, Product, Professional Services, and Implementation Preserve customer context internally and ensure technical topics are clearly documented, owned, and followed through Support customers through platform changes, upgrades, new feature adoption, and release-related questions Contribute customer feedback, technical insights, and recurring pain points into Product and Engineering discussions Partner with Customer Success Managers to support customer health, retention, value realization, and expansion opportunities Participate in Executive Business Reviews, technical reviews, workshops, and ad-hoc success planning sessions when required Help customers increase their self-service usage of the Antavo platform and Backoffice Create or contribute to internal and customer-facing documentation, playbooks, technical notes, and best-practice materials Support internal process improvements, technical account management playbooks, automation, and scalable ways of working Use AI tools where relevant to improve productivity, analysis, documentation, reporting, and customer communication Continuously deepen product, technical, loyalty, SaaS, and customer domain knowledge You should have Proven experience building and maintaining relationships with senior technical and executive stakeholders, including CTOs, Heads of Engineering, Architects, Digital leaders, and enterprise decision-makers. Strong ability to balance technical depth with strategic customer engagement and executive communication. Experience acting as a trusted advisor for enterprise customers in complex, multi-stakeholder SaaS environments. Ability to lead strategic technical conversations focused on scalability, operational maturity, technical governance, and long-term platform evolution. Proven experience in a senior customer-facing technical role within a B2B SaaS environment, such as Technical Account Manager, Technical Customer Success Manager, Solutions Consultant, Customer Success Engineer, or similar Strong experience working with technical SaaS products and live customer environments Excellent communication and relationship-management skills, with the ability to earn and maintain customer trust Ability to explain technical topics clearly to both technical and non-technical audiences Strong problem-solving skills with a structured, analytical, and pragmatic mindset Experience working with integrations, APIs, data flows, web technologies, technical configurations, and production systems Ability to understand complex customer setups and identify risks, dependencies, and improvement opportunities Strong ownership and task prioritisation skills across multiple strategic customers Experience collaborating with Product, Engineering, Support, Customer Success, and Implementation teams Familiarity with issue and project-tracking tools such as Jira Understanding of software development processes, release cycles, incident handling, and escalation management Calm and confident approach in escalated, ambiguous, or high-impact customer situations Comfortable working in a remote, international SaaS environment Hands-on experience using AI tools to improve or automate internal processes, workflows, documentation, reporting, analysis, or customer-facing operations. Built and showcased at least one practical AI-enabled project, workflow, or automation, with the ability to explain the problem solved, tools used, impact achieved, and lessons learned Willingness and ability to travel approximately 30-40% across the EU Read Less

FireMon has learned an unknown and unauthorized third party is impersonating FireMon HR as part of a phishing attempt. Communications from FireMon will always originate from the FireMon.com domain. FireMon will never ask for any banking information as part of an interview process. If you are concerned whether a communication from FireMon is legitimate, please contact us at [email protected] FireMon is a recognized innovator in global cybersecurity, leading the way with disruptive technologies and forward-thinking solutions. Here, proactive thinking is not just encouraged—it’s celebrated. Our fast-paced, cutting-edge environment fuels continuous innovation, shaping how we build products, support customers, and drive results every day. The Technical Account Manager (TAM) is a technical resource who advocates for designated customers and ensures customers' needs are known and managed across all offerings, including services, training, support, and product development. The TAM prioritizes customers' technical issues and communicates those priorities to support; communicates the status of services projects; conveys the needs and urgency of RFEs to product management and contributes to the product roadmap. You will provide customers with status updates of open tickets and development/services projects; the upcoming release schedule; issues trending; upgrade recommendations; and guidance through early access/beta programs. This role will also require periodic onsite visits. About the role Manage overall relationships with assigned end-users, including increasing adoption, and ensuring retention and satisfaction. Provide project leadership for customers' major FireMon programs. Collaborate cross-functionally with FireMon teams—including Support, R Read Less

FireMon has learned an unknown and unauthorized third party is impersonating FireMon HR as part of a phishing attempt. Communications from FireMon will always originate from the FireMon.com domain. FireMon will never ask for any banking information as part of an interview process. If you are concerned whether a communication from FireMon is legitimate, please contact us at [email protected] FireMon is a recognized innovator in global cybersecurity, leading the way with disruptive technologies and forward-thinking solutions. Here, proactive thinking is not just encouraged—it’s celebrated. Our fast-paced, cutting-edge environment fuels continuous innovation, shaping how we build products, support customers, and drive results every day. The Technical Account Manager (TAM) is a technical resource who advocates for designated customers and ensures customers' needs are known and managed across all offerings, including services, training, support, and product development. The TAM prioritizes customers' technical issues and communicates those priorities to support; communicates the status of services projects; conveys the needs and urgency of RFEs to product management and contributes to the product roadmap. You will provide customers with status updates of open tickets and development/services projects; the upcoming release schedule; issues trending; upgrade recommendations; and guidance through early access/beta programs. This role will also require periodic onsite visits. About the role Manage overall relationships with assigned end-users, including increasing adoption, and ensuring retention and satisfaction. Provide project leadership for customers' major FireMon programs. Collaborate cross-functionally with FireMon teams—including Support, R Read Less

FireMon has learned an unknown and unauthorized third party is impersonating FireMon HR as part of a phishing attempt. Communications from FireMon will always originate from the FireMon.com domain. FireMon will never ask for any banking information as part of an interview process. If you are concerned whether a communication from FireMon is legitimate, please contact us at [email protected] FireMon is a recognized innovator in global cybersecurity, leading the way with disruptive technologies and forward-thinking solutions. Here, proactive thinking is not just encouraged—it’s celebrated. Our fast-paced, cutting-edge environment fuels continuous innovation, shaping how we build products, support customers, and drive results every day. The Technical Account Manager (TAM) is a technical resource who advocates for designated customers and ensures customers' needs are known and managed across all offerings, including services, training, support, and product development. The TAM prioritizes customers' technical issues and communicates those priorities to support; communicates the status of services projects; conveys the needs and urgency of RFEs to product management and contributes to the product roadmap. You will provide customers with status updates of open tickets and development/services projects; the upcoming release schedule; issues trending; upgrade recommendations; and guidance through early access/beta programs. This role will also require periodic onsite visits. About the role Manage overall relationships with assigned end-users, including increasing adoption, and ensuring retention and satisfaction. Provide project leadership for customers' major FireMon programs. Collaborate cross-functionally with FireMon teams—including Support, R Read Less

Keyloop bridges the gap between dealers, manufacturers, technology suppliers and car buyers. We empower car dealers and manufacturers to fully embrace digital transformation. How? By creating innovative technology that makes selling cars better for our customers, and buying and owning cars better for theirs. We use cutting-edge technology to link our clients’ systems, departments and sites. We provide an open technology platform that’s shaping the industry for the future. We use data to help clients become more efficient, increase profitability and give more customers an amazing experience. Want to be part of it? Purpose of the role Build, develop and retain strong relationships with owners / management teams and employees of local and regional OEM organizations. Takes responsibility for OEM satisfaction at client’s decision maker unit and owner levels in his/her region. To be accountable for OEM and Keyloop colleagues, seeking to manage client expectations vs the performance of Keyloop organization. To be responsible for the performance of the total package of services and products of Keyloop in their region. Key Duties Read Less

Deine Rolle bei MicroNova Du bist im Vertrieb zu Hause, erkennst Potenziale frühzeitig und bewegst dich sicher im IT-Umfeld? Dann bist du bei MicroNova genau richtig! MicroNova ist seit über 20 Jahren exklusiver Vertriebspartner für die IT-Management-Lösungen von ManageEngine in Deutschland. Unser Portfolio umfasst Lösungen für IT Operations, Endpoint Management, IT Security und Service Management. Wir unterstützen Kunden bei der Auswahl, Installation und Inbetriebnahme der ManageEngine-Lösungen. Als (Senior) Key Account Manager verantwortest du den strategischen Ausbau bestehender Kunden im Mid-Market- und Enterprise-Umfeld sowie die Gewinnung neuer Enterprise-Kunden in Nordrhein-Westfalen (NRW). Klingt spannend? Dann werde Teil unseres KAM-Teams! Deine Aufgaben Steuerung komplexer Vertriebsprozesse bis zum Abschluss inklusive Verhandlungsführung, Umsatz- und Ergebnisverantwortung Strategischer Ausbau bestehender Kundenbeziehungen sowie Gewinnung neuer Enterprise-Kunden Qualifizierung und Weiterentwicklung von Leads bis zum erfolgreichen Abschluss Identifikation und Umsetzung von Cross- und Upselling-Potenzialen Beratung, Konzeption sowie Durchführung von Produktpräsentationen und Demos beim Kunden Enge Zusammenarbeit mit den Produkt-Teams von ManageEngine Repräsentation von MicroNova und ManageEngine auf Messen und Events Dein Profil Abgeschlossenes Studium oder eine vergleichbare IT-orientierte Ausbildung Mehrjährige Berufserfahrung im B2B-Vertrieb von Softwarelösungen im IT-Management-, Infrastruktur- oder Security-Umfeld Nachweisliche Erfolge in der Neukundengewinnung sowie im strategischen Ausbau und der Entwicklung von Bestandskunden im Enterprise-Umfeld Erfahrung im direkten Austausch mit Softwareherstellern sowie im Management komplexer Vertriebs- und Kundenprozesse Ausgeprägte Kommunikations- und Verhandlungsfähigkeiten, sicheres Auftreten sowie ein gutes Gespür für komplexe Kundenanforderungen Hohe Reisebereitschaft (ca. 30 % in NRW) und Führerschein Klasse B Sehr gute Deutsch- und verhandlungssichere Englischkenntnisse in Wort und Schrift Das spricht für uns 100% Remote-Work Read Less

Deine Rolle bei MicroNova Du bist im Vertrieb zu Hause, erkennst Potenziale frühzeitig und bewegst dich sicher im IT-Umfeld? Dann bist du bei MicroNova genau richtig! MicroNova ist seit über 20 Jahren exklusiver Vertriebspartner für die IT-Management-Lösungen von ManageEngine in Deutschland. Unser Portfolio umfasst Lösungen für IT Operations, Endpoint Management, IT Security und Service Management. Wir unterstützen Kunden bei der Auswahl, Installation und Inbetriebnahme der ManageEngine-Lösungen. Als (Senior) Key Account Manager verantwortest du den strategischen Ausbau bestehender Kunden im Mid-Market- und Enterprise-Umfeld sowie die Gewinnung neuer Enterprise-Kunden in Nordrhein-Westfalen (NRW). Klingt spannend? Dann werde Teil unseres KAM-Teams! Deine Aufgaben Steuerung komplexer Vertriebsprozesse bis zum Abschluss inklusive Verhandlungsführung, Umsatz- und Ergebnisverantwortung Strategischer Ausbau bestehender Kundenbeziehungen sowie Gewinnung neuer Enterprise-Kunden Qualifizierung und Weiterentwicklung von Leads bis zum erfolgreichen Abschluss Identifikation und Umsetzung von Cross- und Upselling-Potenzialen Beratung, Konzeption sowie Durchführung von Produktpräsentationen und Demos beim Kunden Enge Zusammenarbeit mit den Produkt-Teams von ManageEngine Repräsentation von MicroNova und ManageEngine auf Messen und Events Dein Profil Abgeschlossenes Studium oder eine vergleichbare IT-orientierte Ausbildung Mehrjährige Berufserfahrung im B2B-Vertrieb von Softwarelösungen im IT-Management-, Infrastruktur- oder Security-Umfeld Nachweisliche Erfolge in der Neukundengewinnung sowie im strategischen Ausbau und der Entwicklung von Bestandskunden im Enterprise-Umfeld Erfahrung im direkten Austausch mit Softwareherstellern sowie im Management komplexer Vertriebs- und Kundenprozesse Ausgeprägte Kommunikations- und Verhandlungsfähigkeiten, sicheres Auftreten sowie ein gutes Gespür für komplexe Kundenanforderungen Hohe Reisebereitschaft (ca. 30 % in NRW) und Führerschein Klasse B Sehr gute Deutsch- und verhandlungssichere Englischkenntnisse in Wort und Schrift Das spricht für uns 100% Remote-Work Read Less

Healthcare Account Manager phs Healthcare Location: Hybrid- Home/ National Permanent Full-time Role Overview At phs Group, we place people at the heart of everything we do. We believe in a culture driven by innovation, excellence, and sustainability. As a Healthcare Account Manager in our Healthcare division, you'll be an integral part of a team that lives by these values every day, shaping the future of our services and impacting the industry significantly. In this pivotal role, you will manage and develop our portfolio of accounts in the healthcare sector. Your actions will directly contribute to our purpose - to innovate and excel in providing top-tier hygiene services while upholding our commitment to sustainability. This position demands a proactive approach in understanding the unique challenges and opportunities within this sector. The Healthcare Account Manager will be a commercially focused relationship builder with a passion for delivering exceptional customer experiences. The ideal person will have experience in generating new business and managing accounts, thriving in a fast-paced commercial environment. They will be persistent in their pursuit of new business opportunities and effective account management. What will you be doing as a Healthcare Account Manager? Establish and maintain strong relationships with Key Opinion Leaders (KOLs) within designated accounts in the healthcare sector to enhance existing revenue and secure new business, achieving new business targets. Create a strategic plan to protect, expand, and acquire business within a specified group of prospective accounts. Develop precise forecasts and implement tailored business plans that align with the objectives of both phs Group and its clients, prioritising customised and innovative solutions while meeting new business and retention goals. Serve as the primary point of contact to cultivate strong, long-lasting relationships with clients by delivering a responsive, customer-centric approach to managing accounts. Generate and analyse industry-specific reports, including performance and ESG reports, to identify growth opportunities and risks. Communicate these insights to clients, helping them achieve their individual performance and ESG targets. Collaborate closely with internal teams (including tenders, marketing, commercial, customer service and executive support) to ensure a cohesive and industry-specific approach to account management. Promote and nurture a positive team culture, demonstrating a collaborative and supportive approach in all interactions with colleagues. Who You Are? Exceptional face-to-face and written communication skills, capable of influencing and collaborating effectively across various business areas both internally and externally. A self-starter. Independent, with strong planning and organisational skills, thriving in a dynamic environment. A commercially savvy, analytical thinker Demonstrable understanding of sales methodologies Demonstrable success in managing accounts, preferably within the healthcare sector, alongside a proven track record in prospecting new business opportunities. A strong knowledge of the healthcare landscape. A knowledge of waste segregation and HTM07-01. Has high energy and demonstrates a tenacious and resilient approach. Thrives in a high-pressure commercial environment. What do phs offer? Base salary of £40- 45,000.00 (depending on experience), attractive OTE plus uncapped earnings Company car or car allowance Phone, laptop, and kit to work effectively from home and on the road Pension scheme phs perks– savings from over 800 UK retailers Access to Digital GP for you and you household Buy and sell holiday scheme Enhanced maternity and family friendly leave Full induction training Career Development- A role that will enable you to develop through exposure to an array of healthcare verticals in a company that encourages personal and professional development through our internal learning platform as well as access to external training providers. Who we are? phs Group is the leading hygiene services provider in the UK, Ireland and Spain. Our team of over 3,000 expert personnel provides washroom, floorcare, healthcare and a range of specialist services to over 120,000 customers ranging from large single sites to multi-national restaurant chains, healthcare establishments and small owner-occupied shops. phs Group provides vital workplace services to organisations which improve the well-being of employees and customer. It makes over 3.6 million visits each year, whether it’s disposing of sanitary waste and nappies, installing hand dryers, soap dispensers, consumables and air purifiers or supplying floor mats to prevent slips, trips and falls. You’ll also find phs working within the healthcare industry disposing of clinical, pharmaceutical and dental waste. phs services also include the provision of indoor and outdoor plants, electrical and gas compliance testing services, industrial workwear, and waste compactor and crate rental. At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. Please let us know if we need to make any reasonable adjustments for you during the recruitment process. Read Less

We're hiring a Global Account Manager to join a high-performing team at the forefront of virtual healthcare. This role is ideal for someone who thrives in managing strategic, high-value relationships across international markets-particularly with global insurers or multinational corporates. As the key point of contact for a portfolio of large international private medical insurers (IPMI) and corporate clients, you'll take full ownership of relationship management, service delivery, and account growth. You'll work closely with cross-functional internal teams to ensure smooth onboarding, performance tracking, contract renewals, and delivery of top-tier virtual healthcare services. This is a client-facing role that requires strong commercial acumen, outstanding communication skills, and the ability to navigate complex client needs across multiple geographies. You'll need to be confident managing contract discussions, solving issues proactively, and delivering strategic account plans backed by data and insights. You'll also play a vital role in driving account growth by identifying upsell opportunities, presenting market and product developments, and ensuring the client experience aligns with SLAs and commercial commitments. What we're looking for: Proven experience in global account management or client-facing roles-ideally within virtual health, insurance, or related sectors. Solid understanding of international healthcare or insurance dynamics. Skilled at managing large, complex accounts and navigating matrixed client organizations. Strong presentation, communication, and reporting skills. Data-literate, organised, and comfortable balancing multiple priorities. ACS are recruiting for a Global Account Manager. If you feel that you have the skills and experience required in this advertisement to be a Global Account Managersubmit your CV including an outline of your experience as a Global Account Manager. It is always a good idea to include a covering letter outlining your experience as a Global Account Manager with your application as this will enhance your chances of selection and improve your prospects of landing the Global Account Managerrole you desire. Read Less

The Job: ?? Job Title: Senior Account Manager ? Industry: Digital Agency - Pharma / Healthcare ? Working Set-Up: Remote-first - Occasional expectation to be in London or Brighton offices ?? Salary - £45,000-£52,000 p/a dependent on experience ?? Interview process: 3 stages The Role: We have partnered with a key Digital Agency client to help them hire a Senior Account Manager to join their rapidly growing Client Services Team. This agency, who specialise in providing digital and design services to the pharmaceutical and healthcare industry are looking for a talented Senior AM to work directly underneath their Senior Account Director, playing an instrumental part in liaising with clients on a day-to-day basis and assisting in key account growth. The programmes of work will be across design systems, digital products and design thinking. You'll be required to work closely with their in-house experts across strategy, research and design and with external data, content and development partners. This is an amazing opportunity for an experienced Account Manager with a background in Pharma / Healthcare to join a leading agency who are growing at an exponential rate. There's a huge amount of scope for professional development, giving the successful candidate endless opportunities to expand their knowledgebase and experience. The Person: 5+ years' experience working in a similar Account Management role (agency or client side) Pharma / Healthcare industry experience is essential for this position Strategic thinker who operates well in a fast-paced environment Exceptional communication skills - Both written and verbal Experience working in digital environments - Design systems, product development etc, UX / UI etc. Understanding of pharma marketing compliance Experience in engaging with clients to plan and deliver digital products and services Important Notice: Both Leo Technology and the companies we partner with are incredibly passionate about building environments where people from all backgrounds and walks of life are embraced. Our mission is to welcome everyone and create inclusive teams. We celebrate difference and encourage people from all backgrounds to apply. Leo Technology Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Leo Technology website Read Less

Transmit Security gives businesses the modern tools they need to build secure, trusted and end-to-end digital identity journeys to innovate and grow. Transmit Security serves many of the world’s largest banks, insurers, retailers, and other leading brands, collectively responsible for more than $1.3 trillion in annual commerce. If you thrive in a dynamic environment, proven history of leadership, excel at technical problem-solving, and are passionate about building lasting customer relationships, we invite you to be an integral part of our dedicated team. Transmit Security is hiring a Technical Account Manager to join our team. This is an individual contributor role. About the Role: As a Technical Account Manager you are someone who can build key customer technical and business relationships, enable customers to fully utilize the Transmit platform to drive customer adoption and success. You will use your extensive leadership experience, deep technical and problem-solving skills to partner with other internal Transmit teams to deliver a world-class customer experience. What You'll Do: Ensure our customer’s success and adoption of Transmit Security’s solutions Build knowledge of customer’s environments and use cases to become the customer’s champion at Transmit Security Understand our customers' business and technical needs, use cases and priorities, and provide technical guidance on how best to leverage Transmit Solutions to achieve our customers’ desired outcomes Champion the onboarding experience of new customers and driving time-to-value and ROI for customers by partnering with Product, Research Read Less

The Technical Account Managers (TAM) are dedicated to a select pool of our existing and largest global strategic partners. This customer group contains some of the worlds largest banks, acquirers, gateways and card schemes, making them key to the lifeblood of Token.io. The successful applicant will serve as a central technical resolution point for a selection of these customers, once they have completed their original technical implementation and are in to a live production environment. This will be working across Tokens market-leading Open Payments proposition, encompassing engagement with opportunities and activities throughout Europe. As a trusted advisor, facilitator and problem-solver, this role must ensure that customers achieve their technical goals and realise value from their use of Tokens Open Banking products and services. This is ultimately visible through the increase in transactional volumes through their existing engagement, but also the expansion of new and additional services and extended capabilities. The TAM will build and maintain positive relationships by engaging directly with their relevant technical counterparts, whilst ensuring they maintain excellent traceability of issues through existing support platforms. It is essential for the success of this role within Token.io that any perceived technical challenges that may impact adoption and volume increase are clearly identified, communicated internally and mitigation plans are created. Core responsibilities Primary point of ownership for any technical / functional queries from specific customers, once they have completed their initial technical implementation Initially focusing on a relatively small group of our most strategic, large international customers Leading, driving and owning client-specific technical investigations Managing and driving to conclusion connection requests for new banks Oversight and management of new TPP (Third Party Provider) on-boarding requests Close interaction with the existing Level 1 customer support team (whose focus is on the remaining customer base) Drive to set an efficient framework for the success for this role and its expansion to work with other customers across the organisation Provide trainings and coaching to Level 1 customer support team on our products Coordinate work of internal teams where needed to resolve issues and to deliver fixes About you Wickedly smart entrepreneurial professional who loves technology and who lives to innovate and deliver disruptive technologies into the market Truly customer-centred thinking with a passion to deliver the best possible technical standards to customers Highly professional approach and great communication skills with an ability to think on your feet Highly collaborative people who understand and value the power of working together as a team Passion for understanding our market, product and technology Ability to find innovative and pragmatic solutions Confident in making decisions during investigation and delivery activities What you will need to be successful 2+ years of experience in technical support, implementation or technical account management roles working within Fintech, software, banking businesses or payments industry. Technical Familiarity with REST API is a must Knowledge of banking security, authentication technologies and identity management solutions would be a significant plus Familiarity with ISO20022 would be a plus Industry Solutions Prior experience supporting implementation of payments applications or extensive knowledge of the payments marketplace is a must. Prior knowledge or exposure to Open Banking ecosystem would be a plus Knowledge of banking security, authentication technologies and identity management solutions Service Delivery and Support Truly passionate about customer delivery and support - with high levels of resilience Previous project management / account management experience with proven ability to prioritize and multitask in a dynamic, fast-paced environment is highly beneficial for this role Experience of delivering and supporting mission-critical, high availability systems and solutions General Extraordinary organisational, communication (written and verbal) and interpersonal skills Must have a strong work ethic and desire to succeed; tenacity, passion, persistence and integrity are all strongly desired character traits Excellent presentation skills Open to all Token is building an open future for everyone. We don’t just accept different points of view, lived experiences and new ways of thinking — we search them out. They help us make better products, better decisions, and a better place for everyone to work. So, come as you are. We acknowledge and embrace different backgrounds, identities and abilities. Respect is our default, and empathy is our baseline. No one succeeds until we all do. Read Less

Account Manager, North UK Live shows make us feel good. They’re a time to hang with our friends, discover new artists or lose ourselves on a dance floor. We’re on a mission to bring all of this to more fans, more often – and that’s where you come in. We’re looking for an Account Manager to join our team in the North of England, forming strong relationships with venues and promoters, ideally based in Leeds or Manchester. At DICE, you’ll be part of the company that’s redefining live entertainment. It's a place where you can be yourself, influence the culture, and create work that you’re proud of. About the role You’ll join a team focused on building strong partner relationships and driving growth across our network. With your deep understanding of the live entertainment industry and expertise in the music industry across key cities like Leeds, Manchester and Liverpool, you’ll know what makes promoters, festivals and venues thrive. This is an exciting opportunity to make an impact in a growing market—developing meaningful partnerships while driving operational excellence, revenue, engagement and long-term growth. You are collaborative and execution-oriented with a strong marketing sense, and you look for new and expanded ways to help your partners reach fans and drive growth. You will be Building and leading relationships with key partners to drive revenue targets, partner satisfaction and retention. Partnering with Marketing, Field Operations, and Client Success teams to drive operational excellence and manage on-site needs for events. Maximising Partner success by tracking sales performance across systems, surfacing key insights and deploying strategies that optimise marketing and sales strategies. Keeping your finger on the pulse of DICE product developments and industry trends that will evolve Partner event strategy. Acting as the glue connecting the region to central DICE teams, confidently managing Partner expectations and ensuring Partner needs are documented. Engaged in team collaboration to overcome ambiguity and achieve shared success. You are Passionate, humble and resilient. Self-motivated and a team player. Actively responsible. A fan of music and culture. Collaborative and confident communicator. Highly collaborative and confident communicator. An analytical and curious problem solver. Extremely organised, resourceful and efficient in balancing priorities. You'll need Local knowledge of the live industry across the North of England and based in either Leeds or Manchester. Business and commercial acumen. Strong communication skills. Exceptional stakeholder management. Proven experience in live events in Account Management, Event Operations or Marketing. High attention to detail and resourcefulness. An understanding of marketing, social media and analytics. Excellent knowledge of how festivals, venues and promoters work. Ticketing experience is a big plus. About DICE DICE is based throughout Europe, North America, Australia and India, and is rapidly growing worldwide. We’re constantly innovating to bring amazing products to fans, artists, venues and promoters. We know that having a variety of perspectives makes us a better company – it's why we strongly encourage members of underrepresented communities to apply. Find out how we're creating a more diverse, equitable and inclusive DICE . Our Benefits Unlimited paid holiday Monthly DICE credits Private health insurance with Vitality with tons of perks Workplace pension with Penfold Coaching and CBT sessions Classpass Summer Fridays Generous parental package Eye Care Vouchers Cycle 2 Work Workplace nursery scheme Season Ticket Loan We recognise the benefits of hybrid working and want to create the best balance to ensure we can continue working together effectively. For our UK team, we have a hybrid work policy of three days in the office and two days from anywhere. You can chat about your specific team’s days and expectations during the interview process. Application process Our process usually involves a quick chat on the phone, a task and an interview where you’ll meet the people you’ll work with. We’ll keep you fully informed along the way. For information on how we use your data, please view our Candidate Privacy Policy . We may use AI-assisted tools to help analyse skills and experience. These systems function solely as decision-support tools; they do not autonomously reject candidates or make final hiring decisions. Every application is subject to meaningful human oversight, with every hiring decision through the process being made by humans If you would like more information about how your data is processed, please contact us. Read Less

This is a high-impact role offering autonomy, visibility, and the opportunity to deepen strategic customer relationships across Europe, supported by TrueCommerce’s strong brand and global capabilities. We’re hiring a Senior Client Account Manager to drive growth across our existing customer base while identifying and closing new opportunities. This is a hunter–farmer role for a commercially driven professional who thrives on building relationships, expanding accounts, and consistently delivering against ambitious targets. As our new Client Account Manager, you combine curiosity with adaptability and a growth mindset. You are motivated to continuously improve how you work, particularly by embracing AI and modern sales technologies to improve outcomes and customer value. You actively use AI‑enabled tools to optimise prospecting, expand account insights, increase forecast reliability, and accelerate deal execution. The role is pan‑European and supported by a strong global footprint across Europe and North America. You’ll work with customers across key industries including Retail, FMCG, CPG, Building Supplies, and Pharma, helping them unlock value from TrueCommerce’s portfolio of EDI Managed Services, ERP integrations, and supply chain solutions. What You’ll Do Own and grow a portfolio of existing clients, acting as their primary relationship owner Deliver against and exceed revenue and bookings targets Identify and execute upsell and cross-sell opportunities Build and maintain a strong pipeline (~2.5x coverage) Strengthening long-term client relationships and customer satisfaction Collaborate cross-functionally for delivery and customer success Act as a trusted advisor to clients Identify internal growth and process improvement opportunities What We’re Looking For 5+ years of sales or account management experience Proven ability to meet and exceed revenue targets Strong pipeline generation and account growth skills Excellent stakeholder management Strong commercial awareness and communication Ability to work remotely across EMEA Willingness to travel (~20%) Highly Desirable Experience with SaaS, EDI, ERP, or supply chain solutions Understanding of order-to-cash or P2P processes Fluency in Danish and/or German would be a significant advantage, given our regional customer base Who is TrueCommerce? TrueCommerce is a global leader in supply chain connectivity, offering fully integrated, end-to-end solutions that enable businesses to achieve greater visibility and control. We support leading global brands in optimising their supply chains and scaling efficiently. Why Join Us? High-impact, high-visibility role Work with global brands Collaborative, international culture Strong growth opportunities Read Less

As a Partner Account Manager at TP-Link, you will be at the forefront of driving growth across our B2B portfolio, with a strong focus on Omada (SDN valid driver’s license required. German and English language skills on C1 level both written and verbal. An independent role with own responsibilities in an innovative, and market-leading international company. A friendly and motivated team, great opportunities to develop yourself with the company. An unlimited and home-office based employment contract (within our target region of south Germany). An attractive salary with target-related OTE bonus. A company car also for private usage 28-31 annual holidays. Company pension scheme (betriebliche Altersvorsorge). Good incentive plan including monthly food voucher, voucher for birthday, presents for on- and offboarding, marriage, childbirth, company anniversary, International Women’s Day, and so on. Employee referral award. Regular team events (monthly tea time, quarterly team building, Christmas party, etc.). Ergonomic office chairs and height-adjustable workplaces. Modern office with free parking places. Free drinks and good tea and coffee. Employee discounts on our wide range of our products. Read Less

Why Join Us? Join a fast-moving UK cybersecurity software vendor on a mission to close the SME cyber resilience gap Work in a pivotal new business role with ownership of channel growth and strategy Be part of a startup-style culture with the backing of trusted partnerships and a growing platform Remote-based role with flexible working and strong team collaboration Competitive £50k base salary + uncapped commission based on partner performance Key Role Responsibilities Identify, approach and onboard new resellers, MSPs, MSSPs and other service providers Build and manage strong, revenue-generating relationships within the IT Channel Drive partner-led new business opportunities – focus on acquisition and activation Work across marketing, pre-sales, and product teams to support partner success Develop enablement tools including training, collateral and joint go-to-market materials Run partner performance reviews, track KPIs, and forecast revenue contribution Stay current on market trends, competitor positioning, and evolving channel dynamics Key Attributes Required Minimum 2–3 years' experience in IT Channel sales – distribution, vendor, or partner background preferred Proven track record in onboarding partners and driving new business through the channel Hunter mindset with high energy, initiative, and focus on commercial results Comfortable working remotely while staying proactive and connected with internal and external stakeholders Strong interpersonal and communication skills – able to influence and build credibility Passion for cybersecurity and the evolving needs of the SME market Read Less

National Account Manager - Electrical Wholesalers Smart Technology - Internet of Things (IOT) UK wide - fully remote home-based field sales role Coventry, Birmingham, Manchester, Leeds, Sheffield, Nottingham, Leicester, Bristol, Derby, Liverpool, Oxford £55,000 - £58,000 Basic Salary + OTE £15,000+ Uncapped + £400 Per month car allowance plus a superb benefits package Exciting National Account Manager role working for a leading innovative organisation looking to attack the UK Electrical Wholesale market. Great Domestic Smart Technology product which will revolutionise the sector from a health Read Less

We're hiring a Global Account Manager to join a high-performing team at the forefront of virtual healthcare. This role is ideal for someone who thrives in managing strategic, high-value relationships across international markets-particularly with global insurers or multinational corporates. As the key point of contact for a portfolio of large international private medical insurers (IPMI) and corporate clients, you'll take full ownership of relationship management, service delivery, and account growth. You'll work closely with cross-functional internal teams to ensure smooth onboarding, performance tracking, contract renewals, and delivery of top-tier virtual healthcare services. This is a client-facing role that requires strong commercial acumen, outstanding communication skills, and the ability to navigate complex client needs across multiple geographies. You'll need to be confident managing contract discussions, solving issues proactively, and delivering strategic account plans backed by data and insights. You'll also play a vital role in driving account growth by identifying upsell opportunities, presenting market and product developments, and ensuring the client experience aligns with SLAs and commercial commitments. What we're looking for: Proven experience in global account management or client-facing roles-ideally within virtual health, insurance, or related sectors. Solid understanding of international healthcare or insurance dynamics. Skilled at managing large, complex accounts and navigating matrixed client organizations. Strong presentation, communication, and reporting skills. Data-literate, organised, and comfortable balancing multiple priorities. ACS are recruiting for a Global Account Manager. If you feel that you have the skills and experience required in this advertisement to be a Global Account Managersubmit your CV including an outline of your experience as a Global Account Manager. It is always a good idea to include a covering letter outlining your experience as a Global Account Manager with your application as this will enhance your chances of selection and improve your prospects of landing the Global Account Managerrole you desire. Read Less

Innovation. Change. Mobile. Marketing. Software. Service. If these words motivate you, then read on. We need you and you need us. Excited about taking Radio to new horizons ? Exaget is a start-up looking to spice up the world of radio listening. If you want to be a part of the future of the intersection of radio and mobile, here's your opportunity. We have just had our first customer and are looking for Sales professionals with a proven record in delivering results. You will be working with Radio stations, media agencies, advertisers and other partners to get them signed up to our service. Performance will be rewarded. A go-getter attitude and the ability to work independently is key. It is a position that will grow in line with our ambitious plans. It is one where you can and will influence the company's future. If that interests you, drop us a note with your qualifications, your achievements and a demonstration of your enthusiasm. About Exaget Exaget is a company driven by the desire to use technology to benefit all the players in the ecosystem resulting in Smartphone users getting the best return for the investment they make into their devices. Founded by team that has diverse and complementary skills, we offer a workplace that encourages different ideas and out-of-box thinking. We aren't looking for employees, we are looking for strong individuals to join us on our desire to change the world. We have operations in Finland and the UK and the location is negotiable for the right candidate. Read Less

A successful and well-established family run Educational Supplies business is growing and looking to hire confident and target driven Account Managers. This an exciting opportunity to join a leading player in the Educational Supplies sector that has a been at the forefront of the industry for over 50 years. With a client base that exceeds 2,000 across London and the South East already, the vision over the next two years is to grow nationally through winning new clients and expanding current customer value with a range of over 15,000 products. Full-time permanent role, remote working flexibility with occasional visits to the company's Colchester HQ for team meetings. Attractive salary of £30,000 - £40,000 plus generous commission plan of up to £20,000. Perks to include… - Remote working flexibility. Co-working space available if required. - Your own dedicated sales territory with a mix of prospects and existing customers - Sales Induction Programme when you join to ensure you are set up with the knowledge and tools to succeed - Career progression opportunities - Senior Account Manager, Key Account Director - Ongoing support and coaching from both internal and external sources, free access to LinkedIn Learning --- The Role This is a dual role of telephone and field-based account management and new business activity. You would focus on identifying new business opportunities, manage existing accounts, to achieve sales targets and enhance market share. You would be expected to develop a deep understanding of the company's products across multiple categories to effectively communicate their features, benefits, and value propositions to clients. - Drive profitable sales growth across multiple product categories within your assigned region via phone and face to face activities - Identify, qualify, and pursue new business opportunities through research, networking, and client engagement - Manage existing accounts to ensure customer satisfaction, retention, and account expansion - Provide insights on market conditions, customer feedback, and product demand to inform sales strategies - Track and report on key sales metrics, including revenue growth, profit margins, and market share expansion --- Required Experience The ideal candidates for this Account Manager opportunity must have 3-5 years' experience in business development, sales, or account management, preferably across multiple consumable product categories with a proven track record of meeting or exceeding sales targets. - Highly motivated, target driven individual with some experience in face to face selling - Ability to self-generate new business from cold prospects, build and maintain relationships with existing customers - The confidence to take ownership of the success of your sales territory - The ability to engage and build excellent rapport with your customers over the telephone and face to face - Competent with CRM processes and Microsoft Office i.e. Word, Excel and PowerPoint - Ability to drive --- Interested? If you think you're right for this Account Manager role, then click the 'Apply Now' button, send us your CV and we'll consider you for the first round of interviews.Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy. Read Less

We are looking for a delivery consultant working under two directors doing white collar construction - PERM A professional service market, my client has an excellent reputation. They offer Apple mac laptops and full access to an extensive database and LinkedIn recruiter The start date is 1st June - salary around £25k They are looking for two people and I have just filled the first role They are looking for someone who is reliable, level-headed and professional All roles are based in London and the South East - they have PSL status at lots of the main hiring clients and there is no sales involved. You will be responsible for nurturing the relationships, finding and presenting candidates and management of all interviews Here is the best bit - average placement fee is £5k There are NO SPLITS on deals - 0-3k is the threshold (so less than one deal a month) Then you got 15% on everything from 3-10k 10-15k is 20% 15-20k is 25% Over 20k in any month is 30% Expected OTE in a realistic £50-60k in year one Based in City of London - with work from home days as an option Read Less

An established and rapidly growing UK food manufacturer is looking to appoint a Senior Sales Account Manager to lead key commercial relationships and drive strategic growth across retail, B2B, and event channels. This is a high-impact role suited to a seasoned sales professional with a strong background in the food or FMCG sector. The successful candidate will play a pivotal role in expanding the company’s footprint, developing high-value partnerships, and influencing sales strategy at a senior level. Key Responsibilities: Manage and grow a portfolio of high-value accounts across retail chains, foodservice, corporate clients, and events. Lead negotiations, secure major contracts, and develop long-term commercial strategies. Identify and capitalise on new business opportunities and market trends. Collaborate closely with senior leadership and cross-functional teams to align sales efforts with business goals. Provide mentorship and guidance to junior members of the sales team where required. Represent the brand at senior-level meetings, trade exhibitions, and industry events across the UK. Candidate Profile: Extensive experience in sales/account management within food manufacturing or FMCG. Proven success managing large, complex accounts and delivering sustained revenue growth. Strategic thinker with strong commercial insight and excellent negotiation skills. Confident communicator with the ability to influence at senior levels both internally and externally. Willingness to travel regularly across the UK. Read Less

Was Du machen wirst Mit www.techpilot.de - unserer digitalen Vertriebsplattform für Zulieferer und Einkäufer - schaffen wir komplette Markttransparenz. Als Grown-Up mit 20 Jahren Erfahrung und ​40 Mitarbeitern in unserer Zentrale in München ist es unser Ziel, optimale Partnerschaften in der Fertigungsindustrie herzustellen. Wir sind Techpilot - den Blick nach vorne gerichtet, das Herz für die Sache und immer offen für Neues. Das ist unser Antrieb! Für unsere Einkäufer ist die Nutzung von Techpilot kostenfrei, es geht um den Aufbau neuer Kontakte und deren Vernetzung mit Techpilot, die Leads kommen aus dem Marketing In dieser vertriebs- und beratungsorientierten Position bist du der erste Ansprechpartner für unsere technischen Einkäufer aus der Fertigungsindustrie Du präsentierst Techpilot am Telefon und Online: eine B2B Plattform, die Einkäufer und Zulieferer zu Partnern macht Du prüfst die angefragten Zeichnungsteile und berätst unsere Einkäufer hinsichtlich der Qualität und Aussagekraft ihrer Anfragen Womit Du überzeugst Du hast eine Ausbildung/Studium, gerne im Bereich Technik / Fertigung / Maschinenbau / Mechatronik o.ä. Du kannst Ansprechpartner auf Entscheiderniveau (Geschäftsführer und Einkaufsleiter) überzeugen Du begeisterst Dich für Technik und Fertigungsverfahren Du bist kommunikativ und kontaktfreudig, arbeitest selbständig, teilst Dir Deine Kontakte eigenverantwortlich ein Sehr gute Deutschkenntnisse in Wort und Schrift sind wichtig für unsere Einkäufer im DACH Raum - gute Englischkenntnisse von Vorteil Wie wir arbeiten Wie wir arbeiten Wir haben über 20 Jahre Business- und Markterfahrung und wissen, was wir tun. Gleichzeitig leben wir nach wie vor eine StartUp Kultur: lockere Arbeitsatmosphäre, flache Hierarchien, agiles Arbeiten und kurze Wege. Wir wachsen organisch: wer zu uns passt, schafft sich im Team seinen Bereich und kann sich entsprechend ihrer/seiner Talente und Skills entwickeln. Unser Büro in München ist in einem coolen Loft und immer einen Besuch wert. Benefits: Wir bezahlen marktgerecht (plus Bonusprogramm) 30 Tage Urlaub Vertrauensarbeitszeit Teilzeit ist möglich hybrides Arbeiten - KEIN AUSSENDIENST volle Ausstattung mit PC, Bildschirm, Tastatur, Maus, Headset, Docking-Station, auch zur privaten Nutzung Firmenevents on- und offline (dann kommen alle nach München und sind live dabei) Kostenfreie Parkplätze / die BOB, S7, U3 in 5 Min. zu Fuß cooles, lichtdurchflutetes Büro in München / Obersendling-Harras gratis Kaffee-/Wasserautomat, große Lounge Küche zum gemeinsamen Mittagessen, Tischtennis, Billard, Darts, Firmenevents on- und offline Über uns Wir sind Techpilot, Europas größte Plattform für die Fertigungsindustrie. Mit unserer digitalen Vertriebsplattform für Zulieferer und Sourcinglösungen für Einkäufer schaffen wir komplette Markttransparenz. Wir bringen Einkäufer und Zulieferer auf www.techpilot.de zusammen. Unser Ziel ist es, optimale Partnerschaften herzustellen. Stillstand ist für uns keine Option und so haben wir ehrgeizige Ziele. Wir wollen Wachstum und Veränderung nicht zum Selbstzweck, sondern um in einem immer komplexeren Umfeld den strukturellen Herausforderungen unserer Kunden zu begegnen. Unser Team mit über 30 Mitarbeitenden in München wächst nun stetig und wir investieren in neue Talente. Den Blick nach vorne gerichtet, das Herz für die Sache und immer offen für Neues. Das ist unser Antrieb! Read Less

We are looking for a delivery consultant working under two directors doing white collar construction - PERM A professional service market, my client has an excellent reputation. They offer Apple mac laptops and full access to an extensive database and LinkedIn recruiter The start date is 1st June - salary around £25k They are looking for two people and I have just filled the first role They are looking for someone who is reliable, level-headed and professional All roles are based in London and the South East - they have PSL status at lots of the main hiring clients and there is no sales involved. You will be responsible for nurturing the relationships, finding and presenting candidates and management of all interviews Here is the best bit - average placement fee is £5k There are NO SPLITS on deals - 0-3k is the threshold (so less than one deal a month) Then you got 15% on everything from 3-10k 10-15k is 20% 15-20k is 25% Over 20k in any month is 30% Expected OTE in a realistic £50-60k in year one Based in City of London - with work from home days as an option Read Less

Key Account Manager. Construction / Water Infrastructure Remote based. £51,000 basic + Car Allowance + Benefits. This global 'sustainable water infrastructure' construction company is experiencing phenomenal growth and has exciting plans for 2025 and beyond. Specialising in water reuse, rainwater harvesting, flood Read Less