Channel Account Manager, International Location: United Kingdom | Remote Department: Commercial Reports To: Linda Trivedi | Head, International Sales Type: Permanent | Full-Time Vacancy Status: This is an active, approved role and we are currently hiring for this position. About Solink At Solink, our mission is to safeguard what matters most . We provide businesses with the tools to know sooner and act faster by transforming video security into real-time operational insights. Our cloud-based platform integrates seamlessly with your existing cameras and systems, turning them into intelligent sensors that detect and interpret key moments. This empowers teams to make data-driven decisions, enhance security, and improve operational efficiency. Trusted by over 30,000 locations across 32+ countries - including brands like McDonald’s and JYSK - Solink delivers clarity when it counts. Our solutions help businesses reduce shrink, optimize performance, and respond proactively to potential threats. We're growing rapidly, earning industry recognition, and scaling with purpose. We’ve been recognized by Deloitte’s Fast 50™ and Fast 500™, Business Intelligence Group, and as one of Ottawa’s Best Places to Work. And we’re just getting started! The Role We’re expanding our Channel team and looking for a Channel Account Manager who will activate and grow revenue through our partner ecosystem. In this role, you’ll work closely with Account Executives and key channel partners, including distributors, VARs, MSPs, and integrators, to drive partner-sourced and partner-influenced opportunities from identification through close. The role is highly execution-focused, supporting active opportunities, enabling partners to sell effectively, accelerating deal progression through reseller channels, and driving measurable revenue growth. You’ll act as the bridge between Solink, our partners, and the sales team to ensure opportunities maintain momentum and convert efficiently. What You’ll Do Own and Expand Channel Relationships: Manage and grow revenue through a portfolio of distributors, VARs, MSPs, and integrators. Drive engagement, accountability, and opportunity progression across existing strategic partners. Cultivate long-term partnerships by understanding partner needs, delivering continuous value, and driving engagement across different stakeholder levels—from executive sponsors to frontline sellers. Partner closely with Account Executives on strategic opportunities, supporting partner engagement, deal progression, and reseller coordination to accelerate revenue generation. Drive Net-New Business through Channel: Activate and enable partners to generate leads and close deals. Leverage deal registration processes, support co-selling, and champion Solink’s value proposition to accelerate customer acquisition. Drive Partner Execution Be a British Citizen, or eligible to work in the United Kingdom. Be willing to comply with Solink’s own security policies and standards. Our Values We do things the Solink way: Act with URGENCY – Our customers move fast, so we do too. Deliver with QUALITY – We sweat the details and hold a high bar. Win with TEAM – No egos. Just outcomes, built together. Lead with TRUST – We earn it through clarity, consistency, and care. These aren’t just words—they shape how we hire, lead, and grow. Why Solink? We’re not just building tech - we’re building a place where great people do great work. Clarity and trust : Where the role allows, we support flexibility in how and where work gets done - and we’re upfront about what’s required. Meaningful equity : Every full-time, permanent employee has a stake in our growth. Comprehensive benefits : A stellar benefits package, ensuring you're fully supported with anything you need. Wellness support : Monthly reimbursement for fitness, wellness, or mental health programs. Growth through merit : Advancement is based on contribution, initiative, and the ability to raise the bar - together. Candid culture : Clear expectations, honest feedback, and no politics. Social connection : From So-learns to Solink-o and So-lunches, we stay connected in ways that actually feel fun. What to Expect from the Hiring Process We respect your time and value transparency. Here’s a general idea of what to expect: Intro call with our Talent Team Interview with the Hiring Manager Role-relevant task or case (if applicable) Final interviews with cross-functional team members Reference Checks Offer Read Less

Account Manager Skuuudle helps enterprise customers turn pricing, competitor and market data into better commercial decisions. We work with large retailers, distributors, brands and industrial businesses across multiple markets and regions. As we grow, we are investing in how we look after our existing customers, and this role is central to that. The role This is an existing-customer role with retention as the priority. You will own a book of customers day to day, keep them engaged and getting value, and make sure they renew. Alongside that, you will grow accounts where it is right for the customer. It is not a new-logo sales role. Your job is to keep our customers successful, engaged and renewing, and help them do more with Skuuudle over time. At a glance Reports to: COO. Location: UK-based, remote, with occasional travel to customer meetings. Focus: A book of existing customers. Retention first, then growth. Package: Competitive base plus performance-related OTE, dependent on experience. What you'll do Own day-to-day relationships across a book of existing customers, with retention as your first priority. Own the customer handover for new accounts, coordinating with Operations so accounts start well, expectations are clear and onboarding runs smoothly. Run a regular cadence of check-ins and business reviews that keep customers engaged and show them the value and outcomes they are getting from Skuuudle. Drive adoption of our tool and services across each account, so customers get full value from what they have and rely on Skuuudle day to day. Spot risk early and act on it: low usage, quiet stakeholders, support issues or an approaching renewal. Grow accounts where it is right for the customer, through additional products, data, teams or markets. Turn happy customers into references, case studies and referrals. Build relationships beyond your main contact so accounts do not rest on a single person. Work with our Operations team to turn delivery and results into clear value for the customer. Be the voice of the customer inside Skuuudle, feeding client needs, gaps and feedback to our Operations and product teams. Handle renewals, everyday commercial terms and uplift conversations, partnering with the Strategic Account Director on larger, strategic or complex deals. Keep accurate records of account health, renewal dates, next steps and pipeline. What success looks like First 30 days: You understand Skuuudle's solution and how our data and reporting are delivered, you know the outputs clients receive and what good looks like for them, and you have started meeting the customers in your book. First 90 days: You know your book, have met your key contacts, and have a clear read on each account's renewal date, health and adoption, with next steps for each. First 6 months: Renewals landing on time, gross retention holding across your book, accounts healthy and actively using the product, and a qualified expansion pipeline taking shape. First 12 months: Strong net retention across your book, renewals consistently on time and with uplift where appropriate, healthy adoption, and a steady, qualified expansion pipeline. What you'll bring Experience managing a book of existing B2B customers, ideally in SaaS, data, analytics or a related field. A retention-first mindset: you keep customers successful, engaged and renewing. Confidence handling renewals, uplift conversations and everyday commercial terms. Well organised, with the discipline to track many accounts, renewal dates and next steps at once. Strong relationship skills with both day-to-day contacts and more senior stakeholders. A collaborative style that works closely with Operations, onboarding, product and support. Experience in retail, retail pricing, competitor or comparable market-data environments is a plus. Read Less

Account Manager Skuuudle helps enterprise customers turn pricing, competitor and market data into better commercial decisions. We work with large retailers, distributors, brands and industrial businesses across multiple markets and regions. As we grow, we are investing in how we look after our existing customers, and this role is central to that. The role This is an existing-customer role with retention as the priority. You will own a book of customers day to day, keep them engaged and getting value, and make sure they renew. Alongside that, you will grow accounts where it is right for the customer. It is not a new-logo sales role. Your job is to keep our customers successful, engaged and renewing, and help them do more with Skuuudle over time. At a glance Reports to: COO. Location: UK-based, remote, with occasional travel to customer meetings. Focus: A book of existing customers. Retention first, then growth. Package: Competitive base plus performance-related OTE, dependent on experience. What you'll do Own day-to-day relationships across a book of existing customers, with retention as your first priority. Own the customer handover for new accounts, coordinating with Operations so accounts start well, expectations are clear and onboarding runs smoothly. Run a regular cadence of check-ins and business reviews that keep customers engaged and show them the value and outcomes they are getting from Skuuudle. Drive adoption of our tool and services across each account, so customers get full value from what they have and rely on Skuuudle day to day. Spot risk early and act on it: low usage, quiet stakeholders, support issues or an approaching renewal. Grow accounts where it is right for the customer, through additional products, data, teams or markets. Turn happy customers into references, case studies and referrals. Build relationships beyond your main contact so accounts do not rest on a single person. Work with our Operations team to turn delivery and results into clear value for the customer. Be the voice of the customer inside Skuuudle, feeding client needs, gaps and feedback to our Operations and product teams. Handle renewals, everyday commercial terms and uplift conversations, partnering with the Strategic Account Director on larger, strategic or complex deals. Keep accurate records of account health, renewal dates, next steps and pipeline. What success looks like First 30 days: You understand Skuuudle's solution and how our data and reporting are delivered, you know the outputs clients receive and what good looks like for them, and you have started meeting the customers in your book. First 90 days: You know your book, have met your key contacts, and have a clear read on each account's renewal date, health and adoption, with next steps for each. First 6 months: Renewals landing on time, gross retention holding across your book, accounts healthy and actively using the product, and a qualified expansion pipeline taking shape. First 12 months: Strong net retention across your book, renewals consistently on time and with uplift where appropriate, healthy adoption, and a steady, qualified expansion pipeline. What you'll bring Experience managing a book of existing B2B customers, ideally in SaaS, data, analytics or a related field. A retention-first mindset: you keep customers successful, engaged and renewing. Confidence handling renewals, uplift conversations and everyday commercial terms. Well organised, with the discipline to track many accounts, renewal dates and next steps at once. Strong relationship skills with both day-to-day contacts and more senior stakeholders. A collaborative style that works closely with Operations, onboarding, product and support. Experience in retail, retail pricing, competitor or comparable market-data environments is a plus. Read Less

Account Manager Skuuudle helps enterprise customers turn pricing, competitor and market data into better commercial decisions. We work with large retailers, distributors, brands and industrial businesses across multiple markets and regions. As we grow, we are investing in how we look after our existing customers, and this role is central to that. The role This is an existing-customer role with retention as the priority. You will own a book of customers day to day, keep them engaged and getting value, and make sure they renew. Alongside that, you will grow accounts where it is right for the customer. It is not a new-logo sales role. Your job is to keep our customers successful, engaged and renewing, and help them do more with Skuuudle over time. At a glance Reports to: COO. Location: UK-based, remote, with occasional travel to customer meetings. Focus: A book of existing customers. Retention first, then growth. Package: Competitive base plus performance-related OTE, dependent on experience. What you'll do Own day-to-day relationships across a book of existing customers, with retention as your first priority. Own the customer handover for new accounts, coordinating with Operations so accounts start well, expectations are clear and onboarding runs smoothly. Run a regular cadence of check-ins and business reviews that keep customers engaged and show them the value and outcomes they are getting from Skuuudle. Drive adoption of our tool and services across each account, so customers get full value from what they have and rely on Skuuudle day to day. Spot risk early and act on it: low usage, quiet stakeholders, support issues or an approaching renewal. Grow accounts where it is right for the customer, through additional products, data, teams or markets. Turn happy customers into references, case studies and referrals. Build relationships beyond your main contact so accounts do not rest on a single person. Work with our Operations team to turn delivery and results into clear value for the customer. Be the voice of the customer inside Skuuudle, feeding client needs, gaps and feedback to our Operations and product teams. Handle renewals, everyday commercial terms and uplift conversations, partnering with the Strategic Account Director on larger, strategic or complex deals. Keep accurate records of account health, renewal dates, next steps and pipeline. What success looks like First 30 days: You understand Skuuudle's solution and how our data and reporting are delivered, you know the outputs clients receive and what good looks like for them, and you have started meeting the customers in your book. First 90 days: You know your book, have met your key contacts, and have a clear read on each account's renewal date, health and adoption, with next steps for each. First 6 months: Renewals landing on time, gross retention holding across your book, accounts healthy and actively using the product, and a qualified expansion pipeline taking shape. First 12 months: Strong net retention across your book, renewals consistently on time and with uplift where appropriate, healthy adoption, and a steady, qualified expansion pipeline. What you'll bring Experience managing a book of existing B2B customers, ideally in SaaS, data, analytics or a related field. A retention-first mindset: you keep customers successful, engaged and renewing. Confidence handling renewals, uplift conversations and everyday commercial terms. Well organised, with the discipline to track many accounts, renewal dates and next steps at once. Strong relationship skills with both day-to-day contacts and more senior stakeholders. A collaborative style that works closely with Operations, onboarding, product and support. Experience in retail, retail pricing, competitor or comparable market-data environments is a plus. Read Less

Account Manager Skuuudle helps enterprise customers turn pricing, competitor and market data into better commercial decisions. We work with large retailers, distributors, brands and industrial businesses across multiple markets and regions. As we grow, we are investing in how we look after our existing customers, and this role is central to that. The role This is an existing-customer role with retention as the priority. You will own a book of customers day to day, keep them engaged and getting value, and make sure they renew. Alongside that, you will grow accounts where it is right for the customer. It is not a new-logo sales role. Your job is to keep our customers successful, engaged and renewing, and help them do more with Skuuudle over time. At a glance Reports to: COO. Location: UK-based, remote, with occasional travel to customer meetings. Focus: A book of existing customers. Retention first, then growth. Package: Competitive base plus performance-related OTE, dependent on experience. What you'll do Own day-to-day relationships across a book of existing customers, with retention as your first priority. Own the customer handover for new accounts, coordinating with Operations so accounts start well, expectations are clear and onboarding runs smoothly. Run a regular cadence of check-ins and business reviews that keep customers engaged and show them the value and outcomes they are getting from Skuuudle. Drive adoption of our tool and services across each account, so customers get full value from what they have and rely on Skuuudle day to day. Spot risk early and act on it: low usage, quiet stakeholders, support issues or an approaching renewal. Grow accounts where it is right for the customer, through additional products, data, teams or markets. Turn happy customers into references, case studies and referrals. Build relationships beyond your main contact so accounts do not rest on a single person. Work with our Operations team to turn delivery and results into clear value for the customer. Be the voice of the customer inside Skuuudle, feeding client needs, gaps and feedback to our Operations and product teams. Handle renewals, everyday commercial terms and uplift conversations, partnering with the Strategic Account Director on larger, strategic or complex deals. Keep accurate records of account health, renewal dates, next steps and pipeline. What success looks like First 30 days: You understand Skuuudle's solution and how our data and reporting are delivered, you know the outputs clients receive and what good looks like for them, and you have started meeting the customers in your book. First 90 days: You know your book, have met your key contacts, and have a clear read on each account's renewal date, health and adoption, with next steps for each. First 6 months: Renewals landing on time, gross retention holding across your book, accounts healthy and actively using the product, and a qualified expansion pipeline taking shape. First 12 months: Strong net retention across your book, renewals consistently on time and with uplift where appropriate, healthy adoption, and a steady, qualified expansion pipeline. What you'll bring Experience managing a book of existing B2B customers, ideally in SaaS, data, analytics or a related field. A retention-first mindset: you keep customers successful, engaged and renewing. Confidence handling renewals, uplift conversations and everyday commercial terms. Well organised, with the discipline to track many accounts, renewal dates and next steps at once. Strong relationship skills with both day-to-day contacts and more senior stakeholders. A collaborative style that works closely with Operations, onboarding, product and support. Experience in retail, retail pricing, competitor or comparable market-data environments is a plus. Read Less

Channel Account Manager, International Location: United Kingdom | Remote Department: Commercial Reports To: Linda Trivedi | Head, International Sales Type: Permanent | Full-Time Vacancy Status: This is an active, approved role and we are currently hiring for this position. About Solink At Solink, our mission is to safeguard what matters most . We provide businesses with the tools to know sooner and act faster by transforming video security into real-time operational insights. Our cloud-based platform integrates seamlessly with your existing cameras and systems, turning them into intelligent sensors that detect and interpret key moments. This empowers teams to make data-driven decisions, enhance security, and improve operational efficiency. Trusted by over 30,000 locations across 32+ countries - including brands like McDonald’s and JYSK - Solink delivers clarity when it counts. Our solutions help businesses reduce shrink, optimize performance, and respond proactively to potential threats. We're growing rapidly, earning industry recognition, and scaling with purpose. We’ve been recognized by Deloitte’s Fast 50™ and Fast 500™, Business Intelligence Group, and as one of Ottawa’s Best Places to Work. And we’re just getting started! The Role We’re expanding our Channel team and looking for a Channel Account Manager who will activate and grow revenue through our partner ecosystem. In this role, you’ll work closely with Account Executives and key channel partners, including distributors, VARs, MSPs, and integrators, to drive partner-sourced and partner-influenced opportunities from identification through close. The role is highly execution-focused, supporting active opportunities, enabling partners to sell effectively, accelerating deal progression through reseller channels, and driving measurable revenue growth. You’ll act as the bridge between Solink, our partners, and the sales team to ensure opportunities maintain momentum and convert efficiently. What You’ll Do Own and Expand Channel Relationships: Manage and grow revenue through a portfolio of distributors, VARs, MSPs, and integrators. Drive engagement, accountability, and opportunity progression across existing strategic partners. Cultivate long-term partnerships by understanding partner needs, delivering continuous value, and driving engagement across different stakeholder levels—from executive sponsors to frontline sellers. Partner closely with Account Executives on strategic opportunities, supporting partner engagement, deal progression, and reseller coordination to accelerate revenue generation. Drive Net-New Business through Channel: Activate and enable partners to generate leads and close deals. Leverage deal registration processes, support co-selling, and champion Solink’s value proposition to accelerate customer acquisition. Drive Partner Execution Be a British Citizen, or eligible to work in the United Kingdom. Be willing to comply with Solink’s own security policies and standards. Our Values We do things the Solink way: Act with URGENCY – Our customers move fast, so we do too. Deliver with QUALITY – We sweat the details and hold a high bar. Win with TEAM – No egos. Just outcomes, built together. Lead with TRUST – We earn it through clarity, consistency, and care. These aren’t just words—they shape how we hire, lead, and grow. Why Solink? We’re not just building tech - we’re building a place where great people do great work. Clarity and trust : Where the role allows, we support flexibility in how and where work gets done - and we’re upfront about what’s required. Meaningful equity : Every full-time, permanent employee has a stake in our growth. Comprehensive benefits : A stellar benefits package, ensuring you're fully supported with anything you need. Wellness support : Monthly reimbursement for fitness, wellness, or mental health programs. Growth through merit : Advancement is based on contribution, initiative, and the ability to raise the bar - together. Candid culture : Clear expectations, honest feedback, and no politics. Social connection : From So-learns to Solink-o and So-lunches, we stay connected in ways that actually feel fun. What to Expect from the Hiring Process We respect your time and value transparency. Here’s a general idea of what to expect: Intro call with our Talent Team Interview with the Hiring Manager Role-relevant task or case (if applicable) Final interviews with cross-functional team members Reference Checks Offer Read Less

Channel Account Manager, International Location: United Kingdom | Remote Department: Commercial Reports To: Linda Trivedi | Head, International Sales Type: Permanent | Full-Time Vacancy Status: This is an active, approved role and we are currently hiring for this position. About Solink At Solink, our mission is to safeguard what matters most . We provide businesses with the tools to know sooner and act faster by transforming video security into real-time operational insights. Our cloud-based platform integrates seamlessly with your existing cameras and systems, turning them into intelligent sensors that detect and interpret key moments. This empowers teams to make data-driven decisions, enhance security, and improve operational efficiency. Trusted by over 30,000 locations across 32+ countries - including brands like McDonald’s and JYSK - Solink delivers clarity when it counts. Our solutions help businesses reduce shrink, optimize performance, and respond proactively to potential threats. We're growing rapidly, earning industry recognition, and scaling with purpose. We’ve been recognized by Deloitte’s Fast 50™ and Fast 500™, Business Intelligence Group, and as one of Ottawa’s Best Places to Work. And we’re just getting started! The Role We’re expanding our Channel team and looking for a Channel Account Manager who will activate and grow revenue through our partner ecosystem. In this role, you’ll work closely with Account Executives and key channel partners, including distributors, VARs, MSPs, and integrators, to drive partner-sourced and partner-influenced opportunities from identification through close. The role is highly execution-focused, supporting active opportunities, enabling partners to sell effectively, accelerating deal progression through reseller channels, and driving measurable revenue growth. You’ll act as the bridge between Solink, our partners, and the sales team to ensure opportunities maintain momentum and convert efficiently. What You’ll Do Own and Expand Channel Relationships: Manage and grow revenue through a portfolio of distributors, VARs, MSPs, and integrators. Drive engagement, accountability, and opportunity progression across existing strategic partners. Cultivate long-term partnerships by understanding partner needs, delivering continuous value, and driving engagement across different stakeholder levels—from executive sponsors to frontline sellers. Partner closely with Account Executives on strategic opportunities, supporting partner engagement, deal progression, and reseller coordination to accelerate revenue generation. Drive Net-New Business through Channel: Activate and enable partners to generate leads and close deals. Leverage deal registration processes, support co-selling, and champion Solink’s value proposition to accelerate customer acquisition. Drive Partner Execution Be a British Citizen, or eligible to work in the United Kingdom. Be willing to comply with Solink’s own security policies and standards. Our Values We do things the Solink way: Act with URGENCY – Our customers move fast, so we do too. Deliver with QUALITY – We sweat the details and hold a high bar. Win with TEAM – No egos. Just outcomes, built together. Lead with TRUST – We earn it through clarity, consistency, and care. These aren’t just words—they shape how we hire, lead, and grow. Why Solink? We’re not just building tech - we’re building a place where great people do great work. Clarity and trust : Where the role allows, we support flexibility in how and where work gets done - and we’re upfront about what’s required. Meaningful equity : Every full-time, permanent employee has a stake in our growth. Comprehensive benefits : A stellar benefits package, ensuring you're fully supported with anything you need. Wellness support : Monthly reimbursement for fitness, wellness, or mental health programs. Growth through merit : Advancement is based on contribution, initiative, and the ability to raise the bar - together. Candid culture : Clear expectations, honest feedback, and no politics. Social connection : From So-learns to Solink-o and So-lunches, we stay connected in ways that actually feel fun. What to Expect from the Hiring Process We respect your time and value transparency. Here’s a general idea of what to expect: Intro call with our Talent Team Interview with the Hiring Manager Role-relevant task or case (if applicable) Final interviews with cross-functional team members Reference Checks Offer Read Less

Account Manager Skuuudle helps enterprise customers turn pricing, competitor and market data into better commercial decisions. We work with large retailers, distributors, brands and industrial businesses across multiple markets and regions. As we grow, we are investing in how we look after our existing customers, and this role is central to that. The role This is an existing-customer role with retention as the priority. You will own a book of customers day to day, keep them engaged and getting value, and make sure they renew. Alongside that, you will grow accounts where it is right for the customer. It is not a new-logo sales role. Your job is to keep our customers successful, engaged and renewing, and help them do more with Skuuudle over time. At a glance Reports to: COO. Location: UK-based, remote, with occasional travel to customer meetings. Focus: A book of existing customers. Retention first, then growth. Package: Competitive base plus performance-related OTE, dependent on experience. What you'll do Own day-to-day relationships across a book of existing customers, with retention as your first priority. Own the customer handover for new accounts, coordinating with Operations so accounts start well, expectations are clear and onboarding runs smoothly. Run a regular cadence of check-ins and business reviews that keep customers engaged and show them the value and outcomes they are getting from Skuuudle. Drive adoption of our tool and services across each account, so customers get full value from what they have and rely on Skuuudle day to day. Spot risk early and act on it: low usage, quiet stakeholders, support issues or an approaching renewal. Grow accounts where it is right for the customer, through additional products, data, teams or markets. Turn happy customers into references, case studies and referrals. Build relationships beyond your main contact so accounts do not rest on a single person. Work with our Operations team to turn delivery and results into clear value for the customer. Be the voice of the customer inside Skuuudle, feeding client needs, gaps and feedback to our Operations and product teams. Handle renewals, everyday commercial terms and uplift conversations, partnering with the Strategic Account Director on larger, strategic or complex deals. Keep accurate records of account health, renewal dates, next steps and pipeline. What success looks like First 30 days: You understand Skuuudle's solution and how our data and reporting are delivered, you know the outputs clients receive and what good looks like for them, and you have started meeting the customers in your book. First 90 days: You know your book, have met your key contacts, and have a clear read on each account's renewal date, health and adoption, with next steps for each. First 6 months: Renewals landing on time, gross retention holding across your book, accounts healthy and actively using the product, and a qualified expansion pipeline taking shape. First 12 months: Strong net retention across your book, renewals consistently on time and with uplift where appropriate, healthy adoption, and a steady, qualified expansion pipeline. What you'll bring Experience managing a book of existing B2B customers, ideally in SaaS, data, analytics or a related field. A retention-first mindset: you keep customers successful, engaged and renewing. Confidence handling renewals, uplift conversations and everyday commercial terms. Well organised, with the discipline to track many accounts, renewal dates and next steps at once. Strong relationship skills with both day-to-day contacts and more senior stakeholders. A collaborative style that works closely with Operations, onboarding, product and support. Experience in retail, retail pricing, competitor or comparable market-data environments is a plus. Read Less

Senior Account Manager - SaaS / Automotive Aftermarket IT Location: Midlands / North (UK-based ideally along the M1 / M62 / M6 /M40 corridor Salary: OTE £70k. Basic salary circa £50k + Bonus + Car Allowance + Pension + 25 days holiday Who We Are: We are a market leader in developing trading, financial, and business process software for specialist sectors including Distribution, Automotive Aftermarket , Merchant, Retail, and Manufacturing. Our solutions cater to single or multi-branch operations and organisations with 'point-of-sale' premises and warehouse operations. What You Will Be Doing: As a Senior Account Manager, you will play a pivotal role in our UK Automotive Aftermarket Sales Team. Your primary responsibilities will involve the strategic management of top-tier Automotive Aftermarket Accounts across the UK, fostering strong, trustworthy relationships with internal and external stakeholders at the highest level. Are You Well-Connected? We seek an established Senior Account Manager / Business Development Manager with the influence and gravitas to engage with senior figures within the Automotive sector. An understanding of the market, manufacturing, and distribution processes will be an advantage to unlocking future opportunities within your account portfolio. Do You Need to Be an IT Expert? No, your expertise lies in managing high-value accounts. However, having technical savviness will place you in a great position. Experience with SaaS solutions , IT , data management , cataloguing, combined with selling aftermarket / automotive IT service solutions will be highly beneficial. Strong commercial awareness and a proven track record are essential. Why Join Our Team? We are a leading tech organisation, and promote a balanced work environment through our flexible hybrid work policy, combining the best of both worlds in terms of office team support, field based activities and home working balance: collaboration and remote work convenience is key to maximising output and productivity, whilst also keeping a good solid home life foundation. Come join us! Interested? Let's Connect! If you want to learn more about this exciting opportunity, please forward your CV to our retained recruiter Glen Shepherd at We will organise an online confidential informative session with the employer. Don't delay - we are hiring NOW! JOB REF: 4259RC Read Less

Senior Account Manager - SaaS / Automotive Aftermarket IT Location: Midlands / North (UK-based ideally along the M1 / M62 / M6 /M40 corridor Salary: OTE £70k. Basic salary circa £50k + Bonus + Car Allowance + Pension + 25 days holiday Who We Are: We are a market leader in developing trading, financial, and business process software for specialist sectors including Distribution, Automotive Aftermarket , Merchant, Retail, and Manufacturing. Our solutions cater to single or multi-branch operations and organisations with 'point-of-sale' premises and warehouse operations. What You Will Be Doing: As a Senior Account Manager, you will play a pivotal role in our UK Automotive Aftermarket Sales Team. Your primary responsibilities will involve the strategic management of top-tier Automotive Aftermarket Accounts across the UK, fostering strong, trustworthy relationships with internal and external stakeholders at the highest level. Are You Well-Connected? We seek an established Senior Account Manager / Business Development Manager with the influence and gravitas to engage with senior figures within the Automotive sector. An understanding of the market, manufacturing, and distribution processes will be an advantage to unlocking future opportunities within your account portfolio. Do You Need to Be an IT Expert? No, your expertise lies in managing high-value accounts. However, having technical savviness will place you in a great position. Experience with SaaS solutions , IT , data management , cataloguing, combined with selling aftermarket / automotive IT service solutions will be highly beneficial. Strong commercial awareness and a proven track record are essential. Why Join Our Team? We are a leading tech organisation, and promote a balanced work environment through our flexible hybrid work policy, combining the best of both worlds in terms of office team support, field based activities and home working balance: collaboration and remote work convenience is key to maximising output and productivity, whilst also keeping a good solid home life foundation. Come join us! Interested? Let's Connect! If you want to learn more about this exciting opportunity, please forward your CV to our retained recruiter Glen Shepherd at We will organise an online confidential informative session with the employer. Don't delay - we are hiring NOW! JOB REF: 4259RC Read Less

About Us Antavo is a rapidly growing, VC-backed scale-up disrupting the loyalty management market with its innovative omnichannel technologies. We are recognized by Gartner and Forrester as a leading pure-play loyalty management platform. The Team The Antavo Team is a passionate, dynamic, innovative and fun-loving professional team. From consultative salespeople to savvy marketers to tech whizzes, we have a diverse team of talented individuals with one unified focus: our customers. Customers are at the heart of everything we do, and we pride ourselves on always taking an innovative, customer-centric approach to creating the right experiences, products, and content for them. With big dreams and a grand mission, we’re looking for great like-minded people to join us - people who are passionate, fearless and entrepreneurial. If you’re looking for a dynamic, no corporate-BS environment to learn, grow, and really make an impact, we could be the perfect fit for you! The Role We are looking for a Senior Technical Account Manager to act as a trusted technical advisor for Antavo’s strategic customers. This role is focused on long-term customer success, technical adoption, platform stability, solution optimisation, and proactive risk management. You will work closely with customers after go-live to ensure their Antavo setup remains scalable, reliable, and aligned with their evolving business and technical needs. You will combine strong technical understanding with excellent customer-facing communication skills. You should be confident discussing integrations, APIs, data flows, configurations, release impacts, platform behaviour, technical risks, and best-practice recommendations with both technical and non-technical stakeholders. A key part of this role is developing and maintaining a strong command of the Antavo platform . You should be able to understand complex customer setups, advise customers on optimal platform usage, troubleshoot technical topics, and act as a bridge between customers and internal teams. This role may require occasional customer travel for strategic workshops, technical reviews, Executive Business Reviews, or ad-hoc planning sessions when required. Candidates should preferably be based in the EU region or a timezone that allows strong overlap with European customers. HI THERE, I’m Shariq Ahmed Head of Customer Success here at Antavo We are a product-driven company. Our team is made up of passionate, smart people who help our customers achieve their goals by providing guidance, support, and strategic partnership throughout their journey with Antavo. We are looking for a Senior Technical Account Manager to join our friendly and agile team. I’m looking for someone who can combine technical depth, customer empathy, structured problem-solving, and strong ownership to help our customers get the best out of Antavo. I’m looking forward to working with you! Your main responsibilities Maintain strategic technical relationships with senior customer stakeholders, including Engineering leadership, Architecture teams, Digital leadership, Product leadership, and C-level executives where relevant. Act as the executive-level technical advisor for assigned strategic customers, helping customers align their technical roadmap and operational strategy with Antavo capabilities. Lead technical alignment discussions related to scalability, architecture evolution, operational maturity, governance, and long-term platform strategy. Represent Antavo in high-impact customer discussions involving technical escalations, strategic initiatives, platform evolution, or executive-level technical governance. Provide strategic technical guidance and coordination across customer teams and internal Antavo departments, while ensuring ownership and follow-through of critical technical topics Act as the primary strategic technical advisor for assigned enterprise and strategic Antavo customers after go-live Build and maintain strong relationships with customer technical, business, and executive stakeholders, including Engineering leadership, Product teams, Architects, CRM, Digital, and C-level stakeholders where relevant Develop a high level understanding of each customer’s Antavo setup, integrations, data flows, configurations, environments, and business use cases Proactively identify technical risks, limitations, dependencies, adoption gaps, and optimisation opportunities Guide customers on best practices for platform usage, integrations, configuration, scalability, performance, and operational efficiency Translate technical concepts, trade-offs, risks, and recommendations into clear, customer-friendly guidance Act as a bridge between customers and internal teams such as Customer Success, Customer Operations, Support, Engineering, Product, Professional Services, and Implementation Preserve customer context internally and ensure technical topics are clearly documented, owned, and followed through Support customers through platform changes, upgrades, new feature adoption, and release-related questions Contribute customer feedback, technical insights, and recurring pain points into Product and Engineering discussions Partner with Customer Success Managers to support customer health, retention, value realization, and expansion opportunities Participate in Executive Business Reviews, technical reviews, workshops, and ad-hoc success planning sessions when required Help customers increase their self-service usage of the Antavo platform and Backoffice Create or contribute to internal and customer-facing documentation, playbooks, technical notes, and best-practice materials Support internal process improvements, technical account management playbooks, automation, and scalable ways of working Use AI tools where relevant to improve productivity, analysis, documentation, reporting, and customer communication Continuously deepen product, technical, loyalty, SaaS, and customer domain knowledge You should have Proven experience building and maintaining relationships with senior technical and executive stakeholders, including CTOs, Heads of Engineering, Architects, Digital leaders, and enterprise decision-makers. Strong ability to balance technical depth with strategic customer engagement and executive communication. Experience acting as a trusted advisor for enterprise customers in complex, multi-stakeholder SaaS environments. Ability to lead strategic technical conversations focused on scalability, operational maturity, technical governance, and long-term platform evolution. Proven experience in a senior customer-facing technical role within a B2B SaaS environment, such as Technical Account Manager, Technical Customer Success Manager, Solutions Consultant, Customer Success Engineer, or similar Strong experience working with technical SaaS products and live customer environments Excellent communication and relationship-management skills, with the ability to earn and maintain customer trust Ability to explain technical topics clearly to both technical and non-technical audiences Strong problem-solving skills with a structured, analytical, and pragmatic mindset Experience working with integrations, APIs, data flows, web technologies, technical configurations, and production systems Ability to understand complex customer setups and identify risks, dependencies, and improvement opportunities Strong ownership and task prioritisation skills across multiple strategic customers Experience collaborating with Product, Engineering, Support, Customer Success, and Implementation teams Familiarity with issue and project-tracking tools such as Jira Understanding of software development processes, release cycles, incident handling, and escalation management Calm and confident approach in escalated, ambiguous, or high-impact customer situations Comfortable working in a remote, international SaaS environment Hands-on experience using AI tools to improve or automate internal processes, workflows, documentation, reporting, analysis, or customer-facing operations. Built and showcased at least one practical AI-enabled project, workflow, or automation, with the ability to explain the problem solved, tools used, impact achieved, and lessons learned Willingness and ability to travel approximately 30-40% across the EU Read Less

About Us Antavo is a rapidly growing, VC-backed scale-up disrupting the loyalty management market with its innovative omnichannel technologies. We are recognized by Gartner and Forrester as a leading pure-play loyalty management platform. The Team The Antavo Team is a passionate, dynamic, innovative and fun-loving professional team. From consultative salespeople to savvy marketers to tech whizzes, we have a diverse team of talented individuals with one unified focus: our customers. Customers are at the heart of everything we do, and we pride ourselves on always taking an innovative, customer-centric approach to creating the right experiences, products, and content for them. With big dreams and a grand mission, we’re looking for great like-minded people to join us - people who are passionate, fearless and entrepreneurial. If you’re looking for a dynamic, no corporate-BS environment to learn, grow, and really make an impact, we could be the perfect fit for you! The Role We are looking for a Senior Technical Account Manager to act as a trusted technical advisor for Antavo’s strategic customers. This role is focused on long-term customer success, technical adoption, platform stability, solution optimisation, and proactive risk management. You will work closely with customers after go-live to ensure their Antavo setup remains scalable, reliable, and aligned with their evolving business and technical needs. You will combine strong technical understanding with excellent customer-facing communication skills. You should be confident discussing integrations, APIs, data flows, configurations, release impacts, platform behaviour, technical risks, and best-practice recommendations with both technical and non-technical stakeholders. A key part of this role is developing and maintaining a strong command of the Antavo platform . You should be able to understand complex customer setups, advise customers on optimal platform usage, troubleshoot technical topics, and act as a bridge between customers and internal teams. This role may require occasional customer travel for strategic workshops, technical reviews, Executive Business Reviews, or ad-hoc planning sessions when required. Candidates should preferably be based in the EU region or a timezone that allows strong overlap with European customers. HI THERE, I’m Shariq Ahmed Head of Customer Success here at Antavo We are a product-driven company. Our team is made up of passionate, smart people who help our customers achieve their goals by providing guidance, support, and strategic partnership throughout their journey with Antavo. We are looking for a Senior Technical Account Manager to join our friendly and agile team. I’m looking for someone who can combine technical depth, customer empathy, structured problem-solving, and strong ownership to help our customers get the best out of Antavo. I’m looking forward to working with you! Your main responsibilities Maintain strategic technical relationships with senior customer stakeholders, including Engineering leadership, Architecture teams, Digital leadership, Product leadership, and C-level executives where relevant. Act as the executive-level technical advisor for assigned strategic customers, helping customers align their technical roadmap and operational strategy with Antavo capabilities. Lead technical alignment discussions related to scalability, architecture evolution, operational maturity, governance, and long-term platform strategy. Represent Antavo in high-impact customer discussions involving technical escalations, strategic initiatives, platform evolution, or executive-level technical governance. Provide strategic technical guidance and coordination across customer teams and internal Antavo departments, while ensuring ownership and follow-through of critical technical topics Act as the primary strategic technical advisor for assigned enterprise and strategic Antavo customers after go-live Build and maintain strong relationships with customer technical, business, and executive stakeholders, including Engineering leadership, Product teams, Architects, CRM, Digital, and C-level stakeholders where relevant Develop a high level understanding of each customer’s Antavo setup, integrations, data flows, configurations, environments, and business use cases Proactively identify technical risks, limitations, dependencies, adoption gaps, and optimisation opportunities Guide customers on best practices for platform usage, integrations, configuration, scalability, performance, and operational efficiency Translate technical concepts, trade-offs, risks, and recommendations into clear, customer-friendly guidance Act as a bridge between customers and internal teams such as Customer Success, Customer Operations, Support, Engineering, Product, Professional Services, and Implementation Preserve customer context internally and ensure technical topics are clearly documented, owned, and followed through Support customers through platform changes, upgrades, new feature adoption, and release-related questions Contribute customer feedback, technical insights, and recurring pain points into Product and Engineering discussions Partner with Customer Success Managers to support customer health, retention, value realization, and expansion opportunities Participate in Executive Business Reviews, technical reviews, workshops, and ad-hoc success planning sessions when required Help customers increase their self-service usage of the Antavo platform and Backoffice Create or contribute to internal and customer-facing documentation, playbooks, technical notes, and best-practice materials Support internal process improvements, technical account management playbooks, automation, and scalable ways of working Use AI tools where relevant to improve productivity, analysis, documentation, reporting, and customer communication Continuously deepen product, technical, loyalty, SaaS, and customer domain knowledge You should have Proven experience building and maintaining relationships with senior technical and executive stakeholders, including CTOs, Heads of Engineering, Architects, Digital leaders, and enterprise decision-makers. Strong ability to balance technical depth with strategic customer engagement and executive communication. Experience acting as a trusted advisor for enterprise customers in complex, multi-stakeholder SaaS environments. Ability to lead strategic technical conversations focused on scalability, operational maturity, technical governance, and long-term platform evolution. Proven experience in a senior customer-facing technical role within a B2B SaaS environment, such as Technical Account Manager, Technical Customer Success Manager, Solutions Consultant, Customer Success Engineer, or similar Strong experience working with technical SaaS products and live customer environments Excellent communication and relationship-management skills, with the ability to earn and maintain customer trust Ability to explain technical topics clearly to both technical and non-technical audiences Strong problem-solving skills with a structured, analytical, and pragmatic mindset Experience working with integrations, APIs, data flows, web technologies, technical configurations, and production systems Ability to understand complex customer setups and identify risks, dependencies, and improvement opportunities Strong ownership and task prioritisation skills across multiple strategic customers Experience collaborating with Product, Engineering, Support, Customer Success, and Implementation teams Familiarity with issue and project-tracking tools such as Jira Understanding of software development processes, release cycles, incident handling, and escalation management Calm and confident approach in escalated, ambiguous, or high-impact customer situations Comfortable working in a remote, international SaaS environment Hands-on experience using AI tools to improve or automate internal processes, workflows, documentation, reporting, analysis, or customer-facing operations. Built and showcased at least one practical AI-enabled project, workflow, or automation, with the ability to explain the problem solved, tools used, impact achieved, and lessons learned Willingness and ability to travel approximately 30-40% across the EU Read Less

Keyloop bridges the gap between dealers, manufacturers, technology suppliers and car buyers. We empower car dealers and manufacturers to fully embrace digital transformation. How? By creating innovative technology that makes selling cars better for our customers, and buying and owning cars better for theirs. We use cutting-edge technology to link our clients’ systems, departments and sites. We provide an open technology platform that’s shaping the industry for the future. We use data to help clients become more efficient, increase profitability and give more customers an amazing experience. Want to be part of it? Purpose of the role Build, develop and retain strong relationships with owners / management teams and employees of local and regional OEM organizations. Takes responsibility for OEM satisfaction at client’s decision maker unit and owner levels in his/her region. To be accountable for OEM and Keyloop colleagues, seeking to manage client expectations vs the performance of Keyloop organization. To be responsible for the performance of the total package of services and products of Keyloop in their region. Key Duties Read Less

Keyloop bridges the gap between dealers, manufacturers, technology suppliers and car buyers. We empower car dealers and manufacturers to fully embrace digital transformation. How? By creating innovative technology that makes selling cars better for our customers, and buying and owning cars better for theirs. We use cutting-edge technology to link our clients’ systems, departments and sites. We provide an open technology platform that’s shaping the industry for the future. We use data to help clients become more efficient, increase profitability and give more customers an amazing experience. Want to be part of it? Purpose of the role Build, develop and retain strong relationships with owners / management teams and employees of local and regional OEM organizations. Takes responsibility for OEM satisfaction at client’s decision maker unit and owner levels in his/her region. To be accountable for OEM and Keyloop colleagues, seeking to manage client expectations vs the performance of Keyloop organization. To be responsible for the performance of the total package of services and products of Keyloop in their region. Key Duties Read Less

Keyloop bridges the gap between dealers, manufacturers, technology suppliers and car buyers. We empower car dealers and manufacturers to fully embrace digital transformation. How? By creating innovative technology that makes selling cars better for our customers, and buying and owning cars better for theirs. We use cutting-edge technology to link our clients’ systems, departments and sites. We provide an open technology platform that’s shaping the industry for the future. We use data to help clients become more efficient, increase profitability and give more customers an amazing experience. Want to be part of it? Purpose of the role Build, develop and retain strong relationships with owners / management teams and employees of local and regional OEM organizations. Takes responsibility for OEM satisfaction at client’s decision maker unit and owner levels in his/her region. To be accountable for OEM and Keyloop colleagues, seeking to manage client expectations vs the performance of Keyloop organization. To be responsible for the performance of the total package of services and products of Keyloop in their region. Key Duties Read Less

Keyloop bridges the gap between dealers, manufacturers, technology suppliers and car buyers. We empower car dealers and manufacturers to fully embrace digital transformation. How? By creating innovative technology that makes selling cars better for our customers, and buying and owning cars better for theirs. We use cutting-edge technology to link our clients’ systems, departments and sites. We provide an open technology platform that’s shaping the industry for the future. We use data to help clients become more efficient, increase profitability and give more customers an amazing experience. Want to be part of it? Purpose of the role Build, develop and retain strong relationships with owners / management teams and employees of local and regional OEM organizations. Takes responsibility for OEM satisfaction at client’s decision maker unit and owner levels in his/her region. To be accountable for OEM and Keyloop colleagues, seeking to manage client expectations vs the performance of Keyloop organization. To be responsible for the performance of the total package of services and products of Keyloop in their region. Key Duties Read Less

Deine Rolle bei MicroNova Du bist im Vertrieb zu Hause, erkennst Potenziale frühzeitig und bewegst dich sicher im IT-Umfeld? Dann bist du bei MicroNova genau richtig! MicroNova ist seit über 20 Jahren exklusiver Vertriebspartner für die IT-Management-Lösungen von ManageEngine in Deutschland. Unser Portfolio umfasst Lösungen für IT Operations, Endpoint Management, IT Security und Service Management. Wir unterstützen Kunden bei der Auswahl, Installation und Inbetriebnahme der ManageEngine-Lösungen. Als (Senior) Key Account Manager verantwortest du den strategischen Ausbau bestehender Kunden im Mid-Market- und Enterprise-Umfeld sowie die Gewinnung neuer Enterprise-Kunden in Nordrhein-Westfalen (NRW). Klingt spannend? Dann werde Teil unseres KAM-Teams! Deine Aufgaben Steuerung komplexer Vertriebsprozesse bis zum Abschluss inklusive Verhandlungsführung, Umsatz- und Ergebnisverantwortung Strategischer Ausbau bestehender Kundenbeziehungen sowie Gewinnung neuer Enterprise-Kunden Qualifizierung und Weiterentwicklung von Leads bis zum erfolgreichen Abschluss Identifikation und Umsetzung von Cross- und Upselling-Potenzialen Beratung, Konzeption sowie Durchführung von Produktpräsentationen und Demos beim Kunden Enge Zusammenarbeit mit den Produkt-Teams von ManageEngine Repräsentation von MicroNova und ManageEngine auf Messen und Events Dein Profil Abgeschlossenes Studium oder eine vergleichbare IT-orientierte Ausbildung Mehrjährige Berufserfahrung im B2B-Vertrieb von Softwarelösungen im IT-Management-, Infrastruktur- oder Security-Umfeld Nachweisliche Erfolge in der Neukundengewinnung sowie im strategischen Ausbau und der Entwicklung von Bestandskunden im Enterprise-Umfeld Erfahrung im direkten Austausch mit Softwareherstellern sowie im Management komplexer Vertriebs- und Kundenprozesse Ausgeprägte Kommunikations- und Verhandlungsfähigkeiten, sicheres Auftreten sowie ein gutes Gespür für komplexe Kundenanforderungen Hohe Reisebereitschaft (ca. 30 % in NRW) und Führerschein Klasse B Sehr gute Deutsch- und verhandlungssichere Englischkenntnisse in Wort und Schrift Das spricht für uns 100% Remote-Work Read Less

Deine Rolle bei MicroNova Du bist im Vertrieb zu Hause, erkennst Potenziale frühzeitig und bewegst dich sicher im IT-Umfeld? Dann bist du bei MicroNova genau richtig! MicroNova ist seit über 20 Jahren exklusiver Vertriebspartner für die IT-Management-Lösungen von ManageEngine in Deutschland. Unser Portfolio umfasst Lösungen für IT Operations, Endpoint Management, IT Security und Service Management. Wir unterstützen Kunden bei der Auswahl, Installation und Inbetriebnahme der ManageEngine-Lösungen. Als (Senior) Key Account Manager verantwortest du den strategischen Ausbau bestehender Kunden im Mid-Market- und Enterprise-Umfeld sowie die Gewinnung neuer Enterprise-Kunden in Nordrhein-Westfalen (NRW). Klingt spannend? Dann werde Teil unseres KAM-Teams! Deine Aufgaben Steuerung komplexer Vertriebsprozesse bis zum Abschluss inklusive Verhandlungsführung, Umsatz- und Ergebnisverantwortung Strategischer Ausbau bestehender Kundenbeziehungen sowie Gewinnung neuer Enterprise-Kunden Qualifizierung und Weiterentwicklung von Leads bis zum erfolgreichen Abschluss Identifikation und Umsetzung von Cross- und Upselling-Potenzialen Beratung, Konzeption sowie Durchführung von Produktpräsentationen und Demos beim Kunden Enge Zusammenarbeit mit den Produkt-Teams von ManageEngine Repräsentation von MicroNova und ManageEngine auf Messen und Events Dein Profil Abgeschlossenes Studium oder eine vergleichbare IT-orientierte Ausbildung Mehrjährige Berufserfahrung im B2B-Vertrieb von Softwarelösungen im IT-Management-, Infrastruktur- oder Security-Umfeld Nachweisliche Erfolge in der Neukundengewinnung sowie im strategischen Ausbau und der Entwicklung von Bestandskunden im Enterprise-Umfeld Erfahrung im direkten Austausch mit Softwareherstellern sowie im Management komplexer Vertriebs- und Kundenprozesse Ausgeprägte Kommunikations- und Verhandlungsfähigkeiten, sicheres Auftreten sowie ein gutes Gespür für komplexe Kundenanforderungen Hohe Reisebereitschaft (ca. 30 % in NRW) und Führerschein Klasse B Sehr gute Deutsch- und verhandlungssichere Englischkenntnisse in Wort und Schrift Das spricht für uns 100% Remote-Work Read Less

1Password is growing. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. The Technical Account Management team ensures customers realize long-term value from their 1Password investment. We combine technical expertise with customer advocacy, guiding organizations from implementation through adoption, expansion, and renewal. Our team partners closely with Onboarding and Implementation, Customer Success Managers, Product, Support, and Enablement to ensure customers experience a seamless journey post-sale. We are customer-obsessed, technically curious, and committed to building deep, trusted partnerships that help organizations succeed securely with 1Password. As a Staff Technical Account Manager, you’ll own the technical side of the post-sale customer lifecycle. You’ll guide implementations, drive adoption, and act as a trusted technical advisor on identity, access, device trust, and SaaS security, driving tangible outcomes for our customers and helping shape the future of access management. You’ll take on our most strategic and complex accounts, mentor your fellow team members, and influence how we scale customer engagement, processes, and best practices across the organization. You’ll balance technical depth with business acumen, always with an eye on driving customer value and retention. As a Sr Staff level TAM, you’ll work alongside leadership to shape processes, drive product outcomes, and learning opportunities for the rest of the team while being the go-to subject matter expert cross-functionally for your particular product domain of expertise. How we’re using AI today Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here. This is a remote opportunity within the UK. What we're looking for: 6+ years in a customer-facing technical role (Technical Account Manager, Solutions Engineer, or Implementation Consultant) within a SaaS or security focused B2B environment. Proven ability to lead technical onboarding and implementation conversations with both technical and business stakeholders throughout the entire post-sale journey with the most complex customer requirements. Strong communication, storytelling, and demo skills. You are able to translate complex technical concepts into clear business value. Extensive experience driving customer adoption, expansion, or renewal through proactive technical engagement. Advanced understanding of modern security frameworks and identity protocols (e.g.,SSO, SCIM, SAML, OAuth), and how they support compliance standards such as SOC 2, ISO 27001, and GDPR. Extensive experience with the identity space and a deep understanding of how the space is adapting to modern work environments. Must be able to work autonomously in a remote-first environment, while collaborating cross-functionally as a trusted subject matter expert in your domain. Strong familiarity with AI technologies and the ability to advise customers on evolving product roadmaps. Deep experience mentoring peers, shaping enablement, and improving customer lifecycle processes. Strong ability to develop new/improved team practices, processes, models, and metrics based on research and best practices. Experience with 1Password (or other password managers), SaaS lifecycle management, MDM or device posture tools is a strong plus. What you can expect: Own our most complex post-sale technical relationships, guiding customers from onboarding through adoption and renewal. Lead technical implementation, including integrations, configuration, and security reviews. Act as the technical advisor for our most complex accounts, ensuring customers are set up for long-term success. Partner with Customer Success Managers to proactively identify risks, drive expansion opportunities, and maximize customer value while minimizing contraction/churn and identifying opportunities to expand the use of our products. Contribute to strategic customer health reviews and success planning across the full 1Password ecosystem. As a Staff level IC, you’ll assist leadership in a team lead capacity by supporting admin tasks including, but not limited to, call assignments, technical 1:1s, and co-lead/lead team meetings. Represent the customer voice internally by partnering with Product, Marketing, and Support as a subject matter expert on our products. Create and maintain resources (playbooks, knowledge base, etc) that scale customer impact in close partnership with leadership. Mentor other team members, contribute to enablement, and shape scalable processes. Act as an escalation point for highly complex technical challenges and strategic accounts. Occasionally represent 1Password at customer meetings, industry events, or team offsites (some travel may be required). UK-based roles only: The annual base salary for this role is between £ 71,000 GBP and £103,000 GBP. This role is also immediate participation in 1Password's benefits program (health, dental, pension, and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone . Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. Note: All go-to market roles will have an in-person onboarding in Toronto. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form . For additional information see our Candidate Privacy Notice . Read Less

1Password is growing. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. The Technical Account Management team ensures customers realize long-term value from their 1Password investment. We combine technical expertise with customer advocacy, guiding organizations from implementation through adoption, expansion, and renewal. Our team partners closely with Onboarding and Implementation, Customer Success Managers, Product, Support, and Enablement to ensure customers experience a seamless journey post-sale. We are customer-obsessed, technically curious, and committed to building deep, trusted partnerships that help organizations succeed securely with 1Password. As a Staff Technical Account Manager, you’ll own the technical side of the post-sale customer lifecycle. You’ll guide implementations, drive adoption, and act as a trusted technical advisor on identity, access, device trust, and SaaS security, driving tangible outcomes for our customers and helping shape the future of access management. You’ll take on our most strategic and complex accounts, mentor your fellow team members, and influence how we scale customer engagement, processes, and best practices across the organization. You’ll balance technical depth with business acumen, always with an eye on driving customer value and retention. As a Sr Staff level TAM, you’ll work alongside leadership to shape processes, drive product outcomes, and learning opportunities for the rest of the team while being the go-to subject matter expert cross-functionally for your particular product domain of expertise. How we’re using AI today Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here. This is a remote opportunity within the UK. What we're looking for: 6+ years in a customer-facing technical role (Technical Account Manager, Solutions Engineer, or Implementation Consultant) within a SaaS or security focused B2B environment. Proven ability to lead technical onboarding and implementation conversations with both technical and business stakeholders throughout the entire post-sale journey with the most complex customer requirements. Strong communication, storytelling, and demo skills. You are able to translate complex technical concepts into clear business value. Extensive experience driving customer adoption, expansion, or renewal through proactive technical engagement. Advanced understanding of modern security frameworks and identity protocols (e.g.,SSO, SCIM, SAML, OAuth), and how they support compliance standards such as SOC 2, ISO 27001, and GDPR. Extensive experience with the identity space and a deep understanding of how the space is adapting to modern work environments. Must be able to work autonomously in a remote-first environment, while collaborating cross-functionally as a trusted subject matter expert in your domain. Strong familiarity with AI technologies and the ability to advise customers on evolving product roadmaps. Deep experience mentoring peers, shaping enablement, and improving customer lifecycle processes. Strong ability to develop new/improved team practices, processes, models, and metrics based on research and best practices. Experience with 1Password (or other password managers), SaaS lifecycle management, MDM or device posture tools is a strong plus. What you can expect: Own our most complex post-sale technical relationships, guiding customers from onboarding through adoption and renewal. Lead technical implementation, including integrations, configuration, and security reviews. Act as the technical advisor for our most complex accounts, ensuring customers are set up for long-term success. Partner with Customer Success Managers to proactively identify risks, drive expansion opportunities, and maximize customer value while minimizing contraction/churn and identifying opportunities to expand the use of our products. Contribute to strategic customer health reviews and success planning across the full 1Password ecosystem. As a Staff level IC, you’ll assist leadership in a team lead capacity by supporting admin tasks including, but not limited to, call assignments, technical 1:1s, and co-lead/lead team meetings. Represent the customer voice internally by partnering with Product, Marketing, and Support as a subject matter expert on our products. Create and maintain resources (playbooks, knowledge base, etc) that scale customer impact in close partnership with leadership. Mentor other team members, contribute to enablement, and shape scalable processes. Act as an escalation point for highly complex technical challenges and strategic accounts. Occasionally represent 1Password at customer meetings, industry events, or team offsites (some travel may be required). UK-based roles only: The annual base salary for this role is between £ 71,000 GBP and £103,000 GBP. This role is also immediate participation in 1Password's benefits program (health, dental, pension, and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone . Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. Note: All go-to market roles will have an in-person onboarding in Toronto. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form . For additional information see our Candidate Privacy Notice . Read Less

Job Title: Account Manager Salary: £38,000 - £48,000 OTE £25,000 - £35,000 Basic plus c.£13K Commission Location: Hertford (Remote) Term: Permanent, Full Time A new role added for Account Manager to this growing tech company. Are you a diligent account manager who loves to train and coach clients to success? This is a fantastic opportunity for a role in tech specialising in the beauty industry, at a growing company with a fantastic culture. You will support existing customers to understand and use their tech to fullest. Be empathetic, adaptable to different client needs and communication styles. You will be driven to maximise customer engagement with the product, thus positively impacting revenue results to the business. The role of Account Manager: Relationships: salon owners are people people! The role involves building relationships with customers so they come to trust you and see you as a business and industry expert. Training and retention : A key part of the role is helping customers get maximum value from the platform through training and onboarding Existing Features Read Less

As a Partner Account Manager at TP-Link, you will be at the forefront of driving growth across our B2B portfolio, with a strong focus on Omada (SDN valid driver’s license required. German and English language skills on C1 level both written and verbal. An independent role with own responsibilities in an innovative, and market-leading international company. A friendly and motivated team, great opportunities to develop yourself with the company. An unlimited and home-office based employment contract (within our target region of south Germany). An attractive salary with target-related OTE bonus. A company car also for private usage 28-31 annual holidays. Company pension scheme (betriebliche Altersvorsorge). Good incentive plan including monthly food voucher, voucher for birthday, presents for on- and offboarding, marriage, childbirth, company anniversary, International Women’s Day, and so on. Employee referral award. Regular team events (monthly tea time, quarterly team building, Christmas party, etc.). Ergonomic office chairs and height-adjustable workplaces. Modern office with free parking places. Free drinks and good tea and coffee. Employee discounts on our wide range of our products. Read Less

Dexerto is a leading global digital media company reaching over 100 million monthly fans across gaming, esports, streaming, entertainment, and internet culture. We operate at the intersection of content, creators, and brands — delivering premium editorial, video programming, live experiences, and commercial partnerships that shape the modern entertainment conversation. With a rapidly growing US footprint, talent access is central to our authority, programming, and revenue growth strategy. The Role: Dexerto is seeking a Senior Account Manager to own and lead the delivery and execution of content and media campaigns within our Integrated Marketing team. You'll be the strategic bridge between our clients and our creative production, ad operations, and talent teams—managing complex, multi-platform campaigns that span custom video productions, digital creative, social and media performance, and experiential activations. As a senior member of the customer success team, you'll own key client relationships, drive best practices across our operations, and work collaboratively with editorial, design, video, and business development teams to deliver campaigns that authentically connect brands with gaming, entertainment, and esports audiences. This role demands strong communication skills, meticulous attention to detail, commercial awareness, and the ability to build and nurture trusted relationships with our clients. Core Responsibilities: Own own production timelines across all workstreams). Ensure deliverables are on time, on budget, and on brief Proactively identify risks in campaigns and implement mitigation strategies. Identify upsell and growth opportunities. Own campaign budgets and track spend vs. forecast. Brief Read Less

We're hiring a Global Account Manager to join a high-performing team at the forefront of virtual healthcare. This role is ideal for someone who thrives in managing strategic, high-value relationships across international markets-particularly with global insurers or multinational corporates. As the key point of contact for a portfolio of large international private medical insurers (IPMI) and corporate clients, you'll take full ownership of relationship management, service delivery, and account growth. You'll work closely with cross-functional internal teams to ensure smooth onboarding, performance tracking, contract renewals, and delivery of top-tier virtual healthcare services. This is a client-facing role that requires strong commercial acumen, outstanding communication skills, and the ability to navigate complex client needs across multiple geographies. You'll need to be confident managing contract discussions, solving issues proactively, and delivering strategic account plans backed by data and insights. You'll also play a vital role in driving account growth by identifying upsell opportunities, presenting market and product developments, and ensuring the client experience aligns with SLAs and commercial commitments. What we're looking for: Proven experience in global account management or client-facing roles-ideally within virtual health, insurance, or related sectors. Solid understanding of international healthcare or insurance dynamics. Skilled at managing large, complex accounts and navigating matrixed client organizations. Strong presentation, communication, and reporting skills. Data-literate, organised, and comfortable balancing multiple priorities. ACS are recruiting for a Global Account Manager. If you feel that you have the skills and experience required in this advertisement to be a Global Account Managersubmit your CV including an outline of your experience as a Global Account Manager. It is always a good idea to include a covering letter outlining your experience as a Global Account Manager with your application as this will enhance your chances of selection and improve your prospects of landing the Global Account Managerrole you desire. Read Less

Senior Technical Account Manager - SaaS | CCaaS Working at the forefront of AI technology provides a great learning experience that will present you with skills and experience for the next generation of customer success and customer experience CX solutions. If you are looking to future proof your career and be on the pulse of modern SaaS experience in communicating at a technical and functional level while managing business rapport Experience Preferred: Working technical knowledge of contact centre software / design / functionality TCP/IP networking knowledge and VoIP technology exposure Comprehensive knowledge of TCP/IP, telecom circuits from DS0 through OC-48 Understanding of network topology and telecommunications architecture (PBX, Carriers and VoIP) Understanding of basic scripting fundamentals Understanding of TCP/IP and internet fundamentals Software, telecommunications and IP Telephony If you are looking to work with a market leading company with a very bright future, please apply. UK Remote. You must be based in the UK and be eligible for security clearance. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy. Read Less

Key Account Manager (UK Market Entry - Sales Focus) Industry: Household Cleaning Read Less

Do you have client relationship or sales experience, ideally within the education or public sectors? OR Are you a Bid Coordinator or Bid Manager looking for a new challenge? Are you looking for a part time role working from home with great support and team meetings? Do you live within an hour of Bedford, with your own transport? If so, our rapidly expanding client that works within the procurement and education sector is keen to hear from you! This role is offering part time term time only hours working 18-20 hours per week Monday - Friday - 39 weeks per year. The company: Our client has grown significantly in the last 9 years, they provide a unique procurement framework for the public sector which includes providing IT related solutions for Schools, Universities, Colleges, Councils and the NHS. Our client has the ability to take care of all the compliance by streamlining the process, whilst dealing with over 200 pre-approved suppliers for their needs. This can include simple hardware requests through to complex IT Support for a multi-sited trust. The Role: Working remotely, you will be dealing with incoming enquiries from a variety of organisations who have either been recommended or have identified my client offers exactly what they need - IT Hardware, IT Software or IT Services. ** This is not a hard sales role at all, all incoming enquires are genuine and it is all about building relationships.** Following a process, you will be delivering the best IT based solutions, using existing or new suppliers in order to provide what the client needs, whilst recommending any other products or services that may be relevant to the request. Our client offers fantastic training and ongoing support so you will be confident in dealing with the clients' journey through the process, whilst ensuring they get exactly what they need, they are fully compliant and work within their budget. Being able to converse with a variety of clients over the phone and via video calls is key, this role is all about relationships and not hard sales at all. Whilst the role is fully remote there are monthly meetings in Bedford as well as scheduled socials! The Person: The ideal candidate will have 1-3 years sales and customer relationship experience, dealing with business to business sectors, exposure to the Education or Public Sectors is beneficial but not essential. Experience of dealing with tenders, mini competitions, bench marking or direct awards is an advantage. We are looking for a driven and hungry go-getter, full of enthusiasm and ambition to develop their career You will be working within Customer Engagement Team of 9 people with excellent training and support available, from day one! The 18-20 working hours per week are flexible, typically between the hours of 9:00am - 3:00pm, Monday to Friday. Our client is offering a great opportunity to grow within their business, their offering is unique in the marketplace and they are a very friendly and caring organisation to work for. The starting salary for this role will be competitive with an annual company bonus, plus benefits and genuine career advancement. If you have the client relationship or sales skills we are looking for and live within an hour of Bedford, APPLY NOW in complete confidence or contact Dominic Quirke at Advancing People directly. Advancing People - The Recruitment Specialist Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency. Read Less

Senior Technical Account Manager - SaaS, VoIP, SIP If you are looking to progress your career in Professional Services, have a strong technical understanding of VoIP, SIP and SaaS solutions and consider yourself a natural relationship builder, we have a fantastic opportunity for you! Our customer is a market leading provider of customer experience and customer contact solutions. They have a global client portfolio of large corporate businesses that require secure and multi-functional call-centre services. The role of Senior Technical Account Manager (TAM) is part of the professional services team and is a technical support and account management role. This is not a sales role. You will join a team of experienced technical customer account managers with the aim to troubleshoot technical queries, improve process, technology deployment and to help the company meet its growth objectives. Experience Requirements: 5+ years in a Technical Services role in SaaS/software, telecommunications or in call/contact centre technology. Sound technical knowledge of TCP/IP networking and VoIP technology. A strong foundation in network topology and telecommunications architecture (PBX, Carriers and VoIP) Demonstrated technical problem solving proficiency Software and/or Telephony. Excellent analytical and advanced troubleshooting skills with end-users/customers Excellent customer service and communication skills, both verbal and written Implementation: broad skills in both technology experience in communicating at a technical and functional level while managing business rapport. Experience Preferred: Working technical knowledge of contact centre software / design / functionality Comprehensive knowledge of TCP/IP, telecom circuits from DS0 through OC-48 Understanding of basic scripting fundamentals Understanding of TCP/IP and internet fundamentals Software, telecommunications and IP Telephony Salary Read Less

Healthcare Account Manager phs Healthcare Location: Hybrid- Home/ National Permanent Full-time Role Overview At phs Group, we place people at the heart of everything we do. We believe in a culture driven by innovation, excellence, and sustainability. As a Healthcare Account Manager in our Healthcare division, you'll be an integral part of a team that lives by these values every day, shaping the future of our services and impacting the industry significantly. In this pivotal role, you will manage and develop our portfolio of accounts in the healthcare sector. Your actions will directly contribute to our purpose - to innovate and excel in providing top-tier hygiene services while upholding our commitment to sustainability. This position demands a proactive approach in understanding the unique challenges and opportunities within this sector. The Healthcare Account Manager will be a commercially focused relationship builder with a passion for delivering exceptional customer experiences. The ideal person will have experience in generating new business and managing accounts, thriving in a fast-paced commercial environment. They will be persistent in their pursuit of new business opportunities and effective account management. What will you be doing as a Healthcare Account Manager? Establish and maintain strong relationships with Key Opinion Leaders (KOLs) within designated accounts in the healthcare sector to enhance existing revenue and secure new business, achieving new business targets. Create a strategic plan to protect, expand, and acquire business within a specified group of prospective accounts. Develop precise forecasts and implement tailored business plans that align with the objectives of both phs Group and its clients, prioritising customised and innovative solutions while meeting new business and retention goals. Serve as the primary point of contact to cultivate strong, long-lasting relationships with clients by delivering a responsive, customer-centric approach to managing accounts. Generate and analyse industry-specific reports, including performance and ESG reports, to identify growth opportunities and risks. Communicate these insights to clients, helping them achieve their individual performance and ESG targets. Collaborate closely with internal teams (including tenders, marketing, commercial, customer service and executive support) to ensure a cohesive and industry-specific approach to account management. Promote and nurture a positive team culture, demonstrating a collaborative and supportive approach in all interactions with colleagues. Who You Are? Exceptional face-to-face and written communication skills, capable of influencing and collaborating effectively across various business areas both internally and externally. A self-starter. Independent, with strong planning and organisational skills, thriving in a dynamic environment. A commercially savvy, analytical thinker Demonstrable understanding of sales methodologies Demonstrable success in managing accounts, preferably within the healthcare sector, alongside a proven track record in prospecting new business opportunities. A strong knowledge of the healthcare landscape. A knowledge of waste segregation and HTM07-01. Has high energy and demonstrates a tenacious and resilient approach. Thrives in a high-pressure commercial environment. What do phs offer? Base salary of £40- 45,000.00 (depending on experience), attractive OTE plus uncapped earnings Company car or car allowance Phone, laptop, and kit to work effectively from home and on the road Pension scheme phs perks– savings from over 800 UK retailers Access to Digital GP for you and you household Buy and sell holiday scheme Enhanced maternity and family friendly leave Full induction training Career Development- A role that will enable you to develop through exposure to an array of healthcare verticals in a company that encourages personal and professional development through our internal learning platform as well as access to external training providers. Who we are? phs Group is the leading hygiene services provider in the UK, Ireland and Spain. Our team of over 3,000 expert personnel provides washroom, floorcare, healthcare and a range of specialist services to over 120,000 customers ranging from large single sites to multi-national restaurant chains, healthcare establishments and small owner-occupied shops. phs Group provides vital workplace services to organisations which improve the well-being of employees and customer. It makes over 3.6 million visits each year, whether it’s disposing of sanitary waste and nappies, installing hand dryers, soap dispensers, consumables and air purifiers or supplying floor mats to prevent slips, trips and falls. You’ll also find phs working within the healthcare industry disposing of clinical, pharmaceutical and dental waste. phs services also include the provision of indoor and outdoor plants, electrical and gas compliance testing services, industrial workwear, and waste compactor and crate rental. At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. Please let us know if we need to make any reasonable adjustments for you during the recruitment process. Read Less

Job description About Us Prodigi is the leading global print-on-demand platform, enabling businesses to scale their operations through streamlined supply chains and maximised profits. Founded in 2014, we ranked 14th on the Sunday Times Virgin Atlantic Fast Track 100 list of the UK's fastest-growing companies. With a worldwide network of over 80 production facilities across more than a dozen countries, including four in-house manufacturing facilities, we offer the tools to print any image on any product and ship anywhere in the world. The Opportunity We’re looking for a number of new Account Managers to join our business development team. This role is ideal for someone with a year or two of experience, preferably from a software, recruitment, or sales environment, who is ready to grow with us. You’ll work with both inbound and outbound opportunities, developing client relationships and driving growth. Job requirements Key Responsibilities Managing and nurturing a blend of inbound sales enquiries and proactively generating outbound leads. Becoming the primary point of contact for client questions, orders, and account support. Understanding clients’ business models and developing targeted solutions to enhance their revenues. Supporting clients with onboarding, ensuring a smooth transition to Prodigi’s platform. Conducting online demonstrations and webinars, following up effectively with potential clients. Maintaining and updating sales databases and managing your sales pipeline efficiently. Collaborating with internal teams to resolve client issues and sharing valuable product feedback. Required Experience although the business also supports hybrid working for the right candidates. All done! Your application has been successfully submitted! Other jobs Read Less