Account Manager Skuuudle helps enterprise customers turn pricing, competitor and market data into better commercial decisions. We work with large retailers, distributors, brands and industrial businesses across multiple markets and regions. As we grow, we are investing in how we look after our existing customers, and this role is central to that. The role This is an existing-customer role with retention as the priority. You will own a book of customers day to day, keep them engaged and getting value, and make sure they renew. Alongside that, you will grow accounts where it is right for the customer. It is not a new-logo sales role. Your job is to keep our customers successful, engaged and renewing, and help them do more with Skuuudle over time. At a glance Reports to: COO. Location: UK-based, remote, with occasional travel to customer meetings. Focus: A book of existing customers. Retention first, then growth. Package: Competitive base plus performance-related OTE, dependent on experience. What you'll do Own day-to-day relationships across a book of existing customers, with retention as your first priority. Own the customer handover for new accounts, coordinating with Operations so accounts start well, expectations are clear and onboarding runs smoothly. Run a regular cadence of check-ins and business reviews that keep customers engaged and show them the value and outcomes they are getting from Skuuudle. Drive adoption of our tool and services across each account, so customers get full value from what they have and rely on Skuuudle day to day. Spot risk early and act on it: low usage, quiet stakeholders, support issues or an approaching renewal. Grow accounts where it is right for the customer, through additional products, data, teams or markets. Turn happy customers into references, case studies and referrals. Build relationships beyond your main contact so accounts do not rest on a single person. Work with our Operations team to turn delivery and results into clear value for the customer. Be the voice of the customer inside Skuuudle, feeding client needs, gaps and feedback to our Operations and product teams. Handle renewals, everyday commercial terms and uplift conversations, partnering with the Strategic Account Director on larger, strategic or complex deals. Keep accurate records of account health, renewal dates, next steps and pipeline. What success looks like First 30 days: You understand Skuuudle's solution and how our data and reporting are delivered, you know the outputs clients receive and what good looks like for them, and you have started meeting the customers in your book. First 90 days: You know your book, have met your key contacts, and have a clear read on each account's renewal date, health and adoption, with next steps for each. First 6 months: Renewals landing on time, gross retention holding across your book, accounts healthy and actively using the product, and a qualified expansion pipeline taking shape. First 12 months: Strong net retention across your book, renewals consistently on time and with uplift where appropriate, healthy adoption, and a steady, qualified expansion pipeline. What you'll bring Experience managing a book of existing B2B customers, ideally in SaaS, data, analytics or a related field. A retention-first mindset: you keep customers successful, engaged and renewing. Confidence handling renewals, uplift conversations and everyday commercial terms. Well organised, with the discipline to track many accounts, renewal dates and next steps at once. Strong relationship skills with both day-to-day contacts and more senior stakeholders. A collaborative style that works closely with Operations, onboarding, product and support. Experience in retail, retail pricing, competitor or comparable market-data environments is a plus. Read Less

Account Manager Skuuudle helps enterprise customers turn pricing, competitor and market data into better commercial decisions. We work with large retailers, distributors, brands and industrial businesses across multiple markets and regions. As we grow, we are investing in how we look after our existing customers, and this role is central to that. The role This is an existing-customer role with retention as the priority. You will own a book of customers day to day, keep them engaged and getting value, and make sure they renew. Alongside that, you will grow accounts where it is right for the customer. It is not a new-logo sales role. Your job is to keep our customers successful, engaged and renewing, and help them do more with Skuuudle over time. At a glance Reports to: COO. Location: UK-based, remote, with occasional travel to customer meetings. Focus: A book of existing customers. Retention first, then growth. Package: Competitive base plus performance-related OTE, dependent on experience. What you'll do Own day-to-day relationships across a book of existing customers, with retention as your first priority. Own the customer handover for new accounts, coordinating with Operations so accounts start well, expectations are clear and onboarding runs smoothly. Run a regular cadence of check-ins and business reviews that keep customers engaged and show them the value and outcomes they are getting from Skuuudle. Drive adoption of our tool and services across each account, so customers get full value from what they have and rely on Skuuudle day to day. Spot risk early and act on it: low usage, quiet stakeholders, support issues or an approaching renewal. Grow accounts where it is right for the customer, through additional products, data, teams or markets. Turn happy customers into references, case studies and referrals. Build relationships beyond your main contact so accounts do not rest on a single person. Work with our Operations team to turn delivery and results into clear value for the customer. Be the voice of the customer inside Skuuudle, feeding client needs, gaps and feedback to our Operations and product teams. Handle renewals, everyday commercial terms and uplift conversations, partnering with the Strategic Account Director on larger, strategic or complex deals. Keep accurate records of account health, renewal dates, next steps and pipeline. What success looks like First 30 days: You understand Skuuudle's solution and how our data and reporting are delivered, you know the outputs clients receive and what good looks like for them, and you have started meeting the customers in your book. First 90 days: You know your book, have met your key contacts, and have a clear read on each account's renewal date, health and adoption, with next steps for each. First 6 months: Renewals landing on time, gross retention holding across your book, accounts healthy and actively using the product, and a qualified expansion pipeline taking shape. First 12 months: Strong net retention across your book, renewals consistently on time and with uplift where appropriate, healthy adoption, and a steady, qualified expansion pipeline. What you'll bring Experience managing a book of existing B2B customers, ideally in SaaS, data, analytics or a related field. A retention-first mindset: you keep customers successful, engaged and renewing. Confidence handling renewals, uplift conversations and everyday commercial terms. Well organised, with the discipline to track many accounts, renewal dates and next steps at once. Strong relationship skills with both day-to-day contacts and more senior stakeholders. A collaborative style that works closely with Operations, onboarding, product and support. Experience in retail, retail pricing, competitor or comparable market-data environments is a plus. Read Less

Channel Account Manager, International Location: United Kingdom | Remote Department: Commercial Reports To: Linda Trivedi | Head, International Sales Type: Permanent | Full-Time Vacancy Status: This is an active, approved role and we are currently hiring for this position. About Solink At Solink, our mission is to safeguard what matters most . We provide businesses with the tools to know sooner and act faster by transforming video security into real-time operational insights. Our cloud-based platform integrates seamlessly with your existing cameras and systems, turning them into intelligent sensors that detect and interpret key moments. This empowers teams to make data-driven decisions, enhance security, and improve operational efficiency. Trusted by over 30,000 locations across 32+ countries - including brands like McDonald’s and JYSK - Solink delivers clarity when it counts. Our solutions help businesses reduce shrink, optimize performance, and respond proactively to potential threats. We're growing rapidly, earning industry recognition, and scaling with purpose. We’ve been recognized by Deloitte’s Fast 50™ and Fast 500™, Business Intelligence Group, and as one of Ottawa’s Best Places to Work. And we’re just getting started! The Role We’re expanding our Channel team and looking for a Channel Account Manager who will activate and grow revenue through our partner ecosystem. In this role, you’ll work closely with Account Executives and key channel partners, including distributors, VARs, MSPs, and integrators, to drive partner-sourced and partner-influenced opportunities from identification through close. The role is highly execution-focused, supporting active opportunities, enabling partners to sell effectively, accelerating deal progression through reseller channels, and driving measurable revenue growth. You’ll act as the bridge between Solink, our partners, and the sales team to ensure opportunities maintain momentum and convert efficiently. What You’ll Do Own and Expand Channel Relationships: Manage and grow revenue through a portfolio of distributors, VARs, MSPs, and integrators. Drive engagement, accountability, and opportunity progression across existing strategic partners. Cultivate long-term partnerships by understanding partner needs, delivering continuous value, and driving engagement across different stakeholder levels—from executive sponsors to frontline sellers. Partner closely with Account Executives on strategic opportunities, supporting partner engagement, deal progression, and reseller coordination to accelerate revenue generation. Drive Net-New Business through Channel: Activate and enable partners to generate leads and close deals. Leverage deal registration processes, support co-selling, and champion Solink’s value proposition to accelerate customer acquisition. Drive Partner Execution Be a British Citizen, or eligible to work in the United Kingdom. Be willing to comply with Solink’s own security policies and standards. Our Values We do things the Solink way: Act with URGENCY – Our customers move fast, so we do too. Deliver with QUALITY – We sweat the details and hold a high bar. Win with TEAM – No egos. Just outcomes, built together. Lead with TRUST – We earn it through clarity, consistency, and care. These aren’t just words—they shape how we hire, lead, and grow. Why Solink? We’re not just building tech - we’re building a place where great people do great work. Clarity and trust : Where the role allows, we support flexibility in how and where work gets done - and we’re upfront about what’s required. Meaningful equity : Every full-time, permanent employee has a stake in our growth. Comprehensive benefits : A stellar benefits package, ensuring you're fully supported with anything you need. Wellness support : Monthly reimbursement for fitness, wellness, or mental health programs. Growth through merit : Advancement is based on contribution, initiative, and the ability to raise the bar - together. Candid culture : Clear expectations, honest feedback, and no politics. Social connection : From So-learns to Solink-o and So-lunches, we stay connected in ways that actually feel fun. What to Expect from the Hiring Process We respect your time and value transparency. Here’s a general idea of what to expect: Intro call with our Talent Team Interview with the Hiring Manager Role-relevant task or case (if applicable) Final interviews with cross-functional team members Reference Checks Offer Read Less

Channel Account Manager, International Location: United Kingdom | Remote Department: Commercial Reports To: Linda Trivedi | Head, International Sales Type: Permanent | Full-Time Vacancy Status: This is an active, approved role and we are currently hiring for this position. About Solink At Solink, our mission is to safeguard what matters most . We provide businesses with the tools to know sooner and act faster by transforming video security into real-time operational insights. Our cloud-based platform integrates seamlessly with your existing cameras and systems, turning them into intelligent sensors that detect and interpret key moments. This empowers teams to make data-driven decisions, enhance security, and improve operational efficiency. Trusted by over 30,000 locations across 32+ countries - including brands like McDonald’s and JYSK - Solink delivers clarity when it counts. Our solutions help businesses reduce shrink, optimize performance, and respond proactively to potential threats. We're growing rapidly, earning industry recognition, and scaling with purpose. We’ve been recognized by Deloitte’s Fast 50™ and Fast 500™, Business Intelligence Group, and as one of Ottawa’s Best Places to Work. And we’re just getting started! The Role We’re expanding our Channel team and looking for a Channel Account Manager who will activate and grow revenue through our partner ecosystem. In this role, you’ll work closely with Account Executives and key channel partners, including distributors, VARs, MSPs, and integrators, to drive partner-sourced and partner-influenced opportunities from identification through close. The role is highly execution-focused, supporting active opportunities, enabling partners to sell effectively, accelerating deal progression through reseller channels, and driving measurable revenue growth. You’ll act as the bridge between Solink, our partners, and the sales team to ensure opportunities maintain momentum and convert efficiently. What You’ll Do Own and Expand Channel Relationships: Manage and grow revenue through a portfolio of distributors, VARs, MSPs, and integrators. Drive engagement, accountability, and opportunity progression across existing strategic partners. Cultivate long-term partnerships by understanding partner needs, delivering continuous value, and driving engagement across different stakeholder levels—from executive sponsors to frontline sellers. Partner closely with Account Executives on strategic opportunities, supporting partner engagement, deal progression, and reseller coordination to accelerate revenue generation. Drive Net-New Business through Channel: Activate and enable partners to generate leads and close deals. Leverage deal registration processes, support co-selling, and champion Solink’s value proposition to accelerate customer acquisition. Drive Partner Execution Be a British Citizen, or eligible to work in the United Kingdom. Be willing to comply with Solink’s own security policies and standards. Our Values We do things the Solink way: Act with URGENCY – Our customers move fast, so we do too. Deliver with QUALITY – We sweat the details and hold a high bar. Win with TEAM – No egos. Just outcomes, built together. Lead with TRUST – We earn it through clarity, consistency, and care. These aren’t just words—they shape how we hire, lead, and grow. Why Solink? We’re not just building tech - we’re building a place where great people do great work. Clarity and trust : Where the role allows, we support flexibility in how and where work gets done - and we’re upfront about what’s required. Meaningful equity : Every full-time, permanent employee has a stake in our growth. Comprehensive benefits : A stellar benefits package, ensuring you're fully supported with anything you need. Wellness support : Monthly reimbursement for fitness, wellness, or mental health programs. Growth through merit : Advancement is based on contribution, initiative, and the ability to raise the bar - together. Candid culture : Clear expectations, honest feedback, and no politics. Social connection : From So-learns to Solink-o and So-lunches, we stay connected in ways that actually feel fun. What to Expect from the Hiring Process We respect your time and value transparency. Here’s a general idea of what to expect: Intro call with our Talent Team Interview with the Hiring Manager Role-relevant task or case (if applicable) Final interviews with cross-functional team members Reference Checks Offer Read Less

Channel Account Manager, International Location: United Kingdom | Remote Department: Commercial Reports To: Linda Trivedi | Head, International Sales Type: Permanent | Full-Time Vacancy Status: This is an active, approved role and we are currently hiring for this position. About Solink At Solink, our mission is to safeguard what matters most . We provide businesses with the tools to know sooner and act faster by transforming video security into real-time operational insights. Our cloud-based platform integrates seamlessly with your existing cameras and systems, turning them into intelligent sensors that detect and interpret key moments. This empowers teams to make data-driven decisions, enhance security, and improve operational efficiency. Trusted by over 30,000 locations across 32+ countries - including brands like McDonald’s and JYSK - Solink delivers clarity when it counts. Our solutions help businesses reduce shrink, optimize performance, and respond proactively to potential threats. We're growing rapidly, earning industry recognition, and scaling with purpose. We’ve been recognized by Deloitte’s Fast 50™ and Fast 500™, Business Intelligence Group, and as one of Ottawa’s Best Places to Work. And we’re just getting started! The Role We’re expanding our Channel team and looking for a Channel Account Manager who will activate and grow revenue through our partner ecosystem. In this role, you’ll work closely with Account Executives and key channel partners, including distributors, VARs, MSPs, and integrators, to drive partner-sourced and partner-influenced opportunities from identification through close. The role is highly execution-focused, supporting active opportunities, enabling partners to sell effectively, accelerating deal progression through reseller channels, and driving measurable revenue growth. You’ll act as the bridge between Solink, our partners, and the sales team to ensure opportunities maintain momentum and convert efficiently. What You’ll Do Own and Expand Channel Relationships: Manage and grow revenue through a portfolio of distributors, VARs, MSPs, and integrators. Drive engagement, accountability, and opportunity progression across existing strategic partners. Cultivate long-term partnerships by understanding partner needs, delivering continuous value, and driving engagement across different stakeholder levels—from executive sponsors to frontline sellers. Partner closely with Account Executives on strategic opportunities, supporting partner engagement, deal progression, and reseller coordination to accelerate revenue generation. Drive Net-New Business through Channel: Activate and enable partners to generate leads and close deals. Leverage deal registration processes, support co-selling, and champion Solink’s value proposition to accelerate customer acquisition. Drive Partner Execution Be a British Citizen, or eligible to work in the United Kingdom. Be willing to comply with Solink’s own security policies and standards. Our Values We do things the Solink way: Act with URGENCY – Our customers move fast, so we do too. Deliver with QUALITY – We sweat the details and hold a high bar. Win with TEAM – No egos. Just outcomes, built together. Lead with TRUST – We earn it through clarity, consistency, and care. These aren’t just words—they shape how we hire, lead, and grow. Why Solink? We’re not just building tech - we’re building a place where great people do great work. Clarity and trust : Where the role allows, we support flexibility in how and where work gets done - and we’re upfront about what’s required. Meaningful equity : Every full-time, permanent employee has a stake in our growth. Comprehensive benefits : A stellar benefits package, ensuring you're fully supported with anything you need. Wellness support : Monthly reimbursement for fitness, wellness, or mental health programs. Growth through merit : Advancement is based on contribution, initiative, and the ability to raise the bar - together. Candid culture : Clear expectations, honest feedback, and no politics. Social connection : From So-learns to Solink-o and So-lunches, we stay connected in ways that actually feel fun. What to Expect from the Hiring Process We respect your time and value transparency. Here’s a general idea of what to expect: Intro call with our Talent Team Interview with the Hiring Manager Role-relevant task or case (if applicable) Final interviews with cross-functional team members Reference Checks Offer Read Less

About Us Antavo is a rapidly growing, VC-backed scale-up disrupting the loyalty management market with its innovative omnichannel technologies. We are recognized by Gartner and Forrester as a leading pure-play loyalty management platform. The Team The Antavo Team is a passionate, dynamic, innovative and fun-loving professional team. From consultative salespeople to savvy marketers to tech whizzes, we have a diverse team of talented individuals with one unified focus: our customers. Customers are at the heart of everything we do, and we pride ourselves on always taking an innovative, customer-centric approach to creating the right experiences, products, and content for them. With big dreams and a grand mission, we’re looking for great like-minded people to join us - people who are passionate, fearless and entrepreneurial. If you’re looking for a dynamic, no corporate-BS environment to learn, grow, and really make an impact, we could be the perfect fit for you! The Role We are looking for a Senior Technical Account Manager to act as a trusted technical advisor for Antavo’s strategic customers. This role is focused on long-term customer success, technical adoption, platform stability, solution optimisation, and proactive risk management. You will work closely with customers after go-live to ensure their Antavo setup remains scalable, reliable, and aligned with their evolving business and technical needs. You will combine strong technical understanding with excellent customer-facing communication skills. You should be confident discussing integrations, APIs, data flows, configurations, release impacts, platform behaviour, technical risks, and best-practice recommendations with both technical and non-technical stakeholders. A key part of this role is developing and maintaining a strong command of the Antavo platform . You should be able to understand complex customer setups, advise customers on optimal platform usage, troubleshoot technical topics, and act as a bridge between customers and internal teams. This role may require occasional customer travel for strategic workshops, technical reviews, Executive Business Reviews, or ad-hoc planning sessions when required. Candidates should preferably be based in the EU region or a timezone that allows strong overlap with European customers. HI THERE, I’m Shariq Ahmed Head of Customer Success here at Antavo We are a product-driven company. Our team is made up of passionate, smart people who help our customers achieve their goals by providing guidance, support, and strategic partnership throughout their journey with Antavo. We are looking for a Senior Technical Account Manager to join our friendly and agile team. I’m looking for someone who can combine technical depth, customer empathy, structured problem-solving, and strong ownership to help our customers get the best out of Antavo. I’m looking forward to working with you! Your main responsibilities Maintain strategic technical relationships with senior customer stakeholders, including Engineering leadership, Architecture teams, Digital leadership, Product leadership, and C-level executives where relevant. Act as the executive-level technical advisor for assigned strategic customers, helping customers align their technical roadmap and operational strategy with Antavo capabilities. Lead technical alignment discussions related to scalability, architecture evolution, operational maturity, governance, and long-term platform strategy. Represent Antavo in high-impact customer discussions involving technical escalations, strategic initiatives, platform evolution, or executive-level technical governance. Provide strategic technical guidance and coordination across customer teams and internal Antavo departments, while ensuring ownership and follow-through of critical technical topics Act as the primary strategic technical advisor for assigned enterprise and strategic Antavo customers after go-live Build and maintain strong relationships with customer technical, business, and executive stakeholders, including Engineering leadership, Product teams, Architects, CRM, Digital, and C-level stakeholders where relevant Develop a high level understanding of each customer’s Antavo setup, integrations, data flows, configurations, environments, and business use cases Proactively identify technical risks, limitations, dependencies, adoption gaps, and optimisation opportunities Guide customers on best practices for platform usage, integrations, configuration, scalability, performance, and operational efficiency Translate technical concepts, trade-offs, risks, and recommendations into clear, customer-friendly guidance Act as a bridge between customers and internal teams such as Customer Success, Customer Operations, Support, Engineering, Product, Professional Services, and Implementation Preserve customer context internally and ensure technical topics are clearly documented, owned, and followed through Support customers through platform changes, upgrades, new feature adoption, and release-related questions Contribute customer feedback, technical insights, and recurring pain points into Product and Engineering discussions Partner with Customer Success Managers to support customer health, retention, value realization, and expansion opportunities Participate in Executive Business Reviews, technical reviews, workshops, and ad-hoc success planning sessions when required Help customers increase their self-service usage of the Antavo platform and Backoffice Create or contribute to internal and customer-facing documentation, playbooks, technical notes, and best-practice materials Support internal process improvements, technical account management playbooks, automation, and scalable ways of working Use AI tools where relevant to improve productivity, analysis, documentation, reporting, and customer communication Continuously deepen product, technical, loyalty, SaaS, and customer domain knowledge You should have Proven experience building and maintaining relationships with senior technical and executive stakeholders, including CTOs, Heads of Engineering, Architects, Digital leaders, and enterprise decision-makers. Strong ability to balance technical depth with strategic customer engagement and executive communication. Experience acting as a trusted advisor for enterprise customers in complex, multi-stakeholder SaaS environments. Ability to lead strategic technical conversations focused on scalability, operational maturity, technical governance, and long-term platform evolution. Proven experience in a senior customer-facing technical role within a B2B SaaS environment, such as Technical Account Manager, Technical Customer Success Manager, Solutions Consultant, Customer Success Engineer, or similar Strong experience working with technical SaaS products and live customer environments Excellent communication and relationship-management skills, with the ability to earn and maintain customer trust Ability to explain technical topics clearly to both technical and non-technical audiences Strong problem-solving skills with a structured, analytical, and pragmatic mindset Experience working with integrations, APIs, data flows, web technologies, technical configurations, and production systems Ability to understand complex customer setups and identify risks, dependencies, and improvement opportunities Strong ownership and task prioritisation skills across multiple strategic customers Experience collaborating with Product, Engineering, Support, Customer Success, and Implementation teams Familiarity with issue and project-tracking tools such as Jira Understanding of software development processes, release cycles, incident handling, and escalation management Calm and confident approach in escalated, ambiguous, or high-impact customer situations Comfortable working in a remote, international SaaS environment Hands-on experience using AI tools to improve or automate internal processes, workflows, documentation, reporting, analysis, or customer-facing operations. Built and showcased at least one practical AI-enabled project, workflow, or automation, with the ability to explain the problem solved, tools used, impact achieved, and lessons learned Willingness and ability to travel approximately 30-40% across the EU Read Less

About Us Antavo is a rapidly growing, VC-backed scale-up disrupting the loyalty management market with its innovative omnichannel technologies. We are recognized by Gartner and Forrester as a leading pure-play loyalty management platform. The Team The Antavo Team is a passionate, dynamic, innovative and fun-loving professional team. From consultative salespeople to savvy marketers to tech whizzes, we have a diverse team of talented individuals with one unified focus: our customers. Customers are at the heart of everything we do, and we pride ourselves on always taking an innovative, customer-centric approach to creating the right experiences, products, and content for them. With big dreams and a grand mission, we’re looking for great like-minded people to join us - people who are passionate, fearless and entrepreneurial. If you’re looking for a dynamic, no corporate-BS environment to learn, grow, and really make an impact, we could be the perfect fit for you! The Role We are looking for a Senior Technical Account Manager to act as a trusted technical advisor for Antavo’s strategic customers. This role is focused on long-term customer success, technical adoption, platform stability, solution optimisation, and proactive risk management. You will work closely with customers after go-live to ensure their Antavo setup remains scalable, reliable, and aligned with their evolving business and technical needs. You will combine strong technical understanding with excellent customer-facing communication skills. You should be confident discussing integrations, APIs, data flows, configurations, release impacts, platform behaviour, technical risks, and best-practice recommendations with both technical and non-technical stakeholders. A key part of this role is developing and maintaining a strong command of the Antavo platform . You should be able to understand complex customer setups, advise customers on optimal platform usage, troubleshoot technical topics, and act as a bridge between customers and internal teams. This role may require occasional customer travel for strategic workshops, technical reviews, Executive Business Reviews, or ad-hoc planning sessions when required. Candidates should preferably be based in the EU region or a timezone that allows strong overlap with European customers. HI THERE, I’m Shariq Ahmed Head of Customer Success here at Antavo We are a product-driven company. Our team is made up of passionate, smart people who help our customers achieve their goals by providing guidance, support, and strategic partnership throughout their journey with Antavo. We are looking for a Senior Technical Account Manager to join our friendly and agile team. I’m looking for someone who can combine technical depth, customer empathy, structured problem-solving, and strong ownership to help our customers get the best out of Antavo. I’m looking forward to working with you! Your main responsibilities Maintain strategic technical relationships with senior customer stakeholders, including Engineering leadership, Architecture teams, Digital leadership, Product leadership, and C-level executives where relevant. Act as the executive-level technical advisor for assigned strategic customers, helping customers align their technical roadmap and operational strategy with Antavo capabilities. Lead technical alignment discussions related to scalability, architecture evolution, operational maturity, governance, and long-term platform strategy. Represent Antavo in high-impact customer discussions involving technical escalations, strategic initiatives, platform evolution, or executive-level technical governance. Provide strategic technical guidance and coordination across customer teams and internal Antavo departments, while ensuring ownership and follow-through of critical technical topics Act as the primary strategic technical advisor for assigned enterprise and strategic Antavo customers after go-live Build and maintain strong relationships with customer technical, business, and executive stakeholders, including Engineering leadership, Product teams, Architects, CRM, Digital, and C-level stakeholders where relevant Develop a high level understanding of each customer’s Antavo setup, integrations, data flows, configurations, environments, and business use cases Proactively identify technical risks, limitations, dependencies, adoption gaps, and optimisation opportunities Guide customers on best practices for platform usage, integrations, configuration, scalability, performance, and operational efficiency Translate technical concepts, trade-offs, risks, and recommendations into clear, customer-friendly guidance Act as a bridge between customers and internal teams such as Customer Success, Customer Operations, Support, Engineering, Product, Professional Services, and Implementation Preserve customer context internally and ensure technical topics are clearly documented, owned, and followed through Support customers through platform changes, upgrades, new feature adoption, and release-related questions Contribute customer feedback, technical insights, and recurring pain points into Product and Engineering discussions Partner with Customer Success Managers to support customer health, retention, value realization, and expansion opportunities Participate in Executive Business Reviews, technical reviews, workshops, and ad-hoc success planning sessions when required Help customers increase their self-service usage of the Antavo platform and Backoffice Create or contribute to internal and customer-facing documentation, playbooks, technical notes, and best-practice materials Support internal process improvements, technical account management playbooks, automation, and scalable ways of working Use AI tools where relevant to improve productivity, analysis, documentation, reporting, and customer communication Continuously deepen product, technical, loyalty, SaaS, and customer domain knowledge You should have Proven experience building and maintaining relationships with senior technical and executive stakeholders, including CTOs, Heads of Engineering, Architects, Digital leaders, and enterprise decision-makers. Strong ability to balance technical depth with strategic customer engagement and executive communication. Experience acting as a trusted advisor for enterprise customers in complex, multi-stakeholder SaaS environments. Ability to lead strategic technical conversations focused on scalability, operational maturity, technical governance, and long-term platform evolution. Proven experience in a senior customer-facing technical role within a B2B SaaS environment, such as Technical Account Manager, Technical Customer Success Manager, Solutions Consultant, Customer Success Engineer, or similar Strong experience working with technical SaaS products and live customer environments Excellent communication and relationship-management skills, with the ability to earn and maintain customer trust Ability to explain technical topics clearly to both technical and non-technical audiences Strong problem-solving skills with a structured, analytical, and pragmatic mindset Experience working with integrations, APIs, data flows, web technologies, technical configurations, and production systems Ability to understand complex customer setups and identify risks, dependencies, and improvement opportunities Strong ownership and task prioritisation skills across multiple strategic customers Experience collaborating with Product, Engineering, Support, Customer Success, and Implementation teams Familiarity with issue and project-tracking tools such as Jira Understanding of software development processes, release cycles, incident handling, and escalation management Calm and confident approach in escalated, ambiguous, or high-impact customer situations Comfortable working in a remote, international SaaS environment Hands-on experience using AI tools to improve or automate internal processes, workflows, documentation, reporting, analysis, or customer-facing operations. Built and showcased at least one practical AI-enabled project, workflow, or automation, with the ability to explain the problem solved, tools used, impact achieved, and lessons learned Willingness and ability to travel approximately 30-40% across the EU Read Less

About Us Antavo is a rapidly growing, VC-backed scale-up disrupting the loyalty management market with its innovative omnichannel technologies. We are recognized by Gartner and Forrester as a leading pure-play loyalty management platform. The Team The Antavo Team is a passionate, dynamic, innovative and fun-loving professional team. From consultative salespeople to savvy marketers to tech whizzes, we have a diverse team of talented individuals with one unified focus: our customers. Customers are at the heart of everything we do, and we pride ourselves on always taking an innovative, customer-centric approach to creating the right experiences, products, and content for them. With big dreams and a grand mission, we’re looking for great like-minded people to join us - people who are passionate, fearless and entrepreneurial. If you’re looking for a dynamic, no corporate-BS environment to learn, grow, and really make an impact, we could be the perfect fit for you! The Role We are looking for a Senior Technical Account Manager to act as a trusted technical advisor for Antavo’s strategic customers. This role is focused on long-term customer success, technical adoption, platform stability, solution optimisation, and proactive risk management. You will work closely with customers after go-live to ensure their Antavo setup remains scalable, reliable, and aligned with their evolving business and technical needs. You will combine strong technical understanding with excellent customer-facing communication skills. You should be confident discussing integrations, APIs, data flows, configurations, release impacts, platform behaviour, technical risks, and best-practice recommendations with both technical and non-technical stakeholders. A key part of this role is developing and maintaining a strong command of the Antavo platform . You should be able to understand complex customer setups, advise customers on optimal platform usage, troubleshoot technical topics, and act as a bridge between customers and internal teams. This role may require occasional customer travel for strategic workshops, technical reviews, Executive Business Reviews, or ad-hoc planning sessions when required. Candidates should preferably be based in the EU region or a timezone that allows strong overlap with European customers. HI THERE, I’m Shariq Ahmed Head of Customer Success here at Antavo We are a product-driven company. Our team is made up of passionate, smart people who help our customers achieve their goals by providing guidance, support, and strategic partnership throughout their journey with Antavo. We are looking for a Senior Technical Account Manager to join our friendly and agile team. I’m looking for someone who can combine technical depth, customer empathy, structured problem-solving, and strong ownership to help our customers get the best out of Antavo. I’m looking forward to working with you! Your main responsibilities Maintain strategic technical relationships with senior customer stakeholders, including Engineering leadership, Architecture teams, Digital leadership, Product leadership, and C-level executives where relevant. Act as the executive-level technical advisor for assigned strategic customers, helping customers align their technical roadmap and operational strategy with Antavo capabilities. Lead technical alignment discussions related to scalability, architecture evolution, operational maturity, governance, and long-term platform strategy. Represent Antavo in high-impact customer discussions involving technical escalations, strategic initiatives, platform evolution, or executive-level technical governance. Provide strategic technical guidance and coordination across customer teams and internal Antavo departments, while ensuring ownership and follow-through of critical technical topics Act as the primary strategic technical advisor for assigned enterprise and strategic Antavo customers after go-live Build and maintain strong relationships with customer technical, business, and executive stakeholders, including Engineering leadership, Product teams, Architects, CRM, Digital, and C-level stakeholders where relevant Develop a high level understanding of each customer’s Antavo setup, integrations, data flows, configurations, environments, and business use cases Proactively identify technical risks, limitations, dependencies, adoption gaps, and optimisation opportunities Guide customers on best practices for platform usage, integrations, configuration, scalability, performance, and operational efficiency Translate technical concepts, trade-offs, risks, and recommendations into clear, customer-friendly guidance Act as a bridge between customers and internal teams such as Customer Success, Customer Operations, Support, Engineering, Product, Professional Services, and Implementation Preserve customer context internally and ensure technical topics are clearly documented, owned, and followed through Support customers through platform changes, upgrades, new feature adoption, and release-related questions Contribute customer feedback, technical insights, and recurring pain points into Product and Engineering discussions Partner with Customer Success Managers to support customer health, retention, value realization, and expansion opportunities Participate in Executive Business Reviews, technical reviews, workshops, and ad-hoc success planning sessions when required Help customers increase their self-service usage of the Antavo platform and Backoffice Create or contribute to internal and customer-facing documentation, playbooks, technical notes, and best-practice materials Support internal process improvements, technical account management playbooks, automation, and scalable ways of working Use AI tools where relevant to improve productivity, analysis, documentation, reporting, and customer communication Continuously deepen product, technical, loyalty, SaaS, and customer domain knowledge You should have Proven experience building and maintaining relationships with senior technical and executive stakeholders, including CTOs, Heads of Engineering, Architects, Digital leaders, and enterprise decision-makers. Strong ability to balance technical depth with strategic customer engagement and executive communication. Experience acting as a trusted advisor for enterprise customers in complex, multi-stakeholder SaaS environments. Ability to lead strategic technical conversations focused on scalability, operational maturity, technical governance, and long-term platform evolution. Proven experience in a senior customer-facing technical role within a B2B SaaS environment, such as Technical Account Manager, Technical Customer Success Manager, Solutions Consultant, Customer Success Engineer, or similar Strong experience working with technical SaaS products and live customer environments Excellent communication and relationship-management skills, with the ability to earn and maintain customer trust Ability to explain technical topics clearly to both technical and non-technical audiences Strong problem-solving skills with a structured, analytical, and pragmatic mindset Experience working with integrations, APIs, data flows, web technologies, technical configurations, and production systems Ability to understand complex customer setups and identify risks, dependencies, and improvement opportunities Strong ownership and task prioritisation skills across multiple strategic customers Experience collaborating with Product, Engineering, Support, Customer Success, and Implementation teams Familiarity with issue and project-tracking tools such as Jira Understanding of software development processes, release cycles, incident handling, and escalation management Calm and confident approach in escalated, ambiguous, or high-impact customer situations Comfortable working in a remote, international SaaS environment Hands-on experience using AI tools to improve or automate internal processes, workflows, documentation, reporting, analysis, or customer-facing operations. Built and showcased at least one practical AI-enabled project, workflow, or automation, with the ability to explain the problem solved, tools used, impact achieved, and lessons learned Willingness and ability to travel approximately 30-40% across the EU Read Less

About Us Antavo is a rapidly growing, VC-backed scale-up disrupting the loyalty management market with its innovative omnichannel technologies. We are recognized by Gartner and Forrester as a leading pure-play loyalty management platform. The Team The Antavo Team is a passionate, dynamic, innovative and fun-loving professional team. From consultative salespeople to savvy marketers to tech whizzes, we have a diverse team of talented individuals with one unified focus: our customers. Customers are at the heart of everything we do, and we pride ourselves on always taking an innovative, customer-centric approach to creating the right experiences, products, and content for them. With big dreams and a grand mission, we’re looking for great like-minded people to join us - people who are passionate, fearless and entrepreneurial. If you’re looking for a dynamic, no corporate-BS environment to learn, grow, and really make an impact, we could be the perfect fit for you! The Role We are looking for a Senior Technical Account Manager to act as a trusted technical advisor for Antavo’s strategic customers. This role is focused on long-term customer success, technical adoption, platform stability, solution optimisation, and proactive risk management. You will work closely with customers after go-live to ensure their Antavo setup remains scalable, reliable, and aligned with their evolving business and technical needs. You will combine strong technical understanding with excellent customer-facing communication skills. You should be confident discussing integrations, APIs, data flows, configurations, release impacts, platform behaviour, technical risks, and best-practice recommendations with both technical and non-technical stakeholders. A key part of this role is developing and maintaining a strong command of the Antavo platform . You should be able to understand complex customer setups, advise customers on optimal platform usage, troubleshoot technical topics, and act as a bridge between customers and internal teams. This role may require occasional customer travel for strategic workshops, technical reviews, Executive Business Reviews, or ad-hoc planning sessions when required. Candidates should preferably be based in the EU region or a timezone that allows strong overlap with European customers. HI THERE, I’m Shariq Ahmed Head of Customer Success here at Antavo We are a product-driven company. Our team is made up of passionate, smart people who help our customers achieve their goals by providing guidance, support, and strategic partnership throughout their journey with Antavo. We are looking for a Senior Technical Account Manager to join our friendly and agile team. I’m looking for someone who can combine technical depth, customer empathy, structured problem-solving, and strong ownership to help our customers get the best out of Antavo. I’m looking forward to working with you! Your main responsibilities Maintain strategic technical relationships with senior customer stakeholders, including Engineering leadership, Architecture teams, Digital leadership, Product leadership, and C-level executives where relevant. Act as the executive-level technical advisor for assigned strategic customers, helping customers align their technical roadmap and operational strategy with Antavo capabilities. Lead technical alignment discussions related to scalability, architecture evolution, operational maturity, governance, and long-term platform strategy. Represent Antavo in high-impact customer discussions involving technical escalations, strategic initiatives, platform evolution, or executive-level technical governance. Provide strategic technical guidance and coordination across customer teams and internal Antavo departments, while ensuring ownership and follow-through of critical technical topics Act as the primary strategic technical advisor for assigned enterprise and strategic Antavo customers after go-live Build and maintain strong relationships with customer technical, business, and executive stakeholders, including Engineering leadership, Product teams, Architects, CRM, Digital, and C-level stakeholders where relevant Develop a high level understanding of each customer’s Antavo setup, integrations, data flows, configurations, environments, and business use cases Proactively identify technical risks, limitations, dependencies, adoption gaps, and optimisation opportunities Guide customers on best practices for platform usage, integrations, configuration, scalability, performance, and operational efficiency Translate technical concepts, trade-offs, risks, and recommendations into clear, customer-friendly guidance Act as a bridge between customers and internal teams such as Customer Success, Customer Operations, Support, Engineering, Product, Professional Services, and Implementation Preserve customer context internally and ensure technical topics are clearly documented, owned, and followed through Support customers through platform changes, upgrades, new feature adoption, and release-related questions Contribute customer feedback, technical insights, and recurring pain points into Product and Engineering discussions Partner with Customer Success Managers to support customer health, retention, value realization, and expansion opportunities Participate in Executive Business Reviews, technical reviews, workshops, and ad-hoc success planning sessions when required Help customers increase their self-service usage of the Antavo platform and Backoffice Create or contribute to internal and customer-facing documentation, playbooks, technical notes, and best-practice materials Support internal process improvements, technical account management playbooks, automation, and scalable ways of working Use AI tools where relevant to improve productivity, analysis, documentation, reporting, and customer communication Continuously deepen product, technical, loyalty, SaaS, and customer domain knowledge You should have Proven experience building and maintaining relationships with senior technical and executive stakeholders, including CTOs, Heads of Engineering, Architects, Digital leaders, and enterprise decision-makers. Strong ability to balance technical depth with strategic customer engagement and executive communication. Experience acting as a trusted advisor for enterprise customers in complex, multi-stakeholder SaaS environments. Ability to lead strategic technical conversations focused on scalability, operational maturity, technical governance, and long-term platform evolution. Proven experience in a senior customer-facing technical role within a B2B SaaS environment, such as Technical Account Manager, Technical Customer Success Manager, Solutions Consultant, Customer Success Engineer, or similar Strong experience working with technical SaaS products and live customer environments Excellent communication and relationship-management skills, with the ability to earn and maintain customer trust Ability to explain technical topics clearly to both technical and non-technical audiences Strong problem-solving skills with a structured, analytical, and pragmatic mindset Experience working with integrations, APIs, data flows, web technologies, technical configurations, and production systems Ability to understand complex customer setups and identify risks, dependencies, and improvement opportunities Strong ownership and task prioritisation skills across multiple strategic customers Experience collaborating with Product, Engineering, Support, Customer Success, and Implementation teams Familiarity with issue and project-tracking tools such as Jira Understanding of software development processes, release cycles, incident handling, and escalation management Calm and confident approach in escalated, ambiguous, or high-impact customer situations Comfortable working in a remote, international SaaS environment Hands-on experience using AI tools to improve or automate internal processes, workflows, documentation, reporting, analysis, or customer-facing operations. Built and showcased at least one practical AI-enabled project, workflow, or automation, with the ability to explain the problem solved, tools used, impact achieved, and lessons learned Willingness and ability to travel approximately 30-40% across the EU Read Less

FireMon has learned an unknown and unauthorized third party is impersonating FireMon HR as part of a phishing attempt. Communications from FireMon will always originate from the FireMon.com domain. FireMon will never ask for any banking information as part of an interview process. If you are concerned whether a communication from FireMon is legitimate, please contact us at [email protected] FireMon is a recognized innovator in global cybersecurity, leading the way with disruptive technologies and forward-thinking solutions. Here, proactive thinking is not just encouraged—it’s celebrated. Our fast-paced, cutting-edge environment fuels continuous innovation, shaping how we build products, support customers, and drive results every day. The Technical Account Manager (TAM) is a technical resource who advocates for designated customers and ensures customers' needs are known and managed across all offerings, including services, training, support, and product development. The TAM prioritizes customers' technical issues and communicates those priorities to support; communicates the status of services projects; conveys the needs and urgency of RFEs to product management and contributes to the product roadmap. You will provide customers with status updates of open tickets and development/services projects; the upcoming release schedule; issues trending; upgrade recommendations; and guidance through early access/beta programs. This role will also require periodic onsite visits. About the role Manage overall relationships with assigned end-users, including increasing adoption, and ensuring retention and satisfaction. Provide project leadership for customers' major FireMon programs. Collaborate cross-functionally with FireMon teams—including Support, R Read Less

FireMon has learned an unknown and unauthorized third party is impersonating FireMon HR as part of a phishing attempt. Communications from FireMon will always originate from the FireMon.com domain. FireMon will never ask for any banking information as part of an interview process. If you are concerned whether a communication from FireMon is legitimate, please contact us at [email protected] FireMon is a recognized innovator in global cybersecurity, leading the way with disruptive technologies and forward-thinking solutions. Here, proactive thinking is not just encouraged—it’s celebrated. Our fast-paced, cutting-edge environment fuels continuous innovation, shaping how we build products, support customers, and drive results every day. The Technical Account Manager (TAM) is a technical resource who advocates for designated customers and ensures customers' needs are known and managed across all offerings, including services, training, support, and product development. The TAM prioritizes customers' technical issues and communicates those priorities to support; communicates the status of services projects; conveys the needs and urgency of RFEs to product management and contributes to the product roadmap. You will provide customers with status updates of open tickets and development/services projects; the upcoming release schedule; issues trending; upgrade recommendations; and guidance through early access/beta programs. This role will also require periodic onsite visits. About the role Manage overall relationships with assigned end-users, including increasing adoption, and ensuring retention and satisfaction. Provide project leadership for customers' major FireMon programs. Collaborate cross-functionally with FireMon teams—including Support, R Read Less

FireMon has learned an unknown and unauthorized third party is impersonating FireMon HR as part of a phishing attempt. Communications from FireMon will always originate from the FireMon.com domain. FireMon will never ask for any banking information as part of an interview process. If you are concerned whether a communication from FireMon is legitimate, please contact us at [email protected] FireMon is a recognized innovator in global cybersecurity, leading the way with disruptive technologies and forward-thinking solutions. Here, proactive thinking is not just encouraged—it’s celebrated. Our fast-paced, cutting-edge environment fuels continuous innovation, shaping how we build products, support customers, and drive results every day. The Technical Account Manager (TAM) is a technical resource who advocates for designated customers and ensures customers' needs are known and managed across all offerings, including services, training, support, and product development. The TAM prioritizes customers' technical issues and communicates those priorities to support; communicates the status of services projects; conveys the needs and urgency of RFEs to product management and contributes to the product roadmap. You will provide customers with status updates of open tickets and development/services projects; the upcoming release schedule; issues trending; upgrade recommendations; and guidance through early access/beta programs. This role will also require periodic onsite visits. About the role Manage overall relationships with assigned end-users, including increasing adoption, and ensuring retention and satisfaction. Provide project leadership for customers' major FireMon programs. Collaborate cross-functionally with FireMon teams—including Support, R Read Less

Keyloop bridges the gap between dealers, manufacturers, technology suppliers and car buyers. We empower car dealers and manufacturers to fully embrace digital transformation. How? By creating innovative technology that makes selling cars better for our customers, and buying and owning cars better for theirs. We use cutting-edge technology to link our clients’ systems, departments and sites. We provide an open technology platform that’s shaping the industry for the future. We use data to help clients become more efficient, increase profitability and give more customers an amazing experience. Want to be part of it? Purpose of the role Build, develop and retain strong relationships with owners / management teams and employees of local and regional OEM organizations. Takes responsibility for OEM satisfaction at client’s decision maker unit and owner levels in his/her region. To be accountable for OEM and Keyloop colleagues, seeking to manage client expectations vs the performance of Keyloop organization. To be responsible for the performance of the total package of services and products of Keyloop in their region. Key Duties Read Less

Keyloop bridges the gap between dealers, manufacturers, technology suppliers and car buyers. We empower car dealers and manufacturers to fully embrace digital transformation. How? By creating innovative technology that makes selling cars better for our customers, and buying and owning cars better for theirs. We use cutting-edge technology to link our clients’ systems, departments and sites. We provide an open technology platform that’s shaping the industry for the future. We use data to help clients become more efficient, increase profitability and give more customers an amazing experience. Want to be part of it? Purpose of the role Build, develop and retain strong relationships with owners / management teams and employees of local and regional OEM organizations. Takes responsibility for OEM satisfaction at client’s decision maker unit and owner levels in his/her region. To be accountable for OEM and Keyloop colleagues, seeking to manage client expectations vs the performance of Keyloop organization. To be responsible for the performance of the total package of services and products of Keyloop in their region. Key Duties Read Less

Keyloop bridges the gap between dealers, manufacturers, technology suppliers and car buyers. We empower car dealers and manufacturers to fully embrace digital transformation. How? By creating innovative technology that makes selling cars better for our customers, and buying and owning cars better for theirs. We use cutting-edge technology to link our clients’ systems, departments and sites. We provide an open technology platform that’s shaping the industry for the future. We use data to help clients become more efficient, increase profitability and give more customers an amazing experience. Want to be part of it? Purpose of the role Build, develop and retain strong relationships with owners / management teams and employees of local and regional OEM organizations. Takes responsibility for OEM satisfaction at client’s decision maker unit and owner levels in his/her region. To be accountable for OEM and Keyloop colleagues, seeking to manage client expectations vs the performance of Keyloop organization. To be responsible for the performance of the total package of services and products of Keyloop in their region. Key Duties Read Less

FireMon has learned an unknown and unauthorized third party is impersonating FireMon HR as part of a phishing attempt. Communications from FireMon will always originate from the FireMon.com domain. FireMon will never ask for any banking information as part of an interview process. If you are concerned whether a communication from FireMon is legitimate, please contact us at [email protected] FireMon is a recognized innovator in global cybersecurity, leading the way with disruptive technologies and forward-thinking solutions. Here, proactive thinking is not just encouraged—it’s celebrated. Our fast-paced, cutting-edge environment fuels continuous innovation, shaping how we build products, support customers, and drive results every day. The Technical Account Manager (TAM) is a technical resource who advocates for designated customers and ensures customers' needs are known and managed across all offerings, including services, training, support, and product development. The TAM prioritizes customers' technical issues and communicates those priorities to support; communicates the status of services projects; conveys the needs and urgency of RFEs to product management and contributes to the product roadmap. You will provide customers with status updates of open tickets and development/services projects; the upcoming release schedule; issues trending; upgrade recommendations; and guidance through early access/beta programs. This role will also require periodic onsite visits. About the role Manage overall relationships with assigned end-users, including increasing adoption, and ensuring retention and satisfaction. Provide project leadership for customers' major FireMon programs. Collaborate cross-functionally with FireMon teams—including Support, R Read Less

Deine Rolle bei MicroNova Du bist im Vertrieb zu Hause, erkennst Potenziale frühzeitig und bewegst dich sicher im IT-Umfeld? Dann bist du bei MicroNova genau richtig! MicroNova ist seit über 20 Jahren exklusiver Vertriebspartner für die IT-Management-Lösungen von ManageEngine in Deutschland. Unser Portfolio umfasst Lösungen für IT Operations, Endpoint Management, IT Security und Service Management. Wir unterstützen Kunden bei der Auswahl, Installation und Inbetriebnahme der ManageEngine-Lösungen. Als (Senior) Key Account Manager verantwortest du den strategischen Ausbau bestehender Kunden im Mid-Market- und Enterprise-Umfeld sowie die Gewinnung neuer Enterprise-Kunden in Nordrhein-Westfalen (NRW). Klingt spannend? Dann werde Teil unseres KAM-Teams! Deine Aufgaben Steuerung komplexer Vertriebsprozesse bis zum Abschluss inklusive Verhandlungsführung, Umsatz- und Ergebnisverantwortung Strategischer Ausbau bestehender Kundenbeziehungen sowie Gewinnung neuer Enterprise-Kunden Qualifizierung und Weiterentwicklung von Leads bis zum erfolgreichen Abschluss Identifikation und Umsetzung von Cross- und Upselling-Potenzialen Beratung, Konzeption sowie Durchführung von Produktpräsentationen und Demos beim Kunden Enge Zusammenarbeit mit den Produkt-Teams von ManageEngine Repräsentation von MicroNova und ManageEngine auf Messen und Events Dein Profil Abgeschlossenes Studium oder eine vergleichbare IT-orientierte Ausbildung Mehrjährige Berufserfahrung im B2B-Vertrieb von Softwarelösungen im IT-Management-, Infrastruktur- oder Security-Umfeld Nachweisliche Erfolge in der Neukundengewinnung sowie im strategischen Ausbau und der Entwicklung von Bestandskunden im Enterprise-Umfeld Erfahrung im direkten Austausch mit Softwareherstellern sowie im Management komplexer Vertriebs- und Kundenprozesse Ausgeprägte Kommunikations- und Verhandlungsfähigkeiten, sicheres Auftreten sowie ein gutes Gespür für komplexe Kundenanforderungen Hohe Reisebereitschaft (ca. 30 % in NRW) und Führerschein Klasse B Sehr gute Deutsch- und verhandlungssichere Englischkenntnisse in Wort und Schrift Das spricht für uns 100% Remote-Work Read Less

Deine Rolle bei MicroNova Du bist im Vertrieb zu Hause, erkennst Potenziale frühzeitig und bewegst dich sicher im IT-Umfeld? Dann bist du bei MicroNova genau richtig! MicroNova ist seit über 20 Jahren exklusiver Vertriebspartner für die IT-Management-Lösungen von ManageEngine in Deutschland. Unser Portfolio umfasst Lösungen für IT Operations, Endpoint Management, IT Security und Service Management. Wir unterstützen Kunden bei der Auswahl, Installation und Inbetriebnahme der ManageEngine-Lösungen. Als (Senior) Key Account Manager verantwortest du den strategischen Ausbau bestehender Kunden im Mid-Market- und Enterprise-Umfeld sowie die Gewinnung neuer Enterprise-Kunden in Nordrhein-Westfalen (NRW). Klingt spannend? Dann werde Teil unseres KAM-Teams! Deine Aufgaben Steuerung komplexer Vertriebsprozesse bis zum Abschluss inklusive Verhandlungsführung, Umsatz- und Ergebnisverantwortung Strategischer Ausbau bestehender Kundenbeziehungen sowie Gewinnung neuer Enterprise-Kunden Qualifizierung und Weiterentwicklung von Leads bis zum erfolgreichen Abschluss Identifikation und Umsetzung von Cross- und Upselling-Potenzialen Beratung, Konzeption sowie Durchführung von Produktpräsentationen und Demos beim Kunden Enge Zusammenarbeit mit den Produkt-Teams von ManageEngine Repräsentation von MicroNova und ManageEngine auf Messen und Events Dein Profil Abgeschlossenes Studium oder eine vergleichbare IT-orientierte Ausbildung Mehrjährige Berufserfahrung im B2B-Vertrieb von Softwarelösungen im IT-Management-, Infrastruktur- oder Security-Umfeld Nachweisliche Erfolge in der Neukundengewinnung sowie im strategischen Ausbau und der Entwicklung von Bestandskunden im Enterprise-Umfeld Erfahrung im direkten Austausch mit Softwareherstellern sowie im Management komplexer Vertriebs- und Kundenprozesse Ausgeprägte Kommunikations- und Verhandlungsfähigkeiten, sicheres Auftreten sowie ein gutes Gespür für komplexe Kundenanforderungen Hohe Reisebereitschaft (ca. 30 % in NRW) und Führerschein Klasse B Sehr gute Deutsch- und verhandlungssichere Englischkenntnisse in Wort und Schrift Das spricht für uns 100% Remote-Work Read Less

Deine Rolle bei MicroNova Du bist im Vertrieb zu Hause, erkennst Potenziale frühzeitig und bewegst dich sicher im IT-Umfeld? Dann bist du bei MicroNova genau richtig! MicroNova ist seit über 20 Jahren exklusiver Vertriebspartner für die IT-Management-Lösungen von ManageEngine in Deutschland. Unser Portfolio umfasst Lösungen für IT Operations, Endpoint Management, IT Security und Service Management. Wir unterstützen Kunden bei der Auswahl, Installation und Inbetriebnahme der ManageEngine-Lösungen. Als (Senior) Key Account Manager verantwortest du den strategischen Ausbau bestehender Kunden im Mid-Market- und Enterprise-Umfeld sowie die Gewinnung neuer Enterprise-Kunden in Nordrhein-Westfalen (NRW). Klingt spannend? Dann werde Teil unseres KAM-Teams! Deine Aufgaben Steuerung komplexer Vertriebsprozesse bis zum Abschluss inklusive Verhandlungsführung, Umsatz- und Ergebnisverantwortung Strategischer Ausbau bestehender Kundenbeziehungen sowie Gewinnung neuer Enterprise-Kunden Qualifizierung und Weiterentwicklung von Leads bis zum erfolgreichen Abschluss Identifikation und Umsetzung von Cross- und Upselling-Potenzialen Beratung, Konzeption sowie Durchführung von Produktpräsentationen und Demos beim Kunden Enge Zusammenarbeit mit den Produkt-Teams von ManageEngine Repräsentation von MicroNova und ManageEngine auf Messen und Events Dein Profil Abgeschlossenes Studium oder eine vergleichbare IT-orientierte Ausbildung Mehrjährige Berufserfahrung im B2B-Vertrieb von Softwarelösungen im IT-Management-, Infrastruktur- oder Security-Umfeld Nachweisliche Erfolge in der Neukundengewinnung sowie im strategischen Ausbau und der Entwicklung von Bestandskunden im Enterprise-Umfeld Erfahrung im direkten Austausch mit Softwareherstellern sowie im Management komplexer Vertriebs- und Kundenprozesse Ausgeprägte Kommunikations- und Verhandlungsfähigkeiten, sicheres Auftreten sowie ein gutes Gespür für komplexe Kundenanforderungen Hohe Reisebereitschaft (ca. 30 % in NRW) und Führerschein Klasse B Sehr gute Deutsch- und verhandlungssichere Englischkenntnisse in Wort und Schrift Das spricht für uns 100% Remote-Work Read Less

National Account Manager - FMCG , branded consumer goods, or perishable products. £45,000 - £55,000 + Commission + Car Allowance or Company Car Remote - HQ in Essex - Monthly On-site Visits Required - Full-Time - Permanent We’re excited to be recruiting a National Account Manager on behalf of a market-leading UK health brand with a fantastic industry reputation. With continued growth, product innovation, and a clear succession plan in place, this is a high-impact role designed for progression. Reporting to the Commercial Director , you’ll take charge of a strong portfolio of customers while identifying new commercial opportunities. You’ll also work closely with the New Product Development team to help bring new, on-trend, and commercially viable products to market. You will have experience in the FMCG, branded consumer goods, or perishable product sectors, ideally working with retail, hospitality, or wholesale customers. Key Responsibilities: Manage existing customer relationships and drive performance across an established account base (80%) Identify and pursue new customer opportunities in foodservice, wholesale, and end-user channels (20%) Lead or co-lead customer-facing NPD/EPD projects in collaboration with the innovation team Build strong cross-functional relationships to ensure excellent customer service and commercial alignment Develop and execute annual joint business plans to support customer and company goals Lead pricing negotiations and ensure P Read Less

Nati onal Account Manager - Midlands (Covering areas such as Nottingham, Leicester, Birmingham, Northampton and surrounding regions) Reports to : Head of Sales Location : Hybrid / Field-based across the Midlands We're looking for a motivated and experienced National Account Manager to join our high-performing sales team at Countrywide Healthcare , part of the PHS Group . This is a field-based role focused on driving new business growth while nurturing long-term relationships with key customers in the care sector. You’ll be responsible for developing a portfolio of care home groups across the South East—proactively identifying new opportunities, delivering exceptional service, and supporting clients with a consultative, solutions-led approach. Backed by a collaborative, ambitious team, and a strong brand, you’ll have the tools and autonomy to succeed. Why Join Countrywide Healthcare? We’re a trusted name in the care sector, with a reputation for quality, service, and innovation. As part of the PHS Group, you’ll be part of a business that values ambition, collaboration, and doing the right thing—always. This is a unique opportunity to grow your career with a company that genuinely cares about its people, its customers, and the difference we make every day. Key Responsibilities: Identify, target, and win new customers aligned to business goals. Develop a strategic approach to opening doors and building new relationships. Manage and expand a portfolio of existing customers, ensuring engagement and satisfaction. Identify cross-selling opportunities and increase wallet share through insight-led conversations. Proactively close product/service gaps to strengthen customer partnerships. Build compelling commercial proposals and winning tender responses. Lead contract negotiations to secure profitable, long-term deals. Conduct regular account reviews to maintain client alignment and satisfaction. Act as the key point of contact for your portfolio, supported by internal teams. Ensure smooth delivery of products and services through effective coordination. Track performance and report regularly on progress against KPIs. Use Excel and CRM tools to analyse trends, identify growth levers, and improve strategy. Share competitor insights and market intelligence to help shape internal plans. Partner with marketing, customer service, and operations to deliver seamless customer experiences. Support marketing-led promotions and customer engagement campaigns. Champion initiatives that enhance client satisfaction and retention. What We’re Looking For: Proven Sales Expertise : Strong business development skills with a track record of acquiring new customers and managing key accounts. Consultative Approach : Experience in building and maintaining long-term relationships with clients through a consultative, customer-focused sales process. Industry Experience : Background in B2B sales, preferably with consumables or multi-product distribution (experience in the healthcare or care sector is a plus). Tender Skills : Experience in constructing competitive tender responses and negotiating contract terms. Analytical Skills : Strong ability to analyse sales data (Excel) to identify opportunities for growth and provide actionable insights. Communication Skills : Excellent written and verbal communication skills, with the ability to influence and engage stakeholders at all levels. Self-Driven : Highly motivated, goal-oriented, and tenacious, with a strong desire to exceed sales targets and drive business growth. Organisation Read Less

Job Title: Account Manager Salary: £38,000 - £48,000 OTE £25,000 - £35,000 Basic plus c.£13K Commission Location: Hertford (Remote) Term: Permanent, Full Time A new role added for Account Manager to this growing tech company. Are you a diligent account manager who loves to train and coach clients to success? This is a fantastic opportunity for a role in tech specialising in the beauty industry, at a growing company with a fantastic culture. You will support existing customers to understand and use their tech to fullest. Be empathetic, adaptable to different client needs and communication styles. You will be driven to maximise customer engagement with the product, thus positively impacting revenue results to the business. The role of Account Manager: Relationships: salon owners are people people! The role involves building relationships with customers so they come to trust you and see you as a business and industry expert. Training and retention : A key part of the role is helping customers get maximum value from the platform through training and onboarding Existing Features Read Less

Key Account Manager, NHS, Medical Devices £55,000 Basic, £100,000 OTE + car and package. This is a field-based remote role covering the UK and Eire, selling medical devices to the NHS and private hospitals. As a Regional Key Account Manager, you will be instrumental in creating and executing sales strategies for both new and existing opportunities. Your goal is to meet and exceed sales targets by building lasting partnerships with key decision-makers in hospitals. What is Needed to Apply to the Role of Key Account Manager, Medical Devices A minimum of 3 years' proven sales success within the medical device or biotechnology industry. Proven experience of selling into the NHS. Demonstrated experience managing the full sales cycle - from prospecting and cold calling to negotiation and closing deals (experience with both long and short sales cycles is beneficial). Excellent communication, interpersonal, and presentation skills. Proven ability to establish and maintain relationships with diverse senior contacts within the NHS. A self-motivated and independent work ethic, capable of achieving goals with minimal supervision. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and CRM systems. Whilst the role is remote, and home based, you will be expected to go and meet customers circa three days per week. Key Responsibilities of the Key Account Manager, Medical Devices Develop and maintain strong connections with key client decision-makers within the NHS and private hospital sector through consistent engagement and strategic meetings. Manage the entire sales pipeline for the UK and Eire, focusing on client retention, new business development, and achieving growth metrics. Develop, communicate, and implement effective account strategies to grow sales within the NHS. Serve as a knowledgeable point of contact, educating clients on products through compelling presentations and engaging subject matter experts. Conduct market and competitive research to tailor sales strategies effectively. Work closely with internal teams to provide regular updates on progress, forecasts, and market intelligence using Salesforce (CRM). Personal qualities required are competence, integrity, self-confidence, friendliness, and a natural ability to build strong customer relationships. To Apply Press the apply button or email your CV to This vacancy is being advertised by Aaron Wallis Recruitment and Training Limited operating as an Employment Agency, registered in England No. 6356563. View our Privacy Policy and Candidate Privacy Notice Read Less

Technical Account Manager - SaaS | Contact Centre Work at the forefront of CX Solutions. Leverage AI and modern technology. Future proof your career! Our client is a market leader in Customer Experience Engagement and AI technology. They are gorwing their team and looking for talented, enthusiastic and ambitious Technical Account Managers to join their global customer team. If you are looking for an exciting job opportunity that will future proof your career, read on. The role of Technical Account Manager (TAM) is part of a professional services team and is a post-sales focused technical support and advisory role. You will join a talented global team with the aim to exceed customer expectations, improve process, technology deployment and to help the company meet its growth objectives. The TAM will work both independently and in concert with Sales, Technical Support, Professional Services and other teams to ensure the highest levels of customer success, providing a collaborative solution that will leave the customer with a positive experience and a product that meets their needs. Experience Requirements: 2+ years in a Technical Services role in software, telecommunications or in customer service, call/contact centre and/or service delivery. Demonstrated technical problem-solving proficiency Software and/or Telephony. Excellent analytical and advanced troubleshooting skills with end-users/customers Excellent customer service and communication skills, both verbal and written Implementation: broad skills in both technology experience in communicating at a technical and functional level while managing business rapport Experience Preferred: Working technical knowledge of contact centre software / design / functionality TCP/IP networking knowledge and VoIP technology exposure Understanding of TCP/IP and internet fundamentals Software, telecommunications and IP Telephony If you are looking to work with a market leading company with a very bright future, please apply. UK Remote. We can only consider applicants located in the UK. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy. Read Less

An established and rapidly growing UK food manufacturer is looking to appoint a Senior Sales Account Manager to lead key commercial relationships and drive strategic growth across retail, B2B, and event channels. This is a high-impact role suited to a seasoned sales professional with a strong background in the food or FMCG sector. The successful candidate will play a pivotal role in expanding the company’s footprint, developing high-value partnerships, and influencing sales strategy at a senior level. Key Responsibilities: Manage and grow a portfolio of high-value accounts across retail chains, foodservice, corporate clients, and events. Lead negotiations, secure major contracts, and develop long-term commercial strategies. Identify and capitalise on new business opportunities and market trends. Collaborate closely with senior leadership and cross-functional teams to align sales efforts with business goals. Provide mentorship and guidance to junior members of the sales team where required. Represent the brand at senior-level meetings, trade exhibitions, and industry events across the UK. Candidate Profile: Extensive experience in sales/account management within food manufacturing or FMCG. Proven success managing large, complex accounts and delivering sustained revenue growth. Strategic thinker with strong commercial insight and excellent negotiation skills. Confident communicator with the ability to influence at senior levels both internally and externally. Willingness to travel regularly across the UK. Read Less

PR Senior Account Manager / Account Director - Financial Services - £45 - £50K + Bens - Perm - Home-based (Remote), with travel to London (2 days a week) Are you a PR and communications expert looking to make a real impact in the financial services sector? We are seeking a SAM / AD to join the team at a well-established PR firm. Great opportunity to join a growing FS PR agency with real career progression path Down-to-earth, easy-going work environment without aggressive sales tactics. Remote team with a collaborative and supportive culture. Key Responsibilities: Client Support : Write press releases, manage media relations, and build strong client relationships. AI and Business Management : Oversee the implementation and management of AI tools to streamline business operations. New Business Development : Generate leads by attending events and conferences (no cold calling). Requirements: Proven experience in PR and communications, preferably within the financial services sector. Strong writing and media relations skills. Familiarity with AI tools and their application in business management. Excellent interpersonal and networking skills. Ability to work independently and manage multiple projects. Located relatively close to London, with the ability to commute for meetings (2 days a week). A self-starter who is not afraid of a challenge. Benefits: Competitive salary and performance bonus. Opportunity for professional growth Flexible working arrangement (home-based). Supportive and collaborative work environment. Read Less

Dein Arbeitsumfeld Die Consileon-Gruppe ist mit rund 500 Mitarbeitenden und einem Umsatz von 80 Millionen Euro eines der wachstumsstärksten, mittelständischen Management- und IT-Beratungshäuser. Wir betreuen DAX- und Großkonzerne aber auch mittelständische Unternehmen und haben in Österreich darüber hinaus großvolumige Rahmenvereinbarungen im öffentlichen Bereich bezogen auf die gesamte Palette von IT-Dienstleistungen in den letzten 2 Jahren gewonnen. Daher suchen wir zum nächstmöglichen Zeitpunkt einen Senior Key Account Manager - Public Sector (w/m/d) in Wien. Deine Aufgaben Verstärkung der Projektteams vor Ort in Wien oder remote aus dem Homeoffice in Wien Management exklusiver Abrufanfragen von Kunden und Bedarfsträgern, d.h.: Qualifizierung und Bewertung von Anfragen mit Ressourcenmanagement und Fachbereichen auf Kundenseite Auswahl passender Kandidaten für die Bestellung und Angebotslegung Organisation, Durchführung und Moderation von Interviews mit Kunden und Kandidaten Abschluss von Rahmenvereinbarungen und Bestellungen mit dem Einkauf Identifikation von Rahmenvereinbarungen und Bestellungen mit dem Einkauf Identifikation von Leistungspartnern bei Wettbewerbsaufrufen Erstellung von Konzeptangeboten und Durchführung von Angebots- und Vertragsverhandlungen Intensive Kundenbetreuung vor Ort in Wien zur Identifikation zusätzlicher Umsatzpotentiale Vertriebliche Marktbearbeitung und Kampagnenschaltung für potentielle Kunden im öffentlichen Bereich in Österreich Marketing für weitere Kompetenzthemen im öffentlichen Sektor Enge Zusammenarbeit mit HR/Recruiting, Marketing/PR und der Geschäftsleitung Dein Profil Mindestens 5 Jahre Erfahrung im Bereich der Kundenentwicklung, idealerweise im öffentlichen Sektor. Erfolgreich abgeschlossenes betriebswirtschaftliches Studium Erfahrung im Projektmanagement Kenntnisse im öffentlichen Beschaffungsprozess Kundenbetreuung und Vertriebserfahrung IT-Affinität und Kenntnisse im öffentlichen Sektor Starke Kommunikationsfähigkeiten Analytisches Denken und Problemlösefähigkeiten Organisationstalent und Flexibilität Wir bieten Kollegiales und familiäres Arbeitsumfeld Abwechslungsreiche und spannende Tätigkeiten Attraktive Vergütung Frühzeitige Verantwortung und kurze Entscheidungswege Individuelle Weiterentwicklung Regelmäßige Team- und Sportevents Ausstattung auf dem neuesten Stand der Technik Dein Kontakt Harald Kohlberger Geschäftsleitung karriere@consileon.de +49 721 619016-70 Über uns Mit einem Personalstamm von über 500 Mitarbeitenden und einem Umsatz von 90 Millionen Euro ist Consileon eines der wachstumsstärksten mittelständischen Management- und IT-Beratungshäuser. Auf unseren Rat bauen DAX-Konzerne ebenso wie Hidden Champions. Consileaner sind Teamworker, lernen mit- und voneinander und genießen den Erfolg gemeinsam. Respekt, Fairness, Menschlichkeit und Vertrauen treiben uns dabei an. consileon.de/karriere Read Less

Senior Technical Account Manager - SaaS | CCaaS Working at the forefront of AI technology provides a great learning experience that will present you with skills and experience for the next generation of customer success and customer experience CX solutions. If you are looking to future proof your career and be on the pulse of modern SaaS experience in communicating at a technical and functional level while managing business rapport Experience Preferred: Working technical knowledge of contact centre software / design / functionality TCP/IP networking knowledge and VoIP technology exposure Comprehensive knowledge of TCP/IP, telecom circuits from DS0 through OC-48 Understanding of network topology and telecommunications architecture (PBX, Carriers and VoIP) Understanding of basic scripting fundamentals Understanding of TCP/IP and internet fundamentals Software, telecommunications and IP Telephony If you are looking to work with a market leading company with a very bright future, please apply. UK Remote. You must be based in the UK and be eligible for security clearance. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy. Read Less

We're delighted to be working with one of the UK's leading medical communications agencies, seeking an Account Manager or Senior Account Manager to join their dedicated and expanding team. You will join their client services team responsible for multiple projects, and handling one major client as the day-to-day contact, taking ownership of effective and efficient delivery of allocated tasks. Key responsibilities include ensuring work is delivered on time in full and to the highest quality standards, meeting the client's needs by working in partnership with all key functions within the agency, through regular, collaborative, clear and directive communication. Other duties include: Creating, building Read Less

Technical Account Manager - SaaS | Contact Centre Work at the forefront of CX Solutions. Leverage AI and modern technology. Future proof your career! Our client is a market leader in Customer Experience Engagement and AI technology. They are gorwing their team and looking for talented, enthusiastic and ambitious Technical Account Managers to join their global customer team. If you are looking for an exciting job opportunity that will future proof your career, read on. The role of Technical Account Manager (TAM) is part of a professional services team and is a post-sales focused technical support and advisory role. You will join a talented global team with the aim to exceed customer expectations, improve process, technology deployment and to help the company meet its growth objectives. The TAM will work both independently and in concert with Sales, Technical Support, Professional Services and other teams to ensure the highest levels of customer success, providing a collaborative solution that will leave the customer with a positive experience and a product that meets their needs. Experience Requirements: 2+ years in a Technical Services role in software, telecommunications or in customer service, call/contact centre and/or service delivery. Demonstrated technical problem-solving proficiency Software and/or Telephony. Excellent analytical and advanced troubleshooting skills with end-users/customers Excellent customer service and communication skills, both verbal and written Implementation: broad skills in both technology experience in communicating at a technical and functional level while managing business rapport Experience Preferred: Working technical knowledge of contact centre software / design / functionality TCP/IP networking knowledge and VoIP technology exposure Understanding of TCP/IP and internet fundamentals Software, telecommunications and IP Telephony If you are looking to work with a market leading company with a very bright future, please apply. UK Remote. We can only consider applicants located in the UK. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy. Read Less