• Senior Delegated Authority Account Manager  

    - London
    -
    A Lloyds and London Market Insurer has an exciting new role within the... Read More
    A Lloyds and London Market Insurer has an exciting new role within their Delegated Authority division. You will be responsible for working closely with the Underwriting teams on all aspects of delegated business, onboarding new coverholders, lead or support performance reporting for coverholders and binding authorities as well as ensuring the ongoing compliance of all delegated business. A large element of the role will be building relationships with both internal and external stakeholders, providing insights to underwriters to support commercial decision making and to ensure customers are treated fairly in accordance with the conduct risk policy. The successful candidate will have a strong delegated authority background in the London or Regional insurance market, be keen to take responsibility and ownership of their delegated accounts and be keen to be part of a growing division. Read Less
  • Account Manager  

    - Yorkshire
    -
    Account ManagerSalary: £30,000 - £38,000 plus annual bonusLocation: Fa... Read More
    Account ManagerSalary: £30,000 - £38,000 plus annual bonusLocation: Fantastic Leeds city centre officeWork model: Flexible working based in LeedsHoliday: 28 days, plus bank holidays and your birthdayWe're looking for experienced marketeers that are passionate about great results and amazing client service to deliver our web, social and email campaigns You Platforms is a content marketing agency with owned audiences across , andWhat makes us unique is that we have access to incredible data science that drives the success of our client work. This means that we steer client campaigns on to the right track and can have real confidence in our ability to deliver results.We create novel, multi-channel, native advertising campaigns that make our readers want to take action and we're looking for people to deliver them for our clients. You'll be taking responsibility of the process from onboarding through to rebooking so you'll need to be an excellent communicator and comfortable regularly making calls and attending meetings with our portfolio of clients.Here are a few of the ways that we're different:- Our average time on page is 6X the industry average- We achieve 400% more conversions- We have an almost unbelievable bounce rate of just 5.9%This role manages campaigns from onboarding through to rebooking, alongside taking an active responsibility in leading the team and ensuring our commercial success.You'll have access to years of audience insights that tells us what inspires readers to act and interact with our clients, so you can be confident in delivering the results that your client needs, not what they're getting from traditional media. We call it doing what's right, not what's easy.And you'll share in our success. When your clients win, so do you, with our annual bonus scheme in client services.About the jobWhat you'll be doingManaging multi-channel digital campaigns from start to finishRegularly communicating with clients and stakeholders by email, phone and through meetingsManaging briefs through our studioManaging senior stakeholdersKeeping clients happy and campaigns on scheduleWorking with our business development team to onboard clientsClearly communicating with clients so they always feel valuedCreating project plans, managing deadlines and handling resourcesGathering info, assets and insights for client campaignsAnalysing campaign performance and identifying improvementsUnderstanding digital media trends so that we're always ahead of the curveRetaining and rebooking clients by providing fantastic customer serviceTaking responsibility for our commercial successThere's huge development potential for those that contribute to our commercial success.About youYou'll need to be a people person that is fiercely candid and charismatic with your clients so that you create a seamless client experience that delivers exceptional results and long-lasting commercial relationships.As well as at least 4 years commercial digital marketing experience, you'll need top-notch organisational skills and a love of exceeding expectations in a fast-paced environment.High levels of literacy and numeracy are essential as is knowledge of GA4.You must have a qualification in marketing and be able to effectively communicate digital marketing concepts.Professional memberships in marketing are an advantage.Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful. Read Less
  • D

    Account Manager - Beef Supply Chain  

    - Herefordshire
    Be part of a growing business that's helping shape the future of UK be... Read More
    Be part of a growing business that's helping shape the future of UK beef production. Our client is a well-established, forward thinking calf rearing enterprise in an exciting phase of expansion. As an Account Manager, you'll oversee the full customer journey, from the initial sale and supply of calves, through to providing ongoing advice and support right up to finishing. The focus is on building strong relationships, becoming a trusted partner and retaining customers. Covering Herefordshire, Worcestershire and Shropshire, you'll act as the main point of contact for both new enquiries and existing customers. You'll work as part of a passionate, knowledgeable team, while enjoying the autonomy to develop your region without unnecessary oversight or micromanagement. At its core, the role is about supporting customers and building long lasting relationships - answering queries, resolving issues and helping them achieve the best results with their calves. With demand continuing to rise and a clear strategy for growth, this is an ideal opportunity to make your mark within a respected and expanding business. The role: Represent the business in Herefordshire, Worcestershire and Shropshire. Pitch to prospective clients Educate customers and sell the business model Onboard new customers Support and advise farmers through calf finishing process Manage existing customer accounts Attend shows, open days and events Extensive travel to visit farms About you: Good communication skills Experience selling direct to farmers Solid understanding of the beef production sector Willing to travel across Herefordshire, Worcestershire and Shropshire UK driving licence The Package: Salary based on experience Bonus (Based on achievable KPIs) Company vehicle (Includes personal use) Pension How do I apply? For more information and an informal confidential discussion please call Harry Porter on: or e-mail your CV and covering letter To . Thank you. De Lacy Executive Recruitment will upload your CV to our database and retain some data about you in order to process your application. More information about our processing activities can be found at . Please be assured that all contact is treated in complete confidence and your details will not be passed to a third party without your prior permission. Please note that this advertisement is not a job description and you should satisfy yourself about the full details at interview. De Lacy Executive Recruitment is an Approved member of the Recruitment and Employment Confederation, which promotes high standards in recruitment practice, and is registered with the Information Commissioners Office. De Lacy Executive Recruitment complies with all relevant data protection legislation. Read Less
  • Account Manager North West region (MSP)  

    - Blackburn
    Description Are you a relationship-d... Read More
    Description Are you a relationship-driven IT Account Manager/Sales professional who thrives on delivering value to high-profile clients? Do you want to work with a fast-growing IT Managed Services company that puts customers at the heart of everything we do? Do you have a track-record of managing major accounts, up-selling, cross-selling and maximising relationships maxing opportunities IF SO - We want to hear from you today We’re looking for an experienced Account Manager to take ownership of our top client portfolio, ensuring they receive world-class service, strategic advice, and tailored IT solutions that support their business goals. What You’ll Be Doing Own and nurture relationships with our largest and most strategic clients, becoming their trusted advisor. Understand client needs and translate them into solutions that align with our managed services and technology offering. Drive client growth through cross-selling and up-selling opportunities while ensuring long-term retention. Act as the client champion internally, working closely with technical teams to ensure service excellence. Lead regular reviews with clients, presenting service performance, new opportunities, and future roadmaps. Stay ahead of industry trends, helping clients leverage technology for competitive advantage. Who We’re Looking For Proven experience as an Account Manager, Client Success Manager, or similar in IT Managed Services, MSP, or Telco/Technology solutions. Strong commercial acumen with the ability to identify opportunities and drive revenue growth. Excellent relationship-building and communication skills with senior stakeholders. A proactive, customer-first approach with a passion for exceeding expectations. Good understanding of IT infrastructure, cloud services, and cyber security (advantageous, but training provided). Experience of the following is a huge benefit: Cyber Essentials, SaaS, IaaS, Cloud, Fm (facilities management) What’s in It for You Manage and grow relationships with our flagship clients. Competitive salary + performance-based bonus. £35-45K Base with £10k bonus Career progression opportunities to develop into a leadership in a growing company. Supportive, collaborative, and forward-thinking team culture. Regular training and professional development to keep your skills sharp. About Us My client is a ambitious IT Managed Services company that partners with clients to deliver tailored technology solutions and outstanding support. Their success comes from building strong, lasting relationships – and you’ll be at the heart of that mission. Tech solutions include: MS tech stack + Google, + Azure hosted solution Apply now to join a company where your client relationships make the difference. - 07894806324 Read Less
  • IT Account Manager (MSP, Infrstructure Solutions)  

    - Bolton
    Description Do you have an MSP busin... Read More
    Description Do you have an MSP business development background - but feel unappreciated? Do you like working in a small/medium-sized business where you can access the owners and share your opinions?  Do you want a bit of freedom to be creative and make a real difference for your customers?  If you're an IT Account Manager and ready to take over some hot client accounts and develop business, this is for you. You will begin with a very low "cover your costs" target to get up to speed and have plenty of time to settle in with no pressure. My client is a well-established IT reseller & MSP (Managed Services Provider) based in East Lancashire. They partner with leading IT brands such as Microsoft, HP, Dell, StarWind, Acronis, and Cisco/Meraki. Their goal is to help customers nationwide use technology to succeed in a way that works for their business. You will join an Account Manager, be given hot, active clients, and be able to sell their extensive range of services to new businesses as well as increase our capabilities with existing customers. You will also be given proactive marketing backup campaigns, supported by a telesales team booking appointments and also by the Vendors. Some remote working would be available following a successful probation period, and you must be able to commute to East Lancashire and be office-based 4/5 ratio. Job Types: Full-time & Permanent with a "competitive salary" up to £45k with (uncapped commission) Responsibilities Researching potential customers to shape and build new business revenue. Growing new business through effective communication methods, including cold calling, customer meetings, social media, and working with our Marketing Manager to nurture these relationships. Working towards your KPIs through developing market understanding, building relationships, and networking. Providing effective account management to support your customers' technology strategy, implementation, and future requirements. Collaborating with your sales team, cross-functional teams, and external partners to help develop a rich customer experience. Requirements Have a passion for sales and a proven track record in IT solution sales/MSP environment (Preferred) Demonstrate a keen entrepreneurial flair and the desire to build and expand your client base. Be outgoing and motivated, who is a quick learner, and very organised Develop sales strategies with key vendors and team members Show an enthusiasm to learn and develop your knowledge of new and emerging technologies Have a high level of verbal and written communication skills Be willing to build solid relationships internally and with potential new clients Full driving license Tech Stack background that's desirable Azure - cloud services Infrastructure, cyber solutions, managed services O365, Hyper-converged, storage, VMWare, Cisco, Dell, HPE, Sonicwall, Sophos, Starwind, Utanics, Auba, Muraki. Company pension Benefits Salary up to £45k Un-capped commission Low-target focused working environment to eliminate constant pressure On-site parking Company events Company pension Sick pay – following successful probation Birthday holiday – following successful probation Health Cash Plan + Private Health Insurance benefit scheme – following successful probation Smart casual dress Earn extra holiday days following 2 years of continuous service (1 extra day per year to a maximum of 5) Read Less
  • Account Manager North West region (MSP)  

    - Warrington
    Description Are you a relationship-d... Read More
    Description Are you a relationship-driven IT Account Manager/Sales professional who thrives on delivering value to high-profile clients? Do you want to work with a fast-growing IT Managed Services company that puts customers at the heart of everything we do? Do you have a track-record of managing major accounts, up-selling, cross-selling and maximising relationships maxing opportunities IF SO - We want to hear from you today We’re looking for an experienced Account Manager to take ownership of our top client portfolio, ensuring they receive world-class service, strategic advice, and tailored IT solutions that support their business goals. What You’ll Be Doing Own and nurture relationships with our largest and most strategic clients, becoming their trusted advisor. Understand client needs and translate them into solutions that align with our managed services and technology offering. Drive client growth through cross-selling and up-selling opportunities while ensuring long-term retention. Act as the client champion internally, working closely with technical teams to ensure service excellence. Lead regular reviews with clients, presenting service performance, new opportunities, and future roadmaps. Stay ahead of industry trends, helping clients leverage technology for competitive advantage. Who We’re Looking For Proven experience as an Account Manager, Client Success Manager, or similar in IT Managed Services, MSP, or Telco/Technology solutions. Strong commercial acumen with the ability to identify opportunities and drive revenue growth. Excellent relationship-building and communication skills with senior stakeholders. A proactive, customer-first approach with a passion for exceeding expectations. Good understanding of IT infrastructure, cloud services, and cyber security (advantageous, but training provided). Experience of the following is a huge benefit: Cyber Essentials, SaaS, IaaS, Cloud, Fm (facilities management) What’s in It for You Manage and grow relationships with our flagship clients. Competitive salary + performance-based bonus. £35-45K Base with £10k bonus Career progression opportunities to develop into a leadership in a growing company. Supportive, collaborative, and forward-thinking team culture. Regular training and professional development to keep your skills sharp. About Us My client is a ambitious IT Managed Services company that partners with clients to deliver tailored technology solutions and outstanding support. Their success comes from building strong, lasting relationships – and you’ll be at the heart of that mission. Tech solutions include: MS tech stack + Google, + Azure hosted solution Apply now to join a company where your client relationships make the difference. - 07894806324 Read Less
  • Account Manager  

    - Shrewsbury
    Account ManagerOffice based (when not out visiting customers) A growin... Read More
    Account Manager
    Office based (when not out visiting customers) A growing engineering manufacturer is looking for an Account Manager to join the commercial team at their UK headquarters near Shrewsbury. This is a relationship focused role managing established customers while identifying opportunities to grow revenue across a range of industrial automation products. The position is primarily office based in Welshpool but will still involve customer interaction and occasional external visits. It would suit someone currently in a field based Sales Engineer or Account Manager role who enjoys working closely with customers but is looking for a position with significantly less travel while remaining commercially active. The Role Managing and developing relationships with existing customers and distribution partners
    Identifying opportunities to grow revenue within existing accounts
    Providing commercial and technical support where required
    Preparing quotations, proposals and commercial offers
    Working closely with internal technical and product teams to support customer requirements
    Attending customer meetings and supporting account development activity
    Maintaining accurate CRM records and producing sales updates
    Supporting exhibitions, trade events and customer visits when required What They Are Looking For Experience in a sales or account management role within an engineering or technical environment
    Ability to build strong long term customer relationships
    Commercial awareness and proactive sales mindset
    Technical understanding of electrical, automation or industrial equipment environments
    Strong communication and organisational skills
    Comfortable working with CRM systems and standard office software Package Salary depending on experience
    Bonus scheme
    Car allowance scheme depending on candidate
    Pension This is an excellent opportunity to join a successful international engineering business that continues to grow globally. Read Less
  • Event Account Manager  

    - London
    Hybrid working - 3 days London office, 2 from home - An exciting oppor... Read More
    Hybrid working - 3 days London office, 2 from home - An exciting opportunity for an Event Account Manager to join a global, forward-thinking creative agency delivering world-class experiences for leading brands! •          Hybrid working model (3:2 split) with flexible hours•          25 days holiday + birthday off•          Private medical insurance & life assurance•          Pension scheme + season ticket loan•          Cycle to work & tech schemes•          Collaborative, creative office environment•          Strong progression and global career opportunities THE AGENCYThis global, independent, creatively driven full-service event production agency is a true market leader in B2B event delivery. Partnering with top global brands, they boast an enviable client base and continue to grow through both long-standing relationships and new business wins.With in-house teams spanning digital, production, and creative, this Event Account Manager will join a collaborative UK team that consistently pushes boundaries to deliver innovative, high-impact solutions worldwide.A premium player in the events space, they are renowned for delivering award-winning, large-scale experiences—from expos, exhibitions, and tradeshows through to roadshows, conferences, product launches, and immersive experiential campaigns. THE ROLEDue to continued growth within a key client portfolio, there is now an opportunity for an EventAccount Manager to join the team and play a central role in nurturing and developing client relationships. Working as part of a dedicated account team you will help drive client success while ensuring seamless delivery across a range of exciting projects. Responsibilities include:•          Responsibility for maintaining a healthy client relationships with key stakeholders•          Identifying opportunities and developing cross-sell revenue across a range of new and existing projects•          Working closely with global account leadership and cross-functional teams•          Consulting with client stakeholders and generating solutions for their objectives  •          Receiving and interpreting new client briefs and communicating these to internal teams including production, creative and design•          Contributing to proposal responses including costings•          Overseeing the execution of projects via delivery teams and ensuring agency output adheres to client objectives and timescales•          Develop inter-agency relationships with representatives from key contacts THE CANDIDATEThe ideal Event Account Manager will have proven experience managing client relationships and accounts within an event, creative, or marketing agency environment. Exposure to complex projects such as exhibitions, tradeshows, or large-scale events would be highly advantageous.You’ll be commercially aware, highly organised, and confident managing multiple projects, with a passion for delivering exceptional client experiences. Flexibility to travel for events when required is essential.In return, this Event Account Manager role offers the chance to join a passionate, creative, and supportive team, working on truly exciting projects with global brands while progressing your career within a leading agency.Live specialises in all disciplines (and at all levels) across events, experiential and exhibitions. If this position isn't quite what you're looking for please visit live-recruitment.co.uk to view all of the opportunities we are recruiting for.As a specialist events recruitment agency we help our clients build the most talented and diverse teams in the UK. We encourage applications from candidates of all backgrounds, embracing diversity across all intersecting dimensions, including ethnicity, gender, sexual orientation, well-being, abilities, and neurodiversity. We are dedicated to ensuring a supportive and accessible recruitment process. If you require any adjustments or accommodations for any reason, please do not hesitate to let us know.  Read Less
  • Freight Account Manager  

    - Birmingham
    Freight Account Manager Location: Hybrid, 3 days per week in the offic... Read More
    Freight Account Manager
    Location: Hybrid, 3 days per week in the office
    Offices:Birmingham (Fort Dunlop)
    Job Type: Full-time
    Salary: £45,000 – £55,000 + car allowance + bonus potential up to £25,000 per annumA leading logistics provider is looking to appoint an experienced Freight Account Manager to help drive the growth of its developing freight division.This is an exciting opportunity to play a key role in shaping a new Freight Account Programme, winning new business, strengthening client relationships and driving account growth. The RoleAs a Freight Account Manager, you will focus on developing new business opportunities while building strong, long-term partnerships with customers. You will play a key role in expanding freight services and supporting continued commercial growth. What’s on Offer• Holiday loyalty scheme
    • Learning and development support
    • Inclusive culture with employee resource groups
    • Company healthcare scheme
    • Enhanced maternity and paternity package
    • Sick pay scheme
    • Bike2Work scheme
    • Flexible working arrangements Key Responsibilities• Win new business through cold calling, prospecting, and face-to-face meetings
    • Build and manage a strong sales pipeline, converting opportunities into long-term accounts
    • Conduct in-person meetings with both prospects and existing customers
    • Develop, maintain and grow client relationships
    • Work closely with operations teams to ensure seamless freight delivery About YouThe successful candidate will demonstrate:• Proven success in new business development and cold calling
    • Confidence in face-to-face sales meetings
    • Strong relationship-building and account management ability
    • A resilient, commercially aware and target-driven approach
    • Strong organisational and communication skills
    • Experience in freight, logistics, or B2B sales is preferred
    • No formal qualifications required - experience and ability are what matter mostFull training will be provided on internal systems and the Freight Account Programme. About the BusinessOur client is an established logistics provider delivering end-to-end supply chain solutions, including freight, warehousing and distribution services across multiple industries. With a strong focus on reliability, technology and customer service, the business continues to invest in growth, innovation and its people.They are an equal opportunities employer and believe that a diverse and inclusive workforce is key to long-term success. INDCT Read Less
  • Client Services/Account Manager - Digital bias  

    - Barnstaple
    Salary £40,000 - £50, 000   Based in Bideford, North Devon, our client... Read More
    Salary £40,000 - £50, 000
     
    Based in Bideford, North Devon, our client is looking for a Digital Account Manager to join their digital team to help translate technical campaign results to their clients.

    Working across PPC, Paid Social, Programmatic, SEO (and all other digital channels) you will support the Digital Director to develop digital marketing strategies to hit clients' business objectives. You'll be working with the internal Account management and digital teams, and with external Client Marketing teams, Client Data teams, Search engines, Social Media platforms, Programmatic platforms and Analytics platforms.

    Responsibilities
    Understanding the strengths and weaknesses of each channel to best advise clients where to spend for certain objectives. Develop strategies and oversee the implementation of digital marketing strategies across relevant channels. Talking and listening to clients to then translate their needs into a planned digital strategy. Translating and presenting technical campaign performance to relevant stakeholders. Supporting with new business pitches. Collecting data to analyse how campaigns are performing to get the best possible return from a client's investment using a variety of metrics. Conducting in-depth research into audience targeting based on the clients' objectives e.g. keyword research, behaviour targeting, retargeting etc. Maintaining and showing avid interest in pushing their knowledge of industry best practices, new technologies and new channels. Coordinating with the Account Management team to identify growth strategies. Working collaboratively with the Director of Client Services and MD to interrogate client briefs, by challenging and asking questions, to develop communications briefs that meet business needs in an effective and accountable way. Identifying cross-sell and upsell opportunities across the entire agency portfolio; the digital team has financially remunerated growth targets which this role would contribute towards (& be rewarded for). To succeed you will be
    Strategic, analytical thinker with strong numerical skills High attention to detail and able to manipulate data using advanced Excel and/or specialist packages Ability to proofread content, spot grammatical errors and match the content to pre-agreed strategies Curious about human behaviour and interaction with technology Must be a people person, comfortable face-to-face and on-your-feet thinker. Always happy to ring clients to spark conversation and continue build relationships. Articulate, verbally and in writing, able to simplify and convey complex data and the insights gathered from it. Up-to-date with technological developments, particularly developments in search, search engines, core social media platforms (Meta/TikTok/SnapChat/YouTube etc) and programmatic platforms. Commercially minded and able to understand the role of digital in a client's business. Self-sufficient in their work; able to plan and prioritise. Well organised, efficient and able to work to tight deadlines. Willing to co-operate with and support other team members. Able to work under pressure and seek support when needed. Read Less
  • Freight Account Manager  

    - Dartford
    Freight Account Manager Location: Hybrid, 3 days per week in the offic... Read More
    Freight Account Manager
    Location: Hybrid, 3 days per week in the office
    Offices: Dartford
    Job Type: Full-time
    Salary: £45,000 – £55,000 + car allowance + bonus potential up to £25,000 per annumA leading logistics provider is looking to appoint an experienced Freight Account Manager to help drive the growth of its developing freight division.This is an exciting opportunity to play a key role in shaping a new Freight Account Programme, winning new business, strengthening client relationships and driving account growth. The RoleAs a Freight Account Manager, you will focus on developing new business opportunities while building strong, long-term partnerships with customers. You will play a key role in expanding freight services and supporting continued commercial growth. What’s on Offer• Holiday loyalty scheme
    • Learning and development support
    • Inclusive culture with employee resource groups
    • Company healthcare scheme
    • Enhanced maternity and paternity package
    • Sick pay scheme
    • Bike2Work scheme
    • Flexible working arrangements Key Responsibilities• Win new business through cold calling, prospecting, and face-to-face meetings
    • Build and manage a strong sales pipeline, converting opportunities into long-term accounts
    • Conduct in-person meetings with both prospects and existing customers
    • Develop, maintain and grow client relationships
    • Work closely with operations teams to ensure seamless freight delivery About YouThe successful candidate will demonstrate:• Proven success in new business development and cold calling
    • Confidence in face-to-face sales meetings
    • Strong relationship-building and account management ability
    • A resilient, commercially aware and target-driven approach
    • Strong organisational and communication skills
    • Experience in freight, logistics, or B2B sales is preferred
    • No formal qualifications required - experience and ability are what matter mostFull training will be provided on internal systems and the Freight Account Programme. About the BusinessOur client is an established logistics provider delivering end-to-end supply chain solutions, including freight, warehousing and distribution services across multiple industries. With a strong focus on reliability, technology and customer service, the business continues to invest in growth, innovation and its people.They are an equal opportunities employer and believe that a diverse and inclusive workforce is key to long-term success. INDCT Read Less
  • Kingdom Group have an excellent opportunity for an Assistant Ac... Read More
    Kingdom Group have an excellent opportunity for an Assistant Account Manager to join our established and successful team. Kingdom Cleaning have an excellent opportunity for Assistant Account Manager to join our established and successful team. The role covers a wide and area and incorporates a portfolio of contracts, which is essential to the ongoing development of Kingdom Cleaning. The Assistant Account Manager is required to have a strategic yet hands-on, high-energy, target-driven powerhouse who can evidence consistent revenue growth on a business similar in size and help set the new vision to drive immediate improvements. This is a pivotal role in shaping the way forward for one of our most important financial clients Location: Goldman Sachs. When: We’re looking to get the right person in to the team ASAP! Hours: 40 hours per week, Monday to Friday 08:30am - 17:00pm or to meet the demands and objectives of the primary role. Salary: £41,000 - £43,000 per annum. What’s in it for you Access to advanced / early pay scheme. Death in Service Insurance Scheme: 1 x Salary. Available on succesful completion of trial period. Free uniform & equipment (job role applicable). Colleague CARE Platform - links to huge benefits, mental health & wellbeing support and much more. Community social value days (available at Line Managers discretion and in line with CSVD policy). Weekly recognition and reward scheme. Refer a friend monetary scheme (terms and conditions apply). Award winning team and supportive work environment. Vivup | Home (vivupbenefits.co.uk) Experience/Qualifications/Licenses/Competencies Minimum 5 years in a similar role within a service-led organisation Full five-year checkable employment history including a minimum of 2 work references, a personal credit check and right to work in the UK Relevant other qualifications welcome Live Our Culture Aligned to our CARE values. Thrives working in a fast-paced, service-led, entrepreneurial environment Confident to change the status quo and look for better ways of working with a can-do approach. Takes ownership and accountability to follow through tasks Champions consistency, process compliance and communication. A confident brand ambassador, passionate about delivering service with care Skills Senior operation leadership experience – minimum of 2 years or experience in a similar role in the cleaning sector Knowledge expert/professional in the service field/s Client account management at a senior level, ideally with multi-location responsibilities Have some experience in the financial sector Good communication skills Deliver best-in-class service through a controlled operational structure and a well-maintained and current HOW-written process manual Oversee contract development plans and fix actions for any RED scoring contract (poor service / retender) Build strong internal relationships with key Kingdom Head of Centre stakeholders to support best-in-class service delivery Implement and oversee appropriate MI to monitor service delivery Build strategic and operational-level brand ambassador relationships with local and main clients at Plum Tree Court Can evidence job success in a similar role Below is not an exhaustive list and any other reasonable and fair role relevant tasks may be added Deliver best-in-class service through a controlled operational structure and a well-maintained and current HOW-written process manual Oversee contract development plans and fix actions for any RED scoring contract (poor service / retender) Build strong internal relationships with key Kingdom Head of Centre stakeholders to support best in-class service delivery Implement and oversee appropriate MI to monitor service delivery Build strategic and operational level, brand ambassador relationships with your clients Support relevant statutory compliance and other regulations Comply with any HOW we do business process manual/s relevant to role Support the use, maximisation, centralisation, and best-practice of ALL Kingdom Centres To attend monthly conduct and regular performance reviews against the Job Description with your line manager and provide constructive feedback for continuous improvement and share any feedback from our clients where needed Recognise and reward and maintain the right balance between colleague happiness and drive. Supporting disciplinary and grievance & constructive management of conflicts Succession planning for the contract with any individuals and team members To implement and hold monthly review meetings internally with the support Kingdom account team to discuss your contracts and sites with an overview of the account and share feedback and news where appropriate Ensure that files are kept up to date with trackers and action plans where needed to ensure live data is readily available to be share with clients or Kingdom teams where needed. Read Less
  • Job Description What is the opportunity?We are seeking a Key Account M... Read More
    Job Description What is the opportunity?We are seeking a Key Account Manager (KAM) to join our intermediaries department - a fast-growing channel managing over £25bn in assets and driving innovation at RBC Brewin Dolphin.As a KAM, you’ll be at the forefront of expanding our market share by nurturing relationships with National, Network, and Consolidator accounts. Your work will directly fuel our annual targets and strategic initiatives, all while collaborating with a high-performing team that values progressive thinking and mutual success.The KAM will champion our valued Northern accounts, driving growth and delivering exceptional service across the region. You will be based within commutable distance to our RBC Brewin Dolphin northern office network, where you’ll be at the heart of our operations, building strong relationships and making a direct impact on client success. This is a regional role with travel requirements, allowing you to engage directly with clients and collaborate with colleagues. Therefore, the flexibility to travel in order to keep you connected across Northern accounts is essential.RBC’s expectation is that all employees and contractors will work in the office with some flexibility to work up to 1 day per week remotely, depending on working arrangements.What will you do?Strategic Relationship Leadership: Develop and grow key accounts through tailored solutions, ensuring sustainable business inflows and long-term partnerships.Growth Mindset: Develop and deliver strategies for national and network accounts and work with the wider sales team to deliver against RBC Brewin Dolphin’s strategic initiatives across existing and new relationships.Governance & Collaboration: Partner with Legal, Compliance, and Intermediaries teams to establish robust frameworks for National, Network and Consolidator account management.Market Influence: Represent RBC Brewin Dolphin at industry events, presenting to advisers and professionals while staying ahead of regulatory and market trends.Data-Driven Growth: Work with our Data Analytics team to maintain relationship databases and share insights that elevate client engagement.Cross-Functional Impact: Collaborate with Marketing, Business Development, and Senior Leadership to align strategies and deliver innovative solutions.What do you need to succeed?Must-haveStrong awareness of the UK Intermediary marketProven sales success in a regional KAM or BDM role, with a track record of exceeding targets and driving business growth.Exceptional relationship management skills—ability to build trust, foster long-term partnerships, and deliver client-centric solutions.Presentation skills and experience presenting to groups of advisers is keyStrong communication skills—confident in presenting complex ideas, active listening, and adapting messaging to diverse stakeholders (verbal and written).Adaptability and market awareness—experience navigating regulatory changes, industry trends, and evolving client needs.Level 4 relevant qualification e.g. CISI, CII or equivalentNice-to-haveWorking towards, or obtained Level 6 qualificationWhat is in it for you?We thrive on the challenge to be our best - progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including bonuses, flexible benefits and competitive compensationLeaders who support your development through coaching and managing opportunitiesOpportunities to work with the best in the fieldAbility to make a difference and lasting impactWork in a dynamic, collaborative, progressive, and high-performing teamA world-class training program in financial services.Agency NoticeRBC Group does not accept agency resumés. Please do not forward resumés to our employees, nor any other company location. RBC Group only pay fees to agencies where they have entered into a prior agreement to do so and in any event do not pay fees related to unsolicited resumés. Please contact the Recruitment function for additional details.#RBCBDJob SkillsBusiness Development, Coaching Others, Communication, Customer Acquisition Strategy, Customer Relationship Management (CRM) Strategies, Customer Value Management, Long Term Planning, Negotiation, Perseverance and Follow-Through, Sales Channels, Sales ForecastingAdditional Job DetailsAddress:81 COLMORE ROW:BIRMINGHAMCity:BirminghamCountry:United KingdomWork hours/week:35Employment Type:Full timePlatform:WEALTH MANAGEMENTJob Type:RegularPay Type:SalariedPosted Date:2026-03-18Application Deadline:2026-04-01Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveOur Employment OpportunitiesAt RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.Join our Talent Community

    Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

    Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail. Read Less
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