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    NQT's Wanted - Cardiff  

    - Cardiff
    Are you a Newly Qualified Teacher (NQT) looking to kickstart your care... Read More

    Are you a Newly Qualified Teacher (NQT) looking to kickstart your career with flexible, rewarding roles? Academics, acting as a trusted agency, is here to connect you with fantastic temporary teaching assistant opportunities across a variety of schools in the Cardiff area.

    About the Role:

    • Position: Teaching Assistant (Temporary)

    • Location: Various schools across Cardiff

    • Pay Rate: From £170 per day, inc...

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    IT Trainer - Cardiff  

    - Cardiff
    IT Trainer - Cardiff - Hybrid Working An experienced IT Trainer is req... Read More
    IT Trainer - Cardiff - Hybrid Working

    An experienced IT Trainer is required by a leading firm in Cardiff. The ideal candidate will have a background in delivering IT training on Windows 11 and Office 365, and in producing tailored training materials and documentation for non-technical staff.

    This is a hybrid role, with 3 days based in the Cardiff office and the remainder working from home.






    Key Ski...





















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    Welsh Medium TA - Cardiff  

    - Cardiff
    SEN Teaching Assistant (TA) Cardiff, Welsh MediumSeptember StartAre yo... Read More

    SEN Teaching Assistant (TA)

    Cardiff, Welsh Medium

    September Start

    Are you passionate about working with young people? Do you have experience of working in an SEN environment? Are you a fluent Welsh speaker? If so, please read on!

    Academics are currently advertising for a Welsh speaking Teaching Assistant (TA) to work at a lovely Welsh medium primary school in Blackwood. The position is full time and ...

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    Supply Teacher Cardiff  

    - Cardiff
    WE ARE HIRING! SUPPLY TEACHERS IN CARDIFF As one of the fastest growin... Read More

    WE ARE HIRING! SUPPLY TEACHERS IN CARDIFF
    As one of the fastest growing agencies in the UK, Prospero are looking for a dedicated, reliable and enthusiastic teacher to work in primary/ secondary settings across Cardiff. Please get in touch for more information!

    Why join us?
    - day rate!!
    - Weekly pay
    - Free safeguarding, Prevent awareness and FGM training
    - Referral scheme
    - Work flexibility- part-...































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    Second Chef - School - Cardiff  

    - Cardiff
    Reference: CAR-CAT-SB-01-07-2025Job title: Second Chef - SchoolLocatio... Read More

    Reference: CAR-CAT-SB-01-07-2025
    Job title: Second Chef - School
    Location: Cardiff
    Contract type: Permanent
    Salary: £26,002 Pro rata (0.87 FTE)

    The Role:
    To plan, prepare and cook menu items as directed by the Head Chef Manager


    * To assist in the development and planning of menus, including future food trends, and to be passionate about developing new styles of service and concepts in the location.
    * To a...


































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    Chef Manager - School - CARDIFF  

    - Cardiff
    Reference: CAR-CAT-SB-01-07-25Job title: Chef Manager - School Locatio... Read More

    Reference: CAR-CAT-SB-01-07-25
    Job title: Chef Manager - School
    Location: Cardiff
    Contract type: Permanent
    Salary: Salary £40,005 Pro rata based on

    The role:
    Proven track record as a Head Chef/ Chef Manager preferably in both a cook from Fresh setting or educational setting via Contract/ in house Caterer.
    The ambition to provide the highest levels of Service standards to its customers.
    To provide exc...





























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  • Room Attendant - Cardiff  

    - Cardiff
    JOB TITLE – Room Attendant  DEPARTMENT – HousekeepingCONTRACT TYPE – P... Read More
    JOB TITLE – Room Attendant  DEPARTMENT – HousekeepingCONTRACT TYPE – Permanent RATE OF PAY - Competitive plus fantastic benefits!HOURS – 24 hours per week over 3 daysLOCATION – Cardiff CF10 1DAID – REQ5660OVERVIEW - Join the ‘Greatest Story in Hospitality’ by becoming one of our ‘Hospitality Heroes’ as Housekeeping Associate based at our Parkgate Hotel - just one of the fantastic opportunities we offer from ‘Manor to Marina’. OUR IDEAL HERO WILL HAVE -  • Good command of English • Cleaning experience• High attention to detail • Work under pressure IMPLEMENTING OUR ‘YES, WE CAN’ PHILOSOPHY, YOU WILL - • Cleans all assigned check-out and stay over rooms according to The Celtic Collection standard• Remove all room service trays and items are left in rooms. • Reports all maintenance requests to Floor housekeepers. • Ensures that all guest corridors, lift landing areas and back-of-house areas are clean, well maintained and kept properly at all times.• Performs related duties and special assignments as and when required.BE RECOGNISED AND REWARDED -  As one of our ‘Hospitality Heroes’ you will receive a host of Company benefits such as - • Access to career development training from day one• Discounts on food & beverage and hotel stays• Discounted leisure membership• Free GP virtual appointment service• 24/7 wellbeing helpline• NEST pension scheme• Social Club• Staff appreciation events• Monthly and end-of-year awardsGROW WITH US -As a Celtic Collection employee, you will be able to say –• I am equipped, trained, and supported to do THE BEST JOB I CAN• I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS• I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment• I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role• I am THANKED and RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUED• I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAYRECRUITMENT INFO -  Read Less
  • Assistant Head Chef - Cardiff  

    - Cardiff
    Assistant Head Chef - UK - CardiffCalling all Pizza lovers!!.......(Pa... Read More
    Assistant Head Chef - UK - CardiffCalling all Pizza lovers!!.......(Pasta lovers are welcome too) Assistant Head Chef up to £13.75 per hour plus Tronc and Benefits As Assistant Head Chef you will be a senior part of the kitchen team. Having the ability to run the kitchen in the head chefs absence. Understanding the need for great leadership and having an unparalleled passion for food. What you'll get: Treat yourself and your friends with 50% Zizzi & ASK Italian (drinks included) Never go hungry with free & heavily discounted menu on shift Wagestream available to instantly access earned wages Make the most of your time off work with discounts on cinema tickets, travel websites and big brands available Stay in touch with what's going on with our online Zizzi community that also provides access to your rotas and payslips Need some support? We have a free Employee Assistance Programme with access to GPs and wellbeing support Time for a break with 28 days holiday (pro rata) Plenty of opportunity to develop and progress your career if that's what you want Plan for the future with Company pension contributions Look the part with Zizzi branded T-Shirts and aprons provided What will you be doing? Here's a taster: Stepping into the Head Chef's shoes whilst they're away, running the kitchen and leading the team to deliver exceptional food, whilst ensuring maximum profitability. Be passionate about our food, knowing the menu and our specs inside out, be able to work across any section, and sharing this passion with your team. Planning for shifts, making sure the right level of food is prepared, and delegating duties to the team. Working with the whole restaurant team to help deliver Great Times for our customers and taking absolute pride in the presentation and quality of food from your kitchen. Making sure the restaurant and kitchen is Looking Fabulous at all times, are hitting the mark set out in our policies, processes and guidelines, and that your team are doing the same. And you do all that through our Zizzi Values - its what matters to us Growth - You aim to be better than yesterday. We're on a constant journey to be better, so we seek growth as a team, in our business and in the ways we contribute to the world. Individuality - You celebrate the differences. We take pride in what makes us special, and encourage everyone to be the best version of themselves whoever they are. Drive - You make it happen. We adapt to the challenges of today, avoiding cutting corners, and motivate everyone to strive for more. Togetherness - You want to be part of more. We always have each others backs, embracing the challenges as much as the great times. Fun - You enjoy the everyday. As much as we take our goals seriously, we don't take ourselves seriously.   We are Zizzi. At Zizzi we are a family. It's never me, always we. Customers included. Read Less
  • Casual Room Attendant - Cardiff  

    - Cardiff
    JOB TITLE – Casual Room Attendant  DEPARTMENT – HousekeepingCONTRACT T... Read More
    JOB TITLE – Casual Room Attendant  DEPARTMENT – HousekeepingCONTRACT TYPE – CasualRATE OF PAY - £12.21 per hour HOURS - as and when required basisLOCATION – Cardiff CF10 1DAID – REQ4953OVERVIEW - Join the ‘Greatest Story in Hospitality’ by becoming one of our ‘Hospitality Heroes’ as Housekeeping Associate based in our Parkgate Hotel - just one of the fantastic opportunities we offer from ‘Manor to Marina’. OUR IDEAL HERO WILL HAVE -  • Good command of English • Cleaning experience• High attention to detail • Work under pressure IMPLEMENTING OUR ‘YES, WE CAN’ PHILOSOPHY, YOU WILL - • Cleans all assigned check-out and stay over rooms according to The Celtic Collection standard• Remove all room service trays and items are left in rooms. • Reports all maintenance requests to Floor housekeepers. • Ensures that all guest corridors, lift landing areas and back-of-house areas are clean, well maintained and kept properly at all times.• Performs related duties and special assignments as and when required.GROW WITH US -As a Celtic Collection employee, you will be able to say –• I am equipped, trained, and supported to do THE BEST JOB I CAN• I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS• I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment• I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role• I am THANKED and RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUED• I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAYRECRUITMENT INFO - In the event we receive a high number of applications, we reserve the right to close this campaign early. In line with the requirements of the Asylum and Immigration Act of 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. The Celtic Collection is an equal opportunities employer and welcomes interest from applicants of all ages.  Read Less
  • JOB TITLE – Assistant Bars ManagerDEPARTMENT – Food & Beverage CON... Read More
    JOB TITLE – Assistant Bars ManagerDEPARTMENT – Food & Beverage CONTRACT TYPE - PermanentRATE OF PAY - £28,542 per Annum plus excellent benefits!HOURS – 40 hours over 5 days, including weekendsLOCATION – Cardiff CF10 1DAID – REQ5632OVERVIEW - Join the ‘Greatest Story in Hospitality’ by becoming one of our ‘Hospitality Heroes’ as an Assistant Bars Manager based in our Parkgate Hotel - just one of the fantastic opportunities we offer from ‘Manor to Marina’. OUR IDEAL HERO WILL HAVE -  •A naturally friendly manner with a calm, confident personality•A passion for delivering exceptional service in a high-volume environment•Proven experience in a similar role at a 4 or 5-star property, or high-end restaurant•Strong people management skills and the ability to handle operational challenges•Diploma-level qualification (or equivalent) is preferredIMPLEMENTING OUR ‘YES, WE CAN’ PHILOSOPHY, YOU WILL - •Lead, inspire, and train a dynamic Food & Beverage team•Bring innovation and fresh ideas to enhance guest experiences•Maintain the highest service standards across all F&B areas•Foster a positive, motivated team culture through strong leadershipBE RECOGNISED AND REWARDED -  As one of our ‘Hospitality Heroes’ you will receive a host of Company benefits such as - •Access to career development training from day one•Discounts on food & beverage and hotel stays•Discounted leisure membership•Free GP virtual appointment service•24/7 wellbeing helpline•NEST pension scheme•Social Club•Staff appreciation events•Monthly and end-of-year awardsGROW WITH US -As a Celtic Collection employee, you will be able to say –•I am equipped, trained, and supported to do THE BEST JOB I CAN•I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS•I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment•I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role•I am THANKED and RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUED•I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAYRECRUITMENT INFO - In the event we receive a high number of applications, we reserve the right to close this campaign early. In line with the requirements of the Asylum and Immigration Act of 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. The Celtic Collection is an equal opportunities employer and welcomes interest from applicants of all ages.  Read Less
  • Linen Porter - Cardiff  

    - Cardiff
    JOB TITLE – Housekeeping Associate - PorterDEPARTMENT – HousekeepingCO... Read More
    JOB TITLE – Housekeeping Associate - PorterDEPARTMENT – HousekeepingCONTRACT TYPE – Permanent RATE OF PAY - £12.32 per hour plus fantastic benefits!HOURS – 32 hours per weekLOCATION – Cardiff CF10 1DAID – REQ5595OVERVIEW - Join the ‘Greatest Story in Hospitality’ by becoming one of our ‘Hospitality Heroes’ as Housekeeping Porter based at our Parkgate Hotel - just one of the fantastic opportunities we offer from ‘Manor to Marina’. OUR IDEAL HERO WILL HAVE -  • Good command of English • Cleaning experience• High attention to detail • Work under pressure IMPLEMENTING OUR ‘YES, WE CAN’ PHILOSOPHY, YOU WILL - • Ensure all housekeeping stations are stocked with linens, toiletries, and cleaning supplies.• Deliver additional cots, beds, towels, and amenities to guest rooms upon request.• Keep housekeeping areas, corridors, and storerooms clean, tidy, and well-organized.• Assist with spot-cleaning carpets and upholstery to maintain a pristine environment.• Ensure all rubbish is collected and disposed of correctly, maintaining hygiene standards.• Assist housekeeping staff with any additional duties to ensure a smooth operation.BE RECOGNISED AND REWARDED -  As one of our ‘Hospitality Heroes’ you will receive a host of Company benefits such as - • Access to career development training from day one• Discounts on food & beverage and hotel stays• Discounted leisure membership• Free GP virtual appointment service• 24/7 wellbeing helpline• NEST pension scheme• Social Club• Staff appreciation events• Monthly and end-of-year awardsGROW WITH US -As a Celtic Collection employee, you will be able to say –• I am equipped, trained, and supported to do THE BEST JOB I CAN• I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS• I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment• I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role• I am THANKED and RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUED• I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAYRECRUITMENT INFO - In the event we receive a high number of applications, we reserve the right to close this campaign early. In line with the requirements of the Asylum and Immigration Act of 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. The Celtic Collection is an equal opportunities employer and welcomes interest from applicants of all ages.  Read Less
  • JOB TITLE – Casual Food and Beverage AssociateDEPARTMENT – Food an... Read More
    JOB TITLE – Casual Food and Beverage AssociateDEPARTMENT – Food and BeverageCONTRACT TYPE - CasualRATE OF PAY - £7.55 - £12.21 per hour depending on ageHOURS – As and when requiredLOCATION – Cardiff, CF10 1DAID – Req5666OVERVIEW - Join the ‘Greatest Story in Hospitality’ by becoming one of our Casual Food and Beverage ‘Hospitality Heroes’ in our Sorting Office restaurant based in our Parkgate Hotel, just one of the fantastic opportunities we offer from ‘Manor to Marina’. OUR IDEAL HERO WILL HAVE -  * Experience in a 4* or 5* Food and Beverage environment* Basic food and wine knowledge* A genuine interest in the industry* Flexibility to work long hours due to the needs of the business* Excellent personal grooming standards* 5 x GCSEs including English and MathsIMPLEMENTING OUR ‘YES, WE CAN’ PHILOSOPHY, YOU WILL - * Work on a variety of occasions from family celebrations to celebrity events* Deliver outstanding food and beverage service to our highly-valued guests* Provide first-class information on our food and drinks package* Demonstrate calmness under pressure during peak times* Ensure that our guests want to come back for moreGROW WITH US -As a Celtic Collection employee, you will be able to say –* I am equipped, trained, and supported to do THE BEST JOB I CAN* I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS* I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment* I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role* I am THANKED and RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUED* I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAYRECRUITMENT INFO - Read Less
  • Bar Supervisor - Cardiff  

    - Cardiff
    JOB TITLE – Bar Supervisor DEPARTMENT – Food and BeverageCONTRACT TYPE... Read More
    JOB TITLE – Bar Supervisor DEPARTMENT – Food and BeverageCONTRACT TYPE – Permanent RATE OF PAY - £12.48 per hour plus amazing benefits HOURS – 37.5 per week, over 5 daysLOCATION – Cardiff, CF10 1DAID – REQ5634OVERVIEW - Join the ‘Greatest Story in Hospitality’ by becoming one of our Bartender ‘Hospitality Heroes’ based in our Parkgate Hotel - just one of the fantastic opportunities we offer from ‘Manor to Marina’. OUR IDEAL HERO WILL HAVE -  •1-2 years’ experience in a 4* or high-end establishment.•Exceptional customer service skills and a passion for hospitality.•Strong mixology knowledge with the ability to craft premium cocktails.•Attention to detail and enthusiasm for creating memorable guest experiences.•The ability to work efficiently under pressure in a fast-paced environment.IMPLEMENTING OUR ‘YES, WE CAN’ PHILOSOPHY, YOU WILL - •Create, prepare, and serve a variety of beverages, including classic cocktails, wines, spirits, beers, and soft drinks.•Deliver outstanding customer service, ensuring guests receive the ultimate service standards they expect and deserve.•Maintain a clean, organized, and well-prepared bar area at all times.•Develop a deep understanding of wines, spirits, and cocktail craftsmanship.•Assist in driving service standards and setting an example for juniorBE RECOGNISED AND REWARDED -  As one of our ‘Hospitality Heroes’ you will receive a host of Company benefits such as - • Access to career development training from day one• Discounts on food & beverage and hotel stays• Discounted leisure membership• Free GP virtual appointment service• 24/7 wellbeing helpline• NEST pension scheme• Social Club• Staff appreciation events• Monthly and end-of-year awardsGROW WITH US -As a Celtic Collection employee, you will be able to say –• I am equipped, trained, and supported to do THE BEST JOB I CAN• I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS• I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment• I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role• I am THANKED and RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUED• I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAYRECRUITMENT INFO - In the event we receive a high number of applications, we reserve the right to close this campaign early. In line with the requirements of the Asylum and Immigration Act of 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. The Celtic Collection is an equal opportunities employer and welcomes interest from applicants of all ages.  Read Less
  • Chef - Cardiff  

    - Cardiff
    Chef - UK - CardiffCalling all Pizza lovers!!.......(Pasta lovers are... Read More
    Chef - UK - CardiffCalling all Pizza lovers!!.......(Pasta lovers are welcome too) Chef £12.65 per hour plus tronc and benefits  As part of the Back of House team you could be making salads, desserts, pasta or pizza in the theatre of the open kitchen, prepping and organising to make a great shift. What you'll get: Treat yourself and your friends with 50% Zizzi & ASK Italian (drinks included) Never go hungry with free & heavily discounted menu on shift Get rewarded by your customers with a generous tronc system Wagestream available to instantly access earned wages Make the most of your time off work with discounts on cinema tickets, travel websites and big brands available Stay in touch with what's going on with our online Zizzi community that also provides access to your rotas and payslips Need some support? We have a free Employee Assistance Programme with access to GPs and wellbeing support Time for a break with 28 days holiday (pro rata) Plenty of opportunity to develop and progress your career if that's what you want Plan for the future with Company pension contributions Look the part with Zizzi branded T-Shirts and aprons provided What will you be doing? Here's a taster: Be passionate about our food, knowing the menu and our specs inside out, and sharing this passion with your team. Working with the whole restaurant team to help deliver Great Times for our customers and taking absolute pride in the presentation and quality of food from your kitchen. Making sure the restaurant and kitchen is Looking Fabulous at all times, are hitting the mark set out in our policies, processes and guidelines, and that your team are doing the same. And you do all that through our Zizzi Values - its what matters to us Growth - You aim to be better than yesterday. We're on a constant journey to be better, so we seek growth as a team, in our business and in the ways we contribute to the world. Individuality - You celebrate the differences. We take pride in what makes us special, and encourage everyone to be the best version of themselves whoever they are. Drive - You make it happen. We adapt to the challenges of today, avoiding cutting corners, and motivate everyone to strive for more. Togetherness - You want to be part of more. We always have each others backs, embracing the challenges as much as the great times. Fun - You enjoy the everyday. As much as we take our goals seriously, we don't take ourselves seriously. We are Zizzi. At Zizzi we are a family. It's never me, always we. Customers included. Read Less
  • Shift Manager - Cardiff  

    - Cardiff
    SHIFT MANAGER - CardiffShift Manager - CardiffWhat we offer You: 13.... Read More
    SHIFT MANAGER - CardiffShift Manager - CardiffWhat we offer You: 13.10 - 18.10 per hour OTE (including service charge - our data says you can earn between 1 to 5 per hour on top of your pay) Service charge split equally (100% goes to the team) Guaranteed full time or part time contracted hours Complimentary team food & soft drinks while on shift VIB (Very Important Burgers) - 100/month, food & drink allowance off shift Your birthday off work, fully paid 28 days holiday (inclusive of bank holidays) Up to 1000 "Refer a Friend" scheme (T&C apply) Cycle to work scheme Enhanced company sick pay, after your first year with Honest Enhanced maternity or paternity pay, after your first year with Honest Craft Exchange Programme - where you can get paid for jobs around Honest that you may have an interest, for example sign-writing, social media, etc. Progression opportunities:You will have the opportunity to progress to an Assistant Managers level within Honest. The role and You:We're looking for a Shift Manager who believes in the power of "old school" hospitality and great, fresh food to make someone's day. We host our customers just like we host our family, and we always give our 100% to create that great experience. In addition to being an eager and hardworking Shift Manager, you will be ready to support your General and Assistant Manager in leadership responsibilities. You will be the perfect link between the floor team and management, working closely with your General and Assistant Manager you will be supporting in managing everything from standards and efficiency to your team's happiness. We want you to help generate a culture of loyalty, positivity and opportunity whilst recognising the positive impact you can have on your team and consumers.Areas of responsibility: Managing shifts Managing Food Safety and Health & Safety compliance Supporting in training and coaching the floor team Supporting in compliance & Reporting Constant improvement to the service and restaurant's performance We believe in equal access to support and opportunity that exists for all. We celebrate our differences and want you to help us to continually strive for diversity, inclusivity and a warm welcome for everyone. This means your name, age, race or gender doesn't need to be on your CV. If you'd rather take it off, that's good with us. Read Less
  • Cook - Cardiff  

    - South Glamorgan
    -
    Location: Cardiff Position: Cook Job Type: Full-Time, 40 hours per wee... Read More
    Location: Cardiff
    Position: Cook
    Job Type: Full-Time, 40 hours per week
    Contract: Temporary to Permanent
    Salary: From 12.50 per hour, depending on experience

    Key Responsibilities:
    • Prepare and cook meals according to menu requirements and dietary needs
    • Ensure food is prepared and served to a high standard of quality and presentation
    • Maintain a clean, safe, and hygienic working environment at all times
    • Work effectively as part of a team and follow kitchen procedures
    • Manage stock and kitchen supplies efficiently
    Requirements:
    • Level 3 Food Hygiene Certificate (Essential)
    • Standard DBS Certificate (Essential)
    • Previous experience in a similar cooking role preferred
    • Ability to work under pressure and maintain high standards
    • Good communication and teamwork skills
    If you're passionate about food and take pride in delivering excellent meals, we'd love to hear from you! Read Less
  • HR Case Manager - Bristol - Cardiff  

    - Gloucestershire
    HR Case Manager (Field-Based) Bristol - Cardiff Are you an experienced... Read More

    HR Case Manager (Field-Based) Bristol - Cardiff

    Are you an experienced HR professional with a strong background in managing complex employee relations cases? Do you thrive in a fast-paced, field-based role where no two days are the same?

    We re currently working on behalf of a leading national business to recruit a Field-Based HR Case Manager. This is a fantastic opportunity for someone with solid ER experience and excellent communication skills to join a well-established organisation that values professionalism, pragmatism, and strong HR partnerships.- You must live between Bristol & Cardiff or within 1.5 hours' commute to Bristol by car.

    The role will mainly work with the area between Bristol & Cardiff, but will require some national travel periodically

    Key Responsibilities:
    Provide expert telephone and written HR advice to line managers across all business areas

    Lead on complex and serious conduct, capability, and employee relations matters

    Support and coach managers through investigations, hearings, and appeals

    Draft, review and quality-check investigation reports and HR-related correspondence

    Attend and support face-to-face meetings at nationwide sites where necessary

    Maintain accurate case notes and update the Case Management System (CMS)

    Help to embed strong HR practice across the business through education and guidance

    What We re Looking For:
    Proven experience managing complex HR/ER cases in a fast-moving, multi-site environment

    Up-to-date knowledge of UK employment law

    Strong communication and coaching skills, with the confidence to influence at all levels

    Pragmatic, commercial approach to decision making

    CIPD Level 5 or 7 (or working towards 7) preferred

    Ability to travel across the UK with occasional overnight stays

    Full UK driving licence (company car provided)

    Why Apply?
    Be part of a business that supports development and encourages autonomy

    Work in a field-based position with the flexibility to manage your own caseload

    Join a team that genuinely values HR as a partner to the wider business

    New Ventures Recruitment Ltd is acting as a recruitment agency for this vacancy and is an equal opportunity employer.

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  • Hydraulic Modeller - Bristol/ Cardiff  

    - Bristol City
    Job DescriptionWork with AtkinsRéalis to make the world's outlook brig... Read More
    Job DescriptionWork with AtkinsRéalis to make the world's outlook brighter and healthier.Join our organization as an Hydraulic Modeller, where we have a huge variety of projects on-the-go at any one time. So when you start this role with us, it could take your career wherever your interests lie. You'll find everyone here is willing to pitch in and help because we all want you to succeed, and we're ready to help you grow.When it comes to living your life, we want you to get the most out of it. So, talk to us about all our flexible and remote working policies that can support your personal priorities. Also, ask us about some of our recent pledges for Women's Equality, as well as being a 'Disability Confident' and 'Inclusive Employer.'Our collaborative and multi-disciplinary team is one of the largest in the UK, providing water and wastewater infrastructure services alongside drainage design, SuDS and surface water management.Our wide variety of clients span across the UK and internationally and include water companies, local authorities, highways / rail authorities, and developers.It's an exciting time to be working for our UK Water business with unprecedented investment in the water industry. Due to continued framework successes, we seek to recruit an Hydraulic Modeller to join our Wastewater Team in Bristol. We are looking for entry level candidates who may have limited experience in the area but with good analytical skills and a desire to learn.What you can bring:An understanding of the UK water industry, environment and sustainability and desire to apply your skills to the challenges the environment faces.Previous demonstrable experience in wastewater modelling using InfoWorks ICM.Proactive self-starter, with a desire to learn and develop technically and be working towards a professional qualification.Good written and verbal communication skills.Proficiency with Microsoft Word, Excel, PowerPoint.What we offer? We aren't just engineers, environmental professionals, or consultants. We're pioneers, constantly innovating and pushing boundaries to tackle some of the world's most pressing challenges - especially when it comes to water. From enhancing our beautiful rivers and urban landscapes to building sustainable cities in the harshest environments - our Networks & Drainage Solutions (N&DS) team is at the forefront.Over the next 10 years, we plan to expand the practice rapidly to meet our clients' objectives. We're developing enhanced training courses to accelerate our staff resource capability. It means great futures for both new and experienced colleagues.The opportunities in our practice to grow as an individual are immense. You'll receive mentorship fromthe outstanding leaders we have within the team.From day one your personal development plan puts you in the driving seat of your career and you'll be supported to go as far as you want to go.Your purpose: To develop computer models, to investigate flooding and environmental problems and generation of outline solutions.Build, verification and analysis of hydraulic sewer models outputs.To development of 1D and 2D models to investigate flood risk and flooding mechanisms.Data handling and analysis.Use of GIS software (such as MapInfo & ArcGIS), to support our understanding of complex environmental problems.Development of reports and other project deliverables.Survey planning and survey supervision.To support junior members of the team, to proactively solve environmental problems for our clients. Why work for AtkinsRéalis?We're ranked as one of LinkedIn's Top 25 Companies, where UK professionals want to work and stay once, they join. We've also made the Times Top 50 employers for women.Our Infrastructure team uses innovation, new approaches and the power of data to help our clients deliver end-to-end projects and programmes for essential future infrastructure. And as the work becomes ever more complex, our employees continue to challenge the status quo.We're committed to engineering better for people and our planet, from our global Engineering Net-Zero programme to creating social value through EDAROTH community housing. We're proud of our active employee networks creating awareness and allyship for our under-represented groups. Not to mention programmes supporting communities outside AtkinsRéalis, including schools, charities, ex-forces and professionals returning after career breaks.Security clearance:This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance.We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves, thrive and develop. To help embed inclusion for all, from day one, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee networks to support staff from different backgrounds. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability.#LI-INFRASTRUCTURE | #LI-UK | #LI-ATKINS#APS#APSwaterjobs Worker TypeEmployeeJob TypeRegularAt AtkinsRéalis, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences. Read Less
  • Job DescriptionWork with AtkinsRéalis to make the world's outlook brig... Read More
    Job DescriptionWork with AtkinsRéalis to make the world's outlook brighter and healthier.You might know us for the great work we do across our wide variety of projects. We're proud to say it's thanks to our people's diversity of thought, expertise, and knowledge. And when you join us, you'll be a part of this genuinely collaborative environment, where everyone's voice is valued and treated equally.We're passionate about what we do, and we have a thriving team culture, simply put, this a great place to be. So, when it comes to your life outside of work, ask us about our flexible and remote working policies designed to help you get the most out of life.Our collaborative and multi-disciplinary team is one of the largest in the UK, providing water and wastewater infrastructure services alongside drainage design, SuDS and surface water management. Our wide variety of clients span across the UK and internationally and include water companies, local authorities, highways / rail authorities, and developers.It's an exciting time to be working for our UK Water business with unprecedented investment in the water industry. Due to continued framework successes, we seek to recruit a Principal / Associate Hydraulic Modeller to join our Wastewater Team in Bristol/ Cardiff to lead one of our hydraulic modelling frameworks, with a leading UK Water Company.What we offer?We aren't just engineers, environmental professionals, or consultants. We're pioneers, constantly innovating and pushing boundaries to tackle some of the world's most pressing challenges - especially when it comes to water. From enhancing our beautiful rivers and urban landscapes to building sustainable cities in the harshest environments - our Networks & Drainage Solutions (N&DS) team is at the forefront.Over the next 10 years, we plan to expand the practice rapidly to meet our clients' objectives. We're developing enhanced training courses to accelerate our staff resource capability. It means great futures for both new and experienced colleagues.The opportunities in our practice to grow as an individual are immense. You'll receive mentorship from the outstanding leaders we have within the team.From day one your personal development plan puts you in the driving seat of your career and you'll be supported to go as far as you want to go.Your purpose:Leading Storm Overflows Discharge Reduction Plan, flood alleviation and environmental solution development projects. Leading model build, model maintenance, and verification projects. Leading the development and delivery of wastewater catchment strategies and solutions. Responsible for the quality of outputs and compliance with standards & specifications. Driving continuous improvement in project delivery. Ability to manage and/or support project managers to manage, projects and programmes of works.Support in the development of tender responses and fee estimates. Supervising and developing staff and providing guidance to support their professional development. Contributing towards technical innovation and leading improvement workgroups. What you can bring:Understanding of UK Water Industry and regulatory issues. Proven track record in coordinating and delivering technically excellent projects. Expertise using InfoWorks ICM and ICM Exchange. Expertise in hydraulic modelling, catchment planning and solution development. Ability to review work of others to provide quality assurance and drive continuous improvement in work delivered to the client. Excellent collaboration and communication skills. Expertise in MS 365 applications, and knowledge in areas such as PowerBI and SharePoint. Experience working with software such as FME, Optimatics, Ruby (or similar) would be advantageous. Relevant degree or vocational qualification. Chartered with a relevant professional institution (i.e. ICE or CIWEM) would be advantageous.Why work for AtkinsRéalis?We're ranked as one of LinkedIn's Top 25 Companies, where UK professionals want to work and stay once, they join. We've also made the Times Top 50 employers for women.Our Infrastructure team uses innovation, new approaches and the power of data to help our clients deliver end-to-end projects and programmes for essential future infrastructure. And as the work becomes ever more complex, our employees continue to challenge the status quo.We're committed to engineering better for people and our planet, from our global Engineering Net-Zero programme to creating social value through EDAROTH community housing. We're proud of our active employee networks creating awareness and allyship for our under-represented groups. Not to mention programmes supporting communities outside AtkinsRéalis, including schools, charities, ex-forces and professionals returning after career breaks.Security clearance:This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance.We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves, thrive and develop. To help embed inclusion for all, from day one, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee networks to support staff from different backgrounds. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability.#LI-INFRASTRUCTURE | #LI-UK | #LI-ATKINS#APS#APSwaterjobsWorker TypeEmployeeJob TypeRegularAt AtkinsRéalis, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences. Read Less
  • Our CompanyThe SMS Environmental team offers expert knowledge, experie... Read More
    Our CompanyThe SMS Environmental team offers expert knowledge, experience and guidance to reassure clients that the environment they are responsible for is safe and compliant. SMS is proud of its people who are all highly talented, highly trained specialists and dedicated to providing outstanding customer service that clients can rely on.SMS is committed to ensuring the best personal development of every member of the team, helping the company maintain the highest standard of water treatment service and be recognised as a water treatment industry leader.Job Purpose:As Business Development Associate, you will predominately cover the Wales S.W Region of the UK as part of the Sales department generating new business.The purpose of this role is to develop you into a BDM by increasing your experience at obtaining new prospect and nurturing the relationships to on-board new clients to the company.As part of the BDA role, you will also be expected to build on existing relationships by either growing our service delivery through up-selling existing services or adding new service lines.You will focus on sales for commercial, industrial and process system water treatment servicing throughout the UK, and you will work with the Company's core values at the heart of everything you do.Key Responsibilities & Accountabilities:Implement sales plans in line with SMS growth strategy.Implement agreed sales plans to achieve sales targets for Harwell and Nationwide if appropriate.Identify new prospects and develop relationships with existing customer base.Raising quotes for internal (account managers) and external clients.Identify opportunities for marketing seminars/events and manage through to completion.Plan events and work with the marketing teams to promote these across various platforms.Arrange meetings for Senior members of the sales team (CEO, CMO, Chairman) and assist with those meetings, including delivering presentations of our service offering and Opuz demonstrations.Identify growth opportunities.Report sales prospects and ideas to the CMO.Champion the sales tracking process using HubSpot and ensure this is onboarded effectively through the rest of the sales teams.Essential Skills Previous sales experienceExcellent interpersonal communication skills and great networking skillsExceptional presentation skillsStrong IT skills- experience of using multiple internal systemsStrong Team PlayerDesirable Skills2+ years of Water Hygiene industry experienceStrong technical knowledge, experience and training within Industrial Water Treatments, such as cooling towers, closed systems and steam boilers is beneficialDegree in a Science subject or Engineering would be advantageous but not essentialQualificationsTechnical knowledge of Water Hygiene Industry would be very helpful.Health and Safety training and knowledgeClean driving licence - travelling to client's site is essential for this roleAbility to pass an Enhanced DBS checkDegree in a Science subject or Engineering would be advantageous but not essentialBenefits37.5 hours per week (Monday - Friday) 22 Days holiday per year plus bank holidays, offering you additional 1 day leave for birthday after 2 years serviceCommission SchemeCompetitive SalaryCity & Guilds Affiliated Training ProgrammePrivate Medical Care or Alternative Cash Plan after 2 years serviceEnhanced Sick, Maternity & Paternity Leave24/7 Employee Assistance ProgrammeEmployee Discount Scheme - saving up to £240 per month on food & groceriesCore Values Champions Rewards - peer nomination every quarter with reward vouchers for nominationsAnnual development & review process
Read Less
  • Quantity Surveyor - Cardiff/Swansea Office  

    - Cardiff
    Job DescriptionShape the highways of tomorrow.Join our collaborative P... Read More
    Job DescriptionShape the highways of tomorrow.Join our collaborative Project & Programme Services team, where we have a impressive variety of projects on the go at any one time. So, joining us means you could take your career wherever your interests lie. Everyone here is willing to pitch in and help because we all want you to succeed and are ready to help you develop.When it comes to living your life, we want you to get the most out of it. So, talk to us about all our flexible and remote working policies that can support your personal priorities. We also value your transferable skills and potential and can't wait to invest in your training, development, and progression.We are looking for a well-rounded Senior Quantity Surveyor with Pre and Post Contract experience on Infrastructure projects, in any the following sectors-Highways (National or Local Transport), Rail, Energy (Nuclear, Renewables, Carbon Capture), Utilities (Water, Communication, Etc), MOD, Aviation. We do not expect applicants to be experts in all areas of quantity surveying but have a drive to elevate their career and meet some of the prerequisites. If you believe you have the experience of a senior quantity surveyor and want to develop your skills by delivering projects for our clients and adding value through best practise and problem-solving, then a career within our Complex Infrastructure Commercial & Procurement discipline of AtkinsRéalis Project & Programme Services team could be the place for you.Your purpose:Have a quantity surveying / commercial degree or equivalent qualification. Have/are working towards a recognised Chartership.Experience in administering the NEC suite of contracts.Experience in commercially managing Infrastructure projects. i.e. within at least one sector. Know the standard methods of measurement - Highways and CESMM.Understand procurement documents required in the preparation of an ITT.Have a good understanding of construction techniques and technology. Are experienced in managing medium-sized projects with little supervision.Experience in the use of the full suite on Microsoft software.Have good written and oral communication skills. Proven record in working with multiple teams and stakeholders. Have a natural curiosity for developing innovative, sustainable and cost-effective solutions for our clients.What you can bring:Knowledge in compiling the full suite of ITT documents.Some experience in project and technical leadership.Proven record of developing client relationships.An interest in Business and Account Management.Why work for AtkinsRéalis?Looking for a place where you can engineer a better future? AtkinsRéalis is for you. Here, our digital-enabled approach transforms outcomes for people and the environment. You'll have a myriad of projects to choose from and endless possibilities for career growth. More responsibility, acclaimed training programmes and flexible working are part of our inclusive culture of prioritising diversity, health, and happiness.Join our Project & Programme Services team and expand your career on some of the industry's most exciting and newsworthy construction projects - from Sizewell C to the world's tallest hotel, London's Heathrow Airport to Europe's first eco-friendly mosque. You'll enjoy invaluable exposure to international expertise as well as innovation in local niche areas. Communities are at the heart of our work and our people are proud to be working towards a Net Zero Carbon future and regenerating cities across the UK.Security clearance:This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance.We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves, thrive and develop. To help embed inclusion for all, from day one, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee networks to support staff from different backgrounds. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability.#LI-UK#LI-ATKINS #PPSProContrWorker TypeEmployeeJob TypeRegularAt AtkinsRéalis, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences. Read Less
  • Senior Hydraulic Modeller - Bristol/ Cardiff  

    - Bristol City
    Job DescriptionWork with AtkinsRéalis to make the world's outlook brig... Read More
    Job DescriptionWork with AtkinsRéalis to make the world's outlook brighter and healthier.You might know us for the great work we do across our wide variety of projects. We're proud to say it's thanks to our people's diversity of thought, expertise, and knowledge. And when you join us, you'll be a part of this genuinely collaborative environment, where everyone's voice is valued and treated equally. funWe're passionate about what we do, and we have a thriving team culture, simply put, this a great place to be. So, when it comes to your life outside of work, ask us about our flexible and remote working policies designed to help you get the most out of life.Our collaborative and multi-disciplinary team is one of the largest in the UK, providing water and wastewater infrastructure services alongside drainage design, SuDS and surface water management. Our wide variety of clients span across the UK and internationally and include water companies, local authorities, highways / rail authorities, and developers.It's an exciting time to be working for our UK Water business with unprecedented investment in the water industry. Due to continued framework successes, we seek to recruit a Senior Hydraulic Modeller to join our Wastewater Team in Derby to lead one of our hydraulic modelling frameworks, with a leading UK Water Company.What you can bring:Understanding of UK Water Industry and regulatory issues.Proven track record in coordinating and delivering technically excellent projects.Expertise using InfoWorks ICM and ICM Exchange.Experience in hydraulic modelling, catchment planning and solution development.Ability to check the work of others to provide quality assurance and drive continuous improvement in work delivered to the client.What we offer:We aren't just engineers, environmental professionals, or consultants. We're pioneers, constantly innovating and pushing boundaries to tackle some of the world's most pressing challenges - especially when it comes to water. From enhancing our beautiful rivers and urban landscapes to building sustainable cities in the harshest environments - our Networks & Drainage Solutions (N&DS) team is at the forefront.Over the next 10 years, we plan to expand the practice rapidly to meet our clients' objectives. We're developing enhanced training courses to accelerate our staff resource capability. It means great futures for both new and experienced colleagues.The opportunities in our practice to grow as an individual are immense. You'll receive mentorship from the outstanding leaders we have within the team.From day one your personal development plan puts you in the driving seat of your career and you'll be supported to go as far as you want to go.Your purpose:Supporting with leading Storm Overflows Discharge Reduction Plan, flood alleviation and environmental solution development projects.Supporting the development and delivery of wastewater catchment strategies and solutions.Responsible for the quality of outputs and compliance with standards & specifications.Ability to manage and/or support project managers, to manage projects and programmes of works.Support in the development of tender responses and fee estimates.Supervising and developing staff and providing guidance to support their professional development.Contributing towards technical innovation.Why work for AtkinsRéalis?We're ranked as one of LinkedIn's Top 25 Companies, where UK professionals want to work and stay once, they join. We've also made the Times Top 50 employers for women.Our Infrastructure team uses innovation, new approaches and the power of data to help our clients deliver end-to-end projects and programmes for essential future infrastructure. And as the work becomes ever more complex, our employees continue to challenge the status quo.We're committed to engineering better for people and our planet, from our global Engineering Net-Zero programme to creating social value through EDAROTH community housing. We're proud of our active employee networks creating awareness and allyship for our under-represented groups. Not to mention programmes supporting communities outside AtkinsRéalis, including schools, charities, ex-forces and professionals returning after career breaks.Security clearance:This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance.We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves, thrive and develop. To help embed inclusion for all, from day one, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee networks to support staff from different backgrounds. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability.#LI-INFRASTRUCTURE | #LI-UK | #LI-ATKINS#APS#APSwaterjobsWorker TypeEmployeeJob TypeRegularAt AtkinsRéalis, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences. Read Less
  • H
    Customer Services Advisor - Cardiff (460R) - Cardiff About the job Job... Read More
    Customer Services Advisor - Cardiff (460R) - Cardiff About the job
    Job summary
    Discover a career in your hands at HMRC. Whether you\\\'re seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it\\\'s really like to work at HMRC.
    Visit our YouTube channel to watch the full series and come and discover your potential.
    At HMRC we have a vital purpose. We help people pay the correct amount of tax and provide financial support to families and individuals. We make sure money is available to fund the UK\\\'s public services such as hospitals and schools, answering around 50 million calls and handling 15 million items of customer correspondence every year.
    Our services support customers on behalf of the entire department, dealing with a broad range of different and complex customer enquiries.
    This is a great chance to start your career with HMRC and we offer real opportunities to progress and develop your career with us or the wider Civil Service if you choose.
    We\\\'re striving to be the best customer service organisation in the UK, and we need enthusiastic people to help us achieve this.
    See what it\\\'s like to work at HMRC : find out more about us or ask our colleagues a question. Questions relating to an individual application must be emailed as detailed later in this advert.
    Job description
    Our Customer Service Advisors are the voice of HMRC, using their brilliant communications skills to give our customers the best possible experience.
    HMRC is seeking a dedicated Customer Service Advisor to join our team.
    You\\\'ll be the first point of contact for our customers, providing a first-rate service by telephone, email or web chat.
    Your can-do attitude and passion for helping people will be key, as we fully train you to navigate various conversations and provide clear, quick information.
    We\\\'ll invest in you by providing structured training, development opportunities and a clear path for advancement.
    We are proud of our supportive, inclusive culture here at HMRC, with an emphasis on work-life balance.
    The work we do is meaningful, from supporting public services to ensuring the timely payment of benefits. We impact society positively; and by joining us, you\\\'ll contribute to a greater cause.
    Role Overview: As a Customer Service Advisor at HMRC, you will be the frontline support for our customers, providing essential advice and assistance, predominantly over the phone.
    Responsibilities:
    • Speaking to customers on the phone, helping them with their questions or issues.
    • Helping customers to pay the correct amount of tax at the right time.
    • Taking payments by phone and via our online services.
    • Creating customer records and keeping them up to date.
    • Using webchat and email to support our customers online

    If you are allocated to our Debt Management team your duties will also include:
    • Discussing, calculating and collecting interest and penalties for late payments or late filing of tax returns.

    (The team you are allocated to is decided when you are successful in your application.)
    There will be a virtual event held on Tuesday 15th July 2025 at 12:00 - 13:00. You\\\'ll be able to learn more about the role of a Customer Service Advisor and can ask any questions prior to the closing date.
    If you wish to attend, please enter your email address on the following form: a flexible employer, we will consider part-time requests. (Part-time is a minimum of 25 hours per week covering variety of shifts. All shift patterns, working days and hours will be discussed with your manager when you join us. Pay and annual leave will be pro-rata if we can agree your request).
    We work a variety of shifts between 7:45am and 8pm, Monday to Saturday, to make sure we can help customers when they need us.
    You will work a maximum of one late shift per week (ending at 8pm) and a maximum of 6 Saturdays each year.
    The majority of roles within customer services allow you to work from home two days a week if you choose, this includes Saturday and 8 pm shifts.
    On the days you attend the office, you will be working in the location shown in the title heading of this advert.
    During your induction training programme, which will last between 6 -12 weeks, you will be expected to work full time 37 hours per week and your working pattern will be Monday - Friday between 9.00am and 5.00pm. All training will take place in your designated Regional Centre and further details will be confirmed once you start your employment with HMRC. Time off or annual leave is not normally allowed during the first 6 weeks of training.
    You can find out more about what it\\\'s like being a Customer Service Advisor at HMRC on the Civil Service Careers website.
    Watch these videos to find out more about Customer Service roles at HMRC:
    Our Professions - Customer Service Advisor at HMRC
    Our Professions - Customer Services Group at HMRC
    Our Customer Service Advisor role - all you need to know
    Person specification
    What are we looking for?
    No experience is necessary as you will be fully trained, but we would like you to be comfortable talking on the phone and discussing debt with our customers.
    You will also need to be comfortable writing up notes, as this is mainly a phone-based role.
    We are looking for individuals with the drive and passion to make a difference to people\\\'s lives, and need people:
    • With great verbal and written communication skills in English (and Welsh where required)
    • dedicated to providing brilliant customer service
    • with a can-do attitude and passion for supporting people
    • with a resilience to work in a demanding and rewarding environment
    • with the ability to provide information quickly and clearly
    • comfortable in handling various types of conversations
    • to have basic maths skills.

    This role is not eligible for \\\'skilled worker\\\' sponsorship.
    The Home Office has specific rules around eligibility for sponsorship, including a minimum salary requirement of £38,700. In some cases, the minimum can be reduced to £30,960 (via \\\'tradable points\\\') but this role pays below both amounts, and therefore is not eligible.
    Behaviours
    We\\\'ll assess you against these behaviours during the selection process:
    • Managing a Quality Service
    • Delivering at Pace
    • Communicating and Influencing

    Benefits
    Alongside your salary of £26,770, HM Revenue and Customs contributes £7,755 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
    HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.
    We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.
    • Pension - We make contributions to our colleagues\\\' Alpha pension equal to at least 28.97% of their salary.
    • Family friendly policies.
    • Personal support.
    • Coaching and development.

    To find out more about HMRC benefits and find out what it\\\'s really like to work for HMRC hear from our insiders.
    Things you need to know
    Selection process details
    This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Ability and Experience.
    To help you prepare, below is a rundown of what to expect during the selection process:
    • Eligibility form
    • Application form
    • Civil Service Customer Service Test
    • Video interview

    We acknowledge that AI can assist you in your application. Find our guidelines here.
    Eligibility & Application form
    Please take extra care to tick the correct boxes in the eligibility sections of your application form. We understand mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we will not be able to reopen your application for you. If you do make a mistake, please contact us via: - Use the subject line to insert appropriate wording for example - \\\'Please re-open my application - Cardiff 460R - 414754 & vacancy closing date 21st July 2025 To check that you are eligible to apply for this role, please review the eligibility information before submitting your application.
    Civil Service Customer Service Test
    After submission of the first stage of your application, you will be invited to complete a Civil Service Customer Service Test, If you successfully pass the test, you will be invited to complete the final stage of the application.
    Guidance and details on how to access the test will be given to you before you take it. Please allow yourself plenty of time to complete it, as there will be no technical help or guaranteed assistance after 08:00am on 21/07/2025.
    Please complete the online test as soon as possible (within 24 to 48 hours is recommended), the closing date for the tests is 14:00 on 21/07/2025 If you fail to complete the online test before the deadline your application will be withdrawn.
    Guidance for the test will be available when you are invited to take the test. The test is administered online and accessed via the CS Jobs website.
    Please ensure that any technical issues with the test are reported with supporting evidence prior to 08:00 on 21/07/2025 There will be no extension to the deadline for completing the test.
    Also be advised that Online Tests may only be one element of the application process. You should ensure you set aside plenty of time to undertake the full application process for this role. Late applications will not be accepted.
    Please note that the Online test will not be available on
    • Sunday 13th July

    Video interview
    If you are invited to an interview, it will be a video interview, based on Civil Service Behaviours. We will send you full instructions on how to access it, what ID you\\\'ll need to show us, and what it involves. Please read through these carefully, it will help you to be fully prepared.
    After you receive your interview invite, you\\\'ll have 7 days to complete and submit the interview. If you won\\\'t be able to do this in time, please contact us with your reasons before the deadline at . Unfortunately, if you don\\\'t contact us in time your application will be withdrawn.
    If a high number of applications are received, we may implement an interview approach whereby if you fail to achieve the minimum standard on any of the questions, the assessors will not mark the remainder of the interview. If your responses consistently demonstrate the required level in these areas, we will continue with a full evaluation .
    To help you develop your skills, you will receive feedback on all scored responses.
    A reserve list may be held for a period of up to 12 months from which further appointments may be made for the same or similar roles - if this applies to you, we\\\'ll let you know via your Civil Service Jobs account.
    Applications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy.
    Reasonable Adjustments
    We want to make sure no one is put at a disadvantage during our recruitment process. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate.
    If you need a change to be made so that you can make your application, you should contact the UBS Recruitment Team via as soon as possible before the closing date to discuss your needs.
    Complete the \\\"Assistance required\\\" section in the \\\"Additional requirements\\\" page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you\\\'re deaf, a Language Service Professional.
    Diversity and Inclusion
    At HMRC we are committed to creating a great place to work for all our colleagues and creating an inclusive and respectful environment that reflects the diversity of the society we serve.
    Diverse perspectives and experiences are critical to our success, and we welcome applications from all people, from all backgrounds, with the experience and skills needed to perform this role.
    We\\\'re committed to creating a great place to work for all our colleagues here at HMRC and want everyone to feel valued and supported to achieve their potential.
    Click here for more information on how we make this happen.
    Important information for existing HMRC contractual homeworkers:
    Please note that this role is unsuitable for contractual homeworkers due to the nature and/or requirements of the role.
    Terms and Conditions
    Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement, this will be tested as part of the selection process.
    HMRC has a presence in every region of the UK. For more information on where you might be working, review this information on our locations.
    The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences.
    Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application(s) will be withdrawn from the process. Recording of interviews is prohibited unless explicit agreement is sought in line with the UK General Data Protection Regulations.
    Questions relating to an individual application must be emailed as detailed later in this advert.
    Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant\\\'s details held on the IFD will be refused employment.
    A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.
    New entrants will join on the minimum of the pay band.
    If you experience accessibility problems with any attachments on this advert, please contact the email address in the \\\'contact point for applicants\\\' section.
    Feedback will only be provided if you attend an interview or assessment.
    Security
    Successful candidates must undergo a criminal record check.
    People working with government assets must complete baseline personnel security standard (opens in new window) checks.
    Nationality requirements
    This job is broadly open to the following groups:
    • UK nationals
    • nationals of the Republic of Ireland
    • nationals of Commonwealth countries who have the right to work in the UK
    • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
    • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
    • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
    • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
    Further information on nationality requirements (opens in a new window)
    Working for the Civil Service
    The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
    We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission\\\'s recruitment principles (opens in a new window).
    The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
    The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
    Diversity and Inclusion
    The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window). Read Less
  • H
    Financial Investigator - Economic Crime Operations - Cardiff About the... Read More
    Financial Investigator - Economic Crime Operations - Cardiff About the job
    Job summary
    Discover a career in your hands at HMRC. Whether you\\\'re seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it\\\'s really like to work at HMRC.
    Visit our YouTube channel to watch the full series and come and discover your potential.
    About Fraud Investigation Service
    HMRC\\\'s Fraud Investigation Service (FIS) is responsible for the department\\\'s civil and criminal investigations. FIS ensures that HMRC has an effective approach to tackling the most serious tax evasion and fraud.
    FIS is home to a wide range of people with a variety of skills and professional backgrounds - including accountants, cybercrime specialists, criminal justice professionals, tax professionals and operational delivery teams to name a few. We use a range of powers and approaches to protect funding for UK public services, investigating the most harmful tax cheats and ensuring none are beyond our reach. We target a variety of threats, including complex offshore evasion, international smuggling of illicit excise goods, exports of controlled weapons and technology, labour market abuses, money laundering, VAT and Self-Assessment repayment frauds and a host of other fraudulent attacks.
    The Economic Crime (EC) deputy directorate brings together our Supervision, Proceeds of Crime Operations and Illicit Finance teams and forms an integral part of the HMRC Serious Fraud Strategy. Working closely across the department and the wider Law Enforcement community, using specialist expertise and modern technology we put illicit finance at the centre of operations. Our operational teams tackle the financial aspects of cases that will ultimately deter, disrupt, and remove assets from tax fraudsters to level the playing field for the honest majority. EC has several specialist teams who perform unique functions within HMRC, but which are common to other areas of the public sector.
    Job description
    As a Financial Investigator, you\\\'ll be at the forefront of disrupting serious tax fraud and illicit financial flows, focusing on recovering proceeds of crime and disrupting financial criminal activity. This role combines investigative expertise with legal knowledge to identify, restrain, and confiscate assets derived from criminal conduct.
    You\\\'ll lead financial investigations across recovery areas, collaborating with tax professionals, insolvency specialists, forensic accountants and Economic Crime teams to identify effective recovery methods.
    You will deliver complex and impactful investigations including restraint and confiscation, detained cash investigations and Proceeds of Crime Act (POCA) Part 5 work.
    Key Responsibilities:
    Court Applications: Attend court and make court applications and respond to questions from Judiciary and Court officials. Act as an Assurance Officer in line with the Proceeds of Crime Act (POCA) 2002, other relevant legislation, case law, and Codes of Practice.
    Material Analysis: Analyse financial and case-related material to improve recovery opportunities.
    Case Preparation: Prepare cases for court and attend court to give evidence when necessary.
    Continuous Learning: Keep your knowledge and relevant accreditations up to date with changes in the law and technical and professional developments.
    Stakeholder Relationships: Build and maintain effective working relationships with key stakeholders, both internal and external, to ensure Illicit Finance is at the heart of all FIS investigation work.
    Mentor and support colleagues to lead and direct casework.
    Potential line management responsibilities for Financial Investigators, Financial Intelligence Officers and other Economic Crime Operations staff.
    Case Management: Maintain and update case management systems accurately on an ongoing basis.
    Additional Responsibilities for Authorised Officers:
    Operational Planning: Plan, lead, and deploy operationally to maximize cash and listed assets interdiction opportunities.
    Wider Activities: Deploy operationally on broader activities to enhance Financial Investigations in other areas of Fraud Investigation Service.
    Person specification
    We are seeking candidates who can demonstrate strong decision-making and problem-solving skills. You should have a proven ability to think laterally and drive forward investigations. Excellent communication skills are essential, with the ability to effectively communicate and negotiate with both internal and external stakeholders.
    At HMRC, we are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.
    Please note: Security Check (SC) clearance level, either already held or willing to obtain, is a requirement of this role. Please see Additional Security Information and Security sections below.
    Essential Criteria:
    • Recent experience of undertaking civil or criminal investigations.

    Desirable Criteria:
    • National Crime Agency Financial Investigation Accreditation / Financial Investigation training.
    • National Crime Agency Restraint and Confiscation Accreditation.
    • POC Authorised Officer Training.
    • BTEC Level 3 Advanced Diploma Enforcement Investigation.
    • CFPAB Accredited Counter Fraud Specialist.
    • Policing Professionalising Investigative Practice (Level 2) (PIP2).
    • Good knowledge of tax regimes administered by HMRC and Civil Recovery Options to maximise Asset Recovery.

    Flexibility Payment:
    This post attracts a Level 1a Flexibility Payment (FP) that is paid monthly with salary. This FP allows HMRC flexibility to change your work pattern, at short notice, to meet business needs. Additionally, you will be expected to work longer hours from time to time, at weekends and outside your normal working hours/days (including bank holidays). In applying for a position and accepting the FP you agree that you can and will meet those attendance requirements.
    Note: Payment of FP is dependent on successful completion of role specific training. You are not eligible for FP until that stage is reached (see the attached document for details). FP levels are reviewed annually - on a business need and personal basis - and may be subject to change. If you currently receive the Flexibility Payment, which may include Transition Protection and/or a Maintained Pension Value, moving to a new role may affect your payments.
    Details of the Flexibility Payment can be found in the attached document.
    Behaviours
    We\\\'ll assess you against these behaviours during the selection process:
    • Making Effective Decisions
    • Leadership

    Benefits
    Alongside your salary of £36,320, HM Revenue and Customs contributes £10,521 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
    HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.
    We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.
    • Pension - We make contributions to our colleagues\\\' Alpha pension equal to at least 28.97% of their salary.
    • Family friendly policies.
    • Personal support.
    • Coaching and development.

    To find out more about HMRC benefits and find out what it\\\'s really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service.
    Things you need to know
    Selection process details
    This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.
    How to Apply
    As part of the application process, you will be asked to provide the following:
    • A name-blind CV, to include your job history and experience for up to your last 3 jobs/roles. Please use no more than 100-words per role to provide a summary of your key achievements and main responsibilities.
    • A 750-word Personal Statement, describing how your skills and experience meet the Person Specification and Essential Criteria.

    Please complete a separate statement (max 250-words) for the Desirable Criteria, if applicable, on your application. This is not essential for the role but may be considered by the vacancy-holder where candidates have the same scores at sift or interview.
    Further details around what this will entail are listed on the application form.
    We acknowledge that AI can assist you in your application. Find our guidelines here.
    Sift
    At full sift your CV and Personal Statement will be assessed, with the successful candidates being invited to interview.
    We may also raise the score required at any stage of the process if we receive a high number of applications.
    Interview
    During the panel interview, you will be asked Experience-based questions to explore your skills, abilities and experience relevant to the role responsibilities and Essential Criteria.
    You will also be asked Behaviour-based questions on Making Effective Decisions and Leadership.
    Interviews will take place face to face in the Cardiff Regional Centre.
    Sift and interview dates to be confirmed.
    Eligibility
    Please take extra care to tick the correct boxes in the eligibility sections of your application form. We understand mistakes sometimes happen but if you contact us later than two working days(Monday-Friday) before the vacancy closes, we will not be able to reopen your application for you. If you do make a mistake with your eligibility form, please contact us via: - Use the subject line to insert appropriate wording for example - \\\'Please re-open my application - 412672 & vacancy closing date (insert date)\\\'.
    To check that you are eligible to apply for this role, please review the eligibility information before submitting your application.
    Reserve List
    A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles - if this applies to you, we\\\'ll let you know via your Civil Service Jobs account.
    Merit List
    After interview, a single merit list will be created, and you will only be considered for posts in locations you have expressed a preference for. Appointments will be made in strict merit order in line with the set number of roles in each location.
    Criminal Record Check
    Applications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy.
    Reasonable Adjustments
    We want to make sure no one is put at a disadvantage during our recruitment process. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate.
    If you need a change to be made so that you can make your application, you should:
    • Contact the UBS Recruitment team via as soon as possible before the closing date to discuss your needs.

    Complete the \\\"Assistance required\\\" section in the \\\"Additional requirements\\\" page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you\\\'re deaf, a Language Service Professional.
    Additional Security Information
    Please note: in addition to the standard pre-employment checks for appointment into the Civil Service, all candidates must also obtain National Security Vetting at Security Check (SC) clearance level for this vacancy. You will normally need to meet the minimum UK residency period as determined by the level of vetting being undertaken, which for SC is 5 years UK residency prior to your vetting application. If you have any questions about this residency requirement, please speak to the vacancy holder for this post.
    Important information for existing HMRC contractual homeworkers
    Please note that this role is unsuitable for contractual homeworkers due to the nature and/or requirements of the role.
    Additional Information
    We are looking into ways to enhance the applicant experience.
    As part of our legitimate interests, we are testing the use of new technologies such as automation and/or Artificial Intelligence in the assessment for CV, personal statement and behaviour statement.
    Please note that for this specific vacancy, this testing may run in parallel with our standard assessment process and will not influence or determine the outcome of your application in any way. You can read the Civil Service Jobs and HMRC Privacy Notices for more information about our lawful basis for processing your personal data and HMRC\\\'s use of AI.
    If you don\\\'t want your data to be used as part of the trial, please send your Application ID and the Vacancy Reference to
    Terms and Conditions
    Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement, this will be tested as part of the selection process.
    HMRC has a presence in every region of the UK. For more information on where you might be working, review this information on our locations.
    The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences.
    Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application(s) will be withdrawn from the process.
    Recording of interviews is prohibited unless explicit agreement is sought in line with the UK General Data Protection Regulations.
    Questions relating to an individual application must be emailed as detailed later in this advert.
    Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant\\\'s details held on the IFD will be refused employment.
    A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.
    New entrants will join on the minimum of the pay band.
    Please note, if you are applying for roles on a part-time basis, the salary agreed will be pro-rata, reflective of the working hours agreed within your contract.
    If you experience accessibility problems with any attachments on this advert, please contact the email address in the \\\'Contact point for applicants\\\' section.
    Feedback will only be provided if you attend an interview or assessment.
    Security
    Successful candidates must undergo a criminal record check.
    Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).
    See our vetting charter (opens in a new window).
    People working with government assets must complete baseline personnel security standard (opens in new window) checks.
    Nationality requirements
    This job is broadly open to the following groups:
    • UK nationals
    • nationals of the Republic of Ireland
    • nationals of Commonwealth countries who have the right to work in the UK
    • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
    • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
    • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
    • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
    Further information on nationality requirements (opens in a new window)
    Working for the Civil Service
    The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
    We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission\\\'s recruitment principles (opens in a new window).
    The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
    The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
    Diversity and Inclusion
    The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window). Read Less
  • A

    Welsh Medium TA - Cardiff  

    - Cardiff
    -
    SEN Teaching Assistant (TA) Cardiff, Welsh Medium September Start... Read More

    SEN Teaching Assistant (TA)

    Cardiff, Welsh Medium

    September Start

    Are you passionate about working with young people? Do you have experience of working in an SEN environment? Are you a fluent Welsh speaker? If so, please read on!

    Academics are currently advertising for a Welsh speaking Teaching Assistant (TA) to work at a lovely Welsh medium primary school in Blackwood. The position is full time and ...


    WHJS1_UKTJ

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    Company description Drive the Future of Fleet Management with The AA –... Read More
    Company description

    Drive the Future of Fleet Management with The AA – Join Us as a Fleet Coordinator

    Location: Cardiff, Hybrid working with 3 days in our Cardiff Office

    Contract: Full-Time, Fixed-Term Contract

    Working Hours: Monday – Friday

    Salary: Up to £27,000

    Think The AA is just roadside rescue? Think again. We’re one of the UK’s most trusted brands, supporting millions with services from insurance to fleet solutions. Now, we’re looking for a sharp, organised Fleet Coordinator to join our Cardiff-based team.

    As a Fleet Coordinator, your responsibilities include day-to-day administration and service provision for the AA’s vehicle fleet. You’ll assist both internal and external customers while proactively addressing processes and resolving queries.

    What You’ll Do
    • Manage vehicle replacements, repairs, and supplier coordination
    • Oversee purchase orders, invoices, and payment validation
    • Provide fleet admin support— system updates & MI reports
    • Assist internal teams and external clients with quick, effective solutions
    What You Bring:
    • Analytical mindset with confident Excel and reporting skills
    • Proficient using Outlook
    • Great communicator with stakeholder and supplier experience
    • Experience in fleet or leasing? Even better—but not essential
    Why Join?

    We’re always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you’ll have access to a range of benefits including:

    • 25 days annual leave plus bank holidays + holiday buying scheme
    • Worksave pension scheme with up to 7% employer contribution
    • Free AA breakdown membership from Day 1 plus 50% discount for family and friends
    • Discounts on AA products including car and home insurance
    • Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more
    • Company funded life assurance
    • Diverse learning and development opportunities to support you to progress in your career
    • Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family

    Plus, so much more!

    Shape a vital part of AA operations in a supportive hybrid environment. You’ll be empowered, included, and set up for success.

    Apply now and hit the road toward your next career move.

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    Company description Push for better, join the AA.    As our Roadside R... Read More
    Company description

    Push for better, join the AA. 

    As our Roadside Rescue Mechanic, you’ll go the extra mile for our members. Anything can happen whilst driving, but we are the AA and we get everyone back on the road safely so the show can go on. In return, we’ll go the extra mile for you, with training, support and opportunities for development.

    Take a look at all things The AA at our You Tube channel:   The AA - YouTube  

    Base Salary: £37,152

    Top performers can earn upwards of OTE £60,000!

    • Start and finish on your driveway, (paid from the moment you get in your van to the moment you get home). * Sign on locations also available for discussion
    • Each year, choose your standby hours preferences to suit your lifestyle and work life balance
    • Bring your best self and we provide the rest, including; Van, full Uniform, Boots, and the best available equipment!
    • Free breakdown cover from day one
    • 23 days holidays (increases with service) plus bank holidays
    • Up to 7% company pension contribution
    • A famous brand that our customers love with industry leading training
    • Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family
    This is the job

    More importantly you’ll be the friendly face of the UK’s largest motoring organisation. To our members, you’re the superhero. Ready for anything, you’ll be there for them, anytime, anywhere and in any weather. You’ll get their day moving again, forging confidence for drivers now and for the future.  

    What will I be doing?

    You’ll be:  

    • A communicator:  You are our master of diagnostics and fundamental in delighting your customers! You\\\'re comfortable sharing your knowledge and information in a way that your customers understand the situation and feel safe that their needs will be taken care of  
    • A self-starter:  You will be content working independently, as well as collaborating as part of a team, driving to different locations in all weathers  
    • A fixer/problem solver:  You will revel in utilising your technical expertise to solve a variety of issues. Whether that’s fixing the vehicle by the roadside or recovering the vehicle to a garage, you are the solution bringer and enable your customer to get on with their day  
    What do I need?

    You’ll need :  

    • NVQ3 in Vehicle Maintenance and Repair, or equivalent qualifications with appropriate experience  
    • It’s essential that you have a full category B driving licence, with 6 points or less  
    • To be happy working shifts, which could include evenings, weekends and Bank Holidays  
    Additional information

    For more information on our full benefits package, including discounted home and motor insurance, take a look at our website,  Taking care of you - AA Careers (theaacareers.co.uk)  

    As a valued team member, you’ll have access to a range of fully supported development programmes, designed to help you progress your career with us. Whether you’re looking to grow in your current role, or learn new skills and take on greater responsibilities, we will help you build the career you’re looking for.  

    Here at the AA we understand diversity and value the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, are empowered to be your best and feel like you truly belong.  

    You can apply today with or without a CV (if you wish to apply without a CV then please list your most recent experience along with your qualifications on the application form) by clicking on the link below and filling out a short application form. Your application will then be reviewed before we arrange an online interview assessment. As part of the onboarding process, we complete several pre-employment checks including work reference, credit and criminal record checks.  

    Ready for anything? Apply Today  

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    Company description Location: Cardiff – Hybrid –Three Days in Office... Read More
    Company description

    Location: Cardiff – Hybrid –Three Days in Office
    Employment Type: Full-Time/ Permanent
    Salary: Up-to £45,000 and Up-to 10% Bonus
    Hours: Monday-Friday

    AA Summary

    Think the AA is just about roadside assistance? Think again!

    As one of the UK\\\'s most trusted brands, we provide a wide range of services to millions of customers. From comprehensive Home and Motor Insurance to personalised Financial Services like Loans and Savings, and outstanding B2B, Consumer, Business Services, Driver Training, Car Care, and Service Maintenance and Repair, we\\\'ve got you covered. Our mission is to keep Britain moving, and we\\\'re looking for dedicated individuals to join our team. Ready to join us?

    #LI-EJ1 #LI-Hybrid

    This is the job

    The Commercial Insight Specialist will assist the Head of Operational Performance by analysing management information (MI) from various sources to offer a comprehensive view of operational performance for AA Driving School.

    This role includes monitoring operational targets to ensure consistent delivery of business outcomes, supporting continuous improvement initiatives, and fostering strong relationships with key operational leaders. Additionally, the analyst will help oversee risk management and ensure compliance with the Risk Management Framework Policy.

    What will I be doing?
    • Support the analysis of MI from various sources to fully understand the complete picture of operational performance for AADS.
    • Collaborate with cross-functional teams to integrate insights into actionable strategies. 
    • Conduct pricing analysis and help maintain robust pricing models to facilitate the delivery of high-quality product margin analyses within driving school products (training and franchise).
    • Assist in monitoring agreed operational targets to ensure they consistently deliver required business outcomes.
    • Identify opportunities for continuous improvement in operational approaches and support the execution of plans to enhance customer and colleague experiences.
    • Help build and develop close working relationships with key operational leaders, providing high levels of support and challenge.
    • Ensure a two-way feedback process between all teams delivering the customer and colleague experience, including regular engagement sessions, call listening, and communication.
    • Assist in overseeing AADS\\\' risk management, ensuring compliance with the Risk Management Framework Policy.
    What do I need?
    • Proven experience in commercial insight analysis ideally in automotive, financial services or insurance
    • Understanding of financial modelling and forecasting techniques.
    • Highly numerate with commercial business acumen. 

    • Proficient in data and visualisation analysis tools and software (Excel, SQL, and Power BI). 

    • Excellent communication and presentation skills, with the ability to influence stakeholders at all levels.

    • Ability to work collaboratively in a team environment and manage multiple stakeholders.
    • Experience with process improvement methodologies.
    • Knowledge of industry regulations and compliance standards, particularly within a cooperative FCA regulated environment.
    • Understanding of the unique challenges and requirements of working in a regulated financial environment.
    • Proactive mindset with the ability to work independently and manage time effectively.
    Additional information

    We’re always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you’ll have access to a range of benefits including:

    • 25 days annual leave plus bank holidays + holiday buying scheme
    • Worksave pension scheme with up to 7% employer contribution
    • Free AA breakdown membership from Day 1 plus 50% discount for family and friends
    • Discounts on AA products including car and home insurance
    • Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more
    • Company funded life assurance
    • Diverse learning and development opportunities to support you to progress in your career
    • Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family

    Plus, so much more!

    We’re an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change.
    As part of the onboarding process, we complete several pre-employment checks including work reference, credit and criminal record checks.

    We may close the vacancy sooner than the advertised date if we get a high volume of applications, please apply now if you are interested.

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    Company description Location: Cardiff – Hybrid –Three Days in Office... Read More
    Company description

    Location: Cardiff – Hybrid –Three Days in Office
    Employment Type: Full-Time/ Permanent
    Salary: Up-to £45,000 and Up-to 10% Bonus
    Hours: Monday-Friday

    AA Summary

    Think the AA is just about roadside assistance? Think again!

    As one of the UK\\\'s most trusted brands, we provide a wide range of services to millions of customers. From comprehensive Home and Motor Insurance to personalised Financial Services like Loans and Savings, and outstanding B2B, Consumer, Business Services, Driver Training, Car Care, and Service Maintenance and Repair, we\\\'ve got you covered. Our mission is to keep Britain moving, and we\\\'re looking for dedicated individuals to join our team. Ready to join us?

    #LI-EJ1 #LI-Hybrid

    This is the job

    The Commercial Insight Analyst will assist the Head of Operational Performance by analysing management information (MI) from various sources to offer a comprehensive view of operational performance for AA Driving School.

    This role includes monitoring operational targets to ensure consistent delivery of business outcomes, supporting continuous improvement initiatives, and fostering strong relationships with key operational leaders. Additionally, the analyst will help oversee risk management and ensure compliance with the Risk Management Framework Policy.

    What will I be doing?
    • Support the analysis of MI from various sources to fully understand the complete picture of operational performance for AADS.
    • Collaborate with cross-functional teams to integrate insights into actionable strategies.  
    • Conduct pricing analysis and help maintain robust pricing models to facilitate the delivery of high-quality product margin analyses within driving school products (training and franchise).
    • Assist in monitoring agreed operational targets to ensure they consistently deliver required business outcomes.
    • Identify opportunities for continuous improvement in operational approaches and support the execution of plans to enhance customer and colleague experiences.
    • Help build and develop close working relationships with key operational leaders, providing high levels of support and challenge.
    • Ensure a two-way feedback process between all teams delivering the customer and colleague experience, including regular engagement sessions, call listening, and communication.
    • Assist in overseeing AADS\\\' risk management, ensuring compliance with the Risk Management Framework Policy.
    What do I need?
    • Proven experience in commercial insight analysis ideally in automotive, financial services or insurance
    • Understanding of financial modelling and forecasting techniques.
    • Highly numerate with commercial business acumen.  

    • Proficient in data and visualisation analysis tools and software (Excel, SQL, and Power BI).  

    • Excellent communication and presentation skills, with the ability to influence stakeholders at all levels.

    • Ability to work collaboratively in a team environment and manage multiple stakeholders.
    • Experience with process improvement methodologies.
    • Knowledge of industry regulations and compliance standards, particularly within a cooperative FCA regulated environment.
    • Understanding of the unique challenges and requirements of working in a regulated financial environment.
    • Proactive mindset with the ability to work independently and manage time effectively.
    Additional information

    We’re always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you’ll have access to a range of benefits including:

    • 25 days annual leave plus bank holidays + holiday buying scheme
    • Worksave pension scheme with up to 7% employer contribution
    • Free AA breakdown membership from Day 1 plus 50% discount for family and friends
    • Discounts on AA products including car and home insurance
    • Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more
    • Company funded life assurance
    • Diverse learning and development opportunities to support you to progress in your career
    • Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family

    Plus, so much more!

    We’re an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change.
    As part of the onboarding process, we complete several pre-employment checks including work reference, credit and criminal record checks.

    We may close the vacancy sooner than the advertised date if we get a high volume of applications, please apply now if you are interested.

    Read Less
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    Company description Location: Cardiff – Hybrid – Three Days In Office... Read More
    Company description

    Location: Cardiff – Hybrid – Three Days In Office

    Employment Type: Full-Time/ Permanent

    Grade: L7M

    Hours: Monday-Friday

    Think the AA is just about roadside assistance? Think again!

    As one of the UK\\\'s most trusted brands, we provide a wide range of services to millions of customers. From comprehensive Home and Motor Insurance to personalised Financial Services like Loans and Savings, and outstanding B2B, Consumer, Business Services, Driver Training, Car Care, and Service Maintenance and Repair, we\\\'ve got you covered. Our mission is to keep Britain moving, and we\\\'re looking for dedicated individuals to join our team. Ready to join us? Ready to level up your internal career?

    This is the job

    The Operational Performance Analyst will assist the Head of Operational Performance by analysing management information (MI) from various sources to offer a comprehensive view of operational performance for AA Driving School. This role includes monitoring operational targets to ensure consistent delivery of business outcomes, supporting continuous improvement initiatives, and fostering strong relationships with key operational leaders. Additionally, the analyst will help oversee risk management and ensure compliance with the Risk Management Framework Policy.

    What will I be doing?
    • Support the analysis of MI from various sources to fully understand the complete picture of operational performance for AADS.
    • Conduct pricing analysis and help maintain robust pricing models to facilitate the delivery of high-quality product margin analyses within driving school products (training and franchise).
    • Assist in monitoring agreed operational targets to ensure they consistently deliver required business outcomes.
    • Identify opportunities for continuous improvement in operational approaches and support the execution of plans to enhance customer and colleague experiences.
    • Help build and develop close working relationships with key operational leaders, providing high levels of support and challenge.
    • Ensure a two-way feedback process between all teams delivering the customer and colleague experience, including regular engagement sessions, call listening, and communication.
    • Assist in overseeing AADS\\\' risk management, ensuring compliance with the Risk Management Framework Policy.
    What do I need?
    • Proven experience in operational performance analysis ideally in automotive, financial services or insurance
    • Strong analytical skills with the ability to interpret complex data sets
    • Understanding of financial modelling and forecasting techniques
    • Proficiency in data analysis tools such as Excel, SQL, and BI software (e.g., Tableau, Power BI)
    • Excellent problem-solving abilities and attention to detail
    • Strong communication skills, both written and verbal, to effectively present findings and recommendations
    • Ability to work collaboratively in a team environment and manage multiple stakeholders
    • Experience with process improvement methodologies
    • Knowledge of industry regulations and compliance standards, particularly within a cooperative FCA regulated environment
    • Understanding of the unique challenges and requirements of working in a regulated financial environment
    • Proactive mindset with the ability to work independently and manage time effectively
    Additional information

    If you’re interested and need further details, feel free to reach out to the Talent Acquisition Manager, Ewelina Jaworska , or the Hiring Manager, Mark Born. They can provide additional information and answer any questions you may have.

    Don’t miss this opportunity to advance your career! Apply today and become a valuable part of our success story.

    By applying for this position, you acknowledge that there may be potential changes to the terms and conditions of your employment contract. For more information regarding your employment contract, please contact HR Shared Services at  .

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