Job Description Business Services Manager Your new company A well-established, Top 40 accountancy and advisory firm with a strong heritage and a modern, purpose-driven outlook is seeking a Business Services Manager to support the growth of its Business Services offering. The firm works with a diverse client base ranging from entrepreneurs and owner-managed businesses to larger, complex and international groups. Known for its collaborative culture, commitment to sustainability and people-first values, this organisation offers an environment where high performance is balanced with wellbeing and development. Your new role As Business Services Manager, you will take ownership of a varied client portfolio and lead the delivery of high-quality accounting and advisory services. This is a key leadership role, responsible for managing a growing Business Services pod within a hybrid working environment based in
Cardiff. You will act as the main point of contact for clients, providing high-level advice, overseeing complex accounting and VAT matters, and ensuring all statutory and regulatory requirements are met. Alongside client delivery, you will manage and develop a team, encourage collaboration across departments, and help identify opportunities to enhance services and streamline processes. Key responsibilities include: Reviewing complex management accounts and statutory accounts Overseeing complex VAT returns, including cross-border and partial exemption matters Managing clients with audited entities and complex group structures Ensuring timely and accurate year-end adjustments Leading and developing a team, managing workloads and supporting progression Acting as a trusted advisor to clients, including overseas parent companies Working closely with audit, tax and other internal teams to deliver joined-up solutions Identifying opportunities for additional services and cross-selling Reviewing and improving processes to drive efficiency without compromising service quality What you ll need to succeed To be successful in this role, you will be a qualified accountant (ACCA, ACA, CIMA or equivalent) with strong technical expertise and proven experience managing client portfolios. You will also need: Excellent knowledge of Xero, Sage and cloud accounting systems Strong understanding of VAT, including postponed VAT accounting Up-to-date knowledge of accounting standards such as FRS 102 Experience dealing with HMRC and managing multiple deadlines Statutory accounts experience (preferred) Proven people management and leadership capability Excellent communication and relationship-building skills A proactive, solutions-focused mindset with the ability to lead by example What you ll get in return In return, you will receive a competitive salary of 52,000 - 58,000, alongside a comprehensive benefits package and a flexible, hybrid working model (35-hour week with flexitime). Benefits include: Private medical insurance and health cash plans Pension scheme and group life assurance Enhanced family leave and generous holiday entitlement Professional qualification support and structured development pathways Leadership development, mentoring and coaching opportunities Wellbeing initiatives and employee discount schemes A collaborative, inclusive culture with genuine career progression What you need to do now If you re interested in this role, click apply now to forward an up-to-date copy of your CV, or call us now. If this job isn t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #4794300
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