Claims Adjuster (m/f/d)We are looking for a Claims Adjuster (m/f/d), based in London.
Your Team
Our team ismitted to delivering a superior claims experience that reflects our promise to support clients when it matters most. Based in London, we specialize in handling Entertainment liability claims. We work collaboratively with brokers and internal teams to ensure accurate, timely, and efficient claims handling. Our approach is professional, client-focused, and rooted in building strong, trusted relationships. By maintaining high service standards and attention to detail, we aim to guide our clients through the claims process with clarity, care, and confidence.
The Impact You Will Have
Based in London and reporting to the Head of Property, Entertainment, Natural Resources and Construction Claims (UK), you will be delivering effective and efficient claims handling support with a particular focus on liability claims. Your responsibilities will include creating and maintaining peer level relationships with brokers, collaborating with other functions to ensure accurate claims administration andpleting general claims administration tasks as required. At AGCS we aremitted to delivering a superior claims experience to our customers: before, during and after a loss.
Some of your specific responsibilities could include:
Handle standard andplex claims on Entertainment policies, with a particular focus on liability claims
Input and maintain accurate claims records ( reserves, payments) for designated accounts
Process standard indemnity and expense payments
Prepare case for settlement of claims through payment or denial
Produce management information reports ( monthly major claims movements)
Prepare referral documentation and materials as appropriate
Report loss information internally and externally
Work with other functional areas in the Claims handling process, such as Underwriting and Operations, as well as with colleagues in our offices abroad
Maintain the Claims Portal and administer claims via this system
What You'll Bring to the Role
A solid experience handling liability claims. Property handling experience would also be an advantage
Preferably a degree in Law, or other appropriate discipline and you have a professional insurance qualification
At ease in Microsoft Office, especially Excel, and experience using a Claims Portal
Good understanding of legal and regulatory framework
Understanding of relevant legal processes and procedures, litigation management and avoidance techniques
Knowledge of reserving principles and practices; robust understanding of coinsurance and reinsurance and application
Highly organised, able to prioritise and work to deadlines
Positive team spirit and excellent relational skills
A basic understanding of artificial intelligence (AI) and its potential applications in business is essential.
79974 | Customer Services & Claims | Professional | Allianzmercial | Full-Time | Permanent
What's in it for you?
Let's care about everything that makes you, you
We aremitted to nurturing an inclusive environment where everyone feels they belong. We offer a hybrid working model, which recognizes the value of striking a balance between in-person collaboration and remote working. Please feel free to discuss flexible working arrangements with us.
Let's care for your financial wellbeing
We believe in rewarding performance with a greatpensation and benefits package (details vary by location), including a generous bonus scheme and pension.
Let's care for your opportunities to progress
From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered.
Let's care for life's twists and turns
From our support for flexible working, health and wellbeing (including private healthcare and generous parental leave benefits), to helping people return from career breaks with experience that nothing else can teach. We've got your back.
Let's care for our society and our planet
With opportunities to be engaged in shaping a future that is safe, inclusive and sustainable, we care for the tomorrows of our people, our industry and our clients.
Care to join us?
Allianzmercial is the center of expertise of Allianz Group, insuring mid-sized businesses, large enterprises, and special risks. Our customers include top consumer brands, financial institutions, industry leaders, the global aviation and shipping industries, as well as family-owned and medium-enterprises. We also cover unique risks such as offshore wind farms, infrastructure projects and film productions. Our clients trust us to provide a wide range of traditional and alternative risk transfer solutions, outstanding risk consulting and multinational services, and seamless claims handling. Allianzmercial helps customers to prepare for what's ahead.
Learn more about careers at Allianzmercial by clicking here.
Learn more about Allianzmercial by clicking here.
At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matters, and nurtures a culture grounded in integrity, fairness, inclusion and trust.
We therefore wee applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
Join us. Let's care for tomorrow.
People with disabilities:
We want to give all our candidates the best opportunity to succeed. If you need any adjustments to be made during the application and selection process, please email agcsglobalcareers@allianz
Recruitment Agencies:
Allianzmercial has an in-house recruitment team, which focuses on sourcing great candidates directly. Allianzmercial does not accept unsolicited resumes from agency or search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired. When we do use agencies, we have a PSL in place, so please do not contact managers directly. Failure toply could/may result in the disqualification of the candidates and/or the termination of our contract and/or fees not being paid.
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#LI-AW1 Job ID 79974
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