Job Description
Carry out plumbing maintenance, repairs, and installations across guest rooms, public areas, kitchens, spa facilities, and back‑of‑house zonesRespond promptly to maintenance requests, ensuring minimal disruption to guests and operationsConduct preventative maintenance on all plumbing systems, including pipework, drainage, pumps, valves, and water heatersDiagnose and resolve faults efficiently, ensuring long‑term solutions and adherence to safety standardsSupport the Engineering team with daily operational tasks, planned maintenance, and emergency call‑outsEnsure all work complies with UK building regulations, health & safety standards, and Fairmont brand expectationsMaintain accurate records of completed work, parts used, and follow‑up requirementsMonitor water systems, including pressure, temperature, filtration, and chemical balance where requiredAssist with major projects, refurbishments, and system upgradesEnsure tools, equipment, and workshop areas are maintained in a clean, safe, and organised conditionCollaborate with Housekeeping, Front Office, Spa, and F&B teams to support seamless operationsProvide professional communication when interacting with guests or colleagues, maintaining a polished and courteous mannerSupport energy‑saving and sustainability initiatives related to water usage and system efficiencyParticipate in daily briefings and training sessions to stay aligned with operational prioritiesUphold Fairmont grooming, conduct, and service standards at all timesDemonstrate flexibility and multi‑skilling, supporting additional engineering tasks as required
Qualifications
Minimum 2–3 years’ experience as a plumber or maintenance engineer, ideally within hospitality, commercial buildings, or luxury environmentsRecognised plumbing qualification, such as NVQ Level 2 or 3 in Plumbing & Heating (or equivalent)Strong understanding of UK plumbing regulations, water systems, drainage, and safety standardsExperience with preventative maintenance programmes and reactive repair workAbility to diagnose and resolve issues quickly and effectivelyExcellent communication skills, with a professional and courteous approachStrong organisational and time‑management abilitiesComfort working independently and as part of a wider Engineering teamPhysical capability to meet the demands of the role, including manual handling and working in confined spacesA commitment to maintaining luxury standards and supporting an exceptional guest experience
Additional Information
What is in it for you?Exclusive Discounts:Fairmont Cheshire, The Mere, Spa and Golf discountFairmont, Raffles, and Accor Hotels (friends and family rates are included)20% off food and beverage in on-site restaurants Colleague restaurantBeing part of The Mere Team – our culture is unique!You will benefit from training and development opportunitiesCompetitive salary and benefits including pension28 days of holiday including public holidays1-5 days service award based on length of serviceSpecial rates for Fairmont Cheshire, The Mere colleagues and their friends & family and discount across Accor hotels worldwideAnd last but not least you will get to work with a team of EXTRAORDINARY people
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