WHO ARE WE
At
Pan Pacific London, luxury meets excellence and we invite you to be part of it.
Graceful and refined,
the hotel seamlessly combines thoughtful design, innovative wellness and a range
of dining and drinking experiences, all conveniently located near Liverpool
Street Station in London's prestigious Square Mile.
With 194 rooms and 43 suites, including the opulent Pan Pacific Suite, we redefine modern hospitality.
Guests can unwind at SENSORY Spa &
Wellbeing, our dedicated wellbeing floor, complete with an infinity pool, a high-performance
gym and indulgent spa treatments.
A
sanctuary of comfort and sophistication,
Pan Pacific London invites guests to experience the very best of the
city and to discover its hidden gems, both old and new.
ABOUT YOU
We are looking for a passionate and motivated
MarketingAssistant to become a valued member of
our outstanding
Marketing team at Pan Pacific London.
You bring
confidence, empathy, and professionalism to every interaction, whether with
guests or colleagues. Calm under pressure and committed to excellence, you take pride in creating memorable
experiences at every opportunity.
If you are detail-oriented, take genuine pride in
your work, and consistently put people at the heart of everything you do,
we would be delighted to hear from you.
JOB SUMMARY
We are
seeking a motivated and enthusiastic
Marketing Assistant to join our
marketingteam at Pan Pacific London, a Forbes Travel Guide Five-Star awarded luxury
hotel in London. This entry-level position is ideal for recent graduates who
have completed a degree in
marketing or public relations. The successful
candidate will support the
marketing team with daily
marketing communication
administrative tasks and assist in the execution of monthly
marketingpromotional activities and campaigns. This is an office-based role, offering a
Monday to Friday schedule, providing an excellent opportunity to kickstart a
career in the dynamic field of
marketing within the hospitality industry. Your
responsibilities will include, but are not limited to:
·
Assist in the planning and
implementation of
marketing campaigns across various channels including
digital, print and social media.
· Support with budget related admin and
collating monthly
marketing reports. Take
accurate minutes of F&B, Wellbeing and PR meetings for the department team.
Support with the organisation and
upkeep of
marketing folders and key team docs.
· Perform monthly research on the
hotel’s competitors across all channels.
·
Design
basic content creation in Canva or InDesign including menus, flyers and digital
assets as well as assisting in briefing in the graphic designer for bigger
projects.
·
Be the
champion for website. Assist in
maintaining and updating the hotel website and creating component design and overall
management.
·
Guided
by the PR Agency and the
marketing team, co-ordinate and book media and
influencer experiences across rooms, wellbeing, and F&B.
·
Track
all social media platforms for trending news and ideas and assist with the
monitoring of guest feedback across the hotel’s social media platforms.
·
Develop
and maintain a content calendar for social media and hospitality notable dates.
YOUR BENEFITS WORKING AS A
MARKETING ASSISTANT
AT PAN PACIFIC LONDON
At Pan Pacific London we
take pride in our close-knit culture, commitment to development and focus on
wellbeing. As part of our team, you will enjoy:
·
Access to Mental Health
First Aiders
·
An extra day off to
celebrate your birthday
·
Cycle to Work Scheme
·
Employee Referral Scheme
·
Season Ticket Loan
·
Enhanced Maternity and
Paternity Policies
·
Eye Care Voucher Scheme
·
Social and Employee
Wellness Activities
·
Employee Assistance
Programme, including 24/7 virtual GP and financial advisors
·
Two hotel-wide social
events per year, plus additional team gatherings
·
Flexible Work Policy
·
Complimentary dry
cleaning for uniforms and work attire
·
Reward and Recognition
Programmes including Star of the Month, Manager of the Quarter, and Star of the
Year
·
Guest Experience
Programme
·
50% Discount on Food and
25% Discounts on Beverage at Food & Beverage outlets at Pan Pacific London
·
30% Discount on internal
spa treatments
·
30% Discount on Food
& Beverage across Pan Pacific Hotel Group properties
·
Friends & Family
rates at Pan Pacific London and across Pan Pacific Hotels Group
·
Complimentary meals
prepared daily by our chefs
·
Two fully paid Study
Days per year (in addition to annual leave)
·
Two fully paid Volunteer
Days per year (in addition to annual leave)
·
Career Progression,
we’re committed to coaching and supporting your internal development within Pan
Pacific Hotels Group
·
Additional perks through
YuLife
·
Dedicated discounts with
local eateries
ABOUT PAN PACIFIC HOTELS GROUP
Operated by Pan Pacific Hotels
Group, Pan Pacific Hotels and Resorts is a global luxury brand with nearly 30
hotels and serviced suites across 22 cities in Asia Pacific, North America, and
Europe, including seven new openings by 2025. Renowned for
sincere and graceful service, Pan Pacific is the trusted choice for guests
seeking refined, memorable experiences.
Join Our Family in the Heart of
the City
Pan Pacific London, a Forbes Travel Guide Five-Star property, is proudly
located in the vibrant heart of the City. We are honoured to have received
multiple prestigious accolades, including:
· Hotel of the Year –
Group (2023) | Catey Awards
· Hotel of the Year –
London (2022/2023) | AA Hospitality Awards
· Forbes Five-Star
Rating | 2022/2023
· Forbes Five-Star
Rating | 2023/2024
· Forbes Five-Star
Rating | 2024/2025
· Forbes Four-Star
Rating – SENSORY Wellbeing | 2023/2024
· Forbes Four-Star
Rating – SENSORY Wellbeing | 2024/2025
Be part of something extraordinary, where
excellence is recognised, and hospitality is redefined.
Eligibility: All applicants for the role of
Marketing Assistant must have the legal
right to live and work in the UK without any restrictions. Proof of eligibility
will be required at the interview stage.
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