• CX Content Lead  

    - Reading
    Shape the Future of Digital Customer Experience at Thames WaterAre you... Read More
    Shape the Future of Digital Customer Experience at Thames Water
    Are you a digital content leader who thrives in Agile environments, loves technology, and is passionate about making a measurable impact? We’re looking for a CX Content Lead to drive the evolution of our online presence, lead a talented team, and set new standards for content excellence across our digital channels.

    What You’ll Be Doing as a CX Content Lead Lead and Inspire: Manage, coach, and develop a diverse team of content designers and editors—setting clear standards, building trust, and bringing everyone on the journey to high performance.Champion Agile Content Delivery: Embed Agile ways of working, collaborating closely with designers, developers, and product managers to deliver rapid, customer-focused improvements.Shape the Content Vision: Define and drive a clear, customer-centric content strategy - aligning tone, structure, and messaging with business goals, championing best practices, and ensuring every piece of content delivers measurable impact.Own the Content Ecosystem: Take charge of our content management systems, ensuring efficient, scalable, and innovative content operations.Data-Driven Decisions: Use Google Analytics, heat mapping, and research tooling to measure content performance, understand user behaviour, and ensure our content truly lands with customers.Continuous Improvement: Lead content audits, updates, and lifecycle management—always looking for ways to optimise discoverability, accessibility, and customer satisfaction.Strategic Influence: Partner with senior stakeholders, represent content design at cross-functional forums, and help shape the future of digital customer experience at Thames Water. Location: Hybrid/Reading (minimum one day in the office per week, with flexibility to attend additional days as required for team meetings, projects, or during onboarding)
    Working pattern: Full time 36 hours (Monday to Friday)

    What you should bring to the role Significant experience in content design, content strategy, or UX writing for large-scale, high-profile websites, demonstrating advanced skills in structuring and writing content for digital services.Excellent people management skills—able to set standards, build culture, and bring teams together to champion user-centred design and drive continuous improvement.Deep expertise in content management systems and digital tooling, with a strong editorial judgement and meticulous attention to detail.Advanced skills in Google Analytics, heat mapping, and research tools to confidently interpret analytics and research insights, measuring and optimising content performance.Strong Agile delivery experience, working collaboratively within multidisciplinary teams, closely partnering with designers, developers, and product managers.Deep understanding of accessibility and inclusive content principles, with practical experience applying WCAG guidelines, and a passion for plain language and user-centred design.Confident communicator and influencer, able to engage stakeholders at all levels and present to senior audiences.Willingness to flex working hours as required, supporting the resolution of high-priority or out-of-hours website content issues and incidents.Experience supporting strategic planning, budgeting, and prioritisation of content-related initiatives, as well as familiarity with content governance frameworks and CMS tooling.Experience collaborating with SEO specialists and analytics teams, and a tech-savvy approach with the ability to quickly adapt to new digital tools and technologies.What’s in It for You? Competitive salary from £62,650 - £70,000 per annum26 days holiday per year increasing to 30 with the length of service (plus bank holidays)Car AllowancePerformance-related pay plan directly linked to company performance measures and targetsGenerous Pension Scheme through AONPrivate Medical Health CareAccess to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.Find out more about our benefits and perks

    Who are we?
    We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

    Learn more about our purpose and values

    Working at Thames Water
    Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.

    If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.

    Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

    We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else just let us know, we’re here to help and support.

    When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

    Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment. Read Less
  • Senior Electrical Engineer  

    - Reading
    What you’ll be doing as a Senior Electrical Engineer Get the proper te... Read More
    What you’ll be doing as a Senior Electrical Engineer Get the proper technical outcomes from the Project Definition Briefs and maximise value by understanding risks and providing mitigation. Input and continuously improve Technical Asset Standards. Provide Design sign-off between Asset Management and Capital Delivery as dictated by the Delivery Stream. Provide Technical assurance during the delivery, commissioning, and handover of Assets. Hybrid—Clearwater Court. You will be required on-site and in the office 36 hours a week, Monday to Friday. What you should bring to the role Proven experience in LV, MV, and HV systems within utilities (water, energy, power). Engineering HNC or HND / Degree within an Engineering Discipline. Knowledge of developing technical project solutions and Briefs in their specific discipline. Understanding of project delivery in process industries. Knowledge of Health and Safety in the Construction Industry. Understanding of industrial processes in the engineering discipline. What’s in it for you? Competitive salary from £55,000 to £65,000 per annum. Annual Leave -26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays) Access to many benefits to help you take care of your and your family’s health and well-being, and your finances – from annual health MOTs and access to physiotherapy and counselling to Cycle to Work schemes, shopping vouchers and life assurance. Performance-related pay plan directly linked to company performance measures and targets Read Less
  • Senior Project Engineer  

    - Reading
    We are recruiting for an experienced Senior Project Engineer who will... Read More
    We are recruiting for an experienced Senior Project Engineer who will lead and motivate multi-disciplinary teams across a single large project or a portfolio of complex projects, through the entire project life cycle from initial study through to delivery and final account. Within this role, you will aim to achieve the most effective business solution for Thames Water by liaising with a range of internal and external stakeholders.

    What you’ll be doing as a Senior Project EngineerProvide technical support, guidance, assurance and technical management of internal Stakeholders and the Design Teams.Manage the Technical assurance processes and process mapping.Work with the wider business to develop unique solutions to complex technical challenges.And to obtain the necessary support, buy-in and approval of the wider business as required.Provide technical support and be a representative of the company on engagements with all external stakeholders.Ensure that the internal design team are following the necessary design assurance process.Be a Subject Matter Expert with respect to the technical aspects of project delivery.
    Base location: Hybrid - Clearwater Court, Reading, RG1 8DB, and some travel will be required to the construction site - both for Thames Water projects and projects being delivered by external customers.

    What you should bring to the role

    To thrive in this role, the essential criteria you’ll need is:Educated to degree level with preferably a professional qualification in a related discipline(CEng, MICE, and CIWEM C.WEM).An understanding of Thames Water asset standards, national codes and regulations in respect to managing the expectations of external stakeholders.Ability to build positive relationships quickly and proven stakeholder engagement.Confident in technical ability and knowledge, and can communicate this effectively to our stakeholders.Ability to influence key internal stakeholders and mentor junior colleagues.Significant experience in technical water industry-related project management.Proficient in PC applications, including MS Office, PowerPoint, and Excel, with strong literacy and analytical abilities.What’s in it for you?Competitive salary from £56,000 to £62,000 per annum, depending on experience.Annual Leave: 26 days holiday per year, increasing to 30 with the length of service (plus bank holidays) Generous Pension Scheme through AONAccess to lots of benefits to help you take care of yourself and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.
    Find out more about our benefits and perks

    Who are we?

    We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

    Learn more about our purpose and values

    Working at Thames Water

    Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits.
    Whether you’re interested in a role in one of our call centres or science labs, we’re looking for people like you with real passion and a burning desire to make things better.

    So, if you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world's water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet.

    Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

    Our overarching aim is to ensure that Thames Water is a great, diverse, and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process. We aim to remove any real or perceived barriers to success, so if you need assistance, we’re here to help and support.

    When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

    Disclaimer: Due to the high volume of applications we receive, we may close the advertisement earlier than the advertised date. We encourage you to apply as soon as possible to avoid disappointment. Read Less
  • Mechanical & Electrical Technician  

    - Reading
    What you’ll be doing as a Mechanical & Electrical Technician Ensuring... Read More
    What you’ll be doing as a Mechanical & Electrical Technician Ensuring the health, safety, and well-being of myself, colleagues, contractors, and visitors is always my top priority. Display the correct behaviours by complying with the Health and Safety at Work regulations and Thames Water’s Health and Safety guidelines. Undertaking both reactive and planned maintenance, responding to alarms and fault finding to identify issues, fixing these or escalating, planned maintenance of plant and equipment daily, installing new plant and equipment as required in line with current Standards and Regulations. Record work and asset information to improve business performance, along with identifying possible future risks and recommending changes in the course of your day-to-day work and to raise these for resolution as required. Provide specialist technical advice where appropriate with up-to-date technical knowledge, along with coaching, training and developing staff under their supervision, including the apprenticeship programme. Delivering excellent customer experience and positively contributing to overall customer satisfaction. Interacting with all of our customers (internal & external) in a timely, professional, efficient, respectful and polite manner. Base Location Rye Meads Sewage Works - SG12 8JY 38 hours per week, Monday-Friday.7:30 am -3:36 pm plus Standby rota payments & Overtime opportunities can increase the earning potential by up to a further £8,000-£10,000 per annum upon completion of essential company training. All PPE, Tools, plus the provision of a Van when on duty and call. You should be a time-served apprentice with significant experience in mechanical/electrical systems or with NVQ or C&G level 3 in mechanical/electrical engineering. What you should bring to the role To thrive in this role, the essential criteria you’ll need are: You should be a time-served apprentice with significant experience in mechanical/electrical systems or with NVQ or C&G level 3 in mechanical/electrical engineering. A problem solver, able to identify potential issues and implement solutions, or escalate if required. An excellent communicator, providing technical expertise to Internal and External staff and contractors. Resilient, adapting to the pressures of work and working in a constantly changing environment. Ability to work with minimum supervision, under own initiative to design and standards. Knowledge and awareness of Health and Safety issues relevant to the industry. Team player who can work in many different teams, showing respect for others, providing helpful feedback and supporting the development of others. Full UK driving licence. What’s in it for you? Offering a salary up to £45,000 per annum, depending on skills and experience, plus a company van, tools, and PPE. Contributory pension – Defined Contribution - Maximum of 12% -2x employee contribution. Annual Leave: 24 days holiday per year, increasing to 28 with the length of service. (plus bank holidays) Performance-related pay plan directly linked to company performance measures and targets. Generous Pension Scheme through AON. Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid. Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay! Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Read Less
  • CX Design Lead  

    - Reading
    Bring your leadership and vision to Thames Water!Are you a brilliant p... Read More
    Bring your leadership and vision to Thames Water!
    Are you a brilliant people leader who can inspire a team of specialists and lead them through a strategy of vision and design excellence? We’re looking for someone who thrives in complex, large-scale organisations—especially those with significant web footprints and a strong focus on customer service. If you’re ready to champion design thinking and elevate digital experiences, this is your opportunity to make a real impact.

    What you’ll be doing as CX Design Lead Team Leadership and Development: Lead and nurture a high-performing team of product designers specialising in both UX and UI. Your leadership will ensure that team members are motivated, supported, and empowered to deliver their best work.Design Vision and Strategy: Setting and clearly communicating a compelling design vision and strategy will be central to your position. You will ensure alignment across the team, fostering a shared understanding of design objectives and long-term goals.Shape the Content Vision: Define and drive a clear, customer-centric content strategy - aligning tone, structure, and messaging with business goals, championing best practices, and ensuring every piece of content delivers measurable impact.Best Practice and Tools: Drive the adoption of design best practices, championing the use of industry-standard tools and methodologies such as Figma, prototyping, user research, and heat mapping. You will promote processes that support excellence and consistency in design outcomes.Cross-Functional Collaboration: Collaborating with content, product, and development teams to deliver seamless, integrated experiencesChampioning Customer-Centric Design: Championing customer-centric design in a utility or service-driven environmentData-Driven Decision Making: Your responsibilities will include leveraging analytics, customer feedback, and usability testing to inform and validate design decisions. This approach ensures that all enhancements are evidence-based and focused on delivering measurable improvements to the user experience.Location: Hybrid/Reading (minimum one day in the office per week, with flexibility to attend additional days as required for team meetings, projects, or during onboarding)
    Working pattern or hours: 36 hours per week (Monday to Friday)

    What you should bring to the role Demonstrated ability to inspire, empower, and motivate teams through effective leadership and people management.Extensive experience leading design teams within large, complex organisations, particularly in sectors such as utilities, telecommunications, banking, or other customer-focused industries.Proven capability to navigate and address the unique challenges of organisations with substantial web and digital operations.A track record of establishing, articulating, and delivering a strategic vision that drives design excellence.Strong advocate for the adoption of essential design tools—including Figma, prototyping, user research, and heat mapping—by supporting and nurturing team expertise, even without being a technical specialist.Confident and persuasive communicator, able to build relationships, engage stakeholders at all levels, and deliver compelling presentations to senior audiences.Skilled in developing and leading high-performing teams, fostering a culture of innovation and driving positive change within the organisation.Experience in inspiring continuous improvement and innovation across design operations.Excellent verbal and written communication skills, enabling effective collaboration and influence with colleagues and stakeholders at every level.What’s in it for you? Competitive salary from £62,650 - £70,000 per annum26 days holiday per year increasing to 30 with the length of service (plus bank holidays)Car AllowancePerformance-related pay plan directly linked to company performance measures and targetsGenerous Pension Scheme through AONPerformance-related pay plan directly linked to company performance measures and targetsPrivate Medical Health CareAccess to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.Find out more about our benefits and perks

    Who are we?
    We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

    Learn more about our purpose and values

    Working at Thames Water
    Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.

    If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.

    Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

    We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else just let us know, we’re here to help and support.

    When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

    Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
      Read Less
  • Technician Single-skilled  

    - Reading
    We are currently seeking Mechanical Engineers to support our planned p... Read More
    We are currently seeking Mechanical Engineers to support our planned preventative maintenance teams based in Reading Sewage Treatment Works, RG2 0RP.

    As the successful candidates, you will be working within a multi-disciplined team and will be responsible for carrying out scheduled, basic mechanical unscheduled maintenance work on mechanical equipment in compliance with Thames Water procedures to minimise plant breakdowns.

    This is an excellent opportunity to make a real difference to Thames Water's environmental impact, and you will be actively helping to reduce pollution from our sites.
    What you’ll be doing as the Mechanical Technician The role will include involvement in the site's equipment lubrication and oil monitoring plan, ensuring equipment’s oil and grease levels are monitored and maintained.You will be expected to assist in the site's pump lifting & chain inspection programme, whereby you help lift various pumps from their location, check them and record details of the chains that hold them in place.Examples of equipment that you will be working on will be motors, gearboxes, various pumps and associated control gears.The role will develop into the central point of contact for the site's parts and equipment ordering and inventory management process.Base Location: Reading Sewage Treatment Works RG2 0RP.
    Working Pattern: 38 Hours, Monday - Friday, 7:30 am – 3:36 pm plus standby & overtime opportunity, increasing earnings by a potential £8,000 - £10,000.
    Van and fuel card (company use only), PPE and tools are provided.
    You should be a time-served apprentice with an NVQ or C&G level 3 in mechanical engineering or a related mechanical/electrical qualification.

    What you should bring to the role
    To thrive in this role, the essential criteria you’ll need are:You should be a time-served apprentice with an NVQ or C&G level 3 in mechanical engineering or a related mechanical/electrical qualification.Experience working on related in an industry store's department or a similar store/parts department with skills transferable from another sector would be beneficial.EG motor industry, HGV or PSV maintenance or Civil engineering maintenance.Experience working on large industrial plant equipment, including various pumps within the utilities industry, would be beneficial. Would suit a mechanical maintenance/service engineer or mechanic from any industry.Knowledge and awareness of health and safety issues are essential.The work will require you to work in confined spaces and often physically demanding role.A valid driving licence is essential, and all necessary equipment, such as tools, is provided. What’s in it for you? Competitive salary up to £39,000 per annum, depending on skills and experience.Standby rota payments & Overtime opportunities can increase this earning potential by up to a further £8,000-£10,000 per annum upon completion of essential company training.Company van and fuel card (company use only), PPE and tools are provided.Performance-related pay plan directly linked to company performance measures and targetsContributory pension – Defined Contribution - Maximum of 12% -2x employee contributionAnnual Leave: 24 days holiday per year, increasing to 28 with the length of service (plus bank holidays)Generous Pension Scheme through AON.Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid.Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay!Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.Find out more about our benefits and perks

    Who are we?
    We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.
    Learn more about our purpose and values

    Working at Thames Water
    Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.
    If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.

    Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

    We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else, just let us know. We’re here to help and support.

    When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

    Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment. Read Less
  • Process Technician (Water)  

    - Reading
    About the role:We have a great opportunity for a Process Technician to... Read More
    About the role:
    We have a great opportunity for a Process Technician to join our team at our Fobney (Reading) Water Treatment Works. You do not need a background in the waste or water industry. We would welcome applications from candidates outside of the sector, bringing fresh perspectives and ideas.

    This role is an essential front-line role, which the business simply cannot operate without you. Every day is different; you will be working in all weather conditions carrying out a range of tasks across multiple sites to ensure the essential functions of our sewage treatment works operate to maintain the supply to our customers and protect the environment. Planned preventative maintenance of equipment to support the operation of the plant.

    There has never been a better time to join our organisation as we build towards a greener future, tackling climate change, minimising our environmental impact and reducing our carbon footprint.

    What you’ll be doing as the Process Technician Carrying out scheduled planned maintenance work on plant and equipment in compliance with company standards and procedures to improve plant resilience.Operating and cleaning plant and equipment to ensure on-site operational and health and safety standards are maintained.Attending reactive jobs following plant and equipment failure.Keeping sites clean and tidy and undertaking safety and security checks.Carrying out daily site checks to ensure compliant operation.Base Location: Reading – Fobney – RG2 0SF
    Working Pattern 38 Hours Monday - Friday 7:30 am – 15:36pm plus Standby rota payments & Overtime opportunities can increase your earning potential upon completion of essential company training
    Due to the nature of this role you must hold a full UK drivers Licence.

    What you should bring to the role
    To thrive in this role, the essential criteria you’ll need is:Be a self-motivated individual who can immerse themselves into the team around them, you need to be very disciplined, have the desire to learn from those around you and have a can-do attitude. This role can be demanding at times but very rewarding too.Take Ownership of responding quickly to faults, being curious to fully understand the problem, and identifying the best solution to resolve it the first time.Have excellent communication and interpersonal skills, to interact with the team.Teamwork – We are one team, and our end goals are the same.Proactive – take the lead on recommendations and improvements around the site and communicate effectively.Must be prepared to be trained in safety procedures.Knowledge and awareness of health and safety standards.Full UK drivers LicenceWhat’s in it for you? Competitive salary Starting From £28,335 per annum depending on skills and experience.24 days holiday per year increasing to 28 days with the length of service (Plus bank holidays)Contributory pension – Defined Contribution - Maximum of 12% -2x employee contribution.Personal Medical Assessments – Open to all once a year.Performance-related pay plan directly linked to company performance measures and targets.Generous Pension Scheme through AON.Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid.Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay!Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.Find out more about our benefits and perks

    Who are we?
    We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

    Learn more about our purpose and values

    Working at Thames Water
    Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.

    If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.

    Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

    We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else just let us know, we’re here to help and support.

    When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

    Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
      Read Less
  • Commis Chef  

    - Reading
    Join Fuller’s: Where the true you thrives and diversity is embraced. A... Read More
    Join Fuller’s: Where the true you thrives and diversity is embraced. At Fuller’s we don't just offer jobs, we invite you to celebrate your authentic self. Our four core values – doing things the right way, being part of the family, celebrating individuality and always asking what’s next? – define the essence of who we are.

    The Bull Inn is an old, characterful place that maintains a traditional pub atmosphere. Serving quality fresh food to a largely local crowd, the pub also offers accommodation in the form of seven boutique bedrooms.



    What we can offer you:An exciting variety of career paths: Explore a wide range of roles and career paths across our pubs and hotels.Supportive environment: We put people first and strive for a collaborative and trusting atmosphere where everyone is valued.Continuous growth: Engage in learning and development programs to fuel your personal and professional growth.25% discount on food and drink, across all our pubs and hotels for you and your friends and family. Increasing to 30% after one year, 35% after three years and 40% after five years.A fair share of tips, paid on top of your hourly pay and paid on a weekly basis.Discounted hotel stays at hotels in the Fuller’s FamilyAccess to ‘My Fuller’s’ – our online benefits platform where you can make savings at 100s of retailers and access discounted gym memberships, cinema tickets and much more.Healthcare Cash Plan – after one year with us you will have access to a 24-hour GP service and the ability to claim your money back for dentist and eyecare appointments.Full induction and trainingThe option to receive up to 35% of your earnings as you earn them with Wagestream. This means you won’t always need to wait until payday.What we look for in a Commis Chef:Help prepare fresh food made from seasonal, local ingredients.An excellent team player with a positive attitude.Happy to work in a fast-paced environment.Have basic cooking skills.Passion for fresh produce. Read Less
  • Town Merchandiser  

    - Reading
       Role overview:   To be accountable for a number ofstores, b... Read More
     
      Role overview:   To be accountable for a number ofstores, being the point of contact for visual support. You will monitorand encourage your visual team to create leading visual merchandising displays. Further to this you will support the Retail team, encouraging progression while making sure that you are maximising store profitability at every opportunity.  Responsibilities:   Ensure that the weekly VM pack has been actioned and that all points have been achieved in given stores.  Conduct weekly floor walks of your stores, making sure that points that need to be addressed are raised and actioned.  Check that stores are commercially set up and all POS in the correct location.  Analyse Oracle figures to assistyou in deciding product locations and floor moves.  Train and develop the In-Store team.  Produce Training plans with the In-Store Merchandiser for staff progression.  Prepare and conduct training sessions with instore teams and potential future talent.  Regular communication with the Visual Support Manager and Area Sales Manager.  Store Visit Reports conducted and submittedto the Visual Support Manager and Area Sales Manager on a weekly basis, ensuring that the In-Store Merchandiser and management team are aware of what needs to be actioned.  Communicating new ideasand ways to improve the ongoing developments of JD Sports Fashion plc to your Visual Support Manager.  To conduct your work in a highly professional manner, always leading by example.  To conduct your work in a safe and responsible manner.  Promote a high standard of hygiene, cleanlinessand maintenance in line with company procedures.     Role objectivesand KPI’s:   Ensure the completion of the weekly VM pack across stores across your area.   Verify commercial set up and correct POS placement in stores   Improve sales key performance indicators from optimised product locations  Develop training plans for in store merchandisers   Timelinessand completeness of submittedstore visit reports   Maintain high standardsof cleanliness and maintenance in stores    Skills and Experience:  Visual Merchandising experience advantageous  Retail Management skills would be advantageous  Excellent Leadership and Time Management skills  Strong verbal and written communication skills  Strong Commercial awareness  IT skills - Microsoft Outlook, Wordand Excel advantageous  Driving license is preferable but not essential.  Willing to travel to assistwith new store openings.       Benefits  We know our employees work tirelessly to make JD Group the success it is today and in turn, we offer them some amazing benefits:   Monthly discretionary bonus schemes  Company discount of 25% off a large number ofproducts in-store and online (JD Sports, Size?,Foot Patrol, Blacks, Millets, GO Outdoors)  Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health)  Access to counselling services, digital healthand well-being advice through our benefits platform (TELUS Health)  Health cash plans  Wide range of internal development courses to support personal and professional development throughout your career journey with the Group  Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only)  Discounted Gym memberships at JD Gyms   Access to colleague networks, to share lived experiences and support initiatives that drive positive change.  Opportunities to volunteer and contribute to JD Foundation   Employer engagement forums to help influence positive change   Incremental Holiday Allowance    Read Less
  • Seasonal Store Colleague - Full Time  

    - Reading
    Role overview:   We are seeking an enthusiastic Sales Assistant to... Read More
    Role overview:   We are seeking an enthusiastic Sales Assistant to play a vital role in delivering an exceptional shopping experience for our customers. With affluent opportunities for career development, JD Group is the place to be if you are motivated by progression and interested in developing your career.    Responsibilities:   Providing a knowledgeable and seamless customer experience for all customers that enter the store.    Continuously maintainingclean and tidy stock standards on shop floor for customers at all times.    Collaborate with your team members to achieve sales and KPI targets through being knowledgeable on;current trends, in store promotions and continuously evolving store processes.    Drive sales, ensuring that targets are achieved and, where possible, exceeded.  Utilise the in-store devices, offering the customer the whole product range.  Provide alternatives and add on sales at every opportunity.  Replenish stock levels when needed, making sure the full-sizerange is on the shop floor where possible.  Ensure that product is priced correctly.  To deputise for other staff, work within departments, or carry out other duties as required.  Always represent JD Sports in the most professional manner.  Conduct your work in a safe and responsible manner.     Role objectivesand KPI’s:   Provide exceptional service to ensure customer satisfaction and retention.  Actively drive sales to support the store in meeting and exceeding the stores financial goals   Ensure the timelyand accuratereplenishment of stock on the shop floor to maintainoptimalproduct availability  Skills and Experience:  A positive attitude towards a fast-paced, customer focused retail environment.    An ability to enthusiastically look at a challenge as an opportunity to develop yourself; your career and learn new skills.    Confident Interpersonal and communication skills who thrives in social situations through engagement with customers.    Flexibility to work various shifts, including weekends and holidays, based on store needs.     Read Less
  • Security Officer  

    - Reading
    Job Overview To protect our customer's property, people and/or assets... Read More
    Job Overview To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes. Delivering results that meet and / or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract. To undertake additional training to ensure continuous self-development. Main Duties Operations To be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies. Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI's). Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service. To be compliant with Industry and Statutory Legislation (you are required to obtain a front-line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out your duties. The Customer also requires a CCTV PSS SIA Licence. There are also additional courses that are contractually required. Comply with legal obligations and safety requirements of the role. Follow instructions and procedures appropriately without unnecessarily challenging authority. Work in a systematic, methodology and orderly way. Training Fully and satisfactorily complete all required competency training. To undertake additional training to ensure continuous self-development as directed by the Security Account Manager. Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development. You are required to ensure you renew your licence 16 weeks before expiry. Security and Health & Safety Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site. Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage. Use common sense and initiative by immediately involving others if a situation appears to become threatening. To maintain professional conduct in the face of difficult situations and challenging customers. Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process. Keep to schedules and demonstrate commitment to Mitie and the Client. To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's). To call emergency services and Communication Centre to report all incidents. What we are looking for Previous Security Experience SIA License SC Clearance desirable Existing Mitie colleagues Please ensure that you discuss your application with your current line manager before formally applying.  Internal job moves are subject to the standard terms for the post being advertised. Enhanced terms cannot be honoured. Our market-leading offering provides you with benefits that suit your lifestyle. We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans. When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices! We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie). We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,! Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you. We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at . Read Less
  • Seasonal Store Colleague - Stockroom - Full Time  

    - Reading
    Role overview:   Please note that this is a full-time position withi... Read More
    Role overview:   Please note that this is a full-time position within the store's fulfilment department. Key responsibilities will include picking and packing customer orders as part of daily operations. We are seeking an enthusiastic Sales Assistant to play a vital role in delivering an exceptional shopping experience for our customers. With affluent opportunities for career development, JD Group is the place to be if you are motivated by progression and interested in developing your career.    Responsibilities:   Providing a knowledgeable and seamless customer experience for all customers that enter the store.    Continuously maintaining clean and tidy stock standards on shop floor for customers at all times.    Collaborate with your team members to achieve sales and KPI targets through being knowledgeable on; current trends, in store promotions and continuously evolving store processes.    Drive sales, ensuring that targets are achieved and, where possible, exceeded.  Utilise the in-store devices, offering the customer the whole product range.  Provide alternatives and add on sales at every opportunity.  Replenish stock levels when needed, making sure the full-size range is on the shop floor where possible.  Ensure that product is priced correctly.  To deputise for other staff, work within departments, or carry out other duties as required.  Always represent JD Sports in the most professional manner.  Conduct your work in a safe and responsible manner.     Role objectives and KPI’s:   Provide exceptional service to ensure customer satisfaction and retention.  Actively drive sales to support the store in meeting and exceeding the stores financial goals   Ensure the timely and accurate replenishment of stock on the shop floor to maintain optimal product availability  Skills and Experience:  A positive attitude towards a fast-paced, customer focused retail environment.    An ability to enthusiastically look at a challenge as an opportunity to develop yourself; your career and learn new skills.    Confident Interpersonal and communication skills who thrives in social situations through engagement with customers.    Flexibility to work various shifts, including weekends and holidays, based on store needs.     Read Less
  • Contact Channel CX Lead  

    - Reading
    Are you passionate about transforming customer experiences across ever... Read More
    Are you passionate about transforming customer experiences across every contact channel?

    As our Contact Channel CX Lead, you’ll be at the heart of shaping how our customers interact with us—ensuring the right message reaches the right person, at the right time, through the right channel. You’ll lead the charge in breaking down silos, knitting together journeys and channels to deliver seamless, engaging, and cost-effective experiences. If you thrive on storytelling, campaign strategy, and journey design, have experience with implementing communication platforms, and a knack for channel best practice (especially email/SMS), this is your opportunity to make a real impact.

    What you’ll be doing as Contact Channel CX Lead Channel Oversight: Oversee and continuously optimise customer contact journeys across all inbound and outbound channels, including telephony, IVR, webchat, WhatsApp, email, SMS, online account management, and outbound communications.Team Leadership: Lead and manage a team of journey managers and channel owners, ensuring cohesive delivery and ongoing improvement of all customer touchpoints.Best Practice Implementation: Apply best practices in channel management and campaign strategy to drive performance outcomes and enhance customer satisfaction.Insight Integration: Integrate customer insights, business intelligence, and dashboarding to identify pain points and address the drivers behind customer contact.Experience Design: Champion cross-channel storytelling and holistic experience design to create seamless and engaging interactions throughout the customer lifecycle.Technology Adoption: Prepare the organisation for the adoption of new communications platforms and emerging technologies, ensuring readiness for transformation and innovation.Collaboration Facilitation: Facilitate collaboration across traditionally siloed teams and processes, building unified and effective customer journeys.Stakeholder Engagement: Engage stakeholders effectively and provide leadership in driving cross-functional projects and continuous improvement initiatives.Base location: Hybrid/Reading (minimum one day in the office per week, with flexibility to attend additional days as required for team meetings, projects, or during onboarding)
    Working pattern or hours: 36 hours per week (Monday to Friday)

    What you should bring to the role Proven experience in channel management, campaign management, marketing, communications, public relations, or service design—especially in email and SMS channelsExpertise in designing and optimising end-to-end customer journeysExperience leading journey managers and channel ownersStrong background in gathering insights, business intelligence, and dashboardingDemonstrated ability to leverage data for informed decision-makingAbility to bridge traditionally siloed teams and processes to foster integrated customer experiencesFamiliarity with communications technology platforms such as SAP, Salesforce, Adobe, and AWSExcellent stakeholder engagement and leadership skillsDeep knowledge of multi-channel customer journeys and channel best practiceExperience in service design, journey mapping, and customer researchStrong analytical skills and commercial awarenessLeadership experience managing high-performing teamsExperience in Agile product delivery environments(desirable)Background in campaign management, marketing, communications, or PR (desirable)Knowledge of new contact technologies and digital transformation (desirable) What’s in it for you? Competitive salary from £62,650 - £70,000 per annum26 days holiday per year increasing to 30 with the length of service (plus bank holidays)Car AllowancePerformance-related pay plan directly linked to company performance measures and targetsGenerous Pension Scheme through AONPrivate Medical Health CareAccess to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assuranceFind out more about our benefits and perks

    Who are we?
    We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

    Learn more about our purpose and values

    Working at Thames Water
    Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.

    If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.

    Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

    We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else just let us know, we’re here to help and support.

    When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

    Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
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  • Van Technician  

    - Reading
    Late Shift Van Technician Vacancy - Reading! Van Technician Required f... Read More
    Late Shift Van Technician Vacancy - Reading!

    Van Technician Required for well-established Commercial Vehicle Dealership in Reading, Berkshire!!

    Our Client, a well-established Family run commercial main dealer is seeking a Fully Qualified Van Technician to join their team of highly skilled professionals working at their newly refurbished site in Reading.

    Our Client is offering the successful Van Technician:
    £18 Per Hour + Overtime At x 1.5!Monday To Friday Working Hours 2pm - 10pm (37.5 Hour Week)Light Commercial Vehicle Main Dealer Environment20 Days Holiday + Birthday Off + Bank HolidaysDuties of a Van Technician with our Client:
    Mixture Of Service/Repair Technical WorkPerformance of all maintenance services according to the manufacturer's instructions and according to the maintenance schedule.All visual inspections, adjustment operations, adjustments, operating fluid changes and additions, replacement of worn equipment.Responsible for repairing and servicing of vehicles booked into the workshop.Carrying out warranty repairs to manufacturers guidelines.What our Client expects of their Van Technicians:
    NVQ Level 3 QualificationsFull UK Driving LicenceHave a good attitude to work at all timesMotivated with a desire to enhance their knowledge
    If this Late Shift Van Technician Job interests you and you would like to know more about it or other Automotive Jobs in Berkshire please contact Dee Hogger at Perfect Placement UK Ltd.

    At Perfect Placement we specialise in Motor Trade Jobs, so if your Automotive Career is not heading in the direction you wish it to be, be sure to get in touch! We have over 1,400 live vacancies, ranging from HGV Technician Jobs through to Car Sales Executive Jobs. Read Less
  • Van Sales Executive  

    - Reading
    Van Sales Executive Vacancy - Reading£26,770 Basic Salary + Bonus (£60... Read More
    Van Sales Executive Vacancy - Reading
    £26,770 Basic Salary + Bonus (£60,000 OTE)Monday To Friday 45 Hour Week / Saturday Cover OccasionallyLight Commercial Vehicle Dealership Selling Vans23 Days Holiday + Bank Holidays + Birthday Off + Many More BenefitsBoth Van & Car Sales Experience ConsideredWe are in search of a Van Sales Executive to join our Client’s Commercial Vehicle Main Dealer in the Reading area.

    Our Client is part of a large network is dealerships and are looking to add to their team. They are looking for an experienced Sales Executive to join their team providing excellent customer service!

    Our Client is offering the successful Van Sales Executive:
    £26,770 Basic Salary + Bonus (£60,000 OTE)45 Hour Week Monday To Friday / Occasional Saturday CoverRare Vacancy Specialising In Electrical Vans23 Days Holiday + Birthday Off + Bank HolidaysDuties of a Van Sales Executive:
    Ensure clients receive credible and thorough advice through their detailed knowledge of our brand and productsExtract all opportunities from both incoming enquiries as well as from dedicated customer follow-up and prospecting activities, to deliver a truly unique customer experience.Follow the sales process prospecting to maximise sales opportunities and customer loyaltyDemonstrate vehicles and options, including test drives, ensuring customer safety, adhering to legal regulations and internal proceduresFully maintain accurate data relating to customers and enquiriesWhat our Client expects of their Van Sales Executive:
    Deliver an agreed level of service to the Internal and External Customer, Business Partners and External SuppliersTake ownership for personal development needs in anticipation of Business requirementsContribute fully within the team, ensuring the right environment is maintainedFull UK Driving LicenseIf you are interested in hearing more about this Electric Van Sales Executive role, or others we have in your area, please do not hesitate to contact Dee Hogger at Perfect Placement today.

    Perfect Placement UK Ltd are specialists in Automotive Recruitment, so if you are looking to advance in your Motor Trade Career, contact our expert Automotive Recruiters today to see how we can help with your Motor Trade Job search. Read Less
  • General Assistant  

    - Reading
      Role overview:   JD Gyms is an exciting, award winning budget... Read More
      Role overview:   JD Gyms is an exciting, award winning budget gym chain that is quickly expanding across the UK and taking the sector by storm. We invest over £ in fitting out our gyms to create top quality, stylish environments for our members.    We’re looking for someone who shares our passion for cleanliness and can play an integral part in our gym team. We need someone with meticulous cleaning standards that can balance interacting with our members whilst getting the job done.    Responsibilities:      Ensure that all policies and procedures in both the Health and Safety Employee Policy and Company Procedures Handbook are adhered to.   Responsible for adhering to and maintaining the JD Gyms Brand Standard.   Conduct daily, weekly, monthly cleaning and safety checks.   Report all defects to ensure the building and its equipment is safe to use.   To ensure the whole of the gym facility is of the highest standard of  cleanliness.   To ensure uniform standards are being adhered to by yourself.   To always deliver outstanding member service.   To participate in colleague training videos to assist in the delivery of exceptional standards across the group.   To undertake any other reasonable duties.     Skills and Experience:  Hard working with strong interpersonal skills and great attention to detail   Can demonstrate a passion for exceeding expectations.   Previous experience in a similar role, with the ability to multi task & work unsupervised.   Effective communication skills and approachable to members and other staff.    Read Less
  • CBM Engineer Thermography & Lubrication  

    - Reading
    We’ve got an exciting opportunity for a CBM Engineer, Thermography & L... Read More
    We’ve got an exciting opportunity for a CBM Engineer, Thermography & Lubrication, to join Thames Water. The role holder will assist in developing and continuously improving the thermographic condition monitoring strategy as an integral part of the maintenance strategy. This role is critical to driving a new systems-led, proactive maintenance approach; a key part of our AMP8 plan.

    You will form strong relationships with the operational teams to drive the delivery of the condition monitoring plan and any resulting maintenance. You will work with the project team to advise on the condition monitoring requirements and technical specification of any condition monitoring equipment.

    What you’ll be doing as a CBM Engineer Thermography & Lubrication Conducting routine thermography-based condition monitoring analysis on critical assets.Creation of reporting and recommendations to Operations Functions and Asset Management.Recommending improvements to maintenance regimes based on long-term trended data.Conduct technical appraisals on the asset base and provide recommendations for the most suitable condition-based maintenance regime to achieve effective whole-life cost.Ensuring efficient data collection routines are being carried out and that databases are kept up to date.Following through the condition, triggered work to completion, visiting the site as necessary to assist/check the effectiveness of the solution.Conducting lubrication surveys, raising recommendations based on findings to extend asset life.Support the vibration analysis programme.What you should bring to the role
    To thrive in this role, the essential criteria you’ll need are:HNC in Electrical or Mechanical Engineering.Level 2 certification in thermography is essential.Proven experience in the capture, analysis of and reporting on condition monitoring thermography data.Experience in thermography analysis software.Engineering experience gained within an operational / maintenance environment.Confidence in leading technical discussions on condition monitoring.Analytical thinking and problem-solving.Ability to present technical information to a non-technical audience.A full UK Driving licence is essential.Additional skills and experiences would be great to have: Vibration analysis (BINDT or Mobius) & Machine lubricant analysis (ISO 18436-4, I) level 1 are preferred.Lubrication specification and recommendation experience is desired.What’s in it for you? Competitive salary offering up to £51,000 per annum, depending on skills and experience.26 days holiday per year, increasing to 30 with the length of service (plus bank holidays).Performance-related pay plan directly linked to company performance measures and targets.Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling to Cycle to Work schemes, shopping vouchers and life assurance.Find out more about our benefits and perks

    Who are we?
    We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values

    Working at Thames Water
    Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.
    If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.

    Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

    We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else, just let us know. We’re here to help and support.

    When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

    Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment. Read Less
  • Seasonal Store Colleague - Delivery - Full Time  

    - Reading
    Role overview:   Please note that this is a full-time opportunity wi... Read More
    Role overview:   Please note that this is a full-time opportunity within the Textiles department, primarily focused on processing deliveries and replenishing stock. We are seeking an enthusiastic Sales Assistant to play a vital role in delivering an exceptional shopping experience for our customers. With affluent opportunities for career development, JD Group is the place to be if you are motivated by progression and interested in developing your career.    Responsibilities:   Providing a knowledgeable and seamless customer experience for all customers that enter the store.    Continuously maintaining clean and tidy stock standards on shop floor for customers at all times.    Collaborate with your team members to achieve sales and KPI targets through being knowledgeable on; current trends, in store promotions and continuously evolving store processes.    Drive sales, ensuring that targets are achieved and, where possible, exceeded.  Utilise the in-store devices, offering the customer the whole product range.  Provide alternatives and add on sales at every opportunity.  Replenish stock levels when needed, making sure the full-size range is on the shop floor where possible.  Ensure that product is priced correctly.  To deputise for other staff, work within departments, or carry out other duties as required.  Always represent JD Sports in the most professional manner.  Conduct your work in a safe and responsible manner.     Role objectives and KPI’s:   Provide exceptional service to ensure customer satisfaction and retention.  Actively drive sales to support the store in meeting and exceeding the stores financial goals   Ensure the timely and accurate replenishment of stock on the shop floor to maintain optimal product availability  Skills and Experience:  A positive attitude towards a fast-paced, customer focused retail environment.    An ability to enthusiastically look at a challenge as an opportunity to develop yourself; your career and learn new skills.    Confident Interpersonal and communication skills who thrives in social situations through engagement with customers.    Flexibility to work various shifts, including weekends and holidays, based on store needs.     Read Less
  • Policy Support Lead  

    - Reading
    The Policy Support Analyst will be responsible for developing, impleme... Read More
    The Policy Support Analyst will be responsible for developing, implementing, and maintaining security policies, standards, and procedures to ensure the protection of our information assets. This role requires a good understanding of security frameworks and regulatory requirements. In addition, this role requires you to have experience of Information Security. The role will be based in Reading and will report directly to the Head of Governance, Risk and Compliance, with whom you will work to deliver the goals of the company to have a fit-for-purpose security standards framework. This is a role that requires the individual to be able to work independently, finds fulfilment in a challenging and fast-paced environment and take accountability to meet and drive the needs of the programme. What you’ll do as a Policy Support Lead Security Standards Management: Develop and maintain comprehensive security policies, standards and procedures across the organisation. Align all standards with applicable regulatory requirements and frameworks (e.g., ISO 27001, GDPR, NIS-R). Review and update standards regularly in response to emerging threats and regulatory changes. Governance & Compliance: Oversee the exception management framework, including reporting, approvals and reviews prior to expiry. Monitor compliance with security policies and standards across digital and business teams. Act as the primary point of contact for internal and external audits related to security standards. Service Delivery & Operations: Coordinate the annual standards review cycle, ensuring timely updates and stakeholder engagement. Support the publication and socialisation of new or revised standards to ensure organisation-wide awareness. Collaborate with cross functional teams to embed security best practices into digital processes. Stakeholder & Communications Management: Build and maintain relationships with key stakeholders, including the CISO, CIO, architecture teams, programme delivery and business owners. Provide clear, engaging, and relevant communication and training around security standards. Deliver security messaging both in person and virtually, ensuring consistency and clarity. Continuous Improvement: Track policy effectiveness and recommend enhancements to improve standard adoption and compliance. Stay informed of the latest security regulations, technologies and industry best practices to ensure standards remain current and effective. Base location – Hybrid – Clearwater Court, Reading
    Working pattern – 36 hours Monday to Friday. What you should bring to the role: The must-haves (essential criteria) for this opportunity include: Essential Experience: Experience in information security or a related governance role. Experience applying security frameworks and regulatory requirements (CIS, GDPR, NIS-R). Experience collaborating across multiple business areas and functional teams. Proven ability to work independently, with strong stakeholder management capabilities. Essential Technical Skills & Qualifications: Strong written and verbal communication skills with the ability to deliver complex messages clearly. Skilled in exception management, reporting and compliance monitoring. Desirable Experience: Additional skills and experiences would be great to have/bring: Experience in maintaining security standards and exception frameworks. Exposure to information risk management processes and controls. Desirable Technical Skills & Qualifications: Relevant certifications such as CISSP, CISM or CISA. Desirable Competencies: Strong relationship building and collaboration skills. Excellent organisational and time management skills. Ability to influence stakeholders and drive compliance in a matrixed environment. What’s in it for you? Competitive salary up to £60,000 per annum, depending on experience Annual Leave - 26 days holiday per year, increasing to 30 with the length of service (plus bank holidays)  Performance-related pay plan directly linked to both company and individual performance measures and targets Generous Pension Scheme through AON  Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance Read Less
  • Kitchen Manager in Training  

    - Reading
    No CV to hand? No problem! We've made our application process mobile f... Read More
    No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you! 
    As Kitchen Team Leader at the Tylers Rest, you will support the Head Chef in building a kitchen to be proud of. You will be the master of the menu with a passion for serving great food and training great people. Does this sound like you?Join us at Sizzling Pub & Grill one of the UK’s most loved pub brands. From breakfast to the big game and beyond, our team welcome each guest with open arms. So, if you’ve got sizzling skills and want to join our team at the heart of the community, apply today!

    WHAT’S IN IT FOR ME?Flexible shifts to fit around you.A massive 33% discount across all our brands. Whether its date night at Miller & Carter or a family roast at Toby Carvery, we’ve got you covered.20% discount off all of our brands for friends and family.Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.Opportunities to grow with paid for qualifications.Opportunity for progression; on average 200 Chefs are promoted to Head Chef every year.Discounts on gym memberships.Team Socials – work hard, play hard!On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you.
    WHAT WILL I BE DOING? AS KITCHEN TEAM LEADER YOU’LL…
    Train and inspire your Chefs and Kitchen Team to deliver food to be proud of.Be driven to smash targets with your team. Support with food ordering, food preparation and stock control.Have mastered the art of working with a branded menu.Oversee that your team conforms to health and hygiene regulations.Haven't got a CV to hand? Don't worry you don't need a CV to apply
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  • Host Assistant Manager  

    - Reading
    First impressions are the most important right? Our welcoming receptio... Read More
    First impressions are the most important right? Our welcoming reception areas are a hive of activity and at the epicentre of the action. Often the first and last point of contact for our guests and the first place to go for advice or assistance, service here needs to be second to none. This diverse and challenging role is responsible for working alongside the Reception Manager in ensuring the reception team are on point, all the time, ready to jump in to action, interact with our guests to use our latest technology and ensure they have a flawless experience.
    Work, Grow, Play! Here at Village Hotel Club we are all about embracing personality, individualism and fun. Forget stuffy hotels built around formality, pomp and ceremony. We create lively, modern spaces for our guests to work, eat, relax, play and exercise. With hotels and leisure clubs Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that puts us head and shoulders above the competition.Join us and we can offer you benefits* such as…- Complimentary Health and Wellness Membership at your home Club for you and a family member/ friend worth £1,500 a year.- Discount on all overnight stays at Village Hotels, meaning you can experience our hospitality from £35 with a friend and even grab an excellent breakfast.- Friends and Family discounted stays from £49 including breakfast- 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill- 30% discount on and off shift in our Village Hotel Starbucks stores- Excellent training and development including our Rising Stars and Talent Academy programmes- A much more exciting way to train across several areas in the hotels, utilising our exciting Mobile Gaming training platform.- Discounts and cashback offers on many High Street Brands and Supermarkets.- A range of Well-being and Healthcare benefits and monthly well-being programmes for all employees to support your mental health- Putting your Mental Wellbeing first with Mental Health first aiders and up to 2 mental health days to utilise annually.- Financial wellbeing support and salary drawdown via Wagestream- Access to our Employee Assistance Programme, offering support and counselling- Flexible working hours- A fun, supportive and inclusive work environment with regular team events- Excellent Reward and Recognition Incentive schemes- Anniversary rewards for key milestones of service- Electric car salary sacrifice scheme- Have your birthday off guaranteed- Discounted Health Cash plan and Sick pay Insurance.- A host of BIG People Days to celebrate, reward and recognise our wonderful employees and their local communities.- Enhanced maternity and paternity benefits and pay- Company Pension scheme- Life Insurance*T&C’s apply based on your contract So what do we need from you? -An infectious personality
    -Initiative to solve any problem for our guests
    -Ability to motivate and engage others
    -Team player and ability to partner with other departments
    -A passion for delivering outstanding guest serviceCome and be part of something new & something special - Work, Grow & Play the Village Way!


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  • Chef de Partie  

    - Reading
    Chef de Partie - The Roseate Reading Hotel, UKThe Roseate Reading is a... Read More
    Chef de Partie - The Roseate Reading Hotel, UKThe Roseate Reading is an intimate, luxury Reading hotel offering exquisitely appointed rooms and suites.

    The Hotel is known for its spectacular attention to detail that ensures a bespoke, luxurious experience for its guests. Whether it is the 86,000 Italian-glass beads in the chandelier that hangs from the top of the building or the plush upholstery and wallpapers, the meticulous design sense is ubiquitous in maintaining an uplifted ambience. The Roseate Reading was originally Shire Hall for the Berkshire County Council. The building, along with its wide hallways, vaulted ceilings, cornice mouldings and the original lift shaft, have all been precisely restored to their original glory. To revive the old world charm of the Shire Hall, its council chamber, Eden along with its imposing fireplace and elaborate wood carvings on the doors and mantlepiece have all been restored to their past beauty. One of the top hotels in Reading, The Roseate Reading is a culmination of opulence and warmth. We
    are looking for a talented individual to join our kitchen team as Chef
    de Partie. You have the opportunity to work with our Head Chef in a new
    fine dinning concept with great career.General Scope and Purpose:To
    be totally customer focused by consistently delivering excellent
    customer service with an informed, friendly and effective approach.Responsibilities:
    To be fully aware of the preparation and service of all dishes on the hotel menus.
    To prepare and present dishes on hotel menus according to customer requirements.
    To maintain portion control guidelines in order to ensure the profitability of kitchen is maintained.
    To record temperature checks on food and in storage areas as directed to
    To assist with quality control and menu planning where appropriate.Package benefits:Service ChargeMeals on dutyProvision and laundry of uniformEmployee recognition awardsPerformance review and personal development planInternal transfer and promotion opportunitiesSupport in the development of your careerPreferential room rates within the hotel group for yourself and family & friendsYou
    must be eligible to live and work in the UK to apply for this position
    and be in possession of a current work visa. In line with the
    requirements set by the Asylum and Immigration Act 1996, all applicants
    must be eligible to live and work in the UK. Documented evidence of the
    eligibility will be required from candidates as part of the recruitment
    process.Thank you for your application. However, please be aware
    that due to the high number of applications, we will contact only
    successful candidates. Therefore, if we have not contacted you within 10
    days of your application, we are sorry that we will not be able to help
    you in your search for a new position.

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  • Process Specialist  

    - Reading
    We’re looking for a strong problem solver with excellent stakeholder m... Read More
    We’re looking for a strong problem solver with excellent stakeholder management skills and the confidence to present at a senior level. You’ll understand our markets, uphold governance standards, and drive sustainable efficiency improvements while supporting auditing, training, and quality frameworks.

    What you’ll be doing as a Process Specialist
    You’ll take ownership of a portfolio of end-to-end Service Delivery processes, ensuring they run smoothly and deliver great outcomes for customers and Thames Water. Working closely with stakeholders and outsourced partners, you’ll drive performance, champion continuous improvement, and keep processes efficient, effective, and future-ready.Monitor and measure performance - own KPIs, reporting, and frameworks to track process effectiveness.Drive continuous improvement - champion initiatives that deliver sustainable impact on performance and business outcomes.Shape and support change - provide SME input, assess impacts, and oversee delivery to ensure real business value.Enhance capabilities - use insights to identify opportunities to optimise or develop new processes and tools.Enable people and partners - support training, create documentation, and collaborate with service providers to resolve issues.Build strong relationships - work across departments and with outsourced partners to ensure compliance, effectiveness, and shared success.Location: Clearwater Court, Reading
    Working pattern: Hybrid role (office days are Tuesdays and one Thursday every month)

    What you should bring to the roleStrong end-to-end knowledge of Service Delivery processes, with awareness of digital systems, capabilities, and limitations.Proven change management experience, delivering customer-focused initiatives with measurable business benefits.Data-driven decision maker – confident in analysing insights from multiple sources, using tools like Power BI (desirable), and presenting clear recommendations to senior stakeholders.Collaborative and innovative leader, able to inspire excellence, encourage continuous improvement, and drive quality frameworks that enhance performance.Skilled communicator and presenter, able to build effective relationships and influence stakeholders at all levels, internally and externally.Experienced in matrix environments, working across business services and functions to align priorities and deliver results.What’s in it for you?Competitive salary starting from £33,000 per annum.26 days holiday per year, increasing to 30 with the length of service (plus bank holidays)Generous Pension Scheme through AON.Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.Find out more about our benefits and perks

    Who are we?
    We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

    Learn more about our purpose and values

    Working at Thames Water
    Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.
    If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.

    Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

    We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else just let us know, we’re here to help and support.

    When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

    Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment. Read Less
  • Contact Centre Team Member  

    - Reading
    Here at Oxygen ActivePlay, we are looking for a number of contact cent... Read More
    Here at Oxygen ActivePlay, we are looking for a number of contact centre agents to join the team and to support and work with the team to deliver exceptional customer service to our parks, and our customers.Here we believe each team member matters. We demonstrate this by supporting individuality and authenticity, by providing training and development opportunities and encouraging internal progression at every level. Hard work is not only recognised, but also appreciated and rewarded.

    Our rapid growth means we are always on the lookout for passionate, talented, fun, and engaging people to join us on our adventure.   Join our dynamic customer contact centre team, the pioneers of play and customer service standards! As a key part of our exciting indoor activity park, you’ll be the first point of contact for guests, delivering top-tier service with a smile. You'll assist with bookings, provide information on our wide range of activities, and resolve any customer inquiries, all while embodying the fun, energetic spirit of our brand. Your focus will be to offer our customers a platinum level service, never compromising on quality and making every customer feel special. You will need to be positive and outgoing with a flair for resolving issues, as well as possessing a natural ability to hold conversations to make a connection with our customers. If you're passionate about creating memorable experiences, solving problems, and working in a fast-paced, playful environment, we’d love to have you on our team!  We are looking for a full time 37.5 team member. This position is at our park in Reading working in the contact centre office.BenefitsIndustry-leading payCompany Bonus Scheme50% off food and drinks while on shift50p hot drinks 50% off you + 4 on weekdays50% off entry for you + 4 on weekends and during school holidays20% off up to 4 parties a year for your family & friends25% off food and drink when not on shift25 days holiday + bank holidaysIncreased holiday leave at 2 and 5 years of serviceBirthday is a paid day off for everyonePension SchemeDiscount & reward platform offering discounts and rewards for leisure, restaurants and high street and online stores Read Less
  • Technical Wastewater Advisor  

    - Reading
    This role is a great blend of technical thinking and customer support.... Read More
    This role is a great blend of technical thinking and customer support. You’ll be the person who helps us understand what’s happening when customers report wastewater issues, using your knowledge and judgement to guide the right actions. Working closely with our contact centre and our operational teams, you’ll assess problems remotely, share your expertise with colleagues, and help us deliver a smoother and more reassuring service for our customers. Your insights will also support our wider business improvement work as we continue to modernise our wastewater services.

    What you’ll be doing as a Technical Wastewater Advisor
    • Handling more complex customer enquiries about wastewater issues, including pollution concerns and internal or external flooding
    • Using phone and video tools to assess problems remotely and offer clear, accurate next steps
    • Supporting contact centre colleagues with technical guidance and helping them understand different wastewater journeys
    • Deciding on the right follow-up actions, such as arranging a site visit or offering practical self-help advice
    • Working closely with teams across the business, including operational colleagues, network engineers and external partners
    • Sharing your technical knowledge to improve our processes and help colleagues feel confident when speaking to customers
    • Explaining issues in a simple, reassuring way that customers can easily understand
    • Spotting opportunities to improve how we work and contributing to new approaches that support better service

    Location: Kemble Court, Reading. Hybrid working is available once training is completed.
    Working pattern: 08:00–16:00 Monday to Friday to begin with. In the future, working patterns may evolve to include weekends or shift elements, and we will always discuss any changes with you well in advance.

    What you should bring to the role
    • A good understanding of pollution risks and how to recognise early warning signs
    • Strong technical experience, ideally gained in a field engineering role or similar environment
    • Confidence in taking initiative and managing different priorities
    • An understanding of wastewater networks, flooding issues or wastewater treatment
    • Familiarity with industry guidelines and how they influence our work
    • Experience with Salesforce would be helpful, but full training will be provided
    • Comfortable using IT systems and Microsoft Office tools

    What’s in it for you? This role will be paid up to £44,000 per annum, depending on skills and experience.Annual Leave - 24 days holiday per year, increasing to 28 with the length of service. (plus bank holidays)Performance-related pay plan directly linked to company performance measures and targets.Generous Pension Scheme through AON.Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.Find out more about our benefits and perks

    Who are we?
    We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

    Learn more about our purpose and values

    Working at Thames Water
    Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.

    If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.

    Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

    We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else just let us know, we’re here to help and support.

    When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

    Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment. Read Less
  • Design Estimator  

    - Reading
    What you’ll be doing as a Design EstimatorWorking closely with interna... Read More
    What you’ll be doing as a Design EstimatorWorking closely with internal teams and external stakeholders, you'll manage enquiries, resolve issues, and ensure compliance with company processes and regulatory standards. With strong communication, organisation, and problem-solving skills, you'll play a key role in driving service excellence and continuous improvement across the team.  Produce accurate designs and quotations for new water connections as required, ensuring timely and efficient delivery.  Respond to customer enquiries and collaborate with internal teams to deliver new connections while safeguarding Thames Water assets.  Build strong relationships with both internal and external stakeholders to ensure an outstanding customer experience.  Deliver high-quality, compliant work that aligns with company processes, regulatory standards, and performance targets.  Identify and drive improvements in processes to enhance the overall customer journey.  Ensure full compliance with CDM regulations and all relevant Health & Safety legislation.  Base Location: Hybrid – Based in Reading.  Office days are Monday and Tuesday.  Hours: 36 hours per week, Monday to Friday  What you should bring to the role  To thrive in this role, the essential criteria you’ll need are: Outstanding customer service and communication skills, with the flexibility to adapt to changing customer and business needs and confidently handle both written and verbal complaints.  Strong relationship builder, able to collaborate effectively across teams to deliver exceptional service and resolve issues efficiently.  Highly organised with great attention to detail, ensuring all work is accurate, compliant, and aligned with company policies and procedures.  Quick to learn and adaptable, with the ability to build knowledge of internal systems, processes, and operational requirements.  Problem-solver and team player, comfortable working under pressure and meeting demanding deadlines and performance targets.  Educated to diploma/degree level (or equivalent) in engineering or a STEM discipline, with desirable knowledge of water networks, CDM, and HSE in construction. What’s in it for you?  We’re offering a salary starting from£30,000 per annum. Performance-related pay plan directly linked to company performance measures and targets 24 days of holiday per year, increasing to 28 with the length of service (plus bank holidays)  Access to lots of benefits to help you take care of your and your family’s health and well-being, and your finances – from annual health MOTs and access to physiotherapy and counselling to Cycle to Work schemes, shopping vouchers and life assurance  Read Less
  • Operations Data & Insight Analyst  

    - Reading
    We’re looking for a talented Operations Data & Insight Analyst to join... Read More
    We’re looking for a talented Operations Data & Insight Analyst to join our team and help us make the most of the data that drives Thames Water. You’ll play a key role in bringing new tools, technologies, and techniques to life as we tackle current and future challenges across our business.

    What you’ll be doing as an Operations Data & Insight Analyst Building and automating data processes, reports, and dashboards using SQL, Power BI and Excel.Working with large, varied datasets from sources, customer feedback, and operational systems to generate meaningful insights.Translating complex data into clear, visual insights for stakeholders, supporting decision-making across teams and senior management.Documenting and optimising ETL processes, data models, and reporting tools to enhance efficiency and knowledge sharing.This is a hybrid role based at Kemble Court, Reading (RG2 6AD).

    What you should bring to the role Proven experience in data analysis, reporting, and working with large operational datasets, ideally within a utilities or infrastructure environment.Strong technical skills in SQL, Power BI, Power Query, and Excel, statistical modelling, or similar analytical tools being an advantage.Understanding of data architecture and ETL processes.Excellent attention to detail, stakeholder management, and collaboration skills, with the ability to explain complex data clearly to non-technical audiences.What’s in it for you? Competitive salary up to £45,000 per annum, depending on skills & experience.Annual Leave - 26 days holiday per year, increasing to 30 with the length of service (plus bank holidays)Performance-related pay plan directly linked to company performance measures and targets.Generous Pension Scheme through AON.Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.Find out more about our benefits and perks

    Who are we?

    We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.
    Learn more about our purpose and values

    Working at Thames Water

    Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.

    If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.

    Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

    We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else just let us know, we’re here to help and support.

    When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

    Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment. Read Less
  • B

    CCTV Drainage Engineer  

    - Reading
    CCTV Drainage Engineer opportunity available with our client, a reside... Read More
    CCTV Drainage Engineer opportunity available with our client, a residential, commercial, and industrial drainage contractor that specialises in both reactive drainage unblocks/repairs and planned drainage surveying and maintenance.This role will be supporting our client's high value contracts and projects, completing large-scale CCTV drainage surveys, preventative maintenance, and emergency works ...

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  • E

    Commercial Door Engineer (Local Patch)  

    - Reading
    Commercial Door Engineer (Local Patch) £40,000-£45,000 + Overtime + C... Read More
    Commercial Door Engineer (Local Patch)

    £40,000-£45,000 + Overtime + Company Van + Fuel Card + Local Patch + Progression + Company Benefits

    Reading

    Are you a Commercial Door Engineer looking to join a tight-knit family run business who pride themselves on looking after staff, in a role offering the autonomy to become one of the key engineers in the business and a good work life balance due to co...















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  • E

    Junior Service Engineer (ACS / Gas Safe)  

    - Reading
    Junior Service Engineer (ACS / Gas Safe)£33,000-£36,000 (OTE £50,000-£... Read More
    Junior Service Engineer (ACS / Gas Safe)

    £33,000-£36,000 (OTE £50,000-£55,000) + Overtime + Door-to-door pay + Company Van + Fuel Card + Flexible Hours + Training + Qualification Support + Progression + Company Benefits

    Reading - with regional travel

    Are you ACS / Gas Safe registered? On offer is a varied, fast-paced role where you will cover a regional patch within a leading company who offer specia...















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