• Sales Executive  

    - Reading
    Our hotels are truly awesome! Where else can you go and get an amazing... Read More
    Our hotels are truly awesome! Where else can you go and get an amazing burger, have a workout, attend a tribute night or use the collaborative working space? Let alone sleep in a comfy bed and watch TV on a giant screen? Our hotels are up there with the best offering and technology in the market and so can easily sell themselves! However we need amazing an amazing Sales Executive to to drive brand sales strategy and work with this to create local activity sales plan. You will get out and about in the local community, secure corporate business, and work with local networking events to bring in the people who haven’t heard about us yet! You must be confident in our product and truly believe in our brand so passion and a great personality is a must!
    Work, Grow, Play! Here at Village Hotel Club we are all about embracing personality, individualism and fun. Forget stuffy hotels built around formality, pomp and ceremony. We create lively, modern spaces for our guests to work, eat, relax, play and exercise. With hotels and leisure clubs Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that puts us head and shoulders above the competition.Join us and we can offer you benefits* such as…- Complimentary Health and Wellness Membership at your home Club for you and a family member/ friend worth £1,500 a year.- Discount on all overnight stays at Village Hotels, meaning you can experience our hospitality from £35 with a friend and even grab an excellent breakfast.- Friends and Family discounted stays from £49 including breakfast- 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill- 30% discount on and off shift in our Village Hotel Starbucks stores- Excellent training and development including our Rising Stars and Talent Academy programmes- A much more exciting way to train across several areas in the hotels, utilising our exciting Mobile Gaming training platform.- Discounts and cashback offers on many High Street Brands and Supermarkets.- A range of Well-being and Healthcare benefits and monthly well-being programmes for all employees to support your mental health- Putting your Mental Wellbeing first with Mental Health first aiders and up to 2 mental health days to utilise annually.- Financial wellbeing support and salary drawdown via Wagestream- Access to our Employee Assistance Programme, offering support and counselling- Flexible working hours- A fun, supportive and inclusive work environment with regular team events- Excellent Reward and Recognition Incentive schemes- Anniversary rewards for key milestones of service- Electric car salary sacrifice scheme- Have your birthday off guaranteed- Discounted Health Cash plan and Sick pay Insurance.- A host of BIG People Days to celebrate, reward and recognise our wonderful employees and their local communities.- Enhanced maternity and paternity benefits and pay- Company Pension scheme- Life Insurance*T&C’s apply based on your contract But what we need from you…-Be imaginative, identify new business and be aware of local developments and competitors to define and deliver a sales strategy
    -A good eye for detail, ensuring contracts and quotes are issued correctly and competitively
    -Deliver the Sales strategy in order to achieve budgeted commercial returns
    -Ability to understand guests needs, conduct show arounds and promote all the services we have to offer

    Come and be part of something new & something special - Work, Grow & Play the Village Way!


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  • Instore Merchandiser  

    - Reading
    Role overview:   As part of the in-store team, you will provide vi... Read More
    Role overview:   As part of the in-store team, you will provide visual support to the store, engaging our customers by creative product placement and utilising the latest fashion trends. You will create window and in-store displays whilst maximising store profitability through enticing visual concepts.  Responsibilities:   Merchandising  Following a weekly visual merchandising brief and applying this in your store.  Attract, engageand motivate customer into making purchases by using the most advanced visual techniques.  Ensure that mannequins, displays, and windows are alternated through the seasons and the events of the retail calendar.  Set up and monitorin-store promotions through the use ofPOS.  Analyse Oracle figures to assistyou in product placement and floor moves.  Training & Development   Provide training and assistwith team development on merchandising and display.  Ensure that weekly development takes place to fill future roles.  Communicate and provide feedback to Town Merchandiser on visual merchandising activity in store.  General  To work in a highly professional manner, leading by example at all times.  Conducting your work in a safe and responsible manner at all times.  Promote a high standard of hygiene, cleanliness, and maintenance in line with company procedures.     Role objectivesand KPI’s:   Strategically place merchandise to maximise visibility and accessibility, ensuring high demand products are prominently displayed.   Develop compelling displays that attract customers, align with brand standards, and highlight key product features and promotions  Collaborate with store colleagues to ensure adequate stock levels are maintained.   Identifytrends & refine merchandising strategies to capitalise on emerging opportunities  Execute promotional campaigns to maximise sales     Skills and Experience:  Visual Merchandising or Retail Experience is Advantageous.  Excellent Time Management Skills.  Strong verbal and written communication skills.  Be creative, imaginative and have a flair for fashion.      Benefits  We know our employees work tirelessly to make JD Group the success it is today and in turn, we offer them some amazing benefits:   Company discount of 25% off a large number ofproducts in-store and online (JD Sports, Size?,Foot Patrol, Blacks, Millets, GO Outdoors)   Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health)  Access to counselling services, digital healthand well-being advice through our benefits platform (TELUS Health)  Health cash plans  Wide range of internal development courses to support personal and professional development throughout your career journey with the Group  Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only)   Discounted Gym memberships at JD Gyms   Access to colleague networks, to share lived experiences and support initiatives that drive positive change.  Opportunities to volunteer and contribute to JD Foundation   Employer engagement forums to help influence positive change   Incremental Holiday Allowance    Read Less
  • HGV Technician  

    - Reading
    4 On 4 Off Day Shift HGV TechnicianOur Client, a reputable leader in t... Read More
    4 On 4 Off Day Shift HGV Technician

    Our Client, a reputable leader in the commercial vehicle industry, is seeking a dedicated HGV Technician with a 4 On 4 Off day shift pattern to join their team in Reading. This is an exceptional opportunity to work with one of the UK’s most well-regarded dealerships, offering stability, support, and career progression. If you are a qualified HGV Technician looking for a rewarding role with great pay and benefits, this could be the perfect fit for you.

    Benefits within this HGV Technician role:
    Competitive basic salary of £44,616 per annumEnhanced earning potential with overtime opportunities4 days on, 4 days off shift pattern for improved work-life balanceWork within a well-established, professional workshop environmentOngoing training and development including BPW, LOLER, and health & safety coursesSupportive team culture recognised as a Great Place to Work for three consecutive yearsOpportunity for career progression with a respected employerDuties within this HGV Technician role:
    Perform all levels of vehicle maintenance including inspections, servicing, and repairs on HGVs and trailers to manufacturers’ standardsConduct fault diagnosis, safety checks, and warranty repairsCarry out visual inspections, fluid changes, replacements, and adjustments as neededMaintain accurate workshop records and warranty documentationAssist in vehicle repair planning and communicate effectively with team membersProvide emergency on-site repairs when required and ensure vehicles are roadworthyKeep the workshop clean and maintain accurate inventory levelsCandidate Specification:
    NVQ Level 3 (or equivalent) in HGV Vehicle Maintenance and Repair essentialFull UK driving licence relevant to HGV classesProven experience working on HGVs, trailers, and commercial vehiclesStrong fault-finding skills and attention to detailResilient, motivated, and capable of working efficiently within a teamExcellent time management and organisational skillsKnowledge of DVSA standards and warranty proceduresThis is a fantastic opportunity for a committed HGV Technician to enhance their career within a company that truly values its staff. If you meet the criteria and are eager to join a thriving team, we encourage you to apply now. Take the next step in your career and contact Dee Hogger at Perfect Placement today to discuss this opportunity further.

    We are the UK's leading Automotive Recruitment Consultancy, if you are looking to refresh your Automotive Career please get in touch with us, we have many Motor Trade jobs available across the whole of the UK. Read Less
  • Graduate Planner - Reading  

    - Reading
    Salary £24k-£27k Vacancy type Permanent Categories Town Planning Gradu... Read More
    Salary £24k-£27k Vacancy type Permanent Categories Town Planning Graduate Planner Reading £24k-£27k Kickstart your planning career with our client, a highly reputable consultancy based in Reading. They are seeking an enthusiastic Graduate Planner to join our dynamic team, working on exciting projects that make a real difference. About You: Degree in Planning, Geography, or related field.Passion for sustainable development and shaping communities.Strong communication and organizational skills. Why Join Us? Hands-on experience with mentorship and RTPI support.Opportunities for career growth and development.Work on diverse, meaningful projects. Read Less
  • Sales Team Lead  

    - Reading
    DescriptionBerkeley Oxford & Chiltern is a proud member of the Berkele... Read More
    DescriptionBerkeley Oxford & Chiltern is a proud member of the Berkeley Group, passionate about making a difference and delivering sustainable developments, continuously adapting to improve each development for the communities they serve.

    We are committed to working in partnership and collaboration to continue to build fantastic homes in amazing places. No two Berkeley developments are the same and our bespoke approach sets us apart from our competitors. We are constantly evolving and refining as a company to develop some of the most complex sites into successful mixed-use developments. We have the skills and know-how to take on a wide range of developments from difficult refurbishments, high rise apartments, large detached properties and even thatched roofs.

    At the heart of everything we do Is a strong team of people committed to achieving exceptional levels of customer service, delivering high quality homes where vibrant and sustainable communities have been created. Our people and the incredible projects that we deliver are amongst the best reasons that we come to work every day. We work hard and what we do is challenging, but it is hugely meaningful and we have fun together. It is clear that we enjoy what we do, the difference we make to society and we are very proud of the people that make up Berkeley. We have a culture that is rooted in attention to detail, strong communication, and a huge feeling of ownership and pride.
    The role Developments: Horlicks Quarter & Reading Riverworks  Develop and execute integrated UK and international sales strategies to achieve ambitious sales targets  Lead, mentor, and manage a team of sales professionals, providing guidance and support to ensure high performance. Monitor market trends, competitor activities, and customer preferences to identify new business opportunities. Build and maintain strong relationships with key stakeholders, including real estate agents, brokers, and potential buyers. Oversee the entire sales process, from initial contact to contract signing and after-sales support. Prepare and present regular sales reports and forecasts to senior management. Collaborate with the marketing team to develop promotional materials and campaigns that drive sales. Ensure compliance with all relevant regulations and company policies. Provide strategic input on pricing and product positioning through market research and competitor analysis for pre-development/phase analysis. Represent the company at global property exhibitions, roadshows, and virtual events, ensuring brand visibility and lead generation.
    Customer Service Responsibilities: Ensure a high level of customer satisfaction by addressing customer inquiries and resolving issues promptly and effectively. Implement customer feedback mechanisms to continuously improve the customer experience. Train and support the sales team in delivering exceptional customer service. Develop and maintain customer service policies and procedures to ensure consistency and quality.
    Health and Safety Responsibilities: Conduct regular health and safety audits and risk assessments. Provide training and support to the sales team on health and safety practices. Oversee the implementation and maintenance of health and safety policies and procedures. Respond to and manage any health and safety incidents promptly and effectively.
    Team Motivation and Morale Responsibilities: Foster a positive and motivating work environment to enhance team performance and morale. Recognise and reward individual and team achievements. Organise team-building activities and events to strengthen team cohesion. Provide ongoing training and development opportunities to support career growth. Address any team conflicts or issues promptly and effectively.
    Experience required Strong knowledge of the South East & London property market and current industry trends. Excellent communication, negotiation, and interpersonal skills. Proven ability to lead and motivate a sales team to achieve targets. Proficient in CRM software and the Microsoft Office Suite. Ability to work under pressure and meet deadlines.

    Why join us? 25 days annual leave, increasing with service to 33 days.  Health and wellbeing benefits including Private Medical Insurance.  Lifestyle benefits including access to an online discount platform. Berkeley Foundation volunteer day.  Private pension plan. Group life assurance. The standard default full-time working hours in the office are 8am-5pm with core working hours 9am-4pm.

    Internal applicants:  
    If you’re an internal applicant, please ensure you’ve informed your line manager of your intention to apply for this position. 
    Berkeley Group builds homes and neighbourhoods across London, Birmingham and the South of England. We revive underused land, creating welcoming, sustainable and nature-rich places where communities thrive and where people of all ages and backgrounds enjoy a great quality of life.
     
     We specialise in long-term brownfield regeneration, focusing on challenging and complex sites that are beyond the scope of conventional homebuilders. We are highly collaborative, working with councils and communities to create a shared vision and to unlock a mix of social, environmental, economic and commercial value that benefits all of our stakeholders.

    Our passion for quality and design underpins everything we do. All Berkeley homes are created with care, expertise and relentless attention to detail.

    We have a diverse workforce and culture rooted in attention to detail, effective communication, a sense of fun and a huge feeling of ownership and pride. With a commitment to innovation, sustainability, and customer satisfaction, we have become synonymous with exceptional design and meticulous attention to detail. 

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  • Nursery Manager - Reading - NEW LAUNCH  

    - Reading
    DescriptionWelcome to the heart of Kido, where passion, ambition, and... Read More
    DescriptionWelcome to the heart of Kido, where passion, ambition, and people are at the core of everything we do! As the Nursery Manager, you'll be more than just a leader; you'll be an ambassador for our values, and a gatekeeper for our vibrant culture. 

    Kido are looking for a Nursery Manager to join the team at Kido Reading, RG30 2AY

    This is your opportunity to join an amazing growing nursery group who champion career growth like no other! Plus Bonus Scheme!
    What we’re looking forFor the Manager role, it is essential that you hold a relevant childcare qualification, Level 3 minimum and have experience working within management of another large nursery. Level 2 qualifications in Maths and English including functional skills are also a must if you obtained a Level 3 qualification after 2014. If the leadership skills mentioned in the job description above suit you, we invite you to apply today.

    Unfortunately we are not able to support Sponsorship Application at this time.

    What’s next?

    If you’re ready to seize the opportunity to join the Kido team and build a future of possibilities for the children at our Kido nursery, apply today and we’ll be in touch. You can expect an initial phone call with our recruitment team who will take you through the next stages.

    If you have any questions, don’t hesitate to reach out to us via careers@kido.school

    Find out more about each of our nurseries by visiting https://kidoschools.com/uk/
    BenefitsThe Manager role offers a salary range of £38,000 to £49,000 (plus discretionary bonus), and is a full time, 40 hours per week position. Take the chance to build a remarkable career in a fast-growing international company. By joining Kido you will get: 25 days annual leave plus bank holidays rising to 30 days after 5 years service Your birthday off 100% Free Childcare (Subject to availability, T&Cs apply) Up to £1000 refer a friend bonus Free Staff Lunches Enhanced sick pay Annual performance-related pay increases Brilliant career progression opportunities  Company awards and celebrations Access to a healthcare cash plan Early access to pay through the Hastee app Perkbox discounts and savings on thousands of retailers Your wellbeing matters – we provide not just a confidential employee assistance programme but access to our wellness hub Cycle to work scheme Your wellbeing matters – we provide not just a confidential employee assistance programme but access to our wellness hub


    Safer Recruitment

    All posts involving direct contact with children are exempt from the Rehabilitation of Offenders Act 1974. However, amendments to the Exceptions Order 1975 (2013 & 2020) provide that certain spent convictions and cautions are 'protected'. These are not subject to disclosure to employers and cannot be taken into account. Guidance and criteria on the filtering of these cautions and convictions can be found on the Ministry of Justice website or see .

    Shortlisted candidates will be asked to provide details of all unspent convictions and those that would not be filtered, prior to the date of the interview. You may be asked for further information about your criminal history during the recruitment process. If your application is successful, this self-disclosure information will be checked against information from the Disclosure & Barring Service before your appointment is confirmed.

    *If you are unsure whether you need to disclose criminal information, you should seek legal advice or you may wish to contact Nacro or Unlock for impartial advice. There is more information on filtering and protected offences on the Ministry of Justice website.
    Unlock – phone 01634 247350 text 07824 113848

    *Kido is committed to safeguarding and promoting the welfare of all children. Kido will ensure that our recruitment procedures meet the standards set out in our safer recruitment policy (available upon request) and our selection criteria prevents unsuitable people from gaining access to children. As part of our commitment to safeguarding and promoting the welfare of the children in our care, successful candidates are expected to undergo pre-employment checks including an enhanced DBS and barred lists check. We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake. Read Less
  • Assistant Manager  

    - Reading
    We invite you to join Pho.And come be part of this stylish and livelyr... Read More
    We invite you to join Pho.And come be part of this stylish and lively
    restaurant brand. We’re looking for a cool and charismatic Assistant
    Manager to join our management team in Pho ReadingSalary offer of up to £41,300 is made up of a base of £31,500 plus earnings received through tronc. Who’s Pho? Sure, our food is pretty amazing! But we’re
    also all about the atmosphere…We’re talking funky music in the
    background…dimmed lights…Staff cracking jokes by the kitchen pass as they
    quickly step in and out…. Guests are bantering with the waiters…. You hear wine
    glasses clicking and most importantly, in between all that buzz, you hear the
    slurping of some fresh Pho.  What Pho can offer
    you!Free fresh meals at work50% off all food and drink when
    dining in our restaurants, for you and up to 5 friends!Get paid every 2 weeks! Or…… Get paid quicker with WagestreamWe love to work hard and play even
    harder at our awesome annual parties!Earn more money if your friends
    join us (£100-£1000 extra for each friend)Confidential Employer
    Assistance Program, to support you with any troubles you may be facing. Company pensionAmazing training during your
    first few weeks and beyondWhat Pho is looking for:Minimum x1 years’ Restaurant
    Management experience. Bar or restaurant, or a bit bothBig passion for food! As part
    of our management team, you’ll be expected to learn everything about our fresh
    food.A people person ready to assist
    in staff training, development and rota schedulingExperience communicating with
    suppliers. Comfortable using different
    systems as part of your day-to-day. E.g. Acquire for stock ordering.  



















































    If this is the job for you, come apply!  Read Less
  • Sales Representative  

    - Reading
    Sales Representative - South UK Join Schneider Electric, a glob... Read More

    Sales Representative - South UK Join Schneider Electric, a global leader in energy management and automation. Our Residential Controls business designs and manufactures heating, hot water, and smart home solutions under the Drayton brand, with most products made in Plymouth, UK. The business is investing heavily in new product design, market expansion and further development of existing markets. In particular, it is creating an exciting new range of Internet and cloud-connected smart products to exploit the opportunities provided by the rapid growth of the Internet of Things (IoT). You may have some of our products in your home! Your Mission: Develop strong relationships with merchant trade partners and installers to grow brand awareness and sales. Identify opportunities for greater exposure through, training, trading events, promotions and targeted campaigns that drive advocacy and opportunity for you to grow our business. Key Responsibilities: * Manage accounts across national and independent merchants in Home Counties & Greater London. * Grow existing accounts and implement new initiatives. * Achieve sales targets and provide accurate forecasts. * Collaborate with Key Account Managers and Area Sales Managers. * Support trade events and provide market insights. About You: We're looking for someone with a passion for success - on the job and beyond. You will need to be open to developing and being challenged. We are looking for you to be team orientated, versatile, open minded and autonomous. * Early in your sales career, ambitious and driven. * Based in South UK (RG/GU postcodes ideal). * Degree educated with proven sales success. * Self-motivated, strong communication and presentation skills. * CRM experience; open-minded and innovative. * HVAC or construction product knowledge desirable. Other Details: * Location: Home-based in South UK. * Travel: Up to 80% within Home Counties & Greater London. What We Offer: Competitive salary & Bonus Scheme, 28 Days Annual Leave + Public Holidays, Holiday Buy programme, Pension Scheme, Employee Share Ownership Programme, Various Health & Wellbeing Support Options, Gym Flex, Career Hub (internal mobility opportunities + access to mentors & projects globally), Shopping & Dining Discounts, Learning Portal and much more. At Schneider Electric, Diversity & Inclusion is at the heart of our organisation, it's an integral part of our history, culture, and identity. We recognise that embracing diversity unlocks innovation and creativity and fosters collaboration. We want our employees to reflect the diversity of our communities and the customers we serve. As a result, our teams are stronger to drive the company's future. "We are proudly participating in the Disability Confident Program offering support to people in the workplace who consider themselves living with a disability." Apply now and help us shape the future of smart home solutions! You must submit an online application to be considered for any position with us. This position will be posted until filled. Looking to make an IMPACT with your career? When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us. IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world. We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one. Become an IMPACT Maker with Schneider Electric - apply today! €36 billion global revenue +13% organic growth 150 000+ employees in 100+ countries #1 on the Global 100 World's most sustainable corporations You must submit an online application to be considered for any position with us. This position will be posted until filled. Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct. Read Less
  • Signal Box, Reading  

    - Reading
    The Signal Box (formally known as Pitcher & Piano) is situated on the... Read More
    The Signal Box (formally known as Pitcher & Piano) is situated on the main high street in Reading town centre, in close proximity to the train station. This one room operation is decorated to a very high standard and is busy for all occasions. Whether its bubbles over lunch, after work drinks or nights to remember, The Signal Box has it all. This town centre location is perfectly located to attract hungry shoppers, commuters and tourists stepping off the many trains that pass through Reading and circuit drinkers at the weekend. Opportunity to grow drinks and food sales by being the venue to go to in Reading town centre. You can also increase revenue by introducing more live entertainment  and events throughout the week.   We are looking for an experienced operator that has a background in delivering a strong food offer in a town centre location. They will also have experience in growing both guest satisfaction and sales side by side. The Signal Box is currently turning over approximately £6,000 per week on a 70/30 wet lead split but has potential to increase sales further. What’s in it for you? 26% share of weekly sales (excluding VAT) plus a guaranteed annual retained sum of £35K (released weekly) Incentive bonuses based on business performance and standard audits. Low ingoing costs, starting with just a £5,000 deposit and £360 legal cost. Accommodation included with most bills covered, except the council tax & TV Licence If this is not the pub for you do you know someone who might be interested? If so, let us know using our Refer a Friend scheme and if they're offered, we will give you a £1,000! (Terms & conditions apply)  Read Less
  • Payroll SME  

    - Reading
    This role is responsible for providing expert-level knowledge and guid... Read More
    This role is responsible for providing expert-level knowledge and guidance on all aspects of payroll processing, compliance, and systems. The Payroll SME will ensure accurate and timely payroll delivery, support process optimisation, and act as a key resource for complex payroll-related queries and projects.

    What you’ll be doing as a Payroll SME Completing the in house monthly internal payroll activities, adhering to internal and external compliance and controlsWorking with the wider payroll team to ensure accurate end-to-end payroll processing for employees.Provide training to the Payroll HR Coordinators on payroll processes and the wider People Services Team when processes are created or changed.Work with internal and external stakeholders to complete a change impact assessment prior to making improvements.Support internal and external audits by providing required payroll data and documentation and answering queries.Prioritising and completing incoming work, handling highly confidential information with integrity.Ensuring policies and processes are up to date and working with Pay and Benefits Manager to ensure changes affecting payroll are enacted, communicated to the wider team and associated documentation updated.Manage a team of employeesBase location: Hybrid - Reading
    Working hours: 36 hours, Monday to Friday

    What you should bring to the role
    To thrive in this role, the essential criteria you’ll need is: Extensive experience of working in a large UK Payroll teamExperience in using payroll systemsExcellent communication and customer service skillsAttention to detail and accuracyAdditional skills and experiences would be great to have/bring: Certificate in Payroll PracticeChartered Institute of Personnel Development (CIPD) or equivalent professional qualification or HR knowledge.BA in Accounting, Finance, Human ResourcesExperience of Success FactorsWhat’s in it for you? Competitive salary up to £40,000 per annum, depending on experienceAnnual Leave - 26 days holiday per year increasing to 30 with the length of service (plus bank holidays)Performance-related pay plan directly linked to company performance measures and targetsGenerous Pension Scheme through AONAccess to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.Find out more about our benefits and perks

    Who are we?
    We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

    Learn more about our purpose and values

    Working at Thames Water
    Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.

    If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.

    Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

    We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else just let us know, we’re here to help and support.

    When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

    Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment. Read Less
  • Senior Technician Teaching and Research (Crops Science)  

    - Reading
    Full Time, Permanent ContractThe closing date for applications is 23.5... Read More
    Full Time, Permanent ContractThe closing date for applications is 23.59 on 8th February 2026Due to the complexity of the Skilled Worker Visa route and eligibility criteria, applicants requiring sponsorship are recommended to check their eligibility on the Home Office website. We cannot provide advice to candidates at the application stage and will only discuss visa routes with candidates who are invited to interview. Technical Services is seeking to appoint a Senior Technician to join our team of technical support staff based at the university farm at Sonning. The farm encompasses 180 hectares, with over 15 hectares designated for plot-scale agronomic trials and protected cropping systems under the remit of the Crops Research Unit (CRU) that sits within the School of Agriculture, Policy and Development (SAPD). The post-holder will maintain daily interactions with researchers addressing 21st century issues aligned to the 2030 Agenda for Sustainable Development, including food security, climate change adaptation and biodiversity conservation. You will work closely with the Technical Manager to support daily operations at CRU, with responsibility for: To carry out mechanised field work, including cultivations, treatments, application of plant protection products and harvesting. To take responsibility for workshop activities, including maintenance, repair and construction of agricultural and trials machinery.To participate in the planning, management and crop agronomy of field trials.To carry out laboratory analysis of crop samples.To participate in the maintenance of the trials site.To support students and academics in their research.You may occasionally be required to support other technical divisions operating across our farms and Crops Research facilities on the main University campus. Training will be provided in specialist techniques and use of equipment, where required. We in Technical Services are committed to the development of our staff and we actively strive to diversify our team. We are a founding signatory of the Technician Commitment and an Employer Champion. We are dedicated to providing all applicants equality of opportunity. You can find out about our inclusive approach on our EDITS page: https://www.reading.ac.uk/technical-services/equity-diversity-and-inclusion-in-technical-services Join a dynamic team at the forefront of sustainable agriculture, where your hands-on skills will help shape the future of crop science and global food security apply now and be part of the solution! You will have: Equivalent to achievement of HNC, AS/A-Level, NVQ3 in Agricultural Science or mechanical workshop related subjects; a degree in a similar subject with more limited practical experience. Basic knowledge of crop production and a willingness to learn more. A mechanical aptitude and basic workshop experience. Knowledge and aptitude for tractor driving and/or good general practical ability. A genuine enthusiasm for training in crop production (e.g., PA1 and PA2). Experience / aptitude for processing plants, seeds and soils. Attention to detail and precise record keeping. Interview : W/C 2nd March 2026Informal contact detailsContact role: Richard CasebowContact name: Technical Manager (Crops Research Unit)Contact email: r.j.casebow@reading.ac.uk Contact role: Dr Karen WicksContact name: Associate Director (Technical Services), Contact email: k.wicks@reading.ac.uk
    The University is committed to having a diverse and inclusive workforce, supports the gender equality Athena SWAN Charter and the Race Equality Charter, and champions LGBT+ equality. We are a Disability Confident Employer (Level 2). Applications for job-share, part-time and flexible working arrangements are welcomed and will be considered in line with business needs. Read Less
  • Chef de Partie  

    - Reading
    Chef de Partie - The Roseate Reading Hotel, UKThe Roseate Reading is a... Read More
    Chef de Partie - The Roseate Reading Hotel, UKThe Roseate Reading is an intimate, luxury Reading hotel offering exquisitely appointed rooms and suites.

    The Hotel is known for its spectacular attention to detail that ensures a bespoke, luxurious experience for its guests. Whether it is the 86,000 Italian-glass beads in the chandelier that hangs from the top of the building or the plush upholstery and wallpapers, the meticulous design sense is ubiquitous in maintaining an uplifted ambience. The Roseate Reading was originally Shire Hall for the Berkshire County Council. The building, along with its wide hallways, vaulted ceilings, cornice mouldings and the original lift shaft, have all been precisely restored to their original glory. To revive the old world charm of the Shire Hall, its council chamber, Eden along with its imposing fireplace and elaborate wood carvings on the doors and mantlepiece have all been restored to their past beauty. One of the top hotels in Reading, The Roseate Reading is a culmination of opulence and warmth. We
    are looking for a talented individual to join our kitchen team as Chef
    de Partie. You have the opportunity to work with our Head Chef in a new
    fine dinning concept with great career.General Scope and Purpose:To
    be totally customer focused by consistently delivering excellent
    customer service with an informed, friendly and effective approach.Responsibilities:
    To be fully aware of the preparation and service of all dishes on the hotel menus.
    To prepare and present dishes on hotel menus according to customer requirements.
    To maintain portion control guidelines in order to ensure the profitability of kitchen is maintained.
    To record temperature checks on food and in storage areas as directed to
    To assist with quality control and menu planning where appropriate.Package benefits:Service ChargeMeals on dutyProvision and laundry of uniformEmployee recognition awardsPerformance review and personal development planInternal transfer and promotion opportunitiesSupport in the development of your careerPreferential room rates within the hotel group for yourself and family & friendsYou
    must be eligible to live and work in the UK to apply for this position
    and be in possession of a current work visa. In line with the
    requirements set by the Asylum and Immigration Act 1996, all applicants
    must be eligible to live and work in the UK. Documented evidence of the
    eligibility will be required from candidates as part of the recruitment
    process.Thank you for your application. However, please be aware
    that due to the high number of applications, we will contact only
    successful candidates. Therefore, if we have not contacted you within 10
    days of your application, we are sorry that we will not be able to help
    you in your search for a new position.

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  • Threat Intelligence Specialist Security Advisor  

    - Reading
    What you’ll be doing as a Threat Intelligence Specialist Security Advi... Read More
    What you’ll be doing as a Threat Intelligence Specialist Security Advisor Monitor, collect, assess, and analyse data turning information into actionable intelligence. Produce timely, accurate and concise threat assessments, reports/presentations as required. Collaborate with internal and external stakeholders. Identify and develop new avenues for intelligence gathering/sharing. Maintain threat intelligence databases. Conduct verbal presentations/briefings on findings across the business. Location – You will be based out of our Kemble Court, Reading office. Working 36 hours per week, Monday to Friday. As part of the security team, you will be required to travel across the Thames Water region. What you should bring to the role Minimum 12 months of experience in Threat intelligence gathering and analysis, preferably within a regulated, structured, or protective security environment. Excellent working knowledge of MS Office products (Word, Excel, PowerPoint, and SharePoint). Verbal presentations and briefings. Ability to process and make sense of large volumes of data from numerous sources. Working flexibly dealing with urgent requests, quick changing priorities, and deadlines and support the team with other security-related work. Use of intelligence systems and databases. Excellent written and verbal communication. Up-to-date knowledge of current affairs and global security. Understanding of the intelligence principles and the intelligence cycle.  What’s in it for you? Offering between £36,000 to £42,000 per annum, depending on experience and skills. £4,500 car allowance. 26 days holiday per year, increasing to 30 with the length of service. (Plus bank holidays) Generous contributory pension. Personal Medical Assessments – Open to all once a year. Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing. Read Less
  • Pipefitter  

    - Reading
    We are seeking a skilled and experienced Pipefitter to join our team.... Read More
    We are seeking a skilled and experienced Pipefitter to join our team. The successful candidate will be responsible for installing, assembling, fabricating, maintaining, and repairing piping systems across various industrial projects. This role requires a strong understanding of technical drawings, pipe specifications, and safety standards.Key Responsibilities:Read and interpret blueprints, drawings, and specifications to determine layout and installation procedures. Measure, cut, thread, and bend pipes to required angles using hand and power tools. Assemble and install piping systems, including supports, valves, and fittings. Inspect and test installed systems for leaks using pressure gauges or other testing equipment. Work with a variety of piping materials including steel, copper, plastic, and stainless steel. Collaborate with other trades such as welders, plumbers, and engineers to ensure project completion. Adhere to health and safety regulations and company policies at all times. Maintain tools and equipment in good working condition. Requirements: Proven experience as a Pipefitter in a similar role. NVQ Level 3 in Pipefitting or equivalent qualification. CSCS card or CCNSG Safety Passport. Ability to read and interpret technical drawings and schematics. Strong knowledge of piping systems and installation techniques. Good physical condition and stamina. Excellent problem-solving skills and attention to detail. Willingness to travel to various sites as required. About Us:We’ll inspire and empower you to deliver your best work so you can evolve, grow and succeed – today and into tomorrow. We offer an exciting range of opportunities to develop your career within a supportive and diverse team who always strive to do the right thing for our people, clients and communities.People are our greatest asset, and we offer a competitive package to retain and attract the best talent. Our Culture:Our values stand on a foundation of safety, integrity, inclusion and diversity. We put people at the heart of our business, and we genuinely believe that we all succeed by supporting one another through our culture of caring. We value positive mental health and a sense of belonging for all employees. We aim to embed inclusion and diversity in everything we do. We know that if we are inclusive, we’re more connected, and if we are diverse, we’re more creative. We accept people for who they are, regardless of age, disability, gender identity, gender expression, marital status, mental health, race, faith or belief, sexual orientation, socioeconomic background, and whether you’re pregnant or on family leave. This is reflected in our wide range of Global Employee Networks centered on inclusion and diversity.We partner with VERCIDA to help us attract and retain diverse talent. For greater online accessibility, please visit to view and access our roles. As a Disability Confident employer, we will interview all disabled applicants who meet the minimum criteria for a vacancy. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role.If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at . Read Less
  • ER Advisor  

    - Reading
    What you’ll be doing as an ER Advisor Providing a professional front-l... Read More
    What you’ll be doing as an ER Advisor Providing a professional front-line advisory service that supports managers with HR policy, process and system queries, aiming to resolve as many at the first point of contact. These queries specifically relate to employee relations. This is not a generalist HR Advisor role but a specialist one, and so good experience in employee relations matters is critical to be successful in this role. Supporting the line manager to manage cases such as conduct matters, capability, absence, medical capability, grievance and other HR issues, including suspensions and investigations. This may include reviewing investigation reports and complex letters or communications.  Taking responsibility for your own workload and owning queries/cases through to resolution; communicating effectively with all involved in a timely manner.  Maintaining case management records to ensure they are clear, concise and in line with GDPR. Coaching managers on all aspects of people management, including communication, robust decision making, fairness and consistency of application. Base Location: Reading – Hybrid. We work to a hybrid model and meet regularly in the Reading office so you would be expected to travel to the Reading site. From time to time, you may be asked to visit one of the sites across the Thames Water patch.  Working Pattern: 36 Hours  What you should bring to the role  Good time management. Experience supporting managers with employee relations cases. Ability to work to tight deadlines and mainly from home, therefore there is a need to be self-managed and focused, whilst not having a team physically around you. Highly organised and responsive, with the ability to prioritise work to meet tight deadlines. Confident and tenacious, taking ownership of issues to resolution in a timely manner. Resilient and able to be flexible to change in demands, whilst remaining approachable. The ability to deal with difficult situations which may be personally challenging.  Experience in SAP would be desirable. CIPD qualification desirable  Experience in managing challenging stakeholders. Customer-focused, with a detailed knowledge of People policies and procedures. The ability to work in an environment which is ever-changing.  Contribute to Service Improvement: Support ad-hoc projects and continuous improvement initiatives by providing input, sharing insights, and collaborating with key stakeholders to help enhance the team’s service offering. What’s in it for you? Competitive salary up to £40,000 per annum, depending on experience. The ability to own your own cases, partner with key stakeholders and build positive relationships with managers. The ability to work in a warm and supportive team environment where no two days are the same, where you can have fun as well as work hard. The chance to work for a business which is transforming, so there are lots of chances to make a difference. The chance to develop and build on your already great employee relations experience.  Annual Leave - 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays) Performance-related pay plan directly linked to company performance measures and targets. Generous Pension Scheme through AON. Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Read Less
  • Customer Experience Assistant  

    - Reading
    Description JOB TITLE: Customer Experience AssistantSALARY: £25,517 pl... Read More
    Description JOB TITLE: Customer Experience AssistantSALARY: £25,517 plus On-Call payment. LOCATION(S): Basildon, Essex. HOURS: Full-time – 35 hours a week plus inclusion on an out of hours rota. WORKING PATTERN: Our work style is hybrid, which involves spending at least three days per week, or 60% of our time, at one of our office sites.About this Opportunity Part of Lloyds Banking Group, Merchant Services Operations are a provider of merchant acquiring across the UK. We're a joint venture with Fiserv and support all merchants with their card acquiring needs.Cardnet is a fantastic team within LBG with a meaningful part to play in Helping Britain Prosper. We currently have an opportunity available in our Operations Team for a Proactive Servicing Specialist.Purpose of the RoleTo deliver a seamless merchant experience by proactively supporting customers post-onboarding, reducing friction, and enabling self-service. In addition, the role will ensure effective engagement with customer feedback by managing Trustpilot reviews, reinforcing Lloyds Banking Group’s ambition to be digitally led and customer-centric.Key ResponsibilitiesCustomer EnablementConduct proactive outreach to merchants post-onboarding to ensure smooth activation.Identify and resolve frictions in the join journey.Provide guidance to help customers make informed choices and build confidence in self-service tools.Operational DeliveryExecute contact strategy timelines (welcome emails, outbound calls, trigger calls).Monitor speed-to-transact and intervene where necessary.Maintain accurate records of customer interactions and outcomes.Support with the creation and implementation of the OOH incident model.Trustpilot Review ManagementRespond promptly and professionally to Trustpilot reviews (positive and negative) to demonstrate responsiveness and care.Acknowledge feedback and address concerns where required, ensuring tone aligns with brand values.Use insights from reviews to identify service improvement opportunities and feed into continuous improvement plans.Collaborate with internal teams to resolve issues highlighted in reviews and close the feedback loop.Performance ManagementDrive improvements in Net Promoter Score (NPS) and reduce complaints year-on-year.Support strategic goals of reducing attrition and increasing activation rates.Contribute to achieving financial targets. Why Lloyds Banking Group If you think all banks are the same, you’d be wrong. We’re an innovative, fast-changing business that’s shaping finance as a force for good. A bank that’s empowering its people to innovate, explore possibilities and grow with purpose.What you’ll needStrong customer service and relationship management skills.Ability to analyse customer behaviour and identify pain points.Excellent communication skills for proactive engagement.Familiarity with digital tools and self-service platforms.And any experience of these would be really usefulExperience in merchant services or financial services preferred.About working for us Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.We want our people to feel that they belong and can be their best, regardless of background, identity or culture.We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.And it’s why we especially welcome applications from under-represented groups.We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.We also offer a wide-ranging benefits package, which includes • A generous pension contribution of up to 15%• An annual performance-related bonus• Share schemes including free shares• Benefits you can adapt to your lifestyle, such as discounted shopping•22 days’ holiday, with bank holidays on top• A range of wellbeing initiatives and generous parental leave policiesIf you’re excited by the thought of becoming part of our team, get in touch.We’d love to hear from you.(Please note our roles can generate a considerable amount of interest and can close early so don't miss out on this opportunity to apply today.)At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference. Read Less
  • Night Relief Supervisor  

    - Reading
    Job Description: Night Relief SupervisorSalary Details: Up to £13.50 p... Read More
    Job Description: Night Relief SupervisorSalary Details: Up to £13.50 per hourJoin Little Vegas, a dynamic and rapidly growing chain of Casino Slots, as we redefine entertainment in the UK's gaming industry. Our mission is to revolutionize the market by delivering unparalleled customer service and forging a brand synonymous with excellence. At the heart of our expansion is a commitment to elevate both our customers' experiences and our team's career paths.We're currently seeking a Night Relief Supervisor whose role is pivotal in ensuring our promise of exceptional service is consistently met. This role isn't just about supervising; it's about inspiring and leading a team to deliver an extraordinary experience every day, every shift.What We're Looking For:Individuals with a genuine passion for customer service, who can create memorable experiences for our guests.Candidates who are professionally poised and take pride in their appearance.Role Requirements:Must be at least 18 years of age.Flexibility to work mornings, evenings, weekends, and bank holidays.Willingness to undergo a DBS background check.Benefits:Competitive pay with the opportunity for paid overtime.Your role as a Night Relief Supervisor at Little Vegas isn’t just a job, it's being a part of something exciting. If you're ready to play a key role in our journey to become the top name in entertainment, we'd love to hear from you. Read Less
  • Remote Senior Full Stack Engineer  

    - Reading
    Senior Full Stack Engineer | Cybersecurity Scale-Up | Fully Remote (UK... Read More
    Senior Full Stack Engineer | Cybersecurity Scale-Up | Fully Remote (UK based) Want to use your full stack skills to help stop real-world cyber attacks? This is your chance to join a fast-growing, VC-backed cybersecurity innovator, recognised by Gartner and trusted by Fortune 500s and critical infrastructure providers worldwide. They’re building cutting-edge technology that helps organisations continuously understand how they could be compromised — and they’re scaling fast. Now, they’re looking for a Senior Full Stack Engineer to join their Client Facing Applications (CFA) team, where you’ll help shape the customer experience for some of the world’s largest enterprises. What you’ll be doing: Designing and developing enterprise-grade SaaS features across backend and frontend systems Building secure, scalable, and high-performing APIs and services (NestJS, GraphQL, REST) Creating data-driven dashboards and UIs with React, Next.js, and Chakra UI Translating product and design requirements into elegant, maintainable solutions Troubleshooting and optimising performance across the full stack Collaborating with product managers, designers, and engineers to deliver seamless client experiences Driving continuous improvements in engineering practices, tooling, and processes What they’re looking for: 5+ years’ experience building enterprise SaaS products (ideally in cybersecurity or data-heavy environments) Strong backend development with TypeScript, NestJS, Sequelize ORM, GraphQL, REST APIs Frontend expertise with ReactJS, NextJS, Typescript, Chakra UI Experience with MySQL and NoSQL databases Familiarity with messaging/event-driven systems (Kafka) Ability to work closely with designers (Figma) and translate complex business logic into intuitive UI/UX Problem-solver with strong debugging, troubleshooting, and optimisation skills Thrives in high-growth startup/scale-up environments, with adaptability and ownership mindset Bonus points if you have: AWS or Kubernetes experience Workflow engine knowledge (Xstate, Argo Workflows) Broader understanding of networking and infrastructure Why join? ✅ Competitive compensation & benefits
    ✅ A key role in a high-growth cybersecurity scale-up solving global challenges
    ✅ Cutting-edge tools and kit to help you succeed
    ✅ Endless growth opportunities — internal promotion is core to their culture
    ✅ Collaborate with cybersecurity experts and work on problems that really matter This isn’t just another engineering role. It’s your chance to build technology that protects enterprises from real-world attacks while shaping the future of offensive security at scale. Interested? Apply now — this one won’t stay open for long. Read Less
  • Learning Designer  

    - Reading
    What you’ll be doing as a Learning DesignerLearning design Be an inde... Read More
    What you’ll be doing as a Learning DesignerLearning design Be an independent, creative thinker grounded in real world delivery with credible experience of what best in class learning experiences look like for today’s workplace. Write high quality scripts and develop storyboards for the production of digital learning. This could include video, animation or e-learning formats. Act as an authority for learning design, ensuring learning is creative, engaging and effective for all learning styles. Consider ROI of all training interventions and challenge the need for formal training vs alternative methods. Support the transformation of learning to a 70/20/10 model. Ensure all learning solutions delivered have clear learning objectives (using Blooms Taxonomy) and business outcomes. Use a range of technologies and solutions to develop a learning lead culture of self-development and continuous learning and development. Have a strong interest in learning technologies, innovative learning approaches and modern training techniques. Stakeholder management and engagement Work collaboratively as part of a sprint team, together with Learning Consultants and subject matter experts to develop and deliver appropriate learning solutions to meet project needs. Work with other designers and across the learning teams to contribute towards design and learning experience consistency across Thames Water. Have good communication skills to manage the relationship with the project owner and be able to share your solution and ideas clearly. Ensure that company policy, goals and objectives are being adhered to and represented within design of learning. 3RD Party relationship Work with subject matter experts to gather and refine the raw content information. Manage relationships with external advisors and providers in an efficient and effective way. Engage across Thames Water to obtain buy in and commitment for the learning solution. Hybrid – Reading / Swindon 36 hours a week What you should bring to the role To thrive in this role, the essential criteria you’ll need is: Experience in digital content production, able to storyboard, design and develop engaging training Proven track record and portfolio of training design using tools including Articulate Storyline 360 and Creative Cloud Solution and outcome driven with a strong business perspective Excellent organisational skills with strong attention to detail and accuracy Excellent interpersonal skills and commitment to customer and end user experience Ability to manage and meet deadlines with a high level of problem-solving skills Demonstrate the ability to handle multiple projects with ambitious deadlines Be teamwork oriented with demonstrated experience working in a collaborative team environment Additional skills and experiences would be great to have/bring: Specialist skills in video design and/or graphic design. Experience using audio and visual equipment to create engaging content. Project management knowledge with the ability to structure, plan, control, and coordinate multiple tasks. What’s in it for you? Competitive salary up to £40,000 per annum, depending on experience Annual Leave - 26 days holiday per year, increasing to 30 with the length of service (plus bank holidays) Performance-related pay plan directly linked to company performance measures and targets Generous Pension Scheme through AON Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Read Less
  • Graduate Building Surveyor - Reading  

    - Reading
    Salary £23,000 starting salary, plus up to £3,000 car allowance. Vacan... Read More
    Salary £23,000 starting salary, plus up to £3,000 car allowance. Vacancy type Permanent Categories Building Surveying Graduate Building Surveyor

    Reading

    Due to tremendous success and growth, Zodiac Recruitment are delighted to be working with an exciting ever-expanding business to offer Graduate Building Surveying roles along the M4 Corridor. This is an excellent opportunity to join a friendly and supportive business who put the development of their people first, which has enabled them to capture their marketplace and continue to expand throughout the UK. Join a company with a history of developing Graduates into Building Surveying superstars! What we are looking for: • Recent Graduate with RICS accredited Building Surveying degree• Excellent organisational skills • Excellent communication skills, written and verbal • Accuracy and attention to detail • Strong interpersonal skills with a proactive approach to problem solving • Professional and positive approach • Ability to work as part of a team • Ability to use own initiative and work pro-actively • Self-motivated 
    What we can offer you: £23,000 starting salary, plus up to £3,000 car allowance.Training and developmentAPC Support programVarious other benefits including professional fees, insurance and pension contributions. Read Less
  • 7.5T Delivery & Install Driver  

    - Reading
    Role overview:7.5T Delivery & Install DriverBasingstoke Basingstoke Cu... Read More
    Role overview:7.5T Delivery & Install Driver
    Basingstoke 
    Basingstoke Customer Service Centre 
    Permanent 
    Full Time and Part TimeSalary: FTE equivalent at 45 hours £32,292.00 Shift Pattern: 5 over 8 days  At Currys we’re united by one passion: to help everyone enjoy amazing technology. As the UK’s best-known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues. So you’ll never go it alone here. You’ll work in a great team, learning and growing together, and celebrating the big and small moments that make every day amazing. If you’re looking for a driving role that’s more than just drop and go, we’ve got the perfect opportunity. We’ll train you to install the smart tech you deliver to our customers: washing machines, fridge-freezers, 4K TVs, and more. You’ll soon be out on the road, meeting our customers first-hand and very likely making their day.Role overview: As part of this role, you’ll be responsible for:  
    ●    Ensuring the right products get to the right places at the right time.
    ●    Installing a range of different products for our customers.
    ●    Making every customer encounter memorable.
    ●    Lifting heavy items and completing a multi-drop driving role.
     
    Yes, you’ll need to love driving and being on the road, but you’ll need to love helping customers too. Our training will cover both state-of-the-art-tech and people skills as well – it’s all about equipping you to leave a smile on customers’ faces. You will need:
    ●    A full Class C1 UK/EA licence with no more than 6 penalty points.
    ●    CPC card (and ideally) Tachograph card.
    ●    A passion for delivering great customer service.
    ●    The ability to handle heavy stock. We know our people are the secret to our success. That’s why we’re always looking for ways to reward great work. Alongside a competitive pension scheme, you’ll find a host of benefits designed to work for you. They include:
    ●    First-class induction and on-going learning.
    ●    Quarterly bonus.
    ●    Product discounts across the latest tech.
    ●    A shift pattern of five over eight days.Why join us: Join our Delivery & Install team and we’ll be with you every step of the way, helping you build the career you want with on-the-job training and the opportunity to learn skills for life, for inside and outside work.  Not only can you shape your own future, but you can take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet.  Every voice has a space at our table and we’re committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email careers@currys.co.uk and we’ll do our best to help.
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  • Business Development Manager  

    - Reading
    Business Development Manager... Read More
    Business Development Manager Job Number: 555359 Closing at: Jan 8 2026 - 08:30 GMT Business Development Manager – Energy Customer Solutions / Distributed Energy Location: Reading, Glasgow, Manchester, Birmingham, Bristol, London Salary: £50,100 - £75,100 + Annual Bonus, Car/Cash Allowance + Benefits package The Role: SSE’s Energy Customer Solutions and Distributed Energy business continues to expand our portfolio of services and solutions within the UK & Ireland. We are targeting rapid growth in this part of the business continuing the transformation process founded on electricity networks and behind the meter solutions to support future decarbonisation with smart local energy systems and the integration of IoT technologies. Ideally, you will have a broad understanding of Distributed Energy systems, including some of the following areas: private wire solar, battery storage, private electricity networks, ICP and IDNO. You will need to be conversant on the drivers and value that can be achieved from local energy systems and how a range of energy/smart city applications can add further value to key stakeholder groups within our target markets. The Business Development Manager will be a key role specifically in the UK, employed to drive forward our business relationships and solutions primarily into the new build markets, the industrial markets as well as supporting our ventures in specific public sector markets. Your primary focus will be on building a robust qualified pipeline and managing the sales cycle in collaboration with core business functions. You Will Identify, qualify and scope new opportunities for Electricity Networks, Behind the Meter Solar, and broader distributed energy projects. Develop and manage a pipeline of activity across a wide client base and other key stakeholders within the eco-system of an opportunity, such as consultants, policy makers and developers. Bring client drivers and market intelligence to all propositions/bids in this sector and as appropriate pre-position SSE’s offering and value ahead of procurement processes or as part of a solution sales approach. Monitoring the market to identify emerging technologies and solutions which SSE can exploit. Working closely with colleagues across the businesses internal capability areas to develop propositions that meet client needs and maximise SSE Energy Customer Solutions cross-business opportunity. Direct responsibility for ensuring personal pipeline of propositions/bids successfully transition from initial bid to contract signature stage – holding an annual sales and pipeline target. Ensure that technical and commercial solutions meet the client’s requirements and our financial performance requirements. You Have Relevant experience in the energy sector and operating in one or several of the target markets. Proven experience securing business with smart and/or local energy systems with large power users, estates or regions. Politically awareness and can demonstrate influencing a wide stakeholder group. Excellent understanding of relevant policy frameworks as they apply to heat, energy, carbon and integrated systems. Experience of solution / consultative selling and building bespoke value propositions with customers across a complex range of technology and solutions. Experience of building sales strategies and client engagement plans to maximise value, priorities and delivery against set targets. About SSE SSE has a bold ambition – to be a leading energy company in a net zero world. We're building the world's largest offshore wind farm. Transforming the grid to provide greener electricity for millions of people and investing over £20 billion in homegrown energy, with £20 billion more in the pipeline. support UK organisations by delivering energy and low-carbon energy solutions. These include EV hubs, solar systems, smart technologies, and heating and cooling networks. We power the net zero transition by helping customers cut carbon and costs, and by building and investing in flexible energy infrastructure. Flexible benefits to fit your life Enjoy discounts on private healthcare and gym memberships. Wellbeing benefits like a free online GP and 24/7 counselling service. Interest-free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme. As well as generous family entitlements such as maternity and adoption pay, and paternity leave. Work with an equal opportunity employer We're dedicated to fostering an open and inclusive workplace where people from all backgrounds can thrive. We create equal opportunities for everyone to succeed and especially welcome applications from those who may not be well represented in our workforce or industry. Ready to apply? Start your online application using the Apply Now box on this page. We only accept applications made online. We'll be in touch after the closing date to let you know if we'll be taking your application further. If you're offered a role with SSE, you'll need to complete a criminality check and a credit check before you start work. #LI-ZG1 #LI-Hybrid Read Less
  • Journey Manager  

    - Reading
    Are you passionate about creating a seamless, customer-centric billing... Read More
    Are you passionate about creating a seamless, customer-centric billing experience?
    Thames Water is looking for a Billing Journey Manager on a 13 - 18 month Fixed Term/Secondment to help shape and optimise our entire customer billing experience.
    What You’ll Be Doing as the Billing Journey Manager, you will work cross-functionally with product, income, communications, service design, and customer service teams to map the entire billing journey, identify customer pain points, and develop a strategic roadmap of improvements to enhance customer satisfaction.

    Key Responsibilities:Lead cross-functional collaboration to align the billing experience across teams and systems.Map and improve billing journeys, identifying pain points and recommending enhancements.Monitor performance through dashboards and KPIs to track billing satisfaction and behaviour.Analyse complaints and failures to identify root causes and drive resolution.Ensure compliance and risk mitigation by aligning the roadmap with KTLO and regulatory needs.Develop and deliver clear, consistent billing communications that reflect our brand.Use data and insights to shape a customer-focused billing roadmap.Support testing and delivery, ensuring changes are implemented effectively and on time.Coordinate delivery planning and ensure business readiness through training and communication.Base Location: Hybrid - Clearwater Court - RG1 8DB
    Hours: 36 hours per week

    What you should bring to the role:
    To thrive in this role, here’s what you will need:Collaboration & Communication – Confidently lead cross-functional teams and influence stakeholders at all levels.Customer Journey Expertise – Skilled in mapping and improving end-to-end customer experiences.Strategic Thinking – Proven ability to create actionable roadmaps aligned with business goals.Analytical & Problem-Solving Skills – Use data to identify issues, prioritise improvements, and drive change.Agile & Adaptable – Comfortable managing multiple workstreams in fast-paced, dynamic environments.Customer-Centric Mindset – Passionate about enhancing the customer experience at every touchpoint.Resilience & Precision – Calm under pressure, with strong attention to detail and organisational skills.Innovative Thinking – Continuously seeking creative, tech-enabled ways to improve processes.What’s in it for you?Competitive salary of up to £55,000 per annum, dependent on experience.26 days holiday per year, increasing to 30 days with the length of service. (plus bank holidays)Performance-related pay plan directly linked to company performance measures and targets.Generous Pension Scheme through AON.Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. 
    Find out more about our benefits and perks

    Who are we?
    We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

    Learn more about our purpose and values

    Working at Thames Water
    Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.

    If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.

    Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

    We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else just let us know, we’re here to help and support.

    When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

    Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment. Read Less
  • Retail Assistant  

    - Reading
    DescriptionAt Iceland we like to do things differently. We are a fair... Read More
    DescriptionAt Iceland we like to do things differently. We are a fair and ethical retailer, who believe in investing in our people and making a difference. We are now recruiting for a Retail Assistant to join our supportive Iceland family. As a Retail Assistant, you are at the heart of our operation and we are looking for individuals who share our energy and passion and will contribute to our ongoing success. It’s important for our colleagues to take pride in what they do, and we can offer a role that will allow you to use your own initiative, in a fun and engaging team environment. We work hard to build a strong team dynamic which supports our colleagues to deliver to the best of their ability in the challenging role of Retail Assistant Your role is to ensure that you deliver great standards and a store to be proud of so that our customers have the best experience possible when shopping with us. We expect a lot from our colleagues, and you’ll get a lot back in return from us. Offering part-time hours gives you flexibility and a variety of shift patterns. There is also a great rate of pay and the opportunity to become part of a supportive and connected family of colleagues who look after our own. Unfreeze your potential and develop a fantastic career with an ever-growing company where people are key to our success. Be a part of our future success story. Be Iceland. Good luck with your application. Read Less
  • Trainee Service Advisor  

    - Reading
    Trainee Service Advisor Vacancy in Reading!Up To £25,000 Salary Depend... Read More
    Trainee Service Advisor Vacancy in Reading!
    Up To £25,000 Salary Depending On ExperienceMonday To Friday 7.30am - 5pm ONLYNo Weekends!Family Run Independent Garage Environment - History Dating Back 40+ Years!Unique Opportunity For Someone Passionate About Cars & Customer Service - Full Training Provided!Do you have a passion for cars and the automotive industry? Do you pride yourself on customer service? This could be the perfect opportunity for you!

    We are seeking an experienced Trainee Service Advisor to join our Client's well-established Independent Garage with a longstanding history, based in the Reading area!

    They are looking for a professional individual to join their team providing excellent customer services, providing a first point of contact for enquiries within branch as well as externally and maintaining customer relationships.

    Our Client is offering the successful Trainee Service Advisor:
    Up To £25,000 Salary Depending On ExperienceMonday To Friday 7.30am - 5pm ONLYNo Weekends!Family Run Independent Garage Environment - History Dating Back 40+ Years!Unique Opportunity For Someone Passionate About Cars & Customer Service - Full Training Provided!Duties of a Trainee Service Advisor with our Client:
    Meet and greet customers in personBooking customers in the diaryTo match and exceed monthly sales targetsPaper work processing to brand guidelinesTo ensure the company image of professionalism and quality of service is maintained at all timesWhat our Client expects of their Trainee Service Advisors:
    Passion for automotive industryFull UK Driving LicenceThe ability to work efficiently as an individual but also as part of a teamMotivated with a desire to enhance their knowledgeAn effective communicator with a commitment to providing exceptional levels of customer serviceThis is an exciting opportunity for a Trainee Service Advisor to take their career to the next stage and enjoy working for a company that truly values their staff.

    If you are interested in hearing more about this Senior Service Advisor role, or others we have in your area, please do not hesitate to contact Dee Hogger at Perfect Placement today!

    We are the UK's leading Automotive Recruitment Consultancy, if you are looking to refresh your Automotive Career please contact us, we have many Motor Trade Jobs available across the whole of the UK. Read Less
  • Music Development Manager  

    - Reading
    Part-time 0.60 FTE, PermanentClosing date: 23:59 Monday 12th January 2... Read More

    Part-time 0.60 FTE, PermanentClosing date: 23:59 Monday 12th January 2026Interviews will be held: Thursday 22nd January 2026
    This role is not eligible for Skilled Worker visa sponsorship. The successful candidate(s) will have to ensure that they have the right to work in the UK or be able to secure this through another means without the sponsorship of the University. Further information about sponsorship is available on the UK Visas and Immigration Website.
    This is an exceptional opportunity for an outstanding candidate to make an impact through music.
    The University of Reading Music team is responsible for the planning and delivery of a busy extracurricular music programme for the University. We run a diverse programme of performance opportunities, activities and events throughout the year that promote engagement through music and showcase the talents of our students, staff and alumni to a range of public audiences. Sitting within the External Relations Directorate, our small Music team benefits from close collaboration with professionals of different disciplines to ensure that music activities provide an exceptional experience for participants and audiences alike.
    As Music Development Manager you will work with the rest of the music team to design and delivering a programme that enriches staff and student experience and offers opportunities for creative expression, personal development and community engagement. The role is hugely varied and encompasses a wide range of responsibilities, from annual planning to hands-on event delivery, budget management to looking for creative ways to grow the programme.
    We are looking for someone who:Is passionate about music and able to enthuse othersEnjoys working collaboratively on strategic planning and programme designIs experienced at events organisation and hands-on delivery within a Music or broader arts settingWell versed in budget managementStrong social media capabilities, with ability to strategically build a social media presenceWorks well as part of team and is equally comfortable leading projects and supporting others A strong communicator with the ability to influence and motivate othersVersatile, proactive and agile in working style to suit the demands of this varied roleApproachable and keen to create a positive culture that is inclusive and welcomingWilling and able to commit to a work pattern that includes evening and weekend work
    Please note that interviews for this role will take place in-person at the University of Reading, London Road Campus on Thursday 22 January 2026

    Applications should be made through the University of Reading jobs site www.reading.ac.uk/jobs. When making your application please complete all sections of the application form and upload your CV.
    Contact Name Dan Miller Contact Job Title Head of MusicContact Email address d.g.miller@reading.ac.uk
    The University is committed to having a diverse and inclusive workforce, supports the gender equality Athena SWAN Charter and the Race Equality Charter, and champions LGBT+ equality. We are a Disability Confident Employer (Level 2). Applications for job-share, part-time and flexible working arrangements are welcomed and will be considered in line with business needs. Read Less
  • Capital Finance Manager (Water)  

    - Reading
    A core part of the finance manager role will be attendance at sponsor... Read More
    A core part of the finance manager role will be attendance at sponsor boards and playing an active role in ensuring governance decisions made which consider the financial impact, and regulatory model, and are in line with schedule of delegated authority.

    The role will allow you to further your management skills through developing and managing a team. You will be responsible for challenging and motivating the team through their own professional development as well as process improvement. This is a brilliant opportunity for you to develop yourself and be a part of Thames Waters’ Turnaround Plan.

    What you’ll be doing as a Capital Finance Manager (Water) Responsible for leading a team to partner the financial performance outcomes of our Capital Programme - supporting the Sponsor teams through the implementation of high-quality insight and KPIs, review and challenge.To provide the high-quality financial information that the business requires to operate effectively and efficiently, including leading and lagging levers, cost drivers, trend analysis and recommendations to assist decision making.Support in specific aspects of the financial reporting cycle with a critical evaluation lens applied. The manager and their business partner team has a key role to play to interpret, influence and challenge, communicating with the business and formulate clear narrative and activity plans as required.Developing relationships with other teams across the Organisation, with a real focus on cross learning and challenging the teams through continuous improvement.Develop and enhance the Performance controls and associated reporting to support proactive management of the programme, including but not limited to, forecasting accuracy, supporting and validating efficiencies against programmes and “living within our means”, driving consistent high-quality insight that drives action across the teams.As a key financial liaison, partner with the various departments across Finance and the business to deliver end-to-end process efficiencies and improved financial awarenessReview capital investment papers as required by the business, ensuring needs are clearly articulated and internal governance requirements are met. Ensure that decision-making process adequately considers the regulatory environment we are operating in and the relevant funding mechanisms.Respond to ad hoc requests for analytics to provide support to stakeholders for cost visibility, regulatory matters, deep-dive investigations into financial performance etc.Support proactive identification and resolution of technical accounting matters relating to the capital delivery areas. The manager will also provide support and guidance as needed for audit deliverables. Hybrid – Clearwater Court, Reading
    36 hours a week

    What you should bring to the role
    To thrive in this role, the essential criteria you’ll need is: Extensive experience of financial and analytical experienceAccounting qualification (ACA, CIMA, ACCA or equivalent)Strong Excel skillset and analytical abilities requiredExperience with planning systems and reporting technologyExperience with business intelligence tools and developing data visualisationsBusiness partnering, Capital Programme accounting experience - including experience of working with large investment programmesBusiness partnering, accounting experience - including experience of working with senior managersTrack record of delivering value and change, through challenge and influencing decision making as well as building strong relationshipsPlanning and Organisational skills to work effectivelyProcess improvement experience/track recordExcellent knowledge of providing financial insight, preparing annual plans, forecastsGood understanding of accounting best practices and technical requirementsAdditional skills and experiences would be great to have/bring: Solid modelling and/or database skills are preferableExperience in similar organisations with finance teams responsible for managing and operating large asset basesExperience of leading a teamWhat’s in it for you? Competitive salary up to £80,000 per annum, depending on experienceAnnual Leave - 26 days holiday per year increasing to 30 with the length of service (plus bank holidays)Car AllowancePerformance-related pay plan directly linked to company performance measures and targetsGenerous Pension Scheme through AONPrivate Medical Health CareAccess to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.Find out more about our benefits and perks

    Who are we?
    We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

    Learn more about our purpose and values

    Working at Thames Water
    Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.

    If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.

    Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

    We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else just let us know, we’re here to help and support.

    When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

    Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment. Read Less
  • FOH Team Member  

    - Reading
    Job Overview:We are seeking a friendly and customer-oriented Front of... Read More
    Job Overview:

    We are seeking a friendly and customer-oriented Front of House member to join
    our team. As a Front of House member, you will be responsible for providing
    excellent customer service and ensuring a positive experience for our
    customers. This position requires strong communication skills, great customer
    service, and the ability to work in a fast-paced environment as part of a team.Responsibilities:

    - Greet customers and offer a hospitable experience for the entirety of their
    stay.

    - Process customer transactions accurately and efficiently using the
    point-of-sale system.

    - Take food and drink orders confidently.

    - Handle customer complaints or concerns in a professional and courteous
    manner.

    - Collaborate with other team members to ensure smooth service.Experience:

    - Previous experience in a customer service role is preferred

    - Knowledge of hospitality industry is a plus

    - Familiarity with bar tending is beneficial

    - Understanding of food safety regulations is desirableSkills:

    - Excellent communication and interpersonal skills

    - Strong attention to detail

    - Ability to multitask and work efficiently in a fast-paced environment

    - Friendly and approachable demeanor with a customer-centric mindset

    - Problem-solving skills to address customer issues effectivelyIf you are looking for an opportunity to work in a friendly
    independent company, with potential to progress and have a passion for
    providing exceptional customer service, we would love to hear from you.
    Read Less
  • Stripe Servicing Lead & Complaints Analyst  

    - Reading
    Description JOB TITLE: Stripe Servicing Lead & Complaints AnalystSALAR... Read More
    Description JOB TITLE: Stripe Servicing Lead & Complaints AnalystSALARY: £29,460 plus On-Call payment. LOCATION(S): Basildon, Essex. HOURS: Full-time – 35 hours a week plus inclusion on an out of hours rota. WORKING PATTERN: Our work style is hybrid, which involves spending at least three days per week, or 60% of our time, at one of our office sites.About this Opportunity Part of Lloyds Banking Group, Merchant Services Operations are a provider of merchant acquiring across the UK. We're a joint venture with Fiserv and support all merchants with their card acquiring needs.

    Cardnet is a fantastic team within LBG with a meaningful part to play in Helping Britain Prosper. We currently have an opportunity available in our Operations Team for a Stripe Servicing Lead and Complaints Analyst.Purpose of the RoleTo deliver a seamless experience for all Stripe-related interactions, including managing servicing requirements and triaging complaints from the Stripe dashboard. The role also involves taking ownership of Cardnet complaints, ensuring fair, timely, and effective resolutions within agreed timescales.Key ResponsibilitiesStripe Servicing LeadAct as the primary point of contact for all servicing requirements originating from the Stripe dashboard.Execute and complete actions within the Stripe dashboard accurately and in a timely manner, ensuring compliance with agreed processes and service standards.Support with the creation and implementation of the OOH incident model.Complaints Handling & GovernanceEnsure compliance with all legislative and regulatory requirements, including DISP and Consumer Duty, through adherence to complaints handling policies and training.Maintain and update the complaints database in line with Cardnet policies, highlighting emerging trends.Take ownership of complaints, conduct investigations, and deliver fair resolutions within agreed timelines.Perform root cause analysis and present findings to senior management, recommending improvements based on customer feedback.Process Management & Risk MitigationOversee end-to-end complaints journey, including timely triaging and forwarding between firms.Implement robust handoff processes to mitigate risks of delays and breaches of DISP time limitsStakeholder EngagementBuild and maintain strong relationships with internal teams and external partners (Stripe) to ensure alignment on complaint handling standards.Support contractual agreements covering complaint governance, information sharing, and escalation procedures.Handle complex customer communications professionally, ensuring positive outcomes. Why Lloyds Banking Group If you think all banks are the same, you’d be wrong. We’re an innovative, fast-changing business that’s shaping finance as a force for good. A bank that’s empowering its people to innovate, explore possibilities and grow with purpose.What you’ll needStrong customer service and relationship management skills.Analytical ability to identify pain points and recommend improvements.Excellent written and verbal communication skills for proactive engagement.Familiarity with digital tools and self-service platforms.Problem-solving and lateral thinking capabilities.And any experience of these would be really usefulExperience in merchant services or financial services.Background in complaint handling About working for us Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.We want our people to feel that they belong and can be their best, regardless of background, identity or culture.We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.And it’s why we especially welcome applications from under-represented groups.We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.We also offer a wide-ranging benefits package, which includes • A generous pension contribution of up to 15%• An annual performance-related bonus• Share schemes including free shares• Benefits you can adapt to your lifestyle, such as discounted shopping• 24 days’ holiday, with bank holidays on top• A range of wellbeing initiatives and generous parental leave policiesReady to start growing with purpose?Apply today.If you’re excited by the thought of becoming part of our team, get in touch.(Please note our roles can generate a considerable amount of interest and can close early so don't miss out on this opportunity to apply today.)At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference. Read Less
  • Kitchen Porter  

    - Reading
    We are a bold, award-winning business who prideourselves in offering a... Read More
    We are a bold, award-winning business who pride
    ourselves in offering an eclectic range of innovative, fresh, and seasonal
    menus that ‘wow’ our customers within an industry leading environment.  We run friendly, welcoming, and positive
    kitchens with high standards always striving to be the best we can be.  It is these high standards that without a
    team of great kitchen porters; the heartbeat of our kitchens; we could not
    deliver!



    We are looking for a Kitchen Porter to join the family. 




    What’s
    in it for you?
    The
    chance to work for an award-winning business.  We have won the Best Food offer (2019
    & 2020) and Best Managed Pub Company (2021) at The UK Publican Awards.
    A
    competitive hourly rate plus an equal share of great tips.  You will get paid for the hours you
    work.
    Access
    to industry leading training and development.  We offer bespoke training plans as part
    of our ‘Pillars of Progression’ programme. 

    We
    work with HIT training in providing industry leading apprenticeship
    schemes.
    We
    offer additional support and coaching from our talented kitchen teams.
    We will
    back with you the tools you need to do a great job and have invested
    significantly in our kitchens.The buzz that comes with team parties,
    events, training courses, great suppliers and some of the industry’s
    best team rewards, discounts and benefits (including 75% off food on shift).A business who cares about you.  We are ambassadors for the Burnt Chef Project
    fighting the stigma of mental health and working with them to train and support
    our teams.   We also offer an Employee
    Assistance Program that is there 24/7 to provide you with support.

    Read Less

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