The Policy Support Analyst will be responsible for developing, implementing, and maintaining security policies, standards, and procedures to ensure the protection of our information assets. This role requires a good understanding of security frameworks and regulatory requirements. In addition, this role requires you to have experience of Information Security.
The role will be based in Reading and will report directly to the Head of Governance, Risk and Compliance, with whom you will work to deliver the goals of the company to have a fit for purpose security standards framework. This is a role that requires the individual to be able to work independently, finds fulfilment in a challenging and fast paced environment and take accountability to meet and drive the needs of the programme.
What you’ll do as a Policy Support Analyst
Security Standards Management:
Develop and maintain comprehensive security policies, standards and procedures across the organisation. Align all standards with applicable regulatory requirements and frameworks (e.g., ISO 27001, GDPR, NIS-R). Review and update standards regularly in response to emerging threats and regulatory changes.Governance & Compliance:
Oversee the exception management framework, including reporting, approvals and reviews prior to expiry. Monitor compliance with security policies and standards across digital and business teams. Act as the primary point of contact for internal and external audits related to security standards.Service Delivery & Operations:
Coordinate the annual standards review cycle, ensuring timely updates and stakeholder engagement. Support the publication and socialisation of new or revised standards to ensure organisation wide awareness. Collaborate with cross functional teams to embed security best practices into digital processes.Stakeholder & Communications Management:
Build and maintain relationships with key stakeholders including the CISO, CIO, architecture teams, programme delivery and business owners. Provide clear, engaging, and relevant communication and training around security standards. Deliver security messaging both in person and virtually, ensuring consistency and clarity.Continuous Improvement:
Track policy effectiveness and recommend enhancements to improve standard adoption and compliance. Stay informed of the latest security regulations, technologies and industry best practices to ensure standards remain current and effective.Base location – Hybrid – Clearwater Court, Reading.
Working pattern – 36 hours Monday to Friday.
What you should bring to the role:
The must-haves (essential criteria) for this opportunity include:
Essential Experience:
Experience in information security or a related governance role. Experience applying security frameworks and regulatory requirements (CIS, GDPR, NIS-R). Experience collaborating across multiple business areas and functional teams. Proven ability to work independently, with strong stakeholder management capabilities.Essential Technical Skills & Qualifications:
Strong written and verbal communication skills with the ability to deliver complex messages clearly. Skilled in exception management, reporting and compliance monitoring.Desirable Experience:
Additional skills and experiences would be great to have/bring:
Experience maintaining security standards and exception frameworks. Exposure to information risk management processes and controls.Desirable Technical Skills & Qualifications:
Relevant certifications such as CISSP, CISM or CISA.Desirable Competencies:
Strong relationship building and collaboration skills. Excellent organisational and time management skills. Ability to influence stakeholders and drive compliance in a matrixed environment.What’s in it for you?
Competitive salary up to £60,000 per annum depending on experience Annual Leave - 26 days holiday per year increasing to 30 with the length of service (plus bank holidays) Performance-related pay plan directly linked to both company and individual performance measures and targets Generous Pension Scheme through AON Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Read Less What you will be doing
as a Programme ManagerThe main areas of focus will include:
Lead the planning, execution, and delivery of inventory and supply chain projects from initiation through to completion. Oversee project timelines, resource plans, budgets, and risk mitigation strategies. Collaborate closely with internal teams (Inventory, Supply Chain, Warehouse Operations) to ensure project deliverables meet operational needs. Manage relationships with external suppliers and service providers, ensuring delivery of key project requirements and compliance with SLAs. Identify opportunities for process improvement across inventory and supply chain operations and implement best practice solutions. Act as a key point of contact for all programme-related communications, ensuring transparency and alignment with stakeholders at all levels. Apply project management methodologies (e.g. Agile, PRINCE2, PMP) to ensure consistent delivery standards. Track, report, and escalate project performance metrics, providing regular updates to senior leadership. Ensure all projects comply with regulatory, safety, and company standards.Internally, this role is known as Inventory & Supply Specialist.
The base location for this role will be Didcot Distribution Centre, OX11.
Please note: you will receive a car allowance, and a valid driving licence is required.
Hours of work are 36 hours a week, Monday to Friday.
What you should bring to the role
To thrive in this role, the essential criteria you’ll need is:
Proven experience in programme or senior project management roles within inventory and/or supply chain environments. Strong knowledge of inventory control, logistics, warehouse operations, and supply chain systems. Proficiency in SAP ECC and other supply chain management tools. Excellent stakeholder management skills with the ability to influence and engage at all levels. Experience managing multiple concurrent projects with complex interdependencies. Strong leadership and communication skills with a collaborative and proactive approach. Ability to manage budgets, forecast resource needs, and deliver projects within defined constraints. Experience working with external vendors and managing contract performance. Comfortable in a fast-paced, dynamic environment with a strong focus on outcomes and continuous improvement.The desirable criteria you’ll need is:
Bachelor’s degree in supply chain management, Business, Logistics, or a related field (preferred). Project management certification (e.g. PMP, PRINCE2, Agile) preferred. 5+ years’ experience in programme or project management roles within the supply chain and/or logistics sectors.What’s in it for you?
Offering between £57,000 to £63,000 per annum, depending on experience and skills. Car Allowance of £5,800 per annum. Annual Leave - 26 days holiday per year, increasing to 30 with the length of service. (Plus bank holidays) Performance-related pay plan directly linked to both company and individual performance measures and targets. Contributory pension – Defined Contribution - Maximum of 12% -2x employee contribution. Personal Medical Assessments – Open to all once a year. Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing. Read Less What you will be doing
as an OT Engineering Solutions LeadSolution Design & Delivery Leadership:
Lead the end-to-end development and deployment of OT solutions across Thames Water’s operational assets. Ensure solutions meet security, performance, regulatory, and operational requirements. Oversee high-level design, integration, and documentation of OT architecture to support real-time control, automation, and data acquisition.Team Management & Innovation:
Manage a team of OT solution engineers, defining goals and monitoring performance against KPIs. Foster a collaborative, high-performing, and innovative team culture. Champion the adoption of emerging OT technologies and methodologies.Strategic & Regulatory Alignment:
Ensure all OT solution development aligns with Thames Water’s business strategies and technology roadmap. Support AMP8 delivery by ensuring timely approvals and deployment of solutions. Contribute to AMP9 planning and the OT PR29 submission.Technical Governance & Standards:
Enforce compliance with internal technical standards, frameworks, and approved hardware lists. Support periodic audits and inspections to ensure quality, compliance, and system integrity. Maintain consistent, up-to-date technical documentation across the OT estate.Stakeholder Engagement & SME Support:
Act as a Subject Matter Expert (SME) for OT solutions, providing technical guidance to internal and external stakeholders. Collaborate with engineering, cybersecurity, procurement, and control room teams to align technical and business goals. Lead discussions to translate complex technical requirements into actionable solutions.Supplier & Resource Management:
Manage supplier and contractor relationships to ensure transparent and effective collaboration. Oversee resource planning and allocation to ensure the timely delivery of integrated OT solutions. Ensure effective cross-charging of resource time and solution support to relevant projects.Compliance, Safety & Risk Management:
Ensure all OT activities support health, safety, environmental, and regulatory requirements. Drive continuous improvement, risk mitigation, and operational resilience across all OT projects. Support internal processes related to capital (Capex) and operational (Opex) expenditures.Base location – Hybrid – Sewage Treatment Works, Reading.
Working pattern – 36 hours Monday to Friday.
What you should bring to the role:
Essential Experience:
Experience working in Operational Technology within utilities or industrial environments. Proven experience in the design and deployment of SCADA, telemetry, and control systems. Strong understanding of OT cybersecurity, compliance, and risk management. Experience managing third-party suppliers and navigating competing priorities. Demonstrated problem-solving and decision-making capabilities in complex, fast-paced settings. Strong stakeholder engagement across technical and business functions.Essential Technical Skills & Qualifications:
Degree or equivalent experience in an engineering discipline. In-depth knowledge of OT systems and architecture, including SCADA, PLC, HMI, and industrial networking. Strong technical report writing and documentation skills. Effective communication and leadership skills to influence teams and stakeholders. Self-motivated with attention to detail and the ability to deliver under pressure. Ability to simplify technical complexity and translate it into business-aligned solutions.Desirable Experience:
Development of OT technical standards, frameworks, or specifications. Project delivery and control, including planning and performance tracking. Experience in preparing business proposals and reviewing commercial solutions. Understanding of risk management, compliance frameworks, and governance practices. Commercial awareness of OT project budgeting, planning, and resource management.Desirable Technical Skills & Qualifications:
Membership in a professional engineering institution. Health, Safety, and Environmental Management qualification (e.g., NEBOSH). Familiarity with Thames Water’s internal processes (SGGC, IC) or equivalent in utility sectors.What’s in it for you?
Competitive salary up to £77,000 per annum, depending on experience. Annual Leave - 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays) Generous Pension Scheme through AON. Access to lots of benefits to help you take care of yourself and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Read Less What you will be doing
as an Engineering Project Manager Manage and deliver a portfolio of Mechanical, Electrical and ICA projects, with a typical value between one hundred thousand and £1 million per project. Individually responsible for multiple live projects at any time, with further projects in the scoping and tendering phase. We are developing innovative and modern solutions to operational problems, making our sites more efficient and delivering value for money for our customers. Working with our operations teams and contractors to scope, define and cost solutions that are both cost-effective and have minimal risk. Overseeing our zero-compromise health and safety policy for everyone working on your project. Undertake monthly audits. Oversee the construction of each project in line with our in-house policies & procedures, with associated wider industry standards. Fully compliant with CDM regulations and how to apply them. Working collaboratively with delivery partners and contractors to ensure that schemes are delivered on time. Maintaining compliance with our Asset Standards, associated British & International Standards and professional codes of conduct. Financial forecasting of all live projects and reporting on the value of work done. (VOWD). Drafting, vetting and approving pre-construction information, project programs, risk assessments and method statements (RAMS), and construction phase plans. (CPP) Overseeing the commissioning, training and handover of completed projects to the operations teams. Ensuring that completion documents are available and handed over, including test certificates, operation and maintenance manuals, health and safety files, and as-constructed drawings.For this role, you will receive a car allowance, so a driving licence is required.
Location – Your base location will be the Maple Lodge site, as you will look to cover the West London sites.
This role will require you to travel to multiple sites depending on the project that you are working on. You will be required to have a full driving licence, access to your vehicle and insurance to cover work travel. You will receive a car allowance, which is paid monthly.
Working Hours – Monday to Friday, 36 hours per week.
What you should bring to the role
To thrive in this role, the essential criteria you’ll need are:
Preferably have a background in Engineering, such as Mechanical, Electrical or Civil Engineering. Formal qualifications within these sectors are strongly encouraged. Ideally, holding at least a BTEC/HND in a relevant discipline or relevant experience. Have knowledge of Clean Water Processing and/or Wastewater treatment. Ability to coordinate with multiple stakeholders simultaneously. This includes internal colleagues, site employees and external contractors. Additionally, you will have the ability to work with minimum supervision, be self-motivated and driven, and use your initiative to deliver high-quality work. Understanding of Health and Safety standards, with particular reference to construction works, including CDM. However, additional training will be provided. Experience in Construction or Engineering Project Management.What’s in it for you?
Offering up to £64,500 per annum, including car allowance, depending on experience and skills. 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays) Contributory pension – Defined Contribution - Maximum of 12% -2x employee contribution. Personal Medical Assessments – open to all once a year. Wider benefits scheme, including our benefits hub, which is packed full of offers and information to save you money and support your well-being. Read Less What you will be doing
as an Engineering Project Manager Manage and deliver a portfolio of Mechanical, Electrical and ICA projects, with a typical value between one hundred thousand and £1 million per project. Individually responsible for multiple live projects at any time, with further projects in the scoping and tendering phase. We are developing innovative and modern solutions to operational problems, making our sites more efficient and delivering value for money for our customers. Working with our operations teams and contractors to scope, define and cost solutions that are both cost-effective and have minimal risk. Overseeing our zero-compromise health and safety policy for everyone working on your project. Undertake monthly audits. Oversee the construction of each project in line with our in-house policies & procedures, with associated wider industry standards. Fully compliant with CDM regulations and how to apply them. Working collaboratively with delivery partners and contractors to ensure that schemes are delivered on time. Maintaining compliance with our Asset Standards, associated British & International Standards and professional codes of conduct. Financial forecasting of all live projects and reporting on the value of work done. (VOWD). Drafting, vetting and approving pre-construction information, project programs, risk assessments and method statements (RAMS), and construction phase plans. (CPP) Overseeing the commissioning, training and handover of completed projects to the operations teams. Ensuring that completion documents are available and handed over, including test certificates, operation and maintenance manuals, health and safety files, and as-constructed drawings.Location – Your base location will be the Oxfordshire and North Berkshire area. Oxford, Didcot, Bourne End.
This role will require you to travel to multiple sites depending on the project that you are working on. You will be required to have a full driving licence, access to your vehicle and insurance to cover work travel. You will receive a car allowance, which is paid monthly.
Working Hours – Monday to Friday, 36 hours per week.
What you should bring to the role
To thrive in this role, the essential criteria you’ll need are:
Preferably have a background in Engineering, such as Mechanical, Electrical or Civil Engineering. Formal qualifications within these sectors are strongly encouraged. Ideally, holding at least a BTEC/HND in a relevant discipline or relevant experience. Or have knowledge of Clean Water Processing and/or Wastewater treatment. Ability to coordinate with multiple stakeholders simultaneously. This includes internal colleagues, site employees and external contractors. Additionally, you will have the ability to work with minimum supervision, be self-motivated and driven, and use your initiative to deliver high-quality work. Understanding of Health and Safety standards, with particular reference to construction works, including CDM. However, additional training will be provided. Experience in Construction or Engineering Project Management.What’s in it for you?
Offering up to £64,500 per annum, including car allowance, depending on experience and skills. 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays) Contributory pension – Defined Contribution - Maximum of 12% -2x employee contribution. Personal Medical Assessments – open to all once a year. Wider benefits scheme, including our benefits hub, which is packed full of offers and information to save you money and support your well-being. Read Less What you’ll be doing
as the Head of Digital Innovation Strategic Leadership - Lead and define the organisation’s innovation strategy in collaboration with the CIO and CTO, ensuring alignment with the Digital strategy and broader Business strategy. Oversee the execution of the organisation’s innovation strategy, ensuring that the necessary tools, processes, and people are available to drive innovation efforts. Understand and evaluate emerging technology trends and the changing business and competitor landscape, preparing the organisation for disruptive technology changes. Facilitate innovative activities by fostering an environment for research, proof of concepts, and prototype development. Define the pipeline of emerging innovative ideas that the organisation should pursue to create new business opportunities in the long term. Set up evaluation criteria consisting of key financial and non-financial metrics to shortlist innovative ideas for short-term tactical gains or long-term strategic advantage. Establish a dedicated space for rapid prototyping and experimentation, fostering an environment for research, proof of concepts, and prototype development Create a quarterly technology horizon scan with an overview of emerging tech trends and capabilities that can be shared with the business and technology teams through our intranetBase location – Hybrid – Clear Water Court, Reading RG1 8DB
Working pattern – Monday to Friday
Requirements for the role – Occasional travel to other sites for meetings
What you should bring to the role
To thrive in this role, the essential criteria you’ll need are:
Proven experience in defining and delivering digital innovation strategies in complex, asset-intensive environments such as utilities, infrastructure, or regulated sectors Strong knowledge of advanced technology architecture and emerging trends Familiarity with the latest technologies, trends, standards and products Ability to develop and articulate technology innovation roadmaps and visions Experience in customer-centric design and technology innovationExtra qualities that would be a great fit for our team:
Experience working with smart infrastructure technologies (e.g. IoT, digital twins, AI/ML) to solve real-world operational challenges in water, wastewater, or related industries Understanding of the UK utilities sector, including its unique operational and regulatory challenges Awareness of industry-specific technology, such as SCADA systemsWhat’s in it for you?
Competitive salary of up to £95,000 per annum depending on experience Annual Leave - 26 days holiday per year, increasing to 30 with the length of service (plus bank holidays) Car Allowance - £5800 Performance-related pay plan directly linked to company performance measures and targets Generous Pension Scheme through AON Private Medical Health Care Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Read Less What you’ll be doing
as the Process Technician Carrying out scheduled planned maintenance work on plant and equipment in compliance with company standards and procedures to improve plant resilience. Operating and cleaning plant and equipment to ensure on-site operational and health and safety standards are maintained. Attending to reactive jobs following plant and equipment failure. Keeping sites clean and tidy and undertaking safety and security checks. Always working safely and complying with all Health and Safety guidance and procedures.Base Location: Mogden - Isleworth - TW7 7LW
Working Pattern 38 Hours Monday- Friday 7:30 am – 15:36 pm plus Standby rota payments & Overtime opportunities can increase this earning potential by up to a further per annum upon completion of essential company training
Due the nature of this role you must hold a full UK drivers Licence
We are looking for you to
To thrive in this role, the essential criteria you’ll need is:
Be a self-motivated individual who can immerse themselves into the team around them, you need to be very disciplined, have the desire to learn from those around you and have a can-do attitude. This role can be demanding at times but very rewarding too. Take Ownership of responding quickly to faults, being curious to fully understand the problem, and identifying the best solution to resolve it the first time. Have excellent communication and interpersonal skills to interact with the team. Teamwork – We are one team, and our end goals are the same. Proactive – take the lead on recommendations and improvements around the site and communicate effectively. Must be prepared to be trained in safety procedures. Knowledge and awareness of health and safety standards. Full UK driver's LicenceWhat’s in it for you?
Competitive salary starting from £28,335 per annum depending on skills and experience. 24 days holiday per year, increasing to 28 days with the length of service (Plus bank holidays) Contributory pension – Defined Contribution - Maximum of 12% -2x employee contribution. Personal Medical Assessments – Open to all once a year. Performance-related pay plan directly linked to company performance measures and targets. Generous Pension Scheme through AON. Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid. Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay! Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing. Read Less What you’ll be doing
as a Business Analyst Apply Business Analysis techniques to analyse current services and processes against problem statements, needs and outcomes. Working closely with business areas on the opportunities, guiding and positively challenging preconceptions and driving collaboration across teams to optimise opportunities within Portfolios. Able to effectively engage with multiple stakeholder groups and build trusted relationships. Be able to work collaboratively within project teams and generally Customer/user-centred mindset and approach to work. Ability to present information clearly and succinctly at varying levels of detail, with emphasis on simplifying complex business and technical concepts. Will support and influence decisions based on research and understand how this impacts others. Has significant experience with Product/Agile ways of working.Base location – Hybrid – Clear Water Court, Reading
Working pattern – 36 hours
What you should bring to the role
To thrive in this role, the essential criteria you’ll need is:
Experience working in a Digital Business Analysis project environment. Understanding and experience of Agile and Waterfall project delivery methodologies. Good communication skills. Willingness to adapt to work through problems and document details. Preparing documents/reports and being able to present back to stakeholders. Having attention to detail, managing actions and expectations, and keeping stakeholders up to date. Product Owner/Scrum certifications.Additional skills and experiences would be great to have/bring:
Certification/experience of DevOps tools, processes, and methodology. Understanding of the Water Industry, the culture and regulatory accountabilities. Expertise in the practice of Business Analysis.What’s in it for you?
Competitive salary from £50,000 to £60,000 per annum, depending on experience Annual Leave - 26 days holiday per year increasing to 30 with the length of service (plus bank holidays) Performance-related pay plan directly linked to both company and individual performance measures and targets Generous Pension Scheme through AON Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Read Less What you’ll be doing
as a Performance Manager You are responsible for the performance management and leadership of your team by company policies, ensuring the competence of individuals through coaching and training to maximise their potential. You are responsible for identifying, mitigating, resolving and escalating risk across the site and team. You will need to deliver a consistent approach to asset operation and maintenance to deliver a cost-efficient, robust and safe operation 24/7. Understand and articulate changes within the budget at regular performance review sessions. Ensuring the budget is managed effectively about H&S, compliance, people and performance. You have responsibility for delivering a safe service to the customer base in your area, by driving a culture of continuous improvement and best practice within the team. Health and safety is at the centre of everything we do and as such you will be responsible for implementing this with your site and team.What you should bring to the role
To thrive in this role, the essential criteria you’ll need is:
We are looking for a proven manager, ideally someone who has process or operational management experience with strong skills in engineering, finance, H&S and stakeholder engagement. You will need excellent people and performance management skills to support and drive a team with a mix of skills and abilities. A strong health and safety and customer-based ethics. Excellent organisational and risk management skills are also needed. Good interpersonal and communication skills - both written and verbal are essential for the role. Strong computer skills are also desirable. A valid driving licence is required to travel to different sites.What’s in it for you?
Competitive salary up to £47,000 per annum subject to your level of experience. Annual Leave 26 days holiday per year, increasing to 30 with the length of service. (Plus bank holidays) Performance-related pay plan directly linked to company performance measures and targets. Generous Pension Scheme through AON. Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid. Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay! Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing. Read Less 