Head of Region -Building Surveying

Salary up to £100,000 year one Birmingham-based (Hybrid Working Available)
Here at TSA, we are representing an established client who are currently looking to make a strategic hire to continue their rapid growth nationwide with the appointment of a director of building surveying to join the team in Birmingham click apply for full job details Read Less

Optical Practice Manager, - Coleshill, Birmingham

My Client, one of the UK's leading, well-established chain of Optical & Hearing Care practices, is looking to recruit an Optical Practice Manager for their practice situated in Coleshill. The position could also suit an Assistant Manager, ready to progress in managing their own practice, full training and support will be given.

Skills required;

Familiar with KPI's

Targets

Commercially minded and able to push the business forward

Able to carry out staff training

Excellent customer service skills

Excellent dispense skills at all levels

Knowledge of contact lenses

Able to hit the ground running

The role;

Managing a small team

Motivating the team to help increase sales

Staff training

Dispensing

Administrative duties

The practice also runs a hearing clinic

They are offering a very competitive salary depending on experience, with excellent bonus potential, for more information please contact Nicki on quoting reference number; V Read Less

 Benefits Management Specialist (Snowhill, Birmingham, United Kingdom) Location: London, Bristol, Birmingham, Manchester Why this job matters The Benefits Management Specialist is responsible for embedding a structured, data-driven approach to benefits realisation across transformation programmes. This role ensures that benefits are clearly defined, tracked, and delivered in alignment with strategic objectives. By maintaining a robust benefits traceability framework and integrating it into planning and delivery cycles, the role drives accountability and enables early and scalable realisation of value from change initiatives, both financial and non-financial. This is a critical enabling role, ensuring that transformation efforts deliver measurable value and remain aligned with current and future strategic goals.  What you’ll be doing Develop and maintain a consistent benefits management & traceability framework, across programmes and workstreams. Define benefit categories, ownership, baselines, and measurement criteria to ensure clarity and accountability. Embed benefits identification and tracking into business cases, programme planning, and delivery governance. Driving and championing a benefits mindset, where benefits are considered from the outset and throughout the lifecycle of transformation initiatives. Monitor progress toward benefit realisation targets using structured reporting tools and dashboards. Provide regular updates to senior stakeholders on benefit status, risks, and opportunities. Drive focus on early and scalable benefit realisation, identifying quick wins and long-term value opportunities. Support benefits re-forecasting and scenario planning in response to delivery changes. Partner with programme managers, finance teams, and business leads to validate benefit assumptions and ensure benefits accountability. Facilitate benefit reviews, lessons learned, and continuous improvement in benefits planning and realisation. Invest in developing the benefits skills and capabilities required, across teams. Leveraging new benefits management tools that will optimise and improve how benefits are managed and delivered. Skills and Experience Ability to define, track, and optimise benefits across programmes and portfolios. Integrate benefits realisation with business objectives and transformation goals. Proficient in using data, KPIs, and dashboards (e.g., Power BI, Excel) to monitor benefit realisation. Strong interpersonal skills to influence and collaborate with senior leaders and cross-functional teams to demonstrate the transformational value from a benefits lens. Clear and confident communicator, able to present complex benefits information to diverse audiences and support initiative adoption. Driving benefits accountability through the initiative’s lifecycle, until benefits are fully realised. Proactive in identifying benefits realisation risks and adjusting plans to maintain value delivery. Optimise benefit management frameworks based on the requirements of the transformation objectives. Experience evaluating and refining benefits management processes and methodologies based on feedback and benchmarking.  Experience you would be expected to have  Demonstrated success in delivering measurable benefits in large-scale change initiatives. Experience supporting initiatives that deliver benefits both in the short-term and the long-term. Experience embedding a benefits mindset into programme planning, delivery, and governance. Background in financial modelling, forecasting, and scenario planning to support benefit tracking. Familiarity with Benefits Management frameworks. Demonstrate adaptability and the ability to tailor benefits management approach to different organisational requirements Managing a large number of benefits plans across multiple workstreams.  Our leadership standards Looking in:
Leading inclusively and Safely
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation. Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making. Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best. With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally. We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses. We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive. As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us. DON'T MEET EVERY SINGLE REQUIREMENT? Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team. Read Less

 ServiceNow Platform Technical Design Lead (Snowhill, Birmingham, United Kingdom) Why this job matters The role holder will bring together our strategy led by data and a passion for customer experience into a coherent set of goals, insights and plans in line with the company’s differentiated customer experience strategy and address major risks to service. This means examining existing processes, tools and team infrastructures to understand how we can create a model that has a standard approach to problem & incident management, change, ITIL and identifying and developing opportunities to enhance efficiency, productivity, and growth through the use of AI.  What you’ll be doing Own and deliver analysis and strategic investment choices that underpin Service management’s strategic transformation Accountable for assessment of requirements within BT Business Discuss and agree on relevant architectural framework and identify optimum design pattern to deliver scalable, reusable system components with limited customization.  Decision Making - Gathers information, and analyses different scenarios, assesses alternative resolutions and reaches a decision. Strong focus on business case, risk management, benefit realisation and relevant dependencies with strong ability to unblock blockers to ensure on time delivery Proactively monitor project progress , identify deviations, and take corrective actions to keep projects on track and keep stakeholders updated Develop and foster excellent relationships with key internal/ external customers and suppliers as appropriate for on-going program deliverables Lead the platform design team , overseeing the work of other designers. Responsible for the overall BT Business platform governance , ensuring alignment and coordination across various deliveries from different federated delivery teams across value streams. Experience you'll have Technical leadership : Extensive ServiceNow, ITIL, CSDM, TMF framework experience related to BT Business ServiceNow ecosystem and E2E integration architecture with in-depth knowledge in ServiceNow capabilities. Project management : Must have experience in managing complex Design programs or portfolios of projects, selecting the most suitable methodologies and implementing the necessary tools, processes and frameworks to suit the needs of a customer, colleague or client; moved outside of expected process or practice. Technology:   ServiceNow CMDB data model, GEN AI, Agentic AI, ITOM, Service Bridge, CSM, ITSM, Risk Management, TMF-compliant ServiceNow integration framework, Licensing model Solution Architecture: Develops solutions which fit within the enterprise architecture in terms of information architecture, system portfolios and integration requirements. The skills you’ll need Agile Development Database Design/Development Debugging APIs/Web Service Integration Programming/Scripting Microservices/Service Oriented Architecture IT Security Cloud Computing Artificial Intelligence/Machine Learning Continuous Integration/Continuous Deployment Automation & Orchestration Software Testing Application Development Algorithm Design Software Development Lifecycle Project/Programme Management Decision Making Growth Mindset Inclusive Leadership Benefits An annual on-target bonus of 10% (personal and company multipliers). BT Pension scheme: minimum 5% employee contribution, BT contribution 10%. Exclusive colleague discounts on our latest and greatest BT broadband packages. 50% off EE mobile pay monthly or SIM-only plans, and a 50% discount for friends and family on EE SIM-only plans. Discounted EE TV, including TNT Sport and the NOW Entertainment membership. There’s also great support for working parents, including pay whilst on maternity, adoptive, and paternity leave. 25 days' annual leave (not including bank holidays), increasing with service. Volunteering days, so you can give back to your local community. Brand new electric vehicle salary sacrifice arrangement, known as ‘My EV’. Our leadership standards Looking in:
Leading inclusively and Safely
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation. Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making. Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best. About us BT Group was the world’s first telco and our heritage in the sector is unrivalled.  As home to several of the UK’s most recognised and cherished brands – BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. 
 
Over the next two years, we will complete the UK’s largest and most successful digital infrastructure project – connecting more than 25 million premises to full fibre broadband.  Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other. 
 
While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come.  This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK’s best telco, reimagining the customer experience and relationship with one of this country’s biggest infrastructure companies.  
 
Change on the scale we will all experience in the coming years is unprecedented.  BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us. DON'T MEET EVERY SINGLE REQUIREMENT? Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team. Read Less

 Service Transition Specialist (Snowhill, Birmingham, United Kingdom) Recruiter: Djoice Bastos Silva Hiring Manager: Nathan Nabi Location:  Snow Hill, Birmingham OR Adastral Park, Ipswich, UK  At BT International, our purpose is to keep the world connected. As part of BT, we build on almost 180 years of innovation and expertise to deliver secure connectivity and digital services to some of the world’s leading multinational businesses and organisations. Our customers trust us to safeguard their data, drive their digital transformation and keep their businesses running.  With colleagues on the ground across the world and supporting customers wherever they need to operate, BT International offers a truly global experience. Whether it’s about providing cloud connectivity, helping organisations collaborate, or enabling innovation in cybersecurity and digital services, you’ll be part of a team that shapes how businesses succeed in a world that is being transformed by AI.  If you have the drive and ambition to make an impact on a global stage, BT International is where it happens. Why this job matters As BT International’s networks and products evolve, the tools and systems that support them must evolve too. As a Service Transformation specialist, you’ll lead the support and continuous improvement of our International Networks operational toolset—embedding AI-driven solutions to enable smarter, faster fault detection and resolution. Your work ensures BT International remains at the forefront of proactive and reactive service management for customers worldwide.  What you’ll be doing – your accountabilities  Within this role, you’ll be accountable for:  Driving the continual improvement of BT International’s operational tooling and systems across all network domains, ensuring they evolve in line with our transformation goals.  Proactively identifying and implementing service improvements in the ITOM & ITSM space, working closely with our ServiceNOW Development Squad to design, implement, and enhance AI-enabled operational solutions.  Managing demand and prioritization effectively to oversee projects and improvements that deliver maximum impact for BT International.  Identifying and delivering automation opportunities, leveraging AI and advanced analytics to streamline processes and improve fault management.  Maintaining continuous self-driven development, staying ahead of emerging technologies and best practices in service transformation and AI.  Problem-solving and supporting operational teams, collaborating with ASGs to resolve faults and optimize the performance of our toolset.  The skills you’ll need to succeed  Data driven decision making and communication: drawing on data and analytical techniques where appropriate and communicating this to business audiences.   Team player & collaborator: You will be working with many different teams and stakeholders, requiring you to establish good relationships and contribute as a team player.   Tenacious Problem Solver: a desire to look across platforms and teams to ensure problems are resolved and solutions designed in line with the Pan-BT approach.   Solution Minded: Ability to learn the capability of our toolset, build relationships with our vendors & internal teams to create solutions to real operational problems.   Technical Skills:   Understanding of IT Infrastructure & IP Networking.   Hands-on experience with ServiceNOW ITSM & ITOM procedures.   Experience with ServiceNOW Reporting analytics & dashboarding.   Knowledge of Networks Operational Support Systems.  Experience Using & administrating operational support systems for networks. Experience with ITSM & ITOM Processes and procedures.   Experience of reporting and analytics – Identifying trends and potential improvement areas from a dataset.  Continual Improvement – proven track record of identifying improvement areas within an operation and implementing the improvements in a timely manner as a project of work.  Benefits •    Competitive salary •    10% on target bonus •    BT Pension scheme, minimum 5% Employee contribution, BT contribution 10% •    25 days annual leave (not including bank holidays), increasing with service •    Huge range of flexible benefits including cycle to work, healthcare, season ticket loan •    World-class training and development opportunities •    Option to join BT Shares Saving schemes. •    Discounted broadband, mobile and TV packages •    Access to 100’s of retail discounts including the BT shop •    On call allowances and overtime Our leadership standards Looking in:
Leading inclusively and Safely I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation. Looking out:
Delivering for the customer I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making. Looking to the future:
Growth mindset I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best. About BT BT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, we take pride in everything we do - and in the people who work here. We're now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. And we're on a mission. Guided by our core values of Personal, Simple and Brilliant our goal is to help customers, communities and businesses overcome barriers and release their potential. So, if you're interested in the power of potential, why not join us today and release yours? Our mission is to break down the barriers of today to release the potential of tomorrow. Join us today and release yours. There are two things that we want to share with anyone considering joining us. Firstly, we’ve got big ambitions for our colleagues and the future of the organisation. These include our vision that inclusion and accessibility drive every conversation we have and every decision we make. We want our workforce to fully represent the communities and customers we serve, because a diverse business is a better business. We value every colleague, their diversity and the contribution that they make. When we say you’re welcome at BT, we really mean it. Secondly, the one thing the pandemic has taught us is that a lot of current and future colleagues, where and when possible, want to embrace hybrid working. Therefore, we are introducing Smart Working at BT. Smart Working means having the flexibility to choose, as a team, how and where you work depending on your team’s deliverables and needs; when you are at your shared core location to connect with others and when not. It may not be for every role, and, as part of the recruitment process, you’ll have the chance to discuss Smart Working and how it might work for the job you are applying for. How to Apply It's easy to apply online; you just need a copy of your up-to-date CV and to follow the step-by step process. Don't worry if you need to make changes - you'll have the opportunity to review and edit your work on the final page. We look forward to receiving your application! Read Less

 Customer Solution Design Specialist (Snowhill, Birmingham, United Kingdom) Locations Considered: UK Wide We operate a hybrid model of 3 days in the office and 2 days working from home, please only apply if you are comfortable with this arrangement. Why this job matters As a Customer Solutions Design Specialist at BT, your primary role is to design and deliver solutions tailored to the needs of our external customers, specializing in network, voice, or contact centre solutions. Collaborating within a global team, you'll lead medium to large designs and may even take on the role of a design lead, influencing our future direction. Emphasising customer-centricity, you'll promote our offerings and ensure solutions align with customer needs. We encourage continuous growth, empowering you to suggest new opportunities, challenge processes, and drive technological advancements. As a valued team player, you'll foster open communication, share knowledge, and collaborate effectively to achieve outstanding results. What you’ll be doing Leading design projects, review all components and deliver the overall design. Possess expert knowledge of overall design. Contribute to technical discussions, guiding others and improving design principles. Share design principles with senior levels, shaping future direction, potentially transitioning to a customer-facing role. What we'd like to see on your CV Able to design and/or assure solution involving multiple BT products plus 3rd party products in unfamiliar technologies. Experience with Design & Implementation of Cisco WAN / LAN. Experience with CCNP R&S, Wireless and Firewalls. Experience with leading commercial discussions across the business and resolve commercial problems across all stages of the customer journey. Benefits At BT, we entertain, educate, and empower millions of people every single day. We’re a brand built on connecting people – whether that’s friends, family, businesses, or communities. Working here, you’ll receive an attractive salary and a range of competitive benefits, but – more than that – you’ll be joining an ambitious organisation with a culture of togetherness, collaboration, and inclusivity, that takes a genuine and proactive interest in your progress and development. Benefits of working for BT include: • 10% on target annual bonus • BT Pension scheme, minimum 5% employee contribution, BT contribution 10% • X4 Salary Life Assurance • Huge range of flexible benefits including Cycle to Work, Healthcare, Season Ticket Loan, Electric Vehicle Salary Sacrifice • 25 days annual leave (not including bank holidays), increasing with service • Equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up. • Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more. • 24/7 private virtual GP appointments for UK colleagues • 2 weeks paid carer’s leave • World-class training and development opportunities • Option to join BT Shares Saving schemes • Discounted broadband, mobile and TV package • Access to 100’s of retail discounts including the BT shop Flexible Working This role offers a 3 together, 2 wherever working model. This means you are required to be at your contractual location 3 days a week with 2 flexible days per week. With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally. We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses. We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive. As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us. DON'T MEET EVERY SINGLE REQUIREMENT? Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team. Read Less

 Vendor Manager (Snowhill, Birmingham, United Kingdom) Why this job matters Within the M&E estate BT spends over £100M in Capex per annum supporting BT network and maintaining our brilliant service.  This role is to lead the team ensuring we have a robust supply chain and that suppliers perform to the required standard and held to account when needed.  It also building partnerships with key suppliers to allow BT to move at pace and innovate ahead of the market by close working relationships. The role will be working with central partnerships team who support in contractual renewals of our largest contracts.  This role is hybrid (3 days in office) in one of the following locations: Birmingham, Bristol, Manchester This role requires ability to travel anywhere within the UK for client meetings * Please note formal interviews will take place in the New Year due to festive annual leave*  What you’ll be doing Manages in-life contracts. Accountable for contractor on time delivery to SLAs and alignment with committed commercial budgets across the allocated suppliers as well as maintaining and designing a reporting structure to clearly measure this. Ensure that suppliers understand BTs policies and standards and therefore meet regulatory and legal requirements, where there is a lack of adherence to this, this role would deal with the escalation and implementation of remedial action to bring supplier back in line with these standards. Responsibility for updating suppliers where standards are changed to ensure adherence. Perform an advisory technical role for contract services and insurance claims, interfacing between the Policy, Procurement, Legal, Group Risk, Suppliers, M&E and Field teams to drive service. Programme of works owned and delivered by exception to underpin insurance and warranty claims. Collaborate with the central Supplier partnerships team for the largest key contracts.  Skills Required for the Role Stakeholder Management: Able to establish and maintain internal and external stakeholder relationships and facilitates mutually beneficial negotiations to develop solutions. Inspiring and Engaging Leadership: Inspiring and engaging leadership capability which fosters a culture of empowerment, inclusivity, ownership and pride in the estate and the work we do.  One Team Approach: Demonstrating broad thinking and collaborative behaviour. Contractual acronym and experience in creation of contracts.  Experience in creation of KPI’s and SLA’s along with the use of them.  Experience in dispute resolution.  Minimum of 2 years experience in a commercial related role.  Experience Required for the Role Set up contracts, manage contracts in life against SLA & KPI's and contract exit Strong MS Excel, Word and PowerPoint skills Used knowledge of the business to negotiate or persuade  Delivered results when the deliverables were unclear  Strong networking skills inside and outside of the business  Advocating and applying technology where it has not been used previously  Create and streamline business processes  Strong Governance application  Coordinated the work of colleagues or team to fit within a broader programme of work  Benefits On target 10% on target bonus​ BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%​ From January 2025, equal family leave:  receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.​ Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.​ 25 days annual leave (not including bank holidays), increasing with service​ 24/7 private virtual GP appointments for UK colleagues​ 2 weeks carer’s leave ​ World-class training and development opportunities​ Option to join BT Shares Saving schemes.​ About us BT Group was the world’s first telco and our heritage in the sector is unrivalled.  As home to several of the UK’s most recognised and cherished brands – BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. 
 
Over the next two years, we will complete the UK’s largest and most successful digital infrastructure project – connecting more than 25 million premises to full fibre broadband.  Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other. 
 
While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come.  This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK’s best telco, reimagining the customer experience and relationship with one of this country’s biggest infrastructure companies.  
 
Change on the scale we will all experience in the coming years is unprecedented.  BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us. DON'T MEET EVERY SINGLE REQUIREMENT? Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team. Read Less

 Network Design Specialist - ACI (Snowhill, Birmingham, United Kingdom) Please note - Any UK Location will be considered for this one - 3 days a week required in your nearest BT office. Why this job matters Your day to day role is to design and deliver solutions for BT’s customers and will specialise in Data Centre technologies specifically Cisco ACI. Our customers are generally external customers so you will be recognised with that enhanced level of visibility and responsibility. What you’ll be doing You’ll be working as part of a dedicated team that spans the globe.  As a Specialist you’ll be responsible for delivering Large to Complex designs. Working with other designers you will be the design lead who will be expected to review all components and then deliver the overall design.  You will have an expert knowledge of the overall design and will contribute to technical discussions within the team, leading others towards a better understanding and encouraging a dialogue to improve the design principles.  You will be required to impart your design principles towards a more senior level, shaping our future direction.  We do great things for our customers, and we need all our people to put the customer first.  You will promote what we do and understand the customers’ needs to relevant solutions. What we would like to see on your CV Strong understanding of  ACI hardware and topologies. Experience of setting up an ACI fabric from scratch. Experience in designing and implementing the following ACI logical and physical constructs:  Tenant building blocks including the following – Tenants VRFs Bridge Domains End Point Groups Application Profiles Contracts Access Policies including the following – Pools, Domains and AAEPs Policies and Policy Groups Profiles and Selectors Extending Layer 2 outside ACI using L2Outs, L3Outs ACI integrations including vSphere using VDS and implementing Service Graphs Cisco ACI certified – CCNP Data Centre Benefits At BT, we entertain, educate, and empower millions of people every single day. We’re a brand built on connecting people – whether that’s friends, family, businesses, or communities. Working here, you’ll receive an attractive salary and a range of competitive benefits, but – more than that – you’ll be joining an ambitious organisation with a culture of togetherness, collaboration, and inclusivity, that takes a genuine and proactive interest in your progress and development. Benefits of working for BT include: • 10% on target annual bonus • BT Pension scheme, minimum 5% employee contribution, BT contribution 10% • X4 Salary Life Assurance • Huge range of flexible benefits including Cycle to Work, Healthcare, Season Ticket Loan, Electric Vehicle Salary Sacrifice • 25 days annual leave (not including bank holidays), increasing with service • Equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up. • Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more. • 24/7 private virtual GP appointments for UK colleagues • 2 weeks paid carer’s leave • World-class training and development opportunities • Option to join BT Shares Saving schemes • Discounted broadband, mobile and TV package • Access to 100’s of retail discounts including the BT shop Flexible Working This role offers a 3 together, 2 wherever working model. This means you are required to be at your contractual location 3 days a week with 2 flexible days per week. With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally. We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses. We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive. As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us. DON'T MEET EVERY SINGLE REQUIREMENT? Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team. Read Less

 Employment Lawyer (Snowhill, Birmingham, United Kingdom) Locations - Birmingham, Bristol or London - 3 days a week on site Why this job matters At BT, our Corporate Functions are the backbone of our strategy and growth. We shape the direction of the business by managing our people, finances, shared services, and infrastructure—while ensuring we meet our legal, regulatory, and compliance obligations. As a Lawyer specialising in Employment, Pensions, and Benefits, you’ll play a vital role in supporting BT’s purpose: using the power of communication to make a better world—for each other, our customers, and our communities. You’ll provide expert legal advice that is clear, practical, and commercially focused. Your work will enable BT to operate effectively, deliver exceptional customer experiences, and manage legal risk, reputation, and brand in line with our strategy and values. What you’ll be doing Act as a key point of contact for employment law matters, providing expert legal advice to internal stakeholders including the People and Culture team and business leaders. Advise on a wide range of employment and benefits issues, both contentious and non-contentious, including complex employee relations, restructuring, and TUPE. Proactively identify and escalate key employment and industrial relations issues, ensuring timely and effective resolution. Manage your own caseload and support senior lawyers with legal research and project work. Monitor and interpret changes in employment law and government policy, supporting stakeholder education across the business, including the Board and ExCo. Oversee the quality and cost-effectiveness of work delivered by external legal counsel. Build strong relationships across BT’s Legal, Regulatory Affairs, Compliance and CoSec teams, and develop a professional external network. Promote knowledge sharing and the use of AI to streamline legal processes and develop practical tools, templates, and guidance. Coach and supervise junior team members, supporting their development and contributing to a high-performance culture. Align legal support with BT’s strategic objectives and contribute to the delivery of team goals and best legal practice. Additional responsibilities may include: Providing legal support on strategic employment and benefits projects as part of cross-functional teams. Acting as the Single Point of Contact (SPOC) for employment matters in designated business areas. Managing Employment Tribunal cases, including drafting, negotiation, settlement, advocacy, and stakeholder communication. Drafting and advising on Settlement Agreements in collaboration with the People and Culture team. Advising on individual employee issues and supporting TUPE processes, including documentation and stakeholder engagement. Skills and Experiences You will be a PQE qualified with 1-5 yrs commercial experience.  Have experience of employment law and be able to communicate with stakeholders up to C-suite level.
This role is purely non contentious work so you must be comfortable with doing this. Skills: Team Collaboration:  A strong team player who works with confidence, integrity, and a shared commitment to delivering excellent legal support across the business. Commercial Awareness:  A curious and commercially minded professional who can prioritise effectively, meet deadlines, and understand how legal work supports BT’s broader goals. Ownership and Initiative:  Demonstrates personal ownership of matters, proactively identifying solutions and driving positive outcomes rather than simply following process. Written Communication:  Excellent drafting skills, with the ability to produce clear, concise, and accurate legal documents, reports, and stakeholder communications. Verbal Communication:  Strong oral communication skills, able to engage persuasively with colleagues and stakeholders, and support ideas with logical arguments and data. Legal Research:  High attention to detail and strong research capabilities, with the ability to present findings clearly and concisely to inform decision-making. Advisory Expertise:  Provides balanced, pragmatic, and commercial legal advice on complex and sensitive issues, often involving risk, conflict, or emotion. Continuous Development:  Committed to personal growth, actively seeking opportunities to broaden skills and contribute to the team’s ongoing development. Experience: Experience working in a legal role focused on employment, pensions, or benefits law within a complex or regulated organisation. Proven ability to manage individual legal matters and support senior lawyers on larger projects. Experience advising on contentious and non-contentious employment matters, including employee relations, restructuring, and TUPE. Demonstrated ability to engage with internal stakeholders and external counsel, ensuring high-quality and cost-effective legal support. Familiarity with legal technology and a willingness to embrace innovation, including AI tools, to improve legal processes and outcomes. Experience coaching or supervising junior colleagues and contributing to a high-performance team culture. Benefits Competitive salary 25 days annual leave (plus bank holidays) 10% on target performance bonus Life Assurance Pension scheme if you pay in 5% BT will pay in an additional 10% Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc. 50% off EE mobile pay monthly or SIM only plans Exclusive colleague discounts on our latest and greatest BT broadband packages BT TV, including TNT Sport and the NOW Entertainment membership, and 25% off NOW Sport, Cinema and Kids 50% discount for friends and family on EE SIM only plans World class training and development opportunities Volunteering days so you can give back to your local community Our leadership standards Looking in:
Leading inclusively and Safely
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation. Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making. Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best. With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally. We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses. We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive. As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us. DON'T MEET EVERY SINGLE REQUIREMENT? Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team. Read Less

 Software Engineering Manager (Snowhill, Birmingham, United Kingdom) Working Style: 3 days a week in office, 2 days from anywhere Why this job matters As a Software Engineering Manager, you’ll lead transformative initiatives that shape the future of BT’s Fixed Networks and NG OSS platforms. You’ll define, lead and implement technical strategies, deliver innovative solutions aligned with architecture and security standards, and drive end-to-end product development, demonstrating autonomy and confidence without needing instruction or guidance. This role is pivotal in building scalable tools, enabling automation, and fostering collaboration across internal teams and vendor partners. What you’ll be doing Lead the Agile teams and build capabilities to drive the complete SDLC of a new product/enhancement in existing product in Fixed Networks. Drive complete delivery of a transformation program in SRIMS area utilizing open-source frameworks and tools for Inventory, Planning, Provisioning, Fulfilment and Orchestration. Design and develop solutions using Core Java, JavaScript, Oracle, NoSQL, and modern frameworks. Build & implement scalable tools supporting automated DevOps CI/CD pipelines and regression testing. Drive architectural decisions, adopt emerging technologies, and ensure compliance with security and patching standards. Contributing as a software consultant to architecture and solution design decisions towards the technology roadmap. Drive vendor teams and BT FTE teams to work collaboratively to deliver transformation programs including resolving complex issues, coaching & mentoring and contributing to their learning. Conducting peer reviews within BT or with suppliers, including challenging the quality of development and use of software engineering practice.  Collaborate with internal stakeholders and third-party suppliers to integrate and deliver robust solutions. Responsible for ensuring application is up to date in terms of patching to ensure lower vulnerabilities, latest open-source software versions, access control policy and align with latest standards in terms of tools and technologies. Accountable for the design and development of complex projects. This includes ensuring that contributing estimates are of a coherent quality of delivery; providing realistic inputs into delivering within agreed timelines and budgets; adequately documenting delivery; and ensuring correct functional and non-functional behaviour for the solution. What you'll bring MANDATORY Hands-on coding ability and strong analytical skills to trouble shoot and provide technological solutions using Java/J2EE, design Patterns, Oracle, PLSQL, WebLogic and JavaScript. Understanding of Technology for Frontend, Backend, Messaging and Integration using Open-Source Software. Experience building new system design solutions and architectural patterns including Microservices and Containerization support, Deployment architecture on Public/Private Cloud, Automation of Testing using mix of TDD, BDD and Bespoke test suite, Monitoring and APM tools and Reporting. Solid understanding of DevOps, CI/CD lifecycle. Automating various processes in SDLC and ensuring adherence to different standards and design patterns. Good telecom OSS knowledge in areas like Planning, Inventory management, capacity management, orchestration and Activation. Familiarity with tools like JIRA, STORM, ACF, RSA, HP ALM etc…and standards such as TOSCA, YANG, SID, Open API and ODA. Understanding of various delivery methodologies like Agile, Waterfall etc. Should possess good telecom OSS knowledge in areas like Planning, Inventory management, capacity management, orchestration and Activation. Working knowledge of performance tuning of application and continuous integration techniques. Service Design patterns implementation and knowledge. Budget Management for Application – FTE and Partner ecosystem. Application Vulnerability and Security Management. Application Monitoring using APM tools like Dynatrace. Ability to analyze problems and propose solutions with high quality. Understand need of multiple projects and communicate them divisionally and/or cross-divisionally. Ability to debug complex issues and provide the right solution. Ability to drive and validate technical and functional designs and lead to implementation. Excellent verbal and written communication skills. NICE TO HAVE Experience with Graph DB (Neo4J / OrientDB), CCNA, and network technologies. Telecom certifications and Java/Oracle certifications. Prior experience with large Telco service providers. Experience in working with geographically dispersed technical teams What's in it for you 10% on target bonus BT Pension scheme, minimum 5% Employee contribution, BT contribution 10% Life Assurance Cover Exclusive colleague discounts on our latest and greatest BT broadband packages, BT TV with TNT Sports and NOW Entertainment From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up. Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more. 25 days annual leave (not including bank holidays), increasing with service 24/7 private virtual GP appointments for UK colleagues 2 weeks carer’s leave World-class training and development opportunities Option to join BT Shares Saving schemes About us BT Group was the world’s first telco and our heritage in the sector is unrivalled.  As home to several of the UK’s most recognised and cherished brands – BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. 
 
Over the next two years, we will complete the UK’s largest and most successful digital infrastructure project – connecting more than 25 million premises to full fibre broadband.  Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other. 
 
While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come.  This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK’s best telco, reimagining the customer experience and relationship with one of this country’s biggest infrastructure companies.  
 
Change on the scale we will all experience in the coming years is unprecedented.  BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us. DON'T MEET EVERY SINGLE REQUIREMENT? Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team. Read Less

 2Site Reliability Engineering Specialist (Snowhill, Birmingham, United Kingdom) Recruiter: Djoice Silva Hiring Manager: Laura O'Connor (TDKO11 R) This role will be based in Birmingham - Hybrid working - 3 days in the office. At BT International,  our purpose is to keep the world connected. As part of BT, we build on almost 180 years of innovation and expertise to deliver secure connectivity and digital services to some of the world’s leading multinational businesses and organisations. Our customers trust us to safeguard their data, drive their digital transformation and keep their businesses running. With colleagues on the ground across the world and supporting customers wherever they need to operate, BT International offers a truly global experience. Whether it’s about providing cloud connectivity, helping organisations collaborate, or enabling innovation in cybersecurity and digital services, you’ll be part of a team that shapes how businesses succeed in a world that is being transformed by AI. If you have the drive and ambition to make an impact on a global stage, BT International is where it happens. About this role – Site Reliability Engineering Specialist – Global BTI Professionals were established as a progressive step toward the convergence of multiple domains across BT. We pride ourselves on delivering expert third line support to an extensive range of services; ensuring the required levels of availability are maintained. The team are widely recognised for getting things done, while making transformational improvements along the way. We do this by ensuring we have the right people to achieve our high ambitions. We are seeking a driven technical leader to join the unit. This role will specialise in system administration and server management with a curious approach towards automation. Candidates will be required to leverage their expertise in system administration and use software to transform the way we interact with networks. A key responsibility will be investigating and learning new technologies, so a desire to learn is equally as valuable as experience. What you’ll be doing Network Delivery: Support the Implementation of flawless change into the live network, utilising automation and CI/CD pipelines. Network Monitoring: Configure, maintain, and monitor systems and network infrastructure to ensure optimal health, performance, and reliability. Automation Tools: Utilise tools such as Ansible to provision and manage infrastructure resources in a scalable and efficient manner. Technical Acumen: Apply your understanding of network principles to troubleshoot network faults within our systems and look at how you can optimise performance and enhance security across our infrastructure. Incident Management and Resolution: Be prepared to support a 365x24/7 callout, providing third line technical resolution covering an extensive range of technologies. Customer Focus: Be a technical expert who understands the end-to-end journey of our customers. Growth and Development: As a technically talented expert you should enhance the brand of the team and support those around you to be accountable and perform at their best. You'll have the following skills & experience You must have Experience in an ISP Environment : Proven experience in a fast-paced ISP setting, managing and troubleshooting large-scale networks. Sysadmin/Server Management:  Strong skills in system administration, server management, and compute resources with experience in deploying and managing containerised applications using orchestration tools such as Kubernetes. Technical Proficiency : Strong understanding of network architecture, design, and implementation. Monitoring and Logging Solutions : Familiarity with monitoring and logging solutions such as Elastic search, Apache Kafka, and Prometheus. Programming Proficiency : Proficiency in at least one programming language, such as Python, Ansible or Go. Growth Mindset: S elf-driven attitude towards learning new skills and aiding the development of others. Desired Network Fundamentals : In-depth knowledge of network protocols, including BGP, IS-IS, and others. Vendor Hardware Expertise : Hands-on experience with hardware from leading vendors such as Cisco, Juniper, and Nokia. Continuous Application Deployments : Experience deploying new developments to live networks across a variety of infrastructure, including Virtual Machines, Routers, Switches, and Servers. Benefits •    Competitive salary •    10% on target bonus •    BT Pension scheme, minimum 5% Employee contribution, BT contribution 10% •    25 days annual leave (not including bank holidays), increasing with service •    Huge range of flexible benefits including cycle to work, healthcare, season ticket loan •    World-class training and development opportunities •    Option to join BT Shares Saving schemes •    Discounted broadband, mobile and TV packages •    Access to 100’s of retail discounts including the BT shop •    On call allowances and overtime With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally. We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses. We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive. As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us. DON'T MEET EVERY SINGLE REQUIREMENT? Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team. Read Less

 Technical Delivery Specialist (Snowhill, Birmingham, United Kingdom) Recruiter: Luke Byrne Career Grade: D Internal Closing Date: 2nd Jan 2025 Locations: Birmingham, London or Ipswich  Why this job matters The purpose of the Technical Delivery role is to lead the development and delivery the products used by our customers by owning and delivering product development from design through to live implementation based on our customers ever changing requirements in a dynamic and ever evolving market. This includes the need to support release train activities, coordinating across squads and stakeholders to align code and any associated dependencies as part of a release plan. RTE ensures that once a plan is agreed that we execute on it in terms of delivering features into environments at the right time to enable the delivery pipeline from development through to live What you’ll be doing The purpose of the Technical Delivery Manager role is to deliver either standalone projects or sub-projects of larger programmes.
Specifically, this role is accountable for: 
•    Owns and delivers Technical Projects from requirements through to live implementation. 
•    Designs and drives improved working processes for efficient live deployment.
•    Deliver requirements by ensuring production of robust and achievable delivery plans. 
•    Manages technical delivery change control at a project and programme level. 
•    Ensuring the scope of delivery is understood, including systems and networks where necessary and that the solution meets the business need and that plans are comprehensive and are achieved. 
•    Ensuring that all impacted teams understand, engage and commit to deliver plans. 
•    Identifying prerequisites to network deliveries and ensure that they are delivered. 
•    Ensuring that platforms/components can commit to delivery commitments. 
•    Track and manage project finances. 
•    Identifying when deliveries are at risk and take corrective action to resolve and risk management including communicating with senior managers and stakeholders. 
•    Track and monitor development testing and status of features through to release.
•    Ability to manage and co-ordinate across multiple delivery managers Skills and Experience •    Strong communications skills, able to forge strong relationships with peer-level designers, platform managers, developers, engineering, planning and operations managers to explain and drive technology change through the lifecycle. 
•    Supporting senior managers and directors in Networks, Digital and the CFUs on change and adoption of best practice.
•    Ability to work with stakeholders to ensure the proposed solution is affordable, deliverable and delivers the required business outcomes.
•    Project management skills to deliver business benefit in a timely way by focusing on must do capability and delivering effective end to end solutions.
•    Issue & Risk Management & change control 
•    Innovating to exceed Time, Cost, Quality measures / sharing best practice.
•    Experienced in technology delivery of large-scale projects and Agile delivery practices.
•    Leadership skills to lead and motivate the team to deliver excellent results and maintain #1Networks.
•    Experience in solving problems that arise from the interaction of multiple components and usually are complex and unknown.  
Experience you would be expected to have
Mandatory
•    Expertise in large scale technical delivery projects
•    decision-making, problem-solving, joint-planning – all informed by Customer Experience and cost/time trade-offs
•    Stakeholder management - team-working across Networks, Digital & CFUs
•    track-record of leading matrix teams through change and develop a challenging and supportive team culture.
•    Issue & Risk Management – active management through applying appropriate risk management strategies for both delivery and business risks
•    Understanding and experience of managing budgets and financial reporting.
Preferred
•    Agile Methodologies experience Benefits •    10% on target bonus
•    BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
•    From January 2025, equal family leave:  receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.
•    Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.
•    25 days annual leave (not including bank holidays), increasing with service
•    24/7 private virtual GP appointments for UK colleagues
•    2 weeks carer’s leave 
•    World-class training and development opportunities
•    Option to join BT Shares Saving schemes About us BT Group was the world’s first telco and our heritage in the sector is unrivalled.  As home to several of the UK’s most recognised and cherished brands – BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. 
 
Over the next two years, we will complete the UK’s largest and most successful digital infrastructure project – connecting more than 25 million premises to full fibre broadband.  Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other. 
 
While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come.  This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK’s best telco, reimagining the customer experience and relationship with one of this country’s biggest infrastructure companies.  
 
Change on the scale we will all experience in the coming years is unprecedented.  BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us. DON'T MEET EVERY SINGLE REQUIREMENT? Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team. Read Less

 Network Engineering Professional (Birmingham, Birmingham, United Kingdom) Location: London, Birmingham & Ipswich Why this job matters The Network Engineering Professional will specialise in engineering with a curious approach towards automation. Candidates will  be required to leverage their knowledge in engineering and use software to transform the way we interact with networks. A key responsibility will be investigating and learning new technologies , so a desire to learn is equally as valuable as experience.   As part of this role, you’ll directly contribute to improving reliability, scalability, and performance of services by driving automation, monitoring, and operational excellence across a number of environments.   What you’ll be doing Integration: Collaborate with design & platform teams and support the Implementation of flawless change into the live network, utilising automation and CI/CD pipelines. Automation Tools: Utilise tools such as Ansible and Python to provision and manage infrastructure resources in a scalable and efficient manner. Technical Acumen: Apply your understanding of network principles to troubleshoot network faults within our systems and look at how you can optimize performance and enhance security across our infrastructure. Incident Management and Resolution: Be prepared to support a 365x24/7 callout, providing final line assurance technical resolution covering an extensive range of technologies. Customer Focus: Be a technical expert who understands the end-to-end journey of our customers. Growth and Development: As a technically talented professional you should enhance the brand of the team and support those around you to be accountable and perform at their best.    Skills you'll need Experience in an ISP Environment : Proven experience in a fast-paced ISP setting, managing and troubleshooting large-scale networks. Network Fundamentals: Knowledge of network protocols, including Radius, BGP, OSPF, DNS, MPLS and others. Technical Proficiency: Fair understanding of network architecture, design, and implementation. Growth Mindset: Self-driven attitude towards learning new skills and aiding the development of others. Programming Proficiency: Proficiency in at least one programming language, such as Python or Ansible, as well as a familiarity with CI/CD orchestration.   Vendor Hardware Expertise: Hands-on experience with hardware from leading vendors such as Cisco, Dell, Juniper, and Nokia. Continuous Application Deployments: Experience deploying new developments to live networks across a variety of infrastructure, including Virtual Machines, Routers, Switches, and Servers.   Benefits 25 days annual leave (plus bank holidays) increasing with service 10% on target bonus Life Assurance BT Pension scheme, minimum 5% Employee contribution, BT contribution 10% Direct share scheme Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc. Huge range of flexible benefits including cycle to work, healthcare, season ticket loan World-class training and development opportunities Exclusive colleague discounts on our latest and greatest TV, mobile and Broadband Our leadership standards Looking in:
Leading inclusively and Safely
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation. Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making. Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best. About us BT Group was the world’s first telco and our heritage in the sector is unrivalled.  As home to several of the UK’s most recognised and cherished brands – BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. 
 
Over the next two years, we will complete the UK’s largest and most successful digital infrastructure project – connecting more than 25 million premises to full fibre broadband.  Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other. 
 
While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come.  This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK’s best telco, reimagining the customer experience and relationship with one of this country’s biggest infrastructure companies.  
 
Change on the scale we will all experience in the coming years is unprecedented.  BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us. DON'T MEET EVERY SINGLE REQUIREMENT? Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team. Read Less

 Site Reliability Engineering Specialist (Snowhill, Birmingham, United Kingdom) Location: Ipswich, Birmingham or London Why this job matters The purpose of this role is to be a subject matter expert within the network engineering domain, accountable for the introduction of major end-to-end technology introduction and final line fault resolution. You will take the lead on complex and high impact fault resolution across multiple platforms and services. You will also be responsible for promoting a culture of continuous improvement within a team of engineering professionals, contributing to recruiment and the resource strategy. What you’ll be doing The role uses in-depth technical knowledge and operational understanding to identify and deliver improvements in service availability through end to end business ownership. You will be Implementing flawless change, providing technical resolution and constantly learning, allowing resource flexibility across the unit to meet demand requirements & deliver “Brilliant” customer experience. You will champion and build effective working relationships, both internally and externally to deliver business outcomes, adding value throughout. Ultimately, you will be responsible for the change execution and assurance of Fixed Networks platforms managed by Professional Services. You will also drive the publicity of the team through your contribution as a technically talented expert, challenging and supporting those around you to be accountable and perform at their best As part of this role, you’ll directly contribute to improving reliability, scalability, and performance of services by driving automation, monitoring, and operational excellence across a number of environments. Supports the delivery of routine daily activities and is accountable for system design, build, testing, validation, maintenance, and ongoing support of all network infrastructure components. Participate and be the technical lead on incidents within immediate domain and be part of PIR write up and solution. Propose and implement innovations for continuous improvement within professional services Integration: Collaborate with design & platform teams and support the Implementation of flawless change into the live network, utilising automation and CI/CD pipelines. Application Monitoring: Configure and maintain monitoring solutions such as ELK stack, Prometheus and Kafka to ensure the health and performance of our systems. Will champion and build effective working relationships, both internally and externally to deliver business outcomes, adding value throughout. Responsible for delivering the change execution and assurance of Fixed network platforms managed by Professional Services. Technical Acumen: Apply your understanding of network principles to troubleshoot faults within our infrastructure  and look at how you can optimize performance, and enhance security across our infrastructure. Incident Management and Resolution: Be prepared to support a 365x24/7 callout, providing third line technical resolution covering an extensive range of technologies. Skills You'll Need To Succeed You will be fully conversant and comply with Change Management processes and the supporting governance. You will be confident and professional in communicating with all stakeholders, both locally and with members of the Senior Management Team. You will have extensive experience of network technologies and protocols within your native domain. You will have a strong understanding of the E2E service journeys. You will be able to adapt to emerging and evolving technologies, in line with the Technology Career Map. You will have the ability to work in a high-pressure environment. Self-driven attitude towards learning new skills and aiding the development of others. OS Administration: Strong system administration skills, across an array of orperating systems such as linux, windows etc. with a focus on performance optimisation, security, and automation. Cloud Computing: Strong understanding cloud computing and best practices. Programming Proficiency: Proficiency in at least one programming language, such as Python or Ansible, as well as a familiarity with CI/CD orchestration. Experience you'll have Incident response to resolution. You've advocated and applied technology where it has not been used previously. You've delivered results when the deliverables were unclear. You have worked in a high pressured operational environment Experince with IP networks, with a strong understanding of various TCP/IP protocols. Expertise in CI/CD pipelines and associated tools (e.g. GitLab CI). Proven experience in a fast-paced ISP setting, managing and troubleshooting large-scale networks. Experience with Linux system administration to a high standard with a focus  on performance optimisation, security, and automation. Experience maintaining and deploying  cloud computing infrastructure. Strong experience developing workflow automation using programming languages such as Python or Ansible. Experience in completing high impact changes in a live network and system environment. Experience in learning new technologies and driving the development of others. Benefits At BT, we entertain, educate and empower millions of people every single day. We’re a brand built on connecting people – whether that’s friends, family, businesses or communities. Working here, you’ll receive an attractive salary and a range of competitive benefits, but – more than that – you’ll be joining an ambitious organisation with a culture of togetherness, collaboration and inclusivity. Tailored training and development opportunities to continue to build your career 10% on target bonus 25 days’ annual leave (not including bank holidays), increasing with service Life Assurance Pension scheme - If you pay in a minimum of 5% of your pensionable salary every month we will pay in 10% Direct Share scheme Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc. 50% off EE mobile pay monthly or SIM only plans Exclusive colleague discounts on our latest and greatest BT broadband packages BT TV, including TNT Sports and NOW entertainment Shared Parental leave - maximum amount of leave you can share with your partner is 50 weeks Our leadership standards Looking in:
Leading inclusively and Safely
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation. Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making. Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best. About us BT Group was the world’s first telco and our heritage in the sector is unrivalled.  As home to several of the UK’s most recognised and cherished brands – BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. 
 
Over the next two years, we will complete the UK’s largest and most successful digital infrastructure project – connecting more than 25 million premises to full fibre broadband.  Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other. 
 
While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come.  This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK’s best telco, reimagining the customer experience and relationship with one of this country’s biggest infrastructure companies.  
 
Change on the scale we will all experience in the coming years is unprecedented.  BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us. DON'T MEET EVERY SINGLE REQUIREMENT? Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team. Read Less

 Software Engineer - Successfactors Time Off (Snowhill, Birmingham, United Kingdom) Recruiter: Molly Lees Hiring Manager: Dileep Garugu Career Grade: E Locations: Birmingham and Bristol 3 Days Onsite 2 remote Internal Closing Date: 1st September 2025  Why this job matters The Software Engineering Professional supports the execution of the software engineering strategy and roadmap that supports BT's commercial strategy through cross functional project and technical delivery and the participation of a team that pursues innovation as well as engineering excellence. This role has the responsibility for developing cloud native applications aligned to strategic vision. The role will work closely with other team members in a fixed capacity squad to build Apps and support cloud native Apps.  What you’ll be doing Supports on the implementation of technical solutions for both customers and colleagues and delivers on the resolution of inter-system issues, working within cross-functional squads to assist in creating and implementing technical solutions for a domain or cross domain activity within a specific technology area.
Supports in the execution of technical decisions, technology choices and architecture for a wide range of high-performance products, capabilities, and platforms, effectively balancing short-term impact with long-term transformation.
Supports the design and development of software solutions in accordance with the wider architecture and security standards.
Undertakes technical reviews to continually update knowledge and skills in software engineering principles and practices, ensuring a base level of technical specialism proficiency to enable industry and quality standards to positively impact work and customers.
Supports with the designs of technical specifications and development of software solutions of smaller and /or less complex initiatives in partnership with team, contributing towards the quality of delivery.
Writes, tests and reviews code, refining and rewriting as necessary under supervision and communicates to engineering professionals and colleagues involved in the project.
Integrates existing software products and solves routine problems to enable incompatible platforms to work together.
Maintains systems by monitoring and correcting software defects.
Supports the implementation and maintenance of high-quality tools and automation processes to support continuous delivery and developer productivity.
Supports the delivery of an ambitious and compelling technical roadmap to meet the needs of the business, engineering team, and partner teams.
May support engineering and operational excellence initiatives, assisting with implementing metrics and processes for regular assessment and improvement.
Supports in the implementation of ways to improve working processes within the area of software engineering responsibility. Supports in the implementation of ways to improve working processes within the area of software engineering responsibility.
As a Software Engineering Professional, you are responsible for the Design and Development of Digital’s Strategic Platforms 
Be a collaborative software engineer delivering features to our internal customers via our cloud product suites.
Support our customers to help unblock issues in the cloud when required.
Actively engage with the security and compliance teams to ensure what we deliver is fit for purpose.
Evangelize cloud-first and software engineering principles to our stakeholders. Skills Understanding of the HR function within a global corporate organisation including local HR legislation impacts on systems and processes
Experience of working e2e across a service delivery value chain
Excellent organisational and time management skills 
Clear thinker with vision, passion and energy  
Strong attention to detail
In-depth knowledge of the HR SaaS solution 
Excellent documentation and written communication skills (workbook updates, creating support tickets, etc.)
Experience in requirements gathering and driving true SaaS adoption 
Understanding of basic XML concepts, system development and testing
Understanding of GUI; radio button, pick lists, and other configuration items
Working knowledge of tools used in a run team environment e.g. ticketing tools, testing
Agile methodology and Agile development Our leadership standards Looking in:
Leading inclusively and Safely
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation. Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making. Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best. Benefits Annual On target bonus 10% (personal and company multipliers)
BT Pension scheme; minimum 5% employee contribution, BT contribution 10%
Life Assurance
Direct share scheme
Exclusive colleague discounts on our latest and greatest BT broadband packages
50% off EE mobile pay monthly or SIM only plans and 50% discount for friends and family on EE SIM only plans
My Discounts gives colleagues access to unbeatable savings on everyday purchases at hundreds of retailers
Discounted EE TV including TNT Sport and the NOW Entertainment membership
Great support for working parents including pay whilst on maternity, adoptive, and paternity leave
Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.
25 days annual leave (not including bank holidays), increasing with service with buy holiday option
Volunteering days so you can give back to your local community
Brand new electric vehicle salary sacrifice arrangement, known as ‘My EV’ About us BT Group was the world’s first telco and our heritage in the sector is unrivalled.  As home to several of the UK’s most recognised and cherished brands – BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. 
 
Over the next two years, we will complete the UK’s largest and most successful digital infrastructure project – connecting more than 25 million premises to full fibre broadband.  Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other. 
 
While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come.  This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK’s best telco, reimagining the customer experience and relationship with one of this country’s biggest infrastructure companies.  
 
Change on the scale we will all experience in the coming years is unprecedented.  BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us. DON'T MEET EVERY SINGLE REQUIREMENT? Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team. Read Less

 SIEM Software Engineering Lead (Snowhill, Birmingham, United Kingdom) Why this job matters The new Network SIEM is essential to BT’s network security, meeting TSA requirements and improving our CAF level. Being the SIEM DevOps with SysOps Software Engineer you will play a critical role in designing, developing, implementing, and maintaining our strategic SIEM platform as part of the Security Engineering platform team, leading the implementation of the SIEM Automation strategy and providing guidance and oversight of the SIEM Platform Automation team. This role is hybrid (3 days in the week) and can be based in one of the following offices: Birmingham (preferably) or Manchester What you’ll be doing A Technical leadership role working in a high performing team of engineers delivering state of the art security tools for BT.  Kubernetes DevOps/SysOps Engineering role managing Kubernetes clusters and container orchestration, automating deployment, scaling, and management of containerized applications.   Implement best practices for Kubernetes configuration and security.  Configuration, deployment and maintenance of Elastic Stack on Kubernetes (ECK)  DevOps/SysOps Engineering collaborating with cross-functional teams (development, operations, and QA) to streamline software delivery and automating deployment pipelines using CI/CD tools   Troubleshoot issues along the CI/CD pipeline  Act as product owner, breaking down top level requirements into product backlogs as part of quarterly/sprint planning  Interface with program and project managers to ensure appropriate security architecture engagement as necessary.   Provide effective technology coaching and mentoring both inside and outside the team.  Growth mindset and a desire to learn, teach, and improve skills.  Previous ownership of mission-critical shared infrastructure  Skills Required for the Role Essential:  End-to-End Solution Delivery: Expertise in taking ownership of a requirement from start to finish, including gathering detailed requirements, designing, and implementing robust, innovative solutions.  Experience with containerization technology and orchestration platforms e.g. Docker, Kubernetes  Hands-on experience in installing, configuring, operating, and monitoring CI/CD pipeline tools  Experience in Python, JavaScript, Golang.  Experience on Gitlab CI or GitHub Actions  Experience in monitoring tools as Grafana, ELK  Experience in Agile software development systems and JIRA Tools.   Understanding IT, network services and security  Ability to collaborate effectively with others to drive forward key security objectives  Strong communication skills including presentation and documentation writing (to both technical and business audiences)  An aptitude for autonomous learning as required by the demands of the business  Proven problem-solving abilities  Assertiveness, and the ability to drive through change  Excellent team working skills including the ability to work effectively within a geographically disparate team  Advantageous:  SIEM Experience with Elastic Stack (ELK)  Knowledge of ArgoCD, Terraform  Knowledge CI/CD tools Ansible, Circle CI, Jenkins, Parker, Terraform  Knowledge of Offensive testing frameworks  Message processing using Kafka, Rabbit MQ  Knowledge of Linux, Windows and Network Administration  Knowledge and experience of cloud services (public or private), OpenStack and K8S  DevOps qualifications  Knowledge of Telecoms Security Act (TSA)  Knowledge of architectural concepts such as microservices, service mesh.  Strong knowledge of security policy/regulatory frameworks Experience Required for the Role Bachelor’s/Master’s degree in Computer Science, Information Systems, Engineering, or other related fields  5+ years experience in a Dev Ops Role demonstrating ownership of a critical platform   Experience leading a Dev Ops squad proving oversight and leadership for the members.   Benefits On target 10% on target bonus​ BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%​ From January 2025, equal family leave:  receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.​ Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.​ 25 days annual leave (not including bank holidays), increasing with service​ 24/7 private virtual GP appointments for UK colleagues​ 2 weeks carer’s leave ​ World-class training and development opportunities​ Option to join BT Shares Saving schemes.​ About us BT Group was the world’s first telco and our heritage in the sector is unrivalled.  As home to several of the UK’s most recognised and cherished brands – BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. 
 
Over the next two years, we will complete the UK’s largest and most successful digital infrastructure project – connecting more than 25 million premises to full fibre broadband.  Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other. 
 
While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come.  This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK’s best telco, reimagining the customer experience and relationship with one of this country’s biggest infrastructure companies.  
 
Change on the scale we will all experience in the coming years is unprecedented.  BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us. DON'T MEET EVERY SINGLE REQUIREMENT? Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team. Read Less

Job Description What if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. A little more about your role… We have an exciting opportunity for an enthusiastic and motivated individual to join our Transport Planning team as an Associate Director in Birmingham. This is a strategic role where you will lead and support the development of our Birmingham Transport Planning team; working collaboratively with our leadership teams to shape the local vision, grow our services across local government clients across the Midlands, and to deliver impactful transport solutions across the region.  This is an opportunity for someone to help shape the local team in line with our wider strategic objectives. The role is a varied one but will include the below responsibilities:  Leading on and delivering impactful transport planning projects across the region Working with other senior leaders in the office and nationally to drive growth and expand our market share; with a particular focus on public sector clients in the midlands region Helping to drive innovation and identify market trends to add value to projects and bids, and position WSP to maximise our future opportunities in the Local Government market Leading in the preparation of bids, fee proposals and project programmes  Making an active contribution to WSP’s four pillars (People; Clients & Growth; Operations; and Technical Excellence) and supporting our Leads in these roles Give direction and mentoring to the wider team to maximise their potential.  Your Team Our Birmingham Transport Planning Team sits within the national Mobility business, comprising over 600 people based in offices across England, Scotland and Wales. Our team works closely alongside our virtual teams in Net Zero, Future Mobility and Freight, as well as multidisciplinary colleagues in complimentary teams - including development planning, highways and environment teams. We deliver a wide range of transport planning projects for our clients, as well as an extensive portfolio of multi-disciplinary and cross-sector services, including (but not limited to): active travel solutions; public transport network planning; scheme development and appraisal; business case development and Government funding applications for all types of transport schemes; economic appraisal; carbon appraisal and management; consultation and engagement and transport strategy and policy development. You may have broad experience that spans across these areas, or you may be a specialist in one or more. We can help you to broaden your experience or deepen your specialist skill areas in line with your career aspirations. What we will be looking for you to demonstrate… A proven track record of leading and managing transport planning projects in the UK Track record of acting in client-facing roles and maintaining good client relationships Proven ability in leading and developing teams and individuals Track record in winning and successfully delivering public sector work Strong client relationships within the West Midlands and potentially more widely across the UK Passion for mentoring and developing talent Don’t quite meet all the criteria? Apply, and we can see how your experience aligns to this role and other opportunities within the team.  Imagine a better future for you and a better future for us all. Read Less

Job description 🌟 SEN Teaching Assistant - Birmingham 🌟
Location: Birmingham
Contract: Full-Time / Part-Time / Long-Term and Day-to-Day Supply
Salary: £104 per day
Agency: Aspire People

Aspire People are looking for enthusiastic and committed SEN Teaching Assistants to work in a range of primary and secondary schools across Birmingham. These roles involve supporting pupils with a variety of special educational needs (SEN), including autism (ASC), ADHD, speech and language difficulties, and social, emotional and mental health needs (SEMH).

This is a fantastic opportunity for someone with a passion for supporting young people and making a real difference in the classroom.

💼 The Role:

You will work closely with pupils on a 1:1 basis or in small groups, helping them access learning, manage their behaviour, and build confidence. You'll be a key part of the school community, working alongside teachers and support staff to create a positive and inclusive learning environment.

🔍 We're looking for:

Experience working with children or young people with SEN (in education or a similar setting)

A calm, patient and empathetic approach

Strong communication and teamwork skills

A good understanding of safeguarding and child protection

A Level 2 or 3 Teaching Assistant qualification is ideal, but not essential

✅ What We Offer:

£104 per day

Long-term, short-term and day-to-day roles to suit your availability

A supportive and experienced team at Aspire People

Opportunities for training and professional development

£100 Recommend a Friend bonus scheme

Whether you're an experienced TA or someone looking to take their first step into education with relevant skills, we'd love to hear from you.

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About The Role:

HomeServe are now recruiting for directly employed Gas Repair Engineers to join our team! Location -BirminghamFull Time -You will average 40 hours per week over the year working annualised hours (less in summer more in winter) but your pay will not change! This includes some weekend, evening and bank holiday workSalary -£44,900. Plus a £1500 guaranteed bonus in your first yearHomeSe...
























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Organisation We Run Ltd. Salary £25-45/hour Location Birmingham Contract type (Part time) Closing date 14 December 2025 Job Description We Run is the UK's #1 Running Coaching company, having coached thousands of recreational runners since 2014.

We currently have opportunities for paid running coaching work in Birmingham.

Successful applicants will:

- Hold a relevant qualification, including at least one running-specific qualification (Athletics Coach, Coach in Running Fitness or equivalent) and relevant insurance (insurance is included in most UKA qualifications)

- Be a keen, passionate runner. We're not necessarily looking for Olympians, but a demonstrable passion for running is essential

- Have experience coaching running on a 1:1 basis

- Be flexible, reliable and, of course, awesome motivators

- Buy into our mission to spread the benefits of running coaching to all runners

- Be comfortable coaching the technical elements of running, including posture, foot strike, hip position, arms, cadence, speedwork, training schedules, warming up and cooling down and strength and conditioning

- Be friendly, generous, personable team-players

In return we offer;

- Excellent pay, with a generous hourly-rate

- Quick payments after session delivery

- Flexible working to fit around your existing commitments and lifestyle. You choose how many clients you work with, and on what schedule

- Access to We Run's partner projects (previous partners include Race for Life)

- Opportunities to appear in the media (we've been featured in The Guardian, Men's Running Magazine, Women's Running Magazine, Coach Magazine, Shortlist Magazine and Runner's Radar, to name a few)

- You remain self-employed and protect all your tax benefits

Interested? Complete the short form on our website and we'll email you over all the relevant details:

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Salary Top Tier Salary and Benefits Package Vacancy type Permanent Categories Town Planning Associate Planner Birmingham City Centre I am delighted to be partnering with a leading planning consultancy with offices across the UK on their search for an Associate Planner to join their already flourishing planning team. The post will be based out of this award winning company’s Birmingham City Centre office. Our client have an incredible reputation as an employer and boast a very high retention rate of staff. You will be joining a leading independent consultancy which is already fully established and work on exciting projects. They feel they can offer the right candidate a top tier starting salary and benefits package, alongside the opportunity to work for a company who are known to have a fantastic working culture and environment to thrive in. Our leading client is looking for you to have: Experience advising and promoting a range of planning projects;Capable of taking a lead role on planning applications with excellent project management skills;Extensive knowledge and experience in both development management;Chartership to the RTPI Our client can offer a fantastic starting salary alongside a great benefits including: 7% salary contribution towards your pension in a reputable schemeGenerous annual leave including several gift days during the Christmas period.Regular reviewsSummer Days Out / Christmas LunchRegular employee events – Social, CPD, fundraising, networking, conferencesContractual bonus schemeBusiness travel expenses and professional subscription fees covered.Leadership TrainingNurturing Diverse Talent Program There are also many other benefits not listed, alongside the opportunity to work for a company with a fantastic working culture. Read Less

Job description Long-Term English Teacher - Secondary (Birmingham East)
January start | Full-time | Ongoing

We are supporting a large, mixed secondary academy in East Birmingham with a long-term English requirement. The school serves a richly diverse local community and is part of a well-established trust with a clear focus on inclusion, consistency, and raising standards.

This is a full teaching role, involving planning, marking, and assessment, teaching KS3 and KS4 English. You will be joining a committed English department that values clear routines, strong subject knowledge, and staff who can build positive relationships with pupils.

What you can expect from the school:

A diverse student body with a strong emphasis on literacy and language development

A structured behaviour policy that rewards consistency and calm classroom leadership

Supportive middle leadership and a visible SLT presence

Centralised resources and schemes of work to support planning

A fast-paced environment that suits resilient, reflective practitioners

The ideal candidate will:

Hold QTS (preferred), or be a strong English Instructor

Have at least 6 months' experience teaching English in a long-term role, including planning and marking

Be confident teaching across KS3 and KS4

Demonstrate strong classroom management and high expectations

Be reliable, adaptable, and committed to seeing a class through a longer placement

This role would suit:

An ECT looking to gain solid long-term experience

An experienced teacher seeking stability for the term

A confident English Instructor with proven long-term classroom experience

Pay: Competitive, based on experience and responsibilities.

If you are an English specialist who thrives in a structured, urban secondary setting and is looking for a meaningful long-term opportunity, we would be keen to speak with you.

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DescriptionAs one of our highly skilled fragrance specialists you will combine your creative and technical expertise and passion for people to provide a welcoming, inspirational and personalized in-store experience which educates and delights our customers.You will also like working as part of a high performing team to create impact with in-store events and to ensure that the store always achieves our high standards of visual merchandising to stand out against our competitors.If you are a dynamic self-starter looking for a progressive career opportunity then this could be the perfect role for you and the first step of your career with a leader in prestige beauty.While previous retail make up experience is desirable we also welcome applicants with amateur level experience. As a leader in prestige beauty with a culture that values diversity of thought and people, we offer excellent training and development and a competitive remuneration and benefits package.Qualifications While previous retail make up experience is preferred, we welcome applicants with amateur level experience who are able to demonstrate a high level of creative and technical expertise All applicants must be able to demonstrate the ability to provide inspirational, authentic and personalized customer serviceAbility to work retail hours including days, nights, weekends and special events in a fast-paced work environmentPrevious experience with retail point-of-sale software Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview Read Less

Salary Up to £50,000 depending on experience Vacancy type Permanent Categories Civil Engineering Job reference MB721 Role: Senior Civil Engineer Location: Birmingham Salary: £45,000 - £50,000 plus benefits Ref: MB721 Are you Civil or Senior Civil Engineer and believe you have what it takes to redefine, perfect and lead the future practices of Civil Engineering? If yes, we want to hear from you! We’re excited to announce our new role with a Civil Engineering Consultancy in Birmingham. What makes them different you might ask? Well, this company are not just focused on tackling Engineering solutions, but are devoted to sustainable, efficient designs which promote reducing carbon emissions. They’re deeply rooted in their core values and push for the advancement of biodiversity. In joining this team, you’ll be a visionary leader and confidently guide the team of Civil Engineers through some amazing projects whilst maintaining team-work, diversity and excellence. The Role: - Collaborate with directors and associates to deliver a diverse range of projects.  Mentor, coach and manage a team of Civil Engineers, whilst promoting growth and teamwork. –Ensure outstanding project delivery leaning of the expertise of your team and the wider teams. Lead the financial aspects of projects and ensure efficiency and profitability is met. Confidently build client relationships and explore new avenues for future projects. Technical skills: Software Savy- Ideally mastered in Civils 3D or drainage modelling software.Expertise Drainage Networks e.g. InfoDrainage and MicroDrainage. Thorough understanding of National and Local Planning policy and within Flood Risk Assessments Knowledge of current UK design standards and an active role in drainage and highway sectional works with relevant authorities. Proficiency in designing paved and asphalt surfaces, earthwork specifications and industrial concreate slabs. The ideal Senior Civil Engineer will have proven experience creating and sustaining long lasting client relationships and be able to lead Civil Engineering projects across a range of sectors. What to do next: Read Less

Company DescriptionTurner & Townsend is a global professional services company with over 22,000 people in more than 60 countries.
Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success.
Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.
We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world.
Please visit our website: We transform together | Turner & TownsendJob DescriptionOur five-year Apprentice Development Programme (ADP) provides you with an opportunity to grow into a well-rounded apprentice but also accelerates your career growth from day 1. Your apprenticeship starts with an opportunityto build your internal networks and deepening your understanding of Turner & Townsend and your service area.As an Apprentice, you’ll be enrolled in a higher-level apprenticeship. This will give you the knowledge and qualifications needed to advance your career within your technical discipline. We collaborate with trusted learning partners to deliver our apprenticeships. Typically, you’ll spend one day a week learning with them during term time. The rest of your time will be spent working on commissions, where you’ll gain valuable on-the-job learning experience. This will help you develop the knowledge, skills, and behaviours required to succeed in your programme.You’ll receive a structured development plan. This plan introduces you to the key business, technical, and commercial competencies that we believe are essential for our apprentices to thrive at Turner & Townsend. It equips you with the necessary tools to manage and monitor your personal and professional development and progress. Rest assured, your line manager and apprentice development manager will be there to guide you throughout your apprenticeship journey.In addition to on-the-job learning, you’ll benefit from technical and behavioural training. This will equip you with the knowledge and skills to excel in your role. You’ll also have the opportunity to pursue professional qualifications with an accredited professional body, such as RICS, APM, CMI, IMEA, ICE, and CIOB (depending on your technical discipline).____________________________________________________________________We have apprenticeships available in the following areas: Cost and commercial management Apprentices will follow the Level 6 chartered surveyor apprenticeship standard. This apprenticeship runs over five years and includes studying for a BSc in Quantity Surveying. On successful completion of the apprenticeship, you qualify as a Chartered Member (MRICS) of the Royal Institute of Chartered Surveryors (RICS). Project management Apprentices will follow the Level 6 project manager apprenticeship standard. This apprenticeship runs over four years and includes a BSc in Project Management and an International Project Management Association (IPMA) Level D qualification. On successful completion, apprentices are eligible to become full members of Association for Project Management (APM), the chartered body for the project management profession. Project controls Apprentices will follow the Level 6 project controls professional apprenticeship standard. This apprenticeship runs over four years and will include working towards a qualification in project controls. On successful completion, apprentices are eligible to become full members of ACostE Association of Cost for ICostE (Incorporated Cost Engineer) the chartered body for the project controls profession. QualificationsYou must have the right to live and work in the UK and must have lived in the European Economic Area (EEA) for the last three years Five GCSEs grades 4-9 (including Maths and English language) Three A Levels at grade B or above, or equivalent BTEQ level 3 grades DDM. (120 UCAS Points)Additional InformationBenefits25 Days annual leaveBuy and Sell annual leaveCorporate Gym MembershipCycle schemePensionOther RequirementsIn some regional roles, the ability to drive may be necessary due to the location of client offices.To be considered for roles in the Defence arena, you will need to pass both a Baseline Personnel Security Standard check and UKSV SC clearance. This process will begin once you’ve accepted an offer and confirmed your willingness to undergo the checks.#LI-TP1SOX control responsibilities may be part of this role, which are to be adhered to where applicable. Join our social media conversations for more information about Turner & Townsend and our exciting future projects:  Read Less

Salary £50,000 - £70,000 Vacancy type Permanent Categories Building Surveying An industry-leading consultancy is seeking a Chartered Building Surveyor (MRICS) to join their growing team. This is an excellent opportunity to work on high-profile projects, collaborate with industry experts, and play a key role in delivering a wide range of professional and project-based surveying services. Key Responsibilities: Client & Business Development – Manage key accounts, build client relationships, and identify new opportunities.Building Surveys & Condition Assessments – Conduct inspections, identify defects, and provide repair recommendations.Contract Administration – Prepare specifications, schedules of works, and procurement documents.Dilapidations & Reinstatement Cost Assessments – Produce reports and negotiate settlements.Project Management – Oversee works to ensure compliance, quality, and timely delivery.Health & Safety & CDM Compliance – Provide expert guidance on regulations and best practices. About You: MRICS qualified with experience in private practice.Strong client-facing and business development skills.Ability to manage projects independently from inception to completion.Proficient in AutoCAD, NBS, and Microsoft Office.Excellent organisational and communication skills, with a collaborative approach. What’s on Offer? Exposure to landmark projects across various sectors.A supportive and professional environment with clear career progression.Opportunities to develop new skills and expand your expertise.Competitive salary and benefits package. This is an outstanding opportunity for a proactive and ambitious Chartered Building Surveyor looking to make an impact. To apply, submit your CV today or email Read Less

Salary £26k-£26k Vacancy type Permanent Categories Town Planning Graduate Planner Birmingham £24k-£26k I am delighted to be working with an excellent independent Planning consultancy who are looking for a Graduate Planner to join their Birmingham team. You will have the opportunity to work on a wide range of projects and work with a supportive and experienced team of Planners. As a Graduate Planner you will have an RTPI Accredited degree in Town Planning and will be working towards your MRTPI. Responsibilities Include: Preparing Planning applications and appealsUndertaking site visits and Planning strategiesProviding Planning advice and guidance to a variety of clients in both the public and private sectors You must have excellent analytical, presentation and writing skills along with time management and problem solving are essential. Read Less

Forvis Mazars : who are we? Forvis Mazars is a leading global professional services network providing audit & assurance, tax, and advisory services. Forvis Mazars in the UK spans 14 offices across the UK and has over 3,400 professionals, with 190 partners. We have a clear purpose and a shared commitment to shape a better future. You'll join a collaborative and inclusive team where you're supported to grow your skills, explore new opportunities, and contribute from day one. You'll work with a diverse client base, develop meaningful connections, and gain experience that extends beyond your local team. Together, we grow, belong and impact. Audit at Forvis Mazars Purpose-driven work: At Forvis Mazars, we're not just auditors; we're champions of the public interest. By ensuring financial transparency and accountability, we contribute to a fair and prosperous world. Your work matters. Client-centric human approach: Imagine collaborating with a diverse client base – from local startups to global multinationals – across fascinating sectors. As an auditor, you'll gain insights into their operations, challenges, and opportunities. Your recommendations will shape their success. Quality focused: We're passionate about quality. Join a community of 1,400 professionals who share your commitment to excellence. Our rigorous standards ensure that every audit adds value and builds trust. Learning and growth: Continuous learning is key. You'll receive training in globally recognised qualifications, mentorship, and exposure to cutting-edge tools. Plus, our supportive environment encourages you to thrive and develop your soft skills. Global impact: Our reach extends beyond borders. Work on international engagements, collaborate with colleagues worldwide, and broaden your horizons. Your contributions will resonate globally. You can find out more about Audit at Forvis Mazars here: Audit and Assurance - Forvis Mazars - United Kingdom About the Audit Public Sector team Forvis Mazars offers a world-class audit experience with deep, specialist knowledge of the Public sector. If you join Public Sector Audit, you will be part of a brilliant team that provides distinctive audit and advisory services, and works with: • Central government bodies • Local government bodies including Councils, police and fire bodies • NHS Trusts and Integrated Commissioning Boards Hear from our school leaver apprentice, Jo:  "The Partner I work with was really keen to share her knowledge with me, and I felt I could ask her questions from the first day”. Every story is different at Forvis Mazars. Our people have amazing, personal experiences so the best way to learn about life here is to hear it first hand, click here to hear their stories.  About the role As a an apprentice here's what will await you during your four-year training contract: Years 1 and 2: Master the art of auditing: Learn to prepare meticulous audit documents using the latest software and methodologies, a key part of this is: Financial statements: Develop a deep understanding of financial statements, including balance sheets, income statements, and cash flows. Work side by side with clients: Be immersed into the business world by working directly with a variety of diverse companies. You will need to understand their operations, challenges, and unique circumstances. Build relationships: Connect with key stakeholders both with our clients but also internally in your team and across service lines. You will be expected to gather relevant information and build strong professional relationships. Years 3 and 4: As you progress, you'll take on increasingly complex audit work, such as; revenue recognition, valuation, and risk assessments. You'll also take ownership of audit engagements by taking a leading role in their delivery. You'll mentor new and more junior team members, helping them to settle in and flourish. You're joining us as a permanent employee, so the 3 years is only the beginning of your exceptional career journey at Forvis Mazars. Who we're looking for On track or have obtained A-level, BTEC or equivalent qualifications. Strong academic performance is important; however, we understand that things don't always go to plan. Our recruitment process looks at your whole self – academic achievements as well as other experiences in which you have grown and developed. You can read about our approach to academics in our FAQs. Deep curiosity to learn new things and is naturally inquisitive; The ability to think critically solve problems and share knowledge with others; A commitment to self-development and learning; Strong sense of ownership of duties and high levels of responsibility to deliver on promises; Always looks to try their best in all they do and always looking for ways to improve; Enjoys meeting and engaging with new people with an underlying respect for individuals, diversity, and integrity; Works well under pressure and have a positive ‘can-do' attitude if faced with challenging situations; Excellent time management skills; A willingness to travel and adhere to our flexible working environment. Learning and development Fully funded professional qualification for this role: ACA Our supportive culture includes coaching, mentorship, and one-on-one guidance to help you grow, belong and make an impact. In addition to funding qualifications, we provide time off to study, and a blended training approach including in person and virtual learning. You will be allocated a buddy before joining who will support you to settle into the team and navigate your first year at Forvis Mazars.  You will also receive comprehensive quality training and development to grow in your professional career; this includes development in professional excellence, client excellence, digital excellence, and technical excellence. Our goal is to support you in reaching your full potential and become a standout talent. To understand more read our FAQs. Diversity, Equity and Inclusion At Forvis Mazars diversity, equity and inclusion are central to our values. We value our people's unique backgrounds, perspectives, and experience, and know this diversity create better outcomes for our clients. At Forvis Mazars, we promote an environment in which you can grow your skills, belong to a team that values your ideas, and make an impact that matters.  Next steps Roles will be closed as soon as we find the right people, so to avoid disappointment we encourage you to submit your application as soon as possible. Please note the start date is 1 September 2026. If you are an international applicant and/or require a visa please view our FAQs before applying to be aware of deadlines and important information you need to know before applying.
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The role will involve great organisation, resilience, enthusiasm and determination to ensure that the in store customer experience is consistently excellent and the store represents the AllSaints brand in the most exciting way possible.Leadership of the team of stylists will be a key part of how you spend your time, coaching and supporting team members with the motivation to succeed and deliver sales targets, as well as exceptional service that makes our customers feel amazing.What will I be doing?The majority of your day will be spent on our busy shop floor trading with our stylist teams and ensuring that all processes are running smoothly, as well as ensuring that customers receive the best experience in store.You will oversee and provide leadership and support to stylist team members with first line customer queries, emails, chats, and calls across multiple topics relating to product and customer orders via our online customer service systemYou will work in partnership with our specialist customer experience team leaders to manage team KPIs and SLAs for online customer supportYou’ll be an expert ambassador for our product, with the knowledge to inspire both our in-store and online customers and your teamCommercially driven, you will work with pace ensuring that our product is showcased well at all times, ensuring guidelines are followed and that the best-selling products are prominently displayed to our customers so they get the best brand experience and feel amazing when they visit our storeYou will be accountable for the day to day operations of the store, and team deployment will be at the forefront of your daily routine. Whilst developing your business acumen, you will ensure things run seamlessly and your stylists are getting the support and coaching that they needWork in conjunction with the management team to enable the store to exceed its targets and KPIs.Proactively manage people matters such as return to work interviews, liaising with people and culture on specific issues which may require you to undertake investigations, performance/attendance management and reviewsCreate and implement floor plans and rotas independently, setting the store up for success for the day What skills do I need?You love fashion! We need you to be an irresistible ambassador for AllSaints and a believer in the power of an amazing new outfitTenacity and belief to succeed - you aim high, setting challenging targets and deadlines for your team to work toward. You have the winning mentality that your team aspire toYou know your store inside and out. An active user of all reporting technologies; you know what your customers want and how to deliver on their expectations - it's your passion and it shows!Natural affinity in learning new systems and processes in a digital environmentHonest, trustworthy and dependable - you live by our brand valuesA protector of the brand. A mentality to care for your customers, profit and product, as well as your teams and customer's health and safety. You are dedicated and committed to the success of the brandA confident and hardworking leader - your team love to work with you and for you and demonstrate these behaviours even in your absence About the location Our concession in Selfridges, Bullring Birmingham has been open since and usually trades from 10:00am - 20:00pm (subject to seasonal change). Our team is a diverse and hard working bunch who get their best results when having fun. . Approximately a ten minute journey from Birmingham New Street station. What we stand forThe Customer is the Boss We work as one proud team to get the best for our customersOne Team We are joined up and encourage others to share their ideasWe Do What We Say We Will We know our goals, and we work with clear outcomes in mindWe Are Responsible We are self aware, understand the impact we have on others and are positive about the future BenefitsA generous wardrobe allowance so that you can wear our beautiful clothes to work each dayPotential to earn more from our team commission schemeWe are a disability committed certified employerEmployee discount for you to spend with family and friendsUp to 2 years service 33 days (25 days + bank holidays)Over 2 years service 36 days (28 days + bank holidays)Access to dental cash plan & free virtual GP appointments through AvivaUNUM employee assistance helplineLife assurance coverAccess to discounted gym membership and corporate discountsFree, confidential, wellbeing and lifestyle support with Retail TrustEnhanced family leave benefits (neonatal, fertility, maternity, paternity, adoption, menopause)Health days for you to use either for physical or mental wellnessDedicated mental health support from our mental health first aidersEye care vouchers, season ticket loans and much more!#WeAreAllSaintsOur aim is to develop truly diverse teams and create an environment where everyone feels respected, valued and able to give of their best whilst contributing to the success of our brand.We recognise the importance and strength of diversity and commit to providing equal opportunities to everyone in our employment and recruitment processes. We safeguard against any form of discrimination irrespective of gender, gender reassignment, marital status, race, ethnic origin, nationality, disability, sexual orientation, religion, gender identity, gender expression, transgender status or age.Even if you feel you don’t tick all the boxes, we’d still very much like to hear from you. We want you to know that finding people who have a passion for our brand and are open to learning is incredibly important to us.If you need any support or adjustments during your application, please get in touch with us and we are happy to help.#li-onsite Read Less

Mathematics Teacher (Intervention Specialist)Start Date: January 2026
Location: Secondary School in Birmingham (school name withheld for confidentiality)
Contract: Full-time
About the RoleWe are looking for a qualified Mathematics Teacher to join our caring and ambitious schoolmunity from January. This is a fantastic opportunity for a teacher who is passionate about helping every student reach their potential.The successful candidate will deliver engaging maths lessons and lead intervention programmes designed to give students the confidence, skills, and support they need to thrive. You’ll be joining a school that values high standards, wellbeing, and personalised learning.
Key ResponsibilitiesTeach mathematics across KS3 and KS4 with creativity and clarity.Plan and deliver targeted intervention sessions to support learners in building confidence and improving oues.Track progress and adapt teaching to meet individual needs.Collaborate with colleagues to share best practice and ensure consistency across the department.Contribute to the wider life of the school, fostering a culture of care and achievement.Candidate RequirementsQualified Teacher Status (QTS).Strong subject knowledge in mathematics.Experience in delivering interventions or supporting students individually is desirable.Amitment to nurturing students and raising aspirations.Enthusiasm for working in a collaborative, student-centred environment.What We OfferA supportive and caring schoolmunity.Professional development opportunities to grow your career.The chance to make a meaningful difference in students’ lives. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #4755339 - Nikhita Sidhu Read Less