Architect/Architectural Technologist Location: Birmingham
Contract Type: Temporary
Duration: 12 months
Hours: 37.5 per week
Vetting Level: BPSS

Company Overview

A leading global engineering, infrastructure and project management organisation delivering complex, nationally significant programmes across transportation, energy, defence and the built environment. The business provides integrated service...















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Job Title: Interim Registered Manager (Fixed Term - 3 to 4 Months)Location: Selly Park, BirminghamSalary: £37,034.89 (Pro Rata)Contract Type: Interim / Fixed-Term (3-4 Months)Hours: Full TimeOverviewWe are currently seeking an experienced CQC Registered Manager to join a well-established care provider on an interim basis to cover a period of sickness.This is a fantastic opportunity for a confident... Read Less

CQC Registered Care Manager - Supported LivingLocation: Birmingham & Coventry
Salary: £40,000 - £50,000 per annum (DOE)
Job Type: Full-Time, PermanentAbout the RoleWe are recruiting for an experienced CQC Registered Care Manager to oversee supported living services across Birmingham and Coventry.This role involves managing services that support adults with learning disabilities and autism, includi... Read Less

Berwick Partners is delighted to be partnering with a well-established and purpose led UK manufacturer in Birmingham. The business, with strong market share, designs and manufactures premium, bespoke engineered solutions and works closely with clinical customers and public sector partners across the UK. Under a PE-backed group parent company, the business is entering a significant growth phase.  We are seeking to appoint an experienced Manufacturing General Manager to lead the business as a standalone operating unit and drive the next stage of operational and commercial development.   The Role Reporting to the Group COO, the General Manager will have full accountability for the performance of the business, including strategy and day‑to‑day execution. Key responsibilities include: Leading the business as a standalone unit with full P&L responsibility Translating Group objectives into a clear, deliverable operating plan Driving operational excellence across manufacturing, engineering and service delivery Strengthening management capability, systems and performance discipline Building a more commercially confident culture while maintaining strong customer credibility Supporting growth across public‑sector and wider UK healthcare markets Scaling the business significantly over the next two years. The role requires close engagement with customers, engineers, operational teams and senior stakeholders.   The Person This role will suit a commercially astute, operationally credible leader with experience in manufacturing-led environments. You are likely to bring: A proven track record within engineering led manufacturing businesses. Exposure to healthcare product manufacturing is desirable but not a prerequisite. Experience leading a standalone business or operational unit with P&L ownership A track record of improving operational efficiency, quality and delivery performance Commercial capability alongside operational depth The presence to operate confidently with senior stakeholders and Boards Experience working for PE-backed businesses would be advantageous. A calm and authentic style with the ability to bring clarity and pace to a growing organisation while maintaining a collaborative, people-centred culture. The Opportunity This is a fantastic opportunity to take full leadership responsibility for a well-established business with a clear growth mandate, strong backing and meaningful social impact. The role offers genuine autonomy, influence and the chance to shape the future direction of a business, making a real difference to end users.   Package and benefits will be discussed during conversations with Berwick Partners.  Read Less

Trainee Business Analyst Programme – Job Guarantee Included Complete online training designed to take you from zero experience to your first Business Analyst role. Study part-time, build fundamental skills, and get dedicated job placement support until you're hired. Flexible financing options available, with payment plans starting from as low as £142 per month. The Programme Complete this 8-10 week online training with just 2 hours per day of study time. You will learn industry-recognised methodologies, including business process modelling, stakeholder analysis, and requirements engineering, while building practical experience with real-world case studies. The programme includes earning BCS certification recognised by UK employers, expert tutor support throughout your studies, dedicated recruitment support with CV rewrite, interview preparation, and access to exclusive job opportunities. The Outcome 93% of graduates secure business analyst roles within 3 months. Starting salaries: £30,000 – £40,000+ Who This Is For The programme is completely beginner-friendly, so no experience is needed. Career changers are welcome, and you can study at your own pace. *This programme is available to UK-based learners only. Ready to start earning in Business Analysis? Limited spaces available. Apply now for the next available cohort. Read Less

Trainee Business Analyst Programme – Job Guarantee Included Complete online training designed to take you from zero experience to your first Business Analyst role. Study part-time, build fundamental skills, and get dedicated job placement support until you're hired. Flexible financing options available, with payment plans starting from as low as £142 per month. The Programme Complete this 8-10 week online training with just 2 hours per day of study time. You will learn industry-recognised methodologies, including business process modelling, stakeholder analysis, and requirements engineering, while building practical experience with real-world case studies. The programme includes earning BCS certification recognised by UK employers, expert tutor support throughout your studies, dedicated recruitment support with CV rewrite, interview preparation, and access to exclusive job opportunities. The Outcome 93% of graduates secure business analyst roles within 3 months. Starting salaries: £30,000 – £40,000+ Who This Is For The programme is completely beginner-friendly, so no experience is needed. Career changers are welcome, and you can study at your own pace. *This programme is available to UK-based learners only. Ready to start earning in Business Analysis? Limited spaces available. Apply now for the next available cohort. Read Less

Trainee Cyber Security Course Programme – Job Guarantee Included Complete online training designed to take you from zero experience to your first Cyber Security role. Study part-time, build fundamental skills, and get dedicated job placement support until you're hired. Flexible financing options available, with payment plans starting from as low as £142 per month. The Programme Complete this 8-10 week online training with just 2 hours per day of study time. You will learn industry-recognised methodologies, network security, threat detection, vulnerability management, and incident response, while building practical experience with Live Labs. The programme includes earning CompTIA certifications (A+, Network+, Security+) recognised by UK employers, expert tutor support throughout your studies, dedicated job placement support with CV rewrite, interview preparation, and access to exclusive job opportunities. The Outcome 93% of graduates secure cyber security roles within 3 months. Starting salaries: £28,000 – £38,000+ Who This Is For The programme is completely beginner-friendly, so no experience is needed. Career changers are welcome, and you can study at your own pace. *This programme is available to UK-based learners only. Ready to start earning in Cyber Security? Limited spaces available. Apply now for the next available cohort. Read Less

Trainee Business Analyst Programme – Job Guarantee Included Complete online training designed to take you from zero experience to your first Business Analyst role. Study part-time, build fundamental skills, and get dedicated job placement support until you're hired. Flexible financing options available, with payment plans starting from as low as £142 per month. The Programme Complete this 8-10 week online training with just 2 hours per day of study time. You will learn industry-recognised methodologies, including business process modelling, stakeholder analysis, and requirements engineering, while building practical experience with real-world case studies. The programme includes earning BCS certification recognised by UK employers, expert tutor support throughout your studies, dedicated recruitment support with CV rewrite, interview preparation, and access to exclusive job opportunities. The Outcome 93% of graduates secure business analyst roles within 3 months. Starting salaries: £30,000 – £40,000+ Who This Is For The programme is completely beginner-friendly, so no experience is needed. Career changers are welcome, and you can study at your own pace. *This programme is available to UK-based learners only. Ready to start earning in Business Analysis? Limited spaces available. Apply now for the next available cohort. Read Less

Trainee Cyber Security Course Programme – Job Guarantee Included Complete online training designed to take you from zero experience to your first Cyber Security role. Study part-time, build fundamental skills, and get dedicated job placement support until you're hired. Flexible financing options available, with payment plans starting from as low as £142 per month. The Programme Complete this 8-10 week online training with just 2 hours per day of study time. You will learn industry-recognised methodologies, network security, threat detection, vulnerability management, and incident response, while building practical experience with Live Labs. The programme includes earning CompTIA certifications (A+, Network+, Security+) recognised by UK employers, expert tutor support throughout your studies, dedicated job placement support with CV rewrite, interview preparation, and access to exclusive job opportunities. The Outcome 93% of graduates secure cyber security roles within 3 months. Starting salaries: £28,000 – £38,000+ Who This Is For The programme is completely beginner-friendly, so no experience is needed. Career changers are welcome, and you can study at your own pace. *This programme is available to UK-based learners only. Ready to start earning in Cyber Security? Limited spaces available. Apply now for the next available cohort. Read Less

Trainee Business Analyst Programme – Job Guarantee Included Complete online training designed to take you from zero experience to your first Business Analyst role. Study part-time, build fundamental skills, and get dedicated job placement support until you're hired. Flexible financing options available, with payment plans starting from as low as £142 per month. The Programme Complete this 8-10 week online training with just 2 hours per day of study time. You will learn industry-recognised methodologies, including business process modelling, stakeholder analysis, and requirements engineering, while building practical experience with real-world case studies. The programme includes earning BCS certification recognised by UK employers, expert tutor support throughout your studies, dedicated recruitment support with CV rewrite, interview preparation, and access to exclusive job opportunities. The Outcome 93% of graduates secure business analyst roles within 3 months. Starting salaries: £30,000 – £40,000+ Who This Is For The programme is completely beginner-friendly, so no experience is needed. Career changers are welcome, and you can study at your own pace. *This programme is available to UK-based learners only. Ready to start earning in Business Analysis? Limited spaces available. Apply now for the next available cohort. Read Less

Trainee Cyber Security Course Programme – Job Guarantee Included Complete online training designed to take you from zero experience to your first Cyber Security role. Study part-time, build fundamental skills, and get dedicated job placement support until you're hired. Flexible financing options available, with payment plans starting from as low as £142 per month. The Programme Complete this 8-10 week online training with just 2 hours per day of study time. You will learn industry-recognised methodologies, network security, threat detection, vulnerability management, and incident response, while building practical experience with Live Labs. The programme includes earning CompTIA certifications (A+, Network+, Security+) recognised by UK employers, expert tutor support throughout your studies, dedicated job placement support with CV rewrite, interview preparation, and access to exclusive job opportunities. The Outcome 93% of graduates secure cyber security roles within 3 months. Starting salaries: £28,000 – £38,000+ Who This Is For The programme is completely beginner-friendly, so no experience is needed. Career changers are welcome, and you can study at your own pace. *This programme is available to UK-based learners only. Ready to start earning in Cyber Security? Limited spaces available. Apply now for the next available cohort. Read Less

Trainee Cyber Security Course Programme – Job Guarantee Included Complete online training designed to take you from zero experience to your first Cyber Security role. Study part-time, build fundamental skills, and get dedicated job placement support until you're hired. Flexible financing options available, with payment plans starting from as low as £142 per month. The Programme Complete this 8-10 week online training with just 2 hours per day of study time. You will learn industry-recognised methodologies, network security, threat detection, vulnerability management, and incident response, while building practical experience with Live Labs. The programme includes earning CompTIA certifications (A+, Network+, Security+) recognised by UK employers, expert tutor support throughout your studies, dedicated job placement support with CV rewrite, interview preparation, and access to exclusive job opportunities. The Outcome 93% of graduates secure cyber security roles within 3 months. Starting salaries: £28,000 – £38,000+ Who This Is For The programme is completely beginner-friendly, so no experience is needed. Career changers are welcome, and you can study at your own pace. *This programme is available to UK-based learners only. Ready to start earning in Cyber Security? Limited spaces available. Apply now for the next available cohort. Read Less

Job Description Kitchen Leader Full time- 35 hours per week Pret here! We're proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you're making our customers' days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we're doing the right thing and growing fast - it's an exciting team to hop on board! Growing Good Things Pret is where passionate, hardworking, wonderful people (like you!) find the confidence and skills they need to grow and choose their unique paths. And the proof is in the pudding - 80%+ of our Managers and 20% of our Support Centre teams (including our CEO, Pano) started on the shop floor. What we're looking for As a Kitchen Leader at Pret a Manger, you'll play a key role in ensuring the consistent preparation of delicious food that meets our high standards, while leading and inspiring your team to deliver excellence every day. You'll act as a role model, promoting Pret's core values and maintaining a safe, clean, and compliant kitchen environment. With a sharp eye for detail, you'll manage stock counts and complete administrative tasks accurately to support smooth operations. Working closely with Managers, you'll help oversee shift performance, resolve issues quickly, and ensure every customer enjoys a fresh and satisfying experience. About you Be kind, honest and generous: bring genuine warmth and your authentic self to work every day. Bring your passion: share our passion for exceptional customer service. Spread joy every day: small acts of kindness (like giving away a free coffee on the house) are a big part of what makes the Pret experience special. Experience needed: You lead with purpose-driving team performance, protecting profit, and keeping customers happy through high standards and great energy. We offer Hourly rate is £15.26 (inclusive of mystery shopper bonus) After initial training, earn an extra £5 per hour for any shift started between 3-5am 28 days annual leave (pro-rata if you're part-time) Pension scheme Life Assurance at 3x annual salary & virtual GP Healthcare cash plan Free food and drink while you're working And when you're not, you'll have our Club Pret Membership (giving you 50% off food and to 5 free Barista-made drinks a day) Loyalty award after 5, 10, 15, 20 years' service Regular rewards and recognition for amazing standards Access marketplace discounts on shopping, travel, fitness, dining, tech and more Flexible working hours, means you have the time to do what's important to you Comfy free shoes to wear on shift We also offer Individual ways to grow - We offer lots of opportunities for learning, whether you join us for a short stint or the long game, you're good to grow with us. Including fully funded professional qualifications -apprenticeships Level 3 and internal transfer opportunities to explore. Diversity and belonging - Everyone is welcome at Pret, we want you to feel confident and valued for who you are and to truly belong. Pace and variety - Our work is fast paced with lots of variety, you'll build a diverse skill set and learn a lot! Community and purpose - We're proud to make a difference through The Pret Foundation, from tackling homelessness to reducing food waste and creating positive change for people and communities. Our values Happy Teams Happy Customers Amazing Standards Every day Never Standing Still Doing The Right Thing The interview journey Every interview process at Pret begins with the same two stages. Initial phone screening and 60-minute shop-based interview with the General Manager and the team Everyone is welcome at Pret. We encourage applications from underrepresented groups, including women, people with disabilities, neurodiversity, ethnic minorities, and the LGBTQ+ community. Please let our recruitment team know if you need any adjustments or support during the recruitment process - your experience matters to us. We'd love to get to know you, not a robot, so please do not rely on AI to complete your application. Read Less

HR Course Programme – Job Guarantee Included Complete online training designed to take you from zero experience to your first HR administration role. Study part-time, build fundamental skills, and get dedicated job placement support until you're hired. Flexible financing options available, with payment plans starting from as low as £142 per month. The Programme Complete this 10-14 week online training with just 2 hours per day of study time. You'll earn the industry-recognised CIPD Level 3 Certificate in People Practice, covering essential HR functions including recruitment, employee relations, and compliance. The programme includes earning CIPD certification recognised by UK employers, expert tutor support throughout your studies, assignment pre-marking from qualified HR mentors, dedicated job placement support with CV rewrite, interview preparation, and access to exclusive job opportunities. The Outcome 93% of graduates secure HR roles within 3 months. Starting salaries: £28,000 – £35,000+ Who This Is For The programme is completely beginner-friendly, so no experience is needed. Career changers are welcome, and you can study at your own pace. *This programme is available to UK-based learners only. Ready to start earning in HR? Limited spaces available. Apply now for the next available cohort. Read Less

HR Course Programme – Job Guarantee Included Complete online training designed to take you from zero experience to your first HR administration role. Study part-time, build fundamental skills, and get dedicated job placement support until you're hired. Flexible financing options available, with payment plans starting from as low as £142 per month. The Programme Complete this 10-14 week online training with just 2 hours per day of study time. You'll earn the industry-recognised CIPD Level 3 Certificate in People Practice, covering essential HR functions including recruitment, employee relations, and compliance. The programme includes earning CIPD certification recognised by UK employers, expert tutor support throughout your studies, assignment pre-marking from qualified HR mentors, dedicated job placement support with CV rewrite, interview preparation, and access to exclusive job opportunities. The Outcome 93% of graduates secure HR roles within 3 months. Starting salaries: £28,000 – £35,000+ Who This Is For The programme is completely beginner-friendly, so no experience is needed. Career changers are welcome, and you can study at your own pace. *This programme is available to UK-based learners only. Ready to start earning in HR? Limited spaces available. Apply now for the next available cohort. Read Less

HR Course Programme – Job Guarantee Included Complete online training designed to take you from zero experience to your first HR administration role. Study part-time, build fundamental skills, and get dedicated job placement support until you're hired. Flexible financing options available, with payment plans starting from as low as £142 per month. The Programme Complete this 10-14 week online training with just 2 hours per day of study time. You'll earn the industry-recognised CIPD Level 3 Certificate in People Practice, covering essential HR functions including recruitment, employee relations, and compliance. The programme includes earning CIPD certification recognised by UK employers, expert tutor support throughout your studies, assignment pre-marking from qualified HR mentors, dedicated job placement support with CV rewrite, interview preparation, and access to exclusive job opportunities. The Outcome 93% of graduates secure HR roles within 3 months. Starting salaries: £28,000 – £35,000+ Who This Is For The programme is completely beginner-friendly, so no experience is needed. Career changers are welcome, and you can study at your own pace. *This programme is available to UK-based learners only. Ready to start earning in HR? Limited spaces available. Apply now for the next available cohort. Read Less

HR Course Programme – Job Guarantee Included Complete online training designed to take you from zero experience to your first HR administration role. Study part-time, build fundamental skills, and get dedicated job placement support until you're hired. Flexible financing options available, with payment plans starting from as low as £142 per month. The Programme Complete this 10-14 week online training with just 2 hours per day of study time. You'll earn the industry-recognised CIPD Level 3 Certificate in People Practice, covering essential HR functions including recruitment, employee relations, and compliance. The programme includes earning CIPD certification recognised by UK employers, expert tutor support throughout your studies, assignment pre-marking from qualified HR mentors, dedicated job placement support with CV rewrite, interview preparation, and access to exclusive job opportunities. The Outcome 93% of graduates secure HR roles within 3 months. Starting salaries: £28,000 – £35,000+ Who This Is For The programme is completely beginner-friendly, so no experience is needed. Career changers are welcome, and you can study at your own pace. *This programme is available to UK-based learners only. Ready to start earning in HR? Limited spaces available. Apply now for the next available cohort. Read Less

Data Analyst Course Programme – Job Guarantee Included Complete online training designed to take you from zero experience to your first data analyst role. Study part-time, build fundamental skills, and get dedicated job placement support until you're hired. Flexible financing options available, with payment plans starting from as low as £142 per month. The Programme Complete this 10-week online training with just 10-15 hours per week of study time. You'll learn industry-standard tools, including Excel, SQL, Python, and Power BI, while building a professional portfolio with workplace projects. The programme includes earning BCS and CompTIA certifications recognised by UK employers, expert tutor support throughout your studies, and dedicated job placement support with CV help, interview preparation, and direct employer introductions. The Outcome 93% of graduates secure data analyst roles within 3 months. Starting salaries: £28,000 – £38,000 Who This Is For The programme is completely beginner friendly, so no experience needed. Career changers are welcome, and you can study at your own pace. *This programme is available to UK-based learners only. Ready to start earning in data? Limited spaces available. Apply now for the next available cohort. Read Less

Data Analyst Course Programme – Job Guarantee Included Complete online training designed to take you from zero experience to your first data analyst role. Study part-time, build fundamental skills, and get dedicated job placement support until you're hired. Flexible financing options available, with payment plans starting from as low as £142 per month. The Programme Complete this 10-week online training with just 10-15 hours per week of study time. You'll learn industry-standard tools, including Excel, SQL, Python, and Power BI, while building a professional portfolio with workplace projects. The programme includes earning BCS and CompTIA certifications recognised by UK employers, expert tutor support throughout your studies, and dedicated job placement support with CV help, interview preparation, and direct employer introductions. The Outcome 93% of graduates secure data analyst roles within 3 months. Starting salaries: £28,000 – £38,000 Who This Is For The programme is completely beginner friendly, so no experience needed. Career changers are welcome, and you can study at your own pace. *This programme is available to UK-based learners only. Ready to start earning in data? Limited spaces available. Apply now for the next available cohort. Read Less

Data Analyst Course Programme – Job Guarantee Included Complete online training designed to take you from zero experience to your first data analyst role. Study part-time, build fundamental skills, and get dedicated job placement support until you're hired. Flexible financing options available, with payment plans starting from as low as £142 per month. The Programme Complete this 10-week online training with just 10-15 hours per week of study time. You'll learn industry-standard tools, including Excel, SQL, Python, and Power BI, while building a professional portfolio with workplace projects. The programme includes earning BCS and CompTIA certifications recognised by UK employers, expert tutor support throughout your studies, and dedicated job placement support with CV help, interview preparation, and direct employer introductions. The Outcome 93% of graduates secure data analyst roles within 3 months. Starting salaries: £28,000 – £38,000 Who This Is For The programme is completely beginner friendly, so no experience needed. Career changers are welcome, and you can study at your own pace. *This programme is available to UK-based learners only. Ready to start earning in data? Limited spaces available. Apply now for the next available cohort. Read Less

Data Analyst Course Programme – Job Guarantee Included Complete online training designed to take you from zero experience to your first data analyst role. Study part-time, build fundamental skills, and get dedicated job placement support until you're hired. Flexible financing options available, with payment plans starting from as low as £142 per month. The Programme Complete this 10-week online training with just 10-15 hours per week of study time. You'll learn industry-standard tools, including Excel, SQL, Python, and Power BI, while building a professional portfolio with workplace projects. The programme includes earning BCS and CompTIA certifications recognised by UK employers, expert tutor support throughout your studies, and dedicated job placement support with CV help, interview preparation, and direct employer introductions. The Outcome 93% of graduates secure data analyst roles within 3 months. Starting salaries: £28,000 – £38,000 Who This Is For The programme is completely beginner friendly, so no experience needed. Career changers are welcome, and you can study at your own pace. *This programme is available to UK-based learners only. Ready to start earning in data? Limited spaces available. Apply now for the next available cohort. Read Less

Cocktail Bartender - Birmingham

We are proud to be recognised as one of the best places to work in Hospitality. Looking after people is at the core of what we do and we work hard to make life at Dishoom the best it can be. Since 2010, our restaurants have celebrated the Irani cafes and all of the food and drink of Bombay. We have Dishoom Cafes across London, Edinburgh, Manchester, Birmingham and Glasgow. Our Permit Rooms can be found in Brighton, Cambridge and Oxford, with our newest Bar-Cafe opening in Portobello opened earlier in the Spring! Plus, we have kitchens across London to ensure our guests can enjoy our food at home!
As well as running busy sites with big teams, we also understand the importance of doing more. From planting trees with our teams in the UK & India, tying Rakhis with our guests, to our dedication to helping to feed children through Meal for a Meal. Since January 2024, we have donated 20 million meals and counting, with each Dishoomwalle contributing to 55 meals per shift!
How we'll support you At Dishoom, we care about supporting you and your well-being (inside and outside of work).With this, we tend to think about our team's well-being in four different ways:
Financial Free weekly wage advances and emergency cash.Access to our savings support & financial health planning tool. Up to 50% off when dining at Dishoom with friends and family.Enhanced family leave and pay, plus specific Dishoom-walle benefits for those growing little families.
Mental & Physical All Babus (Managers) are fully trained in mental health support & First Aid.Dedicated support from our confidential advice helpline - available to you or someone in your household - 24 hours a day, 365 days of the year.On demand GP appointments, free counselling sessions and life coaching through our wellness app. Free fitness sessions every month (including yoga and spin classes).Calling all cricket fans, we have our very own Dishoom Premier League (an in-house cricket tournament) where you get to compete with your team at Lord's.
SocialsWe're a growing company and love nothing more than bringing our teams (and families) together to celebrate everyone's hard work across the year.
You'll be invited to our:Family Mela (Family summer festival)Huge Christmas celebration
Plus, we host regular team events across our cafes.
Team members who work at Dishoom for 5 years are invited to attend Bombay Bootcamp - an incredible once-in-a-lifetime guided tour of Bombay with our co-founders (over 200 people attended last year)!
What to expect:Free team meals every shift, plus all the Chai you can drink! 16- 16.84 per hour inclusive of tronc (based on the last 3-month's average). We pay on a monthly basis.A full-time role working across 5 days, Monday - Sunday availability required.A weekly changing rota provided at least 6 days in advance.We're an all day dining Cafe, meaning our teams work a variety of daytime and evening shifts (not the usual always late nights!)Access to our award-winning training programmes and support. We focus on your development from day one and proudly promoted 211 Dishoomwalles last year!The usual number of days holiday a year - paid for at your usual rate. Our sites are closed Christmas Day and Boxing Day, and if you have children, we'll provide one extra day to take them to their first day at school.No uniforms here - smart casual and comfortable is key, and of course trainers are fine.
Have you got Seva? In Dishoom, we see every team member as valuable and important to ensuring the all-around brilliant experience for our guests.
We're looking for talented and dedicated people to join us as a Cocktail Bartender.
As a Cocktail Bartender:You're obsessed about drink quality; despite the busy environment, you still create each drink to perfection.Make every coffee and cup of Chai, with the same importance as the first one of the day.Greet our guests day or night with a smile and bar chat that makes them instantly feel welcomed.
So what are we looking for?Previous work experience as a Cocktail Bartender - at least 1 year minimum, in a high volume restaurant/ bar environment, with knowledge of all of the classics.Ready to learn - we want to set you up for success in your first couple of months with us, and gradually get you to a place where you are transporting our guests to Bombay with your knowledge of our drinks and dishes. To do this, we'll ensure:You'll have an initial training period learning about Dishoom, our drinks and bar operation.3 months of putting that into practice (non guest facing) in a high volume busy bar environment and perfecting your tipples.A desire to to grow - we only promote our Shift Leaders, as well as Head and Deputy Bartenders from within. Plus our award-winning Babu (Manager) Masterclass programme supports our teams with the tools to be our future leaders.
At Dishoom - everyone is welcome. We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds, identities, and experiences to apply for roles with us.
Food & Beverage, FOH, Front of House, Hospitality Team Member, Hospitality, Cocktail Waiter, F&B Waiter/Waitress, Bartender, Cocktail Bartender, Barista, Bar Staff, Senior Bartender, Head Bartender, Shift Leader, Bar Manager. Read Less

Kitchen Assistant - Fazenda Birmingham

Benefits of being a Kitchen Assistant at FazendaChristmas Day and New Year's Day closures to guarantee time off with your loved ones50% brand discount on both food and drinkFree meals during breaksFinancial contribution towards English language lessonsComplimentary meal for two to celebrate your work anniversaryEnhanced maternity and paternity payEmployee assistance programmeA supportive and inclusive leadership teamOpportunities to develop and progressWe are looking for a personable, passionate, and inspiring Kitchen Assistants to join our team. Although experience is great, it isn't essential as full training will be given. Our Kitchen Assistants are responsible for assisting in the preparation of our hot side dishes, a la carte dishes, vegetarian, vegan, and pescatarian dishes, as well as looking after our Market Table.
The advertised wage is inclusive of a basic wage of 12.76 per hour, plus anticipated tronc of 3.38 per hour.
We believe it is our people that make the difference and help us stand out as being the best. If you are passionate, warm and genuine, we want to hear from you. You will need to be a strong communicator, a team player, have the willingness to learn, show great initiative and share our values of providing the highest quality of service and products to all our guests.About FazendaAt Fazenda, we are proud to offer an authentic Churrasco Experience, from the Pampas of Southern Brazil to the UK. Offering continuous table-side service of the finest grilled meats, our mission is to elevate rodizio dining to unparalleled heights.
A place where provenance, quality and tradition meets modern sophistication, we pride ourselves on excellence in delivery through exceptional service and a highly-knowledgeable team. Southern Wind Group Ltd is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, covered under applicable law. Happy to Talk Flexible Working


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Games Host Supervisor - Birmingham

JOB DESCRIPTION
Are you passionate about delivering exceptional customer service? Would you like to work in a fun, vibrant industry?

We have a vacancy for a Games Host Supervisor to join our team at World Bar. This is a 12-month fixed-term contract, and we will consider both full-time and part-time applicants. As part of our exciting new social gaming concept, you will help lead a team of game hosts to deliver interactive, casino themed entertainment experiences - without any gambling involved. You will play a key role in shaping this innovative offer as we trial and develop the next evolution of social entertainment at Resorts World.

Full training is provided. Please note there will be an initial requirement to attend 5-7 days of training at the Genting Leisure training facility in Ascot, Berkshire. Travel and accommodation will be fully funded. Key skills and responsibilities include:Supervising the Game Host team to ensure high service standards and a fun, guest focused environment.Leading by example during live events and providing on the floor support.Creating and managing staff rotas to meet business needs.Coordinating team tasks to ensure smooth event operations.Acting as the first point of contact for staff queries and escalating where needed.Supporting issue resolution and helping maintain a welcoming, inclusive atmosphere.Engaging confidently with guests and speaking comfortably to groups.Remaining calm, organised and professional during busy or high energy events.Using basic technology confidently to support games and event activities.Being flexible with working hours, including evenings and weekends. WHAT WE OFFER
As well as an excellent salary, we are dedicated to providing our colleagues with a vast range of benefits including:Company funded benefitsPrivate GP helpline.Discount portal for popular retailers, restaurants, leisure and more.Pension scheme.Life assurance.Employee assistance programme - A confidential helpline providing 24/7 advice and counselling whatever the issue.20% discounted gym membership.Mental health support.Family-friendly and wellbeing policies.Flexible benefits* - designed for employees to choose the best package for their personal needs.Health Cash Plan (level 1 is company funded).Critical illness cover.Dental insurance.Travel insurance.Health Screening.Rewards, recognition, development, and eventsCareer development opportunities.Genting Academy - online learning portal.Lifestyle vouchers.Long service awards.Staff social fund.Annual company Christmas present.A range of social engagement activities such as a company-wide pub quiz, Croupier of the Year Awards, and a 5-a-side football tournament.

*subject to eligibility Read Less

Waiting staff - 40 hours per week - Birmingham

Waiting staff - 40 hours per week Send to a Friend Apply Now Salary: 12.75 per hour Department: Sky Bar & Restaurant Location: Birmingham Published: 09 Apr 2026 Brand: Resorts World Birmingham Closing Date: 22/04/2026 Resorts World is a leisure destination owned by Genting UK Ltd. Genting owns and operates many exciting brands within the centre, including Resorts World Casino, Santai Spa, Genting Hotel, Sky Bar & Restaurant, High Line Bar, The World Bar, The Sports Bar and a thriving meeting and events business. Located opposite the Resorts World Arena and the NEC, Resorts World is part of a busy campus that attracts millions of consumers every year to a diverse range of concerts, exhibitions and events. A vibrant destination with a beautiful lakeside location, it offers a fun and fast-paced working environment. As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these. If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us. We are looking for a hardworking and enthusiastic waiter/waitress with a passion for hospitality and a minimum of 1 years’ experience in a similar role to join the fantastic team at Sky Bar & Restaurant. Shifts vary so flexibility is required across afternoons, evenings, weekends and bank holidays. As a member of our friendly team you will be expected to: • Have a real flair and passion for the food and beverages industry striving for 100% customer satisfaction
• Be attentive and proactive, the ability to respond quickly to needs of the customer and managers
• An impeccable appearance with an engaging personality
• An excellent team player with exceptional communication skills
• Good knowledge of drink selections including cocktails and food
• Previous experience in a similar role is desirable In return we offer a dynamic team environment, competitive salary, free parking and flexible benefits package including pension, health cash plan and access to numerous discounted goods and services. What is a Genting Employee? At Genting it’s important that we find and keep the best people that can do the job. However, although finding the right skills and experience for the job is vital, it is just as important that our new team members are able to behave in the way that we expect of all our employees and that they live and breathe our values. Genting focuses on recruiting high calibre and outgoing candidates from the widest fields possible who are as excited about our brands as we are and want to work and grow with a leading global player in the leisure, casino and hospitality sector. So what are we looking for I hear you ask? If you feel you tick the below boxes then we would like to hear from you! Are enthused about working for Genting, and strongly believe in our values Demonstrate a positive, can-do attitude Have outstanding customer service skills Are friendly, helpful and supportive towards all team members Take pride in their appearance Reliable and hard working Are flexible to fit in with our 24 hour business Bring some personality and fun to the workplace! Greet customers/guests, answering any questions they may have.
Ensuring an exceptional standard of customer care whilst adhering to all company procedures, processes, health & safety and hygiene regulations.
Being an effective team player who contributes to continuous business improvement.
Till operation and cash handling.
Working to increase public relation skills within the team.
Clearing tables of cutlery and glasses from customers, ensuring all items are washed/cleaned and stored correctly.
Be warm and professional.
Be a confident and effective communicator who can demonstrate their ability to converse with a wide variety of guests and colleagues at all levels.
Must be fully flexible and able to get to and from Resorts World Birmingham with ease. Online Discount portal A range of “flexible benefits”* you can pick and choose from such as: extra holiday purchase, dental insurance, Company funded Health Cash Plan, critical illness cover and travel insurance. Life Cover Numerous discounts across Resorts World Birmingham and the NEC Campus Discounts across the wider Genting UK brand Discounted on-site gym membership Discounted bus and rail passes with National Express Pension Uniform provided Employee Assistance Programme Free on-site parking Staff discount at Genting Hotel, Santai Spa, Sky Bar & Restaurant, World Bar, Sports Bar. As we love to have fun, we run a number of Company funded engagement events for our people to get involved in each year. We also continually looks at ways to reward and engage our employees through things like Lifestyle Vouchers, long service awards, team incentives and social fund, annual company Christmas present and Career progression through our online learning portal Genting Academy. *subject to eligibility Read Less

Games Host - Birmingham

JOB DESCRIPTION
Are you ready to dive into the latest social gaming offering? Are you passionate about delivering exceptional customer service?

We have a vacancy for a Games Host to join our team at World Bar, Resorts World Birmingham. This 12-month fixed-term contract has both full time and part time positions available. You will host small groups (typically 8-10 guests) for casino themed, non gambling table games, keeping the energy high and ensuring every visitor enjoys a memorable experience. Full training is provided, so no previous casino or hosting experience is required.Full training is provided. Please note there will be an initial requirement to attend 5-7 days of training at the Genting Leisure training facility in Ascot, Berkshire. Travel and accommodation will be fully funded.
Key skills and responsibilities include:Hosting casino themed, table based games in a fun, engaging and professional manner.Explaining game rules clearly (training provided) and guiding gameplay for small groups.Creating a lively, welcoming and inclusive atmosphere for all guests.Monitoring guest enjoyment and adapting your hosting style to keep everyone engaged.Using basic technology confidently, such as tablets or scoring systems.Performing simple mental maths during gameplay (support provided).Setting up, operating and packing down game equipment before and after sessions.Representing the brand professionally at all times.Confidently speaking to groups and interacting with a wide range of guests.Staying calm, upbeat and organised during live events.Showing reliability, punctuality and strong customer service focus.Working flexibly, including evenings and weekends, to support business needs.Bringing experience in hospitality, events, entertainment or customer service (desirable but not essential). WHAT WE OFFER
As well as an excellent salary, we are dedicated to providing our colleagues with a vast range of benefits including:Company funded benefitsPrivate GP helpline.Discount portal for popular retailers, restaurants, leisure and more.Pension scheme.Life assurance.Employee assistance programme - A confidential helpline providing 24/7 advice and counselling whatever the issue.20% discounted gym membership.Mental health support.Family-friendly and wellbeing policies.Flexible benefits* - designed for employees to choose the best package for their personal needs.Health Cash Plan (level 1 is company funded).Critical illness cover.Dental insurance.Travel insurance.Health Screening.Rewards, recognition, development, and eventsCareer development opportunities.Genting Academy - online learning portal.Lifestyle vouchers.Long service awards.Staff social fund.Annual company Christmas present.A range of social engagement activities such as a company-wide pub quiz, Croupier of the Year Awards, and a 5-a-side football tournament.*subject to eligibility Read Less

Reception Team Member - Birmingham

Staycity is an urban aparthotel brand, blending the freedom of apartment living with the quality and consistency of a hotel stay. With locations in top European cities like Dublin, London, Paris, and Edinburgh, we provide home comforts in prime city spots - ideal for the modern traveller.Our mission is to help guests experience the city on their own terms - combining independence and hospitality in every stay. We're a team of doers, thinkers, and hospitality lovers, committed to delivering standout guest experiences and building a culture we're proud of.We're now hiring a Reception Team Member to help shape the Staycity guest journey.Benefits:Paid family leave (>1 year of service)Flexible working patternsBonus scheme that rewards high performers;- based on our core values and tied to individual property goalsDiscounted rates for overnight stays for you, your family and friendsRefer and earn scheme - earn up to / 550Cycle to work scheme- to support a healthy lifestyle and our planetEducation Support to help you foster new skillsVolunteer days: 2 paid volunteer days per yearSupport for you and your family when you need it with our Employee Assistance Program (EAP)An extra day off to celebrate your birthdayWe would love you to have:Previous experience working in a similar property is essential Prior experience using Opera is helpful but not a "must have" as full training will be providedExcellent communication and interpersonal skills are required for this role.What you can do for us:Be a Brand Ambassador: Embrace your role with joy, passion, and enthusiasm as you represent Staycity GroupMake a good first impression with all our guests: Confidence and great communication are vital in leaving lasting impressions.Amaze our guests: Show attention to detail and outstanding organisational skills to delight our guests.Go above and beyond for guests and team: Create raving fans by always exceeding guest and team expectations.Bring a positive attitude: Radiate positivity and contribute to a vibrant workplace and teamBe kind & treat everyone with respect: Strive for an atmosphere of kindness and mutual respect among colleagues and guestsJoin us and be part of the journey. Read Less

Cocktail Bartender - 40 hours per week - Birmingham

Cocktail Bartender - 40 hours per week Send to a Friend Apply Now Salary: 26,935 per annum Department: Hospitality Location: Birmingham Published: 09 Apr 2026 Brand: Resorts World Birmingham Closing Date: 23/04/2026 Resorts World is a leisure destination owned by Genting UK Ltd. Genting owns and operates many exciting brands within the centre, including Resorts World Casino, Santai Spa, Genting Hotel, Sky Bar & Restaurant, Vortex Gaming family arcade, The World Bar, The Sports Bar and a thriving meeting and events business. Located opposite the Resorts World Arena and the NEC, Resorts World is part of a busy campus that attracts millions of consumers every year to a diverse range of concerts, exhibitions and events. A vibrant destination with a beautiful lakeside location, it offers a fun and fast-paced working environment. As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these. If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us. Are you the life of the party with a shaker in hand? Do you know your Mojitos from your Margaritas and love creating unforgettable guest experiences? We’re on the hunt for an experienced, energetic Cocktail Bartender to join our team. You’ll be mixing up classic and creative cocktails, keeping the vibes high and the service slick in a fast-paced bar environment. Key skills and responsibilities include: Previous experience in a busy bar with high standards. Cocktail bartending and free pouring skills with proven past experience. A natural flair for guest service. Honest, hardworking and a true team player. Confident, self-motivated and driven. Comfortable engaging with guests in lively environments, contributing to a vibrant and welcoming atmosphere. Dedicated to crafting high-quality cocktails that elevate the guest experience and leave a lasting impression. In return for your commitment, we offer an excellent salary, development opportunities and a wide range of employee benefits,read more details below. What is a Genting Employee? At Genting it’s important that we find and keep the best people that can do the job. However, although finding the right skills and experience for the job is vital, it is just as important that our new team members are able to behave in the way that we expect of all our employees and that they live and breathe our values. Genting focuses on recruiting high calibre and outgoing candidates from the widest fields possible who are as excited about our brands as we are and want to work and grow with a leading global player in the leisure, casino and hospitality sector. So what are we looking for I hear you ask? If you feel you tick the below boxes then we would like to hear from you! Are enthused about working for Genting, and strongly believe in our values Demonstrate a positive, can-do attitude Have outstanding customer service skills Are friendly, helpful and supportive towards all team members Take pride in their appearance Reliable and hard working Are flexible to fit in with our 24 hour business Bring some personality and fun to the workplace! What we can offer: Online Discount portal A range of “flexible benefits”* you can pick and choose from such as: extra holiday purchase, dental insurance, Company funded Health Cash Plan, critical illness cover and travel insurance. Life Cover Numerous discounts across Resorts World Birmingham and the NEC Campus Discounts across the wider Genting UK brand Discounted on-site gym membership Discounted bus and rail passes with National Express Pension Uniform provided Employee Assistance Programme Free on-site parking Staff discount at Genting Hotel, Santai Spa, Sky Bar & Restaurant, World Bar, Sports Bar, Vortex. As we love to have fun, we run a number of Company funded engagement events for our people to get involved in each year. We also continually looks at ways to reward and engage our employees through things like Lifestyle Vouchers, long service awards, team incentives and social fund, annual company Christmas present and Career progression through our online learning portal Genting Academy. *subject to eligibility Read Less

Senior Business Travel Consultant - Part-time - Remote - Birmingham

About UsPerk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact.We're trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem.Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work.At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team.Visit www.perk.com to learn more.About the Role:We are seeking a dedicated Senior Business Travel Consultant that is passionate about enhancing the experience of business travelers and is an expert in the Galileo GDS system.Our Customer Care team is crucial to our company's success and growth. We value empathetic professionals who understand our mission: making business travelers happy! If you are a problem solver driven by delivering a 7-Star service and eager to make an impact and revolutionize corporate travel management, you might be the perfect fit for our team. What You Will Do:Provide first-class, 7-star service to business travelers, managing travel bookings, amendments, and cancellations efficiently.Arrange European and domestic travel, including flights, car rentals, and hotels.Work independently, using your initiative to handle client inquiries and provide solutions without supervision.Communicate with clients via live chat, telephone, and email, ensuring all interactions are professional, friendly, and accurate.Undertake travel reservations and amendments for Click Travel customers, prioritizing customer service and booking accuracy.Proactively maintain and develop client relationships, offering support throughout the entire travel process.Provide suitable travel options and suggestions to meet client requirements.Ensure all service level agreements are met and actively maintain the Galileo GDS queues.Mentor and support junior team members, assisting with their queries and quality-checking their work as needed.Support the Team Leader and collaborate with colleagues to maintain a high level of service.We Are Looking for People Who:Are proficient in air fares and ticketing Possess expert knowledge of the Galileo GDS system, including reissuing (manual & automated) tickets autonomouslyHave great communication skills, fluency in English, both written and spoken is essential.Have previous experience as a Business Travel Consultant.Are well-organized, and capable of working to tight deadlines under pressure.Exhibit a positive and professional telephone manner, with confidence in interacting with clients and suppliers.Are proactive in resolving customer queries and complaints, using their initiative to overcome problems.Are flexible and willing to complete various tasks as needed, supporting the team and contributing to overall success.Maintain a professional and positive attitude when dealing with suppliers, customers, and colleagues.Motivate and encourage the well-being of the team, displaying a positive attitude at all times.Our BenefitsReceive competitive compensation and equity ownership in PerkRest and recharge with 25 days of annual leave plus bank holidaysTake control of your physical health with private medical cover and voluntary dental insurance from Bupa, and discounted gym memberships with GymFlexPlan for your future with our qualifying earnings company pension plan with AvivaKnow that your loved ones are protected financially through your Life Insurance if the worst were to happenRest assured that you're covered by income protection in case you experience a long-term sickness or absenceLeverage tax-efficient cycle and electric car schemes with Cycle2Work & OctopusJoin our unforgettable Perk events, including our spectacular annual summer partyAlways feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved onesFocus on your family with 12-16 weeks' paid parental leaveContribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causesBroaden your horizons with up to 20 "Work from Anywhere" days per yearStay savvy with access to a wide variety of discounts and rewardsFollow your passions and take a four-week, fully paid sabbatical once you reach 5 yearsLet us help you move to one of our hubs with relocation support
Working Hours & ConditionsWorking hours are within 7am - 11pm or 8pm - 8am - Part-time working hours also available.An expectation of weekend working on a rotation is required.Required to work bank holidays.Role will be fully remote however you will be required to come into the Birmingham Hub for training and special events.How We WorkAt Perk, we prioritise experience and potential over academic qualifications for this role. We believe that talent and ability aren't always reflected in formal credentials.For certain roles, we provide relocation assistance. Please specify your need for this in your application, and we will evaluate the possibility on a case-by-case basis. English is our official office language, so we request that resumes be submitted in English for effective communication.Perk is a global company with a diverse customer base-and we want to ensure the people behind our product reflect that. We're an equal opportunity employer, meaning you're welcome at Perk regardless of your appearance, where you're from, or anything else that makes you.How We WorkAt Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work.For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume.Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We're an equal opportunity employer, which means you're welcome at Perk regardless of how you look, where you're from, or anything else that makes you, well, you.Protect Yourself from Recruitment ScamsAll official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk .com, and we will confirm whether it is legitimate. Read Less

Senior Business Travel Consultant - French Speaking - Birmingham

About UsPerk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact.We're trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem.Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work.At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team.Visit www.perk.com to learn more.About the RoleWe are seeking an outstanding Executive / VIP Business Travel Consultant to deliver an elite, seven-star service experience to senior leaders, executives, and high-value corporate clients. This role is designed for someone who understands that Executive Travel is not transactional it is highly personalised, time-critical, and relationship-driven.The ideal candidate brings a strong background in hospitality, premium travel, or luxury customer service, paired with a solid understanding of contact centre operations where productivity, efficiency, and CSAT must coexist. You will be comfortable operating at pace, managing complex itineraries, and making confident decisions on behalf of discerning clients.You will have strong GDS experience though we are able to provide full cross platform training for candidates who have experience in Amadeus, Sabre or another GDS.


What Success Looks LikeDelivering a seamless, proactive, and anticipatory experience for Executive and VIP travellersActing as a trusted advisor, not just a booking agentManaging highly complex, often last-minute travel changes with calm professionalismConsistently achieving strong CSAT while meeting productivity and efficiency expectationsDemonstrating excellent ownership, judgement, and accountability in every interactionWhat You'll DoEnd-to-end management of Executive and VIP corporate travel, including air, hotel, ground transport, and bespoke requestsProviding expert recommendations aligned to traveller preferences, company policy, and duty of careHandling urgent and high-impact travel disruptions with speed, empathy, and precisionManaging multiple channels (phone, chat, email) in a fast-paced Executive Care environmentBalancing premium service delivery with operational KPIs such as productivity, handle time, and SLA adherenceBuilding long-term relationships with Executive travellers through consistent, high-quality serviceCollaborating closely with peers to maintain a high-performance, elite service cultureWhat We're Looking ForEssential:Proven experience delivering high-touch, premium customer service (Executive travel, hospitality, aviation, luxury brands, or similar)GDS experience (Amadeus, Sabre, Galileo or similar)Strong understanding of contact centre performance metrics, including productivity, efficiency, and CSATExceptional communication skills with a polished, confident, and discreet styleAbility to remain calm, decisive, and solutions-focused in high-pressure situationsStrong organisational skills and attention to detailDesirable:Experience supporting senior stakeholders, C-suite, or high-net-worth individualsExposure to out-of-hours, follow-the-sun, or on-call travel support modelsPersonal AttributesNaturally service-oriented with a strong hospitality mindsetHigh emotional intelligence and sound judgementComfortable working autonomously and taking full ownershipResilient, adaptable, and confident handling ambiguityCommercially aware and performance-driven without compromising service qualityWhat we offerReceive competitive compensation and equity ownership in PerkRest and recharge with 25 days of annual leave plus bank holidaysTake control of your physical health with private medical cover and voluntary dental insurance from Bupa, and discounted gym memberships with GymFlexPlan for your future with our qualifying earnings company pension plan with AvivaKnow that your loved ones are protected financially through your Life Insurance if the worst were to happenRest assured that you're covered by income protection in case you experience a long-term sickness or absenceLeverage tax-efficient cycle and electric car schemes with Cycle2Work & OctopusJoin our unforgettable Perk events, including our spectacular annual summer partyAlways feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved onesFocus on your family with 12-16 weeks' paid parental leaveContribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causesBroaden your horizons with up to 20 "Work from Anywhere" days per yearStay savvy with access to a wide variety of discounts and rewardsFollow your passions and take a four-week, fully paid sabbatical once you reach 5 yearsLet us help you move to one of our hubs with relocation supportHow We WorkAt Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work.For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume.Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We're an equal opportunity employer, which means you're welcome at Perk regardless of how you look, where you're from, or anything else that makes you, well, you.Protect Yourself from Recruitment ScamsAll official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk .com, and we will confirm whether it is legitimate. Read Less