Head of Region -Building Surveying

Salary up to £100,000 year one Birmingham-based (Hybrid Working Available)
Here at TSA, we are representing an established client who are currently looking to make a strategic hire to continue their rapid growth nationwide with the appointment of a director of building surveying to join the team in Birmingham click apply for full job details Read Less

Optical Practice Manager, - Coleshill, Birmingham

My Client, one of the UK's leading, well-established chain of Optical & Hearing Care practices, is looking to recruit an Optical Practice Manager for their practice situated in Coleshill. The position could also suit an Assistant Manager, ready to progress in managing their own practice, full training and support will be given.

Skills required;

Familiar with KPI's

Targets

Commercially minded and able to push the business forward

Able to carry out staff training

Excellent customer service skills

Excellent dispense skills at all levels

Knowledge of contact lenses

Able to hit the ground running

The role;

Managing a small team

Motivating the team to help increase sales

Staff training

Dispensing

Administrative duties

The practice also runs a hearing clinic

They are offering a very competitive salary depending on experience, with excellent bonus potential, for more information please contact Nicki on quoting reference number; V Read Less

 Service Transition Specialist (Snowhill, Birmingham, United Kingdom) Recruiter: Djoice Bastos Silva Hiring Manager: Nathan Nabi Location:  Snow Hill, Birmingham OR Adastral Park, Ipswich, UK  At BT International, our purpose is to keep the world connected. As part of BT, we build on almost 180 years of innovation and expertise to deliver secure connectivity and digital services to some of the world’s leading multinational businesses and organisations. Our customers trust us to safeguard their data, drive their digital transformation and keep their businesses running.  With colleagues on the ground across the world and supporting customers wherever they need to operate, BT International offers a truly global experience. Whether it’s about providing cloud connectivity, helping organisations collaborate, or enabling innovation in cybersecurity and digital services, you’ll be part of a team that shapes how businesses succeed in a world that is being transformed by AI.  If you have the drive and ambition to make an impact on a global stage, BT International is where it happens. Why this job matters As BT International’s networks and products evolve, the tools and systems that support them must evolve too. As a Service Transformation specialist, you’ll lead the support and continuous improvement of our International Networks operational toolset—embedding AI-driven solutions to enable smarter, faster fault detection and resolution. Your work ensures BT International remains at the forefront of proactive and reactive service management for customers worldwide.  What you’ll be doing – your accountabilities  Within this role, you’ll be accountable for:  Driving the continual improvement of BT International’s operational tooling and systems across all network domains, ensuring they evolve in line with our transformation goals.  Proactively identifying and implementing service improvements in the ITOM & ITSM space, working closely with our ServiceNOW Development Squad to design, implement, and enhance AI-enabled operational solutions.  Managing demand and prioritization effectively to oversee projects and improvements that deliver maximum impact for BT International.  Identifying and delivering automation opportunities, leveraging AI and advanced analytics to streamline processes and improve fault management.  Maintaining continuous self-driven development, staying ahead of emerging technologies and best practices in service transformation and AI.  Problem-solving and supporting operational teams, collaborating with ASGs to resolve faults and optimize the performance of our toolset.  The skills you’ll need to succeed  Data driven decision making and communication: drawing on data and analytical techniques where appropriate and communicating this to business audiences.   Team player & collaborator: You will be working with many different teams and stakeholders, requiring you to establish good relationships and contribute as a team player.   Tenacious Problem Solver: a desire to look across platforms and teams to ensure problems are resolved and solutions designed in line with the Pan-BT approach.   Solution Minded: Ability to learn the capability of our toolset, build relationships with our vendors & internal teams to create solutions to real operational problems.   Technical Skills:   Understanding of IT Infrastructure & IP Networking.   Hands-on experience with ServiceNOW ITSM & ITOM procedures.   Experience with ServiceNOW Reporting analytics & dashboarding.   Knowledge of Networks Operational Support Systems.  Experience Using & administrating operational support systems for networks. Experience with ITSM & ITOM Processes and procedures.   Experience of reporting and analytics – Identifying trends and potential improvement areas from a dataset.  Continual Improvement – proven track record of identifying improvement areas within an operation and implementing the improvements in a timely manner as a project of work.  Benefits •    Competitive salary •    10% on target bonus •    BT Pension scheme, minimum 5% Employee contribution, BT contribution 10% •    25 days annual leave (not including bank holidays), increasing with service •    Huge range of flexible benefits including cycle to work, healthcare, season ticket loan •    World-class training and development opportunities •    Option to join BT Shares Saving schemes. •    Discounted broadband, mobile and TV packages •    Access to 100’s of retail discounts including the BT shop •    On call allowances and overtime Our leadership standards Looking in:
Leading inclusively and Safely I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation. Looking out:
Delivering for the customer I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making. Looking to the future:
Growth mindset I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best. About BT BT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, we take pride in everything we do - and in the people who work here. We're now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. And we're on a mission. Guided by our core values of Personal, Simple and Brilliant our goal is to help customers, communities and businesses overcome barriers and release their potential. So, if you're interested in the power of potential, why not join us today and release yours? Our mission is to break down the barriers of today to release the potential of tomorrow. Join us today and release yours. There are two things that we want to share with anyone considering joining us. Firstly, we’ve got big ambitions for our colleagues and the future of the organisation. These include our vision that inclusion and accessibility drive every conversation we have and every decision we make. We want our workforce to fully represent the communities and customers we serve, because a diverse business is a better business. We value every colleague, their diversity and the contribution that they make. When we say you’re welcome at BT, we really mean it. Secondly, the one thing the pandemic has taught us is that a lot of current and future colleagues, where and when possible, want to embrace hybrid working. Therefore, we are introducing Smart Working at BT. Smart Working means having the flexibility to choose, as a team, how and where you work depending on your team’s deliverables and needs; when you are at your shared core location to connect with others and when not. It may not be for every role, and, as part of the recruitment process, you’ll have the chance to discuss Smart Working and how it might work for the job you are applying for. How to Apply It's easy to apply online; you just need a copy of your up-to-date CV and to follow the step-by step process. Don't worry if you need to make changes - you'll have the opportunity to review and edit your work on the final page. We look forward to receiving your application! Read Less

 Employment Lawyer (Snowhill, Birmingham, United Kingdom) Locations - Birmingham, Bristol or London - 3 days a week on site Why this job matters At BT, our Corporate Functions are the backbone of our strategy and growth. We shape the direction of the business by managing our people, finances, shared services, and infrastructure—while ensuring we meet our legal, regulatory, and compliance obligations. As a Lawyer specialising in Employment, Pensions, and Benefits, you’ll play a vital role in supporting BT’s purpose: using the power of communication to make a better world—for each other, our customers, and our communities. You’ll provide expert legal advice that is clear, practical, and commercially focused. Your work will enable BT to operate effectively, deliver exceptional customer experiences, and manage legal risk, reputation, and brand in line with our strategy and values. What you’ll be doing Act as a key point of contact for employment law matters, providing expert legal advice to internal stakeholders including the People and Culture team and business leaders. Advise on a wide range of employment and benefits issues, both contentious and non-contentious, including complex employee relations, restructuring, and TUPE. Proactively identify and escalate key employment and industrial relations issues, ensuring timely and effective resolution. Manage your own caseload and support senior lawyers with legal research and project work. Monitor and interpret changes in employment law and government policy, supporting stakeholder education across the business, including the Board and ExCo. Oversee the quality and cost-effectiveness of work delivered by external legal counsel. Build strong relationships across BT’s Legal, Regulatory Affairs, Compliance and CoSec teams, and develop a professional external network. Promote knowledge sharing and the use of AI to streamline legal processes and develop practical tools, templates, and guidance. Coach and supervise junior team members, supporting their development and contributing to a high-performance culture. Align legal support with BT’s strategic objectives and contribute to the delivery of team goals and best legal practice. Additional responsibilities may include: Providing legal support on strategic employment and benefits projects as part of cross-functional teams. Acting as the Single Point of Contact (SPOC) for employment matters in designated business areas. Managing Employment Tribunal cases, including drafting, negotiation, settlement, advocacy, and stakeholder communication. Drafting and advising on Settlement Agreements in collaboration with the People and Culture team. Advising on individual employee issues and supporting TUPE processes, including documentation and stakeholder engagement. Skills and Experiences You will be a PQE qualified with 1-5 yrs commercial experience.  Have experience of employment law and be able to communicate with stakeholders up to C-suite level.
This role is purely non contentious work so you must be comfortable with doing this. Skills: Team Collaboration:  A strong team player who works with confidence, integrity, and a shared commitment to delivering excellent legal support across the business. Commercial Awareness:  A curious and commercially minded professional who can prioritise effectively, meet deadlines, and understand how legal work supports BT’s broader goals. Ownership and Initiative:  Demonstrates personal ownership of matters, proactively identifying solutions and driving positive outcomes rather than simply following process. Written Communication:  Excellent drafting skills, with the ability to produce clear, concise, and accurate legal documents, reports, and stakeholder communications. Verbal Communication:  Strong oral communication skills, able to engage persuasively with colleagues and stakeholders, and support ideas with logical arguments and data. Legal Research:  High attention to detail and strong research capabilities, with the ability to present findings clearly and concisely to inform decision-making. Advisory Expertise:  Provides balanced, pragmatic, and commercial legal advice on complex and sensitive issues, often involving risk, conflict, or emotion. Continuous Development:  Committed to personal growth, actively seeking opportunities to broaden skills and contribute to the team’s ongoing development. Experience: Experience working in a legal role focused on employment, pensions, or benefits law within a complex or regulated organisation. Proven ability to manage individual legal matters and support senior lawyers on larger projects. Experience advising on contentious and non-contentious employment matters, including employee relations, restructuring, and TUPE. Demonstrated ability to engage with internal stakeholders and external counsel, ensuring high-quality and cost-effective legal support. Familiarity with legal technology and a willingness to embrace innovation, including AI tools, to improve legal processes and outcomes. Experience coaching or supervising junior colleagues and contributing to a high-performance team culture. Benefits Competitive salary 25 days annual leave (plus bank holidays) 10% on target performance bonus Life Assurance Pension scheme if you pay in 5% BT will pay in an additional 10% Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc. 50% off EE mobile pay monthly or SIM only plans Exclusive colleague discounts on our latest and greatest BT broadband packages BT TV, including TNT Sport and the NOW Entertainment membership, and 25% off NOW Sport, Cinema and Kids 50% discount for friends and family on EE SIM only plans World class training and development opportunities Volunteering days so you can give back to your local community Our leadership standards Looking in:
Leading inclusively and Safely
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation. Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making. Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best. With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally. We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses. We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive. As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us. DON'T MEET EVERY SINGLE REQUIREMENT? Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team. Read Less

 Software Engineering Manager (Snowhill, Birmingham, United Kingdom) Working Style: 3 days a week in office, 2 days from anywhere Why this job matters As a Software Engineering Manager, you’ll lead transformative initiatives that shape the future of BT’s Fixed Networks and NG OSS platforms. You’ll define, lead and implement technical strategies, deliver innovative solutions aligned with architecture and security standards, and drive end-to-end product development, demonstrating autonomy and confidence without needing instruction or guidance. This role is pivotal in building scalable tools, enabling automation, and fostering collaboration across internal teams and vendor partners. What you’ll be doing Lead the Agile teams and build capabilities to drive the complete SDLC of a new product/enhancement in existing product in Fixed Networks. Drive complete delivery of a transformation program in SRIMS area utilizing open-source frameworks and tools for Inventory, Planning, Provisioning, Fulfilment and Orchestration. Design and develop solutions using Core Java, JavaScript, Oracle, NoSQL, and modern frameworks. Build & implement scalable tools supporting automated DevOps CI/CD pipelines and regression testing. Drive architectural decisions, adopt emerging technologies, and ensure compliance with security and patching standards. Contributing as a software consultant to architecture and solution design decisions towards the technology roadmap. Drive vendor teams and BT FTE teams to work collaboratively to deliver transformation programs including resolving complex issues, coaching & mentoring and contributing to their learning. Conducting peer reviews within BT or with suppliers, including challenging the quality of development and use of software engineering practice.  Collaborate with internal stakeholders and third-party suppliers to integrate and deliver robust solutions. Responsible for ensuring application is up to date in terms of patching to ensure lower vulnerabilities, latest open-source software versions, access control policy and align with latest standards in terms of tools and technologies. Accountable for the design and development of complex projects. This includes ensuring that contributing estimates are of a coherent quality of delivery; providing realistic inputs into delivering within agreed timelines and budgets; adequately documenting delivery; and ensuring correct functional and non-functional behaviour for the solution. What you'll bring MANDATORY Hands-on coding ability and strong analytical skills to trouble shoot and provide technological solutions using Java/J2EE, design Patterns, Oracle, PLSQL, WebLogic and JavaScript. Understanding of Technology for Frontend, Backend, Messaging and Integration using Open-Source Software. Experience building new system design solutions and architectural patterns including Microservices and Containerization support, Deployment architecture on Public/Private Cloud, Automation of Testing using mix of TDD, BDD and Bespoke test suite, Monitoring and APM tools and Reporting. Solid understanding of DevOps, CI/CD lifecycle. Automating various processes in SDLC and ensuring adherence to different standards and design patterns. Good telecom OSS knowledge in areas like Planning, Inventory management, capacity management, orchestration and Activation. Familiarity with tools like JIRA, STORM, ACF, RSA, HP ALM etc…and standards such as TOSCA, YANG, SID, Open API and ODA. Understanding of various delivery methodologies like Agile, Waterfall etc. Should possess good telecom OSS knowledge in areas like Planning, Inventory management, capacity management, orchestration and Activation. Working knowledge of performance tuning of application and continuous integration techniques. Service Design patterns implementation and knowledge. Budget Management for Application – FTE and Partner ecosystem. Application Vulnerability and Security Management. Application Monitoring using APM tools like Dynatrace. Ability to analyze problems and propose solutions with high quality. Understand need of multiple projects and communicate them divisionally and/or cross-divisionally. Ability to debug complex issues and provide the right solution. Ability to drive and validate technical and functional designs and lead to implementation. Excellent verbal and written communication skills. NICE TO HAVE Experience with Graph DB (Neo4J / OrientDB), CCNA, and network technologies. Telecom certifications and Java/Oracle certifications. Prior experience with large Telco service providers. Experience in working with geographically dispersed technical teams What's in it for you 10% on target bonus BT Pension scheme, minimum 5% Employee contribution, BT contribution 10% Life Assurance Cover Exclusive colleague discounts on our latest and greatest BT broadband packages, BT TV with TNT Sports and NOW Entertainment From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up. Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more. 25 days annual leave (not including bank holidays), increasing with service 24/7 private virtual GP appointments for UK colleagues 2 weeks carer’s leave World-class training and development opportunities Option to join BT Shares Saving schemes About us BT Group was the world’s first telco and our heritage in the sector is unrivalled.  As home to several of the UK’s most recognised and cherished brands – BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. 
 
Over the next two years, we will complete the UK’s largest and most successful digital infrastructure project – connecting more than 25 million premises to full fibre broadband.  Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other. 
 
While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come.  This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK’s best telco, reimagining the customer experience and relationship with one of this country’s biggest infrastructure companies.  
 
Change on the scale we will all experience in the coming years is unprecedented.  BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us. DON'T MEET EVERY SINGLE REQUIREMENT? Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team. Read Less

 Technical Delivery Specialist (Snowhill, Birmingham, United Kingdom) Recruiter: Luke Byrne Career Grade: D Internal Closing Date: 2nd Jan 2025 Locations: Birmingham, London or Ipswich  Why this job matters The purpose of the Technical Delivery role is to lead the development and delivery the products used by our customers by owning and delivering product development from design through to live implementation based on our customers ever changing requirements in a dynamic and ever evolving market. This includes the need to support release train activities, coordinating across squads and stakeholders to align code and any associated dependencies as part of a release plan. RTE ensures that once a plan is agreed that we execute on it in terms of delivering features into environments at the right time to enable the delivery pipeline from development through to live What you’ll be doing The purpose of the Technical Delivery Manager role is to deliver either standalone projects or sub-projects of larger programmes.
Specifically, this role is accountable for: 
•    Owns and delivers Technical Projects from requirements through to live implementation. 
•    Designs and drives improved working processes for efficient live deployment.
•    Deliver requirements by ensuring production of robust and achievable delivery plans. 
•    Manages technical delivery change control at a project and programme level. 
•    Ensuring the scope of delivery is understood, including systems and networks where necessary and that the solution meets the business need and that plans are comprehensive and are achieved. 
•    Ensuring that all impacted teams understand, engage and commit to deliver plans. 
•    Identifying prerequisites to network deliveries and ensure that they are delivered. 
•    Ensuring that platforms/components can commit to delivery commitments. 
•    Track and manage project finances. 
•    Identifying when deliveries are at risk and take corrective action to resolve and risk management including communicating with senior managers and stakeholders. 
•    Track and monitor development testing and status of features through to release.
•    Ability to manage and co-ordinate across multiple delivery managers Skills and Experience •    Strong communications skills, able to forge strong relationships with peer-level designers, platform managers, developers, engineering, planning and operations managers to explain and drive technology change through the lifecycle. 
•    Supporting senior managers and directors in Networks, Digital and the CFUs on change and adoption of best practice.
•    Ability to work with stakeholders to ensure the proposed solution is affordable, deliverable and delivers the required business outcomes.
•    Project management skills to deliver business benefit in a timely way by focusing on must do capability and delivering effective end to end solutions.
•    Issue & Risk Management & change control 
•    Innovating to exceed Time, Cost, Quality measures / sharing best practice.
•    Experienced in technology delivery of large-scale projects and Agile delivery practices.
•    Leadership skills to lead and motivate the team to deliver excellent results and maintain #1Networks.
•    Experience in solving problems that arise from the interaction of multiple components and usually are complex and unknown.  
Experience you would be expected to have
Mandatory
•    Expertise in large scale technical delivery projects
•    decision-making, problem-solving, joint-planning – all informed by Customer Experience and cost/time trade-offs
•    Stakeholder management - team-working across Networks, Digital & CFUs
•    track-record of leading matrix teams through change and develop a challenging and supportive team culture.
•    Issue & Risk Management – active management through applying appropriate risk management strategies for both delivery and business risks
•    Understanding and experience of managing budgets and financial reporting.
Preferred
•    Agile Methodologies experience Benefits •    10% on target bonus
•    BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
•    From January 2025, equal family leave:  receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.
•    Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.
•    25 days annual leave (not including bank holidays), increasing with service
•    24/7 private virtual GP appointments for UK colleagues
•    2 weeks carer’s leave 
•    World-class training and development opportunities
•    Option to join BT Shares Saving schemes About us BT Group was the world’s first telco and our heritage in the sector is unrivalled.  As home to several of the UK’s most recognised and cherished brands – BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. 
 
Over the next two years, we will complete the UK’s largest and most successful digital infrastructure project – connecting more than 25 million premises to full fibre broadband.  Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other. 
 
While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come.  This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK’s best telco, reimagining the customer experience and relationship with one of this country’s biggest infrastructure companies.  
 
Change on the scale we will all experience in the coming years is unprecedented.  BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us. DON'T MEET EVERY SINGLE REQUIREMENT? Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team. Read Less

 Site Reliability Engineering Specialist (Snowhill, Birmingham, United Kingdom) Location: Ipswich, Birmingham or London Why this job matters The purpose of this role is to be a subject matter expert within the network engineering domain, accountable for the introduction of major end-to-end technology introduction and final line fault resolution. You will take the lead on complex and high impact fault resolution across multiple platforms and services. You will also be responsible for promoting a culture of continuous improvement within a team of engineering professionals, contributing to recruiment and the resource strategy. What you’ll be doing The role uses in-depth technical knowledge and operational understanding to identify and deliver improvements in service availability through end to end business ownership. You will be Implementing flawless change, providing technical resolution and constantly learning, allowing resource flexibility across the unit to meet demand requirements & deliver “Brilliant” customer experience. You will champion and build effective working relationships, both internally and externally to deliver business outcomes, adding value throughout. Ultimately, you will be responsible for the change execution and assurance of Fixed Networks platforms managed by Professional Services. You will also drive the publicity of the team through your contribution as a technically talented expert, challenging and supporting those around you to be accountable and perform at their best As part of this role, you’ll directly contribute to improving reliability, scalability, and performance of services by driving automation, monitoring, and operational excellence across a number of environments. Supports the delivery of routine daily activities and is accountable for system design, build, testing, validation, maintenance, and ongoing support of all network infrastructure components. Participate and be the technical lead on incidents within immediate domain and be part of PIR write up and solution. Propose and implement innovations for continuous improvement within professional services Integration: Collaborate with design & platform teams and support the Implementation of flawless change into the live network, utilising automation and CI/CD pipelines. Application Monitoring: Configure and maintain monitoring solutions such as ELK stack, Prometheus and Kafka to ensure the health and performance of our systems. Will champion and build effective working relationships, both internally and externally to deliver business outcomes, adding value throughout. Responsible for delivering the change execution and assurance of Fixed network platforms managed by Professional Services. Technical Acumen: Apply your understanding of network principles to troubleshoot faults within our infrastructure  and look at how you can optimize performance, and enhance security across our infrastructure. Incident Management and Resolution: Be prepared to support a 365x24/7 callout, providing third line technical resolution covering an extensive range of technologies. Skills You'll Need To Succeed You will be fully conversant and comply with Change Management processes and the supporting governance. You will be confident and professional in communicating with all stakeholders, both locally and with members of the Senior Management Team. You will have extensive experience of network technologies and protocols within your native domain. You will have a strong understanding of the E2E service journeys. You will be able to adapt to emerging and evolving technologies, in line with the Technology Career Map. You will have the ability to work in a high-pressure environment. Self-driven attitude towards learning new skills and aiding the development of others. OS Administration: Strong system administration skills, across an array of orperating systems such as linux, windows etc. with a focus on performance optimisation, security, and automation. Cloud Computing: Strong understanding cloud computing and best practices. Programming Proficiency: Proficiency in at least one programming language, such as Python or Ansible, as well as a familiarity with CI/CD orchestration. Experience you'll have Incident response to resolution. You've advocated and applied technology where it has not been used previously. You've delivered results when the deliverables were unclear. You have worked in a high pressured operational environment Experince with IP networks, with a strong understanding of various TCP/IP protocols. Expertise in CI/CD pipelines and associated tools (e.g. GitLab CI). Proven experience in a fast-paced ISP setting, managing and troubleshooting large-scale networks. Experience with Linux system administration to a high standard with a focus  on performance optimisation, security, and automation. Experience maintaining and deploying  cloud computing infrastructure. Strong experience developing workflow automation using programming languages such as Python or Ansible. Experience in completing high impact changes in a live network and system environment. Experience in learning new technologies and driving the development of others. Benefits At BT, we entertain, educate and empower millions of people every single day. We’re a brand built on connecting people – whether that’s friends, family, businesses or communities. Working here, you’ll receive an attractive salary and a range of competitive benefits, but – more than that – you’ll be joining an ambitious organisation with a culture of togetherness, collaboration and inclusivity. Tailored training and development opportunities to continue to build your career 10% on target bonus 25 days’ annual leave (not including bank holidays), increasing with service Life Assurance Pension scheme - If you pay in a minimum of 5% of your pensionable salary every month we will pay in 10% Direct Share scheme Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc. 50% off EE mobile pay monthly or SIM only plans Exclusive colleague discounts on our latest and greatest BT broadband packages BT TV, including TNT Sports and NOW entertainment Shared Parental leave - maximum amount of leave you can share with your partner is 50 weeks Our leadership standards Looking in:
Leading inclusively and Safely
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation. Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making. Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best. About us BT Group was the world’s first telco and our heritage in the sector is unrivalled.  As home to several of the UK’s most recognised and cherished brands – BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. 
 
Over the next two years, we will complete the UK’s largest and most successful digital infrastructure project – connecting more than 25 million premises to full fibre broadband.  Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other. 
 
While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come.  This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK’s best telco, reimagining the customer experience and relationship with one of this country’s biggest infrastructure companies.  
 
Change on the scale we will all experience in the coming years is unprecedented.  BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us. DON'T MEET EVERY SINGLE REQUIREMENT? Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team. Read Less

 Benefits Management Specialist (Snowhill, Birmingham, United Kingdom) Location: London, Bristol, Birmingham, Manchester Why this job matters The Benefits Management Specialist is responsible for embedding a structured, data-driven approach to benefits realisation across transformation programmes. This role ensures that benefits are clearly defined, tracked, and delivered in alignment with strategic objectives. By maintaining a robust benefits traceability framework and integrating it into planning and delivery cycles, the role drives accountability and enables early and scalable realisation of value from change initiatives, both financial and non-financial. This is a critical enabling role, ensuring that transformation efforts deliver measurable value and remain aligned with current and future strategic goals.  What you’ll be doing Develop and maintain a consistent benefits management & traceability framework, across programmes and workstreams. Define benefit categories, ownership, baselines, and measurement criteria to ensure clarity and accountability. Embed benefits identification and tracking into business cases, programme planning, and delivery governance. Driving and championing a benefits mindset, where benefits are considered from the outset and throughout the lifecycle of transformation initiatives. Monitor progress toward benefit realisation targets using structured reporting tools and dashboards. Provide regular updates to senior stakeholders on benefit status, risks, and opportunities. Drive focus on early and scalable benefit realisation, identifying quick wins and long-term value opportunities. Support benefits re-forecasting and scenario planning in response to delivery changes. Partner with programme managers, finance teams, and business leads to validate benefit assumptions and ensure benefits accountability. Facilitate benefit reviews, lessons learned, and continuous improvement in benefits planning and realisation. Invest in developing the benefits skills and capabilities required, across teams. Leveraging new benefits management tools that will optimise and improve how benefits are managed and delivered. Skills and Experience Ability to define, track, and optimise benefits across programmes and portfolios. Integrate benefits realisation with business objectives and transformation goals. Proficient in using data, KPIs, and dashboards (e.g., Power BI, Excel) to monitor benefit realisation. Strong interpersonal skills to influence and collaborate with senior leaders and cross-functional teams to demonstrate the transformational value from a benefits lens. Clear and confident communicator, able to present complex benefits information to diverse audiences and support initiative adoption. Driving benefits accountability through the initiative’s lifecycle, until benefits are fully realised. Proactive in identifying benefits realisation risks and adjusting plans to maintain value delivery. Optimise benefit management frameworks based on the requirements of the transformation objectives. Experience evaluating and refining benefits management processes and methodologies based on feedback and benchmarking.  Experience you would be expected to have  Demonstrated success in delivering measurable benefits in large-scale change initiatives. Experience supporting initiatives that deliver benefits both in the short-term and the long-term. Experience embedding a benefits mindset into programme planning, delivery, and governance. Background in financial modelling, forecasting, and scenario planning to support benefit tracking. Familiarity with Benefits Management frameworks. Demonstrate adaptability and the ability to tailor benefits management approach to different organisational requirements Managing a large number of benefits plans across multiple workstreams.  Our leadership standards Looking in:
Leading inclusively and Safely
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation. Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making. Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best. With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally. We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses. We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive. As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us. DON'T MEET EVERY SINGLE REQUIREMENT? Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team. Read Less

 ServiceNow Platform Technical Design Lead (Snowhill, Birmingham, United Kingdom) Why this job matters The role holder will bring together our strategy led by data and a passion for customer experience into a coherent set of goals, insights and plans in line with the company’s differentiated customer experience strategy and address major risks to service. This means examining existing processes, tools and team infrastructures to understand how we can create a model that has a standard approach to problem & incident management, change, ITIL and identifying and developing opportunities to enhance efficiency, productivity, and growth through the use of AI.  What you’ll be doing Own and deliver analysis and strategic investment choices that underpin Service management’s strategic transformation Accountable for assessment of requirements within BT Business Discuss and agree on relevant architectural framework and identify optimum design pattern to deliver scalable, reusable system components with limited customization.  Decision Making - Gathers information, and analyses different scenarios, assesses alternative resolutions and reaches a decision. Strong focus on business case, risk management, benefit realisation and relevant dependencies with strong ability to unblock blockers to ensure on time delivery Proactively monitor project progress , identify deviations, and take corrective actions to keep projects on track and keep stakeholders updated Develop and foster excellent relationships with key internal/ external customers and suppliers as appropriate for on-going program deliverables Lead the platform design team , overseeing the work of other designers. Responsible for the overall BT Business platform governance , ensuring alignment and coordination across various deliveries from different federated delivery teams across value streams. Experience you'll have Technical leadership : Extensive ServiceNow, ITIL, CSDM, TMF framework experience related to BT Business ServiceNow ecosystem and E2E integration architecture with in-depth knowledge in ServiceNow capabilities. Project management : Must have experience in managing complex Design programs or portfolios of projects, selecting the most suitable methodologies and implementing the necessary tools, processes and frameworks to suit the needs of a customer, colleague or client; moved outside of expected process or practice. Technology:   ServiceNow CMDB data model, GEN AI, Agentic AI, ITOM, Service Bridge, CSM, ITSM, Risk Management, TMF-compliant ServiceNow integration framework, Licensing model Solution Architecture: Develops solutions which fit within the enterprise architecture in terms of information architecture, system portfolios and integration requirements. The skills you’ll need Agile Development Database Design/Development Debugging APIs/Web Service Integration Programming/Scripting Microservices/Service Oriented Architecture IT Security Cloud Computing Artificial Intelligence/Machine Learning Continuous Integration/Continuous Deployment Automation & Orchestration Software Testing Application Development Algorithm Design Software Development Lifecycle Project/Programme Management Decision Making Growth Mindset Inclusive Leadership Benefits An annual on-target bonus of 10% (personal and company multipliers). BT Pension scheme: minimum 5% employee contribution, BT contribution 10%. Exclusive colleague discounts on our latest and greatest BT broadband packages. 50% off EE mobile pay monthly or SIM-only plans, and a 50% discount for friends and family on EE SIM-only plans. Discounted EE TV, including TNT Sport and the NOW Entertainment membership. There’s also great support for working parents, including pay whilst on maternity, adoptive, and paternity leave. 25 days' annual leave (not including bank holidays), increasing with service. Volunteering days, so you can give back to your local community. Brand new electric vehicle salary sacrifice arrangement, known as ‘My EV’. Our leadership standards Looking in:
Leading inclusively and Safely
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation. Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making. Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best. About us BT Group was the world’s first telco and our heritage in the sector is unrivalled.  As home to several of the UK’s most recognised and cherished brands – BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. 
 
Over the next two years, we will complete the UK’s largest and most successful digital infrastructure project – connecting more than 25 million premises to full fibre broadband.  Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other. 
 
While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come.  This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK’s best telco, reimagining the customer experience and relationship with one of this country’s biggest infrastructure companies.  
 
Change on the scale we will all experience in the coming years is unprecedented.  BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us. DON'T MEET EVERY SINGLE REQUIREMENT? Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team. Read Less

 Customer Solution Design Specialist (Snowhill, Birmingham, United Kingdom) Locations Considered: UK Wide We operate a hybrid model of 3 days in the office and 2 days working from home, please only apply if you are comfortable with this arrangement. Why this job matters As a Customer Solutions Design Specialist at BT, your primary role is to design and deliver solutions tailored to the needs of our external customers, specializing in network, voice, or contact centre solutions. Collaborating within a global team, you'll lead medium to large designs and may even take on the role of a design lead, influencing our future direction. Emphasising customer-centricity, you'll promote our offerings and ensure solutions align with customer needs. We encourage continuous growth, empowering you to suggest new opportunities, challenge processes, and drive technological advancements. As a valued team player, you'll foster open communication, share knowledge, and collaborate effectively to achieve outstanding results. What you’ll be doing Leading design projects, review all components and deliver the overall design. Possess expert knowledge of overall design. Contribute to technical discussions, guiding others and improving design principles. Share design principles with senior levels, shaping future direction, potentially transitioning to a customer-facing role. What we'd like to see on your CV Able to design and/or assure solution involving multiple BT products plus 3rd party products in unfamiliar technologies. Experience with Design & Implementation of Cisco WAN / LAN. Experience with CCNP R&S, Wireless and Firewalls. Experience with leading commercial discussions across the business and resolve commercial problems across all stages of the customer journey. Benefits At BT, we entertain, educate, and empower millions of people every single day. We’re a brand built on connecting people – whether that’s friends, family, businesses, or communities. Working here, you’ll receive an attractive salary and a range of competitive benefits, but – more than that – you’ll be joining an ambitious organisation with a culture of togetherness, collaboration, and inclusivity, that takes a genuine and proactive interest in your progress and development. Benefits of working for BT include: • 10% on target annual bonus • BT Pension scheme, minimum 5% employee contribution, BT contribution 10% • X4 Salary Life Assurance • Huge range of flexible benefits including Cycle to Work, Healthcare, Season Ticket Loan, Electric Vehicle Salary Sacrifice • 25 days annual leave (not including bank holidays), increasing with service • Equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up. • Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more. • 24/7 private virtual GP appointments for UK colleagues • 2 weeks paid carer’s leave • World-class training and development opportunities • Option to join BT Shares Saving schemes • Discounted broadband, mobile and TV package • Access to 100’s of retail discounts including the BT shop Flexible Working This role offers a 3 together, 2 wherever working model. This means you are required to be at your contractual location 3 days a week with 2 flexible days per week. With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally. We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses. We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive. As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us. DON'T MEET EVERY SINGLE REQUIREMENT? Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team. Read Less

 Vendor Manager (Snowhill, Birmingham, United Kingdom) Why this job matters Within the M&E estate BT spends over £100M in Capex per annum supporting BT network and maintaining our brilliant service.  This role is to lead the team ensuring we have a robust supply chain and that suppliers perform to the required standard and held to account when needed.  It also building partnerships with key suppliers to allow BT to move at pace and innovate ahead of the market by close working relationships. The role will be working with central partnerships team who support in contractual renewals of our largest contracts.  This role is hybrid (3 days in office) in one of the following locations: Birmingham, Bristol, Manchester This role requires ability to travel anywhere within the UK for client meetings * Please note formal interviews will take place in the New Year due to festive annual leave*  What you’ll be doing Manages in-life contracts. Accountable for contractor on time delivery to SLAs and alignment with committed commercial budgets across the allocated suppliers as well as maintaining and designing a reporting structure to clearly measure this. Ensure that suppliers understand BTs policies and standards and therefore meet regulatory and legal requirements, where there is a lack of adherence to this, this role would deal with the escalation and implementation of remedial action to bring supplier back in line with these standards. Responsibility for updating suppliers where standards are changed to ensure adherence. Perform an advisory technical role for contract services and insurance claims, interfacing between the Policy, Procurement, Legal, Group Risk, Suppliers, M&E and Field teams to drive service. Programme of works owned and delivered by exception to underpin insurance and warranty claims. Collaborate with the central Supplier partnerships team for the largest key contracts.  Skills Required for the Role Stakeholder Management: Able to establish and maintain internal and external stakeholder relationships and facilitates mutually beneficial negotiations to develop solutions. Inspiring and Engaging Leadership: Inspiring and engaging leadership capability which fosters a culture of empowerment, inclusivity, ownership and pride in the estate and the work we do.  One Team Approach: Demonstrating broad thinking and collaborative behaviour. Contractual acronym and experience in creation of contracts.  Experience in creation of KPI’s and SLA’s along with the use of them.  Experience in dispute resolution.  Minimum of 2 years experience in a commercial related role.  Experience Required for the Role Set up contracts, manage contracts in life against SLA & KPI's and contract exit Strong MS Excel, Word and PowerPoint skills Used knowledge of the business to negotiate or persuade  Delivered results when the deliverables were unclear  Strong networking skills inside and outside of the business  Advocating and applying technology where it has not been used previously  Create and streamline business processes  Strong Governance application  Coordinated the work of colleagues or team to fit within a broader programme of work  Benefits On target 10% on target bonus​ BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%​ From January 2025, equal family leave:  receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.​ Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.​ 25 days annual leave (not including bank holidays), increasing with service​ 24/7 private virtual GP appointments for UK colleagues​ 2 weeks carer’s leave ​ World-class training and development opportunities​ Option to join BT Shares Saving schemes.​ About us BT Group was the world’s first telco and our heritage in the sector is unrivalled.  As home to several of the UK’s most recognised and cherished brands – BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. 
 
Over the next two years, we will complete the UK’s largest and most successful digital infrastructure project – connecting more than 25 million premises to full fibre broadband.  Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other. 
 
While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come.  This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK’s best telco, reimagining the customer experience and relationship with one of this country’s biggest infrastructure companies.  
 
Change on the scale we will all experience in the coming years is unprecedented.  BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us. DON'T MEET EVERY SINGLE REQUIREMENT? Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team. Read Less

 Network Design Specialist - ACI (Snowhill, Birmingham, United Kingdom) Please note - Any UK Location will be considered for this one - 3 days a week required in your nearest BT office. Why this job matters Your day to day role is to design and deliver solutions for BT’s customers and will specialise in Data Centre technologies specifically Cisco ACI. Our customers are generally external customers so you will be recognised with that enhanced level of visibility and responsibility. What you’ll be doing You’ll be working as part of a dedicated team that spans the globe.  As a Specialist you’ll be responsible for delivering Large to Complex designs. Working with other designers you will be the design lead who will be expected to review all components and then deliver the overall design.  You will have an expert knowledge of the overall design and will contribute to technical discussions within the team, leading others towards a better understanding and encouraging a dialogue to improve the design principles.  You will be required to impart your design principles towards a more senior level, shaping our future direction.  We do great things for our customers, and we need all our people to put the customer first.  You will promote what we do and understand the customers’ needs to relevant solutions. What we would like to see on your CV Strong understanding of  ACI hardware and topologies. Experience of setting up an ACI fabric from scratch. Experience in designing and implementing the following ACI logical and physical constructs:  Tenant building blocks including the following – Tenants VRFs Bridge Domains End Point Groups Application Profiles Contracts Access Policies including the following – Pools, Domains and AAEPs Policies and Policy Groups Profiles and Selectors Extending Layer 2 outside ACI using L2Outs, L3Outs ACI integrations including vSphere using VDS and implementing Service Graphs Cisco ACI certified – CCNP Data Centre Benefits At BT, we entertain, educate, and empower millions of people every single day. We’re a brand built on connecting people – whether that’s friends, family, businesses, or communities. Working here, you’ll receive an attractive salary and a range of competitive benefits, but – more than that – you’ll be joining an ambitious organisation with a culture of togetherness, collaboration, and inclusivity, that takes a genuine and proactive interest in your progress and development. Benefits of working for BT include: • 10% on target annual bonus • BT Pension scheme, minimum 5% employee contribution, BT contribution 10% • X4 Salary Life Assurance • Huge range of flexible benefits including Cycle to Work, Healthcare, Season Ticket Loan, Electric Vehicle Salary Sacrifice • 25 days annual leave (not including bank holidays), increasing with service • Equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up. • Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more. • 24/7 private virtual GP appointments for UK colleagues • 2 weeks paid carer’s leave • World-class training and development opportunities • Option to join BT Shares Saving schemes • Discounted broadband, mobile and TV package • Access to 100’s of retail discounts including the BT shop Flexible Working This role offers a 3 together, 2 wherever working model. This means you are required to be at your contractual location 3 days a week with 2 flexible days per week. With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally. We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses. We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive. As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us. DON'T MEET EVERY SINGLE REQUIREMENT? Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team. Read Less

 2Site Reliability Engineering Specialist (Snowhill, Birmingham, United Kingdom) Recruiter: Djoice Silva Hiring Manager: Laura O'Connor (TDKO11 R) This role will be based in Birmingham - Hybrid working - 3 days in the office. At BT International,  our purpose is to keep the world connected. As part of BT, we build on almost 180 years of innovation and expertise to deliver secure connectivity and digital services to some of the world’s leading multinational businesses and organisations. Our customers trust us to safeguard their data, drive their digital transformation and keep their businesses running. With colleagues on the ground across the world and supporting customers wherever they need to operate, BT International offers a truly global experience. Whether it’s about providing cloud connectivity, helping organisations collaborate, or enabling innovation in cybersecurity and digital services, you’ll be part of a team that shapes how businesses succeed in a world that is being transformed by AI. If you have the drive and ambition to make an impact on a global stage, BT International is where it happens. About this role – Site Reliability Engineering Specialist – Global BTI Professionals were established as a progressive step toward the convergence of multiple domains across BT. We pride ourselves on delivering expert third line support to an extensive range of services; ensuring the required levels of availability are maintained. The team are widely recognised for getting things done, while making transformational improvements along the way. We do this by ensuring we have the right people to achieve our high ambitions. We are seeking a driven technical leader to join the unit. This role will specialise in system administration and server management with a curious approach towards automation. Candidates will be required to leverage their expertise in system administration and use software to transform the way we interact with networks. A key responsibility will be investigating and learning new technologies, so a desire to learn is equally as valuable as experience. What you’ll be doing Network Delivery: Support the Implementation of flawless change into the live network, utilising automation and CI/CD pipelines. Network Monitoring: Configure, maintain, and monitor systems and network infrastructure to ensure optimal health, performance, and reliability. Automation Tools: Utilise tools such as Ansible to provision and manage infrastructure resources in a scalable and efficient manner. Technical Acumen: Apply your understanding of network principles to troubleshoot network faults within our systems and look at how you can optimise performance and enhance security across our infrastructure. Incident Management and Resolution: Be prepared to support a 365x24/7 callout, providing third line technical resolution covering an extensive range of technologies. Customer Focus: Be a technical expert who understands the end-to-end journey of our customers. Growth and Development: As a technically talented expert you should enhance the brand of the team and support those around you to be accountable and perform at their best. You'll have the following skills & experience You must have Experience in an ISP Environment : Proven experience in a fast-paced ISP setting, managing and troubleshooting large-scale networks. Sysadmin/Server Management:  Strong skills in system administration, server management, and compute resources with experience in deploying and managing containerised applications using orchestration tools such as Kubernetes. Technical Proficiency : Strong understanding of network architecture, design, and implementation. Monitoring and Logging Solutions : Familiarity with monitoring and logging solutions such as Elastic search, Apache Kafka, and Prometheus. Programming Proficiency : Proficiency in at least one programming language, such as Python, Ansible or Go. Growth Mindset: S elf-driven attitude towards learning new skills and aiding the development of others. Desired Network Fundamentals : In-depth knowledge of network protocols, including BGP, IS-IS, and others. Vendor Hardware Expertise : Hands-on experience with hardware from leading vendors such as Cisco, Juniper, and Nokia. Continuous Application Deployments : Experience deploying new developments to live networks across a variety of infrastructure, including Virtual Machines, Routers, Switches, and Servers. Benefits •    Competitive salary •    10% on target bonus •    BT Pension scheme, minimum 5% Employee contribution, BT contribution 10% •    25 days annual leave (not including bank holidays), increasing with service •    Huge range of flexible benefits including cycle to work, healthcare, season ticket loan •    World-class training and development opportunities •    Option to join BT Shares Saving schemes •    Discounted broadband, mobile and TV packages •    Access to 100’s of retail discounts including the BT shop •    On call allowances and overtime With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally. We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses. We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive. As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us. DON'T MEET EVERY SINGLE REQUIREMENT? Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team. Read Less

 Network Engineering Professional (Birmingham, Birmingham, United Kingdom) Location: London, Birmingham & Ipswich Why this job matters The Network Engineering Professional will specialise in engineering with a curious approach towards automation. Candidates will  be required to leverage their knowledge in engineering and use software to transform the way we interact with networks. A key responsibility will be investigating and learning new technologies , so a desire to learn is equally as valuable as experience.   As part of this role, you’ll directly contribute to improving reliability, scalability, and performance of services by driving automation, monitoring, and operational excellence across a number of environments.   What you’ll be doing Integration: Collaborate with design & platform teams and support the Implementation of flawless change into the live network, utilising automation and CI/CD pipelines. Automation Tools: Utilise tools such as Ansible and Python to provision and manage infrastructure resources in a scalable and efficient manner. Technical Acumen: Apply your understanding of network principles to troubleshoot network faults within our systems and look at how you can optimize performance and enhance security across our infrastructure. Incident Management and Resolution: Be prepared to support a 365x24/7 callout, providing final line assurance technical resolution covering an extensive range of technologies. Customer Focus: Be a technical expert who understands the end-to-end journey of our customers. Growth and Development: As a technically talented professional you should enhance the brand of the team and support those around you to be accountable and perform at their best.    Skills you'll need Experience in an ISP Environment : Proven experience in a fast-paced ISP setting, managing and troubleshooting large-scale networks. Network Fundamentals: Knowledge of network protocols, including Radius, BGP, OSPF, DNS, MPLS and others. Technical Proficiency: Fair understanding of network architecture, design, and implementation. Growth Mindset: Self-driven attitude towards learning new skills and aiding the development of others. Programming Proficiency: Proficiency in at least one programming language, such as Python or Ansible, as well as a familiarity with CI/CD orchestration.   Vendor Hardware Expertise: Hands-on experience with hardware from leading vendors such as Cisco, Dell, Juniper, and Nokia. Continuous Application Deployments: Experience deploying new developments to live networks across a variety of infrastructure, including Virtual Machines, Routers, Switches, and Servers.   Benefits 25 days annual leave (plus bank holidays) increasing with service 10% on target bonus Life Assurance BT Pension scheme, minimum 5% Employee contribution, BT contribution 10% Direct share scheme Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc. Huge range of flexible benefits including cycle to work, healthcare, season ticket loan World-class training and development opportunities Exclusive colleague discounts on our latest and greatest TV, mobile and Broadband Our leadership standards Looking in:
Leading inclusively and Safely
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation. Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making. Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best. About us BT Group was the world’s first telco and our heritage in the sector is unrivalled.  As home to several of the UK’s most recognised and cherished brands – BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. 
 
Over the next two years, we will complete the UK’s largest and most successful digital infrastructure project – connecting more than 25 million premises to full fibre broadband.  Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other. 
 
While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come.  This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK’s best telco, reimagining the customer experience and relationship with one of this country’s biggest infrastructure companies.  
 
Change on the scale we will all experience in the coming years is unprecedented.  BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us. DON'T MEET EVERY SINGLE REQUIREMENT? Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team. Read Less

 Software Engineer - Successfactors Time Off (Snowhill, Birmingham, United Kingdom) Recruiter: Molly Lees Hiring Manager: Dileep Garugu Career Grade: E Locations: Birmingham and Bristol 3 Days Onsite 2 remote Internal Closing Date: 1st September 2025  Why this job matters The Software Engineering Professional supports the execution of the software engineering strategy and roadmap that supports BT's commercial strategy through cross functional project and technical delivery and the participation of a team that pursues innovation as well as engineering excellence. This role has the responsibility for developing cloud native applications aligned to strategic vision. The role will work closely with other team members in a fixed capacity squad to build Apps and support cloud native Apps.  What you’ll be doing Supports on the implementation of technical solutions for both customers and colleagues and delivers on the resolution of inter-system issues, working within cross-functional squads to assist in creating and implementing technical solutions for a domain or cross domain activity within a specific technology area.
Supports in the execution of technical decisions, technology choices and architecture for a wide range of high-performance products, capabilities, and platforms, effectively balancing short-term impact with long-term transformation.
Supports the design and development of software solutions in accordance with the wider architecture and security standards.
Undertakes technical reviews to continually update knowledge and skills in software engineering principles and practices, ensuring a base level of technical specialism proficiency to enable industry and quality standards to positively impact work and customers.
Supports with the designs of technical specifications and development of software solutions of smaller and /or less complex initiatives in partnership with team, contributing towards the quality of delivery.
Writes, tests and reviews code, refining and rewriting as necessary under supervision and communicates to engineering professionals and colleagues involved in the project.
Integrates existing software products and solves routine problems to enable incompatible platforms to work together.
Maintains systems by monitoring and correcting software defects.
Supports the implementation and maintenance of high-quality tools and automation processes to support continuous delivery and developer productivity.
Supports the delivery of an ambitious and compelling technical roadmap to meet the needs of the business, engineering team, and partner teams.
May support engineering and operational excellence initiatives, assisting with implementing metrics and processes for regular assessment and improvement.
Supports in the implementation of ways to improve working processes within the area of software engineering responsibility. Supports in the implementation of ways to improve working processes within the area of software engineering responsibility.
As a Software Engineering Professional, you are responsible for the Design and Development of Digital’s Strategic Platforms 
Be a collaborative software engineer delivering features to our internal customers via our cloud product suites.
Support our customers to help unblock issues in the cloud when required.
Actively engage with the security and compliance teams to ensure what we deliver is fit for purpose.
Evangelize cloud-first and software engineering principles to our stakeholders. Skills Understanding of the HR function within a global corporate organisation including local HR legislation impacts on systems and processes
Experience of working e2e across a service delivery value chain
Excellent organisational and time management skills 
Clear thinker with vision, passion and energy  
Strong attention to detail
In-depth knowledge of the HR SaaS solution 
Excellent documentation and written communication skills (workbook updates, creating support tickets, etc.)
Experience in requirements gathering and driving true SaaS adoption 
Understanding of basic XML concepts, system development and testing
Understanding of GUI; radio button, pick lists, and other configuration items
Working knowledge of tools used in a run team environment e.g. ticketing tools, testing
Agile methodology and Agile development Our leadership standards Looking in:
Leading inclusively and Safely
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation. Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making. Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best. Benefits Annual On target bonus 10% (personal and company multipliers)
BT Pension scheme; minimum 5% employee contribution, BT contribution 10%
Life Assurance
Direct share scheme
Exclusive colleague discounts on our latest and greatest BT broadband packages
50% off EE mobile pay monthly or SIM only plans and 50% discount for friends and family on EE SIM only plans
My Discounts gives colleagues access to unbeatable savings on everyday purchases at hundreds of retailers
Discounted EE TV including TNT Sport and the NOW Entertainment membership
Great support for working parents including pay whilst on maternity, adoptive, and paternity leave
Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.
25 days annual leave (not including bank holidays), increasing with service with buy holiday option
Volunteering days so you can give back to your local community
Brand new electric vehicle salary sacrifice arrangement, known as ‘My EV’ About us BT Group was the world’s first telco and our heritage in the sector is unrivalled.  As home to several of the UK’s most recognised and cherished brands – BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. 
 
Over the next two years, we will complete the UK’s largest and most successful digital infrastructure project – connecting more than 25 million premises to full fibre broadband.  Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other. 
 
While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come.  This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK’s best telco, reimagining the customer experience and relationship with one of this country’s biggest infrastructure companies.  
 
Change on the scale we will all experience in the coming years is unprecedented.  BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us. DON'T MEET EVERY SINGLE REQUIREMENT? Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team. Read Less

 SIEM Software Engineering Lead (Snowhill, Birmingham, United Kingdom) Why this job matters The new Network SIEM is essential to BT’s network security, meeting TSA requirements and improving our CAF level. Being the SIEM DevOps with SysOps Software Engineer you will play a critical role in designing, developing, implementing, and maintaining our strategic SIEM platform as part of the Security Engineering platform team, leading the implementation of the SIEM Automation strategy and providing guidance and oversight of the SIEM Platform Automation team. This role is hybrid (3 days in the week) and can be based in one of the following offices: Birmingham (preferably) or Manchester What you’ll be doing A Technical leadership role working in a high performing team of engineers delivering state of the art security tools for BT.  Kubernetes DevOps/SysOps Engineering role managing Kubernetes clusters and container orchestration, automating deployment, scaling, and management of containerized applications.   Implement best practices for Kubernetes configuration and security.  Configuration, deployment and maintenance of Elastic Stack on Kubernetes (ECK)  DevOps/SysOps Engineering collaborating with cross-functional teams (development, operations, and QA) to streamline software delivery and automating deployment pipelines using CI/CD tools   Troubleshoot issues along the CI/CD pipeline  Act as product owner, breaking down top level requirements into product backlogs as part of quarterly/sprint planning  Interface with program and project managers to ensure appropriate security architecture engagement as necessary.   Provide effective technology coaching and mentoring both inside and outside the team.  Growth mindset and a desire to learn, teach, and improve skills.  Previous ownership of mission-critical shared infrastructure  Skills Required for the Role Essential:  End-to-End Solution Delivery: Expertise in taking ownership of a requirement from start to finish, including gathering detailed requirements, designing, and implementing robust, innovative solutions.  Experience with containerization technology and orchestration platforms e.g. Docker, Kubernetes  Hands-on experience in installing, configuring, operating, and monitoring CI/CD pipeline tools  Experience in Python, JavaScript, Golang.  Experience on Gitlab CI or GitHub Actions  Experience in monitoring tools as Grafana, ELK  Experience in Agile software development systems and JIRA Tools.   Understanding IT, network services and security  Ability to collaborate effectively with others to drive forward key security objectives  Strong communication skills including presentation and documentation writing (to both technical and business audiences)  An aptitude for autonomous learning as required by the demands of the business  Proven problem-solving abilities  Assertiveness, and the ability to drive through change  Excellent team working skills including the ability to work effectively within a geographically disparate team  Advantageous:  SIEM Experience with Elastic Stack (ELK)  Knowledge of ArgoCD, Terraform  Knowledge CI/CD tools Ansible, Circle CI, Jenkins, Parker, Terraform  Knowledge of Offensive testing frameworks  Message processing using Kafka, Rabbit MQ  Knowledge of Linux, Windows and Network Administration  Knowledge and experience of cloud services (public or private), OpenStack and K8S  DevOps qualifications  Knowledge of Telecoms Security Act (TSA)  Knowledge of architectural concepts such as microservices, service mesh.  Strong knowledge of security policy/regulatory frameworks Experience Required for the Role Bachelor’s/Master’s degree in Computer Science, Information Systems, Engineering, or other related fields  5+ years experience in a Dev Ops Role demonstrating ownership of a critical platform   Experience leading a Dev Ops squad proving oversight and leadership for the members.   Benefits On target 10% on target bonus​ BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%​ From January 2025, equal family leave:  receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.​ Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.​ 25 days annual leave (not including bank holidays), increasing with service​ 24/7 private virtual GP appointments for UK colleagues​ 2 weeks carer’s leave ​ World-class training and development opportunities​ Option to join BT Shares Saving schemes.​ About us BT Group was the world’s first telco and our heritage in the sector is unrivalled.  As home to several of the UK’s most recognised and cherished brands – BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. 
 
Over the next two years, we will complete the UK’s largest and most successful digital infrastructure project – connecting more than 25 million premises to full fibre broadband.  Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other. 
 
While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come.  This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK’s best telco, reimagining the customer experience and relationship with one of this country’s biggest infrastructure companies.  
 
Change on the scale we will all experience in the coming years is unprecedented.  BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us. DON'T MEET EVERY SINGLE REQUIREMENT? Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team. Read Less

Join The Gym Group – and achieve your Personal BestAre you a passionate and people-focused Level 3 qualified Personal Trainer looking to build your career in a vibrant, supportive environment? At The Gym Group, we're not just a gym—we're a nationwide community making fitness accessible to all. With over 240 locations across the UK, we lead the way in providing a high value, 24/7 fitness experience that’s inclusive, innovative, and engaging. Why Choose The Gym Group?We put people first—our members and our trainers! Here’s why joining us is the best move for your career:✔ Unrivalled Growth & Training – Our industry-leading induction and ongoing development programs give you the confidence and skills to grow your career and unlock new opportunities. .✔ Flexibility that Works for You – Choose the hours that suit your lifestyle, with financial security through a guaranteed salary.✔ Cutting-Edge Facilities – We invest millions every year in refurbishing our gyms and keeping them fitted out with the latest equipment.✔ Official Hyrox Partner – Be part of the latest fitness trends with dedicated Hyrox training sessions in 120+ gyms nationwide.✔ Supportive & Inclusive Community – Be part of a team that celebrates diversity, champions collaboration, and helps you succeed.Your Benefits as a Fitness Trainer (Employed Role):✔ Guaranteed Salary & Financial Security – Enjoy a stable income while doing what you love.✔ Flexible Contracts – You can choose the hours you are contracted to.✔ Funded First Aid Qualification – We've got you covered.✔ Free Gym Membership for you + a friend or family member.✔ Work-Life Balance – With holiday pay, sick pay, and an Employee Assistance Programme for mental health and financial support.✔ 24/7 GP Access – Skip the queues and get expert advice anytime.✔Tooth Fairy – Your smart dental companion – Supporting your oral health with expert guidance. 
✔ Exclusive Discounts at top retailers.✔ Pension Scheme & Share Options – Plan for your future with confidence.Want to Offer Personal Training Services too? We’ve Got You Covered with our Personal Trainer Rental Agreement:🔹 Zero-Risk Start – First month’s rent 100% free!🔹 Keep 100% of Your Earnings – being self-employed means no cut for us, no limits, and no sneaky licence fees. 
🔹 Ongoing Career Development – to advance your learnings and grow your earnings! 
🔹 Free Promotion & Support – Get your name out there with in-gym advertising and social media exposure.💪 Ready to take your PT career to the next level? Join a community that supports your growth, celebrates your success, and helps you thrive. 📩 Apply now and let’s get started!Need assistance?If you have a disability or condition that makes it difficult for you to complete your application online please email your cv to or alternatively call the TGG Recruitment team on 0203 319 4838 and someone will be more than happy to support you. We also want to put it out there that we actively encourage applications from a diverse demographic and we are passionate about your culture and value alignment. We want this to be a match that works for you as much as for us! Read Less

COMPETITIVE SALARY DEPENDANT ON LEVEL, EXPERIENCE & LOCATION Due to sustained growth and increasing client demand, a highly-successful Real Estate Consultancy are now looking for a Director of Cost Management… Read Less

The successful candidate will: Be passionate about teaching Have a genuine belief in the potential of every child Have high expectations for all pupils Encourage students to reach their full potential Be a strong team player Be organized with good time management Have sensitivity and understanding Be able to remain calm in stressful situations Qualifications: Bachelor's of Education Successfully undergo a certified criminal record check Be eligible to work in the UK (British Passport, Youth Mobility Visa, Ancestry Visa) Have two recent professional teaching references covering the last two years Hear what candidates have to say about Prospero Teaching Benefits of Prospero Teaching Guaranteed Pay: Our Guaranteed Payment Agreement ensures you will be paid 5 days/week as a full-time supply teacher. Relocation bonus: Receive a relocation bonus towards your travel & accommodations. Accommodation Assistance & Support: Many short & long-term accommodation options to make the transition easier. Training & Professional Development: Free mini-induction on arrival in the UK and ongoing training sessions throughout the year. Referral Bonus: For every friend you refer who works with us, you will receive £150. Social Events: Invitations to overseas teacher social evenings, theatre trips, sightseeing tours and opportunities to meet fellow travellers with discounted rates from leading travel companies. Please send your up-to-date cover letter and resume to or contact us at +1 800-811-9546. We can provide you with more information about the perks of working with us at Prospero! If you would like more information on the support we offer our candidates and our CPD, please visit Read Less

Job description 🌟 SEN Teaching Assistant - North Birmingham 🌟
Location: North Birmingham
Contract: Full-Time / Part-Time / Long-Term and Day-to-Day Supply
Salary: £104 per day
Agency: Aspire People

Aspire People are looking for enthusiastic and committed SEN Teaching Assistants to work in a range of primary and secondary schools across North Birmingham. These roles involve supporting pupils with a variety of special educational needs (SEN), including autism (ASC), ADHD, speech and language difficulties, and social, emotional and mental health needs (SEMH).

This is a fantastic opportunity for someone with a passion for supporting young people and making a real difference in the classroom.

💼 The Role:

You will work closely with pupils on a 1:1 basis or in small groups, helping them access learning, manage their behaviour, and build confidence. You'll be a key part of the school community, working alongside teachers and support staff to create a positive and inclusive learning environment.

🔍 We're looking for:

Experience working with children or young people with SEN (in education or a similar setting)

A calm, patient and empathetic approach

Strong communication and teamwork skills

A good understanding of safeguarding and child protection

A Level 2 or 3 Teaching Assistant qualification is ideal, but not essential

✅ What We Offer:

£104 per day

Long-term, short-term and day-to-day roles to suit your availability

A supportive and experienced team at Aspire People

Opportunities for training and professional development

£100 Recommend a Friend bonus scheme

Whether you're an experienced TA or someone looking to take their first step into education with relevant skills, we'd love to hear from you.

📩 Read Less

SALARY: HIGHLY COMPETITIVE + UNRIVALLED BONUS STRUCTURE + PACKAGE Building Surveyor – Senior to Director Level Location: Birmingham Salary: Highly competitive + Unrivalled Bonus Structure + Package A leading i… Read Less

Salary £32 - £38k Vacancy type Permanent Categories Town Planning Job Opportunity: Town Planner in Birmingham Are you an ambitious Town Planner looking to elevate your career? We have a fantastic opportunity for you to join one of the UK's top-tier planning consultancies, renowned for its excellence and innovation in the industry. Position: Town Planner
Location: Central Birmingham Our client, a nationwide consultancy with an outstanding reputation, is seeking a talented Town Planner to join their dynamic team in their Central Birmingham office. This is your chance to work with industry leaders, contribute to impactful projects, and shape the future of urban development. What We Offer: Competitive salary and benefits packageProfessional development opportunitiesCollaborative and supportive work environmentExposure to high-profile projects Key Responsibilities: Managing and delivering planning applications and appealsConducting site appraisals and planning researchLiaising with clients, local authorities, and stakeholdersContributing to the development of planning strategies and solutions Requirements: Relevant degree in Town Planning or a related fieldRTPI membership or eligibilityStrong understanding of UK planning legislation and policyExcellent communication and analytical skills Take the next step in your career with a consultancy that values your expertise and provides a platform for growth. Apply now to become a part of a team that is shaping the future of urban planning in Birmingham and beyond. Contact Sam Godsall today to learn more about this exciting opportunity! 01792 940002 – Phone - Email Read Less

About The Role Job Title: Senior Project Manager

DIVISION: Interior Fit-Out
LOCATION: Birmingham
CONTRACT TYPE: Permanent
BENEFITS: Pension, Private Medical Cover, Life Assurance Scheme, Car Allowance

Job Summary
We are seeking a dynamic Senior Project Manager to lead the delivery of CAT B office fit-out projects across the UK, driven by continued growth and expanding client demand. This role involves full responsibility for site operations, commercial performance, supply chain coordination, and client engagement. The successful candidate will manage multidisciplinary teams, ensure health and safety compliance, and maintain high standards of quality and client satisfaction from project inception to handover. Regular travel will be required across our core markets, including London, Birmingham, Manchester, Glasgow, Edinburgh, and Belfast.

Job Description
The Senior Project Manager shall:
Manage site operations
· Have overall management responsibility for all contracts under their control.
· Arrange and chair project handover meetings between the estimating team and operational team.
· Lead the project delivery team.
· Prepare progress reports, including discussing progress with supply chain partners for information relevant to the project.
· Co-ordinate trades, materials and deliveries to project requirements.
· Ensure that all works are planned and are being carried out safely on site.
· Ensure that site records are being kept.
· Ensure that site records are being issued in a timely manner to the GRAHAM SHE team.
· Have responsibility for all plant on contracts under their control.
· Regularly report on all aspects of contracts under his/her control to the Senior Contracts Manager/Contracts Directors.
Manage project commercial requirements 
· Commercial management of all contracts under their control to achieve set targets. 
· Ensure close liaison with the GRAHAM commercial team to manage project performance. 
· Manage change, record variations and communicate to the GRAHAM team. 
· Assist with the development of the supply chain. Manage the supply chain 
· Lead supply chain interviews for pre work package appointments. 
· Issue approval for work packages prior to appointment. 
· Arrange and hold subcontractor pre-start meetings discussing the project, IT requirements, and what is expected by GRAHAM. 
· Arrange sub-contractor performance review meetings weekly to discuss operational site issues. 
· Assist with developing the supply chain. 
Ensure adherence to best practice health and safety 
· Responsibility for all SHE management on projects under their control. 
· Ensure a best practice approach to health and safety across all projects.
 Ensure positive client liaison 
· Liaise with client’s team on project start up particulars. 
· Manage client liaison and feedback. 
· Ensure that projects are handed over as per client’s requests and expectations. 
· Arrange and carry out defects to meet the client’s expectations. 
Ensure effective people management 
· Management and development of all staff under their control. 
· Assist in recruitment as required within their team/wider department. 
Contribute to overall Fit Out business development 
· Participate in senior management debates/ decisions with regard to departmental development. 
· Keep up to date with and apply all legislative changes as appropriate. 
· Assist in adjudication of tender submissions within the department. 
General 
· Complete KPI’s on projects. 
· Complete project reviews. 
· Upload all information to GKS on a weekly basis. 

This job description is intended to give the post holder an appreciation of the role envisaged for Senior Project Manager and the range of duties to be undertaken. It does not attempt to detail every activity. Specific tasks and objectives will be agreed with the post holder at regular intervals.

Personal Specification
Technical Competencies
Essential
· Demonstrate a sound knowledge of the Fit Out industry with most likely a commercial and programme background.
· Demonstrate previous experience in a senior role
· Demonstrate a sound knowledge of commercial and contractual issues.
· Demonstrate strong communication skills and be able to work at a senior level
· Demonstrate the ability to manage multiple workloads · Demonstrate experience of managing a team and resources to deliver to exacting deadlines · Demonstrate experience of working in a client focused environment · Ability to negotiate at a senior level · Flexibility to work and travel on short term projects across the UK 
· Have a clean driving licence

Behavioural Competencies
Essential
Commercial Awareness: strong business acumen combined with the creativity and vision to meet customer needs and GRAHAM business requirements.
Effective Communication skills: Able to adapt communication to audience and create detailed written documents and reports. Able to maintain and manage communication links with a variety of stakeholders
Customer Focus: Takes time to question and understand the real, underlying needs of the customer, beyond those initially expressed. Always works closely with customers, developing an independent view of their needs and acting in their long term interest
Influencing: Identifies and builds relationships with those who will be useful now and in the future in achieving strategic business objectives.
Initiative: is able to work alone to get results in an effective way. Understands and seeks to minimise waste in resources and processes. Adopts and encourages others to adopt new ways of working.
Team Player: Always willing to be involved in other activities to achieve company objectives. Works collaboratively and uses influence to gain resolution of issues. Demonstrates honestly, loyalty and commitment.
Adaptability: Able to manage change and remain flexible to individual situations. Changes the overall plan, goal or project to fit the situation

Our Commitment 
At GRAHAM, we are proud to say that we are a committed Equal Opportunities Employer and we aim to be the first choice for people from all backgrounds. We seek to promote respect for the individual and equality of opportunities. We believe that everyone should be treated solely on the basis of personal merit and contribution throughout their GRAHAM career journey and not on the value of artificial barriers,

prejudices, or preferences. If you require any adjustments or accommodations during the application or interview process, please let us know. We welcome applicants from all backgrounds. We are dedicated to making our policies and guidance accessible to all applicants and employees. If you need this document in an alternative format, such as large print, audio, or braille, please contact us at: 

• Email:
• Phone:

As a Disability Confident Employer, we guarantee an interview to disabled applicants who meet the minimum essential criteria for the role. If you would like to apply through the Disability Confident Interview Scheme, please contact Louise Hunter, Resourcing Manager, at: 

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We are only able to consider applications from individuals who are eligible to live and work in the UK, as per Home Office regulations. Please check your eligibility with the regulations before applying. Individuals with a current time restricted right to work in the UK, should contact the Human Resources team in the first instance. A basic disclosure may be requested if security clearance is required by 3rd party clients and a criminal record will not necessarily be a bar to obtaining a position. Our Access NI/Vetting and Barring Scheme Policy and Policy on the Recruitment of Ex-Offenders is available upon request. GRAHAM reserves the right to carry out checks to ensure the validity of an applicant’s experience and/or qualifications and we expect all applicants to comply with any such requests for information. Failure to do so or evidence of any falsification of information will lead to either removal from the recruitment process or if already in employment potential termination of contract through the company disciplinary procedure. About You Not Specified About Us Read Less

Salary Up to £50,000 depending on experience Vacancy type Permanent Categories Civil Engineering Role: Civil Infrastructure Engineer Location: Birmingham Salary: £36k-£50k plus benefits Are you a Civil Infrastructure Engineer with great experience looking to take the next steps in your career and progress into a senior role, with the opportunity to become an associate? Do you want to work for a company who are eager to expand, offering clear progression to a senior role? On offer, is a fantastic opportunity for an ambitious Civil Infrastructure Engineer to join a small, but well-established company specialising in transport planning and infrastructure in Birmingham. This company's professional expertise has allowed them to design and implement infrastructure projects, providing a comprehensive service to clients. In this role, the successful Civil Infrastructure Engineer would be responsible for providing expertise on transportation and highway infrastructure, designing various commercial plans and communicating effectively with clients. The ideal Civil Infrastructure Engineer would have considerable experience in civil engineering or an engineering infrastructure role, ideally having a degree in Civil Engineering and be confident in working independently. The Civil Infrastructure Engineer Role: Delivering expert knowledge and analysis of structures and plansConceptualising and designing commercial infrastructure projectsMaintaining and inspecting transport infrastructure The Person: Experience as a Civil Infrastructure Engineer or an Infrastructure Engineer rolePreferably a degree in Civil EngineeringWanting to progress What to do next: Read Less

Salary £50,000 - £70,000 Vacancy type Permanent Categories Building Surveying An industry-leading consultancy is seeking a Chartered Building Surveyor (MRICS) to join their growing team. This is an excellent opportunity to work on high-profile projects, collaborate with industry experts, and play a key role in delivering a wide range of professional and project-based surveying services. Key Responsibilities: Client & Business Development – Manage key accounts, build client relationships, and identify new opportunities.Building Surveys & Condition Assessments – Conduct inspections, identify defects, and provide repair recommendations.Contract Administration – Prepare specifications, schedules of works, and procurement documents.Dilapidations & Reinstatement Cost Assessments – Produce reports and negotiate settlements.Project Management – Oversee works to ensure compliance, quality, and timely delivery.Health & Safety & CDM Compliance – Provide expert guidance on regulations and best practices. About You: MRICS qualified with experience in private practice.Strong client-facing and business development skills.Ability to manage projects independently from inception to completion.Proficient in AutoCAD, NBS, and Microsoft Office.Excellent organisational and communication skills, with a collaborative approach. What’s on Offer? Exposure to landmark projects across various sectors.A supportive and professional environment with clear career progression.Opportunities to develop new skills and expand your expertise.Competitive salary and benefits package. This is an outstanding opportunity for a proactive and ambitious Chartered Building Surveyor looking to make an impact. To apply, submit your CV today or email Read Less

Salary £50k+ (DOE) Vacancy type Permanent Associate Planner £50k+ (DOE) Birmingham Are you ready to elevate your planning career? We’re on the hunt for an Associate Planner to join our growing team in Birmingham! What You’ll Do: 🔹 Lead and manage exciting planning projects across diverse sectors.
🔹 Provide expert advice to clients on planning strategies and policies.
🔹 Play a key role in shaping Birmingham’s urban landscape. What We’re Looking For: ✅ Proven planning experience with strong knowledge of UK planning systems.
✅ Exceptional communication and project management skills.
✅ RTPI membership (or working towards it). Why Join Us? 🌟 Competitive salary & benefits.
🌟 Flexible, hybrid working options.
🌟 Exciting career development opportunities. 📍 Location: Birmingham Are you interested in this or any other Town Planning job opportunities across the UK? Please get in touch by emailing your CV to or call Kirsty Tanner on 01792 940004 or apply below! Read Less

Salary Fantastic Starting Salary and Benefits Vacancy type Permanent Categories Town Planning Assistant Planner Birmingham Zodiac Recruitment are delighted to be working with an established planning consultancy on their search for an Assistant Planner to join their Birmingham office. This company have clients across a wide range of sectors and locations, they have a great culture and DNA at the company and have a great reputation as an employer. As an Assistant Town Planner your duties will include: Undertaking site visitsAttending meetingsMonitoring planning applicationsSubmitting applications The ideal Assistant Town Planner will have the following: RTPI accredited degree in Town PlanningExperience in Town Planning roleHave an idea of the basics of the UK planning system Read Less

Write a short description of your company, a boilerplate of the business, service or product that you offer. Include your business idea and the target audience. This text is primarily supposed to be descriptive, not selling.

A fantastic opportunity has arisen for a dependable and hardworking Assistant Site Manager to join a large, well-regarded secondary academy in Birmingham. This is a full-time, permanent role ideal for an individual with practical abilities and strong organisational skills.About the School
This Birmingham academy is known for its inclusive ethos, excellent behaviour and modern facilities. The school values its premises team highly, recognising the essential part they play in maintaining a safe and welcoming environment. Staff enjoy strong support from leadership and clear development pathways within the operations team.Role Responsibilities
• Assisting the Site Manager with daily school operations
• Conducting routine maintenance, minor repairs and safety checks
• Supporting site security, opening/closing procedures and inspections
• Liaising with contractors and overseeing works on site
• Maintaining cleanliness and organisation across the school buildings
• Ensuring compliance with health & safety and statutory requirementsExperience and Qualifications
• Experience in caretaking, maintenance or facilities desirable
• Good understanding of health & safety regulations
• Strong practical/DIY skills
• Reliable, punctual and proactiveSalary
Paid to local government support staff scale.Application
Please submit your CV to apply for this Assistant Site Manager role in Birmingham. Read Less

Organisation Try Tag Rugby Salary Self-employed franchise opportunity – income varies based on business performance Location Birmingham Contract type Fixed Term (Part time) Closing date 10 January 2026 Job Description This is a business ownership opportunity, not a salaried job

YOUR REWARDING SIDE HUSTLE STARTS HERE

Stop trading time for money in the evenings. Build a scalable, flexible and enjoyable side hustle that transforms your local community and provides additional income.

Try Tag Rugby already connects more than 11,000 weekly players and 900 teams across 33 UK locations during its peak season. We are now looking for passionate, people-focused individuals to launch new Regional Communities across the country.

WHY CHOOSE TRY TAG RUGBY

- Proven Model Since 2009
Start part time (around 10 to 15 hours each week) and grow into a full-time business using a system that has worked successfully across the UK for more than fifteen years.

- Real Financial Momentum
Mature franchisees running 36 weekly teams can reach annual turnover in excess of £100,000 and typically break even in around ten months.

-Training and Onboarding
We support you from initial setup through to your first league night. This includes immersive training, practical on-field experience and ongoing guidance from our head office team.

- 200-Lead Guarantee
We will support your launch with targeted marketing and hands-on assistance to ensure you attract at least 200 qualified player leads within your first six months.

- Purpose and Enjoyment
Become your own boss, build a thriving community and make a positive difference through sport.

WHAT YOU WILL DO

- Run your own Try Tag Rugby business and operate leagues and events in your exclusive franchise area.
- Build and lead an inclusive, social and active local community.
- Manage and grow your business with support from our head office team in areas such as marketing, operations and finance.

WHAT YOU WILL NEED

- A passion for sport and people
- Strong communication and organisational skills
- Energy and motivation to build something of your own
- Local knowledge of your preferred location and surrounding areas
- The ability to make a modest initial investment or arrange financing

WHO IS IT PERFECT FOR

We are looking for individuals who enjoy working with people and building communities. This opportunity is ideal for those with experience in sport, community engagement, customer facing roles or activity leadership, as well as anyone with strong interpersonal skills and a passion for helping others get active.

YOUR PATH TO LAUNCH

Step One: Discover
Request the free Info Pack and join a short discovery call.

Step Two: Plan
Work with us to build your launch blueprint, including venue selection, marketing and initial recruitment.

Step Three: Launch
Complete training, host your first league night and lead your new Try Tag Rugby community.

You will be your own boss, but never on your own. You will use our proven systems, tools and guidance to grow with the backing of a trusted national brand.
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Salary Top Tier Salary and Benefits Package Vacancy type Permanent Categories Town Planning Associate Planner Birmingham City Centre I am delighted to be partnering with a leading planning consultancy with offices across the UK on their search for an Associate Planner to join their already flourishing planning team. The post will be based out of this award winning company’s Birmingham City Centre office. Our client have an incredible reputation as an employer and boast a very high retention rate of staff. You will be joining a leading independent consultancy which is already fully established and work on exciting projects. They feel they can offer the right candidate a top tier starting salary and benefits package, alongside the opportunity to work for a company who are known to have a fantastic working culture and environment to thrive in. Our leading client is looking for you to have: Experience advising and promoting a range of planning projects;Capable of taking a lead role on planning applications with excellent project management skills;Extensive knowledge and experience in both development management;Chartership to the RTPI Our client can offer a fantastic starting salary alongside a great benefits including: 7% salary contribution towards your pension in a reputable schemeGenerous annual leave including several gift days during the Christmas period.Regular reviewsSummer Days Out / Christmas LunchRegular employee events – Social, CPD, fundraising, networking, conferencesContractual bonus schemeBusiness travel expenses and professional subscription fees covered.Leadership TrainingNurturing Diverse Talent Program There are also many other benefits not listed, alongside the opportunity to work for a company with a fantastic working culture. Read Less