This is a super opportunity for a Store Manager to lead our one of our incredible teams.You will be the driving force, leading your team to deliver top notch coffee, provide great quality fresh food and superb service to our guests visiting our store and ensuring that we to fulfil our vision of:

Honest, good mood food, crafted
coffee, and drinks – proudly served, delivering soul at scale.

Managers do this through
collaboration with the team to fulfil our mission:


Good is always served.
To curate quality product and welcoming
environments, to secure the return visit.
To always be good for colleagues and
customer.


We work together to achieve this
through demonstration of our company values, these are:


Be consistently good - Part of our ethos
is about not overstating who we are, so for us being ‘good’ really is good
enough, and it’s what we strive for. When we say ‘good’ we have to deliver
on that so we can be relied on to deliver our brand promise of being
consistently good for our customers and our team.
Be proud to serve - As a business we
feel proud about what we’re offering up, and we pride ourselves on working
as a team that are proud to serve.Be the good in someone’s day - A welcoming smile,
remembering an order, doing something above and beyond to make each customer
feel valued. It’s the little things that matter, and the smallest thing can add
some good to a person’s day. 
The Perks of the Job:Great training package & development.Flexible shift patterns to ensure our teams enjoy a good work/life balance.Discounted food and coffee whilst on duty.Your Big Event extra day’s holiday each year.Pension scheme to help you plan your future.AND… this is not just a job … recruiting and leading a team who craft superb coffee, creating a memorable experience for our guests, is an artform deserving recognition. We are proud to say 52% of our managers started as team members with us and 14% of our people have been with us for longer than 5 years.What we need from You:A love of people, good food and an appreciation of great coffee.A strong team ethic – developing a team who achieve success together, and who look after each other.High standards in all you do, with great attention to detail, inspiring those behaviours in others.Bags of energy and enthusiasm.Ownership of the business performance.What we stand for:It is very important you respect and believe in the company you choose to work for. Here at SOHO Coffee Co, we believe in:BEING GOOD and DOING GOOD.Ensuring our team enjoy a good work/life balance linked to shift patterns.Being part of our local community.Why join us:
Company pension.Discounted food and coffee whilst on duty.Employee discount.Excellent training programmes.Access to apprenticeships after 6 months’ service.Additional leave -  Entitlement of 28 days holiday per year,
increasing after 5 years’ service to 33 days. Read Less

At Bella Italia, we believe that the best moments in life
are spent with loved ones—sharing food, friendship, laughter, and the joy of
the Italian table. If you have a passion for pizza, pasta, and leading a
fantastic team, then this is the job for you! Come and be part of the Bella
Italia family as a Head Chef.Why Join Bella?We know that happy teams create the best experiences, so we
offer: A Place for Everyone – We celebrate
individuality and believe our differences make us stronger. Whoever you are, if
you bring passion and leadership, there’s a place for you in our kitchen!A Competitive Package – 45-hour contract,
quarterly bonus, and referral bonus scheme.Amazing Discounts – 50% off food and drink
across all Big Table Group brands and 25% for friends & family.Career Growth – Fully funded apprenticeships in
Hospitality Management (Level 4), L&D, HR, or Marketing (Levels 3, 4, &
5).Salary Sacrifice Scheme – Make the most of tax-efficient savings on National Insurance, pension contributions, and a range of lifestyle benefits.  Wellbeing & Support – Our We Care program includes a
24/7 virtual GP, mental health support, healthcare cash plan, dental plan, a
second medical opinion service, and more.Perks & Rewards – Access to wages before
payday, discounted gym memberships, and savings on theme parks, shopping, and
more! Team
Competitions & Events – Win a trip to Italy, team parties, and even a
chance to win e-points to spend on your favourite retailers.What You’ll Do as a Head Chef:Work closely with the management team to achieve
restaurant goals.Lead the guest experience by ensuring every dish
is cooked to perfection.Maintain the highest standards of cleanliness
and kitchen hygiene.Create a fun, motivating team environment, with
a focus on developing and nurturing talent.Be commercially minded—analysing profit &
loss accounts to make strong financial decisions and drive efficiency.Who We’re Looking For:At Bella Italia, we don’t just look for experience—we look
for leaders. If you’re a strong communicator, passionate about food and developing
people and thrive in a fast-paced environment, we want to hear from you.At Bella Italia, everyone is welcome. We are committed to
creating a workplace where you can be yourself and thrive. If you need any
adjustments during the hiring process, just let us know—we’re happy to help.Join the Bella Italia family today and work somewhere awesome! Don’t just take our word for it—we’ve been recognised in the Sunday Times Best Places to Work 2025!

















































Apply now and bring your leadership to the Bella Italia
kitchen!







































 
Read Less

Are you a tech-savvy problem solver who loves making systems work smarter for people?We’re looking for a proactive and detail-focused NEC Housing Specialist Officer to join our ICT team at PA Housing.This role is all about supporting, developing, and improving our NEC Housing system the digital backbone of how we deliver great services to our residents. You’ll gather user requirements, manage upgrades, test new modules, and help train colleagues to get the most out of our systems.If you’re a natural troubleshooter who enjoys blending technical know-how with great communication and teamwork, this could be the perfect next step for you.
What’s in it for you.In addition to the salary, we offer a number of benefits, including:High street discount schemesHealth cash plans26 days’ annual leave, increasing to 29 after three years, with the opportunity to buy moreFlexible bank holidays take them when it suits youCar leasing schemeHybrid working offering you the flexibility to thrive in your role. You'll have the opportunity to blend the best of both worlds, spending approximately two to three days per week in the office once settled in the role. This is flexible and depends on meeting cycles and board activity. We also offer an optional nine-day fortnight scheme, allowing you to compress your hours if it suits the role.
What you’ll be doingLead on supporting and developing the NEC Housing system across PA HousingCollect and document user requirements, plan system changes, and manage testing (UAT)Manage the implementation of new processes and modules within NECReview existing workflows and recommend improvements to drive efficiencyDevelop and maintain user acceptance test scripts and process documentationCollaborate with colleagues across departments to evaluate and improve digital solutionsSupport ICT training and help colleagues make the most of system updatesAttend NEC User Group meetings to keep up to date with developments and share best practiceProvide occasional out-of-hours support as part of the ICT rota
What we’re looking forYou’ll be a great fit if you:Have experience as a Business Analyst or ICT professional in a fast-paced environmentUnderstand NEC (Northgate) Housing systems and how they support housing operationsHave knowledge of SQL and confidence analysing dataCan build great relationships across departments and with external partnersCommunicate clearly and confidently, translating technical issues into plain languageAre organised, analytical, and able to juggle multiple prioritiesHave a passion for service improvement and innovationAre a positive team player with a “can-do” attitude and attention to detail
If specific qualifications are required, please upload them with your application to demonstrate your eligibility.
At PA Housing, we believe in respect, integrity, and accountability. Our work is about people not just properties and we’re always looking for ways to do better. If that sounds like your kind of place, we’d love to hear from you.

AGENCIES: We know where you are if we need your support so please do not contact us.To apply for this role please click on the apply button or for any enquiries please email recruitment@pahousing.co.uk - We reserve the right to close this job advert early if we receive a sufficient number of applications. Therefore, we advise you to apply promptly to ensure your application can be considered. Read Less

Lead with purpose and help us make a real difference in people’s livesWe’re looking for an experienced and motivated Income Team Manager to join us and lead our hardworking Income Team. This is a role where you can really make an impact; you’ll be at the heart of ensuring we provide a fair, supportive, and effective service to our residents while keeping our income performance strong.You’ll oversee the day-to-day running of the team, making sure rent and other income are collected efficiently, cases are managed proactively, and customers receive the best possible experience when they contact us. It’s a fast-paced and varied role that’s ideal for someone who enjoys problem-solving, leading people, and driving continuous improvement.
What’s in it for you.In addition to the salary, we offer a number of benefits, including:High street discount schemesHealth cash plans26 days’ annual leave, increasing to 29 after three years, with the opportunity to buy moreFlexible bank holidays take them when it suits youCar leasing schemeHybrid working offering you the flexibility to thrive in your role. You'll have the opportunity to blend the best of both worlds, spending approximately two to three days per week in the office once settled in the role. This is flexible and depends on meeting cycles and board activity. We also offer an optional nine-day fortnight scheme, allowing you to compress your hours if it suits the role.
What you’ll be doingPutting customers firstChampion a customer-first approach across everything we do.Build great relationships with residents and colleagues to get the best outcomes.Resolve complex complaints and queries, using feedback to improve how we work.Provide expert guidance on debt collection, welfare support, and tenancy sustainment.Spot trends, anticipate needs, and help shape a service that truly meets residents’ expectations.Keeping operations running smoothlyManage our inbound contact service, making sure calls are answered quickly and efficiently.Oversee rent, service charge, and sundry debt collection, ensuring compliance with all relevant legislation.Monitor performance, analyse data, and take action where needed to keep us on track.Work with colleagues across departments to deliver a seamless service.Support staff through complex cases and ensure consistent, fair decision-making.Leading and inspiring your teamMotivate and coach your team to deliver great results and grow in their roles.Encourage collaboration, accountability, and open communication.Lead by example; being visible, approachable, and proactive.Celebrate successes and find opportunities to recognise great work.Promote a positive, inclusive culture where everyone feels valued and supported.Driving improvementChallenge how we do things and look for smarter ways of working.Use data and insight to improve processes and boost performance.Work closely with senior leaders to shape our income collection strategy.Stay up to date with changes in legislation, policy, and best practice.Help us deliver our wider corporate priorities and make a genuine difference to residents’ lives.
What we’re looking for:You’ll have a solid background in income management or housing operations, along with experience leading people and improving performance. You’ll bring confidence, empathy, and strong communication skills, plus a natural ability to balance people-focused support with business performance.We’re looking for someone who:Is a confident and supportive leader with a passion for developing others.Has a good understanding of rent collection, debt recovery, and tenancy sustainment.Knows housing legislation and pre-court protocols inside out (or is keen to learn).Is organised, analytical, and comfortable working in a fast-paced environment.Uses data to drive improvement and spot opportunities.Is tech-savvy and familiar with housing systems (experience with Northgate is a plus).Qualifications:Educated to A Level standard or equivalent experiencePart or full CIH qualification or equivalentIf specific qualifications are required, please upload them with your application to demonstrate your eligibility.
At PA Housing, we believe in respect, integrity, and accountability. Our work is about people not just properties and we’re always looking for ways to do better. If that sounds like your kind of place, we’d love to hear from you.
AGENCIES: We know where you are if we need your support so please do not contact us.To apply for this role please click on the apply button or for any enquiries please email recruitment@pahousing.co.uk - We reserve the right to close this job advert early if we receive a sufficient number of applications. Therefore, we advise you to apply promptly to ensure your application can be considered. Read Less

Additional role requirements:DBS checkDriving licence
Want to help keep homes safe, sustainable, and compliant?Are you someone who loves making sure things work exactly as they should? From solar panels and playgrounds to lightning protection and gates and barriers you’ll help us keep our homes safe, our services compliant, and our residents reassured.This role is a brilliant opportunity to grow your career in building safety and compliance while making a real difference for the people who live in our homes.
What’s in it for you.In addition to the salary, we offer a number of benefits, including:High street discount schemesHealth cash plans26 days’ annual leave, increasing to 29 after three years, with the opportunity to buy moreFlexible bank holidays take them when it suits youCar leasing schemeHybrid working offering you the flexibility to thrive in your role. You'll have the opportunity to blend the best of both worlds, spending approximately two to three days per week in the office once settled in the role. This is flexible and depends on meeting cycles and board activity. We also offer an optional nine-day fortnight scheme, allowing you to compress your hours if it suits the role.
What you’ll be doingIn this role, you’ll support the delivery of vital compliance services, making sure our inspections and maintenance keep people safe and homes running smoothly. Key things you’ll be working on include:Coordinating inspections and servicing for solar panels, lightning protection, playgrounds, and other building servicesManaging the service schedule and working with contractors and in-house teams to keep everything on trackMaking sure remedial works are completed quickly and to a high standardKeeping our asset management system fully updated with service schedules and certificatesWorking closely with teams across PA Housing to share best practice and improve servicesTaking care of admin like payment requests, valuations, and compliance reportingBuilding positive relationships with residents and contractors, helping resolve queries and issuesMaking sure we meet all our safety and compliance obligations (including Building Regs, ACoPs, and British Standards)
What we’re looking for:HNC/HND or equivalent in a relevant subjectGood knowledge of Building Services and compliance regimesExperience working in a housing association or similar environmentFamiliarity with solar PV systems would be a bonusSolid understanding of health and safety and property maintenanceComfortable working with asset management systems and ITExperience working with external contractors and suppliersA positive, proactive approach and great attention to detailBut most of all, we’re looking for someone who’s organised, customer-focused, and wants to make a difference.If specific qualifications are required, please upload them with your application to demonstrate your eligibility.At PA Housing, we believe in respect, integrity, and accountability. Our work is about people not just properties and we’re always looking for ways to do better. If that sounds like your kind of place, we’d love to hear from you.
Disclosure and Barring Service:This role of requires the successful candidate to complete a basic DBS check. A basic DBS check will show any unspent convictions.So why do we need to know this information? This role will be required to visit / support PA Housing residents in their own homes on a regular basis. Therefore we have a duty to our residents to ensure that we have taken precautions regarding who will be visiting them and representing PA Housing.Having unspent convictions will not necessarily preclude you from being recruited into the role; if you are potentially the successful candidate, we will complete a risk assessment with you to understand the circumstances around your conviction, how relevant they are to the post you have applied for and what remedial action , if any, have you have taken since your conviction. Suitable references will also need to be obtained prior to commencement of employment.
AGENCIES: We know where you are if we need your support so please do not contact us.To apply for this role please click on the apply button or for any enquiries please email recruitment@pahousing.co.uk - We reserve the right to close this job advert early if we receive a sufficient number of applications. Therefore, we advise you to apply promptly to ensure your application can be considered. Read Less

Salesforce Application AdministratorHybrid working – Leicester  An opportunity for an experienced Salesforce Administrator to lead the rollout, configuration, and ongoing management of Salesforce as a core business system. This role will drive digital enablement, support operational efficiency, and ensure Salesforce becomes a fully embedded, high-value platform across multiple teams. Key Responsibilities Lead the deployment, configuration, and optimisation of Salesforce across the organisation. Set up objects, workflows, validation rules, permissions, and approval processes. Oversee data migration, data quality, and system integrity. Act as the primary administrator, ensuring stability, security, and day-to-day performance. Manage users, roles, and access in line with governance requirements. Handle change requests, troubleshoot issues, and maintain documentation. Work with stakeholders to understand needs and translate them into scalable Salesforce solutions. Provide training and support to drive adoption and data accuracy. Identify and deliver continuous improvements, automation, and efficiency gains. Support integrations with other business systems and develop meaningful dashboards and reports. Ensure all configurations and data practices meet compliance, GDPR, and security standards. Candidate Profile
Qualifications Salesforce Certified Administrator (essential). Additional certifications (e.g., Advanced Admin, Platform App Builder) welcomed. Degree or equivalent experience in Information Systems, Business, or similar. Experience 3–5 years’ experience deploying and managing Salesforce in a complex environment. Strong track record of delivering effective CRM solutions. Experience supporting sales, marketing, or customer lifecycle teams. Knowledge of integrations, automation tools, and data governance best practice. Experience in regulated or values-led environments (e.g., education, care, health) beneficial. , Read Less

Do you want to lead the next chapter of transformation at PA Housing?At PA Housing, we’re not your traditional housing provider. We’re a people-first, resident-focused organisation with a commercial mindset and a passion for innovation. Everything we do is about delivering exceptional service and creating homes and communities where people thrive. Over the last few years, we’ve been on a journey to reignite our focus on residents and bring a heartbeat back to the organisation. Today, PA feels alive with energy, ambition, and purpose, and we’re ready for the next chapter.Our vision is that the people who live in our homes will be proud of where they live, and the people who work for our organisation will be proud of the differences they make. Our purpose is to provide warm, safe, and affordable homes and related services to those who need them. We celebrate diversity and welcome leaders who bring fresh perspectives and inclusive thinking. At PA Housing, everyone belongs, and every voice matters.We’ve built a culture of energy and positive momentum. We’ve evolved naturally, embracing change and pushing ourselves to do more and be better. Now, we’re looking for a proven leader to take us further.As our new Chief Executive Officer, you’ll champion our values and drive transformation that puts people and process at the heart of everything. You’ll inspire and enable our talented teams, get behind our residents, and lead with a customer-first mindset. Most importantly, you’ll guide PA to upskill and support every employee to be the best version of themselvesbecause when our people thrive, our residents thrive. This is about building on strong foundations and accelerating progress, ensuring PA Housing continues to set the standard for innovation and service in the sector.We’re seeking a CEO with a track record of success in customer-focused organisations, someone who combines commercial acumen with genuine care for people. You’ll bring vision, energy, and the ability to galvanise others around a shared purpose, ensuring our Executive team operates with transparency and in true partnership with the Board. You’ll create a culture where every colleague, no matter their role, understands the value they bring to PA’s mission and feels deeply connected to our residents. You’ll lead with confidence, creativity and compassion, knowing that while we may do things differently and innovatively, we are a charity at heart and will never shy away from our purpose or from putting residents first.If you’re ready to lead an organisation that’s ambitious, forward-thinking, and committed to making a real difference, we’d love to hear from you.If you are excited by this fantastic opportunity and would like to learn more about how you could help us achieve our ambitions, then please reach out to GatenbySanderson.Rosie Gunn on 07964 841 007,
Lousie Bickley on 07586 715788
Or visit the microsite for more details and to apply - Join PA
Read Less

Are
you passionate about delivering exceptional hospitality and eager to join a
dynamic team at one of the world's leading hotel brands? We are currently
recruiting for a dedicated individual to join our team. We believe in creating
memorable experiences for our guests and we want our associates to be at their best:
to care for their holistic wellbeing, to feel a sense of belonging, to know
their co-workers are committed to a culture of respect and kindness.

What
is in it for you: In addition to
receiving a competitive salary and investment in your personal development, you
will have access to an array of perks and discounts including:

Free Meals on
Duty: Enjoy complimentary meals while
at work.Uniform Provided: A professional uniform is supplied for all
employees.Explore Discounts: A Marriott Discount Card that offers
benefits on hotel stays and F&B across 140 countries.Pension Scheme: Participation in The People’s Pension.Employee Assistance
Programme: Free and confidential
support for various challenges, including financial advice, stress, and health
issues.Career
Development: Opportunities for
career growth and internal transfers within Marriott's global network.Training and
Development: Access to training
programs to enhance your skills and advance your career.















Responsibilities: Here's what your journey with us entails:Accounts
Receivable / Sales Ledger tasks.Revenue
Controls.Accounts
Payable / Commissions.General
Cashiering.Timeliness
and accuracy in recording and reporting.Verbally
communicate effectively with clients, suppliers, and co-workers.Work
flexible hours (weekend work may apply during month end / year end / late
shifts may be required to check floats).Ability
to follow procedures and LSOPs closely.Security
and safety in work habits.Complete
all direct billing ensuring correct back up is attached.Apply
all payments accurately, in a timely manner.Chase
all outstanding invoices, ensuring prompt payment in line with payment terms.Prepare
and issue the Daily E pack in line with SOPs and LSOPs – highlight issues and
trends to Finance Manager.Track
responses to E pack and forward to Finance Manager.Ensure
complimentary rooms for the night and previous night are issued for approval by
email daily and approval is granted as per LSOP on the day.Validate
CTAC commission on a daily basis and liaise with Shared Service Centre in
relation to changes and amendments to CTAC payments.Manage
Groups and Events commissions log, ensuring valid back up is received for all
commission accruals (i.e., contract).Reconcile
log monthly and post month end accruals in a timely manner, before P&L
reviews at month end.Provide
change to associates and managers as required.Manage
the process of surprise float checks as per standard, maintain records of
checks and outcomes/ follow ups.Ensure
security of all cash within your control at all times.



















































Safety and
Company Policies:

Follow all company and
safety and security policies and procedures.Report maintenance needs,
accidents, injuries, and unsafe work conditions to the manager.Complete safety training
and certifications.Ensure uniform and
personal appearance are clean and professional.Maintain confidentiality
of proprietary information.Communicate with others
using clear and professional language.Develop and maintain
positive working relationships with others.Support the team to reach
common goals.Listen and respond
appropriately to the concerns of other employees.Ensure adherence to
quality expectations and standards.





















Note: This above description is not intended to establish a
total definition of the job, but an outline of the duties. 



Behaviours:

Hands on approach required.Flexible team player – and strong communicator.Willingness to learn and develop as training will be provided.



Join us and be
part of a team that values excellence, sustainability, and career growth. Apply
today to start your journey with Marriott! Read Less

Step Up in the
Kitchen – Become a Sous Chef at Frankie & Benny’s! At Frankie & Benny’s, we serve up more than just burgers
and pasta—we serve up feel-good moments, big flavours, and unforgettable
experiences. If you’re passionate about food, thrive in a fast-paced kitchen,
and love leading a team, we’d love to welcome you as a Sous Chef!



Why Join Frankie & Benny’s?We know that great food starts with great people, so we
offer:
A
Place for Everyone – We celebrate individuality and believe our
differences make us stronger. Whoever you are, if you bring passion and
leadership, there’s a place for you in our kitchen!
A
Competitive Package – 45-hour contract, quarterly bonus, and
referral bonus scheme.
Awesome
Discounts – 50% off food and drink across all Big Table Group
brands, plus 25% off for friends & family.
Career
Growth – Fully funded apprenticeships in Hospitality Management
(Level 4), L&D, HR, or Marketing (Levels 3, 4, & 5).
Wellbeing
& Support – Our We Care program includes a 24/7 virtual GP,
mental health support, second medical opinion service, and more.
Perks
& Rewards – Early access to wages, discounted gym
memberships, and exclusive savings on theme parks, shopping, and more!
Team
Competitions & Events – From team parties to e-points and
even a chance to win a trip to the USA!




What You’ll Do as a Sous Chef:
Support
the Head Chef in running a smooth, efficient kitchen.
Lead
by example—cooking delicious dishes to spec and keeping standards
sky-high.
Help
train and develop the kitchen team, creating a positive and motivated
environment.
Maintain
top hygiene and safety standards at all times.
Step
up and take charge when the Head Chef is away.




Who We’re Looking For:We’re looking for a kitchen leader—someone who’s
confident, calm under pressure, and passionate about great food. If you’ve got
experience in a busy kitchen and love working as part of a team, we want to
hear from you.At Frankie & Benny’s, everyone is welcome.
We’re committed to creating a workplace where you can be yourself and thrive.
Need adjustments during the hiring process? Just let us know—we’re happy to
help.

































?‍? Ready
to take the next step in your kitchen career?

Apply now and join the Frankie & Benny’s family! Read Less

🏉 Join the Team at Leicester Tigers – The Pride of Leicester!Be part of the match day magic at Mattioli Woods Welford Road Stadium!
Are you passionate about great food, exceptional service, and leading a team in a fast-paced, high-energy environment? We’re looking for a confident and enthusiastic Kiosk Team Leader to help deliver an unforgettable match day experience for Tigers fans!Stadium experience is essential.
👊 What You’ll Do:Lead, motivate, and support a team of up to 10 staffEnsure excellent customer service and efficient kiosk operationsOversee stock, food prep, hygiene, and cash handlingKeep service smooth during busy match moments like halftimeAct as the link between your kiosk team and management📍 Location:Mattioli Woods Welford Road Stadium, Leicester, LE2 7TR
🕒 Shifts:Approx. 4–6 hours on home match days
Upcoming Fixtures:You’ll need to be available for these home games:21st Nov, 12th Dec, 19th Dec, 4th Jan, and 10th Jan💡 Applicants must be 18+ due to alcohol service.
👀 What We’re Looking For:Experience in hospitality or events leadershipConfident, proactive, and great under pressureStrong understanding of food hygiene & health and safetyReliable and able to commute easily to the stadium
🧡 We’re especially keen to hear from local applicants who can work consistently throughout the season — our local team members help keep match days running smoothly during student holiday periods.
💥 Why Join Us?Work at one of rugby’s most iconic clubsBe part of a passionate, energetic teamBuild leadership experience in a fun, fast-paced environmentOpportunities for further work at major events
Ready to lead from the front?Apply now and kick off your match day career at Leicester Tigers! Read Less

Join our new team transforming how we handle repairs and resolve complaints!This is an exciting opportunity to join a newly established Technical Complaints Resolution Team within PA’s busy Assets Directorate. The team has been created to ensure swift, professional, and comprehensive responses to repair-related complaints and to strengthen collaboration across key service areas such as Gas, Repairs, and Damp & Mould.As a Technical Complaints Resolution Officer, you’ll play a vital role in ensuring residents receive a prompt, empathetic, and fair response when raising complaints about repairs. You’ll use your strong technical knowledge to diagnose issues accurately, coordinate resolutions, and rebuild trust and satisfaction through clear, transparent communication. Acting as a link between residents, contractors, and internal teams, you’ll ensure complaints are managed effectively in line with the Housing Ombudsman’s Complaint Handling Code.We’re looking for someone who can balance technical expertise with genuine care for residents, someone who thrives in a fast-paced environment and is passionate about improving housing services.
What’s in it for you.In addition to the salary, we offer a number of benefits, including:High street discount schemesHealth cash plans26 days’ annual leave, increasing to 29 after three years, with the opportunity to buy moreFlexible bank holidays take them when it suits youCar leasing schemeHybrid working offering you the flexibility to thrive in your role. You'll have the opportunity to blend the best of both worlds, spending approximately two to three days per week in the office once settled in the role. This is flexible and depends on meeting cycles and board activity. We also offer an optional nine-day fortnight scheme, allowing you to compress your hours if it suits the role.
What you’ll be doingRepairs Complaint Handling & Customer CareAct as a main contact for residents raising repair complaints, ensuring they feel heard and informed.Investigate issues using inspection reports, photographs, and technical insight to diagnose causes.Manage a caseload from receipt to resolution, ensuring timely updates and clear communication.De-escalate challenging situations calmly and professionally, ensuring residents feel valued.Support vulnerable residents through reasonable adjustments and signposting to other services.Collaboration & Continuous ImprovementWork closely with contractors, surveyors, and internal teams to resolve complaints efficiently.Hold teams accountable where service falls short and promote learning from outcomes.Monitor complaint trends, identify areas for improvement, and feed insights into process and policy changes.Technical & Organisational ExcellenceApply strong technical knowledge of repairs (plumbing, electrics, roofing, damp/mould, etc.) to recommend effective solutions.Prioritise workloads effectively in a fast-paced environment while meeting strict deadlines.Maintain accurate documentation, ensuring compliance with data protection and the Housing Ombudsman’s Code.Communication & Relationship ManagementDemonstrate excellent verbal and written communication skills, adapting your style to suit diverse audiences including residents, contractors, and senior stakeholders.Provide clear, empathetic, and solution-focused updates that build trust and confidence.Handle sensitive or complex information with discretion and professionalism, ensuring accuracy and transparency in every interaction.Foster positive relationships through proactive engagement and a genuine commitment to customer satisfaction.

What we’re looking for:Recognised qualification in housing construction, building maintenance, or equivalent experience.Strong technical knowledge across multiple trades (e.g. plumbing, electrics, joinery, roofing, damp/mould).Evidence of training in customer service, complaint handling, or conflict resolution.Good IT skills, including housing/repairs management systems, Microsoft Office, and digital tools.Experience in social housing, property, or construction environments.Proven ability to diagnose issues from inspection reports and photographs.Excellent de-escalation and conflict resolution skills.High integrity, empathy, and a commitment to putting residents first.Solid understanding of housing legislation, landlord obligations, and the Housing Ombudsman’s Complaint Handling Code.A proactive mindset; always looking for ways to improve processes and resident satisfaction.A calm, professional communicator who can handle challenging situations with confidence and care.If specific qualifications are required, please upload them with your application to demonstrate your eligibility.
At PA Housing, we believe in respect, integrity, and accountability. Our work is about people not just properties and we’re always looking for ways to do better. If that sounds like your kind of place, we’d love to hear from you.
AGENCIES: We know where you are if we need your support so please do not contact us.To apply for this role please click on the apply button or for any enquiries please email recruitment@pahousing.co.uk - We reserve the right to close this job advert early if we receive a sufficient number of applications. Therefore, we advise you to apply promptly to ensure your application can be considered. Read Less

We are looking for an experienced Office Team Leader to join our team based at Rushey Mead Health Centre, Leicester. This role is pivotal in coordinating administrative and secretarial services, supervising reception and admin staff, and ensuring the smooth delivery of office functions in line with policies and procedures.Salary: £26,817 per annum (Pro rata for part time hours) £13.71 per hour
Contract: Permanent
Hours: 25 hours per week, Monday to Friday
Working Pattern: 5 hours per day between 8:30 and 16:30, according to the needs of the serviceKey ResponsibilitiesLead and support the office administrative team, ensuring high-quality, cost-effective admin and reception services that meet customer needs.Manage day-to-day supervision, including rostering staff and ensuring absence cover to maintain service delivery.Oversee recruitment, induction, training, and development of admin staff, conducting regular one-to-one meetings and appraisals.Handle data submissions and paperwork such as timesheet verification, absence records, annual leave, stock orders, and formal minute-taking.Support the team with information management, enquiries, and preparation of complex documents, presentations, and correspondence.Maintain effective resource management, including delegated budget control for people, stock, equipment, and cash handling.Implement and review policies and procedures within your area, proposing improvements where necessary.RequirementsFull UK Driving Licence – ability to travel and cover various sites across Leicester.DBS Check – required for this role.Strong leadership and organisational skills.Experience in managing admin/reception teams.Excellent communication and problem-solving abilities.Ability to work under pressure and meet deadlines.What we can offer you: 27 days annual leave + 8 days bank holiday.Training and development opportunities, providing opportunities for you to develop and progress through our Professional Excellence Framework. SMART Pension contribution into which the company will contribute up to 6%.NHS retail discounts and Cycle to Work Scheme.15 hours (pro-rata) of paid time off to volunteer at a cause of your choice. We have a great Colleague Assistance Programme and offer support for all areas of life.An organisation with a passion…We are an organisation with a passion for giving back. Putting money back into the NHS, raising £150,000 over 3 years for our charity partner Young Lives vs Cancer, supporting colleagues to volunteer within their local communities, and being committed to creating a sustainable working environment on our pledge to become net zero carbon by 2050. We understand that it’s important to feel like the work you do is having a meaningful impact on society, and through our approach to being a responsible business, we make sure that every colleague is given the opportunity to make a difference. Our culture and values seek to place our NHS colleagues and their patients, at the heart of everything we do. We celebrate diversity, and we are working hard to create an inclusive environment where people love to work and can fulfil their potential. Read Less

🎉 Join Our VIP Hospitality Team at Leicester Tigers RFC!📍 Welford Road, Leicester. LE2 7TR.💷 £12.60+ per hour | Weekly Pay | Holiday Pay | Flexible Shifts 🗓 Match Day & Non-Match Day Opportunities🍽️ Meal Provided on Shift | Great Team Environment

Leicester Tigers are back for the new Premiership season, and Welford Road is going to be buzzing! We're looking for confident, friendly, and experienced VIP Hospitality Staff (VIP Waiting & VIP Bartenders) to deliver top-class service to our guests in premium areas.If you're passionate about hospitality, love working in lively environments, and have at least 1 year of experience in a similar role, we want to hear from you.
You must be able to work the 19th December.
🔍 What You’ll Be DoingWelcoming and engaging with VIP guests.Serving food and drinks professionally and efficiently.Taking and managing orders using till systems.Setting up, clearing down, and maintaining clean service areas.Knowing the menus and making thoughtful recommendations.Working closely with kitchen and front-of-house teams.Adhering to all Health & Safety and Responsible Alcohol Service guidelines.

✅ What You Need18+ years old (Alcohol service involved).Minimum 1 year of hospitality experience.Friendly, reliable, and professional attitude.Available for home matches and/or events (some non-match shifts available too).

🎁 What You’ll Get£12.60/hour, paid weekly.Free meal on shift.Access to exclusive Compass/Lifestyle Benefits.Employee Assistance Programme.Flexible working across 5,000+ venues in the UK.Opportunities for promotion into management roles.

📞 The Hiring ProcessPhone interview with a recruitment team member - Initial call with one of our Resources, who will find out a bit more about you!Assessment Day at the stadium or online (includes onboarding and mandatory training modules).You’re ready to work — welcome to the team!

If you love football, food, and first-class service — this is your moment.🔗 Apply today and be part of the action at Leicester Tigers RFC! Read Less

Are you passionate about making a real difference for residents and driving meaningful organisational change?We're looking for a Complaints Business Partner (CBP) to drive organisational learning through complaints, managing our most complex cases and embedding processes and capabilities across teams to ensure insights inform strategy and improve resident outcomes.This is your chance to be at the heart of transformation. As a trusted partner to senior leaders, you’ll make sure lessons from complaints drive better services, stronger accountability, and a culture of transparency. You won’t just be handling individual cases; you’ll be shaping strategy, influencing decision-makers, and delivering improvements that matter.
What’s in it for you.In addition to the salary, we offer a number of benefits, including:High street discount schemesHealth cash plans26 days’ annual leave, increasing to 29 after three years, with the opportunity to buy moreFlexible bank holidays take them when it suits youCar leasing schemeHybrid working offering you the flexibility to thrive in your role. You'll have the opportunity to blend the best of both worlds, spending approximately two to three days per week in the office once settled in the role. This is flexible and depends on meeting cycles and board activity. We also offer an optional nine-day fortnight scheme, allowing you to compress your hours if it suits the role.
What you’ll be doingLeading organisational oversight of cross-cutting and high-risk complaints, ensuring fair outcomes for residents and learning for the business.Spotting themes and root causes across services and turning them into clear improvement plans.Partnering with senior managers to challenge constructively and embed a culture of accountability.Analysing complaints data and Ombudsman findings to inform executive decision-making and governance boards.Making sure we meet our obligations under the Housing Ombudsman’s Complaint Handling Code and other frameworks.
What we’re looking for:Degree-level qualification or equivalent experience (minimum 3 years, to include time in post at a senior officer or equivalent level) in housing, regulation, business improvement, or complaints.Strong experience handling complex complaints in regulated sectors (social housing/public services ideal).Confident working with senior stakeholders, influencing change, and constructively challenging the status quo.Skilled at root cause analysis, performance reporting, and turning insight into action.Knowledge of the Housing Ombudsman’s role and regulatory expectations.If specific qualifications are required, please upload them with your application to demonstrate your eligibility.
At PA Housing, we believe in respect, integrity, and accountability. Our work is about people not just properties and we’re always looking for ways to do better. If that sounds like your kind of place, we’d love to hear from you.
AGENCIES: We know where you are if we need your support so please do not contact us.To apply for this role please click on the apply button or for any enquiries please email recruitment@pahousing.co.uk - We reserve the right to close this job advert early if we receive a sufficient number of applications. Therefore, we advise you to apply promptly to ensure your application can be considered. Read Less

✨ Come and Join us at Leicester Tigers FC for season 25/26! ✨
At our iconic Welford Road Stadium, one of the Midlands most iconic sporting venues, every shift brings something new, and you choose when to work
At the heart of our operation, our Retail Kiosk Staff, are pivotal in contributing to the delivery of exceptional experiences.
We are looking for individuals who share our energy and passion and who embody a ‘can-do’ mindset.. Is this you? If so, apply below!
You must be available to work the 19th December.
Role responsibilitiesDaily tasks may include but not be limited to:- Providing enthusiastic and friendly service to our guests- Taking orders and upselling products to customers- Helping to manage queues- Cash-handling and till work- Cleaning down workstations and tables- Exceptional standards of hygiene and cleanliness- Comply with all company and unit policies with regards to Health & Safety, Hygiene, Manual Handling and COSHH.- Enjoy your work, smile and have fun!
Requirements- Over 18s only- Previous customer service or hospitality experience preferred- The ability to remain calm during high-volume periods- Confidence when interacting with people- Enthusiastic & energetic- Excellent teamwork skills- Good initiative when working
As an active role, you must be comfortable with walking and standing during the majority of your shift.

🕒Working HoursFlexible, casual part-time shifts – perfect for fitting around your lifeDay and evening shifts available (depending on fixtures/events)You chose when you can work and apply for your shift!Paid weekly, starting from £12.60 per hour
Why Work With UsBe part of the electric atmosphere at Leicester TigersCompetitive weekly payGet full training in Health & Safety, Hygiene, and Manual Handling – all industry recognisedLifestyle Benefits "Perks" Platform, and Health & Wellbeing Support Programmes Including Access To Our Employee Assistance Programme
🎉 Ready to join our match day team? 💪🏼
Apply online now via our short application form (only takes 1 minute!). Read Less

Gas Engineer Radiator Replacement & Gas Services, Domestic PropertiesLocation: Must be based inBirmingham,CoventryorLeicesterWork Schedule: You will work across all areas, concentrating on one key area each dayYou will receive afully costed vanandfuel cardto support your daily operationsBe Part of Something Bigger, join us in revolutionising how we power the planet£28,860.13basic, with expected e... Read Less

Light Commercial Vehicle / master TechnicianLocation: Leicester
Salary:£32,614- £48,104Contract Type:Full-time, PermanentAre you a skilled and experienced Vehicle Technician with a passion for commercial vehicles?Were looking for a dedicated individual who leads by example in a busy workshop, takes pride in high-quality workmanship, and enjoys mentoring others.What Youll DoDiagnose faults and carry...

Read Less

Maintenance Engineer, £53,425, profit related pay with bonus increasing year by year, 7% pension contribution, 3-year intensive PLC trainingShift – Wk 1 Monday to Friday 07:00 to 19:00,Wk 2 Sunday to Thursday 19:00 to 07:00, Wk 3 off,Week 4 Monday to Friday 07:00 to 19:00,Week 5 Tuesday to Saturday 19:00 to 07:00Week 6 offAbout the company:The company we are currently in partnership with is market... Read Less

EDSB Compliance Solutions are national providers of Fire & Security, Electrical, Mechanical and Building Services. From Design and Specification through to Installation and Maintenance, our focus is to deliver compliance, alongside an unbeatable level of service.We work nationally across the UK and we pride ourselves on being a flexible, client focused organisation responding quickly and efficient...


Read Less

Service Engineer / Field Service Technician / Compressor Engineer required to join a global, market leading engineering manufacturer.

The Successful Service Engineer / Field Service Technician / Compressor Engineer will provide mechanical repair, service, and maintenance plus electrical fault finding on high speed rotating equipment, predominantly centrifugalcompressors at customer sites UK wide.

Th...




Read Less

Your new company
A long-established and respected electrical engineering firm based in Leicester is expanding its design team. With a strong reputation in the industrial sector and a focus on design & build projects, this company offers a collaborative environment where innovation and technical excellence are valued.
Your new role
As an Electrical Designer, you'll be responsible for delivering hig...




Read Less

We are looking for an experienced Senior Traffic Signals Engineer to help with the expanding workload of our Midlands Transport Team based in Leicester.We offer a challenging and rewarding career working for a leading transport consultancy with a strong presence in the Midlands that undertakes projects across the whole of the UK. You will join a growing team delivering a wide variety of interestin... Read Less

This is a fantastic opportunity for an experienced and ambitious engineer to join a growing team working across a diverse range of projects from highways and public realm schemes to large-scale residential, education, industrial and commercial developments.About the CompanyA fast-growing consultancy known for delivering high-quality work across both public and private sectors. The business prides... Read Less

Your new company
You will be joining a well-established and forward-thinking civil engineering and groundworks contractor based in Leicester, delivering high-quality infrastructure solutions for both public and private sector clients. This contractor offers excellent opportunities for career progression and professional development, and as part of their continued growth, they are actively seeking ...









Read Less

Job Title: Electrical Design Engineer (Building Services)
Location: Midlands
Job Type: Full-time, Temporary/Contract

About Our Client:
Our client is a well-established electrical engineering and contracting company with a strong presence in the industrial and commercial construction sector. They specialise in electrical design and build projects within the building services industry, dedicated to deli...





Read Less

Your new company
This organisation is a leading force in the UK's built environment, delivering complex infrastructure and construction projects across sectors including transport, defence, education, real estate, and water. With a workforce of over 3,000 specialists nationwide, they are known for shaping sustainable, high-impact solutions that improve how people live, work, and connect.

Employees ...







Read Less

Fire & Security EngineerBenefitsCompany Van/Car, Mobile Phone, Uniform & Power ToolsCompetitive pay structure - travel time, bonus, commission, overtime paymentsCall out and stand-by allowanceCommission scheme for up-sell and modificationsCompany PensionEmployee Referral SchemeLong service annual leave rewardsEmployee Assistance Programme Retailer/Restaurant discountsA Bit About UsSince Abel was e...

Read Less

Senior Civil EngineerLocation: Leicester, East Midlands OverviewThis is an excellent opportunity to take a leading role in delivering a varied range of civil and infrastructure schemes across Leicestershire and the wider East Midlands. As a Senior Engineer within the Civils Team, you will work on projects ranging from small highway improvements to large-scale residential and commercial developm...
Read Less

LOCATION -Leicester/Manchester/Leeds/LondonVarious levels - up to PrincipalAre you ready to take the next step in your career? Do you want to do meaningful work that improves your quality of life? At Tetra Tech, you will work with high-performing teams who are passionate about using their expertise to find solutions to complex problems in water, environment, infrastructure, resource management, en... Read Less

Are you experienced ecologist ready to take the next step in your career? Do you thrive in delivering a positive leadership role whilst staying hands on with technical work? Can you contribute to our established group of regional leaders who aim to continue developing and evolving our exciting team? Tetra Tech is looking for aMidlands Team Leaderto manage, inspire and significantly grow our talent... Read Less