An exciting opportunity for a Customer Success Manager to work with innovative, high-growth businesses, supporting them through their commercial and technical journey and helping them unlock their full potential. The Role • Manage a portfolio of high-potential clients, acting as their key point of contact • Lead onboarding, triage, and detailed needs assessments • Develop clear action plans with defined milestones and success measures • Track progress, identify risks, and ensure clients achieve measurable outcomes • Connect clients with technical experts, partners, and wider support networks • Collaborate cross-functionally to deliver a seamless, high-quality service • Escalate challenges and remove bottlenecks to keep ventures moving forward About You • Experience in customer success, account management, or client-facing roles • Proven ability to manage multiple clients or projects simultaneously • Strong relationship-building and communication skills • Organised and analytical, with the ability to assess needs and track progress • Comfortable working across teams and coordinating multiple stakeholders Why Apply? • Work with cutting-edge, forward-thinking businesses • Be part of a collaborative, purpose-driven environment • Play a key role in delivering measurable commercial impact • Develop your career in a dynamic and growing sector If you're passionate about building relationships, supporting innovation, and making a real difference, this is a fantastic opportunity to take the next step in your career. How do I apply? For more information and an informal confidential discussion please call Ollie O'Driscoll on: or e-mail your CV and covering letter To . Thank you. De Lacy Executive will upload your CV to our database and retain some data about you in order to process your application. More information about our processing activities can be found at . Please be assured that all contact is treated in complete confidence and your details will not be passed to a third party without your prior permission. Please note that this advertisement is not a job description and you should satisfy yourself about the full details at interview. De Lacy Executive is an Approved member of the Recruitment and Employment Confederation, which promotes high standards in recruitment practice, and is registered with the Information Commissioners Office. De Lacy Executive complies with all relevant data protection legislation. Read Less

You're a well connected B2B commercial professional with an established profile in the UK agri commodities market. Join a family owned trading business that sits outside the global conglomerates. This company is large enough to ensure security of supply, yet agile enough to adapt quickly as markets move. This company, headquartered in Europe, has been successfully operating across three continents for more than 20 years. The UK is a key growth market for the business, hence the creation of this role. While the majority of the business will concentrate on central and northern England, applications from candidates in most UK locations will be welcomed. The Role: Reporting into the Global Commercial Manager, you'll be tasked with developing new business across the UK, identifying and converting opportunities in both the ruminant and monogastric sectors. You'll represent a business that places strong emphasis on supply chain traceability and security of supply, backed by robust internal support across procurement, logistics and supply chain. The role will offer lots of autonomy. At the same time, the business brings it's global commercial team together weekly to share crucial market intelligence and pricing strategy. Key responsibilities will include: Developing new accounts and expanding business with UK customers across animal feed, nutrition, and agri-commodities. Building a pipeline through your established network and targeted market development activity. Managing commercial negotiations and customer relationships with a long-term, value-led approach. Working closely with procurement/trading colleagues to align customer demand with market availability and pricing. Communicating supply chain traceability, provenance, and continuity-of-supply as core differentiators. Staying close to market movements and customer sentiment, responding quickly as dynamics shift. The Candidate: This role will appeal to established B2B commercial managers who already understand how business is won in UK agri-inputs: trust first, consistency always, and commercial acumen throughout. You may come from (but are not limited to): Feed manufacturers, compounders and pre-mixers Feed supplements/additives businesses (manufacturer or distributor) Animal nutrition companies Agri-commodities trading or merchanting Animal health / pharmaceuticals Dairy hygiene, sundries and allied farm supply businesses Your profile: A proven track record in field-based B2B sales, trading, or business development A strong, current network of decision-makers across UK feed/animal nutrition Confidence operating with autonomy and representing a business at a senior, credible level A commercially sharp mindset: margin, volume, risk awareness, and long-term account value The ability to spot opportunity quickly and act decisively as markets move Location & Package: UK-based, home-based role with national coverage (focusing on central and northern England) Competitive basic salary Performance-related bonus Company car/car allowance To apply: For more information and an informal confidential discussion please call Jon Handley on: Office or e-mail your CV and covering letter to De Lacy Executive Recruitment will upload your CV to our database and retain some data about you in order to process your application. More information about our processing activities can be found at Please be assured that all contact is treated in complete confidence and your details will not be passed to a third party without your prior permission. Read Less

Are you good at turning ideas into well run projects? Do you enjoy working with customers, managing budgets and making sure everything gets delivered properly? We're looking for a Commercial Project Manager to take ownership of industry funded projects, from first conversation through to delivery and close out. You'll work closely with customers and internal teams to make sure projects are clearly scoped, commercially sound and delivered on time. What you'll be doing • Turning customer needs into clear, deliverable projects • Scoping work: timelines, costs, resources and outcomes • Managing contracts and making sure projects run to plan • Acting as the main point of contact for customers • Coordinating internal teams and external partners • Keeping an eye on budgets, margins and delivery risks • Spotting opportunities to build longer term partnerships • Making sure projects follow agreed processes and standards What we're looking for: • Experience delivering commercial or client facing projects • Confidence managing budgets, timelines and stakeholders • A good understanding of contracts and commercial risk • Strong communication skills and comfortable dealing with customers • Well organised and able to juggle multiple projects • It is beneficial to have experience in agritech, agriculture, food or innovation What's On Offer • Competitive salary dependant on experience • Hybrid working • Opportunities to develop commercially and professionally • Room to grow as the role and organisation develop To apply: If this role is of interest and you would like more information, please call George Clayton on or email me at De Lacy Executive Recruitment will upload your CV to our database and retain some data about you in order to process your application. More information about our processing activities can be found at Please be assured that all contact is treated in complete confidence and your details will not be passed to a third party without your prior permission. Read Less

Are you an experienced crop trials professional looking for a role with real sector impact? A government-funded public private organisation is looking for a commercially minded Trials & Validation Lead to take ownership of crop testing activity within its Test, Trial & Demonstration function. The organisation works closely with innovative businesses, growers and research partners to help new technologies move from concept into commercial agriculture. This is a practical leadership role with real impact in the sector. You will plan and oversee crop trials from design through to delivery. Each trial must be specifically designed to specifically test the product or practise in question. You will ensure data is robust, commercially relevant and useful to growers and agri-tech businesses alike. The organisation is built around strong values including integrity, accountability, innovation, collaboration and real-world impact. The Role This role sits between innovation and adoption. Good ideas only matter if they work in the field. This requires good evidence of success which is produced by accurate trials, consistent protocols, reliable data and practical outcomes. You will lead crop trials across a range of farming systems and environments. This will include work around: Soil nutrition and soil health Precision farming technology Biological products and crop inputs Sustainable growing systems Water management Crop resilience and yield improvement The focus is trial quality, relevant evidence, commercial outcomes and farmer confidence. Responsibilities: Lead crop trial and validation activity across the organisation Manage Trials & Validation Coordinators and support team development Act as the key contact for agri-tech businesses, growers and supply chain partners Ensure trials are scientifically robust and commercially representative Coordinate field trial sites across varying soil types and growing conditions Maintain high standards in protocols, data quality and reporting Ensure trials reflect real farming environments and commercial practice Oversee delivery against timelines, budgets and programme KPIs Develop and improve crop trial platforms and testbed capability Support trials linked to soil nutrition, crop establishment and sustainable production systems Build relationships with growers, agronomists and early adopters Work closely with internal teams, research partners and external stakeholders Produce clear reporting for leadership teams, boards and funding bodies Drive continuous improvement across trial systems and delivery standards You Will Bring: You will understand that good evidence comes from discipline and consistency, not simply activity. Strong technical experience within crop production systems A background in trials, validation or applied agricultural R&D Experience managing people and coordinating delivery through teams Knowledge of crop agronomy and soil management principles Experience working across multiple trial sites and programmes Excellent stakeholder management skills The ability to assess data critically and communicate findings clearly A practical and delivery-focused mindset A degree in Agriculture, Crop Science, Agronomy or a related subject, or equivalent industry experience A full UK driving licence Desirable: Experience with precision agriculture technology Knowledge of regenerative farming or soil health systems Experience working alongside data or modelling teams Exposure to government, research or industry bodies Project management experience The Opportunity This is an important position within the Test, Trial & Demonstration team. You will influence how crop technologies are tested, validated and proven before commercial adoption. Your work will help shape future farming systems across UK agriculture. For the right person, this is an opportunity to lead meaningful work with long term impact across the sector. To apply: For more information and an informal confidential discussion please call Rupert Kettle on: Office or e-mail your CV and covering letter to De Lacy Executive Recruitment will upload your CV to our database and retain some data about you in order to process your application. More information about our processing activities can be found at Please be assured that all contact is treated in complete confidence and your details will not be passed to a third party without your prior permission. Read Less