• Restaurant Assistant Manager  

    - Cardiff
    Restaurant Assistant Manager Join the Giggling Squid Family – Where Pa... Read More
    Restaurant Assistant Manager Join the Giggling Squid Family – Where Passion, People Read Less
  • We are looking for a Customer Support Executive who possesses a passio... Read More
    We are looking for a Customer Support Executive who possesses a passion for customer care and will work with our team of talented Customer Support Executives Read Less
  • Gigged AI is an open talent marketplace specialising in the IT and tec... Read More
    Gigged AI is an open talent marketplace specialising in the IT and technology sector. We have an opportunity live at the moment for a Business Analyst with specific experience across Accounts Receivable. Thie role can be worked remote, or hybrid (Glasgow City Centre) - occasional travel to client site may be required throughout engagement Location: UK-based Duration: Initial 6-month contract Start Date: ASAP Day Rate: £550 IR35 Status: Inside IR35 All applicant proposals will be reviewed directly on the Gigged AI platform by the hiring manager. In order to send a proposal please follow the below steps head to https://app.gigged.ai/sign-up?type=t and create a free talent profile once signed in, follow this link to the project - https://app.gigged.ai/find-a-gig/6zkGP7wDRpX you will now see a 'submit proposal' button please fill this in (intro, relevant experience, and attach CV to this) The Opportunity: We're delivering a large-scale e-invoicing transformation programme across multiple countries. The programme focuses on enabling automated invoice submission to government tax portals, ensuring compliance with evolving local tax regulations and mandates. This role requires strong Accounts Receivable (AR) experience. Candidates must have a solid understanding of AR processes, invoice lifecycles and finance operations, with the ability to translate complex business and tax requirements into clear deliverables for technology teams. As the programme continues to expand throughout 2026, we're looking for an experienced Finance Business Analyst to join the team and help manage a fast-moving international delivery roadmap. What You'll Be Doing Gather, analyse and document business requirements across multiple country implementations Act as the bridge between Finance, Tax and Technology teams throughout the project lifecycle Translate finance and regulatory requirements into clear functional requirements, user stories and process documentation for technical delivery teams Work closely with solution architects, developers, product teams and third-party vendors to ensure requirements are understood and delivered correctly Facilitate workshops and requirements sessions with both local and global stakeholders Support the delivery of country-specific e-invoicing solutions, ensuring alignment with local tax regulations Manage changing priorities and implementation timelines across multiple jurisdictions Support testing, process validation, defect management and business readiness activities What We're Looking For Essential Experience Proven experience working as a Business Analyst on finance transformation, finance systems or regulatory change programmes Strong Accounts Receivable (AR) process knowledge and experience Experience working closely with both business stakeholders and technology delivery teams Ability to produce high-quality requirements documentation, process maps and user stories Strong stakeholder management and workshop facilitation skills Experience translating business requirements into deliverables that can be consumed by technical teams Ability to confidently engage with senior stakeholders and subject matter experts Highly Desirable Experience with e-invoicing, tax compliance, VAT or regulatory reporting initiatives Exposure to multinational or multi-country programme delivery Experience working alongside tax teams, tax consultants or finance compliance functions Understanding of invoice lifecycle management, tax controls and government reporting requirements Personal Attributes Strong communicator with the ability to influence and challenge stakeholders where required Patient and methodical approach to requirements gathering Comfortable working across different cultures and with teams where English may not be the first language Able to adapt quickly to changing priorities and programme timelines Confident facilitating discussions between finance, tax and technical stakeholders Read Less
  • Company Description We've been championing local businesses for over 6... Read More
    Company Description We've been championing local businesses for over 60 years. Where once our Yellow Pages helped those businesses get found and chosen, we now do this and much, much more with our proven digital marketing solutions, making us the UK's number one managed digital advertising partner for local businesses. Job Description Are you an experienced and driven sales professional ready to hit new heights in your career? Do you thrive on exceeding targets and being rewarded with competitive bonuses? If you're passionate about building relationships and delivering exceptional results, this is your opportunity to shine! At Yell, we’re seeking ambitious, proactive Business Development Managers to join our dynamic team. We value our colleagues and customers, offering an environment that supports your career growth while empowering you to make an impact. You'll have the chance to work in a high-energy, fast-growing digital marketing sector, helping businesses across the UK reach new goals. Our CEO, Mark Clisby says...’As part of the Field Sales team you will be working with a team of high performing, passionate customer centric individuals. We work as #Oneteam supporting one another to achieve our goals.’ About the Role: As a key player in our Field Sales team, you’ll be at the forefront of driving business growth. Your role will include: Hunting for New Business: Proactively prospecting through self-sourced and company-provided leads, you'll open doors to new clients. Tailoring Solutions: Engage in face-to-face and virtual consultations to fully understand customer needs and offer tailored digital marketing solutions. Closing Deals: Presenting, negotiating, and sealing the deal with new and existing clients to drive revenue growth. Client Management: Nurture relationships, ensuring a seamless customer experience and consistent account management for up to 12 months post-sale. Data Analysis: Conduct in-depth reviews to identify opportunities for growth, boosting client ROI and delivering long-term success. Qualifications Proven track record of success in sales (Field Sales or High Performing Telesales) Strong relationship-building and negotiation skills Resilience and a positive outlook in overcoming objections Excellent presentation skills—both verbal and written Experience in solution selling or SaaS (desirable but not essential) A full UK driving license is required with no more than 6 points Additional Information Why Join Us? Competitive Earnings: A fantastic base salary of £35,875, OTB 53,875, Car allowance of £5200 or £6200 depending on the car and it doesn’t stop there, as we offer uncapped earnings! Perks Read Less
  • Veeva Systems is a mission-driven organization and pioneer in industry... Read More
    Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in transforming the life sciences industry , committed to making a positive impact on its customers, employees, and communities. The Role Are you passionate about continuous innovation, building long-term customer relationships, and providing value through agile delivery? Do you enjoy tackling large-scale, complex problems? Veeva Systems is looking for a senior, self-motivated Lead Consultant with a passion for empowering enterprise companies with best-of-breed cloud-based technology. Veeva’s Vault Development Cloud helps organizations eliminate silos and transform business processes across clinical, regulatory, quality, and drug safety with greater efficiency and compliance. Lead Consultants within our practice will be responsible for leading a team of Veeva colleagues (not limited to Configuration Specialist and Solution Architects) in developing and executing a strategic roadmap of enhancements for a customer’s Veeva Vault products. You’ll oversee implementing an agile release methodology and managing operations across customer QA, IT, and Business teams. In this role, you’ll have an opportunity to partner and build relationships with some of Veeva’s largest, most complex, and strategic customers. This is a remote, full-time role with Veeva, with occasional travel to one of the offices in Europe. Qualified candidates must be legally authorized to be employed in Europe. Veeva Systems does not anticipate providing sponsorship for employment visa status for this employment position. \n What You'll Do Lead IT Operations at our customers for Veeva’s R Read Less
  • Remote Paediatric Healthcare Assistant  

    - Cardiff
    Job Title: Paediatric Healthcare Assistant Location: Kibworth, Leicest... Read More
    Job Title: Paediatric Healthcare Assistant Location: Kibworth, Leicestershire Payrate: £13.50 per hour Hours: Waking Nights 2200 - 0600 Requirements: - Complex care experience Note: We Do Not Offer Sponsorship. About Us: Komplex Care stands at the forefront of national care provision, delivering nurse-led care in the comfort of our clients' homes. Our mission? To empower individuals to lead fulfilling and dignified lives. With a focus on specialist complex care for both adults and children, we pride ourselves on providing tailored support with a personal touch. Each client receives dedicated attention from their very own Operations Manager and Registered Manager, ensuring they receive the highest standard of care in their preferred environment. About the Role: As a Healthcare Assistant at Komplex Care, you’ll be providing care and support to a client, whose individual needs include: Complex Care NG Tube Moving Read Less
  • Remote Project Manager (Insurance) - 6 month FTC  

    - Cardiff
    Hi, we’re PEXA! We know you’ll Google us before applying, so let’s kee... Read More
    Hi, we’re PEXA! We know you’ll Google us before applying, so let’s keep this brief. PEXA revolutionised the way that property is settled in Australia, turning a paper-based process into a digital one. Our solution is a world-first, with over 500 people across Australia and an expanding international team, we’re helping 20,000+ families into their homes each week. We’re passionate about solving problems for our customers – always striving to set the standard for how property is bought and sold. Being awarded as one of the best places to work in Australia is a recognition of our culture and commitment to innovation, customers and our community. We’re growing fast, that is where you come in. We believe our success in Australia is worth sharing and that our proven technology will advance how the UK buys and sells homes. Establishing ourselves within the UK in late 2020, we are committed to collaborating with lawyers, conveyancers, lenders, government and the property industry, to set the new standard for both remortgages and buying and selling property. Why become a PEXArian? Great question! Being a PEXArian is so much more than just a job. We’re a passionate, motivated and unashamedly enthusiastic bunch at PEXA – we love what we do and we’re proud to admit it! Creating brilliant experiences for our members and their clients wouldn’t be possible without ensuring we deliver an exceptional employee experience. Here’s a snapshot of what your life at PEXA could look like: Your growth: We encourage you to hit your personal and professional learning and development goals with our tailored programs and tools. Your wellness: We care about your holistic wellbeing Your work/life blend: We know that work is just one aspect of your life – we want to help you create your ideal work/life blend, rather than squeezing in life around work. This role is initially a 6 month fixed term contract but with a strong possibility of a permanent role. You will be the lead for a variety of projects across PEXA with a focus on the insurance space and dealing with contract law. You will be dealing with internal and external people, all of which being treated as our ‘customer’. You are approachable, professional, positive and flexible and take pride in the successful interaction and delivery of any change to the delight and amazement of our customer’s experience! You will align to the UK Change Framework, using tried and tested project methodology and artefacts to plan, manage and inform of progress, implementation and success. Whilst always being mindful of mitigating risk and ensuring we align to regulatory requirements. You will build and maintain strong stakeholder and network relationships both internally and externally and provide regular updates and reporting to these and management. As a ‘start up’ business in the UK, our ever-evolving change will be continuous and challenging, so having a flexible and pragmatic approach to support our strategic direction is critical to our customer centric focus and continuous improvement. You will work to align changes to policy, processes and procedures, training and knowledge ensuring we are a team who is innovative and ‘better together’ to achieve our objective of ‘first-class service’. Key Accountabilities Deliveries to adhere to the ‘UK Change Framework’ Support the streamlining and standardisation of the methodology and artefacts, to instill speed, clarity of value and continuous improvement Assist with business case creation, engaging and attaining buy in from key stakeholders, to understand their objectives, drivers and requirements Ensure any change is aligned to our PEXA UK strategic direction, with an aim of avoiding any future debt or re-work Ensure requirements are aligned to business case benefits Set, own, monitor and measure the critical success measures throughout the project, to ensure benefits can be realised and success celebrated Ensure all elements of a project plan are delivered on time and to a high standard, and that objectives and outcomes are met. Create and deliver regular communications and reporting, to the right audience at the right times Manage ‘Business Readiness’ plans, deliveries and engagements as appropriate Work with the UK Support Team for training, knowledge, policy, process and procedures to ensure alignment and continuous improvement across the department and wider team Work with ‘Outsource’ providers to deliver flexible, seamless, virtual and successful changes. Engage with key internal stakeholders to determine requirements, delivery design and frequency Ensure key project learnings are captured routinely and implemented at project closure, so that the legacy is embedded in the organisation. Skills ASX: PXA) (referred to collectively as “PEXA Group”). When we process your applicant personal data for recruitment purposes, we do so as a controller. If as part of the recruitment process, we share your personal data with another company within the PEXA Group, that company may process your personal data as either an independent controller or, in certain circumstances, a joint controller. By applying for this role, you consent to us processing your personal data in accordance with the UK General Data Protection Regulation ("UK GDPR") and the Data Protection Act 2018, and further information can be found in our privacy notice https://pexa.co.uk/applicant-policy/ . #PEXAUK Read Less
  • Audit Senior – Public Practice Sittingbourne, Kent Competitive Salary Read More
    Audit Senior – Public Practice Sittingbourne, Kent Competitive Salary Read Less
  • Remote CCO at SetSales  

    - Cardiff
    Do you thrive in a fast-paced environment, where you gain a tremendous... Read More
    Do you thrive in a fast-paced environment, where you gain a tremendous amount of responsibility? Do you want to be part of an exceptional entrepreneurial team with young, motivated and extremely driven people? And are you curious or passionate about people? If so, you might be our next CCO. About us SetSales is Northern Europe’s leading sales community and aims to connect and develop commercially-minded executives, decision makers in sales, and aspiring entrepreneurs. We are connecting more than 4,000 professionals from more than 15 countries every year. SetSales is part of United Media ( https://www.united-media.com/ ) which focuses on building large scale industry media and conferences products in sectors such as insurance, HR, private equity, retail, etc. What we offer you As our CCO, you get the unique opportunity to take ownership of our content. You’ll be working in-person in our HQ in London where you will constantly be pushed out of your comfort zone. To ensure a never-ending growth curve, we provide you with: The opportunity of having a real impact - You’ll be getting operational experience in a start-up where both your work and the results are highly tangible and matter to the business. Inspiration and guidance - A chance to work closely with our high-performing team as well as with the CEO and founder of our company. Unlimited growth potential in our company - we strongly believe in and have a track record of promoting internally. Market-competitive compensation. Travel opportunity: You will be joining our conferences overseas. Invaluable transferable skills - boost your interpersonal, research, organisation, outreach and project management skills through experience and training. Your Responsibilities Responsibilities in this job will vary however, they will be mostly centred around: Team Leadership: Manage and mentor the marketing team, fostering a collaborative and innovative work environment. Set clear goals and expectations and evaluate team performance regularly. Recruiter and onboard your team. Cross-functional Collaboration: Collaborate with sales, product development, and other teams to ensure alignment of marketing strategies with overall business objectives. Campaign Management: Oversee the planning and execution of marketing campaigns across various channels, including email marketing, social media, website etc. Strategic Planning: Develop and implement a comprehensive marketing strategy aligned with the company's overall objectives. Conduct market research to identify trends, opportunities, and challenges. What we expect from you We are looking for candidates who: Have +10 years of work experience with outstanding performance in the industry. Have a relentless drive and desire to be the very best at what they do; Possess an unparalleled work ethic with a high sense of urgency; Take ownership of everything they do, are proactive and follow through on commitments; Are curious about people and love to speak, build and nurture relations; Are an excellent communicator (especially) verbally and in writing; Are well-organised and display the ability to structure and prioritise their work. Start date Flexible Monday - Friday we work from our office (next to Victoria Station) and do not offer remote work. Read Less
  • Remote Design Engineer - Fire Alarm Systems  

    - Cardiff
    Design Engineer - Homebased Why Clymac? Are you passionate about safet... Read More
    Design Engineer - Homebased Why Clymac? Are you passionate about safety and security? Since 1992, Clymac has been a leader in delivering fully integrated Fire a positive attitude, excellent communication skills, well presented and professional at all times, ability to work alone and as part of a team , for this specific opportunity, we are looking for candidates who also offer, Proven experience as a Fire Alarm Design Engineer , ideally supported by an FIA Design Qualification or equivalent industry certification. Previous experience in a similar role , with a track record of liaising effectively with end users, contractors, and other stakeholders throughout the project lifecycle. Proficient in AutoCAD , with the ability to produce accurate, standards-compliant system designs. E xcellent communication and interpersonal skills , with a strong focus on delivering outstanding customer service. Full, clean UK driving licence , enabling site visits and client meetings as required. Professional, relationship-driven approach , with the ability to build and maintain strong working relationships both internally and externally. Our Commitment to Attracting, Rewarding Read Less
  • Remote Area Sales Manager | Ernest Gordon Recruitment  

    - Cardiff
    Job Link: https://ziphire.hr/job/2582a246-101f-42d2-ab0e-ab163daeee98... Read More
    Job Link: https://ziphire.hr/job/2582a246-101f-42d2-ab0e-ab163daeee98 Ernest Gordon Recruitment is seeking a dynamic Area Sales Manager to join our team, focusing on the catering equipment sector within the retail industry. This pivotal role is crucial for driving sales growth and expanding our market presence in Reading, England. The successful candidate will play an essential part in building strong relationships with clients, understanding their needs, and delivering tailored solutions that enhance their operational efficiency and profitability. In this role, you will be responsible for developing and executing strategic sales plans, identifying new business opportunities, and managing a diverse portfolio of clients. You will lead sales presentations, negotiate contracts, and collaborate closely with internal teams to ensure seamless project delivery. Your ability to analyze market trends and customer feedback will be vital in refining our product offerings and enhancing customer satisfaction. We are looking for a candidate with a proven track record in sales, ideally within the catering or hospitality sector. A strong understanding of catering equipment and its application in various environments is essential. You should possess excellent communication and interpersonal skills, along with a results-oriented mindset and the ability to work independently while being part of a team. This opportunity is exciting due to the potential for career advancement within a growing company that values innovation and customer-centric solutions. You will be joining a supportive and motivated team dedicated to excellence, where your contributions will directly impact our success. If you are passionate about sales and ready to take your career to the next level, we would love to hear from you. Read Less
  • Regional HR Business Partner South Central England (based from home) £... Read More
    Regional HR Business Partner South Central England (based from home) £45 - 50,000 + Car Allowance, Bonus Read Less
  • Join Our Team! Are you fluent in Danish and eager for a fulfilling opp... Read More
    Join Our Team! Are you fluent in Danish and eager for a fulfilling opportunity that allows you to work (remotely) from Greece? At Mercier Consultancy MD , we are on the lookout for a dedicated and enthusiastic Danish Speaking Customer Representative. This role offers the exciting benefit of paid relocation to Greece, allowing you to enjoy a vibrant lifestyle while delivering excellent customer service. Your Role: Provide outstanding customer support to Danish-speaking clients, addressing inquiries with professionalism and empathy. Communicate effectively through multiple channels, including phone, email, and chat. Learn and navigate our client systems to ensure high-quality service. Collaborate with your fellow team members to ensure swift resolution of customer issues. Fluency in Danish (both written and spoken) is essential for effective client communication. Strong communication skills and a genuine customer-focused attitude. Willingness to learn new tools and technologies suitable for remote work. Self-motivated, proactive, and adaptable to a dynamic work environment. Open to relocating to Greece for this amazing opportunity! Competitive Monthly Salary Monthly Performance Bonus Fully Paid Relocation Package Fully Paid Training Health Insurance And Much More... Read Less
  • Remote Care Assistant - Waking Nights  

    - Cardiff
    Start your journey in a rewarding career. Join Komplex Care – empoweri... Read More
    Start your journey in a rewarding career. Join Komplex Care – empowering people with complex needs to lead enriched, independent lives with dignity and purpose. Job Title : Healthcare Assistant Location: Darlington Pay rate: £14.00 per hour Working Hours: Waking Nights Required: Access To A Vehicle Note: At present, we’re only able to progress applications from candidates who hold existing work authorisation for the UK. About Us: Komplex Care stands at the forefront of national care provision, delivering high-quality, nurse-led, person-centred care in the comfort of our clients' homes. We specialise in supporting both adults and children with complex conditions ranging from but no limited to spinal injuries, brain injuries Read Less
  • Remote Senior Electrical Design Engineer - Distribution  

    - Cardiff
    Company Description Work with Us. Change the World. At AECOM, we're de... Read More
    Company Description Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. We're one global team driven by our common purpose to deliver a better world. Join us. Job Description Start here. Grow here. Are you ready to join a team of talented engineers and shape the future of energy infrastructure? Join our Transmission Read Less
  • Veeva Systems is a mission-driven organization and pioneer in industry... Read More
    Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in transforming the life sciences industry , committed to making a positive impact on its customers, employees, and communities. The Role R Read Less
  • Remote Business Development Manager  

    - Cardiff
    Business Development Manager – New Business (Retail EPOS
    Business Development Manager – New Business (Retail EPOS Read Less
  • Remote Project Manager - North  

    - Cardiff
    Job Title: Project Manager – Passive Fire Protection Location: North o... Read More
    Job Title: Project Manager – Passive Fire Protection Location: North of England (between M6 and M1 corridor – Stafford, Manchester, Leeds, Derby) – Remote-based with weekly travel to Northampton Salary: £50,000 per annum (negotiable DOE) Reporting To: Operations Manager Employment Type: Full-Time, Permanent Overview: On behalf of our client – a reputable and growing specialist contractor within the fire protection industry – we are seeking a skilled Project Manager with proven expertise in Passive Fire Protection to lead multiple projects across the North of England. This is an exciting opportunity for an experienced professional to join a forward-thinking organisation, offering remote working with regular weekly travel to the company's head office in Northampton. The Role: The successful candidate will be responsible for the full lifecycle delivery of firestopping and fireproofing projects, ensuring compliance, quality, and client satisfaction across a variety of sites. A hands-on understanding of passive fire protection systems - ideally with prior experience in firestopping or joinery - is essential. This role suits someone confident in managing field teams, liaising with clients, and maintaining third-party accreditation standards such as FIRAS or BM TRADA. Key Responsibilities: Lead the planning, execution, and delivery of passive fire protection projects within budget and agreed timelines Manage site teams and subcontractors to ensure high-quality delivery and regulatory compliance Conduct regular site visits, quality audits, and health Read Less
  • Hello 👋 Bring your strengths. Raise the bar. Shape the future. We’re l... Read More
    Hello 👋 Bring your strengths. Raise the bar. Shape the future. We’re looking for a high-performing Senior Full Stack Engineer to join our team and help us build the future of Matomo — the world’s leading open-source web analytics platform that empowers users with full data ownership and built-in privacy. This is more than a coding role — it’s an opportunity to tackle complex challenges at scale, work with a talented and driven team, and help shape how we do engineering as we grow. You'll be working in the heart of our platform — contributing to our core application and plugin ecosystem — and making a meaningful impact on hundreds of thousands of users worldwide. If you thrive in large codebases, get energy from solving hard problems, and are excited by the chance to bring your ideas, passion, and expertise into a high-impact environment, we’d love to hear from you. Roles and Responsibilities 🚀 Engineering Excellence - Design, develop, and maintain robust, secure, and performant software at scale. - Solve tough, technical problems that matter — from performance bottlenecks to architectural improvements. - Navigate and contribute to a mature, complex codebase — and leave it better than you found it. - Write clean, well-tested, maintainable code that your future self and teammates will thank you for. - Share your expertise through code reviews, pairing, and mentoring. Product Collaboration - Work hand-in-hand with product managers and designers to deliver value that delights users. - Challenge assumptions, refine ideas, and bring an engineering perspective to product discussions. - Influence the roadmap by identifying impactful technical opportunities and trade-offs. - Stay close to the “who” and the "why" behind what we build — not just the "what." Shaping Our Growth - Be a culture and quality multiplier — bring energy, curiosity, and a drive to raise the bar. - Help evolve how we work — improving our engineering practices, processes, and standards. - Take initiative in shaping solutions, identifying risks early, and driving delivery forward. - As our company grows, you’ll help define what great engineering looks like at Matomo. About InnoCraft and Matomo 📊 At InnoCraft , we’re building a more ethical, privacy-first digital world. As the leading open-source web analytics platform, Matomo powers over 1 million websites and apps in 190+ countries, offering organisations the insights they need while maintaining full data ownership and user trust. In Germany, Matomo is particularly popular with public institutions, universities, and companies that take GDPR compliance seriously. As part of our long-term growth, we are expanding our established Europe-based engineering team to support Matomo’s increasing adoption by enterprise and public-sector organisations across Europe. We believe in openness, privacy, and transparency. Every month, our platform processes billions of data points — transforming complex information into intuitive, powerful reports that delight users. Matomo is available in 50+ languages and supported by a global, fully remote community with strong hubs in New Zealand, Germany and France. If you are interested you can take a look at our Github here: https://github.com/matomo-org/matomo Why Matomo 💡 - Privacy-first: Ethical analytics built around GDPR and user trust. - Open Source: Shape a platform used in 190+ countries. - Global team: Work with colleagues across Europe, New Zealand, and Canada. - Established Read Less
  • Remote Customer Success Manager  

    - Cardiff
    ?? We're Hiring: Senior Client Success Manager (Remote/Hybrid, UK-base... Read More
    ?? We're Hiring: Senior Client Success Manager (Remote/Hybrid, UK-based) Looking to take your client success career to the next level? Join a fast-growing company transforming risk management in the aviation industry. We're looking for a Senior Client Success Manager to build and nurture long-term relationships with key enterprise clients. This role is all about driving retention, delivering value, and being a strategic partner to some of the most recognisable names in aviation. ?? What You'll Be Doing: Lead onboarding and ongoing training for new clients especially large, multi-stakeholder accounts Act as the trusted advisor for your accounts, owning everything from regular check-ins to QBRs Build client Success Plans that tie to real-world business outcomes Own retention and renewals, including growing multiyear contracts and uncovering upsell opportunities Partner cross-functionally with Sales, Product, Tech, and Marketing to make the client experience exceptional Use product usage data to spot risks and opportunities and act on them fast Capture and escalate feedback to drive meaningful product improvements Mentor junior CS team members and act as a point of escalation when things get complex ? What You Bring: Proven experience managing high-value client relationships in B2B SaaS Great communicator confident with C-suite and comfortable leading tough conversations Strong commercial instincts and a proactive mindset Able to juggle multiple priorities and stakeholders with ease Hands-on experience with CS platforms (bonus if you've used Planhat) Sphere Digital Recruitment currently have a variety of job opportunities across digital so feel free to get in touch with us to find out how we can help you. Please take a look at our website. Sphere is an equal opportunities employer. We encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law. If you require any adjustments or additional support during the recruitment process for any reason whatsoever, please let us know. Read Less
  • Remote AWS Data Engineer  

    - Cardiff
    Job Title: AWS Data Engineer Contract: 6 Months Location: Remote, UK S... Read More
    Job Title: AWS Data Engineer Contract: 6 Months Location: Remote, UK Skills: Advanced knowledge of data management tools including SQL/DBMS, MongoDB, Hadoop and/or other big data technologies. Advanced programming skills in Java, Python, R, C++, C#, etc. Knowledge of statistical and data mining techniques (regression, decision trees, clustering, neural networks, etc.). Experience with data visualization tool is plusExposure to online, mobile, and social data is a plus. Intellectual curiosity, along with excellent problem-solving and quantitative skills, including the ability to disaggregate issues, identify root causes and recommend solutions. Ability to independently own and drive model development, balancing demands and deadlinesStrong people skills, team-orientation, and a professional attitude. Our Advanced Analytics teams bring the latest analytical techniques plus a deep understanding of industry dynamics and corporate functions to help clients create the most value from data. Must Have: Enterprise Knowledge Data Management, Data pipeline, Python, SQL, AWS Centralising data stored in RDBMS, Data Ingestion, and Uploading data into the database. Education: Bachelor's degree in quantitative field like Computer Science, Engineering, Statistics, Mathematics or related field required. Advanced degree is a strong plus Read Less
  • Remote Senior C++ Developer  

    - Cardiff
    Senior C++ Developer Contract - 6 months, start ASAP, annual salary pr... Read More
    Senior C++ Developer Contract - 6 months, start ASAP, annual salary pro-rata Location - remote with travel to Reading area office on day 1 Why - Private Equity Investment + Growth Tech - C++ Qt Do you have 5+ years' experience of C++ development? Do you have working knowledge of Qt? We are working with a growing software vendor who have recently received private equity investment and have exciting plans to grow and product new software. They produce forward thinking financial services software used by thousands of customers in the UK. As a Senior C++ Developer you will utilise your knowledge of programming to help create and maintain their suite of software solutions. You'll contribute to the collaborative development culture with code reviews and mentoring of others. Senior C++ Developer - Responsibilities Develop new software for the products and services To assist the design, and maintenance of new and existing products Contribute via the team with the delivery of high-level system designs Collaborate across multiple technical teams Perform code reviews for other team members Contribute to an agile team via refinement meetings, stand-ups and sprint reviews Senior C++ Developer - Requirements 5+ years' commercial development experience using C++ Working knowledge of Qt, multiplatform Knowledge of XML / JSON / RESTfulAPI's Experience working on Linux and Windows based systems SQL Based database platforms Experience of code versioning tools (GIT / SVN) and Atlassian tool suite (JIRA, Confluence) Strong written and verbal English language skills Excellent communication and collaboration skills For more information please contact Katie at Matched. Senior C++ Developer / Senior C++ Engineer / C++ Developer / C++ Engineer / C++ Read Less
  • Remote Account Manager  

    - Cardiff
    Account Manager Skuuudle helps enterprise customers turn pricing, comp... Read More
    Account Manager Skuuudle helps enterprise customers turn pricing, competitor and market data into better commercial decisions. We work with large retailers, distributors, brands and industrial businesses across multiple markets and regions. As we grow, we are investing in how we look after our existing customers, and this role is central to that. The role This is an existing-customer role with retention as the priority. You will own a book of customers day to day, keep them engaged and getting value, and make sure they renew. Alongside that, you will grow accounts where it is right for the customer. It is not a new-logo sales role. Your job is to keep our customers successful, engaged and renewing, and help them do more with Skuuudle over time. At a glance Reports to: COO. Location: UK-based, remote, with occasional travel to customer meetings. Focus: A book of existing customers. Retention first, then growth. Package: Competitive base plus performance-related OTE, dependent on experience. What you'll do Own day-to-day relationships across a book of existing customers, with retention as your first priority. Own the customer handover for new accounts, coordinating with Operations so accounts start well, expectations are clear and onboarding runs smoothly. Run a regular cadence of check-ins and business reviews that keep customers engaged and show them the value and outcomes they are getting from Skuuudle. Drive adoption of our tool and services across each account, so customers get full value from what they have and rely on Skuuudle day to day. Spot risk early and act on it: low usage, quiet stakeholders, support issues or an approaching renewal. Grow accounts where it is right for the customer, through additional products, data, teams or markets. Turn happy customers into references, case studies and referrals. Build relationships beyond your main contact so accounts do not rest on a single person. Work with our Operations team to turn delivery and results into clear value for the customer. Be the voice of the customer inside Skuuudle, feeding client needs, gaps and feedback to our Operations and product teams. Handle renewals, everyday commercial terms and uplift conversations, partnering with the Strategic Account Director on larger, strategic or complex deals. Keep accurate records of account health, renewal dates, next steps and pipeline. What success looks like First 30 days: You understand Skuuudle's solution and how our data and reporting are delivered, you know the outputs clients receive and what good looks like for them, and you have started meeting the customers in your book. First 90 days: You know your book, have met your key contacts, and have a clear read on each account's renewal date, health and adoption, with next steps for each. First 6 months: Renewals landing on time, gross retention holding across your book, accounts healthy and actively using the product, and a qualified expansion pipeline taking shape. First 12 months: Strong net retention across your book, renewals consistently on time and with uplift where appropriate, healthy adoption, and a steady, qualified expansion pipeline. What you'll bring Experience managing a book of existing B2B customers, ideally in SaaS, data, analytics or a related field. A retention-first mindset: you keep customers successful, engaged and renewing. Confidence handling renewals, uplift conversations and everyday commercial terms. Well organised, with the discipline to track many accounts, renewal dates and next steps at once. Strong relationship skills with both day-to-day contacts and more senior stakeholders. A collaborative style that works closely with Operations, onboarding, product and support. Experience in retail, retail pricing, competitor or comparable market-data environments is a plus. Read Less
  • Remote Engineering Manager, Geo for Self-Managed Customers  

    - Cardiff
    GitLab is the intelligent orchestration platform for DevSecOps. GitLab... Read More
    GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. We're looking for a technical engineering manager (UK Based) to lead a team building and operating large-scale distributed systems. The ideal candidate combines deep technical expertise with strong operational instincts and a passion for building high-performing teams. You will lead the Geo for Self-Managed Customers team, which owns the Geo product end to end. Geo is tenant-to-tenant replication that sits between raw infrastructure replication and single-object transfer, and it is the foundation customers rely on for their disaster recovery strategies. What you'll bring: Proven track record building and owning large-scale distributed services, with the technical depth to dive into architecture and guide the team on technical strategy Experience in driving operational excellence and you've owned services running at four-nines (99.99%) SLOs and know what it takes to keep them there Experience leveraging AI tooling to boost team productivity, with real lessons learned from both wins and missteps A history of building and managing high-performing, accountable team cultures, including managing out when necessary Comfort driving complex projects to completion without relying on a dedicated TPM Experience leading distributed and remote teams effectively Key Responsibilities: Lead the roadmap and execution for the Geo product serving Self-Managed customers, setting clear direction in close partnership with the team’s Product Manager. Hire and develop a high-performing engineering team where members can thrive and deliver with quality and speed; the team is India-anchored, with EMEA backend/fullstack hiring to improve timezone overlap. Own the reliability, correctness, and performance of Geo replication as the core layer underpinning disaster recovery for Self-Managed deployments. Deliver bug fixes, API extensions, and new capabilities to the shared Geo codebase, maintaining relationships with the Geo SMEs embedded in the Dedicated Migrations and Resilience teams so day-to-day commits resolve quickly. Build and maintain runbooks, guardrails, and reviews so the team operates with rigor; ensure high-quality, timely responses to Geo-related escalations from Support and internal partners. Define, track, and report on delivery and operational metrics, using them to drive continuous improvement. Participate in the Incident Management on-call rotation to help ensure availability goals for Geo are met, working with reliability engineers and development team members. How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process . Read Less
  • Company Description We've been championing local businesses for over 6... Read More
    Company Description We've been championing local businesses for over 60 years. Where once our Yellow Pages helped those businesses get found and chosen, we now do this and much, much more with our proven digital marketing solutions, making us the UK's number one managed digital advertising partner for local businesses. Job Description Are you an experienced and driven sales professional ready to hit new heights in your career? Do you thrive on exceeding targets and being rewarded with competitive bonuses? If you're passionate about building relationships and delivering exceptional results, this is your opportunity to shine! At Yell, we’re seeking ambitious, proactive Business Development Managers to join our dynamic team. We value our colleagues and customers, offering an environment that supports your career growth while empowering you to make an impact. You'll have the chance to work in a high-energy, fast-growing digital marketing sector, helping businesses across the UK reach new goals. Our CEO, Mark Clisby says...’As part of the Field Sales team you will be working with a team of high performing, passionate customer centric individuals. We work as #Oneteam supporting one another to achieve our goals.’ About the Role: As a key player in our Field Sales team, you’ll be at the forefront of driving business growth. Your role will include: Hunting for New Business: Proactively prospecting through self-sourced and company-provided leads, you'll open doors to new clients. Tailoring Solutions: Engage in face-to-face and virtual consultations to fully understand customer needs and offer tailored digital marketing solutions. Closing Deals: Presenting, negotiating, and sealing the deal with new and existing clients to drive revenue growth. Client Management: Nurture relationships, ensuring a seamless customer experience and consistent account management for up to 12 months post-sale. Data Analysis: Conduct in-depth reviews to identify opportunities for growth, boosting client ROI and delivering long-term success. Qualifications Proven track record of success in sales (Field Sales or High Performing Telesales) Strong relationship-building and negotiation skills Resilience and a positive outlook in overcoming objections Excellent presentation skills—both verbal and written Experience in solution selling or SaaS (desirable but not essential) A full UK driving license is required with no more than 6 points Additional Information Why Join Us? Competitive Earnings: A fantastic base salary of £35,875, OTB 53,875, Car allowance of £5200 or £6200 depending on the car and it doesn’t stop there, as we offer uncapped earnings! Perks Read Less
  • Company Description We've been championing local businesses for over 6... Read More
    Company Description We've been championing local businesses for over 60 years. Where once our Yellow Pages helped those businesses get found and chosen, we now do this and much, much more with our proven digital marketing solutions, making us the UK's number one managed digital advertising partner for local businesses. Job Description Are you an experienced and driven sales professional ready to hit new heights in your career? Do you thrive on exceeding targets and being rewarded with competitive bonuses? If you're passionate about building relationships and delivering exceptional results, this is your opportunity to shine! At Yell, we’re seeking ambitious, proactive Business Development Managers to join our dynamic team. We value our colleagues and customers, offering an environment that supports your career growth while empowering you to make an impact. You'll have the chance to work in a high-energy, fast-growing digital marketing sector, helping businesses across the UK reach new goals. Our CEO, Mark Clisby says...’As part of the Field Sales team you will be working with a team of high performing, passionate customer centric individuals. We work as #Oneteam supporting one another to achieve our goals.’ About the Role: As a key player in our Field Sales team, you’ll be at the forefront of driving business growth. Your role will include: Hunting for New Business: Proactively prospecting through self-sourced and company-provided leads, you'll open doors to new clients. Tailoring Solutions: Engage in face-to-face and virtual consultations to fully understand customer needs and offer tailored digital marketing solutions. Closing Deals: Presenting, negotiating, and sealing the deal with new and existing clients to drive revenue growth. Client Management: Nurture relationships, ensuring a seamless customer experience and consistent account management for up to 12 months post-sale. Data Analysis: Conduct in-depth reviews to identify opportunities for growth, boosting client ROI and delivering long-term success. Qualifications Proven track record of success in sales (Field Sales or High Performing Telesales) Strong relationship-building and negotiation skills Resilience and a positive outlook in overcoming objections Excellent presentation skills—both verbal and written Experience in solution selling or SaaS (desirable but not essential) A full UK driving license is required with no more than 6 points Additional Information Why Join Us? Competitive Earnings: A fantastic base salary of £35,875, OTB 53,875, Car allowance of £5200 or £6200 depending on the car and it doesn’t stop there, as we offer uncapped earnings! Perks Read Less
  • Company Description We've been championing local businesses for over 6... Read More
    Company Description We've been championing local businesses for over 60 years. Where once our Yellow Pages helped those businesses get found and chosen, we now do this and much, much more with our proven digital marketing solutions, making us the UK's number one managed digital advertising partner for local businesses. Job Description Are you an experienced and driven sales professional ready to hit new heights in your career? Do you thrive on exceeding targets and being rewarded with competitive bonuses? If you're passionate about building relationships and delivering exceptional results, this is your opportunity to shine! At Yell, we’re seeking ambitious, proactive Business Development Managers to join our dynamic team. We value our colleagues and customers, offering an environment that supports your career growth while empowering you to make an impact. You'll have the chance to work in a high-energy, fast-growing digital marketing sector, helping businesses across the UK reach new goals. Our CEO, Mark Clisby says...’As part of the Field Sales team you will be working with a team of high performing, passionate customer centric individuals. We work as #Oneteam supporting one another to achieve our goals.’ About the Role: As a key player in our Field Sales team, you’ll be at the forefront of driving business growth. Your role will include: Hunting for New Business: Proactively prospecting through self-sourced and company-provided leads, you'll open doors to new clients. Tailoring Solutions: Engage in face-to-face and virtual consultations to fully understand customer needs and offer tailored digital marketing solutions. Closing Deals: Presenting, negotiating, and sealing the deal with new and existing clients to drive revenue growth. Client Management: Nurture relationships, ensuring a seamless customer experience and consistent account management for up to 12 months post-sale. Data Analysis: Conduct in-depth reviews to identify opportunities for growth, boosting client ROI and delivering long-term success. Qualifications Proven track record of success in sales (Field Sales or High Performing Telesales) Strong relationship-building and negotiation skills Resilience and a positive outlook in overcoming objections Excellent presentation skills—both verbal and written Experience in solution selling or SaaS (desirable but not essential) A full UK driving license is required with no more than 6 points Additional Information Why Join Us? Competitive Earnings: A fantastic base salary of £35,875, £53875 OTB, Car allowance of £5200 or £6200 depending on the car and it doesn’t stop there, as we offer uncapped earnings! Perks Read Less
  • Business Development Representative – Kent, Fully Remote Role Are you... Read More
    Business Development Representative – Kent, Fully Remote Role Are you a driven and experienced sales professional with a passion for building relationships and driving growth? We are looking for Business Development Representatives to join our expanding team and lead our outreach efforts across key regions in Kent, This role is ideal for someone with a proven track record in sales, a strategic mindset, and a genuine interest in grassroots football. As a Business Development Representative, you will play a pivotal role in introducing clubs to our innovative platform and supporting their development journey through our 5-Pillar Club Development approach. Employee Benefits A collaborative and supportive culture and working environment Competitive salary Vitality healthcare Death in Service Wellbeing hub Standard pension and holidays Professional development opportunities. Main Responsibilities Solution Sales Effectively communicate TeamFeePay's value proposition and tailor solutions to meet client needs with a needs led approach Learn and confidently promote, demo, and sell our system – Product Specialists are there to support, however BDR’s must have the ability to showcase our product Complete the pre-qualification process for all leads, aligning with company strategy Participate actively in pre- and post-sales activities. Pipeline Management Strategic thinking in terms of management of the sales funnel and planning around attracting new clubs to the platform. Travel to clubs and face to face engagement will be required as appropriate Track and manage the sales pipeline, ensuring timely follow-up and closure of deals through our Salesforce system, updating Salesforce at every stage of communication for accurate reporting Introduce new sales to the Onboarding Manager Be accountable for delivering on business targets and KPIs Plan and attend quarterly events and tournaments to engage with clubs Maintain and source contact information for the regional club prospect database Understand the club’s lifecycle and ensure continued success through various milestones. Continual Improvement Review and suggest improvements for automation and efficiency Collaborate with team members and other departments to achieve results and deliver exceptional club experiences. Brand Ambassador Represent the brand in your region and grow the footprint of TeamFeePay with grassroots clubs. Skills and Experience At least three years’ experience in a Sales or Business Development role Connections within grassroots football within your region Proficient in CRM software Proven experience of a similar role, achieving sales targets Strong interpersonal and communication skills Strong analytical and problem-solving skills High levels of resilience and patience Process-driven with a strategic mindset Able to work within a fast-paced, engaging environment Ability to identify and capitalise on opportunities arising within the customer base Team player Good time-management skills IT and computer literate – good working knowledge of Microsoft Office GCSE English and Mathematics (or equivalent). Read Less
  • Gigged AI is an On demand talent marketplace specialising in the IT an... Read More
    Gigged AI is an On demand talent marketplace specialising in the IT and technology sector. We have an opportunity live at the moment for a Finance Business Analyst (Accounts Receivable / E-Invoicing) - Hybrid/Glasgow All proposals will be reviewed on the Gigged AI platform. In order to send a proposal please head to app.gigged.a i and create a free talent profile and apply to the role directly All applicant proposals will be reviewed directly on the Gigged AI platform by the hiring manager. In order to send a proposal please follow the below steps head to app.gigged.ai and create a free talent profile once signed in, follow this link to the project - https://app.gigged.ai/find-a-gig/6zkGP7wDRpX you will now see a 'submit proposal' button please fill this in (intro, relevant experience, and attach CV to this) Contract: 6 Months Initial Location: Glasgow (2 days per week onsite) Rate: £500 per day (Inside IR35) The Opportunity: We're delivering a large-scale e-invoicing transformation programme across multiple countries. The programme focuses on enabling automated invoice submission to government tax portals, ensuring compliance with evolving local tax regulations and mandates. This role requires strong Accounts Receivable (AR) experience. Candidates must have a solid understanding of AR processes, invoice lifecycles and finance operations, with the ability to translate complex business and tax requirements into clear deliverables for technology teams. As the programme continues to expand throughout 2026, we're looking for an experienced Finance Business Analyst to join the team and help manage a fast-moving international delivery roadmap. What You'll Be Doing Gather, analyse and document business requirements across multiple country implementations Act as the bridge between Finance, Tax and Technology teams throughout the project lifecycle Translate finance and regulatory requirements into clear functional requirements, user stories and process documentation for technical delivery teams Work closely with solution architects, developers, product teams and third-party vendors to ensure requirements are understood and delivered correctly Facilitate workshops and requirements sessions with both local and global stakeholders Support the delivery of country-specific e-invoicing solutions, ensuring alignment with local tax regulations Manage changing priorities and implementation timelines across multiple jurisdictions Support testing, process validation, defect management and business readiness activities What We're Looking For Essential Experience Proven experience working as a Business Analyst on finance transformation, finance systems or regulatory change programmes Strong Accounts Receivable (AR) process knowledge and experience Experience working closely with both business stakeholders and technology delivery teams Ability to produce high-quality requirements documentation, process maps and user stories Strong stakeholder management and workshop facilitation skills Experience translating business requirements into deliverables that can be consumed by technical teams Ability to confidently engage with senior stakeholders and subject matter experts Highly Desirable Experience with e-invoicing, tax compliance, VAT or regulatory reporting initiatives Exposure to multinational or multi-country programme delivery Experience working alongside tax teams, tax consultants or finance compliance functions Understanding of invoice lifecycle management, tax controls and government reporting requirements Personal Attributes Strong communicator with the ability to influence and challenge stakeholders where required Patient and methodical approach to requirements gathering Comfortable working across different cultures and with teams where English may not be the first language Able to adapt quickly to changing priorities and programme timelines Confident facilitating discussions between finance, tax and technical stakeholders Read Less
  • Remote Customer Support Specialist  

    - Cardiff
    Welcome to MultiBank Group, a global financial pioneer established in... Read More
    Welcome to MultiBank Group, a global financial pioneer established in 2005 in California and now proudly headquartered in Dubai, UAE. We specialize in delivering cutting-edge trading technology, unparalleled liquidity, and exceptional customer service. Our extensive range of financial products includes Forex, Metals, Shares, Indices, Commodities, and Cryptocurrency CFDs. Join our thriving community of over 2 million clients across 100 countries, contributing to a daily trading volume exceeding US$ 35 billion. As a heavily regulated institution with oversight from 18+ financial regulators across 5 continents, and recipient of over 80 financial awards, MultiBank Group is devoted to innovation, excellence, and empowering our clients to achieve their financial goals. Role Overview We are seeking a Customer Support Specialist (Mandarin Speaker) to deliver responsive and professional support to clients across global markets. This role will primarily support Chinese-speaking clients during UK coverage hours and requires availability to work evening shifts. Responsibilities • Respond to client queries across live chat, email, and phone promptly and professionally. • Provide support to Chinese-speaking clients across UK and Canada coverage hours. • Deliver high-quality support during evening shift operations, ensuring service-level agreements and response-time targets are met. • Support clients through account opening, verification, funding, and withdrawal processes. • Help clients navigate MT4, MT5, and the MultiBank-Plus platform. • Escalate complex or sensitive cases to the relevant internal team and follow through to resolution. • Keep accurate records of client interactions and contribute to knowledge-base improvements. • Follow all compliance, KYC, and data-protection requirements. Requirements • Strong written and verbal communication skills. • Fluency in Mandarin and English, both written and spoken. Cantonese is an advantage. • A client-first attitude with patience, professionalism, and the ability to remain calm under pressure. • Comfortable supporting clients across live chat, email, and phone. • Eligibility to work remotely from the relevant location. Preferred Qualifications • Experience in customer support within Forex, fintech, brokerage, online trading, or financial services. • Familiarity with MT4, MT5, CRM systems, and ticketing platforms. • Experience supporting Chinese-speaking clients in a regulated financial services environment. Why Join Us? Work with one of the world’s leading financial derivatives institutions. Competitive salary plus performance-based incentives. Access to a dynamic, international, and fast-growing environment. Strong opportunities for career progression within a global financial group. Be part of a business committed to innovation, excellence, and long-term growth. Become part of our international community at MultiBank Group, dedicated to excellence, innovation, and shaping the future of finance. MultiBank Group is an equal opportunity employer. We welcome applications from candidates of all backgrounds and do not discriminate on the basis of nationality, gender, age, religion, or disability. Read Less

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