JOIN OUR FAMILY
At RBH we believe our people are
our biggest assets and understand the value in putting them first. Our approach
to diversity in the workplace, health & wellbeing, sustainability, and
individuality sets us apart from our competitors and is one of the reasons we
are rated Top 30 Best Places to Work in Hospitality! We
are passionate about the industry and always on the lookout for new talent
to join us on our journey...
OUR HOTEL
The Met Hotel is
entering an exciting new chapter in 2026, having been through a full renovation
that was designed to reimagine every touchpoint of the guest experience. To
shape this next era, we are looking for a passionate, dynamic and
results-focused Sales Manager to join and support us in continuing to build on
the hotel’s success. The perfect candidate will be someone with a proactive
mindset who can successfully account manage key clients, hunt for new business,
and ultimately drive revenue into our fantastic hotel. Here you will report
directly into the Sales Director and work with a variety of different clients,
industries, and segments.
At The Met, we
believe that extraordinary hotel experiences are made by the people behind
them. If you’re looking for a role where you can grow, develop, and be part of
a vibrant, dynamic team, this is your chance to make a real impact.
A DAY IN THE LIFE OF A SALES
MANAGER AT THE MET HOTEL
What you'll be doing...
Reporting to the Sales Director,
you can expect your working day to include the following:
Proactively uncover new prospects for the
hotel and maximise conversion of new business.
Work within current business strategies
and recognise potential opportunities.
Responsible for the conversion of the
hotel’s new business pipeline across all market segments and heavily
assist in converting enquiries and achieving our annual budget.
Build and grow the relationships with our
key clients.
Respond to corporate RFPs and contract
corporate accounts.Complete all re-negotiation and re-contracting
of annual rate agreements to ensure that new contracts are in line with the
hotels’ agreed financial KPI’s.Investigate new areas of business in terms of
market development into new territories and market segments to quantifiable
targets.Analyse the local market trends and competitor
activity to identify hotel leads.Production and delivery of the sales
performance reports (versus targets, KPI’s and overall sales objectives)
Take responsibility for an allocated
portfolio of LNR accounts, undertaking complete account management
responsibilities for maintaining, developing, and maximizing opportunities
for the hotels and group where appropriate, achieving individual targets
set for the year.
Host clients, arrange FAM trips and
attend networking events, corporate travel, and industry events on behalf
of the hotel to gain knowledge and new business.
Ensure effective communication with other
hotel departments to enable the smooth operation of in-house groups and
functions.Support in the completion of the monthly
consolidated board sales packs and the monthly commercial reviews with the
Senior leadership team.Input enquiries into SalesForce and
ensure the system is continuously updated.
WHAT WE NEED FROM YOU
We hire mostly on personality
& potential but here are a few of our requirements...
To succeed in the role of Sales
Manager, you will need the following qualities and skills:
A track record of sales achievement with at
least 1 years’ experience in the service and hospitality industry is essential
for this role - Previous experience as a Sales Manager achieved within the UK
market, with a good understanding of hotel business mix needs of transient and
MICE business, MICE experience will be advantageous.Strong strategic planning skills, with the
ability to look ahead and put strategies in place to support the plans.A
degree of knowledge of all market segments i.e., corporate, conferenceIt is
essential that you can work well under pressure, with minimal supervision
and maintain high standards and attention to detail.Exceptional
communication, organisational and negotiation skills with both internal
and external stakeholders with a good working knowledge of Microsoft
Office (Word & Excel).Is
proactive, likes to be creative and has a passion for sales and hunting
for new business.A
positive attitude and superb work ethicA full
driving license.Experience
of Opera Cloud or Opera would be desirable.
WHAT WE OFFER
You will have access to a
benefits package we believe truly works for our people and enhances our overall
culture...Discounted
hotel room rates for you and your friends & familyAn
additional days leave for your birthday Enhanced
Maternity, adoption & shared parental leave 30%
F&B discount at RBH hotels Refer
a Friend scheme (earn £250 for each referral up to 5 referrals) Wagestream
- choose how and when you get paid Life
Insurance Employee
Assistance Programme Social
and wellness events and activities all year round Free
meals on duty saving you over £1000 per yearAnd much more!
EQUAL OPPORTUNITIES
RBH Hospitality Management is an
equal opportunity employer. We believe in hiring a diverse workforce and
sustaining an inclusive, people-first culture. We accept and celebrate our team
for who they are and welcome people of all races, disabilities, sex, gender
identities and reassignment, sexual orientation, ages, pregnancy and maternity,
religion or belief and marriage and civil partnerships. We keep our
recruitment process simple and consider applicants on their abilities alone to
ensure a fair interview process. If at any point throughout our process you
require reasonable adjustments, please
contact careers@rbhmanagement.com.
Read Less