WHAT TEAM WILL YOU BE JOINING?
This role is in our Human Resources Team which is spread across our London, Manchester,
Leeds, Edinburgh, Dubai, Dublin and Warsaw offices, and supports the business internationally. The HR Team is made up of various smaller teams including Learning and Development, Reward, Resourcing, HR Operations HR Business Partnering and the CSR and Diversity team.
If you want to work for a team highly regarded for their knowledge, expertise and quality, who are leading a culture of continuous development across the firm, then Learning and Development is the team for you.
Our vision is to support the firm in achieving its strategic objectives through the creation and embedding of innovative and impactful learning, where everyone can become the best that they can be. We do this by providing a broad range of face to face, on demand and virtual learning designed to suit all needs and career paths.
Our work is constantly evolving, to mirror the internal and external environment, so you will have huge scope to be involved in a number of initiatives across the team, and collaborate with colleagues in the team and wider firm. You can expect a varied, fast paced and diverse role within an inclusive, collaborative and friendly team. This role can be based in either
Leeds or Manchester and includes frequent travel to the other UK offices, especially London, to administer learning programmes.
AG have a modern approach to work and offer excellent opportunities for learning and training.
We are committed to having a diverse team and actively encourage applicants from diverse backgrounds and communities. We have a number of inclusion initiatives and employee networks that provide space to discuss the differences that make us who we are and the ways in which we can celebrate this at AG.
WHAT WILL THE ROLE INVOLVE?
This purpose of this extremely varied role is to support the smooth running of learning and development activities across the firm
• WHAT WILL THE ROLE INVOLVE
• The following list, whilst not exhaustive, gives a flavour of what you can expect in the role;
• Scheduling learning sessions for colleagues and Partners across the firm
• Creating, producing and distributing AG branded materials to support online and face to face learning.
• End to end administration of L&D programmes and events, including on-site coordination, delegate support and organising all logistics and materials required for the smooth running of the event
• Supporting L&D sessions by acting as a technical producer on Zoom and Microsoft teams
• Editing recordings from virtual sessions and supporting the creation of on demand digital learning content
• Maintaining the Learning Hub on sharepoint to market learning opportunities and resources across the firm
• Liaising with internal and external facilitators to support and arrange the logistics for the delivery of virtual, on demand and face to face learning.
• Producing and sending succinct and informative communications pre and post learning
• Being a point of contact for prospective learners and new joiners relating to questions about learning and development and how to access it at AG.
• Monitoring learning enrolments and requests and communicating these to L&D facilitators and management
• Provide administrative support on the various learning and career related projects
• Support onboarding of suppliers and new learning requests.
• Following up with delegates post learning to send evaluation and other resources
• Ownership and maintenance of templates and key learning documents e.g the learning and development brochure.
• Materials administration- maintaining, shipping and tracking all learning materials for use across all offices and venues
• Organising psychometric evaluators and reports
• Handling confidential or sensitive information in line with data protection policies for programmes, coaching conversations and psychometric profiles
• Support with L&D invoicing and raising purchase orders
• Support the Learning and Development inbox in a timely and professional manner.
• Become a super user for our learning management system and ensure sessions and attendance are accurately processed through the system to ensure accuracy in reporting.
WHAT SKILLS WILL HELP YOU BE SUCCESSFUL IN THIS ROLE
Any successful applicant will need the following skills and competencies:
• Desire to work in a fast paced administrative role, with varied tasks and stakeholders
• Highly computer literate with Microsoft Office skills. You are adept with Excel and outlook email and can collate and organise information effectively.
• Good attention to detail and ability to work efficiently to a consistently high standard
• High quality communication and interpersonal skills, you have a professional approach to delivering communications and updates by phone, video-call, in person and written correspondence.
• The ability to interact professionally with colleagues of all levels and external clients and suppliers.
• Good organisational and diary management skills
• An ability to manage conflicting requests or concurrent multiple projects, including rearranging training sessions and co-ordinating fast paced schedules. Diary management experience would be helpful.
• An ability to problem solve, willingness to get involved and show initiative
• A collaborative team player who has an interest learning and development.
OUR APPROACH: IMAGINE THE BEST YOU CAN BE
• Everything we've accomplished can be traced back to our people and the way we work. Our reputation is something we are proud of, and constantly invest in.
• Here, you'll do high calibre work, with high-character colleagues who care for one another and our clients.
• Are you up for the challenge?
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