Ned’s Club Downstairs, The Vault, is a late-night cocktail lounge and club space in the original bank vault. As the Vault Assistant Manager, you will support the Vault Manager and the Ned's Club senior leadership team in overseeing the space,, taking the reins whenever they aren’t on site and partnering on all commercial and strategic elements of running a successful business.
Do you want to join one of the best places to work in hospitality?
What’s the role?Vault Assistant Manager
About The Ned:The Ned and Ned’s Club are a global collection of hotels, clubs, spas, and restaurants for like-minded individuals to meet, work and have a good time.
The Ned launched in 2017 in the heart of the City, in the former Midland Bank headquarters. The Ned
City of London houses Ned’s Club - a private members’ space, gym and rooftop - alongside a public spa, a full floor of events spaces, ten restaurants and bars and 248 hotel bedrooms.
As a key part of the management team, you will:Supporting Vault Manager in delivering all operational, commercial, experiential, and people performanceYou’ll contribute to and drive the late night lounge strategy to achieve our goals and build a long-term vision for the brandClosely monitoring financial performance, you’ll provide direction and take decisions where needed to protect and drive profitability, including labour scheduling, expense control, sales forecasting, annual budgeting process and month end performance analysisOur customer and member experience are central to success, and you’ll be obsessive about any detail that has the potential to make or break thisYou’re accountable for ensuring the whole team delivers exceptional service and equally, you’ll hold them to account for performance as measured on the restaurant balanced scorecardAs an accountable person for health and safety and labour relations, you’ll ensure that all regulatory compliance is maintainedSupport with all people leadership tasks - including team recruitment, development and performance chats, onboarding new starters - this is a great role for growing manager who wants to build their people management skillsetWork shifts that start earliest at 4 pm and finish latest at 5 am
What you can bring to the role:Previous leadership experience with a proven track record of delivering outstanding food, guest experiences, and people managementOur customers and guests expect the best, so high standards are essentialAn organised and detailed manner is necessary, as impeccable record keeping is needed to maintain records for our safety and audit standardsA commercial mindset is non-negotiable in all our leaders as you will be supporting in delivering excellent financial performance and resultsOur operation can be a high-pressure environment, but you’ll be the steady presence that our team look to, so a calm demeanour and a genuine passion for providing guests with an exceptional experience every time is essential
What can The Ned give you?Salary of up to £45,000 per year, including service chargeEvery house membership at Soho HouseNed’s Club incentive planComplimentary meals in our friendly team restaurant, Neddy’s including monthly payday breakfastExciting learning and development programmes to help progress your careerExclusive rates at The Ned for staying and eating for you, your family and friendsWellbeing and health benefits, including Reward Gateway and Stream, with access to gym, shopping, and cinema discountsYour birthday off after a year of service and more holiday after five yearsPaid volunteer dayRefer a friend schemeRegular social events, including an annual pool partyEmployee assistance programme – 24/7 advice and supportReward and recognition initiatives
At The Ned, we don't just celebrate our diversity, we challenge ourselves to do even better. The Ned is committed to being the best place to work, and ensuring that we have a leading diversity, equity and inclusion programme is central to making that vision a reality.
Please let us know of any specific needs you may have during your interview.
All candidates must be eligible to live and work in the UK to be considered for this role.
Apply today and join us as an Vault Assistant Manager
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