Job Description
Job Role: Mobile Response Officer (Security)
Working Hours: 4 on 4 off shift pattern, 42 hours per week average (12 hours shift) - we have days & nights available, however, you must be flexible to cover day and night shifts when required.
Pay: £12.60 per hour
Location: Working out of
Chester Business Park, CH4 9QE
Reporting to: Support Services Manager
Overview
An exciting opportunity has arisen at Anchor Group Services, for an experienced Mobile Response Officer to join our established mobile response team based out of
Chester Business Park.
As Mobile Response Officer, you will be responsible for alarm activations and deactivations, carrying out scheduled locking and unlocking of client buildings, and conducting mobile patrols to ensure the safety and security of multiple sites. You will also work closely with the Support Services Manager and our 24-hour Control Room to deliver an exceptional standard of service to our clients.
A full UK driving licence and a valid SIA Licence are essential, along with excellent customer service skills and the ability to adapt quickly to different environments and tasks.
Duties include:
Protecting the client’s property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI’s) and site-specific procedures
Following set run sheets and completing appropriate documentation
Secure client premises by reliably performing scheduled locking and unlocking procedures
Conduct thorough foot patrols and detailed building inspections to identify and report any security risks or irregularities
Respond promptly to alarm activations, assessing situations and taking appropriate action to safeguard property and people
Carry out regular site and welfare checks to ensure the safety and well-being of staff and visitors
Liaise effectively with emergency services during incidents, providing clear information and support as required
Perform routine company vehicle checks to ensure safety, compliance, and operational readiness
Undertake parking enforcement and monitoring duties in line with client requirements and company policy
Adapt quickly and appropriately to different environments and tasks while maintaining a strong security presence
Provide detailed incident reports and maintain accurate logs for audit and compliance purposes
Support ad-hoc tasks such as supervising deliveries when required
RequirementsFull UK Driving Licence - ESSENTIAL
Valid frontline SIA licence DS or SG - ESSENTIAL
Full 5-year employment checkable history - ESSENTIAL
Basic vehicle upkeep and maintenance knowledge associated with a driving role
Basic computer/smartphone literacy
Good customer service skills
Experience of conflict resolution and the confidence to handle confrontational situations in the correct manner
Good written and verbal communication
Time-keeping skills and punctuality
Flexibility to meet the job requirements
BenefitsAccess to a range of nationally recognised courses to help further your career, via the Anchor Academy
Access to SIA and First Aid training at discounted rates, with financial support available
Auto Enrolment Pension (if earnings reach the minimum requirement for auto-enrolment)
Stream - access to pay as you earn it
Cycle to Work Scheme Available
Full uniform provided
Free Employee Assistance Programme 24/7 including access to counselling
Hospital Saturday Fund
Reward and Recognition awards
What’s Next?
If you would like to be considered for this position, APPLY NOW and we will be in touch.
Other companies may call this role: Mobile Response Officer, Mobile Responder, Security Responder, Mobile Security Officer, Alarm Call Out Responder, Mobile Security Patrol Officer, Rapid Response Security Officer, Security Response Specialist, Mobile Surveillance Officer, Protective Services Response Officer, Emergency Response Security Agent, Field Security Officer, Security Operations Officer, Mobile Security Response Coordinator, Mobile Guard, Response Patrol Officer
Within commuting distance of: Liverpool,
Chester, Wrexham, Birkenhead, Rhyl, Denbigh, Ruthin, Wallasey, West Kirby, Ellesmere Port, St Asaph, Runcorn, Widnes, Flintshire, Cheshire, Connahs Quay, Flint, Mold
Requirements
Full UK Driving Licence - ESSENTIAL Valid frontline SIA licence DS or SG - ESSENTIAL Full 5-year employment checkable history - ESSENTIAL Basic vehicle upkeep and maintenance knowledge associated with a driving role Basic computer/smartphone literacy Good customer service skills Experience of conflict resolution and the confidence to handle confrontational situations in the correct manner Good written and verbal communication Time-keeping skills and punctuality Flexibility to meet the job requirements
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