Location
Ansty / Home
In a nutshell
The Returns and Stock Exit team is responsible for bridging customer, operational and commercial factors to minimise returns and maximise margin from returned, refurbished or clearance products. We do this by helping customers keep what they buy, and maximising margin recovery from products we need to clear (returned, refurbished or end of range product).
As the Stock Exit Lead, you will be responsible for developing, reviewing and driving the stock exit processes & activities across Argos for stock we want to exit out of the business. This will involve cross functional management and optimisation of where we sell refurbished, end of range "terminal stock" and excess stock inventory, and ensuring we exit stock in a timely and profitable manner.
What you need to do
Develop, drive and implement processes to facilitate stock exit, using a continuous improvement mindset and approach
Develop, drive and deliver reporting & actionable insight, drawing on complex analytics to influence stakeholders and drive upstream decisions, identifying working capital & margin risks across Argos channels for the business.
Manage category team relationships through providing; training & support of process, stock exit reporting, price & exit recommendations, and data for establishing supplier agreements. Embed best practice and identifying opportunities for improvement.
Lead the RO recall process plan for Argos stock to ensure we effectively sell thru stock via the best exit route, in a timely manner, balancing stores & LFC's capacity. Establish the annual plan for RO recall cycles. Consult with HOB & HOMs re: appropriate inventory, and co-ordinate the reverse flow processes with Retail central ops & Supply chain management.
Plan, track & manage the stock exit trading performance, collaborating with Digital & Trading Teams to drive digital trading & marketing plans & site & line listings optimisation.
Be the stock exit subject matter expert for Commercial Buying & Merchandising Category teams, Retail Operations, Distribution, and Digital teams.
Support the Stock Exit Administrator to turn data into insight, report optimisation & stakeholder management.
Support the Stock Exit Operations Manager to deliver the Stock Exit strategy.
Plan weekly priorities, periodic activity, and annual programme & initiatives to achieve the departments Stock Exit budget metrics & objectives.
Key measures of success will be: Effective & timely reporting to enable stock exit decisions, keep stock volumes under control, and optimising stock exit recovery%.
What you need to know and show
Qualified to GCSE standard with excellent numeracy and good literacy skills.
Strong Excel skills essential with good knowledge of Access, Business Objects, MicroStrategy, Power BI advantageous, Word & PowerPoint to a competent standard.
Strong Analytical thinking & commercial acumen, with experience of turning data into insight, and insight into action.
Experience in developing complex analytics and reporting, including sourcing and manipulation of data from multiple sources, and modelling scenarios to be able to self-serve insight requirements.
Experience within merchandising, stock or supplier management desirable to demonstrate an understanding for financial planning & inventory management, and build credibility with key senior stakeholders across Buying, Merchandising & Supply Chain.
Experience with conflict resolution and stakeholder engagement to demonstrate strong relationship building skills with the ability to engage & influence colleagues, teams, senior & external stakeholders with competing viewpoints and/or priorities.
Great communication skills to influence & engage, with experience of being a subject matter expert desirable to show thought leadership.
Strong relationship building through cross functional working & collaboration, with a customer service mindset required to succeed in this central support division.
Continuous improvement mindset looking for opportunities to drive efficiencies and save costs in this evolving area of the business.
What decisions I can make including budget
This role requires regular and proactive interaction with Suppliers, Commercial category teams, Retail Operations, Finance and Distribution teams and will need to able to inform, influence and debate with these key stakeholders effectively. Decisions include:
Plan & prioritise the how & the when to execute key stock exit reporting, processes, and activities, alongside ad hoc projects to manage weekly workload, periodic performance & annual budget & goals (recognising direct & indirect teams plans & capacity)
The RTM and RO operations will require decisions on timings and capacity within the annual cycle, and the responsibility to plan, consult & execute effectively.
Own the "What" & "how" to provide guidance & direction to commercial teams regarding markdown & stock exit strategies, to manage channel exit inventory vs. Budget
Plan & prioritise workload for the Stock Exit Admin on a weekly basis, and set stretching goals to meet team objectives and drive their development.
Support we will provide
Sainsbury's Learning & Development platform, including line management support.
Support from the wider Returns and Stock Exit Team
Support from the Distribution Team and Finance.
Work-life balance is important to us, so we offer our colleagues as much flexibility as possible in line with the needs of their role. We trust them to decide how, where and when they work, combining remote and collaborative working with a flexible approach to hours, giving them plenty of time and space for life outside of work whilst delivering against our business goals.
We are committed to being a truly inclusive retailer so you'll be welcomed whoever you are and wherever you work. Around here, there's always the chance to try something new - whether that's as part of an evolving team or somewhere else across the business - and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working. When you join our team, we'll also offer you an amazing range of benefits. Here are some of them:
Starting off with colleague discount, you'll be able to save 10% on your shopping online and instore at Sainsbury's, Argos, TU and Habitat, and we regularly increase the discount to 15% at points during the year. We've also got you covered for your future with our pensions scheme and life cover. You'll also be able to share in our success as you may be eligible for a performance-related bonus of up to 10% of salary, depending on how we perform.
Your wellbeing is important to us too. You'll receive an annual holiday allowance and you can buy up to an additional week's holiday. We also offer other benefits that will help your money go further such as season ticket loans, cycle to work scheme, health cash plans, salary advance (where you can access some of your pay before pay day) as well access to a great range of discounts from hundreds of other retailers. And if you ever need it there is also an employee assistance programme.
Moments that matter are as important to us as they are to you which is why we give up to 26 weeks' pay for maternity or adoption leave and up to 4 weeks' pay for paternity leave.
Please see www.sainsburys.jobs for a range of our benefits (note, length of service and eligibility criteria may apply).
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