Job DescriptionJob Description
£28,270 per year, plus a great range of benefits Shift detail: Early Shift, Working any 5 from 7 with typical shift pattern 06:00 - 14:00, with some flexibility required 40 hours per week Bicester, OxfordshireIf you're as ambitious as we are and eager to advance your career in Supply Chain Logistics, this is your opportunity to make a real impact. Join us as a Transport Administrator on a permanent basis at our Fresh Direct depot in Bicester, Oxfordshire.  You'll play a vital role in ensuring smooth and efficient operations; working closely with managers, multiple departments, and the wider team to drive seamless solutions that enhance our delivery service.This is an onsite role where you will be required during critical operational hours on rotating shifts. You'll be part of a team of administrators, collaborating effectively across shifts to keep our operations running smoothly.  Together you will support drivers once they've completed their deliveries, ensuring that every debrief is thorough and all performance metrics are captured accurately. You'll handle filing, paperwork preparation, and professional communication via phone, managing both incoming and outgoing calls with confidence. Additionally, your computer literacy will be key as you'll be entering data, processing invoices and credit notes.We’re looking for someone with a proactive mindset, if you are someone who thrives in a fast-paced environment and embraces change to elevate overall customer experience.  To excel in this role, you'll need to be a strong communicator with previous customer service experience in a fast-paced setting.  Having a solid understanding of Microsoft Outlook, Excel, is essential (ERP systems SAP or D365 of an additional advantage). If you have experience in fleet or distribution, that’s a plus—but not a deal-breaker. We believe in training the right people, so if you bring a can-do attitude and a willingness to learn, we’ll give you everything you need to succeed.This is a great role that offers the opportunity for progression within a large organisation.  In addition to a competitive monthly salary, 31 days annual leave (inc. statutory) and company pension, you can also look forward to the following benefits:Wagestream – Access to an app that gives you early access to your earned salary and supports financial wellbeingThe option to purchase additional annual leaveHelp at Hand - Access to 24/7 GP appointments, physiotherapy and a range of health and wellbeing services for you and your familyLife assuranceAccess to Sysco Perks offering discounts across a wide range of products and services – from gym membership to your weekly supermarket shopThe ability to purchase our products at hugely discounted prices  To enjoy the rewards of joining our supportive team, apply now. Read More Read Less

Job DescriptionRed Rock Partnership have a vacancy for Telesales/ Appointment Setter based within Permanent Recruitment Division at one of our branches (Lincoln, Wakefield or Peterborough).About the business:Red Rock Partnership is a national recruitment provider supporting our clients in a true partnership approach delivering a best-in-class service. This is a great opportunity to join a people-centred organisation with a fun and friendly culture. Red Rock Partnership Ltd provide employees to the industrial recruitment sector and are growing and developing our commercial and permanent recruitment offering. As we record highest ever sales in our 13-year history, we now wish to build on this growth by adding to our established teams.Red Rock Partnership strives to support and inspire all its employees, challenging them to achieve their best work and to meet and surpass their own personal goals. If you are a passionate individual and would like to work in a fun, fast-paced, and exciting atmosphere, please consider joining our team.About You:We are seeking individuals who have a successful track record in the telesales/ appointment setter position. This is a role for someone who does not give up easily and understands the hard work it takes to achieve the service goals they are working towards.The perfect candidate is a self-starter, passionate and a well-disciplined individual who wishes to over-deliver and contribute to the future growth and development of our business. This position will report to the Branch Operation Director.Key Role Accountabilities:Outbound Calling: Proactively make outbound calls to potential customers to promote our products/services.Arranging Meetings: Arrange sales meetings for the Permanent Recruitment Division representatives with prospect clients.Sales Targets: Achieve agreed-upon sales targets and outcomes within schedule.Customer Needs Analysis: Understand customer needs and requirements to offer suitable solutions.Record Keeping: Maintain records of calls and sales and note useful information.Product Knowledge: Develop a thorough understanding of the company's products or services.Feedback Collection: Gather feedback from customers or prospects and share it with the internal team.Collaboration: Work closely with the Permanent Recruitment Division to develop strategies and streamline sales processes.Skills Required:Excellent interpersonal and communication skillsStrong phone presence and experience with handling high volume of calls.Ability to understand and demonstrate good customer serviceFluent in EnglishMicrosoft SkillsAbility to react to short notice demands and prioritise effectivelyExcellent organisational skillsA minimum of 1 year's telesales / appointment setting experienceRelationship building skillsStrong time management and organisational skillsTarget driven attitude to achieve team and individual goalsStrong interpersonal skills with engaging and likeable personalityRemain calm under pressure with the ability to meet strict deadlinesHighly organised both in written and verbal communicationsSolution orientated incorporating creative and innovative ideasThis is an excellent opportunity to join a progressive business who invests in people. Should you feel that your skills and experience match the above we would be delighted to receive your application. Due to the volume of applications unfortunately we are unable to provide individual feedback. If you have not heard from us within 10 working days, please assume that your application has not been successful on this occasion. PandoLogic. Keywords: Sales Appointment Setter, Location: Lincoln, ENG - LN4 2RN Read More Read Less

Job DescriptionRed Rock Partnership are delighted to be working with our prestigious client in , Holme-on-Spalding-Moor who are looking for Harvesting Manager to join their busy team.About the Business:Our client are a one's of the UK's Leading and most innovative mushrooms suppliers, using cutting edge technology to push forward their ambitious plans for further growth.About the role: Managing the harvesting of mushrooms in a sensitive and delicate manner to reach the desired pick rates for the efficient harvesting of the mushroom crops, managing the planning and organisation of the houses along with the Pickers & Placers competencies, Supervisor competencies, training and H&S and food safety for the houses. This is a permanent position. About The Offer:28 including bank holidays.Holiday year runs from April - March.2 x 30 mins breakUp to £55,000 per annum5/7 days to suit business needsOvertime during peak periods will be required. Weekend work as requiredCompany offers support with relocation
Responsibilities:Ensuring picking quality and quantity to reach targets set per hour per picker. Training, coaching and mentoring people/supervisors to reach the desired level of pick rates. Completing Manning plans for the growing rooms and organising staff with agency if/when required.Making decisions on staffing, recruitment and general people planning.Assess the crop within the houses daily and ensure the correct manning and plans are in place in line with anticipated yields. Ensure that graze picking is been carried out properly on the farm to maximise crop yield and quality.Ensuring that the products presented are of the highest possible standard; with particular focus given to weights, sizing, stem length, punnet identification and capping up.Attend the daily operations meeting to plan people, yields, houses and hours of work for the following day. Ensure customer orders are fulfilled by planning picking with packhouse sales requirementsEnsure New Pickers & Placers following relevant safe systems of work and Safe operating procedure. Encourage positive and cohesive teamwork to hit picking targets for the day. Liaise with the Harvesting Team Leaders, Harvesting Supervisors, Growing Manager, Production Manager & Engineering Manager with any issues with team members, yields, Machinery.Monitor and evaluate picking statistics on an ongoing basis. Ensure that all harvesters achieve the minimum targets and use the disciplinary procedure where necessary. Ensure you work safely in line with protocol. Report any issues to Operations Director immediately and promptly. To detect and rectify any issues in a timely manner, which affects the performance / safety of plant or equipment.Champion industry best practices and promote the introduction of new technologies, where applicable.Ensure food safety culture and legislation and guidelines as well as company policies are adhered to.Member of site's Food Safety, HACCP, TACCP and VACCP team.To adhere to and promote best practice in accordance with company health, safety and quality regulations.To ensure GMP (good manufacturing practices) and housekeeping (clean as you go) are strictly adhered to.Control and minimise waste and play an active part in continuous improvement.Ensure all completed work is safe and hygienic and complies with FSA and health and safety legislation.Ensure all work carried out complies with relevant health and safety standards,To have a duty of care to yourself and others.Liaise with Senior Management Teams with any reasonable requests.Drive own personal development through training and work-based experience.To undertake such other duties as may be required from time to time, that reasonably fall within the scope of the post.Flexible approach to working hours. Skills & Experience:Harvesting experience (ideally mushrooms)Previous experience at a supervisory level in soft fruit or with a different edible horticultural crop.Good communication skills & people management skillsExcellent organisational and interpersonal skillsExcellent written and verbal communication skillsGood basic IT & Numerical skillsTeam playerPrevious experience as a Harvesting Manager in farming industry.Advanced Food Hygiene QualificationDegree level EducationThis is an excellent opportunity to join a progressive business who invests in people. Should you feel that your skills and experience match the above we would be delighted to receive your application. Red Rock Partnership are working as a recruiting partner to handle all recruitment activity. Due to the volume of applications unfortunately we are unable to provide individual feedback. If you have not heard from us within 10 working days, please assume that your application has not been successful on this occasion. PandoLogic. Keywords: Agricultural Manager, Location: Holme on Spalding Moor, ENG - YO32 9WN Read More Read Less

Job DescriptionPayroll Processor Red Rock Partnership Ltd, a National Recruitment Provider are now recruiting for an experienced Payroll Processor.Our vacancy offers the right candidate the opportunity to work within our Head Office in Lincoln, working within a busy team with opportunities for growth and development.The successful candidate will be involved in providing payroll support to the RRPL teams across multiple sites throughout the country. Main duties will include but are not limited to:To process all aspects of payroll to ensure the accurate payment of wages within certain deadlinesTo process & administrate weekly payroll reports, including the data inputting of new starter information for submission to HMRCLiaising with RRPL teams across various Branches and On Sites, via phone or email, to answer any queries and ensure payroll is processed accuratelyResponding to Client and Employee emails or calls to assist with any payroll queriesCompletion of any ad hoc projects as requested by the Payroll ManagerWork effectively within a team and maintain a positive working relationship with RRPL colleaguesWorking hours are Monday to Friday 8.30am to 17.00pm. Salary £27,000 per year.The key attributes that we are looking for are:Experience of completing and running payroll to a high standard within limited time framesFully competent with the use of Microsoft OfficeAbility to communicate effectively with people at all levels, both verbally andExcellent attention to detail to ensure accuracyAbility to work well within a teamHighly organised and proactiveAble to work well under pressureShares our passions for successThis is an excellent opportunity to join a progressive business who invest in people. Should you feel that your skills and experience match the above we would be delighted to receive your application.Due to the volume of applications unfortunately we are unable to provide individual feedback. If you have not heard from us within 10 working days, please assume that your application has not been successful on this occasion.PandoLogic. Keywords: Payroll Specialist, Location: Lincoln, ENG - LN4 2RN Read More Read Less

*Locations*: London | Amsterdam | Brussels
Who We Are
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.
 
To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.
*About BCG Platinion*
 
BCG Platinion’s presence spans across the globe, with offices in Asia, Europe, and South and North America. We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale.
What You'll Do
At BCG Platinion we're keen to engage with experienced, passionate and creative Solution Architects that have domain knowledge on the Insurance sector, who will help us unlock our client's digital potential and ignite change. We will also consider applications from other domains that are willing to learn and develop their skills within the Insurance sector.  
 
We build unique IT solutions to the complexities our clients face, while providing our people with opportunities to explore and grow. A community of leading experts, BCG Platinion team members have a natural springboard for professional growth and deeper opportunities to excel.
 
You will work alongside a bold, energetic and collaborative team. You will evaluate and coach our clients' technology teams, define technology strategies, architect their solutions and help us design the future. You will develop and grow by being exposed to new and complex challenges daily. Together with our clients, you will develop superior digital and technology concepts and architecture solutions as well as support technical implementations actively and on site, applying your sound technical know-how, your understanding of business contexts, and your analytical and conceptual skills.
 

What You'll Bring
* 5-10 years' experience in IT architecture, digital delivery or technology consulting
* Expérience of working in the consulting industry
* Expérience working in the Insurance domain with experience of working on one or multiple Insurance solutions is highly desirable. We will however also consider applications from other domains that are willing to learn and develop their skills within the Insurance sector. 
* Experience leveraging emerging technology within the insurance domain
* Expertise defining target architectures and good working knowledge of enterprise integration patterns
* Experience in Data concept (management, security, governance, database, integration, quality)
* Experience around cloud solutions, AI and microservices
* Experience in reporting and analytics is welcome
* University degree with above-average academic performance in a mathematical-scientific field, information technology, or business administration
* For candidates based in London: Fluent in English.
* For candidates based in the Netherlands: Fluent in English; Dutch is highly desirable. 
* For candidates based in Belgium: Fluent in English, with French or Flemish as an additional requirement. 

Additional info
   

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.

BCG is an E - Verify Employer. (Click here )( for more information on E-Verify. Read More Read Less

Who We Are
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do
The Responsible AI Senior Analyst plays a critical role leading interaction with our AI product teams to ensure alignment with our Responsible AI policy, principles, and standards, as well as supporting the design, continuous improvement, and execution of the overall Responsible AI program at BCG.
 
YOU'RE GOOD AT: Working in a fast-paced environment where you engage with a myriad of AI product teams working across client, industry, and geographic contexts to help them identify Responsible AI risks and develop mitigation plans, using your experience with and passion for Responsible AI to look for ways we can continually improve our program, while coordinating with stakeholders across BCG and contributing to thought leadership. Responsible AI Senior Analysts work with a diverse set of stakeholders to:
 
* Ensure responsible development of AI products by providing Responsible AI expert support to AI product teams, including conducting independent product reviews, responding to ad hoc support requests, and facilitating workshops and learning opportunities
* Engage directly with client teams on Responsible AI-related issues across the entire software development lifecycle of an AI product
* Oversee execution of the Responsible AI risk monitoring processes (e.g., identify and assess risks, oversee development of mitigation plans, escalate issues, recommend paths forward)
* Assist with Responsible AI Committee meetings and help refine Committee procedures
* Help coordinate multi-stakeholder work across Legal, Compliance, Security, and other related teams
* Maintain and update the Responsible AI program content, structure, and processes
* Develop and integrate Responsible AI tools and frameworks into AI product delivery
* Build Responsible AI culture and awareness through creation, update, coordination, and delivery of Responsible AI training content for technical and non-technical audiences at all levels of seniority 
* Contribute to Responsible AI thought leadership, technical tutorials, and tool development
* Monitor emerging global AI regulatory frameworks and policies and help translate into required Responsible AI program updates
* Remain up-to-date on emerging frameworks, standards, technical approaches, and related issues by participating in workshops, reading professional publications, maintaining personal networks, and participating in professional organisations
* Identify and develop partnership opportunities with key players in the Responsible AI domain

What You'll Bring
* 3-5+ years of experience in Responsible AI/AI ethics, including directly engaging with AI product teams
* 3-5+ years of experience in program/project management and team leadership
* Excellent written and verbal communication skills across technical and non-technical audiences
* Stellar problem-solving and risk identification/mitigation skills in business contexts
* Demonstrable knowledge of Responsible AI issues, trends, frameworks, and best practices
* Working knowledge of emerging AI regulatory and legal frameworks across the globe
* Software development and coding abilities are strongly preferred

Who You'll Work With
You'll work in a fast-paced, intellectually challenging, product-oriented environment where we advance our thinking about and operationalization of Responsible AI. You'll engage with a diverse set of stakeholders, including senior executives, product developers, product managers, legal, compliance, and security teams, as well as BCG X's Chief AI Ethics Officer, the Director of the Responsible AI team, and other members of the Responsible AI team.
Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.

BCG is an E - Verify Employer. (Click here )( for more information on E-Verify. Read More Read Less

*Locations*: London | Amsterdam | Brussels
Who We Are
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.
*About BCG Platinion*
 
BCG Platinion's presence spans across the globe, with offices in Asia, Europe, and South and North America. We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale.
*Practice Area*
 
BCG Platinion launched in Germany in 2000 to add deep technical expertise to the Boston Consulting Group’s existing capabilities. Today, our presence spans across the globe, with offices in Asia, Europe, and South and North America. Our New York-based North American team began in 2014 and in 2017 acquired MAYA Design, a Pittsburgh-based digital design and innovation lab, to grow our capabilities around technology and design.
 
We support our clients’ total digital transformation through technology, design, cybersecurity, and risk management & financial engineering capabilities. And together with BCG, BCG Platinion’s interdisciplinary team of technical experts enable customized technical solutions and accelerate delivery value through new business platforms, application consolidations, and major system implementations.
What You'll Do
At BCG Platinion we're keen to engage with experienced, passionate and creative IT Architects who will help us unlock our client's digital potential and ignite change.
In particular we are looking for architects that have domain knowledge on the Insurance sector to work with our insurance clients. We will also consider applications from other domains providing that are willing to learn and develop their skills within the Insurance sector.  
Meaningful work is at the core of everything we do. We build unique solutions to the complexities our clients face, while providing our people with opportunities to explore and grow. A community of leading experts, BCG Platinion team members have a natural springboard for professional growth and deeper opportunities to excel.
As a Lead IT Architect , you will work closely with clients to understand their issues, define IT strategies, architecture solutions, win buy-in for your recommendations, and collaborate with fellow BCGers to transform client potential into performance. You will be given end-to-end responsibility for larger, highly technical and more complex 'modules' within a project, and begin to develop specialized knowledge to help you solve clients' problems.
You will start to take on team lead responsibilities and demonstrate intellectual leadership Together with our clients, you will develop superior digital and technology concepts and architecture solutions as well as support technical implementations actively and on site, applying your sound technical know-how, your understanding of business contexts, and your analytical and conceptual skills.
You will also help guide junior members of the team, help with project proposals, client care, building relationships with peers and identifying new business opportunities.
Finally as a Lead IT Architect you will contribute to the Practice Area development and help to build the BCG brand as a key member of the case team.

What You'll Bring
* 10 to 15 years' experience in software development, technical project management, digital delivery or technology consulting.
* Prior IT consulting experience is a must with management experience.
* Expérience working in the Insurance domain with experience of working on one or multiple Insurance solutions is highly desirable. We will however also consider applications from other domains that are willing to learn and develop their skills within the Insurance sector. 
* Strong technical expertise working with Data and Cloud technologies.
* Overview of common development methods and tools DevOps practices and Continuous Improvement
* Ability to balance dogmatism and pragmatism to guide decision making. Articulate trade-offs and drive high-impact technology decisions on topics including (but not limited to) IaaS/PaaS providers, container orchestration, service mesh, API gateways, and commercial vs. open source software.
* Approaches to managing Architectural debt, Architecture governance and evolution in practice
* Micro services topologies, including operational concerns such as resiliency, observability, discovery and routing, security etc.
* Have experience with, and understand how to lead, legacy integration and remediation (facades, strangler approaches, et. al.).
* Deep understanding of different integration patterns and best practices such as events, synchronous vs. asynchronous.
* Ability to work under pressure and willingness to travel to clients world-wide.
* University degree with above-average academic performance in a mathematical-scientific field, information technology, or business administration.
* For candidates based in London: Fluent in English.
* For candidates based in the Netherlands: Fluent in English; Dutch is highly desirable. 
* For candidates based in Belgium: Fluent in English, with French or Flemish as an additional requirement. 

Additional info
   

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.

BCG is an E - Verify Employer. (Click here )( for more information on E-Verify. Read More Read Less

Who We Are
BCG pioneered strategy consulting more than 50 years ago, and we continue to innovate and redefine the industry. We offer multiple career paths for the world's best talent to have a real impact on business and society. As part of our team, you will benefit from the breadth and diversity of what we are doing today and where we are headed next. We count on your authenticity, exceptional work, and strong integrity. In return we are committed to supporting you in discovering the most fulfilling career journey possible-and unlocking your potential to advance the world. Our team called Global Services (GS) provides corporate support to business areas such as Finance, Legal, HR, Marketing and IT. This diverse team of experts, operators and specialists represent all levels from Partner to entry level staff, operating across the globe in multiple countries. Global Services is in short, the backbone of BCG.
What You'll Do
As a Global IT Software Engineer Senior Manager - GenAI, you will play a pivotal role in BCG's AI-driven transformation journey. BCG is committed to leveraging AI to enhance business operations and client solutions, and your role will be instrumental in this mission. You will contribute to the design, development, testing, and deployment of a self-service chatbot utilizing state-of-the-art technologies such as AWS Bedrock, industry-foundational language models, and LangChain. This chatbot will revolutionize IT support by providing efficient, AI-driven solutions.
 
You will assist in applying domain expertise in building and deploying conversational chatbots specifically for IT customer support. This includes ensuring the chatbot integrates seamlessly with IT Service Management tools such as ServiceNow. Your understanding of Service Desk processes will be essential in helping to optimize the chatbot to handle various IT support scenarios effectively.
In addition, you will participate in testing, evaluating, and fine-tuning prompts to ensure optimal chatbot performance. You will support the implementation of responsible AI practices and help establish necessary guardrails to ensure the chatbot operates ethically, reliably and effectively.
 
You will collaborate with cross-functional teams to support the successful implementation and integration of the chatbot. Your responsibilities include assisting in the development processes, contributing to the high-quality and timely delivery of solutions, and engaging with stakeholders for requirement gathering and project updates. Additionally, you will help identify potential risks and support the development of mitigation strategies to ensure the seamless deployment and operation of the chatbot.
 
YOU'RE GOOD AT  
* Supporting technical projects and assisting development teams.

* Collaborating effectively with cross-functional teams and stakeholders.

* Problem-solving and critical thinking in technical environments.

* Communicating clearly and concisely, both in writing and verbally.
* Learning new technologies and continuously improving processes.
* Strong knowledge and experience in Generative AI/LLM-based development.

* Experience working with key LLM models APIs (e.g., AWS Bedrock, Azure OpenAI/OpenAI) and LLM frameworks (e.g., LangChain, LlamaIndex).

* Experience with cloud infrastructure for AI/Generative AI/ML on AWS, Azure.

* Hands-on experience with IT Service Management tools like ServiceNow, Remedy, or similar.

* Understanding of Service Desk processes and best practices.

* Ability to test, evaluate, and fine-tune AI prompts for optimized performance.

* Knowledge of responsible AI practices and implementing necessary guardrails.

* Bachelor’s degree in computer science, engineering, or equivalent.

* Proficiency in at least two programming tools/languages (e.g., Java, C/C++, Python).

* Understanding of SDLC principles and software engineering practices.

* Familiarity with advanced algorithms, program structures, and API development.

* Skills in prompt engineering, automated testing, and debugging.

* Experience in cloud-native application development and CI/CD pipelines.

* Experience in building and deploying conversational chatbots for IT and/or customer support.
 

What You'll Bring
You will be a key member of the IT & Business Platforms (ITBP) team, contributing to the development of BCG's flagship GenAI use case for an IT support chatbot. This chatbot will be a critical component in transforming IT support through AI-driven solutions. Your team will work closely with the Cloud Platform Engineering (CPE) team, which is responsible for building the shared GenAI platform. This platform will support multiple GenAI use cases across the company, ensuring scalable and robust AI solutions. The close collaboration between ITBP and CPE will be essential for the successful implementation and integration of the self-service chatbot and other innovative AI solutions, driving BCG's broader AI transformation agenda. 
Who You'll Work With
BCG's information technology group collaboratively delivers the latest digital technologies that enable our consultants to lead and our business to grow. For our IT jobs, we seek individuals with expertise in the areas of IT infrastructure, application development, business systems, collaborative and social technologies, information security, and project leadership.
Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.

BCG is an E - Verify Employer. (Click here )( for more information on E-Verify. Read More Read Less

*Locations*: Canary Wharf | Heredia
Who We Are
BCG pioneered strategy consulting more than 50 years ago, and we continue to innovate and redefine the industry. We offer multiple career paths for the world's best talent to have a real impact on business and society. As part of our team, you will benefit from the breadth and diversity of what we are doing today and where we are headed next. We count on your authenticity, exceptional work, and strong integrity. In return we are committed to supporting you in discovering the most fulfilling career journey possible-and unlocking your potential to advance the world. Our team called Global Services (GS) provides corporate support to business areas such as Finance, Legal, HR, Marketing and IT. This diverse team of experts, operators and specialists represent all levels from Partner to entry level staff, operating across the globe in multiple countries. Global Services is in short, the backbone of BCG.
What You'll Do
Join Us in BCG Worldwide IT! We are seeking an exceptional data protection expert to play key role in our growing Information Protection team, as an IT Data Protection Security Engineer.   
 
You will be part of a growing team, providing world class Security Engineering, Architecture and Operations, driving and supporting improvements globally to our Information Protection Portfolio.  
 
You will be: 
* Engaging collaboratively with application development, data protection, information security, and risk management teams to understand and implement data security solutions.  

* Supporting vendor assessments, including proof of concepts & security technologies research 

* Continuously improving data protection services based on input from a diverse network of internal and external stakeholders, technology teams and security industry at large 

* Creating and maintaining technical service roadmaps for our data protection services 

* Contributing to both architectural and operational effectiveness of the Secure Data team. 
*YOU’RE GOOD AT *
* Exceptional verbal and written communication skills in English is required; command of additional languages will be considered a plus 

* You can successfully interface and connect with skilled technologists and non-technical stakeholders, including members of the C-suite 

* Ability to work in an Agile environment leveraging strong work management, organizational and planning skills 

* You have an ability to work well independently, as well as part of a geographically dispersed team bringing a sense of urgency to the tasks at hand 

* Must have well-honed and credible influencing skills including the ability to negotiate and gain consensus between involved parties where competing priorities exist 

* You’re able to effectively handle difficult and stressful situations with poise, tact and patience, while demonstrating a sense of urgency. 

What You'll Bring
* Minimum 8+ years of data loss solutions and/or security engineering experience with large scale globally distributed implementations  

* Extensive experience in data-at-rest and data-in-transit, data security techniques and methodologies  

* Experience of using relevant DLP tools such as Symantec DLP, Zscaler CASB, MS Purview & similar 

* Experience in managing DLP IM Management and have good understanding of end-to-end IM processes 

* Experience of working with MS Defender and Intune. 

* Experience of using relevant IRM/Data Classification/Data Discovery tools 

* Extensive experience in a globally distributed environment spanning multiple platforms such as AWS, Azure and GCP 

* Experience of cloud security techniques in a DevSecOps and agile working environment 

* Experience in understanding and capturing requirements, continuously improve and develop technical policies and processes 

* Experience leading and mentoring fellow team members, across internal and vendor teams. 
Desirable 
* Familiarity with Secrets Management and/or Certificate Lifecycle Management  
* Familiarity with cryptographic key management, PKI lifecycle management 
* Familiarity with Cloud Security Posture Management & Cloud Workload Protection 
* Understanding of CI/CD pipelines 
* Understanding of infrastructure as a code and concepts 
* Understanding of systems configuration orchestration 
* Related security certifications (e.g. CISSP, CCSP, CCSK, SABSA, ITIL etc.)

Who You'll Work With
You will be part of a diverse and dynamic team of protection specialists located across Europe, Asia, and the Americas, working in a highly collaborative environment with like-minded colleagues
Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.

BCG is an E - Verify Employer. (Click here )( for more information on E-Verify. Read More Read Less

Who We Are
Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.
To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.
*About BCG Platinion*
 
BCG Platinion's presence spans across the globe, with offices in Asia, Europe, and South and North America. We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale.
*Practice Area*
 
BCG Platinion launched in Germany in 2000 to add deep technical expertise to the Boston Consulting Group’s existing capabilities. Today, our presence spans across the globe, with offices in Asia, Europe, and South and North America. Our New York-based North American team began in 2014 and in 2017 acquired MAYA Design, a Pittsburgh-based digital design and innovation lab, to grow our capabilities around technology and design.
 
We support our clients’ total digital transformation through technology, design, cybersecurity, and risk management & financial engineering capabilities. And together with BCG, BCG Platinion’s interdisciplinary team of technical experts enable customized technical solutions and accelerate delivery value through new business platforms, application consolidations, and major system implementations.
What You'll Do
At BCG Platinion you will work alongside a bold, energetic and collaborative team. You will be in position to interact with C-level clients and help them make the complex technological shift in a fast-paced, digital and competitive world. You will develop and grow by being exposed to complex and very exciting challenges (cost-reduction strategy, de-risking model, tech due-diligence…). In an agile and collaborative approach, you will assess and coach our clients' technology teams, define digital roadmap strategies and architecture options in multiple contexts including carve-out and PMI scenarios. Together with our clients, you will develop
strong digital and technology concepts as well as support technical implementations actively, helping clients in challenging integrator approaches and executions blending harmoniously your expertise, SAP best practices and BCG tech frameworks. You will also be in position to upskill in record time your analytical and conceptual skills on various industries (food, automotive, banking, reinsurance, telecommunication, medias and more!)

What You'll Bring
6–8 years of experience in SAP architecture, software development, technical project management, digital delivery, or technology consulting.
· Proven experience in the consulting industry, with a focus on delivering value-driven SAP solutions.
· Skilled in designing and implementing SAP solutions aligned with business requirements and objectives.
· Expertise in defining SAP target landscapes using lean ERP core integrated with satellite SAP solutions.
· Knowledge in one or more SAP LoB, including Manufacturing, Sales, Supply Chain, Asset Management, or Finance.
· Proficiency in SAP technologies such as S/4HANA, CFIN, SAC, SAP DataSphere, BW/4HANA, eWM, TM, IBP, and Ariba.
· Strong understanding of master data concepts, including management, security, governance, and integration.
· Experienced in SAP system integration architecture using SAP BTP or other middleware solutions.
· Familiarity with data warehousing, reporting and analytics strategy
· Experience in cloud platforms like AWS, GCP, or Azure is welcome
· Excellent communication and relationship-building skills, with fluency in English

Additional info
   

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.

BCG is an E - Verify Employer. (Click here )( for more information on E-Verify. Read More Read Less

*Locations*: Amsterdam | Brussels | London
Who We Are
The Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.
*About BCG Platinion*
 
BCG Platinion's presence spans across the globe, with offices in Asia, Europe, and South and North America. We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale.
*Practice Area*
 
BCG Platinion launched in Germany in 2000 to add deep technical expertise to the Boston Consulting Group’s existing capabilities. Today, our presence spans across the globe, with offices in Asia, Europe, and South and North America. Our New York-based North American team began in 2014 and in 2017 acquired MAYA Design, a Pittsburgh-based digital design and innovation lab, to grow our capabilities around technology and design.
 
We support our clients’ total digital transformation through technology, design, cybersecurity, and risk management & financial engineering capabilities. And together with BCG, BCG Platinion’s interdisciplinary team of technical experts enable customized technical solutions and accelerate delivery value through new business platforms, application consolidations, and major system implementations.
What You'll Do
As a seamlessly integrated part of the BCG network, we provide consulting services focused on the development and implementation of business-critical IT architecture and digital solutions. We create technology platforms and deliver exceptionally customized solutions of the future for our clients, from data strategies to next-generation customer journey solutions and transformational business models. We solve the most daunting challenges that companies face today and envision for tomorrow. Our style is entrepreneurial - nimble and innovative, with multifaceted, cross-functional teams and completely vendor-independent. Our unique selling proposition is technology expertise and delivery.
 
As a Manager, you will work closely with our client's leadership teams to understand their key challenges, define IT strategies, win buy-in for your recommendations and lead BCG case team members to transform client potential into performance. You will deploy customized IT strategies, digital platforms and architecture to leverage the digital potential of our customers with state-of-the-art tools such as cloud computing, AI, blockchain, microservices and containerization. You will evaluate and coach our clients' technology teams, manage quality and risk while maintaining client expectations and escalations. Besides giving direction on the functional, execution and management of the project you will be given end-to-end responsibility for larger, highly technical and more complex modules within the project and begin to develop specialized knowledge to help you solve our clients problems. Together with our clients you will develop convincing IT strategies, concepts and solutions, applying your sound technical know-how along with your analytical and conceptual skills. You will start to take on team lead responsibilities and demonstrate intellectual leadership directing diverse teams of consulting talent. Your role will also be to help team members flourish through thought leadership, team mentoring, knowledge sharing, giving frequent feedback and creating opportunities for team members to learn and grow. You will also personally develop and grow by being exposed to new and complex challenges daily. Finally, as a Manager you will contribute to the Practice Area development and help to build the BCG brand as a digital leader.

What You'll Bring
* 10 to 15 years' experience in Tech strategy and consulting or IT project management.
* You will have relevant experience from a top consulting firm (focused on technology, digital initiatives) and have led the design and management of IT implementation and strategy projects.
* A strategic thinker, entrepreneurial, able to work creatively and analytically in a problem-solving environment
* Outstanding analytical and conceptual skills, strong customer focus and mental agility with a results orientation
* Experience in the Insurance or finance industries, with strong technical expertise in banking or insurance platforms.  
* Strong expertise working with Data and Cloud technologies.
* Ability to balance dogmatism and pragmatism to guide decision making.
* Able to present different architecture models to clients, develop MVP architecture and IT landscape modernisation roadmaps.
* Deep expertise with modern toolsets in Agile environments, legacy modernization and modern approaches to technology.
* Know-how to drive operational and client service excellence, presenting project results to C-Level.
* Have experience with, and understand how to lead, legacy integration and remediation (facades, strangler approaches, et. al.).
* Ability to work under pressure and willingness to travel to clients world-wide.
* University degree with above-average academic performance in a mathematical-scientific field, information technology, engineering, or business administration.
* For candidates based in London: Fluent in English.
* For candidates based in The Netherlands: Fluent in English; Dutch is highly desirable.
* For candidates based in Belgium: Fluent in English, with French or Flemish as an additional requirement.

Additional info
   

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.

BCG is an E - Verify Employer. (Click here )( for more information on E-Verify. Read More Read Less

*Locations*: Atlanta | London
Who We Are
Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.
To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do
This role focuses on designing, implementing, and tracking cloud security enhancements with a specialization in Secrets Management across multi-cloud and SaaS environments. You will influence engineering decisions to drive secure and successful business outcomes while collaborating with internal teams to protect enterprise information. Key responsibilities include defining and implementing identity, access, and security requirements; planning, testing, and supporting secure systems; and serving as a Subject Matter Expert on IT projects. Additionally, you will develop and maintain security standards, policies, and procedures, while mentoring team members to foster a strong security culture. This position requires a strategic and hands-on approach to strengthen BCG’s cloud security posture.
 
*YOU'RE GOOD AT *
* Interacting with stakeholders and possessing the ability to influence direction, articulate risks and advocate for solutions and roadmaps.
* Managing backlog and roadmap of secrets management items to be completed.
* Managing end to end delivery of projects with hands on involvement in the development and configuration of products around secrets management and machine authentication.
* Determining requirements by evaluating business strategies and requirements, implementing information security standards, conducting system and vulnerability analyses and risk assessments, recommending secure architecture aligned to business architecture, and identifying/driving remediation of integration issues.
* Providing expert knowledge of solution/application architecture for identity related capabilities as well as methodologies in the software development life cycle.
* Maintaining security data and identity principles by ensuring compliance to standards, policies, regulatory requirements, and good industry practices are achieved.
* Self-managing progress and status of tasks and deliverables on projects and escalating issues and risks timely.
* Completing market assessments on vendor products, packages, and services; guiding tests and implementation of products solving enterprise information security requirements.
* Suggesting and implementing alternative mitigations/compensating controls to allow for business to continue while protecting BCG's assets.
* Partnering with cross functional teams to ensure compliance to industry and company standards including ISO 27001, SOC2, NIST, GDPR, and DPO standards.
* Updating job knowledge by tracking and understanding emerging practices and standards; participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
* Vendor escalations and Major Incident Management support for business-critical services.
* Able to provide L3 operational support for Secrets Management tooling and oversight of L1/L2 ops issues.
* Create and track health, security and adoption metrics.

What You'll Bring
*Must Haves:*
* Ability to drive adoption of secrets management best practices, primarily using HashiCorp Vault
* 3+ years’ experience of secrets management through large scale implementations distributed globally
* Experience managing cloud native secrets management solutions such as Azure Key Vault, Google Secrets Manager and AWS Secrets Manager.
* Experience with Cloud Security Posture Management (CSPM) across the cloud platforms including AWS, Azure, and GCP
* Tier 3 support experience for service outage and mission-critical application support
* Experience with app registrations and service principals in Azure AD
* Experience documenting complex architectures
* Experience with GitHub, (or similar tools including Chef or Puppet), Continuous Integration/Continuous Deployment (CI/CD)
* Knowledge and experience with automating solutions using one or more languages (i.e., Python, PowerShell, Terraform, or similar)
*Nice Haves:*
* Bachelor’s degree (or equivalent related experience)
* 7+ years’ experience working with AWS, GCP, Azure, or Alibaba cloud
* Understanding of API concepts and RESTful services
* Understanding of cloud security, zero trust, risk-based authentication, and multi-factor authentication (MFA) solutions
* Hands-on/direct experience integrating web, single-page, native applications through API endpoints, API services for machine-to-machine authentication
* Related certifications (e.g. Security Plus, CISSP, CCSP, ITIL Foundations, CE+, etc)
* Experience working in Agile, knowledge of Jira, Jira Align, Miro, and related tools and principals
* Experience as a change management practitioner using industry best practices and ServiceNow tooling and workflows

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.

BCG is an E - Verify Employer. (Click here )( for more information on E-Verify. Read More Read Less

Who We Are
Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.
 
To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.
*About BCG Platinion*
 
BCG Platinion's presence spans across the globe, with offices in Asia, Europe, and South and North America. We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale.
*Practice Area*
 
BCG Platinion launched in Germany in 2000 to add deep technical expertise to the Boston Consulting Group’s existing capabilities. Today, our presence spans across the globe, with offices in Asia, Europe, and South and North America. Our New York-based North American team began in 2014 and in 2017 acquired MAYA Design, a Pittsburgh-based digital design and innovation lab, to grow our capabilities around technology and design.
 
We support our clients’ total digital transformation through technology, design, cybersecurity, and risk management & financial engineering capabilities. And together with BCG, BCG Platinion’s interdisciplinary team of technical experts enable customized technical solutions and accelerate delivery value through new business platforms, application consolidations, and major system implementations.
What You'll Do
At BCG Platinion we're keen to engage with experienced, passionate and creative IT Architects who will help us unlock our client's digital potential and ignite change.
 
Meaningful work is at the core of everything we do. We build unique solutions to the complexities our clients face, while providing our people with opportunities to explore and grow. A community of leading experts, BCG Platinion team members have a natural springboard for professional growth and deeper opportunities to excel.
 
As a Lead IT Architect focused on CRM and Enterprise Solutions, you will advise clients on technology strategies, ensuring flexibility and scalability in CRM architectures.
 
Your responsibilities will include:
* Define business-aligned CRM strategies across sales, service, and marketing functions to optimize customer journeys.
* Evaluate and recommend CRM solutions from platforms such as Salesforce, SAP CX, Microsoft Dynamics 365, Oracle, and Zoho based on business requirements and industry best practices.
* Analyze and reimagine end-to-end processes (Lead-to-Quote, Quote-to-Cash, Service Management, Customer Support) to maximize CRM value.
* Build compelling business cases for CRM transformation initiatives, demonstrating ROI and tangible outcomes for clients.
* Collaborate with client teams to drive organizational change, ensuring user adoption and process alignment for CRM implementations.
You will work closely with clients to understand their issues, define IT strategies, architecture solutions, win buy-in for your recommendations, and collaborate with fellow BCGers to transform client potential into performance. You will be given end-to-end responsibility for larger, highly technical and more complex 'modules' within a project, and begin to develop specialized knowledge to help you solve clients' problems.
 
You will start to take on team lead responsibilities and demonstrate intellectual leadership Together with our clients, you will develop superior digital and technology concepts and architecture solutions as well as support technical implementations actively and on site, applying your sound technical know-how, your understanding of business contexts, and your analytical and conceptual skills.
 
You will also help guide junior members of the team, help with project proposals, client care, building relationships with peers and identifying new business opportunities.
 
Finally as a Lead IT Architect you will contribute to the Practice Area development and help to build the BCG brand as a key member of the case team.

What You'll Bring
* 10 to 15 years of experience in IT architecture with a strong focus on CRM solutions, in consulting, working with clients in the consumer goods, industrial goods or retail sectors.
* Demonstrated experience with CRM platforms such as Salesforce, SAP, Microsoft Dynamics, or Oracle working across sales, service and marketing.
* Proven expertise in delivering complex CRM integrations with external systems (Data Lakes, ERP, analytical platforms, and messaging systems)
* Experience with commerce platforms (such as Salesforce commerce cloud, Adobe commerce, etc ) and integration platforms (such as Mulesoft, Dell Boomi, etc)
* Have experience with, and understand how to lead, legacy integration and remediation (facades, strangler approaches, et. al.)
* Overview of in modern architecture patterns: CI/CD pipelines, cloud-native development, and API-led integrations.
* Deep understanding of:
* Different integration patterns and best practices such as events, synchronous vs. asynchronous
* E2E business processes: Lead-to-Quote, Quote-to-Cash, Service Management, Marketing, etc.
* Analytical mindset and excellent problem-solving skills.
* Experience of managing teams.
* Strong communication skills for stakeholder engagement at all levels
* Ability to work under pressure and willingness to travel to clients world-wide
* Strong communication and presentation skills.
* University degree with above-average academic performance in a mathematical-scientific field, information technology, or business administration.
 
 
 
 

Additional info
   

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.

BCG is an E - Verify Employer. (Click here )( for more information on E-Verify. Read More Read Less

Who We Are
Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.
 
To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.
*About BCG Platinion*
 
BCG Platinion's presence spans across the globe, with offices in Asia, Europe, and South and North America. We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale.
*Practice Area*
 
BCG Platinion launched in Germany in 2000 to add deep technical expertise to the Boston Consulting Group’s existing capabilities. Today, our presence spans across the globe, with offices in Asia, Europe, and South and North America. Our New York-based North American team began in 2014 and in 2017 acquired MAYA Design, a Pittsburgh-based digital design and innovation lab, to grow our capabilities around technology and design.
 
We support our clients’ total digital transformation through technology, design, cybersecurity, and risk management & financial engineering capabilities. And together with BCG, BCG Platinion’s interdisciplinary team of technical experts enable customized technical solutions and accelerate delivery value through new business platforms, application consolidations, and major system implementations.
What You'll Do
At BCG Platinion we're keen to engage with experienced, passionate and creative IT Architects who will help us unlock our client's digital potential and ignite change.
 
Meaningful work is at the core of everything we do. We build unique solutions to the complexities our clients face, while providing our people with opportunities to explore and grow. A community of leading experts, BCG Platinion team members have a natural springboard for professional growth and deeper opportunities to excel.
 
As a Senior IT Architect focused on CRM and Enterprise Solutions, you will advise clients on technology strategies, ensuring flexibility and scalability in CRM architectures.
You will work alongside a bold, energetic and collaborative team. You will evaluate and coach our clients' technology teams, define technology strategies, architect their solutions and help us design the future. You will develop and grow by being exposed to new and complex challenges daily.
Together with our clients, you will develop superior digital and technology concepts and architecture solutions as well as support technical implementations actively and on site, applying your sound technical know-how, your understanding of business contexts, and your analytical and conceptual skills.
 
Your responsibilities will include :
* Develop comprehensive CRM strategies that align with enterprise goals and deliver value across marketing, sales, service, and customer experience functions.
* Evaluate, compare, and integrate CRM and Commerce solutions from leading platforms (Salesforce, Microsoft, Oracle, etc.) based on client needs.
* Design robust architectures that integrate CRM and commerce solutions with ERP systems, data platforms, analytics tools (Tableau, Power BI), and external systems.
* Lead large-scale digital transformation projects, ensuring alignment of CRM solutions with ERP, data lakes, cloud infrastructure, and CI/CD frameworks.
* Work with C-level stakeholders to define CRM technology roadmaps, manage build-vs-buy decisions, and ensure seamless integration across systems
You will work alongside a bold, energetic and collaborative team. You will evaluate and coach our clients' technology teams, define technology strategies, architect their solutions and help us design the future. You will develop and grow by being exposed to new and complex challenges daily.

What You'll Bring
* 5 to 10 years of experience in IT architecture with a strong focus on CRM solutions, in consulting, working with clients in the consumer goods, industrial goods or retail sectors.
* Demonstrated experience with CRM platforms such as Salesforce, SAP, Microsoft Dynamics, or Oracle working across sales, service and marketing.
* Proven expertise in delivering complex CRM integrations with external systems (Data Lakes, ERP, analytical platforms, and messaging systems)
* Experience with commerce platforms (such as Salesforce commerce cloud, Adobe commerce, etc ) and integration platforms (such as Mulesoft, Dell Boomi, etc)
* Have experience with, and understand how to lead, legacy integration and remediation (facades, strangler approaches, et. al.)
* Overview of in modern architecture patterns: CI/CD pipelines, cloud-native development, and API-led integrations.
* Deep understanding of:
* Different integration patterns and best practices such as events, synchronous vs. asynchronous
* E2E business processes: Lead-to-Quote, Quote-to-Cash, Service Management, Marketing, etc.
* Analytical mindset and excellent problem-solving skills.
* Strong communication skills for stakeholder engagement at all levels
* Ability to work under pressure and willingness to travel to clients world-wide
* Strong communication and presentation skills.
* University degree with above-average academic performance in a mathematical-scientific field, information technology, or business administration.
 
 
 
 

Additional info
   

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.

BCG is an E - Verify Employer. (Click here )( for more information on E-Verify. Read More Read Less

Who We Are
Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.
To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do
The Global Risk Security Architect Expert Director is a strategic leader responsible for defining and implementing BCG’s enterprise security architecture. This role ensures the protection of data, intellectual property, and client assets by designing secure, scalable, and resilient systems that align with the firm's business goals and security standards.
The architect leads efforts to integrate security into every stage of IT systems development, ensuring alignment with agile practices, emerging technologies, and zero-trust principles. By leveraging robust governance and cross-functional collaboration, the architect ensures secure innovation, operational resilience, and effective risk management.
*Key responsibilities include:*
*Security Architecture Leadership:*
* Define and enforce secure engineering practices and frameworks, including reusable reference architectures and secure-by-design standards
* Develop and maintain security blueprints aligned with Agile/DevSecOps methodologies
* Ensure security is embedded in all IT projects, including secure code reviews, vulnerability testing, and automated CI/CD pipeline integration
*Emerging Technology Integration:*
* Drive the adoption of advanced technologies, including zero-trust architectures, secure APIs, and cryptographic solutions
* Leverage AI/ML, containerization, and cloud-native security practices to enhance enterprise defenses
*Continuous Improvement:*
* Use insights from incident analysis, threat intelligence, and testing outcomes to refine and enhance security architectures
* Collaborate with operational teams to integrate feedback loops that ensure continuous alignment with evolving threats
*Governance and Collaboration:*
* Partner with Security Operations, Incident Response, and Risk Management teams to ensure comprehensive security integration
* Facilitate enterprise-wide adherence to regulatory, industry, and internal standards, including ISO 27001 and NIST
*YOU’RE GOOD AT*
*Strategic Vision:* Translating complex business strategies into secure, scalable, and actionable architectures.
*Technical Expertise:* Leveraging modern frameworks and technologies, including zero-trust, DevSecOps, and cryptography, to protect enterprise systems.
*Collaboration:* Partnering effectively across geographies and functions to achieve security goals.
*Problem Solving:* Driving innovative solutions for emerging threats and architectural challenges.
*Mentorship:* Leading and inspiring teams while fostering an enterprise-wide culture of architectural excellence.

What You'll Bring
*Education:* Bachelor’s degree (or equivalent).
*Experience:*
* Minimum of 10 years of progressive experience in information security, with strong expertise in enterprise security architecture
* Proven experience in cloud security, zero-trust architecture, API security, and DevSecOps pipelines
* Experience creating reusable security reference architectures, integrating security into Agile/DevSecOps methodologies, and driving consistency in security frameworks
*Technical Proficiency:*
* Hands-on experience designing secure architectures for hybrid cloud environments
* Deep understanding of zero-trust frameworks, secure-by-design standards, and agile methodologies
* Familiarity with automation tools and secure software development lifecycle (SDLC) practices

Who You'll Work With
You will collaborate within a fast-paced, intellectually challenging, and service-oriented environment. Working alongside internal IT, business leaders, and consultants, you will be an integral part of BCG’s Information Security Risk Management team. By partnering with technical and operational teams globally, you will drive the firm’s security strategies, enabling secure innovation and digital transformation.

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.

BCG is an E - Verify Employer. (Click here )( for more information on E-Verify. Read More Read Less

Who We Are
Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.
To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.
*We Are BCG X*
 
We’re a diverse team of more than 3,000 tech experts united by a drive to make a difference. Working across industries and disciplines, we combine our experience and expertise to tackle the biggest challenges faced by society today. We go beyond what was once thought possible, creating new and innovative solutions to the world’s most complex problems. Leveraging BCG’s global network and partnerships with leading organizations, BCG X provides a stable ecosystem for talent to build game-changing businesses, products, and services from the ground up, all while growing their career. Together, we strive to create solutions that will positively impact the lives of millions.
What You'll Do
Our BCG X teams own the full analytics value-chain end to end: framing new business challenges, designing innovative algorithms, implementing, and deploying scalable solutions, and enabling colleagues and clients to fully embrace AI. Our product offerings span from fully custom-builds to industry specific leading edge AI software solutions. 
 
As an AI Software Engineer you’ll be part of our rapidly growing engineering team and help to build the next generation of AI solutions. You’ll have the chance to partner with clients in a variety of BCG regions and industries, and on key topics like climate change, enabling them to design, build, and deploy new and innovative solutions. Additional responsibilities will include developing and delivering thought leadership in scientific communities and papers as well as leading conferences on behalf of BCG X.  
 
We are looking for talented individuals with a passion for software development, large-scale data analytics and transforming organizations into AI led innovative companies. Successful candidates possess the following: 

* Apply software development practices and standards to develop robust and maintainable software 
* Actively involved in every part of the software development life cycle 
* Experienced at guiding non-technical teams and consultants in and best practices for robust software development 
* Optimize and enhance computational efficiency of algorithms and software design 
* Motivated by a fast-paced, service-oriented environment and interacting directly with clients on new features for future product releases 
* Enjoy collaborating in teams to share software design and solution ideas 
* A natural problem-solver and intellectually curious across a breadth of industries and topics 


What You'll Bring
*TECHNOLOGIES: *
 
Programming Languages: Python 

Additional info
FOR U.S. APPLICANTS: Boston Consulting Group (“BCG”) is an Equal Opportunity/Affirmative Action employer. All qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by applicable law. 
 
The first year base compensation for this role is: 
AI Software Engineer I: $110,000 USD 
AI Software Engineer II: $145,000 USD 
AI Software Engineer III: $160,000 USD 
Senior AI Software Engineer: $190,000 USD 
Lead AI Software Engineer: $225,400 USD 
 
BCG offers a comprehensive benefits program, including medical, dental and vision coverage, telemedicine services, life, accident and disability insurance, parental leave and family planning benefits, caregiving resources, mental health offerings, a generous retirement program, financial guidance, paid time off, and more. 

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.

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Who We Are
BCG pioneered strategy consulting more than 50 years ago, and we continue to innovate and redefine the industry. We offer multiple career paths for the world’s best talent to have a real impact on business and society. As part of our team, you will benefit from the breadth and diversity of what we are doing today and where we are headed next. We count on your authenticity, exceptional work, and strong integrity. In return we are committed to supporting you in discovering the most fulfilling career journey possible—and unlocking your potential to advance the world.
 
This role will be supporting the UX design needs and priorities for the Staffing Squads in the HR/People Portfolio. This team serves BCG’s worldwide Consultancy services from Staffers, Consultants and MDPs. The team is responsible for BCG’s internal Staffing platforms, including Team Builder, an AI service that creates optimal case team configurations for our clients.
 
We expect this role will support the UX design needs for our Staffing teams and systems and will help to support BCG leadership decision-making, build affiliation and trust across the business and improve efficiency and scalability of Staffing and BCG.

What You'll Do
We are seeking a *Lead Product Designer* to join our UX team to shape the product experience and strategy for the digital platforms and tools that serve our Staffing users and stakeholders. This role requires a designer focused on* value creation & measurement and alignment with HR/People & BCG's strategic goals*, ensuring business impact and scalability.
 
*Key Responsibilities:*
 
*Product Experience & Strategy Development*
* Define and drive the overall product experience and strategy for key platforms, ensuring alignment with business goals and user needs.
* Engage with HR/People Product Portfolio Lead, HR/People leadership, cross-functional teams, and domain experts to co-create innovative solutions that drive business value.
* Advocate for user-centric design principles while balancing the commercial, technical, and architectural constraints of a global enterprise.
*User Research & Insight-Driven Design*
* Conduct quantitative and qualitative research (declared and observed, generative and evaluative) to de-risk product investment decisions.
* Develop insights that inform and evauate design recommendations, ensuring they are grounded in evidence and aligned with business objectives.
* Use data-driven methods to measure the success of your design strategies and iterate based on evidence-lead insights.
*Prototyping & Design Execution*
* Create the necessary assets to evaluate product design recommendations, including low-fidelity conceptual prototypes and high-fidelity designs and interaction flows.
* Work closely with HR/PeopleProduct Portfolio Lead & Product Owners, developers, and HR/People stakeholders to ensure seamless handoffs and execution of design solutions.
* Contribute to our design systems which enhance consistency and scalability across platforms.
*Measuring Impact & Continuous Improvement*
* Define and implement quantitative and qualitative metrics (based on our existing Value Measurement framework to evaluate the effectiveness and business impact of your product designs.
* Iterate on designs based on user feedback, business insights, and emerging industry trends.
* Champion design best practices, accessibility standards, and innovation to elevate the overall quality of our users’ digital and service experiences.
*Collaboration & Stakeholder Engagement*
* Foster strong, trust-based relationships across HR/People and leadership to advocate for evidence-lead and user-centered design.
* Work collaboratively with engineering, product management, data analytics, and business stakeholders to drive a holistic product vision across multiple products and platforms.
* Act as a thought leader elevating design maturity across the organization.

What You'll Bring
*Experience:*
* 10+ years of experience in product design, UX/UI design, or service design within enterprise or consultancy environments.
* A strong understanding of the unique demands of a global, market-leading management consultancy firm.
* Proven ability to define, execute, and measure product design strategies that scale globally.
* Expertise in user research methodologies, data-informed design, and customer experience strategy.
* Proficiency in design tools such as Figma and other prototyping tools.
* Strong communication and stakeholder management skills, with experience presenting to executive leadership.
* A track record of influencing and driving business decisions through compelling design narratives and measurable impact.
*Skills:*
* Experience working in enterprise-level, B2B, or professional services environments.
* Familiarity with design systems, accessibility standards, and inclusive design principles.
* Experience leading cross-functional teams
* Personal Attributes:
* Innovative thinker with a passion for solving complex problems.
* Self-motivated with the ability to manage multiple workstreams simultaneously.
* Strong interpersonal skills and the ability to work effectively in a global, hybrid working environment.
* Outcome-driven and focused on solving user and business problems.
* Evangelist for UX practices with an empathetic nature to champion the voice of the customer.
* Pragmatic and adaptive thinker who can adjust design processes and approaches to project demands and deadlines.
* Ability to navigate high levels of ambiguity.
* Hands-on practitioner able to think conceptually and work practically.
* Compelling visual storyteller and communicator.
*Personal Attributes:*
* Innovative thinker with a passion for solving complex problems.
* Self-motivated with the ability to manage multiple workstreams simultaneously.
* Strong interpersonal skills and the ability to work effectively in a global, hybrid working environment.
* Outcome-driven and focused on solving user and business problems.
* Evangelist for UX practices with an empathetic nature to champion the voice of the customer.
* Pragmatic and adaptive thinker who can adjust design processes and approaches to project demands and deadlines.
* Ability to navigate high levels of ambiguity.
* Hands-on practitioner able to think conceptually and work practically.
* Compelling visual storyteller and communicator.
*Qualifications:*
* Bachelor’s degree in Product Design, Service Design, or equivalent experience. Master’s degree preferred.
If you are a product designer focused on measurable value creation and strategic alignment, we’d love to hear from you!

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.

BCG is an E - Verify Employer. (Click here )( for more information on E-Verify. Read More Read Less

*Locations*: London | Munich
Who We Are
Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.
To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do
As the* IT Workplace Technology Project Director,* you will be responsible for delivering BCG’s global workplace technology stack across office build-outs, relocations, and upgrades. While this role does not focus on the development of new technologies, you will ensure the seamless selection, implementation, and integration of existing IT, audiovisual, and smart workplace solutions. A significant part of your role involves *design coordination*, ensuring that IT, AV, and smart office solutions align with the overall office design and construction process. You will lead the engagement with external AV and IT design firms, overseeing their work to ensure they develop detailed designs that reflect the agreed-upon solutions for the office. You will collaborate closely with architectural, MEP, interior, lighting, acoustic, and furniture designers, following structured design frameworks such as RIBA stages to guarantee full integration. This requires an in-depth understanding of how technology interacts with physical spaces and the ability to drive external partners to deliver a highly functional, user-centric workplace at a level expected in high-end professional environments such as law firms and banks.
 
This is a *high-impact leadership role* requiring exceptional consulting, influencing, and problem-solving skills. As the primary point of contact for workplace technology in your projects, you will act as the lynchpin between local offices and BCG’s global standards, ensuring alignment while balancing both interests. You will regularly engage with Senior Managing Partners as stakeholders, providing expert guidance and building trust through clear and strategic communication. Success in this role depends on your ability to navigate complex stakeholder landscapes, build trust, and communicate effectively across technical and non-technical audiences. You will need to proactively mediate between competing priorities, providing expert guidance to local offices while ensuring global consistency. This requires a consultative mindset, adaptability, and the ability to translate strategic objectives into practical solutions that support both operational efficiency and an enhanced user experience.
 
As a long-term expert-in-role, you will continuously refine your expertise in IT and workplace technology, shaping the way BCG offices evolve worldwide.
 
*KEY RESPONSIBILITIES*
 
*Leadership & Project Management*
* *Lead with confidence* by managing the IT, audiovisual, and workplace technology workstreams in global office projects.
* *Drive decision-making* by balancing local office needs with BCG’s global standards and ensuring alignment with objectives, budgets, and timelines.
* *Proactively identify risks* and implement strategic mitigations to maintain project efficiency and effectiveness.
*Technology Integration & Consulting *
* *Guide office teams* in selecting the right solutions from BCG’s global technology stack, ensuring seamless integration with workplace design.
* *Work within structured design frameworks* (e.g., RIBA stages) to align IT, AV, and smart office solutions with architectural, MEP, lighting, and furniture design.
* *Translate technical needs* into user-friendly, business-oriented solutions that support an optimal workplace experience.
*Stakeholder Engagement & Communication*
* *Act as the primary point of contact* for all workplace technology matters, ensuring transparency and collaboration.
* *Build trust with senior leadership*, local offices, IT, Global Real Estate, and external vendors through clear, timely communication.
* *Balance competing interests* by consulting local offices while ensuring alignment with BCG’s global workplace technology strategy.
*Problem-Solving & Adaptability *
* *Navigate complex project challenges* with a proactive, solutions-driven approach.
* *Adapt quickly* to evolving office requirements, technology advancements, and stakeholder expectations.
* *Continuously seek improvements* in technology deployment and project execution.
*Vendor & Resource Management*
* *Lead vendor selection and oversight*, ensuring high-performance delivery in workplace technology projects.
* *Manage budgets, resources, and milestones* to drive efficient project execution.
* *Ensure vendor accountability* and adherence to project expectations, proactively addressing any deviations.
*KEY COMPETENCIES*
* *Workplace Technology Expertise:* Strong understanding of IT, audiovisual, and smart office solutions, including workspace optimization tools, occupancy analytics, and digital workplace solutions, as well as integration with access control and security systems.
* *Design & Integration Knowledge:* Ability to work within structured design frameworks (e.g., RIBA stages) and coordinate technology solutions with architectural, MEP, lighting, and furniture design teams.
* *Project Leadership & Execution:* Proven ability to lead complex workplace technology projects, manage competing priorities, and deliver results on time and within budget.
* *Strategic Thinking & Problem-Solving:* Strong analytical skills to anticipate challenges, mitigate risks early, and develop innovative yet practical solutions that align with business goals.
* *Stakeholder Management & Communication:* Exceptional interpersonal and influencing skills to engage, consult, and align with local office leaders, IT teams, and external vendors.
* *Cultural Awareness & Adaptability:* Experience working in international environments, demonstrating an ability to navigate different business cultures and balance global strategies with local needs.
* *Self-Motivation & Initiative:* Ability to work independently and take ownership of responsibilities with minimal supervision.

What You'll Bring
* *7-10 years of experience *in leading IT, audiovisual, or smart workplace technology projects.
* Proven leadership in managing large-scale office technology deployments.
* Strong stakeholder management skills, including experience engaging C-level executives.
* Expertise in AV, IT networks, access control, workspace optimization tools, smart office tools, and building automation.
* Project management certification (PMP, PRINCE2) is a plus.
* Global project experience highly advantageous.
* Fluency in English and German; additional languages are a plus.
* Willingness to travel (~35%) internationally.

Additional info
*WHY JOIN BCG?*
* *Shape the future of workplace technology* in a globally recognized consulting firm.
* *Become an expert in-role* with long-term career development and global exposure.
* *Collaborate with top-tier professionals* and senior stakeholders.
* *Work on high-impact, cutting-edge office technology projects* worldwide.

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.

BCG is an E - Verify Employer. (Click here )( for more information on E-Verify. Read More Read Less

Who We Are
Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.
To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do
Our mission is to continuously improve our IT systems and services, support the business and strive to create and innovate with technology. 
As a natural people-person you play an important part of our IT operations team. You are responsible for prioritising and assisting in our day to day IT requests and issues, managing our IT assets and supporting implementation of projects with the team.
You report directly to the Local IT Manager and are able to perform successfully in a fast-paced, high-performing, service-orientated environment. You apply and interpret rules and guidelines flexibly to enrich the business and in keeping with BCG’s values and culture.
*Key responsibilities:*
 
* Providing on-site technology support in both home and office environments, over a variety of platforms and devices (e.g. PC, Mac, iOS, Android, etc.)
* Utilizing your knowledge of Microsoft operating systems and Active Directory to provide 1st/2nd line IT support to our users
* Troubleshooting and logging any technical issues received via phone call or ticket in the IT Service Management tool Service Now
* Assisting with the documentation of critical and routine technical procedures as well as end user literature
* Troubleshoot video conference and telecommunications systems and support key users if required
* Assist in preparing and deploying laptops for staff, including all required user profile configuration and data migration
* Assist with hardware asset tracking and inventory management
* Assist on projects in an operational capacity for both global and local initiatives
*YOU'RE GOOD AT*
* Focus on excellent customer service and the needs of the BCG user community through clear and precise communication (written and verbal), time-management and collaboration skills
* Self-starting attitude and resourcefulness to identify, analyse and solve problems that may arise
* Professionalism to be able to respect all BCG information as personal and confidential
* Ability to work independently as well as in a team environment displaying consideration and respect for others
* Able to exercise sound judgment and initiative while demonstrating competence and character that inspires trust
* Appetite for continuous learning to further IT knowledge and career development
* Meticulous attention to detail and ability to meet deadlines while displaying tact and patience in stressful situations
* Ability to follow established procedures/standards 
* Clear communication style and ability to communicate with technical and non-technical stakeholders both orally and written in excellent English

What You'll Bring
* Ability to effectively communicate and present technical concepts to management, peer group and staff
* Ability to diagnose problems and provide solutions and/or escalate to the appropriate expertise area
* Windows 10, Windows server, Mac OS, Microsoft Office and Cloud file share support experience
* Teams/Zoom meeting setup and basic troubleshooting experience
* Basic LAN and IP networking knowledge and ability to approach issues logically using OSI model or similar
* SCCM or imaging software experience
* Exposure to cloud technology
* VoIP experience

Who You'll Work With
BCG’s information technology group collaboratively delivers the latest digital technologies that enable our consultants to lead and our business to grow. For our IT jobs, we seek individuals with expertise in the areas of IT infrastructure, application development, business systems, collaborative and social technologies, information security, and project leadership.

Additional info
*WORKING ENVIRONMENT* 
•    Shared office space
•    Some lifting/moving equipment is required
•    Operating within shift pattern covering from at least 8 – 6.30
•    Occasional weekend work or out of hours work 

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.

BCG is an E - Verify Employer. (Click here )( for more information on E-Verify. Read More Read Less

Who We Are
Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.
To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do
Functional Product Engineering partners with BCG’s internal corporate functions including HR, Sales & Marketing, Risk, Legal and Partner Services where we build, configure and operate digital products delivering the capabilities to drive client impact, automate tasks and innovate through bold digital agendas. As the Functional Product Engineering Portfolio Director, you play a critical role in supporting the Executive Director in the execution and balance of strategic initiatives and daily operations. This position acts as a strategic advisor to the Executive Director ensuring the Functional Product Engineering team and BCG's goals and objectives are efficiently achieved.
 
Among your responsibilities, you will:
 
*Strategic Support*
* Serve as a trusted advisor to the Executive Director, providing counsel on strategy, operations, and governance within the Functional Products Engineering team.
* Develop and manage the Executive Director’s strategic roadmap, ensuring alignment with broader functional businesses and IT goals.
* Conduct research, analyse data, and prepare executive-level presentations and reports to support decision-making.
* Represent the Executive Director in meetings, initiatives, and events where necessary, acting as a proxy for communications and decisions.
*Operational Excellence*
* Oversee the execution of cross-portfolio initiatives (e.g. end-to-end customer journeys), ensuring they are delivered on time, within budget, and aligned with organizational goals.
* Implement and monitor operational frameworks, dashboards, and KPIs to track the performance of the Functional Product Engineering organization.
* Facilitate cross-functional collaboration between peer IT organisations to enhance synergy and alignment.
* Identify and address organizational inefficiencies, bottlenecks, and risks.
*Stakeholder Management*
* Build and maintain relationships with external partners, vendors, and industry experts to support the Executive Director’s strategic objectives.
* Ensure consistent and transparent communication across with Functional Product Engineering and functional teams.
*Team Leadership and Enablement*
* Manage, at times, surge resources e.g. on innovation PoCs as needed.
* Foster a culture of accountability, innovation, and collaboration within the Functional Product Engineering team.
* Lead the organization of leadership meetings, town halls, and off-site events for the Functional Product Engineering team.
*Governance and Compliance*
* Support audit, risk, and compliance activities within the Functional Product Engineering team.
* Track and manage budget, resource allocation, and financial performance metrics for the Executive Director.
 
*YOU’RE GOOD AT*
 
The ideal candidate will have a proven track record in digital transformations and operations and thrive in a work environment that requires strong problem solving skills, team collaboration and self-direction. You will excel in:
 
* Diving into detail while thinking ‘big-picture’ to ensure holistic goals are met
* Approaching complex problems in methodical and organized manner
* Driving critical open items to logical closure with urgency
* Building strong working relationships in Functional Product Engineering and across IT
* Bringing a balanced mindset with strategic, delivery and operations perspectives
* Being data-driven while managing executive decisions
* Taking the necessary first steps to get an initiative in motion
* Possessing superior collaboration and influencing skills when working with others across cohorts, functions and global regions
* Bringing energy and using sound business logic to help run the FPE function

What You'll Bring
* Minimum of bachelor’s degree, preferably in a technical field
* Total of 14+ years’ relevant experience, including proven experience as an IT leader, ideally having led global projects spanning multiple teams and IT competencies
* Strong executive communication skills that enable you to connect to all levels of the organization
* Ability to effectively manage at both the detailed and high levels of multiple initiatives
* Negotiation capabilities to resolve trade-offs without need for escalating
* Proven analytical skills, business acumen and experience making decisions based on hard and soft data
* Financial literacy and a deep understanding of budget and funding processes
* Entrepreneurial spirit and comfort working within in rapidly changing environment
* Experience working with Agile and product-led methodologies
* Strong project management experience, including leading complex, cross-functional initiatives.
* Demonstration of the ability to drive operational improvements and deliver measurable results.
* Strong understanding of IT operations, systems and digital transformation trends.
* Adept at fostering collaboration and business consensus among diverse stakeholders.

Who You'll Work With
You will work with a broad spectrum of IT and other business leaders, including:
* Technical Area Leads, Portfolio Product Leads, Tribe Leads that run our digital product teams
* Enterprise PMO team members
* IT Leadership Team members
* Peer Portfolio Managers across other functions
* Change and communication team

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.

BCG is an E - Verify Employer. (Click here )( for more information on E-Verify. Read More Read Less

Job DescriptionOutlier helps the worlds most innovative companies improve their AI models by providing human feedback. Are you an experienced Math Expert who would like to lend your expertise to train AI models? About the opportunity:  Outlier is looking for talented Math Experts to help train generative artificial intelligence modelsThis freelance opportunity is remote and hours are flexible, so you can work whenever is best for youYou may contribute your expertise by Assessing the factuality and relevance of domain-specific text produced by AI modelsCrafting and answering questions related to MathEvaluating and ranking domain-specific responses generated by AI models Examples of desirable expertise: A Master's or higher degree in Math or a related subjectExperience working as a Math professionalAbility to write clearly about concepts related to Math in fluent EnglishPayment:Currently, pay rates for core project work by Math experts in UK range from $30 to $50 USD per hourRates vary based on expertise, skills assessment, location, project need, and other factors. For example, higher rates may be offered to PhDs. For non-core work, such as during initial project onboarding or project overtime phases, lower rates may apply. Certain projects offer incentive payments. Please review the payment terms for each project. Read More Read Less

Job DescriptionClosing date: 09-04-2025Customer Team Leader  ; Location: 2-4 Fitzalan Road, Roffey, Horsham, RH13 6AA Pay: £13.65 per hour Contract: 25 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview
  Full, paid training provided You can now apply for this role using your mobile device (no CV needed!)
  You must be aged 18 or over to be a customer team leader at Co-op, as you’ll need to authorise age-related sales.
  We’re looking for Customer Team Leaders to join our team at Co-op.
  When you join Co-op, you’ll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. 
  As a Customer Team Leader, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to help lead the store team – coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages.
  At Co-op, we do things a different way. For over 175 years we’ve been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You’ll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause.
  What you’ll doFriendly and thoughtful service – you’ll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situationsDevelop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respectedMake sure that the store remains safe, legal, and fully operationalManage diligence checks and stock accuracy to make shopping a great experience for our customersSupport your store manager by deputising when they’re not working and delivering a variety of HR processesLead the way when introducing new products and services in your store – work closely with your team to implement change and encourage open and honest feedbackBuild relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community planThis job would suit people who haveA genuine care for the needs of customers and membersThe ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floorGreat people skills, with the ability to build positive relationships with customers and colleaguesStrong organisational and problem-solving skillsA desire to learn, grow and develop your leadership skillsThe flexibility to work a range of different shiftsWhy Co-op?Full, paid training and dedicated support for your personal development and career progression30% discount on all Co-op products in-store plus 10% discounts on all other brands (increasing to 20% on payday weekends)A pension scheme with up to 10% employer contributionsWagestream– a money management app giving you access to a percentage of your pay as you earn it36 days of holiday (including bank holidays, pro rata for part time colleagues)Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance serviceRotas shared three weeks in advance and accessible on your phoneCycle-to-work schemeBuilding an inclusive workplace 
  We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. 
  If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.
  We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply. 
  If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.
  You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. 
  You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing.
  As part of the application process for this job, you’ll need to complete two online assessments. It will take around 20 minutes to complete these tests.
  We reserve the right to remove a vacancy before the scheduled closing date. Read More Read Less

Job DescriptionClosing date: 09-04-2025Customer Team Leader  ; Location: Old Evanton Road, Dingwall, IV15 9GA Pay: £13.65 per hour  Contract: 16 hours per week + regular overtime, part time, permanent. Working pattern: Varied shifts including early mornings from 6am, late evenings until 10:15pm and weekends, to be discussed at interview.
  Full, paid training provided You can now apply for this role using your mobile device (no CV needed!)
  You must be aged 18 or over to be a customer team leader at Co-op, as you’ll need to authorise age-related sales.
  We’re looking for Customer Team Leaders to join our team at Co-op.
  When you join Co-op, you’ll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. 
  As a Customer Team Leader, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to help lead the store team – coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages.
  At Co-op, we do things a different way. For over 175 years we’ve been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You’ll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause.
  What you’ll doFriendly and thoughtful service – you’ll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situationsDevelop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respectedMake sure that the store remains safe, legal, and fully operationalManage diligence checks and stock accuracy to make shopping a great experience for our customersSupport your store manager by deputising when they’re not working and delivering a variety of HR processesLead the way when introducing new products and services in your store – work closely with your team to implement change and encourage open and honest feedbackBuild relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community planThis job would suit people who haveA genuine care for the needs of customers and membersThe ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floorGreat people skills, with the ability to build positive relationships with customers and colleaguesStrong organisational and problem-solving skillsA desire to learn, grow and develop your leadership skillsThe flexibility to work a range of different shiftsWhy Co-op?Full, paid training and dedicated support for your personal development and career progression30% discount on all Co-op products in-store plus 10% discounts on all other brands (increasing to 20% on payday weekends)A pension scheme with up to 10% employer contributionsWagestream– a money management app giving you access to a percentage of your pay as you earn it36 days of holiday (including bank holidays, pro rata for part time colleagues)Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance serviceRotas shared three weeks in advance and accessible on your phoneCycle-to-work schemeBuilding an inclusive workplace 
  We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. 
  If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.
  We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply. 
  If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.
  You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. 
  You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing.
  As part of the application process for this job, you’ll need to complete two online assessments. It will take around 20 minutes to complete these tests.
  We reserve the right to remove a vacancy before the scheduled closing date.   #1 Read More Read Less

Job DescriptionClosing date: 07-04-2025Customer Team Leader  ; Location: 35 - 37 High Street, Lindfield, RH16 2HJ Pay: £13.65 per hour Contract: 24 hours per week + regular overtime, permanent, part time Working pattern: Varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview
  Full, paid training provided You can now apply for this role using your mobile device (no CV needed!)
  You must be aged 18 or over to be a customer team leader at Co-op, as you’ll need to authorise age-related sales.
  We’re looking for Customer Team Leaders to join our team at Co-op.
  When you join Co-op, you’ll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. 
  As a Customer Team Leader, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to help lead the store team – coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages.
  At Co-op, we do things a different way. For over 175 years we’ve been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You’ll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause.
  What you’ll doFriendly and thoughtful service – you’ll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situationsDevelop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respectedMake sure that the store remains safe, legal, and fully operationalManage diligence checks and stock accuracy to make shopping a great experience for our customersSupport your store manager by deputising when they’re not working and delivering a variety of HR processesLead the way when introducing new products and services in your store – work closely with your team to implement change and encourage open and honest feedbackBuild relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community planThis job would suit people who haveA genuine care for the needs of customers and membersThe ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floorGreat people skills, with the ability to build positive relationships with customers and colleaguesStrong organisational and problem-solving skillsA desire to learn, grow and develop your leadership skillsThe flexibility to work a range of different shiftsWhy Co-op?Full, paid training and dedicated support for your personal development and career progression30% discount on all Co-op products in-store plus 10% discounts on all other brands (increasing to 20% on payday weekends)A pension scheme with up to 10% employer contributionsWagestream– a money management app giving you access to a percentage of your pay as you earn it36 days of holiday (including bank holidays, pro rata for part time colleagues)Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance serviceRotas shared three weeks in advance and accessible on your phoneCycle-to-work schemeBuilding an inclusive workplace 
  We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. 
  If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.
  We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply. 
  If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.
  You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. 
  You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing.
  As part of the application process for this job, you’ll need to complete two online assessments. It will take around 20 minutes to complete these tests.
  We reserve the right to remove a vacancy before the scheduled closing date. Read More Read Less

Job DescriptionClosing date: 07-04-2025Customer Team Leader  ; Location: 490 Oundle Road, Peterborough, PE2 7DF Pay: £13.65 per hour Contract: 24 hours per week + regular overtime, permanent, part time Working pattern: Varied shifts including early mornings (from 5.00am), afternoons, late evenings (until 10.00pm) and weekends, to be discussed at interview
  Full, paid training provided You can now apply for this role using your mobile device (no CV needed!)
  You must be aged 18 or over to be a customer team leader at Co-op, as you’ll need to authorise age-related sales.
  We’re looking for Customer Team Leaders to join our team at Co-op.
  When you join Co-op, you’ll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. 
  As a Customer Team Leader, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to help lead the store team – coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages.
  At Co-op, we do things a different way. For over 175 years we’ve been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You’ll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause.
  What you’ll doFriendly and thoughtful service – you’ll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situationsDevelop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respectedMake sure that the store remains safe, legal, and fully operationalManage diligence checks and stock accuracy to make shopping a great experience for our customersSupport your store manager by deputising when they’re not working and delivering a variety of HR processesLead the way when introducing new products and services in your store – work closely with your team to implement change and encourage open and honest feedbackBuild relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community planThis job would suit people who haveA genuine care for the needs of customers and membersThe ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floorGreat people skills, with the ability to build positive relationships with customers and colleaguesStrong organisational and problem-solving skillsA desire to learn, grow and develop your leadership skillsThe flexibility to work a range of different shiftsWhy Co-op?Full, paid training and dedicated support for your personal development and career progression30% discount on all Co-op products in-store plus 10% discounts on all other brands (increasing to 20% on payday weekends)A pension scheme with up to 10% employer contributionsWagestream– a money management app giving you access to a percentage of your pay as you earn it36 days of holiday (including bank holidays, pro rata for part time colleagues)Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance serviceRotas shared three weeks in advance and accessible on your phoneCycle-to-work schemeBuilding an inclusive workplace 
  We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. 
  If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.
  We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply. 
  If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.
  You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. 
  You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing.
  As part of the application process for this job, you’ll need to complete two online assessments. It will take around 20 minutes to complete these tests.
  We reserve the right to remove a vacancy before the scheduled closing date. Read More Read Less

Job DescriptionClosing date: 07-04-2025Customer Team Leader  ; Location: Leam Lane Estate, Fewster Square, Gateshead, NE10 8XQ Pay: £13.65 per hour Contract: 20 hours per week + regular overtime, 9 month temporary contract, part time Working pattern: Varied shifts including early mornings (from 6.00am), afternoons, late evenings (until 11.00pm) and weekends, to be discussed at interview
  Full, paid training provided You can now apply for this role using your mobile device (no CV needed!)
  You must be aged 18 or over to be a customer team leader at Co-op, as you’ll need to authorise age-related sales.
  We’re looking for Customer Team Leaders to join our team at Co-op.
  When you join Co-op, you’ll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. 
  As a Customer Team Leader, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to help lead the store team – coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages.
  At Co-op, we do things a different way. For over 175 years we’ve been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You’ll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause.
  What you’ll doFriendly and thoughtful service – you’ll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situationsDevelop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respectedMake sure that the store remains safe, legal, and fully operationalManage diligence checks and stock accuracy to make shopping a great experience for our customersSupport your store manager by deputising when they’re not working and delivering a variety of HR processesLead the way when introducing new products and services in your store – work closely with your team to implement change and encourage open and honest feedbackBuild relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community planThis job would suit people who haveA genuine care for the needs of customers and membersThe ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floorGreat people skills, with the ability to build positive relationships with customers and colleaguesStrong organisational and problem-solving skillsA desire to learn, grow and develop your leadership skillsThe flexibility to work a range of different shiftsWhy Co-op?Full, paid training and dedicated support for your personal development and career progression30% discount on all Co-op products in-store plus 10% discounts on all other brands (increasing to 20% on payday weekends)A pension scheme with up to 10% employer contributionsWagestream– a money management app giving you access to a percentage of your pay as you earn it36 days of holiday (including bank holidays, pro rata for part time colleagues)Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance serviceRotas shared three weeks in advance and accessible on your phoneCycle-to-work schemeBuilding an inclusive workplace 
  We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. 
  If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.
  We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply. 
  If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.
  You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. 
  You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing.
  As part of the application process for this job, you’ll need to complete two online assessments. It will take around 20 minutes to complete these tests.
  We reserve the right to remove a vacancy before the scheduled closing date. Read More Read Less

Job DescriptionClosing date: 07-04-2025Customer Team Leader  ; Location: 24 High Street, Benson, Wallingford, OX10 6RP Pay: £13.65 per hour Contract: 30 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview
  Full, paid training provided You can now apply for this role using your mobile device (no CV needed!)
  You must be aged 18 or over to be a customer team leader at Co-op, as you’ll need to authorise age-related sales.
  We’re looking for Customer Team Leaders to join our team at Co-op.
  When you join Co-op, you’ll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. 
  As a Customer Team Leader, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to help lead the store team – coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages.
  At Co-op, we do things a different way. For over 175 years we’ve been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You’ll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause.
  What you’ll doFriendly and thoughtful service – you’ll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situationsDevelop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respectedMake sure that the store remains safe, legal, and fully operationalManage diligence checks and stock accuracy to make shopping a great experience for our customersSupport your store manager by deputising when they’re not working and delivering a variety of HR processesLead the way when introducing new products and services in your store – work closely with your team to implement change and encourage open and honest feedbackBuild relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community planThis job would suit people who haveA genuine care for the needs of customers and membersThe ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floorGreat people skills, with the ability to build positive relationships with customers and colleaguesStrong organisational and problem-solving skillsA desire to learn, grow and develop your leadership skillsThe flexibility to work a range of different shiftsWhy Co-op?Full, paid training and dedicated support for your personal development and career progression30% discount on all Co-op products in-store plus 10% discounts on all other brands (increasing to 20% on payday weekends)A pension scheme with up to 10% employer contributionsWagestream– a money management app giving you access to a percentage of your pay as you earn it36 days of holiday (including bank holidays, pro rata for part time colleagues)Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance serviceRotas shared three weeks in advance and accessible on your phoneCycle-to-work schemeBuilding an inclusive workplace 
  We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. 
  If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.
  We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply. 
  If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.
  You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. 
  You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing.
  As part of the application process for this job, you’ll need to complete two online assessments. It will take around 20 minutes to complete these tests.
  Read More Read Less

Job DescriptionClosing date: 10-04-2025Customer Team Leader  ; Location: 384 Long Lane, Hillingdon, UB10 9PG Pay: £14.80 per hour including London allowance Contract: 20 hours per week + regular overtime, permanent, part time Working pattern: Varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview
  Full, paid training provided You can now apply for this role using your mobile device (no CV needed!)
  You must be aged 18 or over to be a customer team leader at Co-op, as you’ll need to authorise age-related sales.
  We’re looking for Customer Team Leaders to join our team at Co-op.
  When you join Co-op, you’ll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. 
  As a Customer Team Leader, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to help lead the store team – coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages.
  At Co-op, we do things a different way. For over 175 years we’ve been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You’ll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause.
  What you’ll doFriendly and thoughtful service – you’ll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situationsDevelop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respectedMake sure that the store remains safe, legal, and fully operationalManage diligence checks and stock accuracy to make shopping a great experience for our customersSupport your store manager by deputising when they’re not working and delivering a variety of HR processesLead the way when introducing new products and services in your store – work closely with your team to implement change and encourage open and honest feedbackBuild relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community planThis job would suit people who haveA genuine care for the needs of customers and membersThe ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floorGreat people skills, with the ability to build positive relationships with customers and colleaguesStrong organisational and problem-solving skillsA desire to learn, grow and develop your leadership skillsThe flexibility to work a range of different shiftsWhy Co-op?Full, paid training and dedicated support for your personal development and career progression30% discount on all Co-op products in-store plus 10% discounts on all other brands (increasing to 20% on payday weekends)A pension scheme with up to 10% employer contributionsWagestream– a money management app giving you access to a percentage of your pay as you earn it36 days of holiday (including bank holidays, pro rata for part time colleagues)Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance serviceRotas shared three weeks in advance and accessible on your phoneCycle-to-work schemeBuilding an inclusive workplace 
  We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. 
  If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.
  We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply. 
  If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.
  You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. 
  You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing.
  As part of the application process for this job, you’ll need to complete two online assessments. It will take around 20 minutes to complete these tests.
  We reserve the right to remove a vacancy before the scheduled closing date. Read More Read Less

Job DescriptionClosing date: 07-04-2025Customer Team Leader  ; Location: Hillside, Brae, ZE2 9QG Pay: £13.65 per hour Contract: 39 hours per week + regular overtime, permanent, full time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview. This role will include work on our Post Office Counters
  Full, paid training provided You can now apply for this role using your mobile device (no CV needed!)
  You must be aged 18 or over to be a customer team leader at Co-op, as you’ll need to authorise age-related sales.
  We’re looking for Customer Team Leaders to join our team at Co-op.
  When you join Co-op, you’ll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. 
  As a Customer Team Leader, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to help lead the store team – coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages.
  At Co-op, we do things a different way. For over 175 years we’ve been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You’ll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause.
  What you’ll doFriendly and thoughtful service – you’ll give friendly, welcoming, easy, helpful and thoughtful service every day, support with tasks on the post office counter, often taking ownership for managing the store and handling challenging situationsDevelop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respectedMake sure that the store remains safe, legal, and fully operationalManage diligence checks and stock accuracy to make shopping a great experience for our customersSupport your store manager by deputising when they’re not working and delivering a variety of HR processesLead the way when introducing new products and services in your store – work closely with your team to implement change and encourage open and honest feedbackBuild relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community planThis job would suit people who haveA genuine care for the needs of customers and membersThe ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floorGreat people skills, with the ability to build positive relationships with customers and colleaguesStrong organisational and problem-solving skillsA desire to learn, grow and develop your leadership skillsThe flexibility to work a range of different shiftsWhy Co-op?Full, paid training and dedicated support for your personal development and career progression30% discount on all Co-op products in-store plus 10% discounts on all other brands (increasing to 20% on payday weekends)A pension scheme with up to 10% employer contributionsWagestream– a money management app giving you access to a percentage of your pay as you earn it36 days of holiday (including bank holidays, pro rata for part time colleagues)Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance serviceRotas shared three weeks in advance and accessible on your phoneCycle-to-work schemeBuilding an inclusive workplace 
  We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. 
  If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.
  We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply. 
  If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.
  You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. 
  You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing.
  As part of the application process for this job, you’ll need to complete two online assessments. It will take around 20 minutes to complete these tests.
  We reserve the right to remove a vacancy before the scheduled closing date.   #1 Read More Read Less

Job DescriptionClosing date: 08-04-2025Customer Team Leader  ; Location: 19 - 21 North Street, Wilton, Salisbury, SP2 0HE Pay: £13.65 per hour Contract: 16-30 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview
  Full, paid training provided You can now apply for this role using your mobile device (no CV needed!)
  You must be aged 18 or over to be a customer team leader at Co-op, as you’ll need to authorise age-related sales.
  We’re looking for Customer Team Leaders to join our team at Co-op.
  When you join Co-op, you’ll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. 
  As a Customer Team Leader, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to help lead the store team – coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages.
  At Co-op, we do things a different way. For over 175 years we’ve been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You’ll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause.
  What you’ll doFriendly and thoughtful service – you’ll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situationsDevelop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respectedMake sure that the store remains safe, legal, and fully operationalManage diligence checks and stock accuracy to make shopping a great experience for our customersSupport your store manager by deputising when they’re not working and delivering a variety of HR processesLead the way when introducing new products and services in your store – work closely with your team to implement change and encourage open and honest feedbackBuild relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community planThis job would suit people who haveA genuine care for the needs of customers and membersThe ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floorGreat people skills, with the ability to build positive relationships with customers and colleaguesStrong organisational and problem-solving skillsA desire to learn, grow and develop your leadership skillsThe flexibility to work a range of different shiftsWhy Co-op?Full, paid training and dedicated support for your personal development and career progression30% discount on all Co-op products in-store plus 10% discounts on all other brands (increasing to 20% on payday weekends)A pension scheme with up to 10% employer contributionsWagestream– a money management app giving you access to a percentage of your pay as you earn it36 days of holiday (including bank holidays, pro rata for part time colleagues)Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance serviceRotas shared three weeks in advance and accessible on your phoneCycle-to-work schemeBuilding an inclusive workplace 
  We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. 
  If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.
  We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply. 
  If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.
  You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. 
  You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing.
  As part of the application process for this job, you’ll need to complete two online assessments. It will take around 20 minutes to complete these tests.   #3
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