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Boston Consulting Group
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  • Global Service Design Senior Manager  

    - Greater London
    Who We Are Boston Consulting Group partners with leaders in business a... Read More
    Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do Role Overview: As a member of BCG’s Global IT Design Center of Expertise (CoE), you will be working to help define and design the delivery of service experiences for employees. You’ll be responsible for the creation and evaluation of service design blueprints, research, quant behavioural measurement and the analysis of employee needs. We are seeking an analytical and experienced Service Designer to join our dynamic cross-functional team. The ideal candidate will have a passion for designing value-creating, measurable and value creating service experiences. Key Responsibilities: Service Design: Develop service design blueprints and guidelines to ensure consistency across services and to achieve BCG’s strategic goals. Utilize journey mapping, needs and sentiment analysis, quant measurement and other tools, methods, or processes to understand and define end-to-end service experience. Align with the CoE Value Measurement framework to capture and track service quality, efficiency and advocacy. Research Read Less
  • Global Learning Experience Design Manager  

    - Greater London
    Who We Are Boston Consulting Group partners with leaders in business a... Read More
    Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do You will design learning experiences for our global Risk function that are engaging, practical, and behaviorally impactful. Your work will help employees not only understand compliance requirements but apply them confidently in their day-to-day roles, strengthening how risk awareness shows up across the firm. You will take a holistic approach to learning design, identifying key compliance moments across the employee journey and building the right mix of formal training, digital learning, and moment-of-need resources. You will connect content across topics to create a cohesive learning experience that drives sustained behavior change at scale. In this role, you will: Design effective, engaging, and behaviour-changing learning experiences Distil complex regulatory and policy requirements into accessible, learner-friendly formats by using storytelling, real-world scenarios, and behaviourally driven design approaches that help learners internalize expectations and confidently apply them in their day-to-day roles Create compelling, eLearning and multi-modal learning (e.g., live classroom, virtual live, on-demand, interactive eLearning, microlearning, workflow-based learning) Conduct learner and stakeholder analysis to understand needs, knowledge gaps, and risk areas to shape targeted, learner-centric solutions Partner with subject matter experts and stakeholders to ensure accuracy, relevance, and impact Drive alignment between stakeholders and advocate for learner-centric, high-quality solutions Manage multiple learning projects from scoping through delivery, ensuring high-quality outcomes Build and execute detailed project plans, tracking deliverables and ensuring timely rollout What You'll Bring You bring 5+ years of experience in instructional design, learning experience design, or a related field You design engaging, behaviorally driven learning that translates complex topics into practical application You apply strong critical thinking and storytelling to turn policies into clear, compelling narratives You work confidently with stakeholders, balancing perspectives while advocating for high-quality solutions You manage multiple projects end-to-end, delivering high-quality outcomes on time You bring experience with digital learning tools (e.g., Articulate 360, Rise, Adobe Captivate) and multi-modal formats You collaborate effectively across global, cross-functional teams in a fast-paced environment Who You'll Work With You will work closely with BCG’s Risk and Compliance team, partnering with subject matter experts, Legal, HR, and Learning Read Less
  • Global Risk Management Senior Analyst  

    - Greater London
    Locations : London | Lisbon Who We Are Boston Consulting Group partner... Read More
    Locations : London | Lisbon Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do BCG is seeking a risk professional to join the Enterprise Risk Management (ERM) team as a Global (Enterprise) Risk Management Senior Analyst. In this role, you will support BCG’s ERM program with a primary focus on governance, reporting, and stakeholder engagement. You will help strengthen governance, coordinate ERM workstreams, develop executive ready materials and reporting, and enable consistent risk reporting and communications that promote a risk-aware culture across BCG. Key Responsibilities Support ERM Governance – help maintain and evolve the ERM governance model including how we identify and report on enterprise risks to senior leadership, the ERM operating rhythm aligned with firm strategy and frameworks, while managing key stakeholder relationships across the business. ERM “Chief of Staff” – Manage the ERM calendar, priorities, vendors, and cross-workstream coordination to drive outcomes. Maintain charters, policies, and standards. Serve as ERM representative in the Global Risk Stakeholder Engagement Working Group, managing the risk functional calendar and coordinating key communications across functions. Executive and Committee Reporting – Develop decision-ready materials for ARC, Board, and senior leadership. Tailor our risk insights to specific senior stakeholders to ensure our risk reporting supports decision making and risk mitigation across BCG. Reporting Management and Quality Control – Standardize templates, consolidate inputs from multiple stakeholders, and ensure outputs are accurate, consistent and deadline-ready. Enable Risk Governance Forums – Support ERM governance forums and committees (e.g., Risk Pulse) by preparing agendas/ materials, capturing minutes, and actions and drive follow-ups. Strengthen Stakeholder Engagement and Communications Partner with stakeholders across the Global Risk team and BCG’s practice areas, regions, and functions to strengthen risk awareness and adoption of ERM processes. Initiate knowledge sessions (e.g. for OneRisk) and coordinate key communications with internal and external speakers. Advance Reporting experience with data visualization (Power BI/Tableau) and collaboration tools (Miro, Trello, Slack) Excellent written and verbal communication skills with ability to craft decision-ready materials Comfort with KPI design, reporting, and process improvement Bachelor’s degree required (in business, risk, economics, or related field); advanced degree or certifications (e.g., RIMS-CRMP, ARM, PMP) are a plus Ability to work across time zones; occasional travel may be required Strong analytical and problem-solving skills Fluent English and high professional integrity Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify. Read Less
  • Global IT Enterprise Architect Senior Manager - GenAI  

    - Greater London
    Who We Are Boston Consulting Group partners with leaders in business a... Read More
    Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do BCG is looking for a Senior Manager level Enterprise Architect to pioneer the way forward on the use of GenAI across BCG. The heart of this role is to define the architectures(s) to support leading edge use of GenAI in our consulting, to deliver world class insights and impact to our clients, and new ways of working within our internal support teams. You will be an expert in GenAI and AI with experience of consulting and knowledge management. You will be great at working with consulting and knowledge teams and an amazing collaborator, finding new ways of working using GenAI. You will know how to design, scale and run solutions at scale for a global company with extensive experience of architecting solutions using modern paradigms including cloud, containers, APIS and AI development. YOU’RE GOOD AT Finding great answers to complex and ambiguous questions and connecting and collaborating across teams to develop enterprise, platform and solution architectures. You will seek diverse views, and with a growth mindset considering both conventional and unconventional answers. You will be high energy, able to match the fast-changing tech landscape and business priorities. Rolling up your sleeves and “doing”, pioneering the way forward and bring others along with you. You produce high-quality Enterprise Architecture arguments and supporting materials. You are adept at aligning these at different levels in the organization. You must be a brilliant storyteller and amazing at PowerPoint. You will be at ease and brilliant at presenting to stakeholders. Influencing and collaborating with others, especially solution architects and technical leaders across the organization. Your passion is technology. You will be highly knowledgeable and conversant with modern computing paradigms and relentless in your curiosity to learn and apply this to your work. You will demonstrate expertise in modern digital thinking including GenAI, AI, data architecture, domain driven design, APIs, microservices, cloud, cloud security and identity services on cloud. Optimizing your own role and delivering results. You understand that architecture is part of a value stream where we need to play our part in being efficient to help increase velocity and reduce risk across the architecture team and the teams we work with. What You'll Bring 5+ years of experience leading architecture work. Ideally a blend of experience in development, solution and enterprise architecture with multiple years' experience of AI and real-world experience of the latest GenAI technologies. Your experience will include: Deep knowledge of AI and GenAI Multiple successful experiences of leading the development of AI or GenAI driven solutions. Preparing materials for, and presenting at senior levels. You are an expert storyteller and produce amazing PowerPoint. Leading the development of business cases and then landing agreeing at C-suite investment boards with minimal supervision Highly effective at influencing in a highly matrixed organization Expert knowledge of consulting, you are likely to have been a consultant in your past. Who You'll Work With You will be reporting to the BCG IT Executive Director for Enterprise Architecture and work in the central Enterprise Architecture team. You will be working very closely with our knowledge team. This is an individual contributor role and will be expected to develop strong and influential relationships to all the architects working in AI and GenAI across all of BCG including our leading edge GenAI development teams in BCG X Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify. Read Less
  • Global IT Data Scientist Senior Specialist  

    - Greater London
    Who We Are Boston Consulting Group partners with leaders in business a... Read More
    Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do Are you passionate about harnessing the power of Generative AI to solve real-world problems? As a world-renowned and leading AI Consulting firm, we are actively seeking hands-on GenAI experts to join our PSG BI can frame complex problems in appropriate business contexts • Highly professional and rigorous, results-oriented, driven and hard-working • Have excellent verbal and written communication skills in English • Loyal and reliable, possessing the highest ethical standard • Good interpersonal skills but also judgement independency and autonomy • Ability to propose innovative ideas, build empathy within the firm and win the trust of key stakeholders Who You'll Work With You will be part of the PSG BI Read Less
  • Global IT Data Engineer Senior Specialist  

    - Greater London
    Who We Are Boston Consulting Group partners with leaders in business a... Read More
    Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do Design, build, test, and maintain Data pipelines, managing data platform, develop integrations from diverse data sources including on-premises systems and external APIs, support and troubleshoot production processes. Contribute to scalable pipeline design, resolve data discrepancies, and ensure SLAs are met while continuously improving data models, code efficiency, and data quality. Adhere to best practices in data integrity, testing, security, and documentation, while continuously expanding technical expertise and staying current with evolving tools and platforms. YOU’RE GOOD AT Developing and maintaining medium-high complexity data pipelines and applications within large-scale data platforms. Applying structured problem-solving skills to analyze data issues and identify root causes. Managing multiple tasks and priorities in a fast-paced, Agile environment. Communicating clearly with both technical and non-technical stakeholders. Working collaboratively in a matrixed organization with diverse teams and varying technical expertise. Demonstrating intellectual curiosity and a willingness to learn new technologies and methodologies. Being a proactive team player with a positive attitude and strong ownership mindset. What You'll Bring Bachelor’s Degree in Computer Science, Engineering, or related field (or equivalent practical experience). 4-6 years of relevant experience in Data Engineering. Expertise in SQL, especially within cloud-based data warehouses like Snowflake, API-integrated data pipelines using Python. Hands-on experience with AWS technologies such as AWS Lambda/Glue, S3, and CloudFormation etc. Familiarity with cloud data warehouse platforms such as Snowflake, developing data pipelines in DBT (Data Build Tool); or other ETL/ELT tools, languages and frameworks is a plus. Working knowledge of version controlling tools, CI/CD processes and deployments using tools such as GitHub, Git Actions, Terraform etc. Experience working with semi-structured and unstructured data formats such as JSON and XML. Familiarity with Data orchestration tools such as Airflow. Experience working in Agile/Scrum environments is preferred. Experience within GenAI space is a plus. Who You'll Work With You will be a member of the Data Hub Squad, a team focused on ingesting, transforming, streamlining, and exposing high-quality data to support the Marketing function in making data-driven decisions. You will collaborate closely with the Chapter Lead, Product Owner, other data engineers, analysts, and other teams within the Marketing Portfolio. Additional info This position will involve daily collaboration with the Product Owner, Chapter Lead, other engineers and analysts throughout Agile process. The successful candidate will demonstrate: Strong analytical abilities and creative problem solving Ability to work independently with general direction and flexibility in a fast-paced environment Good organization and excellent communication skills across cultures Integrity and a positive attitude, especially while handling stressful situations Work with project stakeholders to understand business requirements and implement data solutions for diverse problems Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify. Read Less

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