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Fresh Direct
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  • Area Sales Manager - Framework  

    - Aberdeen
    Area Sales Manager - FrameworkFull-timeDepartment: Commercial - Framew... Read More
    Area Sales Manager - FrameworkFull-timeDepartment: Commercial - Framework Compensation: up to GBP0 - yearlyJob DescriptionFramework Area Sales Manager Home Based / Field Sales - Aberdeen, Aberdeen Shire, Peterhead, Stonehaven, InverurieUp to £35,000 + great bonus', company car or car allowance & home-based contractHere at Brakes, we’ve got ambitious growth plans so if you’re currently working in Field Sales or have the talent to match your ambition to thrive in the biggest and best Food Service sales force and are passionate to forge a career in sales, we have a fantastic opportunity for a Framework Area Sales Manager.Framework Area Sales Managers will be expected to manage between 60-80 customers depending on geographical area. This is made up from a mix of end user, GPO and Public Sector business. The main focus for the role will be building strong relationships to unlock opportunities for growth.Key AccountabilitiesRole model our Company Values / PurposeBuild and leverage strong customer relationships through a natural curiosity in the independent sector.Grow and retain customers delivering profitable volume growth Vs targetsEffectively partner your customers to understand their plans for growth, adding value, offering a wide range of practical solutions and productsUnderstand competitor activity & proposals, ensuring you are always offering your customers the best local solutionsWorking with Framework Partners to onboard new businessAct as a brand ambassador for Brakes in your local market.It goes without saying that you’re highly service focused, putting the customer at the heart of everything you do, providing the best solutions to support and enhance their business. Tenacious and resilient you’re a self-starter with the drive and determination to succeed and demonstrable experience of delivering against targets. You’ll also be self-motivated to enhance your own development, seeking continuous improvement by leveraging & learning from a diverse range of skills & experience and a range of L&D programmes. You will have the opportunity to progress into a vast range of commercial roles to really develop your career.You’ll also need to be confident with the adoption of our modernisation programme and the new technology we are adopting to improve the customer experience and optimise performance (Experience of salesforce while not essential, would be advantageous).We’re not just looking for a good fit, we want people who help to make us even better. We’re passionate about creating an inclusive workplace that celebrates and values diversity. We don’t want you to ‘fit’ our culture, we want you to define it. Bring your whole self to work. #BelongAtBrakes.Why Brakes? Our Purpose - Connecting the world to share food, and care for one another.With our commitment to ethical & responsible sourcing and sustainability coupled with our award-winning products you will have the might of the Brakes business behind you.Additional InformationAt Brakes everyone is welcome. We don’t want you to ‘fit our culture’ we want you to help define it and we actively celebrate the unique talents of each and every colleague. We don’t just look at your CV, we’re more focused on who you are and your potential. As part of our values, we are committed to fostering a diverse and inclusive culture where everyone has a voice, is appreciated and has the same opportunities. We work hard to ensure that everyone feels part of our business, as we care for one another and connect the world through food and trusted partnerships. Our ultimate goal is to ensure that everyone belongs and thrives at Brakes and we recognise that Brakes can only thrive when everyone feels they belong. We'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our resourcing team who will be happy to support you. BrakesBuilt on a passion for food and feeding the nation, we are the UK’s largest foodservice supplier. Every day Brakes deliver the highest quality fresh and frozen food and ingredients from our nationwide network of distribution centres to some of the nation’s most famous pubs and restaurants, as well as schools, caterers, care homes and hospitals. Our customers depend on us, and our 8,000-strong workforce is dedicated and proud to be part of this vital provision. And we’re growing! Read Less
  • Credit Control Clerk  

    - Ashford
    Credit Control ClerkFull-timeDepartment: FinanceJob DescriptionWe are... Read More
    Credit Control ClerkFull-timeDepartment: FinanceJob DescriptionWe are currently recruiting a talented and collaborative Credit Control Clerk to join our Finance team in Ashford on a Permanent basis.Our Finance colleagues are a central hub of knowledge, and as a Credit Controller, you’ll be on hand to support your area of the business in every way possible. You will work to find solutions and ensure that everything we do enables us to deliver on our promises to our customers and exceed expectations. You’ll naturally promote and embrace our inclusive team environment and we’re sure you’ll have some fun along the way! This role is offering flexible hybrid working with 2-3 days based in our Ashford, Kent office for team collaboration and meetings, so you must be with in a commutable distance.Key Accountabilities & Responsibilities:Management of your own portfolio of accounts, ensuring adherence to contractual payment terms and credit limits, mitigating risk and potential bad debts.Ensure a culture of effective working relationships, close collaboration and communication is developed and maintained across all finance teams and internal colleagues.Provide excellent customer service by developing and maintaining strong working relationships with customers.Meeting of period targeted KPI’s using department procedures.Receive incoming calls and record all queries promptly and accurately in support of cash collection activity.Query management - provide copy invoices, proof of delivery, credit notes, and liaise internally to progress any queries preventing payment that are being handled in any other department.Attend internal and external Customer meetings.Escalate to Management any internal or payment issues with customers.Looking for continuous improvement and identifying best practices and effective business controls which will positively impact business results.Other Ad Hoc duties as requested by Team Leader/ManagerAbout you:This role requires no previous finance experience as training will be provided. As part of the application process, you will be asked to complete an online psychometric task, which will be sent to you by the recruitment team.We are however looking for an individual who has the experience of working in a fast-paced environment and has an interest in Finance or Credit Control. This role will require you to work with Microsoft Excel (pivot tablet, v-lookups) so you must be confident using this programme. You’ll also be communicating with external customers and internal colleagues at all levels, so strong communication skills are essential.What you’ll receive:A competitive salaryHuge discounts on all sorts of lovely food and award-winning products through our staff shopDiscounts on Cinema tickets, shopping and earn cashback on purchases through Sodexo.Generous holiday allowance, with option to purchase additional holidaysRecognition awards and IncentivesPension schemeReal career opportunities - being part of Sysco, the world’s leading foodservice business, opens up a world of possibilityAdditional InformationAt Brakes everyone is welcome. We don’t want you to ‘fit our culture’ we want you to help define it and we actively celebrate the unique talents of each and every colleague. We don’t just look at your CV, we’re more focused on who you are and your potential. As part of our values, we are committed to fostering a diverse and inclusive culture where everyone has a voice, is appreciated and has the same opportunities. We work hard to ensure that everyone feels part of our business, as we care for one another and connect the world through food and trusted partnerships. Our ultimate goal is to ensure that everyone belongs and thrives at Brakes and we recognise that Brakes can only thrive when everyone feels they belong. We'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our resourcing team who will be happy to support you. BrakesBuilt on a passion for food and feeding the nation, we are the UK’s largest foodservice supplier. Every day Brakes deliver the highest quality fresh and frozen food and ingredients from our nationwide network of distribution centres to some of the nation’s most famous pubs and restaurants, as well as schools, caterers, care homes and hospitals. Our customers depend on us, and our 8,000-strong workforce is dedicated and proud to be part of this vital provision. And we’re growing! Job LocationGoogle Maps requires functional cookies to be enabled Read Less
  • Driver 7.5t  

    - Newport
    Driver 7.5tFull-timeDepartment: Supply Chain and Operations (Drivers a... Read More
    Driver 7.5tFull-timeDepartment: Supply Chain and Operations (Drivers and Operatives) Compensation: up to GBP21,995 - yearlyJob DescriptionAnnual Salary £21,995 plus a great range of benefits30 Hours per week Working Days shift 6:00am startWhen you join Medina Food Service, you’ll become part of a top UK food business. You’ll also become part of Sysco GB – the world's leading foodservice company. We’re growing across the country and aiming to be the absolute best in our industry. So join us in Newport Isle of Wight as a Van Driver and take your career to the next level.A satisfying roleYou'll need to pay attention for accurately picking on vehicle and delivery of customer orders and maintaining product temperatures in a multi-temperature-controlled vehicle. You'll need awareness of Vehicle Standards Agency (DVSA) Compliance to ensure your vehicle checks are completed to a high standard to ensure roadworthiness. The role includes manual handling of our food produce to the customers premises so you will need to comply with Health and Safety (SSOW), hygiene and other related legislation.Shift PatternWeek 1 5hrs a day
    Monday - Saturday 6am - 11am Week 2 6hrs a day
    Monday - Friday 6am - 1200 What you bring to the mixA qualified 7.5t Driver with Category C1 licence or "grandfather rights" (C1 entitlement) and Driver CPC qualification. You'll have extensive road knowledge of our local area and a proactive approach to your work, you have what it takes to excel with Us:a commitment to providing the highest standard of service to customersan eye for detailstrong communication and people skillsthe ability to follow processes and proceduresthe flexibility to work in a shift systemBags of benefitsWe take care of our people. On our team, you’ll be able to take your pick from everything from a pension scheme and generous holiday to family-friendly flexibility and ongoing training. You’ll get fantastic discounts on our delicious products too.Tempted to join the team? Apply today!Additional InformationAt Medina everyone is welcome. We don’t want you to ‘fit our culture’ we want you to help define it and we actively celebrate the unique talents of each and every colleague. We don’t just look at your CV, we’re more focused on who you are and your potential. As part of our values, we are committed to fostering a diverse and inclusive culture where everyone has a voice, is appreciated and has the same opportunities. We work hard to ensure that everyone feels part of our business, as we care for one another and connect the world through food and trusted partnerships. Our ultimate goal is to ensure that everyone belongs and thrives at Medina and we recognise that Medina Foodservice can only thrive when everyone feels they belong. We'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our resourcing team who will be happy to support you. Job LocationGoogle Maps requires functional cookies to be enabled Read Less
  • Senior Finance Business Partner - Pricing  

    - Ashford
    Senior Finance Business Partner - PricingFull-timeDepartment: FinanceJ... Read More
    Senior Finance Business Partner - PricingFull-timeDepartment: FinanceJob DescriptionWe are recruiting for a Senior Finance Business Partner - Pricing to join the Regional Broadline finance team on a full time, permanent basis, reporting into the Finance Director.As the Senior Finance Business Partner it’s your responsibility to manage the price and internal cost levels of all Regional Broadline products in Kff and Medina Foodservice through formal price moves and tactical price fixes in order to cover overhead inflation while improving company margin. To liaise with Procurement, Category, Finance and Sales divisions in reaching appropriate product price decisions based on analysis presented in monthly pricing meetings. This role would also be required to liaise closely with the Pricing team in Brakes too.We are offering a hybrid working contract, and you will be required to work in the Kff Aylesford office once per week, so you must live within a commutable distance. Occasional travel to Medina Isle of Wight also required.Key Accountabilities & Responsibilities:Analysis, creation and delivery of targeted price moves of repped and contracted customers which are material to Kff & MedinaWork closely with Regional broadline procurement team to determine inflation & impact on COGS as well as factoring in data and insight from the Brakes teamAnalysis & proposal of market relevant / go-to market pricing for all Kff & Medina KVI lines and Shop window linesCollect pricing insight from Brakes pricing team, align with regional broadline range and use to effectively price products (same as Brakes range / similar to Brakes range / unique to regional broadline)Creation and monthly tracking of an internal pricing model which provides key insights into overall pricing strategy and its contribution to the business’ financial objectives. This involves working closely with finance, merchandising and sales leaders.Monitor and sign off any below target margin customer discounts for Medina customers using the RASP toolMonitor the effectiveness of metallic price banding for Kff customers, highlight, challenge and work with sales teams to improve where margin expectations are below targetTrack the success of Regional broadline price moves. This involves running reports, analysing the data in Excel and then creating slides to present this data via PowerPoint.Manage and maintain the various levels of price and the price structure of over 7.5k products between the two regional broadline businessesSupport sales and finance colleagues with strategic insight and justifications on price moves using insight from procurement colleagues and 3rd party sources.Create high level presentations which are then presented to the Regional broadline SLT at monthly Commercial meetings. These presentations are used to facilitate commercial pricing decisions and evaluate gross margin trading versus budget.Work alongside numerous departments such as Finance, Sales, Procurement, Marketing and Promotions to provide analysis of performance, price elasticity and competitor price moves. Building relationships with other internal stakeholders – particularly the Brakes pricing team. Required to work well within a team and cross functionally to ensure a broader view of the company and the different targets that need to be met.Create multiple monthly pricing models & tools which go out to Sales, Finance, Merchandising and Marketing.About you:You will be a fully qualified accountant (CIMA, ACCA, ACA) currently operating as a Finance Business Partner or Finance Manager, looking to join a global organisation as part of your career development. We are looking for someone who will drive performance through insight and has the knowledge and confidence to understand trends and results. Strong Excel skills, including experience in financial analysis and modelling are essential as well as strong communication and partnering skills across all levels up to Exec level. A great opportunity for someone who enjoys working in a commercial setting to use their experience in a senior capacity. You will be self-motivated and driven to deliver results and positively influence key stakeholders.What you’ll receive:A competitive salaryCompany car allowance of £7,000 or Company CarEligible for company bonus schemeGenerous holiday allowance, with option to purchase 5 additional holiday daysPension schemeHybrid working contractHuge discounts on all sorts of lovely food and award-winning products through our staff shopDiscounts on Cinema tickets, shopping and earn cashback on purchases through Sodexo.Recognition awards and IncentivesCareer progression opportunities - being part of Fresh Direct and the wider Sysco group, the world’s leading foodservice business, opens up a world of possibilityAdditional InformationAt Sysco GB everyone is welcome. We don’t want you to ‘fit our culture’ we want you to help define it and we actively celebrate the unique talents of each and every colleague. We don’t just look at your CV, we’re more focused on who you are and your potential. As part of our values, we are committed to fostering a diverse and inclusive culture where everyone has a voice, is appreciated and has the same opportunities. We work hard to ensure that everyone feels part of our business, as we care for one another and connect the world through food and trusted partnerships. Our ultimate goal is to ensure that everyone belongs and thrives at Sysco GB and we recognise that Sysco GB can only thrive when everyone feels they belong. We'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our resourcing team who will be happy to support you. Job LocationGoogle Maps requires functional cookies to be enabled Read Less
  • Driver - Class 2  

    - Harlow
    Driver - Class 2Full-timeDepartment: Supply Chain and Operations (Driv... Read More
    Driver - Class 2Full-timeDepartment: Supply Chain and Operations (Drivers and Operatives) Compensation: up to GBP47,165 - yearlyJob Description£47,165 per annum plus great benefits2 shifts available: 04:30 - 06:30 start timesMonday - Friday plus 1 in 4 Saturdays inc. rest day in the weekTuesday - SaturdayBrakes is a top UK food business and a proud part of Sysco GB – the world's leading foodservice company. We’re growing across the country and aiming to be the absolute best in our industry. So join us in Harlow as an HGV Class 2 Driver and help us deliver excellence far and wide.A satisfying roleA key member of our driving team, you’ll deliver our fantastic ambient, chilled and frozen products to customers across the local region. You’ll make sure everything is delivered safely, on time and to the highest food hygiene standards. You’ll also be responsible for maintaining accurate records, completing load plans and building positive relationships with your colleagues and customers.What you bring to the mixA qualified Class 2 Driver with valid CPC cards and a proactive approach to your work, you have what it takes to excel with Us:a commitment to providing the highest standard of service to customersan eye for detailstrong communication and people skillsthe ability to follow processes and proceduresthe flexibility to work in a shift systemBags of benefitsWe take care of our people. On our team, you’ll be able to take your pick from everything from a pension scheme and generous holiday to family-friendly flexibility and ongoing training. You’ll get fantastic discounts on our delicious products too.Tempted to join the team? Apply today!Additional InformationAt Brakes everyone is welcome. We don’t want you to ‘fit our culture’ we want you to help define it and we actively celebrate the unique talents of each and every colleague. We don’t just look at your CV, we’re more focused on who you are and your potential. As part of our values, we are committed to fostering a diverse and inclusive culture where everyone has a voice, is appreciated and has the same opportunities. We work hard to ensure that everyone feels part of our business, as we care for one another and connect the world through food and trusted partnerships. Our ultimate goal is to ensure that everyone belongs and thrives at Brakes and we recognise that Brakes can only thrive when everyone feels they belong. We'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our resourcing team who will be happy to support you. BrakesBuilt on a passion for food and feeding the nation, we are the UK’s largest foodservice supplier. Every day Brakes deliver the highest quality fresh and frozen food and ingredients from our nationwide network of distribution centres to some of the nation’s most famous pubs and restaurants, as well as schools, caterers, care homes and hospitals. Our customers depend on us, and our 8,000-strong workforce is dedicated and proud to be part of this vital provision. And we’re growing! Job LocationGoogle Maps requires functional cookies to be enabled Read Less
  • Warehouse Trainer - Nights  

    - Warrington
    Warehouse Trainer - NightsFull-timeDepartment: Supply Chain and Operat... Read More
    Warehouse Trainer - NightsFull-timeDepartment: Supply Chain and Operations (Non Driver or Operative Roles)Job DescriptionWarehouse TrainerShift Pattern: Sunday – Thursday 20:00 – 05:30Warrington We are currently looking for a passionate and experienced MHE trainer with an in-depth knowledge of warehousing. As such an AITT or RTITB qualification is essential and food and beverage industry experience is desired.You’ll play an integral part of the Operations team, training, coaching, and supporting warehouse colleagues - enabling them to complete their role safely and effectively. Day to day responsibilities would include, new starter orientation and training, refresher training, manual handling training, Health and safety training and managing external training contractors and delivering MHE training for LLOPs, Counter Balance FLTs and Reach trucks. You will also be responsible for rolling out new start inductions.You will need to be comfortable in a cool environment (but thermal uniform is provided to keep you warm) and be able to lift weights of up to 25kg.To join us as a Warehouse Trainer, you must have proven knowledge from experience as a vocational warehouse operative. If you can demonstrate attention to detail and proactive action to develop new skills this role is for you. This is a great role that offers the opportunity for progression within a large organisation. In addition to a competitive monthly salary, 31 days annual leave (inc. statutory) and company pension, you can also look forward to the following benefits:Wagestream – Access to an app that gives you early access to your earned salary and supports financial wellbeingThe option to purchase additional annual leaveHelp at Hand - Access to 24/7 GP appointments, physiotherapy and a range of health and wellbeing services for you and your familyLife assuranceAccess to Sysco Perks offering discounts across a wide range of products and services – from gym membership to your weekly supermarket shopThe ability to purchase our products at hugely discounted pricesTo enjoy the rewards of joining our supportive team, apply now.Additional InformationAt Brakes everyone is welcome. We don’t want you to ‘fit our culture’ we want you to help define it and we actively celebrate the unique talents of each and every colleague. We don’t just look at your CV, we’re more focused on who you are and your potential. As part of our values, we are committed to fostering a diverse and inclusive culture where everyone has a voice, is appreciated and has the same opportunities. We work hard to ensure that everyone feels part of our business, as we care for one another and connect the world through food and trusted partnerships. Our ultimate goal is to ensure that everyone belongs and thrives at Brakes and we recognise that Brakes can only thrive when everyone feels they belong. We'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our resourcing team who will be happy to support you. BrakesBuilt on a passion for food and feeding the nation, we are the UK’s largest foodservice supplier. Every day Brakes deliver the highest quality fresh and frozen food and ingredients from our nationwide network of distribution centres to some of the nation’s most famous pubs and restaurants, as well as schools, caterers, care homes and hospitals. Our customers depend on us, and our 8,000-strong workforce is dedicated and proud to be part of this vital provision. And we’re growing! Read Less
  • LGVC Multi Drop Delivery Driver  

    - Aylesford
    LGVC Multi Drop Delivery DriverFull-timeDepartment: Supply Chain and O... Read More
    LGVC Multi Drop Delivery DriverFull-timeDepartment: Supply Chain and Operations (Drivers and Operatives) Compensation: up to GBP42,558 - yearlyJob Description£42,558 per annumWorking Monday to Friday with additional overtime of 1 Saturday every 4 weeks45 Hours per weekBrakes is a top UK food business and a proud part of Sysco GB – the world's leading foodservice company. We’re growing across the country and aiming to be the absolute best in our industry. So join us in Brakes Aylesford Depot as an HGV Class 2 Driver and help us deliver excellence far and wide. A satisfying role A key member of our driving team, you’ll deliver our fantastic ambient, chilled and frozen products to customers across the local region. You’ll make sure everything is delivered safely, on time and to the highest food hygiene standards. You’ll also be responsible for maintaining accurate records, completing load plans and building positive relationships with your colleagues and customers. The customer base is very mixed, schools, pubs, restaurants, hotels, office canteens etc. The driver has to pick orders as they go to a customer, so is not as straight forward as the Logistics role. Some of the customers will be delivered to on a cage, some customers the order will have to be sack barrowed from the vehicle. The daily route will have a core number of customers, but any of these customers may order on any given day, so the route may change each day and there may be up to 20 customers on a route.What you bring to the mix A qualified Class 2 Driver with valid CPC cards and a proactive approach to your work, you have what it takes to excel: a commitment to providing the highest standard of service to customers an eye for detail strong communication and people skills the ability to follow processes and procedures the flexibility to work in a shift system Bags of benefits We take care of our people. On our team, you’ll be able to take your pick from everything from a pension scheme and generous holiday to family-friendly flexibility and ongoing training. You’ll get fantastic discounts on our delicious products too. Tempted to join the team? Apply today! Additional InformationAt Brakes everyone is welcome. We don’t want you to ‘fit our culture’ we want you to help define it and we actively celebrate the unique talents of each and every colleague. We don’t just look at your CV, we’re more focused on who you are and your potential. As part of our values, we are committed to fostering a diverse and inclusive culture where everyone has a voice, is appreciated and has the same opportunities. We work hard to ensure that everyone feels part of our business, as we care for one another and connect the world through food and trusted partnerships. Our ultimate goal is to ensure that everyone belongs and thrives at Brakes and we recognise that Brakes can only thrive when everyone feels they belong. We'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our resourcing team who will be happy to support you. BrakesBuilt on a passion for food and feeding the nation, we are the UK’s largest foodservice supplier. Every day Brakes deliver the highest quality fresh and frozen food and ingredients from our nationwide network of distribution centres to some of the nation’s most famous pubs and restaurants, as well as schools, caterers, care homes and hospitals. Our customers depend on us, and our 8,000-strong workforce is dedicated and proud to be part of this vital provision. And we’re growing! Job LocationGoogle Maps requires functional cookies to be enabled Read Less
  • Field Sales Consultant - Leased & Tenanted Pubs  

    - Devon
    Field Sales Consultant - Leased & Tenanted PubsFull-timeDepartment: Co... Read More
    Field Sales Consultant - Leased & Tenanted PubsFull-timeDepartment: Commercial - IndependentsJob DescriptionField Sales Consultant – Leased & Tenanted Pubs - Devon, Cornwall and BristolHomebased – Travel required£competitive, dependent on experience, plus bonus structure, excellent career development, company car or car allowance, discounted products and services and much more!We are currently recruiting a talented and collaborative Sales Consultant to join our On-Trade Leased & Tenanted Pub Team in the Local Sector, which is currently growing year on year.What you’ll be doing:You will be primarily involved in driving new business within Leased & Tenanted pubs whilst looking after and developing a handful of key accounts.Winning new leased & tenanted customers for Brakes ensuring that they adhere to the minimum spend criteriaRetaining & growing existing key customersBuilding strong relationships with our dedicated telephone account managers to manage leadsProactively work with the external Pub Co area managers to unearth new opportunities within their pub estateIdentify any innovation and improvements to the L&T deal to further cement our position as the #1 foodservice wholesaler in the UK.Implement strategic territory plans as set out by your line manager.What we are looking for:With a passion for pub food, you’ll live and breathe Customer First. You need to be personable, driven, well organised, structured, resilient and enjoy working within a collaborative national team.Naturally, you will embrace an inclusive working environment and be committed to acting with integrity and honesty in everything you do.Proven experience in managing customers – face to face or over the telephoneDemonstratable knowledge of retention and growth of accounts.Target driven, proven experience of achieving targets.Stakeholder management/engagement experienceProven experience with the use of Excel & Powerpoint to produce well organised planning in order to maximise selling time in tradePrevious experience using Salesforce would be an advantageWhat you’ll get:A competitive salaryHuge discount on all sorts of lovely food and award-winning productsGenerous holiday allowance, with option to purchase moreRecognition awards and IncentivesPensionReal career opportunities - being part of Sysco, the world’s leading foodservice business, opens up a world of possibilityAnd much more….Additional InformationAt Brakes everyone is welcome. We don’t want you to ‘fit our culture’ we want you to help define it and we actively celebrate the unique talents of each and every colleague. We don’t just look at your CV, we’re more focused on who you are and your potential. As part of our values, we are committed to fostering a diverse and inclusive culture where everyone has a voice, is appreciated and has the same opportunities. We work hard to ensure that everyone feels part of our business, as we care for one another and connect the world through food and trusted partnerships. Our ultimate goal is to ensure that everyone belongs and thrives at Brakes and we recognise that Brakes can only thrive when everyone feels they belong. We'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our resourcing team who will be happy to support you. BrakesBuilt on a passion for food and feeding the nation, we are the UK’s largest foodservice supplier. Every day Brakes deliver the highest quality fresh and frozen food and ingredients from our nationwide network of distribution centres to some of the nation’s most famous pubs and restaurants, as well as schools, caterers, care homes and hospitals. Our customers depend on us, and our 8,000-strong workforce is dedicated and proud to be part of this vital provision. And we’re growing! Read Less
  • Customer Care Specialist  

    - Bicester
    Customer Care SpecialistFull-timeDepartment: Commercial - Commercial O... Read More
    Customer Care SpecialistFull-timeDepartment: Commercial - Commercial Operations Compensation: up to GBP0 - yearlyJob DescriptionContact Centre – Customer Support Advisor£27,107 plus Bonus £1200 Per Annum+ brilliant rewards and recognition schemeBicester - Fresh DirectThis is a full-time role working 37.5hrs per week. The shifts are 8.5hrs, between 7am-5pm and working 1 in 3 weekends.At Fresh Direct we are self-confessed produce fanatics! We have an incredible range of fresh and speciality produce from Britain and all over the world. Fresh Direct, along with Brakes, is part of the Sysco global family meaning our customers benefit from global reach, economies of scale, worldwide insight and all the benefits of a highly successful and professional parent company.As a Customer Support Advisor, you will be providing excellent customer service to both external and internal customers being the first point of contact to assist in orders, via phone and email.After successful completion of your probation there is a potential for this role to be HybridKey Activities & Responsibilities:Process all orders and collections with accuracy of data entry and fulfilling the requirements of each customer whilst maintaining customer mailbox enquiries.Achieving set KPI’S in line with Fresh Direct requirements. Calls answered in a timely manner in line with company targets.Develop and maintain department structure to understand impact of customer service function across the businessDevelop and maintain customer relationships through effective communication, problem solving, and fulfilling business commitments.Have a detailed knowledge of allocated customers business, expectations and requirements.Act as a first point for any customer issues, investigate as fully as possible and ensure relevant parties are brought into the discussion to find a fast and effective solution.Take ownership of customer queries, keeping systems updated and credits/collections booked out in a timely manner, effectively liaise with other departments where necessary.Ensure that all customer Comments/complaints/correspondence is processed in accordance with Fresh Direct Customer complaints procedure, and customer specific requirements.Maintain effective communication between customer and Fresh Direct, scheduling call backs when required and ensuring customer mailbox is maintained via emails.Communicate with internal departments to ensure processes run smoothly Key Attributes:Previous office/customer service environment requiredPassion for excellent customer serviceExcellent attention to detailConfident problem solving and decision-making skillsSelf-motivated with a desire to exceed set standardsPC LiterateWhat you'll get:Huge discount on all sorts of lovely food and award-winning productsGenerous holiday allowanceRecognition awards and IncentivesPensionReal career opportunities - being part of Sysco, the world’s leading foodservice business, opens up a world of possibilityAnd much more….Additional InformationAt Fresh Direct everyone is welcome. We don’t want you to ‘fit our culture’ we want you to help define it and we actively celebrate the unique talents of each and every colleague. We don’t just look at your CV, we’re more focused on who you are and your potential. As part of our values, we are committed to fostering a diverse and inclusive culture where everyone has a voice, is appreciated and has the same opportunities. We work hard to ensure that everyone feels part of our business, as we care for one another and connect the world through food and trusted partnerships. Our ultimate goal is to ensure that everyone belongs and thrives at Fresh Direct and we recognise that Fresh Direct can only thrive when everyone feels they belong. We'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our resourcing team who will be happy to support you. Fresh DirectBuilt on a passion for food and feeding the nation, at Fresh Direct we are dedicated to making life as easy and efficient for the chefs, cooks and caterers we serve across the country. We are the leading specialist supplier of locally and globally sourced fresh produce and dairy across Great Britain, bringing the best of the seasons to chefs’ menus. Job LocationGoogle Maps requires functional cookies to be enabled Read Less
  • Distribution Administrator  

    - Inverness
    Distribution AdministratorFull-timeDepartment: Supply Chain and Operat... Read More
    Distribution AdministratorFull-timeDepartment: Supply Chain and Operations (Non Driver or Operative Roles) Compensation: up to GBP0 - yearlyJob DescriptionDistribution Admin - 12 Month Maternity Cover Annual Salary £31,453 (£13.44 per hour), Up to £1500 attendance bonus per year plus a great range of benefitsMonday - Friday, 05:30AM - 15:00PM45 Hours PWEnd Date: 26th February 2027Inverness, ScotlandWhen you join Brakes, you’ll become part of a top UK food business. You’ll also become part of Sysco GB – the world's leading foodservice company. We’re growing across the country and aiming to be the absolute best in our industry. So join us in Inverness as a Distribution Administrator and take your career to the next level. A satisfying role As a Distribution Administrator, it’ll be your organisational skills and administrative support that helps to keep our transport operation moving. Making a real difference to all kinds of teams, you’ll be the key link between our drivers and our systems – carrying out pre-shift and de-briefs with our drivers, raising purchase orders and inputting key data for site KPIs, reporting and compliance. Deadlines are tight, but it’s the chance to thrive in a role where no two shifts are the same. What you bring to the mix A naturally organised person who prides themselves on their attention to detail, you have everything it takes to succeed with Sysco: significant experience using software including Microsoft Office and SAP (or other WMS) the ability to prioritise work with minimal supervision problem-solving skills and the confidence to communicate any issues the ability to build relationships with all kinds of people ideally, experience in a similar transport or logistics admin role – but this isn’t essential. Bags of benefits We take care of our people. On our team, you’ll be able to take your pick from everything from a pension scheme and generous holiday to family-friendly flexibility and ongoing training. You’ll get fantastic discounts on our delicious products too. Tempted to join the team? Apply today! Additional InformationAt Brakes everyone is welcome. We don’t want you to ‘fit our culture’ we want you to help define it and we actively celebrate the unique talents of each and every colleague. We don’t just look at your CV, we’re more focused on who you are and your potential. As part of our values, we are committed to fostering a diverse and inclusive culture where everyone has a voice, is appreciated and has the same opportunities. We work hard to ensure that everyone feels part of our business, as we care for one another and connect the world through food and trusted partnerships. Our ultimate goal is to ensure that everyone belongs and thrives at Brakes and we recognise that Brakes can only thrive when everyone feels they belong. We'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our resourcing team who will be happy to support you. BrakesBuilt on a passion for food and feeding the nation, we are the UK’s largest foodservice supplier. Every day Brakes deliver the highest quality fresh and frozen food and ingredients from our nationwide network of distribution centres to some of the nation’s most famous pubs and restaurants, as well as schools, caterers, care homes and hospitals. Our customers depend on us, and our 8,000-strong workforce is dedicated and proud to be part of this vital provision. And we’re growing! Read Less

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