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Fresh Direct
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  • Warehouse Operative Night Shift  

    - Inverness
    Warehouse Operative Night Shift Full-timeDepartment: Supply Chain and... Read More
    Warehouse Operative Night Shift Full-timeDepartment: Supply Chain and Operations (Drivers and Operatives)Job DescriptionWarehouse Operative Night Shift Annual Salary including UHP £37,599, plus up to £1,500 attendance bonus per annum and a great range of benefits Sunday - Thursday, 21:30PM – 07:00AM (45 hours PW)Inverness, ScotlandBrakes is a top UK food business and a proud part of Sysco GB – the world's leading foodservice company. We’re growing across the country and aiming to be the absolute best in our industry. So join us in Inverness as a Warehouse Operative and take your career to the next level. A satisfying role Our Warehouse Operators are the heart of our business. Joining a close-knit team in our multi-temperature warehouse, you’ll enjoy plenty of variety as you get involved in everything from picking and packing quality products for customers, to replenishing stock and loading onto lorries. You’ll also be supported by our friendly admin team, so that every order is processed accurately, swiftly and in line with health and food safety procedures. What you bring to the mix As someone who genuinely cares about providing a great service for customers and colleagues, you have what it takes to make a difference here: a good eye for detail and accuracy like being part of a team basic language skills and the ability to perform simple calculations comfortable working in a cold environment the ability to lift up to 25kg. Bags of benefits We take care of our people. On our team, you’ll be able to take your pick from everything from a pension scheme and generous holiday to family-friendly flexibility and ongoing training. You’ll get fantastic discounts on our delicious products too. Tempted to join the team? Apply today! Additional InformationAt Brakes everyone is welcome. We don’t want you to ‘fit our culture’ we want you to help define it and we actively celebrate the unique talents of each and every colleague. We don’t just look at your CV, we’re more focused on who you are and your potential. As part of our values, we are committed to fostering a diverse and inclusive culture where everyone has a voice, is appreciated and has the same opportunities. We work hard to ensure that everyone feels part of our business, as we care for one another and connect the world through food and trusted partnerships. Our ultimate goal is to ensure that everyone belongs and thrives at Brakes and we recognise that Brakes can only thrive when everyone feels they belong. We'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our resourcing team who will be happy to support you. BrakesBuilt on a passion for food and feeding the nation, we are the UK’s largest foodservice supplier. Every day Brakes deliver the highest quality fresh and frozen food and ingredients from our nationwide network of distribution centres to some of the nation’s most famous pubs and restaurants, as well as schools, caterers, care homes and hospitals. Our customers depend on us, and our 8,000-strong workforce is dedicated and proud to be part of this vital provision. And we’re growing! Read Less
  • Warehouse Operative - Late Shift 14:00 - 22:00  

    - Bicester
    Warehouse Operative - Late Shift 14:00 - 22:00Full-timeDepartment: Sup... Read More
    Warehouse Operative - Late Shift 14:00 - 22:00Full-timeDepartment: Supply Chain and Operations (Drivers and Operatives) Compensation: GBP 30638 - GBP 30638 - yearlyJob Description£30,638 per year £14.73 per hour plus great benefits!14:00-22:00 – working the following 5 days from 7Fri, Sat, Sun, Mon & Tue ORWed, Thu, Fri, Sat & Sun ORThu, Fri, Sat, Sun & MonFresh Direct is a top UK food business and a proud part of Sysco – the world's leading foodservice company. We’re growing across the country and aiming to be the absolute best in our industry. So join us in Bicester as a Warehouse Operative and take your career to the next level. A satisfying role Our Warehouse Operators are the heart of our business. Joining a close-knit team in our multi-temperature warehouse, you’ll enjoy plenty of variety as you get involved in everything from picking and packing quality products for customers, to replenishing stock and loading onto lorries. You’ll also be supported by our friendly admin team, so that every order is processed accurately, swiftly and in line with health and food safety procedures.  What you bring to the mix  As someone who genuinely cares about providing a great service for customers and colleagues, you have what it takes to make a difference here: a good eye for detail and accuracy like being part of a team basic language skills and the ability to perform simple calculations comfortable working in a cold environment the ability to lift up to 25kg.  Bags of benefits We take care of our people. On our team, you’ll be able to take your pick from everything from a pension scheme and generous holiday to family-friendly flexibility and ongoing training. You’ll get fantastic discounts on our delicious products too.  Tempted to join the team? Apply today! Please note: Due to the poor public transport links to our site it is a requirement that you have your own transport to get to work if successful.Additional InformationAt Fresh Direct everyone is welcome. We don’t want you to ‘fit our culture’ we want you to help define it and we actively celebrate the unique talents of each and every colleague. We don’t just look at your CV, we’re more focused on who you are and your potential. As part of our values, we are committed to fostering a diverse and inclusive culture where everyone has a voice, is appreciated and has the same opportunities. We work hard to ensure that everyone feels part of our business, as we care for one another and connect the world through food and trusted partnerships. Our ultimate goal is to ensure that everyone belongs and thrives at Fresh Direct and we recognise that Fresh Direct can only thrive when everyone feels they belong. We'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our resourcing team who will be happy to support you. Fresh DirectBuilt on a passion for food and feeding the nation, at Fresh Direct we are dedicated to making life as easy and efficient for the chefs, cooks and caterers we serve across the country. We are the leading specialist supplier of locally and globally sourced fresh produce and dairy across Great Britain, bringing the best of the seasons to chefs’ menus. Job LocationGoogle Maps requires functional cookies to be enabled Read Less
  • Driver - Class 2  

    - Bridgend
    Driver - Class 2Full-timeDepartment: Supply Chain and Operations (Driv... Read More
    Driver - Class 2Full-timeDepartment: Supply Chain and Operations (Drivers and Operatives) Compensation: up to GBP 0 - yearlyJob DescriptionHGV Class 2 Multi Drop Driver Newly increased pay rates £37,000 Plus up to £1,500 attendance bonus Bridgend CF31 3THQuick apply process – no CV required! Brakes is a top UK food business and a proud part of Sysco GB – the world's leading foodservice company. We’re growing across the country and aiming to be the absolute best in our industry. So join us in Bridgend as an HGV Class 2 Driver and help us deliver excellence far and wide.  A satisfying role  A key member of our driving team, you’ll deliver our fantastic ambient, chilled and frozen products to customers across the local region. You’ll make sure everything is delivered safely on time and to the highest food hygiene standards. You’ll also be responsible for maintaining accurate records, completing load plans and building positive relationships with your colleagues and customers. What you bring to the mix  A qualified Class 2 Driver with valid CPC cards and a proactive approach to your work, you have what it takes to excel at Sysco: a commitment to providing the highest standard of service to customers an eye for detail strong communication and people skills the ability to follow processes and procedures the flexibility to work in a shift system  Bags of benefits  We take care of our people. On our team, you’ll be able to take your pick from everything from a pension scheme and generous holiday to family-friendly flexibility and ongoing training. You’ll get fantastic discounts on our delicious products too.  Tempted to join the team? Apply today! Additional InformationAt Brakes everyone is welcome. We don’t want you to ‘fit our culture’ we want you to help define it and we actively celebrate the unique talents of each and every colleague. We don’t just look at your CV, we’re more focused on who you are and your potential. As part of our values, we are committed to fostering a diverse and inclusive culture where everyone has a voice, is appreciated and has the same opportunities. We work hard to ensure that everyone feels part of our business, as we care for one another and connect the world through food and trusted partnerships. Our ultimate goal is to ensure that everyone belongs and thrives at Brakes and we recognise that Brakes can only thrive when everyone feels they belong. We'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our resourcing team who will be happy to support you. BrakesBuilt on a passion for food and feeding the nation, we are the UK’s largest foodservice supplier. Every day Brakes deliver the highest quality fresh and frozen food and ingredients from our nationwide network of distribution centres to some of the nation’s most famous pubs and restaurants, as well as schools, caterers, care homes and hospitals. Our customers depend on us, and our 8,000-strong workforce is dedicated and proud to be part of this vital provision. And we’re growing! Job LocationGoogle Maps requires functional cookies to be enabled Read Less
  • Area Sales Manager  

    - Aberdeenshire
    Area Sales ManagerFull-timeDepartment: Commercial - IndependentsJob De... Read More
    Area Sales ManagerFull-timeDepartment: Commercial - IndependentsJob DescriptionArea Sales Manager - Homebased / Field Sales – Aberdeenshire £ Competitive + great bonus', company car or car allowance & home-based contractHere at Brakes, we’ve got ambitious growth plans so if you’re currently working in Field Sales or have the talent to match your ambition to thrive in the biggest and best Food Service sales force and are passionate to forge a career in sales, we have a fantastic opportunity for an Area Sales Manager to join our Independent Sales Team.Key AccountabilitiesRole model our Company Values / PurposeBuild and leverage strong customer relationships through a natural curiosity in the independent sector.Grow and retain customers delivering profitable volume growth Vs targetsEffectively partner your customers to understand their plans for growth, adding value, offering a wide range of practical solutions and productsUnderstand competitor activity & proposals, ensuring you are always offering your customers the best local solutionsWork pro-actively with the Business Development Manager to understand new customer requirements and ensure a successful handoverAct as a brand ambassador for Brakes in your local market.It goes without saying that you’re highly service focused, putting the customer at the heart of everything you do, providing the best solutions to support and enhance their business. Tenacious and resilient you’re a self-starter with the drive and determination to succeed and demonstrable experience of delivering against targets. You’ll also be self-motivated to enhance your own development, seeking continuous improvement by leveraging & learning from a diverse range of skills & experience and a range of L&D programmes. You will have the opportunity to progress into a vast range of commercial roles to really develop your career.You’ll also need to be confident with the adoption of our modernisation programme and the new technology we are adopting to improve the customer experience and optimise performance (Experience of salesforce while not essential, would be advantageous).In return we offer a competitive base salary along with bonus potential, a home- based contract, company car or car allowance , additional holiday purchase options to top up your annual leave and award- winning products at virtually cost price.We’re not just looking for a good fit, we want people who help to make us even better. We’re passionate about creating an inclusive workplace that celebrates and values diversity. We don’t want you to ‘fit’ our culture, we want you to define it. Bring your whole self to work. #BelongAtBrakes.Why Brakes? Our Purpose - Connecting the world to share food, and care for one another.With our commitment to ethical & responsible sourcing and sustainability coupled with our award-winning products you will have the might of the Brakes business behind you.Additional InformationAt Brakes everyone is welcome. We don’t want you to ‘fit our culture’ we want you to help define it and we actively celebrate the unique talents of each and every colleague. We don’t just look at your CV, we’re more focused on who you are and your potential. As part of our values, we are committed to fostering a diverse and inclusive culture where everyone has a voice, is appreciated and has the same opportunities. We work hard to ensure that everyone feels part of our business, as we care for one another and connect the world through food and trusted partnerships. Our ultimate goal is to ensure that everyone belongs and thrives at Brakes and we recognise that Brakes can only thrive when everyone feels they belong. We'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our resourcing team who will be happy to support you. BrakesBuilt on a passion for food and feeding the nation, we are the UK’s largest foodservice supplier. Every day Brakes deliver the highest quality fresh and frozen food and ingredients from our nationwide network of distribution centres to some of the nation’s most famous pubs and restaurants, as well as schools, caterers, care homes and hospitals. Our customers depend on us, and our 8,000-strong workforce is dedicated and proud to be part of this vital provision. And we’re growing! Read Less
  • Warehouse Administrator  

    - Tamworth
    Warehouse AdministratorFull-timeDepartment: Supply Chain and Operation... Read More
    Warehouse AdministratorFull-timeDepartment: Supply Chain and Operations (Non Driver or Operative Roles) Compensation: up to GBP 0 - yearlyJob DescriptionAs of 1st April 2026 Salary of £27,182. Hourly rate of £13.94Monday – Friday 12:00 - 20:00 with the occasional weekend coverWhen you join Brakes, you’ll become part of a top UK food business. You’ll also become part of Sysco GB – the world's leading foodservice company. We’re growing across the country and aiming to be the absolute best in our industry. So join us in Tamworth as a Warehouse Administrator and take your career to the next level.A satisfying roleAs a Warehouse Administrator, it’ll be your organisational skills and administrative support that helps to keep the warehouse moving. Making a real difference to all kinds of teams, you’ll be the key link between our warehouse operatives and our systems – making sure customer orders are correctly sent for picking, invoices are processed, and paperwork is accurate. Deadlines are tight, but it’s the chance to thrive in a role where no two days are the sameBags of benefits We take care of our people. On our team, you’ll be able to take your pick from everything from a pension scheme and generous holiday to family-friendly flexibility and ongoing training. You’ll get fantastic discounts on our delicious products too. What you bring to the mixA naturally organised person who prides themselves on their attention to detail, you have everything it takes to succeed:significant experience using software including Microsoft Officethe ability to prioritise work with minimal supervisionproblem-solving skills and the confidence to communicate any issues the ability to build relationships with all kinds of peopleideally, experience in a similar warehouse admin role – but this isn’t essential.Tempted to join the team? Apply today! Additional InformationAt Brakes everyone is welcome. We don’t want you to ‘fit our culture’ we want you to help define it and we actively celebrate the unique talents of each and every colleague. We don’t just look at your CV, we’re more focused on who you are and your potential. As part of our values, we are committed to fostering a diverse and inclusive culture where everyone has a voice, is appreciated and has the same opportunities. We work hard to ensure that everyone feels part of our business, as we care for one another and connect the world through food and trusted partnerships. Our ultimate goal is to ensure that everyone belongs and thrives at Brakes and we recognise that Brakes can only thrive when everyone feels they belong. We'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our resourcing team who will be happy to support you. BrakesBuilt on a passion for food and feeding the nation, we are the UK’s largest foodservice supplier. Every day Brakes deliver the highest quality fresh and frozen food and ingredients from our nationwide network of distribution centres to some of the nation’s most famous pubs and restaurants, as well as schools, caterers, care homes and hospitals. Our customers depend on us, and our 8,000-strong workforce is dedicated and proud to be part of this vital provision. And we’re growing! Job LocationGoogle Maps requires functional cookies to be enabled Read Less
  • Project Manager - FTC (16 months)  

    - Ashford
    Project Manager - FTC (16 months)Full-timeDepartment: International Te... Read More
    Project Manager - FTC (16 months)Full-timeDepartment: International TechnologyJob DescriptionProject Manager Job DescriptionWe are currently recruiting for a Project Manager to join the Enterprise Services Team (HR Finance and Legal), on a full-time, 16 month FTC, reporting into the Technology Business Partner for GB and Ireland.This role is required to project manage technology initiatives that support our Enterprise Services functional area and ensure that they meet the outcomes defined by the business, aligned to our strategic goals. This role will be required to lead projects that span across Europe with both internal/external resources in a matrix organisation. The role sits at the heart of the project delivery lifecycle and is responsible implementation of solutions and successful transition into BAU service operations. The role is accountable for the project being delivered to time, scope and budget and projects will be delivered using the defined PMO project delivery methodology. This role is offering flexible hybrid working based in either our Ashford, Kent or Covent Garden, London office for team collaboration and meetings, so you must be with in a commutable distance.Key Responsibilities & Accountabilities: Lead, plan and manage the delivery of requirements ensuring scope is maintained and delivers to the objectives outlined by the sponsor.Ensure project delivery meets governance standards i.e. adherence to project delivery methodology, RAID logs etc Ensure personal knowledge and exposure to business change opportunities remains up to date, appropriate and relevant. Progress prioritised project ideas and translate them into a clear technology scope/design for approval, supporting business case development Lead, plan and manage the delivery of the requirements ensuring delivery scope is maintained and that the overall technology solution meets the business objectives Definition and management of an effective communication plan Ensure project delivery meets governance standards, protecting the boundaries of the baseline plan and effectively managing change control Budget creation and control Managing resources ensuring there is adequate capacity/ability in the team, and project timelines Successfully implement the change into BAU business operations and service management team, ensuring it meets project success criteria Management and escalation of Risks, Issues, Dependencies Stakeholder management up to Exec levelAbout you:As a Project Manager you will have end to end IT Project Management experience in the delivery of complex technical projects in a fast paced/time critical environment. To be successful in this role you will have change management experience, coupled with experience of deploying technologies across multiple sites and projects using Agile and Waterfall methodologies. You will also have a detailed understanding of business processes, stakeholder management and management of multiple 3rd party system integrators. It’s essential to have strong presentation and communication skills for this role so a good understanding of Microsoft Office suite is needed. You will also negotiate and build consensus whilst influencing team members and have a knowledge of functional areas of production, warehouse, merchandising and finance.What we offer:Car/ Travel Allowance: £5500 per annumPrivate Medical: Single CoverEarly Access to Your Earnings: Use our dedicated Wage Stream app to access your earned salary whenever you need it, helping you manage your finances with ease and confidence.Flexible Time Off: Take advantage of the option to purchase additional annual leave.Comprehensive Wellbeing & Health Support: Benefit from our Employee Assistance Programme, offering confidential mental health support, 24/7 GP appointments, physiotherapy, flu vaccinations, eye tests and a wide range of health services for you and your family.Competitive Pension Scheme: Secure your future with our robust pension plan designed to help you plan long term.Life Assurance: Peace of mind with life assurance coverage designed to protect you and your loved ones.Exclusive Discounts: Enjoy access to Sysco Perks, where you’ll find discounts on everything from gym memberships to your weekly grocery shop.Special Sysco Product Discounts: Get the chance to purchase our food products at significantly reduced prices.Free Mortgage Advice: Navigate the property market with confidence thanks to complimentary expert mortgage guidance.Enhanced Family-Friendly Leave: Our policies support you through important life moments, offering greater flexibility and care for you and your family.Additional InformationAt Sysco GB everyone is welcome. We don’t want you to ‘fit our culture’ we want you to help define it and we actively celebrate the unique talents of each and every colleague. We don’t just look at your CV, we’re more focused on who you are and your potential. As part of our values, we are committed to fostering a diverse and inclusive culture where everyone has a voice, is appreciated and has the same opportunities. We work hard to ensure that everyone feels part of our business, as we care for one another and connect the world through food and trusted partnerships. Our ultimate goal is to ensure that everyone belongs and thrives at Sysco GB and we recognise that Sysco GB can only thrive when everyone feels they belong. We'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our resourcing team who will be happy to support you. Job LocationGoogle Maps requires functional cookies to be enabled Read Less
  • Warehouse Operative internal transfers  

    - Tamworth
    Warehouse Operative internal transfersFull-timeDepartment: Supply Chai... Read More
    Warehouse Operative internal transfersFull-timeDepartment: Supply Chain and Operations (Drivers and Operatives)Additional InformationAt Brakes everyone is welcome. We don’t want you to ‘fit our culture’ we want you to help define it and we actively celebrate the unique talents of each and every colleague. We don’t just look at your CV, we’re more focused on who you are and your potential. As part of our values, we are committed to fostering a diverse and inclusive culture where everyone has a voice, is appreciated and has the same opportunities. We work hard to ensure that everyone feels part of our business, as we care for one another and connect the world through food and trusted partnerships. Our ultimate goal is to ensure that everyone belongs and thrives at Brakes and we recognise that Brakes can only thrive when everyone feels they belong. We'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our resourcing team who will be happy to support you. BrakesBuilt on a passion for food and feeding the nation, we are the UK’s largest foodservice supplier. Every day Brakes deliver the highest quality fresh and frozen food and ingredients from our nationwide network of distribution centres to some of the nation’s most famous pubs and restaurants, as well as schools, caterers, care homes and hospitals. Our customers depend on us, and our 8,000-strong workforce is dedicated and proud to be part of this vital provision. And we’re growing! Job LocationGoogle Maps requires functional cookies to be enabled Read Less
  • Product Technologist  

    - Ashford
    Product Technologist Full-timeDepartment: MerchandisingJob Description... Read More
    Product Technologist Full-timeDepartment: MerchandisingJob DescriptionBrakes are currently recruiting for a Product Technologist to join the team on a full time, permanent basis. The role is based at our Ashford office and reports to the Head of Product Technology. It will be your responsibility to provide support to the technical managers in delivering effective supplier management, product compliance, and due diligence.This role is offering a hybrid working contract, with 1-2 days per week in our Ashford, Kent office for Team Collaboration, so you must be in a commutable distance and open to travel.Key Accountabilities & Responsibilities:Supplier maintenance:Issue and review performance scorecardsMonitor GFSI status, responding to changes and maintaining dataMonitor supplier SEDEX membership status, review risk reports and audit outcomesEnsure supplier and site contacts are up to date in relevant systemsMonitor supplier and site (non-GFSI) certification status that may impact on chain of custody or product claimsMonitor and report on audit statusProduct maintenance:Ensure routine specification reviews are completedReview specifications to pack copy generation stageUndertake product quality assessmentsReview artwork proofsIssue and review product scorecards to verify policy complianceCertification maintenance:Ensure certified product lists are maintainedComplete mass balance exercises for certified rangesProvide certified product data for customer reportingComplete internal certified claim validationsOther activities:Support complaint and rejection investigation with suppliers, as necessaryFlexibility to support multiple categories on projects, as necessaryGather product or ingredient data from suppliers in support of customer requests, policy development etc.Support technical managers with specification and artwork progression, as necessaryProvide first line cover for technical managers in responding to category team and supplier queries.Using the Assure database to maintain product and supplier data, conduct spec audits and carry out database searches as appropriate.Attend product panels where required.Support TM in resolving issues as they arise.Support TM in delivering specific projects as they arise.About you:The ideal candidate must have a technical background, and have a full understanding within a food service / fast-paced technical team (QA/QC) with a relevant degree in Food Science/Technology. You will be able to demonstrate a good understanding of category and procurement strategies and be able to prioritise your workload and work well under pressure. This is a key role to ensure all customer complaints are investigated thoroughly so effective communication and interpersonal skills are essential. Ideally, you’ll have good analytical skills to review data and highlight any common trends or patterns to reduce any further complaints or incidents. If you enjoy working closely with suppliers and customers, this is a great role where you will take full accountability and control to ensure the best outcome is always achieved.Benefits:Early Access to Your Earnings: Use our dedicated Wage Stream app to access your earned salary whenever you need it, helping you manage your finances with ease and confidence.Flexible Time Off: Take advantage of the option to purchase additional annual leave.Comprehensive Wellbeing & Health Support: Benefit from our Employee Assistance Programme, offering confidential mental health support, 24/7 GP appointments, physiotherapy, flu vaccinations, eye tests and a wide range of health services for you and your family.Competitive Pension Scheme: Secure your future with our robust pension plan designed to help you plan long term.Life Assurance: Peace of mind with life assurance coverage designed to protect you and your loved ones.Exclusive Discounts: Enjoy access to Sysco Perks, where you’ll find discounts on everything from gym memberships to your weekly grocery shop.Special Sysco Product Discounts: Get the chance to purchase our food products at significantly reduced prices.Free Mortgage Advice: Navigate the property market with confidence thanks to complimentary expert mortgage guidance.Enhanced Family-Friendly Leave: Our policies support you through important life moments, offering greater flexibility and care for you and your family.Additional InformationAt Brakes everyone is welcome. We don’t want you to ‘fit our culture’ we want you to help define it and we actively celebrate the unique talents of each and every colleague. We don’t just look at your CV, we’re more focused on who you are and your potential. As part of our values, we are committed to fostering a diverse and inclusive culture where everyone has a voice, is appreciated and has the same opportunities. We work hard to ensure that everyone feels part of our business, as we care for one another and connect the world through food and trusted partnerships. Our ultimate goal is to ensure that everyone belongs and thrives at Brakes and we recognise that Brakes can only thrive when everyone feels they belong. We'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our resourcing team who will be happy to support you. BrakesBuilt on a passion for food and feeding the nation, we are the UK’s largest foodservice supplier. Every day Brakes deliver the highest quality fresh and frozen food and ingredients from our nationwide network of distribution centres to some of the nation’s most famous pubs and restaurants, as well as schools, caterers, care homes and hospitals. Our customers depend on us, and our 8,000-strong workforce is dedicated and proud to be part of this vital provision. And we’re growing! Job LocationGoogle Maps requires functional cookies to be enabled Read Less
  • Contact Centre Senior Advisor  

    - Deeside
    Contact Centre Senior AdvisorFull-timeDepartment: Commercial - Commerc... Read More
    Contact Centre Senior AdvisorFull-timeDepartment: Commercial - Commercial Operations Compensation: up to GBP 0 - yearlyJob DescriptionSenior Advisor - VIPEwloeWorking Full time 37.5 hours per week between the hours of 07.30 - 18.00 working weekends on a rota basisWe are currently recruiting a talented and results driven Senior Advisor to join our busy contact centre team in our Ewloe Contact Centre.The role:If you thrive working in a hive of activity, love the buzz of knowing that every call means a sale and enjoy enhancing the customer experience, then you’ll love working as a Brakes Senior Advisor. The role of Senior Advisor is to work highly efficiently and effectively as a trusted advisor and expert supporting both customers and colleagues. You will provide support and guidance to ensure Advisors are enabled to provide an excellent service to our customers and to ensure the company's reputation is maintained and enhanced, this includes taking ownership of escalated customer issues and providing timely, relevant and appropriate solutions.This role supports both the Team Managers and Operations Managers, and will be engaged in training, buddying and supporting the team. The post holder will be required to be hands on and be able to work in a fast paced and dynamic environment, therefore it is critical you are able to set a good example of professionalism.They’re the people who make it happen for our customers – ensuring that ordering is easy, whilst upselling products that will enhance the customer experience. You’ll naturally promote and embrace our inclusive team environment and we’re sure you’ll have some fun along the way! Handle both inbound and outbound customer contacts.Ensure all issues are dealt with according to agreed KPI’s.Deliver an excellent customer experience, supplying fast, up to date resolutions.Support Team Managers with coaching and development.Will act as acting shift manager on shifts and weekendsThe role will be a mixture of advisor, coaching, co-ordinating & quality monitoring.You will understand the KPI’s aligned to our business objectives incorporating service, cost, employee engagement and customer satisfaction.Ensure all customer queries/complaints are documented using the appropriate systems and processes.Train nominated advisors as appropriate to fulfil development requirements of team.Act as an SME on key area(s) systems and processes.To deputise for a Team Manager in their absence, to ensure the day-to-day activities are carried out efficiently and effectively.Required skills and competencies:Results Orientated – Confident, self-motivated and positive attitude with strong commercial awareness.Ability to proactively give feedback and act on feedback given – Champions a coaching and empowerment culture.Proven rapport builder with excellent influencing and negotiating skills.Experienced at handling and diffusing irate colleague and customer situations.Excellent problem-solving skills - Shows flexibility and adaptability for the good of our customers.An ability to build and maintain good working relationships at all levels.Leads, inspires and promotes confidence within a Team. A strong Team player with focus on continuous improvementWhat you’ll get:A competitive salaryHuge discount on all sorts of lovely food and award-winning productsGenerous holiday allowance, with option to purchasae more.Recognition awards and IncentivesPensionReal career opportunities - being part of Sysco, the world’s leading foodservice business, opens up a world of possibility.And much more….Additional InformationAt Brakes everyone is welcome. We don’t want you to ‘fit our culture’ we want you to help define it and we actively celebrate the unique talents of each and every colleague. We don’t just look at your CV, we’re more focused on who you are and your potential. As part of our values, we are committed to fostering a diverse and inclusive culture where everyone has a voice, is appreciated and has the same opportunities. We work hard to ensure that everyone feels part of our business, as we care for one another and connect the world through food and trusted partnerships. Our ultimate goal is to ensure that everyone belongs and thrives at Brakes and we recognise that Brakes can only thrive when everyone feels they belong. We'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our resourcing team who will be happy to support you. BrakesBuilt on a passion for food and feeding the nation, we are the UK’s largest foodservice supplier. Every day Brakes deliver the highest quality fresh and frozen food and ingredients from our nationwide network of distribution centres to some of the nation’s most famous pubs and restaurants, as well as schools, caterers, care homes and hospitals. Our customers depend on us, and our 8,000-strong workforce is dedicated and proud to be part of this vital provision. And we’re growing! Read Less
  • Project Development Executive  

    - Ashford
    Project Development ExecutiveFull-timeDepartment: MerchandisingJob Des... Read More
    Project Development ExecutiveFull-timeDepartment: MerchandisingJob DescriptionBrakes, part of the Sysco Group, are currently recruiting for a Project Development Executive to join the team on a full time, permanent basis.As the Project Development Executive, you will support the Product Development and Merchandising teams through strong administration, planning, coordination, and project governance. The role helps ensure New Product Development (NPD) projects progress smoothly from initial brief through to product launch.This role assists the Centre of Plate team in managing project timelines, documentation, and communication to ensure projects are completed on time and within scope. Projects will involve collaboration across different functions and sites within the Sysco network.This role is offering a hybrid working contract, working 3 days per week in our Ashford, Kent office to support team collaboration, The role may also involve UK travel and occasional European or international travel where required.You will work closely with Procurement, Technical, Category, Supply Chain, Development Chefs, and Suppliers, acting as a central coordination point for documentation, trackers, meetings, and communication across multiple projects and categories.Key Accountabilities & Responsibilities:Shadow development managers to gain full understanding of the product development process from brief initiation to product launch.Support Development Managers by maintaining accurate timelines, trackers, and action logs.Prepare and maintain project documentation, including project plans, status reports, and meeting notes.Coordinate and track project critical paths across multiple systems (e.g. NPD Trackers / SAP / Assure / QAS).Track project progress and report updates to senior managersMonitor task assignments and ensure deadlines are met and identify potential risks or delays and escalate issues when necessary.Ensure project documentation is accurate, organised and accessible.Organise and schedule project meetings and reviews.Support kitchen panels including benchmarking, quality assurance coordination, and product range reviews.Provide relevant product data, paperwork, and specification for panels, as required. Organising of Customer & Development sample requestsSupport on the preparation of food awards and submissions Provide administrative and coordination support for a small product area or supply base to develop capabilities to manage a small product group within a category or supply base; supporting ongoing development and succession planning.About you:You will have experience working in a manufacturing or food product development environment and be ready to take the next step in your career within a global organisation. You will bring a solid food product or food manufacturing background, with experience using online food specification systems and supporting projects through effective coordination or project management. You will demonstrate strong business awareness, communicate confidently with stakeholders at all levels, and be comfortable working both independently and collaboratively to achieve targets. Highly organised and detail‑focused, you will be able to manage multiple projects or product categories at the same time, adapt quickly in a fast‑paced environment, and maintain a high standard of accuracy throughout.What we offer:A competitive salaryGenerous holiday allowance of 25 days, with option to purchase 10 additional holiday daysPension schemeHybrid working contractDiscounts on a wide range of food and award-winning products through our staff shopDiscounts on Cinema tickets, shopping and earn cashback on purchases through Sodexo.Recognition awards and IncentivesCareer progression opportunities within the global Sysco group, the world’s leading foodservice businessAdditional InformationAt Sysco GB everyone is welcome. We don’t want you to ‘fit our culture’ we want you to help define it and we actively celebrate the unique talents of each and every colleague. We don’t just look at your CV, we’re more focused on who you are and your potential. As part of our values, we are committed to fostering a diverse and inclusive culture where everyone has a voice, is appreciated and has the same opportunities. We work hard to ensure that everyone feels part of our business, as we care for one another and connect the world through food and trusted partnerships. Our ultimate goal is to ensure that everyone belongs and thrives at Sysco GB and we recognise that Sysco GB can only thrive when everyone feels they belong. We'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our resourcing team who will be happy to support you. Job LocationGoogle Maps requires functional cookies to be enabled Read Less

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