Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team.

Why work with us? £26,200 annual salary Save on commuting costs with only 2 days in the office each week once you have successfully passed grad bay Cut down down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: Various start dates from 5th January 2026 to 9th March 2026 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history
Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job!

You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay.

Key Responsibilities

At first point of contact, provide outstanding customer service and help the organisation to achieve its goals.

Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs

Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience

Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes.

Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience
What you'll do

In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings.

Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met.
The skills you'll need

To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs.

Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset.
We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude

Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.

Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

Read Less

Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team.

Why work with us? £26,200 annual salary Save on commuting costs with only 2 days in the office each week once you have successfully passed grad bay Cut down down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: Various start dates from 5th January 2026 to 9th March 2026 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history
Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job!

You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay.

Key Responsibilities

At first point of contact, provide outstanding customer service and help the organisation to achieve its goals.

Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs

Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience

Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes.

Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience
What you'll do

In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings.

Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met.
The skills you'll need

To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs.

Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset.
We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude

Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.

Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

Read Less

Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team.

Why work with us? £26,200 annual salary Save on commuting costs with only 2 days in the office each week once you have successfully passed grad bay Cut down down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: Various start dates from 5th January 2026 to 9th March 2026 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history
Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job!

You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay.

Key Responsibilities

At first point of contact, provide outstanding customer service and help the organisation to achieve its goals.

Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs

Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience

Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes.

Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience
What you'll do

In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings.

Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met.
The skills you'll need

To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs.

Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset.
We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude

Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.

Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

Read Less

Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team.

Why work with us? £26,200 annual salary Save on commuting costs with only 2 days in the office each week once you have successfully passed grad bay Cut down down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: Various start dates from 5th January 2026 to 9th March 2026 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history
Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job!

You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay.

Key Responsibilities

At first point of contact, provide outstanding customer service and help the organisation to achieve its goals.

Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs

Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience

Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes.

Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience
What you'll do

In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings.

Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met.
The skills you'll need

To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs.

Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset.
We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude

Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.

Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

Read Less

Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team.

Why work with us? £26,200 annual salary Save on commuting costs with only 2 days in the office each week once you have successfully passed grad bay Cut down down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: Various start dates from 5th January 2026 to 9th March 2026 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history
Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job!

You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay.

Key Responsibilities

At first point of contact, provide outstanding customer service and help the organisation to achieve its goals.

Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs

Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience

Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes.

Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience
What you'll do

In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings.

Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met.
The skills you'll need

To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs.

Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset.
We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude

Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.

Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

Read Less

Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team.

Why work with us? £26,200 annual salary Save on commuting costs with only 2 days in the office each week once you have successfully passed grad bay Cut down down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: Various start dates from 5th January 2026 to 9th March 2026 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history
Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job!

You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay.

Key Responsibilities

At first point of contact, provide outstanding customer service and help the organisation to achieve its goals.

Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs

Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience

Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes.

Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience
What you'll do

In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings.

Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met.
The skills you'll need

To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs.

Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset.
We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude

Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.

Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

Read Less

Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team.

Why work with us? £26,200 annual salary Save on commuting costs with only 2 days in the office each week once you have successfully passed grad bay Cut down down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: Various start dates from 5th January 2026 to 9th March 2026 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history
Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job!

You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay.

Key Responsibilities

At first point of contact, provide outstanding customer service and help the organisation to achieve its goals.

Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs

Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience

Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes.

Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience
What you'll do

In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings.

Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met.
The skills you'll need

To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs.

Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset.
We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude

Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.

Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

Read Less

Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team.

Why work with us? £26,200 annual salary Save on commuting costs with only 2 days in the office each week once you have successfully passed grad bay Cut down down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: Various start dates from 5th January 2026 to 9th March 2026 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history
Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job!

You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay.

Key Responsibilities

At first point of contact, provide outstanding customer service and help the organisation to achieve its goals.

Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs

Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience

Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes.

Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience
What you'll do

In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings.

Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met.
The skills you'll need

To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs.

Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset.
We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude

Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.

Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

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About the RoleOur Geo-Environmental Team is a dynamic group of around 100 specialists spread across 10 offices throughout the UK and Ireland, working across three core disciplines: Ground Investigation, Land Quality & Remediation (incl. PFAS & EDD services) and Groundwater & Geothermal. We serve key sectors including Energy, Water, Defence, Nuclear and Property.Over the last 4 years we have grown ... Read Less

Associate Dentist / Belfast, Northern IrelandMBR Dental are currently assisting a dental practice located in Belfast, Northern Ireland to recruit an Associate Dentist to join their team on a permanent basis. Position available asap with notice periods taken into consideration. Monday to Friday 830am – 530pm available. NHS & Private patient list. NHS and private income paid at 45% split. Taking over an existing patient list. 65% NHS 35% Private dentistry. Practice require a general dentist practitioner. EU Dentists & ORE dentists can be considered. Sponsorship and Tier 2 visa available. All private skills welcome at the practice. Orthodontics and Oral surgery advantageous. 3 surgery dental practice. Established and busy practice in central Belfast. Computerised with digital X-rays, OPG. Parking available at the practice and nearby train station All dentists applying for the position will be GDC registered with a valid DBS check. Read Less

We’re currently recruiting for a Club Development Specialist to join our team! The Club Development Specialist plays a critical role in strengthening the capacity, sustainability, and long-term success of affiliated clubs. This position provides tailored, hands-on, and strategic support to clubs undertaking key development initiatives, ensuring they have the guidance, resources, and infrastructure needed to thrive. Working closely with club committees, volunteers, community partners, and internal stakeholders, the Specialist helps clubs to plan effectively, govern responsibly, and access appropriate funding opportunities to achieve their goals. Company Purpose TeamFeePay is a software platform for grassroots football clubs, helping club committees and volunteers with their club development needs and day-to-day management. Our software and account-managed service supports clubs with our 5-Pillar Club Development approach.
1. Finance2. People3. Governance4. Facilities & Equipment5. Football
Employee Benefits • A collaborative and supportive culture and working environment• Competitive salary and bonus• Vitality healthcare• Standard pension and holidays• Professional development opportunities.
Key ResponsibilitiesClub Support & Project Enablement • Act as the primary point of contact for clubs undertaking an agreed development project, particularly facility development projects.• Provide tailored support to clubs from project initiation through to completion.• Help clubs clarify their project objectives, outcomes, scope, and success measures.• Assess club readiness, capacity, and risk before and during project delivery.
Project Planning & Development• Support clubs to develop clear project plans and timelines, defining roles and responsibilities within the club• Support clubs to choose appropriate delivery approaches (phased, pilot, partnership, etc.).
Funding & Resource Support• Help clubs identify and access appropriate resources (funding, volunteers, partnerships, expertise).• Support the development of funding applications, business cases, or investment proposals where required.• Help clubs plan for affordability and long-term sustainability.
Governance, Risk & Quality• Support clubs to put in place appropriate governance and decision-making arrangements for their project.• Help identify and manage risks (financial, delivery, reputational, safeguarding, compliance).• Promote good practice in safeguarding, equality, inclusion, and welfare across all projects.
Stakeholder & Partnership Working• Support clubs to engage effectively with partners such as; Local authorities, Schools and, community organisations, National or regional bodies, and Funders and sponsors• Broker relationships and help resolve barriers where appropriate.
Project Monitoring & Delivery Support• Monitor progress against agreed milestones and outcomes.• Provide challenge and support where projects drift, stall, or encounter problems.• Help clubs adapt plans in response to changing circumstances.
Sustainability & Impact• Support clubs to embed project outcomes into normal club operations.• Help clubs plan for long-term sustainability beyond the life of the project.• Support clubs to measure and evidence the impact of their project (participation, inclusion, governance, finances, quality, etc.).
Data, Reporting & Learning• Maintain records of supported clubs, projects, progress, and outcomes.• Produce reports for internal teams, partners, and funders.• Capture learning and case studies to inform future practice and share good examples. Continuous Improvement & Best Practice• Stay informed about best practice in club development and volunteer led football.• Contribute to guidance, toolkits, templates, and resources for clubs. • Use insight from delivery to inform strategic planning and service improvement.
Key Skills and Competencies (Essential) • Understanding of community and voluntary sector football clubs• Project planning and organisational skills• Strong communication and relationship management• Ability to support, challenge, and enable volunteer-led football clubs• Problem-solving and risk awareness• Strong written skills for plans, reports, and funding applications
Essential Experience • Demonstrable experience of managing or supporting football clubs realise capital development projects from project initiation through to project completion.• Demonstrable experience of successfully securing funding for sports clubs for significant capital projects.• Demonstrable understanding of the community and voluntary sector and volunteer-led sports organisations.  Read Less

We’re currently recruiting for a Club Development Specialist to join our team! The Club Development Specialist plays a critical role in strengthening the capacity, sustainability, and long-term success of affiliated clubs. This position provides tailored, hands-on, and strategic support to clubs undertaking key development initiatives, ensuring they have the guidance, resources, and infrastructure needed to thrive. Working closely with club committees, volunteers, community partners, and internal stakeholders, the Specialist helps clubs to plan effectively, govern responsibly, and access appropriate funding opportunities to achieve their goals. Company Purpose TeamFeePay is a software platform for grassroots football clubs, helping club committees and volunteers with their club development needs and day-to-day management. Our software and account-managed service supports clubs with our 5-Pillar Club Development approach.
1. Finance2. People3. Governance4. Facilities & Equipment5. Football
Employee Benefits • A collaborative and supportive culture and working environment• Competitive salary and bonus• Vitality healthcare• Standard pension and holidays• Professional development opportunities.
Key ResponsibilitiesClub Support & Project Enablement • Act as the primary point of contact for clubs undertaking an agreed development project, particularly facility development projects.• Provide tailored support to clubs from project initiation through to completion.• Help clubs clarify their project objectives, outcomes, scope, and success measures.• Assess club readiness, capacity, and risk before and during project delivery.
Project Planning & Development• Support clubs to develop clear project plans and timelines, defining roles and responsibilities within the club• Support clubs to choose appropriate delivery approaches (phased, pilot, partnership, etc.).
Funding & Resource Support• Help clubs identify and access appropriate resources (funding, volunteers, partnerships, expertise).• Support the development of funding applications, business cases, or investment proposals where required.• Help clubs plan for affordability and long-term sustainability.
Governance, Risk & Quality• Support clubs to put in place appropriate governance and decision-making arrangements for their project.• Help identify and manage risks (financial, delivery, reputational, safeguarding, compliance).• Promote good practice in safeguarding, equality, inclusion, and welfare across all projects.
Stakeholder & Partnership Working• Support clubs to engage effectively with partners such as; Local authorities, Schools and, community organisations, National or regional bodies, and Funders and sponsors• Broker relationships and help resolve barriers where appropriate.
Project Monitoring & Delivery Support• Monitor progress against agreed milestones and outcomes.• Provide challenge and support where projects drift, stall, or encounter problems.• Help clubs adapt plans in response to changing circumstances.
Sustainability & Impact• Support clubs to embed project outcomes into normal club operations.• Help clubs plan for long-term sustainability beyond the life of the project.• Support clubs to measure and evidence the impact of their project (participation, inclusion, governance, finances, quality, etc.).
Data, Reporting & Learning• Maintain records of supported clubs, projects, progress, and outcomes.• Produce reports for internal teams, partners, and funders.• Capture learning and case studies to inform future practice and share good examples. Continuous Improvement & Best Practice• Stay informed about best practice in club development and volunteer led football.• Contribute to guidance, toolkits, templates, and resources for clubs. • Use insight from delivery to inform strategic planning and service improvement.
Key Skills and Competencies (Essential) • Understanding of community and voluntary sector football clubs• Project planning and organisational skills• Strong communication and relationship management• Ability to support, challenge, and enable volunteer-led football clubs• Problem-solving and risk awareness• Strong written skills for plans, reports, and funding applications
Essential Experience • Demonstrable experience of managing or supporting football clubs realise capital development projects from project initiation through to project completion.• Demonstrable experience of successfully securing funding for sports clubs for significant capital projects.• Demonstrable understanding of the community and voluntary sector and volunteer-led sports organisations.  Read Less

Three Housing Team Leaders to lead dedicated teams supporting young people leaving care or experiencing homelessness, helping them build the skills, confidence, and independence they need to thrive. You will manage and support staff delivering 24/7, trauma-informed care in a fast-paced, rewarding environment. Positions are based in Belfast (2 roles) and Newry (1 role). These are full-time, permanent roles (37.5 hours per week) with flexible hours including evenings, weekends, and bank holidays, offering a salary of £28,770 per annum. What We Need From You 3 years experience working with young people in supported housing or a similar environment OR a relevant degree plus 2 years experience Proven ability to manage, support, and develop a team Full driving licence with access to a car (insured for business use) NISCC registered or willing to apply What We Will Offer You Permanent, full-time role with a rewarding, frontline position 36 days of annual leave per year, increasing up to 41 days with length of service Double pay for essential bank holiday cover (selected dates) Access to training, reflective practice, and professional development opportunities The Next Steps Contact Ella Milligan or Jonny Bill at First Choice Selection Services Apply via the link First Choice is an equal opportunities employer Skills: supporting young people manage and support staff driver Read Less

The TP ICAP Group is a world leading provider of market infrastructure.Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions.Through our people and technology, we connect clients to superior liquidity and data solutions.The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world’s leading provider of OTC data, and an award winning all-to-all trading platform.Founded in London in 1866, the Group operates from more than 60 offices in 27 countries.  We are 5,200 people strong.  We work as one to achieve our vision of being the world’s most trusted, innovative, liquidity and data solutions specialist.Financial Risk Management (FRM) OverviewThe FRM team operates across the TP ICAP Group to embed best practices in financial risk management and control, ensuring they are consistently followed. FRM provides comprehensive oversight of the Group’s financial risks on behalf of the Group CRO and the Board.Role OverviewThe Analyst will support the implementation and maintenance of the model risk framework, with a particular focus on algorithmic models. The role will involve assisting in the monitoring and review of model performance and contributing to broader Market, Credit, and Liquidity risk activities within FRM.Role Responsibilities Framework SupportAssist in maintaining documentation and inventories related to TP ICAP’s algorithmic trading systems, including third-party vendor modelsHelp ensure policies and procedures are aligned with regulatory requirements and industry best practicesCollaborate with model developers, quantitative analysts, and IT teams to support the integration of risk management practices throughout the model lifecycleModel Review AssistanceSupport the review and validation of model development, implementation, and usageContribute to the evaluation of model assumptions and methodologies under supervisionAssist in coordinating internal and external validation processesOversight & EngagementHelp monitor the performance of algorithmic trading systems and the effectiveness of associated controlsAssist in drafting reports and presentations for senior stakeholders and regulatorsParticipate in training sessions and workshops to build awareness of model risk and promote a risk-conscious cultureExperience / CompetencesEssentialA bachelor’s degree in a relevant subject (e.g., Finance, Economics, Mathematics, Computer Science)Some experience or academic exposure to financial modelling, data analysis, or risk managementInterest in algorithmic trading and financial systemsBasic knowledge of programming or data tools (e.g., Python, R, SQL)Strong attention to detail and willingness to learnGood communication skills, both written and verbalDesiredA master’s degree or relevant professional certification (e.g., FRM, CFA)Experience with electronic trading platforms such as Trading Technologies, Fidessa, or equivalentJob Band & Level: Professional / 4#LI-ASO #LI-HybridNot The Perfect Fit?Concerned that you may not meet the criteria precisely? At TP ICAP, we wholeheartedly believe in fostering inclusivity and cultivating a work environment where everyone can flourish, regardless of your personal or professional background. If you are enthusiastic about this role but find that your experience doesn't align perfectly with every aspect of the job description, we strongly encourage you to apply. You may be the ideal candidate for this position or another opportunity within our organisation. Our dedicated Talent Acquisition team is here to assist you in recognising how your unique skills and abilities can be a valuable contribution. Don't hesitate to take the leap and explore the possibilities. Your potential is what truly matters to us.Company StatementWe know that the best innovation happens when diverse people with different perspectives and skills work together in an inclusive atmosphere. That's why we're building a culture where everyone plays a part in making people feel welcome, ready and willing to contribute. TP ICAP Accord - our Employee Network - is a central to this. As well as representing specific groups, TP ICAP Accord helps increase awareness, collaboration, shares best practice, and holds our firm to account for driving continuous cultural improvement. LocationUK - City Quays - Belfast Read Less

We are currently recruiting a Personal Assistant for our client based in Belfast, Clarendon Dock. The successful candidates will be required to start once the vetting paperwork and ANI completed. Start date: ASAP Start Rate of pay: £17.01PH Duration: 3/29/2026 with possible extension Hours of work: 37 Key Responsibilities: Duties include: Confidentially manage the Director’s mail and draft general correspondence using judgement and initiative, ensuring all items are recorded, necessary action taken, and any follow up completed; Arrange and attend directorate meetings as required including preparation and issuing agendas, briefing and background papers, taking minutes and coordinating actions which arise, and ensure that actions are dealt with in accordance with the required timescales; Compile and collate reports for meetings and working groups. Liaising with relevant stakeholders in relation to the collation of agenda items for meetings to ensure the timely preparation of reports, and assist, if required, in the administration and support of meetings. Undertaking research for and on behalf of the Director and providing background papers and reports as and when required; Ensure helpful, effective, and efficient communication with all internal and external stakeholders ensuring the views of the Director are represented; Provide day to day secretarial and administrative support for key confidential department issues including the management of complaints referred to the Director and Business Unit, ensuring the timely flow of work, and achieving the requirements of the Business Unit; Create, update and maintain databases and office filing systems and procedures which provide immediate access to/recovery of requested documents and comply with ISO Procedures, identifying improvements in office processes and implement, following consultation with Director; Arrange meetings and process invitations including responses, diary, and travel bookings, ensuring co-ordination of actions and administrative tasks associated; Co-ordinate and provide statistical information and reports as required by CCEA management and external agencies and, where necessary, give advice and make recommendations as appropriate on any actions required; Co-ordinate in partnership with the Director and relevant stakeholders the administration of corporate and operational plans inputs; Deputise for the PA to the Chief Executive/PA to other Directors, as required; To carry out any other duties, relevant to the post as reasonably assigned which shall include handling highly confidential and sensitive issues. Key people management responsibilities The post is not a line management role. However, the post-holder will: co-ordinate and monitor the output and work of others in relation to work within and outside the Directorate; communicate clearly Corporate, Operational, Team, Section and individual objectives and contribute to the performance of staff within the Directorate; have due regard at all times for the personal health and safety for oneself and others within the relevant section, team, Directorate and organisation in general. Key financial management responsibilities The post holder will support and be accountable for aspects of budgetary planning and control. The post holder will monitor and report on aspects of budgetary control in relation to the scope of this role. Essential Criteria applicants must have: 5 GCSE’s including Maths and English (Proof of certs required) Two years’ experience of managing and delivering high quality administrative support services for senior managers Experience of planning, prioritising, co-ordinating and controlling high volumes of work Experience of demonstrating initiative, working under minimal supervision and direction Experience of working effectively with a range of internal and external customers, demonstrating strong interpersonal skills. Experience of minute/note taking Experience of diary and inbox management Desirable but not essential criteria: Private Secretaries Diploma or equivalent Please send your CV via the link or email RecCoBelfast Read Less

We are recruiting a Customer Service Administrator / Trade Counter Assistant on behalf of a leading ventilation company based in Duncrue Industrial Estate, Belfast. This is a varied role combining office-based customer service with serving customers at a busy trade counter. Full training will be provided. Hours of work are 8am 5pm Monday to Thursday and 8am 4pm on a Friday. Salary on offer is from £27,000 per annum. Key Responsibilities Receive and process customer orders and enquiries accurately from start to finish Provide excellent customer service via phone, email, and face-to-face at the trade counter Serve trade customers, process orders, and handle cash and card payments in line with company procedures Liaise with warehouse, logistics, and other branches regarding stock availability and deliveries Maintain accurate records using computerised systems Support sales activity by identifying opportunities and working with the Branch Manager and BDM Ideally our client is looking for a candidate with experience coming from a Trade background and counter experience. What We Need From You Previous customer service or order processing experience within a building trade, merchant, or distribution environment Knowledge of building trades or construction products is highly desirable Experience serving customers at a trade counter and handling payments (cash/card) Confident using computer systems and order processing software Strong communication, organisation, and teamwork skills What We Will Offer You Salary up to £27,000 25 days annual leave + bank holidays and Christmas/New Year closure Company pension (matched up to 4%) Corporate workwear & PPE Employee wellbeing support (EAP, Mental Health Charter) Online retail and gym discounts The Next Steps For more information please contact Ciaran Kearney at First Choice Belfast Apply via the link First Choice is an equal opportunities employer Skills: process orders receive orders accuracy customer service skills service trade customers liaise with other teams accurate record keeping Read Less

Be Part of Something Big - Sysco's New Chapter in Northern Ireland We are expanding our presence in Northern Ireland with the opening of our brand-new, state-of-the-art "Sysco Belfast" facility at Nutts Corner, Co. Antrim. This is a transformational step for our business in Northern Ireland, bringing enhanced capacity, efficiency, and career growth opportunities. We are looking for talented individuals to join us on this exciting journey. Join Us and Grow Your Career We are seeking passionate, ambitious, and driven individuals who want to be part of a team shaping the future of foodservice across the island of Ireland. Whether you are an experienced professional or looking for your next challenge, now is the perfect time to join us. *Sign on Bonus £2,200* T&C's apply: Split between payment on commencement and payment at probation Salary: £38,000 per annum plus subsistence allowance of £5 per qualifying day worked Key Accountabilities: To provide Multi Drop Delivery to customers in the Northern Ireland region To deliver our customer's orders on multiple drops, accurately and on time whilst providing excellent customer service. Resolve customer queries wherever possible. To check and complete all invoices and paperwork on time and within specification To complete daily checks on your vehicles and load To adhere to all Basic Food Safety requirements To build excellent customer relationships Requires working efficiently, proactively and Health and Safety conscious in a fast-paced environment. Meet or exceed established accuracy levels. Reporting damages, accidents and issues relating to Food Safety Ensure all products are delivered in a saleable quality Collect monies (cash & cheques) against invoices Any other duties as directed by Management Requirements: Full Category C/Class 2 Driving Licence is essential Good communication and teamwork skills Must have a valid Driver Certificate of Professional Competence (CPC) Card Must have a digital tachograph card The knowledge and initiative to solve basic problems and make routine decisions The ability to complete paperwork in an orderly fashion Fluent English Language Skills essential (both written and spoken) Good organisational and prioritising skills to complete tasks on time Leadership Skills Desirable Criteria: 1 year previous Multi Drop Delivery Experience is desirable Good geographical knowledge of Northern Ireland Temperature controlled experience would be advantageous but not necessary as full training will be provided Core Competencies: Understanding Your Customers - acts as a role model in personal approach to internal and external customer goals. Takes time to understand the underlying needs of the stakeholders beyond those initially expressed. Flexibility & Adaptability - Demonstrates understanding of how change impacts people. Anticipates resistance to change and works to support effective change initiatives. Communication & Listening - Exceptional communication skills - writes and speaks clearly in a variety of communication settling and style. On Offer Annual Leave Service Leave Wellbeing Day Service Recognition Learning & Development STAR Award Colleague Sysco Discount Lifestyle Savings Platform on a number of well know brands and retailers #INDDRIVER Sysco is an equal opportunity employer. Read Less

We’re currently recruiting for a Company Accountant to join our team. We are seeking an experienced and detail-oriented Company Accountant to join our team and take ownership of the company’s financial management and reporting. Reporting to the CFO, this role is critical in ensuring accurate financial statements, maintaining compliance with regulatory requirements, and providing strategic insights to support business growth.
The ideal candidate will have a strong background in accounting and finance, exceptional analytical skills, and the ability to lead and develop a high-performing finance team. If you thrive in a fast-paced environment and are passionate about driving financial excellence, we’d love to hear from you.
Company Purpose TeamFeePay is a software platform for football clubs, helping club committees and volunteers with their club development needs and day-to-day management. Our software and account-managed service supports clubs with our 5-Pillar Club Development approach.
• Finance• People• Governance• Facilities & Equipment• Football
TeamFeePay – Employee Benefits • A collaborative and supportive culture and working environment• Competitive salary• Vitality healthcare• Death in Service• Wellbeing hub• Standard pension and holidays• Professional development opportunities.
Main Responsibilities • Complete timely monthly Management Accounts with commentary on key variances and recommendations to the senior team.• Assist in the production of Monthly Management KPIs to Board of Directors.• Analysis of Annual Recurring Revenue (ARR).• Review the Sales and Margins on a monthly basis.• Analysis of P/L variances.• Involved in the annual budgeting and monthly forecasting processes.• Check that finance team are in control of General Ledger, Sales Ledger, Purchase Ledger, Cashbook, Fixed Assets.• Balance Sheet reconciliations.• Overseeing Purchase Ledger function.• Overseeing the payroll process• Reconciling and submitting quarterly VAT returns/EC sales lists.• Managing office contracts and costs.• Liaising with company auditors.• Assisting with the integration of acquisitions onto TFP systems.• Other administrative tasks as and when necessary.
Essential Criteria • Qualified Accountant, preferably CIMA.• 3 years post qualification experience in Industry, preferably within the SAAS industry.• 1 years plus of experience in managing members of a Finance team.• Advanced Excel skills, with the ability to interrogate large volumes of data, using pivot tables and V-Lookups.• Excellent communication skills.• Experience in compiling monthly Management packs and KPIs Read Less

East Belfast Caregiver / Domiciliary caregiver/care assistant Earn £14 £16.50 per hour(enhanced rate for bank holidays). Minimum 1-hour visits no rushed appointments Paid Mileage and Paid travel time between calls Would you like a meaningful job that brings joy and dignity to others, while giving you the flexibility and support you deserve? At Visiting Angels Northern Ireland, we believe that caregiving is more than just a job, its a calling. Whether youre an experienced carer or new to the field, we offer full training, ongoing support, and the opportunity to be part of a team that truly values your work. What We Offer: Excellent pay rates with paid travel time £14 £16.50 per hour Enhanced Bank Holiday Pay Carer Centric Organisation Paid Mileage Paid Annual Holidays Guaranteed annual pay rise 5% Full paid induction and training & ongoing professional development Paid NISCC & Access NI Paid MOT fees for caregivers Flexible shifts that fit your lifestyle Minimum 1-hour visits no rushed appointments Real-time support & care plan access via Birdie (our digital care platform) Company mobile phone for smoother communication Blue light card Benefits Refer an Angel scheme What Youll Do: Provide personal care, companionship, and emotional support Help with light housekeeping and meal preparation Assist with medication Support clients with mobility and promote independence Build meaningful relationships with clients and their families Maintain clear records and update care notes by adhering to RQIA, GDPR guidelines. What Were Looking For: A caring, compassionate personality with good communication skills Someone who is reliable, empathetic, and passionate about making a difference Full UK driving licence and access to your own vehicle Experience in care is welcome, but not essential full training and Induction provided Right to work in the UK Must be 18+ Read Less

We’re currently recruiting for a Company Accountant to join our team. We are seeking an experienced and detail-oriented Company Accountant to join our team and take ownership of the company’s financial management and reporting. Reporting to the CFO, this role is critical in ensuring accurate financial statements, maintaining compliance with regulatory requirements, and providing strategic insights to support business growth.
The ideal candidate will have a strong background in accounting and finance, exceptional analytical skills, and the ability to lead and develop a high-performing finance team. If you thrive in a fast-paced environment and are passionate about driving financial excellence, we’d love to hear from you.
Company Purpose TeamFeePay is a software platform for football clubs, helping club committees and volunteers with their club development needs and day-to-day management. Our software and account-managed service supports clubs with our 5-Pillar Club Development approach.
• Finance• People• Governance• Facilities & Equipment• Football
TeamFeePay – Employee Benefits • A collaborative and supportive culture and working environment• Competitive salary• Vitality healthcare• Death in Service• Wellbeing hub• Standard pension and holidays• Professional development opportunities.
Main Responsibilities • Complete timely monthly Management Accounts with commentary on key variances and recommendations to the senior team.• Assist in the production of Monthly Management KPIs to Board of Directors.• Analysis of Annual Recurring Revenue (ARR).• Review the Sales and Margins on a monthly basis.• Analysis of P/L variances.• Involved in the annual budgeting and monthly forecasting processes.• Check that finance team are in control of General Ledger, Sales Ledger, Purchase Ledger, Cashbook, Fixed Assets.• Balance Sheet reconciliations.• Overseeing Purchase Ledger function.• Overseeing the payroll process• Reconciling and submitting quarterly VAT returns/EC sales lists.• Managing office contracts and costs.• Liaising with company auditors.• Assisting with the integration of acquisitions onto TFP systems.• Other administrative tasks as and when necessary.
Essential Criteria • Qualified Accountant, preferably CIMA.• 3 years post qualification experience in Industry, preferably within the SAAS industry.• 1 years plus of experience in managing members of a Finance team.• Advanced Excel skills, with the ability to interrogate large volumes of data, using pivot tables and V-Lookups.• Excellent communication skills.• Experience in compiling monthly Management packs and KPIs Read Less

Your new company A public sector organisation is recruiting for an Administrator Support Officer based in Belfast. Your new role You will provide high-quality administrative support, ensuring the effective operation of systems and procedures. Responsibilities include: Acting as the point of contact for customers and clients. Inputting, processing, and validating information accurately and on time. Assisting with analysis and monitoring of data and statistics. Providing application support for BST systems and resolving compatibility issues. Preparing reports, documents, and proposals for senior staff. Managing system interfaces and supporting testing cycles for FPL systems. Ensuring compliance with governance and service level agreements. What you'll need to succeed Minimum of five GCSEs (Grades A-C), including English and Maths or equivalent. One year's relevant experience in master data management and systems administration. Proficiency in Microsoft Office and IT systems. Ability to work independently and as part of a team, prioritise tasks, and meet deadlines. Strong communication skills (oral, written, electronic). Knowledge of Health and Social Care and experience engaging with HSC stakeholders. What you'll get in return Based in Belfast £12.31 per hour Monday-Friday/ 9AM-5PM 3 months / Rolling What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be Benefits: £12.31 per hour Read Less

Overview Job Title: Customer Service AgentCompany: SwissportLocation: Belfast City AirportContract Type: Part TimeHours: 20 hours per week, between Monday – Sunday (shift work)Salary: £12.91 per hour,About the company:Swissport is an award winning, leading provider of ground and air cargo services, dedicated to delivering efficient and reliable solutions to airlines and airports worldwide.About the Role:As a Customer Service Agent with Swissport, you will be an integral part of our commitment to delivering exceptional service to passengers and clients alike. Responsibilities Key Responsibilities:Greet passengers and provide friendly, professional assistance throughout their journey.Assist passengers with check-in procedures, luggage handling, and boarding processes.Handle inquiries and provide accurate information regarding flight schedules, baggage policies, and other relevant details.Ensure compliance with airline and airport regulations, including security and safety protocols.Collaborate with colleagues and stakeholders to maintain efficient and smooth operations.Resolve passenger concerns and complaints in a timely and effective manner, demonstrating empathy and understanding.Perform administrative tasks, including data entry, documentation, and reporting as required.Ensure deployment of the environmental processes and procedures. Referring to the QHSE Manual.  Qualifications Qualifications:Prior experience in customer service, hospitality, or related fields is advantageous.Excellent communication skills, both verbal and written, with proficiency in English; additional language skills are a plus.Ability to work efficiently in a fast-paced environment while maintaining composure under pressure.Flexibility to work various shifts, including weekends, holidays, and evenings, based on operational needs.Demonstrated problem-solving abilities and a proactive approach to resolving issues.Attention to detail and accuracy in handling passenger information and documentation.Benefits:Access to Employee Assistance Programme and wellness initiatives.Comprehensive training and development programmes.Free onsite parking whilst at workRetirement savings plan with employer contributions.Career advancement opportunities within the aviation industry.Join Swissport and become part of a dynamic team dedicated to delivering excellence in customer service and aviation operations. Swissport is an equal opportunity employer committed to diversity and inclusion in the workplace. Read Less

Overview Job Title: Aircraft Cleaning ServicesCompany: SwissportLocation: Belfast City AirportContract Type: Part TImeHours: 20 hours per week, between Monday – Sunday (shift work)Salary: £12.41 per hour


About the Company:Swissport is an award winning, leading provider of ground and air cargo services, dedicated to delivering efficient and reliable solutions to airlines and airports worldwide.About the Role:As an Aircraft Cleaning Agent with Swissport, you will play a pivotal role in ensuring the cleanliness and presentation of aircraft interiors, contributing to a positive passenger experience. Responsibilities Key Responsibilities:Thoroughly clean and sanitize aircraft interiors, including passenger seating areas, galleys, lavatories, and crew rest compartments.Vacuum, sweep, mop, and disinfect floors to maintain cleanliness standards and ensure passenger safety and comfort.Dispose of waste and hazardous materials in accordance with established procedures and safety regulations.Restock and replenish supplies such as towels, blankets, and toiletries as needed.Perform routine inspections to identify and report any maintenance issues or cleanliness concerns to the appropriate personnel.Adhere to all safety protocols, including the proper use of personal protective equipment (PPE) and chemical handling procedures.Ensure deployment of the environmental processes and procedures. QHSE Manual Qualifications Qualifications:Previous experience in aircraft cleaning or janitorial services is preferred but not required.Attention to detail and a commitment to maintaining high cleanliness standards.Ability to work efficiently in a fast-paced and physically demanding environment.Strong communication skills and the ability to work effectively as part of a team.Flexibility to work a variety of shifts, including early mornings, evenings, weekends, and holidays.Benefits:Access to Employee Assistance Programme and wellness initiatives.Comprehensive training and development programmes.Free onsite parking whilst at workRetirement savings plan with employer contributions.Career advancement opportunities within the aviation industry.Join Swissport and become part of a dynamic team dedicated to delivering excellence in customer service and aviation operations. Swissport is an equal opportunity employer committed to diversity and inclusion in the workplace. Read Less

Overview Job Title: Ramp AgentCompany: SwissportLocation: Belfast City AirportContract Type: Part TimeHours: Minimum 25 hours per week, between Monday – Sunday (shift work)Salary: £12.91 per hour


About the Company:Swissport is an award winning, leading provider of ground and air cargo services, dedicated to delivering efficient and reliable solutions to airlines and airports worldwide.About the Role:In this role, you will play a crucial role in ensuring the safe and efficient handling of aircraft, passengers, and cargo. Responsibilities Key Responsibilities:Safely and efficiently load and unload baggage, cargo, and mail from aircraft.Marshal aircraft to and from gates, ensuring safe and precise positioning.Operate ground service equipment, such as tugs, belt loaders, and baggage carts, in a safe and responsible manner.Perform aircraft servicing tasks, including cabin cleaning, lavatory servicing, and water replenishment.Adhere to all safety and security procedures, including aircraft marshalling signals and hazardous material handling guidelines.Provide exceptional customer service to passengers and airline partners. Qualifications Qualifications:Previous experience in a similar role is preferred but not required.Ability to work in a fast-paced and physically demanding environment.Excellent communication and teamwork skills.Flexibility to work a variety of shifts, including weekends, evenings, and holidays.Must possess a valid FULL UK MANUAL driver's license and be able to pass a background checkBenefits:Access to Employee Assistance Programme and wellness initiatives.Comprehensive training and development programmes.Free onsite parking whilst at workRetirement savings plan with employer contributions.Career advancement opportunities within the aviation industry.Join Swissport and become part of a dynamic team dedicated to delivering excellence in customer service and aviation operations. Whether you're seeking a flexible part-time role or a career with potential for growth, we encourage you to Read Less

Job Description Contact Wendy Blair | 028 2563 1555 | Wendy@riadaresourcing.com  Technical Support Officer - Northern Ireland Housing Executive - Belfast  The Technical Support Officer will have responsibility for the co-ordination and completion of a programme of technical assessments which supports the delivery of the Social Housing Development Programme and its agreed performance objectives, including the production of reports and recommendations for actions. About the role:  £19.32 per hour Monday to Friday flexi-time with core hours 37 hours a week Location: Belfast, (possibility of hybrid working) Holidays: 35 days pro rata Duration: Temporary, ongoing  Public Sector  What you'll be doing in this role: To ensure an agreed programme of applications for Project Approval are technically assessed (taking account of Design Compliance, Costs and Value For Money) so as to facilitate required starts and associated budget expenditure within each financial year period. Undertake pre-assessment discussions with Housing Association (HA) partners via ad-hoc meetings as necessary, in order to facilitate a timely scheme approval process. Provide technical advice and assessment in response to queries from external partners such as (HA's/DfC/DoF) and NIHE colleagues (Place Shaping/Supporting People/Housing Services) as required. Undertake audit of agreed sample of completed SHDP funded new-build schemes to ensure that completed schemes comply with proposals as approved by DPG (via site visits & As Built drawing checks). To undertake ongoing learning and development opportunities and share knowledge to ensure consistent assessment of all funding approvals. To ensure the completion of technical assessments to include new build, adaptations and other funding streams as required. Build on existing partnerships working arrangements with DfC (Housing Investment and Housing Advisory Branch) and external stakeholders as appropriate. Provide input into reviews and consultations exercises as directed by the Technical Standards Manager/Head of Development Services. What you'll need for this role: Registered Architect OR graduate in Architecture with a minimum of 2 years of relevant experience OR BTEC Higher Certificate / Diploma or equivalent in Architecture / Construction related discipline with a minimum of 3 years of relevant experience OR minimum of 5 years of relevant experience Experience in Housing Scheme Design Process compliance (including compliance with relevant standards and / or funding criteria Experience in Housing Scheme Development process and associated barriers to successful delivery Experience of successful partnership, working with key stakeholders engaged with housing development Experience of technical assessment of project proposals and the production of reports with clear recommendations IT/ Microsoft Office Proficiency - Advanced Possess a current driving licence or have access to a form of transport that enables candidate to meet the post requirements in full As part of the reference checking and vetting process for this position you will be requested to undertake a Basic AccessNI Disclosure. Having a criminal record will not necessarily be a bar to obtaining a position. If this sounds like the next step in your career, we’d love to hear from you! Even if you don’t meet every listed requirement, we encourage you to apply – we may have other suitable roles for you. Read Less

The Privacy, Data Transfers and Records Management Risk and Strategy Lead is primarily responsible for;Enterprise Risk Management:Manage and report on Citi's risk appetite for Privacy, Data Transfers, and Records Management, including metric strategy and production.Strategic Initiatives:Lead and execute strategic initiatives for the Information Management, Privacy and Cross Border Data Transfers (IMPaCT) Function to drive business value and support senior leadership priorities.Function Oversight:Ensure effective operation of the IMPaCT Function, covering financial management, communications, and compliance with Citi's risk and control frameworks.Excellent communication and problem solving skills required in order to negotiate internally, often at a senior level and across multiple different teams. Responsibilities:  Responsible for overseeing and coordinating 1LoD risk appetite activities for the IMPaCT FunctionResponsible for overseeing the IMPaCT functions business execution activities, including financial management, communications and compliance with Citi risk and controls frameworksDeliver the IMPaCT Functions enterprise risk appetite metic strategy (including metric production activities where required) and coordinate with multiple teams across the IMPaCT function to ensure effective processesInfluences and negotiates with senior leaders (across multiple functions)Collaborate with Technology, Operations, Information Security, Risk management, Compliance and other organizations across Citi to develop and implement effective solutions and process delivery, including technology investment request optimization for IMPaCT technology solutionsPreparation of clear, accurate and timely reports and escalations on risks, risk mitigation measures and compliance activities Qualifications: ​10+ years of relevant experience in management consulting, strategy consulting or risk management, including experience overseeing functional operationsStrong understanding and experience with governance programs and risk appetite frameworks.Demonstrated ability to execute strategic initiatives and drive business value.In-depth knowledge of risk and control frameworks.Communicates effectively, develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences; able to drive consensus, and influence relationships at all levelsCollaborates effectively by building partnerships and working well with others to meet shared objectivesAbility to gain confidence and trust of others through honesty, integrity and authenticityStrong negotiation, influencing and stakeholder management skills across a variety of stakeholders at different levelsOptimizes work processes by balancing effective / efficient processes with a focus on continuous improvement. Demonstrates ability to balance between understanding the “big picture” while paying close attention to detailOrganizational savvy; understands systems, management processes, knows where to go for information and how to interpret themEducation Bachelor's/University degree, Master's degree preferred What we’ll provide youBy joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:27 days annual leave (plus bank holidays)A discretional annual performance related bonusPrivate Medical Care & Life InsuranceEmployee Assistance ProgramPension PlanPaid Parental LeaveSpecial discounts for employees, family, and friendsAccess to an array of learning and development resources
 Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive.#LI-RH4------------------------------------------------------Job Family Group: Data Governance------------------------------------------------------Job Family:Data Privacy & Data Transfers------------------------------------------------------Time Type:Full time------------------------------------------------------Most Relevant Skills Constructive Debate, Data Governance, Data Management, Internal Controls, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Regulatory Management, Risk Controls and Monitors.------------------------------------------------------Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------ Read Less

 We’re currently recruiting for a Senior Data Analyst to join our team!
TeamFeePay are seeking a Senior Data Analyst to play a critical role in shaping how we understand, manage, and activate customer data across the business. Reporting directly to the CIO, this role will be responsible for delivering high-quality customer insights, building scalable reporting solutions, and supporting data-driven decision-making across sales, service, finance, and product teams.This is a hands-on role suited to someone who is equally comfortable working with raw data, engaging stakeholders, and translating business questions into clear, actionable insights.
Company Purpose
TeamFeePay is a software platform for grassroots football clubs, helping club committees and volunteers with their club development needs and day-to-day management. Our software and account-managed service supports clubs with our 5-Pillar Club Development approach1. Finance2. People3. Governance4. Facilities & Equipment5. Football
Employee Benefits
• A collaborative and supportive culture and working environment with regular social     and charity events• Competitive salary and bonus• Vitality healthcare• Standard pension and holidays• Professional development opportunities.
Key Responsibilities
• Own and manage customer data analytics, ensuring data accuracy, consistency, and reliability across systems• Design, build, and maintain Tableau dashboards and reports to support executive, operational, and customer-facing use cases• Partner with the CIO and senior stakeholders to define key customer metrics, KPIs, and reporting standards• Analyse customer behaviour, lifecycle trends, retention, and revenue drivers to inform strategy and operational improvements• Produce and analyse monthly internal management reporting decks and quarterly board-level presentations, delivering clear, accurate, and insight-driven commentary on customer performance, trends, and key business metrics• Support data integration initiatives across CRM, billing, payments, and other core platforms• Contribute to the development of TeamFeePay’s broader data and reporting platform, including future-state architecture• Work closely with engineering, product, sales, and service teams to understand requirements and deliver insights• Ensure best practices around data governance, documentation, and data quality• Mentor junior analysts or contribute to raising data literacy across the organisation.
Required Skills & Experience
• 5+ years’ experience in a data analyst or senior data analyst role• Strong experience working with customer data in a SaaS, fintech, or payments environment (or similar)• Advanced Tableau knowledge (required), including dashboard design, performance optimisation, and storytelling with data• Strong SQL skills and experience working with large, complex datasets• Proven ability to translate business needs into analytical solutions and clear insights• Experience working closely with senior stakeholders and presenting findings clearly and confidently• Strong attention to detail with a pragmatic, problem-solving mindset
Desirable Skills & Experience
• Experience with Salesforce Data Cloud (or similar customer data platforms)• Familiarity with Salesforce CRM and related ecosystems• Experience supporting or building data models for analytics and reporting• Exposure to data governance, master data management, or customer 360 initiatives• Experience in fast-growing or scaling organisations.   Read Less

Back to Results Country Director – Northern IrelandWe are seeking an experienced and credible senior leader to provide strategic direction and operational leadership for a national fostering charity’s work in Northern Ireland.Position: Country Director – Northern Ireland
Salary: £53,836 to £59,012 per annum
Location: This is a hybrid role, with travel to the Belfast office at least once a week.
Hours: Full time, 35 hours per week
Contract: Permanent
Closing date: Sunday 15 February 2026About the roleThis is a senior leadership role with responsibility for leading and delivering the organisation’s vision, strategy and impact across Northern Ireland. As a member of the Leadership Team, you will provide strategic oversight, manage people and budgets, and act as a key external representative with government, regulators and sector partners.Key responsibilities include:Providing overall leadership and management of the organisation’s work in Northern IrelandDeveloping and delivering Northern Ireland specific strategies aligned to UK wide objectivesLeading, managing and supporting staff, volunteers and associatesBuilding and maintaining strong relationships with national and local government, regulators, fostering services and membersActing as a spokesperson and senior representative in Northern IrelandOverseeing the design, delivery and evaluation of impactful programmes for foster carers and childrenDriving robust monitoring, impact measurement and reportingSecuring funding through grants, tenders and partnershipsHolding and managing budgets in line with organisational policiesIdentifying opportunities for innovation, collaboration and sector improvementGrowing individual and corporate membership across Northern IrelandActing as safeguarding lead for the country and ensuring compliance with safeguarding policiesAbout youYou will be an experienced senior leader with strong credibility across children’s social care and fostering, comfortable operating at strategic and operational levels.You will bring:Senior leadership and management experience within children’s social care or a closely related fieldIn depth knowledge of foster care practice and policy across the UKExperience of working with statutory local authority services and senior stakeholdersProven ability to lead teams, manage change and deliver strategic plansExperience of managing budgets and securing fundingStrong relationship building, influencing and communication skillsSound safeguarding knowledge and practiceExcellent organisational and IT skills, including confidence using Microsoft Teams and Office 365A clear commitment to equality, diversity and inclusion and to the organisation’s mission and valuesDesirable experience includes a social work qualification, experience in the voluntary or independent sector, working across a national remit, or lived experience of foster care.About the organisationThe organisation is the leading fostering charity in the UK, working to improve outcomes for children and young people through support, advocacy, programmes and membership services for foster carers and fostering services. It operates across all UK nations, working closely with governments, regulators and partners to influence policy and practice.What’s on offer38 days annual leave including bank holidaysFlexible and hybrid workingA range of family friendly and fostering friendly leave optionsEnhanced maternity and adoption payEnhanced sick pay24 hour Employee Assistance ProgrammePension and life assuranceContribution to eye tests and lensesSeason ticket loansThe organisation is committed to equal opportunities and welcomes applications from all sections of the community, particularly those from under represented and minoritised backgrounds. Reasonable adjustments are available throughout the recruitment process, and job share applications are welcomed.Applicants who identify as care experienced and meet the minimum criteria will be guaranteed an interview under the Care Leaver Covenant.Other roles you may have experience of could include; Director of Children’s Services, Head of Fostering, Assistant Director Social Care, Regional Director, Service Director, Programme Director, Policy Director, Operations Director, Strategic Lead Children’s Services, Senior Social Work Manager, National Manager. #INDNFP Read Less

Position: Financial Accounts Assistant (AO)Pay Rate: £13.75 per hour Hours: Full time, 37 hours per week, 9am to 5pm Monday to Friday Duration: up to 29th March 2026 Start Date: ASAP Location: 4th Floor Block C Castle Buildings Stormont Job Duties: Assist with the preparation of NIPS monthly, interim and annual accounts in accordance with timetables and guidance issued by the Department of Finance (DoF); Assist in the completion of month-end procedures (including the use of excel and the preparation and upload of journals); Day-to-day use of the Cognos reporting system to help manageinvoices and payments through the system Support my line management in the review of the financial processes by implementing new procedures to give more assurance in the production of the financial statements and financial control. Maintain/process requests for new employees suppliers on FSS (Previously Account Ni) Provide assistance in the delivery of financial services to local FSS users Essential Criteria: 5 GCSE’s A*-C including Maths and English (must be able to show evidence) Desired Experience:  • Good organisational and planning skills.
• Excellent oral and written communication skills.
• Have good knowledge of using software packages e.g., Microsoft office *The successful applicant will be required to complete an Access NI and CTC during registration* A criminal record will not necessarily be a bar to obtaining a position. The UK Recruitment Co. Ltd has policies on the Recruitment of Ex-Offenders and the Secure Handling, Use, Storage, and Retention of Disclosure Information, copies of which can be made available upon request. Read Less

Position: Programme and Project Management – Senior Business Consultant (SO)Pay Rate: £19.59 per hour Hours: Full time, 37 hours per week, Flexi time applicable with DfI core hours Duration: up to 29th March 2026 with possibility of extension Start Date: ASAP Location: Department for Infrastructure, James House, 3rd Floor, Cromac Avenue, Belfast, BT7 2JA Job Duties: This is an opportunity to undertake a key role to assist the Head of PMO in the design, setup and ongoing management of TRAMs new Programme Management Office (PMO) for the Group’s transformation programme. They will support the delivery of the branch objectives, working as required to undertake initial information gathering, analysis and reporting on areas of interest to the team. They will provide high-quality advice, support and guidance to both existing and new projects on Project Management lifecycle and improve project and programme management within team and wider programme. They should be comfortable engaging with senior leaders within the organisation and will be required to use discretion, as they will sometimes be dealing with sensitive issues in relation to the Group’s future strategic direction.
As part of a small team, the role requires an ability to work at times unsupervised with flexibility, effective communication skills, good organisational skills and the ability to forward plan.
This role will initially work to the Head of PMO but may also provide ad hoc support to the Programme Manager, the Head of Organisation Design and Improvement, and the wider Programme team once in post. Accordingly, line management may change as the role and remit of the team expands. Daily you will balance a wide range of tasks, both reactive and proactive with duties and responsibilities including but not limited to: Programme Design & Planning –Assisting the Head of PMO to finalise and maintain an agreed programme strategy, business case, programme plan and detailed stage plans to support the ongoing delivery of the Programme’s objectives, within the programme timescale and scope. Governance and Reporting – Assisting the Head of PMO in the development, establishment and implementation of effective Programme governance structures, supporting successful delivery and quality outcomes,including organisation of meetings and events and production of reports, papers, minutes and updating risk registers, action and decision logs as required, ensuring the relevant team lead is briefed as appropriate recommending steps to strengthen governance where appropriate to ensure that we can track progress and ensure the delivery of the outcomes we’re seeking to achieve in the programme. Carrying out timely and accurate information analysis, including data gathering from internal stakeholders, on agreed areas of work and presenting findings in an agreed manner with the relevant senior manager. Risk & Issue Management – Working with project and workstream leads to identify and manage risks, issues and interdependencies in the delivery of the Programme. Programme Assurance – Assisting the Head of PMO in the development, maintenance and implementation of the Programme Assurance approach, ensuring that we bring an independent scrutiny and challenge to our approach and plans and engage with independent reviewers such as gateway at appropriate points. Undertaking project support functions as required, including supporting elements of projects as directed by the relevant lead; maintaining project plans; supporting the provision of management information; and participating in working groups as appropriate. Enabling the Business Review Project by assisting business areas to apply the structured business review processes consistently to:
– Help each area understand and consistently articulate its current capacity, delivery structure, and delivery pressures.
– Support the design of more efficient, adaptable, and realistic models based on a core set of organisational assumptions.
– Provide a structured route for decisions to rebalance service expectations with the available resource base.
– Align and bring momentum behind TRAM’s contribution to organisation-wide transformation goals (DfI People Strategy; DfI Digital Strategy etc). Engagement and Communication – engaging and communicating with a range of internal stakeholders in support of the programme objectives, preparing incisive briefing material on the current position of the Programme for internal and external consumption. as required as well as representing the Programme at key internal events. Supporting the communication and engagement manager in the development of communication products relating to the programme, including intranet articles, emails, videos and other relevant products. Staff Management – the team currently has line management responsibility for an EO1. Preparing/reviewing Machinery of Government/Correspondence cases as appropriate. Other ad hoc duties as required including some occasional administrative work in support of the Programme leadership team. The list of responsibilities is intended to indicate the broad range within the posts, it is however not exhaustive, and the postholders may be required to carry out other duties as required to meet business needs. Essential Criteria: 5 GCSE’s A*-C including Maths and English (must be able to show evidence) A degree (must be able to show evidence) Project/Programme Delivery Experience using PRINCE2/Managing Successful Programme methodology, as appropriate, within the last 4 years. It is essential that you bring experience of applying best practice programme/project management standards and processes to support the delivery of a significant programme or project. PRINCE 2 Foundation Knowledge of NICS governance and accountability requirements Desired Experience:  Good organisational and planning skills. Excellent oral and written communication skills. Have good knowledge of using software packages e.g., Microsoft office Qualifications – PRINCE2 Practitioner and/or Managing Successful Programmes Experience – business case development, development and maintenance of Project/Programme Plans and MS Project software Experience – financial profiling/reporting. *The successful applicant will be required to complete an Access NI during registration* A criminal record will not necessarily be a bar to obtaining a position. The UK Recruitment Co. Ltd has policies on the Recruitment of Ex-Offenders and the Secure Handling, Use, Storage, and Retention of Disclosure Information, copies of which can be made available upon request. Read Less