• T

    Customer Service Advisor - Natwest/Ulsterbank Belfast  

    - County Antrim
    Looking for a permanent, rewarding role in Belfast City Centre that fi... Read More
    Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team.

    Why work with us? £26,208 annual salary Save on commuting costs with only 2 days in the office each week once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based) Cut down down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: Various start dates from March 2026 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Please note that after successful completion of an assessment an interview via teams will take place

    Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job!

    You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay.

    Key Responsibilities

    At first point of contact, provide outstanding customer service and help the organisation to achieve its goals.

    Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs

    Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience

    Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes.

    Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience
    What you'll do

    In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings.

    Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met.
    The skills you'll need

    To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs.

    Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset.
    We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude

    Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.

    Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

    Read Less
  • T

    Customer Service Advisor - Natwest/Ulsterbank Belfast  

    - County Antrim
    Looking for a permanent, rewarding role in Belfast City Centre that fi... Read More
    Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team.

    Why work with us? £26,208 annual salary Save on commuting costs with only 2 days in the office each week once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based) Cut down down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: Various start dates from March 2026 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Please note that after successful completion of an assessment an interview via teams will take place

    Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job!

    You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay.

    Key Responsibilities

    At first point of contact, provide outstanding customer service and help the organisation to achieve its goals.

    Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs

    Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience

    Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes.

    Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience
    What you'll do

    In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings.

    Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met.
    The skills you'll need

    To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs.

    Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset.
    We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude

    Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.

    Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

    Read Less
  • T

    Customer Service Advisor - Natwest/Ulsterbank Belfast  

    - County Down
    Looking for a permanent, rewarding role in Belfast City Centre that fi... Read More
    Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team.

    Why work with us? £26,208 annual salary Save on commuting costs with only 2 days in the office each week once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based) Cut down down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: Various start dates from March 2026 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Please note that after successful completion of an assessment an interview via teams will take place

    Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job!

    You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay.

    Key Responsibilities

    At first point of contact, provide outstanding customer service and help the organisation to achieve its goals.

    Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs

    Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience

    Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes.

    Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience
    What you'll do

    In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings.

    Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met.
    The skills you'll need

    To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs.

    Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset.
    We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude

    Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.

    Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

    Read Less
  • T

    Customer Service Advisor - Natwest/Ulsterbank Belfast  

    - County Down
    Looking for a permanent, rewarding role in Belfast City Centre that fi... Read More
    Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team.

    Why work with us? £26,208 annual salary Save on commuting costs with only 2 days in the office each week once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based) Cut down down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: Various start dates from March 2026 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Please note that after successful completion of an assessment an interview via teams will take place

    Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job!

    You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay.

    Key Responsibilities

    At first point of contact, provide outstanding customer service and help the organisation to achieve its goals.

    Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs

    Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience

    Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes.

    Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience
    What you'll do

    In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings.

    Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met.
    The skills you'll need

    To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs.

    Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset.
    We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude

    Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.

    Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

    Read Less
  • T

    Customer Service Advisor - Natwest/Ulsterbank Belfast  

    - County Antrim
    Looking for a permanent, rewarding role in Belfast City Centre that fi... Read More
    Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team.

    Why work with us? £26,208 annual salary Save on commuting costs with only 2 days in the office each week once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based) Cut down down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: Various start dates from March 2026 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Please note that after successful completion of an assessment an interview via teams will take place

    Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job!

    You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay.

    Key Responsibilities

    At first point of contact, provide outstanding customer service and help the organisation to achieve its goals.

    Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs

    Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience

    Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes.

    Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience
    What you'll do

    In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings.

    Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met.
    The skills you'll need

    To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs.

    Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset.
    We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude

    Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.

    Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

    Read Less
  • T
    Looking for a permanent, rewarding role in Belfast City Centre that fi... Read More
    Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team.

    Why work with us? £26,208 annual salary Save on commuting costs with only 2 days in the office each week once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based) Cut down down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: Various start dates from March 2026 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Please note that after successful completion of an assessment an interview via teams will take place

    Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job!

    You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay.

    Key Responsibilities

    At first point of contact, provide outstanding customer service and help the organisation to achieve its goals.

    Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs

    Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience

    Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes.

    Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience
    What you'll do

    In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings.

    Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met.
    The skills you'll need

    To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs.

    Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset.
    We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude

    Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.

    Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

    Read Less
  • T

    Customer Service Advisor - Natwest/Ulsterbank Belfast  

    - Not Specified
    Looking for a permanent, rewarding role in Belfast City Centre that fi... Read More
    Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team.

    Why work with us? £26,208 annual salary Save on commuting costs with only 2 days in the office each week once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based) Cut down down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: Various start dates from March 2026 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Please note that after successful completion of an assessment an interview via teams will take place

    Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job!

    You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay.

    Key Responsibilities

    At first point of contact, provide outstanding customer service and help the organisation to achieve its goals.

    Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs

    Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience

    Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes.

    Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience
    What you'll do

    In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings.

    Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met.
    The skills you'll need

    To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs.

    Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset.
    We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude

    Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.

    Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

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    Customer Service Advisor - Natwest/Ulsterbank Belfast  

    - County Down
    Looking for a permanent, rewarding role in Belfast City Centre that fi... Read More
    Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team.

    Why work with us? £26,208 annual salary Save on commuting costs with only 2 days in the office each week once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based) Cut down down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: Various start dates from March 2026 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Please note that after successful completion of an assessment an interview via teams will take place

    Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job!

    You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay.

    Key Responsibilities

    At first point of contact, provide outstanding customer service and help the organisation to achieve its goals.

    Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs

    Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience

    Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes.

    Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience
    What you'll do

    In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings.

    Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met.
    The skills you'll need

    To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs.

    Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset.
    We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude

    Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.

    Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

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    Ground Investigation Engineer - Belfast  

    - Belfast
    About the RoleOur Geo-Environmental Team is a dynamic group of around... Read More
    About the RoleOur Geo-Environmental Team is a dynamic group of around 100 specialists spread across 10 offices throughout the UK and Ireland, working across three core disciplines: Ground Investigation, Land Quality & Remediation (incl. PFAS & EDD services) and Groundwater & Geothermal. We serve key sectors including Energy, Water, Defence, Nuclear and Property.Over the last 4 years we have grown ... Read Less
  • At EY, we’re all in to shape your future with confidence.  We’ll help... Read More
    At EY, we’re all in to shape your future with confidence.  We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.  Join EY and help to build a better working world.  Senior Consultant, Intelligent Automation Consultant – D&ET – TC – Belfast & Londonderry/Derry At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. We live in a data rich world and more & more of our personal and business interactions are being guided by the application of advanced analytics, Artificial Intelligence (AI) and Intelligent Automation (IA). At EY, we are helping organisations transform; to continually improve the way they do business to enable them to be at the forefront of their market. We are doing this by defying the norm and giving them the tools and knowledge to become insight focused and data enabled. The opportunity We are currently looking for talented Intelligent Automation Consultantswho are seeking a challenge and who are highly competent in Intelligent Automation (IA) & Artificial Intelligence (AI) to join our team and build on continued success on both a local and global scale. Your key responsibilities • Intelligent Automation Solution design. • Designing, building, deploying and managing automation solutions using industry leading software like UiPath & Microsoft Power Platform as well as solutions built using other technologies such as Python. • Engaging with clients at all levels across the organisation, both business & technology functions. • Nurturing long-term trusted advisor relationships. • Training and managing junior staff and client staff, including quality assurance of client deliverables. • Sensitively responding to client requirements and providing subject matter expertise. • A pragmatic adaptable problem solver that embraces the challenge of defining innovative solutions to unique problems. • Dedicated, quick learner that continuously builds capability in own skill set and can master key technical, functional and professional skills. • Proficient in: written and verbal communication, presentation, client service and technical writing skills. • Interest in further developing and integrating operations with technology skills. • Comfortable researching client inquiries and emerging issues, including regulations, industry practices, and new technologies. Key requirements • As a minimum, a bachelor’s degree in Technology, Engineering or related fields. • Minimum of 3 years of relevant experience in consulting, business analysis, project management or development in the area of Intelligent Automation. • Proficiency or certification in Microsoft Power Platform, Microsoft Office tools, UiPath, BluePrism, Pega, Automation Anywhere and/or other relevant tools. • Strong analytical and problem-solving skills, with the ability to work on complex projects and deliver actionable insights. • Exceptional verbal and written communication skills, with the capability to articulate complex ideas clearly and persuasively. • Fluency in English language is mandatory. Proficiency in additional languages is a plus. What we look for: We’re interested in passionate people with a strong vision, focused on building an innovative tech community, understand how to grow and lead in a large practice and work in the most complex of sectors, and a desire to stay on top of trends in the Technology space. If you can work collaboratively to help businesses achieve their business outcomes, have a keen interest in Technology as well as intellectual curiosity and energy, then our Intelligent Automation team could be exactly the right place for you. What we offer: We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: • Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. • Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. • Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. • Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. If you can demonstrate that you meet the criteria above, please contact us as soon as possible. The exceptional EY experience. It’s yours to build. Apply now. Please note; Prior to finalising your application, you will be asked to provide personal information across several dimensions of diversity and inclusiveness. The information you provide is kept entirely confidential and will not be used to evaluate your candidacy. We collect this data to help us analyse our recruitment process holistically and implement actions that promote diversity and inclusiveness. While optional, we encourage you to provide this information to hold us accountable towards our goal of building a better working world. Read more about our commitment to diversity & inclusiveness here. We ask because it matters! EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. Read Less
  • Werde Online-Tutor:in für Geography in Springfield (City of Belfast)!... Read More
    Werde Online-Tutor:in für Geography in Springfield (City of Belfast)! Unterstütze Schüler:innen gezielt in Springfield (City of Belfast) – komplett online und nach deinem Zeitplan. ANFORDERUNGEN - Fachkenntnisse in Geography - Motivation, Schüler:innen individuell zu betreuen VORTEILE - Flexible Arbeitszeiten - Arbeiten von zu Hause (Remote) - Eigener Stundenpreis von 15–35 € ANGEBOT DETAILS - Standort: Springfield (City of Belfast) / Remote - Registrierung auf NachhilfePro.at und sofortige Schüler:innenanfragen Read Less
  • Sales Assistant - Dunmurry, Belfast  

    - Belfast
    Job Reference: DUNMURRAY- DUN/26/01/29 Salary: £10.10 - £12.31 DEPENDI... Read More
    Job Reference: DUNMURRAY- DUN/26/01/29 Salary: £10.10 - £12.31 DEPENDING ON AGE Contract Type: Permanent Contract Hours: Part Time Sales Assistant - Hours may vary Closing Date: 25 Feb 2026 x1 Positions Available Career development Enhanced public holiday rates Accredited training & support 28 days annual leave Pension benefits WineFlair Sales Assistant Job Description: As a Sales Assistant at WineFlair, you will be an integral part of our team, dedicated to providing excellent customer service, upholding store standards, and complying with legal regulations, particularly our Challenge 21 Policy. Responsibilities: Greet and assist customers, offering guidance and advice on our products. Process sales transactions while handling cash and card payments. Enforce the Challenge 21 Policy for the sale of all age restricted products including alcohol sales by complying with I.D. checks. Maintain a clean, organized store environment. Stock shelves and manage inventory levels. Collaborate with the Store Manager and Area Manager on store operations. Handle customer inquiries and issues with professionalism. Participate in store merchandising and promotions. Ensure the safety and security of the premises at all times. Desirables: Pursue or hold a WSET Foundation Certificate, enhancing product knowledge, especially in wines. Basic knowledge of cash handling and POS systems. Qualifications: Strong communication and interpersonal skills. Experience in a retail environment preferred. Flexible work schedule, including evenings and weekends. Detail-oriented, especially regarding legal compliance and store standards. Enthusiastic, customer-oriented approach. This role offers you the opportunity to develop your skills and knowledge in retail and customer service within a dynamic team environment, focusing on delivering quality service and maintaining the high standards of WineFlair Stores. Read Less
  • Housing Advisor - Belfast City Centre  

    - Belfast
    VANRATH are delighted to be supporting a Public Sector employer who ar... Read More
    VANRATH are delighted to be supporting a Public Sector employer who are actively seeking a Housing Advisor to join their team in Belfast. What's in it for you? £32,515 salary Flexible working options for a healthy work-life balance Excellent working environment About your next employer Our client is a respected public sector organisation committed to providing sustainable housing solutions and tackling homelessness across Northern Ireland. About you You'll bring: A degree (or equivalent qualification) and 1 year of relevant experience, OR a B Tech Higher (or equivalent) and 2 years of relevant experience, OR 3 years of relevant experience without a formal qualification Experience in: Applying housing policy and legislation to make informed decisions Working collaboratively to deliver shared outcomes Problem-solving and case management through a customer-focused approach Building relationships with partners and stakeholders to deliver effective housing solutions A caring, empathetic approach with a genuine interest in helping people in need Prior housing experience is desirable but not essential What you'll do Assess customers' housing circumstances and provide tailored advice Conduct homelessness investigations in line with legislation and policy Arrange emergency or temporary accommodation as required Manage caseloads effectively, focusing on homelessness prevention Work in partnership with external agencies and support services to create sustainable housing outcomes Provide ongoing support and signposting to help customers maintain tenancies Maintain accurate records and ensure all actions are proportionate, legal, and auditable For further information on this opportunity, or any other position in Belfast or wider Northern Ireland, please apply via the link or contact Conor Birch in the strictest confidence. IND04 Skills: housing advisor public sector customer support case management housing solutions Benefits: Additional Benefits Read Less
  • Scheme Coordinator Forthriver Fold, Belfast  

    - Belfast
    Our Scheme Coordinators play a vital role in our independent living sc... Read More
    Our Scheme Coordinators play a vital role in our independent living schemes. They are responsible for the day-to-day management of the schemes, enabling our tenants to live confidently, independently and positively in their own homes, and ensuring the safe and smooth operation of the Scheme. The role is at the heart of our delivery of services to our tenants. Hours:36per week Location: Forthriver Fold, Belfast Reference: FHA04408 Salary:£27,254 (SP9) - £30,024 (SP15) per annum, pro rata To access the full criteria and to apply online, please click the 'Apply' button. Our Scheme Coordinators help and encourage our tenants to lead independent lives in a safe and welcoming environment. Whilst our tenants have their own independent homes within the Scheme, they benefit from a range of additional on-site housing services provided via the Scheme Coordinator. This ranges from a tailored welcome and induction on moving in, to liaison on the residents behalf with statutory or voluntary agencies if this is needed, and support in the event of an emergency. Our Scheme Coordinators also arrange social events for our tenants and agree individual housing support plans with them. The Scheme Coordinator also has oversight of the physical environment within the Scheme to ensure that tenants are safe and benefit from a clean, and well maintained living environment. In our recent survey our tenants described the Scheme Coordinator role as. A vital service that helps tenants live independently in their own home. A vital role that helps encourage social interactions amongst tenants. A vital service that provides peace of mind to tenants and their families. For full role details please see the full Job Description. The Association Radius Housing provides quality and affordable social housing in over 80 towns and cities throughout Northern Ireland. We provide a range of services from sheltered housing for the over 55s and general needs housing for families and single people, as well as specialist care and support facilities for the frail, elderly, people with dementia and learning disabilities and other complex needs. Our aim is to be an employer of choice and to recruit employees who will embrace our vision and values and fulfil our performance standards within their role. To be shortlisted candidates need to provide evidence of the following as a minimum: 3 years relevant experience (in the last 6 years) in a paid or unpaid capacity. OR Minimum of 5 GCSEs (at a minimum of Grade C) to include English and Maths or equivalent. AND A minimum of 2 years relevant experience (in the last 6 years) in a paid or unpaid capacity. In return we offer a range of benefits to employees including great on-job training, a contributory pension scheme, a health cash plan which can provide help with dental, optician and medical costs (including cover for dependent children in full time education up to 18 years of age), free employee health checks and a Cycle to Work scheme. For further information on employee benefits go to the employee benefits section of our website. Closing date for applications is 24th February 2026 unless otherwise stated. Radius reserves the right to enhance criteria to facilitate shortlisting. Association wide waiting lists may be compiled for future same or similar vacancies permanent / fixed term which may arise. Radius is an Equal Opportunities Employer. Skills: Scheme Coordinator NI Jobs Housing Assocation Benefits: contributory pension scheme health cash plan great on-job training Read Less
  • We are currently recruiting an X2 Admin Officers for our client based... Read More
    We are currently recruiting an X2 Admin Officers for our client based in Belfast City Centre. The successful candidates will be required to start once the vetting paperwork and ANI completed. Start date: 23rd February Rate of pay: £13.75PH Duration: 3/29/2026 with possible extension Hours of work: 37 Key Responsibilities: The main business of the Child Maintenance Service is to promote the financial responsibility parents have for their children; to provide information and support for parents to enable them to make effective child maintenance arrangements; and to provide an efficient statutory maintenance service with effective enforcement powers. You will work as a member of a team in a busy and fast paced environment providing an efficient and effective service to our customers. Staff are expected to contact customers by phone to enable us to gather information and process applications and changes as quickly as possible. Dealing with inbound calls and making outgoing calls are an integral part of the work in CMS. You should remember that your actions in dealing with cases can have a major impact on the lives of our customers so your calculations must be accurate and decisions fully recorded. When you complete your training you will join one of our business teams and while your specific duties will depend on the team in which you are placed, dealing with customers by phone will be a major part of your work. Duties will include Call handling Handling inbound calls from Paying Parents (PP), Receiving Parents (RP), and potentially Employers. There may be some outbound calls to be made. Managing customer’s expectations, taking the time to explain processes clearly and providing realistic and accurate timeframes for action to be completed. Collecting and recording evidence and information by phone to speed up the processing of new claims and to action ‘change of circumstance’ requests quickly and accurately to ensure paying cases continue paying. Handling all calls in a calm and professional manner Other duties/responsibilities: Where appropriate, making decisions in relation to maintenance calculations and recording those decisions fully and accurately Making appropriate use of Child Maintenance computer systems to record and retrieve information Taking efficient and effective action on all incoming correspondence to deliver a high-quality customer service Using available ‘tracking tools’ to manage own workload and contribute to achieving the organisations targets Ensuring adherence with GDPR by ensuring that all customer information is held appropriately and securely. Essential Criteria applicants must have: 5 GCSE’s including Maths and English (Proof of certs required) Excellent IT skills, including use of Microsoft Word and Excel. Excellent communication skills. Please send your CV via the link or email  Read Less
  • At EY, we’re all in to shape your future with confidence.  We’ll help... Read More
    At EY, we’re all in to shape your future with confidence.  We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.  Join EY and help to build a better working world.  Manager, Quality Risk Management, Consulting, Belfast or Derry, Londonderry This role offers an excellent opportunity to become part of the UK&I Consulting Quality Team at EY—a dynamic, geographically diverse team based in Belfast. The Quality Team champions the implementation and use of EY’s global policies, procedures, tools, and principles, ensuring high-quality service delivery and compliance with contractual, regulatory, and organisational standards on client projects. As a member of the Belfast team, reporting to the local Team Leader, you will deliver broad support to the Consulting business. This includes reviewing statements of work, overseeing compliance, managing delivery and commercial risks, and contributing to Delivery Excellence. The ideal candidate will have hands-on experience with general contracting principles, risk identification, mitigation, and management, as well as a solid grasp of regulatory Independence and Data Protection requirements. Experience in the professional services sector is particularly valuable, and the team seeks a motivated achiever. Your Key Responsibilities Assist Consulting engagement teams with queries regarding regulatory independence, service eligibility, subcontractor use, third-party collaboration, information and data protection, technology use, and managing business relationships. Support teams in achieving delivery excellence and minimising residual risks. Identify, address, and resolve delivery and commercial risks. Collaborate closely with central teams, including legal, regulatory, conflicts, and data protection, to solve complex issues and build trusted professional relationships. Conduct quality reviews of engagements. Recommend and help develop improvements to quality processes and practices. Deliver training and guidance to Consulting staff and other stakeholders on risk management principles and practices. Contribute to the development and rollout of specific risk management projects and initiatives. Skills and Qualities for Success Solid grasp of risk management principles, with the ability to analyse complex queries and find effective solutions. Intellectual flexibility to quickly understand and resolve complex risk or contracting challenges using commercial insight. Strong collaboration skills to work with stakeholders from Independence, General Counsel, Risk Management, and Quality teams to resolve complex issues. Ability to work alongside senior partners and influence the design and implementation of quality and risk management practices. Approachable, supportive, and responsive, while also able to influence tough decisions regarding regulatory, and risk matters. Skilled at communicating complex or challenging messages and feedback, using a range of training and influencing techniques. Pragmatic problem-solver. Commitment to ongoing development of technical, functional, and professional skills. Self-motivated and proactive. Dedicated to fostering diversity and inclusiveness. Additional Skills Ideally, experience working with government or public sector organizations on contracts or procurement matters. Understanding of regulatory independence, GDPR, personal data, and client confidentiality requirements. Strong problem-solving abilities, with the capacity to quickly analyse information and propose solutions or approaches. Proven background in risk management, procurement, or professional services. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. Read Less
  • Senior Consultant, QA Engineer, TC UKI, Belfast  

    - Belfast
    The opportunity EY is actively growing our Digital Engineering team in... Read More
    The opportunity
    EY is actively growing our Digital Engineering team in Belfast and are expanding our QA team. As a QA you will work across a range of products ensuring they are meeting our high standards and driving automation testing transformation for our clients. This is a fantastic opportunity to be part of a leading firm whilst being instrumental in the growth of our service offering. Your key responsibilities Create comprehensive test artefacts including test plans, test cases, test scenarios, traceability matrices and defect reports. Perform hands‑on manual testing across APIs, microservices and UI layers, validating system behaviour, integrations and edge cases Develop and maintain automated regression suites using industry-standard frameworks and tools (, Selenium, Cypress) Collaborate closely with developers and business analysts to clarify requirements, identify gaps, and proactively influence quality early in the lifecycle. Participate in backlog refinement, design walkthroughs and sprint planning to embed a quality-first mindset within the delivery team. Conduct root cause analysis of defects and drive continuous improvement across test processes, environments, and tooling. Skills and attributes for success  Experience as a QA Analyst, Test Engineer, or Automation Tester in an agile technology environment. Strong experience with manual testing techniques including exploratory testing, boundary/value testing, risk-based testing and integration testing. Hands-on test automation experience in at least one framework (Selenium, Cypress). Good understanding of APIs, microservices, request/response flows, and common integration patterns. Experience using tools such as JIRA, Confluence, Swagger and Git. Ability to analyse logs, identify issues using debugging tools, and collaborate with developers to isolate root causes.  Strong understanding of agile delivery frameworks and continuous testing practices. Excellent communication skills, with the ability to present test findings and risks clearly to both technical and non‑technical stakeholders. Experience working in cross-functional agile squads and collaborating with BAs, engineers, designers and product teams. To qualify for the role, you must have A proactive and self‑driven approach to identifying risks, gaps and opportunities for quality improvements. Strong stakeholder management skills and the confidence to challenge assumptions constructively. Experience working under pressure while managing multiple priorities in fast‑paced agile delivery environments. High‑quality written and verbal communication in fluent English. A collaborative mindset and willingness to work closely with developers, product owners, business analysts and platform engineers. Interview process: If you are successful in your application, you will be invited to attend a first round technical interview towards the end of February. Candidates will complete a 45‑minute assessment designed to evaluate their skillset (as outlined in the Skills and attributes for success section) and their ability to assess the quality of real technical scenarios. Candidates will be given a short scenario and a set of supporting artefacts (such as API responses, user stories, acceptance criteria, process flows, or system logs) and will be expected to analyse the behaviour, identify defects, risks and gaps, and produce clear, well‑structured test cases and test scenarios. If candidates are successful they will move to a final round competency based interview. What we look for We’re interested in candidates with a genuine creative vision and the confidence to make it happen. You can expect plenty of autonomy in this role, so you’ll need the ability to take initiative and seek out opportunities to improve our current relationships and processes. If you’re serious about joining Digital Engineering and ready to take on some of our clients’ most complex issues, this role is for you. What working at EY offers 
    We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: Support, coaching and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that’s right for you Read Less
  • Traffic Attendant - Scooter - Belfast  

    - Belfast
    Traffic Attendants with Moped/Scooter license - £12.85 per hour + £5 p... Read More
    Traffic Attendants with Moped/Scooter license - £12.85 per hour + £5 per day mobile shift allowance– Full-time - Permanent Do you have a moped/scooter license (or are willing to train) and are looking to make a positive impact in your local community? Would you like to work outdoors? If so, then we have the perfect opportunity for you! We are currently looking for Traffic Attendants with a moped license in Belfast. If you do not have a moped license but are willing to train - we can provide this! Traffic Attendants are at the forefront of our business providing customer service across our managed street parking and car parks. You will undertake patrols, enforcing and advising on parking restrictions and give advice regarding clamping and fines to the general public. It’s an important role within the community keeping our roads moving and ensuring public safety. Therefore, excellent customer care skills and being able to converse in a friendly and effective manner are essential!  What can you expect to receive in return? Full training is provided, ongoing backup assistance, a full uniform and mobile phone and PPE. You can expect to work 5 days out of 7 28 days annual leave (inclusive of bank holidays) Company pension Death in service benefit So, do you want to work for a company at the forefront of shaping the future of the parking industry? Apply now and become part of a company that values its people and offers real opportunities to grow! Read Less
  • Axiom Technologies is a Global IT Services partner supporting medium t... Read More
    Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at . We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organization’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Key Responsibilities: Provide first- and second-level support for desktops, laptops, printers, and mobile devices. Respond to service requests and incidents via ticketing system, phone, or in-person. Install, upgrade, and maintain operating systems (Windows/macOS/Linux) and software applications. Troubleshoot hardware, software, and peripheral issues (monitors, keyboards, docking stations, etc.). Set up and configure new employee workstations, including user accounts and permissions. Maintain asset inventory and ensure accurate documentation of IT equipment. Assist with onboarding/offboarding of employees from a technical perspective. Support remote users with VPN, remote desktop, and connectivity issues. Collaborate with other IT teams on escalated issues or project-related tasks. Follow security protocols and assist with antivirus, patching, and data protection policies. Qualifications Required: Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).
    1+ year of experience in a desktop support, helpdesk, or IT technician role.
    Strong knowledge of Windows OS, Office 365, and basic networking concepts.
    Familiarity with ticketing systems like ServiceNow, Zendesk, or JIRA.
    Excellent communication and interpersonal skills.
    Strong troubleshooting and problem-solving abilities. Preferred: Experience with macOS or Linux environments.
    IT certifications such as CompTIA A+, Network+, or Microsoft Certified: Modern Desktop Administrator.
    Experience with Active Directory, Group Policy, and remote management tools (e.g., SCCM, Intune, or JAMF).
    Working Conditions: On-site support may be required.
    Occasional lifting of equipment (up to 25 lbs).
    Flexible schedule or after-hours support may be needed during maintenance windows or emergencies. What next?  If you are looking for that next challenge in your career and wish to apply for this role, please forward your resume to @ Read Less
  • JOB DESCRIPTION Herbert Smith Freehills Kramer is a world-leading glob... Read More
    JOB DESCRIPTION Herbert Smith Freehills Kramer is a world-leading global law firm, where our ambition is to help you achieve your goals.Exceptional client service and the pursuit of excellence are at our core. We invest in and care about our client relationships, which is why so many are longstanding. We enjoy breaking new ground, as we have for over 170 years.As a fully integrated transatlantic and transpacific firm, we are where you need us to be. Our footprint is extensive and committed across the world’s largest markets, key financial centres and major growth hubs.At our best tackling complexity and navigating change, we work alongside you on demanding litigation, exacting regulatory work and complex public and private market transactions. We are recognised as leading in these areas.We are immersed in the sectors and challenges that impact you. We are recognised as standing apart in energy, infrastructure and resources. And we’re focused on areas of growth that affect every business across the world.All of this is achieved by supporting the growth of our people, who help us deliver on our ambition – which is to help you achieve yours.Herbert Smith Freehills Kramer: Your goals. Our ambitionThe OpportunityPrimary ResponsibilitiesSupport in the delivery of structured legal project management on large, complex or multi-jurisdictional as efficiently and effectively as possible. This will involve supporting the Senior LPM team, with day-to-day project management tasks.Assist with the scoping, planning and reporting for identified projects, including developing the project plan, project timeline, fee monitoring, providing regular status updates internally and to the client, and tracking of progress against scope, timeline and cost parameters.Assisting the senior team in working with clients to develop solutions to specific client challenges.Communicate with the Trainees, Associates, Senior Associates and Partners within the Disputes / Transactions Practice Group and with clients on a regular basis - excellent drafting skills will therefore be essential.Support the design, development and implementation of matter budgets.Ensure compliance with financial disciplines on matters (e.g., daily time recording). Proactive monitoring of matter budgets against actual performance and presenting findings to key stakeholders.Where appropriate and where required by specific practice areas/clients/projects, support the billing process and WIP management.Assist in the maintenance and population of volume data and documentation on supported transactions and projects.Assisting the team in developing metrics and reporting tools to clearly illustrate trends and analysis of matter performance. Proactively identify areas of concern, success and opportunity.Undertake analysis to support write offs and post/ongoing matter negotiations.Escalate project-specific issues appropriately to the Senior members of the LPM team.Drafting pitch content for the Senior LPM Team for submission on client and panel pitches covering legal project management frameworks and principles, technology and process improvement.Supporting the Manager in the management of external service providers and local counsel teams; managing conflicts clearances; preparing draft instructions; supporting matter kick off; process design and other administrative activitiesCapturing relevant legal project management case studies as examples of best practice and preparing slide decks and tombstone data for including in pitches, debriefs and training activities.Co-ordinating regular legal project management calls and meetings; distributing instructions to local counsel; and responding to legal team queries on matters of transaction/project process.Supporting on legal process design opportunities by creating process maps, supporting the administration of managed service pilots, and creating quick guides for clients and lawyers.Supporting the collation and development of LPM collateral, tools and templates and manage the resource repositories for knowledge sharing.Mentor more junior LPM team members, undertake Quality Control of their work output and provide constructive feedback, as directed by the Legal Project Managers.Engage with collaboration tools including the HSF Disputes Client Portal.Support with legal process design, e.g. by creating process maps.Assist the Disputes team in developing metrics and reporting tools to clearly illustrate trends and analysis of matter performance. Proactively identify areas of concern, success and opportunity.Maintain an audit trail for the matter by maintaining and populating matter documentation on an ongoing basis.Assist the Legal Project Managers with preparing content for client pitches.Deliver training and provide demos to the Associates, Senior Associates and business services teams on LPM technology and processes.Provide any other assistance to the business on client matters and internal projects as required.Key Performance IndicatorsWe measure performance using a combination of quantitative and qualitative metrics in the following areas:Contributing to the practice groups’ performance and financial metrics by managing revenue leakage and improving and protecting matter profitability.High stakeholder engagement from partners, lawyers, practice managers, PAs and business services colleagues.Increased operational capability of fee earners and PAs.Positive feedback from clients and contribution to winning new work.Creation of sustainable operational best practices within the relevant Practice Groups including tools, technologies and processes. Ensuring operational best practices are widely communicated, understood and leveraged.Leverage broader LPM and Legal Technology capabilities on firm-wide or Practice Group strategic projects to deliver high impact and to achieve set objectives (financial or otherwise).Qualifications, Skills and ExperienceUndergraduate degree or equivalent. Over 3-4 years plus post-degree experience in a law firm or other professional services firm.An understanding of the legal process and typical work product in a law firm or professional services environment.Numerate, and able to convert complex/raw data into concise and actionable intelligence.Confident training and presentation skills.Able to build relationships and influence all levels of seniority.Excellent communication skills, including the ability to summarise complex issues succinctly verbally and in writing and to liaise directly with clients and members of the Disputes Practice GroupStrong analytical ability, coupled with sound judgement to balance multiple factors and solve complex problems.Demonstrated financial acumen and understanding of key financial performance indicators. Demonstrated ability to simplify complex concepts to understand and communicate information. Strong skills with the Microsoft 365 Suite: Experience with Excel, PowerPoint, Word, PowerBi and SharePoint essential.Strong IT literacy, including an aptitude for learning (and becoming proficient in the use of) new and innovative software and IT applications. Strong systems skill set and an ability to rapidly pick up new systems. Ability to work independently and as part of a team. Empathy and situational awarenessHigh level of attention to detail with ability to simplify complex concepts to effectively communicate information. An organised and practical mindset with the ability to see the big picture.Excellent personal time management principles.Determination, resilience and persistence.Skilled at prioritising demanding workloads and working on projects as part of an international teamDesirableExperience of using a Financial Practice Management System (e.g. Elite or Aderant Expert).Experience of using PowerBi (or Power Automate tools) for analysis and reporting.Understanding of law firm economicsExperience working with a combination of legal technologies, for example, collaboration software; automation and AI.Asia Region language skills e.g. Mandarin/Indonesian Bahasa/Japanese/Korean/Thai desirableClosing date for applications will be Tuesday 03 March at 12 pm.TeamBusiness FinanceWorking PatternFull timeLocationBelfastContract typePermanent ContractDiversity & InclusionWe are committed to attracting people from all backgrounds and creating a respectful and inclusive culture where everyone thrives. We see this as essential to our success, including our ability to innovate and achieve sustained high performance. This is a key part of our Values—Human, Bold, and Outstanding. Read Less
  • JOB DESCRIPTION Join Kainos and Shape the Future At Kainos, we’re prob... Read More
    JOB DESCRIPTION Join Kainos and Shape the Future At Kainos, we’re problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we’re transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together.
    We believe in a people-first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you’ll be part of a diverse, ambitious team that celebrates creativity and collaboration.
    Ready to make your mark? Join us and be part of something bigger.JOB PROFILE TITLE:HR/PeopleOperationsPlacementSALARY:£21,800 - £24,800JOB PROFILE DESCRIPTIONMAIN PURPOSE OF THE ROLE & RESPONSIBILITIES IN THE BUSINESS:As aHRPlacementwithin thePeopleOperationsteamin Kainos, you will spend your year learning about the PeopleOperationsfunction in a fast-paced, challenging PLC environment.You’llhave support and mentoring, balanced with the experience of being given meaningful work to do to help you truly develop both technically and professionally.You’llperform a wide variety of HR tasks which will include, but is not limited to, the following duties: Support the Kainos people Team in all areas of their workDeal competently with internal and external support queries, resolving themin a timely manner& seeking support from the team asrequiredParticipate in project work as directedCo-ordinate all PeopleOperationsadministration for the full employee life cycleGeneral department administration including preparation of communications, presentations and the maintenance of spreadsheets,reportsand ongoing maintenance of HRISProvidinga high levelof customer service to both internal and external customersProviding support to the PeopleOperationsmanagement team asrequiredMINIMUM (ESSENTIAL) REQUIREMENTS:Currently studying HR, businessorrelevantdegreeCapable of working with limited supervisionYou apply all relevant standards and procedures to your own workYoucomply withconfidentiality and non-disclosure policies and/or agreements and always ensure security of informationWe are a customer focused business, we need a credible, professional person withstrong communicationskillsStrong teamwork skillsWe pride ourselves in doing our best and delivering to a high standard,so attention to detail isrequiredYou have a flexible, “can do” attitude, with the ability to manage your own time and enthusiastic to learnTHINGS TO KNOW BEFORE APPLYING:Working Arrangements:This role is hybrid. Upon joining, you will be expected to work in your contracted office foroneday per week.Travel expectations:At Kainos, we work with a diverse range of clients and some of our projects require travel. If travel were required, we will endeavour to keep this to a minimum and ensure sufficient notice is provided. Popularity of scheme:We’relooking forward to receiving and reviewing your application. We strongly encourage you to apply early. If a high number of applications are received, this role may close earlier than the advertised deadline. In cases where a large volume of applications is received, the recruitment team will apply enhanced criteria to refine the shortlisting process.Completing your application:Instead, please apply directly via the Kainos Careers website:Please note that the application process is two parts, completing a questionnaire and uploading your CV. It is important that you complete the questionnaire in full, to the best of your ability.Once the role closes, the Job Description will no longer be accessible. We recommend saving a copy in advance.TIMELINES:Closing Date –Tuesday 3rdMarch2026Assessment Centre –March2026Outcomes Communicated –March2026Start Date – Monday 29thJune 2026*Dates are subject to change due to business needsIf you have any questions, please get in touch with the Kainos Early Careers Talent Acquisition Team:Embracing our differences  At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field.
    Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out.
    We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs. Read Less
  • Senior Care Assistant - North Belfast  

    - Belfast
    Connected Health is looking for a dedicated Senior Care Assistant in N... Read More
    Connected Health is looking for a dedicated Senior Care Assistant in North Belfast to deliver high-quality homecare. In this role, you will provide compassionate care and support to clients, ensuring their safety, comfort, and wellbeing.
    If you have experience in healthcare and a commitment to making a real difference, this is the perfect opportunity to advance your career in homecare.
    We offer accredited training and career progression opportunities for those looking to develop their skills or move into leadership roles within the homecare sector.
    Why Work with Connected Health?Competitive Pay: £13.50 per hour (Monday-Friday); £14.50 per hour on weekendsSign-On Bonus: £200 after 3 months of serviceEmployee Recognition: Awards for Employee of the Month, Quarter, and YearReferral Scheme: £200 for successful referralsCareer Development: Accredited homecare training and leadership opportunitiesExtra Benefits: Free Access NI, Free uniform, Paid shadowing and training, Cycle to Work scheme, Bluelight Card, wellbeing package, and local business discounts
    Who we are looking forMinimum 6 months' experience in a formal care settingGood communication skills, both written and spoken EnglishFull driver's license and access to your own insured vehicle for business purposesDesirable:NVQ Level 2 in Care or equivalentNISCC registration or willingness to register
    About UsAt Connected Health, we don't just offer a job - we offer careers that are at the forefront of transforming the way homecare is delivered across Northern Ireland and Ireland. We recognise that the individuals we employ are pivotal to driving this transformation within the sector. That's why, at Connected Health, our mission is unwavering: to continually attract, recruit, and develop the finest homecare team.
    Connected Health is an equal opportunities employer and is committed to promoting equality of opportunity, good relations, respect for diversity and inclusion in the workplace and the delivery of its services to clients. It is also committed to ensuring that the talents and resources of all its employees are utilised to the full. Connected Health welcome applications for all job roles from members of all communities.
    https://connectedhealth.co.uk/wpcontent/uploads/2024/05/RecruitmentofExoffenderspolicy.pdf
    *Candidates who are successful at interview will be subject to background checks including, but not limited to, satisfactory references and an enhanced police check.*
    #SCA Read Less
  • Building Coordinator - The Vantage, Belfast  

    - Belfast
    The Role / Location The Vantage is a fully refurbished building in Bel... Read More
    The Role / Location
    The Vantage is a fully refurbished building in Belfast City Centre. The building is 11 storeys and 67,000 sq ft of Grade A office accommodation, finished to the highest of standards, The Vantage meets the demands of the market now and into the future.
    The successful applicant will be joining an established team within the property management department to work at a site-based role in Belfast city centre. The candidate will be responsible for managing the day-to-day operational activities in line with client/service requirements. A high standard of professionalism is required to help deliver an environment that meets occupier expectation.
    They must be proactive and capable of working on their own initiative, as well as providing administrative support to the wider team. The candidate will demonstrate an understanding of service standards and key deliverables in line with contractual obligations and operate in a pro-active manner to anticipate customer needs and demonstrate a 'can-do' attitude.
    The candidate will always be a highly visible and will be the initial point of escalation for all building-based occupants and site users / visitors. Experience of onboarding and managing a newly constructed building will be a important requirement for this important role.
     Key ResponsibilitiesManagement of all aspects of the maintenance and upkeep of the building including cleaning, security, internal landscaping, general maintenance, health and safety, mechanical and electrical maintenance, lifts, and other statutory requirements.In conjunction with the central FM team, the management of all outsourced contractors for the provision of services inclusive of permits, RAMS etc.Coordination of ad hoc projects.Liaising and communicating with tenants and dealing with all requests in a timely, professional manner.Working with the central FM team to ensure excellent service delivery, generating new ideas for cost savings and/or increased efficiency for the property.Supporting the building landlord and all key stakeholders to help deliver all ESG related goals and targets.Preparing monthly reports for the central FM team ensuring accuracy and required timelines are met.
    Knowledge, Skills and Experience
    Essential Skills At least 3 years strong corporate building management experience.Analysis of budgetary information to assist in annual budgetary process and cost management.Excellent verbal & written communication and must be excel literate. CAFM experience.Building Mobilisation, practical completion handover experience and occupier fit out management.A solid understanding of ESG and the importance it plays in the built environment.
     Experience Build relationship with landlord, tenants, contractors and service providersBe able to work autonomously, with a proactive approach to Building Management.Experience with the creation, implementation, and management of large PPM schedules.Experience with direct management of Hard Services and Soft Services.A good knowledge of health & safety and the associated regulations and statutory requirements, ensuring all contractors operate within QHSE processes and standards.Support of customer and company audits ensuring best results are achieved.Ensure continuous improvement process is an integral part of service delivery.Previous experience with managing multiple contractors, inclusive of KPI creation and monitoring.Timely reporting of all incidents, occupational illnesses and emergencies and preparing incident reports. 
    Savills Ireland is an equal opportunity employer.Savills aims to attract, recruit and retain the best people from the widest possible pool of talent. As such, we are committed to creating an inclusive and diverse working environment for all employees by striving at all times to be an organisation which does not discriminate, values everyone's talents and abilities and where diversity is positively promoted.    Read Less
  • Role:We'reseeking aSenior Frontend Engineerwith a strong React/TypeScr... Read More
    Role:We'reseeking aSenior Frontend Engineerwith a strong React/TypeScript background, passionate aboutsolving hard 'llown theUIof our next-generation DeveloperPlatform @ ’llbe workingoncreatinganear real-time UIapplication, solvingcutting-edgeUIproblems, and even making 'llcollaborate closely with other Software Engineers and the Product team to create bleeding-edge interfaces.You'llbe joining a small, high-impact team challenging, changing, modernising & enhancing the experience of our 50,000 engineers globally throughout Citi's SDLC, all whilst using the latest coding tools ( Claude Sonnet, Agent,GithubCo-pilot, Cognition Devin).Whereyou’llworkYou’llsit within DevelopmentEnablement, part of Citi’sCTO organisation– A groupfocused on innovation, developerplatformsand internal tools. Weoperatelike a startup inside a global bank:shipping fastandexperimenting.Your first 90 days First stepsYou will have built UI components of high quality ( testing, storybook, etc) that have shipped to production. NetworkHave an established network of UI engineers across the organisation to contribute and learn about best practice.Design thinkingBegun designing a UI architecture (maybe micro-front end) that takes into consideration linking together many components into a single a view, such as being able to connect a JIRA ticket to a deployment in production.Scaling upGet buy in from the team on architectural principles, ways of working and system requirements. For example: you might choose to separate core logic from the framework in the UI; usingZustandas the data layer; we also may decide that we want the UI to respond to any action in under 100ms.By the end of your first yearOwnershipYou’llown the UI implementations of complicated UI components and pushed the boundaries of good practice with excellentcomponentlibraries, good testing practices, and beautiful architectures. BoundarypushingYouwill haveimplemented advancedUI capabilitiesused by over 1,000s, such as micro front ends, plugin-architectures, or advanced data-visualisations in D3.Thought leaderYou will be noted as a valuable contributor to UI cross-team through your knowledge of UI and have taught other UI engineers about UI at scale.What will you bring?Strongexpertise(5–10+ years) building modern frontend applications with React and TypeScript.Proficiencyin JavaScript, React (or another UI framework), and TypeScriptExperience with state management libraries (redux, context API,zustand), for building well-structured applications.Experience withwebsocketsor event-streamingExperience with micro front-end desirableExperience with storybook or componentised development.Push the boundaries inanimation and data visualisation with tools like ,reactflowor Ability to innovate: Excited to push the boundaries in UI engineering to build next gen developer platforms.Tools and technologies you might useReact, TypeScript, Vite, storybook, internal design systemsState management:Zustand, context API, reduxMicrofront-endslike single-spa.Mac or PC -it'sup to you.Access to time-saving AI tools such as GitHub Copilot and's Devin.Whyyou’lllove working hereYou’llshape the daily experience of tens of thousands of engineers at one of the largest engineering organisations in the world.You’llwork in a smallautonomous team,withimpact acrossourglobalorganisation. You’llget tocombine yourworld-classengineering skills to push boundaries otherscan’tand change the way internal platforms aremade.What we’ll provide youBy joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:27 days annual leave (plus bank holidays)A discretional annual performance related bonusPrivate Medical Care & Life InsuranceEmployee Assistance ProgramPension PlanPaid Parental LeaveSpecial discounts for employees, family, and friendsAccess to an array of learning and development resourcesAlongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive.
     #LI-RH------------------------------------------------------Job Family Group: Technology------------------------------------------------------Job Family:Applications Development------------------------------------------------------Time Type:Full time------------------------------------------------------Most Relevant Skills Please see the requirements listed above.------------------------------------------------------Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------ Read Less
  • Senior Care Assistant - West Belfast  

    - Belfast
    Connected Health is looking for a dedicated Senior Care Assistant in W... Read More
    Connected Health is looking for a dedicated Senior Care Assistant in West Belfast to deliver high-quality homecare. In this role, you will provide compassionate care and support to clients, ensuring their safety, comfort, and wellbeing.
    If you have experience in healthcare and a commitment to making a real difference, this is the perfect opportunity to advance your career in homecare.
    We offer accredited training and career progression opportunities for those looking to develop their skills or move into leadership roles within the homecare sector.
    Why Work with Connected Health?Competitive Pay: £13.50 per hour (Monday-Friday); £14.50 per hour on weekendsSign-On Bonus: £200 after 3 months of serviceEmployee Recognition: Awards for Employee of the Month, Quarter, and YearReferral Scheme: £200 for successful referralsCareer Development: Accredited homecare training and leadership opportunitiesExtra Benefits: Free Access NI, Free uniform, Paid shadowing and training, Cycle to Work scheme, Bluelight Card, wellbeing package, and local business discounts
    Who we are looking forMinimum 6 months' experience in a formal care settingGood communication skills, both written and spoken EnglishFull driver's license and access to your own insured vehicle for business purposesDesirable:NVQ Level 2 in Care or equivalentNISCC registration or willingness to register
    About UsAt Connected Health, we don't just offer a job - we offer careers that are at the forefront of transforming the way homecare is delivered across Northern Ireland and Ireland. We recognise that the individuals we employ are pivotal to driving this transformation within the sector. That's why, at Connected Health, our mission is unwavering: to continually attract, recruit, and develop the finest homecare team.
    Connected Health is an equal opportunities employer and is committed to promoting equality of opportunity, good relations, respect for diversity and inclusion in the workplace and the delivery of its services to clients. It is also committed to ensuring that the talents and resources of all its employees are utilised to the full. Connected Health welcome applications for all job roles from members of all communities.
    https://connectedhealth.co.uk/wpcontent/uploads/2024/05/RecruitmentofExoffenderspolicy.pdf
    *Candidates who are successful at interview will be subject to background checks including, but not limited to, satisfactory references and an enhanced police check.*
    #SCA Read Less
  • Care Assistant - East Belfast  

    - Belfast
    Looking for a rewarding career in homecare? Join Connected Health as a... Read More
    Looking for a rewarding career in homecare? Join Connected Health as a Care Assistant in East Belfast and make a real difference in people's lives. We provide accredited training and ongoing development, so prior experience is not required. Work in a supportive environment helping clients in their own homes while building a fulfilling career in homecare.
    Why Choose Connected Health?Competitive Pay: Earn up to £13.60 per hourFlexible Shifts: Full-time and part-time care assistant roles availableSign-On Bonus: £200 after 3 months of serviceRecognition & Rewards: Employee of the Month, Quarter, and Year awardsRefer a Friend: Earn £200 for successful referralsCareer Growth: Ongoing training and professional development opportunitiesExtra Benefits: Free Access NI, Free uniform, Paid shadowing and training, Cycle to Work scheme, Bluelight Card, wellbeing package, and local business discounts
    Who We're Looking ForExperience: Previous experience in homecare is helpful but not essentialCommunication Skills: Good standard of English, both written and spokenDriver Requirement: Must have a valid driver's licence and access to your own carFlexibility: Must be available to work alternative weekends
    About UsAt Connected Health, we don't just offer a job - we offer careers that are at the forefront of transforming the way homecare is delivered across Ireland. We recognise that the individuals we employ are pivotal to driving this transformation within the sector. That's why, at Connected Health, our mission is unwavering: to continually attract, recruit, and develop the finest homecare team.
    Connected Health is an equal opportunities employer and is committed to promoting equality of opportunity, good relations, respect for diversity and inclusion in the workplace and the delivery of its services to clients. It is also committed to ensuring that the talents and resources of all its employees are utilised to the full. Connected Health welcome applications for all job roles from members of all communities.
    https://connectedhealth.co.uk/wpcontent/uploads/2024/05/RecruitmentofExoffenderspolicy.pdf
    *Candidates who are successful at interview will be subject to background checks including, but not limited to, satisfactory references and an enhanced police check*.
    #CAEASTBELFAST Read Less
  • Passenger Service Agent - Belfast  

    - Belfast
    Job Description:As a member of our Ground Operations Team at Belfast A... Read More
    Job Description:As a member of our Ground Operations Team at Belfast Airport as a Passenger Service Agent, you will play a crucial role in ensuring a smooth and enjoyable experience for our customers at the airport.

    What will you do in the role?Create Memories: Through providing our famous friendly customer service from the moment customers arrive at the airport until they board their flight.Be Present: By overseeing the service of our third party partner whilst checking-in customers, issuing boarding passes, &verifying travel documents.Take Responsibility: For following all safety and security procedures and adhering to processes to ensure flights depart safely and on time.Work as One Team:  By supporting colleagues, third party partners and customers during disruption and delays, solving problems proactively, and communicating clearly and professionally at all times.What will you need?
    Whilst previous experience is not required, we are looking for individuals who:Are passionate about delivering outstanding customer service.Stay calm and focused under pressure in a fast-paced environment and in times of disruption.Are adaptable, self-motivated, and enjoy working as part of a team.Demonstrate initiative and accountability.This is a physically demanding role, as you will be required to support our fast-paced operation and will always be on the go.
     What can we offer you?We offer our valued colleagues a range of benefits including:Hourly rate of £12.53, plus an additional £3.13 per hour for unsociable hours (between 11:00pm – 04:59am).Free car parking at the airport and access to rest areas to relax during breaks34 days holiday entitlement per annum (pro rata for part-time hours).Recommend a Friend scheme (£250 for successful referrals)Lie assurance and pension scheme.Colleague discounts on Jet2holidays and Jet2.com holidays and flights.Annual pay review, paid training course, our famous Red uniform & much more!
    Contract Details20 hour per week contracts are available on a Fixed Term basis until November 2026.Rostered Shifts:  including early starts, late finishes, weekends, and bank holidays to support out operation. You will work a maximum of 4 shifts in a row, followed by 2 rest daysRosters are  provided 4 weeks in advance.
    Only one application is permitted for the same role, therefore only apply for the Airport you wish to work at.. At Jet2.com & Jet2holidays, we believe in creating memories for our customers and a rewarding career for our colleagues, apply today to become part of our award-winning team!  Read Less
  • Sales Assistant - Belfast Boucher Road  

    - Belfast
    Smyths Toys About The Role Are you looking for a new challenge and wan... Read More
    Smyths Toys About The Role Are you looking for a new challenge and want to be part of an expanding business, filled with fun & exciting opportunities? Come and join our team of superheroes, as we are on the search to recruit our next generation of Sales Assistants, for Smyths Toys Superstores! This is a temporary contract, with a rate of pay of £12.50 per hour for over 21 and £10.25 per hour for under 21.Responsibilities Provide a high level of customer service Ascertain customers’ needs and wants Work as part of a fast paced and dynamic team Keep the store clean and tidy Pack shelves and merchandise  Work delivery and complete price changes Work on the tills Learn about and keep up to date with our products in order to help customers The Ideal Candidate Retail experience in the following areas is highly desirable, but not essential: Outdoor/Bikes Nursery Software & Gaming Backdoor/Warehouse Our stores are open 7 days a week so we need our Sales Assistants to be as flexible as possible.Benefits A benefits package inclusive of: Defined Contribution Pension Scheme Life Assurance Cover Employee Assistance Programme In-store discount Company Maternity and Paternity Payments Special Life-Event Gifts Read Less
  • 2026 Apprentice - Digital (Software Development) - Belfast  

    - Belfast
    Job DescriptionPA are delighted to be recruiting digital apprentices i... Read More
    Job Description

    PA are delighted to be recruiting digital apprentices into our Belfast location again in 2026, building on the continued success of the programme. We can offer you unique opportunities to develop your skills and gain hands-on software development experience on some of the most the complex digital initiatives, where you’ll be using contemporary coding platforms and modern tooling – working alongside our top digital talent. First, a little bit about us and what we believe in.  We believe in the power of ingenuity to build a positive human future.   As strategies, technologies and innovation collide, we create opportunity from complexity. In the ever-evolving landscape of digital technologies, including the transformative realm of artificial intelligence (AI),  we believe that embracing digital has changed businesses forever. Organisations that have embraced digital, including the integration of AI, are leading their industry and influencing others – and those that haven’t are falling behind.  We work alongside clients across a broad range of sectors including Government, Health, Financial Services, Consumer, Defence and Transport, to help them take the opportunities of digital and data innovation for their customers, people, and organisations. Joining us as an Apprentice, you will work on a variety of real-life client projects delivering innovative software or data-driven solutions to our clients' most critical business needs.   During your time on the Apprenticeship at PA, you’ll learn much of what it takes to be a top-notch software developer and consultant. You’ll be coached and guided by experts and have countless opportunities to broaden your experience on challenging projects and programmes. Whatever you work on, you’ll be part of the team and free to grow your networks, both here at PA and far beyond.  We have partnered with the University of Ulster, where you will study part-time for a Computing Science BSc ( https://www.ulster.ac.uk/courses/202526/computing-systems-36167) alongside your apprenticeship in PA. You will be required to secure a place on this course to begin your apprenticeship with PA. Your application to UU is separate to your application to PA, and you must apply directly with UU to secure a place on their degree course. We will not be able to apply for you.  Key Responsibilities:  Working with a team of experienced software developers and consultants to understand client requirements and develop custom software solutions  Learning and implementing new technologies and software development best practices  Participating in code reviews and ensuring high levels of code quality  Participating in meetings with clients to understand their requirements and provide solutions  Writing documentation and conduct training sessions to clients  Continuously improving your skills and knowledge in software development   Assessment process  Application form Online Assessments  - we will invite you to complete this within a week of submitting your applicationShortlisting - once the role has closed, our teams will review all applications and shortlist for our assessment events. This can take some time but we will keep you updated on progress regularlyFinal Stage Assessment Centre - these will take place in March/April and is likely to be an in person assessment eventCLOSING DATE - This role will close for applications on Tuesday 17th March at 4pm  Our Offer:   The opportunity to work alongside and learn from talented colleagues on real client challenges from the start  The support and coaching to grow your software development skills and experience on real client work, tackling real world technical and business challenges  The opportunity to work across all areas of the development lifecycle, from strategy to implementation, and to take on assignments in different sectors  To work closely with test and DevOps specialists as well as service managers on automated software releases from development to production  The opportunity to develop software and provide high-level technical designs in collaboration with business analysts, software architects, user researcher and experience designers  A broad rich base of experience from which to build an outstanding digital career  Full time role with time allowed – 20% - to participate in your apprentice programme  Hybrid working – you’ll be in the office or on client site a minimum of 2 days per week. You will need to ensure you live within a commutable distance to the office Salary potential: £26,230This role will start in September 2026  A career at PA is what you make of it — so power your curiosity and prepare to make an impact. 
    Qualifications

    We’d like you to bring:  Qualifications: Working towards or having achieved CCC in A-levels or equivalent, ideally one in STEM background - This is aligned with the entry requirements of Ulster University. Please see full eligibility  https://www.ulster.ac.uk/courses/202526/computing-systems-36167 Technical understanding: A passion for technology that features in your personal projects Technical Skills: Familiarity with a programming language or framework, such as Java, C#/.NET, or JavaScript. Basic understanding of relational and/or non-relational databases. (MS Access, MS SQL, MySQL, MongoDB) and awareness of cloud platforms such as AWS, Azure, or GCP. Growth-oriented and curious — open to change, driven to succeed, hungry for new challenges, and eager to broaden your understanding of the world. Collaborative and relationship-focused — thrive in dynamic teams, build strong relationships with clients and peers, and support others to succeed. Credible and communicative — comfortable in high-performance environments, with excellent communication skills, both written and verbal. Analytical and adaptable — demonstrate strong problem-solving abilities, innovative thinking, and the flexibility to adapt your style and approach. A passion for data. Professional and reliable — show strong workplace etiquette by being punctual, dependable, and respectful of business expectations and office conduct. We know the skill-gap and ‘somewhat need to tick every box’ can get in the way of meeting brilliant candidates, so please don’t hesitate to apply – we’d love to hear from you.Apply today by completing our online applicationPlease be aware that some of our UK roles at PA Consulting require a UK security clearance.All PA people are required to undergo background checks and to achieve the Baseline Personnel Security Standard however, some UK roles also require higher levels of National Security Vetting, where applicants must have at least 5 years of continuous residency in the UK.We therefore ask that you only apply if you meet the residency requirements (i.e. you are a British citizen or have been resident in the UK for the past 5 years), as this is the prerequisite for a security clearance. If you're unsure about your eligibility, we encourage you to review the UK Government’s guidance on security vetting before applying.#LI-GI1

    Additional Information

    Life At PA encompasses our peoples' experience at PA. It's about how we enrich peoples’ working lives by giving them access to unique people and growth opportunities and purpose led meaningful work. Our purpose guides how we work with our clients and our teams, and support our communities, to deliver insight and impact, solving the world’s most complex challenges. We're focused on building a workplace that values human difference and diverse mindsets, and a culture of inclusion and equality that unlocks the potential in our people so everyone can be their best self. Find out more about Life at PA here. We are dedicated to supporting the physical, emotional, social and financial well-being of our people. Check out some of our extensive benefits: Health and lifestyle perks accompanying private healthcare25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days Generous company pension scheme Opportunity to get involved with community and charity-based initiatives Annual performance-based bonus PA share ownership Tax efficient benefits (cycle to work, give as you earn) We’re committed to advancing equality. We recruit, retain, reward and develop our people based solely on their abilities and contributions and without reference to their age, background, disability, genetic information, parental or family status, religion or belief, race, ethnicity, nationality, sex, sexual orientation, gender identity (or expression), political belief, veteran status, or any other range of human difference brought about by identity and experience. We welcome applications from underrepresented groups. Adjustments or accommodations - Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us on earlycareers@paconsulting.com  Read Less
  • Senior Support Worker, West Belfast  

    - Belfast
    Salary: £13.73 per hour Contract Type: Permanent Hours: Full Time Job... Read More
    Salary: £13.73 per hour Contract Type: Permanent Hours: Full Time Job Reference Number: NI-SSW-RL24112025 Job Location: N. Ireland Job Area: Belfast Closing Date: 28th February 2026 About This Role We are seeking a Senior Support Worker to join our team. You will work alongside people who use our services, supporting in a range of activities, including developing independence in daily living, accessing work/education and leisure activities. At Autism Initiatives we work alongside people with autism, providing specialist services tailored to each individual. Our Values, shown below, underpin every aspect of the organisation's culture and activities in NI: Autism-Focused, Respect, Excellence, Empowerment, Collaboration, Commitment to Change and Rights-based. Given the nature of the role, these positions are subject to an enhanced Access NI check for the successful applicants. The cost of which will be met by the organisation. You will enjoy an enhanced range of benefits designed to reward the outstanding support that staff provide. Some of these benefits start immediately, whilst others are awarded at later dates in recognition of loyalty, dedication and long service. Competitive salary. Employer pension scheme. Enhanced company sick pay. Enhanced maternity pay. Access NI paid. NISCC fee paid after two years service. Generous paid annual leave. Incremental increases to annual leave. Paid bank and public holidays. Birthday leave. Option to buy and sell annual leave. Long service awards. Monthly staff cash prize draw. Blue light discount card. Employee Refer a Friend initiative. Free Autism specific training. Comprehensive induction training. On the job learning. Buddy/mentor for new staff. Funded QCF development opportunities. Continuous learning & development opportunities. Line management support structure. Regular 121 meetings. Annual Performance review. Culture of recognition. 24/7 employee assistance programme (confidential counselling helpline) available from day one of employment. Offering free support from experts on a wide range of subjects from childcare and probate, to managing money and work life balance. Medicash health scheme, subject to eligibility. Menopause support line as part of Medicash scheme. Career break policy. Cycle to work scheme. Compassionate & Bereavement leave. Wagestream financial planning and support App - enables you to access money earned before pay day, set up savings and more. Essential Criteria: Six months experience supporting people with Autism, learning disabilities and associated conditions. Be flexible to work according to the needs of our services NISCC registered or apply to register on appointment. A full UK driving license for a manual vehicle, held for a minimum of one year. *Please note that all interviews for this position will be conducted in person at our head office - Office 1 & 2, Linden House, Beechill Business Park, 96 Beechill Road, Newtownbreda, Belfast, BT8 7QN* Autism Initiatives are an Equal Opportunities employer. We are committed to Equality, Diversity and Inclusion in employment and service delivery. Registered Charity No: XR72211, NIC 104641. Currently we are unable to provide Sponsorship or take over Sponsorship of an employment Visa. Benefits of working with us In addition to excellent rates of pay, a contributory pension and generous holiday entitlements, you will enjoy an enhanced range of benefits designed to reward the outstanding support that staff provide. Some of these benefits start immediately, whilst others are awarded at later dates in recognition of loyalty, dedication and long service. Full details of all staff benefits are available on our intranet once you start working with us as benefits may vary from role to role, but here's a brief run-down of a few of them: Monthly staff cash prize draw Your birthday off work every year Medicash health scheme, providing cash towards medical costs, gym discounts and more Employee Assistance Programme - free support from experts on a wide range of subjects from childcare and probate, to managing money and work life balance. Additional paid holidays after 2 years' service Extra paid holidays in milestone service years Refer a friend scheme with cash rewards for helping us to find more great team members Cycle to Work scheme To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below. Read Less

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