Are you someone that has a wealth of life experience which could help you navigate challenging situations? This could be resilience from raising a family, or the life skills youve built up from years of building relationships with those around you. If so, you have the transferrable skills to succeed in a Customer Service Billing role with EE. Why not use your skills to make a difference and jo...
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Are you passionate about empowering young people? Ready to make a difference in the lives of those with learning disabilities/additional needs? This is your moment.
Join Mencap NI Youth and be part of something powerful and transformative.
Supported by PEACEPLUS, a programme managed by the Special EU Programmes Body (SEUPB)
We are on the lookout for enthusiastic, driven and proactive youth ...



















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Permanent £33,927 Full-time A new straight shift pattern has arrived at Stena Line Belfast - bringing more balance, more predictability, and more time for the life you love. Begin your journey with us today. Shape the future of Belfast's port operations Take your place at the heart of a fast paced, essential operation that keeps Belfast moving. With full training, great teamwork and genuine career progression, this is your chance to build a long-term future with one of Europe's leading ferry companies. Our new straight shift pattern at a glance: 4 on, 4 off 2 day shifts 24 hour break 2 night shifts
A simple, consistent pattern designed to support healthier work-life balance. The Role As a Port Worker in our Belfast Port Operations Team, you'll play a hands on, varied and vital role every day. If you have experience driving tractors, HGVs or other large vehicles, this could be the perfect next step. Key responsibilities: Operating Tugmasters to load and unload vessels Assisting with mooring and general port operations Marshalling traffic and maintaining safe working practices What You'll Bring Experience handling large vehicles A full, clean driving licence A safety-first, team-focused approach Living within commuting distance of Belfast Ready to take your skills in a new direction? We'd love to hear from you. Send your CV:
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Summer Playscheme Workers Temp positions for July and August months Belfast covering - North South East and West 25 hours per week Main purpose of job To be responsible to the designated Assistant Community Development Officer or Playworker to assist with the organisation of a Summer Playscheme, including day to day programming and development of activities. This will include activities in the centre and trips and activities away from the centre. Groups that the Worker may be required to work with will include children (4-16 years). Summary of responsibilities and personal duties To organise, supervise and initiate in specific activities inside and away from the Summer Playscheme as determined by the Assistant Community Development Officer or Playworker. To prepare and arrange materials and resources for use in the Summer Playscheme To support work with volunteers and staff to help develop the scope of the Summer Playscheme programme. To fully implement good practice guidelines as set out within the councils Playwork Code of Practice and to comply with the guidelines set out within the councils Child Protection Policy. To fully implement all Health and Safety procedures as required. To be involved as required in evaluation and monitoring processes. To assist with the administration and financial aspects of the playscheme as required. To undertake such duties as may from time to time be required. Experience Applicants must, as at the closing date demonstrate on their CVs, by providing personal and specific examples, at least one year's relevant experience of each of the following areas: the direct supervision of children as a major element, or, substantial part of your role, or, as part of daily duties; and planning and delivering organised play activities. Applicants must be aged 18 or over for child protection purposes. Special skills and attributes Applicants must be able to demonstrate, by providing personal and specific examples, evidence of the following special skills and attributes which may be tested at interview: Technical knowledge and skills An understanding of the legal responsibilities and practical aspects of working with children and young people. Communication skills The ability to communicate effectively at all levels, both verbally and in writing, for example, by responding to the needs of children, parents, other workers and council staff. Work planning skills The ability to effectively plan, prioritise and organise. Health and safety knowledge An understanding of health and safety responsibilities of the post to ensure the safety of employees, other workers and members of the public, especially children and young people. Customer care skills The ability to deal with the public in a tactful and sensitive manner. Initiative and team working skillse The ability to work on own initiative and as a member of a team. Short-listing criterion In addition to the above experience, Belfast City Council reserves the right to shortlist only those candidates who, as at the closing date for receipt of application form, have an NVQ Level II in Play Work, Child Care, or equivalent qualification. Other Information Training: Must be attended on one of the dates below. (3 hours paid for) Tuesday 16th June 6:30pm to 9:30pm, Sat 20th June 9:30am to 12:30pm, Thu 25th June 6:30pm to 9:30pm
AN ENHANCED ACCESS NI MUST BE COMPLETED Start Date: July 20-26 Closing Date: 15 June 26 Hours of Work: 25 hour per week Rate of Pay: £13.47 per hour plus accrue holiday pay Location: All areas of Belfast If you would like to apply for this role, please send us your updated CV via the link provided and one of the team will be in touch with you. Or if you would like to discuss this position, please contact Task Recruitment on or to speak to one of our consultants. The client reserves the right to close vacancies earlier than the specified date, should they receive sufficient applications. If interested, please send your CV as early as possible. We are an equal opportunities employer. We welcome applications from all suitably qualified persons. Read Less

Project Co-ordinator - Public Sector Temporary Contract Belfast City Centre Main purpose of job To be responsible to the Community Parks Outreach Manager for the coordination of city wide/ thematic projects which require effective community and neighbourhood working with individual residents, community groups and a range of other stakeholders. To coordinate, develop and deliver a project portfolio 1 which promotes the involvement of people in service provision and development across the City and Neighbourhood Services Department. To deliver projects to the agreed deadline taking into account the needs of the council, communities and relevant stakeholders. To establish community involvement engagement and ownership (as appropriate) of the projects whilst building effective working arrangements with parks management staff, volunteers and partner organisations to deliver the projects. Summary of responsibilities and personal duties To coordinate the overall management of the growing projects. To be responsible for establishing and developing community involvement at all levels: (i.e. information; education, participation; engagement; enablement and ownership within projects). To be responsible for coordinating the administration, implementation, monitoring and evaluation of the project/s to deadline by producing an agreed programme of work. To coordinate all events, including planning, organisation, marketing and administration related to the project and liaise with Marketing and Communications to produce in line with corporate guidance. To coordinate and supervise horticultural tasks onsite and liaise with Parks management to coordinate operational involvement and actions relating to the project. To be responsible for the management, programming and delivery of educational and promotional visits, activities or exchanges relating to the project. To deliver and establish a pool of trained facilitators to deliver educational sessions when requested (e.g. prospective allotment holders; schools, communities or partner organisations) in conjunction with the Community Parks Outreach Manager. To liaise with external stakeholders to coordinate delivery of the projects through partnership working. To establish recording systems to suit the needs of the project and coordinate the collation of data information using existing business support and systems. To manage all budgets relevant to the project and provide all financial reporting reports to the budget holder. Full Job Description available Essential criteria Experience Applicants must, as at the closing date of CVs be able to demonstrate on the CV by providing personal and specific examples, at least one year's relevant work experience in each of the following areas: managing projects or services, including the provision of services or events, to significant deadlines; and undertaking community engagement or involvement activities and developing networks or partnerships. Special skills and attributes Applicants must be able to demonstrate, by providing personal and specific examples, that they possess the following skills and attributes: Communication skills: Excellent oral and written presentation and communication skills. Team-working and leadership skills: The ability to lead, develop, manage and motivate teams, including responsibility for the performance of people managed, and to be a good team worker. Technical knowledge: The ability to coordinate and manage all operational aspects of the provision of parks services demonstrating excellent knowledge of such services with the ability to anticipate new developments and trends and to deliver service improvement plans. Customer care skills: The ability to understand and apply customer care principles with the ability to show personal commitment to local democracy and to be proactive in promoting the council's image, reinforcing its values and objectives. Budget and resource management skills: The ability to formulate, manage and control budgets and resources. Political sensitivity skills: The ability to deal with sensitive issues using political awareness and sensitivity, when working with elected members, senior managers and representatives of outside organisations. Performance management skills: The ability to apply the principles of Best Value and performance management and to contribute to the fomulation of departmental objectives which meet the councils corporate and strategic aims. Change management skills: The ability to manage change, influencing and persuading others and ensuring that changes are implemented. Short-listing criteria In addition to the above experience, Belfast City Council reserves the right to shortlist only those applicants who, as at the closing date for receipt of application forms: in the first instance, can demonstrate on the application form, by providing personal and specific examples, at least two years relevant work experience in each of the areas detailed above; in the second instance, have at least five GCSEs (grades A-C) including English, or equivalent qualifications; and in the third instance, have a third level qualification in a business related or horticultural discipline, or equivalent qualification. 1 This is to compensate where one project coordinator may have only 1 project and another may have multiple projects Other Information: Target Start Date: 3 June 2026 Closing Date: 2 June 2026 Hours of Work: 37 per week Rate of Pay:£18.85 per hour plus accrued holiday pay Location: Belfast City Centre (Linenhall Street) If you would like to apply for this role, please send us your updated CV via the link provided and one of the team will be in touch with you. Or if you would like to discuss this position, please contact Task Recruitment on or to speak to one of our consultants. The client reserves the right to close vacancies earlier than the specified date, should they receive sufficient applications. If interested, please send your CV as early as possible. We are an equal opportunities employer. We welcome applications from all suitably qualified persons. Read Less

Honeycomb is delighted to be partnering with a respected and long-established solicitors' practice in East Belfast in the search for a Conveyancing Legal Secretary to join their growing team. The Opportunity This is an excellent opportunity for an experienced Conveyancing Legal Secretary to join a busy property department. The successful candidate will provide comprehensive administrative and secretarial support within a fast-paced conveyancing environment, supporting Solicitors throughout all stages of residential and/or commercial property transactions. About the Firm The firm has developed a strong reputation for providing professional and client-focused legal services across Northern Ireland. The practice prides itself on maintaining a supportive and collaborative working environment, with a strong focus on staff development, professionalism, and high standards of client care. Salary & Benefits Competitive salary DOE Generous annual leave entitlement Pension contribution Ongoing training and development opportunities Supportive team environment Key Responsibilities Preparing, formatting, and reviewing legal documents and correspondence Organising and maintaining conveyancing client files, ensuring records are accurate and up to date Audio typing and transcription as required Managing incoming calls, emails, and correspondence professionally Providing day-to-day administrative support to Solicitors within the property team Assisting with all stages of residential and/or commercial property transactions from instruction through to completion Liaising professionally with clients, estate agents, lenders, and other Solicitors Managing workloads effectively and prioritising tasks within a busy office Maintaining a high standard of professionalism and client service at all times About You Strong experience working within conveyancing Strong organisational skills with excellent attention to detail Excellent written and verbal communication skills Ability to manage a varied workload and meet deadlines Proficient in Microsoft Office and general IT systems A professional, reliable, and proactive approach Ability to work independently and as part of a team For a confidential discussion about this opportunity, please submit your CV via the link or contact Caoimhe Fairfield at Honeycomb directly:Email: Telephone: If you require any adjustments during the recruitment process, please let us know and we will be happy to assist.Honeycomb is an equal opportunity employer.If this role is not quite right for you, feel free to get in touch to explore other current opportunities. Read Less

We are currently recruiting an Admin Officer for our client based in Belfast City Centre. The successful candidates will be required to start once the vetting paperwork and ANI completed. Start date: 27th May 2026 Rate of pay: £13.75PH Duration: 07/08/2026 Hours of work: 37 Work Pattern: Post is based on an 8am to 8pm working pattern Monday - Friday and a requirement to work every four Saturday 9am - 5pm. Jobholder will be required to work a variety of patterns between 8am and 8pm. DWP business areas in Northern Ireland adhere to Great Britain Easter Public Holidays and jobholder will be required to observe Easter Public Holidays of Good Friday and Easter Monday This is a long term assignment consisting of 6 weeks online training and consolidation. Successful candidates will remain office based for up to the first 6 months of the assignment, the option to work from home may become available after 6 months and depending on performance. No leave can be granted during training and consolidation period. Job description: Handle enquiries via the PIP National Enquiries Telephone Line, delivering a high level of customer service while managing account updates, recording changes in circumstances and providing application progress updates. Be responsive to ongoing support and coaching from mentors and Team Leaders. Work quickly and collaboratively as a team to deliver the best outcome for our most vulnerable claimants. Build on your own skills and experience. You will have the opportunity to become a mentor yourself, supporting and developing new colleagues. Progress into the full Case Worker role by completing processing training. This will allow you to widen the scope of your role, undertaking a variety of administrative casework alongside a reduced telephony role. Due to the nature of the training, full attendance is important during the training period, noncompliance may lead to your assignment being ended early. Emergency leave will be considered on a case by case basis. Essential Criteria applicants must have: 5 GCSE's including Maths and English (Proof of certs required) Excellent IT skills, including use of Microsoft Word and Excel. Excellent communication skills. A criminal record will not necessarily be a bar to obtaining a position. The UK Recruitment Co. Ltd has policies on the Recruitment of Ex-Offenders and the Secure Handling, Use, Storage, and Retention of Disclosure Information, copies of which can be made available upon request. Please send your CV via the link or email t Read Less

Agency Support Worker - Male Hostel Make a Real Difference Every Shift Looking for flexible work where you can genuinely impact lives? Join our team as an Agency Support Worker in a busy male hostel supporting vulnerable adults on their journey toward stability and independence. What you'll be doing: Providing day-to-day support to residents with diverse needs Promoting independence, wellbeing, and positive routines Managing challenging situations with confidence and empathy Working alongside a dedicated team in a fast-paced hostel environment What we're looking for: At least 1 year experience working with homelessness and addictions A calm, resilient, and person-centred approach Strong communication and problem-solving skills Flexibility to work shifts that suit your schedule Proactive approach Why join us? Competitive agency pay rates Weekly Pay Flexible shifts to fit around your life Opportunity to gain valuable experience in the sector Ongoing support from a friendly, professional team If you're passionate about supporting others and thrive in a dynamic environment, we'd love to hear from you. Apply today and be part of something meaningful. Read Less

Our client (A High Public Sector Organization) is looking a Statistical Officer to be based in Belfast City Centre Rate of Pay: £19.59ph (Weekly Pay) Start Date: ASAP Location: Belfast Hours: 37 hours Monday to Friday Hybrid and Flexi working Role Details: The post holder will work with the DP within the Youth Justice Agency Statistics team. They will be responsible for managing the workload within their designated area and for supporting the line manager in all aspects of business performance and delivery. The main duties and activities can be grouped into the following categories:
• Manage information and data requests - provide accurate, timely data/information and value added analysis. This involves using SQL, Crystal and SPSS to interrogate complex databases to extract customer agreed outputs.
• Contribute to the YJA annual publications.
• Contribute to the development of the management information system, dashboards and the OBA business planning process.
• Work closely with Youth Justice Service's area business managers and administrative teams to ensure consistency and quality of data input and management information and trouble-shooting any database issues.
• Contribute to the development of common metrics in assessing 'Is anyone better off' for specific Youth Justice interventions and programmes.
• To provide support to the YJA in respect of the development and implementation of the Victims, Young Peoples and Parents Surveys.
• Ensuring that local and national standards for data security and confidentiality are maintained and good Information Governance is adhered to. The post holder will also ensure statistical disclosure control is applied to outputs where necessary. Essential - Access NI check Degree Applicants must have At least a second classhonours degree 2.2 that includes at least one module in statistics, data analysis or social science research method Skills in statistical data validation, analysis, interpretation and quality assurance are essential. Excellent oral, written and interpersonal communication skills are critical, as the role involves consulting with a range of stakeholders and interacting with senior Desired - Some knowledge of SQL and SPSS, including the ability to write and use Syntax would be desirable although training will be provided if necessary.
The ability to recognise patterns/trends in a wide range of evidence/data that may affect policy and to be able to draw key conclusions from it is important A criminal record will not necessarily be a bar to obtaining a position. The UK Recruitment Co. Ltd has policies on the Recruitment of Ex-Offenders and the Secure Handling, Use, Storage, and Retention of Disclosure Information, copies of which can be made available upon request. Please send your CV via the link or email Nicole at TRC Read Less

MPA are currently recruiting Staff Nurses to join our team in the Belfast area to work within a nursing setting. This position will have an immediate start and flexible working hours available. Within this role you will ensure that the provision of care is appropriate to the social, emotional, and physical needs of each resident. £22.50- £27.00 per hour (depending on shift worked). As a token of our appreciation, we're offering a generous £1000 sign-up bonus to nurses who join our agency. Start your journey with MPA Recruitment on a positive note and receive a warm welcome to our team! Role Responsibilities To create a caring and supportive environment for patients whilst encouraging maximum independence. To ensure high standards of care are maintained at all times which reflect the social, emotional and physical needs of each patient. To maintain all records identified as necessary by the Association and Inspection agencies. To ensure confidentiality within the ward is maintained by all staff. To Association Policies, Procedures and Standards are adhered to and properly implemented by staff. Essential Criteria Qualified RGN/SEN Must be currently registered on the Nursing & Midwifery Council (NMC) Willingness to complete an enhanced Access NI 1 years nursing experience Further Information £1000 sign up bonus £22.50-£27.00 per hour depending on shift worked Part time, full time and Ad Hoc hours available Day and night shifts available Weekly pay Holiday allowance Flexible work patterns to suit you! T&Cs apply To help MPA Recruitment find you the perfect job, we need to store and process your personal information. This means your details will be entered into MPA Recruitment's database and our consultants may contact you from time to time with relevant job opportunities. By applying, you're confirming you're happy for us to do that. Read Less

Our client (A High Public Sector Organization) is looking a marketing officer to be based in Belfast City Centre Rate of Pay: £19.59ph (Weekly Pay) Start Date: ASAP Location: Belfast Hours: 37 hours Monday to Friday Hybrid and Flexi working Role Details: To provide Marketing and Communications for Historic Environment Division. Main Duties: Staff Management, leadership and developmentEngage with stakeholders including Tourism Ireland, Tourism NI, Councils, and similar organisations to develop relations and encourage collaborative working. Aiming to increasing awareness of NI Heritage and increasing tourism to HED sites Promote HED events using available resources for maximum impact (European Heritage Open Days, Seasonal events, revenue generating activities, conservation works/projects); Contributing to the development and implementation of plans for HED communications, supporting the Deputy Principal as required, engaging with all parts of the Division to understand their communication needs; Building strong relationships with colleagues so as to fully understand, advise and deliver their communication needs; Developing and implementing communication and marketing plans and associated activities (internal and external). This will involve liaising with colleagues to fully understand their key messages and target audiences; Manage social media accounts and generate content Evaluate Love Heritage NI brand identity and marketing; Reviewing and developing appropriate internal communication channels that effectively enable both top-down and bottom-up style (produce monthly communication report for staff, input to Dept socials planner, DfC staff brief, intranet articles); Advising Deputy Principal on any potential issues around internal and external communication; Evaluation of project communication and marketing plans; Liaise with Press Office provide content for the Departments Social media platforms Co-ordinate review of web content, ensure DiscoverNI is up to date with all relevant content Liaise with Corporate Communications on Historic Environment Division design and marketing material Monitor activity and filming applications at sites for promotional opportunities Active participation at meetings and input to areas of governance appropriate to the Staff Officer grade; Ensuring that the team's budget is managed in line with current guidance through the maintenance of the financial model; Essential - Access NI check Degree Applicants must have: 1. A third level qualification in marketing, communication or business management A third level qualification is defined as post A-level 1. At least 1 years' post qualification practical professional experience gained within the last 5 years working in a marketing/communications environment. Desired - 1. At least 1 years' post qualification practical professional experience gained within the last 5 years working in a marketing/communications environment A criminal record will not necessarily be a bar to obtaining a position. The UK Recruitment Co. Ltd has policies on the Recruitment of Ex-Offenders and the Secure Handling, Use, Storage, and Retention of Disclosure Information, copies of which can be made available upon request. Please send your CV via the link or email Nicole at TRC Read Less

We are currently recruiting an Admin Officer for our client based in Belfast City Centre. The successful candidates will be required to start once the vetting paperwork and ANI completed. Start date: 10th June Rate of pay: £13.75PH Duration: 1/09/2026 Hours of work: 37 Key Responsibilities: This is a long term assignment consisting of 6 weeks online training and consolidation. Successful candidates will remain office based for up to the first 6 months of the assignment, the option to work from home may become available after 6 months and depending on performance. No leave can be granted during training and consolidation period. Job description: Your responsibilities will include, but not be limited to:- •To competently use the telephone as this is the primary means of customer contact through inbound and outbound calls.
•To help and support our diverse group of customers by delivering a quality service, communicating clearly and effectively, providing accurate information, and influencing/negotiating to successfully resolve queries and/or action any changes to their personal circumstances in what can be difficult and sensitive situations.
•Take personal accountability for every customer/stakeholder you have contact with.
•Consider each customer's case as a whole, making the right decisions at the right time.
•Give clear and explainable reasons for your decisions.
•Be polite and professional, treating customers with respect.
•Adapting your behaviour to meet the needs of our diverse customers.
•Maintaining clerical and electronic records.
•To listen, be honest, be empathetic and compassionate and always remain composed and professional in what can sometimes be a challenging environment.
•To protect Departmental and our customer's personal information adhering to all security policies and procedures.
•To ensure that all actions required to maintain the claimant's digital account are completed promptly and accurately.
•To work on your own and collaboratively, effectively, and flexibly within a team and contribute towards team expectations.
•Take responsibility for your own development to improve competency and skills, supporting and coaching others to do the same.
•Use a range of computer systems, telephony, and digital platforms.
Sickness/Absence:
Due to the nature of the training, full attendance is important during the training period, noncompliance may lead to your assignment being ended early. Emergency leave will be considered on a case by case" Essential Criteria applicants must have: 5 GCSE's including Maths and English (Proof of certs required) Excellent IT skills, including use of Microsoft Word and Excel. Excellent communication skills. A criminal record will not necessarily be a bar to obtaining a position. The UK Recruitment Co. Ltd has policies on the Recruitment of Ex-Offenders and the Secure Handling, Use, Storage, and Retention of Disclosure Information, copies of which can be made available upon request. Please send your CV via the link or email Read Less

We are currently recruiting a Senior Executive Assistant / Diary Secretary for our client based in Belfast, Stormont Castle. The successful candidates will be required to start once the vetting paperwork and ANI completed. Start date: ASAP Rate of pay: £17.43PH Duration: 1/10/2026 Hours of work: 37 Key Responsibilities: The Senior Executive Assistant / Diary Secretary must display a high level of personal organisation and an ability to prioritise among many competing tasks. They must have strong verbal and written skills and have tact and confidence when dealing with senior officials etc The main role of this post is to manage the Head of the Civil Service (HoCS) Diary whilst providing support to the Head of the Civil Service Private Office. The individual's duties will broadly reflect the duties of an Executive Officer Grade 1 in the NICS and will include the following:
• Manage the Head of the Civil Service's diary
• Develop close working relationship between HoCS and ensure effective co-ordination is maintained in relation to HoCS events and meetings
• Arrange hospitality for meetings as and when required
• Preparation of a daily pack to include diary and papers for next two days with accompanying papers
• Identify invitations received and liaise with HoCS regarding attendance
• Assist the Staff Officer in commissioning timely briefing and advice for HoCS' attendance at meetings
• Arrange travel for HoCS when necessary
• Monitor and prioritise papers for HoCS' attention
• Organise the diary to maximise the effectiveness of Minister's time
• Oversee the HoCS' shared mailbox
• When required support other work of the Head of Civil Service office. Essential Criteria applicants must have: • 5 GCSE's including maths and english (proof of certs required) • 2 A-Levels (or equivalent) (proof of certs required) A minimum of 18 months experience of: • working effectively as part of a team, to include the ability to manage workloads in a pressurised environment • strong communication, negotiating and influencing skills • maintainingeffective working relationships with senior managers • Excellent written and oral communication skills
• Excellent planning and organisational skills A criminal record will not necessarily be a bar to obtaining a position. The UK Recruitment Co. Ltd has policies on the Recruitment of Ex-Offenders and the Secure Handling, Use, Storage, and Retention of Disclosure Information, copies of which can be made available upon request. Please send your CV via the link or email Read Less

Your new companyHays Belfast are proud to be partnering with one of Northern Ireland's leading and most established Fit Out contractors to recruit an experienced Senior Construction Planner / Planning Manager.Headquartered in Belfast, this organisation has been operating at the forefront of the fit-out sector for nearly 50 years, delivering high-end projects across the UK and Ireland, with values typically exceeding £30m.They have developed a prestigious global client base across the Commercial, Retail, Hospitality, Education, and Stadia sectors, and are widely recognised for delivering complex, design-led projects to exceptional standards.This is an excellent opportunity to join a business with a strong pipeline of work, where you will play a key role in delivering projects from pre-construction through to completion, all while benefiting from a Belfast-based role with minimal UK travel.Your new roleReporting to the Company Directors, you will join a well-established and growing planning team, working across a portfolio of high-value fit-out projects.You will take ownership of the full planning life cycle, developing and managing detailed construction programmes from tender and estimating phases through to live project delivery and completion. This will include producing project-specific programmes, method statements, logistics plans, procurement schedules, and commissioning programmes, ensuring projects are delivered on time, on budget, and in line with client expectations.Working closely with Project Managers, Contracts Managers, Quantity Surveyors, and Design teams, you will promote best practice in planning and play a key role in aligning project delivery with programme strategy. You will also be responsible for developing design deliverable programmes, monitoring critical paths, and ensuring full visibility of project timelines.Using Asta Powerproject (and other planning tools where required), you will regularly review, update, and analyse programmes, carrying out "what-if" scenario planning, identifying risks, and recommending mitigation or recovery strategies where required.You will act as a key communication link across all stakeholders, challenging subcontractor programmes, ensuring alignment with overarching project timelines, and providing detailed reporting on progress, delays, and change. This will include supporting extension of time claims, compensation events, and programme-related contractual matters.This is a role that offers real influence, where you will be expected to contribute to risk management, programme optimisation, and continuous improvement across multiple projects.What you'll need to succeedTo be successful, you will have proven experience operating as a Construction or Project Planner, ideally within a fit-out or main contracting environment.You will demonstrate strong technical capability in Asta Powerproject and Microsoft Project, with the ability to develop, manage, and interrogate complex programmes across multiple projects simultaneously. Exposure to Primavera P6 and knowledge of M&E services would be advantageous.You will have a solid understanding of construction sequencing, methodologies, and project delivery, alongside experience working under common forms of contract including NEC, ECC, and JCT.Experience supporting both operational and commercial teams, particularly in relation to programme reporting, extensions of time, and variations, will be key. You will also be confident producing monthly reports, communicating programme impacts, and engaging directly with both internal teams and clients.The ability to review and challenge subcontractor programmes, identify risks, and drive proactive solutions is essential for this role.This position will involve limited UK travel (typically once a month or slightly more if required), with the majority of work based in Belfast / Hybrid working from home. What you'll get in returnIn return, you will join a highly respected contractor delivering high-profile, design-led fit-out projects across the UK and Ireland. You will benefit from:A strong and secure pipeline of projectsClear career progression within a growing businessAn attractive salary and plus benefits packagePerformance-related bonusPrivate healthcarePension and flexible benefits platformHybrid working (office, home, and site)Minimal travel with strong work-life balanceThis is an excellent opportunity for an experienced Planner looking to step into a senior, influential role within a leading fit-out specialist, working on some of the most prestigious projects in the region.What you need to do nowIf you're interested in this role, please contact Chris McNamara on or send your CV via this advert or directly.If this opportunity isn't quite right, but you are considering a move, please get in touch for a confidential discussion about your career.Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk Read Less

Management Accountant - Belfast In this role the Project Accountant will assist the Assistant Director of Finance in providing a range of financial support to Senior Managers and budget holders in order to achieve the effective financial management of projects. You will also be responsible for the development of business cases and development proposals to support investment in services and providing accounting expertise and advice to senior managers and budget holders. in line with the requirements of each specific project. About the role: £24.45 per hour Knockbracken Healthcare Park, Belfast HQ Monday to Friday 37 hours a week Public sector Temporary, approx 6 months Please note closing date for this vacancy is Wednesday 24th May 2026 at 10 am - however you can register your interest for other upcoming vacancies by applying today. What you'll be doing in this role: To be responsible for providing a range of financial support to Senior Managers and budget holders in order to achieve effective financial management. To be responsible for the development of business cases and service development proposals by providing costing information and complex financial analysis to effectively manage projects. To provide relevant and timely specialist advice and guidance to Senior Managers and budget holders. To investigate the causes of any variance from target/plan and proactively contribute to the implementation of solutions. To manage a risk tracking mechanism and its proactive resolution and escalation processes. To contribute to the strategic planning of the Trust, identifying interdependencies across projects/functions, potential impacts on wider organisation, resource requirements and building in contingency and adjustments as necessary. To co-ordinate and participate in relevant internal and external working groups, and provide advice, expertise and support where requested. To liaise with internal and external audit and ensure that any recommendations are considered and where agreed, implemented. What you'll need for this role: CCAB qualified Accountant and 3 years relevant financial management experience. Have a minimum of one year's experience of budgetary control and the preparation of management accounting information and reports. Have a minimum of one year's experience in business case production. Demonstrate experience of engaging with a diverse range of stakeholders, both internal and external to the organisation, to achieve successful financial management outcomes. Have an in depth working knowledge of Microsoft Office applications or equivalent in order to produce, analyse and present complex financial information. Riada Resourcing is an equal opportunities employer. Read Less

In conjunction with our client the BHSCT we are seeking a compassionate and motivated Dietitian to join the diabetic clinic team based at Knockbracken Healthcare Park, Belfast. The successful candidate will provide evidence-based nutritional counselling and support to patients living with diabetes and related metabolic conditions. Rate of pay will be £19.78 per hour working 9am - 5pm Monday to Friday. This is a minimum 6 month contract with the potential for extension based on service requirements. Main Duties: Assess patients' nutritional needs and develop personalised meal plans Educate patients on diabetes management, healthy eating, weight control, and lifestyle modification Monitor patient progress and adjust dietary interventions as needed Work collaboratively with doctors, nurses, and other Healthcare professionals Conduct individual consultations and group education sessions Maintain accurate patient records and clinical documentation What We Need From You: A recognised degree in Nutrition and/or Dietetics Registration with Health and Care Professions Council (HCPC) To hold a valid UK driving licence, and access to a car daily Minimum of 2 years post registration clinical experience in dietetics What We Will Offer You: A minimum of 28 days paid holiday (pro rata) Inclusion into our company pension scheme Free Uniform Opportunity to work in the Public Sector The Next Steps: Contact Ella Milligan or Ronan Lavery at our Belfast Office Send your CV to apply First Choice is an equal opportunities employer Read Less

Clerical Officers x 5 required by First Choice to work with our client Belfast Health and Social Care Trust, 2 roles will be based at Belfast City Hospital, 2 at Musgrave Park Hospital and 1 in Mater hospital, however the successful candidate must be willing to assist in other Trust locations if required. This is a Full Time Temporary role, initially required for 3 months, with the possibility of extension. Hours of work will vary covering the service, 8am - 4pm, 9am - 5pm, 11.30am - 7.30pm on a shift pattern to include working 1 weekend in 4 (8.30am - 4.30pm). Rates of pay will be £12.71 per hour Monday to Friday, £17.92 per hour on Saturday and £23.26 on a Sunday. The main duties of this role will be: Provide clerical support within the Radiology team Interaction with Patients, Healthcare staff and other departments Handle confidential information Use of the Trust computerised systems - updating records. Candidates must be willing to participate in shift work including long days, weekends, bank holidays across all sites within the Belfast Trust. What We Need From You 4 GCSE's Grade C or above to include English and Maths Experience using Microsoft Office Strong people skills What We Will Offer You Weekly pay Company pension Opportunity to work in the Public Sector The Next Steps Contact Ciaran Kearney or Karen Rainey at First Choice Belfast Apply via the link First Choice is an equal opportunities employer Read Less

A Contact Worker is required to join the Children's Services team within the Belfast Health and Social Care Trust, based at Beersbridge Family Centre. The successful candidate will support Social Work teams by supervising, observing, and recording contact sessions between children and their parents, while also preparing detailed reports for court proceedings, handling confidential information sensitively, and assisting in the development of care plans. Previous experience working with children or families would be beneficial. This is a full-time position, working Monday to Friday from 9am to 5pm, with a pay rate of £14.06 per hour. The role is initially offered for six months, with a strong possibility of extension. What We Need From You: To be NISCC registered Driving Licence with access to transport Business Insurance Be willing to undergo an Access NI check NVQ level 2 in Health and Social Care What We Will Offer You: Weekly Pay A minimum of 28 days paid holiday (pro rata) Inclusion into our company pension scheme Free comprehensive and ongoing annual training courses The Next Steps: Contact Ella Milligan or Ronan Lavery at on Email your CV to Apply Now First Choice is an equal opportunities employer Read Less

REED are delighted to be assisting a valued client with the Recruitment of a Partnership Executive to join a growing and dynamic team based in Belfast.Partnerships Executive - Belfast £30,000-£32,000 + Growth Opportunity & Drive Partnerships. Build Revenue. Create Value.We're hiring a high-performing Partnerships Executive to accelerate partner growth across Northern Ireland and ROI. This is an exciting opportunity for a commercially driven professional to take ownership of the full partnership lifecycle - from prospecting to negotiation and long-term relationship management.If you thrive on business development, deal-making, and building strategic partnerships, this role offers real impact and progression.Key ResponsibilitiesNew Business Development: Identify and secure high-quality partner venues across multiple sectorsSales & Outreach: Lead prospect engagement via phone, campaigns, and face-to-face meetingsNegotiation: Secure exclusive, high-value offers and commercial agreementsAccount Management: Own partner relationships, renewals, and ongoing optimisationRevenue Growth: Drive Perks card sales and partner uptakePerformance Monitoring: Ensure partner compliance and maximise offer effectivenessCRM & Pipeline Management: Maintain accurate reporting and forecasting via HubSpotMarket Insight: Track competitors and trends to strengthen commercial strategyWhat We're Looking ForStrong interest in partnerships, sales, or business developmentConfident communicator with excellent negotiation skillsTarget-driven with a commercial mindsetAbility to manage multiple stakeholders and build long-term relationshipsExperience in loyalty, rewards, benefits, or deals-based environments is a plus (not essential)Key Performance IndicatorsNew partner acquisition and qualityStrength and exclusivity of negotiated dealsPartner retention and renewal successRevenue generated through partner salesOverall partner satisfaction and complianceWhy Apply?Competitive salary: £30,000 - £32,000Clear pathway into senior partnerships or commercial rolesAutonomy to own and grow your pipelineDynamic, fast-paced environment with real earning impact Read Less

REED are delighted to be assisting a Major Construction Client with the Recruitment of a Contracts Manager to join a growing and dynamic company based in NI with some remit in ROI also.Contracts Manager (NI & ROI Projects)£65,000 - £75,000 + Package
NI & ROI Mon-Thurs 8:30-5:30 Fri 8:30-4:00We are recruiting an experienced Contracts Manager to lead the delivery of residential and commercial construction projects across Northern Ireland and the Republic of Ireland. This is a key leadership role offering strong career progression within a growing, high-performing construction business.The RoleYou'll take full ownership of multiple projects from pre-construction through to completion, ensuring delivery is safe, on time, within budget, and to the highest quality standards.Key responsibilities:Manage contracts lifecycle, including compliance, change control, and dispute resolutionLead project planning, programming, and progress reportingOversee site teams, subcontractors, and resource allocationDrive quality assurance through inspections and auditsManage budgets, costs, and financial performanceBuild strong relationships with clients, stakeholders, and internal teamsChampion health & safety and continuous improvement across projectsWhat We're Looking For10+ years' experience in construction (or 15+ years industry experience)Strong background in residential projects (essential)Proven track record delivering projects to programme and budgetKnowledge of JCT, NEC or similar contract formsExperience managing multiple stakeholders and site teamsStrong commercial awareness and organisational skillsFull driving licenceDesirable: social housing experience across NI/ROI, exposure to commercial or education projectsWhat's on OfferCompetitive salary (£65k-£75k) + performance-related bonusCompany vehicle / car allowancePrivate healthcare & life insuranceEnhanced holidays & long-service rewardsHybrid working optionsOngoing training and career development support Read Less

REED are delighted to be partnering with a Major Client. Due to Retirement within the Comapany, there is an opening for a Sales Advisor position to come in and join a long standing, successful and driven team based in Belfast.Sales Advisor (Agri)Field-Based Full-TimeHours - Flexible Start Times + Hybrid WorkingSalary - £25,000 - £30,000 DOE + Guaranteed Bonus 1st Year of £5kCompany Car + Phone + Surface ProWe are seeking a driven Sales Advisor with agricultural experience to join a well-established and growing business. This is an excellent opportunity for someone from an agri or farming background who wants to combine technical knowledge with a rewarding sales career.The RoleManage and grow an existing customer base while winning new businessBuild strong relationships with farmers and agri customersProvide technical advice and practical on-farm supportDeliver tailored feed plans and performance solutionsMonitor market trends and drive sales growth within your territoryWhat We're Looking ForStrong agriculture or farming background (essential)Experience in agri sales, livestock, feed, or farm operationsCommercial mindset with the ability to influence and close businessExcellent communication and relationship-building skillsFull driving licenceWhat's On OfferSalary: £25,000 - £30,000 (DOE)Annual Bonus: £5,000Commission (with guaranteed earnings in year one while you settle into the role)Company car, mobile, and Surface ProBenefits20 days holiday + 8 statutory (rising to 25 + 8)Employer pension contribution (6%)Company sick pay (increasing with service)Death in service (4x salary)Private health benefitsOngoing training and career development Read Less

We are currently recruiting for outside Industrial/maintenance workers based in East Belfast. The successful candidates will be required to start once the vetting paperwork has been completed. Start date: ASAPDuration: up to 51 WeeksHours of work: Monday - Thursday 0800 - 1640 - Friday 0800 - 1320 ( Overtime and on Call also available )Rate of pay: £13.36Key Responsibilities:1. Works associated with the maintenance of watercourses including the removal of debris from open watercourses and grilles; bush and grass cutting; fencing; pipe laying; concreting and assisting in minor construction works.2. Implementation of all health and safety measures as directed by the Area Engineer or supervisory staff.3. The undertaking of training, to enhance efficiency and flexibility, in consultation with supervisory staff.4. Response to calls during flood emergencies as and when required and outside normal working hours.The above is not meant to be an exhaustive list but to provide a good indication of the main duties of the post. The emphasis on particular duties will vary over time according to business needs Essential Criteria applicants must have:A minimum of 1 years full time experience gained in the last 5 years in construction works which must include at least 3 of the following: pipe laying, shuttering, fencing, trench supports, concreting, block laying, plastering, joinery, flagging, kerbing construction works. Have at least 1 years full time experience gained within the last 5 years in the use of power tools which must include at least 3 of the following: water pumps, cement mixers, concrete saw, jackhammer, chainsaw, strimmer, concrete poker, vibrating plate, and knowledge of the health and safety requirements necessary for their operation. Please send your CV via the link or to ReccoBelfast Read Less

Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team.  Why work with us?£27,976.00 annual salarySave on commuting costs with only 2 days in the office each week once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based)Cut down on daily expenses - less spent on travel, lunches and workwearIdeal for maintaining a work life balance while still being part of a team DetailsStart date: Various start dates from Aug 2026Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per week - hours worked between the hours of 07:00 and 23:00Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address historyPart-Time Hours Available
We offer part-time positions; however, you must be available to complete full-time training, Monday to Friday, 9:00am – 5:30pm.Part-Time Working Pattern (20 hours per week):Monday: 09:30 – 13:45Tuesday: 09:30 – 13:45Wednesday: OffThursday: 09:30 – 13:45Friday: 09:30 – 13:45Saturday: OffSunday: 09:30 – 13:45*Please note that after successful completion of an assessment an interview via teams will take place*             Firstly, what you get from us! Perks at Work – Savings Discounts / Free Online ClassesHelp@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal AdviceCritical Illness – up to £10,000Cycle to Work SchemeEyecare support voucherHoliday Purchase SchemeLength of Service AwardsWorkplace PensionMonthly Inspire Awards – For the best of the bestRefer-A-Friend earns up to £1,200 for youMonthly Wellbeing WebinarsDedicated Employee Experience Progress – Here to support TP journey  Now about the Job! 
You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. 
 
Key Responsibilities
At first point of contact, provide outstanding customer service and help the organisation to achieve its goals.  Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs  
Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience  
Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes.  Join us as a Customer Service Advisor We’ll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You’ll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We’re looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience  What you'll do  In this role, you’ll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You’ll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank’s way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met.  The skills you'll need To join us in this role, you’ll have experience of working in a customer service environment and managing relationships with customers. You’ll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs.          Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner.Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others.Open-Mindedness- You are able to be open to different ways of thinking and new ideas.Critical Thinking- You are able to think logically when making decisions.Solution Orientation- Having a forward thinking mindset focused on resolving challenges.Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We’re also looking for you to demonstrate:  Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude   Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. #priority Read Less

Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team.  Why work with us?£27,976.00 annual salarySave on commuting costs with only 2 days in the office each week once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based)Cut down on daily expenses - less spent on travel, lunches and workwearIdeal for maintaining a work life balance while still being part of a team DetailsStart date: Various start dates from Aug 2026Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per week - hours worked between the hours of 07:00 and 23:00Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address historyPart-Time Hours Available
We offer part-time positions; however, you must be available to complete full-time training, Monday to Friday, 9:00am – 5:30pm.Part-Time Working Pattern (20 hours per week):Monday: 09:30 – 13:45Tuesday: 09:30 – 13:45Wednesday: OffThursday: 09:30 – 13:45Friday: 09:30 – 13:45Saturday: OffSunday: 09:30 – 13:45*Please note that after successful completion of an assessment an interview via teams will take place*             Firstly, what you get from us! Perks at Work – Savings Discounts / Free Online ClassesHelp@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal AdviceCritical Illness – up to £10,000Cycle to Work SchemeEyecare support voucherHoliday Purchase SchemeLength of Service AwardsWorkplace PensionMonthly Inspire Awards – For the best of the bestRefer-A-Friend earns up to £1,200 for youMonthly Wellbeing WebinarsDedicated Employee Experience Progress – Here to support TP journey  Now about the Job! 
You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. 
 
Key Responsibilities
At first point of contact, provide outstanding customer service and help the organisation to achieve its goals.  Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs  
Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience  
Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes.  Join us as a Customer Service Advisor We’ll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You’ll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We’re looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience  What you'll do  In this role, you’ll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You’ll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank’s way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met.  The skills you'll need To join us in this role, you’ll have experience of working in a customer service environment and managing relationships with customers. You’ll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs.          Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner.Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others.Open-Mindedness- You are able to be open to different ways of thinking and new ideas.Critical Thinking- You are able to think logically when making decisions.Solution Orientation- Having a forward thinking mindset focused on resolving challenges.Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We’re also looking for you to demonstrate:  Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude   Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. #priority Read Less

Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team.  Why work with us?£27,976.00 annual salarySave on commuting costs with only 2 days in the office each week once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based)Cut down on daily expenses - less spent on travel, lunches and workwearIdeal for maintaining a work life balance while still being part of a team DetailsStart date: Various start dates from Aug 2026Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per week - hours worked between the hours of 07:00 and 23:00Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address historyPart-Time Hours Available
We offer part-time positions; however, you must be available to complete full-time training, Monday to Friday, 9:00am – 5:30pm.Part-Time Working Pattern (20 hours per week):Monday: 09:30 – 13:45Tuesday: 09:30 – 13:45Wednesday: OffThursday: 09:30 – 13:45Friday: 09:30 – 13:45Saturday: OffSunday: 09:30 – 13:45*Please note that after successful completion of an assessment an interview via teams will take place*             Firstly, what you get from us! Perks at Work – Savings Discounts / Free Online ClassesHelp@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal AdviceCritical Illness – up to £10,000Cycle to Work SchemeEyecare support voucherHoliday Purchase SchemeLength of Service AwardsWorkplace PensionMonthly Inspire Awards – For the best of the bestRefer-A-Friend earns up to £1,200 for youMonthly Wellbeing WebinarsDedicated Employee Experience Progress – Here to support TP journey  Now about the Job! 
You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. 
 
Key Responsibilities
At first point of contact, provide outstanding customer service and help the organisation to achieve its goals.  Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs  
Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience  
Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes.  Join us as a Customer Service Advisor We’ll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You’ll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We’re looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience  What you'll do  In this role, you’ll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You’ll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank’s way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met.  The skills you'll need To join us in this role, you’ll have experience of working in a customer service environment and managing relationships with customers. You’ll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs.          Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner.Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others.Open-Mindedness- You are able to be open to different ways of thinking and new ideas.Critical Thinking- You are able to think logically when making decisions.Solution Orientation- Having a forward thinking mindset focused on resolving challenges.Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We’re also looking for you to demonstrate:  Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude   Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. #priority Read Less

Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team.  Why work with us?£27,976.00 annual salarySave on commuting costs with only 2 days in the office each week once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based)Cut down on daily expenses - less spent on travel, lunches and workwearIdeal for maintaining a work life balance while still being part of a team DetailsStart date: Various start dates from Aug 2026Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per week - hours worked between the hours of 07:00 and 23:00Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address historyPart-Time Hours Available
We offer part-time positions; however, you must be available to complete full-time training, Monday to Friday, 9:00am – 5:30pm.Part-Time Working Pattern (20 hours per week):Monday: 09:30 – 13:45Tuesday: 09:30 – 13:45Wednesday: OffThursday: 09:30 – 13:45Friday: 09:30 – 13:45Saturday: OffSunday: 09:30 – 13:45*Please note that after successful completion of an assessment an interview via teams will take place*             Firstly, what you get from us! Perks at Work – Savings Discounts / Free Online ClassesHelp@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal AdviceCritical Illness – up to £10,000Cycle to Work SchemeEyecare support voucherHoliday Purchase SchemeLength of Service AwardsWorkplace PensionMonthly Inspire Awards – For the best of the bestRefer-A-Friend earns up to £1,200 for youMonthly Wellbeing WebinarsDedicated Employee Experience Progress – Here to support TP journey  Now about the Job! 
You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. 
 
Key Responsibilities
At first point of contact, provide outstanding customer service and help the organisation to achieve its goals.  Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs  
Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience  
Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes.  Join us as a Customer Service Advisor We’ll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You’ll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We’re looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience  What you'll do  In this role, you’ll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You’ll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank’s way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met.  The skills you'll need To join us in this role, you’ll have experience of working in a customer service environment and managing relationships with customers. You’ll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs.          Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner.Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others.Open-Mindedness- You are able to be open to different ways of thinking and new ideas.Critical Thinking- You are able to think logically when making decisions.Solution Orientation- Having a forward thinking mindset focused on resolving challenges.Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We’re also looking for you to demonstrate:  Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude   Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. #priority Read Less

Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team.  Why work with us?£27,976.00 annual salarySave on commuting costs with only 2 days in the office each week once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based)Cut down on daily expenses - less spent on travel, lunches and workwearIdeal for maintaining a work life balance while still being part of a team DetailsStart date: Various start dates from Aug 2026Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per week - hours worked between the hours of 07:00 and 23:00Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address historyPart-Time Hours Available
We offer part-time positions; however, you must be available to complete full-time training, Monday to Friday, 9:00am – 5:30pm.Part-Time Working Pattern (20 hours per week):Monday: 09:30 – 13:45Tuesday: 09:30 – 13:45Wednesday: OffThursday: 09:30 – 13:45Friday: 09:30 – 13:45Saturday: OffSunday: 09:30 – 13:45*Please note that after successful completion of an assessment an interview via teams will take place*             Firstly, what you get from us! Perks at Work – Savings Discounts / Free Online ClassesHelp@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal AdviceCritical Illness – up to £10,000Cycle to Work SchemeEyecare support voucherHoliday Purchase SchemeLength of Service AwardsWorkplace PensionMonthly Inspire Awards – For the best of the bestRefer-A-Friend earns up to £1,200 for youMonthly Wellbeing WebinarsDedicated Employee Experience Progress – Here to support TP journey  Now about the Job! 
You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. 
 
Key Responsibilities
At first point of contact, provide outstanding customer service and help the organisation to achieve its goals.  Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs  
Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience  
Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes.  Join us as a Customer Service Advisor We’ll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You’ll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We’re looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience  What you'll do  In this role, you’ll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You’ll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank’s way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met.  The skills you'll need To join us in this role, you’ll have experience of working in a customer service environment and managing relationships with customers. You’ll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs.          Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner.Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others.Open-Mindedness- You are able to be open to different ways of thinking and new ideas.Critical Thinking- You are able to think logically when making decisions.Solution Orientation- Having a forward thinking mindset focused on resolving challenges.Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We’re also looking for you to demonstrate:  Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude   Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. #priority Read Less

Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team.  Why work with us?£27,976.00 annual salarySave on commuting costs with only 2 days in the office each week once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based)Cut down on daily expenses - less spent on travel, lunches and workwearIdeal for maintaining a work life balance while still being part of a team DetailsStart date: Various start dates from Aug 2026Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per week - hours worked between the hours of 07:00 and 23:00Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address historyPart-Time Hours Available
We offer part-time positions; however, you must be available to complete full-time training, Monday to Friday, 9:00am – 5:30pm.Part-Time Working Pattern (20 hours per week):Monday: 09:30 – 13:45Tuesday: 09:30 – 13:45Wednesday: OffThursday: 09:30 – 13:45Friday: 09:30 – 13:45Saturday: OffSunday: 09:30 – 13:45*Please note that after successful completion of an assessment an interview via teams will take place*             Firstly, what you get from us! Perks at Work – Savings Discounts / Free Online ClassesHelp@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal AdviceCritical Illness – up to £10,000Cycle to Work SchemeEyecare support voucherHoliday Purchase SchemeLength of Service AwardsWorkplace PensionMonthly Inspire Awards – For the best of the bestRefer-A-Friend earns up to £1,200 for youMonthly Wellbeing WebinarsDedicated Employee Experience Progress – Here to support TP journey  Now about the Job! 
You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. 
 
Key Responsibilities
At first point of contact, provide outstanding customer service and help the organisation to achieve its goals.  Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs  
Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience  
Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes.  Join us as a Customer Service Advisor We’ll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You’ll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We’re looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience  What you'll do  In this role, you’ll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You’ll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank’s way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met.  The skills you'll need To join us in this role, you’ll have experience of working in a customer service environment and managing relationships with customers. You’ll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs.          Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner.Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others.Open-Mindedness- You are able to be open to different ways of thinking and new ideas.Critical Thinking- You are able to think logically when making decisions.Solution Orientation- Having a forward thinking mindset focused on resolving challenges.Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We’re also looking for you to demonstrate:  Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude   Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. #priority Read Less

Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team.  Why work with us?£27,976.00 annual salarySave on commuting costs with only 2 days in the office each week once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based)Cut down on daily expenses - less spent on travel, lunches and workwearIdeal for maintaining a work life balance while still being part of a team DetailsStart date: Various start dates from Aug 2026Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per week - hours worked between the hours of 07:00 and 23:00Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address historyPart-Time Hours Available
We offer part-time positions; however, you must be available to complete full-time training, Monday to Friday, 9:00am – 5:30pm.Part-Time Working Pattern (20 hours per week):Monday: 09:30 – 13:45Tuesday: 09:30 – 13:45Wednesday: OffThursday: 09:30 – 13:45Friday: 09:30 – 13:45Saturday: OffSunday: 09:30 – 13:45*Please note that after successful completion of an assessment an interview via teams will take place*             Firstly, what you get from us! Perks at Work – Savings Discounts / Free Online ClassesHelp@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal AdviceCritical Illness – up to £10,000Cycle to Work SchemeEyecare support voucherHoliday Purchase SchemeLength of Service AwardsWorkplace PensionMonthly Inspire Awards – For the best of the bestRefer-A-Friend earns up to £1,200 for youMonthly Wellbeing WebinarsDedicated Employee Experience Progress – Here to support TP journey  Now about the Job! 
You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. 
 
Key Responsibilities
At first point of contact, provide outstanding customer service and help the organisation to achieve its goals.  Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs  
Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience  
Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes.  Join us as a Customer Service Advisor We’ll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You’ll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We’re looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience  What you'll do  In this role, you’ll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You’ll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank’s way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met.  The skills you'll need To join us in this role, you’ll have experience of working in a customer service environment and managing relationships with customers. You’ll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs.          Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner.Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others.Open-Mindedness- You are able to be open to different ways of thinking and new ideas.Critical Thinking- You are able to think logically when making decisions.Solution Orientation- Having a forward thinking mindset focused on resolving challenges.Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We’re also looking for you to demonstrate:  Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude   Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. #priority Read Less

Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team.  Why work with us?£27,976.00 annual salarySave on commuting costs with only 2 days in the office each week once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based)Cut down on daily expenses - less spent on travel, lunches and workwearIdeal for maintaining a work life balance while still being part of a team DetailsStart date: Various start dates from Aug 2026Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per week - hours worked between the hours of 07:00 and 23:00Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address historyPart-Time Hours Available
We offer part-time positions; however, you must be available to complete full-time training, Monday to Friday, 9:00am – 5:30pm.Part-Time Working Pattern (20 hours per week):Monday: 09:30 – 13:45Tuesday: 09:30 – 13:45Wednesday: OffThursday: 09:30 – 13:45Friday: 09:30 – 13:45Saturday: OffSunday: 09:30 – 13:45*Please note that after successful completion of an assessment an interview via teams will take place*             Firstly, what you get from us! Perks at Work – Savings Discounts / Free Online ClassesHelp@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal AdviceCritical Illness – up to £10,000Cycle to Work SchemeEyecare support voucherHoliday Purchase SchemeLength of Service AwardsWorkplace PensionMonthly Inspire Awards – For the best of the bestRefer-A-Friend earns up to £1,200 for youMonthly Wellbeing WebinarsDedicated Employee Experience Progress – Here to support TP journey  Now about the Job! 
You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. 
 
Key Responsibilities
At first point of contact, provide outstanding customer service and help the organisation to achieve its goals.  Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs  
Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience  
Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes.  Join us as a Customer Service Advisor We’ll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You’ll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We’re looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience  What you'll do  In this role, you’ll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You’ll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank’s way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met.  The skills you'll need To join us in this role, you’ll have experience of working in a customer service environment and managing relationships with customers. You’ll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs.          Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner.Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others.Open-Mindedness- You are able to be open to different ways of thinking and new ideas.Critical Thinking- You are able to think logically when making decisions.Solution Orientation- Having a forward thinking mindset focused on resolving challenges.Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We’re also looking for you to demonstrate:  Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude   Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. #priority Read Less