Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team.

Why work with us? £26,200 annual salary Save on commuting costs with only 2 days in the office each week once you have successfully passed grad bay Cut down down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: Various start dates from 5th January 2026 to 9th March 2026 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history
Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job!

You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay.

Key Responsibilities

At first point of contact, provide outstanding customer service and help the organisation to achieve its goals.

Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs

Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience

Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes.

Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience
What you'll do

In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings.

Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met.
The skills you'll need

To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs.

Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset.
We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude

Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.

Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

Read Less

Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team.

Why work with us? £26,200 annual salary Save on commuting costs with only 2 days in the office each week once you have successfully passed grad bay Cut down down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: Various start dates from 5th January 2026 to 9th March 2026 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history
Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job!

You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay.

Key Responsibilities

At first point of contact, provide outstanding customer service and help the organisation to achieve its goals.

Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs

Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience

Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes.

Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience
What you'll do

In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings.

Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met.
The skills you'll need

To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs.

Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset.
We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude

Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.

Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

Read Less

Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team.

Why work with us? £26,200 annual salary Save on commuting costs with only 2 days in the office each week once you have successfully passed grad bay Cut down down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: Various start dates from 5th January 2026 to 9th March 2026 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history
Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job!

You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay.

Key Responsibilities

At first point of contact, provide outstanding customer service and help the organisation to achieve its goals.

Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs

Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience

Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes.

Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience
What you'll do

In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings.

Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met.
The skills you'll need

To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs.

Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset.
We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude

Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.

Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

Read Less

Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team.

Why work with us? £26,200 annual salary Save on commuting costs with only 2 days in the office each week once you have successfully passed grad bay Cut down down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: Various start dates from 5th January 2026 to 9th March 2026 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history
Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job!

You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay.

Key Responsibilities

At first point of contact, provide outstanding customer service and help the organisation to achieve its goals.

Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs

Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience

Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes.

Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience
What you'll do

In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings.

Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met.
The skills you'll need

To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs.

Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset.
We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude

Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.

Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

Read Less

Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team.

Why work with us? £26,200 annual salary Save on commuting costs with only 2 days in the office each week once you have successfully passed grad bay Cut down down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: Various start dates from 5th January 2026 to 9th March 2026 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history
Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job!

You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay.

Key Responsibilities

At first point of contact, provide outstanding customer service and help the organisation to achieve its goals.

Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs

Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience

Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes.

Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience
What you'll do

In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings.

Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met.
The skills you'll need

To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs.

Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset.
We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude

Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.

Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

Read Less

Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team.

Why work with us? £26,200 annual salary Save on commuting costs with only 2 days in the office each week once you have successfully passed grad bay Cut down down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: Various start dates from 5th January 2026 to 9th March 2026 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history
Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job!

You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay.

Key Responsibilities

At first point of contact, provide outstanding customer service and help the organisation to achieve its goals.

Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs

Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience

Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes.

Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience
What you'll do

In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings.

Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met.
The skills you'll need

To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs.

Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset.
We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude

Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.

Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

Read Less

Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team.

Why work with us? £26,200 annual salary Save on commuting costs with only 2 days in the office each week once you have successfully passed grad bay Cut down down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: Various start dates from 5th January 2026 to 9th March 2026 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history
Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job!

You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay.

Key Responsibilities

At first point of contact, provide outstanding customer service and help the organisation to achieve its goals.

Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs

Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience

Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes.

Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience
What you'll do

In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings.

Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met.
The skills you'll need

To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs.

Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset.
We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude

Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.

Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

Read Less

Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team.

Why work with us? £26,200 annual salary Save on commuting costs with only 2 days in the office each week once you have successfully passed grad bay Cut down down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: Various start dates from 5th January 2026 to 9th March 2026 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history
Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job!

You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay.

Key Responsibilities

At first point of contact, provide outstanding customer service and help the organisation to achieve its goals.

Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs

Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience

Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes.

Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience
What you'll do

In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings.

Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met.
The skills you'll need

To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs.

Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset.
We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude

Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.

Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

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Restaurant general manager
Welcome to KFC. Home of the real ones.We sell the world’s best chicken. We’ve done it for a long old time — since 1939, when the idea of
finger lickin’ good chicken popped into our Colonel’s head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago.
People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day — building our own community, as we serve our original recipe chicken to the ones, we’re in.In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere.If you join our team, we only ask one thing. That you be you.Because that makes us, us.Sounds good? Great. Here’s more about the job.About the roleLead from the front, take full ownership of the restaurant, and smash performance goals while building a team that doesn't just meet standards but exceeds them. Own the numbers, the vibe, and the experience, keeping everything running smoothly while creating a space where both guests and the team thrive.What will you spend your time doing?Lead like you mean it. You’ll take full ownership of the restaurant — drive performance, hit goals, and set the vibe.Build a team worth following. Train, coach, and motivate your people so they don’t just meet the standard — they raise it.Smash the targets. Own your KPIs and push the team to deliver every shift, every day.Keep it tight. Stay on top of the admin — rosters, stock, reporting — so everything runs smooth behind the scenes.Make the guest experience unforgettable. Turn first-timers into regulars by creating moments that hit different.What we'd love from you:You lead from the front. You’ve managed teams before and know how to bring the best out of people.You get people. You build strong teams, handle tough conversations, and create a culture where everyone feels seen.You run a tight ship. You know how to keep operations efficient, clean, and compliant — even when it’s chaos.Keeping it realWe don’t hire staff — we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we’ll always encourage you to add your perspective.See, at KFC, everyone’s welcome — whatever your background, and whatever future you’re creating. We’ll look out for you because you’re one of us, not because you work for us. We’ll invest in your potential, because it’s what we’ve always done. But most of all, we’ll give you the freedom to be you, wherever (and whoever) you happen to be.What’s in it for you:
We offer benefits that make your life that little bit easier, because we know the juggle is real.Pay rate: £35,000 - £40,000Quarterly BONUS that rewards the hustleLife assurance – we’ve got you coveredFree chicken & chips every shift25% staff discountGym discounts to keep you moving200+ high street perks & cashbackWellbeing support that actually helpsKFC for everyone:
Whoever you are and wherever you’re from, KFC is a place where you can bring the real
you to work. We’re here to support you in being yourself, whether you work with us, or are
trying to.Our promise is this: every person who applies
to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity
to work here. We don’t just welcome, we encourage applications from underrepresented groups in all industries.If you’d like any additional support with
your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements — just let us know. We’ll be
there to help you be the real you.Ready?
We hope so. If you’re ready to be part of our community, now’s the time to apply.Worried you aren’t ticking all the boxes? Don’t - we’d still love to hear from you.#KFCCareers  Read Less

About the RoleOur Geo-Environmental Team is a dynamic group of around 100 specialists spread across 10 offices throughout the UK and Ireland, working across three core disciplines: Ground Investigation, Land Quality & Remediation (incl. PFAS & EDD services) and Groundwater & Geothermal. We serve key sectors including Energy, Water, Defence, Nuclear and Property.Over the last 4 years we have grown ... Read Less

At EY, we’re all in to shape your future with confidence.  We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.  Join EY and help to build a better working world.  Manager, Supply Chain and Operations, Belfast - Northern Ireland In an era where supply chain and operations are critical to organisational success, we are collaborating with some of the world’s leading organisations to recalibrate supply chains in response to unprecedented global uncertainty, volatility, and risk. This is true across both the public sector, where governments are building new supply chains to meet changing citizen needs, and the private sector, facing unparalleled market disruptions. The Opportunity Elevate your career by joining a high-performing and inclusive team. Work collaboratively with significant organisations as they seek to optimize and transform their supply chain, operations, net zero, and commercial and procurement operations. Leverage and expand your experience in innovation to shape leading practices. Develop and impart your expertise to help create the next generation of leaders. You will have the opportunity to contribute to our growth, across Supply Chain and Operations in the coming years. Develop your leadership and management abilities as you work in cross-functional teams across our Consulting, People, and Technology practices. Deepen your technical and sector knowledge by collaborating with clients in project teams. Engage with cutting-edge technologies such as Robotic Process Automation, Artificial Intelligence, as well as other leading technologies. We value curious thinkers who have the courage to lead, great communicators who don’t take themselves too seriously, flexible collaborators who build relationships based on integrity, and innovative problem-solvers who use their experience to find better ways. Your Key Responsibilities Our clients place considerable trust in us and our advice. Those who are passionate about going above and beyond to improve our working world unify us as a team, enabling us to consistently deliver or exceed our commitments. As a Manager, you’ll balance internal and external responsibilities, comprising client, business development support, operational, team, and personal development. Focus on Our Clients Build, maintain, and strengthen relationships, becoming a trusted advisor in at least one area of supply chain (, operations, planning, procurement, manufacturing). Be adept at problem-solving with clients and project teams, leveraging your skills to help manage projects to completion. Develop experience and relationships across several clients over time, often as part of a team from different parts of EY’s world, while maintaining focus on current project delivery. Develop Our Business Contribute to the development of proposals showcasing our leading practices. Engage the market with thought leadership and public profile, enhancing our methodologies. Work across our internal sector and account teams to develop your network, bringing our expertise to bear. Drive Operational Excellence Support successful delivery of projects and workstreams as forecasted to time and budget. Ensure the quality of our delivery exceeds client expectations by effectively managing activities and deliverables within your remit. Develop Our People Manage and nurture team members, undertaking career counseling responsibilities. Become an inclusive leader capable of forming diverse, high-performing teams that are enjoyable to be part of, helping our consultants and client teams to develop and realize their potential. Your Experience Typically, Managers bring practical experience from either a professional services or industry background, where you have developed your technical and management expertise. Your experience will be valued across several sectors, with a key focus on Consumer Products & Retail, Energy & Resources, Government & Infrastructure, Health & Life Sciences, and Telecommunications, Media & Entertainment. Our Managers are required to possess good experience in at least one of the 4 Core Pillars with the required technical skills, in addition to experience across one or multiple others: Profitability Cost out Contribution Experience driving cost out of organisations’ third-party spend from opportunity identification through to savings delivery Developing detailed analytics for enhanced supply chain visibility, utilising data to drive insights and inform decision-making across the supply chain Demand and supply planning, sales & operations planning, segmentation strategy, inventory optimisation, and production scheduling to enhance savings Digital, Technology and Spend Transformation Supply Chain Planning with Technology: Knowledge of technologies like OMP, Kinaxis, SAP IBP, Blue Yonder, and SAP S/4 HANA, and their application in optimising supply chain planning processes. Deployment of S2P systems across partners ( Ariba, Zycus, GEP) Digital Procurement roadmap development and delivery AI use-case identification, development and deployment Procurement and Contract Lifecycle Value Strategic, operational, or transactional procurement across the purchasing lifecycle, including procurement strategy, category management, contract management, and strategic sourcing Experience in managing complex end-to-end procurements Contract lifecycle management process design, platform selection and implementation Identification of contract value leakage and recovery via negotiation with suppliers Operating Model Effectiveness  End-to-end operating model design and implementation experience covering strategy, design, transformation, and implementation.  Defining and implement insource / outsource/ GBS models and manage transitions Defining support processes such as Supplier Relationship Management, sustainability etc You will: Lead with Innovation: Foster a culture of innovation within your team, driving initiatives that help clients achieve their strategic objectives and navigate complex challenges. Cultivate Curiosity: Demonstrate a passion for continuous learning and professional development, staying abreast of industry trends and emerging technologies to deliver forward-thinking solutions. Build Professional Credibility: Establish yourself as a trusted advisor by quickly gaining the confidence of clients and colleagues through your expertise, professionalism, and integrity. Exhibit Strong Leadership Presence: Show resilience and a commanding presence, effectively influencing stakeholders and guiding teams toward successful outcomes. Employ a Practical Problem-Solving Approach: Address complex issues with a hands-on mindset, facilitating consensus among clients and team members through clear communication and actionable strategies. Analyse and Solve Complex Challenges: Utilize analytical skills to dissect intricate problems, delivering insightful, practical, and sustainable solutions that align with client needs. Encourage Team Collaboration: Promote a collaborative environment, encouraging diverse perspectives and teamwork to enhance project delivery and foster a sense of belonging among team members. Proactively Manage Client Engagements: Confidently identify and mitigate potential issues during client assignments, ensuring seamless project execution and maintaining strong, productive client relationships. Qualifications Many of our Managers hold professional body memberships or qualifications (, CIPS, IACCM) or equivalent. However, if you believe you have skills that would be additive to our team, we encourage you to apply. What We Offer EY is committed to being an inclusive employer and considers flexible/hyrbid working arrangements. We strive to achieve the right balance for our people, enabling excellent client service while allowing you to build your career without sacrificing personal priorities. We offer a competitive remuneration package, including support for flexible working and career development. With FlexEY, you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings, and a wide range of discounts. Plus, we offer: Continuous Learning (including professional qualifications and in-person bootcamps): Develop the mindset and skills to navigate whatever comes next. Success as Defined by You: Tools and flexibility to make a meaningful impact your way. Transformative Leadership: Insights, coaching, and confidence to be the leader the world needs. Diverse and Inclusive Culture: Embrace who you are and empower others to find their voice. Read Less

The opportunity Here at EY you’ll work with a team of amazing Technologists who are always growing, learning, and adapting, in and out of the office. Technology is changing the world, and we’re at the centre of it all. With a team list that reads like a who's who in tech, and a highly disruptive business model, we’re advancing the art of team collaboration. Driven by honest values, an amazing culture, we’re out to unleash the potential of every team. We are looking for people like you who are powered by passion and eager to do the best work of their lives in a highly autonomous yet collaborative environment. ​​​Your key responsibilities As a Business Analyst, you will work with our clients to understand business goals and priorities, and to work with functional teams to formulate solutions to meet these goals. You will build valuable relationships with our clients through demonstrating exceptional delivery.  You’ll also have the responsibility to help grow and win new business by contributing to proposals and client presentations. You will also get to draw on your skills and experience, creating innovative insights for clients looking to develop their change agenda to deliver value and improve their operations. Skills and attributes for success Strong analytical and problem-solving skills Keen attention to detail Excellent written and verbal communication skills Eager to build valued relationships with both our clients and your peers across EY Strong drive to excel professionally, and to guide and motivate others Strives to identify new opportunities and to create proposals to help solve our client’s most complex problems Passion for developing people through effectively coaching and mentoring more junior members of staff A continued ambition to further develop and learn, fostering an interest in innovative technologies To qualify for the role, you must have: At least 2 years' experience working within a consulting firm, industry or government organisation within local, European & US markets Experience gathering, defining and documenting business and solution requirements for the enhancement, replacement, or introduction of IT systems A strong academic record including a third level degree Experience in one or more of our focus industries including Power & Utilities, Government & Public Sector, Financial Services, Life Sciences and Telecommunications & Media Experience operating in a fast paced, multi-vendor environment in a client facing role Experience in business development such as client relationship management and proposal support Ideally, you also will have: Experience analysing systems and procedures, process design and modelling, and documenting ‘As is’ and ‘To be’ assessments for a Target Operating Model Experience in Waterfall and Agile methodologies, including the creation of User Stories or Use Cases and working closely with a Product Owner Experience conducting workshops and interviews Experience with stakeholder management and working collaboratively with Development and Testing teams to deliver high quality solutions that meet client and user business needs Experience in the delivery of large-scale business/technology programmes and ideally in ERP or CRM implementations (Oracle, MS Dynamics, SAP) What we look for We’re interested in candidates with a genuine creative vision and the confidence to make it happen. You can expect plenty of autonomy in this role, so you’ll also need the ability to take initiative and seek out opportunities to improve our current relationships and processes. If you’re serious about auditing and ready to take on some of our clients’ most complex issues, this role is for you. What we offer Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. Read Less

Millions of bargain-hunters. Endless pre-loved items. One meaningful purpose. Retail S tock P rocessor £ 1 2 . 21 per hour plus benefits Reports to: Superstore manager Department: Trading Contract : 3 months fixed term Hours: Part time 15 hours per week Location: Belfast Connswater Superstore Closing date: Sunday 1st February 202 5 23:55 This vacancy may close earlier if a high volume of applications are received or once a suitable candidate is found Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship. At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. Thats why were looking for someone talented, someone who wants to develop their skills, someone like you. Were looking for a proactive stock processor to join Cancer Research UKs trading team. Youll be acting as an ambassador for Cancer Research UK, taking care of pre-loved items and getting them ready for their new home . Youll also be surrounded by people who are as dedicated to beating cancer as you are. What will I be doing? Pro cessing a nd looking after new and donated stock. This includes keeping on top of stock rotation and replenishment, pricing, steaming and tagging . Assisting the store team in achieving sales and fundraising targets. Supporting the training of colleagues and volunteers in stock processing. Ensuring standards of safeguarding, compliance, security and health and safety are followed. Using your customer service skills to make sure our customers and supporters feel welcome and appreciated . There will be a varied amount of manual handling and physical activity required within the day-to-day duties of the role. What are you looking for ? Experience working in a busy customer-facing environment. Adaptability to changing situations. A proactive mindset. The ability to manage your own workload and work independently and as part of a team. A positive approach to building relationships with community members . Flexibility, o ur retail teams cover the needs of their stores by working on a rota basis. Whilst a level of flexibility is needed to meet the needs of the business, we dont forget that you have a life outside of work too. [ Download the full role profile ] What will I gain? W e make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well. Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more. Our retail teams also have access to confidential wellbeing support from the Retail Trust. How do I apply? W e operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion . CVs are required for all applications; but we wont be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly and objectively. Owing to the nature of this position, any offer of employment for this role will be subject to a satisfactory basic DBS check. For more information on this career opportunity please visit our website or contact us at . For more updates on our work and careers, follow us on: Linked In , Facebook , Instagram , X and YouTube . Our vision is to create a charity where everyone feels like they belong, benefits from and participates in, the work we do. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. We want to see every candidate performing at their best throughout the job application process, interview process and whilst at work. We therefore ask you to inform us of any concerns you have or any adjustments you might need to enable this to happen. Please contact or 0 as soon as possible. Unfortunately, we are unable to recruit anyone below the age of 18, so that we can protect young people from health & safety and safeguarding risks. Read Less

Company Description

Location: Castle Court Shopping Centre, Unit 4 Shopping Centre, Belfast, United Kingdom, BT1 1DD

Salary: £12.60 per hour + an on-target bonus of 25%, paid out monthly based on your store's performance

Working Hours: Part time 12 hours across 2 days per week, including weekends on a rotation basis

Who We Are

We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today.

We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress.

We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves.

You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work.

Why VodafoneThree

Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last.

We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country.

You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone.

We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started.

The Three Store in Belfast's CastleCourt offers mobile phones, SIM plans, and broadband services, located in a vibrant shopping center surrounded by bustling retail outlets, cafes, and just a short walk from the city's historic Castle Gardens and the popular Donegall Place.

We pride ourselves on being more than just a store; we have the right team to be at our best, and our Retail Customer Advisors are at the heart of delivering first-class customer service.

Job Description

As a Retail Customer Advisor at Three UK, you will play a crucial role in understanding and meeting each customer's unique needs as they enter your store. Your dedication to customer service and your knowledge of our cutting-edge products and services will help us achieve unparalleled standards across Three while hitting sales targets together as a team.

Key Responsibilities:Customer Engagement: Enhance the customer journey through meaningful interactions, that leave our customers feeling positive and valued.Service Excellence: Create exceptional experiences through tailoring and promoting our innovative products and services. Performance Enhancement: Achieve personal and store Key Performance Indicators (KPIs) by driving sales and meeting performance goals.Solution Efficiency: Provide personalised solutions for customers with general mobile or network-related enquiries, ensuring a resolution is given promptly.Qualifications

It all starts with you. We are looking for individuals who want to 'wow' our customers by demonstrating how technology can transform everyday moments into something truly extraordinary.

Key qualities include:Customer Focused: A strong passion for delivering exceptional customer service and the ability to understand and meet customer needs.Team Collaboration: The ability to work well within a team, contributing to a positive and high-performing environment.Problem Solving: Resourceful and proactive in resolving customer enquiries and challenges.Full training will be provided so no prior knowledge of our products is required - ambition and the drive to learn matter most.

Be part of a business that invests in your talent, empowering you to innovate, collaborate and grow. We'll support you with ongoing development opportunities to build your skills and confidence, so you can own where you go as a Customer Advisor and beyond.

Additional Information

We are a business built on people. We work hard to look after our customers and each other and our inclusive culture will support and inspire you every day. We provide a competitive package of pay and benefits that reward you for your hard work while supporting your health and well-being.

At Three, we offer a range of benefits:A free staff handset + unlimited sim card4.5% employer pension contributionLife assuranceHoliday allowance of 31 days annual leave plus 2 bank holidays and 3 personal days (pro-rata)As a bonus, within retail, you will also receive:A Tastecard membershipMoney to spend with UberAccess to discounts across thousands of retailers, activities, gyms, and health clubs with our Perks at Work schemeOpportunity to win 'Three Celebrates' monthly and annual awardsWhat we offer

We care about our people's success by offering great pay, bonuses, up to 31 days off plus 2 bank holidays. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning & development tools.

Need to know

We believe everyone should have the opportunity to interview for a role that matches their skills. In collaboration with our Talent, Diversity & Inclusion teams and our employee-led DEI Networks, we identified a range of reasonable adjustments to help you feel comfortable and perform at your best self during the interview process. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please contact your recruiter directly or email jobs@three.co.uk for guidance.

We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements.

During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.

#VodafoneThree
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We are currently recruiting Admin Officers for our client based in Belfast City Centre. The successful candidates will be required to start once the vetting paperwork and ANI completed. Start date: 2nd February Rate of pay: £13.75PH Duration: 3/29/2026 with possible extension Hours of work: 37 Key Responsibilities: Overview: This telephony role supports the delivery of services for customers based in Great Britain within the Counter Fraud, Compliance and Debt (CFCD) Division. CFCD’s mission is to reduce fraud, error, and debt in the benefit system. Full training will be provided and lasts approximately 5 weeks and will be delivered in the office. Hybrid working will become available after the initial training period in line with the NICS hybrid working policy and subject to business need. The role will initially be full-time telephony with training for processing work delivered at a later date. Key Responsibilities: Handle inbound telephone calls in a professional and empathetic manner. Engage with vulnerable customers, providing high-quality service and support. Negotiate repayment of debts through effective communication. Contribute to a team environment and support shared goals. Meet performance targets and deadlines with accuracy and efficiency. Undertake processing work as required. Essential Skills & Attributes: Strong verbal and written communication skills. Effective call handling and customer service skills. Ability to build rapport with customers and colleagues. Basic IT skills and willingness to learn new systems. Good time management and organisational skills. Excellent interpersonal skills and a strong work ethic. Reliable attendance and punctuality. “ Essential Criteria applicants must have: 5 GCSE’s including Maths and English (Proof of certs required) Excellent IT skills, including use of Microsoft Word and Excel. Excellent communication skills. Please send your CV via the link or email RecCoBelfast Read Less

We're looking for a dedicated Senior Care Assistants to join our team throughout Belfast. As a Senior Care Assistant, you'll play a crucial role in providing high quality care and support to our service users, ensuring their wellbeing and comfort. With your healthcare experience and commitment to excellence, you'll make a meaningful difference in the lives of those we serve. We're proud to offer accredited development opportunities to help you further your career in homecare. Whether you're looking to expand your skills or advance into leadership roles, we'll provide the support and training you need to succeed.
Why choose us?Hourly rate: Monday-Friday £13.50Enhanced weekend rate Saturday & Sunday £14.50Sign On Bonus: Receive a £500 bonusEmployee Recognition: Be celebrated with awards Employee of the Month, Employee of the Quarter and Employee of the YearRefer a Friend: Earn £200 for successful referralsCareer progression & education opportunitiesCycle to Work SchemeWellbeing packageLocal business benefits
Qualifications & Experience Communication Skills: Good standard of English both spoken and writtenDrivers licence: Must be a driver with access to your own car and appropriate insurance for vehicle business purposes6 months experience in formal care settingDesirable criteria:NVQ level 2 in care or equivalentNISCC registered or willing to undertake if successful. Key Roles & Responsibilities Will be expected to have empathy, understanding and a caring attitudeProvide a high quality standard of care to our company clientsResponsible for click over of care runsMonitoring callsTo participate in the oncall phone on working weekend as required and to cover in the absence of Area ManagerTo participate in the shadowing and 12week induction of all new staff for designated area, ensuring that all documentation is completed and submitted to Area Manager on the deadlines providedTo effectively report any Staff or Client concerns, grievances and complaints to Area ManagerTo ensure that all Care Staff have a supply of protective items (aprons and gloves) as requiredTo be coresponsible along with the Area Manager for the review and maintenance of client care folders on a monthly basis. Ensuring that all details are uptodate and of a high standardCarry out Client risk assessments and report promptly to Area ManagerTo maintain confidentiality in accordance to the Company HandbookTo comply with policies and procedures contained in Connected Health Policies and Procedures Manuals including the Connected Health Company HandbookTo participate in emergency cover as requiredTo participate in training and further development as requiredAny other duties applicable to the post as request by Management.To undertake any other reasonable duties as required*
About UsAt Connected Health, we don't just offer a job - we offer careers that are at the forefront of transforming the way homecare is delivered across Northern Ireland and Ireland. We recognise that the individuals we employ are pivotal to driving this transformation within the sector. That's why, at Connected Health, our mission is unwavering: to continually attract, recruit, and develop the finest homecare team.
Connected Health is an equal opportunities employer and is committed to promoting equality of opportunity, good relations, respect for diversity and inclusion in the workplace and the delivery of its services to clients. It is also committed to ensuring that the talents and resources of all its employees are utilised to the full. Connected Health welcome applications for all job roles from members of all communities.
https://connectedhealth.co.uk/wpcontent/uploads/2024/05/RecruitmentofExoffenderspolicy.pdf
*Candidates who are successful at interview will be subject to background checks including, but not limited to, satisfactory references and an enhanced police check.*
#SCA Read Less

We’re currently recruiting for a Senior Salesforce Administrator to join our team! We are seeking an experienced Senior Salesforce Administrator to play a pivotal role in the design, implementation, and ongoing optimisation of Salesforce across TFP Systems. This is a hands-on, senior role where you will work closely with internal stakeholders and our Salesforce implementation partner during the initial transformation phase, before taking longterm ownership of the platform.
You will be responsible for ensuring Salesforce is configured to meet real business needs, driving adoption across departments, and helping TFP Systems unlock value from Sales Cloud, Service Cloud, Agentforce, and Data Cloud.
Company Purpose TeamFeePay is a software platform for grassroots football clubs, helping club committees and volunteers with their club development needs and day-to-day management. Our software and account-managed service support clubs with our 5-Pillar Club Development approach.
1. Finance2. People3. Governance4. Facilities & Equipment5. Football
Employee Benefits • A collaborative and supportive culture and working environment• Competitive salary and bonus• Vitality healthcare• Standard pension and holidays• Professional development opportunities.
Key Responsibilities Salesforce Platform Ownership• Own the day-to-day administration and configuration of Salesforce• Act as the internal Salesforce subject-matter expert• Take ownership of the Salesforce foundation once delivered by the implementation partner.
Solution Design & Build • Design and build scalable solutions primarily across Sales Cloud, with exposure to Service Cloud, Agentforce, and Data Cloud• Build and maintain complex Flows to automate business processes• Configure objects, fields, validation rules, page layouts, permissions, and security model• Support the configuration and optimisation of Service Cloud, including case management, queues, and service processes (where applicable).
Stakeholder & Partner Collaboration • Work closely with business stakeholders to gather requirements and translate them into Salesforce solutions• Liaise with 3rd-party Salesforce partners, ensuring quality delivery and effective knowledge transfer• Challenge requirements where appropriate to ensure solutions are scalable and aligned with Salesforce best practice.
Adoption, Enablement & Training • Drive Salesforce adoption across sales, service, and operational teams• Create and deliver user training, documentation, and release communications• Provide ongoing support and continuous improvement of the platform.
Data & AI Enablement • Support the use of Data Cloud to improve reporting, segmentation, and insights• Work with Agentforce and AI-driven capabilities to enhance productivity and decision-making• Maintain data quality, consistency, and governance across Salesforce.
Experience & Qualifications Essential • Proven experience as a Salesforce Administrator in a complex, multi-stakeholder environment• Strong hands-on experience configuring Sales Cloud• Advanced experience building Flows and automating business processes• Excellent business-facing skills with the ability to gather and translate requirements• Strong understanding of Salesforce security, permissions, and data model• Salesforce Administrator Certification (ADM-201)
Desirable • Experience or strong understanding of Agentforce and AI capabilities within Salesforce • Exposure to Data Cloud or large-scale data integrations• Experience working alongside Salesforce implementation partners• Experience with Service Cloud, including case management, queues, and omni-channel• Additional Salesforce certifications (Advanced Administrator, Sales Cloud Consultant, Service Cloud Consultant, etc.)  Read Less

Job Description

Salary & Earnings Potential: £29,000 with uncapped commission - OTE £50k+We are looking for highly motivated people with great communication skills to join our team as Sales Executives. The ideal candidate will be someone who thrives on engaging prospective customers via profiled but often cold leads, talking to them about their digital marketing needs, and recommending solutions that will deliver real value for their business. An already accomplished sales professional, you need to be highly organised, able to learn quickly, and be digitally savvy.Start date: 2nd March Belfast office basedWorking Hours: Monday to Thursday 8.30am - 5pm, Friday 8.30am - 4pm, no weekends! - Please ensure you can commit to the required working hours for this role before submitting your application. Why join us?Gold Award Incentive: Two-day luxury trip to the Algarve for top performers Uncapped Bonuses: A strong motivator for ambitious sales professionals Career Progression: Yell offers excellent opportunities for advancement, with 93% of current management promoted from withinEmployee Assistance programme: 24/7 support availableExclusive discounts: Save big at 900+ outlets, from groceries and fashion to tech and travelWellbeing: Access a wide range of resources to support your mental, financial, and physical health – including discounted gym memberships, free eye tests, and savings on eyecarePension: Excellent pension scheme available (eligibility criteria apply)Everyone’s covered: Life insurance for all team membersSupportive Team Environment: Leadership is actively involved and supportiveProven Product Set: Customers love what’s being offered—this builds trustDevelopment Opportunities: Access to training through the Aspire Programme for continuous skills growth.Inclusive Culture: Yell values diversity and inclusion, welcoming applicants from all backgrounds. Key Responsibilities:Identify Key Opportunities: Proactively identify and capitalise on opportunities to recommend tailored solutions for targeted customer profiles, driving meaningful engagement and results.End-to-End Digital Advertising Management: Lead the process of recommending, securing, onboarding, and managing digital advertising solutions, ensuring seamless execution and client satisfaction.Collaborative Product Development: Partner closely with product development teams to ensure marketing solutions meet and exceed customer expectations, optimising effectiveness and user experience.Data-Driven Insights: Continuously monitor product performance, providing clients with actionable insights and data-driven recommendations that maximise return on investment (ROI) and campaign success.Industry Expertise: Stay ahead of industry trends, algorithm updates, and emerging advertising technologies to maintain a competitive edge and offer innovative solutions to clients.Comprehensive Client Reporting: Deliver detailed, insightful reports on campaign performance, providing clear analysis and strategic recommendations for ongoing optimisation and success.Creative Team Alignment: Conducting thorough and effective briefings for creative teams, facilitating the development of compelling ad copy, visuals, and video content that resonates with target audiences and drives results.
Qualifications

Essential Requirements:We’re seeking driven and dynamic individuals who brings a blend of strategic thinking, communication excellence, and a passion for digital marketing. The ideal candidate will have:Sales Experience: Proven track record in high-level sales roles, including closing Target-Oriented: Highly motivated by goals, consistently achieving and surpassing targets with a results-driven mindset.Exceptional Communication: Excellent verbal and written communication, with the ability to deliver compelling presentations and articulate complex concepts to clients and stakeholders.Customer-Centric Approach: Focused on understanding customer needs and delivering tailored, value-driven recommendations that align with their goals and drive success.Resilient and Tenacious: Demonstrates unwavering determination to persevere through challenges, maintaining motivation and bouncing back quickly from setbacks.Multi-Tasking and Client Management: Ability to efficiently manage multiple clients and campaigns simultaneously, ensuring high levels of customer satisfaction and campaign success.Adaptable: Flexible and resourceful, able to pivot quickly in response to changing situations, evolving customer demands, and product advancement Desirable:Expert in Cold Outreach: Skilled in engaging cold leads, particularly within established businesses, with a strong ability to build rapport and generate interest.Experience in Digital Advertising Sales: Demonstrated expertise in selling digital advertising solutions, including PPC, performance marketing, and other digital strategies.
 Join a team where values drive impact
We’re looking for individuals who are passionate about creating exceptional customer experiences, thrive in collaborative environments, and take ownership of their actions. If you’re courageous in your pursuit of excellence and committed to doing the right thing, we want to hear from you. Be part of a culture that celebrates integrity, determination, and teamwork, where your contribution truly matters.

Additional Information

Application Process:After submitting your application, we will carefully review your CV. If your profile aligns with our needs, we will invite you to a preliminary telescreen. Should you succeed in this stage, you will be invited to an in-person interview, where we’ll explore your experience, motivations and values.At Yell, diversity and inclusion are integral to our mission to grow, evolve, and transform. We are an equal opportunity employer, welcoming applicants from all backgrounds.If you're a motivated and goal-oriented sales professional looking for a new challenge, this could be the ideal role for you. Apply now to join a market leader in digital marketing services.Feel free to reach out if you have any questions about the role or need assistance applying!YELLTELE Read Less

Job Description

As a Retail Customer Advisor at Three UK, you will play a crucial role in understanding and meeting each customer's unique needs as they enter your store. Your dedication to customer service and your knowledge of our cutting-edge products and services will help us achieve unparalleled standards across Three while hitting sales targets together as a team.Key Responsibilities:Customer Engagement: Enhance the customer journey through meaningful interactions, that leave our customers feeling positive and valued.Service Excellence: Create exceptional experiences through tailoring and promoting our innovative products and services. Performance Enhancement: Achieve personal and store Key Performance Indicators (KPIs) by driving sales and meeting performance goals.Solution Efficiency: Provide personalised solutions for customers with general mobile or network-related enquiries, ensuring a resolution is given promptly.
Qualifications

It all starts with you. We are looking for individuals who want to 'wow' our customers by demonstrating how technology can transform everyday moments into something truly extraordinary.Key qualities include:Customer Focused: A strong passion for delivering exceptional customer service and the ability to understand and meet customer needs.Team Collaboration: The ability to work well within a team, contributing to a positive and high-performing environment.Problem Solving: Resourceful and proactive in resolving customer enquiries and challenges.Full training will be provided so no prior knowledge of our products is required - ambition and the drive to learn matter most.Be part of a business that invests in your talent, empowering you to innovate, collaborate and grow. We'll support you with ongoing development opportunities to build your skills and confidence, so you can own where you go as a Customer Advisor and beyond.

Additional Information

We are a business built on people. We work hard to look after our customers and each other and our inclusive culture will support and inspire you every day. We provide a competitive package of pay and benefits that reward you for your hard work while supporting your health and well-being.At Three, we offer a range of benefits:A free staff handset + unlimited sim card4.5% employer pension contributionLife assuranceHoliday allowance of 31 days annual leave plus 2 bank holidays and 3 personal days (pro-rata)As a bonus, within retail, you will also receive:A Tastecard membershipMoney to spend with UberAccess to discounts across thousands of retailers, activities, gyms, and health clubs with our Perks at Work schemeOpportunity to win ‘Three Celebrates’ monthly and annual awardsWhat we offerWe care about our people’s success by offering great pay, bonuses, up to 31 days off plus 2 bank holidays. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning & development tools.Need to knowWe believe everyone should have the opportunity to interview for a role that matches their skills. In collaboration with our Talent, Diversity & Inclusion teams and our employee-led DEI Networks, we identified a range of reasonable adjustments to help you feel comfortable and perform at your best self during the interview process. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please contact your recruiter directly or email jobs@three.co.uk for guidance.We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements.During the interview, we want you to rely on your own knowledge and skills to show us who you really are—your personality, creativity, and abilities. Above all, we’re looking for authenticity and can’t wait to get to know the real you.#VodafoneThree
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Full-Time or Part-Time Job Opportunity: Dental Therapist (Direct Access) Location: Belfast area (multiple local practices available to suit your commute)
Hours: Full-time or part-time available (flexible working patterns, including Saturdays) Are you an experienced, confident, and passionate Dental Therapist/Hygienist looking for a flexible role with genuine development potential? We are recruiting across the Belfast area and can place you in a practice aligned with your travel preferences and availability. This opportunity is also well-suited to Dental Therapists currently working in England who are considering relocation to Northern Ireland. With multiple practices across the Belfast area, we can support a smooth transition by matching you to a suitable location and working pattern. This role is additionally appropriate for dentists preparing for the ORE who wish to gain valuable UK clinical experience while completing their exams. Key Details (Please Read) Role: Dental Therapist, Direct Access Working pattern: Full-time or part-time options available Flexible days and hours depending on availability and practice needs Minimum experience: Minimum 7 years post-graduation clinical experience Experience across NHS and private dentistry preferred Registration: Current GDC registration as a Dental Therapist Direct Access competency: Fully trained and competent to practise under Direct Access regulations Certificate of Sponsorship (COS): Available for the right candidate Your Responsibilities Deliver high-quality dental hygiene and direct access therapy services to NHS and private patients Provide patient-centred preventive care, education, and treatment planning Work collaboratively with qualified dentists, dental nurses, treatment coordinators, and practice managers Maintain accurate clinical records and adhere to infection prevention and cross-infection protocols Work autonomously under Direct Access, with clinical support and mentorship available Core Clinical Competencies (Desired/Expected) Candidates should demonstrate confidence and proficiency in some or all of the following: Periodontics: Scaling, RSD, periodontal charting and maintenance Restorative support: Composite work, crown support polishing, minimally invasive approaches Preventive care: Fluoride applications, fissure sealants, risk-based patient education Paediatric dentistry: Behaviour management, preventive programmes Radiography: Imaging and interpretation within scope Digital dentistry: Intraoral scanning, digital charting, CAD/CAM familiarity (desirable) Orthodontic support: Impressions, fixed/removable appliance support Aesthetic work: Shade matching, whitening protocols, cosmetic polishing Endodontic / Prosthodontic support: Assisting and adjustments as required Oral surgery support: Simple extraction support and suturing experience is beneficial Technical & Professional Skills Excellent manual dexterity and indirect-vision proficiency Strong infection control and cross-infection prevention practices Accurate, compliant, and timely clinical documentation Effective time management and treatment prioritisation Ethical decision-making, safeguarding awareness, and confidentiality compliance Faculty-Assessed/Benchmarked Skills You should be able to demonstrate competency in: Clinical judgement and reasoning Technical precision and finishing quality Patient communication, informed consent, and education Outcome evaluation, professional reflection, and audit compliance Record standardisation and procedural governance What We Offer Full-time or part-time flexibility with scope for growth Multiple Belfast-area practices available, matched to your commute or relocation plans Modern, well-equipped clinics with digital systems Full induction, mentorship, and CPD support Mixed NHS and private caseload Career progression and specialisation opportunities Certificate of Sponsorship available (where applicable) Why Join Us? We are a forward-thinking dental organisation focused on clinical excellence, mentorship, and a positive workplace culture. If you value autonomy within a supportive team that invests in your development and well-being, this role offers an excellent next step, whether you are locally based or relocating from England. Click ‘Apply’ to submit your CV. Read Less

We are currently recruiting an X2 Admin Officers for our client based in Belfast City Centre. The successful candidates will be required to start once the vetting paperwork and ANI completed. Start date: 23rd February Rate of pay: £13.75PH Duration: 3/29/2026 with possible extension Hours of work: 37 Key Responsibilities: The main business of the Child Maintenance Service is to promote the financial responsibility parents have for their children; to provide information and support for parents to enable them to make effective child maintenance arrangements; and to provide an efficient statutory maintenance service with effective enforcement powers. You will work as a member of a team in a busy and fast paced environment providing an efficient and effective service to our customers. Staff are expected to contact customers by phone to enable us to gather information and process applications and changes as quickly as possible. Dealing with inbound calls and making outgoing calls are an integral part of the work in CMS. You should remember that your actions in dealing with cases can have a major impact on the lives of our customers so your calculations must be accurate and decisions fully recorded. When you complete your training you will join one of our business teams and while your specific duties will depend on the team in which you are placed, dealing with customers by phone will be a major part of your work. Duties will include Call handling Handling inbound calls from Paying Parents (PP), Receiving Parents (RP), and potentially Employers. There may be some outbound calls to be made. Managing customer’s expectations, taking the time to explain processes clearly and providing realistic and accurate timeframes for action to be completed. Collecting and recording evidence and information by phone to speed up the processing of new claims and to action ‘change of circumstance’ requests quickly and accurately to ensure paying cases continue paying. Handling all calls in a calm and professional manner Other duties/responsibilities: Where appropriate, making decisions in relation to maintenance calculations and recording those decisions fully and accurately Making appropriate use of Child Maintenance computer systems to record and retrieve information Taking efficient and effective action on all incoming correspondence to deliver a high-quality customer service Using available ‘tracking tools’ to manage own workload and contribute to achieving the organisations targets Ensuring adherence with GDPR by ensuring that all customer information is held appropriately and securely. Essential Criteria applicants must have: 5 GCSE’s including Maths and English (Proof of certs required) Excellent IT skills, including use of Microsoft Word and Excel. Excellent communication skills. Please send your CV via the link or email  Read Less

Job Description Aileen Mark | 028 2563 1555 | Aileen@riadaresourcing.com HR Assistant - Belfast An excellent opportunity has arisen for an HR Assistant to join the Public Sector in Belfast. Apply today to find out more! About the role: £12.31 per hour  Monday to Friday, 9:00am - 5:00pm 37.5 hours a week  Temporary from 02/02/2026 until 31/03/2026. Location: Office-based, Franklin Street, Belfast Public sector What you'll be doing in this role: Provide high quality routine administrative support to individual sections within HR ensuring the effective operation of systems and procedures. Assist in the administration and implementation of administrative systems within HR. Manage the administration of the office ensuring a continual high standard of service is provided to all staff, customers, members of the public and suppliers. Effectively prepare reports, documents and proposals for senior staff within the department as well as supplying advice and assistance as required. Continually seek to improve the service delivered within the department by committing to attend personal development training, demonstrating a team work ethic and embracing change. Provide high level service to all stakeholders.
What you'll need for this role: Five GCSE’s (including GCSE English Language and GCSE Maths (Grades A* - C) or equivalent qualification to demonstrate literacy and numeracy or Higher Qualification or 18 months relevant experience. One year’s experience using Microsoft Office Packages (Word, Excel, PowerPoint, SharePoint, MS Forms, Email) or similar. Ability to communicate effectively to meet the needs of the post in full.  Ability to use own initiative and work independently or as part of a team. If this sounds like the next step in your career, we’d love to hear from you! Even if you don’t meet every listed requirement, we encourage you to apply – we may have other suitable roles for you. Read Less

Description :
This job is responsible for connecting clients with the breadth of solutions that the bank offers to help achieve financial goals. Key responsibilities include balancing service requests and sales opportunities, providing subject matter expertise on financial solutions, asking clients probing questions to understand life and financial goals, and pairing new solutions and services to meet client needs.Responsibilities:Works with clients to build and deepen relationships by uncovering financial needs and recommending the best products, services, and solutions to meet those needsResponds to customer inquiries and concerns, creating customized solutionsSells and fulfills banking products including checking and savings accounts, credit cards, Certificate of Deposits (CDs), Individual Retirement Accounts (IRAs), and loansIdentifies client needs for licensed sales functions, making referrals to Line of Business partnersQuotes rates, terms, and programs for banking solutionsManages risk in every business, product, and service transaction leveraging available toolsRequired Qualifications:Displays passion, commitment and drive to deliver an experience that improves our clients’ financial livesCommitment to teamwork and the flexibility to work the schedule, including weekends and holidaysAbility to engage with clients and seek to understand their needs while actively sharing options using plain language, building rapport and handling objectionsComfortable receiving ongoing performance feedback and coachingComfortable with ongoing change and learning new technology/processesMinimum of an intermediate level of proficiency with computersSelf-motivated with excellent organizational skillsStrong decision-making and problem-solving skillsDesired Qualifications:Experience in the banking/financial industryExperience working in a call centerExperience in telephone sales​Skills:Attention to DetailClient Solutions AdvisoryCustomer and Client FocusInterpret Relevant Laws, Rules, and RegulationsAdaptabilityClient Experience BrandingCustomer Service ManagementIssue ManagementProblem SolvingActive ListeningBusiness DevelopmentConsultingReferral IdentificationResearchMinimum Education Requirement: High School Diploma / GED / Secondary School or equivalentShift:1st shift (United States of America)Hours Per Week: 40 Read Less

VANRATH are pleased to be working with a leading organisation to recruit a Personal Assistant. This role offers the chance to join a highly respected company that provides excellent employment and one of the best benefits packages in the sector. Location: Belfast Contract: Permanent, Full-Time (Monday-Friday) Hybrid: 3 office days / 2 home-based Rewards & Benefits Salary: Negotiable - dependent on experience + Excellent Benefits Key Responsibilities Job spec available upon application / request About You Working Experience as a Personal Assistant / Executive Assistant / Secretary For further information on this vacancy, or any other job in Belfast or wider Northern Ireland, please apply via the link below or contact Jack Groves in the strictest confidence via Vanrath. Without a doubt, this is the best recruitment agency I've worked with. Robbie Lemon was exceptionally professional, approachable, and supportive throughout the entire process. He took the time to truly understand my requirements and secured a placement that was an ideal fit. Robbie was always thorough, responsive, and a genuine pleasure to deal with. I honestly couldn't recommend him highly enough-if you're searching for a recruiter who delivers real results, Robbie is second to none. Thank you for all the hard work and dedication. This company has helped me secure work on several occasions over the years, and the service has always been outstanding. I'm now at a stage where I can contact Daniel Morgan directly, confident he will find an employer that suits both my professional goals and my work-life balance. I've been lucky enough to receive offers for every role I've interviewed for through Vanrath, which speaks volumes about how well they match candidates with employers. Huge thanks to Dan for his continued commitment and support. An excellent service from start to finish. Chanel was one of the most helpful, proactive, and communicative professionals I've ever dealt with. Thanks to her guidance and support, I secured a better role along with a noticeable pay increase. I would strongly recommend Vanrath and their outstanding consultants to anyone considering a new career opportunity or progression. I would highly recommend this agency due to the efficiency, professionalism, and genuine support of the staff. I worked closely with Chris, who consistently went above and beyond what was expected. The level of communication before and after interviews was invaluable, helping me fully understand employer expectations and prepare effectively. That insight can truly make the difference between success and disappointment, and Chris delivered it perfectly. Skills: executive assistant personal assistant pa assistant secretary administrator ea Benefits: Fantastic Benefits Package Read Less

Your newpany Hays has been retained by one of the leading contractors in Northern Ireland to resource an experienced Civils Planner on a fulltime and permanent basis. Based in Belfast, this building & civils contractor has been successfully operating throughout the UK & Ireland for over 50 years. They have developed a strong reputation for delivering design, build and cost solutions to a variety of clients, including those operating in the heavy civils, marine, renewable,mercial, defence and life sciences sectors. Due to continued success in being awarded new civil engineering contracts, thispany now requires a Civils Planner to be based in their Belfast office with limited UK travel.

Your new role
As the successful Planner, you will be experienced with delivering civils engineering projects and will provide the pre-construction/tender and live project delivery planning resource for civil engineering projects.As the Civils Planner will report directly to the Head of Planning, you will be based at this contractor's Belfast office and be required to travel throughout the UK to assist in delivery of our projects.The Planner (Civils) will be responsible for the following duties:Primarily act as the main contact to provide planning input to deliver live civils projects.Provide pre-construction input with the support of the Planning Department / Pre-construction teamProduce project delivery programmes and provide the planning functions required, CPA, resourcing, cost loading, S-curves, EVM, quality checks, etc.Produce and develop pre-construction programmes, incorporating design and procurement elements, to facilitate the delivery programmeDevelop and monitor live project programmes, including producing progress reportsBe able to deliver programmes in industry standard project management software applications, including Powerproject, P6 & Microsoft Project.Provide the planning function to successfully deliver the requirements of both traditional ICE and NEC contractsBe available to travel to sites throughout the UK to deliver programme/planning functions as requiredWhat you'll need to succeedTo be successful in this role, you will have a higher level / degree level qualification.Minimum 5–10 years’ planning experiencePrior experience in a planning position or a similar role in the civils / construction industry, delivering high quality projects as well as tender experienceProficient with industry standard project management software applications, specifically Powerproject, P6 and Microsoft ProjectExperienced in delivering various types of schemes, including infrastructure, marine works, energy, environmental, geotechnical and construction engineeringFamiliar with the planning demands of the various types of civils contracts, specifically JCT and NEC requirementsFully conversant with various contract procurement routes and planning requirementsExperience in claims/delay analysis and forensic planning would be advantageous.
What you'll get in return
This is a permanent vacancy with one of the region’s best known main Construction Contractors. They have placed a very high importance on this role, where the successful individual will work within a strong and knowledgeable team. In return, this contractor offers a permanent opportunity with clear career progression opportunities and a highly attractive remuneration package.Travel will be limited with a successful candidate being primarily based in the Belfast office.You will be afforded a host ofpany benefits as well as standard pensions, holidays and benefits. The role will offer a negotiable package based on your experience.

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6-9 month contract4 days onsite 1 day work from homeAbout Our ClientThis is an exciting opportunity to join a medium-sized company within the industrial/manufacturing industry. The organisation is well-regarded for its commitment to operational excellence and fostering a supportive environment for its employees.Job DescriptionProvide strategic HR support to align with business objectives.Advise and coach managers on employee relations matters.Analyse HR metrics to inform decision-making and strategy.Support the implementation of HR policies and procedures.Lead talent development initiatives to support workforce growth.Collaborate with leadership on workforce planning and organisational design.Ensure compliance with employment legislation and company standards.Facilitate change management and employee engagement programmes.The Successful ApplicantA successful Interim HRBP should have:Strong knowledge of HR practices and employment legislation in NI and ROI.Experience in the industrial/manufacturing sector.Proven ability to manage employee relations and organisational change.Skills in analysing HR data and applying insights effectively.Capability to develop and implement HR strategies aligned with business needs.What's on OfferCompetitive salary ranging from £60,000 - £65,000 plus some benefitsOpportunity to work in a collaborative and professional environment in Belfast.Chance to contribute to the success of a respected industrial/manufacturing organisation.Fixed-term contract offering valuable experience in Human Resources.Take the next step in your HR career by applying for this Interim HRBP role today! Read Less

East Belfast Caregiver / Domiciliary caregiver/care assistant Earn £14 £16.50 per hour(enhanced rate for bank holidays). Minimum 1-hour visits no rushed appointments Paid Mileage and Paid travel time between calls Would you like a meaningful job that brings joy and dignity to others, while giving you the flexibility and support you deserve? At Visiting Angels Northern Ireland, we believe that caregiving is more than just a job, its a calling. Whether youre an experienced carer or new to the field, we offer full training, ongoing support, and the opportunity to be part of a team that truly values your work. What We Offer: Excellent pay rates with paid travel time £14 £16.50 per hour Enhanced Bank Holiday Pay Carer Centric Organisation Paid Mileage Paid Annual Holidays Guaranteed annual pay rise 5% Full paid induction and training & ongoing professional development Paid NISCC & Access NI Paid MOT fees for caregivers Flexible shifts that fit your lifestyle Minimum 1-hour visits no rushed appointments Real-time support & care plan access via Birdie (our digital care platform) Company mobile phone for smoother communication Blue light card Benefits Refer an Angel scheme What Youll Do: Provide personal care, companionship, and emotional support Help with light housekeeping and meal preparation Assist with medication Support clients with mobility and promote independence Build meaningful relationships with clients and their families Maintain clear records and update care notes by adhering to RQIA, GDPR guidelines. What Were Looking For: A caring, compassionate personality with good communication skills Someone who is reliable, empathetic, and passionate about making a difference Full UK driving licence and access to your own vehicle Experience in care is welcome, but not essential full training and Induction provided Right to work in the UK Must be 18+ Read Less

Job Description Contact Wendy Blair | 028 2563 1555 | Wendy@riadaresourcing.com  Technical Support Officer - Northern Ireland Housing Executive - Belfast  The Technical Support Officer will have responsibility for the co-ordination and completion of a programme of technical assessments which supports the delivery of the Social Housing Development Programme and its agreed performance objectives, including the production of reports and recommendations for actions. About the role:  £19.32 per hour Monday to Friday flexi-time with core hours 37 hours a week Location: Belfast, (possibility of hybrid working) Holidays: 35 days pro rata Duration: Temporary, ongoing  Public Sector  What you'll be doing in this role: To ensure an agreed programme of applications for Project Approval are technically assessed (taking account of Design Compliance, Costs and Value For Money) so as to facilitate required starts and associated budget expenditure within each financial year period. Undertake pre-assessment discussions with Housing Association (HA) partners via ad-hoc meetings as necessary, in order to facilitate a timely scheme approval process. Provide technical advice and assessment in response to queries from external partners such as (HA's/DfC/DoF) and NIHE colleagues (Place Shaping/Supporting People/Housing Services) as required. Undertake audit of agreed sample of completed SHDP funded new-build schemes to ensure that completed schemes comply with proposals as approved by DPG (via site visits & As Built drawing checks). To undertake ongoing learning and development opportunities and share knowledge to ensure consistent assessment of all funding approvals. To ensure the completion of technical assessments to include new build, adaptations and other funding streams as required. Build on existing partnerships working arrangements with DfC (Housing Investment and Housing Advisory Branch) and external stakeholders as appropriate. Provide input into reviews and consultations exercises as directed by the Technical Standards Manager/Head of Development Services. What you'll need for this role: Registered Architect OR graduate in Architecture with a minimum of 2 years of relevant experience OR BTEC Higher Certificate / Diploma or equivalent in Architecture / Construction related discipline with a minimum of 3 years of relevant experience OR minimum of 5 years of relevant experience Experience in Housing Scheme Design Process compliance (including compliance with relevant standards and / or funding criteria Experience in Housing Scheme Development process and associated barriers to successful delivery Experience of successful partnership, working with key stakeholders engaged with housing development Experience of technical assessment of project proposals and the production of reports with clear recommendations IT/ Microsoft Office Proficiency - Advanced Possess a current driving licence or have access to a form of transport that enables candidate to meet the post requirements in full As part of the reference checking and vetting process for this position you will be requested to undertake a Basic AccessNI Disclosure. Having a criminal record will not necessarily be a bar to obtaining a position. If this sounds like the next step in your career, we’d love to hear from you! Even if you don’t meet every listed requirement, we encourage you to apply – we may have other suitable roles for you. Read Less

JOB PURPOSETo actively participate in the daily operation of the Catering Unit under the direction of the Senior/Unit Catering Supervisor.
Team participation is essential to provide an efficient hygienic service, to achieve customer satisfaction and to promote sales within the unit.
MAIN DUTIES AND RESPONSIBILITIES
1. Basic preparation of food and beverages, including the preparation of vegetables and snacks using appropriate equipment.
2. Simple cooking, including the reconstitution of prepared food.
3. Organising and controlling food service points.
4. Transferring and serving meals and snacks including transported meals.
5. Assisting with the promotion of meals to pupils, parents and principal.
6. Maintaining regular contact with the central kitchen, if applicable, with regard to all aspects of service delivery.
7. Preparing the dining area:
(a) Setting out dining room tables, chairs, benches and serving points as required by the meals service.
(b) Setting tables, laying out of cutlery, water jugs, etc.
8. Completing general kitchen and dining room duties including washing up, clearing away equipment including tables, chairs and benches*. 
9. Cleaning the kitchen/servery, dining room and equipment including floors and walls*.
10. Recording temperatures for control purposes as required.
11. Securing premises as required.
12. Completing duties as delegated in connection with service provision.
13. Carry out all duties to comply with:
(a) Acts of Parliament, Statutory Instruments and Regulations and other legal requirements;
(b) Codes of Practice
14. Carry out all duties in the working conditions normally inherent in the particular job.
15. Complete all necessary administration.
16. Carry out duties for jobs up to and including those in the same grade, provided such duties are within the competence of the employee.
17. Promote and adhere to the Values/ethos of the School. * Note: Where part of the school premises are used for the dual purpose of consumption of food and educational purposes, non catering staff are responsible for the cleaning of the room. Read Less

The Privacy, Data Transfers and Records Management Risk and Strategy Lead is primarily responsible for;Enterprise Risk Management:Manage and report on Citi's risk appetite for Privacy, Data Transfers, and Records Management, including metric strategy and production.Strategic Initiatives:Lead and execute strategic initiatives for the Information Management, Privacy and Cross Border Data Transfers (IMPaCT) Function to drive business value and support senior leadership priorities.Function Oversight:Ensure effective operation of the IMPaCT Function, covering financial management, communications, and compliance with Citi's risk and control frameworks.Excellent communication and problem solving skills required in order to negotiate internally, often at a senior level and across multiple different teams. Responsibilities:  Responsible for overseeing and coordinating 1LoD risk appetite activities for the IMPaCT FunctionResponsible for overseeing the IMPaCT functions business execution activities, including financial management, communications and compliance with Citi risk and controls frameworksDeliver the IMPaCT Functions enterprise risk appetite metic strategy (including metric production activities where required) and coordinate with multiple teams across the IMPaCT function to ensure effective processesInfluences and negotiates with senior leaders (across multiple functions)Collaborate with Technology, Operations, Information Security, Risk management, Compliance and other organizations across Citi to develop and implement effective solutions and process delivery, including technology investment request optimization for IMPaCT technology solutionsPreparation of clear, accurate and timely reports and escalations on risks, risk mitigation measures and compliance activities Qualifications: ​10+ years of relevant experience in management consulting, strategy consulting or risk management, including experience overseeing functional operationsStrong understanding and experience with governance programs and risk appetite frameworks.Demonstrated ability to execute strategic initiatives and drive business value.In-depth knowledge of risk and control frameworks.Communicates effectively, develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences; able to drive consensus, and influence relationships at all levelsCollaborates effectively by building partnerships and working well with others to meet shared objectivesAbility to gain confidence and trust of others through honesty, integrity and authenticityStrong negotiation, influencing and stakeholder management skills across a variety of stakeholders at different levelsOptimizes work processes by balancing effective / efficient processes with a focus on continuous improvement. Demonstrates ability to balance between understanding the “big picture” while paying close attention to detailOrganizational savvy; understands systems, management processes, knows where to go for information and how to interpret themEducation Bachelor's/University degree, Master's degree preferred What we’ll provide youBy joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:27 days annual leave (plus bank holidays)A discretional annual performance related bonusPrivate Medical Care & Life InsuranceEmployee Assistance ProgramPension PlanPaid Parental LeaveSpecial discounts for employees, family, and friendsAccess to an array of learning and development resources
 Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive.#LI-RH4------------------------------------------------------Job Family Group: Data Governance------------------------------------------------------Job Family:Data Privacy & Data Transfers------------------------------------------------------Time Type:Full time------------------------------------------------------Most Relevant Skills Constructive Debate, Data Governance, Data Management, Internal Controls, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Regulatory Management, Risk Controls and Monitors.------------------------------------------------------Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------ Read Less