• T

    Customer Service Advisor - Natwest/Ulsterbank Belfast  

    - County Antrim
    Looking for a permanent, rewarding role in Belfast City Centre that fi... Read More
    Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team.

    Why work with us? £26,200 annual salary Save on commuting costs with only 2 days in the office each week once you have successfully passed grad bay Cut down down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: Various start dates from 5th January 2026 to 9th March 2026 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history
    Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job!

    You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay.

    Key Responsibilities

    At first point of contact, provide outstanding customer service and help the organisation to achieve its goals.

    Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs

    Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience

    Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes.

    Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience
    What you'll do

    In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings.

    Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met.
    The skills you'll need

    To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs.

    Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset.
    We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude

    Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.

    Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

    Read Less
  • T
    Looking for a permanent, rewarding role in Belfast City Centre that fi... Read More
    Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team.

    Why work with us? £26,200 annual salary Save on commuting costs with only 2 days in the office each week once you have successfully passed grad bay Cut down down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: Various start dates from 5th January 2026 to 9th March 2026 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history
    Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job!

    You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay.

    Key Responsibilities

    At first point of contact, provide outstanding customer service and help the organisation to achieve its goals.

    Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs

    Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience

    Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes.

    Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience
    What you'll do

    In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings.

    Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met.
    The skills you'll need

    To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs.

    Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset.
    We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude

    Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.

    Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

    Read Less
  • T

    Customer Service Advisor - Natwest/Ulsterbank Belfast  

    - County Down
    Looking for a permanent, rewarding role in Belfast City Centre that fi... Read More
    Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team.

    Why work with us? £26,200 annual salary Save on commuting costs with only 2 days in the office each week once you have successfully passed grad bay Cut down down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: Various start dates from 5th January 2026 to 9th March 2026 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history
    Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job!

    You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay.

    Key Responsibilities

    At first point of contact, provide outstanding customer service and help the organisation to achieve its goals.

    Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs

    Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience

    Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes.

    Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience
    What you'll do

    In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings.

    Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met.
    The skills you'll need

    To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs.

    Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset.
    We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude

    Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.

    Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

    Read Less
  • T

    Customer Service Advisor - Natwest/Ulsterbank Belfast  

    - County Down
    Looking for a permanent, rewarding role in Belfast City Centre that fi... Read More
    Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team.

    Why work with us? £26,200 annual salary Save on commuting costs with only 2 days in the office each week once you have successfully passed grad bay Cut down down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: Various start dates from 5th January 2026 to 9th March 2026 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history
    Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job!

    You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay.

    Key Responsibilities

    At first point of contact, provide outstanding customer service and help the organisation to achieve its goals.

    Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs

    Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience

    Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes.

    Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience
    What you'll do

    In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings.

    Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met.
    The skills you'll need

    To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs.

    Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset.
    We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude

    Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.

    Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

    Read Less
  • T

    Customer Service Advisor - Natwest/Ulsterbank Belfast  

    - County Antrim
    Looking for a permanent, rewarding role in Belfast City Centre that fi... Read More
    Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team.

    Why work with us? £26,200 annual salary Save on commuting costs with only 2 days in the office each week once you have successfully passed grad bay Cut down down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: Various start dates from 5th January 2026 to 9th March 2026 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history
    Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job!

    You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay.

    Key Responsibilities

    At first point of contact, provide outstanding customer service and help the organisation to achieve its goals.

    Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs

    Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience

    Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes.

    Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience
    What you'll do

    In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings.

    Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met.
    The skills you'll need

    To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs.

    Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset.
    We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude

    Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.

    Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

    Read Less
  • T

    Customer Service Advisor - Natwest/Ulsterbank Belfast  

    - County Antrim
    Looking for a permanent, rewarding role in Belfast City Centre that fi... Read More
    Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team.

    Why work with us? £26,200 annual salary Save on commuting costs with only 2 days in the office each week once you have successfully passed grad bay Cut down down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: Various start dates from 5th January 2026 to 9th March 2026 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history
    Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job!

    You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay.

    Key Responsibilities

    At first point of contact, provide outstanding customer service and help the organisation to achieve its goals.

    Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs

    Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience

    Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes.

    Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience
    What you'll do

    In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings.

    Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met.
    The skills you'll need

    To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs.

    Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset.
    We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude

    Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.

    Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

    Read Less
  • T

    Customer Service Advisor - Natwest/Ulsterbank Belfast  

    - Not Specified
    Looking for a permanent, rewarding role in Belfast City Centre that fi... Read More
    Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team.

    Why work with us? £26,200 annual salary Save on commuting costs with only 2 days in the office each week once you have successfully passed grad bay Cut down down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: Various start dates from 5th January 2026 to 9th March 2026 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history
    Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job!

    You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay.

    Key Responsibilities

    At first point of contact, provide outstanding customer service and help the organisation to achieve its goals.

    Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs

    Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience

    Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes.

    Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience
    What you'll do

    In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings.

    Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met.
    The skills you'll need

    To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs.

    Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset.
    We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude

    Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.

    Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

    Read Less
  • T

    Customer Service Advisor - Natwest/Ulsterbank Belfast  

    - County Down
    Looking for a permanent, rewarding role in Belfast City Centre that fi... Read More
    Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team.

    Why work with us? £26,200 annual salary Save on commuting costs with only 2 days in the office each week once you have successfully passed grad bay Cut down down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: Various start dates from 5th January 2026 to 9th March 2026 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history
    Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job!

    You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay.

    Key Responsibilities

    At first point of contact, provide outstanding customer service and help the organisation to achieve its goals.

    Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs

    Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience

    Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes.

    Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience
    What you'll do

    In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings.

    Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met.
    The skills you'll need

    To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs.

    Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset.
    We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude

    Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.

    Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

    Read Less
  • Z

    Store Manager Belfast  

    - Belfast
    -
    Store Manager Belfast Fashion Retail Salary Up to £40,000 + Amazing Be... Read More
    Store Manager Belfast Fashion Retail Salary Up to £40,000 + Amazing Benefits! Are you a dynamic and passionate leader with a flair for fashion retail? We're on the hunt for a Store Manager to take charge of a fabulous store where you'll drive performance, inspire your team, and deliver an unforgettable shopping experience for your customers click apply for full job details Read Less
  • Building Services Engineer - Belfast  

    - Belfast
    About The Role BUILDING SERVICES ENGINEER - Permanent opportunity DIVI... Read More
    About The Role BUILDING SERVICES ENGINEER - Permanent opportunity
    DIVISION: BUILDING
    LOCATION: BELFAST, NI Join our expanding team at GRAHAM in the Northern Ireland. We're seeking a proactive Building Services Engineer to support our Building Services Manager. If you're passionate about the construction industry and eager to develop your skills, this role is for you. As a Building Services Engineer, you'll assist with tender processes, commercial management, design development, operational activities, and handover procedures. Essential behavioural competencies include commercial awareness, effective communication, teamwork, initiative, and problem-solving. YOU WILL BE RESPONSIBLE FOR THE FOLLOWING: Tender Assist with presentations and submittals to ensure that the solution offers technical excellence in all areas of services. Establish clear parameters of system requirements and communicate effectively with supply chain to establish cost & design proposals to support our tender submissions. Attend tender interviews when required Check sub-contractor quotations and ensure M&E performance specification has been covered. Commercial Commercial management of project to achieve set targets. Ensure close liaison with the commercial team to manage project requirements and performance. Manage change, record variations and communicate to the team. Check sub-contractor valuation claims Design Development Collaborate in design process with wider team, ensuring that design is sympathetic with the services, and that we minimize the level of modification of systems. Work with Design Manager to brief the M&E consultants before design starts. Attend design team meetings. Chair M&E workshops Review M&E drawings against client’s brief, budget, technical / Building Control compliance and discuss options with the M&E consultants. Mark-up M&E drawings and provide feedback to Design Manager & M&E consultants Assist Design Manager with obtaining M&E design approvals from client team. Look for value engineering opportunities, and simpler / faster methods of installation Operational / Site Activity Organise and chair technical services meetings with all M&E sub-contractors Monitor installation quality Attend design team meetings Monitor compliance with latest building regulations Ensure M&E installations are in line with client ER’s and Consultant performance specification Update M&E section of progress report and attend client progress meetings Liaise with senior management and client with any potential issues Provide technical support to project delivery team - To ensure delivery is in line with key business objectives Handover / O&M Liaise with sub-contractor to develop commissioning programme Organise and lead client demonstrations / training Inspect all commissioning certification Check as installed drawings and ensure information is accurate / adequate Ensure all O&M information is correct and specific to each project Carry out project KPI’s Additional Points As an employee you must represent GRAHAM in a professional manner at all times.  All sensitive information including commercial or client / subcontractor details are to be treated as confidential. Essential: Relevant education or experience in construction industry. Person Specification:
    Essential Criteria Degree or professional qualification in Building Services Engineering or related field Solid experience in the construction industry Experience with M&E systems and performance specifications Ability to review and mark-up M&E drawings for compliance and budget alignment Familiarity with building regulations and technical standards Competence in commissioning processes and reviewing certification Understanding of value engineering and installation methods Experience managing sub-contractor quotations, valuations, and change control Ability to support technical delivery aligned with project objectives Desirable Criteria Membership of professional bodies (e.g. CIBSE, IET, IMechE) Experience chairing technical and M&E meetings
    Ability to lead client demonstrations and training
    Our Commitment
    At GRAHAM, we are proud to say that we are a committed Equal Opportunities Employer and we aim to be the first choice for people from all backgrounds. We seek to promote respect for the individual and equality of opportunities. We believe that everyone should be treated solely on the basis of personal merit and contribution throughout their GRAHAM career journey and not on the value of artificial barriers, prejudices, or preferences. If you require any adjustments or accommodations during the application or interview process, please let us know. We welcome applicants from all backgrounds. We are dedicated to making our policies and guidance accessible to all applicants and employees. If you need this document in an alternative format, such as large print, audio, or braille, please contact us at:
    · Email: 
    · Phone:

    As a Disability Confident Employer, we guarantee an interview to disabled applicants who meet the minimum essential criteria for the role. If you would like to apply through the Disability Confident Interview Scheme, please contact Louise Hunter, Resourcing Manager, at: 
    · Email:
    · Phone:

    We are only able to consider applications from individuals who are eligible to live and work in the UK, as per Home Office regulations. Please check your eligibility with the regulations before applying. Individuals with a current time restricted right to work in the UK, should contact the Human Resources team in the first instance. A basic disclosure may be requested if security clearance is required by 3rd party clients and a criminal record will not necessarily be a bar to obtaining a position. Our Access NI/Vetting and Barring Scheme Policy and Policy on the Recruitment of Ex-Offenders is available upon request. GRAHAM reserves the right to carry out checks to ensure the validity of an applicant’s experience and/or qualifications and we expect all applicants to comply with any such requests for information. Failure to do so or evidence of any falsification of information will lead to either removal from the recruitment process or if already in employment potential termination of contract through the company disciplinary procedure. About You Not Specified About Us Read Less
  • Senior Project Manager - Interior Fit Out - Belfast  

    - Belfast
    About The Role Job Title: Senior Project Manager DIVISION: Interior F... Read More
    About The Role Job Title: Senior Project Manager

    DIVISION: Interior Fit-Out
    LOCATION: Belfast
    CONTRACT TYPE: Permanent
    BENEFITS: Pension, Private Medical Cover, Life Assurance Scheme, Car Allowance

    Job Summary
    We are seeking a dynamic Senior Project Manager to lead the delivery of CAT B office fit-out projects across the UK, driven by continued growth and expanding client demand. This role involves full responsibility for site operations, commercial performance, supply chain coordination, and client engagement. The successful candidate will manage multidisciplinary teams, ensure health and safety compliance, and maintain high standards of quality and client satisfaction from project inception to handover. Regular travel will be required across our core markets, including London, Birmingham, Manchester, Glasgow, Edinburgh, and Belfast.

    Job Description
    The Senior Project Manager shall:
    Manage site operations
    · Have overall management responsibility for all contracts under their control.
    · Arrange and chair project handover meetings between the estimating team and operational team.
    · Lead the project delivery team.
    · Prepare progress reports, including discussing progress with supply chain partners for information relevant to the project.
    · Co-ordinate trades, materials and deliveries to project requirements.
    · Ensure that all works are planned and are being carried out safely on site.
    · Ensure that site records are being kept.
    · Ensure that site records are being issued in a timely manner to the GRAHAM SHE team.
    · Have responsibility for all plant on contracts under their control.
    · Regularly report on all aspects of contracts under his/her control to the Senior Contracts Manager/Contracts Directors.
    Manage project commercial requirements 
    · Commercial management of all contracts under their control to achieve set targets. 
    · Ensure close liaison with the GRAHAM commercial team to manage project performance. 
    · Manage change, record variations and communicate to the GRAHAM team. 
    · Assist with the development of the supply chain. Manage the supply chain 
    · Lead supply chain interviews for pre work package appointments. 
    · Issue approval for work packages prior to appointment. 
    · Arrange and hold subcontractor pre-start meetings discussing the project, IT requirements, and what is expected by GRAHAM. 
    · Arrange sub-contractor performance review meetings weekly to discuss operational site issues. 
    · Assist with developing the supply chain. 
    Ensure adherence to best practice health and safety 
    · Responsibility for all SHE management on projects under their control. 
    · Ensure a best practice approach to health and safety across all projects.
     Ensure positive client liaison 
    · Liaise with client’s team on project start up particulars. 
    · Manage client liaison and feedback. 
    · Ensure that projects are handed over as per client’s requests and expectations. 
    · Arrange and carry out defects to meet the client’s expectations. 
    Ensure effective people management 
    · Management and development of all staff under their control. 
    · Assist in recruitment as required within their team/wider department. 
    Contribute to overall Fit Out business development 
    · Participate in senior management debates/ decisions with regard to departmental development. 
    · Keep up to date with and apply all legislative changes as appropriate. 
    · Assist in adjudication of tender submissions within the department. 
    General 
    · Complete KPI’s on projects. 
    · Complete project reviews. 
    · Upload all information to GKS on a weekly basis. 

    This job description is intended to give the post holder an appreciation of the role envisaged for Senior Project Manager and the range of duties to be undertaken. It does not attempt to detail every activity. Specific tasks and objectives will be agreed with the post holder at regular intervals.

    Personal Specification
    Technical Competencies
    Essential
    · Demonstrate a sound knowledge of the Fit Out industry with most likely a commercial and programme background.
    · Demonstrate previous experience in a senior role
    · Demonstrate a sound knowledge of commercial and contractual issues.
    · Demonstrate strong communication skills and be able to work at a senior level
    · Demonstrate the ability to manage multiple workloads · Demonstrate experience of managing a team and resources to deliver to exacting deadlines · Demonstrate experience of working in a client focused environment · Ability to negotiate at a senior level · Flexibility to work and travel on short term projects across the UK 
    · Have a clean driving licence

    Behavioural Competencies
    Essential
    Commercial Awareness: strong business acumen combined with the creativity and vision to meet customer needs and GRAHAM business requirements.
    Effective Communication skills: Able to adapt communication to audience and create detailed written documents and reports. Able to maintain and manage communication links with a variety of stakeholders
    Customer Focus: Takes time to question and understand the real, underlying needs of the customer, beyond those initially expressed. Always works closely with customers, developing an independent view of their needs and acting in their long term interest
    Influencing: Identifies and builds relationships with those who will be useful now and in the future in achieving strategic business objectives.
    Initiative: is able to work alone to get results in an effective way. Understands and seeks to minimise waste in resources and processes. Adopts and encourages others to adopt new ways of working.
    Team Player: Always willing to be involved in other activities to achieve company objectives. Works collaboratively and uses influence to gain resolution of issues. Demonstrates honestly, loyalty and commitment.
    Adaptability: Able to manage change and remain flexible to individual situations. Changes the overall plan, goal or project to fit the situation

    Our Commitment 
    At GRAHAM, we are proud to say that we are a committed Equal Opportunities Employer and we aim to be the first choice for people from all backgrounds. We seek to promote respect for the individual and equality of opportunities. We believe that everyone should be treated solely on the basis of personal merit and contribution throughout their GRAHAM career journey and not on the value of artificial barriers,

    prejudices, or preferences. If you require any adjustments or accommodations during the application or interview process, please let us know. We welcome applicants from all backgrounds. We are dedicated to making our policies and guidance accessible to all applicants and employees. If you need this document in an alternative format, such as large print, audio, or braille, please contact us at: 

    • Email:
    • Phone:

    As a Disability Confident Employer, we guarantee an interview to disabled applicants who meet the minimum essential criteria for the role. If you would like to apply through the Disability Confident Interview Scheme, please contact Louise Hunter, Resourcing Manager, at: 

    • Email:
    • Phone:

    We are only able to consider applications from individuals who are eligible to live and work in the UK, as per Home Office regulations. Please check your eligibility with the regulations before applying. Individuals with a current time restricted right to work in the UK, should contact the Human Resources team in the first instance. A basic disclosure may be requested if security clearance is required by 3rd party clients and a criminal record will not necessarily be a bar to obtaining a position. Our Access NI/Vetting and Barring Scheme Policy and Policy on the Recruitment of Ex-Offenders is available upon request. GRAHAM reserves the right to carry out checks to ensure the validity of an applicant’s experience and/or qualifications and we expect all applicants to comply with any such requests for information. Failure to do so or evidence of any falsification of information will lead to either removal from the recruitment process or if already in employment potential termination of contract through the company disciplinary procedure. About You Not Specified About Us Read Less
  • divpAt EY, we’re all in to shape your future with confidence. /ppWe’ll... Read More
    divpAt EY, we’re all in to shape your future with confidence. /ppWe’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. /ppJoin EY and help to build a better working world. /p/divdiv /divp style=text-align:center; ;line-height:107%;;font-family:Calibri, sans-serifspan style=font-size:10.0ptstrongspan style=line-height:107%;font-family:Arial, sans-serif;color:blackSenior Consultant, Intelligent Automation Consultant – Damp;ET – TC – Belfast amp; Londonderry/Derry/span/strong/span/pp ;line-height:107%;;font-family:Calibri, sans-serifspan ;line-height:107%;font-family:Arial, sans-serif;color:blackAt EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all./span/pp ;line-height:107%;;font-family:Calibri, sans-serif /pp ;line-height:107%;;font-family:Calibri, sans-serifspan ;line-height:107%;font-family:Arial, sans-serif;color:blackWe live in a data rich world and more amp; more of our personal and business interactions are being guided by the application of advanced analytics, Artificial Intelligence (AI) and Intelligent Automation (IA). At EY, we are helping organisations transform; to continually improve the way they do business to enable them to be at the forefront of their market. We are doing this by defying the norm and giving them the tools and knowledge to become insight focused and data enabled./span/pp ;line-height:107%;;font-family:Calibri, sans-serif /pp ;line-height:107%;;font-family:Calibri, sans-serifspan style=font-size:10.0ptstrongspan style=line-height:107%;font-family:Arial, sans-serif;color:blackThe opportunity/span/strong/span/pp ;line-height:107%;;font-family:Calibri, sans-serifspan ;line-height:107%;font-family:Arial, sans-serif;color:blackWe are currently looking for talented Intelligent Automation Consultantsstrong /strongwho are seeking a challenge and who are highly competent in Intelligent Automation (IA) amp; Artificial Intelligence (AI) to join our team and build on continued success on both a local and global scale. /span/pp ;line-height:107%;;font-family:Calibri, sans-serifspan ;line-height:107%;font-family:Arial, sans-serif;color:black /span/pp ;line-height:107%;;font-family:Calibri, sans-serifspan style=font-size:10.0ptstrongspan style=line-height:107%;font-family:Arial, sans-serif;color:blackYour key responsibilities /span/strong/span/pp ;;line-height:107%;;font-family:Calibri, sans-serifspan ;line-height:107%;font-family:Arial, sans-serif;color:black• Intelligent Automation Solution design./span/pp ;;line-height:107%;;font-family:Calibri, sans-serifspan ;line-height:107%;font-family:Arial, sans-serif;color:black• Designing, building, deploying and managing automation solutions using industry leading software like UiPath amp; Microsoft Power Platform as well as solutions built using other technologies such as Python./span/pp ;;line-height:107%;;font-family:Calibri, sans-serifspan ;line-height:107%;font-family:Arial, sans-serif;color:black• Engaging with clients at all levels across the organisation, both business amp; technology functions./span/pp ;;line-height:107%;;font-family:Calibri, sans-serifspan ;line-height:107%;font-family:Arial, sans-serif;color:black• Nurturing long-term trusted advisor relationships./span/pp ;;line-height:107%;;font-family:Calibri, sans-serifspan ;line-height:107%;font-family:Arial, sans-serif;color:black• Training and managing junior staff and client staff, including quality assurance of client deliverables./span/pp ;;line-height:107%;;font-family:Calibri, sans-serifspan ;line-height:107%;font-family:Arial, sans-serif;color:black• Sensitively responding to client requirements and providing subject matter expertise./span/pp ;;line-height:107%;;font-family:Calibri, sans-serifspan ;line-height:107%;font-family:Arial, sans-serif;color:black• A pragmatic adaptable problem solver that embraces the challenge of defining innovative solutions to unique problems./span/pp ;;line-height:107%;;font-family:Calibri, sans-serifspan ;line-height:107%;font-family:Arial, sans-serif;color:black• Dedicated, quick learner that continuously builds capability in own skill set and can master key technical, functional and professional skills./span/pp ;;line-height:107%;;font-family:Calibri, sans-serifspan ;line-height:107%;font-family:Arial, sans-serif;color:black• Proficient in: written and verbal communication, presentation, client service and technical writing skills./span/pp ;;line-height:107%;;font-family:Calibri, sans-serifspan ;line-height:107%;font-family:Arial, sans-serif;color:black• Interest in further developing and integrating operations with technology skills./span/pp ;;line-height:107%;;font-family:Calibri, sans-serifspan ;line-height:107%;font-family:Arial, sans-serif;color:black• Comfortable researching client inquiries and emerging issues, including regulations, industry practices, and new technologies./span/pp ;line-height:107%;;font-family:Calibri, sans-serifspan style=font-size:10.0ptstrongspan style=line-height:107%;font-family:Arial, sans-serif;color:black /span/strong/span/pp ;line-height:107%;;font-family:Calibri, sans-serifspan style=font-size:10.0ptstrongspan style=line-height:107%;font-family:Arial, sans-serif;color:blackKey requirements /span/strong/span/pp ;;line-height:107%;;font-family:Calibri, sans-serifspan ;line-height:107%;font-family:Arial, sans-serif;color:black• As a minimum, a bachelor’s degree in Technology, Engineering or related fields./span/pp ;;line-height:107%;;font-family:Calibri, sans-serifspan ;line-height:107%;font-family:Arial, sans-serif;color:black• Minimum of 3 years of relevant experience in consulting, business analysis, project management or development in the area of Intelligent Automation./span/pp ;;line-height:107%;;font-family:Calibri, sans-serifspan ;line-height:107%;font-family:Arial, sans-serif;color:black• Proficiency or certification in Microsoft Power Platform, Microsoft Office tools, UiPath, BluePrism, Pega, Automation Anywhere and/or other relevant tools./span/pp ;;line-height:107%;;font-family:Calibri, sans-serifspan ;line-height:107%;font-family:Arial, sans-serif;color:black• Strong analytical and problem-solving skills, with the ability to work on complex projects and deliver actionable insights./span/pp ;;line-height:107%;;font-family:Calibri, sans-serifspan ;line-height:107%;font-family:Arial, sans-serif;color:black• Exceptional verbal and written communication skills, with the capability to articulate complex ideas clearly and persuasively./span/pp ;;line-height:107%;;font-family:Calibri, sans-serifspan ;line-height:107%;font-family:Arial, sans-serif;color:black• Fluency in English language is mandatory. Proficiency in additional languages is a plus./span/pp ;line-height:107%;;font-family:Calibri, sans-serif /pp ;line-height:107%;;font-family:Calibri, sans-serifspan style=font-size:10.0ptstrongspan style=line-height:107%;font-family:Arial, sans-serif;color:blackWhat we look for:/span/strong/span/pp ;line-height:107%;;font-family:Calibri, sans-serifspan ;line-height:107%;font-family:Arial, sans-serif;color:blackWe’re interested in passionate people with a strong vision, focused on building an innovative tech community, understand how to grow and lead in a large practice and work in the most complex of sectors, and a desire to stay on top of trends in the Technology space. If you can work collaboratively to help businesses achieve their business outcomes, have a keen interest in Technology as well as intellectual curiosity and energy, then our Intelligent Automation team could be exactly the right place for you./span/pp ;line-height:107%;;font-family:Calibri, sans-serifspan ;line-height:107%;font-family:Arial, sans-serif;color:black /span/pp ;line-height:107%;;font-family:Calibri, sans-serifspan style=font-size:10.0ptstrongspan style=line-height:107%;font-family:Arial, sans-serif;color:blackWhat we offer:/span/strong/span/pp ;line-height:107%;;font-family:Calibri, sans-serifspan ;line-height:107%;font-family:Arial, sans-serif;color:blackWe offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer:/span/pp ;;line-height:107%;;font-family:Calibri, sans-serifspan ;line-height:107%;font-family:Arial, sans-serif;color:black• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next./span/pp ;;line-height:107%;;font-family:Calibri, sans-serifspan ;line-height:107%;font-family:Arial, sans-serif;color:black• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way./span/pp ;;line-height:107%;;font-family:Calibri, sans-serifspan ;line-height:107%;font-family:Arial, sans-serif;color:black• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs./span/pp ;;line-height:107%;;font-family:Calibri, sans-serifspan ;line-height:107%;font-family:Arial, sans-serif;color:black• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs./span/pp ;line-height:107%;;font-family:Calibri, sans-serifspan ;line-height:107%;font-family:Arial, sans-serif;color:black /span/pp ;line-height:107%;;font-family:Calibri, sans-serifspan ;line-height:107%;font-family:Arial, sans-serif;color:blackIf you can demonstrate that you meet the criteria above, please contact us as soon as possible./span/pp ;line-height:107%;;font-family:Calibri, sans-serifspan ;line-height:107%;font-family:Arial, sans-serif;color:black /span/pp ;line-height:107%;;font-family:Calibri, sans-serifspan ;line-height:107%;font-family:Arial, sans-serif;color:blackThe exceptional EY experience. It’s yours to build./span/pp ;line-height:107%;;font-family:Calibri, sans-serifspan ;line-height:107%;font-family:Arial, sans-serif;color:black /span/pp ;line-height:107%;;font-family:Calibri, sans-serifspan ;line-height:107%;font-family:Arial, sans-serif;color:blackApply now./span/pp ;line-height:107%;;font-family:Calibri, sans-serif /pp ;line-height:normal;;font-family:Calibri, sans-serifspan style=font-size:10.0ptstrongPlease note;/strong/span/pp ;line-height:normal;;font-family:Calibri, sans-serifspan style=font-size:10.0ptPrior to finalising your application, you will be asked to provide personal information across several dimensions of diversity and inclusiveness. The information you provide is kept entirely confidential and will not be used to evaluate your candidacy. We collect this data to help us analyse our recruitment process holistically and implement actions that promote diversity and inclusiveness. While optional, we encourage you to provide this information to hold us accountable towards our goal of building a better working world. Read more about our commitment to diversity amp; inclusiveness a href=…. We ask because it matters!/span/pp ;line-height:normal;;font-family:Calibri, sans-serif /pp ;line-height:normal;;font-family:Calibri, sans-serifspan exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. /span/pp ;line-height:normal;;font-family:Calibri, sans-serif /pp ;line-height:normal;;font-family:Calibri, sans-serifspan style=font-size:10.0ptEnabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. /span/pp ;line-height:normal;;font-family:Calibri, sans-serif /pp ;line-height:normal;;font-family:Calibri, sans-serifspan style=font-size:10.0ptWorking across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today./span/pdivpbEY | Building a better working world /b/ppEY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets./ppEnabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow./ppEY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories./p/div Read Less
  • Passenger Service Agent - Belfast  

    - Belfast
    Job Description:As a member of our Ground Operations Team at Belfast A... Read More
    Job Description:As a member of our Ground Operations Team at Belfast Airport as a Passenger Service Agent, you will play a crucial role in ensuring a smooth and enjoyable experience for our customers at the airport.

    What will you do in the role?Create Memories: Through providing our famous friendly customer service from the moment customers arrive at the airport until they board their flight.Be Present: By overseeing the service of our third party partner whilst checking-in customers, issuing boarding passes, &verifying travel documents.Take Responsibility: For following all safety and security procedures and adhering to processes to ensure flights depart safely and on time.Work as One Team:  By supporting colleagues, third party partners and customers during disruption and delays, solving problems proactively, and communicating clearly and professionally at all times.What will you need?
    Whilst previous experience is not required, we are looking for individuals who:Are passionate about delivering outstanding customer service.Stay calm and focused under pressure in a fast-paced environment and in times of disruption.Are adaptable, self-motivated, and enjoy working as part of a team.Demonstrate initiative and accountability.This is a physically demanding role, as you will be required to support our fast-paced operation and will always be on the go.
     What can we offer you?We offer our valued colleagues a range of benefits including:Hourly rate of £12.53, plus an additional £3.13 per hour for unsociable hours (between 11:00pm – 04:59am).Free car parking at the airport and access to rest areas to relax during breaks34 days holiday entitlement per annum (pro rata for part-time hours).Recommend a Friend scheme (£250 for successful referrals)Lie assurance and pension scheme.Colleague discounts on Jet2holidays and Jet2.com holidays and flights.Annual pay review, paid training course, our famous Red uniform & much more!
    Contract Details20 hour per week contracts are available on a Fixed Term basis until November 2026.Rostered Shifts:  including early starts, late finishes, weekends, and bank holidays to support out operation. You will work a maximum of 4 shifts in a row, followed by 2 rest daysRosters are  provided 4 weeks in advance.
    Only one application is permitted for the same role, therefore only apply for the Airport you wish to work at.. At Jet2.com & Jet2holidays, we believe in creating memories for our customers and a rewarding career for our colleagues, apply today to become part of our award-winning team!  Read Less
  • Axiom Technologies is a Global IT Services partner supporting medium t... Read More
    Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at . We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organization’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Key Responsibilities: Provide first- and second-level support for desktops, laptops, printers, and mobile devices. Respond to service requests and incidents via ticketing system, phone, or in-person. Install, upgrade, and maintain operating systems (Windows/macOS/Linux) and software applications. Troubleshoot hardware, software, and peripheral issues (monitors, keyboards, docking stations, etc.). Set up and configure new employee workstations, including user accounts and permissions. Maintain asset inventory and ensure accurate documentation of IT equipment. Assist with onboarding/offboarding of employees from a technical perspective. Support remote users with VPN, remote desktop, and connectivity issues. Collaborate with other IT teams on escalated issues or project-related tasks. Follow security protocols and assist with antivirus, patching, and data protection policies. Qualifications Required: Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).
    1+ year of experience in a desktop support, helpdesk, or IT technician role.
    Strong knowledge of Windows OS, Office 365, and basic networking concepts.
    Familiarity with ticketing systems like ServiceNow, Zendesk, or JIRA.
    Excellent communication and interpersonal skills.
    Strong troubleshooting and problem-solving abilities. Preferred: Experience with macOS or Linux environments.
    IT certifications such as CompTIA A+, Network+, or Microsoft Certified: Modern Desktop Administrator.
    Experience with Active Directory, Group Policy, and remote management tools (e.g., SCCM, Intune, or JAMF).
    Working Conditions: On-site support may be required.
    Occasional lifting of equipment (up to 25 lbs).
    Flexible schedule or after-hours support may be needed during maintenance windows or emergencies. What next?  If you are looking for that next challenge in your career and wish to apply for this role, please forward your resume to @ Read Less
  • Band 4 ICT Technician (Temp) Belfast  

    - Belfast
    Honeycomb are delighted to be working with the Northern Ireland Ambula... Read More
    Honeycomb are delighted to be working with the Northern Ireland Ambulance Service (NIAS) to recruit an ICT Helpdesk Administrator - Band 4 Rate: £13.57 per hour Location: NIAS Headquarters Knockbracken, with travel to Trust sites across Northern Ireland Contract: Temporary Hours: Full-time 9am-5pm Monday to Friday Be part of the team that keeps NIAS connected. The Northern Ireland Ambulance Service is seeking an enthusiastic and proactive ICT Helpdesk Administrator to join our dynamic ICT Department. This is a rewarding opportunity to support essential technology services that help frontline teams deliver life-saving care across Northern Ireland. If you're organised, tech-savvy, and thrive in a fast-paced environment, we'd love to hear from you. The Role As an integral part of the ICT team, you will: Provide ICT Support Act as the first point of contact on the ICT Helpdesk Monitor, log, and manage incidents and service requests Assist in desktop and telecommunications support Ensure issues are resolved promptly in line with Trust procedures Deliver High-Quality Administration Manage diaries, calendars, mail, and staff records Prepare documentation, reports, agendas, and presentations Maintain the ICT filing system and support meeting coordination Support Trust-wide ICT projects and quality initiatives Manage Mobile Devices & Contracts Maintain accurate records for mobile voice and data contracts Control the issue and security of mobile devices (phones, tablets, iPads) Verify records, identify redundancies, assist with fleet mapping Liaise with senior managers on usage and contract guidelines Contribute to Continuous Improvement Work collaboratively with ICT staff and system users Notify team leaders of any service-impacting events Promote new technologies within the Trust Support data access, analysis, and modernisation initiatives Essential Criteria Applicants must clearly demonstrate: Qualifications One of the following: HND (or recognised equivalent) + at least 1 years' experience in an ICT service-oriented environment OR Five GCSEs (A-C) including Maths and English + at least 2 years' experience in an ICT service-oriented environment Skills & Experience Excellent interpersonal and communication skills, especially under pressure Confident in the use of Microsoft Word, Excel, Outlook (or equivalent) Ability to prioritise, plan, and work collaboratively Why Join NIAS? Make a meaningful impact supporting frontline emergency services Work within a friendly, supportive ICT team Gain experience across a wide range of systems and technologies Develop professionally with continuous learning opportunities Competitive Band 4 pay at £13.57 per hour Free on-site Parking Enhanced holiday rates Weekly Pay If you wish to apply in confidence, please submit your CV via the link provided or contact Geraldine Stevenson for further information. Applicants requiring adjustments or support during the recruitment process are encouraged to get in touch so that appropriate arrangements can be made. Please note: Successful candidates may be required to complete a Basic or Enhanced Access NI security check (fee of £18+). A previous conviction will not automatically disqualify you; all information is treated in strict confidence. For further details, visit: Honeycomb is fully committed to equal opportunities for all applicants. While we may be unable to respond to every application individually due to high volumes, we appreciate your interest in this opportunity Skills: Administration 5 GCSE's IT Tech support Helpdesk Read Less
  • You are the brains behind our work …At Citi, we do not just adapt to c... Read More
    You are the brains behind our work …At Citi, we do not just adapt to change – we drive it. Our Full Time Technology Analyst Programme is where forward thinking talents meet unparalleled opportunities. This is your chance to innovate, influence, and make an impact in the most global financial institution!Citi Technology partners to ensure that Citi’s platforms can “Be the Best” for clients globally, with a diverse and ethical workforce that applies innovation and automation to deliver a world class client experience and strengthen our reputation. We have over 30,000 technologists globally who are dedicated to serving our clients’ needs across the firm. By utilising a broad range of technologies, we are at the forefront of innovation. We seek to drive our systems and processes towards scalable, low-latency, high frequency enterprise systems to support Citi’s strategic priorities.We provide you with the knowledge and skills you need to succeed…We are committed to teaching you the ropes. The Analyst Programme starts in September with an in-depth education on the Analyst role’s fundamentals and the nuances of Citi’s culture. The programme also includes on-the-desk training, an informative speaker series, and networking opportunities.Your time here will look something like this...You will work in an agile software development environment, developing quality and scalable software solutions using leading-edge technologies. Based on business requirements, you will develop code consistent with quality standards and offer support during testing cycles and post-production deployment. To ensure defect-free programming, you will use the appropriate tools to test and debug code and participate in the review of peer coding. You have additional support, too. You join with a cohort of other new hires and go through training together to learn about our company, our tools and processes, and the technical skills you will need to succeed.While technologies can vary slightly from team to team, some developers will have exposure within the following categories:Microservices Developer: Java, Spring Framework, Pivotal Cloud FoundryiOS: Swift, Xcode, MVC ArchitectureAndroid: Java, Android Studio, JavaScript, CSS, AJAX, Java Web ServicesGenerative AI tools:  Github, Co-Pilot for code generation, for automated code reviews, etc.Web: Angular (latest version), Eclipse, Java, JSP, TypeScript, HTML, JavaScript, CSS, AJAXWhile other developers will be exposed to the following:Data Analytics tools such as Splunk, Tableau, and Adobe Analytics to track adoption of customer journeys and derive business value of delivered product.Cloud adoption strategy with Citi APis getting deployed in diverse cloud providers such as AWS etc.Engineering Excellence practices: Minimum Development Standards and Minimum Operational standards set and followed at CITI. Understand latest design and software architecture patterns and frameworks: Microservices, APIs, Spring Core/MVC/Boot/Cloud, REST and so on. CI/CD with exposure to various software development tools like: JIRA, Zephry, BitBucket, TeamCity, uDeploy, Artifactory, Openshift(ECS/Docker) Event streaming/messaging systems using KAFKA, Solace, and Aeron or similar technology. Exposure to Containers using Docker/Kubernetes.
    No matter your team placement, as a member in our programme, you can expect:Global Exposure: Work in globally scoped projects with cross-functional teams and gain insights into how technology drives the financial sector worldwide.Continuous Learning: Benefit from structured learning, networking, mentoring, and development programs that are designed to sharpen your technical prowess, enhance your business insight, and cultivate your leadership skills.Real Impact: Contribute to real-world projects that shape the future of banking, from developing next-gen digital banking solutions to enhancing our cybersecurity defenses and driving data-powered innovations.We want to hear from you if...We are in the hunt for trailblazers with a passion for technology and drive to make a difference.To join this elite programme, you should:Be graduating between Dec 2025 and May 2026.Pursuing Bachelor’s degree in Computer Science, Computer Engineering, Information Technology, Management Information Systems, or other tech related degree.Be a problem solver who thrives on innovation and enjoys tackling challenges head-on.Possess a global outlook and willingness to collaborate across cultures and time zones.Have excellent communication skills, project management, leadership, attention to detail, and the ability to work well within diverse teams.Have ability to pass technical interviews consisting of basic algorithmic programming exercises.Be collaborative and adaptable, with excellent communication skills. Prior experience working in agile teams is desirable.Who we think will be a great fit...A dedication to learning and a true passion for business are vital. As industries all over the globe continue to restructure and grow, we are hiring professionals who have a global perspective on the future of banking and want to make an impact on the corporate level. We value diversity and so do you. This programme is ideal for those who:Are ambitious, with relentless drive to succeed in a fast-paced, dynamic environment.Are curious about how technology can revolutionise finance and are eager to be at the forefront of this transformation.Want to grow into a future tech leader, with a passion for both technology and its application in the global financial industry.------------------------------------------------------Job Family Group: Management Development Programs------------------------------------------------------Job Family:Undergraduate------------------------------------------------------Time Type:Full time------------------------------------------------------Most Relevant Skills Please see the requirements listed above.------------------------------------------------------Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------ Read Less
  • Belfast – Communications & Engagement Officer  

    - Belfast
    We are currently recruiting for an DP based in Belfast. The successful... Read More
    We are currently recruiting for an DP based in Belfast. The successful candidates will be required to start once the vetting paperwork, ANI clearance has been completed.Start date: ASAP Duration: 6 months with a possibility of extension Rate of pay: £24.59 Hours of work: Monday to Friday – exact timings to be agreed (35 hours) Key Responsibilities: This vacancy is for a 6 month period to cover for shared paternity leave. The postholder’s main focus will be to continue to implement the communications and engagement strategy and provide communications and events management support to planned events during this period. Key responsibilities of this postholder include: 1. Provide professional, strategic communications advice to Commissioner Designate and her team on a range of high-profile issues, taking into account the broader context, including the political environment. Using own initiative to determine actions required and advising the Commissioner Designate on the risks and consequences of communications options. 2. Lead on all media enquiries which are often of a complex, confidential and sensitive nature. This involves the ability to be politically astute, self-reliant, manage multiple demands and work to tight deadlines, ensuring a professional and appropriate response is provided. It involves the drafting of press releases/statements, briefing documents /FAQs /Q&As/social media content/key messages, taking into consideration the wider policy and political context, and always ensuring to enhance and protect the reputation of the Commissioner Designate and her office. This includes a risk analysis and providing advice to the Commissioner Designate on whether or not to speak on specific subjects, providing rationale and an overview of the comments of others. 3. Develop, implement, and maintain as appropriate, a comprehensive communications and engagement plan including monitoring, evaluating, and reporting on activity in support of the CVOC’s objectives and priorities. 4. Represent CVOC and to represent the Commissioner Designate on occasions by engaging with victims and other stakeholders on her behalf. 5. Responsibility for CVOC’s corporate brand and leads on developing and putting in place corporate brand guidelines and ensuring these are understood and adhered to by all staff. 6. Proactively monitor and stay abreast of political developments at a regional and national level which impact victims and witnesses and build a network of relationships with key political stakeholders at a top level. 7. Collaborate with the Commissioner Designate and her team and any external graphic design agency as required to produce quarterly stakeholder newsletters, the Annual Report and other publications as required. 8. Support procurement procedures as and when required for the delivery of the communications and engagement strategy. This includes development of the technical specification, completing and seeking approval of business cases, pre-market testing if appropriate, liaison with CPD, selection of tenderers, project initiation and monitoring and evaluation post-project delivery. 9. Act as the key point of contact between CVOC and IT Assist for the management of the website hosting and design. 10. Ensure that the external corporate image, external communications, campaigns, publications, on-line communication, media, and internal communication are maintained and implemented to CVOC’s benefit. 11. Produce effective and high-quality printed information specifically for distribution to media professionals and other stakeholders to increase awareness of victims’ issues and promote the work of CVOC. 12. Manage the content for CVOC’s website, and agreed online and digital platforms. CVOC currently have a Twitter account however may seek to develop other platforms in future. 13. Implement a social media and digital strategy to optimise and promote CVOC’s work. 14. Organise and manage the promotion of CVOC events, including content generation, delegate research and management, preparations of materials and event logistics. 15. Design and implement a high-quality public relations and communications plan for specific projects and launches. 16. Work directly and engage with a broad range of audiences and stakeholders and proactively identify related events, activities, and opportunities. 17. Maintain communication and engagement links with victims and witnesses’ organisations and stakeholders. 18. Review media monitoring clippings provided by Department of Justice, highlighting specific stories relevant to CVOC. 19. Support the management of budget allocated for communications and engagement activities, and the procurement of promotional materials and publishing, ensuring allocations are not exceeded and procurement policies are adhered to. Other Duties 20. Undertake any other duties on behalf of CVOC as assigned by the Commissioner Designate or Chief of Staff, as appropriate to the grade. 21. Uphold the values of CVOC in terms of their commitment to promoting awareness of the interests of victims and witnesses and listening to and involving victims and witnesses in key aspects of the Commissioner Designate’s work. Essential Criteria applicants must have: Proof of 5 GCSEs including English and Maths grade C or above or the equivalent to this, 3 A-levels and a relevant Degree Excellent IT skills, including use of Microsoft Word and Excel.
    Excellent communication skills.
    Proven ability to use own initiative.. 1. A third level qualification in Communication, Advertising, Marketing, Public Relations, Politics or Media/Journalism or similar discipline or Post Graduate Certificate (PGC) in a relevant discipline.
    AND
    2. A minimum of 3 years’ experience in each of the following areas
    (a) Communications management of high profile, developing issues. A proven track record in managing complex and sensitive media enquiries and interview bids, advising senior officers, formulating responses, and responding often within tight deadlines, and facilitating briefings and interviews.
    (b) Leading on proactive communication strategies and campaigns, working with a broad range of stakeholders, including media, politicians, community, and voluntary sector etc.
    (c) The use of software packages and media databases to create reports, evaluate activity and to present to internal and external stakeholders.
    (d) The use of content management system, google analytics and online and social media as a communications channel in promoting the work of the organisation.
    (e) Public affairs, stakeholder engagement with local government and legislative assembly and government departments.
    OR
    In the absence of a third level qualification have 5 years’ experience in each of the areas listed at 3(a) – 2(e).
    3. Working knowledge of Northern Ireland’s regional and local media at a high level. 4. Knowledge of the political landscape in Northern Ireland. 5. Excellent and demonstrable interpersonal, organisational, verbal and written communication skills and the ability to influence and advise senior members of staff. * Strong and demonstrable evidence of working in digital/social media especially in driving growth in engagement
    • Strong and demonstrable evidence of using Search Engine Optimisation to improve website performance
    • Strong and demonstrable evidence of experience in content creation, including the use of short-form video, carousels, infographics etc. Please send your CV via the link or to Jack.Knox@therecruitmentco.uk Read Less
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  • Business Support Officer - Part time- Belfast  

    - Belfast
    Your new company Hays are supporting a third sector organisation to re... Read More
    Your new company Hays are supporting a third sector organisation to recruit a temporary Business Support Officer on a part-time basis. Your new role An exciting opportunity has arisen for a proactive and detail-oriented individual to join a well-respected organisation as a Business Support Officer. This role offers a varied workload and the chance to contribute meaningfully to the smooth running of HR operations and wider administrative functions. Working closely with the Business Support Manager, you'll play a key role in maintaining accurate records, supporting recruitment and onboarding processes, and coordinating training activities across the organisation. Duties will include: Finance: Processing invoices HR & Training: Maintaining HR records, supporting recruitment, coordinating training events, and ensuring compliance with policies and legislation. IT & Facilities: Providing IT and telephony support, and coordinating facilities management. Administration: Delivering high-quality administrative services, managing records, handling reception duties, and supporting organisational processes. The role requires strong organisational skills, attention to detail, and the ability to work independently and as part of a team. What you'll need to succeed GCSE English and Maths plus 2 years' experience in a business support role, or 4 years' relevant experience Proven ability to work independently and collaboratively, effectively prioritising tasks, meeting demanding deadlines, and demonstrating strong initiative and sound judgement. Working knowledge of business support functions, with hands-on experience in areas such as Finance, Human Resources, IT, Training, Facilities, and Administrative Support Services. Track record of building and maintaining partnerships, working collaboratively with external stakeholders to achieve shared objectives. Competency in business software packages and ability to provide ICT support and problem solving Excellent communication skills with ability to deliver high quality customer service. What you'll get in return £13.70 per hour East Belfast Location Part time hours (3 days per week) Monday, Wednesday, Friday Temp with opportunity for permanent What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be Skills: Admin Clerical Support Services Customer Service Benefits: £13.70 per hour Read Less
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  • Store Manager - Belfast Castle  

    - Belfast
    Are you ready to lead with passion and make a real impact? At Poundstr... Read More
    Are you ready to lead with passion and make a real impact? At Poundstretcher, we're more than just a discount retailer – we're a dynamic, fast-paced community that values every team member. With a competitive salary based on your experience and a fantastic benefits package that includes a contributory pension, staff discounts, and life assurance, this is your chance to be part of something truly amazing!Why Poundstretcher?
    We believe in empowering our Store Managers with the autonomy and freedom to bring their vision to life. You won’t just be managing a store – you’ll be crafting a shopping experience that keeps our customers coming back for more. Whether you’re a seasoned pro in retail or someone with a passion for leading a team, we want you!What You'll Do:Create an outstanding shopping experience for our customers – your store, your way!Analyse sales performance and drive those numbers up with innovative strategies.Deliver on KPIs and ensure your store is thriving and profitable.Lead, inspire, and develop your team to smash store objectives.Keep our standards high – from visual merchandising to Health & Safety.Manage stock levels and costs like a pro.What You Bring to the Table:A self-motivated and resilient attitude – you’re unstoppable!A team player mindset with a ‘can-do’ attitude – we’re all in this together!Exceptional communication and coaching skills – you inspire others to be their best.A knack for controlling costs and managing stock – you know how to keep the store running smoothly.A commercial and target-driven approach – you love a good challenge!Who We're Looking For: Retail Managers, Store Managers, Deputy Managers, Assistant Managers, and Duty Managers – if you’ve got the drive, we want to hear from you!Why You'll Love Working with Us:
    At Poundstretcher Ltd, we recognise and reward the hard work of our amazing employees. Enjoy exclusive staff discounts in our stores, plus access to our benefits portal, packed with fantastic discounts at national and local retailers.Ready to be part of the Poundstretcher family? Apply today and take the first step towards an exciting career with us! Read Less
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  • Band 3 Higher Clerical Officer-Belfast  

    - Belfast
    Your newpany This is an exciting opportunity to join a public sector o... Read More
    Your newpany This is an exciting opportunity to join a public sector organisation based in Belfast. Your new role As a Higher Clerical Officer with Typing Duties, you will play a vital role in supporting a busy clinical department. Your responsibilities will include:Acting as the first point of contact for patients, relatives, healthcare professionals, and external agencies.Managing referrals and patient records using the appropriate IT systems.Handling iing calls and correspondence, ensuring timely and accuratemunication.Coordinating appointments and documentation to support patient treatment schedules.Performing copy-typing and audio-typing tasks, along with general secretarial duties.Maintaining accurate records and assisting with statistical data collection.Providing cover for colleagues when required and adapting to changing priorities within the department.This role requires a proactive approach to administrative tasks and the ability to work effectively in a fast-paced healthcare setting.
    What you'll need to succeed Qualifications, Registration, Experience4 GCSEs Grade C/4 or above, to include English Language or equivalent qualifications and 2 years’ secretarial/ clerical experience*.OR NVQ Level 2 in Administration and 2 years’ secretarial experience/ clerical experience*.OR 3 years’ secretarial / clerical experience* and GCSE Grade C/4 or above in English Language or equivalent qualification.*At least one year must be within a Health and Social Care setting.
    Knowledge and skillsAbility to work as part of a team and on my own initiative.Good interpersonal and organisational skills.Previous experiencepiling and producing clear and accurate documents, reports and letters.What you'll get in return Belfast Based office£ per hourA supportive teamFull-time hours – 37 hoursTemporary for 7 months Read Less
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    Werde Online-Tutor:in für Chinese in Springfield (City of Belfast)! Unterstütze Schüler:innen gezielt in Springfield (City of Belfast) – komplett online und nach deinem Zeitplan. ANFORDERUNGEN - Fachkenntnisse in Chinese - Motivation, Schüler:innen individuell zu betreuen VORTEILE - Flexible Arbeitszeiten - Arbeiten von zu Hause (Remote) - Eigener Stundenpreis von 15–35 € ANGEBOT DETAILS - Standort: Springfield (City of Belfast) / Remote - Registrierung auf NachhilfePro.at und sofortige Schüler:innenanfragen Read Less
  • IOI - UK&I Consulting - Quality Support Manager - Belfast  

    - Belfast
    At EY, we’re all in to shape your future with confidence.  We’ll help... Read More
    At EY, we’re all in to shape your future with confidence.  We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.  Join EY and help to build a better working world.  Introduction to Consulting and the role This is an exciting opportunity to join a growing Quality and Risk Management team within EY Ireland’s Consulting business. This is a Dublin or Belfast-based role which will provide support to EY’s Ireland Consulting business. The growth of our Consulting business and specifically our Technology Consulting business has created the need for a Manager to join the firm’s Quality and Risk Management team. We are looking for a high-performing, meticulous and enthusiastic candidate to join this growing team. You will have worked as part of a team delivering technology related services and you will understand the broad risks involved when delivering technology related services. You will be given a large degree of autonomy and responsibility to lead meetings and propose solutions and new ways of doing things. Your key responsibilities Work closely with our Technology Consulting engagement teams, including Engagement Partners, on identifying and resolving quality and risk management concerns Be pro-active in identifying and driving forward initiatives which help to streamline processes and mitigate risk for the business Develop and deliver training on Quality and Risk Management areas, to include training on how best to manage and mitigate the risks involved in delivering technology related services Assist engagement teams when they are setting up new clients and new engagements to include – completion of Client Acceptance and Engagement Acceptance within EY’s Risk Management Tools preparation for oversight committees , IT and Managed Services Preparation and issuing of communications and insights to the business and partner group Preparation of monthly Quality and Risk Management reports for the business Review client contracts / engagement letters to identify commercial areas where such contracts could be strengthened. Assist team with performance of in-flight Delivery Excellence engagement reviews. This will involve meeting with engagement teams to understand how the engagement is being managed, and to understand what governance is in place change management, programme board reports etc. This will also involve sharing examples of leading practice to help teams ensure that they are delivery quality work and limiting the risk of anything going wrong on the engagement Liaise with internal Risk Management teams on an ongoing basis to include Independence, Legal, Financial Crime and Risk Management Help advise our client engagement teams on how to manage and mitigate the risks which arise when delivering professional consulting services. Work in partnership with other internal stakeholders and work collaboratively to help shape how we identify and manage enterprise-wide risks, providing risk and quality solutions to the business. To qualify for the role, you must have A degree in a technology related discipline ( software development, digital technologies, computer science etc.) with experience of advising on and delivering a broad range of technology related services, OR Significant experience delivering technology-based services ( systems design and implementation, systems engineering, software development etc.) either in industry or on a consultancy basis Proven track record of delivering technology-based consulting services ( design and implementation of software products, business analysis, AI driven software etc.) A thorough understanding and appreciation of the risks involved in delivering technology-based consulting services Be comfortable acting on your own autonomy and enjoy the responsibility of leading meetings and proposing solutions and new ways of doing things. Excellent leadership and team management skills, with the ability to motivate and develop talent. Exceptional communication and interpersonal skills, with the ability to engage effectively with stakeholders at all levels. Excellent time and project management skills and the ability to effectively prioritise competing commitments. Analytical and problem-solving abilities, with a keen attention to detail. Knowledge of GDPR or other data protection considerations would be helpful but not essential Experience in reviewing commercial contracts (with an appreciation of general legal, data privacy and risk management issues) would be helpful but not essential What we look for At EY we look for highly motivated individuals who are good communicators, who can think on their feet and who can confidently present to senior management. We also look for team players who are not only looking to enhance their own career but recognise the value in developing others and strengthening the team. For this role we are looking for someone with experience of advising on the delivery technology-based consulting services ( Business & Technical Analysis, Technology Delivery, Digital Assurance / Manufacturing, Technology Transformation, System Engineering and Data Engineering) and Service Quality / Risk Management experience). What working at EY offers We offer a competitive remuneration package. Our comprehensive benefits package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs: covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: Support and coaching from some of the most engaging colleagues around. Opportunities to develop new skills and progress your career. The freedom and flexibility to handle your role in a way that’s right for you. All our employees are given a benefits package which they can tailor to suit their individual preferences. Our range of benefits include: Hybrid Working Pension/Discounted Health Insurance Web Doctor Purchase of Additional Annual Leave Free Gym Membership Travel Pass Maternity & Paternity Leave Bike to Work Scheme Referral Bonuses & Recognition Awards Tech MBA paid by EY EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance. Career Progression  When you join EY, you will be supported to ensure that you are enhancing your skills from day one. Continuous learning, where you can develop the mindset and skills to navigate whatever comes next. As you grow and develop here, you’ll discover opportunities to help customise your career journey, so that it’s as unique as you are - success is defined by you, we will provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership, we will give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture, you will be embraced for who you are and empowered to use your voice to help others find theirs. We have embraced Hybrid working at EY adding greater flexibility and autonomy to the roles of our employees. Inclusion & Diversity  We hold a collective commitment to foster an environment where all differences are valued and respected, practices are equitable and everyone experiences a sense of belonging: Inclusion, diversity, and equity are part of who we are at EY. We believe that the highest-performing teams maximize the power of different perspectives and backgrounds. These teams are both diverse and inclusive and are willing to invite and learn from other perspectives. Our ability to include various viewpoints into our mindsets, behaviours and operations is fundamental to driving innovation, building strong relationships, and delivering the best solutions for our clients. We recognise the strength that comes from having a diverse workforce and building a culture where we support all our people to achieve their potential. You’ll be embraced for who you are and empowered to use your voice to help others find theirs. As an equal opportunities’ employer, we welcome applications from people of all backgrounds. Reasonable accommodations are offered at every stage of our recruitment process. Read Less
  • IOI - UK&I Consulting - Quality Support Consultant (Level 1) - Belfast  

    - Belfast
    At EY, we’re all in to shape your future with confidence.  We’ll help... Read More
    At EY, we’re all in to shape your future with confidence.  We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.  Join EY and help to build a better working world.  Consulting – Quality, Consultant General Information Location: Belfast Available for Visa Sponsorship: [Yes / No] Business Area: Consulting Contract Type: Full-Time – Permanent Introduction to Consulting and the role This is an exciting opportunity to join a growing Quality and Risk Management team within EY Ireland’s Consulting business. This is a Belfast-based role which will provide support to EY’s Ireland Consulting business. The growth of our Consulting business and specifically our Technology Consulting business has created the need for a Consultant to join the firm’s Quality and Risk Management team. We are looking for a high-performing, meticulous and enthusiastic candidate to join this growing team. Your key responsibilities Work closely with our Technology Consulting engagement teams, including Engagement Managers, on identifying and resolving quality, legal and risk management concerns Be pro-active in identifying and driving forward initiatives which help to streamline processes and mitigate risk for the business Assist engagement teams when they are setting up new clients and new engagements to include – completion of Client Acceptance and Engagement Acceptance within EY’s Risk Management Tools preparation for oversight committees , IT and Managed Services Preparation and issuing of communications and insights to the business and partner group Preparation of monthly Quality and Risk Management reports for the business Liaise with internal Risk Management teams on an ongoing basis to include Independence, Legal, Financial Crime and Risk Management Help advise our client engagement teams on how to manage and mitigate the risks which arise when delivering professional consulting services. Work in partnership with other internal stakeholders and work collaboratively to help shape how we identify and manage enterprise-wide risks, providing risk and quality solutions to the business. To qualify for the role, you must have A degree with 2:1 classification (or above) in a technology related field ( software development, digital technologies, computer science etc.) OR Minimum of 18 months’ experience delivering technology-based services ( systems design and implementation, software engineering, software development etc.) either in industry or on a consultancy basis An understanding and appreciation of the basic risks involved in delivering technology-based consulting services Strong communication and interpersonal skills, with the ability to engage effectively with stakeholders at all levels. Excellent time and project management skills and the ability to effectively prioritise competing commitments. Analytical and problem-solving abilities, with a keen attention to detail. Experience using Microsoft Power Platforms to help visualise and bring to life Quality and Risk Management related data for the business would be preferable What we look for At EY we look for highly motivated individuals who are good communicators, who can think on their feet and who can confidently present to senior management. We also look for team players who are not only looking to enhance their own career but recognise the value in developing others and strengthening the team. For this role we are looking for someone with knowledge and experience of advising on the delivery of technology-based consulting services ( Business & Technical Analysis, Technology Delivery, Digital Assurance / Manufacturing, Technology Transformation, System Engineering and Data Engineering) and Service Quality / Risk Management experience. What working at EY offers We offer a competitive remuneration package. Our comprehensive benefits package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs: covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: Support and coaching from some of the most engaging colleagues around. Opportunities to develop new skills and progress your career. The freedom and flexibility to handle your role in a way that’s right for you. All our employees are given a benefits package which they can tailor to suit their individual preferences. Our range of benefits include: Hybrid Working Pension/Discounted Health Insurance Web Doctor Purchase of Additional Annual Leave Free Gym Membership Travel Pass Maternity & Paternity Leave Bike to Work Scheme Referral Bonuses & Recognition Awards Tech MBA paid by EY EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance. Career Progression  When you join EY, you will be supported to ensure that you are enhancing your skills from day one. Continuous learning, where you can develop the mindset and skills to navigate whatever comes next. As you grow and develop here, you’ll discover opportunities to help customise your career journey, so that it’s as unique as you are - success is defined by you, we will provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership, we will give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture, you will be embraced for who you are and empowered to use your voice to help others find theirs. We have embraced Hybrid working at EY adding greater flexibility and autonomy to the roles of our employees. Inclusion & Diversity  We hold a collective commitment to foster an environment where all differences are valued and respected, practices are equitable and everyone experiences a sense of belonging: Inclusion, diversity, and equity are part of who we are at EY. We believe that the highest-performing teams maximize the power of different perspectives and backgrounds. These teams are both diverse and inclusive and are willing to invite and learn from other perspectives. Our ability to include various viewpoints into our mindsets, behaviours and operations is fundamental to driving innovation, building strong relationships, and delivering the best solutions for our clients. We recognise the strength that comes from having a diverse workforce and building a culture where we support all our people to achieve their potential. You’ll be embraced for who you are and empowered to use your voice to help others find theirs. As an equal opportunities’ employer, we welcome applications from people of all backgrounds. Reasonable accommodations are offered at every stage of our recruitment process. Read Less

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