Location This role may be located in one of the following locations; Birmingham, Leeds, Manchester or Newcastle.

Please find further information on the Corporate hub locations here.

Please note that for candidates requesting to work in Newcastle, the role will initially be based at Benton Park View. It will then move to 1 Pilgrim Place in Newcastle city centre by the end of 2027. About the job Job summary Do you want to design services that genuinely improve the lives of millions? Do you enjoy working collaboratively with specialists who share your passion for great design? Do you want to grow your craft in an organisation with a strong and supportive design community? If so, come and be part of our Working Age team here in DWP Digital. DWP Digital offers fulfilling careers for people who want to use their skills to make a genuine difference to society. We're part of the UK's biggest government department, supporting millions of people every day. We're looking for Interaction Designers with the skills and knowledge to help teams deliver services that are simpler, faster and easier to use. Making sure everything we design is accessible to everyone. You'll be working alongside other user centred design professionals as part of a multi-disciplinary team who are committed to deliver the best possible outcomes for all of our users. You'll work as part of a highly supportive community with opportunities to grow your current skills and learn new ones. Job description As an Interaction Designer, you'll: Use data from research and analytics to understand user's needs and test designs to meet them. Design collaboratively and in the open, engaging your team in the design process. Create prototypes to test ideas and learn from. Design with consideration for accessibility and inclusion. Share knowledge across teams, making sure that your designs are reusable and consistent with the UK Design System Contribute to the Interaction Design community in both DWP and across government. Person specification See selection process for further details. If you would like to learn more about the role, please contact . Read Less

Pay up to £92,522, plus 28.9% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support some of the most vulnerable people in our society. We are looking for a Lead Cyber Security Vulnerability Manager to join our community of tech experts in DWP Digital. We're driving a once-in-a-generation transformation of government services. We're using fresh ideas and leading-edge technologies to build and maintain innovative, scalable and user-centric digital solutions that will be used by nearly every person in the UK, at key moments in their lives. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us.
Delivery. Work. Projects. As Lead Cyber Security Vulnerability Manager in DWP Digital's Security team, you'll play a key role in protecting the systems and services that millions of people rely on. This is a leadership role where you'll shape and deliver our vulnerability management strategy, covering people, processes and technology. You'll ensure our approach aligns with organisational goals, risk appetite, and wider government cyber security objectives. You'll lead a team of Vulnerability Analysts, guiding investigations into cyber risks and driving remediation actions across multiple digital functions. You'll collaborate with operational and security teams to develop mitigation strategies and reduce exposure to threats. Your work will help ensure compliance with security policies, regulatory requirements and industry best practice. You'll also contribute to security awareness across the department, helping build a culture of resilience and readiness. If you're an experienced cyber security professional with strong leadership skills and a passion for protecting public services, we'd love to hear from you. What skills, knowledge and experience will you need? A broad platform knowledge and ability to conduct cybersecurity assessments from a multi-platform perspective. Experience in a leadership capacity with an in depth knowledge of vulnerability management as a functional component of a cybersecurity capability. Extensive knowledge and experience of working with security principles and technologies for cloud hosted services. Advanced understanding of threat intelligence and threat assessment principles and concepts and leads threat intelligence and assessment activities. Demonstrable experience of working on complex IT infrastructures and across a multi-domain model, with specific experience working in a vulnerability management role as part of a cybersecurity capability. You will be required to hold one of the following qualifications to be considered for this role: Certified Information Systems Security Manager (CISSP) or Certified Information Security Manager (CISM) or MSc Information Security. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool or Manchester, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £92,522. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities.
And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application. Read Less

DWP. Digital with Purpose.

Join us as a Product Manager and help shape the platforms, services and data capabilities that power vital public services.Our DWP Digital teams use fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people.The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us.
What skills, knowledge and experience will you need?

Experience prioritising technical backlogs based on user needs, value and effort. A compelling track record of working with multidisciplinary teams and applying agile, user centred product practices to deliver value early in complex technical environments. Experience of creating a compelling vision and roadmap that encompasses user needs and realises value early Experience creating, influencing and securing stakeholder commitment for enterprise scale digital or platform services, supported by solid technical understanding.
You and your role
At DWP Digital, Product Managers are part of a thriving community, empowered to set the vision, drive strategy, and work collaboratively with multidisciplinary teams.The role requires a blend of product craft and technical fluency to deliver secure, resilient, scalable and user centred digital services.We're looking for four experienced Product Managers to work with our teams in the following areas:
Health & Disability: Lead the evolution of our AWS and Azure platform capabilities, reducing cognitive load for engineers and accelerating the delivery of high quality citizen facing services.Engineering: Drive the developer experience by shaping our internal developer portal and CI/CD pipeline, removing friction and enabling secure, modern software delivery at scale.Identity & Trust Services: Own the Access Management product, delivering secure, unified authentication and authorisation that protects sensitive citizen data across all DWP services.Data & Analytics: Enable safe, governed and value driven use of data by ensuring secure storage, controlled access and high quality insights across one of government's largest data landscapes.

Whatever team you're a part of you'll shape product direction, influence decisions at every level, and lead multidisciplinary teams to deliver secure, scalable and high impact services that make a real difference to colleagues and UK citizens. Details. Wages. Perks.Hybrid Working: We work a hybrid model - you'll spend some time working at home (40%) and some time collaborating face to face in a hub (60%).

Pay: We offer competitive pay for this role of up to £68,205

Pension: You'll get a civil service pension with employer contributions of 28.97%, worth over £16,786 per year.

Holidays: A leave package starting at 26 days rising to 31 days over time.You can also take up to 3 extra days off a month on flexi-time. You'll also get the usual public holidays.


We have a broad benefits package built around your work-life balance which includes: Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket Professional development, mentoring and progression opportunities And we have an award-winning environment and culture: Recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process:

We know your time is valuable, so our application and selection process is just three stages: Apply: complete your application on Civil Service Jobs. Interview: A single stage interview online. CLICK APPLY for more information and to start your application Read Less

Location This role may be located in one of the following locations; Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield.

Please find further information on the Corporate hub locations here.

Please note that for candidates requesting to work in Newcastle, the role will initially be based at Benton Park View. It will then move to 1 Pilgrim Place in Newcastle city centre by the end of 2027. About the job Job summary Please note this role requires you to pass Security Check clearance. For further information, please see 'Selection process details'. Are you ready to shape the future of cloud powered services that make a real difference to millions of people? We're looking for driven and passionate Azure Senior DevOps Engineers to join DWP Digital's Debt Services Department. You will work in agile multidisciplinary teams to deliver modern, cloud-based Debt Management and Compensation Recovery systems. Our systems recover approximately £3 billion whilst protecting the most vulnerable in our society. You'll be a DevOps leader, line managing other DevOps Engineers while increasing capability, defining standards, and best practices across the organisation. As a Senior DevOps Engineer you will contribute to our DevOps community ensuring that DWP and our DevOps practices evolve in line with wider technology advances. Job description As a Senior DevOps Engineer you will use modern tooling to develop CI/CD pipelines and DevOps toolchains to automate and manage Azure infrastructure at scale. We use technologies like Gitlab, Terraform, Argo, Helm to manage a wide variety of infrastructure including Azure Service Bus, Azure Kubernetes Service, Postgres, MongoDB and more. Software applications are designed as microservices in Java and Node.js. You will craft and implement solutions that are highly available, resilient, scalable, extensible, and maintainable within Azure cloud environments. Working across the organisation you will be part of building and fostering engineering ownership and the importance of the integrity and maintenance of the services we deliver. You will work across product-focussed teams to gather requirements, evaluate tools, implement/update solutions, provision environments, and assist with operational issues. Please note - as part of the role, you will be required to travel regularly to all digital hubs. Person specification See selection process for further details. If you would like to learn more about the role, please contact Read Less

Location Bristol, London, Manchester About the job Job summary The Government Digital Service (GDS) is the digital centre of government. We are responsible for setting, leading and delivering the vision for a modern digital government. Our priorities are to drive a modern digital government, by: joining up public sector services harnessing the power of AI for the public good strengthening and extending our digital and data public infrastructure elevating leadership and investing in talent funding for outcomes and procuring for growth and innovation committing to transparency and driving accountability We are home to the Incubator for Artificial Intelligence (I.AI), the world-leading GOV.UK and at the forefront of coordinating the UK's geospatial strategy and activity. We lead the Government Digital and Data function and champion the work of digital teams across government. We're part of the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people all over the UK, with hubs in Manchester, London and Bristol. The Government Digital Service is where talent translates into impact. From your first day, you'll be working with some of the world's most highly-skilled digital professionals, all contributing their knowledge to make change on a national scale. Join us for rewarding work that makes a difference across the UK. You'll solve some of the nation's highest-priority digital challenges, helping millions of people access services they need. Job description Join us for a newly created role where you'll be supported to drive your career forward across diverse workstreams.

Working directly to enhance and shape the future of workforce and capability, you'll be supporting the development and implementation of new people and workforce policies, to help build a sustainable workforce across the crucial Digital, Data and Cyber professions. This broad HR generalist role offers exposure to the full range of people policy and workforce activity, including resourcing, workforce planning, reward and capability development. It's a chance to work alongside experienced HR professionals who'll support your learning and build skills across their core disciplines. You'll work closely with HR leaders, workforce teams and key stakeholders across government, contributing evidence based advice to support people and capability strategies, ensuring policies and practices are consistent, effective and aligned with organisational priorities. Person specification Workforce Planning and Capability
Support the development, review and maintenance of people and workforce policies that contribute to organisational capability and performance.
Contribute to workforce strategy activity, including identifying skills needs, workforce risks and future capability requirements.
Assist with cross government workforce planning activity, ensuring people policies support delivery objectives and organisational resilience.
Resourcing and Talent
Support the development and application of resourcing policies and guidance covering recruitment, retention and internal mobility.
Use workforce data and labour market information to inform improvements to resourcing approaches, processes and delivery models.
Contribute to initiatives that promote diversity, inclusion and accessibility across recruitment and career pathways. Reward and Pay
Support the development, implementation and maintenance of reward, pay and allowances policies in line with wider HR frameworks and governance requirements.
Assist with pay benchmarking and reward analysis, translating findings into clear evidence to inform policy decisions and business cases.
Provide advice and support to stakeholders on the application of pay and reward policies. Stakeholder Engagement
Build effective working relationships with HR colleagues, workforce teams and policy stakeholders across government.
Engage with central teams and delivery partners to support consistent application of people policies and workforce initiatives.
Represent the team in working groups, forums and meetings as required, providing clear updates and contributions. Advice and Support
Draft briefings, submissions, guidance and papers for senior leaders, ensuring content is clear, accurate and evidence based.
Provide day to day advice and support to stakeholders on people and workforce policy matters.
Support senior colleagues by coordinating information, analysis and responses across workstreams. Essential Criteria Experience in HR policy principles and how people policies support organisational performance.
Knowledge and understanding of analysing complex workforce data to translate insights into clear policy recommendations.
Proven ability to communicate complex ideas clearly and influence diverse internal and external stakeholders.
Excellent written and verbal communication skills.
Qualification: CIPD Level 5 or willing to obtain it within 24 months. Desirable Criteria Experience working in a large or complex organisations
Awareness of the labour market landscape and workforce planning approaches. Read Less

Location Bristol, London, Manchester About the job Job summary The Government Digital Service (GDS) is the digital centre of government. We are responsible for setting, leading and delivering the vision for a modern digital government. Our priorities are to drive a modern digital government, by: joining up public sector services harnessing the power of AI for the public good strengthening and extending our digital and data public infrastructure elevating leadership and investing in talent funding for outcomes and procuring for growth and innovation committing to transparency and driving accountability We are home to the Incubator for Artificial Intelligence (I.AI), the world-leading GOV.UK and at the forefront of coordinating the UK's geospatial strategy and activity. We lead the Government Digital and Data function and champion the work of digital teams across government. We're part of the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people all over the UK, with hubs in Manchester, London and Bristol. The Government Digital Service is where talent translates into impact. From your first day, you'll be working with some of the world's most highly-skilled digital professionals, all contributing their knowledge to make change on a national scale. Join us for rewarding work that makes a difference across the UK. You'll solve some of the nation's highest-priority digital challenges, helping millions of people access services they need We are responsible for: Facilitating and delivering the Cross-Government AI adoption at scale Defining the Principles and sharing Best Practice, baseline standards for responsible AI enablement at Scale Research and publish technical, deeper dives on AI enablement technologies and practices, such as AI Insights Operating models for AI deployment, assurance and Governance at scale Ensure widespread access to foundational AI tools Publish Digital, Data and Technology Strategy and Standards, like the Technology Code of Practice , the Service Standard and Open Standards Cross-government GDaD performance and assurance, including Spend Controls and AI Assurance Advisory GDaD Capability Development, including the GDaD pay framework The roles we are recruiting sit at the heart of this mission, focused on strengthening the UK public sector's ability to enable and scale our AI Adoption. Join us for rewarding work that makes a difference across the UK. You'll solve some of the nation's highest-priority digital challenges, helping millions of people access services they need Job description The Technical Architects in the Public Sector AI Adoption unit in GDS exist to make building and buying AI technology easier in the UK Public Sector. In this role, you will work to set strategies, principles, and standards, and identify best practices, as well as supporting the adoption and embedding of these into the public sector, helping digital and data colleagues in these organisations deliver transformational change. You will be aligned to a Grade 6 Principal Technologist who will mentor and support you, as well as set you challenging tasks to further your team's objectives. As a Technical Architect, you will be supporting the AI Technology Enablement team to: undertake research, input into and shape a 10-year intent and strategy for the AI enablement, and support colleagues in gaining cross-government endorsement for this work with stakeholders to shape a government digital strategy geared towards harnessing AI for the public good, translating complex technical concepts into straightforward language to influence strategic decision-makers. This includes drafting strategy papers and best-practice guidance, and delivering presentations to senior stakeholders and ministers identify and or develop existing principles, standards and best practices and promote them, or form and lead a group of technologists from across the UK Public Sector to create these work with vendors to maximise their offer to the UK Public Sector, and with the Crown Commercial Service in commercial engagements with vendors build a network of peers across the UK Public Sector to regularly engage with promote your work through content written for the Knowledge hub, GOV.UK, speaking engagements and hosting community events help upskill others in GDS and DSIT in your specialist area The above list of job duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope and grading of the post. Person specification This role requires: you should be excited about thinking long-term and helping deliver technology-related change, particularly within AI enablement and scaling AI you must have a technical background and be able to use this experience to make and guide architectural design decisions, build credibility with others, evaluate proposals and decide execution approaches characterised by risk and complexity you have strong written and verbal communication skills, and are able to translate complex concepts into straightforward language with ease to support wider organisational objectives you should have some experience working with technology suppliers you should be comfortable presenting to senior stakeholders, both technical (e.g. Principal GDaD professionals) and non-technical (including SCS and ministers) learning should be embedded in the way you approach your working week, and you should be keen to share your learning with those around you you should be at the top skill levels in your Digital & Data specialism, most likely from the Architecture, Data, or Software Development groups. you should hold, or be working towards, relevant industry certifications in AI as your technical specialism. 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Pay up to £46,547, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance.
DWP. Digital with Purpose. Our DWP Digital teams are building, maintaining and improving public services used by millions of people. We're looking for talented Business Analysts to join our growing community, with opportunities across Core Digital Services in teams such as Citizen Information and our innovative Garage team. These roles are all about shaping technical change, delivering real value, and helping improve outcomes for our users. You'll work as part of a multidisciplinary team to build and improve technical services, translating complex business problems and user needs into clear, actionable requirements. You'll use a range of discovery techniques-such as workshops, interviews and focus groups-to uncover insights, model business processes and identify opportunities for improvement.

Your strong stakeholder engagement will ensure both technical and nontechnical teams share a common understanding of requirements and outcomes. You may also support Product Owners in shaping backlogs and prioritising work.

Alongside delivery, you'll take ownership of your professional development, deepening your expertise in Business Analysis and Agile ways of working while contributing to and supporting the wider BA community. What skills, knowledge and experience will you need? How will this be assessed? You'll be invited to complete a verbal reasoning test. If you pass the test, you'll be invited to complete both a technical statement and a personal statement. This is your opportunity to showcase clear examples and evidence of how you meet the following: Technical Statement: How do your Business Analysis skills & experience align to those required of a Business Analyst in DWP Digital? Personal Statement: Proven experience of performing business analysis within complex programmes or projects, delivering high quality outputs that support informed decision making. Demonstrable experience in eliciting, analysing and refining user and stakeholder requirements using structured techniques to ensure clarity, accuracy and alignment to business objectives. Evidence of applying a wide range of business analysis tools and techniques (such as process modelling, root cause analysis, user journey mapping and data analysis) to understand problems and define effective solutions. Proven ability to identify opportunities for improvement, assess potential impacts, and provide clear, evidence based recommendations that drive positive change. Practical experience of supporting change initiatives, from initial discovery and requirements gathering through to solution development, implementation and benefits realisation.
If you are successful in your application, we'll invite you to a first and final interview.
Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Please note: As part of the role, you may be required to travel to other digital hubs (this counts towards your "in the office" time). The frequency of this will be discussed further should you be successful. Pay: We offer competitive pay of £44,447 to £46,547. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97% worth up to £12,876. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities.
CLICK APPLY for more information and to start your application. Read Less

Senior Azure DevOps Engineer Pay up to £80,664 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. This is a real and significant DevOps role in the UK's largest government department. Here you will have the freedom and autonomy to drive the development of our technical landscape and define what DevOps looks like in DWP DWP. Digital with Purpose. You'll be a leading, expert voice in a DWP Digital community that is driving a once-in-a-generation transformation of public services. We have a unique purpose, putting better, more efficient services in the hands of DWP users. The scale of our engineering challenge is also huge: We have 1bn lines of code in over 12,000 code repos and 90+ programming languages. We run around 294 days' worth of testing every day through automation. Our APIs receive 173 million requests, and we spin up 280,000 AWS servers every month. Over 22 million people - 1/3 of the UK's adult population access our services daily. Over 100,000 colleagues and agents use the kit, tools and systems we roll out. We build and maintain systems behind payments worth over £195bn payments annually. What skills, knowledge and experience will you need? Demonstrable knowledge of writing and maintaining Infrastructure, and Configuration as Code. Proven experience of using Unix/Linux/Windows in a support and/or development environment including scripting languages. Extensive experience of working in a DevOps environment - Continuous Integration & Deployment, delivery methods and techniques, including agile scrum experience. Demonstrable knowledge of implementing and maintaining CI/CD pipelines. Experience of supporting, guiding, and developing Engineers across multi-disciplinary teams in an agile environment. Demonstrable experience of developing and supporting Azure cloud-based applications. You and your role As a Senior Azure DevOps Engineer, you'll spend your days building and improving the pipelines and tooling that keep our Azure platform running smoothly. You'll be deep in GitLab, Terraform, Argo and Helm, helping teams ship their Java and Node.js microservices and managing everything from AKS and Service Bus to Postgres and MongoDB. A lot of your time is spent designing solutions that can handle real world scale and maintenance in Azure. You'll work closely with product teams to understand what they need, choose the right tools, set up environments and jump in when something operational needs attention. Along the way, you'll help strengthen engineering ownership across the organisation, making sure everyone cares as much about reliability and service integrity as you do. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £80,664. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth over £16,000 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process are just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application. Read Less

Location This role may be located in one of the following locations; Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield.

Please find further information on the Corporate hub locations here.

Please note that for candidates requesting to work in Newcastle, the role will initially be based at Benton Park View. It will then move to 1 Pilgrim Place in Newcastle city centre by the end of 2027. About the job Job summary As a Senior IT Service Manager in DWP Digital, the role focuses on ensuring that major DWP Products and Services deliver reliable performance, strong user experience and value for money. Within the Digital Channels directorate, the post holder supports and leads Live Service activity for strategic services such as Outbound Notifications, Bulk Print and the Enterprise Document Repository. The role brings together service insight, operational performance data, supplier delivery and stakeholder needs to maintain stable and high quality services. Close collaboration with Digital teams, Business partners and external suppliers ensures that support is delivered to agreed performance targets in a timely and cost-effective way. Service level agreements and operational level agreements form the basis of this framework, helping to monitor performance and drive continual improvement. A focus on end to end service performance is central, with attention given to service quality, user outcomes and overall customer satisfaction. When complex issues arise, the role requires confident analysis and coordination across teams and suppliers to restore service quickly and prevent recurrence. Strong stakeholder relationships are essential, with clear advice given on service design, user impact and value delivered. Core service management duties include reporting, incident and ticket management, problem management and day to day oversight of services against agreed targets. These activities support the wider aim of improving service quality, ensuring value for money and enhancing the experience for users and citizens. You will join the DWP Digital IT Service Management community, benefiting from a supportive professional network and opportunities for continued personal and career development. Please note: You will be required to provide Major Incident support both during normal working hours and outside of hours as part of a rota that operates 24/7. Full training will be provided. Job description Manage and lead the performance of the Products/Services within their remit ensuring alignment to customer expectations and defined targets, and that relevant support functions remain responsive to customer needs. Responsible for leading day to day live service support for the operational running of Products and Services. Provides effective line management by setting clear objectives, supporting development and maintaining regular performance conversations. Acts as the main point of contact for colleagues and stakeholders, ensuring smooth communication and prompt resolution of issues. Oversee day to day activities of junior members of the team and delegate administrative tasks relating to Service Management processes and the wider team. Establish and manage a programme of continual service improvements across the wider support team, ensuring these are aligned to quality management, problem management and resolution profiles, risk management, security policies and procedures, etc. and the identified actions to maintain or improve levels of service are implemented. Ensure Products/Services are delivered to agreed processes and policies. Ensure new and changed Products/Services are sufficiently and safely supported into live service whilst meeting the expectations of customers and service management standards. Provide high quality initial support for all end users, understanding and trying to resolve user issues and queries. Understand user needs and make an initial assessment on the impact/urgency of requests and incidents. Ensure effective management of issues raised on all channels and handle the resulting incidents using agreed incident management processes, procedures and policies. Person specification See selection process for further details. If you would like to learn more about the role, please contact . Read Less

Location This role may be located in one of the following locations; Blackpool, Manchester or Newcastle.

Please find further information on the Corporate hub locations here.

Please note that for candidates requesting to work in Newcastle, the role will initially be based at Benton Park View. It will then move to 1 Pilgrim Place in Newcastle city centre by the end of 2027. About the job Job summary Passionate about Service Management, in particular ITIL Service Design? If so, this opportunity could be for you. Positioned within IT Operations, Service Operations Design and Transition work hand in hand to shape the Service Management characteristics of a service or product as a project navigates through delivery. As IT Service Design Manager, you will be experienced in service management and service operation with practical knowledge of service design. You will manage the Service Design "phase" of a new or existing service or product, co-ordinating events and resources ahead of a smooth handover into Service Transition. Service Operations Design is aligned to the ITIL Service Management framework. Therefore, as an IT Service Design Manager, you will work closely with stakeholders across design, architecture, IT Operations and beyond. Job description As IT Service Design Manager, you will: Provides experienced leadership in service management and service operation, using practical knowledge of service design to shape effective services and support continuous improvement. Manage the Service Design "phase" of a new or existing service or product, co-ordinating events and resources ahead of a smooth handover into Service Transition. Liaise with senior stakeholders both within the design community and service operations. Draw together complex and wide ranging data to develop clear, accurate and well evidenced service designs. Take pride in representing service operations and enjoy the challenge of promoting IT Service Design principles. Support in the development and implementation of unit policies, documentation and procedures, to ensure we re-use and optimise IT Service Design methodologies where applicable. Person specification When giving details in your employment history and personal statement you should highlight your experience in line with essential criteria below: Experience of working in Service Design to a high standard in a fast-paced environment. Experience of consulting regularly with stakeholders to provide analysis and recommendations. Understanding of ITIL framework with relevant qualifications. Demonstrate ability of working collaboratively across functions and building relationships. If you would like to learn more about the role, please contact . Read Less

Location Bristol, Manchester About the job Job summary The Government Digital Service (GDS) is the digital centre of government. We are responsible for setting, leading and delivering the vision for a modern digital government. Our priorities are to drive a modern digital government, by: joining up public sector services harnessing the power of AI for the public good strengthening and extending our digital and data public infrastructure elevating leadership and investing in talent funding for outcomes and procuring for growth and innovation committing to transparency and driving accountability We are home to the Incubator for Artificial Intelligence (I.AI), the world-leading GOV.UK and at the forefront of coordinating the UK's geospatial strategy and activity. We lead the Government Digital and Data function and champion the work of digital teams across government. We're part of the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people all over the UK, with hubs in Manchester, London and Bristol. The Government Digital Service is where talent translates into impact. From your first day, you'll be working with some of the world's most highly-skilled digital professionals, all contributing their knowledge to make change on a national scale. Join us for rewarding work that makes a difference across the UK. You'll solve some of the nation's highest-priority digital challenges, helping millions of people access services they need Job description Data.gov.uk is the public sector open data hub where users can search and browse for open data from across the public sector. We have an ambitious agenda to transform the way the public sector makes its data available and reusable. Transforming data.gov.uk plays a major role in this agenda as we redesign it into a modern reliable data hub which can provide access to a variety of public sector data. As a Frontend Developer for data.gov.uk you'll share the responsibility for the ongoing operation, maintenance and continuing development of the data.gov.uk frontend. As a Frontend Developer you will: build and maintain accessible, inclusive user interfaces using HTML, CSS and JavaScript, following WCAG guidance, GOV.UK Design System patterns and GDS web standards write clean, well-structured frontend code using a progressive enhancement approach, with support from more experienced developers develop and iterate prototypes and frontend components based on user needs, helping the team test and improve ideas early work closely with designers, user researchers and other developers to understand user needs and translate them into usable, high quality interfaces test your code and help fix bugs and accessibility issues, contributing to automated testing and quality assurance activities support the ongoing operation of the data.gov.uk frontend by making small improvements, resolving issues and learning how services are supported in production consider performance, usability and maintainability when making changes, with guidance on improving page load times and frontend performance communicate your work clearly through code comments, documentation and team discussions, and share learning with the wider frontend community as you develop Person specification We're interested in people who: can write clear, well structured frontend code that follows modern web standards and a progressive enhancement approach have a working knowledge of HTML, CSS and JavaScript, and are keen to develop their frontend development skills in a production environment by collaborating with others when necessary to review specifications understand the importance of accessibility and inclusive design, and are able to apply accessibility guidance with support from others have experience defining work focused on user needs and tasks, collaborating with user researchers and designers are comfortable working as part of a multidisciplinary team and can communicate ideas, problems and progress clearly have experience with code reviews and pairing with more experienced developers have experience with prototyping and testing to maintain and improve existing services, including fixing bugs and making small iterative changes Read Less

Location Fareham, Southampton About the job Job summary Are you ready to lead the architecture of a mission critical Command and Control platform (C2P) project that directly supports HM Coastguard's lifesaving work? Can you turn complex business problems into innovative, high impact technical designs that shape the MCA's digital future? Do you want to influence senior stakeholders, set architectural standards, and drive technology strategy across a national organisation? If so, we'd love to hear from you! The Maritime and Coastguard Agency (MCA) is seeking a Lead Technical Architect to join the Digital and Technology Function which enables the organisation to deliver world class services. It is a centre of excellence that is responsible for the technology strategy, delivering a broad portfolio of change to transform the Agency's legacy technologies, and deliver innovative new solutions designed around our customers' needs. The Digital and AI team is responsible for the definition of the Maritime and Coastguard Agency digital strategy, the development of the solutions architectures required to realise this strategy and ensuring that architecture and technology principles are met and maintained. Joining our department comes with many benefits, including: Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays and a privilege day for the King's birthday Flexible working options where we encourage a great work-life balance. Read more in the Benefits section below! Find out more about what it's like working at: Maritime and Coastguard Agency - Department for Transport Careers Job description As the Lead Technical Architect you will be instrumental in the definition of technology roadmaps that are aligned to business and IT strategy that support business change as well as the definition of architecture solutions to resolve specific business and technology issues. You will be required to provide technical leadership to design and development partners, making the necessary design decisions when required to ensure the MCA digital strategy is realised, that business and IT requirements are met, and MCA architecture principles are adhered to. Your responsibilities will include, but aren't limited to: Defining current and future solution requirements for coastguard command, control and coordination; Working closely with senior stakeholders across the enterprise to understand goals, constraints and values, and define opportunities for improvement; Horizon scanning for influences or risks to identify impacts and dependencies on the solution, ensuring alignment to broader government strategies and frameworks; Investigating and recommending appropriate use of emerging technologies to support the solutions; Defining solution principles, patterns, standards and best practices; Ensuring solution design is aligned to current business processes or their definition, proposing necessary changes to realise the solution; Ensuring solution design is interoperable with applications and infrastructure, proposing the necessary changes required; Accountability for the assurance of partners' solution designs through the Architecture Review Board; Communicating the technology roadmap for Command and Control with both technical and non-technical stakeholders; Ensuring the knowledge of the MCA architecture is maintained in the architecture repository as well as compliant with the architecture strategy and principles. For further information on the role, please read the role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process. Person specification Required experience: To be successful in this role you will need to have the following experience: A functional appreciation of the data, application and technology architecture domains; A strong understanding of multi-vendor deployment models, including; Software-as-a-Service (SaaS), Platform-as-a-Service (PaaS), Serverless computing, and Infrastructure-as-a-Service (IaaS); Strong experience of architecture methodology and tools, design and modelling techniques, and best practice; An expert in turning business problems into technical design and can design systems characterised by high levels of risk, impact and business or technical complexity; Proficiency in evolving and defining governance and take responsibility for collaborating and supporting services in wider governance; Proficiency in defining and challenging strategies, patterns, standards, policies, roadmaps and vision statements. Read Less

Location This role may be located in one of the following locations; Blackpool, Birmingham, Leeds, Manchester, Newcastle and Sheffield.

Please find further information on the Corporate hub locations here.

Please note that for candidates requesting to work in Newcastle, the role will initially be based at Benton Park View. It will then move to 1 Pilgrim Place in Newcastle city centre by the end of 2027. About the job Job summary As a Business Analyst you will be a key part of the team in delivering technical change within the department. You will work across the product delivery lifecycle to bring together business needs with technical capabilities, with the goal of defining solutions that deliver value. You will be given the opportunity to continue to grow your capabilities through working with Senior/ Lead BAs and continually growing your skills and knowledge through the support of the wider community of practice, additionally you will be, at times, responsible for managing Associate BAs to develop your management and coaching skills. These roles sit within Core Digital Services, responsible for delivering vital technical improvements to and management of some of our central DWP services. Great communication and stakeholder management skills are essential to ensure shared understanding and buy-in from Users and others (across Digital Delivery Teams and government departments) for the anticipated outcomes. Citizen Information - teams responsible for the technical products that store and share our citizen data within DWP and beyond, as well as modernising some of our older but still vital services. The Garage is an innovative team working within DWP Core Digital Services to create robust solutions. Utilising everything from Robotic Processing up to Generative AI. The Garage team uses the latest automation and cloud technologies to support digital transformation, improve colleague and customer experiences and is at the cutting edge of innovation. Please note: While we are recruiting for nine positions in total, those joining the Garage team will be based in Newcastle. Job description As a Business Analyst working within DWP Digital these are some of the things you will be doing: You will be working within a transformational multi-disciplinary team building technical services (User Researchers, Developers, QAs etc.). You will translate business problems and user needs into a set of detailed requirements to deliver value and great outcomes for our users. You will lead workshops, interviews, focus groups and utilise other techniques to effectively understand the business problems and user needs. You will develop and maintain stakeholder relationships. communicating effectively across both technical and business stakeholders and ensuring the understanding of requirements and acceptance criteria is aligned. You will gain a good understanding of the business processes and activities that impact and that are impacted by the product or service. Selecting the appropriate best practice techniques to model business processes, to identify potential process improvements. You may collaborate with a Product Owner to agree a suitable mix of epics, features & stories for each sprint, as well as contributing towards prioritisation activities. You will take ownership for improving your own knowledge of Business Analysis and Agile principles, methods and tools and play an active role within the BA community including coaching and supporting other members, as appropriate. Please note: As part of the role, you may be required to travel regularly to the other digital hubs. The frequency of this will be discussed further should you be successful. Person specification See selection process for further details. If you would like to learn more about the role, please contact . Read Less

DWP. Digital with Purpose.

Join DWP as an Interaction Designer and shape user-centred, inclusive services that make a real difference to how people interact with government. Our DWP Digital teams use fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us.

What skills, knowledge and experience will you need?

Demonstrable experience of working with others to design solutions that are based on evidence and help identify gaps in knowledge. Experience of using a variety of prototyping tools and techniques. Proficiency in presenting your work and share design decisions, explaining ideas in a way that people understand and actively listen to other people's input. Proven track record of designing with accessibility in mind, showing familiarity with the WCAG 2.2 guidelines and designing to meet AA standards. Experience in working in the open while engaging others in the design process. Strong user focus, demonstrated by solving complex interaction design challenges through understanding user needs, recognising what makes problems complex, and shaping design approaches based on insight from different user groups. You and your role
You join us an Interaction Designer in DWP Digitals Working Age Services. Here you'll help design and improve high impact digital services used by millions of people across the UK. You'll work in multidisciplinary teams alongside user researchers, content designers, developers and policy colleagues, using insight from research and data to shape clear, intuitive and accessible experiences. Designing and testing prototypes is central to the role, supporting the exploration of complex problems and continual improvement of user journeys through insight from real user feedback. Accessibility and inclusion are also embedded in what we do - you'll make services work for diverse users and are consistent with the UK Design System. We work openly and collaboratively, and you'll be part of supportive Interaction Design community, sharing knowledge and raising design standards across DWP Digital and across government.

We make sure our people have the opportunity to their grow skills, and learn new approaches, so you're in the best position to make a genuine difference to people's lives through services delivered at national scale.
Details. Wages. Perks.
Hybrid Working: We work a hybrid model - you'll spend some time working at home (40%) and some time collaborating face to face in a hub (60%).

Pay: We offer competitive pay for this role of up to £46,547.

Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth over £12,786 per year.

Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays.


We have a broad benefits package built around your work-life balance which includes: Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket Professional development, coaching, mentoring and career progression opportunities And we have an award-winning environment and culture: Recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards
Process:

We know your time is valuable, so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. Interview: A single stage interview online.
CLICK APPLY for more information and to start your application Read Less

Supportive leadership Flexible working patterns Good Ofsted environment Meaningful safeguarding impact If you are an experienced Social Worker looking for more control over your workload and genuine support from leadership, this Social Worker opportunity within a safeguarding team could offer the reset you have been looking for. Whether your background is in child protection, referral and assessment, or looked after children, this role allows you to apply your experience in a stable and well-regarded service. Working as a Safeguarding Social Worker or Children's Social Worker, you will benefit from autonomy in managing your diary alongside a structured team environment that values collaboration, consistency, and high-quality outcomes. Package & Benefits
• £40 to £42 per hour.
• Hybrid working with 2 days in the office.
• Flexible diary management to support work life balance. About the Company
You will be joining a well-established local authority recognised for its strong leadership and commitment to delivering high-quality services. The team operates within a positive and supportive culture, with a clear focus on achieving the best outcomes for children and families while maintaining manageable workloads. Key Responsibilities
• Manage a caseload within a safeguarding or child protection setting, ensuring timely and effective interventions.
• Complete assessments and develop care plans that prioritise the safety and wellbeing of children.
• Work collaboratively with multi-agency partners to deliver coordinated support.
• Maintain accurate and compliant case records in line with statutory requirements. About You
• Qualified Social Worker with Social Work England registration.
• Experience within safeguarding, child protection, or looked after children teams.
• Proven ability to manage statutory caseloads within a local authority setting. If you are a Social Worker exploring your next move or want to understand how this Safeguarding Social Worker role could improve your current situation, get in touch for a confidential conversation. Even if your CV is not fully up to date, we would still welcome a discussion. Send your CV to or give Tommy a call on to get things moving. Read Less

Virgin Active are committed to changing people's lives for the better through wellness. Our team are dedicated to delivering a unique leisure and relaxation experience throughout all our clubs. All our team members pride themselves on incorporating Virgin Active values and ensuring the highest Brand Standards into their work, so our members can experience the finest facilities and service. We take value in recruiting the very best team members who work in our clubs in delivering a world-class member experience. We are now looking for a General Manager to join our Club Management Team. It’s a truly exciting time to be joining Virgin Active. We are transforming our clubs and redefining who we are — evolving into social wellness clubs that connect people, movement, relaxation and community all under one roof. With refurbishments underway across the majority of our estate and bold plans to elevate our member experience, you’ll have the opportunity to lead from the front of this transformation. This is your chance to shape the future of wellness and play a pivotal role in the next chapter of Virgin Active. The General Manager is responsible for leading the overall operations and performance of the club, driving member satisfaction, achieving commercial success, and ensuring the highest standards of safety, service, and brand excellence. You will be the face of the club – inspiring your team, creating a vibrant culture, and delivering an exceptional Virgin Active experience every single day. The Role Lead, inspire, and develop a high-performing club team to deliver an exceptional member experience. Take full ownership of the club’s commercial performance, driving membership growth, retention, and revenue targets. Champion Virgin Active’s new social wellness vision and ensure all brand standards are consistently achieved. Manage budgets, P&L, and operational KPIs, ensuring the club runs efficiently and profitably. Oversee health & safety and compliance standards, ensuring a safe environment for members and team members. Foster a culture of wellbeing, teamwork, and continuous improvement across the club. Build strong relationships with members, understanding their needs and ensuring their experience exceeds expectations. Work collaboratively with support teams to deliver new initiatives and bring our reimagined club experience to life. Experience Previous experience as a General Manager, Club Manager, or Senior Operations Manager in a hospitality, fitness, or leisure environment. Strong leadership skills, with a proven ability to build, motivate, and develop high-performing teams. Commercial acumen and experience managing budgets, KPIs, and P&L. A passion for health, fitness, and delivering exceptional customer experiences. Outstanding communication and interpersonal skills, with the ability to influence and inspire. Strong problem-solving skills and the ability to thrive in a fast-paced, people-focused environment. Our Perks 25 days (excluding bank holidays) annual leave, plus a Celebration Day – and we want you to take them. Access to The People’s Pension (3% contribution) OR Scottish Widows Pension with matched contributions up to 5%. Competitive bonus structure Complimentary Virgin Active membership for you and a buddy – plus free membership for your children and access to Club V. Private Dental and Healthcare Insurance – because your physical health matters. Life Assurance 4x your salary – peace of mind for you and your loved ones. Discounts across Virgin Active – including guest passes and 50% off PT sessions. Join the Virgin Family – enjoy exclusive discounts with Virgin Atlantic, Virgin Holidays, Virgin Media/O2, and more. 20% off food and drink at our KAUAI branches. Access to Salary Finance for loans, savings plans, and financial wellbeing support. Mental health support through our BUPA Employee Assistance Programme, including 4 free counselling sessions. Complimentary corporate letting services with Dexters – no tenant charges. Access to ePoints with online retailer discounts. Discounts on Virgin Active Academy courses – perfect for pursuing your passion. Read Less

KAUAI, part of the Virgin Active brand. At KAUAI we are passionate about health and wellbeing and we promise to deliver nothing but the very best in food and nutrition. Serving the best quality ingredients means we bring to our customers real food that is, where possible, free of GMO’s and has no additives, preservatives, artificial colourants and flavourants. We make health and healthy eating habits accessible and exciting. So what qualities does a Team Member need to join KAUAI? A friendly, calm and approachable nature with the ability to act quickly and effectively Enthusiastic, dedicated, and driven individuals to ensure customer excellence through good service Excellent attention to detail – nothing gets by without you noticing! Consistently acting in a safe manner, knowing the importance of completing safety checks and recording them accurately Confident in your own ability to keep customer satisfaction at a high Acting as a member of one team with one goal ESSENTIAL DUTIES AND RESPONSIBILITIES include the following but are not limited to: Enthusiastic, dedicated, and driven individuals to ensure customer excellence through good service. Good ability to carry out instructions from management. Ensure all food safety controls are maintained and checklists Prepare orders for smoothies and juices, coffee and food. A customer-oriented positive attitude, good customer service is essential. Work timeously in various positions. Assist management and other crew members in working together as a team Ensure high personal hygiene standards are followed at all times Practise “Clean as You Go” at all times and ensure consistently high hygiene standards in the store. Assist in training up new recruits as per the brand standards and requirements. Ensure continuous awareness of all promotions, product standards and specifications. EXPERIENCE Six months to one year related experience and/or training. Espresso Machine knowledge is handy. OUR PERKS Leave – 28 days Pension fund 50% discount on Kauai meals while on duty Complimentary Virgin Active membership for yourself Read Less

KAUAI, part of the Virgin Active brand. At KAUAI we are passionate about health and wellbeing and we promise to deliver nothing but the very best in food and nutrition. Serving the best quality ingredients means we bring to our customers real food that is, where possible, free of GMO’s and has no additives, preservatives, artificial colourants and flavourants. We make health and healthy eating habits accessible and exciting. So what qualities does a Team Member need to join KAUAI? A friendly, calm and approachable nature with the ability to act quickly and effectively Enthusiastic, dedicated, and driven individuals to ensure customer excellence through good service Excellent attention to detail – nothing gets by without you noticing! Consistently acting in a safe manner, knowing the importance of completing safety checks and recording them accurately Confident in your own ability to keep customer satisfaction at a high Acting as a member of one team with one goal ESSENTIAL DUTIES AND RESPONSIBILITIES include the following but are not limited to: Enthusiastic, dedicated, and driven individuals to ensure customer excellence through good service. Good ability to carry out instructions from management. Ensure all food safety controls are maintained and checklists Prepare orders for smoothies and juices, coffee and food. A customer-oriented positive attitude, good customer service is essential. Work timeously in various positions. Assist management and other crew members in working together as a team Ensure high personal hygiene standards are followed at all times Practise “Clean as You Go” at all times and ensure consistently high hygiene standards in the store. Assist in training up new recruits as per the brand standards and requirements. Ensure continuous awareness of all promotions, product standards and specifications. EXPERIENCE Six months to one year related experience and/or training. Espresso Machine knowledge is handy. OUR PERKS Leave – 28 days Pension fund 50% discount on Kauai meals while on duty Complimentary Virgin Active membership for yourself Read Less

Virgin Active are committed to changing people's lives for the better through wellness. Our team are dedicated to delivering a unique leisure and relaxation experience throughout all our clubs. All our team members pride themselves on incorporating Virgin Active values and ensuring the highest Brand Standards into their work, so our members can experience the finest facilities and service. So we take value in recruiting only the very best Lifeguards to join our Club teams, to ensure our members an use our pools and spa areas safely at all times. As a Lifeguard your passion for swimming and love of great customer service will shine through when supervising our members in the pool, as well as supporting the Operations team in keeping our clubs clean and tidy.   The Role: Incorporating a friendly, calm and approachable nature with the ability to act quickly and effectively at all times. Ensuring the upmost safety of our members in the pool and spa areas, taking responsibility for your own personal safety and that of others. Consistently acting in a safe manner, knowing the importance of completing safety checks and recording them accurately. Monitoring  water chemical water levels and  cleaning the water when appropriate. Maintaining the cleanliness of all areas and adhere to the high standards of Virgin Active . Responsibility for compliance with all mandatory training and health and safety. Fulfilling Duty Shifts when required, therefore having responsibility and accountability during the shift, controlling staffing and facility issues throughout the club. Qualifications You have a current Lifeguard qualification and be fully registered, with either a IQL National Pool Qualification (RLSS), HABC Level 2 Award in Pool Lifeguarding (RQF) or STA Professional Award for Pool Lifeguard (RQF) qualification. Our Perks 30 days (including bank holidays) annual leave – and we want you take them Access to The Peoples Pension, with our contributions at 3% Complimentary Virgin Active membership for you and a buddy. You can also get free membership for your children too, ability to take advantage of our Club V. We want you to love Virgin Active like we do, so you get discounts across Virgin active – everything from guest passes to 50% off PT sessions. You will join Virgin Family - where not only can you  communicate with your colleagues across Virgin Group, but also many discounts (including Virgin Atlantic, Virgin Holidays and Virgin Media/O2) -  Managing finances can be difficult, so we offer access to Salary Finance. They can support you with loans and savings plans, as well as help you become a personal finance expert. Mental health is a cornerstone of wellbeing. Our BUPA employer assistance programme is there when you need a helping hand with 4 free counselling sessions. We know finding a new home to rent can be stressful. We partner with Dexters who offer complimentary corporate letting services – meaning no tenant charges. Access to ePoints, offering loads of online discounts to retailers. Always wanted to take that yoga course? Well VA offer discount on all their Academy courses, trained by the very best instructors. Read Less

KAUAI, part of the Virgin Active brand. At KAUAI we are passionate about health and wellbeing and we promise to deliver nothing but the very best in food and nutrition. Serving the best quality ingredients means we bring to our customers real food that is, where possible, free of GMO’s and has no additives, preservatives, artificial colourants and flavourants. We make health and healthy eating habits accessible and exciting. So what qualities does a Team Member need to join KAUAI? A friendly, calm and approachable nature with the ability to act quickly and effectively Enthusiastic, dedicated, and driven individuals to ensure customer excellence through good service Excellent attention to detail – nothing gets by without you noticing! Consistently acting in a safe manner, knowing the importance of completing safety checks and recording them accurately Confident in your own ability to keep customer satisfaction at a high Acting as a member of one team with one goal ESSENTIAL DUTIES AND RESPONSIBILITIES include the following but are not limited to: Enthusiastic, dedicated, and driven individuals to ensure customer excellence through good service. Good ability to carry out instructions from management. Ensure all food safety controls are maintained and checklists Prepare orders for smoothies and juices, coffee and food. A customer-oriented positive attitude, good customer service is essential. Work timeously in various positions. Assist management and other crew members in working together as a team Ensure high personal hygiene standards are followed at all times Practise “Clean as You Go” at all times and ensure consistently high hygiene standards in the store. Assist in training up new recruits as per the brand standards and requirements. Ensure continuous awareness of all promotions, product standards and specifications. EXPERIENCE Six months to one year related experience and/or training. Espresso Machine knowledge is handy. OUR PERKS Leave – 28 days Pension fund 50% discount on Kauai meals while on duty Complimentary Virgin Active membership for yourself Read Less

KAUAI, part of the Virgin Active brand. At KAUAI we are passionate about health and wellbeing and we promise to deliver nothing but the very best in food and nutrition. Serving the best quality ingredients means we bring to our customers real food that is, where possible, free of GMO’s and has no additives, preservatives, artificial colourants and flavourants. We make health and healthy eating habits accessible and exciting. So what qualities does a Team Member need to join KAUAI? A friendly, calm and approachable nature with the ability to act quickly and effectively Enthusiastic, dedicated, and driven individuals to ensure customer excellence through good service Excellent attention to detail – nothing gets by without you noticing! Consistently acting in a safe manner, knowing the importance of completing safety checks and recording them accurately Confident in your own ability to keep customer satisfaction at a high Acting as a member of one team with one goal ESSENTIAL DUTIES AND RESPONSIBILITIES include the following but are not limited to: Enthusiastic, dedicated, and driven individuals to ensure customer excellence through good service. Good ability to carry out instructions from management. Ensure all food safety controls are maintained and checklists Prepare orders for smoothies and juices, coffee and food. A customer-oriented positive attitude, good customer service is essential. Work timeously in various positions. Assist management and other crew members in working together as a team Ensure high personal hygiene standards are followed at all times Practise “Clean as You Go” at all times and ensure consistently high hygiene standards in the store. Assist in training up new recruits as per the brand standards and requirements. Ensure continuous awareness of all promotions, product standards and specifications. EXPERIENCE Six months to one year related experience and/or training. Espresso Machine knowledge is handy. OUR PERKS Leave – 28 days Pension fund 50% discount on Kauai meals while on duty Complimentary Virgin Active membership for yourself Read Less

Virgin Active are committed to changing people's lives for the better through wellness. Our team are dedicated to delivering a unique leisure and relaxation experience throughout all our clubs. All our team members pride themselves on incorporating Virgin Active values and ensuring the highest Brand Standards into their work, so our members can experience the finest facilities and service. So we take value in recruiting only the very best Sales Membership Manager to join our Club teams, to support in the management of our clubs. As an Sales Membership Manager, you will lead the Experience Team to deliver outstanding members’ and prospects’ experience daily, exceeding   expectations and fostering loyalty. The Role Having direct accountability and responsibility for leading the Experience team, ensuring the club is fully staffed to deliver exceptional service and meet daily budgets. Guaranteeing prompt handling of all membership inquiries, overseeing any necessary escalations. Managing membership administration, maintaining accuracy and GDPR compliance. Being accountable for all sales for your assigned club, ensuring all sales budgets are achieved, including volume, revenue and sales mix, junior memberships and joining fee budgets. Monitor and track all membership results and activity levels on a daily, weekly and monthly basis by using the systems and tools provided Produce accurate, transparent reports and analysis as required by General Manager, Regional Business Director and the rest of the business. Taking on the responsibilities of the Duty Shift as needed, demonstrating flexibility and dedication to the needs of the business, leading by example in all aspects of club management. Experience Strong people management and organisational skills, fostering a cohesive and high-performing team. Proven track record of surpassing financial targets, driving success and growth. Experience from a Sales/KPI driven background would be ideal. Our Perks 30 days (including bank holidays) annual leave plus a Celebration Day – and we want you take them Access to The Peoples Pension, with our contributions at 3% Complimentary Virgin Active membership for you and a buddy. You can also get free membership for your children too, ability to take advantage of our Club V. We want you to love Virgin Active like we do, so you get discounts across Virgin active – everything from guest passes to 50% off PT sessions. You will join Virgin Family - where not only can you  communicate with your colleagues across Virgin Group, but also many discounts (including Virgin Atlantic, Virgin Holidays and Virgin Media/O2) -  Managing finances can be difficult, so we offer access to Salary Finance. They can support you with loans and savings plans, as well as help you become a personal finance expert. Mental health is a cornerstone of wellbeing. Our BUPA employer assistance programme is there when you need a helping hand with 4 free counselling sessions. We know finding a new home to rent can be stressful. We partner with Dexters who offer complimentary corporate letting services – meaning no tenant charges. Access to ePoints, offering loads of online discounts to retailers. Always wanted to take that yoga course? Well VA offer discount on all their Academy courses, trained by the very best instructors.     Read Less

Ready to strut your stuff? If so, bring it on and join the team of instructors at Virgin Active!   Our timetables are structured to support you as a group exercise instructor at Virgin Active. You’ll experience first-hand that we; Engage through Heartfelt Service. Empower with Red Hot passion and inspiration. Excite with respect, creativity and energy. We make Dance irresistible for our members.   The Program   Fun and energetic dance aerobic workouts Builds stamina, de-stresses and helps to tone and condition Accessible, motivational and entertaining Varied dance styles and genres    The Member Experience:   Develop cardiovascular endurance Improved health, fitness and overall well-being Learn new dance movements in different styles  Fun!   What we can’t live without:   Must be passionate about fitness and dance  Must hold an NVQ level 2 in fitness or ETM  Preferably holds a recognised Dance qualification or equivalent in professional experience Must have a desire to teach Must live out our values by inspiring people, having fun and always learning, always improving Good to excellent technique Dynamic personality to motivate and teach participants   Please note, for signature training there may be a small fee applicable for freelancers   Ready to get involved and bring the experience to life for our members? If so, click Apply Now! Read Less

Are you passionate about swimming – someone who’s willing to go the extra mile to inspire our members to reach their goals? Your job… Ensuring all poolside activities and scheduled swimming lessons are promoted effectively and delivered to the highest standard, creating an exceptional experience for our members. Responsible for developing creative and innovative classes following the Swim England (ASA) national plan for Teaching Swimming. Providing a safe and enjoyable environment for all of our members within the pool & surrounding areas. Deliver great customer service by providing personal attention and care to all members. Accurately complete records for the function to track attendance and improvements in fitness making sure individual, team and department targets are being consistently met. Work closely with Swim management to meet and exceed set targets and objectives, help achieve commercial success within the department and wider Club team. What we can’t live without… To be successful, you’ll need to be flexible, friendly and approachable. You’ll be ready for an exciting challenge and have the ability to connect with our members and get on well with people from all walks of life. Swim England/ASA Level 2 in Teaching Swimming or STA Level 2 Certificate in Swimming Teaching Exceptional communication skills and experience in a customer facing environment, able to respond appropriately & professionally to everyone you interact with in all manners, including face to face, over the phone & via email correspondence. Your commitment…. This role is part time. Flexibility is required to meet the needs of the business; typical lessons take place after school or in the mornings for pre school, as well as weekends, and sporadic 1-2-1 lessons. Read Less

Virgin Active are committed to changing people's lives for the better through wellness. Our team are dedicated to delivering a unique leisure and relaxation experience throughout all our clubs. All our team members pride themselves on incorporating Virgin Active values and ensuring the highest Brand Standards into their work, so our members can experience the finest facilities and service. So we take value in recruiting only the very best Sales Membership Consultant to join our Club teams, to provide an elite service to all our cub members and any visiting prospects. As a Sales Membership Consultant you you alongside your team are responsible for meeting the monthly membership goals for sales and growth, with a focus on data and revenue. The Role Acting as the point of contact for members, elevating their member experience at every touchpoint. Addressing member inquiries and uphold meticulous standards of administration and support. Creating a presence and a warm, inviting atmosphere throughout the club, from acting as Front of House, to providing new Member visits. Taking ownership of your membership targets, striving for excellence in sales, retention, and growth every month. Ensuring that all activity targets are met to achieve our desired net growth. Tailoring membership offerings to meet individual needs and expand corporate memberships to prospects within the immediate locality of the club. Providing advice on all activities related to Exercise Experience and products offered by Virgin Active. Supporting the smooth operation of your club and consistently provide exceptional customer service to all. Taking on the responsibilities of the Duty Shift as needed, demonstrating flexibility and dedication to the needs of the business, leading by example in all aspects of club management. Experience Previous experience of working in a customer centric, target driven role (desirable but not essential). Strong interpersonal skills that make you approachable to members, prospects, and colleagues alike. Good communication skills. Our Perks 30 days (including bank holidays) annual leave – and we want you take them Access to The Peoples Pension, with our contributions at 3% Complimentary Virgin Active membership for you and a buddy. You can also get free membership for your children too, ability to take advantage of our Club V. We want you to love Virgin Active like we do, so you get discounts across Virgin active – everything from guest passes to 50% off PT sessions. You will join Virgin Family - where not only can you  communicate with your colleagues across Virgin Group, but also many discounts (including Virgin Atlantic, Virgin Holidays and Virgin Media/O2)  Maintaining a healthy diet while at work can be hard, so we offer all our team members 20% off food and drink at our KAUAI branches located in clubs. Managing finances can be difficult, so we offer access to Salary Finance. They can support you with loans and savings plans, as well as help you become a personal finance expert. Mental health is a cornerstone of wellbeing. Our BUPA employer assistance programme is there when you need a helping hand with 4 free counselling sessions. We know finding a new home to rent can be stressful. We partner with Dexters who offer complimentary corporate letting services – meaning no tenant charges. Access to ePoints, offering loads of online discounts to retailers. Always wanted to take that yoga course? Well VA offer discount on all their Academy courses, trained by the very best instructors. Read Less

Virgin Active are committed to changing people’s lives for the better through wellness. Our team are dedicated to delivering a unique leisure and relaxation experience throughout all our clubs. All our team members pride themselves on incorporating Virgin Active values and ensuring the highest Brand Standards into their work, so our members can experience the finest facilities and service. We take value in recruiting the very best team members who work behind the scenes to support our clubs in delivering a world class member experience. We are looking for a - to join our team. The Role Support risk identification and mitigation across regional engineering activities, helping to embed proactive prevention into maintenance planning. Assist in maintaining M&E governance, policies and statutory compliance, ensuring inspections, audits and actions are completed effectively and on time. Promote a strong health, safety and compliance culture across maintenance operations. Support the optimisation of planned preventative maintenance programmes, helping to reduce reactive works through root cause analysis and practical engineering solutions. Provide regional technical support through audits and site visits, identifying risks and assisting with implementing corrective actions. Contribute to the development of maintenance teams through onboarding support, training guidance and capability building. Assist with data-led Opex and Capex planning, ensuring maintenance investment aligns with asset condition and risk. Act as a key technical link between Head Office and club teams, supporting clear communication, reporting and visibility of maintenance activities. Support delivery of M&E projects, ensuring they are completed safely, on time and within budget. Monitor utilities and energy performance, contributing to efficiency, sustainability and asset improvement initiatives. Experience Strong engineering background, ideally within leisure, hospitality or similar multi-site environments. Recognised technical qualification (e.g. City & Guilds or equivalent apprenticeship route). Experience working with swimming pool plant systems and associated safety standards. Working knowledge of Health & Safety legislation, statutory compliance, Fire Safety and L8 (Legionella). Ability to diagnose and resolve technical faults both on-site and remotely. Experience supporting technical projects and managing contractor performance. Excellent organisational skills, planning capability and attention to detail. Strong communication skills with the ability to build relationships and influence stakeholders across multiple sites. Our Perks 25 days (excluding bank holidays) annual leave, plus a Celebration Day – and we want you take them. Access to The People’s Pension (3% contribution) or Scottish Widows pension with matched contributions up to 3%. Complimentary Virgin Active membership for you and a buddy, plus free membership for your children. Private dental and healthcare insurance, giving you access to support when you need it. Life Assurance at 4x your salary. Discounts across Virgin Active, including guest passes and 50% off PT sessions. Access to the Virgin Family network, including discounts across the Virgin Group (Virgin Atlantic, Virgin Holidays and Virgin Media/O2). 20% off food and drink at KAUAI outlets within our clubs. Access to Salary Finance for financial wellbeing support. BUPA Employee Assistance Programme, including free counselling sessions. Corporate letting support through Dexters. Access to ePoints with a wide range of online retail discounts. Discounts on Virgin Active Academy courses, including yoga and fitness training. Read Less

Virgin Active are committed to changing people’s lives for the better through wellness. Our team are dedicated to delivering a unique leisure and relaxation experience throughout all our clubs. All our team members pride themselves on incorporating Virgin Active values and ensuring the highest Brand Standards into their work, so our members can experience the finest facilities and service. We take value in recruiting the very best team members who work behind the scenes to support our clubs in delivering a world-class member experience. We are now looking for a New Member & Sales Host to join our Acquisition Team. It’s a truly exciting time to be joining Virgin Active. We are transforming our clubs and redefining who we are — evolving into social wellness clubs that connect people, movement, relaxation and community all under one roof. With refurbishments underway across the majority of our estate and a renewed focus on experience-led wellness, this role plays a key part in shaping the first impression of our new era. The New Member & Sales Host is responsible for inspiring people to begin their wellness journey, delivering an exceptional sales and onboarding experience, and ensuring every new member feels welcomed, valued and supported through their first 90 days. You are the first impression of the club and a core part of building long-term member relationships. The Role Take ownership of individual membership sales targets, contributing to overall club growth and retention. Engage prospects with empathy and curiosity, delivering value-led tours based on their goals and motivations. Drive self-generated leads and maintain consistent follow-up using CRM systems. Personally welcome new members and deliver a tailored onboarding experience. Guide members through their first 90 days, ensuring regular engagement and a sense of belonging. Create moments of generosity that surprise and delight, bringing Unreasonable Hospitality to life. Encourage participation across classes, PT, recovery, and club services. Collaborate with instructors, trainers, and club teams to ensure a seamless experience. Maintain high standards of administration, time management, and communication. Support the smooth operation of the club and uphold all Virgin Active brand standards. Experience Previous experience in sales, hospitality, wellness, or customer-facing environments (desirable). A strong passion for people, wellness, and meaningful connection. The ability to meet and exceed targets while delivering a premium experience. Excellent communication and interpersonal skills – warm, confident, and engaging. Strong organisational skills with attention to detail and follow-through. A proactive, positive attitude and a natural sense of care and hospitality. Flexibility to work early mornings, evenings, weekends, and club events. Our Perks 30 days (including bank holidays) annual leave – and we want you take them Access to The Peoples Pension, with our contributions at 3% Complimentary Virgin Active membership for you and a buddy. You can also get free membership for your children too, ability to take advantage of our Club V. We want you to love Virgin Active like we do, so you get discounts across Virgin active – everything from guest passes to 50% off PT sessions. You will join Virgin Family - where not only can you  communicate with your colleagues across Virgin Group, but also many discounts (including Virgin Atlantic, Virgin Holidays and Virgin Media/O2)  Maintaining a healthy diet while at work can be hard, so we offer all our team members 20% off food and drink at our KAUAI branches located in clubs. Managing finances can be difficult, so we offer access to Salary Finance. They can support you with loans and savings plans, as well as help you become a personal finance expert. Mental health is a cornerstone of wellbeing. Our BUPA employer assistance programme is there when you need a helping hand with 4 free counselling sessions. We know finding a new home to rent can be stressful. We partner with Dexters who offer complimentary corporate letting services – meaning no tenant charges. Access to ePoints, offering loads of online discounts to retailers. Always wanted to take that yoga course? Well VA offer discount on all their Academy courses, trained by the very best instructors. Read Less

Virgin Active are committed to changing people's lives for the better through wellness. Our team are dedicated to delivering a unique leisure and relaxation experience throughout all our clubs. All our team members pride themselves on incorporating Virgin Active values and ensuring the highest Brand Standards into their work, so our members can experience the finest facilities and service. So we take value in recruiting only the very best Duty Manager to join our Club teams, to provide an elite service to all our club members and any visiting prospects. As Duty Manager, you are Virgin Active’s champion of unreasonable hospitality. You transform everyday club visits into unforgettable moments, sparking joy, loyalty, and referrals. With creativity, empathy, and storytelling, you coach and inspire colleagues to create extraordinary experiences that turn the club into a community.  The Role Oversee the smooth running of the club during assigned shifts, ensuring all departments are aligned and executing service priorities. Complete all opening/closing procedures, including safety checks, presentation walks, and handover documentation. Act as the first responder for all emergency and EAP incidents, ensuring calm, compliant, and effective management of any safety or operational issue. Maintain real-time oversight of club standards — cleanliness, atmosphere, music, temperature, equipment readiness — escalating issues to Facilities and GM as needed. Lead delivery of daily “Memorable Moments,” coaching Hosts and frontline teams to spot 
opportunities and execute hospitality gestures confidently. Capture and share all hospitality wins, service recoveries, and best-practice examples in the Hospitality Tracker for review with the EM and GM. Provide operational support during peak periods, ensuring member flow, class transitions, reception coverage, and general service delivery run seamlessly. Anticipate what members need before they even say it, then deliver thoughtful, personalised gestures that leave them smiling. Lead “Hum, Sing, Shout” activations that surprise, delight, and create memories worth sharing. Celebrate milestones, first visits, 100th workouts, birthdays, in ways that feel real, heartfelt, and unforgettable. Coach colleagues to spot opportunities for extraordinary hospitality and give them the courage to act. Experiment with new ideas, activations, and pop-ups that make Virgin Active feel like nowhere else.  Capture and share memorable moments on social media, showcasing the culture of unreasonable hospitality and amplifying the member experience. What we need from you A natural storyteller who can turn small details into big emotions. Previous experience of working in a customer centric role. Strong interpersonal skills that make you approachable to members, prospects, and colleagues alike. Emotional intelligence in spades: empathy, compassion, and connection come naturally to you. Good communication skills. Flexibility to work across Virgin Active’s shifts, activations, and events.  Our Perks 30 days (including bank holidays) annual leave – and we want you take them Access to The Peoples Pension, with our contributions at 3% Complimentary Virgin Active membership for you and a buddy. You can also get free membership for your children too, ability to take advantage of our Club V. We want you to love Virgin Active like we do, so you get discounts across Virgin active – everything from guest passes to 50% off PT sessions. You will join Virgin Family - where not only can you  communicate with your colleagues across Virgin Group, but also many discounts (including Virgin Atlantic, Virgin Holidays and Virgin Media/O2)  Maintaining a healthy diet while at work can be hard, so we offer all our team members 20% off food and drink at our KAUAI branches located in clubs. Managing finances can be difficult, so we offer access to Salary Finance. They can support you with loans and savings plans, as well as help you become a personal finance expert. Mental health is a cornerstone of wellbeing. Our BUPA employer assistance programme is there when you need a helping hand with 4 free counselling sessions. We know finding a new home to rent can be stressful. We partner with Dexters who offer complimentary corporate letting services – meaning no tenant charges. Access to ePoints, offering loads of online discounts to retailers. Always wanted to take that yoga course? Well VA offer discount on all their Academy courses, trained by the very best instructor Read Less

Virgin Active are committed to changing people's lives for the better through wellness. Our team are dedicated to delivering a unique leisure and relaxation experience throughout all our clubs. All our team members pride themselves on incorporating Virgin Active values and ensuring the highest Brand Standards into their work, so our members can experience the finest facilities and service. So we take value in recruiting only the very best Lifeguards to join our Club teams, to ensure our members an use our pools and spa areas safely at all times. As a Lifeguard your passion for swimming and love of great customer service will shine through when supervising our members in the pool, as well as supporting the Operations team in keeping our clubs clean and tidy.   The Role: Incorporating a friendly, calm and approachable nature with the ability to act quickly and effectively at all times. Ensuring the upmost safety of our members in the pool and spa areas, taking responsibility for your own personal safety and that of others. Consistently acting in a safe manner, knowing the importance of completing safety checks and recording them accurately. Monitoring  water chemical water levels and  cleaning the water when appropriate. Maintaining the cleanliness of all areas and adhere to the high standards of Virgin Active . Responsibility for compliance with all mandatory training and health and safety. Fulfilling Duty Shifts when required, therefore having responsibility and accountability during the shift, controlling staffing and facility issues throughout the club. Qualifications You have a current Lifeguard qualification and be fully registered, with either a IQL National Pool Qualification (RLSS), HABC Level 2 Award in Pool Lifeguarding (RQF) or STA Professional Award for Pool Lifeguard (RQF) qualification. Our Perks 30 days (including bank holidays) annual leave – and we want you take them Access to The Peoples Pension, with our contributions at 3% Complimentary Virgin Active membership for you and a buddy. You can also get free membership for your children too, ability to take advantage of our Club V. We want you to love Virgin Active like we do, so you get discounts across Virgin active – everything from guest passes to 50% off PT sessions. You will join Virgin Family - where not only can you  communicate with your colleagues across Virgin Group, but also many discounts (including Virgin Atlantic, Virgin Holidays and Virgin Media/O2) -  Managing finances can be difficult, so we offer access to Salary Finance. They can support you with loans and savings plans, as well as help you become a personal finance expert. Mental health is a cornerstone of wellbeing. Our BUPA employer assistance programme is there when you need a helping hand with 4 free counselling sessions. We know finding a new home to rent can be stressful. We partner with Dexters who offer complimentary corporate letting services – meaning no tenant charges. Access to ePoints, offering loads of online discounts to retailers. Always wanted to take that yoga course? Well VA offer discount on all their Academy courses, trained by the very best instructors. Read Less

Virgin Active are committed to changing people's lives for the better through wellness. Our team are dedicated to delivering a unique leisure and relaxation experience throughout all our clubs. All our team members pride themselves on incorporating Virgin Active values and ensuring the highest Brand Standards into their work, so our members can experience the finest facilities and service. So we take value in recruiting only the very best Maintenance Engineers to join our Club teams, to ensure all facilities are available to members at all times and are in excellent condition. The Maintenance Engineer is responsible for operating and maintaining a viable and effective preventative maintenance programme for the whole site, including the building shell and surrounding grounds under supervision of their line manager. The Role Ensuring that the facility adheres to all engineering compliance standards not putting members or employees at any risk. Monitoring the basic fixtures and fittings of the building are maintained to the highest standards of order and tidiness at all times. Adhering to daily & weekly checks to ensure smooth operation of site, keeping up to date & accurate records. Following all Health & Safety policies and reporting any issues or concerns immediately. Maintaining the basement, plant rooms, roof and fire exits to company standards and ensuring all plant and equipment is maintained. Being proactive, use your initiative and take ownership of situations such as member complaints, Working as part of the wider club team, demonstrating a professional & courteous manner to members, assisting with queries they may have. Fulfilling Duty Shifts when required, therefore having responsibility and accountability during the shift, controlling staffing and facility issues throughout the club. Qualifications A technical Level 2 qualification of City & Guilds equivalent or higher. Our Perks 30 days (including bank holidays) annual leave – and we want you take them Access to The Peoples Pension, with our contributions at 3% Complimentary Virgin Active membership for you and a buddy. You can also get free membership for your children too, ability to take advantage of our Club V. We want you to love Virgin Active like we do, so you get discounts across Virgin active – everything from guest passes to 50% off PT sessions. You will join Virgin Family - where not only can you  communicate with your colleagues across Virgin Group, but also many discounts (including Virgin Atlantic, Virgin Holidays and Virgin Media/O2)  Maintaining a healthy diet while at work can be hard, so we offer all our team members 20% off food and drink at our KAUAI branches located in clubs. Managing finances can be difficult, so we offer access to Salary Finance. They can support you with loans and savings plans, as well as help you become a personal finance expert. Mental health is a cornerstone of wellbeing. Our BUPA employer assistance programme is there when you need a helping hand with 4 free counselling sessions. We know finding a new home to rent can be stressful. We partner with Dexters who offer complimentary corporate letting services – meaning no tenant charges. Access to ePoints, offering loads of online discounts to retailers. Always wanted to take that yoga course? Well VA offer discount on all their Academy courses, trained by the very best instructors. Read Less