Are you an organised, customer-focused professional who thrives in a fast-paced manufacturing environment? Do you enjoy building relationships, coordinating across multiple teams, and being the key link between customers and operations? We are recruiting for a Customer Account Manager to join a leading aerospace manufacturing business, supporting a major military aerospace customer programme. This is a fantastic opportunity to take ownership of a key customer account and play a critical role in ensuring customer requirements are delivered successfully. The Role As the primary point of contact for your customer, you will manage day-to-day communications, coordinate actions across the business, and provide exceptional customer support. Working closely with Operations, Production, Supply Chain, Procurement and Quality, you ll ensure customer commitments are met while building strong internal and external relationships. This is a busy, fast-moving role that would suit someone who enjoys problem-solving, managing priorities, and driving actions through to completion. Key Responsibilities Act as the main point of contact for a key customer account. Manage customer enquiries via phone, email and occasional face-to-face meetings. Provide updates on orders, deliveries, production schedules and recovery plans. Coordinate activities across Operations, Production, Supply Chain, Procurement and Quality teams. Monitor customer requiremen...
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