Job Title: Desktop Support Analyst 📝 Contract Type: Permanent Full-Time 💰 Salary: Up to £35,000 🎁 Benefits: Private Medical, Pension, 25 days annual leave, Gym Membership, Cycle to Work Scheme, Employee Assistance Programme 🏢 Office Location/Working Policy: Onsite 🕔 Working Hours: Shift Pattern 🕵🏻 What to wear: Smart casual The Role: As a member of the onsite support team, you will play a key role in the delivery of high-quality technical support for the business and the customer, whilst delivering exceptional customer satisfaction and a personalised service. Role Responsibilities: .• Receive and respond to incoming tickets from remote IT teams, such as service desk, desktop support, network support, etc. Support Service Desk with tickets where possible. • Provide expert support for Microsoft Office Suite and other Microsoft applications. • Provide support for Mac devices, including MacBooks and iPads. Assist users with Mac-related issues, configurations, and software installations. Ensure compatibility and integration of Mac devices with the existing IT infrastructure. • Troubleshoot and resolve software-related issues promptly and efficiently. Assist end-users with software installations and updates. • Maintain and troubleshoot meeting room technology, including video conferencing equipment, projectors, and audio systems. Ensure seamless operation of audio-video equipment during meetings and events. Assist users with setting up and using AV equipment for presentations and conferences. • Collaborate with infrastructure and network teams to support on-site hardware installations, upgrades, and maintenance. Assist in troubleshooting and resolving network and infrastructure-related issues. • Maintain an accurate inventory of IT equipment, including laptops, desktops, peripherals, and mobile devices. Track asset allocation, perform regular audits, and ensure equipment is properly configured. • Provide IT support for customer conferences and events, including setting up and configuring IT equipment. Ensure the smooth operation of audio-video equipment during customer-facing events. Offer technical assistance to event participants as needed. • Assist with the on-boarding of new employees, ensuring they have the necessary IT equipment and access. Provide training and support to new starters to ensure a smooth transition into their roles. • Provide VIP support where required to senior members of the organisation. The Interview Process ☎️ Screening call: Phone call with our recruitment team to assess your suitability for the role, but also if the role is right for you. 🚀 First interview: A video call over MS Teams with the Hiring Manager + Team Member. 🤝🏻 Second interview: Usually F2F interview onsite at one of our offices (this can sometimes involve a task or presentation). About Acora We’ve been on a mission to improve end user satisfaction since the day we were founded over 25 years ago. As champions of premium experience-led IT services, it is who we are. We constantly challenge old assumptions and inherited wisdom, and demonstrate there are other, better ways to do things. Our mission is to unleash the potential of people through amazing IT experiences. At Acora, we live by three key and simple values that drive everything we do guiding our actions, shaping our culture, and ensuring we deliver excellence every step of the way. #1 BE THE BEST YOU CAN BE We challenge ourselves to raise our game each day. By embracing a mindset of growth, we continuously strive to improve ourselves, our ways of working, and the service we deliver to our customers. #2 WE DO WHAT WE SAY When we make a promise, we follow-through - no excuses. We don’t leave anyone hanging or walk away from challenges. Reliable and focused, we value clear communication to build trust and give customers, and colleagues, the confidence they can count on us every time. #3 TOGETHER WE WIN Business is the biggest team sport of them all. By communicating well, breaking down silos and staying aligned, we create clarity and focus. Strong relationships, shared goals and commitment make us a winning team – for each other and for our customers. To be considered for this position, you must have full rights to work in the UK. Equal Opportunities at Acora Acora is an equal opportunity employer, committed to providing equal opportunities regardless of race or ethnic origin, gender identity, family situation, sexual orientation, disability, religion or age. We hire our people on the basis of qualifications, merit, skills, and business need. We are a Level 1 Disability Confident Committed Employer and will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request any reasonable adjustments. Join us at Acora in creating a workplace where everyone can succeed and make an impact. We look forward to welcoming you to our team Read Less

Our client is a market-leading provider of AI-powered Digital Experience solutions to the Social Housing and Local Government sectors - helping transform how organisations serve their tenants, customers and employees. With over two decades of innovation behind them, a strong balance sheet, and an IPO on the horizon, they are now scaling their commercial team and looking for a standout sales professional to help write the next chapter. The Vacancy As Senior Business Development Manager, you will own the sales cycle across a defined territory - from prospecting through to close. This is a high-impact, strategic position where you will work directly with senior decision-makers, deliver enterprise-grade digital solutions, and build relationships that genuinely make a difference to the communities your clients serve. You will prospect, pitch and close business, build and manage a strategic pipeline, and develop compelling proposals and business cases that position the company as a true long-term partner. Who We're Looking For A proven B2B "new logo hunter" software sales professional (no account managers!). Consultative and commercially sharp, someone who loves the hunt, owns their pipeline, and can show that they have consistently delivered against targets. We are looking for a confident communicator - persuasive, curious, and credible at senior stakeholder level. Experience in PropTech, Social Housing or the wider public sector is a real bonus, but hunger, intelligence and a track record of closing complex deals matter more. What's On Offer * Base salary 60-70k, OTE (Apply online only)k * Uncapped bonus * Hybrid working – ideally 3 days in the office, potentially 2 * Entry onto the employee share scheme, with IPO planned within 3–5 years * Comprehensive benefits package including 24/7 GP, wellness support and retail discounts * Clear progression into senior commercial or leadership roles for high performers * A genuinely purpose-led business where your work has real social impact Read Less

Senior Machine Learning Engineer | Cambridge / Hybrid | £80,000–£120,000 + Bonus Join a fast-growing FinTech/InsurTech company in Cambridge that is transforming how financial and insurance products are built using machine learning and data-driven decision-making. Their platform leverages advanced ML models to power areas such as fraud detection, risk modelling, underwriting optimisation, and customer analytics, enabling smarter and faster decisions at scale. With strong investment and a product-led engineering culture, they are looking for a Senior Machine Learning Engineer to play a key role in building and deploying production-grade ML systems. The Role * Design, build, and deploy machine learning models for fraud detection, risk scoring, and predictive analytics * Develop scalable ML pipelines and work closely with data engineering teams * Collaborate with product and domain experts to translate business problems into ML solutions * Optimise model performance and ensure reliability in production environments * Contribute to architecture and best practices across ML and MLOps Key Skills & Experience * 4+ years’ experience in machine learning or AI roles * Strong Python skills, with experience in frameworks such as PyTorch, TensorFlow, or Scikit-learn * Experience deploying ML models into production, including MLOps, CI/CD, Docker, and Kubernetes * Solid understanding of statistics, data modelling, and software engineering principles * Experience with cloud platforms such as AWS, GCP, or Azure * Exposure to financial services or insurance domains is advantageous, but not essential What’s in It for You? * Work on high-impact ML systems solving real-world financial and risk challenges * Join a collaborative, engineering-first environment with strong technical ownership * Competitive salary of £80,000–£120,000, plus bonus * Flexible hybrid working with a Cambridge-based office * Clear progression and the opportunity to influence ML strategy What’s in It for You? Apply now or reach out directly for a confidential discussion about this and similar opportunities Read Less

Senior AI / Machine Learning Engineer | London / Hybrid | £90,000–£120,000 + Bonus Join a high-growth, product-led technology company in London that is building next-generation AI-powered tools to transform how professionals interact with complex data and documents. With significant recent investment and rapid expansion plans, the team is developing cutting-edge AI systems that automate traditionally manual, time-intensive workflows, enabling faster, more accurate decision-making at scale. This is a unique opportunity to work at the forefront of applied AI, leveraging the latest advancements in large language models and agent-based systems in real-world production environments. The Role * Design, build, and deploy AI-driven systems and features using state-of-the-art large language models * Develop end-to-end ML pipelines, from data ingestion through to production deployment and monitoring * Work closely with cross-functional teams to translate complex, real-world problems into scalable AI solutions * Contribute to the design of advanced architectures, including retrieval-augmented generation (RAG) and multi-agent systems * Optimise system performance, reliability, and scalability in production environments * Play a key role in technical decision-making and overall AI strategy Key Skills & Experience * 4+ years’ experience in software engineering, machine learning, or AI-focused roles * Strong programming skills in Python, with experience building production-grade systems * Hands-on experience with large language models and modern ML frameworks * Experience deploying and maintaining systems in production (MLOps, CI/CD, Docker, Kubernetes) * Strong understanding of system design, APIs, and scalable architectures * Experience with cloud platforms such as AWS, GCP, or Azure Desirable Experience * Experience working with LLMs in production environments * Exposure to agent-based systems or advanced prompt engineering techniques * Experience building distributed systems or high-performance APIs * Familiarity with observability and monitoring tools * Experience working in fast-paced, product-driven environments What’s in It for You? * Work on cutting-edge AI systems solving complex, real-world problems * High level of ownership and autonomy within a fast-moving engineering team * Competitive salary of £90,000–£120,000, plus bonus and equity * Flexible hybrid working with a London-based office * Opportunity to shape the direction of AI products from an early stage Interested in learning more? Apply now or reach out directly for a confidential discussion about this and similar opportunities Read Less

Job Title: 1st Line Support Technician 📝 Contract Type: Permanent Full-Time 💰 Salary: Up to £28,000 🎁 Benefits: Private Medical, Pension, 25 days annual leave, Gym Membership, Cycle to Work Scheme, Employee Assistance Programme 🏢 Office Location/Working Policy: Onsite 🕔 Working Hours: Shift patter between 0800 and 1745 🕵🏻 What to wear: Smart casual The Role You will provide support to our customers, working across an array of different technologies and setups. Whether it’s over the phone, through remote assistance, or on-site at the customer offices, you’ll handle each case with efficiency and professionalism, showcasing your excellent customer service skills Within the business, you will play an instrumental part in providing IT support to over 5,000 end users. Our team operates within the framework of ISO-accredited policies, priding ourselves on ensuring that excellence is our standard and continually seeking improvements. As part of the role, we operate a shift schedule that provides flexibility and allows a balance of working in our office and working from the comfort of a remote location. Role Responsibilities * To diagnose and resolve a variety of IT problems across an extensive range of technologies within our service level agreements * To raise, update, and resolve case records using the IT Helpdesk system with detail and accuracy * Being proactive with case follow-ups and ensuring customer satisfaction according to our KPIs * Achieving individual KPIs and in turn contributing to the success of the department * Answering telephone calls from customers with technical problems and queries * Attending customer premises when required, this could include troubleshooting hardware problems in PCs or Laptops such as RAM, motherboards, or Hard Drive Failures * Creating, administrating, and disabling active directory objects * Administrative tasks within phone systems, including creating extensions, call groups, and voicemail changes * Performing software updates and installations on end users' workstations and servers * Raising cases from emails received by the department and from the proactive monitoring system * Escalating incidents to senior support team members or external suppliers when required * Creating and updating Knowledge Base Articles to share knowledge between team members and the wider organisation * Taking an active part in the development of the department by suggesting improvements to working procedures in line with our ISO accreditations Skills, Knowledge & Experience * Proven experience working within a customer service based role * Excellent verbal communication skills with the ability to communicate effectively with technical and non-technical customers * Organisation and time management skills * To be a problem solver and capable of gathering relevant data and identifying potential improvements and alternatives in a logical manner * Be highly motivated, manage your own workload and meet deadlines while working under pressure in a fast-paced, dynamic environment The Interview Process ☎️ Screening call: Phone call with our recruitment team to assess your suitability for the role, but also if the role is right for you🚀 🚀 First interview: Video call over MS Teams with the Team Leader 🤝🏻Second interview: Onsite interview with the Team Leader and Hiring Manager About Acora Acora are a progressive full-stack full-service business technology services partner, built for the AI era. Combining the capabilities of a Managed Service Provider (MSP), Managed Security Service Provider (MSSP), IT Consulting, Professional Services and Development company, Acora helps customers achieve breakthrough results - often quicker and at lower risk than they thought possible. We believe in a better working world, where our customers are confident to fully embrace the AI opportunity and generate economic impact. Our Values We’re proud to share the values we live by. They’re not dusty abstract concepts. Our values define our culture: they act as a promise to our customers and a constant challenge to ourselves, both as individuals and as a team, to be Game-Changers. #1 BE THE BEST YOU CAN BE We challenge ourselves to raise our game each day. By embracing a mindset of growth, we continuously strive to improve ourselves, our ways of working, and the service we deliver to our customers. #2 WE DO WHAT WE SAY When we make a promise, we follow-through - no excuses. We don’t leave anyone hanging or walk away from challenges. Reliable and focused, we value clear communication to build trust and give customers, and colleagues, the confidence they can count on us every time. #3 TOGEGETHER WE WIN Business is the biggest team sport of them all. By communicating well, breaking down silos and staying aligned, we create clarity and focus. Strong relationships, shared goals and commitment make us a winning team – for each other and for our customers. To be considered for this position, you must have full rights to work in the UK. Equal Opportunities at Acora Acora is an equal opportunity employer, committed to providing equal opportunities regardless of race or ethnic origin, gender identity, family situation, sexual orientation, disability, religion or age. We hire our people on the basis of qualifications, merit, skills, and business need. We are a Level 1 Disability Confident Committed Employer and will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request any reasonable adjustments. Join us at Acora in creating a workplace where everyone can succeed and make an impact. We look forward to welcoming you to our team Read Less

Job Title: Machine Learning Engineer (Computer Vision) Location: London Salary: Up to £160,000 (DOE) We are looking for a Machine Learning Engineer with experience in Computer Vision to join a growing engineering team developing machine learning solutions for complex real-world environments. This role would suit someone with a strong technical background who enjoys taking models from research through to deployment and working closely with engineers, data scientists, and domain experts. The Role You will be responsible for designing, training, and deploying computer vision models, working across the full machine learning lifecycle. The work will involve building production-ready systems, evaluating model performance, and contributing to technical decisions across a range of projects. Requirements * A degree from a leading Russell Group university in Computer Science, Mathematics, Engineering, Physics, or a related discipline * At least 2 years of commercial experience in a Machine Learning, AI, or Computer Vision Engineering role * Strong Python programming skills * Experience with PyTorch, TensorFlow, or similar machine learning frameworks * Experience developing computer vision models using techniques such as object detection, image classification, segmentation, or tracking * Experience working with real-world datasets and deploying models into production environments * Strong communication skills and the ability to work within a multidisciplinary team If this role is of interest, please apply below Read Less

Job Title: Machine Learning Engineer (Computer Vision) Location: Oxford Salary: Up to £160,000 (DOE) We are looking for a Machine Learning Engineer with experience in Computer Vision to join a growing engineering team developing machine learning solutions for complex real-world environments. This role would suit someone with a strong technical background who enjoys taking models from research through to deployment and working closely with engineers, data scientists, and domain experts. The Role You will be responsible for designing, training, and deploying computer vision models, working across the full machine learning lifecycle. The work will involve building production-ready systems, evaluating model performance, and contributing to technical decisions across a range of projects. Requirements * A degree from a leading Russell Group university in Computer Science, Mathematics, Engineering, Physics, or a related discipline * At least 2 years of commercial experience in a Machine Learning, AI, or Computer Vision Engineering role * Strong Python programming skills * Experience with PyTorch, TensorFlow, or similar machine learning frameworks * Experience developing computer vision models using techniques such as object detection, image classification, segmentation, or tracking * Experience working with real-world datasets and deploying models into production environments * Strong communication skills and the ability to work within a multidisciplinary team If this role is of interest, please apply below Read Less

Job Title: Machine Learning Engineer (Computer Vision) Location: Cambridge Salary: Up to £160,000 (DOE) We are looking for a Machine Learning Engineer with experience in Computer Vision to join a growing engineering team developing machine learning solutions for complex real-world environments. This role would suit someone with a strong technical background who enjoys taking models from research through to deployment and working closely with engineers, data scientists, and domain experts. The Role You will be responsible for designing, training, and deploying computer vision models, working across the full machine learning lifecycle. The work will involve building production-ready systems, evaluating model performance, and contributing to technical decisions across a range of projects. Requirements * A degree from a leading Russell Group university in Computer Science, Mathematics, Engineering, Physics, or a related discipline * At least 2 years of commercial experience in a Machine Learning, AI, or Computer Vision Engineering role * Strong Python programming skills * Experience with PyTorch, TensorFlow, or similar machine learning frameworks * Experience developing computer vision models using techniques such as object detection, image classification, segmentation, or tracking * Experience working with real-world datasets and deploying models into production environments * Strong communication skills and the ability to work within a multidisciplinary team If this role is of interest, please apply below Read Less

Job Title: Solutions Co-ordinator 📝 Engagement: Full-time, permanent 🌏 Location: Norwich ⌚ Working hours: 08:50 - 17:40 💰 Salary: Up to £30,000 About the role The Solutions Co-Ordinator plays a pivotal role in supporting the day-to-day operations of the Sales and Marketing functions. This role is central to ensuring that customer needs are met, opportunities are followed up effectively, and internal processes can operate smoothly. By providing essential administrative and operational support, the Solutions Co-Ordinator will contribute directly to the overall high standards of the customer experience and the success of the Solutions Team. What you’ll do * Provide administrative support to Solutions and Marketing Team * Assist with the creation, tracking, and follow-up of sales opportunities and proposals * Maintain regular communication with customers to ensure satisfaction and engagement * Identify opportunities to cross-sell or upsell additional services * Assist in planning and supporting account plans * Ensure customer orders and service cases are complete and accurate before handover * Liaise with internal departments to coordinate service delivery and resolve queries * Support the onboarding of new customers, ensuring a smooth and professional experience * Help maintain internal documentation, CRM, knowledge bases, and process guides * Co-ordinate the scheduling of internal / external meetings, including assistance with agendas and follow-ups * Participate in training and development activities to build product and process knowledge What you’ll bring * Strong organisational, time‑management skills and attention to detail * Excellent written and verbal communication * Proactive approach to problem‑solving * Competent in producing reports, presentations, and structured documentation * Ability to work under pressure and meet deadlines * Process‑driven mindset with ability to follow structured workflows * Understanding of end‑to‑end sales processes and sales cycles * Familiarity with CRM systems and pipeline management * Knowledge of quoting, proposal creation, and contract processes * Basic awareness of marketing–sales alignment (lead management, campaigns, events) * (Desirable) Knowledge of IT / Managed Services environments What we offer * 25 days leave + bank holidays * Your birthday off * Company Pension * Private medical * Gym membership * Cycle to work scheme * Endless learning opportunities Who we are Acora One is a trusted UK technology partner dedicated to helping small and medium-sized businesses thrive through reliable, secure, and scalable IT solutions. Backed by the expertise and resources of Acora Group, Acora One delivers comprehensive managed IT services, cybersecurity, cloud solutions, connectivity, telephony, and business continuity support tailored to the needs of growing organisations. Our values #1 Be the best you can be #2 We do what we say #3 Together we win Interested in becoming an Acoran? Check out the link to our website to read more about us - Homepage - Acora ONE To be considered for this position, you must have full rights to work in the UK. Equal Opportunities at Acora Group Acora Group are an equal opportunity employer, committed to providing equal opportunities regardless of race or ethnic origin, gender identity, family situation, sexual orientation, disability, religion or age. We hire our people based on qualifications, merit, skills, and business need. We are a Level 1 Disability Confident Committed Employer and will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request any reasonable adjustments. Join us at Acora in creating a workplace where everyone can succeed and make an impact. We look forward to welcoming you to our team Read Less

Job Title: Installations Engineer 📝 Engagement: Full-time, permanent 🌏 Location: Norwich ⌚ Working hours: 08:50 - 17:40 💰 Salary: Up to £40,000 About the role You will provide support to our customers, working across an array of different technologies and setups. Whether it’s over the phone, through remote assistance, or on-site at the customer offices, you’ll handle each case with efficiency and professionalism, showcasing your excellent customer service skills Within the business, you will play an instrumental part in providing IT support to over 5,000 end users. Our team operates within the framework of ISO-accredited policies, priding ourselves on ensuring that excellence is our standard and continually seeking improvements. As part of the role, we operate a shift schedule that provides flexibility and allows a balance of working in our office and working from the comfort of a remote location. What you’ll do * Planning, installing, and documenting IT systems and networks for customer projects of varying scale and complexity * Delivering end-to-end project work — from initial planning through to successful, on-time completion * Attending customer meetings and acting as a confident, professional point of contact throughout the project lifecycle * Managing your own caseload and keeping accurate records using our systems (including Microsoft Dynamics and Halo PSA) * Carrying out server work, networking tasks, Microsoft 365 deployments, and telephony installations * Collaborating with internal teams to understand customer needs and ensure smooth project delivery * Identifying and highlighting opportunities for customer improvements, working with Account Managers and other departments * Working with and guiding fellow team members, sharing knowledge and supporting project delivery as a team * Upholding health & safety standards and adhering to our ISO accreditations (ISO 9001 and ISO 27001) What you’ll bring * At least 3 years of experience working within an internal or outsourced IT department * Strong knowledge of Microsoft Server Operating Systems * Solid understanding of Microsoft 365 products and their deployment * Knowledge of firewalls and IPsec tunnels * Understanding of IP-based networks and VLANs * Full clean manual driving licence We'd expect candidates to hold, or be working towards, the following: * CompTIA A+ * CompTIA Network+ * Microsoft Certified Expert certification What we offer * 25 days leave + bank holidays * Your birthday off * Company Pension * Private medical * Gym membership * Cycle to work scheme * Endless learning opportunities Who we are Acora One is a trusted UK technology partner dedicated to helping small and medium-sized businesses thrive through reliable, secure, and scalable IT solutions. Backed by the expertise and resources of Acora Group, Acora One delivers comprehensive managed IT services, cybersecurity, cloud solutions, connectivity, telephony, and business continuity support tailored to the needs of growing organisations. Our values #1 Be the best you can be #2 We do what we say #3 Together we win Interested in becoming an Acoran? Check out the link to our website to read more about us - Homepage - Acora ONE To be considered for this position, you must have full rights to work in the UK. Equal Opportunities at Acora Group Acora Group are an equal opportunity employer, committed to providing equal opportunities regardless of race or ethnic origin, gender identity, family situation, sexual orientation, disability, religion or age. We hire our people based on qualifications, merit, skills, and business need. We are a Level 1 Disability Confident Committed Employer and will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request any reasonable adjustments. Join us at Acora in creating a workplace where everyone can succeed and make an impact. We look forward to welcoming you to our team Read Less

Are you a technically strong IT Support Engineer looking for a hands-on role within a fast-paced manufacturing environment? We are recruiting for a 2nd Line IT Support Engineer to join a well-established manufacturing business supporting approximately 500 users across multiple sites. This role is ideal for someone with strong Microsoft experience who enjoys troubleshooting, supporting infrastructure, and working within a highly process-driven environment. You will be part of a small IT team providing day-to-day support across the business, managing tickets, resolving technical issues, supporting networking infrastructure, and assisting with ongoing IT improvements and projects. The Role: * Providing 1st and 2nd line IT support across the business * Managing and supporting the internal helpdesk and ticketing system * Troubleshooting hardware, software, and user issues * Supporting Microsoft-based systems and infrastructure * Assisting with networking and connectivity issues * Reporting, documenting, and maintaining IT records * Supporting ongoing IT improvements and projects * Occasional travel to additional company sites, including Burnley and London, for emergency support when required Skills & Experience Required: * Previous experience within an IT Support / 2nd Line Support role * Strong Microsoft knowledge and experience is essential * Microsoft certifications would be highly advantageous * Networking and Cisco experience would be beneficial * Previous experience within a manufacturing or process-driven environment would be advantageous * Any project management experience would be a bonus * Excellent communication and customer service skills * Highly organised with a proactive attitude * Full UK driving licence preferred due to occasional travel requirements What’s on Offer: * Permanent opportunity with long-term stability * Supportive team environment * Varied and technically hands-on role * Exposure to multiple business sites and infrastructure * Opportunity to be involved in future IT projects and improvements * Immediate start available * Working Hours: Monday – Friday, 8:00am – 4:30pm * Company bonus scheme * Continued growth opportunities Read Less

Our client, a leading global SaaS organisation is looking for a Data Engineer to join their International Engineering team. This is a great opportunity to contribute greatly to an extremely engineering-focused organization and further your experience across technologies such as Cloud Composer, Airflow, Dataflow, Spark, Terraform, Google Cloud Platform, etc; You will own engineering efforts to provide partner teams within the organisation with data sources that build the AI/ML user experience. This a contract role 12 months Hybrid role with the opportunity for the role go permanent. What You'll Do: * Build and maintain scalable data pipelines for BigQuery using Cloud Composer and Airflow; * Provide observability and monitoring using Monte Carlo and Looker as well as operational tools such as NewRelic and Splunk, driving reliability, data quality, data quality and robustness; * Build critical data quality checks to ensure that the data we process and provide to partner teams meets security and compliance requirements; * Participate in code and technical design reviews; * Scope and plan work together with product engineering, data science and the business; support other teams for all tasks related to data tracking, collection, ingestion, quality monitoring and alerting. Minimum requirements: * 3+ years of experience managing batching and/or streaming data pipelines and infrastructure using technologies such as GCP, Dataflow/Apache Beam, Dataproc, Spark/Flink, dbt; * Working knowledge of Python, SQL and shell scripting; * Experience with Docker/k8s and “infrastructure as a code” tools such as Terraform, Salt or similar; * 3+ years of significant professional experience developing applications written in a modern programming environment - preferably Scala/Java and/or Python; * Professional experience across the entire software development life cycle, from gathering requirements to production deployment using CI & CD; * Confident at articulating complex technical content to peers and partners across the organization via Technical Design Documents. Benefits * Hybrid working * Great location with fantastic offices * Award winning work environment Read Less

IT Sales | Business Development Consultant Location: Edgbaston, Birmingham - Hybrid after initial probation period Mon-Thurs 8-5.30pm or 8.30-6pm/Fri-8.30-3pm (early finish) My client are a specialist recruiter and are looking for ambitious, resilient and commercially minded individuals to join their friendly team as IT Sales Consultants, with a strong focus on sales, business development and generating new client relationships. This role will be heavily focused on selling contract and permanent recruitment solutions to the IT industry. No recruitment experience required, if you can sell, build relationships, and thrive in a performance-led environment, the rest can be taught. to focus on winning new business, building client relationships, and driving revenue within the IT and technology market. The Role As an IT Business Development Representative, you'll specialise in new business generation and client development, working alongside delivery teams who support candidate sourcing. You'll be responsible for: * Winning new business across the tech market (SaaS vendors, consultancies, end-users) * Building relationships with senior stakeholders (CTOs, IT Directors, Hiring Managers) * Identifying hiring needs across Cloud, DevOps, Data, and Cyber markets * Running business development calls, meetings, and client pitches * Managing and growing your own client portfolio * Selling contract and permanent recruitment solutions * Negotiating fees, rates, and commercial terms * Delivering against revenue and GP targets This is a high-performance, sales-led role, where success is driven by your ability to generate revenue and build long-term partnerships. We're keen to hear from candidates with experience in: * IT/Tech sales (SaaS, cloud, MSP, telecoms, IT services) * B2B sales or consultative solution selling * Business development or account management * Outbound / new business-focused roles You'll be a strong fit if you are: * Commercially driven and motivated by high earnings * Confident engaging senior stakeholders * Resilient and comfortable with rejection * Competitive, proactive, and results-focused * Interested in the tech market and building expertise We offer a sales-first career in the fast-growing tech recruitment market, with clear progression and strong earning potential: Uncapped, industry-leading commission Structured progression based on performance Specialisation in high-demand tech markets (Cloud, DevOps, Data, Cyber) Dedicated delivery support so you can focus on business development Ongoing training and mentoring Collaborative, high-performing culture Benefits Additional Family First leave days Early Friday finishes Modern office environment + dog-friendly International annual Christmas conference Regular socials and incentives Monthly rewards (extra leave, vouchers, experiences) Life assurance + Bike to Work scheme If you wish to be considered for this role, please email your cv to (url removed) or call me to discuss on (phone number removed). If you have not heard from us within three weeks of submitting your application, please assume that your application has been unsuccessful on this occasion. We thank you for your interest and encourage you to apply for future opportunities Read Less

We're looking for a customer-focused and technically skilled IT Helpdesk Support Advisor. This is an excellent opportunity for an IT support professional who enjoys solving technical issues, delivering outstanding customer service, and ensuring users remain productive with minimal disruption. As an IT Helpdesk Support, you will be responsible for: * Provide first and second-line technical support via telephone, email, remote support, and in person. * Log, prioritise, manage, and resolve support requests using the company's helpdesk ticketing system. * Support users with Microsoft 365 applications and cloud services. * Manage Microsoft Entra ID (formerly Azure Active Directory), including user accounts, password resets, group membership, and access permissions. * Administer Exchange Online, including mailbox management and distribution groups. * Support Microsoft Teams, SharePoint Online, OneDrive for Business, and collaboration tools. * Install, configure, and maintain Windows desktops and laptops. * Configure new user accounts, devices, and software. * Support printers, mobile devices, and peripheral hardware. * Troubleshoot networking issues, including Wi-Fi, VPN, DNS, DHCP, and connectivity problems. * Escalate complex issues to third-line support or external suppliers where appropriate. * Assist with software deployment, updates, and patch management. * Maintain accurate documentation of support procedures and resolutions. * Support IT asset management, including hardware and software inventories. * Assist with IT projects, migrations, and system upgrades. * Ensure compliance with IT security policies and best practices. The ideal candidate will be: * Minimum of 2 years' experience in an IT Helpdesk or Service Desk role. * Experience supporting Microsoft 365 cloud environments. * Strong knowledge of Windows operating systems. * Experience administering Microsoft Entra ID and Exchange Online. * Excellent troubleshooting and problem-solving skills. * Strong customer service and communication skills. * Ability to prioritise workload and manage multiple support requests. * Experience using IT service management/helpdesk software Read Less

Lead Data Scientist required by an established UK organisation on a 12-month fixed-term contract. This is an excellent opportunity for a technically strong data science professional who enjoys leading high-performing teams while remaining hands-on with advanced analytics, machine learning and AI. You'll play a key role in shaping the organisation's data strategy, delivering innovative analytical solutions and driving commercial value through data. The Role Reporting into the Head of Analytics, you'll lead a team of Data Scientists and Analysts, providing both technical direction and people leadership. You'll work closely with senior stakeholders across the business to identify opportunities where data science can improve decision-making, increase efficiency and unlock new commercial insights. This is a varied role combining leadership, stakeholder engagement and hands-on data science. Key Responsibilities * Lead, mentor and develop a team of Data Scientists and Analysts. * Deliver advanced analytics, predictive modelling and machine learning solutions to solve complex business challenges. * Identify opportunities where AI and data science can create measurable business improvements. * Translate business requirements into scalable analytical solutions. * Work alongside Data Engineering and BI teams to deploy and maintain production-ready models. * Champion innovation by evaluating emerging technologies and best practices within data science and AI. * Present analytical findings and recommendations to senior stakeholders across the organisation. * Drive continuous improvement across analytical capability, governance and delivery. About You You'll be an experienced Lead Data Scientist or Senior Data Scientist with previous leadership experience and a passion for delivering business value through data. You'll ideally have experience with: * Python, SQL and either R or similar analytical languages. * Machine Learning, predictive modelling and statistical analysis. * Databricks or comparable cloud-based analytics platforms. * Tableau, Power BI or other data visualisation tools. * Working with cloud data platforms, data lakes and enterprise data warehouses. * Leading and developing technical teams. * Communicating complex analytical concepts to both technical and non-technical audiences. You'll be naturally inquisitive, commercially minded and enjoy working closely with stakeholders to solve challenging business problems. What's on Offer * Salary between £70,000-£80,000 * 10% annual bonus * Private Healthcare * Generous pension * 25 days annual leave plus the option to buy additional holiday * Hybrid working (3 days per week in the Bristol office) * Employee wellbeing programme * Excellent learning and development opportunities * A collaborative and supportive working environment This is a fantastic opportunity to join a forward-thinking organisation where data is central to business strategy and innovation. If you're interested in finding out more, we'd love to hear from you Read Less

Identity Access Management Business Analyst Location - Edinburgh We are working with a leading Identity Access Management organisation, a Microsoft Gold partner, that's hiring several Business Analysts to join the team following recent project wins. Key skills: Essential • Must have extensive experience in providing analysis within the full software development lifecycle in a Cloud based environment during requirements capture, design, verification, testing and release phases • Must be experienced in working within potentially complex internal and external customer and stakeholder relationships • Must have exposure to process, workflow, use case design using UML, Bizagi, Visio or equivalent tools similar to Mermaid and PlantUML • Knowledge of and interest in digital identity and security • Experienced in working within an environment that is committed to quality culture. • Degree in relevant subject (e.g. technical, computer science) or relevant industry experience 💷 £50,000 - £70,000 💻Hybrid Working 🌱Excellent career growth opportunity 💻Salary increase for every Microsoft exam pass 💪Many more great benefits Please apply for a confidential chat Read Less

Senior Datacentre Build Project Manager – Data Centre & ICT Infrastructure - Mainland Europe I am working on behalf of four different clients within mainland Europe with simular needs on a variety of sites including Frankfurt, Hamburg, Lisbon, Germany and Finland. Our primary client is a leading provider of Data Centre and ICT infrastructure solutions, delivering complex, large-scale projects for some of the world's most demanding and mission-critical environments. Due to continued growth, they are seeking an experienced Senior Project Manager to join their leadership team. This is an exceptional opportunity for a proven project delivery professional who can combine strategic oversight with hands-on leadership to drive successful project outcomes across multiple locations, workstreams, and client programmes. The Role Reporting directly to the Divisional Director, the Senior Project Manager will be accountable for the delivery performance and overall budget position of assigned projects, locations, or scopes. The successful candidate will play a critical role in ensuring projects are delivered safely, on time, within budget, and to the highest standards of quality and client satisfaction. Working closely with the Operations Manager, who assigns operational resources across the business, you will provide leadership and direction to Project Managers, Site Managers, and Site Supervisors to ensure efficient project execution and the achievement of key commercial and operational objectives. This role requires a highly capable leader with strong commercial acumen, excellent stakeholder management skills, and a proven track record of successfully delivering complex projects within Data Centre, ICT, or related construction environments. Key Responsibilities Lead the successful delivery of multiple concurrent projects, programmes, or major campus workstreams, ensuring all contractual, commercial, operational, and client requirements are met. Take ownership of project budgets and commercial performance across a portfolio of projects, including forecasting, cost control, financial reporting, and profitability. Provide oversight, mentorship, and challenge to Project Managers and delivery teams, ensuring consistent performance and adherence to project management best practices. Build and maintain strong relationships with clients and senior stakeholders, acting as a trusted partner throughout the project lifecycle. Drive effective project governance, controls, reporting, risk management, and performance monitoring to support successful project delivery. Identify project risks, issues, and opportunities, implementing strategies to mitigate challenges and improve outcomes. Lead recovery initiatives for underperforming or challenged projects, restoring programme performance and client confidence. Collaborate with operational teams to ensure projects are appropriately resourced and supported throughout delivery. Champion a culture of safety, quality, accountability, and continuous improvement across all projects. Skills & Experience The successful candidate will have significant experience delivering multiple concurrent projects, multiple scopes, or major campus workstreams within a Data Centre, ICT infrastructure, or construction environment. You will have demonstrated ownership of budgets and commercial performance at portfolio level, including responsibility for consolidated reporting and financial oversight. A strong background in leading, supporting, and developing Project Managers and wider delivery teams is essential, alongside the ability to influence and engage effectively with senior stakeholders and clients. You will possess a proven track record of recovering struggling projects and implementing solutions that improve delivery performance, profitability, and customer satisfaction. A comprehensive understanding of project controls, governance frameworks, programme reporting, and risk management disciplines is required, together with strong commercial awareness and excellent organisational skills. Candidates should have strong computer literacy, including proficiency with Microsoft 365 and Google Workspace, as well as excellent written and verbal communication skills in English. What's on Offer This is an opportunity to join a highly respected organisation operating at the forefront of the Data Centre and ICT infrastructure sector. You'll have the chance to lead high-profile, technically complex projects while working alongside an experienced leadership team committed to excellence, innovation, and long-term career development. If you are an accomplished Senior Project Manager looking for your next challenge within a fast-growing and dynamic environment, we'd love to hear from you. Apply today for a confidential discussion Read Less

Product Manager Competitive Salary + Annual Bonus + Private Healthcare + Pension + Progression + Gym Membership + Full Training London Are you an experienced Product Manager with a background in satellite communications and IP networking, looking to take ownership of innovative, technically complex products across their full lifecycle? This is an exciting opportunity to join a growing product and marketing function where you will act as the technical authority across a diverse portfolio of satellite and communication solutions. You will play a key role in shaping product strategy, driving go to market plans, and ensuring both internal teams and customers clearly understand the value of highly technical offerings. You will work cross functionally with engineering, marketing, sales, and logistics teams to successfully launch and manage products from concept through to end of life. Acting as the technical product champion, you will translate complex technical detail into clear, compelling messaging that supports commercial success across global markets. The role also involves working closely with leading satellite providers and hardware manufacturers, ensuring that product capabilities align with market demand and internal infrastructure. This is a varied position combining technical expertise, commercial awareness, and strong communication skills. The Role: Drive product lifecycle from concept through to end of life Act as subject matter expert across satellite and communications products Support go to market strategy and product positioning Produce technical documentation, training, and customer facing materials Work cross functionally to launch and improve products and servicesThe Person: Proven experience in Technical Product Management Good knowledge of IP networking and satellite communications Experience working with hardware manufacturers and product integrations Excellent communication skills with ability to simplify technical concepts Organised, proactive, and able to manage multiple projects Reference Number:BBBH(phone number removed) Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates Read Less

Network Engineer – SC Cleared We are looking for an experienced SC Cleared Network Engineer to join a busy infrastructure and network operations team, supporting critical customer environments. This is a hands-on role requiring a strong background in enterprise networking, wireless technologies, network security, and data centre infrastructure. The successful candidate will be responsible for the installation, maintenance, troubleshooting, and optimisation of complex network environments while travelling to supported sites to resolve incidents and deliver infrastructure upgrades. Key Responsibilities Configure, support and troubleshoot Cisco enterprise networking environments. Deploy and maintain Cisco Wireless and Meraki Wi-Fi solutions. Manage and support Cisco ISE for network access control and authentication. Carry out wireless site surveys and wireless leakage surveys using Ekahau surveying equipment. Support LAN/WAN infrastructure, including switching, routing, patching and fault diagnosis. Manage patch panels, structured cabling and cabinet documentation. Support Cisco ACI environments and undertake hardware maintenance, including battery replacements. Configure and manage firewalls including Cisco ASA, Palo Alto, and Meraki, including VPN configuration and access control policies. Administer and troubleshoot F5 Load Balancers (Aqua). Configure, manage and maintain Catapan encryptors, including keying processes. Monitor network performance using SolarWinds. Travel to customer sites to remediate faults involving firewalls, routers, switches and Catapan devices. Manage Cisco Smart Licensing. Diagnose and resolve complex network incidents while ensuring minimal disruption to business operations. Produce accurate technical documentation and maintain asset records. Essential Skills & Experience Active SC Clearance (mandatory). Strong Cisco networking experience across enterprise environments. Cisco Wireless and Meraki Wi-Fi deployment and support. Cisco ISE administration. LAN/WAN technologies including routing, switching and structured cabling. Physical installation of networking equipment, racking and patching. Cisco ACI experience. Firewall administration including Cisco ASA, Palo Alto and Meraki. VPN technologies and network access control. F5 Load Balancing. SolarWinds monitoring and diagnostics. Cisco Smart Licensing. Excellent fault-finding and network troubleshooting skills. Willingness to travel regularly to customer sites across the UK. Full UK driving licence. Desirable Skills Knowledge of Avaya telephony systems. Experience managing Catapan encryptors and associated security procedures. Relevant Cisco certifications (CCNA, CCNP or equivalent). Experience working within ITIL service management environments Read Less

Role: Full-Stack Java Developer Experience: 5–10+ Years Key Skills: * Strong hands-on experience in Full-Stack Java Development * Solid Linux/Unix experience * Exposure to AI coding tools such as Claude Code, Windsurf, Devin, or GitHub Copilot (preferred) * Strong coding and problem-solving skills * Comfortable working in a fast-paced environment with evolving requirements Nice to Have: * Blockchain/Crypto domain experience Working Model: * On-site, 5 days a week Ideal Candidate: A hands-on Java developer who enjoys coding, thrives in ambiguous environments, adapts quickly to changing priorities, and is passionate about building high-quality software using modern development practices Read Less

Service Architect Contract | £700 to £740 per day + Margin | Outside IR35 | Basingstoke (Onsite) An exciting opportunity has arisen for an experienced Service Architect to join a high-profile government programme delivering critical IT services within a secure enterprise environment. Working on a major MOD project, you'll be responsible for designing and governing scalable, secure, and resilient service architectures that support complex business and technical requirements. This is an excellent opportunity to influence strategic technology decisions while working alongside senior technical stakeholders. Key Responsibilities Design and develop end-to-end service architectures aligned with business objectives. Define service design standards, governance, and architectural best practices. Translate business requirements into scalable, secure, and high-performing IT services. Collaborate with technical teams, stakeholders, and suppliers to deliver architectural solutions. Evaluate and recommend technologies, platforms, and tools that support long-term service strategy. Ensure solutions meet security, compliance, and regulatory requirements. Provide technical leadership throughout the service lifecycle. Review and enhance existing services to improve performance, resilience, and operational efficiency. Essential Skills & Experience Proven experience as a Service Architect within large, complex enterprise environments. Strong understanding of enterprise architecture, cloud technologies, and service integration. Experience designing secure, highly available, and scalable IT services. Excellent knowledge of IT service management frameworks such as ITIL and architecture frameworks including TOGAF. Strong stakeholder management, communication, and problem-solving skills. Experience working within secure or government environments is highly desirable. Relevant certifications such as TOGAF, ITIL, AWS, or Azure are advantageous. What's on Offer? £700-£740 per day Outside IR35 Opportunity to work on a prestigious MOD programme Exposure to enterprise-scale technologies and complex architecture challenges Potential for long-term contract extensionsLocation: Basingstoke (full-time onsite) Read Less

DV Cleared Security Architect £700-£800 per day | Outside IR35 | Long-Term Contract | Hampshire (Full-Time Onsite) We are looking for an experienced DV Cleared Security Architect to join a highly classified defence programme, delivering security architecture across complex secure infrastructure, networks and mission-critical platforms. This is an opportunity to work on a long-term programme at the heart of UK national security, helping to design, assure and accredit secure environments that support critical operational capabilities. The Role As the Security Architect, you will be responsible for defining and assuring security architectures across highly secure IT and network environments. Working alongside infrastructure, network and systems engineering teams, you will ensure solutions are secure by design and compliant with MOD and NCSC security standards. You'll play a key role in security assurance, risk management and accreditation activities throughout the project lifecycle. Responsibilities Design and develop security architectures for secure infrastructure and network environments. Produce high and low-level security architecture documentation. Conduct threat modelling, security risk assessments and vulnerability analysis. Define security controls aligned to Secure by Design principles. Support security assurance, accreditation and governance activities. Work closely with infrastructure, network and engineering teams to embed security throughout delivery. Ensure compliance with MOD, NCSC and industry security standards. Provide technical guidance on secure infrastructure, identity, cryptography and boundary protection technologies. Essential Skills & Experience Proven experience as a Security Architect within Defence, MOD, National Security or other highly secure environments. Strong understanding of secure infrastructure, network and platform security architectures. Experience designing and securing enterprise network environments. Expertise in: Network segmentation and security zoning Firewalls, IDS/IPS and boundary protection PKI, cryptography and key management Identity & Access Management (IAM) and Privileged Access Management (PAM) Secure by Design principles Threat modelling and security risk assessment Experience producing security architecture artefacts and supporting security accreditation activities. Good knowledge of: NCSC guidance JSP 440 MOD security policies Defence assurance frameworks Desirable CISSP SABSA TOGAF CCP/Security Architecture certifications Experience working on classified defence or secure government programmes. Security Clearance Current UK Developed Vetting (DV) clearance is essential. Due to the nature of the programme, only candidates holding active DV clearance can be considered. Contract Details £700-£800 per day Outside IR35 Long-term contract Full-time onsite in Hampshire Immediate interview availabilityThis is an excellent opportunity for a DV Cleared Security Architect to join a major defence programme delivering secure, mission-critical technology within one of the UK's most sensitive environments Read Less

Service Architect +Current DV Clearance is essential +On site in Basingstoke +18 months + +Outside IR35 +£700 - £750 per day We're seeking an experienced Service Architect to join a high-profile Ministry of Defence (MOD) programme on a long-term contract. This is an excellent opportunity to play a key role in designing and delivering secure, resilient, and supportable services within a complex defence environment. Key Responsibilities Design and develop end-to-end service architecture aligned with business and technical requirements. Produce service designs that meet operational, security, and supportability standards. Work closely with technical architects, engineering teams, service management, and stakeholders. Ensure service transition and operational readiness for new and enhanced services. Contribute to service governance, risk management, and continual service improvement. Create and maintain service design documentation, operating models, and support processes. Essential Skills & Experience Proven experience as a Service Architect within complex enterprise or government environments. Strong understanding of IT service design and service management principles. Experience working on secure or defence-related programmes. Ability to engage with senior stakeholders and translate business requirements into effective service solutions. Excellent documentation and communication skills. Active DV (Developed Vetting) clearance is mandatory Read Less

We're looking for an experienced Senior Design Engineer to join a team developing cutting-edge communications technology that will help shape the future of global connectivity. This is an opportunity to work on next-generation 5G non-terrestrial networks developing digital hardware for satellite-based communications systems that will play a key role in delivering worldwide mobile coverage. Working as part of a highly skilled engineering team, you'll be involved in the design and implementation of high-performance FPGA and ASIC solutions, taking products from architecture through to validation on the latest space-qualified hardware platforms. Key responsibilities include: Translating system and algorithm requirements into RTL micro-architectures Designing and implementing RTL using Verilog/SystemVerilog for FPGA and ASIC targets Creating testbenches and supporting functional verification Deploying and validating designs on FPGA development platforms Optimising designs for performance, timing, power, and resource utilisation Producing high-quality technical documentation Collaborating across architecture, verification, physical implementation, and integration teams Contributing to continuous improvement of engineering processes and design methodologies Skills & Experience Strong RTL design experience using Verilog and/or SystemVerilog Proven background developing complex FPGA and ASIC designs Experience optimising digital hardware for high-throughput signal or data processing Knowledge of synthesis, timing analysis, and power optimisation techniques Strong understanding of simulation and synthesis using industry-standard EDA tools Experience producing technical design documentation Excellent collaboration skills with multidisciplinary engineering teams Desirable experience Communications or wireless signal processing Error correction, channel estimation, equalisation, or beamforming algorithms AMBA bus protocols UVM verification methodologies C++ or SystemC modelling High-speed interfaces such as PCIe or JESD Python or other scripting languages FPGA development using AMD/Xilinx devices ASIC backend flows and implementation tools Experience working within Agile or structured hardware development lifecyclesSpectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy Read Less

M365 Copilot Lead Leading Law Firm | Remote Contract Opportunity 💰 £790 per day (Inside IR35 via Umbrella) 📍 Fully Remote ⏰ 20 hours per week 📅 14 September 2026 - 13 November 2026 The Opportunity Our client, a leading law firm, is seeking an experienced M365 Copilot Lead to provide strategic leadership and delivery oversight for a Microsoft 365 Copilot Agent project. This is a key role responsible for setting the direction, governance, and successful execution of the engagement. Working closely with senior business stakeholders and technology teams, you will ensure the project delivers measurable value while supporting the firm's wider AI and digital transformation objectives. Key Responsibilities Lead the overall delivery of the M365 Copilot Agent project. Define the project vision, roadmap, governance framework, and success criteria. Provide strategic direction across business and technical workstreams. Engage with senior stakeholders to align requirements, priorities, and outcomes. Oversee implementation, testing, adoption, and knowledge transfer activities. Ensure compliance, security, and governance standards are adhered to within a legal environment. Manage project risks, issues, and dependencies. Champion best practices for Microsoft 365 Copilot adoption and AI-enabled ways of working. Advise on future opportunities to maximise value from Microsoft AI technologies. Required Experience Proven experience leading Microsoft 365 Copilot or enterprise AI transformation projects. Strong understanding of the Microsoft 365 ecosystem, including Teams, SharePoint, OneDrive, Exchange Online, and Power Platform. Experience with Copilot Agents, Copilot Studio, or related Microsoft AI solutions. Strong programme and project leadership capabilities. Excellent stakeholder management and communication skills. Experience delivering projects with robust governance, security, and compliance requirements. Ability to engage confidently with both technical and non-technical audiences. Desirable Experience Previous experience within a law firm or professional services organisation. Microsoft certifications across Microsoft 365, Azure, AI, or Copilot technologies. Experience driving user adoption, change management, and training initiatives. Understanding of legal document management and knowledge management environments Read Less

IT Service Desk Team Leader Salary: £41,772 - £44,300 per annum plus excellent benefits Location: Walsall, West Midlands Contract: Full Time, Permanent, 37 hours per week Closing Date: 16th August 2026 Interview Date: 25th August 2026 (Teams) and from 2nd September 2026 (In-Person) At whg, we’re transforming the way we deliver digital services to support our colleagues and customers. We’re looking for an experienced and people-focused IT Service Desk professional who can lead our frontline IT support team and help shape an exceptional service experience across the organisation. As our IT Service Desk Team Leader, you’ll be responsible for delivering high-quality technical support to colleagues across whg and multiple sites. Leading a team of IT Technicians, you’ll provide hands-on support, guidance and direction, ensuring an outstanding service is delivered in line with established ITIL-aligned processes. If you’re passionate about service excellence, thrive in a fast-paced environment, and enjoy developing others while remaining hands-on with technology, we’d love to hear from you. Main job responsibilities: * Leading, motivating and developing a team of IT Technicians to deliver a responsive and customer-focused service. * Managing and maintaining the IT Service Management (ITSM) solution and Incident Management processes. * Ensuring incidents, service requests and problems are prioritised and resolved within agreed service levels. * Identifying recurring issues and driving improvements through effective problem management. * Supporting the successful transition of system changes, upgrades and enhancements into business-as-usual support. * Overseeing Starter, Mover and Leaver activities to ensure colleagues have the right access, equipment and support from day one. * Managing the full lifecycle of IT assets, including inventory control, security and environmentally responsible disposal. * Maintaining the Service Desk knowledge base and promoting self-service solutions where appropriate. * Producing meaningful service reports, analysing trends and identifying opportunities to improve performance. * Building strong relationships with colleagues, stakeholders and external suppliers to ensure services continue to meet business needs. * Deputising for the IT Service and Operations Manager and Service Delivery Manager when required. We're looking for someone who has: * Experience leading, mentoring or developing others within a technical team. * A strong understanding of ITIL principles and service management best practice and a minimum of ITIL4 Foundation certification or SDI (Service Desk Institute) qualification. * Proven experience working within a busy Service Desk or IT support environment. * Experience delivering against service level agreements and performance measures. * Knowledge of incident, problem, change and asset management processes. * An understanding of cyber security, data protection and compliance requirements. * Excellent communication skills and the ability to explain technical concepts in a way that others understand. * Strong organisational skills, with the ability to manage competing priorities and meet deadlines. * A proactive mindset, using insight and data to drive service improvements. * Willingness to work from our Walsall based head office, this is an on-site based role. * A degree in a technology related discipline is desirable. What’s in it for you? In return, you will receive a competitive salary, 27 days annual leave (plus Christmas shut down), a defined benefit pension scheme, health cash plan, a range of shopping and leisure discounts. We are output focused and flexible and believe in giving colleagues the right balance of autonomy and support to enable them to work to their full potential. Despite the high expectation for performance and delivery, we are committed to ensuring colleagues have a healthy work-life balance and able to work in agile ways which support them. About us At whg, we are dedicated to providing affordable homes across the Midlands and creating sustainable communities. We believe everyone has the right to a safe and secure home, which is the foundation for a successful life. Our values— Trustworthy, Respectful, Accountable, Collaborative and Excellent — guide our work and our commitment to creating an inclusive workplace where everyone can thrive. We have been recognised as a top employer in the prestigious Sunday Times Best Places to Work 2026. The awards celebrate the top employers in the UK who are leading the way in employee pride, job satisfaction and wellbeing, as well as reward and recognition. We are proud to be a Disability Confident Employer, committed to providing opportunities and support for all applicants, including those with disabilities. Interested in joining our team? Visit our website and read Our 2030 Plan. whg is committed to safeguarding and promoting the welfare of our customers and communities. Please note that for some roles, a Disclosure and Barring Service (DBS) check may be required as part of our pre-employment screening process Read Less

NOC Engineer + AWS | Kubernetes Fully Remote (UK) 24/7 Shift Pattern (28-day rota including days & nights) £ Competitive + Bonus + Excellent Benefits Build resilient cloud platforms that support critical national services. This is far more than a traditional NOC role. You'll be joining an engineering-led organisation where reliability, automation and continuous improvement sit at the heart of the platform. Rather than simply responding to incidents, you'll work to prevent them by improving systems, automating operational processes and helping shape the future of highly resilient cloud services. If you're passionate about building reliable cloud platforms and enjoy solving complex technical problems in large-scale production environments, we'd love to hear from you. What you'll be doing Monitoring and maintaining highly available production platforms running in AWS Responding to and managing production incidents across a 24/7 service Investigating complex technical issues and restoring services quickly and effectively Developing automation to reduce manual operational tasks and improve platform resilience Building and improving monitoring, alerting and observability across cloud environments Working alongside Software, Platform, Cloud and Security Engineers to improve reliability and operational excellence Contributing to post-incident reviews and driving continuous service improvements Supporting containerised workloads using Kubernetes and Docker What we're looking for You'll ideally have experience in a Production Engineering, Cloud Operations or NOC environment with exposure to: Linux systems administration AWS cloud infrastructure Kubernetes and Docker Production support and incident management Python, Bash or Go scripting Monitoring and observability platforms such as Grafana, Prometheus, Datadog, Splunk or CloudWatch Networking fundamentals including DNS, TCP/IP and load balancing A passion for automation, continuous improvement and operational excellenceExperience with Infrastructure as Code (Terraform), SRE principles (SLIs, SLOs), or regulated environments would be beneficial but isn't essential. Why join? Apply today or contact Dave Carlisle at Spectrum IT Recruitment for a confidential discussion. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy Read Less

SAP FSM Consultant 3 Months £(Apply online only) per day (Inside IR35) Hybrid - 1-2 days per week in Warwick My client in the manufacturing sector are looking for an experienced SAP Field Service Management (FSM) Consultant is required to support a major SAP S/4HANA transformation programme. You'll work closely with business stakeholders and technical teams to simplify field service processes, design SAP FSM solutions, and support delivery across the full project lifecycle. Key Responsibilities Facilitate workshops to understand current field service processes and business requirements. Analyse and document end-to-end field service operations, identifying opportunities for process improvement. Conduct fit-to-standard and gap analysis against SAP FSM and SAP S/4HANA capabilities. Configure SAP FSM solutions aligned to business needs. Support SAP FSM integration with SAP S/4HANA, including experience with the Proaxia connector. Produce functional specifications, process documentation and solution designs. Collaborate with technical, integration and project teams to deliver effective solutions. Support testing activities, defect resolution and user acceptance testing. Ensure solutions follow SAP best practice while minimising unnecessary customisation. Provide support during deployment, knowledge transfer and transition into BAU. Required Experience Strong hands-on experience with SAP Field Service Management (FSM). Experience across work orders, service contracts, scheduling, dispatch, inventory management and mobile solutions. SAP FSM configuration and functional design experience. Knowledge of SAP FSM integration with SAP S/4HANA. Experience with the Proaxia FSM connector. Strong business analysis skills, including process mapping, requirements gathering and gap analysis. Experience delivering SAP transformation, optimisation or business process simplification programmes. Experience producing functional specifications and working closely with technical delivery teams. Strong stakeholder management, workshop facilitation and communication skills. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change Read Less

Reports to: Head of Services Location: Field-Based with regular attendance at Head Office and customer sites as required. Job Summary The Field Service & PDI Engineer is responsible for the installation, maintenance, repair, and support of multifunctional print devices, IT-connected office equipment, and related technology solutions. The role combines field-based copier engineering, IT support skills, and Pre-Delivery Inspection (PDI) responsibilities to ensure equipment is prepared, configured, and deployed to the highest standards. Key Responsibilities Field Service Engineering - Install, service, maintain, and repair multifunctional printers, photocopiers, scanners, and associated office technology. - Diagnose and rectify mechanical, electrical, software, and connectivity faults. - Respond to customer service calls within agreed service level agreements (SLAs). - Complete preventative maintenance visits to maximise equipment reliability and customer satisfaction. - Accurately record service activity, parts usage, and customer interactions using company systems. - Provide technical advice and user guidance to customers where required. IT & Network Support - Configure devices for network environments including TCP/IP, print drivers, scan-to-email, cloud services, and document management solutions. - Troubleshoot network connectivity issues relating to printers and MFDs. - Support integration with Microsoft 365, Active Directory, network folders, and secure print solutions. - Configure and maintain firmware updates and software applications associated with managed print services. - Liaise with customer IT departments and internal technical teams to resolve complex issues. Pre-Delivery Inspection (PDI) - Conduct full pre-delivery inspections on all equipment prior to customer installation. - Build, configure, test, and quality-check devices to ensure readiness for deployment. - Install firmware, software, network settings, and customer-specific configurations. - Prepare delivery documentation and equipment records. - Ensure all assets, accessories, and consumables are correctly allocated and packaged. Operational Support - Assist with equipment refurbishment, upgrades, and reconditioning projects. - Support stock control and parts management activities. - Assist in product demonstrations and technical evaluations when required. - Provide technical support to colleagues and contribute to continuous improvement initiatives. Knowledge, Skills & Experience Essential - Previous experience as a photocopier, printer, or field service engineer. - Good understanding of networking principles including TCP/IP, DNS, DHCP, and Wi-Fi networking. - Experience configuring multifunctional devices in networked environments. - Strong fault-finding and diagnostic skills. - Excellent customer service and communication skills. - Ability to work independently and manage workload effectively. - Full UK driving licence. Desirable - Experience with managed print solutions. - Knowledge of Microsoft 365 environments. - Experience with document management software. - Manufacturer accreditations (e.g. Ricoh, Sharp, Konica Minolta, Canon, Kyocera, Xerox, HP or Epson). Person Specification - Customer-focused and professional - Organised and detail oriented - Positive and proactive approach - Flexible and adaptable - Team player with strong communication skills Read Less

Audio & PAVA Installation Engineer £30,000 - £40,000 + Overtime + Benefits (including company car or car allowance) Northeast England (Manchester, Liverpool, Leeds, Sheffield) Onsite role five days a week Overview We are supporting a long‑established specialist in large‑scale audio and PAVA systems to grow their engineering team. Their projects include sporting venues, high footfall public spaces, industrial facilities, and other environments requiring robust, safety critical communication systems. Key Responsibilities Lead installation, configuration, commissioning and optimisation of PAVA and professional audio systems. Interpret technical drawings and turn them into operational on‑site solutions. Provide diagnosis, testing and fault resolution across audio, IP‑based and networked systems. Act as technical lead, ensuring systems meet compliance with relevant British Standards. Produce commissioning reports, service documentation and handover packs. Coordinate on‑site teams of up to 10 people, including occasional subcontractors. Essential Skills & Experience Experience with PAVA systems and/or professional audio installation. Understanding of IP‑based audio and networked communication systems. Ability to interpret schematics and technical documentation. Confident in leading site activities and guiding project delivery. ECS/CSCS card (or willingness to obtain one). Full UK driving license and willingness to travel, including potential for 1-2 nights away weekly. Desirable Experience Familiarity with Bosch, ASL, Baldwin Boxall or similar PAVA platforms. Experience with Q‑Sys including programming. Industry certifications such as IPAF, PASMA, SSSTS/SMSTS. Understanding of EN54 and associated British Standards. Why This Role? Clear progression opportunities to senior positions. Flexible location with minimal need to attend the office as most work is direct‑to‑site in the area. Fair and optional overtime, expanding earnings opportunities Company vehicle (or car allowance) and company card for expenses. Package & Benefits £30,000 - £40,000 base salary (with scope to increase as experience grows). Company pension. Life insurance. Health & wellbeing programme. Company vehicle and paid travel.Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy Read Less