GBR Recruitment are proud to be working with a highly respected Lincolnshire business, recruiting for an EPICOR Specialist / EPICOR Product Owner. This is a great opportunity for an EPICOR subject matter expert who is used to implementing enterprise resource planning systems (ERP) that are efficient & fit for purpose across areas of the business & all divisions. You will be a systems strategist & an operational implementer of effective EPICOR ERP systems, driving continuous improvement initiatives & supporting business systems transformations to allow the business to work smarter & to have more visible control of figures & data, allowing for business decisions to be made using real time data / data insights. Duties * Subject matter expert for the development, review & implementation of all EPICOR ERP system improvements, using your technical expertise & ensuring best practice is followed across areas of the business. * As the Product Owner for EPICOR, you will take ownership of the ERP systems performance, as well as it's operational functionality & future development to aid improved business performance & growth. * Lead the integration of EPICOR systems into the company ERP system & ensure that data & reporting is fully integrated, plus aligned with business needs. * Ensure there is full visibility & structured data / information available in order to aid key business decision making, plus reducing risk. * Obtain & analyse EPICOR users requirements to enhance the EPICOR functionality plus to help streamline & continuously improve business processes & procedures in order for the business to keep that cutting edge. * You will be a key linchpin across the operation, working closely in unison with the wider IT teams, Finance department & all operational teams to identify opportunities for any system enhancements, plus support the successful implementation of any system changes / upgrades. * Effectively define, maintain & communicate the EPICOR product roadmap in line with business objectives & the businesses strategic priorities. * Stay up to date & informed of any new EPICOR product developments. * Resolve & rectify any technical / operational system challenges. * Deliver EPICOR system training & end user support when needed. * Produce & present regular KPI / MI reports to key stakeholders. * Ensure strong working relationships with key business & technology stakeholders, to ensure alignment on business strategy, the companies vision & its priorities. * Wherever possible streamline & improve ERP processes through system enhancements & additional automation. * Promote continuous improvement methodology. Attributes: * Previous experience of being a subject matter expert, a product owner or technical owner of an EPICOR ERP system or other type of ERP system (ideally you will have had exposure to an EPICOR system such as Kinetic, Prophet 21, Eclipse, BisTrack, ECM or similar models) * Expert in ERP systems from a business & technical perspective. * Experience leading or supporting system improvements as well as business transformation initiatives, specifically from an EPICOR / ERP perspective (across both operational & financial processes) * An analytical mindset partnered with strong problem-solving skills, identifying practical system solutions to aid all system users. * A professional engaging communicator at all levels. * Experience producing KPI / MI reporting dashboards & presenting insights to senior management, directors & other executives. This role could also suit someone working as a Epicor Business Systems Analyst, ERP Product Manager, Epicor Application Manager, Epicor Consultant, Epicor ERP Specialist, ERP Application Engineer, Epicor Functional Consultant or ERP Solution Architect. This position is commutable from Lincoln, Sleaford, Spalding, Boston, Newark, Louth, Horncastle, Bardney, Nettleham, Saxilby, Navenby, Grantham & areas close to these. Interviews to take place immediately Read Less

GBR Recruitment are proud to be working with a highly respected Lincolnshire business, recruiting for an EPICOR Specialist / EPICOR Product Owner. This is a great opportunity for an EPICOR subject matter expert who is used to implementing enterprise resource planning systems (ERP) that are efficient & fit for purpose across areas of the business & all divisions. You will be a systems strategist & an operational implementer of effective EPICOR ERP systems, driving continuous improvement initiatives & supporting business systems transformations to allow the business to work smarter & to have more visible control of figures & data, allowing for business decisions to be made using real time data / data insights. Duties * Subject matter expert for the development, review & implementation of all EPICOR ERP system improvements, using your technical expertise & ensuring best practice is followed across areas of the business. * As the Product Owner for EPICOR, you will take ownership of the ERP systems performance, as well as it's operational functionality & future development to aid improved business performance & growth. * Lead the integration of EPICOR systems into the company ERP system & ensure that data & reporting is fully integrated, plus aligned with business needs. * Ensure there is full visibility & structured data / information available in order to aid key business decision making, plus reducing risk. * Obtain & analyse EPICOR users requirements to enhance the EPICOR functionality plus to help streamline & continuously improve business processes & procedures in order for the business to keep that cutting edge. * You will be a key linchpin across the operation, working closely in unison with the wider IT teams, Finance department & all operational teams to identify opportunities for any system enhancements, plus support the successful implementation of any system changes / upgrades. * Effectively define, maintain & communicate the EPICOR product roadmap in line with business objectives & the businesses strategic priorities. * Stay up to date & informed of any new EPICOR product developments. * Resolve & rectify any technical / operational system challenges. * Deliver EPICOR system training & end user support when needed. * Produce & present regular KPI / MI reports to key stakeholders. * Ensure strong working relationships with key business & technology stakeholders, to ensure alignment on business strategy, the companies vision & its priorities. * Wherever possible streamline & improve ERP processes through system enhancements & additional automation. * Promote continuous improvement methodology. Attributes: * Previous experience of being a subject matter expert, a product owner or technical owner of an EPICOR ERP system or other type of ERP system (ideally you will have had exposure to an EPICOR system such as Kinetic, Prophet 21, Eclipse, BisTrack, ECM or similar models) * Expert in ERP systems from a business & technical perspective. * Experience leading or supporting system improvements as well as business transformation initiatives, specifically from an EPICOR / ERP perspective (across both operational & financial processes) * An analytical mindset partnered with strong problem-solving skills, identifying practical system solutions to aid all system users. * A professional engaging communicator at all levels. * Experience producing KPI / MI reporting dashboards & presenting insights to senior management, directors & other executives. This role could also suit someone working as a Epicor Business Systems Analyst, ERP Product Manager, Epicor Application Manager, Epicor Consultant, Epicor ERP Specialist, ERP Application Engineer, Epicor Functional Consultant or ERP Solution Architect. This position is commutable from Lincoln, Sleaford, Spalding, Boston, Newark, Louth, Horncastle, Bardney, Nettleham, Saxilby, Navenby, Grantham & areas close to these. Interviews to take place immediately Read Less

This isn't a role where you'll inherit someone else's roadmap and spend your time tweaking it around the edges - you'll be helping shape it. This organisation is investing heavily in its data capability, and they're looking for someone who can bring structure to complexity, create a long-term architectural vision and help turn data into a genuine business asset. You'll be the person connecting Technology, Data and Transformation teams, making sure everyone is pulling in the same direction - it's a role with genuine influence. One day you might be mapping enterprise data flows and defining governance standards. The next you'll be working with engineering teams on cloud data platforms, representing the data function at architecture boards, or helping senior stakeholders understand how better information architecture can unlock better decisions. There's plenty of variety, but the common theme is ownership of the new Data Platform. A Data Product Owner. They're looking for someone who enjoys asking "Why are we doing it this way?" before designing something better. You'll probably have experience with most of the following: Enterprise data architecture Data modelling and governance Cloud platforms such as Azure, AWS or GCP SQL Server, Oracle or similar database technologies Data integration tools Modern data warehouse and analytics solutions Working with both technical teams and non-technical stakeholders Experience with Microsoft Fabric would be very useful, but it certainly isn't a deal-breaker. This isn't the kind of environment where architecture sits in a document gathering dust. The work you do will shape how data is managed across the organisation for years to come. You'll have the backing to improve standards, introduce best practice, mentor others and genuinely influence the direction of travel. It's a predominantly remote role, visiting the central London offcies twice a month to be withe the teams. If you're someone who enjoys solving complex data challenges and wants a role where your opinion actually carries weight, we'd love to tell you more. Apply now or get in touch for a confidential chat Read Less

TransUnion's Job Applicant Privacy Notice Team Overview The UK Decision Services team delivers software solutions that help banks, building societies, retailers, and other clients assess credit risk and make informed lending decisions. Using data from credit reference agencies and other sources, we provide high-quality solutions and ongoing support to help clients manage their credit offerings and achieve positive customer outcomes. This role reports into the Manager, Technical Consultant. This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. Role Overview And Core Responsibilities Assist Solutions Consultants with the design and delivery of high-quality software solutions. Configure solutions within TransUnion decisioning software to meet business requirements and follow established best practices. Perform unit testing and support the Test Team during User Acceptance Testing (UAT) and other testing phases. Contribute to business, functional, and technical documentation throughout the project lifecycle. Participate in project meetings with internal teams, clients, and third-party partners as required. Provide regular progress updates to the Project Manager, Solutions Delivery Manager, or Team Lead. Support solution implementation, issue resolution, change requests, and post-production activities. Troubleshoot and resolve delivery and post-live issues, escalating where appropriate. Collaborate with Decision Services and cross-functional teams to ensure successful project outcomes. Follow and support the Software Development Life Cycle (SDLC) processes used within TransUnion. Required Knowledge And Experiences Experience working in a professional software development environment, including project delivery across in-person or virtual teams. Strong communication and collaboration skills, with the ability to build effective relationships with clients and third-party suppliers. Strong problem-solving skills with the ability to identify root causes and drive sustainable improvements. Ability to work independently, manage priorities, and meet deadlines with minimal supervision. Higher education degree in Science, Mathematics, Technology, or Business, or equivalent industry experience, with a commitment to continuous learning and development. Required Technical Skills Microsoft Office Suite, including Excel and Word. Programming languages such as Python, Java, JavaScript (JS), C and related derivatives, and Lua. Basic knowledge of testing tools, such as Simple Object Access Protocol User Interface (SOAP UI), and software testing processes. Software configuration experience. Understanding of finance, credit risk strategies, and lending products (preferred). What's in it for you? At TransUnion you will be joining a friendly, forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with: 26 days annual leave and bank holidays (increasing with service) Global paid wellness days off and a bonus day off to celebrate your birthday A generous contributory pension scheme and access to the TransUnion Employee Stock Purchase Plan Private health care and a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools Access to our diversity forums and communities so you can get involved in causes close to your heart TransUnion - a place to grow: If there's something on the list of essential or desirable skills that you can't quite tick off, don't let that stop you from applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful. We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together. Flexibility at TU: We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we've set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don't let this stop you from applying. Let us know if you're looking for a part time or flexible working arrangement and we can discuss this with you. Additional support: At TransUnion, we're committed to fostering an inclusive and diverse workplace where all individual's talents and perspectives are valued. When you apply for a position with us, you're not just joining a team, you're becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting (url removed) . Interview & Hiring Process: Most of our recruitment processes are virtual, so you'll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview, your recruiter will inform you of this. We do not accept any unsolicited CV's from recruitment agencies. If you are a recruitment agency on our PSL, our talent team will contact you directly should we require any assistance. Find out more about Life At TU UK: (url removed) (url removed)/ TransUnion Overview: At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good, which empowers our people to grow, innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the driver's seat of their professional development- while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; that's why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence. Be a part of our Workforce for Good - you'll work with great people, pioneering products and cutting-edge technology. TransUnion Job Title Analyst, Business Systems Read Less

In this job you will 1. Lead, plan and manage the delivery of complex projects within a programme framework,in accordance with the specified scope, quality, budget, timescale and resource objectives, and in a way which ensures high customer satisfaction. 2. Direct, motivate and manage the project resources, particularly staff teams drawn from a range of service areas as required to work on specific projects. 3. Work with customers and stakeholders throughout the project from defining quality criteria for project deliverables to delivering new capabilities into the business to ensure that project benefits and outputs remain aligned with customer priorities. 4. Map, analyse and constructively challenge business processes and requirements to ensure that opportunities for efficiencies and service improvement are maximised. 5. Identify, baseline and track both financial and non -financial benefits through the project lifecycle including putting measures in place to ensure post -project benefits realisation is robust. 6. Drive delivery of project products and work packages applying recognised good practice change management tools and techniques within the framework of the Cheshire East Council formal project management method. 7. Create, maintain and share agreed project documentation including the project initiation document, project plan, project budget, risks and issues log, benefits realisation plan and progress reports to ensure that all stakeholders including the project boar d have a clear and consistent understanding of the project. This may also include writing reports for, and presenting to, the Corporate Improvement & Transformation Board. 8. Manage project risks and issues including identification, assessment and escalation of risks and issues, maintaining a risks and issues log and horizon scanning both internally and externally to identify interdependencies and risks to achieving the project ’s agreed benefits. 9. Be the first point of contact for the project with all stakeholders including partner organisations and any suppliers as necessary. Be an ambassador for the directorate and for the council when working with other teams and organisations. 10. Proactively take steps to maintain an awareness of local, regional and national policies, initiatives and strategic drivers that could impact on the project and ensure that such impacts are understood, communicated and shared with project stakeholders and the wider programme team. 11. Maintain and share up to date project plans, ensuring that changes that exceed agreed tolerances are taken through change control and governance processes so that the project and programme board agree changes to the critical path Read Less

Are you passionate about transforming data into meaningful insight that drives real business decisions?We're recruiting for a BI & Data Analyst to join a growing Data & Insight function, helping to shape reporting, analytics and decision-making across the organisation. This is an excellent opportunity for a data professional with strong Power BI skills who enjoys working closely with stakeholders to deliver impactful dashboards, reports and insights. As a BI & Data Analyst, you will play a key role in collecting, analysing and interpreting data from a variety of systems to support both operational and strategic decision-making. You'll work with stakeholders across the organisation to understand reporting requirements, develop dashboards and visualisations, and ensure data quality, integrity and governance standards are maintained. Key Responsibilities Develop and maintain Power BI dashboards, reports and interactive visualisations. Analyse and interpret data from multiple internal and external sources. Create meaningful insights and KPI reporting to support decision-making. Build and maintain data models to support reporting and analytics. Produce reporting packs for senior leadership and key stakeholders. Monitor, audit and improve data quality across business systems. Gather and document reporting requirements from stakeholders. Work collaboratively with technical and business teams to support data initiatives. Support data governance, compliance and information management activities. We're looking for someone who combines strong technical reporting skills with the ability to engage and communicate effectively with stakeholders across the business. If you possess a combination of the following skills, then LETS TALK! Proven experience in a Data Analyst, BI Analyst or Reporting Analyst role. Strong Power BI experience, including: Power Query Data Modelling Dashboard Development DAX Experience working with and transforming data from Excel, CSV and other data sources. Strong understanding of data quality and reporting best practices. Experience working directly with stakeholders to understand reporting requirements. Excellent communication and relationship-building skills. Desirable SQL knowledge and query-writing experience. Experience within healthcare, charity or fundraising environments. Experience using analytical techniques such as trend analysis and segmentation. Experience improving and automating existing reporting processes. Why Apply?This is an opportunity to join an organisation where data genuinely influences decision-making. You'll have the chance to work on meaningful projects, collaborate with a wide range of stakeholders and play a key role in driving data-led improvements across the business. In return, you will be rewarded with a flexible hybrid working environment, on-site parking and an enviable benefits package. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed) Read Less

Prestigious opportunity for a Network Solutions Design Engineer (Aruba) with a global leader in the provision of cutting-edge connectivity and digital solutions, delivering world class broadband, mobile and network services. Our customer solutions design team lead the way in implementing complex Voice, Network, Wireless and Security Solutions across a wide array of vendors such as Cisco, Fortinet, Juniper, Aruba and Microsoft using technologies such as SD-WAN, SD-A, ISE, ACI, Webex, MS Teams & NextGen FWs. We are inviting you to join our success story based in Manchester, Leeds, Birmingham, London or Bristol in a hybrid role 3 days a week in the office and 2 days remotely. Taking High Level Designs into the Low-Level detail at the Post-Sale stage, implementing the solution followed by thorough testing before handing over into the relevant support or managed service teams. You will be responsible for: - Capturing detailed customer technical requirements and translating into technical solutions design Management and delivery of the technical direction of the solutions design Managing the review and validation processes for both new and in-life products and services Managing customer solutions design engagement, statement of work creation and 3rd party deliverables Facilitating strong customer relationships at a senior level Customer migration planning and implementation Resolving complex solution and service issues, leading root cause analysis and escalation Identification of potential risks, implementing controls and mitigations Ensuring delivery of thought leadership in complex bids and agreeing a strategic approach If you possess a combination of the following skills, then LET'S TALK! Experience in low level and high level design of complex network solutions Proven experience in network design, ideally with enterprise or public sector clients. Strong stakeholder management and leadership skills HPE Aruba certified to Associate level (changed to Associate level) with a solid working knowledge of the following would be highly advantageous: Aruba AOS-S Switches Aruba AOS-8 WLAN Aruba AOS-CX Switches Aruba AOS-10 WLAN Aruba Central Aruba ClearPass Aruba SD-WAN Knowledge of Cisco networking technologies advantageous: Traditional Cisco WAN Traditional Cisco LAN Cisco Wireless Cisco SDA Catalyst Centre Cisco ISE In return, you will be rewarded with on going training and career development, 10% on target bonus, an enviable pension scheme, 25 days holiday plus Bank holidays, discounted broadband, mobile and TV packages and much more. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed) Read Less

Customer Success Manager (SaaS) Construction and Built Environment Tech Bracknell, Berkshire | Competitive Salary + Bonus + Excellent Benefits Shape the future of Customer Success. Are you an experienced Customer Success or Strategic Account Manager with a passion for helping customers achieve real business value from SaaS technology? Value Added Recruitment is looking for a commercially minded Customer Success Manager to manage a portfolio of strategic customers across EMEA, ensuring they successfully adopt our market-leading SaaS platform while driving customer satisfaction, retention and long-term account growth. This is a fantastic opportunity to join a respected organisation at an exciting stage of its digital transformation, where Customer Success is central to the company's future growth strategy. The Opportunity You'll own the post-sales customer journey, becoming a trusted advisor to key stakeholders and helping customers maximise the value of their investment. Working closely with Sales, Product and Support teams, you'll deliver an exceptional customer experience while identifying opportunities to increase adoption, improve retention and generate additional revenue. If you enjoy building long-term client relationships, influencing senior stakeholders and making a genuine commercial impact, this role offers an excellent opportunity to do exactly that. Key Responsibilities Manage a portfolio of strategic customer accounts across EMEA. Lead the successful migration of customers from legacy solutions to a modern SaaS platform. Build trusted relationships with executive sponsors, business leaders and operational users. Develop Customer Success Plans aligned to customer objectives and measurable business outcomes. Drive customer onboarding, adoption, engagement and long-term value realisation. Deliver Quarterly Business Reviews, health checks and strategic planning sessions. Act as a trusted advisor, sharing industry best practice and product expertise. Own customer renewals, retention and Net Revenue Retention (NRR) performance. Identify and develop upsell and cross-sell opportunities alongside the Sales team. Monitor customer health, proactively identifying risks and implementing retention plans. Capture customer feedback to help shape future product development. Promote customer advocacy through references, case studies and success stories. Maintain accurate CRM data, customer plans and forecasting information. Collaborate closely with Sales, Product and Technical Support to deliver a seamless customer experience. About You You'll already have experience managing strategic customer relationships and will understand how to combine exceptional service with strong commercial awareness. You'll ideally bring: Experience in Customer Success, Strategic Account Management or Senior Account Management. A background within SaaS, software, technology or construction and the built environment. A proven track record of improving customer retention, renewals and account growth. Experience delivering onboarding programmes and driving software adoption. Strong commercial awareness with experience identifying expansion opportunities. Excellent stakeholder management skills, including working with senior decision-makers. Experience using CRM systems and customer success metrics. Outstanding communication, presentation and relationship-building skills. A proactive, organised and customer-focused approach. Success in this role will include * Delivering high Net Revenue Retention (NRR) * Increasing customer retention and renewal rates * Growing expansion revenue through upselling and cross-selling * Driving product adoption and customer engagement * Improving customer health and satisfaction * Developing customer advocates, references and case studies Why Join? This is an opportunity to play a pivotal role in the continued growth of an innovative SaaS platform while working with high-profile customers across EMEA. You'll enjoy: Managing strategic customer relationships rather than high-volume accounts. Working closely with Product, Sales and Support to influence customer outcomes. The opportunity to shape Customer Success best practice across the business. A collaborative, supportive culture where your ideas are valued. Genuine opportunities for career progression as the business continues to grow. Receive a competitive salary, and benefits package. If you're looking for a Customer Success role where you can build long-term partnerships, drive commercial success and help customers realise measurable value from technology, we'd love to hear from you. Apply today to find out more Read Less

Delivery Director - Software Engineering Bedfordshire - Hybrid - 2 days in Office per week (Flexible) £180k - £220k plus Benefit Permanent role The opportunity: Our client is reshaping the way their industry is run. They are building a modern digital platform to make their market easier to administer, more responsive to change, and more customer-centric. As they move toward operational launch, the challenge is no longer just 'can we build the software?' but how they support the Digital Team and all of their stakeholders with coordinating all of the moving parts to release the product and make sound judgements around our priorities. They are looking for a hands-on Delivery Director who can help them bridge the gap between delivery and real-world readiness. This is not a coordination-only role - you will be expected to actively fix problems, make decisions with the board, strengthen relationships with key stakeholders and customers and raise release quality. You'll join a small, high-impact team working closely with Engineering, Product and operational stakeholders. There is real opportunity to shape how they release, operate and assure our platform as we scale. Key Responsibilities Programme Delivery: Lead and coordinate the clients Digital programme plan inputs and forecasting Stakeholder Management: Influence and report to senior leadership, acting as the key liaison between the client and the release readiness workstreams. Financial Oversight: Manage delivery budgets including forecasting financial requirements. Benefits Realisation: Support the clients with ensuring the benefits of the programme are achieved through strongly encouraging effective operating model decisions. Risk & Governance: Working closely with the stakeholders to launch readiness PMO and the board, establish robust governance frameworks to identify, track, and mitigate risks and issues across workstreams.Essential Qualifications & Experience Experience: Typically 5+ years in programme management or digital transformation, with a proven track record in end-to-end change delivery, particularly product release management. Methodologies: Strong command of recognised project and programme management frameworks (e.g., Agile, Waterfall, Hybrid). Qualifications: Relevant certifications such as MSP (Managing Successful Programmes), PRINCE2, APMQ, or Agile Scrum Master. Soft Skills: Exceptional leadership, conflict resolution, and communication skills to navigate complex organizational structures. Familiarity with Service Design principles and Azure/Dynamics capabilities strongly desirable.Where and how you'll work: Hybrid working (2 days office, 3 remote) Right to work in the UK requiredWhy join us now? We're at a critical stage in our journey, moving from building software to running a trusted, live platform. You'll have the opportunity to shape how releases actually work, influence engineering and operational standards, and solve real cross-team problems with visible impact. Our benefits and rewards: Competitive salary dependent on experience Flexible working environment 28 days holiday excluding bank holidays Private Medical Care £1,000 training budget Pension scheme Life assuranceRecruitment Process: The interview process consists of 2 stages: Introductory call Interview (remote or in person)Studies have shown that women and people from diverse backgrounds are less likely to apply if they don't feel they fit every skill detailed above. We believe in equal opportunities and welcome applications from all suitably qualified persons regardless of race, gender, disability, religion/belief, sexual orientation or age. INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position Read Less

Futures recruitment are looking to appoint a proactive and analytical Data Business Analyst to join our growing team. This role is ideal for someone who enjoys turning data into meaningful business insights, improving reporting processes, and working closely with stakeholders to support data-driven decision-making. You'll be responsible for analysing business data, developing dashboards, automating reports, and identifying opportunities to improve operational performance. This position requires strong SQL skills, experience with Power BI, and advanced Excel capabilities, including VBA or a strong understanding of Excel automation. The Role: Gather, analyse, and interpret data from multiple business systems. Write and optimise SQL queries to extract, manipulate, and validate data. Develop and maintain interactive Power BI dashboards and reports. Create automated reporting solutions using Excel, VBA, and Power Query where appropriate. Identify trends, patterns, and opportunities that support business improvement. Work closely with stakeholders to understand reporting requirements and translate them into actionable insights. Ensure data accuracy, consistency, and integrity across reporting processes. Support business projects by providing analytical insights and performance metrics. Document reporting processes, data definitions, and business requirements. Recommend improvements to existing reporting and analytical processes. Essential Skills & Experience: Proven experience in a Data Analyst, Business Analyst, Reporting Analyst, or similar role. Strong SQL skills with the ability to write complex queries and manipulate large datasets. Experience creating dashboards and reports using Microsoft Power BI. Advanced Microsoft Excel skills, including Pivot Tables, Power Query, Lookups, and formulas. Experience with VBA or a strong background in Excel automation and advanced spreadsheet development. Strong analytical and problem-solving abilities. Excellent attention to detail and data accuracy. Ability to communicate technical information clearly to non-technical stakeholders. Experience working with multiple data sources and relational databases. If this sounds like your next role, click apply now Read Less

Location: Cardiff / Hybrid Salary: Competitive Salary + Benefits + Bonus We are NCL (Net Consulting Ltd.), founded in 2006. Our team of experts is dedicated to supporting and safeguarding our customers’ businesses through innovative IT management, cybersecurity services, and advanced technology. As we grow, we are looking to appoint a skilled and experienced Commercial Bid Manager with strong commercial, financial, technical, and business acumen. The Commercial Bid Manager will prepare successful bids and oversee the entire bid process. The ideal candidate will already be in a similar role, with experience in developing Commercial bids of various sizes and complexities to a high standard, producing content, and managing the overall bid process. Experience within Defence and the Public Sector is highly desirable. Based in Cardiff, we have been assisting companies in both the private and public sectors to operate securely and efficiently for over 16 years. We take pride in providing excellent service not only to our clients but also to our employees. With a team dedicated to employee well-being and engagement, we offer a range of benefits and perks to ensure our team members enjoy their time at work. Please note that our roles are only available to candidates who hold, or are eligible to obtain, a UKSecurity Clearance. Commercial Bid Manager Requirements * APMP Foundation or interest in working towards certification * Experience in bid writing, coordination, and/or management * Understanding of public sector or defence procurement is beneficial * Strong written and verbal communication skills * Excellent attention to detail and ability to manage multiple deadlines * Organised, proactive, and confident working across teams * Must hold or be eligible to obtain UK Security Clearance (SC) Company Benefits * Workplace Benefits: Contributory Pension Scheme, Private Medical Insurance, Life Assurance, * Critical Illness Cover, Health & Wellbeing * 25 Days’ Annual Leave (in addition to Bank Holidays and your Birthday off) * Regular team events * Performance Bonuses (Personal & Company) * Excellent Career Progression Opportunitiy * Key Accountabilities & Responsibilities * Prepare winning bids and manage the end-to-end bid process, including managing an opportunity from qualification through to contract award * Manage all aspects of the Commercial bid process and create proposals that enable NCL to continue to acquire and retain customers * Accountable for bids from PQQ to Contract Award, with KPIs associated with Bid: Win Ratio * Manage the development and completion of bids by gathering technical, commercial, and financial information from a variety of sources in a structured manner. * Responsible for developing bids to a consistently high standard, working closely with NCL’s Enterprise & Defence sales teams to fully understand prospective customer requirements and ensure that Net Consulting’s value proposition is communicated * Own & manage the preparation of bids, interpreting requirements and creating engaging written quality responses * Collaborate with NCL’s technical and delivery teams and be able to communicate their information in a customer-centric manner. * Work collaboratively with external parties to manage bid responses. * Manage bid workshops, including organising meetings, providing briefings and ensuring that everyone involved in bidding understands the processes associated with bid planning, bid preparation and can make a meaningful contribution to the preparation of winning bids. * Manage all supporting bid documentation and pricing elements. * Manage the bid quality review process to ensure that the bid team submits high-quality bid deliverables on time. * Development of Net Consulting’s bid content library and supporting documentation Identify areas for improvement or competitive advantages in future proposals Read Less

We are delighted to be working in partnership with an established market leader in managed communications technology and systems integration who develop their own products. For over 40 years, they’ve been at the forefront of innovation, transforming customer experiences through smarter communications, automation, analytics and AI. They deliver transformative communication and CX solutions throughout the UK and internationally, supporting clients with global reach and ambition. As the business expands, they are looking to onboard a DevOps SysAdmin to support teams across the business for both internal and hosted infrastructures including hardware, operating systems and server-based applications. As a Senior DevOps Systems Administrator, you’ll lead automation efforts, work with cutting-edge tools, and be trusted to make key decisions that influence the direction of the business. The DevOps Engineer will help architect robust hybrid cloud solutions and streamline infrastructure with tools like Terraform, Ansible, and GitHub Actions. You’ll be working in a collaborative environment that invests in your development — with clear progression, technical certifications, and the opportunity to mentor others whilst growing your leadership skills. Key Responsibilities will include: * Design, deploy and support infrastructure across AWS and private cloud * Automate infrastructure with Terraform and Ansible * Build and maintain CI/CD pipelines using GitHub Actions * Implement observability tools (Grafana, Prometheus, CloudWatch) * Work across teams to improve reliability and security * Manage hybrid networks, IAM, firewalls and VPNs The successful DevOps Systems Administrator will have: * At least 3-5 years of DevOps experience, including hands-on AWS, * Experience with VMware or Proxmox. * Strong Linux skills with networking and cloud security knowledge. * Experience of working with Terraform, Ansible, and Kubernetes (e.g. EKS) * Confident scripting in Bash, Python or Go AWS Certifications and knowledge of security tools such as Trivy would be beneficial. This is a fantastic and exciting opportunity for an experienced Systems Administrator, DevOps Engineer or Platform/Cloud Engineer to work as part of a people-first company that holds exceptional staff retention rates and career development opportunities. The role comes with a generous benefits package, including retail discounts, private healthcare, flexible working arrangements and many more. If you’re ambitious, curious and can demonstrate loyalty as an employee, this is your chance to learn and grow your career in a company with pedigree, purpose and potential. Please not that this is a permanent position seeking candidates that can demonstrate longevity of service with their former employers Read Less

Senior SOC Analyst – Cloud Security / Detection Engineering Location: Hybrid - Remote with the requirement to attend team meetings in the Reading office once a month Type: Permanent | Full-time Sector: Software / SaaS Salary: £75,000 - £90,000 + 5% annual bonus Ballantyne Technology is working exclusively on a senior-level Security Operations opportunity with an international, industry leading software business operating in a modern cloud environment. This is not a traditional SOC role focused on alert handling. The position sits at the senior technical level and combines incident leadership, detection engineering, threat hunting and automation. You’ll have genuine ownership of security operations maturity rather than working in a ticket-driven environment. The role You’ll act as a senior technical point of escalation within the SOC, leading complex investigations and driving continuous improvement across tooling, detection capability and response processes. Typical responsibilities include: * Leading complex security incidents end-to-end including investigation, containment, forensics and root cause analysis. * Designing, tuning and improving detection across SIEM and EDR platforms. * Proactive threat hunting across cloud infrastructure, applications, and CI/CD environments. * Building and maintaining automation and response playbooks using SOAR tooling. * Working closely with DevOps, infrastructure and engineering teams to improve security posture and response capability. * Reducing alert fatigue, improving logging coverage and strengthening SOC maturity. * Ensure security operations and incident response practices are aligned with industry-recognised frameworks such as ISO 27001. * Supporting audit readiness, documentation and operational standards. * Mentoring and supporting junior analysts where required. What I’m looking for * Strong experience in senior SOC / blue team / security operations roles. * Hands-on SIEM engineering and detection tuning experience. * Proven ownership of complex incident response and investigations. * Cloud security experience across Azure and AWS. * Experience automating SOC workflows and response processes. * Threat hunting experience beyond basic log review. * Comfortable engaging directly with technical stakeholders. * Able to prioritise and operate effectively under pressure. Useful but not essential * Microsoft Sentinel experience. * Container or Kubernetes environments. * CI/CD security tooling exposure. * Red or purple team experience. Why this opportunity * Senior ownership and autonomy. * Modern cloud-first environment. * Strong investment in tooling and automation. * Opportunity to genuinely influence how security operations operate. * Hybrid working model. This is a fantastic opportunity to join an innovative company with a clear mission to revolutionise the Engineering and Construction industry through digitalisation. You will be part of a passionate and creative team that values your contributions and supports your professional development. Apply Now If you are ready to take on this challenging and rewarding role, we would love to hear from you. Apply today to join our team and help us build a safer, healthier, and more sustainable future. Want to know more? For an informal chat around this role and your next career move call/email Jamie Smith at Ballantyne Technology or click the apply button below Read Less

Senior IT Support Analyst Our client, a fast-growing Managed Service Provider (MSP), is seeking an experienced Senior Technical Support Analyst to take on a pivotal role within their support function. This is an excellent opportunity for a skilled IT professional who enjoys balancing hands‑on technical delivery with day‑to‑day leadership responsibilities in a dynamic service environment. As Senior Technical Support Analyst, they will oversee the smooth running of the service desk while acting as a key escalation point for complex technical issues. They will remain fully engaged in ticket resolution—handling escalations, troubleshooting advanced problems, and providing technical reassurance to both customers and colleagues. Alongside their technical duties, they will play a vital leadership role by supporting and developing junior analysts, ensuring SLAs are consistently met, and maintaining high levels of customer satisfaction across all service interactions. This position is central to maintaining exceptional service quality and shaping the continued growth of the IT support function. It offers the ideal blend of operational ownership, technical depth, and team leadership within a fast-paced MSP setting. Key Responsibilities: * Oversee day-to-day service desk operations to maintain efficiency and service quality * Act as escalation point for complex incidents and technical challenges * Deliver hands‑on technical support across a range of technologies and customer environments * Mentor and support junior analysts, ensuring consistent ticket management and SLA achievement * Collaborate closely with internal teams to ensure seamless service delivery * Maintain high levels of customer satisfaction through responsive and effective support * Contribute to ongoing improvement of processes, documentation, and technical standards Ideal Experience: * Strong background within an MSP or multi‑client technical support environment * Proven ability to resolve complex technical incidents across diverse technologies * Experience coaching, mentoring, or guiding junior team members * Excellent customer service and communication skills * Ability to manage workloads, prioritise effectively, and uphold SLA commitments * 365, AD, MDM, and all the pherierials This is a fantastic opportunity for someone looking to step into a senior operational and technical role where they can make a measurable impact while continuing to develop their leadership capabilities. If they thrive in a fast-paced environment, enjoy solving problems, and want to be part of a collaborative and ambitious MSP, this is the role for them. This is an onsite role Read Less

IT Service Desk Analyst (1st Line) Provide first-line support to internal users across multiple sites, following Service Desk procedures and SLAs. Key Responsibilities * Act as the first point of contact for technical incidents and queries via phone, email, remote tools, and walk-ins * Log, update, and manage tickets accurately in the Service Desk system * Investigate issues using standard troubleshooting techniques, resolving where possible or escalating when required * Monitor Service Desk phones and inboxes, ensuring timely responses * Develop and maintain simple procedures for common issues (“quick wins”) * Review escalated tickets to ensure SLA compliance * Support general IT administration, including documentation and procurement * Carry out other tasks as directed by IT management Essential Requirements Qualifications * Diploma or NVQ in IT or a related subject (desirable, not essential) * Awareness of ITIL or similar frameworks is an advantage Experience * General experience using computers * Previous customer-facing experience Knowledge & Skills * Strong communication and telephone skills * Excellent customer service approach * Working knowledge of Windows and Microsoft Office (Word, Excel, Outlook) * Good problem-solving and analytical skills * Ability to work well in a team and under pressure * Demonstrates accountability, teamwork, and a customer-focused mindset Read Less

Presales Solution Architect Roc Technologies delivers transformational IT solutions to organisations across the UK. We bring together highly secure infrastructure, advanced cyber security, intelligent automation and modern cloud services, all supported by our 24/7 Managed Services Operations Centre and backed up by some of the UK’s most rigorous data and security accreditations. Roc is seeking an experienced Solution Architect to join our dynamic team. You will be responsible for understanding complex requirements, designing innovative solutions, and commercially packaging offerings that drive business change and efficiency. As a Solution Architect at Roc, you will be the primary technical authority, supporting multiple industry sectors, guiding customers through significant digital and technical transformations. You will work closely with other Solution Architects and SMEs, ensuring knowledge sharing, solution quality, and exceptional customer satisfaction. Responsibilities * Gather functional and non-functional requirements from key customers for projects and programmes. * Develop and maintain technical strategies, product roadmaps, and technical risk registers. * Analyse customer requirements to identify gaps, risks, and dependencies. * Lead workshops and provide technical leadership during pre-sales and solution design phases. * Review and assure the quality of Statements of Work, proposals, and tenders. * Provide hands-on guidance to delivery teams during the Discovery & Design phases. * Act as the Technical Authority in programme governance and service review boards. * Build strong customer relationships, presenting solutions with authority to key decision-makers. * Collaborate with sales, delivery, and vendor partners to align technical strategy and innovation. * Drive new opportunities within customer accounts and contribute to commercial assessments. Requirements: * An expert in Enterprise and Solution Architecture with a solid understanding of a wide range of IT and digital technologies. * Experienced in Microsoft Technology Stack, Azure Infrastructure, Modern Work, and End User Compute technologies. * Knowledgeable about industry trends, security tools, and ITSM/CRM systems. * Able to communicate complex solutions clearly, influence senior stakeholders, and lead technical discussions. * Comfortable in a fast-paced, customer-facing role with strong commercial awareness. Experience & Qualifications: * 2+ years in Enterprise or Solution Architecture roles across multiple technologies. * Proven track record in solution design, migration, and documentation. * Experience with pre-sales, technical account management, and customer requirements gathering. * Industry-recognised certifications (Microsoft, Aruba, Fortinet, Palo Alto, Juniper). * Ability to obtain Security Clearance Read Less

This client based near Eastbourne are looking for a technically driven prospect with a development background to implement this project The role will include CRM migration. Lead and deliver a CRM migration, for example from Salesforce to Close, cleanly and on time, protecting data integrity throughout. Funnel and pipeline. Design and run the lead funnel, pipeline stages and the reporting that gives a clear, current view of revenue. Lead scoring and enrichment. Build and run the signal identification, scoring and enrichment that prioritise the right opportunities and manage cost. Data management. Protect the quality, structure and provenance of the data asset, working alongside the operations and data function. Building the system Architecture. Architect the system that turns our method into a repeatable, technology-enabled capability. Build. Build the workflows, automation and scoring that make business development consistent and scalable. Documentation and blueprints. Document every process carefully, working alongside our Sales Operations Coordinator, so the system runs reliably and is not dependent on any individual. Continuous improvement. Use outcome data to improve the system over time. You need to drive for the option if you are outside of Eastbourne as this company are not near to any train stops, plenty of parking available Full job spec prior to interview Please make sure that your location and phone number are included in your application Read Less

IT Service Delivery Manager Location: London Salary: £50,000 - £57,000 + Benefits An exciting opportunity has arisen for an experienced IT Service Delivery Manager to join a growing Managed Service Provider (MSP) in London. We're looking for a Service Delivery Manager with a strong background in Managed Print Services (MPS) and IT Managed Services. You'll lead an established service team, ensure outstanding customer service, and drive operational performance across a portfolio of commercial clients. This is an excellent opportunity to join a successful MSP where you'll have the autonomy to improve service delivery, develop your team, and build long-term customer relationships. Key Responsibilities * Lead, mentor and develop the Service Delivery team. * Manage the delivery of Managed Print and IT Managed Services. * Ensure SLA and KPI performance targets are achieved. * Act as the senior escalation point for customers and internal teams. * Conduct customer service reviews and strengthen client relationships. * Drive continual service improvement and operational efficiency. * Produce service reports and performance metrics. * Work closely with Technical, Operations and Account Management teams. Skills & Experience * Previous experience as an IT Service Delivery Manager, Service Delivery Manager, or Technical Service Manager. * Managed Service Provider (MSP) experience is essential. * Strong Managed Print Services (MPS) background. * Proven experience leading Service Delivery or Technical Support teams. * Strong knowledge of IT Service Delivery, IT Support, SLAs, KPIs, and customer service. * Experience supporting commercial/private sector clients. * Excellent leadership, communication and stakeholder management skills. * Commercially minded with a focus on customer satisfaction and service excellence. **Please include your current Address/Location within your CV or application. Applications without a location may not be considered, and those with a location will be prioritised. If you are looking to relocate, then please state this along with your current location Read Less

Sales Support Executive Location: Reading (Hybrid – 1-2 days office / 3-4 days home) Salary: Up to £33,000 + Benefits An exciting opportunity has arisen for an organised and detail-focused Sales Support Executive to join a growing Managed Technology Provider based in Reading. This hybrid role is ideal for an experienced Sales Support Executive, Sales Administrator, Sales Coordinator, Sales Order Processor, or Sales Operations Administrator with experience in Managed Print, IT Services, MSP or Technology environments. You'll play a key role in supporting the sales team, managing customer orders, coordinating installations, and ensuring a seamless order-to-delivery process. Key Responsibilities * Prepare quotations and sales proposals for the sales team. * Process customer orders from purchase order through to installation. * Coordinate installation dates with manufacturers and suppliers. * Manage purchasing, sales order processing and customer updates. * Coordinate deliveries, logistics and installation schedules. * Provide sales administration support across IT and Managed Print solutions. Skills & Experience * Previous experience in a Sales Support, Sales Administration, Sales Coordinator, Sales Operations or Order Processing role. * Experience within Managed Print Services is highly desirable. * Strong organisational skills with excellent attention to detail. * Confident communicator with the ability to manage multiple priorities. * Proficient in Microsoft Office and CRM/order processing systems. What's on Offer * Salary up to £33,000 depending on experience. * Hybrid working (1-2 days per week in the Reading office). * Enhanced pension and benefits package. If you're an organised Sales Support professional looking to develop your career within a successful technology business, we'd love to hear from you. Apply today with your latest CV. Please include your current location on your CV or application. Applications without a location may not be considered. If you are relocating, please state both your current location and your intended relocation area Read Less

Group Architect (eCommerce) London | Hybrid 2 days per week onsite | Permanent | Competitive Salary + Excellent Benefits ARCA Consulting is proud to be partnering with a leading UK ecommerce company to recruit an experienced Group Architect - ecommerce. This is a rare opportunity to shape the technology strategy behind a large-scale ecommerce and cross-channel business, leading the architecture direction for customer-facing platforms and digital experiences that serve millions of customers. If you're an experienced Enterprise, Domain or Lead Architect with a strong eCommerce background and a passion for customer experience, digital transformation and architecture leadership, this is an opportunity to make a genuine strategic impact. The Opportunity As Group Architect (eCommerce), you'll own the architecture vision, roadmap and technology direction across the customer and cross-channel portfolio. Working closely with senior technology leaders, product teams, engineering, delivery and business stakeholders, you'll ensure architecture decisions enable exceptional customer experiences while supporting long-term business strategy. You'll also lead and mentor a team of Solution Architects, providing governance, technical leadership and architectural assurance across a broad portfolio of customer-facing initiatives. What You'll Be Doing * Define and own the architecture strategy, roadmap and target state for the customer and omnichannel domain. * Shape technology direction across digital commerce, mobile, customer identity, CRM, fulfilment and customer engagement platforms. * Partner with senior stakeholders to align architecture with business strategy, customer experience objectives and digital transformation programmes. * Lead, coach and develop a team of Solution Architects, promoting architecture best practice across the organisation. * Ensure solution designs are scalable, secure, resilient and aligned with enterprise architecture principles. * Drive technology simplification, reducing technical debt while increasing reuse and consistency across platforms. * Provide architectural governance through design reviews, design authority and architecture decision processes. * Evaluate emerging technologies, SaaS platforms and AI-enabled capabilities to support future business growth. * Champion architecture excellence, innovation and continuous improvement across the wider technology community. What We're Looking For We're looking for an experienced architecture leader who combines strategic thinking with strong stakeholder engagement and a deep understanding of modern customer technology landscapes. You'll ideally have: * 10+ years' experience in Enterprise, Group, Domain or Solution Architecture within complex organisations. * A strong background in eCommerce or cross-channel environments. * Experience defining enterprise architecture strategies, target operating models and technology roadmaps. * Strong understanding of customer-facing platforms including ecommerce, mobile, CRM, customer identity, digital services and cross-channel journeys. * Knowledge of modern cloud technologies, SaaS platforms and enterprise architecture principles. * Experience translating business strategy into practical architecture guidance and technology decisions. * A good understanding of integration architecture, APIs, event-driven systems and customer data platforms. * Strong appreciation of security, resilience, privacy and governance within customer-facing technology. * Experience using architecture frameworks such as TOGAF, along with modelling techniques including C4, UML or ArchiMate. * Exceptional communication skills with the ability to influence senior business and technology stakeholders. * Previous experience leading, mentoring or managing Solution Architects. Why Apply? This is an outstanding opportunity to join a forward-thinking organisation investing significantly in its digital and technology capabilities. You'll influence enterprise-wide architecture strategy, shape the future of customer technology and work alongside experienced technology leaders on large-scale transformation programmes. The organisation offers a collaborative environment where architecture is recognised as a strategic capability, giving you the opportunity to drive meaningful change while developing both technology and people. If you're looking for a senior architecture leadership role where you can combine strategy, innovation and delivery across a complex omnichannel environment, we'd love to hear from you. Apply today via the link below for a confidential discussion Read Less

Integration Domain Architect London | Hybrid - 2 days per week onsite | Permanent | Competitive Salary + Excellent Benefits ARCA Consulting is excited to be partnering with a leading UK ecommerce company to recruit an experienced Integration Domain Architect. This is a fantastic opportunity to shape the future integration strategy of a major omnichannel business undergoing significant technology transformation. If you're passionate about enterprise architecture, modern integration patterns and enabling digital innovation at scale, this is a role where your expertise will have genuine strategic impact. The Opportunity As the Domain Architect for Integration, you'll define and lead the enterprise integration architecture across a complex technology landscape, ensuring systems, platforms, applications and partners connect securely, efficiently and seamlessly. Working closely with Enterprise Architects, Solution Architects, Engineering teams and senior business stakeholders, you'll establish the vision, standards and roadmap that underpin a modern, scalable and resilient integration capability. This is a highly influential architecture leadership role where you'll balance strategic thinking with pragmatic delivery, helping drive technology simplification while enabling innovation across digital, retail and customer platforms. What You'll Be Doing * Define and own the enterprise integration strategy, architecture roadmap and target state. * Establish best practice, standards and governance across APIs, messaging, event-driven architecture, orchestration and enterprise integration. * Lead architectural direction for integration platforms, ensuring solutions are secure, scalable, observable and resilient. * Provide architectural leadership and guidance to Solution Architects, engineering teams and delivery partners. * Drive reuse and consistency across integration services while reducing technical debt and unnecessary point-to-point integrations. * Collaborate across business and technology teams to support major transformation programmes and strategic initiatives. * Contribute to architecture governance, design authority and technology investment decisions. * Assess emerging technologies, including AI-enabled integrations, ensuring they align with enterprise standards and security requirements. * Mentor architects and champion architecture excellence across the organisation. What We're Looking For We're looking for an experienced Integration Architect who enjoys operating at enterprise level and influencing technology strategy across a large, complex organisation. You'll bring: * Demonstrable extensive experience in architecture, enterprise integration or technology leadership. * A strong background within eCommerce * Deep expertise designing enterprise integration architectures across cloud, SaaS, on-premise and legacy platforms. * Excellent knowledge of API architecture, event-driven design, messaging, integration patterns and modern architectural principles. * Experience with technologies such as Azure Integration Services, Azure API Management, Service Bus, or similar enterprise integration platforms. * Strong understanding of hybrid cloud integration, security, resilience, observability and operational excellence. * Experience with architecture frameworks and modelling approaches such as TOGAF, UML, etc. * The ability to influence senior stakeholders and communicate complex technical concepts clearly. * A collaborative leadership style with experience mentoring architects and engineering teams. Why Apply? This is an opportunity to join a well-established organisation investing heavily in its technology estate, where architecture is recognised as a key driver of business success Read Less

Senior IT Security Analyst required to act as a senior technical contributor within a global cyber security team, owning selected cyber security domains end-to-end and driving practical improvements to reduce cyber risk. The role combines analyst and engineering responsibilities across security tools, vulnerability and exposure management, web and email security, incident response, and threat-informed remediation. The role works closely with infrastructure, cloud, application, identity and business teams to identify security issues, prioritise actions based on real-world attacker behaviour, and deliver measurable improvements to the organisation cyber defence posture. Owned or materially contributed to one or more cyber security domains, such as endpoint security, vulnerability management, identity security, network security, incident response or Microsoft 365 / Azure security. Used CrowdStrike or equivalent EDR tooling to investigate detections, support incident response and improve endpoint security controls. Used Zscaler ZIA/ZPA or equivalent secure web gateway, private access, zero trust or network access security technologies. Performed vulnerability assessment, exposure analysis or remediation prioritisation across enterprise technology environments. Applied threat intelligence, MITRE ATT&CK or exploitation-based evidence to prioritise mitigations. Supported or led cyber security investigations and incident response activities. Collaborated with infrastructure, cloud, application, identity and business teams to deliver security improvements. Used scripting, queries, automation or data analysis to improve security outcomes. * Strong hands-on experience administering, tuning and operationalising CrowdStrike Falcon, including endpoint protection, EDR investigations, detection analysis and response workflows. * Strong hands-on experience administering and supporting Zscaler ZIA and ZPA, including policy design, access control, traffic analysis and security troubleshooting. * Practical experience leading or supporting vulnerability and exposure management programmes, including vulnerability analysis, risk-based prioritisation, remediation tracking and validation of control effectiveness. * Strong knowledge of real-world attacker tactics, techniques and procedures (TTPs) and the ability to translate threat intelligence, attack paths and exploitation trends into actionable security improvements. * Experience conducting security investigations and incident response activities, including alert triage, root cause analysis, containment, remediation and lessons learned. This is a hybrid role working 3 days a week in the London office and 2 days remotely Read Less

Company Description Genomics England is a global leader in enabling genomic medicine and research, focused on creating a world where everyone benefits from genomic healthcare. Building on the 100,000 Genomes Project, we support the NHS’s world-first national whole genome sequencing service and run the growing National Genomic Research Library, alongside delivering numerous major genomics initiatives. By connecting research and clinical care at national scale, we enable immediate healthcare benefits and advances for the future. Our mission is to provide the evidence and digital systems so that by 2035 genomics could play a role in up to half of all healthcare interactions, whilst securing the UK’s position as the best place to discover, prove and benefit from genomic innovations. We are accelerating our impact and working with patients, doctors, scientists, government and industry to improve genomic testing, and help researchers access the health data and technology they need to make new medical discoveries and create more effective, targeted medicines for everybody. Behind the Healthcare and Research outcomes, Genomics England delivers through designing, developing and operating complex healthcare software systems. We're on the cusp of big changes with the real prospect of genomics becoming the fabric of everyday healthcare through the lifetime - from birth to old age. Job Description Dynamics 365 Engineer We're looking for a seasoned Dynamics 365 Engineer with significant commercial engineering experience and a proven track record of designing, engineering and delivering high-quality D365 and Power Platform solutions end to end across complex enterprise environments. You'll have the experience to manage technical delivery across our delivery partners, whilst confidently communicating with stakeholders at all levels of seniority.   You really know this product & platform inside out, can confidently design and build solutions that are secure, scalable and maintainable, and thrive on being the go-to technical expert. You will be the in-house engineering SME for Dynamics 365 and Power Platform, trusted to guide technical design, decision making, influence platform evolution, confidently challenge where needed, and mentor others where appropriate. At Genomics England, our internal systems power research and clinical programmes with real world and end user impact. Our Dynamics 365 platform supports key communications, workflows, data flows and operational processes across our Newborns and Research products in which this role sits at the centre, shaping architecture, building quality features and providing platform direction.  This is a hands-on Dynamics 365 engineering role with real autonomy and ownership. You will be comfortably using your strong Dynamics 365 and Power Platform engineering expertise day to day, collaborating closely with product managers, business teams and external partners to design, build and deliver high-quality Dynamics 365 solutions that work in the real world and make a difference. Please note, this is a senior Dynamics 365 engineering role. This is not a Business Analyst or a system administrator role. What you’ll be doing:  Be the technical lead and the subject matter expert for Microsoft Dynamics 365 (D365) and the Power Platform  Liaise with third-party partners and vendors to assess solutions, review technical proposals, and ensure alignment with internal architecture  Collaborate with internal product manager, architects and business stakeholders to understand requirements and translate them into technical specifications - communication and collaboration skills are key to the success of this role  Provide regular and timely updates and reporting to stakeholders  Prioritise tasks based on business priority, critical path and resource considerations, working with the product manager, application support manager & support teams. Design, develop, test and maintain custom components including plugins, workflows, Cloud Flows and PowerApps Component Framework (PCF) controls  Develop Power Apps, Power Automate Cloud Flows, Canvas Apps and Power Pages Secure and manage D365 portals, making appropriate use of authentication models and user roles  Proactively troubleshoot and triage issues across D365, Power Automate Cloud Flows, SharePoint, AWS integrations and other connected services  Provide both proactive and reactive operational support, minimising need where possible and simplifying delivery through effective logging, monitoring and knowledge transfer  Stay current with Microsoft wave releases, assessing impact, and leading technical change management  Contribute to internal platform governance and documentation to maintain consistency and scalability  Provide support to internal processes such as release management and design forums.  What you’ll bring:  Deep understanding and expertise of the Microsoft Dynamics 365 ecosystem, its component modules and underlying architecture Demonstrable commercial experience engineering and delivering Dynamics 365 solutions end to end Experience configuring, customising and extending D365, including plugins, workflows and integrations Experienced using PowerApps Component Framework (PCF) to create and customise code components / PCF controls to enhance the functionality and user experience of Power Apps Proficient in Power Apps for custom application development, including Canvas Apps Proficient in Power Automate (Flow) for process automation, including advanced expressions, custom connectors and integration with applications Demonstrable skills in front end software development using JavaScript Experience with client-side development frameworks such as React, Angular and TypeScript Strong familiarity with SharePoint Online and Dataverse Experienced with Power BI for reporting Good understanding of legacy process workflows Understanding of Power Platform features and concepts including the Common Data Service (CDS) and Common Data Model (CDM)Bonus if you have:  Microsoft Power Platform or Dynamics 365 certifications, in particular PL-600 Experience operating in environments handling sensitive or regulated data  Experience working with AWS, and integrating it with D365  Exposure to environment strategy and ALM accelerators at scale   This role is for a highly experienced Dynamics 365 Engineer with significant commercial engineering experience and a demonstrable track record of engineering, owning and managing multiple D365 applications across complex enterprise environments, shaping technical direction and solving real engineering problems. This senior Dynamics 365 engineering role offers real ownership, influence and meaningful impact for users and participants of Genomics England. Qualifications Microsoft Power Platform or Dynamics 365 certifications, especially PL-600, are expected for serious candidates. Additional Information Please note: This is a 1 Year FTC (Fixed Term Contract)  Salary From: £71,500 Closing Date: Wednesday 5th August at midday (12:00pm UK time) Being an integral part of such a meaningful mission is extremely rewarding in itself, but in order to support our people, we’re continually improving our benefits package. We pride ourselves on investing in our people and supporting them to achieve their career goals, as well as offering a benefits package including:  Generous Leave:  30 days’ holiday, plus bank holidays, additional leave for long service, and the option to apply for up to 30 days of remote working abroad annually (approval required). Family-Friendly: Blended working arrangements, flexible working, enhanced maternity, paternity and shared parental leave benefits. Pension & Financial: Defined contribution pension (Genomics England double-matches up to 10%, however you can contribute more if you wish), Life Assurance (3x salary), and a Give As You Earn scheme. Learning & Development: Individual learning budgets, support for training and certifications, and reimbursement for one annual professional subscription (approval required). Recognition & Rewards: Employee recognition programme and referral scheme. Health & Wellbeing: Subsidised gym membership, a free Headspace account, and access to an Employee Assistance Programme, eye tests, flu jabs.Equal opportunities and our commitment to a diverse and inclusive workplace  Genomics England is actively committed to providing and supporting an inclusive environment that promotes equity, diversity and inclusion best practice both within our community and in any other area where we have influence. We are proud of our diverse community where everyone can come to work and feel welcomed and treated with respect regardless of any disability, ethnicity, gender, gender identity, religion, sexual orientation, or social background.  Genomics England’s policies of non-discrimination and equity and will be applied fairly to all people, regardless of age, disability, gender identity or reassignment, marital or civil partnership status, being pregnant or recently becoming a parent, race, religion or beliefs, sex or sexual orientation, length of service, whether full or part-time or employed under a permanent or a fixed-term contract or any other relevant factor.   Genomics England does not tolerate any form of discrimination, harassment, victimisation or bullying at work. Such behaviour undermines our mission and core values and diminishes the dignity, respect and integrity of all parties. Our People policies outline our commitment to inclusivity.  We aim to remove barriers in our recruitment processes and to be flexible with our interview processes. Should you require any adjustments that may help you to fully participate in the recruitment process, we encourage you to discuss this with us.  Culture We have four key behaviours that represent what we would like Genomics England to feel like and the culture we want to encourage, in order for us to achieve our mission. These behaviours help us all work well together, deliver on our outcomes, celebrate our successes and share feedback with each other. You can read about these and other aspects of our culture here Read Less

Company Description Genomics England is a global leader in enabling genomic medicine and research, focused on creating a world where everyone benefits from genomic healthcare. Building on the 100,000 Genomes Project, we support the NHS’s world-first national whole genome sequencing service and run the growing National Genomic Research Library, alongside delivering numerous major genomics initiatives. By connecting research and clinical care at national scale, we enable immediate healthcare benefits and advances for the future.  Our mission is to provide the evidence and digital systems so that by 2035 genomics could play a role in up to half of all healthcare interactions, whilst securing the UK’s position as the best place to discover, prove and benefit from genomic innovations.  We are accelerating our impact and working with patients, doctors, scientists, government and industry to improve genomic testing, and help researchers access the health data and technology they need to make new medical discoveries and create more effective, targeted medicines for everybody.  Behind the Healthcare and Research outcomes, Genomics England delivers through designing, developing and operating complex healthcare software systems.  We're on the cusp of big changes with the real prospect of genomics becoming the fabric of everyday healthcare through the lifetime - from birth to old age. Job Description QA Engineer - 12 Month FTC (Python)  At Genomics England, we’re looking for an experienced QA Engineer with strong commercial Python and test automation experience. You’ll play a key role in ensuring quality is engineered into our products from the outset, working closely with Product Managers, Software Engineers, SMEs, and fellow QA Engineers to deliver reliable, scalable, and secure solutions.   Working as part of a cross-functional Agile squad, you'll champion a shift-left approach to quality, building and evolving automated testing frameworks using Python, while helping improve test coverage, automation, and delivery confidence across the software development lifecycle.   This is an opportunity to contribute to products that support Genomics England’s mission to transform healthcare through genomics. The work you do is meaningful and directly supports the delivery of high-quality digital services that enable world-leading genomic research and help improve real outcomes for patients and families across the UK.  Job Description:  The QA Engineer will:  Promote and follow Genomics England's software testing standards, processes, and best practices.  Design, build, maintain, and execute automated test frameworks using Python.  Contribute to quality engineering practices across the full SDLC, supporting both product-level and service-level assurance.  Work collaboratively with engineers to improve unit, integration, API, and end-to-end test coverage.  Help drive shift-left testing practices and ensure quality is built into products from the earliest stages of development.  Ensure requirements, acceptance criteria, test cases, defects, and evidence are traceable and auditable.  Support CI/CD implementation and test automation execution within deployment pipelines.  Participate in Agile ceremonies and contribute to continuous improvement initiatives.  Collaborate with stakeholders to identify risks, quality concerns, and opportunities to improve delivery confidence.  Everyday Responsibilities Include:  Designing, developing, and maintaining Python-based automation frameworks and automated test suites.   Creating and executing automated UI, API, integration, and regression tests.  Reviewing requirements and acceptance criteria to ensure they are testable and complete.  Creating test cases and scenarios in Gherkin format using clear Given / When / Then structure.  Ensuring traceability between requirements, acceptance criteria, test cases, defects, test execution results, and test evidence.  Working closely with software engineers to improve automated coverage and support shift-left testing.  Executing automated and manual tests and recording results in Jira/Xray.   Investigating defects, supporting root cause analysis, and helping improve product quality.  Managing and preparing test data required for testing activities.  Supporting and maintaining CI/CD pipelines for automated testing.   Producing and maintaining high-quality test documentation, test evidence, and quality reports.  Participating in sprint ceremonies, backlog refinement sessions, solution discussions, and peer reviews.  Working collaboratively with Product Managers, Engineers, QA colleagues, and SMEs to deliver high-quality outcomes.  Supporting non-functional testing activities where required, including performance and security validation  Essential Skills and Experience:  Strong experience in Python test automation, including designing, developing, and maintaining automated test frameworks and test suites.  Experience automating both UI and API testing using Python-based frameworks.   Good understanding of software testing principles, SDLC, Agile development practices, and quality engineering.   Experience in functional, regression, integration, API, and end-to-end testing.   Experience reviewing requirements and acceptance criteria, creating test cases in Gherkin (Given/When/Then) format, and ensuring full traceability between requirements, acceptance criteria, test cases, defects, and test evidence.  Strong understanding of test design techniques, requirements analysis, test planning, test execution, and defect management.   Experience creating and maintaining test documentation, including test plans, test cases, test scripts, test reports, and test evidence.   Experience working in Agile squads and collaborating effectively with Product Managers, Software Engineers, SMEs, and QA colleagues.   Experience using Jira, Xray, Confluence, Git, and other software delivery and quality management tools.   Experience executing automated tests within CI/CD pipelines and maintaining automation execution processes.   Experience managing test data and validating data across multiple systems and databases.  Experience reporting, triaging, and tracking defects through to resolution.   Strong analytical, troubleshooting, and problem-solving skills.   Ability to contribute to shift-left testing practices and work collaboratively to improve quality across the SDLC.   Excellent communication and stakeholder management skills, with the ability to clearly articulate risks, issues, and quality recommendations.  ISTQB Foundation Certification (or equivalent software testing qualification).  Desirable Skills and Experience:  Experience working in a regulated environment such as Healthcare, NHS, Genomics, Medical Devices, Life Sciences, or other highly governed industries.  Experience with AWS cloud technologies, cloud-native applications, and testing distributed systems.   Experience with modern UI automation tools such as Playwright or Cypress.  Experience implementing contract testing using tools such as PACT.  Experience creating and maintaining mock APIs and services using tools such as WireMock.  Experience using Jira Xray and other test management and reporting tools.   Experience with security testing and vulnerability scanning tools such as OWASP ZAP, or similar, including knowledge of secure software testing practices.   Knowledge of healthcare interoperability standards (e.g. FHIR), non-functional testing, performance testing, CI/CD practices, and test automation framework design  Qualifications No specific qualifications are required. Relevant QA or software testing certifications are desirable but not essential. What matters most is demonstrable commercial experience as a QA Engineer, along with strong hands-on Python skills. Additional Information Salary From: £53,700 Closing Date: Thursday 6th August @ 23:00 (UK time) Being an integral part of such a meaningful mission is extremely rewarding in itself, but in order to support our people, we’re continually improving our benefits package. We pride ourselves on investing in our people and supporting them to achieve their career goals, as well as offering a benefits package including:  Generous Leave:  30 days’ holiday, plus bank holidays, plus additional leave for long service, and also the option to apply for up to 30 days of remote working abroad annually (approval required). Family-Friendly: Blended working arrangements, flexible working, enhanced maternity, paternity and shared parental leave benefits. Pension & Financial: Defined contribution pension (Genomics England double-matches up to 10%, however you can contribute more if you wish), Life Assurance (3x salary), an Electric Vehicle salary sacrifice scheme and a Give As You Earn scheme. Learning & Development: Individual learning budgets, support for training and certifications, and reimbursement for one annual professional subscription (approval required). Recognition & Rewards: Employee recognition programme and referral scheme. Health & Wellbeing: Subsidised gym membership, a free Headspace account, and access to an Employee Assistance Programme, eye tests, flu jabs.Equal opportunities and our commitment to a diverse and inclusive workplace  Genomics England is actively committed to providing and supporting an inclusive environment that promotes equity, diversity and inclusion best practice both within our community and in any other area where we have influence. We are proud of our diverse community where everyone can come to work and feel welcomed and treated with respect regardless of any disability, ethnicity, gender, gender identity, religion, sexual orientation, or social background.  Genomics England’s policies of non-discrimination and equity and will be applied fairly to all people, regardless of age, disability, gender identity or reassignment, marital or civil partnership status, being pregnant or recently becoming a parent, race, religion or beliefs, sex or sexual orientation, length of service, whether full or part-time or employed under a permanent or a fixed-term contract or any other relevant factor.   Genomics England does not tolerate any form of discrimination, harassment, victimisation or bullying at work. Such behaviour undermines our mission and core values and diminishes the dignity, respect and integrity of all parties. Our People policies outline our commitment to inclusivity.  We aim to remove barriers in our recruitment processes and to be flexible with our interview processes. Should you require any adjustments that may help you to fully participate in the recruitment process, we encourage you to discuss this with us.  Culture We have four key behaviours that represent what we would like Genomics England to feel like and the culture we want to encourage, in order for us to achieve our mission. These behaviours help us all work well together, deliver on our outcomes, celebrate our successes and share feedback with each other. You can read about these and other aspects of our culture here Read Less

At MSV Housing, we're committed to making sure our customers have safe, high-quality homes, and our ICT Business Partners are key to making this happen. We are looking to recruit an experienced ICT professional with strong stakeholder engagement, business analysis and problem-solving skills to join our established team. Reporting to the ICT Business Partner Manager, our ICT Business Partners provide expert support and partnership working to align technology, systems and processes with business needs across our Homes services, driving continuous improvement, successful project delivery and enhanced customer outcomes. In addition, we are looking for candidates that have a passion to advocate on behalf of people and communities. What do our ICT Business Partners do; Build strong partnerships with business stakeholders to understand operational needs, identify opportunities for improvement, and support the delivery of digital and system enhancement plans. Support the implementation, administration, testing and continuous improvement of housing management systems, mobile applications and other core business systems. Assist in the delivery of ICT and business change projects, ensuring solutions are implemented within agreed scope, timescales and quality standards. Work collaboratively with ICT teams to resolve system issues, apply upgrades and patches, maintain system performance, and minimise disruption to services. Ensure compliance with data protection, security and governance requirements, maintaining accurate documentation and promoting continuous service improvement principles. What we are looking for; We're looking for an experienced ICT professional who can build strong partnerships across the business and help drive system and process improvements. You'll have a proven ability to support and enhance business applications, deliver change initiatives, and provide excellent customer service. Strong communication, problem-solving and organisational skills are essential, alongside a proactive approach to continuous improvement and a passion for delivering technology solutions that improve outcomes for customers and colleagues. To be successful in this role, you will be able to demonstrate: Experience supporting, administering, or implementing ICT systems and business applications. Experience delivering ICT projects, system improvements, or business change initiatives. Strong stakeholder management skills, with the ability to build effective relationships and understand business requirements. Excellent problem-solving and troubleshooting skills, supported by a high level of IT literacy. The ability to manage multiple priorities, work independently, and deliver outcomes in a fast-paced environment. Strong communication and customer service skills, with a commitment to providing an excellent user experience. Experience working collaboratively as part of a team while contributing ideas for continuous improvement and innovation. A commitment to data security, confidentiality, equality, diversity, and delivering services in line with organisational values. We're committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all colleagues to share this commitment. As this job is based within our property care team where you’ll be entering the homes of our customers, a basic criminal records background check (free of charge to you) is required. A criminal conviction does not necessarily stop you from working with us. All decisions regarding convictions will be made on a case-by-case basis. Further detail on our commitment to safeguarding young people can be found in our Safeguarding policy attached alongside this vacancy’s candidate pack. We offer a range of great benefits including: Flexibility on where you work with home working kit provided 33 days holiday per year plus bank holidays, and a holiday a buy scheme Company pension scheme with up to 10% matched contributions Company funded access to a health cash plan, where you can claim back costs of everyday health treatments such as optical, dental and much more Enhanced sick pay with up to 3 months full pay and 3 months half pay Health and Wellbeing Support including an employee assistance programme, free counselling, mental health first aiders and numerous wellbeing initiatives Life assurance subject to being a member of our company pension scheme Learning and development to support you to develop the skills you need to fulfil your role and progress in your career Commitment to Equality and Inclusion with employee network groups covering anti-racism, LGBTQ+, disability and long-term health conditions, carers, and menopause MSV are committed to Equality and Inclusion all applications are scored against the essential criteria of the role; however, we encourage candidates to submit an ammonised CV if they can do so. MSV are also committed to supporting you to balance work and life, including with any caring or parental responsibilities you might have, and have a range of flexible working options and wellbeing support available to all colleagues to facilitate this. For more information about the role please visit our careers page where you will find a candidate pack and apply for the role.   If you wish to discuss the roles informally, please contact John Paul Petryczuk, Head of ICT -  Interviews are scheduled to take on Friday 18th September however interviews may be carried out throughout the recruitment process and the role closed if a suitable candidate is found. Therefore, we strongly recommend candidates to apply early. We’re passionate about inclusion and we’d love to hear from people from diverse backgrounds for this role. If you are not sure whether you meet our requirements for this role, but want to apply. Go ahead. We will decide whether or not you are what we are looking for Read Less

Company Description Company Description Genomics England is a global leader in enabling genomic medicine and research, focused on creating a world where everyone benefits from genomic healthcare. Building on the 100,000 Genomes Project, we support the NHS’s world-first national whole genome sequencing service and run the growing National Genomic Research Library, alongside delivering numerous major genomics initiatives. By connecting research and clinical care at national scale, we enable immediate healthcare benefits and advances for the future.  Our mission is to provide the evidence and digital systems so that by 2035 genomics could play a role in up to half of all healthcare interactions, whilst securing the UK’s position as the best place to discover, prove and benefit from genomic innovations.  We are accelerating our impact and working with patients, doctors, scientists, government and industry to improve genomic testing, and help researchers access the health data and technology they need to make new medical discoveries and create more effective, targeted medicines for everybody.  Behind the Healthcare and Research outcomes, Genomics England delivers through designing, developing and operating complex healthcare software systems.  We're on the cusp of big changes with the real prospect of genomics becoming the fabric of everyday healthcare through the lifetime - from birth to old age. QA Engineer - 12 Month FTC (Java)  At Genomics England, we’re looking for an experienced QA Engineer with strong commercial Java and test automation experience. You’ll play a key role in ensuring quality is engineered into our products from the outset, working closely with Product Managers, Software Engineers, SMEs, and fellow QA Engineers to deliver reliable, scalable, and secure solutions.   Working as part of a cross-functional Agile squad, you'll champion a shift-left approach to quality, building and evolving automated testing frameworks using your expertise and experience in Java, Selenium, and RestAssured, while helping improve test coverage, automation, and delivery confidence across the software development lifecycle.   This is an opportunity to contribute to products that support Genomics England’s mission to transform healthcare through genomics. The work you do will directly support the delivery of high-quality digital services that enable world-leading genomic research and help improve outcomes for patients and families across the UK  Job Description:  The QA Engineer will:  Promote and follow Genomics England's software testing standards, processes, and best practices.  Design, build, maintain, and execute automated test frameworks using Java, Selenium, and RestAssured.  Contribute to quality engineering practices across the full SDLC, supporting both product-level and service-level assurance.  Work collaboratively with engineers to improve unit, integration, API, and end-to-end test coverage.  Help drive shift-left testing practices and ensure quality is built into products from the earliest stages of development.  Ensure requirements, acceptance criteria, test cases, defects, and evidence are traceable and auditable.  Support CI/CD implementation and test automation execution within deployment pipelines.  Participate in Agile ceremonies and contribute to continuous improvement initiatives.  Collaborate with stakeholders to identify risks, quality concerns, and opportunities to improve delivery confidence.  Everyday Responsibilities Include:  Designing, developing, and maintaining Java-based automation frameworks and automated test suites using Selenium and RestAssured.   Creating and executing automated UI, API, integration, and regression tests.  Reviewing requirements and acceptance criteria to ensure they are testable and complete.  Creating test cases and scenarios in Gherkin format using clear Given / When / Then structure.  Ensuring traceability between requirements, acceptance criteria, test cases, defects, test execution results, and test evidence.  Working closely with software engineers to improve automated coverage and support shift-left testing.  Executing automated and manual tests and recording results in Jira/Xray.   Investigating defects, supporting root cause analysis, and helping improve product quality.  Managing and preparing test data required for testing activities.  Supporting and maintaining CI/CD pipelines for automated testing.   Producing and maintaining high-quality test documentation, test evidence, and quality reports.  Participating in sprint ceremonies, backlog refinement sessions, solution discussions, and peer reviews.  Working collaboratively with Product Managers, Engineers, QA colleagues, and SMEs to deliver high-quality outcomes.  Supporting non-functional testing activities where required, including performance and security validation Essential Skills and Experience:  Strong experience in Java test automation, including designing, developing, and maintaining automated test frameworks and test suites using Selenium and RestAssured.  Experience automating both UI and API testing using Java-based frameworks.   Good understanding of software testing principles, SDLC, Agile development practices, and quality engineering.   Experienced in functional, regression, integration, API, and end-to-end testing.   Experience reviewing requirements and acceptance criteria, creating test cases in Gherkin (Given/When/Then) format, and ensuring full traceability between requirements, acceptance criteria, test cases, defects, and test evidence.  Strong understanding of test design techniques, requirements analysis, test planning, test execution, and defect management.   Experience creating and maintaining test documentation, including test plans, test cases, test scripts, test reports, and test evidence.   Experience working in Agile squads and collaborating effectively with Product Managers, Software Engineers, SMEs, and QA colleagues.   Experience using Jira, Confluence, Git, and other software delivery and quality management tools.   Experience executing automated tests within CI/CD pipelines and maintaining automation execution processes.   Experience managing test data and validating data across multiple systems and databases.  Good SQL skills and experience extracting and validating data from databases.   Experience reporting, triaging, and tracking defects through to resolution.   Strong analytical, troubleshooting, and problem-solving skills.   Ability to contribute to shift-left testing practices and work collaboratively to improve quality across the SDLC.   Excellent communication and stakeholder management skills, with the ability to clearly articulate risks, issues, and quality recommendations.  ISTQB Foundation Certification (or equivalent software testing qualification). Desirable Skills and Experience:  Experienced working in a regulated environment such as Healthcare, NHS, Genomics, Medical Devices, Life Sciences, or other highly governed industries.  Experienced with AWS cloud technologies, cloud-native applications, and testing distributed systems.   Experienced with modern UI automation tools such as Playwright or Cypress.  Experienced implementing contract testing using tools such as PACT.  Exposure to Python-based automation frameworks.  Experienced creating and maintaining mock APIs and services using tools such as WireMock.  Experience with browser and cross-platform compatibility testing using tools such as BrowserStack.  Experience using Jira Xray and other test management and reporting tools.   Experience with accessibility testing and tools such as Axe Core, with an understanding of accessibility standards and best practices.  Experience with security testing and vulnerability scanning tools such as OWASP ZAP, or similar, including knowledge of secure software testing practices.   Knowledge of healthcare interoperability standards (e.g. FHIR), non-functional testing, performance testing, CI/CD practices, and test automation framework design  Job Description No specific qualifications are required. Relevant QA or software testing certifications are desirable but not essential. What matters most is demonstrable commercial experience as a QA Engineer, along with strong hands-on Java skills. Additional Information Salary From: £53,700 Closing Date: Thursday 6th August @ 23:00 (UK time) Being an integral part of such a meaningful mission is extremely rewarding in itself, but in order to support our people, we’re continually improving our benefits package. We pride ourselves on investing in our people and supporting them to achieve their career goals, as well as offering a benefits package including:  Generous Leave:  30 days’ holiday, plus bank holidays, plus additional leave for long service, and also the option to apply for up to 30 days of remote working abroad annually (approval required). Family-Friendly: Blended working arrangements, flexible working, enhanced maternity, paternity and shared parental leave benefits. Pension & Financial: Defined contribution pension (Genomics England double-matches up to 10%, however you can contribute more if you wish), Life Assurance (3x salary), an Electric Vehicle salary sacrifice scheme and a Give As You Earn scheme. Learning & Development: Individual learning budgets, support for training and certifications, and reimbursement for one annual professional subscription (approval required). Recognition & Rewards: Employee recognition programme and referral scheme. Health & Wellbeing: Subsidised gym membership, a free Headspace account, and access to an Employee Assistance Programme, eye tests, flu jabs.Equal opportunities and our commitment to a diverse and inclusive workplace  Genomics England is actively committed to providing and supporting an inclusive environment that promotes equity, diversity and inclusion best practice both within our community and in any other area where we have influence. We are proud of our diverse community where everyone can come to work and feel welcomed and treated with respect regardless of any disability, ethnicity, gender, gender identity, religion, sexual orientation, or social background.  Genomics England’s policies of non-discrimination and equity and will be applied fairly to all people, regardless of age, disability, gender identity or reassignment, marital or civil partnership status, being pregnant or recently becoming a parent, race, religion or beliefs, sex or sexual orientation, length of service, whether full or part-time or employed under a permanent or a fixed-term contract or any other relevant factor.   Genomics England does not tolerate any form of discrimination, harassment, victimisation or bullying at work. Such behaviour undermines our mission and core values and diminishes the dignity, respect and integrity of all parties. Our People policies outline our commitment to inclusivity.  We aim to remove barriers in our recruitment processes and to be flexible with our interview processes. Should you require any adjustments that may help you to fully participate in the recruitment process, we encourage you to discuss this with us.  Culture We have four key behaviours that represent what we would like Genomics England to feel like and the culture we want to encourage, in order for us to achieve our mission. These behaviours help us all work well together, deliver on our outcomes, celebrate our successes and share feedback with each other. You can read about these and other aspects of our culture here Read Less

Overview of the role We have an exciting opportunity for an IT Team Lead – Infrastructure to join our global IT function. This role is responsible for leading and managing a multi-disciplinary infrastructure team covering Compute, Storage, and Network services across both on-premises and cloud environments (Azure). You will combine strong technical expertise with people leadership to ensure the delivery of secure, resilient, and high-performing infrastructure services. Acting as the senior escalation point, you will drive operational excellence, standardisation, and continuous improvement while aligning infrastructure services to organisational strategy. This is a pivotal leadership role, ideal for someone who thrives in hybrid infrastructure environments, enjoys building cross-skilled teams, and can bridge traditional silos between compute and network domains. Key responsibilities and duties include: Leadership & People Management * Lead, coach, and develop a cross-functional infrastructure team covering compute, storage, and networking * Drive cross-skilling initiatives to build a flexible, multi-disciplinary team * Conduct performance reviews, 1:1s, and development plans aligned to organisational goals * Manage team capacity, workload, and priorities across BAU, incidents, and projects * Foster a culture of collaboration, accountability, inclusion, and continuous improvement * Act as a key representative in IT leadership and cross-functional forums Technical & Operational Leadership * Provide technical direction and standards across: * Compute (Windows/Linux, VMware, Azure) * Storage (SAN/NAS, backup & recovery) * Network (LAN/WAN/SDWAN, firewalls, VPN, cloud networking) * Act as the primary escalation point for complex infrastructure and network incidents * Ensure high availability, performance, and security of all infrastructure services * Oversee network operations, including connectivity, security controls, and remote access * Ensure infrastructure is secure, compliant, and audit-ready Service Delivery & Operations * Own and improve ITIL processes (Incident, Problem, Change, Capacity, Availability) * Ensure SLA adherence and service quality across all infrastructure domains * Drive root cause analysis and problem management to prevent recurring issues * Maintain comprehensive documentation, including diagrams and standards * Manage vendor relationships and third-party services Continuous Improvement * Define and contribute to the infrastructure roadmap across compute, storage, and network * Lead cloud transformation, modernisation, and migration initiatives * Drive automation and Infrastructure-as-Code adoption * Optimise cost, performance, and capacity across infrastructure services * Champion innovation and service improvement initiatives Read Less

Digital and Technology Banking Client based in Guernsey is seeking an on-site Technical Business Analyst who will act as a critical bridge between business stakeholders, product owners, and engineering teams in the delivery of core banking platforms and surrounding banking services. The role combines deep banking domain knowledge with strong technical analysis skills to ensure that functional requirements are translated into scalable, secure, and compliant technical solutions. This role will support core banking transformation, new product launches, regulatory change, and integration with payments, digital channels, and downstream systems. Key responsibilities: Business & Domain Analysis Elicit, analyse, and document business requirements related to core banking domains. Translate regulatory, operational, and product requirements into clear functional specifications. Act as a subject matter expert on banking processes, product behaviour, and lifecycle events. Technical Analysis & Solution Design Convert business requirements into detailed technical requirements, including: o API contracts (REST/JSON, event schemas) o Data models and mappings o Integration flows and sequencing Work closely with solution architects to: o Validate architectural decisions o Ensure alignment with target-state core banking architecture Support design of integrations between: o Core banking systems o Payment engines o Digital channels and middleware o Data platforms and regulatory reporting systems Delivery & Agile Collaboration Collaborate with Product Owners to refine epics, features, and user stories. Write clear, testable user stories with acceptance criteria that reflect both business and technical needs. Support sprint ceremonies (backlog refinement, sprint planning, demos). Clarify requirements for development teams during implementation and testing phases. Data & Migration Support Support data migration and data quality activities, including: o Legacy-to-target data mapping o Validation rules o Reconciliation logic Assist with defining cutover and transition requirements during core banking migrations. Testing & Validation Define functional and integration test scenarios. Support SIT, UAT, and operational readiness testing. o Validate that delivered solutions meet: o Business requirements o Regulatory obligations o Non-functional requirements (performance, resilience, auditability) Stakeholder & Vendor Engagement Act as a key interface between: o Business users o IT and engineering teams o External vendors (core banking providers, payment processors, system integrators) Challenge vendor solutions constructively to ensure fit-for-purpose outcomes. Documentation, Knowledge Transfer & Operational Handover Ensure concise, accurate documentation describing system behaviour, integrations, data impacts, and key business rules. Conduct clear walkthroughs and knowledge transfer sessions with Technical Operations and Application Support teams. Support effective handover to BAU, ensuring support teams understand processing flows, dependencies, and common exception scenarios. Qualifications & Certifications Bachelor's degree in: o Computer Science, Information Systems, Engineering, Finance, or a related discipline o or equivalent professional experience in financial services technology Business Analysis Certification, such as: o IIBA CBAP or CCBA o Diploma in Business Analysis Agile Certifications such as: o Certified Scrum Product Owner (CSPO) Core Skills and Knowledge: Banking & Financial Services Experience o 5+ years' experience as a Business Analyst or Technical Business Analyst in financial services. o Strong hands-on experience with core banking platforms (e.g., Temenos, Mambu, Thought Machine, Finacle, TCS BaNCS, Flexcube, or equivalent). o Solid understanding of banking products and accounting principles. o Experience supporting regulatory change and compliance-driven initiatives. Technical Skills Strong understanding of: o API-driven architectures o Microservices and event-based integration o Data models and relational databases Ability to read and interpret: o API specifications (Swagger/OpenAPI) o Sequence diagrams o Data schemas Familiarity with cloud-based architectures (AWS, Azure, GCP) is highly desirable. Delivery & Methodology o Experience working in Agile / Scrum environments. o Comfortable working in large-scale transformation or multi-year core banking programs. o Strong documentation and communication skills. Personal Attributes o Strong analytical and problem-solving mindset. o Able to challenge assumptions while remaining collaborative. o Comfortable operating in complex, regulated environments. o Able to balance detail with big-picture thinking. o Proactive, resilient and delivery focused Read Less

Senior Software Engineer (.NET / AWS) Location: Manchester / Hybrid Salary: Up to £75,000 + benefits The Role We are looking to hire experienced Senior Software Engineers to join a growing engineering function. You'll play a key role in designing and building scalable, cloud-native applications that support a rapidly evolving digital product suite. Working closely with the wider engineering team, product managers, and stakeholders, you'll contribute across the full development lifecycle - from architecture and design through to deployment and optimisation. This is a great opportunity to join a forward-thinking, collaborative team with a strong engineering culture and modern tech stack. Key Responsibilities Design, develop and maintain applications using .NET technologies (C#) Build and deploy scalable systems within AWS cloud environments Contribute to architecture and technical decision-making Work closely with Product and Engineering teams to deliver features Champion best practice, code quality, and mentoring within the team Improve system performance, reliability, and scalability Support CI/CD pipelines and DevOps processes Required Experience Strong commercial experience with .NET / C# Hands-on experience with AWS (essential) Experience building scalable, distributed systems Strong understanding of APIs and microservices architecture Exposure to CI/CD and DevOps ways of working Ability to work autonomously and as part of a team Desirable Skills Experience with Docker / Kubernetes Knowledge of event-driven systems Any frontend exposure (React / Angular) is a bonus Experience in a regulated environment (nice to have) What's on Offer Salary up to £75,000 Hybrid working in Manchester Strong engineering culture and collaborative team Opportunity to influence technical direction Clear progression opportunities Interested? Please submit your CV to Chrissie Rehman at DCS Recruitment via the link provided. Alternatively email me on INDTECH DCS Recruitment and all associated companies are committed to creating a working environment where diversity is celebrated and everyone is treated fairly, regardless of gender, gender identity, disability, ethnic origin, religion or belief, sexual orientation, marital or transgender status, age, or nationality Read Less

Systems Engineer – Quantum Infrastructure Are you an Infrastructure or Systems Engineer looking for something genuinely different? My client is building some of the world's most advanced quantum computing technology and is looking for a Systems Engineer to help design, build and support the critical infrastructure that powers production-scale quantum computers. This is not a traditional IT support or infrastructure role. You'll be working at the intersection of enterprise infrastructure, automation, networking and cutting-edge scientific hardware, collaborating with world-class engineers, physicists and software developers. The Role You'll play a key role in designing, deploying and maintaining the infrastructure behind highly specialised quantum computing systems, working across Linux, Windows, virtualisation, networking, automation and hardware integration. Responsibilities include: Building and maintaining production infrastructure Configuring Linux and Windows servers Integrating specialist scientific hardware with enterprise infrastructure Managing networking across laboratory and production environments Building and maintaining Infrastructure as Code Automating server deployment and configuration Supporting Kubernetes-based platforms Troubleshooting both infrastructure and hardware issues Working closely with DevOps Engineers, Software Engineers and Quantum Physicists Technology Environment You'll gain exposure to technologies including: Linux Windows Server Kubernetes Dell PowerEdge (R660/R760) Servers VMware / Virtualisation Terraform Ansible Packer Infrastructure as Code Enterprise Networking (Cisco, Aruba, Arista) Alongside traditional infrastructure you'll also work with specialist laboratory equipment including lasers, scientific cameras, sensors and custom hardware. What We're Looking For We're looking for engineers who enjoy building robust, automated infrastructure rather than simply supporting it. You'll ideally have experience with: Linux administration Windows Server Infrastructure Engineering Kubernetes VMware or virtualisation Terraform, Ansible and Infrastructure as Code Automation and scripting Enterprise networking Hardware integration or server deployment We're particularly interested in candidates who have experience owning and supporting production environments over the long term, rather than purely project-based consultancy work. Experience building resilient, repeatable infrastructure and managing systems throughout their lifecycle will be highly valued. Hands-on experience with physical server hardware, hardware installation, integration and troubleshooting is also important, as this role combines software, infrastructure and real-world engineering. Experience within scientific research, advanced manufacturing, defence, high-performance computing or similar technical environments would be advantageous but isn't essential. Why Join? Very few engineering roles offer the opportunity to work on technology that's changing the future of computing. You'll be joining an organisation where you'll: Help build production quantum computers Work alongside world-leading scientists and engineers Solve unique infrastructure and automation challenges Influence the design of next-generation infrastructure Work with cutting-edge technologies in a highly collaborative engineering culture Enjoy excellent facilities, catered lunches and a modern working environment This is a fantastic opportunity for an engineer who enjoys solving complex infrastructure problems and wants to work on technology that very few organisations worldwide are developing. Interested? Please Click Apply Now! Systems Engineer – Quantum Infrastructure Read Less