Multi Channel- Quality Expert Reviewer (Polish speaker) - Dublin City Centre   Must be able to evidence previous Content Moderator Experience   Teleperformance certified as Great Place to Work for 5 years in a row! At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence.   Due to our success, we have exciting opportunities coming very soon in Dublin - no previous experience necessary! Why not fill in our application and we will be in touch with more information soon!   Start Dates: 6th of Febuary 2026   Location: Onsite Dublin city centre (no work at home option currently available) Salary: € 37,333 per annum Shifts: Full Time, 40 hrs, Fully Flexible across Mon – Sun 08.00 – 19.00 Training: 4 weeks on site in Dublin Contract: Permanent Background Checking: Right to Work Criminal Record Check Any other associated checks Joining the team: Please note that this role is fully office based in Dublin.   **Please note we do not allow any time off/holiday requests within the first 8 weeks to allow for full training**   Duties and responsibilities You will be supporting the quality review of the Client workflows managed by the Clients Global Operations team including but not limited to:   a) Content Moderation - content includes the following topics unless otherwise mutually agreed: Organizing or credibly threatening violence Promoting self-harm Organizing theft, vandalism, fraud, poaching, or sale of restricted goods Misrepresentation, impersonation and privacy violations Hate speech, bullying Phishing, spam, and malware Child Exploitation Nudity, pornography Sexual solicitation Others as mutually agreed in an SCN b) ID Review and Authenticity/Access Flows; c) Escalations. The Services shall support the quality review of the following Client workflows managed by Clients Special Ops/Global Risk Ops (GRO) focus on the following areas: HERO (viral/meme content) DOI (Dangerous Organization) "High affinity and cultural context of political/social situation regarding the relevant market/region that will be supported by each ‘agent’ – which is critical to be aware of the cultural/regional differences for nuanced policy decisions to be applied in accordance with Clients abuse standard policies and training materials."    Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work.  Collaboration- You enjoy working with others and you like working as a team player.  Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset.     What you get from us -  Healthcare insurance Death in service  Annual leave 20days + 10 days bank holiday 4% pension Bonus (non contractual and applicable for certain roles)   Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or (url removed)/talent.icims email addresses. If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.   Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.   #priority Read Less

Available to start immediately? We’re recruiting for multiple Temporary Customer Assistance Coordinators to join a well-established global organisation, providing vital support to customers during critical and often sensitive situations. 🌟 Customer Assistance Coordinator x4 📍 Croydon | Hybrid working 💷 Pay: £14.84 per hour 📅 Start: 16th March 2026 – end of September 2026 🕒 Hours: 35 hours per week ⏰ Shift-based between 7am–10pm, including weekends and bank holidays 💬 The Role As a Customer / Medical Assistance Coordinator, you’ll be at the heart of the customer journey, providing calm, empathetic, and efficient support in challenging circumstances. Using your strong organisational and communication skills, you’ll manage multiple cases while ensuring customers receive clear updates, reassurance, and a high level of care. You’ll handle both inbound and outbound calls, liaise with medical professionals and third parties, and remain composed under pressure in a fast-paced environment. 🛠️ Key Responsibilities * Respond to customer assistance calls with professionalism and empathy. * Liaise with clinics, GPs, customers, and family members. * Coordinate and monitor assistance cases to ensure timely service delivery. * Keep customers informed throughout their journey. * Apply product and technical knowledge accurately. * Manage regulated complaints in line with FCA guidelines. 🎓 Skills & Experience * GCSEs (or equivalent) in Maths and English (A–C). * Strong customer service mindset with a genuine desire to help others. * Ability to manage multiple cases and prioritise effectively. * Calm, empathetic, and resilient under pressure. * Flexible to work shifts, including evenings, weekends, and bank holidays. For your information *Interested? Please send your CV in as a Word format only **Please only apply if you are already eligible to work in the UK (indefinitely & without sponsorship) ***Not for you but you know someone suitable? Take advantage of the YourRecruit paid referral fee Due to the large numbers of responses we receive, despite our best efforts it is not possible to respond to every application. Therefore only short-listed candidates will be contacted for this particular role and if you haven't heard from us within 7 days please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies. YourRecruit Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation. To stay safe in your job search we recommend that you visit JobsAware, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the JobsAware website for information on common scams and to get free, expert advice for a safer job search Read Less

I am assisting a growing short-term rental and holiday-let agency managing high-quality homes across Oxford, the Cotswolds and surrounding villages. They work closely with property owners and guests to deliver great stays and consistently high service. The bookings team sits at the heart of the business, handling enquiries, guiding guests, supporting owners and working closely with operations and property management. The role You’ll manage enquiries and bookings from first contact through to arrival, ensuring a smooth, professional experience for guests and owners alike. This role suits someone who: * Is highly organised and detail-focused * Takes ownership and follows things through * Is calm, professional and customer-service driven * Communicates clearly and confidently * Enjoys working as part of a small, supportive team * Has experience in hospitality, travel or accommodation bookings (essential) What’s on offer * Salary £28,000 per year * 28 days annual leave * Birthday off * Mentoring and external training opportunities * Friendly, close-knit team environment * Opportunity to grow and develop as the business grows Why join We’re a values-led local business with high-quality properties, engaged clients and a strong focus on trust, autonomy and accountability. This is more than “just a job” — it’s a chance to build a role and grow. Apply now if you’re organised, customer-focused and looking for a role where you can make a real impact. Your background is less important than your attitude Read Less

WELCOME TO LINAKER Welcome to Linaker — where people, purpose and operational excellence come together. As our business continues to grow across the UK, the scope of our operational and people support functions has naturally expanded too. This role has developed significantly to reflect those needs, and we’re now looking for a People & Operations Coordinator who can take forward this broader remit and continue providing the essential support that keeps our teams equipped, connected and ready to deliver. ABOUT THE ROLE The People & Operations Coordinator plays a key role in supporting the essential assets and processes that enable our people to do their jobs — from vehicles and tools to uniforms, onboarding and office support. You’ll work closely with the Fleet Manager, People Team and operational leads to ensure everything runs smoothly, records are accurate, and colleagues have what they need to perform at their best. This is a varied, fast‑paced role that requires strong organisation, excellent communication and a proactive approach. It’s ideal for someone who enjoys being the “go‑to” person and takes pride in keeping things running seamlessly. WHAT YOU WILL BE RESPONSIBLE FOR Fleet Administration ·        Support the Fleet Manager in overseeing fleet operations, ensuring vehicles are maintained, serviced, and compliant with regulations. ·        Conduct driving licence checks for all new starters and maintain accurate audit records. ·        Keep detailed vehicle usage, servicing, and insurance records, ensuring accuracy in compliance reporting. ·        Assist with vehicle procurement, including liaising with suppliers and maintaining cost-effective fleet operations. ·        Track fuel usage, maintenance costs, and fleet expenditure, providing data-driven insights for optimisation. ·        Support the development and enforcement of fleet policies, including safety regulations and compliance protocols. ·        Conducting regular audits and inspections to ensure vehicles are in optimal condition. ·        Conduct data analysis and reporting using Excel, generating insights into fleet usage, cost management, and operational efficiency. ·        Work alongside our insurance provider to ensure vehicles are adequately covered and claims are managed efficiently. ·        Assist with de-fleeting of vehicles as and when required. People Asset Support (Tools, Uniforms and Equipment) ·        Tool allocation and calibration – Administer tool distribution, ensuring inventory is tracked and calibration schedules are properly maintained. ·        Uniform management – Oversee uniform requirements for new starters and existing employees, coordinating procurement and replacements. ·        Audits and compliance – Conduct regular audits across fleet operations, equipment tracking, and uniform management, ensuring compliance with company standards. ·        Administrative support – Utilise Excel and fleet management systems to maintain records, generate reports, and support operational efficiency. New Starter Welcome & Induction Support ·        Act as a key point of contact for new starters into the Haydock office, ensuring they feel welcomed and supported from day one. ·        Coordinate induction logistics, including preparing equipment, uniforms, vehicles and access requirements. ·        Work closely with the onboarding team to ensure DBS checks, references and compliance documentation are completed. ·        Ensure new starters receive the correct tools, information and support to settle into their roles smoothly. ·        Maintain induction records and support continuous improvement of the onboarding experience. Office Management ·        Act as the day‑to‑day point of contact for office support at Haydock. ·        Ensure office supplies, consumables and equipment are stocked and available. ·        Liaise with maintenance teams and contractors for any office repairs or requirements. WHAT WE ARE LOOKING FOR ·        Highly organised and detail-oriented – Strong ability to manage records, audits, and reporting with precision. ·        Analytical thinking – Ability to assess data trends and provide insights for efficiency improvements. ·        Versatile and adaptable – Comfortable managing a diverse workload across fleet, tools, and uniform administration. ·        Stakeholder engagement – Strong communication and coordination skills with internal and external teams. ·        Experience in fleet administration or operational coordination (desirable). ·        Understanding of vehicle maintenance or compliance – Basic knowledge of vehicle servicing and repair (desirable). ·        Compliance and auditing – Experience managing driving licence checks, audits, and compliance documentation. ·        Tool and equipment management – Familiarity with tool allocation, tracking, and calibration processes (advantageous) ·        Uniform and inventory management – Experience managing uniform distribution and stock tracking (advantageous) ·        Confident managing multiple workstreams in a fast‑paced environment with shifting priorities. ·        Resilient, adaptable and calm, especially when dealing with fast‑moving operational demands or last‑minute changes. ·        Strong Excel and data administration skills, including reporting and analysis. ·        Clear, confident communicator who can build positive relationships across teams and with external partners. ·        Warm, people‑focused approach to welcoming and supporting new starters. ·        Comfortable working independently, taking ownership and seeing tasks through. ·        Background in engineering, FM or operational environments (highly desirable). ·        Valid UK driving licence – Essential for the role. ·        Flexibility to travel across different sites as required.  THE PACKAGE ·        A competitive starting salary with annual pay reviews. ·        25 Days holiday plus bank holidays. ·        Plenty of opportunity for progression. ·        Flexibility for hybrid working. ·        Health care available after a qualifying period.    EQUAL OPPORTUNITIES Linaker Limited is an equal opportunities employer committed to diversity and inclusion. We welcome Applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. INTERESTED This role would suit someone who has a passion for vehicles and processes and wants to be a big part of a key function within a national business.   If you think we’re a match – click apply now! We look forward to hearing from you Read Less

Customer Service Administrator Customer Service Administrator - Croydon - Leading Employer Are you a customer focused professional seeking a new role with a leading employer? Are you seeking employment with an employer of choice who can offer clear career progression and development? Our leading professional services client based in Croydon are seeking a motivated and customer focused candidate to work within there accounting function as a Customer Service Administrator. Working as part of a team in a highly successful department, you will play a key role in responding to customer queries via email and resolving billing and general account queries Leading company with excellent benefits Full training provided Excellent working conditions and office environment Excellent progression and development within the business Agile / Hybrid working once fully trained Monday to Friday 9am to 5:30pm (can be flexible) £NEG up to £26.2k + extensive benefits + 33 days holiday + Birthday leave Permanent role Duties include: Respond to customer queries via email relating to payments Investigations / issue resolution Update internal systems Data entry and systems updates Manage and prioritise high volumes of emails and system tasks Produce correspondence to customers where needed Process transactions relating to customer paymentsExperience needed: Proven customer service experience Experience with supporting customers with bills, payment or similar would be an advantage Keen to learn new processes and develop new skills Organised, motivated and able to work well under pressure when needed Competent IT skills an able to learn new systems Local to the area or within reasonable commute Customer focused with excellent communication skills For further details, please apply today Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business Read Less

Worked in a Jewellers or Pawnbrokers? This One’s For You. Customer Liaison – Precious Metals Up to £34,000 | Monday–Friday | Permanent | Secure On-Site Role Have you worked in a jewellers, pawnbrokers or gold buying environment? Do you understand weights, quality, value and the responsibility that comes with handling high-value items? If you're looking to move away from weekend retail hours and into a structured, professional precious metals business - this could be your next step. The Opportunity Our client is a well-established UK precious metals retailer looking for someone who already understands the industry. This is not a retail floor role. It’s a secure, process-driven environment where accuracy, discretion and trust matter. What You’ll Be Doing Receiving and processing high-value gold, silver and jewellery items Logging weights, product details and documentation accurately Creating SKUs and maintaining precise stock control Checking goods against delivery notes and quality standards Liaising professionally with customers regarding their items Supporting showroom appointments when required Preparing products for resale and dispatch Who This Suits Background in jewellers, pawnbrokers, gold buying or luxury retail Confident handling valuable items and discussing pricing/weights High attention to detail and strong accuracy Comfortable in a secure, compliance-led environment IT confident (Excel knowledge helpful) What’s On Offer Monday-Friday hours (no weekends) Pension, free parking Health & wellbeing benefits Secure long-term opportunity If you have precious metals experience and want a more structured, stable environment - let’s talk. Apply now or Contact Lizzie Round on (phone number removed) or (url removed) Read Less

As a Customer Service Coordinator you will provide first class service to our customers and retail partners. We are looking for a strong team player who thrives on providing exceptional customer service. You will be able to multitask and be adept at working in a busy environment. A resilient individual, who enjoys building relationships and takes pride in completing tasks to a high standard. This is a hybrid role, requiring 3 days a week on-site in Bracknell. Previous inbound and outbound customer service is required, as is a strong telephone manner and a pro-active approach. This is a long-term contract role but suitable applicants will be available at short notice. Main Responsibilities: Handle inbound and outbound calls from customers to an exceptional standard. Address queries related to the finance application process. Assist customers with the completion and submission of finance applications. Maintain accurate records of interactions, applications, and transactions. Ensure all documentation is complete and adheres to legislative requirements. Resolve Customer or Retailer complaints and issues promptly and effectively. Coordinate with other departments to ensure customer satisfaction. Develop and maintain positive relationships with retailers and customers. Provide support to dealerships in managing finance applications and customer queries Read Less

Think Specialist Recruitment are pleased to be working with a leading organisation based on the outskirts of St Albans. This company have an exciting opportunity for a candidate with previous experience within customer service to join their business working within a team of 4. This opportunity would suit someone with previous office based customer service experience, as well as someone who is a good team player. Salary - £27,000 - £30,000 depending on experience Monday - Friday 9:00am - 5:30pm - Office based Some of the duties will include: Handling customer enquiries through tickets and emails within a timely manner Processing customer returns and sales orders Resolving customer issues professionally through to resolution Working with other departments to enhance customer service Working with suppliers to deal with product returns, tracking the status of returns and exchanges Ensuring prompt ordering of replacement stock through internal system Prepare and maintain documentation for returns including shipping labels Working with internal teams to find suitable replacement for products Monitor department inbox to ensure timely response to customer enquiries The suitable candidate: Previous experience within customer service Familiar with supplier returns procedures Great written and verbal communication skills High level of attention to detail Great team player with the ability to work independently Strong organisational skills Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support Read Less

Sales Executive/Sales Order Processor/ Account Manager Customer Satisfaction is at the core of this role! Fabulous business to join, Established and secure and a Great team environment. Preston Permanent Mon to Fri - Fully on-site Do you have a experiences working within a sales team who are dedicated to clients and their engineering needs? We're on the lookout for a dynamic and passionate individual with a flare for sales and account management with new, existing and lapsed clients. You will join a thriving engineering firm and own your own portfolio of business clients from the engineering industry. If you're driven, enthusiastic, and eager to make an impact, this is the perfect opportunity for you! Adecco Lancashire are privileged to be supporting our client once again as they grow and expand their sales team. An established company who are a market leader What You'll Do: Working within the Sales team you will play a crucial role in driving growth and expanding a client base by being efficient and through an excellent communication style. Building Relationships: Develop and nurture strong relationships with clients, ensuring their needs are met and exceeded. Presenting Solutions: Showcase the business and their solutions with passion and expertise. Achieving Targets: Meet and exceed sales targets while delivering exceptional customer service. Proven experience in business development or account management and with a soft sales approach you will need: Excellent communication and interpersonal skills; your ability to connect with clients is key! A proactive and self-motivated approach to work, with a drive for results. A positive attitude and a passion for engineering and business development. Team Environment: Join a supportive and collaborative team that celebrates achievements together. Innovative Projects: Work on exciting engineering projects that make a real difference. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website Read Less

Taylor Wimpey plc Make a Home at Taylor Wimpey At Taylor Wimpey, we don’t just build houses; we build futures. Not just for the people who live in our homes, but for our own people too. When we bring our collective skills together, we make amazing things happen - for ourselves, for each other and for our customers. There are incredible opportunities on your doorstep, and we want you to discover them all.  With 22 regional offices across the UK and operations in Spain, we bring our vision to life locally. Here, you’ll be given the tools to develop your skills and the freedom to explore new avenues. Share your ideas, experience a no-blame culture, and shape your work around your life. Every single one of us plays a vital role in bringing to life incredible places and spaces, where anyone can thrive. We believe in making a positive difference to our planet, as well as to people.  Home to work that matters, and you can be a part of it. Job Summary The Customer Support Operative is responsible for the inspection and remediation of issues and defects in customers’ homes, working in collaboration with the Customer Support Coordinators to ensure the required materials and supplies have been ordered and always keeping customers informed on the progress of their issues. The Customer Support Operative should be conversant in using the technology provided to carry out their role and be adherent to the relevant processes and procedures, including all health and safety regulations and protocols. Primary Responsibilities Demonstrates role model customer behaviour Acts as an inspiring role model across the team in the delivery of great customer service Always demonstrates positive behaviour when discussing or interacting with customers Always engage with customers in a professional manner so they are assured we have understood their problem and trust that we will act to resolve this quickly Role models Taylor Wimpey’s values by always behaving with integrity and professionalism, acting in a positive, collaborative and encouraging style with everyone Drives operational performance to achieve key business objectives and priorities May carry out inspections of potential remedial works in order to understand if work is required, what needs doing and how many people will be required Undertakes remedial works that might encompass a range of trades e.g. carpentry, painting, dry-lining, and any other remedial works as requested by the Customer Support Manager or Senior Customer Support Operative If required, sources materials cost effectively, with the agreement of the Customer Support Manager or Senior Customer Support Operative Keeps the Customer Support Coordinators updated of progress on customer remediation works Builds relationships with other functions and works collaboratively with them to resolve issues and prevent re-occurrence. Committed to continuous improvement Takes responsibility for their own development by asking for feedback on their performance to ensure ongoing improvement Identifies gaps in their customer engagement ability (verbal and written) and takes responsibility for the continuous improvement of these Identifies ways of working that could be more efficient and/or cost effective and puts forwards ideas for improvement Keeps up to date Experience, Qualifications, Technical Requirements Qualified City & Guilds carpenter or painter  Able to demonstrate ability to work flexibly, efficiently and reliably Proven ability to work independently, prioritise work and take initiative to find solutions to problems Proven ability to remain calm, measured and resilient in challenging situations Clean driving licence.  Previous experience of working in the housebuilding industry Experience of other trades than carpentry and painting What we offer at Taylor Wimpey At Taylor Wimpey, we are committed to enabling you to make a home with us. Our work is not just about building homes; it's about doing work that matters, making a positive impact on the lives of our customers and the communities we serve. We enjoy many benefits as standard, including excellent retail discounts, company funded life insurance and private healthcare, and access to a quality pension scheme with company contributions.  We also offer our discounted house purchase scheme, car leasing scheme and share plans, as well as the opportunity to tailor your benefit package to suit your needs with options such as buying extra annual leave or adding dependants to your benefit cover.  Our total reward offer works perfectly with our culture, we are a welcoming community where everyone can feel at home.     We create a home to your future by providing opportunities for growth and development. We offer industry leading professional training and development, which supports you to unlock your potential and fulfil your career and personal goals in a variety of opportunities and environments. We look to develop our people in the skills and areas they are most interested in, leveraging your qualities and appreciating your unique competencies, skills and expertise that, when we come together, make this a great place to work. If you want to do work that matters and build a career that lasts, make a home at Taylor Wimpey.  Inclusivity Statement As a proud Disability Confident Employer, Taylor Wimpey is committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long-term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us during the application process that they have a disability and meet the minimum requirements for the role. Join us in building a truly diverse and empowered team. Internal Applicants: Please inform your line manager if you wish to apply for this role Read Less

LEAFLET DISTRIBUTION Leaflet distribution is one of the most cost-effective, targeted marketing solutions any business can use to promote their business. We require a team of leafet dstributors to cove the local Southamton area. Hours are flexible so can work around you. Part time / Full time / Evening shifts also available. Duties Include: * Covering the local areas. * Working on a map system. * Good communiction skills. * Travelling to and from No experience is needed its pretty simple and easy to grasp! wages are paid weekly, you work one week in hand Read Less

Our client is looking for multiple Data Collection Officer's to join their team in Heathrow and surrounding areas on a fixed term contract basis starting in March. Onsite trainig will be provided either in Guildford or London offices. The core functions of this job are to - Conduct door‑to‑door engagement with residents, businesses, and property owners. Explain the project clearly, answer basic queries, and build trust with the community. Collect accurate information using digital or paper‑based forms. Carry out site observations to support project information gathering. Record, organise, and submit data in line with project requirements. Identify issues, concerns, or risks raised by residents and escalate appropriately. Maintain a professional and approachable presence on site at all times. Work closely with the project team to report progress and highlight any access challenges. Adhere to all health, safety, and safeguarding protocols while working in the field.The client will be looking for candidates to demonstrate - Strong interpersonal and communication skills, with the ability to engage confidently with the public. Professional, polite, and calm manner, even in challenging or sensitive situations. Good attention to detail and accuracy when recording information. Ability to work independently and manage time effectively while on site. Problem‑solving mindset, especially when dealing with difficult access or reluctant respondents. Basic digital literacy (e.g., using tablets, mobile apps, or data‑entry tools). Reliability, punctuality, and a strong sense of responsibility. Awareness of personal safety and the ability to follow safety procedures. Previous experience in community engagement, surveying, customer service, or field‑based roles. Knowledge of the local area or similar project environments. Experience handling confidential or sensitive information Read Less

12-Month FTC (Maternity Cover) £32,000 – £35,000 | Full-Time | Office-Based Are you an experienced Customer Service or Customer Success Manager with strong hands-on expertise in Zendesk? I’m working exclusively on behalf of a well-established, fast-growing organisation seeking a confident and capable Customer Experience Manager to lead their support function during a 12-month maternity cover. This is a fantastic opportunity for someone who thrives in a structured, KPI-driven environment and enjoys improving systems, processes, and team performance. This is a full-time, office-based role, with an ideal start within the next 4–6 weeks to allow for a detailed and structured handover. The Role You will take full ownership of the customer support function, overseeing day-to-day operations while driving continuous improvement through Zendesk reporting and analytics. Key responsibilities include: * Leading and overseeing the Customer Service team to ensure KPI and SLA targets are consistently achieved * Monitoring and analysing performance using Zendesk reporting tools (response times, resolution times, CSAT, etc.) * Managing and optimising Zendesk workflows and automations * Troubleshooting Zendesk-related issues and liaising with technical support when required * Handling complex or escalated customer issues with professionalism and commercial awareness * Producing performance reports and insights for senior leadership * Using Zendesk analytics to recommend and implement service improvements * Ensuring clear, compliant communication aligned to SOPs and regulatory standards * Maintaining accurate documentation and data privacy compliance * Exploring system integrations to enhance the overall customer journey About You To be considered, you must have: * Proven experience managing or supervising a Customer Service / Success / Experience team * Strong, hands-on knowledge of Zendesk (reporting, workflows, analytics essential) * Experience managing KPIs, SLAs and performance metrics * Confidence handling escalated customer complaints and complex queries * Excellent written and verbal communication skills * A data-led mindset with the ability to turn reporting into actionable improvements * Strong organisational skills and attention to compliance and documentation What’s in It for You? * Competitive salary of £32,000–£35,000 * Opportunity to lead and shape an established support function * Autonomy and visibility with senior leadership * Structured handover and clear expectations * A stable 12-month contract within a supportive, professional environment If you’re a Zendesk-savvy Customer Experience leader looking for your next contract opportunity and can commit to a full-time, office-based role, I’d love to hear from you. Apply today with your CV for a confidential discussion Read Less

Our client is looking for Data Collection Lead's to join their team in Heathrow and surrounding areas on a fixed term contract basis starting in March. Hours will be Monday to Friday (Apply online only) The core functions of this role are too - Lead and coordinate door‑to‑door engagement activities across designated project areas. Conduct complex or sensitive engagements with residents, businesses, and property owners. Carry out site observations to support project information gathering. Provide on‑site leadership, mentoring, and support to junior field staff. Ensure all data collection processes are followed consistently and to a high standard. Review and validate collected information before submission to the project team. Act as the primary point of escalation for issues raised in the field, including access challenges, complaints, or safety concerns. Build strong relationships with local stakeholders and represent the organisation professionally at all times. Monitor progress against daily/weekly targets and report updates to project management. Ensure compliance with all health, safety, safeguarding, and data‑protection requirements. Identify opportunities to improve engagement methods, tools, and workflows.The client will be looking for you to demonstrate - Excellent communication and interpersonal skills, with the ability to engage confidently and respectfully with a wide range of people. Strong leadership qualities, including the ability to guide, motivate, and support field teams. High level of professionalism, discretion, and emotional intelligence when handling sensitive conversations. Exceptional attention to detail and accuracy in data collection and reporting. Ability to work independently, make sound decisions on site, and manage competing priorities. Strong problem‑solving skills, particularly in challenging or unpredictable field environments. Competence with digital data‑collection tools and basic reporting software. Reliable, organised, and proactive, with a strong sense of accountability. Solid understanding of safety protocols and the ability to model safe working practices. Previous experience in a senior field‑based, surveying, community engagement, or customer‑facing role. Experience supervising or coordinating teams. Background in utilities, infrastructure, planning, or similar project environments. Experience managing sensitive or high‑stakes stakeholder interactions Read Less

Onboarding Manager - Dental Industry (Initial 12-Month Contract - Highly Likely to Go Permanent) Home-Based | £45,000 Are you an experienced Dental Practice Manager looking for a fresh challenge away from the day-to-day demands of running a surgery? Ready to apply your expertise in a new way, from the comfort of your home? This could be the ideal next step in your career. The Role As an Onboarding Manager, you'll play a key role in welcoming new dental practices into the business. You'll ensure a smooth and positive transition, providing expert guidance and outstanding support throughout the onboarding journey. This is a fully remote position, perfect for someone with a strong understanding of the operational and clinical complexities of running a dental practice. Key Responsibilities Acting as the primary point of contact throughout the onboarding process Supporting practice teams with systems, policies, and procedures Collaborating with internal departments to ensure seamless integration Delivering virtual training on practice systems and compliance Troubleshooting early-stage operational challenges with empathy and efficiencyAbout You Proven experience as a Dental Practice Manager Strong knowledge of dental systems, compliance, and operational processes Excellent communication skills with the ability to build rapport remotely Highly organised, proactive, and solutions-focused Confident using digital platforms and remote communication toolsHuntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK Read Less

Customer Service Advisor Ringwood, Hampshire £12.30 per hour + Bonus Full-Time | Rotating Shifts | Weekend Availability Required Love delivering exceptional customer service? Want to work behind the scenes for a premium, well-loved British retail brand, where every customer interaction is about creating 100% happiness? TeamJobs is recruiting for a multi-channel Customer Service Advisor to join a fast-paced and energetic Contact Centre team in Ringwood. If you enjoy speaking to customers, solving problems, and hitting targets, this is your opportunity to be part of something special. This isn't just another call centre job. It's about creating standout experiences. The Role As a Customer Service Advisor, you will: Handle inbound telephone calls Respond to customer emails and live chats Support customers via social media channels Assist with order placements (consumer & B2B) Resolve product, delivery and dispatch queries Make outbound follow-up calls where required Work towards individual and team KPIs You will be empowered to make decisions and ensure every customer leaves feeling 100% satisfied. What We are Looking For Excellent written and verbal communication skills Confident handling email and live chat enquiries Ability to multitask and manage multiple chats Target and KPI-driven mindset Strong IT skills (Excel, Outlook, CRM systems) Flexible to work rotating shifts, including weekendsDesirable: Previous contact centre experience Sales confidence Experience working in a multi-channel environment Working Hours The contact centre operates: Monday-Friday: 8:30am-7:00pm Saturday: 8:30am-5:00pm Sunday: 9:00am-5:00pm Rotating shift pattern with weekend work required. Contracted availability between 8:00am-10:00pm. What is in it for You? Full training provided Supportive and friendly team environment Career progression opportunities Work for a premium, well-loved UK brandIf you are passionate about customer experience, motivated by results, and want to grow within a supportive team environment, this is a fantastic opportunity. You will receive full training, ongoing support, and real opportunities for progression. Ready to deliver 100% happiness? Apply today with TeamJobs. INDCP Read Less

SaaS Onboarding Manager (Initial 12-Month Contract - Highly Likely to Go Permanent) Home-Based | £45,000 Ready to take your SaaS experience to the next level in a high-impact, fully remote role? Huntress Recruitment is partnering with a forward-thinking, tech-driven organisation seeking a dynamic SaaS Onboarding Manager to deliver an exceptional client experience from day one. If you thrive on building relationships, guiding clients through change, and ensuring seamless software implementation - this could be your perfect next move. The Opportunity As a SaaS Onboarding Manager, you'll own the end-to-end onboarding journey for new clients, ensuring a smooth, confident transition onto the platform. You'll act as a trusted advisor, delivering engaging virtual training, driving adoption, and setting customers up for long-term success. This is more than onboarding - it's about creating outstanding first impressions and lasting partnerships. What You'll Be Doing Acting as the primary point of contact for new clients throughout the onboarding lifecycle Leading implementation projects from kick-off to go-live Delivering engaging virtual training sessions and system walkthroughs Guiding clients through setup, processes, and best practice adoption Collaborating with internal teams (Sales, Product, Support) to ensure seamless delivery Identifying and resolving early-stage challenges proactively and efficiently Managing multiple onboarding projects simultaneously while maintaining exceptional service levelsAbout You Proven experience in SaaS onboarding, implementation, or customer success Strong understanding of SaaS platforms and client adoption strategies Confident, engaging communicator who builds trust quickly - even remotely Highly organised with excellent project management skills Commercially aware and passionate about delivering measurable value Comfortable working independently in a fully remote environmentWhat's in It for You? £45,000 salary Fully remote working Clear pathway to a permanent position Opportunity to shape onboarding strategy and client experience Join a collaborative, innovative, and growth-focused businessHuntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK Read Less

We have a new opportunity for an experienced Customer Service Manager to join a well-established, local company based in Hove. You’ll be responsible for delivering profitable revenue growth, monitoring performance against KPIs, and driving your team to convert the sales pipeline. You will directly manage and mentor Customer Service Executives to ensure they deliver excellent aftercare to all customers. The aim is to minimise errors, reduce outstanding repairs, and identify recurring issues in collaboration with regional managers to prevent future problems. As a Customer Service Manager, your key responsibilities will include but not limited to: * Ensuring the team delivers excellent customer service and customer experience across telephone, social media, online chat, and email * Managing the customer service team, including their KPIs and target achievement * Ensuring the team responds to customer requests within agreed timeframes * Identifying areas for improvement and supporting with ongoing training * Producing detailed performance and service reports * Handling escalated customer queries and complaints Requirements for the Customer Service Manager: * A minimum of 2 years’ experience in a similar management role * A passion for delivering excellent customer service * Strong written and verbal communication skills * High attention to detail * A positive attitude with the ability to motivate a team * Ability to take initiative and drive improvements * Familiarity with CRM and call management systems * A good working level of Microsoft Excel for reporting and analysis Benefits for the Customer Service Manager: * Free onsite parking * 31 days annual leave (inclusive of bank holidays) * Fully stocked kitchen, replenished weekly * Product discounts * Company pension with employer contribution * Overtime available * Life assurance The Customer Service Manager is a full-time, permanent position based in Hove. The role is fully office based and offers a salary between £29,000 and £35,000 (+ quarterly bonus scheme), depending on experience. Working hours are 37.5 per week, Monday to Friday between 8am–6pm, with flexible start and finish times. Wild Recruitment Ltd T/A First Recruitment Services is acting as an employment agency in relation to this vacancy Read Less

The Rewards and Benefits on Offer; * Competitive starting salary * Full time and Permanent position * 9-day fortnight working arrangement, allowing compressed hours and alternate Fridays off promoting a healthy work/life balance. * A supportive and friendly working environment * Opportunity to contribute to a dynamic and internationally focused organisation The Company you will be working for; MTrec Recruitment are proudly representing our industry leading client on their search for an experienced Import/Export Coordinator to join their team on a full time and permanent basis. This is a key role responsible for delivering frontline support to customers and regional offices, ensuring orders are dispatched in a timely, efficient, and fully compliant manner. The successful candidate will play a vital role in maximising customer satisfaction, optimising shipping costs, and supporting the ongoing development of the shipping function through proactive communication and performance analysis. The Role you will be doing; * Prepare and manage all export and import documentation on a daily basis * Liaise closely with international distributors, agents, overseas offices, and freight forwarders * Respond promptly to telephone and email enquiries, providing accurate and timely information * Develop proficiency in internal business systems (ERP) to deliver accurate information at first point of contact * Coordinate shipments to meet customer delivery requirements, including order consolidation to reduce freight costs * Collaborate with production teams to align shipping schedules with customer needs * Monitor and control freight costs, obtaining competitive air, sea, and courier quotations where required * Maintain up-to-date knowledge of export regulations and ensure full compliance with relevant legislation * Ensure invoices and associated documentation meet all customer and regulatory requirements * Coordinate customer returns where necessary * Support the development and monitoring of KPIs to drive continuous improvement within the shipping department About You; * Proven experience in an Import-Export Coordinator role, ideally within an engineering or manufacturing environment * Strong working knowledge of export documentation, international shipping processes, and compliance requirements * Excellent communication skills with the ability to build effective working relationships across multiple stakeholders * Calm and organised approach, with the ability to work under pressure and meet deadlines * Strong time management skills and a proactive, solution-focused mindset * Competent in Microsoft Office applications and experienced in using ERP Read Less

Permanent Job Customer Service Orders Processor £24,000 Monday – Friday, 35 hours per week 100% Office-based Altrincham Location - free parking Are you passionate about delivering brilliant customer service? Do you enjoy building relationships, solving problems, and keeping things running smoothly behind the scenes? This is a fantastic opportunity to join a supportive, growing team where you’ll play a key role in making sure customers receive an excellent experience from start to finish. You’ll be part of a friendly, dedicated team who put customers and colleagues first. This role is ideal for someone who thrives in a fast-paced environment, enjoys multitasking, and takes pride in getting things right. Some of the duties will involve: Customer Service: Being a warm, reassuring first point of contact for customers. Handling calls, emails, and enquiries with professionalism and empathy. Building strong relationships and going the extra mile to ensure satisfaction.Order Administration: Processing customer orders via ERP systems (training provided if needed). Updating customers on delivery times, stock availability, and order changes. Liaising with internal teams to ensure smooth fulfilment. Generating invoices and credit notes. Supporting with queries relating to accounts or warranties.Collaboration & Coordination: Working closely with sales, procurement, and logistics teams. Communicating daily with central operations to meet delivery schedules. Keeping accurate records and maintaining high standards of administration.Problem Solving: Handling complaints with care and professionalism. Advising customers clearly and confidently. Finding solutions that meet customer needs wherever possible.You must be able to demonstrate that you have: Experience in administration, order processing, and/or invoicing. Previous customer service experience – you enjoy helping others. Confidence working in a busy environment and managing shifting priorities. Ability to learn systems.Don’t meet every requirement? If you’re enthusiastic and think you’d be great in this role, we’d still love to hear from you. We welcome applicants from all backgrounds and experience levels. Some of the benefits: 28 days holiday 8 bank holidays (including summer & Christmas closures). Free onsite parking & secure bike storage. Private health insurance (after probation). Digital GP service for you and your family. Company pension scheme. Death in service benefit. Company sick pay scheme. Annual and performance bonus schemes (discretionary). A workplace that values wellbeing, work–life balance, and personal growth.To find out more and see a full job spec then please contact Ruth today on (phone number removed) or email (url removed). This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview. Should you apply for this role, we will process your data as detailed in our Privacy Policy and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time Read Less

Team Leader - Claims Submissions Location: Kettering Department: National Accident Law Job Type: 37.5 hours per week, (7.5 hours per day over a shift pattern of Monday - Friday 8am – 8pm) Contract Type: Permanent At National Accident Law, the home of National Accident Helpline, we live by our values of ‘We are curious’, ‘We are driven’, ‘We are passionate’ and ‘We are unified’ and our people do too. Whether it be helping people to start their recovery journey, supporting our panel of solicitor firms, or working together across departments to achieve results our people work as one team. As the most trusted, searched for and recognised personal injury brand we pride ourselves on being the most ethical operator in the claims sector, taking a strong stance against cold calling and cold texting, and lobbying the government and regulators to help ensure there is a strict regulatory framework to help protect consumers. Our business and our people have our values in common; Passionate, Curious, Driven, and Unified, and because of this, we have a culture that is kind, supportive, fun, and inclusive. You can join us too and play your part in making a real difference to our consumers and benefiting from working for a successful market leader. THE PURPOSE OF THE ROLE As a Claims Submission Team Leader, you will be responsible for leading a team of Submissions Handlers. You will be an inspiring people leader, motivating and developing your handlers to ensure the effective and efficient running of the Submissions Teams, by role modelling the Company’s values and behaviours. As a Team Leader you will provide guidance, instruction, direction, and leadership for the purpose of achieving our departmental targets for claim underway, claims submission and quality. Ensuring our Submissions Handlers deliver an empathetic journey for consumers who have experienced a challenging life event. You will lead the team to deliver a high-quality experience for our consumers to deliver strong operational results for the business. This role will be based in the Kettering office. WHAT YOU WILL BE DOING As a Claims Submissions Team Leader, you will: People leadership, inspiring and motivational role model, influencing the team to deliver results through strong engagement, performance excellence and customer service standards. Manage the day-to-day running of the team and floor management, using a balanced approach to setting the priorities of tasks. Responsible for all aspects of the team’s performance and well-being. Ensuring homeworkers continually feel valued and part of a team. Full end-to-end employee cycle. Be results-driven, monitor KPI performance, ensuring this is in line with the commercial needs of the business. To understand and explain the quantitative targets, qualitative measures, and operational impacts to performance. Responsible for communicating performance and vision to all levels within Customer Operations Proactively develop ways to improve efficiency, quality and general performance of the team, regular reviewing of procedures and systems to identify any inefficiencies. Be brave to make quick decisions to resolve. Be an ambassador for quality, working with our coaches, ensuring quality assessment is accurate to achieve regulatory and legal requirements, as well as maximising opportunities. Create an environment that engages high-performing individuals to excel, whilst maintaining an environment which supports the spirit of teamwork, open and honest communication and the sharing of ideas and best practice. Proactively establish and nurture relationships with key stakeholders both within and outside of the Claims Submission Team to ensure that activities and performance of the team are in line with the needs of the business. SKILLS AND EXPERIENCE REQUIRED To be successful in this role you will need to: Have experience and an understanding of personal injury and the sector. Be a people leader able to demonstrate the ability to develop and motivate others to perform and exceed expectations. Work autonomously, taking high levels of ownership with a solution-focused approach. Have excellent written and verbal communication skills. Understand, analyse, and effect change utilising MI. Be experienced in managing change and introducing new ways of working in a team. Be able to work interdepartmentally, managing stakeholder relationships constructively; and Thrive and operate in a fast-paced organisation. PERSONAL ATTRIBUTES Curious to challenge the status quo. Unified in working together for the same goals and vision. Driven to achieve, succeed and progress. Passionate about our customers, our business and personal performance WHAT WE CAN OFFER YOU A competitive salary Monthly performance-related bonus Annual leave: 25 days Pension: (3% contributory) Healthcare scheme: claim up to £1,000 back with Simply Health Death in service: cover of 3 x salary Perks at Work: exclusive member discounts across a range of goods and services Community Day on us: volunteer in your community for one day each year Development Opportunities: training and development opportunities to boost your confidence, realise your strengths and develop your career with us. No weekend working - we are open Monday to Friday between the hours of 8am – 8pm But don’t just take our word for it, come and find out for yourself! At National Accident Law, we believe that diversity drives success. We are proud of our inclusive workplace, where everyone feels valued, respected, and safe. We welcome applications from all walks of life and encourage you to bring your most authentic self to work. *Please note this is a full-time role of 37.5 hours per week. (7.5 hours per day over a shift pattern of Monday - Friday 8am – 8pm) and based onsite at our office in Kettering. REF-(Apply online only) Read Less

Join our client as a Customer Order Specialist, leading a small team while overseeing the full order lifecycle for key accounts. Hybrid working, great hourly rate, and the chance to support a long-term, high-impact project. Customer Order Specialist Peterborough Salary: £18.97 per hour 12-month contract initially We are partnering with a leading organisation seeking an experienced Customer Order Specialist to manage the full order lifecycle for key customer accounts. This 12-month initial contract is likely to extend, supporting a major long-term project. This hybrid role requires three days per week onsite and offers flexible office hours. Why join our client You’ll step into a varied and impactful role where you’ll lead a small team, act as the central point of contact for customer queries, and ensure orders flow seamlessly across multiple departments. If you thrive in a technical, customer-focused environment and enjoy improving processes, this role offers real scope to shine. Key Responsibilities * Lead and support a small team within the Customer Order team * Coordinate with Engineering, Product Planning, Purchasing and Production * Interpret complex customer specifications and configure accurate Level 1 BOMs * Analyse options, plant availability and alternative offerings * Submit and justify Engineering Change Requests when required * Manage end-to-end order processes, including entry, changes, invoicing and credits * Act as the main contact point for customer enquiries * Resolve escalations effectively and professionally * Promote a customer-first approach and strong service culture * Support continuous improvement and departmental initiatives * Maintain standard processes to drive accuracy and efficiency * Build long-term customer relationships and support on-site visits * Provide proactive customer communication on updates and processes About You * Proven experience in customer order management or similar * Strong technical aptitude and ability to interpret specifications * Confident team leader able to manage complex workflows * Excellent communicator with a customer-focused mindset * Highly organised with strong attention to detail * Passionate about improving processes and operations Morgan Jones is committed to creating a diverse and inclusive environment and is proud to be an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. About Morgan Jones: Morgan Jones Limited acts as an employment agency. By applying, you agree to the Terms & Conditions, as well as our Privacy, Cookie, and Data Retention Policy, which can be found on our website. Due to the high volume of applicants, we see that if you have not heard back from us within 72 hours, please assume that you have been unsuccessful on this occasion. To view other great opportunities, visit our website or follow Morgan Jones on your favourite social networks – Facebook, Instagram, Twitter, or LinkedIn Read Less

Description Our local government clients in Haringey, Greater London, are seeking a Customer Service Officer to provide excellent customer service to residents, resolving queries efficiently and professionally. Work as part of a supportive team in a dynamic, high-volume contact centre environment. Shifts vary between 8 am – 4 pm, 9 am – 5 pm, or 10 am – 6 pm, depending on daily demand and staff availability. Adapt quickly to changing priorities and maintain a positive attitude under pressure. Responsibilities To provide a front-line service to residents via several contact channels, including in-person (face-to-face), telephony, digital, email, social media and other methods provided by the service. To effectively and efficiently handle a wide range of services to a high level of proficiency, with minimal supervision. Qualifications – Essential GCSE Grade (or equivalent) in English Language and Mathematics. NVQ level qualification or equivalent level of experience Advanced Microsoft Office, Word, Excel, Outlook, Social Media and CRM. Criteria for Shortlisting - About You - What We're Looking for in the Ideal Candidate: Strong communication and problem-solving skills. Flexibility to work different shift patterns as required. Proven experience of working to targets, timescales and standards Strong experience in organising multiple tasks and workload Experience of dealing with customer queries either face-to-face, by telephone or electronically. Ability to remain calm and professional during difficult situations and de-escalate matters, whilst resolving the problem. Able to deal assertively and effectively with irate and demanding customers Proven track record of taking customer enquiries in a pressurised public service environment Ability to use a wide range of software packages, including Google packages, Word, Excel, PowerPoint, databases and similar business systems. A genuine desire to help others and deliver outstanding service. Compliance Requirements 3 Years References Enhanced DBS & barred list check Willing to engage in the Pre-Engagement Questionnaire and mandatory pre-screening application process. Diamond Blaque Group, a leading public-sector provider, is acting as the employment Business for this vacancy. We are dedicated to fostering an inclusive environment that values diversity and equal opportunity in the workplace Read Less

Customer Service Advisor Location: Newcastle (Hybrid Working) Our prestigious client is urgently seeking additional customer service advisors for their busy team. Pre-Employment Screening Due to the sensitive nature of the information handled within this role, all successful applicants will be required to pass Non Police Personnel Vetting (NPPV). This includes criminal record and intelligence checks, financial screening, identity verification, and, where applicable, background checks on close associates. Applicants must have been resident in the UK for a minimum of three years to allow these checks to be completed. This is an excellent opportunity for an individual with prior experience in a contact centre or customer service environment, where delivering a consistently high standard of customer care is essential. The successful candidate will be confident in managing a range of customer enquiries and committed to providing a high-quality service experience. You will be joining an award-winning pensions administration business that places scheme members at the centre of its operations. Our services include scheme administration, first-time outsourcing, member communications, and scam protection. Key Responsibilities Manage a high volume of inbound calls in a professional, courteous, and timely manner. Identify customer needs and provide appropriate, accurate solutions or alternatives. Maintain accurate and up-to-date records of customer interactions within internal systems. Deliver a consistently high standard of customer service at all times. Work collaboratively with colleagues and other business areas to ensure effective resolution of queries. Candidate Profile Essential Requirements: GCSE Grade C/4 or above in English and Mathematics. Previous experience within a contact centre, customer service advisor, or telephone-based office role, or a comparable customer-focused position. Excellent verbal and written communication skills, with the ability to convey information clearly and professionally. Strong interpersonal skills, with the ability to build rapport and manage a wide range of customer interactions. Demonstrable organisational and planning skills, with the ability to manage competing priorities effectively. The ability to remain calm and professional when working under pressure or handling challenging situations. What our client offers Competitive salary and annual discretionary bonus 25 days' annual leave, with buy/sell flexibility Pension contributions with employer matching Healthcare plans and life assurance Retailer discounts Flexible benefits scheme Employee Assistance Programme and digital GP service Paid volunteering days Referral bonus scheme Read Less

Job Title: Telesales Account Advisor    Location: Bristol Salary: £30,000 – £35,000 + monthly bonus Hours:  Monday–Thursday: 8:30am – 5:00pm  Friday: 8:00am – 2:00pm The Role  We are recruiting for a Telesales Account Advisor to join a welcoming, well-established team in Bristol. This is an excellent opportunity for someone who enjoys speaking with people, building rapport, and identifying opportunities to help businesses grow. You will work closely with an experienced team member who will support and guide you from day one. The role offers structure, variety, and the chance to make a real impact within a collaborative environment.   This position would particularly suit someone who has come from a call centre background and is looking to move away from a traditional call centre environment into a more consultative, relationship-focused sales role. If you have experience or interest in marketing, this would be a distinct advantage, especially if you enjoy campaign-led solutions and creative ideas.  What You’ll Be Doing:  Researching and identifying new companies to approach  Making a mix of warm and cold outbound calls  Using an existing database to maximise conversations and opportunities  Building strong relationships with new and existing clients  Introducing and discussing tailored marketing solutions  Supporting the planning and delivery of marketing campaigns  Keeping CRM systems accurate and up to date   What We’re Looking For:  Experience in telemarketing, sales, or another customer-facing role  Confident and engaging telephone manner  Target-driven with a positive, proactive approach  Interest or experience in marketing or campaigns (an advantage)  Strong organisation and time management skills  Excellent communication and attention to detail  Comfortable using Microsoft Outlook, Excel, and Word  What You’ll Get:   Competitive salary of £30,000 – £35,000 plus monthly bonus  5 weeks’ annual leave plus bank holidays  Company pension scheme  Free on-site parking  Access to the Sage Benefits Scheme, including retail discounts, GP access, legal support, and wellbeing services   If you’re motivated, enjoy talking to people, and are ready to take the next step in your sales career within a supportive and experienced team, we’d love to hear from you Read Less

Customer Service Executive - Southampton - Hybrid Salary £28,000pa - £31,000pa OTE Our client an established and values driven company who really value their staff and who's mission is to deliver 100% customer satisfaction are currently looking to recruit a Customer Service Executive to join their friendly team. You will be the first point of contact for customers providing exceptional service across inbound and outbound calls, web chat, and email. This is a full‑time role operating on a two‑week rotating shift pattern, including alternate Saturdays. The role is hybrid. Two-week rotating shift pattern: Week 1: 8:00am - 4:30pm Week 2: 9:00am - 5:30pm. Alternate Saturdays: 8:00am - 4:00pm (working from home) Key Responsibilities Deliver first-class customer service through inbound and outbound calls, web chat, and email Booking of appointments Ensure customers receive the most suitable products and services Respond to customer enquiries with professionalism, empathy, and accuracy Maintain up-to-date and compliant records Collaborate with colleagues to achieve team targets and ensure a seamless customer experienceYou will need An excellent telephone manner and confidence handling high call volumes Strong written communication skills Ability to build strong, effective relationships with customers and stakeholders Excellent organisational skills with high attention to detail and accuracy The ability to multitask efficiently Strong problem‑solving skills A commitment to delivering an exceptional customer experience A patient, empathetic approach when handling queries or complaints Ability to learn quickly in a fast‑paced environment Previous experience in a customer service role (call centre experience advantageous) Ability to work efficiently in a fast-paced environment Confident IT skills with the ability to multitask across multiple systemsThe company offer's an excellent range of company benefits including 25 days' annual leave plus bank holidays Pension scheme Generous bonus opportunities Staff discounts across products and servicesIf this role is of interest to you and you have the necessary skills and experience, please don't hesitate to APPLY. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application Read Less

Customer Service Advisor 📍 Office-based | Full-time | Permanent 💰 £28,000 - £30,000 dependent on experience Are you someone who thrives on solving problems, building strong customer relationships and making a genuine difference with every interaction? We are recruiting on behalf of a well-established organisation that prides itself on delivering an exceptional customer experience. This is not a scripted, volume-driven call centre role - it's a varied, fast-paced position where you'll take real ownership of customer queries and see them through to resolution. The Role As a Customer Service Advisor, you'll be the first point of contact over the phone and email, ensuring every customer receives a professional, efficient and personable service. You will: Deliver a consistently positive customer experience across all channels Take full ownership of queries, from initial contact through to resolution Investigate and resolve complaints with empathy and confidence Provide accurate advice on products, pricing, policies and services Process orders, quotes, returns, refunds and account updates with precision Maintain detailed and accurate CRM records (including Business Central) Work closely with Sales, Warehouse, Logistics, Finance and Purchasing teams to ensure seamless service Identify upsell and cross-sell opportunities where appropriate Share customer feedback and insights to support service improvements This role requires quick thinking, sound judgement and emotional resilience - you'll be handling more complex queries and troubleshooting, so confidence and composure are key. About You You'll bring previous experience from a busy, multi-channel customer service environment and enjoy working collaboratively within an operations-focused team. We're looking for someone who: Communicates clearly and professionally, both verbally and in writing Listens actively and understands customer needs Thinks on their feet and solves problems effectively Has strong attention to detail and gets things right first time Stays calm and composed under pressure Manages multiple queries within service level agreements Is confident using CRM systems and customer service software Has a genuine customer-first mindset Experience working with trade, B2B or technical customers would be advantageous, as would familiarity with Microsoft Dynamics or Business Central. If this sounds like you and you are keen to hear more, please apply today! N.B This is a fully office based role, hours are 8.00 - 5.00 Monday to Friday. Benefits include 25 days plus all bank holidays with free parking on site. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK Read Less

Are you passionate about delivering exceptional customer service and supporting people when they need it most? An exciting opportunity has arisen for a Customer Service Advisor to join a well-established and supportive business based in Malton. This is your chance to become part of a dynamic, client-focused team who pride themselves on making a difference in people’s lives when navigating insurance claims. Due to an internal team move, there is now an opportunity for a dedicated Customer Service Advisor to join the growing in-house customer focused team. You’ll be part of a friendly department of around six professionals, working collaboratively to provide outstanding support to clients. What the Advisor job involves You will make sure that clients and customers feel supported and informed at every stage of their query. Your responsibilities will include: Taking ownership of client cases from first contact through to resolution. Guiding clients clearly through processes and keeping them updated every step of the way. Managing enquiries, paperwork, and information to ensure cases progress smoothly. Building strong relationships with clients, offering empathy and reassurance during challenging situations. Collaborating with colleagues and external partners to achieve the best outcomes. Spotting more complex cases that may need additional support and escalating them where appropriate. Suggesting improvements to enhance the overall client experience. Skills required To thrive in this role, you’ll need to be: Empathetic, compassionate, and able to support clients during some difficult conversations. A strong communicator with excellent verbal and written skills. Detail-oriented with good organisational skills. A fast learner with enthusiasm to develop your technical knowledge. Confident working both independently and as part of a close-knit team. Other information Salary: £25,000 £28,000 depending on experience. Hours: 8:30am – 5:00pm, Monday to Friday. Holidays: 22 days + bank holidays. Pension: 4% employer contribution. Free car parking. Hybrid working: After probation This vacancy is being advertised through KD Recruitment Limited who are operating as an Employment Agency. Due to the volume of applications we receive if you have not heard from us within 2 weeks, please assume you have not been short listed for this particular role.  KD Recruitment Limited is committed to a policy of equal opportunities in relation to job applications and we are also committed to protecting your personal data. If you would like to read our privacy policy, please go to our website  where you will find all the information you need to know about how we will use and process your personal data.  You can also follow us on Facebook, Instagram, Twitter, and LinkedIn for up to date jobs and other helpful information Read Less

Clarity Pharma Ltd is a leading Pharmaceutical Wholesaler and Third Party Logistics Service Provider. We offer a suite of bespoke end-to-end services combined with offering a portfolio of over 2,500 medicines to the Primary Healthcare market. Founded since 1999, we have had huge success over the years, winning numerous awards including the 'Alantra Pharma Fast 50' award for two years running. We are expanding our Customer Service team and have the opportunity for a Part-Time Customer Service Executive to join our team. Role and Responsibilities * Manage and resolve customer queries, including complaints, delivery issues, and picking errors. * Ensure all customer enquiries are handled professionally and within agreed timeframes. * Act as the first point of contact for incoming calls, taking ownership of customer interactions. * Collaborate with internal departments to obtain product information and resolve queries effectively. * Process customer orders accurately and efficiently. * Work towards KPIs, SLAs, and quality standards to maximise customer satisfaction. * Follow established procedures for logging, processing, and tracking enquiries to resolution. * Provide varied administrative support across the department as required. Person Specification: * Able to work the hours of 10:00-14:00, Monday-Friday * Proven experience in a fast-paced customer service environment (E) * Strong background in complaint handling, with a resilient and solutions-focused approach (E) * Excellent IT proficiency, combined with strong verbal and written communication skills (E) * Highly organised, with meticulous attention to detail (E) * Proactive, hard-working, and motivated by a positive ‘can-do’ attitude (E) * Previous administrative experience, with the ability to perform effectively in a fast-paced and sometimes pressurised environment (E) * Able to work independently using own initiative, as well as collaboratively within a team (E) * Confident, adaptable, and innovative in approach to work (E) * Consistently accurate, with a strong focus on quality and precision (E) Benefits: * Clear opportunities for career progression and personal development * Regular company social events * Birthday club to celebrate your special day * Join an exciting, growing company and be part of a supportive, dynamic team If you are an experience Customer Service Representative and believe this role to be a good match, please apply now Read Less

Customer Service Advisor £14.70 per hour Monday to Friday 8am-7pm, Saturday 9am-5pm - No Sundays (you will only work 5 shifts per week, 8 hours per shift and rotas will be provided 6 weeks in advance. You will work every other Saturday as part of a rota) Office-based in Bradley Stoke (BS32) We are currently recruiting for a number of Customer Service Advisors to work for the RAC. RAC is the UK’s leading name in the motor breakdown industry and are currently looking to add a number of advisors to their team. With an iconic office perfectly located next to the motorway and with strong public transport links to the City Centre, this role is ideal for both private vehicle owners and public transport users. Role This role involves speaking to both new and existing RAC members regarding their current policies and helping them to either sign up for the first time, or to renew their current policies. Through excellent customer service, you will provide a comprehensive overview of RAC products and policies, allowing the customer to choose the right one for their needs: -Handling both inbound and outbound calls -Dealing with existing RAC customers -Providing a high level of customer service -Answering various questions and queries Requirements To be successful in this role, you will need to be an outgoing individual who has a passion for providing high levels of customer service and the ability to build rapport with new customers. You will have exceptional communication skills and an ability to retain product information provided through extensive training. -Exception communication skills -Dispute resolution skills -Confident speaking over the phone -Strong customer service skills Read Less