Job DescriptionSALES ACCOUNT MANAGER, Pharma Colors, UK and IRE\nAt Sensient Technologies, we are experts in the science, art and innovation of color and flavor. We are market savvy and visionary. We are problem solvers. And we will be better with you.\nThis job will be based out of a home-office either in the UK or IRE\nJoin Our Dynamic Team as a Pharmaceutical Sales Account Manager – UK/IRE!\nAre you passionate about driving growth and making an impact in the pharmaceutical industry?\n Sensient is looking for a motivated and results-driven Pharmaceutical Sales Account Manager (SAM) to oversee the UK/IRE sales region. In this exciting role, you’ll be at the forefront of shaping customer relationships, driving annual sales growth, and contributing to our innovative portfolio of Pharmaceutical Colors, Flavors, and Coatings.\nAs a SAM, you'll be responsible for developing and maintaining strong, long-term relationships with key customers, qualifying prospects, and maximizing business potential in your designated sales territory. You'll also have the opportunity to collaborate with our European commercial team, crafting tailored solutions to meet the unique needs of each account.\nIf you're ready to take on a role where you can truly make a difference, drive success, and be part of a forward-thinking, global team—then we want to hear from you!\nWhat you’ll do:\n\n Sell value-added solutions and ingredients within the Pharmaceutical and Nutraceutical industries, driving growth and expanding market presence.\n Manage and grow existing business while acquiring new customer accounts, building strong relationships across all relevant levels.\n Handle Italian accounts, collaborating with decision-makers to develop and execute new product development projects.\n Develop, implement, and manage account-specific strategies, ensuring alignment with customer needs and market demands.\n Provide accurate sales forecasts, monitor competitive products, and leverage internal resources (marketing, R&D, tech, manufacturing) to drive successful outcomes and support client needs.\n\nWhat you’ll bring:\n\n Proven experience in pharmaceutical and nutraceutical sales, with a track record of driving growth and securing new business opportunities.\n Strong ability to develop and maintain relationships with key decision-makers, particularly within the Italian market.\n Expertise in account management, including strategy development, sales forecasting, and project management.\n Deep knowledge of market trends, competitor products, and the ability to leverage internal resources for customer solutions.\n Excellent communication and negotiation skills, with the ability to collaborate effectively across departments and manage client expectations.\n\nWhat you’ll get:\n\n Opportunity to collaborate with your dynamic European based colleagues  \n An excellent salary, benefit offering and development opportunities \n A thorough and effective training experience during onboarding and beyond\n\nAbout Sensient: \nSensient Technologies Corporation is a leading global manufacturer and marketer of colors, flavors, and extracts. Sensient employs advanced technologies at facilities around the world to develop specialty food and beverage systems, cosmetic and pharmaceutical systems, specialty colors, and other specialty and fine chemicals. The Company's customers include major international manufacturers representing most of the world's best-known brands.\n\n About Sensient Pharmaceutical:\n Sensient Pharmaceutical is your single source for color, flavor, coating, and imprint ink excipient solutions that define and protect world-leading brands. \n\nAbout Sensient: \n\n SPONSORSHIP: Due to our inability to offer visa sponsorship, we can only consider candidates who are authorized to work in the UK/IRE without the need for employment visa sponsorship. \n RELOCATION: We are unable to offer relocation assistance. The successful candidate will be expected to work in the UK/IRE and must reside in area or be willing to commute. \n THIRD PARTY AGENCY: Any unsolicited submissions received from recruitment agencies will be considered property of Sensient Technologies, and we will not be liable for any fees or obligations related to those submissions.\n\nSensient is an Equal Opportunity Employer, headquartered in Milwaukee, Wisconsin, USA.\n#LI-MM1\n#LI-remote\n \n 

Job DescriptionCome join the skilled team at Sensient Technologies. We are collaborative, passionate, and 100% driven towards customer satisfaction… And we will be better with you.\n \nAs our new Senior HR Generalist, you will be responsible for providing operational HR support and expertise in all areas of the employee life cycle. If you are passionate about fostering an engaging and productive work environment, this is the role for you.\nThis is a full-time office-based role in our King’s Lynn site (UK), 5 days a week.\n \nWhat you will do:\n\n Act as a central HR contact person for the Business Unit advising on HR policies and procedures\n Effectively lead and manage employee relations issues (end-to-end processes) by researching, investigating, presenting solutions and ensuring successful closure of employee issues\n Effectively manage relationship with the workforce, balancing the business' and employee’ interests\n Participate in and lead the HR and payroll procedures and UK employee benefits\n Lead and facilitate training and development programs, maintain site learning management system\n Ensure compliance with employment law, Corporate & Group directives\n Ensure all onboarding and off-boarding activities are delivered and improvement action items followed up\n Support the annual performance management processes, as well as other HR projects\n Set up and facilitate employee Roundtable meetings, ensuring actions are assigned to action owners for completion\n Complete weekly, monthly and quarterly HR reporting and ensure data integrity is accurate for all HRIS technologies \n As the HRIS Superuser for Europe, support the European employees with HRIS oracle system queries and supporting the HR European team with training of new HR users and any queries/access.\n\n \nYou will bring:\n\n Build rapport quickly and maintain effective working relationships with employees and managers across all levels\n A true pro-active, hands-on approach, high level of employee engagement as well as the ability to successful monitor the "pulse" of employees \n A strong analytical mindset with the ability to interpret data and act on this\n Proficiency in MS Office packages, with strong Excel reporting skills                       \n Ability to execute and thrive in a fast paced, high growth environment by delivering accurate results and meeting deadlines\n\n \nWhat you will get:\n\n An excellent salary together with benefit offering\n A thorough and effective training experience during onboarding and beyond\n Opportunity to develop and grow within an international Group at business unit level, or outside within our other divisions \n\n \nAbout Sensient: \nSensient Technologies Corporation is a leading global manufacturer and marketer of colors, flavors, and extracts. Sensient employs advanced technologies at facilities around the world to develop specialty food and beverage systems, cosmetic and pharmaceutical systems, specialty colors, and other specialty and fine chemicals. The Company's customers include major international manufacturers representing most of the world's best-known brands.\n \nAbout Sensient Personal Care and Specialties Market (PCSM)\nSensient Personal Care and Specialties Market (PCSM) develops, produces, and markets ingredients and high-quality colors for the personal care and cosmetics industry, as well as Specialty Colors for use in household and industrial cleaners, specialist coatings and agriculture product applications.

Job DescriptionProduct Manager - European Sweet & Beverage\nAre you a strategic thinker with a passion for driving revenue growth? We are looking for a Product Manager to join our team and play a key role in identifying new product opportunities, enhancing profitability, and managing the lifecycle of products in the European Sweet & Beverage category. If you're ready to work in a dynamic and fast-paced environment, this is the opportunity for you.\nWhat you’ll do:\n\n Develop product strategy in collaboration with marketing and business teams, focusing on target market segments, customer groups, and guiding new product development\n Conduct market research to gather customer insights, shaping effective product value propositions\n Define and communicate product value propositions across internal teams, including R&D, supply chain, and commercial teams\n Manage the product lifecycle, from launch to decline, providing strategic guidance for procurement and operations during key phases\n Lead the innovation stage-gate process to optimize speed to market while ensuring all critical activities are completed\n Develop pricing strategies and recommendations for various product platforms and market segments\n\nWhat you’ll bring:\n\n Bachelor’s degree in Product Management, Marketing, or a related field\n Previous experience in a manufacturing environment, preferably in the food ingredient or packaged food industries\n Strong analytical mindset and a self-starter attitude with a desire for upward mobility\n Excellent leadership, communication, and interpersonal skills\n Creativity, a passion for customer interaction, and a collaborative team-player mentality in a fast-paced environment\n\nWhat you’ll get:\n\n Competitive salary and benefits package.\n The opportunity to collaborate with colleagues on-site five days a week.\n A dynamic work environment with ample opportunities for professional growth and career advancement.\n\n \nABOUT SENSIENT FLAVORS & EXTRACTS:\nSensient Flavors & Extracts Group develops, manufactures and distributes flavor and extract systems that are found in thousands of consumer products worldwide. The company's specialty systems are essential components of food, beverage, household and personal care products. Sensient's value-added flavors and extracts enable our customers to excel in highly competitive global markets. The Flavors & Extracts Group is located in Hoffman Estates, Illinois.\n ABOUT SENSIENT TECHNOLOGIES CORPORATION:\nSensient Technologies Corporation is a leading global manufacturer and marketer of colors, flavors, and fragrances. Sensient employs advanced technologies at facilities around the world to develop specialty food and beverage systems, cosmetic and pharmaceutical systems, inkjet and specialty inks and colors, and other specialty and fine chemicals. The Company's customers include major international manufacturers representing most of the world's best-known brands.  Sensient is headquartered in Milwaukee, Wisconsin.\nAs a dynamic and diversified global leader, we offer and excellent salary and comprehensive benefits package. For more information, visit our website at:\nhttp://www.sensient.com\nEqual Opportunity Employer\n \n#LI-IH1

Job DescriptionThe primary responsibility of the temporary 6-month Data Purchasing Coordinator will be to manage the stock administration and provide administrative support to our Purchasing team. You will also need to process manual transactions and transfers of goods to other Sensient sites.\n \nWhat you’ll do:\n\n Review data sets of Raw Materials being transferred to our Sweet & Beverage Business Units from our Savoury Business Units\n Ascertain appropriate safety stocks of transferred raw materials\n Liaise with suppliers of transferred raw materials\n Review inventory levels of transferred raw materials\n Support the Materials Manager with general administration of transferring raw materials\n\nWhat you’ll bring:\n\n Similar work experience in stock/data management/processing\n Familiar with ERP systems and stock control procedures\n Purchasing responsibilities and experience dealing with suppliers\n Excellent communication skills\n Intermediate knowledge of Excel\n\nWhat you’ll get: \n\n Opportunity to collaborate with your colleagues, onsite 5 days per week \n An excellent salary, benefit offerings, and development opportunities \n A thorough and effective training experience\n\n \nAbout Sensient Flavors: \nSensient Flavors offers innovative, global taste solutions and specialized flavor delivery systems that help bring life to your food and beverage products. Our leading-edge technologies reflect our core philosophies to be dynamic and innovative and to add value to your applications.\n \nAbout Sensient: \nSensient Technologies Corporation is a leading global manufacturer and marketer of colors, flavors, and extracts. Sensient employs advanced technologies at facilities around the world to develop specialty food and beverage systems, cosmetic and pharmaceutical systems, specialty colors, and other specialty and fine chemicals. The Company's customers include major international manufacturers representing most of the world's best-known brands.\nAs a dynamic and diversified global leader, we offer an excellent salary and comprehensive benefits package.  For more information, visit our website at http://www.sensient.com\nEqual Opportunity Employer\n#LI-HG1

Job DescriptionOffice Manager - Legal Firm - St Pauls - 5 days in office Your new company 
An established legal firm based in the heart of London is seeking an Office Manager to join the team and support the smooth running of the office!
Your new role 
Ensure the reception and meeting rooms are kept presentable and to a high standard at all times 
Oversee catering requirements 
Manage contractors and suppliers - negotiating the best rates for the office and to maintain budget
First point of contact for IT issues 
Welcoming new starters and overseeing the induction process
Manage leaver processes 
Ensure the London office is adhering to H&S requirements at all times 
Ensure office spend is in line with office budgets 
What you'll need to succeed 
Strong office management experience 
People management 
Working at all levels of seniority 
Experience in a law or professional services firm


What you need to do now 

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.
# 4687566

Job DescriptionCustomer Service/Sales Administrator Job Your new company 
 A well-established retail organisation based in Nottingham. 
Your new role 
You will be responsible for a variety of customer-facing tasks including outbound calls to existing customers to uphold aftersales service, encouraging positive reviews, handling inbound calls, responding to reports about faults and queries about products and booking engineer appointments as required. 
You will be using the Salesforce CRM system on a daily basis, following GDPR regulations and completing additional tasks to support the business as required. What you'll need to succeed 
The successful candidate will have:Experience handling inbound and outbound calls 
Experience working in a sales environment, including capturing leads and completing after-sales customer service
Technical proficiency using Salesforce or a similar CRM system
Ability to work to KPIs and work in a busy and varied environment
Strong verbal communication skills and excellent telephone manner
What you'll get in return 
40 hours per week, working from 9am till 6pm Monday to Friday
£25,000 per year + bonuses depending on individual and company performance
A close-knit team within an expanding organisation
What you need to do now 
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
# 4658620

Job DescriptionBuilding Surveyor Role Norwich Are you an experienced Building Surveyor seeking a new challenge within a thriving commercial property firm? Do you have a passion for delivering high-quality work and a commitment to exceptional client service? If so, we have an exciting opportunity for you.
Our client, a well-established property company based in Norwich, is seeking a talented Building Surveyor to join their dynamic team. In this role, you will have the opportunity to work on a diverse array of commercial projects across the region, with the flexibility to work in a hybrid model between the office and remote.

Key Responsibilities:
Conducting detailed building surveys and assessments to identify defects and recommend actions
Preparing comprehensive reports, technical specifications, and cost estimates
Overseeing the planning and execution of refurbishment, maintenance, and improvement projects
Liaising with clients, contractors, and other stakeholders to ensure the successful delivery of projects
Providing expert advice on building regulations, planning, and legal compliance
You will need:
Degree in Building Surveying or a related discipline
Chartered member of the Royal Institution of Chartered Surveyors (MRICS)
Proven experience in a building surveying role, ideally within the commercial property sector
Excellent technical knowledge and problem-solving skills
Strong communication and interpersonal abilities, with the ability to build relationships with clients and project teams
Willingness to travel to project sites across the region
What Is Offered:
Hybrid working model, combining remote and office-based work
Competitive salary and car allowance
Comprehensive private healthcare package
Excellent training and development opportunities, including funding for further qualifications
Flexible working arrangements to support a healthy work-life balance
Friendly and supportive work environment
If you are ready to join a forward-thinking organisation and contribute to the delivery of exciting commercial projects, we encourage you to apply for this Building Surveyor role in Norwich. Please submit your CV to jack.hastings@hays.com
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
# 4503104

Job DescriptionChartered Surveyor | Norfolk | ££ Your new company
This is a building consultancy company situated in the heart of Norfolk and committed to supporting and improving people's lives. They are passionate about delivering for their clients and delivering tailored solutions to ensure support is delivered to local communities. They operate in working with local government, housing and health care, with a split across commercial as well. They're looking for a Chartered Surveyor to join the Estate Management and Valuation team. 
Your new role 
As the new Chartered Surveyor, you'll be supporting the Associate and Associate Director and working with a team of other Surveyors. This role will include general management, inclusive of rent reviews, sub-lettings, dilapidations, improvement works and term compensation. You'll also be undertaking a variety of RICS "Red Book" valuations, which involve asset valuations. Other responsibilities include ensuring agreements with clients around their customer requirements. Granting tenancies, leases, easements and concessions as well as negotiating the settlement of terms for the acquisition and disposal of property. 

What you'll need to succeed
To be successful for this role, you'll need to be:
-MRICS
-Degree in relevant discipline
-Strong analytical skills
-Excellent communication skills
-Adept in Microsoft Office
-Health & safety legislation knowledge
-Legal knowledge of landlord and tenant and property valuation techniques
-Compulsory purchase and compensation knowledge

What you'll get in return 
This role pays up to £54,000 DOE. 

Flexible working options are available and hybrid working available with this role. 
-26 days annual leave + bank holidays
-Company sickness scheme
-Company pension scheme
-Private healthcare cash plan

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now on 01223 464577. 
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. # 4498203

Job DescriptionFull-time Customer Service Advisor in Oldbury, ASAP start Your new company 
We are seeking an experienced Customer Service Advisor to join the Revenues & Benefits team at Sandwell Council on a full-time temporary basis.

Your new role 
To identify and deal with inbound customer queries through multiple communication channels, which primarily will include face-to-face, telephone and written communication. Ensuring a high level of customer care is delivered at all times, ensuring customers are dealt with efficiently and effectively at the first point of contact. You will provide a high-quality service by providing guidance, advice and information about service issues to taxpayers and /or their agents and contribute to the Business Units ability to comply with legislation, office practices, service standards, Council Policies and contractual obligations within the administration of Revenue & Benefits.

If you are detail-oriented and thrive in a dynamic environment, we would love to hear from you. Apply now to join the dedicated team at Sandwell Council House, Oldbury! The post is 8:45 – 5pm Monday – Friday. You will be office based at Sandwell Council House, Freeth Street Oldbury. Hybrid/Home working is not an option.

What you'll need to succeed 
The ideal candidate should have experience in a similar Customer Service role previously, and experience in Revenues and Benefits queries is highly beneficial. Please apply with no notice period as this role is an immediate start, we will also require 2 references from your 2 most recent employers to complete registration and to process your application to the next stage.

What you'll get in return 
This is a full-time temporary position and offers an hourly rate of £13.69 per hour. Being registered with Hays you will be given many rewarding opportunities, with a personalised service to you and the dedication to finding you your next role and career
What you need to do now 

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
# 4686899

Job DescriptionSenior Quantity Surveyor , Residential construction, Leeds , Permanent Position Your new company 
A contractor based in Leeds is looking for an experienced residential or construction Quantity Surveyor to join the team. 
Your new role 
As a senior QS for this residential contractor, your job duties will include:
Cost Management: Lead financial planning, budgeting, and cost control throughout the project lifecycle.Procurement: Manage subcontractor and supplier procurement, ensuring the best value and quality.Contract Administration: Oversee contract negotiations, variations, and dispute resolution.Financial Reporting: Prepare accurate valuations, forecasts, and financial reports for senior management.Risk Management: Identify and mitigate commercial risks to ensure project profitability.Stakeholder Coordination: Work closely with project managers, clients, and subcontractors to ensure smooth project delivery.Compliance: Ensure adherence to industry regulations, company policies, and contractual obligations.
What you'll need to succeed 
Proven experience as a Senior Quantity Surveyor in residential construction.Strong knowledge of cost management, procurement, and contract administration.Excellent negotiation and communication skills.Degree in Quantity Surveying or a related field.What you'll get in return 
The role offers a competitive salary and benefits, and with new schemes just starting, it's a great time to join this regional contractor.
What you need to do now 

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
# 4686930

Job DescriptionNew Administrator Job in Birmingham Your new company 
Due to the partnership between Hays and Birmingham City Council, we are looking to recruit administrators to join the social housing team. Being the largest leading local authority in the whole of Europe, Birmingham City Council are renowned for their expertise in public services and endless opportunities. Birmingham City Council provides the city’s residents with a number of services to ensure stability within citizens' daily lives.
Your new role 
In this job, you will be responsible for looking into Private Sector Leasing Documents. Ensuring the details on the documents are correct and up to date. You will also be contacting various managers and teams with updates and information.
What you'll need to succeed 
You will need experience of working in a busy administrative environment where you can prioritise workload. Excellent interpersonal communication skills, empathy, listening and patience. Attention to detail and analytical skills in order to view documents accurately. 
In addition, this role will be an ASAP start, which before starting you will need to pass your reference and compliance checks. Upon registration, please have your two most recent employment details available for reference checks. 
What you'll get in return 
This is a full-time, temporary job based in Birmingham. This is a rolling contract, Grade 3 position, with the rate of £14.12 (PAYE), paid on a weekly basis.
At Hays, we are here to support you develop your career and grow to your potential; therefore, you will have an assigned consultant who will support you through your journey. You will have access to our exclusive training to enhance your skills as well as exclusive job opportunities in local authorities where you can apply these skills.
What you need to do now 

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
# 4650731

Job DescriptionNew Hybrid Admin role in Birmingham Your new company 
Due to the partnership between Hays and Birmingham City Council, we are looking to recruit some Commissioning Social Care Brokers to join the team.
Your new role 
In this job, you will be responsible for receiving and processing any requests that come through regarding care packages from the Adult Social Care team. Through this process you will be liaising with contracted suppliers to ensure the care packages are progressing smoothly, and are ready to be given to the recipient. As well as this, you will be liaising with social workers to provide updates and answer any queries. As a commissioning broker, you will be assisting new suppliers with joining the list and setting them up.
What you'll need to succeed 
You will need experience of working in a busy administrative environment where you can prioritise workload. Excellent interpersonal communication skills, empathy, listening, negotiation, and encouragement, illustrating the active engagement of stakeholders are all essential for this role. You will need to demonstrate that you understand the relationship between outputs and outcomes in meeting the needs of citizens. Attention to detail in both reading information and the ability to then input information into systems is vital for this job.
In addition, this role will be an ASAP start, which before starting you will need to pass your reference and compliance checks. On registration please have your two most recent employment details available for reference checks. 

What you'll get in return 
This is a full-time, temporary job based in Birmingham. This is a rolling contract, Grade 3 position, with the rate of £13.45 (PAYE), paid on a weekly basis.
At Hays, we are here to support you develop your career and grow to your potential; therefore, you will have an assigned consultant who will support you through your journey. You will have access to our exclusive training to enhance your skills as well as exclusive job opportunities in local authorities where you can apply these skills.

What you need to do now 

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
# 4668564

Job DescriptionReceptionist 2 months Temp Your new company 
You will be working for a national entity based in BS35. 
Hours: Onsite 07:00 to 15:30 from Monday to Friday 

Your new role 
You will be acting as a front of house representative on reception, you're expected to complete the following duties:
To answer all incoming telephone calls and direct them to the appropriate person or department.Meet and greet all visitors in a professional mannerTo complete all administrative work to support the department, and assist other departments when necessarySort and distribute incoming mail and deliveries.What you'll need to succeed 
Maintain a professional and approachable demeanour while at work.Be happy to support and help other members of the business support team.Be a reliable and committed team memberWhat you need to do now 

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
# 4681899

Job Description6-month interim position for a valuation surveyor in the Northwest Your new company 
A dynamic local authority committed to delivering high-quality services and sustainable development within the community. Currently seeking an experienced Interim Valuation Surveyor to join their team and contribute to the valuation of commercial, industrial, and public sector buildings. 
Your new role 
In this role you will conduct valuations of commercial, industrial, and public sector properties. You will use your expertise to provide advice on property values and market trends, prepare detailed valuation reports in accordance with RICS standards and collaborate with other departments to support property management and development initiatives. Whilst delivering that, you will ensure compliance with relevant legislation and local authority policies.
What you'll need to succeed 
MRICS Chartered Surveyor with a proven track record in the public sector. Extensive experience in valuing commercial, industrial, and public sector properties. Ideally, a Registered Valuer with strong analytical and report-writing skills.
If you're an experienced valuation surveyor who enjoys the flexibility of an interim contract, I'd love to hear from you to discuss this role further. What you'll get in return 
This is a 6-month interim contract with the potential of an extension. You will be working alongside a supportive and collaborative team where you will get the chance to make a meaningful impact within the community.

What you need to do now 
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
# 4678236

Job DescriptionManaging Quantity Surveyor - Civils - Leicester Your new company 
You will be joining a civil engineering company based in the Midlands. The contractor specialises in bridges, highways, public realms, and infrastructure for public sector clients, Tier 1 contractors, and consultancy clients. Due to a great year and continued success, along with a strong project pipeline over the next year. The contractor is looking to onboard a Managing Quantity Surveyor to their team. Your new company will offer great opportunities for progression and involvement with exciting new projects.
Your new role 
As Managing Quantity Surveyor, you will be responsible for but not limited to, overseeing the commercial and contractual management of civil engineering projects, ensuring they are delivered on time, within budget, and to the required quality standards. This role involves preparing and managing project budgets, monitoring costs and value, and ensuring profitability through effective cost control and risk management. You will also manage a team of quantity surveyors, providing leadership, mentoring, and performance oversight.
What you'll need to succeed 
In order to be successful, you will have previously utilised NEC contracts and ideally hold a degree in quantity surveying (or equivalent experience). You will be a proven in a civil engineering sector and have experience of managing commercial teams.
What you'll get in return 
In return, you will receive a competitive salary, a lucrative package as well as the opportunity to grow and progress your career with a forward-thinking multi-infrastructure civil engineering contractor.
What you need to do now 
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
# 4686961

Job DescriptionMarket-leading multidisciplinary hiring for a PQS Senior/Associate Quantity Surveyor, North West based. Job Title: Senior/ Associate Quantity Surveyor (PQS)Location: Liverpool or Manchester£55,000-£65,000 salary + car allowance + excellent benefits + flexible working

Are you a PQS Quantity Surveyor seeking a role which enables you to work on a variety of projects, with a clear line of progression? Want to work within a market-leading multidisciplinary? 

Your new companyAn award-winning, UK multidisciplinary property consultancy, employing over 500 people nationwide. A collaborative organisation with a national presence. A business that is capable of maintaining an enviable client base spread across public and private sector markets; from worldwide recognised sporting and leisure entities to housing associations delivering projects across the globe. Service lines include: Surveying, Town Planning, Design, Engineering, Building service management, Health and Safety, Asset Management etc. This role will be an integral function for the Liverpool or Manchester office (flexible on location) and an opportunity to be part of the leadership team. Longer-term opportunity for equity partnership at Director level in a lucrative business. They have adopted a hybrid work policy reporting 3 days a week in the office.

Your new roleDue to my clients continued success and development of the business, they are seeking to bolster their North West team with a Senior  or Associate Quantity Surveyor (depending on experience) to work within their Cost Management team, Apart of a fast-paced multidisciplinary consultancy office, duties of the role include:

• Attending client-facing meetings, working within multidisciplined teams and delivery of projects• Evaluate costs and advise on alternative proposals• Leading on contract arrangements and conditions under which a building will be constructed• Managing cost implications of different construction methods, alternative choices of materials and size and quality of the project to ensure that overall project remains within budget.• Compiling tendering documents such as Bills of Quantities• Adhere to the business policies and ensuring projects meeting quality standards

The role of PQS Quantity Surveyor will work within a busy team covering a multitude of different disciplines. You will work on prestigious projects ranging from large industrial, educational and residential schemes with multi-million £ contract values to smaller schemes. An example of a Quantity Surveyor who joined the business in 2022 has worked on student accommodation, listed building estates, commercial offices and tower block residential schemes since joining the business.
You will have access to working with an enviable client base including health trusts, housing providers, local authorities, schools/universities, contractors and developers. It is an excellent opportunity for a PQS Quantity Surveyor to gain exposure to a variety of sectors.

What you'll need to succeedThe successful Quantity Surveyor will be MRICS qualified.  You must be a team player, possess good communication skills and a strong work ethic.

What you'll get in returnMy client understand that the business's most valuable assets are its people and has continued to be one of the top UK operating consultancies, by developing from within. There is a clear route of progression and a structured learning and development team. Other key benefits include:25 days holiday (options to buy and sell annual leave)Car AllowancePrivate HealthcareLife AssuranceIncome protectionCompetitive Pension schemeProfessional subscriptions are paid for.

What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. # 4653975

Job DescriptionM&E Quantity Surveyor - Nottinghamshire - £40,000 - £75,000 + Bonus, company car, pension and healthcare
Your new company
A well established M&E Building Services Contractor operating over 14 years is looking for either an intermediate or senior quantity surveyor. This company prides itself on great service that it gives to customers and therefore often gains repeated work, examples of the sectors they work with include; hotels, transport and commercial. Equally important to the company is looking after its employees and this be seen in high staff retention and events that the offer to their staff which has included trips abroad. 

Your new role

You will be working as a M&E Quantity Surveyor, working on a wide spectrum of project values up to £20 million - although their typical range for project values is circa £3-10 million. You will be involved in various duties within this role and that will include overseeing contracts, alongside the financial aspects accordingly. 

What you'll need to succeed

You will need to be a M&E Quantity Surveyor - performing at least of an intermediate level. You will need to be in a commutable distance from the office based in Nottinghamshire. 

What you'll get in return

£40,000 - £75,000, pension, company car, healthcare, annual bonus and death in service 

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. # 4393776

Job DescriptionCommercial Admin Assistant - Distillery - Private Health Insurance - Permanent!! Your new company 
This distillery, based in North West London with over 50 years of experience in the spirits market, is looking for an administrator to join their friendly and fast-paced commercial team.
Your new role 
As an Administration Assistant based in the Commercial team, your duties will include:
Managing inboxes and answering customer queries.Process orders, shipping instructions and certifications.Administer receipts/dispatches of goods from Head Office.Deal with any customer complaints and raise any issues with relevant teams.Monitor inventories and coordinate with supply teams.Circulate reports to all teams and maintain regular communication across the office.Liaise with marketing teams to assist with events, shows and all exhibition requirements.
What you'll need to succeed 
Strong attention to detail.
Strong MS Office skills - particularly within Excel.
Good numerical literacy.
Drinks / FMCG background is highly desirable, you will require this to be successful.
Immediate availability / Short notice period.


What you'll get in return 
Generous annual leave 
Competitive salary package
Private medical insurance & discount


What you need to do now 

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
# 4674153

Job DescriptionPermanent Opportunity - Business Admin - Kings Cross! Your new company 
This fast-growing menswear and fashion retailer based in Kings Cross is looking to bring on an administration assistant to join their rapidly expanding and exciting team.

Your new role 
Maintaining and updating the company website.
Inputting data and updating Excel spreadsheets with varied information.
Liaise with suppliers in global warehouses.
Set up and support in the showroom. 
Ad hoc administrative support to merchandising and finance teams.


What you'll need to succeed 
2+ years of experience in a general administration role.
Ability to work in a fast-paced and demanding environment.
Strong use of Microsoft Suite (Excel in particular).
Ability to commute to Kings Cross 5 days per week.


What you'll get in return 
Supportive team culture
Competitive salary and company benefits.


What you need to do now 

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
# 4676295

Job DescriptionSales Administrator Your new company 
An award-winning leader in their field, you will be a part of their Sales/Customer Service team. As they go through a period of growth, they are looking to expand their team.

Your new role 
Working in a friendly, supportive team providing key guidance and support to customers over the phone and responding to online queries. This is a multi-skilled role, beyond a normal call centre job, acting as the interface between the engineers and customers. You will also be required to cover the showroom, so weekend work is required.

You will answer queries from customers and resolve complaints.Build rapport with customers
Maintain and update databases
Escalate enquiries
Showroom host - you will cover the showroom, deal with customers face to face, upsell products 

Outbound calls following up on any live enquiries.To take incoming calls and follow up by contacting potential customers. Also selling services and accessoriesAnswering incoming enquiries via Whatsapp, Facebook, and Web Chat
Experience.
Sales experience is essential; call centre and face-to-face showroom sales are an advantage. Salesforce is our CRM system. Previous experience with this system would be an advantage.Assist with other sales admin tasks, collating information and ensuring all sales leads are captured in the CRM system (Salesforce)Ensure you follow all Health and Safety regulations / guidelines set in place.Ensure you remain GDPR (General Data Protection Regulation) compliantMaintain the CRM system (Sales Force) with all orders and contact notes.
Meet all KPIs set in place to a satisfactory level and above.

What you'll need to succeed 
You will have excellent customer service experience and be willing to go that extra mile. 
You will answer queries from customers and resolve complaints.
Clear communication skills
Ability to work in a team
Active listening skills
Multitasking skills
Able to hit KPIS

What you'll get in return 
Full-time role  - 5 days a week including weekends
Mon-Sat 9-6pm
Sunday 11-5pm
Uncapped bonus available

What you need to do now 
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
# 4675809

Job DescriptionCustomer Service Coordinator | Clydebank | Permanent Appointment | Salary up to £30,000 Position: Customer Service CoordinatorLocation: Clydebank, office based.
Hours: Monday - Thursday, working 08:00-17:00 and Friday 8:00-12:30

About the Role

We are working with a large private sector company looking to add a dynamic Customer Service Coordinator to their team. In this role, you will be at the forefront of customer interactions, ensuring a seamless process from enquiry to delivery. You'll have the opportunity to make a significant impact by coordinating sales orders, preparing export shipments, and maintaining high standards of customer satisfaction.

Principal Tasks

-Prepare and Send Quotations: Respond to customer enquiries with accurate quotation
-Negotiate and Close Sales: Collaborate with customers to negotiate delivery times, close sales, and process orders.
-Sales Order Processing: Input, acknowledge, maintain, and invoice sales orders, ensuring timely and accurate delivery.
-Liaise with Internal Teams: Work closely with Sales Operations Planners and other departments to coordinate orders.
-Prepare Export Shipments: Manage export shipments, liaise with carriers, and complete necessary transport documents.
-Customer Query Resolution: Address and resolve customer queries and complaints professionally.
-Sales Administration Support: Assist Sales Operations Planners with various administrative tasks.
-Additional Sales Operations: Support other sales operations functions as needed.

Principal Skills and Experience

- Sales Experience: Previous experience as a sales co-ordinator is preferred.
- A full understanding of Sales Order Processing
- Microsoft Office Proficiency: Competent in Microsoft Excel, Outlook, and Word.
- Customer Focused: Strong written and verbal communication skills, with a customer-centric approach.
- Multi-tasking Ability: Capable of managing multiple tasks while maintaining high service standards.
- Product Knowledge: Understanding of product specifications and contractual terms and conditions.
- Deadline Oriented: Ability to meet deadlines and prioritise workload effectively.
- Pricing Skills: Ability to determine and utilise manual/computer price levels within specified parameters.

Essential Requirements

Educational Qualifications: Higher Grade English, Nat 5 Maths (HNC in a business-related subject is an advantage).
Microsoft Office Skills: Intermediate level proficiency in Excel, Outlook, and Word.
Language Skills: Proficiency in French, German, or Russian is a plus.
Strong Administration Skills: Demonstrated ability in administrative tasks.

What's in it for you ?
-This role comes with a salary of up to £30,000.
-Other benefits include attendance bonus and life insurance.
-Free on site car parking available.

What you need to do now?
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. # 4667421

Job DescriptionCompliance Administrator | Preston | Full-time Permanent | up to £27,000 DOE Your new companyA leading Insurance business based in Preston are currently seeking an Compliance Administrator to join their growing business on a full-time permanent basis.
This position is due to internal progression as the business are known to have a brilliant reputation for providing excellent training and support. The ideal candidate should have a strong administration background and be adaptable within the workplace. This role is Office based, working Monday to Friday 9am - 5pm.

Your new role
Working closely with the Insurance Brooker to ensure a smooth running of the business, providing support to clients, ensuring they are kept up to date throughout the entire process.
Checking documents are correct and accurate, whilst processing orders and maintaining a strong working relationship.
You will be responsible for taking calls, actioning emails and general administrative tasks.

What you'll need to succeed
Previous experience within administration, excellent communication both written and verbal. The ability to update and maintain databases, willingness to learn new processes and work collaboratively within the team.
Great attention to detail and ability to update and maintain databases, along with strong negotiation skills. You should be Proficient with IT, including Microsoft Packages and an ability to work well in office based environments.

What you'll get in return
• Competitive salary between £25,000 - £27,000 depending on experience
• Full training and support will be provided.
• Monday-Friday, office based.
• Opportunities to grow and progress within the organisation.
• 23 days annual leave, plus bank
# 4619075

Job DescriptionOperations Administrator | Bolton | Full-time - Permanent | £25,000 - £30,000 Depending on experience Your new company 
A leading construction company is seeking to recruit an Operations Administrator to work within their open office team. This company are searching for a confident communicator who is professional, able to work well under pressure and contribute within a small team. This role is office-based in Bolton, offering tailored working hours and career progression, along with other great benefits. Standard working hours are Monday – Friday; 9am – 5pm with a 30-minute lunch break, there can be some flexibility around this if required for the right candidate.  

Your new role
As operations administrator your duties will include but not limited to: Control company and project documentation for all project teams.Provide general administrative assistance to the design and operations teams. Refine and manage the project documentation processes.Manage all project documentation, including reports, specifications, contract documents, programmes, presentations, commissioning data, O&M’s and H&S information etc.Generate document references and maintain accurate and up-to date document registerEnsure drawings and support documents are filed and updated accordingly to enable easy access to documentation for all relevant stakeholders and for auditing purposesRegularly issue communication status Ensure that the file structures, workflow, and naming conventions are transferrable and useable by other departments
What you'll need to succeed Solid background working in the construction industry. General administration and project support experience Strong Microsoft office skills (Outlook, Word, Excel, PowerPoint) An ability to understand how the operations of each department relate to each other, working collaboratively between them to obtain the best outcome for the businessPersonable team player with excellent verbal and written English language communication skills.Effectively work as part of a team and individuallyExperience in implementing document control processes within a business setting, co-ordinating with projects and management teams.
What you'll get in return 
In return, you will be paid a competitive annual salary up to £30,00 depending on experience along with: Joining a successful growing business during an exciting periodFree parking Pension scheme Flexibility around working hoursSocial events throughout the yearYou will be working within a small friendly working environment, which can offer career progression and development.  # 4673756

Job DescriptionHealthcare sector - Excellent pension + benefits - Tier One PLC Your new company 
Hays is working with a principal contractor who require a Construction Quantity Surveyor to work on a range of projects within the NHS.
Your new role 
Manage the delivery of all commercial aspects of a portfolio of projects, from assessing subcontractor applications, submitting valuations to the client, instructing change, managing the project risk allowances and provisional sums
Tendering of new works, including assessing tenders and creating pricing documents
Pricing new works
Production of contract documentation, including the scope and supporting the agreement of terms and conditions
Ensuring Project Managers adhere to contractual obligations
Final accounting works
Support the Senior Quantity Surveyor and Commercial Manager in the preparation of monthly cost value reconciliations, management accounting and rolling Quarterly forecasts
Understand the various forms of procurement strategy
Understand the significance/interfaces between Capital Works, maintenance and lifecycle activities

What you'll need to succeed Relevant qualifications or trade background within construction.
Experience working for a principal contractor is beneficial, particularly within the NHS.
Good solid all round experience in quantity surveying within the construction industry.
Strong knowledge of various contracts (JCT, NEC, PFI, Bespoke).
Strong financial skills.

What you'll get in return 
Up to £55,000 
Company car / allowance
Excellent pension - 5% employee / 10% employer
26 days holiday + 8 stat - option to buy up to 5 additional days
Life assurance, Income protection, Private medical insurance, Health cash plans.

What you need to do now 
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
# 4668378

Job DescriptionPart-Time Reception Opportunity - Permanent - (22.5 Hours / 3 Days!) Your new companyThis exciting award-winning property company is looking for a part-time receptionist to join their business services team.
Your new role***This role is part-time: 3 days a week***As the receptionist, you will be expected to:Meet and greet visitors and clients, providing excellent customer service.Sort incoming and outgoing post.Manage stationary orders and liaise with vendors.General office administration (couriers, lunch and hotel bookings).
What you'll need to succeedExperience operating a busy switchboard.Polite, professional and friendly phone manner.Proficient use of Microsoft Office (Outlook, Word, Excel, PowerPoint & SharePoint)Certificate in First Aid or Fire Warden (Desirable)Experience ordering stationary and other office supplies.High attention to detail.
What you'll get in returnCompetitive salary and benefits packageA supportive and collaborative work environment
What you need to do nowIf you're interestedin this role, click 'apply now' to forward an up-to-date copy of your CV, orcall us now.

If this job isn'tquite right for you, but you are looking for a new position, please contact usfor a confidential discussion on your career. # 4671708

Job DescriptionComplaints coordinator - Permanent - Liverpool City Centre - Immediate Start - Hybrid working Your new company 
Are you looking for your next position within Financial Services? Do you want to be recognised for the work that you do? 
My client is an award-winning financial services organisation based in the heart of Liverpool's thriving business quarter. I am recruiting on behalf of them and seeking a professional complaints coordinator to join their large and supportive team on a permanent basis. 

Your new role 
The position is being offered full-time Monday to Friday with a Hybrid model in place working from home x 2 days per week. 
You will be based in modern offices with fantastic travel links into the city and joining a well-established team who offer progression and support. 
Some of your duties will include but not limited to.You will be responsible for the logging and investigation of all new complaints, ensuring compliance with policy and regulatory requirements.Support the complaints process to ensure compliance with policy and regulatory requirements and provide all necessary administration that comes with this.
Working closely with Complaints and Quality Assurance Officer and Team Manager.
Liaise with internal and external stakeholders in order to investigate complaint points raised.
Provide information as and when required to contribute towards comprehensive reports to support investigations and suggested final responses 
Highlight any operational risks identified during the complaints handling process to the compliance team.

What you'll need to succeed 
Experience within a complaints-handling environment, ideally financial services 
Exceptional communication skills, both written and verbal 
Very personable and professional 
Passion for going that extra mile
 
What you'll get in return 
Competitive salary £25,000 - £27,000 per annum
Fantastic office location 
Hybrid model - working from home on Mondays and Fridays 
Career progression opportunities 

What you need to do now 

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
# 4676803

Job DescriptionCustomer Operations Executive - Remote position - immediate start Your new company 
Afast-growing fintech startup based in London are growing their customersupport team. I am supporting them the recruitment of customer supportexecutives. These roles are on a 3 month temp basis with the possibility ofextension. You must be available to start immediately (now or within the next 2weeks). This role will be remote however you will need to access the Londonoffice as and when required. 
Your new role 
You will be responsible for the following:
Engage with existing andprospective customers via our online chat and email to resolve their enquiries.
Collaborate with the Operationsand Compliance teams to deliver an exceptional customer experience.
Acquire knowledge of keyoperational tasks to assist the Pensions and Customer Operations teams asneeded.
Contribute to a dynamic andenthusiastic team by sharing your insights and experiences.
Strive to exceed customerexpectations and ensure their satisfaction.

What you'll need to succeed 
Proficient in written and spokenEnglish.
Capable of working effectivelyboth independently and as part of a team.
Degree holder or possess relevantwork experience.
Strong analytical andproblem-solving abilities.
A proactive individual whothrives in a fast-paced, ever-changing startup environment.

What you'll get in return 
Inaddition to a competitive hourly rate, you will be paid weekly through anefficient online timesheet process and will also receive expert advice from aHays consultant providing support and guidance throughout the duration of yourcontract. This is an excellent opportunity to utilise your skills and gainhands on experience in a large and busy working environment. You will receivebespoke in-house training and will be closely guided to your success.
What you need to do now 

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
# 4686040

Job DescriptionSupport Executive Your new company 
This company is an exciting startup that operates within the professional development and training sphere. The past 12 months have been a period of tremendous growth for the team and, subsequently, they have recognised the need to add to their head count. This role is initially on a temporary basis but will move to a permanent contract for the right candidate. 

Your new role 
As a support executive within the business, this role is expected to include, but not be limited to, the following:
Maintain and update detailed records, including attendee and member information, ensuring accuracy and consistency.Manage internal and external communications, including scheduling, confirmations, and follow-ups.Prepare and distribute professional materials such as name tags, seating arrangements, and session documents.Coordinate logistics for meetings and training sessions, including venue setup, catering, and contributor liaison.Draft and maintain concise biographies and profiles for new members.Support relationship-building efforts by facilitating introductions and maintaining communication records.Manage calendars and scheduling for senior leadership, ensuring efficient time management.Process financial documentation, including invoices and receipts, in a timely and organised manner.Liaise with advisory and honorary members to coordinate roles and communications.Provide general administrative support to the wider team, contributing to smooth daily operations.
What you'll need to succeed 
Prior experience as an administrator is a necessity and experience within the professional or financial services spheres would be advantageous. 
Degree education or equivalent experience would also be beneficial.

What you need to do now 

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
# 4651945

Job DescriptionAdministrator Your new company 
A faith-driven and forward-thinking organisation dedicated to making a positive impact through collaborative efforts and professional excellence. Rooted in Christian values, this organisation strives to serve the community with compassion and integrity. You will be joining a team committed to upholding these principles and working together to achieve meaningful goals.

Your new role 
Hybrid Working with 2-3 days in the office per week.
As an Administrative Support Officer, you will provide comprehensive administrative support to the Ministries Team. Your responsibilities will include organising travel arrangements, processing expenses, coordinating events, and managing correspondence. You will also take ownership of tasks, act in the absence of senior colleagues, arrange and service meetings, prepare documents and reports, support other administrative staff, and handle minute-taking and ad hoc requests.

What you'll need to succeed 
GCSE in English and Maths or equivalent.Proven ability to provide administrative support to senior executives or within a support team.Understanding of the demands placed upon senior executives.Ability to organise and manage a wide-ranging workload.Ability to master a wide range of subject matter and understand links between them.Ability to work well under pressure.Proven ability to handle highly confidential information appropriately.Diplomatic and clear telephone manner.Ability to engage positively with a wide range of visitors face-to-face or on the telephone.Good interpersonal skills.Proven ability to prioritise a range of options in a demanding environment.Proficient keyboard and PC skills in Excel and Word.Effective communication and interpersonal skills.Ability to maintain confidentiality when handling sensitive enquiries.
What you'll get in return 
Competitive salary of £26,800 per annum.Comprehensive holiday entitlement, including 25 days during the first to fourth years, 28 days during the fifth to ninth years, and 30 days during the tenth and subsequent years, plus Bank Holidays and an extra three days at Christmas and New Year.Flexi-time scheme with core working hours.Sick pay entitlement in accordance with the organisation’s terms and conditions.Contributory final salary pension scheme.Season ticket loans are available after satisfactory completion of the probationary period.What you need to do now 

If you are interested in this exciting opportunity, please submit your CV and a cover letter detailing your suitability for the role.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
# 4672442

Job DescriptionTemporary Administrative Support for Customer Experience Team in Birmingham Your new company 
We are seeking a dedicated and detail-oriented individual to provide comprehensive administrative support to our Customer Experience Team. This role is crucial in ensuring the timely application of compensation payments, effective management of inboxes, and tracking of agreed actions to deliver outcomes within set timeframes. This is a full-time temporary position based in Birmingham.

Your new role 
As a Customer Experience Officer you will be responsible for:
• Deliver day-to-day administrative support to the Customer Experience Team, ensuring timely and accurate responses to complaints while maintaining professionalism with our tenants.
• Process compensation payments in accordance with financial procedures.
• Track and manage complaint administration actions to ensure timely completion.
• Assist Customer Experience Team Leaders and Managers with reporting, facilitating the flow of decision-making information to core business areas.
• Collaborate with various business areas to quickly find solutions, preventing customer requests from escalating into complaints, in line with our policies and procedures.
• Support the Customer Experience Team with meeting facilitation, minute-taking, learning opportunities, and workshops as needed.
• Perform general administrative and customer service functions across all stages of complaints and related tasks

What you'll need to succeed 
To be successful in this role, you should have strong organisational skills as well as good time-management, excellent communication in both written and verbal format, and have previous experience with complaints handling and the use of Northgate. A background in social housing would also be highly advantageous.
The role will be an ASAP start, which before starting you will need to pass your reference and compliance checks, upon registration please have your 2 most recent employment details available for reference checks. The successful candidate will also be required to pass a Basic DBS check and social media check. Hays will put this into process for you.

What you'll get in return 
You will be joining a great team who will be supportive and provide an inclusive environment and professional growth and development You will also receive payment on a weekly basis.

What you need to do now 

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
# 4685666