Yardi is a global software company providing innovative
property management solutions and services in every real estate market. We are
focused on providing our customers with superior products and outstanding
customer service. We are passionate about technology and believe work should be
fulfilling and fun! We are committed to our customers, employees, and the
communities where we live. We are looking for motivated, enthusiastic team players with
great customer service skills to provide consultative, implementation, system
support, and professional services to a portfolio of assigned Yardi clients! What you will do Key contributor and chief
architect of our clients' digital dreams, orchestrating the implementation
and ongoing management of Yardi software solutions with flair and finesse:
Perform data mapping and
conversion, user training, and other services to ensure successful
software deployment.
Consult with and provide
direction to software end-users; assists end-users with the day-to-day
operation of system software including financial reporting, accounting,
and daily business operations.
Advise and institute best
practices relevant to clients in the application of Yardi products.
Serve as a knowledge
expert resource for specific user application(s) and as such is the point
of escalation for many applications specific issues
Research, analyze, and
resolve software functionality and reporting problems for clients.
Evaluate company resources
and software functionality in connection with prioritizing and responding
to client requests; provide recommendations and informed direction to
clients regarding ancillary products and services that align with client
business and operational needs and goals.
Collaborate internally
with analysts, designers, programmers, sales, and marketing with a focus
on meeting client needs and maintaining high-level customer service
standards; complete special projects related to department training and
client support; and perform other Yardi duties as assigned.
What you need to have Bachelor’s Degree in
Finance, Math, or Computer/Engineering Sciences or equivalent experience
in the property management industry
Proven project management
experience and customer relationship management skills
Understanding of property
management industry and best practices
Competence in some of the
following areas: Strong analytical and problem-solving abilities,
Microsoft operating and network system operation
Collegial, team-oriented
disposition with the desire and ability to establish cooperative working
relationships with employees at all levels within Yardi, outside of Yardi,
and with clients
What would be helpful have? Ability to configure and
manage networks and peripherals
Experience with
enterprise-level software: property, financial, and/or CRM systems
What you get as a Yardi Employee A
great place to work with fantastic people.
Ability
to learn new technology and develop professionally.
Competitive
compensation
Comprehensive
benefits – Medical/dental, paid time off, sick time, paid holidays, profit
sharing, life insurance, and more!
At Yardi, we’ve created a team of over 10,000 employees in
over 40 locations around the globe dedicated to making great real estate
software products and fostering a collaborative work environment. Yardi is a
place where people with a wide variety of cultural and life experiences come
together to make a difference. Our corporate culture stresses integrity,
respect, trust, responsibility, and fun! Come join our growing team!
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