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Zero Surplus
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  • Marketing Manager  

    - Dunstable
    Marketing ManagerAbout the RoleReporting directly to the Founder and w... Read More
    Marketing ManagerAbout the RoleReporting directly to the Founder and working closely with the Retention Manager, you'll take ownership of our top-of-funnel and brand-building marketing strategy. While digital performance remains a key focus, this role is now more strategic-shaping campaigns, guiding creative direction, and managing external agencies to deliver best-in-class execution across paid, PR, and brand activity.You will play an integral role in advancing our growth as an online retailer, with long-term opportunities to influence retail marketing as the business expands into new sales channels.This is an exciting opportunity to help shape the future of a values-driven brand with a loyal customer base and ambitious plans for expansion.What You'll Be Responsible For;Marketing Strategy & Campaign PlanningDevelop and implement multi-channel marketing strategies across paid media, PR, content, and brand partnerships.Lead on campaign planning, defining objectives, target audiences, messaging, and creative direction.Collaborate with internal stakeholders to ensure alignment between brand, acquisition, and retention activity.Paid Media Management (Strategic Oversight)Own the paid media strategy across Meta, Google, and emerging channels.Manage and brief external agencies to deliver PPC and paid social campaigns that meet CAC and ROAS targets.Use customer insights and first-party data to inform targeting, creative messaging, and testing roadmaps.Review and report on performance regularly, identifying opportunities for optimisation and growth.Brand, Content & Creative DirectionShape the brand's storytelling across all top-of-funnel touchpoints.Create and commission content as needed (video, UGC, product storytelling), while directing external creators, photographers, and influencers.Build relationships with influencers, ambassadors, and communities that align with the brand's values.PR & Brand AwarenessDevelop and manage PR strategies to grow brand visibility beyond paid media.Coordinate with PR partners, journalists, and creators to secure coverage and brand-building opportunities.Contribute to thought-leadership, product launch storytelling and wider brand narrative.Website & Customer JourneyOversee front-end website content and optimisation (Shopify), ensuring strong product storytelling and conversion-friendly landing experiences.Work closely with the Retention Manager to enhance the customer journey and ensure consistency from ad to landing page to onsite experience.Market Expansion & Future Retail MarketingResearch and test opportunities to reach new audiences and market sectors.Support early-stage planning for potential future retail expansion, including retail-focused campaigns, in-store brand activation, and POS development (long term).Contribute insights to new product development and go-to-market planning.We're Looking for Someone Who:Is experienced in acquisition or full-funnel marketing, ideally within a fast-growing D2C or ecommerce brand.Has strong understanding of Meta and Google Ads as an integral part of strategy, and is confident working with agencies to deliver performance.Is familiar with Shopify or similar ecommerce platforms and comfortable overseeing website changes to support campaigns.Enjoys shaping creative concepts and collaborating with photographers, creators, and influencers.Has an interest in PR and growing brand awareness beyond paid advertising.Is strategic, proactive and excited by working in a fast-moving, founder-led environment.Is passionate about building and scaling a brand with meaningful values.Zero Surplus is one of the UK's premier recruitment agencies, based just outside Cambridge our recruiters source staff for small and international businesses across Bedfordshire, Suffolk, Essex, Hertfordshire, Northants, Milton Keynes, Cambridgeshire, and the rest of the UK.For registration purposes, please let us know where you are currently based or which locations you are considering as well as your required salary and notice period.Please upload a Microsoft Word version of your CV where possible, excluding text boxes or images. Any data we collect from you will be stored and processed in accordance with Zero Surplus' Privacy Policy. Read Less
  • Marketing Executive - Global Brand  

    - Harlow
    Harlow, Essex | Hybrid (3 days office-based)We're working with a leadi... Read More
    Harlow, Essex | Hybrid (3 days office-based)We're working with a leading premium interior design brand based in Essex, currently seeking a Marketing Executive to join their international marketing team in Harlow. This is a highly regarded global brand within its specialist sector, known for its strong creative ethos, innovation, and commitment to brand excellence.This is a broad, hands-on marketing role with a key digital focus, offering an excellent opportunity for an ambitious marketer to take real ownership while supporting global brand activity.The RoleAs Marketing Executive, you will play a key role in delivering the global marketing strategy, supporting brand growth, customer engagement, and performance marketing activity. While the role is varied, it has a clear emphasis on CRM and email communications, where you will take ownership of planning, delivering and optimising campaigns.You will be responsible for:Owning CRM and email marketing communications, both direct-to-customer and in support of distributor networks globallyManaging email campaign planning, content, segmentation and performance, ensuring consistent brand messagingSupporting the Global Marketing Manager in the delivery of wider brand marketing campaigns and performance marketing initiativesContributing to digital content across email, web and social channels, including copywriting and campaign supportWorking cross-functionally to gather information for awards submissions and case studiesSupporting wider marketing administration and campaign execution Given the global nature of the business, a substantial proportion of the role will involve international stakeholder management, supporting regional teams with their marketing needs. This includes being hands-on with logistics such as coordinating and shipping marketing materials worldwide for exhibitions and events. You will be expected to confidently own these processes end-to-end, ensuring accuracy, efficiency and clear communication throughout.About YouThe ideal candidate will have 2-3 years' commercial marketing experience with existing experience in CRM/Email marketing, ideally within a larger organisation where cross-department and stakeholder collaboration is key. Any applicants with experience marketing physical products, B2C or B2B will be of particular interest.Why Apply?This is a fantastic opportunity for a driven Marketing Executive looking to accelerate their career. You'll gain exposure to global marketing strategy, take ownership of key digital channels, and play an active role in shaping campaigns for a premium international brand.The role offers hybrid working, with 3 days per week in the office following an initial onboarding period, and a fantastic benefits package including: Private Medical & Medicash, 3 x Salary death in Service, Income Protection Scheme, bonus, Sabbatical, Enhanced Maternity / Paternity and more. Read Less
  • Sales Specialist - B2B Services  

    - Bedford
    £35,000 - £50,000 basic + industry-leading uncapped commission Top per... Read More
    £35,000 - £50,000 basic + industry-leading uncapped commission
    Top performers earning six figuresDo you have experience in full-cycle, phone-based sales (not appointment setting)? Are you comfortable working in a fast-paced, target-driven environment where 80+ calls a day is the norm and rewarded accordingly?If so, this is an outstanding opportunity to join a market-leading professional services sales business that is exceptionally good at what it does.This company's sales team closes around 60% of issued quotes, compared to an industry average of just 30%, which is a clear reflection of their strong proposition, high-quality leads and the exceptional support behind every salesperson. Established sales professionals here are already earning six figures as commission is paid on both new sales and renewed accounts, with new hires are given everything they need to follow the same path.You will receive fully funded training and qualifications, but make no mistake, this role is for people who are hungry, hardworking and motivated by targets and commission.Due to continued rapid growth, the business is looking to hire 3 new Sales Specialists to join their energetic and high-performing sales floor. You'll benefit from qualified warm leads supplied daily, a lively and supportive team culture, and a business that genuinely invests in its people.The role will involve:Working warm sales leads generated by an in-house telemarketing teamSelling market-leading insurance products to prospective clientsManaging the full sales process from initial call through to closeRetaining repeat business through outstanding service standardsA strong salesperson will thrive here. With ambitious but realistic growth plans, there are clear long-term progression opportunities available. Commission is uncapped, designed to reward performance, and additional bonuses are paid upon completion of funded professional qualifications.Commutable from Bedford, Luton, Northampton, Milton Keynes, Stevenage, St Neots, Huntingdon and surrounding areas.For registration purposes, please let us know your current location (or preferred locations), salary expectations and notice period.Please upload a Microsoft Word version of your CV where possible (no text boxes or images, as these can affect matching). If you don't have an up-to-date CV, feel free to call us for a confidential discussion using the number on our website.All data is stored and processed in line with Zero Surplus' Privacy Policy. Read Less
  • Warehouse Operative (CB Licence required)  

    - Luton
    We're delighted to be working on a retained basis with a fast-growing... Read More
    We're delighted to be working on a retained basis with a fast-growing ecommerce business that has more than doubled its sales in the last 2 years!

    They have beautifully crafted products, manufactured on site, and the company ethos is that of creativity, support and growth (to each other and to their customers/community).Reporting to the Operations Manager, you'll be working as part of a team keeping the orders flowing out to customers and operating the counter-balance forklift. They have recently moved to new premises and are entering an exciting phase of growth, so looking for a dynamic, multi-talented person to work across the breadth of the business.Some of what you'll be doing will include:
    Counter Balance ForkliftRemoving pallets from shelves and re-stocking products (licence required)Order FulfilmentPreparing pick and pack sheets for daily order fulfilmentPicking items from stock and packing them ready for despatchPrinting shipping labels with our postal providers.Warehouse DutiesManually receiving deliveries and ensuring correct quantities have been deliveredEnsuring received items are put away in correct locationsEnsuring Warehouse is kept clean and tidy, ensuring all waste is disposed of correctlyProduct FinishingCreating and measuring the correct amount of product into relevant containersPacking completed products into relevant boxes for storage and use in despatchQuality control checks on finished products and packagingWe think you'll be great at this if you have:Experience with order fulfilment, warehouse or dispatchA good eye for detail and are inherently organisedThe ability to stay calm under pressure and enjoy juggling multiple tasksA friendly, professional communication (both verbally and in writing)Due to the nature of the role, the position is based on site at their new facility in Luton. This is a wonderful opportunity to join a fast-growing and highly rated retail organisation, whose passion is delivering on their promises and passion for customer experience is second to none.

    Zero Surplus is one of the UK's premier recruitment agencies, based just outside Cambridge our recruiters source staff for small and international businesses across Bedfordshire, Hertfordshire, Northants, Milton Keynes, Cambridgeshire, and the rest of the UK.For registration purposes, please let us know where you are currently based or which locations you are considering as well as your required salary and notice period.Please upload a Microsoft Word version of your CV where possible, excluding text boxes or images. Any data we collect from you will be stored and processed in accordance with Zero Surplus' Privacy Policy. Read Less
  • Internal Sales Executive  

    - Ely
    Internal Sales ExecutiveEly, Cambs £30,000 - £35,000 basic per annum p... Read More
    Internal Sales Executive
    Ely, Cambs

    £30,000 - £35,000 basic per annum plus 25% monthly bonus potential (OTE £40,000 - £43,750)
    39 hours per week | Monday - Friday | Office-basedWe are currently partnering with a well-established and highly respected Cambridgeshire-based manufacturer with over 20 years' experience supplying premium products to the consumer and B2B construction markets. Due to continued growth, the business is seeking an office-based Internal Sales Executive to maximise sales opportunities within a defined geographical area.This role focuses on developing and growing sales from an existing customer base while supporting the onboarding of new customers. Working closely with a field-based Area Sales Manager (ASM), alongside sales support and customer service teams, you will help implement targeted sales strategies designed to increase revenue and strengthen long-term customer relationships. While the majority of sales will be generated from existing accounts and inbound enquiries, there will also be a proactive outbound element, including re-engaging lapsed customers and identifying new opportunities.The manufacturer has full control of the design, manufacture, testing and delivery of its products, enabling them to offer consistently high quality and outstanding service. As such, they are looking for a commercially minded sales professional who can confidently manage a pipeline from quote through to close, maximise order value, and work towards achieving and exceeding monthly KPIs.Key responsibilities will include:

    * Managing the sales pipeline from quotation through to order conversion
    * Building, maintaining and developing strong customer relationships
    * Generating new sales opportunities via inbound leads, outbound calls, emails and online enquiries
    * Qualifying opportunities and routing them to the appropriate ASM for further development
    * Achieving monthly KPIs and weekly activity targets, including phone time and sales closed
    * Maintaining and expanding the CRM database within your assigned territoryThe ideal candidate will have proven experience in an inside sales, internal sales or telephone-based sales role within a fast-paced environment. However, applications are also welcomed from candidates with strong transferable sales experience from other sectors such as recruitment, property, account management or similar commercial roles, where resilience, relationship-building and sales capability are key. A confident phone manner, strong communication skills, and the ability to prioritise and manage multiple tasks effectively will be essential.Experience within construction, building products, KBB, electrical or plumbing sectors would be advantageous but is not essential. Above all, the business is looking for someone with a positive, energetic attitude, a team-focused approach and a genuine desire to succeed in a sales-driven environment.In return, the company offers a competitive salary with a performance-related bonus, structured sales training and a clear career development path. Additional benefits include private healthcare and wellness support, enhanced family leave, staff discounts, social perks and a collaborative, supportive working environment.Due to the location of the office, this role is commutable from Cambridge, Ely, Downham Market, Chatteris, Newmarket, Littleport, Bury St Edmunds and Thetford.Zero Surplus is the UK's premier regional sales recruitment specialist. Based just outside Cambridge, we source specialist commercial professionals for both growing SMEs and international construction businesses.Please upload a Microsoft Word version of your CV where possible (excluding text boxes or images). Any data collected will be stored and processed in accordance with Zero Surplus' Privacy Policy. Read Less

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