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Zenith
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  • Pricing Administrator  

    Zenith
    - Leeds
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    Pricing Administrator... Read More
    Pricing Administrator We are looking for a Pricing Administrator to join our Pricing & Risk team. This is a key role in ensuring accurate and timely pricing data across all quoting platforms at Zenith. You'll play an essential part in supporting our Account Management teams, liaising with manufacturers and data providers, and maintaining the integrity of our pricing systems. Your work will help us deliver exceptional service and keep the business informed of vehicle availability and price changes. At Zenith, we've been leading the transition to sustainable vehicle solutions for over 30 years. As the UK's largest independent vehicle solutions provider, we're proud of our people, our award-winning service, and our bold ambitions to make mobility smarter, greener, and better for everyone. Our Pricing & Risk team is central to this mission, ensuring accurate pricing and supporting commercial decisions that drive value for our customers.   What's The Role Load discounts and bonuses into the system with a high level of accuracy. Manage and maintain pricing data across multiple quoting platforms. Build strong relationships with manufacturers and data providers to resolve queries quickly. Support internal teams by responding to pricing queries through our Accelerate system. Keep the business updated on vehicle availability and upcoming price changes. Assist with ad hoc projects and pricing analysis when required.   What Can You Offer Excellent communication and interpersonal skills. Strong administration and organisational abilities. High attention to detail and accuracy in data entry. Ability to work under pressure and meet tight deadlines. Proficiency in Excel (desirable). A proactive, professional approach with a desire to deliver exceptional service.   Salary & Benefits Salary £25,892.75. 24 days annual leave plus your birthday off, with the option to buy more. Private Medical Insurance, Life Insurance, Critical Illness Cover, Dental and Health Cash Plans, and more. Tech Scheme, Car Sacrifice Scheme, Cycle to Work Scheme, Season Ticket Loans. Development opportunities through our MyGPS personal development framework. Perks at Work – discounts on everyday essentials. Onsite GP, Employee Assistance Programme, Mental Health First Aiders. Sports and social clubs, company activities, and team events. Inclusive culture with colleague-led equality networks. Free onsite parking and hybrid working options (up to 3 days from home after training).   Why Zenith? We're committed to our People Promise, creating an inclusive environment where everyone can thrive, and we're proud to be: Award-winning – Leasing Company of the Year (Fleet News 2023), Large Business of the Year (Yorkshire Post Excellence in Business Awards). Sustainability champions – Over 41% of our fleet are Battery Electric Vehicles (BEVs), and we're a carbon-neutral organisation. Innovators – Investing £25 million in transformation, with a thriving fleet of 169,910 vehicles. Inclusive – Six colleague-led diversity groups and a workplace where everyone can thrive. A place to grow – Clear pathways through our MyGPS personal development framework.   Sounds like the right opportunity for you? Read Less
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  • Sales Enablement Manager  

    Zenith
    - Leeds
    Apply Now
    Sales Enablement Manager... Read More
    Sales Enablement Manager Are you commercially sharp, data-driven and confident influencing manufacturers and suppliers? Do you thrive on getting the right product, at the right price, in the right place — every time?
    We're looking for a Sales Enablement Manager to sit at the heart of our Corporate Commercial function, driving pricing optimisation, stock strategy and manufacturer engagement across our new and used vehicle channels. This is a high-impact leadership role where commercial thinking meets operational excellence.


    Why This Role Matters

    Our Sales function is the engine room of order activity across Corporate and Consumer channels. At its core sits Sales Enablement — ensuring vehicles are commercially competitive, correctly configured and ready to convert.

    As Sales Enablement Manager, you will:
    • Secure strong manufacturer and supplier discount levels
    • Optimise pricing and commercial structures
    • Ensure stock is available, accurately loaded and conversion-ready
    • Provide the commercial insight that drives growth, BEV extension and asset renewal targets

    If you enjoy owning the digital sales environment and influencing commercial outcomes at a strategic level, this role is built for you.

    What You'll Be Doing

    Commercial & Manufacturer Engagement
    • Negotiate and secure competitive discount levels with OEMs and dealer partners
    • Support pricing reviews, stock planning and performance discussions
    • Provide data-led insight to strengthen manufacturer relationships

    Pricing & Stock Optimisation
    • Ensure all vehicle stock, pricing and discount data is accurate and commercially competitive
    • Oversee portal configuration and vehicle listings
    • Manage end-to-end stock procurement, pricing and portal loading

    Insight & Performance
    • Deliver sales tracking, forecasting and commercial reporting
    • Support promotional strategy with Sales & Marketing
    • Develop dashboards and tools to improve insight and efficiency

    Leadership
    • Lead, coach and develop the Sales Enablement Analyst
    • Act as subject matter expert for Miles Core, portal functionality and stock management
    What Success Looks Like

    You'll know you're doing a great job when:
    • Portal data is accurate, timely and commercially optimised
    • The right vehicles are available at the right price
    • Manufacturer relationships drive improved discount levels and stock access
    • Forecasting supports confident business planning
    • Consumer and Company Vehicle channels exceed performance targets
    • Your team member is thriving and developing
    What We're Looking For

    Essential
    • Strong commercial acumen (pricing, procurement or stock management experience)
    • Experience negotiating with manufacturers or vehicle suppliers
    • Advanced Excel and digital system capability
    • Confident stakeholder management and communication skills
    • Ability to manage competing priorities in a fast-paced environment

    Desirable
    • Experience within Fleet, Leasing or Automotive
    • Knowledge of manufacturer pricing structures and supply chains
    • Portal pricing or digital merchandising experience
      Reward Base salary of £50,000 + Company car/car allowance and annual bonus 24 days annual leave plus your birthday off, with the option to buy more Private Medical Insurance, Life Insurance, Critical Illness Cover, Dental and Health Cash Plans Tech Scheme, Car Sacrifice Scheme, Cycle to Work Scheme, Season Ticket Loans Development opportunities through our MyGPS personal development framework Perks at Work - discounts on everyday essentials Onsite GP, Employee Assistance Programme, Mental Health First Aiders Sports and social clubs, company activities, and team events Inclusive culture with colleague-led equality networks Free onsite parking Agile working We want to positively encourage differences in Zenith and believe it is critical to our success as a company. Zenith is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. Read Less
    Apply Now

  • Head of Customer Service  

    Zenith
    - Leeds
    Apply Now
    Head of Customer Service... Read More
    Head of Customer Service At Zenith, we've been leading the transition to sustainable vehicle solutions for over 30 years. As the UK's largest independent vehicle solutions provider, we're proud of our people, our award-winning service, and our bold ambitions to make mobility smarter, greener, and better for everyone. Our Corporate division sits at the centre of this mission, supporting a fleet of circa 58,000 vehicles, and partnering with some of the UK's leading blue‑chip businesses to deliver premium in‑life services, tailored funding strategies, and end‑to‑end fleet operation support. We operate across vehicle funding, maintenance, accident management, consultancy, short‑term rental and fully outsourced fleet solutions. We're also a long‑established market leader in salary sacrifice schemes, running more than 140 programmes and enabling thousands of employees to access fully maintained and insured vehicles. At the heart of this operation is our Corporate Customer Services function, ensuring customers and drivers experience a seamless, reliable service throughout the life of their contract.   The Opportunity We're looking for a Head of Customer Services to guide the strategic direction, growth and performance of our Corporate Customer Services function. This is a senior, high-impact role with significant scope - shaping the customer strategy, developing a high‑performing function, and ensuring we deliver service that is consistent, efficient and continually evolving. You'll sit on the corporate leadership team and own performance across 10 customer hubs, shaping service delivery, digital transformation, operational planning and customer experience design. You'll build capability across all levels, set the vision for how we operate, create a clear and scalable service model, and ensure we deliver high‑quality, cost‑effective solutions that reflect the needs of our customers. You'll also cultivate strong customer relationships and continually evolve our systems, processes and service standards to support our long‑term growth and strengthen our position as a trusted partner to major UK businesses. This is a role with real breadth and influence - working with a diverse mix of stakeholders, from operational and technical leaders to corporate and executive teams to optimise service, risk, organisational design, margin and continuous improvement. You will be equally comfortable shaping long-term strategy and being hands-on in the operation. It's an ideal opportunity to make a meaningful, long‑term impact within a business investing heavily in innovation, sustainability and colleague development. If you are motivated by improving customer outcomes, leading large teams through change and shaping a function with clear purpose, this role offers the platform to do just that. What You'll be Doing Own and deliver the customer services strategy for the Corporate division, setting clear objectives and service standards. Guide a team of c170 FTE across multiple hubs, shaping functional design, operational training, development and colleague experience across multiple disciplines. Lead digital and operational improvements—enhancing processes, systems, reporting and customer touchpoints to create efficient, intuitive experiences. Build strong working relationships with technology, finance, operations, marketing, new business and people teams to enable joined‑up customer delivery. Oversee capacity planning, forecasting and operational MI to optimise resources and ensure smooth service delivery. Manage a people budget of around £6m and ensure cost control, productivity optimisation and informed decision‑making. Define and maintain consistent customer contact strategies, channels and service levels. Lead risk identification and mitigation across operational, people, system and process requirements with strong governance. Play a key role in shaping our digital-first target operating model, ensuring solutions empower colleagues and support long-term growth.   What You'll Bring Senior leadership experience in automotive, leasing or fleet management. Experience leading large customer-facing or operational teams in B2B or B2C environments. Proven experience managing and delivering a significant operational budget. Strong commercial and analytical capability, with an understanding of leasing value chains. A track record of delivering major change and transformation programmes involving cross‑functional teams. Experience developing functional strategies informed by external trends. Ability to interpret data, build business cases and present insights that inform decisions.   Leadership qualities: High support / high challenge leadership style — able to stretch performance while maintaining a positive culture. Able to develop and strengthen management layers, ensuring capability and clarity. Clear communicator who brings clarity, direction and consistency. Strong communication and stakeholder engagement skills across senior and cross‑functional teams. Creates a compelling vision and purpose that aligns and inspires. Committed to developing others and championing personal growth. Promotes an inclusive culture where diverse perspectives shape decisions. Calm, resilient and comfortable working in ambiguity, removing barriers to performance and progress.   What's in it for You Base salary of up to £82,000 per annum + car allowance and annual bonus 24 days annual leave plus your birthday off, with the option to buy more Private Medical Insurance, Life Insurance, Critical Illness Cover, Dental and Health Cash Plans Tech Scheme, Car Sacrifice Scheme, Cycle to Work Scheme, Season Ticket Loans Development opportunities through our MyGPS personal development framework Perks at Work - discounts on everyday essentials Onsite GP, Employee Assistance Programme, Mental Health First Aiders Sports and social clubs, company activities, and team events Inclusive culture with colleague-led equality networks Free onsite parking Agile working   Why Zenith? We're proud to be: Award‑winning - with recognition for leasing excellence and diversity: Leasing Company of the Year (Fleet News 2023) Large Business of the Year Award (Yorkshire Post Excellence in Business Awards), winners of the Diversity and Inclusion Award (Yorkshire Post Excellence in Business Awards), and winners of the Wellbeing Award (Fleet News 2025). Sustainability‑led - with 41% of our fleet made up of BEVs and carbon‑neutral operations. Innovators - Investing £25 million in transformation, with a thriving fleet of 169,910 vehicles and consistent revenue growth. Inclusive - with colleague‑led diversity networks and a culture where every voice matters. A place to develop - with access to clear learning pathways through our MyGPS personal development framework   Sound Like the Right Opportunity for You? Apply Now! We want to positively encourage differences in Zenith and believe it is critical to our success as a company. Zenith is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. Read Less
    Apply Now

  • Complaints Executive  

    Zenith
    - Leeds
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    Complaints Executive... Read More
    Complaints Executive Are you someone who's committed to creating fair, positive customer experiences? Do you enjoy getting to the heart of issues, resolving concerns with clarity, and improving processes so customers benefit? If so, you'll feel right at home at Zenith. For over 30 years, Zenith has been at the forefront of the transition to sustainable vehicle solutions. As the UK's largest independent vehicle solutions provider, we take pride in our people, our award-winning service, and our mission to make mobility smarter, greener, and accessible to everyone. Within our Consumer Division, we partner with major automotive brands and financial institutions to deliver clear, consistent and responsible customer experiences. This includes our digital personal contract hire brand, ZenAuto, as well as our expanding White Label B2B2C partnerships. Our Consumer Customer Services team plays a vital role in ensuring fair and transparent interactions within an FCA‑regulated environment - where doing the right thing isn't just a requirement, it's who we are. We're now looking for Complaints Executives with experience managing complaints in an FCA‑regulated setting. In this role, you'll work across a varied portfolio, ranging from manufacturer queries to regulated process concerns, financial complaints (including personal contract hire calculations and commission disclosures) and operational issues. It's a strong opportunity for anyone coming from a banking environment who wants a broader, more varied landscape of casework. Success here calls for curiosity, clear thinking and the confidence to explain complex regulatory information in a way customers can easily understand. What you'll be doing You'll investigate and resolve customer complaints that need handling beyond first point of contact. You'll work with care, consistency and attention to detail to ensure every customer receives a fair, timely and well‑communicated outcome. Responsibilities Managing a personal caseload, ensuring all complaints are addressed within agreed timescales. Taking ownership of the end‑to‑end complaints process; from initial contact to final response, ensuring all actions align with FCA requirements. Carrying out clear, well‑structured investigations and communicating outcomes in a transparent and accessible way. Using strong written and verbal communication to support customers and remove obstacles to resolution. Handling complex or sensitive issues calmly and constructively. Accurately documenting every interaction and update in the complaint record. Identifying trends and root causes and feeding insights into the business to support continuous improvement. Contributing to calibration sessions and sharing learning with colleagues. Working across multiple systems to gather information and manage cases. Building effective working relationships with internal teams and external stakeholders. Supporting colleagues by sharing knowledge and assisting with queries during busy periods.     This is a hybrid role, with team members typically spending three days a week in our Leeds Kirkstall Forge office.   What you'll bring  We're looking for someone who is consistent, thoughtful and confident in handling customer conversations. You will be someone who listens carefully, communicates clearly and approaches each case with professionalism and fairness. Essential skills and experience: Previous complaints handling experience within a regulated environment. Strong communication skills and the ability to tailor your approach based on the situation. Comfortable navigating multiple systems and learning new tools. Ability to multi‑task, take accurate notes and work efficiently under time pressure. Clear, concise written communication with a focus on accuracy and transparency. Well‑organised, consistent and comfortable prioritising a changing workload. Composed and resilient when managing higher‑pressure or emotionally challenging situations. A genuine commitment to delivering fair and positive outcomes for customers.   Why Choose Zenith? We're proud to be: Award-winning – Leasing Company of the Year (Fleet News 2023) Large Business of the Year Award (Yorkshire Post Excellence in Business Awards), winners of the Diversity and Inclusion Award (Yorkshire Post Excellence in Business Awards), and winners of the Wellbeing Award (Fleet News 2025). Sustainability leaders – With 41% of our fleet now Battery Electric Vehicles (BEVs), we're driving the transition to net zero as a carbon-neutral organisation. We're also proud issuers of the UK leasing sector's largest-ever green bond. Committed to Innovation: With a thriving fleet of 169,910 vehicles and consistent revenue growth, we're at the forefront of industry transformation. Inclusive - Integrity, clarity and collaboration sit at the heart of how we work. Our teams champion fair customer outcomes, protect vulnerable customers and maintain the high standards expected by our partners. With six colleague‑led diversity groups, we're continually investing in an environment where everyone can thrive. A place to grow - From regular FCA‑related training and tailored workshops to ongoing coaching from our People Leads, we focus on individual learning styles and clear progression routes through our MyGPS development framework.  Reward Salary up to £27,000 & annual bonus Hybrid working from our Leeds Kirkstall Forge office 24 days' annual leave plus birthday leave, with the option to buy more Private Medical Cover  Life Insurance  Breakdown Cover  Dental & Health Cash Plans  Critical Illness Cover  Tech Scheme  Cycle to Work Scheme  Perks at Work – save on everyday essentials Wellbeing support including onsite GP, EAP, pensions advice, funded HRT treatment, Mental Health First Aiders Sports & Social Club, company activities, and team events Free onsite parking Onsite bistro Inclusive culture with colleague-led equality networks Development opportunities with access to our MyGPS personal development framework. Sound Like the Right Opportunity for You? Apply Now! We want to positively encourage differences in Zenith and believe it is critical to our success as a company. Zenith is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. Read Less
    Apply Now

  • Mobile HGV Technician  

    Zenith
    - Severn Beach
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    Mobile HGV Technician... Read More
    Mobile HGV Technician Mobile HGV Technician – Avonmouth Salary starting from: £46,540 with overtime opportunity Are you a Qualified Trailer Technician or HGV Technician based around the Avonmouth/Bristol area? Then we have a role for you! Our hard-working and highly skilled team of 160+ technicians are the key to the success of our maintenance solution here at Zenith. 
    As one of our Technicians,  you will be responsible for maintaining fleets of trailers, trucks and LCVs for our customers on their sites, and running defect clinics including minor defects on HGV's. We have a “right first time” approach, valuing quality work and long-term solutions over quick fixes that will cause our customers more downtime in the long run. The Job Supporting customers at their sites by maintaining and repairing  fleets of Trailers, Trucks & LCV  in accordance with current legislation. Fault-finding and diagnostics. Completing inspections on engines and electrical components and rectifying problems within specific timeframes. Carrying out servicing, repairs and maintenance to both new and used trucks & trailers. Working on large double deck trailers (double deck experience is required)   Essential Skills & Experience NVQ Level 3 in Heavy Vehicle Maintenance & Repair (or equivalent); Knowledge and experience of servicing and maintaining HGVs and other commercial vehicles and the ability to perform repairs on various types and brands of vehicle; Experience in carrying out diagnostic repairs and fault finding; Full valid driving licence Excellent communication and customer service skills A real commitment to delivering first class service and a sense of pride in your work   The Tools We know how important it is the have the right tools. The diagnostic and tooling equipment on board our 160+ mobile service fleet is industry leading. We are proud to offer the best equipped vans in the marketplace and to provide all our technicians with Milwaukee Audi Volt Battery powered tooling, Training including IRTEC certification, Double Deck certification as well as H&S and new product training. Overtime We operate 24/7 at many of our customers sites, meaning there is overtime opportunities available. Many of our sites will require occasional weekend overtime – we will discuss the specific requirements of each role with you during the interview process. We reward our Mobile Technicians for supporting us to support our customers by offering payment uplift. 1.5x base rate for any weekday work over contracted hours & on Saturdays 2x base rate Sunday and Bank Holiday (Plus a day back in lieu for working a BH) Why Zenith Autonomy Clean, warm & safe working condition Quality focus – right first-time approach Increase earning with overtime opportunity Above all we care! Reward Salary starting at £17.90 per hour (increases with IRTEC & Double Deck certification) 20 days annual leave (increases with length of service) Your birthday off! Buy up to 5 days additional leave Referral bonuses - you can bag £1000 every time you refer (and we appoint) someone you know!  4% employer pension contribution Death in service (lump sum payment 4x salary) Critical illness cover Salary sacrifice car scheme Employee Assistance programme (EAP) – A 24 hour helpline to support you through any of life's issues or problems. Enhanced Maternity/Paternity leave Tech scheme Retail discounts We want to positively encourage differences in Zenith and believe it is critical to our success as a company. Zenith is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. Read Less
    Apply Now

  • HGV Technician NIGHTS  

    Zenith
    - Leeds
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    HGV Technician NIGHTS... Read More
    HGV Technician NIGHTS NEW ROLES FROM 2026!   Mobile HGV Technician (Nights) – Northampton Salary starting from: £55,660 - £57,980 (depending on shift) with overtime opportunities Are you a Qualified HGV Technician based in the Midlands looking for a night shift position?
    Then have we got the role for you! Our hard-working and highly skilled team of 150+ mobile technicians are the key to the success of our maintenance solution here at Zenith. 
    As one of our Mobile Technicians, you will be responsible for maintaining fleets of trailers, trucks and LCVs for our customers on their sites, and running defect clinics including minor defects on HGV's. We have a “right first time” approach, valuing quality work and long-term solutions over quick fixes that will cause our customers more downtime in the long run. The Job Supporting customers at their sites by maintaining and repairing  fleets of Trailers, Trucks & LCVs in accordance with current legislation. Fault-finding and diagnostics. Completing inspections on engines and electrical components and rectifying problems within specific timeframes. Carrying out servicing, repairs and maintenance to both new and used trucks & trailers. Working on large double deck trailers (double deck experience is required) We can offer shifts of Monday - Thursday nights (12 hours) or Monday - Friday nights (10 hours) Essential Skills & Experience NVQ Level 3 in Heavy Vehicle Maintenance & Repair (or equivalent); Knowledge and experience of servicing and maintaining HGVs and other commercial vehicles and the ability to perform repairs on various types and brands of vehicle; Experience in carrying out diagnostic repairs and fault finding; Full valid driving licence Excellent communication and customer service skills A real commitment to delivering first class service and a sense of pride in your work The Tools We know how important it is the have the right tools. The diagnostic and tooling equipment on board our 150+ mobile service fleet is industry leading. We are proud to offer the best equipped vans in the marketplace and to provide all our technicians with Milwaukee Audi Volt Battery powered tooling, Training including IRTEC certification, Double Deck certification as well as H&S and new product training. Overtime We operate 24/7 at many of our customers sites, meaning there is overtime opportunities available. Many of our sites will require occasional weekend overtime – we will discuss the specific requirements of each role with you during the interview process. We reward our Mobile Technicians for supporting us to support our customers by offering payment uplift. 1.5x base rate for any weekday work over contracted hours & on Saturdays 2x base rate Sunday and Bank Holiday (Plus a day back in lieu for working a BH) Why Zenith Autonomy Clean, warm & safe working condition Quality focus – right first-time approach Increase earning with overtime opportunity Above all we care! Reward Salary starting at £22.30 per hour (increases with IRTEC & Double Deck certification) 20 days annual leave (increases with length of service) Your birthday off! Buy up to 5 days additional leave Referral bonuses - you can bag £1000 every time you refer (and we appoint) someone you know!  4% employer pension contribution Death in service (lump sum payment 4x salary) Critical illness cover Salary sacrifice car scheme Employee Assistance programme (EAP) – A 24 hour helpline to support you through any of life's issues or problems. Enhanced Maternity/Paternity leave Tech scheme Retail discounts We want to positively encourage differences in Zenith and believe it is critical to our success as a company. Zenith is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. Read Less
    Apply Now

  • Customer Service Executive  

    Zenith
    - Leeds
    Apply Now
    Customer Service Executive... Read More
    Customer Service Executive Are you driven by delivering exceptional customer service and passionate about helping others? Looking to grow your career in a modern, positive workplace where your development really matters? At Zenith, we're looking for Customer Service Executives who are ready to make a difference. Why Zenith? At Zenith, our people are our greatest asset. We're committed to ensuring every colleague feels as valued as our customers, and our People Promise is at the heart of that commitment, ensuring every colleague feels respected, supported, and empowered to thrive both personally and professionally. We believe that great customer service starts with great people, so we invest in training and clear career pathways. Through our MyGPS personal development framework, you'll have a clear, structured route to progress, whether that's becoming a Senior Executive, Team Leader, or stepping into specialist or managerial roles across our business. We're proud of our award-winning, inclusive culture that celebrates individuality, champions diversity and encourages everyone to bring their true selves to work every day. With six colleague-led diversity groups, regular company events, and a flexible hybrid working model, you'll find a workplace where your voice is heard, your ideas matter, and your wellbeing comes first. Our salary package starts from £25,207.65 (38.75 hrs per week), plus 6.25% pension contribution, and fantastic perks including private healthcare after probation, career development, first-class onsite facilities, and free car parking. Our Teams
    As a Customer Service Executive at Zenith, you could be joining one of three specialist divisions, all focused on delivering friendly support for our customers, including some of the UK's largest blue-chip companies: Corporate Division: Provide company cars, light commercial vehicles, salary sacrifice schemes, and short-term rentals to some of the UK's largest blue-chip companies – all supported by our expert in-house teams who specialise in fleet, accident, and customer management, ensuring tailored solutions and first-class service for every customer. Commercial Division: Support operators of LGVs, HGVs, and trailers, offering fleet management, maintenance, funding, rental, and flexible hire solutions. Trusted by major grocery and parcel delivery companies, we provide 24/7 support to keep fleets on the road and running smoothly. Consumer Division:Delivering a fully digital car leasing experience, we support customers from initial enquiry and new vehicle orders to servicing and repairs. Our industry-leading digital brand, Zen Auto, and our expanding White Label solutions empower partners to offer branded leasing options to their own customers. No matter which division you join, you'll be part of a high-performing team who work together to make a real difference, whether that's resoling complaints, supporting vulnerable customers, minimising vehicle downtime, and maintaining high levels of compliance for our fleets, they work collaboratively to consistently achieve high standards of customer satisfaction.   What You'll Be Doing Depending on your team, you could be: Handling a wide variety of phone and email enquiries Working across multiple systems to keep everything running smoothly Collaborating with internal teams to ensure every customer receives the seamless service we're known for Organising and prioritising your workload to provide timely, professional support Taking ownership from initial contact through to resolution, keeping customers updated Responding compassionately to breakdowns, defects, and repairs to ensure customers get back on the road without delay. Managing your own portfolio of customers as their first point of contact and trusted advisor, supporting them with everything from new vehicle orders and pricing to ongoing in-life vehicle operations. Supporting drivers by booking services, MOTs, and other fleet-related bookings Providing high standards of customer care, measured against the FCA framework. You'll be at the heart of our customer service operation, delivering support, managing important administrative tasks, and building strong relationships through your professionalism, empathy, and clear communication. Our agile working model gives you the flexibility to balance home and office life. Typically, our customer service colleagues will be required to spend 3 days a week in the office. What you'll bring  If you thrive in a fast-paced environment, communicate clearly, and love solving problems, you'll fit right in. We're looking for people who: Are great communicators and natural problem-solvers Truly care about supporting customers and doing the right thing Are motivated, adaptable, and eager to learn If that sounds like you, we'd love to hear from you! What's In It for You? Starting salaries from £25,207.65 per annum 24 days annual leave & 1 day for your birthday, with the option to buy more Health & wellbeing: Private Medical Cover, Life Insurance, Critical Illness Cover, Dental and Health Cash Plans, Funded HRT Treatment, and more. Financial Benefits: Tech Scheme, Car Sacrifice Scheme, Cycle to Work Scheme, Season Ticket Loans, breakdown cover Career Development: Opportunities for professional growth and access to our MyGPS personal development framework. Perks at Work – save money on everyday essentials with access to a shopping discounts sit Support for your wellbeing – onsite GP & Masseuse, Employee Assistance Programme, Pensions advice, Funded HRT Treatment, and Mental Health First Aiders Agile Working: Flexible working arrangements to suit you, with free parking onsite. Social Activities: Sports and social clubs, company activities, and team events. Inclusive Culture: colleague-led equality groups and be part of a company committed to equality, diversity, and inclusion. Sound Like the Right Opportunity for You? Apply Now! When you join Zenith, you're becoming part of a team that's driving innovation, sustainability, and success. We are proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. Read Less
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  • HGV Technician - NIGHTS  

    Zenith
    - Burtonwood
    Apply Now
    HGV Technician - NIGHTS... Read More
    HGV Technician - NIGHTS HGV Technician (Warrington - Nights) Salary: from £52,182  Are you an experienced HGV Technician with a passion for working on a diverse fleet of vehicles? We're looking for a skilled professional to join our dedicated team at our customer's site in Warrington to work night shifts  Monday – Friday. The site is conveniently located close to motorway and is easily accessible.  As a HGV Technician, you'll be responsible for the service, maintenance, and repair of a mixed fleet of vehicles, with 90% truck work and 10% trailer work. Working in a clean, warm and well-maintained environment.  What you'll be doing Perform routine service, maintenance, and repair on HGVs, trucks, and trailers.   Carry out inspections and complete MOT prep and presentation.   Diagnose faults and efficiently rectify issues.   Maintain accurate records, including job cards and service sheets, using online systems.   Prioritise tasks to ensure quality service without sacrificing efficiency.   Ensure all work is completed to the highest standard with a focus on “Right First Time.”   What you'll bring  NVQ Level 3 or equivalent in HGV Repair & Maintenance.   Minimum of 2 years post-qualified experience working with HGV (Trucks & Trailers) Full, valid driving licence.   Basic IT skills are beneficial.   Excellent communication skills and the ability to work independently.   Motivated, with a keen eye for detail and an ability to prioritise tasks effectively.   Reward Annual salary from £52,182 (rates start at £22.30 per hour, increase with IRTEC & Double Deck certifications) Night shifts Monday - Friday  Plenty of overtime opportunity paid at 1.5x for over 45 hours and Saturdays and 2x on Sundays and Bank Holidays (plus time back in lieu when working a bank holiday) Salary Sacrifice Car Scheme 20 days annual leave + your birthday off (annual leave increases with service) Employer pension contribution Critical illness cover Life Assurance (4x salary) Enhanced Maternity/Paternity leave Employee assistance programme Company GP   If you're looking for a role that offers both a competitive salary and the opportunity to work in a well-equipped, supportive environment, we'd love to hear from you. Apply today and take the next step in your career with us.   We want to positively encourage differences in Zenith and believe it is critical to our success as a company. Zenith is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. Read Less
    Apply Now
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