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  • Customer Success Manager  

    Zellis
    - Cambridgeshire
    Apply Now
    About the role Our Customer Success Managers (CSMs) play a critical r... Read More
    About the role

    Our Customer Success Managers (CSMs) play a critical role in the ongoing management of our customer relationships. As a CSM your focus will be on ensuring that our customers are wildly successful throughout their journey with Zellis.

    You'll work proactively with a key set of customer accounts with a focus on ensuring that the customer is gaining their desired business outcomes. By operating as a trusted advisor and primary contact point, you'll be responsible for the end-to-end customer experience and overall success of the relationship. You'll represent the Voice of the Customer to the internal organisation to ensure their needs are fed back to the relevant teams in the spirit of continuous improvement and ensuring success. Where the customer partnership needs to be improved you'll be required to implement and deliver on success plans to bring this back on track. By ensuring our customers are successful, it is expected that you can drive customer advocacy activities and loyalty.

    You'll report to the Customer Success Lead in the Commercial Customer Success team and work alongside our customer facing teams. This is a fully remote role, but there will be some travel required to our Peterborough offices.

    Key responsibilities include: Proactive outreach and regular meetings with your customers. Ensuring fantastic relationships across your nominated customer accounts. Developing a wider range of stakeholder relationships within the customer accounts you are responsible for. Leading Quarterly Business Reviews focused on Business Outcomes and Value. Being the Voice of the Customer to represent customer sentiment and ensuring internal alignment in delivery business value and objectives. Improving product adoption through identification of gaps, discussion, coaching and ensuring the right collateral and enablement is provided to the customer. Proactively managing your account list and reporting on customer health to senior stakeholders within Zellis. Creating and driving Success Plans where value is not being achieved. Identifying and nurturing areas for cross-sell and up-sell to provide additional value within the customer account. Promoting customer reference and advocacy activities through relationship building and ensuring our customers are receiving fantastic service from Zellis. Active involvement in customer surveys, e.g. NPS with appropriate management and customer follow up. Skills & experience A strong customer-first attitude and experience of customer relationship management. A strong communicator at all levels, from operational through to C-level. Effective stakeholder management, both internal and external. Highly organised with the ability to own and control a customer account. A results-driven individual who is commercially astute. The ability to have business-based discussions focused on business value. Strong presentation skills and the ability to present to a wide audience at all levels. Capable of working under pressure and to measurable KPIs. The ability to improve product adoption through identification of gaps, discussion, coaching and ensuring the right collateral is provided to the customer. The ability to act on challenges and create forward-looking plans where value is currently not being achieved for the customer. Benefits & culture

    At Zellis we create market-leading HR & Payroll products and services, to power exceptional employee experiences so that you and your people do better. Our multi-award-winning products pay over five million employees a year, with almost half (42%) of the FTSE 100, 50% of the top retailers and 30% of the top universities in the UK & Ireland as customers, making us the largest provider of Payroll and HR software and managed services.

    Our vision is to be the clear leader in pay, reward, analytics, and people experiences. We're proud of our culture and we work hard to create an environment where people want to join, belong to, and be part of a progressive organisation. Our values, which were defined with input from all of our 2,000 colleagues, we live and breathe every day: Unstoppable together. Always learning. Make it count. Think scale. Our people are critical to our ongoing success; we're proud of our inclusive culture that gives you the platform to grow, challenge the status quo and play a crucial role in further enhancing our market position as the leading provider of HR& Payroll software and services.

    We also love to reward and recognise our brilliant colleagues. As part of your benefits package, you'll receive: A competitive base salary, plus cash car allowance. 25 days annual leave, plus your birthday off and the opportunity to buy additional holiday. Private medical insurance. Life assurance 4x salary. Enhanced pension scheme with company contributions up to 8.5%. A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure. Read Less
    Apply Now

  • Sales Manager  

    Zellis
    - Manchester
    Apply Now
    About the role As a Sales Manager, your main objective will be to lea... Read More
    About the role

    As a Sales Manager, your main objective will be to lead a team of Commercial Account Executives, assisting in daily management and coaching. You'll assist in the day-to-day running of the team, driving new starter training and flow through initial glide paths, whilst continually monitoring and training colleagues to ensure exceptional performance levels and behaviours.

    Responsibilities Leading a team of 7-10 desk-based Account Managers. Leading our Next Generation campaign for the Customer Success team. Developing strategies that ensure consistent and on-target performance of your team. Working with the Head of Sales for Key Accounts & Customer Success to ensure campaigns are managed through the account base in order to generate more incremental revenue. Utilising CRM dashboards and monitoring techniques to drive performance. Side-by-side, remote and live listening to calls in order to strengthen training and performance. Contacting businesses using data provisions to feed field sales team with new business sales opportunities via diarised appointments within a pre-defined geographical territory. Designing and implementing team training sessions and on the job coaching to improve and expand Commercial Account Executives knowledge and ultimate performance. Skills & experience Proven success within a Sales Team Leader/Management position. Proven track record of exceeding key KPI's Significant experience within the B2B, SaaS sector Demonstrable understanding of the buying journey within the SMB market. Benefits & culture

    Part of the Zellis Group, Moorepay is a team of over 500 friendly professionals across four offices in Swinton (Manchester), Birmingham, Sheffield, and Kochi (India). We're passionate about making Moorepay a fantastic place to work for every single one of our colleagues. The average length of service at Moorepay is 12 years, which speaks for itself!

    To help make Moorepay such a great place to work, we focus on three things in our company culture: mental health support, maintaining a healthy work/life balance, and equal opportunities and inclusion for all.

    Here's what you'll gain if you join our team: A career packed with opportunity, in a stable and growing company. A comprehensive programme of learning and development. Competitive base salary with excellent commission earning potential. 25 days annual leave, with the opportunity to buy more. You'll even get your birthday off as well! Private medical insurance. Life assurance 4x salary. Enhanced pension with up to 8.5% employer contributions. A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure. Read Less
    Apply Now

  • Account Director - Public Sector  

    Zellis
    - Cambridgeshire
    Apply Now
    About the role As an Account Director your role will be pivotal in gr... Read More
    About the role

    As an Account Director your role will be pivotal in growing revenue within our Public Sector customer base. This will be achieved through your deep industry knowledge and ability to build strong and influential relationships with key C-Suite stakeholders within those organisations. You will act as an advisor, helping your clients to understand their pain points and where our solutions can add real value.

    Using the appropriate discovery tools, you will gain insights into the needs of our customers, short and long term, leveraging your in-depth knowledge of the Zellis suite of products to increase revenue, whilst ensuring that our customers are powered to provide exceptional employee experiences.

    Executive stakeholder management is key to success for this role. Your ability to influence the buying process from start to finish will be crucial to creating lasting & trusted relationships, that positively impact our NPS score, making us the go to HR, Payroll and WFM provider.

    Having a growth mindset, you will actively seek new opportunities, enabling you to exceed targets whilst creating a customer centric culture, fostering positive relationships with your account base.

    Internal stakeholder management is also key. Working with our experts across the business you'll build a plan aligned to your customers that meets the Zellis business requirements and strategy of the customers for mutual success. A plan you will own and be accountable for.

    You will understand customer risk and management to ensure that Zellis retains their customer base.
    In this role your key responsibilities will be: Customer Relationship Management: Building long-term relationships with customer C-Suite members, ensuring their success with our HR, Payroll and WFM software solutions. Thought Leadership: Act as a thought leader for our customers, being a trusted partner that means you are the first person they think of for adjoining HR & Payroll services. Strategic Planning: Really understand your market. Create white space analysis and own, develop and execute account strategies aligned with customer goals and growth targets. Revenue Growth: Identify upsell and cross-sell opportunities to expand customer engagement & 'stickiness' increasing annual recurring revenue. Leadership: Whilst this role does not carry people management, your impact on others is key. Mentor and guide others to deliver exceptional customer experiences. Target Driven: Leveraging your network and customer relationships to exceed your targets. Act as Product Champion: Use discovery tools to deep dive into our customers requirements in the future and provide solutions from our suite of Services, using your influence to drive revenue Demand Generation: Remembering that every conversation is a lead, take proactive actions to drive demand generation Pipeline Management: Through effective pipeline management ensure that it is sufficient to meet or exceed targets Forecast Reporting: Accurately maintain forecast information ensuring that all commercial risks are highlighted and recovery plans are in place Strategic Direction: Ensure that all interactions with Customers are aligned to the Zellis strategic goals, feeding back into your and the Public Sector teams strategic plan Market Intelligence: Using your network and disruptive selling techniques, draft a territory strategy to ensure that we stay ahead of our competitors Skills & experience Proven track record in Account Management in the HR, Payroll & WFM tech or SaaS industry. Deep understand of the Public Sector verticals and political landscape. Strong understanding of HR, Payroll& WFM processes and software (e.g., ATS, payroll, performance management). Exceptional communication, negotiation, and presentation skills. Ability to manage multiple high-value accounts simultaneously. Strategic thinker with a results-driven mindset. Benefits & culture

    At Zellis we create market-leading HR & Payroll products and services, to power exceptional employee experiences so that you and your people do better. Our multi-award-winning products pay over five million employees a year, with almost half (42%) of the FTSE 100, 50% of the top retailers and 30% of the top universities in the UK & Ireland as customers, making us the largest provider of Payroll and HR software and managed services.

    Our vision is to be the clear leader in pay, reward, analytics, and people experiences. We're passionate about creating an environment where people want to join, belong to, and be part of a progressive organisation. Our values, which were defined with input from all of our 2,000 colleagues, we live and breathe every day: Unstoppable together. Always learning. Make it count. Think scale. Our people are critical to our ongoing success; we're proud of our inclusive culture that gives you the platform to grow, challenge the status quo and play a crucial role in further enhancing our market position as the leading provider of HR & Payroll software and services. With Zellis you'll have the chance to stretch and challenge yourself in an environment that's varied, flexible and hugely supportive.

    We also love to reward and recognise our brilliant colleagues. As part of your benefits package, you'll receive: A competitive base salary. 25 days annual leave, plus your birthday off and the opportunity to buy additional holiday. Private medical insurance. Life assurance 4x salary. Enhanced pension scheme with company contributions up to 8.5%. A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure. Read Less
    Apply Now

  • Product Owner - Platform  

    Zellis
    - Manchester
    Apply Now
    About the role Moorepay is transforming. We are a trusted leader in UK... Read More
    About the role

    Moorepay is transforming. We are a trusted leader in UK Payroll and HR solutions, but we aren't resting on our history. We are embarking on a major digital transformation to redefine how businesses manage their most important asset: their people.

    We are seeking a Product Owner as one of the first key hires, you will be part of the Product Team and will be pivotal to growing our products and services in line with our strategic goals. You will work alongside the wider product team, UI/UX designers, engineers and business stakeholders to identify, scope, define and deliver effective and innovative capabilities across our industry leading products.

    You will be curious, proactive and passionate using a data-led approach to customer-centric roadmaps. You will gain deep insights into customer pain points and challenges, informing every step of your product evolution, translating this to the 'what' and 'why' of your products' existence.

    You will think beyond the functions and features of your product, working with the wider portfolio to deliver a whole experience that not only solves your customers' challenges but exceeds their expectations, owning and driving the commercial success as a result.
    This role would suit a strong Product Owner looking to grow their career in an exciting SaaS business.

    This is a full time, permanent role working on a hybrid basis with 3 days per week in Manchester.


    Core responsibilities: Managing the Product Backlog: Creating, prioritizing, and maintaining the product backlog, ensuring that it reflects the most valuable features and tasks. Voice of the customer: Being the voice of the customer, clearly understanding the challenges faced and being able to articulate them to other stakeholders. Stakeholder Engagement: Collaborating with internal and external stakeholders to gather requirements, provide updates, and manage expectations throughout the development process. User Story Development: Writing and refining user stories and acceptance criteria to ensure they are clearly defined and actionable for the development team. Prioritization: Making decisions about the priority of features and tasks based on business value, user needs, and technical considerations. Sprint Ceremonies: Participating in sprint ceremonies to help the team understand the priorities and goals for each sprint. Review and Feedback: Reviewing completed work throughout the sprint cycle and providing feedback to ensure the product meets the desired quality and functionality. Documentation: Clearly documenting new features and enhancements to ensure business readiness ahead of all releases. Sprint Planning: Planning and coordinating sprints, including setting sprint goals and monitoring velocity. Continuous Improvement: Continuously evaluating the product and development process, seeking opportunities for improvement and innovation. Skills & experience Previous experience in a BA or Product Owner/Manager role within a B2B SaaS environment. Self-starter, highly motivated and organised individual who takes end to end responsibility for the completion of required work. Ability to communicate with a variety of stakeholders. Excellent written and verbal communication skills. Passionate about solving business and customer needs. Structured approach to decision making using data wherever possible to support decisions. Ability to build strong relationships. Able to inspire and motivate the development team to achieve goals. Possess a growth mindset, challenging team members to move to best practice and being open to learning from others. Experience of working with Azure DevOps and on integration projects would be highly desirable. Benefits & culture

    Part of the Zellis Group, Moorepay is a team of over 500 friendly professionals across four offices in Swinton (Manchester), Sheffield, Birmingham and Kochi (India). We're passionate about making Moorepay a fantastic place to work for every single one of our colleagues. The average length of service at Moorepay is 12 years, which speaks for itself!

    To help make Moorepay such a great place to work, we focus on three things in our company culture: mental health support, maintaining a healthy work/life balance, and equal opportunities and inclusion for all.

    Here's what you'll gain if you join our team: A career packed with opportunity, in a stable and growing company. A comprehensive programme of learning and development. Competitive base salary. 25 days annual leave, with the opportunity to buy more. You'll even get your birthday off as well! Private medical insurance. Life assurance 4x salary. Enhanced pension with up to 8.5% employer contributions. A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure. Read Less
    Apply Now

  • Architect  

    Zellis
    - Manchester
    Apply Now
    About the role Moorepay is transforming. We are a trusted leader in UK... Read More
    About the role
    Moorepay is transforming. We are a trusted leader in UK Payroll and HR solutions, but we aren't resting on our history. We are embarking on a major digital transformation to redefine how businesses manage their most important asset: their people.

    As the Principal Software Solutions Architect, you'l l be the technical authority responsible for defining, governing, and evolving the end-to-end architecture of our "AI First " platform, ensuring architectural consistency, secure-by-design principles, and long-term scalability across all engineering squads. Working closely with the Engineering Manager , Cloud & Platform Engineering Lead , and Product leadership , this role shapes our architectural strategy, drives technical excellence, and provides deep guidance to multiple autonomous squads as we scale towards high-performing, cloud-native teams. The Architect balances hands-on solution design, strategic planning, technical oversight, and stakeholder collaboration to keep the platform robust, secure, and ready for future growth.

    Why this role matters:

    This role defines the architectural backbone that enables the entire engineering organisation to scale effectively. As we transition to multiple autonomous squads, you will ensure our systems remain leading edge, secure, resilient, and consistent enabling rapid product delivery while maintaining high standards of engineering excellence.

    You will leave an enduring impact on the platform's foundations, influencing everything from service boundaries to reliability strategies and cloud platform design.
    This is a full time, permanent role working on a hybrid basis with 3 days per week in Manchester.


    Key Responsibilities

    Team Leadership & Scaling Define and maintain the technical architecture vision and roadmap across all squads. Ensure alignment of architecture with business goals, engineering strategy, and long-term scalability. Drive system-wide architectural decisions, providing clear technical direction for squads. Evaluate emerging technologies and propose solutions that improve scalability, performance, and developer productivity. Mentor senior engineers and influence technical leaders across the organisation. Secure-by-Design & Compliance Embed secure-by-design principles into architectural decisions. Ensure threat modelling is performed for new features and major changes. Champion secure coding standards and integration of security testing into the delivery pipeline. Collaborate with security and compliance stakeholders to ensure solutions meet regulatory and governance requirements. Promote design patterns that minimise risk across distributed systems. Solution Design & Governance Own the end-to-end architectural design for major platform components and new product capabilities, with a focus on AI First. Work closely with Engineering Manager and Engineering Team Leads to ensure solutions are consistent, secure, and scalable. Lead architecture reviews and ensure adherence to design standards, technical patterns, and best practices. Produce solution blueprints, reference architectures, and technical documentation. Validate that all solutions support operational excellence, reliability, and maintainability. Cloud, Infrastructure, and Platform Architecture Define scalable service-based architectures leveraging cloud-native patterns. Work with the Lead SRE to ensure architectural designs account for: Observability (metrics, logs, tracing) Reliability (SLIs, SLOs, failover) CI/CD automation Infrastructure as code and environment design Drive optimisation of compute, storage, and network resources across cloud platforms (Azure/AWS). Engineering Collaboration & Technical Enablement Partner with Engineering Manager to ensure squads have clear architectural guidance. Support teams in breaking down complex technical problems into executable, scalable solutions. Provide architectural input into backlog refinement, release planning, and prioritisation. Act as the primary facilitator for cross-team architectural decision-making. Communicate architectural decisions, trade-offs, and risks to both technical and non-technical stakeholders. Continuous Improvement & Technology Standards Define and maintain engineering standards, reusable patterns, and architectural principles. Champion continuous improvement across code quality, security, performance, and operational readiness. Foster a culture of technical excellence, experimentation, and innovation. Skills & experience

    Essential: Proven experience as a Principal Architect, Solutions Architect, or Senior Engineer leading architectural decisions in complex systems. Strong understanding of AI technologies such as agents and models for both accelerated design & delivery as well as delivery of product capabilities. Strong background in cloud-native architectures (microservices, event-driven, distributed systems). Deep understanding of secure-by-design principles, threat modelling, cryptography basics, and modern security practices. Experience with API design, integration patterns, and domain-driven design (DDD) and Event Driven Design. Ability to influence without authority and collaborate effectively across engineering, SRE, product, and leadership teams. Exceptional communication skills, capable of simplifying complex technical topics for diverse stakeholders. Extensive experience with modern programming platforms and frameworks (e.g., Node.js, C# .NET, React). Strong grounding in cloud platforms (AWS/Azure), including networking, identity, observability, and cost optimisation. Desirable: Experience designing solutions in regulated or compliance-driven industries. Background in DevOps, platform engineering, or SRE practices. Experience scaling architectures to support high-growth environments. Certification in cloud or architecture frameworks (AWS SA Pro, Azure Architect Expert, TOGAF, etc.). Benefits & culture

    Part of the Zellis Group, Moorepay is a team of over 500 friendly professionals across four offices in Swinton (Manchester), Sheffield, Birmingham and Kochi (India). We're passionate about making Moorepay a fantastic place to work for every single one of our colleagues. The average length of service at Moorepay is 12 years, which speaks for itself!

    To help make Moorepay such a great place to work, we focus on three things in our company culture: mental health support, maintaining a healthy work/life balance, and equal opportunities and inclusion for all.

    Here's what you'll gain if you join our team: A career packed with opportunity, in a stable and growing company. A comprehensive programme of learning and development. Competitive base salary and annual bonus. 25 days annual leave, with the opportunity to buy more. You'll even get your birthday off as well! Private medical insurance. Life assurance 4x salary. Enhanced pension with up to 8.5% employer contributions. A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure. Read Less
    Apply Now

  • Cloud & Platform Engineering Lead  

    Zellis
    - Manchester
    Apply Now
    About the role Moorepay is transforming. We are a trusted leader in UK... Read More
    About the role

    Moorepay is transforming. We are a trusted leader in UK Payroll and HR solutions, but we aren't resting on our history. We are embarking on a major digital transformation to redefine how businesses manage their most important asset: their people.

    The Cloud & Platform Engineering Lead will ensure the reliability, scalability, and security of our engineering systems. Working closely with the Engineering Manager and Head of Engineering, the Platform Lead will identify priorities to remove friction from engineering teams, streamline processes, and enhance operational excellence. This role combines software engineering principles with systems administration to deliver robust, automated, cost-effective, and secure-by-design solutions.

    Why This Role Matters

    The Cloud & Platform Engineering Lead plays a critical role in ensuring that our AI-driven, cloud-native platform is reliable, observable, secure, and able to scale with the organisation's growth. As we adopt intelligent agents, autonomous workflows, and increasingly complex distributed systems, the Platform Lead ensures that resilience, performance, and operational excellence are built into everything we deliver. By partnering closely with Engineers, Architects, and the Engineering Manager, the SRE defines the patterns, tooling, and automation that enable fast, safe, and repeatable deployments.

    This role safeguards our production environment, drives continuous improvement across CI/CD and observability, and establishes reliability practices that empower autonomous squads to move quickly without compromising stability. The Platform Lead is essential to maintaining customer trust, supporting AI-first innovation, and ensuring our platform remains robust, secure, and highly available on a scale.

    This is a full time, permanent role working on a hybrid basis with 3 days per week in Manchester.


    Key Responsibilities

    Technical & Architectural Leadership Define and deliver cloud and platform architectures aligned with enterprise patterns and security frameworks. Produce Low-Level Designs and ensure alignment with High-Level Designs. Drive adoption of automation, Infrastructure as Code and reusable solution patterns. Provide expert guidance on cloud-native architectures, containerisation and modern engineering practices. Platform Engineering & Delivery Enablement Build, maintain and optimise CI/CD pipelines. Enhance observability through logging, alerting and monitoring. Ensure platform services scale with evolving business demands. Support operational readiness across all environments. Cost Optimisation Lead cost-efficient design, provisioning and operation of cloud and platform services. Implement tagging standards, usage reporting, budget alerts and governance controls. Identify and eliminate underutilised or unnecessary spend. Drive adoption of autoscaling, rightsizing, reserved instances and savings plans. Collaborate with Finance on forecasting and cost reviews. Cloud Capability Leadership Define and evolve the Cloud Delivery Roadmap. Maintain a Cloud Service Catalogue aligned to KPIs and SLAs. Embed continuous improvement across cloud and platform services. Stakeholder Engagement Collaborate with Architecture, Group Technology, Service Management, Product and Portfolio teams. Communicate technical plans, risks and performance updates. Manage third-party cloud partners. People Leadership Lead, coach and develop a high-performing engineering team. Support career development and skills growth. Promote a collaborative and innovative team culture. Skills & experience Proven experience in Cloud, Platform or DevOps engineering roles. Strong experience in Azure and AWS cloud environments. Proven expertise with CI/CD tools (e.g., Azure DevOps, Pipelines, GitHub Actions, Jenkins). Leadership experience, both through delivery and developing technical teams. Expertise in monitoring and observability platforms (e.g., Prometheus, Grafana, Datadog). Proficiency in scripting and automation (Python, Bash, PowerShell). Familiarity with containerisation and orchestration (Docker, Kubernetes). Solid understanding of networking, security, and cost optimisation in cloud environments. Knowledge of cybersecurity principles, secure coding practices, and compliance frameworks. About you A problem-solver with a proactive mindset. Comfortable working in fast-paced, evolving environments. Strong communicator who can bridge gaps between operations, development, and security teams. Passionate about automation, scalability, cost efficiency, and security. Benefits & culture

    Part of the Zellis Group, Moorepay is a team of over 500 friendly professionals across four offices in Swinton (Manchester), Sheffield, Birmingham and Kochi (India). We're passionate about making Moorepay a fantastic place to work for every single one of our colleagues. The average length of service at Moorepay is 12 years, which speaks for itself!

    To help make Moorepay such a great place to work, we focus on three things in our company culture: mental health support, maintaining a healthy work/life balance, and equal opportunities and inclusion for all.

    Here's what you'll gain if you join our team: A career packed with opportunity, in a stable and growing company. A comprehensive programme of learning and development. Competitive base salary and annual bonus. 25 days annual leave, with the opportunity to buy more. You'll even get your birthday off as well! Private medical insurance. Life assurance 4x salary. Enhanced pension with up to 8.5% employer contributions. A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure. Read Less
    Apply Now

  • Engineering Team Leader  

    Zellis
    - Manchester
    Apply Now
    About the role Moorepay is transforming. We are a trusted leader in UK... Read More
    About the role

    Moorepay is transforming. We are a trusted leader in UK Payroll and HR solutions, but we aren't resting on our history. We are embarking on a major digital transformation to redefine how businesses manage their most important asset: their people.

    As the Engineering Team Leader you are a hands-on technical leader responsible for guiding a cross-functional engineering squad to deliver high-quality, secure, and reliable software. Acting as both a principal engineer and a team enabler, this role ensures strong engineering practices, effective delivery, and close collaboration with Product, Architecture, and Site Reliability Engineering teams. You'll support the Engineering Manager in scaling engineering excellence across squads while fostering a culture of aligned autonomy, continuous improvement, and technical craftsmanship.

    Why This Role Matters

    As we scale towards multiple autonomous squads, the Engineering Team Leader plays a crucial role in shaping the engineering culture at the team level, ensuring technical excellence, secure delivery, and strong collaboration across the organisation. You will set the pace, uphold engineering standards, and enable your team to deliver reliable and modern cloud-native services with confidence and autonomy.
    This is a full time, permanent role working on a hybrid basis with 3 days per week in Manchester.


    Key Responsibilities

    Technical Leadership & Delivery Lead the squad in delivering high-quality software, ensuring adherence to secure-by-design and engineering best practices. Own the squad's day-to-day technical direction, ensuring alignment with architectural patterns and technical strategy. Break down complex requirements into actionable engineering tasks and support backlog refinement. Drive predictable delivery through strong Agile practices, partnering with the Engineering Manager and Scrum Master. Conduct code reviews, lead design discussions, and champion technical excellence within the team. Advocate AI tools and solutions to accelerate delivery of high-quality solutions. Engineering Execution & Hands-On Contribution Actively contribute to the codebase, setting the standard for code quality, testing, and documentation. Troubleshooting, incident response, and root-cause analysis for squad-owned services. Promote best practices in cloud-native development, CI/CD, observability, and reliability engineering. Pair-program with engineers, provide technical mentoring, encourage knowledge sharing, supporting engineers to achieve their potential. Identify opportunities to improvement to accelerate delivery, improve quality or reduce technical debt. Squad Leadership & Team Development Foster a healthy team culture built on psychological safety, collaboration, and continuous improvement. Develop squad members with coaching, onboarding, and day-to-day guidance, escalating people issues to the Engineering Manager when needed. Identify skills gaps and support growth and career progression plans for engineers. Encourage learning, experimentation, and adoption of modern engineering practices. Process Ownership & Continuous Improvement Champion efficient engineering processes (exploiting AI tools) and development workflows within the squad. Ensure adherence to SSDLC, coding standards, secure coding practices, and quality gates. Promote and facilitate retrospectives, driving actionable improvements. Shape squad ceremonies and practices in partnership with Scrum Master and Product Owner. Drive a culture of squad self-improvement. Cross-Functional Collaboration Partner with the Solutions Architect to ensure architectural consistency and alignment with strategic design patterns. Work with the Lead SRE to embed reliability, observability, and CI/CD into day-to-day engineering workflows. Collaborate with Product Owners to refine requirements, manage scope, and support prioritisation. Communicate squad progress, risks, and technical challenges to the Engineering Manager and stakeholders. Celebrating success of team achievements. Skills & experience

    Essential Proven experience as a Senior Engineer ideally with tech leadership responsibilities within modern, cloud-native engineering environments. Strong technical skills in modern development frameworks (e.g. Node.js, React.js) and cloud platforms (AWS and/or Azure). Demonstrated ability to lead engineering practices such as code reviews, design sessions, testing, and CI/CD. Solid understanding of Agile delivery methods, DevOps principles, and secure software development practices. Strong communication skills, with the ability to guide, mentor, and collaborate effectively across disciplines. Desirable Experience supporting or leading a squad in a high-growth or regulated environment. Exposure to microservices, event-driven architectures, and distributed system design. Interest in leadership development or mentoring pathways toward Engineering Manager. Benefits & culture

    Part of the Zellis Group, Moorepay is a team of over 500 friendly professionals across four offices in Swinton (Manchester), Sheffield, Birmingham and Kochi (India). We're passionate about making Moorepay a fantastic place to work for every single one of our colleagues. The average length of service at Moorepay is 12 years, which speaks for itself!

    To help make Moorepay such a great place to work, we focus on three things in our company culture: mental health support, maintaining a healthy work/life balance, and equal opportunities and inclusion for all.

    Here's what you'll gain if you join our team: A career packed with opportunity, in a stable and growing company. A comprehensive programme of learning and development. Competitive base salary and annual bonus. 25 days annual leave, with the opportunity to buy more. You'll even get your birthday off as well! Private medical insurance. Life assurance 4x salary. Enhanced pension with up to 8.5% employer contributions. A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure. Read Less
    Apply Now

  • Performance Marketing Manager  

    Zellis
    - Manchester
    Apply Now
    About the role As our Performance Marketing Manager, you will have the... Read More
    About the role

    As our Performance Marketing Manager, you will have the important role of maximising marketing channel success to secure high-quality Sales Qualified Leads for our Business Development team. Overall success will be measured by meeting targets for SQL's as well as other key performance metrics including Customer Acquisition Cost by key channels.
    Responsibilities;


    Performance Strategy, Revenue & ROI Ownership Own the performance marketing strategy across all demand channels, with accountability for SQL volume, quality, CAC and ROI. Plan, forecast and optimise spend across channels to maximise revenue contribution, not just lead volume. Own performance targets for cost per SQL, SQL-to-meeting conversion, and pipeline contribution. Continuously assess incrementality and channel ROI to ensure spend is being deployed where it drives the most commercial value. Demand Generation & Funnel Progression Own all demand generation campaigns designed to move prospects through the funnel from first click to Sales Qualified Lead. Manage bottom-of-the-funnel website performance, including: Conversion rate optimisation, Landing page and call-to-action performance, as well as Traffic strategy into high-intent journeys Channel & Budget Management Own and optimise all CPC activity, including: Campaign structure and optimisation, budget ownership, as well as keyword and landing page improvements Own all CPL partnerships, monitoring supplier performance, ROI and sourcing and onboarding of new CPL Partners
    Work closely with the digital agency to ensure all paid channels and the website are continuously improving against CAC, SQL and revenue targets. Skills & experience Significant experience in Performance Marketing role within the B2B, SaaS sector Budget and CAC management Experience of CPC account management. Proven track record of optimising lead acquisition channels, maximising lead numbers and ROI. Strong understanding of the B2B, SMB/SME buying journey Highly confident at analytics and reporting. Advantageous system experience includes: SEMRush, Google AdWords, WordPress, HubSpot, Google Analytics, Excel, and Hot Jar Benefits & culture

    Part of the Zellis Group, Moorepay is a team of over 500 friendly professionals across four offices in Swinton (Manchester), Sheffield, Birmingham and Kochi (India). We're passionate about making Moorepay a fantastic place to work for every single one of our colleagues. The average length of service at Moorepay is 12 years, which speaks for itself!

    To help make Moorepay such a great place to work, we focus on three things in our company culture: mental health support, maintaining a healthy work/life balance, and equal opportunities and inclusion for all.

    Here's what you'll gain if you join our team: A career packed with opportunity, in a stable and growing company. A comprehensive programme of learning and development. Competitive base salary. 25 days annual leave, with the opportunity to buy more. You'll even get your birthday off as well! Private medical insurance. Life assurance 4x salary. Enhanced pension with up to 8.5% employer contributions. A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure. Read Less
    Apply Now

  • Head of Demand Generation  

    Zellis
    - Manchester
    Apply Now
    About the role As a Head of Demand Generation, you will be responsible... Read More
    About the role

    As a Head of Demand Generation, you will be responsible for leading our efforts in driving qualified pipeline, optimising marketing performance, and delivering short-term revenue impact. You'll own campaign planning, paid media, lifecycle marketing, SEO and pipeline forecasting, working closely with Product Marketing, Brand, and Sales to execute high-performing demand programs.

    This is a critical leadership role in a high-growth marketing team, suited to someone who's both analytical and creative, and thrives in an outcome-driven, cross-functional environment.
    Responsibilities;

    Strategy & Leadership Define the demand generation strategy to hit monthly, quarterly, and annual pipeline targets optimising CAC, ROAS, conversion rates, and funnel health Lead and coach a growing team of paid, campaign, and lifecycle specialists
    Campaign Planning & Execution Build and run integrated, multi-channel campaigns aligned to business priorities
    Drive end-to-end campaign performance: from awareness to MQL and SQL Leads and delivers ABM programme to drive Outbound demand generation, working collaboratively with the Business Development team
    Paid Media Oversee the media plan and manage execution across paid search, paid social, retargeting, and display
    SEO Own the SEO strategy to improve rankings, drive high-intent organic traffic, and support pipeline growth Collaborate with content, web, and brand teams to optimise on-page, technical, and off-page SEO Lifecycle & Nurture Develop and optimise lifecycle journeys across our channels, and marketing automation platforms Improve conversion through segmentation, nurture sequencing, and lead scoring Analytics & Optimisation Define and deliver performance frameworks, dashboards and attribution to enable data-driven decision making across marketing and sales Skills & experience Proven experience leading a Demand Generation or Growth team within the B2B, SaaS sector Demonstrable experience delivering qualified pipeline and revenue growth Hands-on experience with paid media channels, campaign strategy, and marketing automation tools Strong understanding of the full marketing funnel and the B2B, SMB/SME buying journey Proven SEO wins (traffic + pipeline) Significant HubSpot experience Benefits & culture

    Part of the Zellis Group, Moorepay is a team of over 500 friendly professionals across four offices in Swinton (Manchester), Sheffield, Birmingham and Kochi (India). We're passionate about making Moorepay a fantastic place to work for every single one of our colleagues. The average length of service at Moorepay is 12 years, which speaks for itself!

    To help make Moorepay such a great place to work, we focus on three things in our company culture: mental health support, maintaining a healthy work/life balance, and equal opportunities and inclusion for all.

    Here's what you'll gain if you join our team: A career packed with opportunity, in a stable and growing company. A comprehensive programme of learning and development. Competitive base salary. 25 days annual leave, with the opportunity to buy more. You'll even get your birthday off as well! Private medical insurance. Life assurance 4x salary. Enhanced pension with up to 8.5% employer contributions. A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure. Read Less
    Apply Now

  • Marketing Data Analytics Senior Analyst  

    Zellis
    - Cambridgeshire
    Apply Now
    About the role As a Data Analytics Senior Analyst, you will play a piv... Read More
    About the role

    As a Data Analytics Senior Analyst, you will play a pivotal role in transforming raw data into strategic insights that drive decision-making across the organisation. You will be responsible for the design and implementation of analytical solutions while ensuring data integrity, accessibility, and visualisation standards.

    This role requires both a sharp analytical mindset and strong collaboration and management skills, as you will collaborate with cross-functional teams to identify business opportunities, track performance, and optimise outcomes. With a finger on the pulse of emerging technologies and data trends, you'll help shape our data-driven culture and elevate how we understand our customers, prospects, operations, marketing performance and growth.

    In this role your key responsibilities will include but not be limited to: Develop and execute a comprehensive data analytics strategy aligned with business objectives Oversee a junior Data Analyst, providing mentorship and guidance Design and implement a data quality improvement strategy to resolve existing issues Help support the delivery and ongoing optimisations of a centralised marketing dashboard to provide unified visibility into campaign performance Build and automate dashboards to track ROI on marketing campaigns Identify reporting needs and implement automated data flows to reduce manual effort Drive initiatives to reduce data quality issues in HubSpot Build strategies for augmenting and enhancing data, including tech stack recommendations, people-processes, and methods of obtaining first-party data. Ensuring we are compliant with data-practices and laws Work with the Head of Marketing Operations, and CRM Manager to ensure data flows between systems and strive for a 'single source of truth' of data. Provide reporting and insights to help the business make better decisions, and to help track marketing performance and value-add Work with colleagues in the business to improve automation and data collection
    Promote a good data management culture across the business Help to reduce or remove manual reporting practices and improve efficiency Continuing to support the business in any data requests or requirements Skills & experience Strong knowledge of Microsoft Excel, Some experience in system integrations, with expert knowledge of CRM and Marketing Automation systems (preferably NetSuite and HubSpot) Experience in data capture and data management Ability to interpret data, interpret trends and providing recommendations accordingly Excellent verbal and written communication skills at all levels In depth knowledge of marketing tools, metrics, and reporting Strong understanding of the digital marketing landscape Benefits & culture

    At Zellis we create market-leading HR & Payroll products and services, to power exceptional employee experiences so that you and your people do better. Our multi-award-winning products pay over five million employees a year, with almost half (42%) of the FTSE 100, 50% of the top retailers and 30% of the top universities in the UK & Ireland as customers, making us the largest provider of Payroll and HR software and managed services.

    Our vision is to be the clear leader in pay, reward, analytics, and people experiences. We're passionate about creating an environment where people want to join, belong to, and be part of a progressive organisation. Our values, which were defined with input from all of our 2,000 colleagues, we live and breathe every day: Unstoppable together. Always learning. Make it count. Think scale. Our people are critical to our ongoing success; we're proud of our inclusive culture that gives you the platform to grow, challenge the status quo and play a crucial role in further enhancing our market position as the leading provider of HR & Payroll software and services. With Zellis you'll have the chance to stretch and challenge yourself in an environment that's varied, flexible and hugely supportive.

    We also love to reward and recognise our brilliant colleagues. As part of your benefits package, you'll receive: A competitive base salary. 25 days annual leave, plus your birthday off and the opportunity to buy additional holiday. Private medical insurance. Life assurance 4x salary. Enhanced pension scheme with company contributions up to 8.5%. A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure. Read Less
    Apply Now
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