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Yü Group
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  • Supplier Relations Advisor  

    - Nottingham
    Description Reports to: Supplier Relations Team Leader Location: Notti... Read More
    Description Reports to: Supplier Relations Team Leader
    Location: Nottingham
    Working hours: Monday to Friday, 37.5 hours a week 

    To support the Operations Department with support queries within the Supplier Relations Team to support different areas within the business. The role will also include learning & development of day to day support of queries and meeting designated deadlines. This role will provide gaining essential employments skills such as time keeping, organisation, prioritisation & relationship building at all levels. 
    What We Need from Yü Here’s a taste of what you’ll be doing:  Organising and prioritising tickets with business risk in mind  Monitoring internal queries, diagnosing, and rectifying incorrect account discrepancies  Support departmental queries  Assisting with email inbox queries  Assisting with recording written information on systems  Providing support to the Legal Department for case management  Providing support to the Debt Team for dispute resolution  Processing Compliance Payments 
    About Yü  If you have what it takes you could be just what we’re looking for…

    Office 365 – Good Office 365 skills including Excel, PowerPoint & Word Physical Requirements  Communication – Must be able to talk, listen and speak clearly on the telephone   Ambitious – You don’t just want another job, you want a career  Team player – You’re happy to help a fellow colleague, a strong team player, who is flexible and adaptable  Motivated – You have a can-do attitude, who is looking to develop new skills  Time Management – You’re able to manage time effectively, working under pressure and managing multiple deadlines  Friendly – You’re always polite and speak to people with respect - High level of attention to detail and accuracy - With a ‘Can Do’ attitude 

    Yü Come FirstWe have a wide range of benefits for our employees including:   24 days annual leave + bank holidays  Holiday buy – up to 5 additional days  Day off on your birthday  Employee Assistance Programme  Annual salary review  Learning and development opportunities  Enhanced paternity, maternity and adoption policies  Yü made a difference Awards  3 days additional annual leave if you get married/civil partnership etc.  Appointment allowance  Long service recognition  Refer a friend payment  Company sick pay (subject to length of service)  New modern facilities  Death in service and critical illness cover  Plus, many more    #YUMP This position does not fulfil the UK Visas & Immigration sponsorship criteria for Skilled Worker, therefore we can only accept applications from candidates who already have an indefinite right to work in the UK.   If you need any reasonable adjustments to help you apply for a role, please let us know and we will see what we can do.  Yü Energy are one of the UK’s fastest growing business gas, electricity and water suppliers, supplying thousands of companies across the UK. 
    On a mission to shake-up the UK business energy market, our winning combination of expert, personal service and competitive prices are specifically tailored to the needs of commercial customers. Read Less
  • Dual Fuel Commercial Metering Engineer (2 Different Roles)  

    - Greater London
    Description Elite & Non Elite Dual Fuel Commercial Metering Engineer (... Read More
    Description Elite & Non Elite Dual Fuel Commercial Metering Engineer (2 Different Roles) (Elite means you will do all Debt related work including being the Warrant Officer.   Dual Fuel (Non-Elite) means you won’t be the Warrant Officer, and you won’t do any Debt Visits, but you will be the engineer on Warrants) 

    Retention Bonus Scheme: Up to £60,000 payable after three years, subject to overall business performance and individual targets Reports to: Regional Field Manager  Location: Field UK Based - North Circular - London Working hours: 40 hours Monday – Friday 8am – 5pm  We do not operate an on-call (out-of-hours) rota. Instead, the role follows a rotating shift pattern to ensure full operational coverage. All team members are required to commit to and participate in each of the following shifts on a rotational basis:  6:00am – 3:00pm  8:00am – 5:00pm  11:00am – 7:00pm  Flexibility and reliability across all three shift patterns are essential requirements for this position. 

    Salary Options:  Elite Dual Fuel: £43,260 (Realistic earning potential £50K–£55K) Dual Fuel Only (Non-Elite, see above): £38,110 London Elite Dual Fuel: £45,320 London Dual Fuel Only (Non-Elite, no warrant work): £40,170   Overview: We’re growing fast — and we’re offering a choice of career paths to suit different skillsets, ambitions and lifestyles.  Whether you’re looking to join as an Elite Engineer, including Warrant Officer duties, or prefer a Non-Elite Dual Fuel role focused purely on metering without warrant work, we have the right opportunity for you.  This isn’t just another dual fuel position — it’s a chance to be part of a company that’s redefining what it means to be a metering engineer, offering clear progression, industry-leading training, and exceptional rewards.  If you’re technically skilled, customer-focused, and driven to deliver safe, high-quality work, we’d love to hear from you. 
    The Role & What We Need from Yü The Role: You’ll work predominantly in the commercial sector, ensuring the safe and efficient delivery of gas and electricity metering services. 
    Depending on your role choice, you’ll have the opportunity to: 
    Elite Engineers:  Undertake friendly debt resolution visits to support customers.  Alternate between attending Warrants as the on-site engineer and acting as the Warrant Officer (always supported — never solo).  Non-Elite (Dual Fuel Only): Focus purely on technical metering work — no Warrant or debt visits. All engineers will receive full technical support, ongoing mentoring, and opportunities to upskill in areas such as:  Three-Phase  Medium Pressure  Half-Hourly / CT Metering  Gas U16–U40  Future career progression is available to:  Technical Lead  Quality Assessor  Regional Field Manager  What We Need from Yü  Demonstrate a ‘can-do’ attitude and a willingness to take on a variety of field metering tasks.  Take responsibility for the safe installation, exchange, commissioning, removal, and maintenance of metering systems, associated equipment, and communication systems.  Deliver friendly, professional customer interactions, ensuring every visit reflects our values.  Elite Engineers will also undertake Warrant Officer and friendly debt resolution visits (supported by our dedicated back-office team).  Non-Elite Engineers will focus exclusively on core dual fuel metering duties — no warrant or debt-related work.  Maintain compliance with all health and safety regulations, metering standards, and company procedures.  Take accountability for stock, tools, and company vehicle care.  Work collaboratively with colleagues and management to deliver team and business goals.  Be open to ongoing development through technical training and mentoring opportunities. 
    About YüIf you have what it takes you could be just what we’re looking for… 
    Essential Qualifications / Experience:  Smart Metering (Dual Fuel) experience  Industry Qualifications: CMA1/CCN1 + MET1 (or equivalent)  Certificate in Power (Logic or equivalent)  Desirable but not essential:  MET4 – Small commercial gas metering  Current Transformer (CT)  Three Phase  REGT1 – Medium Pressure  Additional Requirements:  UK Driving Licence  Pass a colour blindness test  Pass a DBS check 
    Benefits - Yü Come First We have a wide range of benefits for our employees including:   Retention Bonus Scheme: Up to £60,000 payable after three years, subject to overall business performance and individual targets 24 days annual leave + bank holidays  Holiday buy – up to 5 additional days  Day off on your birthday  Employee Assistance Programme  Annual salary review  Learning and development opportunities  Enhanced paternity, maternity and adoption policies  Yü made a difference Awards  3 days additional annual leave if you get married/civil partnership etc.  Appointment allowance  Long service recognition  Refer a friend payment  Company sick pay (subject to length of service)  New modern facilities  Death in service and critical illness cover  Plus, many more  #YUSmart  This position does not fulfil the UK Visas & Immigration sponsorship criteria for Skilled Worker, therefore we can only accept applications from candidates who already have an indefinite right to work in the UK. 
    If you need any reasonable adjustments to help you apply for a role, please let us know and we will see what we can do.  Yü Energy are one of the UK’s fastest growing business gas, electricity and water suppliers, supplying thousands of companies across the UK. 
    On a mission to shake-up the UK business energy market, our winning combination of expert, personal service and competitive prices are specifically tailored to the needs of commercial customers. Read Less
  • Dual Fuel Commercial Metering Engineer (2 Different Roles)  

    - Kilmarnock
    Description Elite & Non Elite Dual Fuel Commercial Metering Engineer (... Read More
    Description Elite & Non Elite Dual Fuel Commercial Metering Engineer (2 Different Roles) (Elite means you will do all Debt related work including being the Warrant Officer.   Dual Fuel (Non-Elite) means you won’t be the Warrant Officer, and you won’t do any Debt Visits, but you will be the engineer on Warrants) 

    Retention Bonus Scheme: Up to £60,000 payable after three years, subject to overall business performance and individual targets Reports to: Regional Field Manager  Location: Field UK Based - Kilmarnock - KA postcodes Working hours: 40 hours Monday – Friday 8am – 5pm  We do not operate an on-call (out-of-hours) rota. Instead, the role follows a rotating shift pattern to ensure full operational coverage. All team members are required to commit to and participate in each of the following shifts on a rotational basis:  6:00am – 3:00pm  8:00am – 5:00pm  11:00am – 7:00pm  Flexibility and reliability across all three shift patterns are essential requirements for this position. 

    Salary Options:  Elite Dual Fuel: £43,260 (Realistic earning potential £50K–£55K) Dual Fuel Only (Non-Elite, see above): £38,110 London Elite Dual Fuel: £45,320 London Dual Fuel Only (Non-Elite, no warrant work): £40,170   Overview: We’re growing fast — and we’re offering a choice of career paths to suit different skillsets, ambitions and lifestyles.  Whether you’re looking to join as an Elite Engineer, including Warrant Officer duties, or prefer a Non-Elite Dual Fuel role focused purely on metering without warrant work, we have the right opportunity for you.  This isn’t just another dual fuel position — it’s a chance to be part of a company that’s redefining what it means to be a metering engineer, offering clear progression, industry-leading training, and exceptional rewards.  If you’re technically skilled, customer-focused, and driven to deliver safe, high-quality work, we’d love to hear from you. 
    The Role & What We Need from Yü The Role: You’ll work predominantly in the commercial sector, ensuring the safe and efficient delivery of gas and electricity metering services. 
    Depending on your role choice, you’ll have the opportunity to: 
    Elite Engineers:  Undertake friendly debt resolution visits to support customers.  Alternate between attending Warrants as the on-site engineer and acting as the Warrant Officer (always supported — never solo).  Non-Elite (Dual Fuel Only): Focus purely on technical metering work — no Warrant or debt visits. All engineers will receive full technical support, ongoing mentoring, and opportunities to upskill in areas such as:  Three-Phase  Medium Pressure  Half-Hourly / CT Metering  Gas U16–U40  Future career progression is available to:  Technical Lead  Quality Assessor  Regional Field Manager  What We Need from Yü  Demonstrate a ‘can-do’ attitude and a willingness to take on a variety of field metering tasks.  Take responsibility for the safe installation, exchange, commissioning, removal, and maintenance of metering systems, associated equipment, and communication systems.  Deliver friendly, professional customer interactions, ensuring every visit reflects our values.  Elite Engineers will also undertake Warrant Officer and friendly debt resolution visits (supported by our dedicated back-office team).  Non-Elite Engineers will focus exclusively on core dual fuel metering duties — no warrant or debt-related work.  Maintain compliance with all health and safety regulations, metering standards, and company procedures.  Take accountability for stock, tools, and company vehicle care.  Work collaboratively with colleagues and management to deliver team and business goals.  Be open to ongoing development through technical training and mentoring opportunities. 
    About YüIf you have what it takes you could be just what we’re looking for… 
    Essential Qualifications / Experience:  Smart Metering (Dual Fuel) experience  Industry Qualifications: CMA1/CCN1 + MET1 (or equivalent)  Certificate in Power (Logic or equivalent)  Desirable but not essential:  MET4 – Small commercial gas metering  Current Transformer (CT)  Three Phase  REGT1 – Medium Pressure  Additional Requirements:  UK Driving Licence  Pass a colour blindness test  Pass a DBS check 
    Benefits - Yü Come First We have a wide range of benefits for our employees including:   Retention Bonus Scheme: Up to £60,000 payable after three years, subject to overall business performance and individual targets 24 days annual leave + bank holidays  Holiday buy – up to 5 additional days  Day off on your birthday  Employee Assistance Programme  Annual salary review  Learning and development opportunities  Enhanced paternity, maternity and adoption policies  Yü made a difference Awards  3 days additional annual leave if you get married/civil partnership etc.  Appointment allowance  Long service recognition  Refer a friend payment  Company sick pay (subject to length of service)  New modern facilities  Death in service and critical illness cover  Plus, many more  #YUSmart  This position does not fulfil the UK Visas & Immigration sponsorship criteria for Skilled Worker, therefore we can only accept applications from candidates who already have an indefinite right to work in the UK. 
    If you need any reasonable adjustments to help you apply for a role, please let us know and we will see what we can do.  Yü Energy are one of the UK’s fastest growing business gas, electricity and water suppliers, supplying thousands of companies across the UK. 
    On a mission to shake-up the UK business energy market, our winning combination of expert, personal service and competitive prices are specifically tailored to the needs of commercial customers. Read Less
  • Customer Service Specialist – Strategic Partners  

    - Leicester
    Description Reports to: Customer Success Team LeaderLocation: Leiceste... Read More
    Description Reports to: Customer Success Team Leader
    Location: Leicester Office LE3 5BZ
    Working hours: Monday to Friday 08:30-17:00, 37.5 hours a week Salary: £25,000 - £26,000 (Bonus Subject to Performance and KPI’s 

    We are looking to expand our Customer Success Team to our Leicester office, due to continued success & growth and have created an exciting opportunity for an experienced Customer Success Specialist, ensuring an excellent standard of service is provided and maintained to our Yü Energy customers.
     
    Customer Success Specialists ensure that our company delivers the highest quality to our customers by using their skills, expertise, and experience. 

    Our company is growing at a rapid pace so it is an exciting opportunity to join an organisation which can offer a long-term future career. Passionate and motivated people are the power behind our growth so we’re looking to expand our team and you could be part of our success story. 
    What We Need from YüHere’s a taste of what you’ll be doing: 
     Supporting our white label strategic partners through inbound call handling, Complaints support and hand holding customers through our Change of Tenancy process.  Provide solutions to the broad range of written and verbal enquiries raised by customers. Your primary objective will be to deliver a successful first contact resolution wherever possible  Resolving specific customer accounts within agreed service level agreements.  Support the collection and maintenance of customer data to enable efficient servicing of customers.  To develop and maintain a good understanding of the systems and processes available to ensure customer queries are recorded/ noted up accordingly.  To monitor, action and escalate any issue as appropriate in order to ensure all queries raised & third parties are kept informed and updated with progress.  To create accurate records containing all relevant information to enable requests to be resolved to the timelines and standards required.  Liaise with non-customer facing teams to handle complex customer enquiries and resolve the query with the customer.  Proactively recognise opportunities to take customer payments and collect revenue.  Proactively identify sales opportunities to support our white label partners and retaining meter points. Ensure that all customer enquiries are managed, resolved, and closed within agreed timescales.  Managing any customer dissatisfactions, escalations and complaints from beginning to end with a passion for resolving issues. This includes the management of complaints referred to Ombudsman service and EHU.  Investigating and verifying change of tenancy requests following process maps to determine the correct outcome is delivered and minimise risk to the business.  Managing and closing assigned account renewal opportunities, Meter Upgrades, Cash collection and Payment Plans built into your KPIs. 
    About YüIf you have what it takes you could be just what we’re looking for… 

     Sharp – Effective decision-making skills to manage a changing workload.  Proactive - Build strong relationships with other teams across the business.  Office 365 – Good Office 365 skills including Excel, PowerPoint & Word Physical Requirements  Experienced – Previous experience in the Energy Industry would be desirable but not essential.  Practiced – Proven Customer Service experience required.  Great communicator – you have first-rate communication and interpersonal skills.  Ambitious – you don’t just want another job; you want a career opportunity and a chance to work on your personal development.  Analytical – naturally curious, immaculate attention to detail with the ability to spot risks within accounts and offer remedial action.  Motivated – you have a “can do” attitude and love to see success.  Team player – you enjoy working closely with a team to help them develop.  Flexible – you’re a strong team player who can adapt as the role and business develops.  Target Orientated – You have experience in hitting targets, managing your time effectively and identifying sales opportunities. 
    Yü Come FirstWe have a wide range of benefits for our employees including: 24 days annual leave + bank holidays Holiday buy – up to 5 additional days Day off on your birthday Employee Assistance Programme Annual salary review Learning and development opportunities Enhanced paternity, maternity and adoption policies Yü made a difference Awards 3 days additional annual leave if you get married/civil partnership etc. Appointment allowance Long service recognition Refer a friend payment Company sick pay (subject to length of service) New modern facilities Death in service and critical illness cover Plus, many more This position does not fulfil the UK Visas & Immigration sponsorship criteria for Skilled Worker, therefore we can only accept applications from candidates who already have an indefinite right to work in the UK.

     If you need any reasonable adjustments to help you apply for a role, please let us know and we will see what we can do.

    #YULP 

    Yü Energy are one of the UK’s fastest growing business gas, electricity and water suppliers, supplying thousands of companies across the UK. 
    On a mission to shake-up the UK business energy market, our winning combination of expert, personal service and competitive prices are specifically tailored to the needs of commercial customers. Read Less
  • Dual Fuel Commercial Metering Engineer (2 Different Roles)  

    - Stockport
    Description Elite & Non Elite Dual Fuel Commercial Metering Engineer (... Read More
    Description Elite & Non Elite Dual Fuel Commercial Metering Engineer (2 Different Roles) (Elite means you will do all Debt related work including being the Warrant Officer.   Dual Fuel (Non-Elite) means you won’t be the Warrant Officer, and you won’t do any Debt Visits, but you will be the engineer on Warrants) 

    Retention Bonus Scheme: Up to £60,000 payable after three years, subject to overall business performance and individual targets Reports to: Regional Field Manager  Location: Field UK Based - Stockport Working hours: 40 hours Monday – Friday 8am – 5pm  We do not operate an on-call (out-of-hours) rota. Instead, the role follows a rotating shift pattern to ensure full operational coverage. All team members are required to commit to and participate in each of the following shifts on a rotational basis:  6:00am – 3:00pm  8:00am – 5:00pm  11:00am – 7:00pm  Flexibility and reliability across all three shift patterns are essential requirements for this position. 

    Salary Options:  Elite Dual Fuel: £43,260 (Realistic earning potential £50K–£55K) Dual Fuel Only (Non-Elite, see above): £38,110 London Elite Dual Fuel: £45,320 London Dual Fuel Only (Non-Elite, no warrant work): £40,170   Overview: We’re growing fast — and we’re offering a choice of career paths to suit different skillsets, ambitions and lifestyles.  Whether you’re looking to join as an Elite Engineer, including Warrant Officer duties, or prefer a Non-Elite Dual Fuel role focused purely on metering without warrant work, we have the right opportunity for you.  This isn’t just another dual fuel position — it’s a chance to be part of a company that’s redefining what it means to be a metering engineer, offering clear progression, industry-leading training, and exceptional rewards.  If you’re technically skilled, customer-focused, and driven to deliver safe, high-quality work, we’d love to hear from you. 
    The Role & What We Need from Yü The Role: You’ll work predominantly in the commercial sector, ensuring the safe and efficient delivery of gas and electricity metering services. 
    Depending on your role choice, you’ll have the opportunity to: 
    Elite Engineers:  Undertake friendly debt resolution visits to support customers.  Alternate between attending Warrants as the on-site engineer and acting as the Warrant Officer (always supported — never solo).  Non-Elite (Dual Fuel Only): Focus purely on technical metering work — no Warrant or debt visits. All engineers will receive full technical support, ongoing mentoring, and opportunities to upskill in areas such as:  Three-Phase  Medium Pressure  Half-Hourly / CT Metering  Gas U16–U40  Future career progression is available to:  Technical Lead  Quality Assessor  Regional Field Manager  What We Need from Yü  Demonstrate a ‘can-do’ attitude and a willingness to take on a variety of field metering tasks.  Take responsibility for the safe installation, exchange, commissioning, removal, and maintenance of metering systems, associated equipment, and communication systems.  Deliver friendly, professional customer interactions, ensuring every visit reflects our values.  Elite Engineers will also undertake Warrant Officer and friendly debt resolution visits (supported by our dedicated back-office team).  Non-Elite Engineers will focus exclusively on core dual fuel metering duties — no warrant or debt-related work.  Maintain compliance with all health and safety regulations, metering standards, and company procedures.  Take accountability for stock, tools, and company vehicle care.  Work collaboratively with colleagues and management to deliver team and business goals.  Be open to ongoing development through technical training and mentoring opportunities. 
    About YüIf you have what it takes you could be just what we’re looking for… 
    Essential Qualifications / Experience:  Smart Metering (Dual Fuel) experience  Industry Qualifications: CMA1/CCN1 + MET1 (or equivalent)  Certificate in Power (Logic or equivalent)  Desirable but not essential:  MET4 – Small commercial gas metering  Current Transformer (CT)  Three Phase  REGT1 – Medium Pressure  Additional Requirements:  UK Driving Licence  Pass a colour blindness test  Pass a DBS check 
    Benefits - Yü Come First We have a wide range of benefits for our employees including:   Retention Bonus Scheme: Up to £60,000 payable after three years, subject to overall business performance and individual targets 24 days annual leave + bank holidays  Holiday buy – up to 5 additional days  Day off on your birthday  Employee Assistance Programme  Annual salary review  Learning and development opportunities  Enhanced paternity, maternity and adoption policies  Yü made a difference Awards  3 days additional annual leave if you get married/civil partnership etc.  Appointment allowance  Long service recognition  Refer a friend payment  Company sick pay (subject to length of service)  New modern facilities  Death in service and critical illness cover  Plus, many more  #YUSmart  This position does not fulfil the UK Visas & Immigration sponsorship criteria for Skilled Worker, therefore we can only accept applications from candidates who already have an indefinite right to work in the UK. 
    If you need any reasonable adjustments to help you apply for a role, please let us know and we will see what we can do.  Yü Energy are one of the UK’s fastest growing business gas, electricity and water suppliers, supplying thousands of companies across the UK. 
    On a mission to shake-up the UK business energy market, our winning combination of expert, personal service and competitive prices are specifically tailored to the needs of commercial customers. Read Less
  • Dual Fuel Commercial Metering Engineer (2 Different Roles)  

    - Warrington
    Description Elite & Non Elite Dual Fuel Commercial Metering Engineer (... Read More
    Description Elite & Non Elite Dual Fuel Commercial Metering Engineer (2 Different Roles) (Elite means you will do all Debt related work including being the Warrant Officer.   Dual Fuel (Non-Elite) means you won’t be the Warrant Officer, and you won’t do any Debt Visits, but you will be the engineer on Warrants) 

    Retention Bonus Scheme: Up to £60,000 payable after three years, subject to overall business performance and individual targets Reports to: Regional Field Manager  Location: Field UK Based - Warrington Working hours: 40 hours Monday – Friday 8am – 5pm  We do not operate an on-call (out-of-hours) rota. Instead, the role follows a rotating shift pattern to ensure full operational coverage. All team members are required to commit to and participate in each of the following shifts on a rotational basis:  6:00am – 3:00pm  8:00am – 5:00pm  11:00am – 7:00pm  Flexibility and reliability across all three shift patterns are essential requirements for this position. 

    Salary Options:  Elite Dual Fuel: £43,260 (Realistic earning potential £50K–£55K) Dual Fuel Only (Non-Elite, see above): £38,110 London Elite Dual Fuel: £45,320 London Dual Fuel Only (Non-Elite, no warrant work): £40,170   Overview: We’re growing fast — and we’re offering a choice of career paths to suit different skillsets, ambitions and lifestyles.  Whether you’re looking to join as an Elite Engineer, including Warrant Officer duties, or prefer a Non-Elite Dual Fuel role focused purely on metering without warrant work, we have the right opportunity for you.  This isn’t just another dual fuel position — it’s a chance to be part of a company that’s redefining what it means to be a metering engineer, offering clear progression, industry-leading training, and exceptional rewards.  If you’re technically skilled, customer-focused, and driven to deliver safe, high-quality work, we’d love to hear from you. 
    The Role & What We Need from Yü The Role: You’ll work predominantly in the commercial sector, ensuring the safe and efficient delivery of gas and electricity metering services. 
    Depending on your role choice, you’ll have the opportunity to: 
    Elite Engineers:  Undertake friendly debt resolution visits to support customers.  Alternate between attending Warrants as the on-site engineer and acting as the Warrant Officer (always supported — never solo).  Non-Elite (Dual Fuel Only): Focus purely on technical metering work — no Warrant or debt visits. All engineers will receive full technical support, ongoing mentoring, and opportunities to upskill in areas such as:  Three-Phase  Medium Pressure  Half-Hourly / CT Metering  Gas U16–U40  Future career progression is available to:  Technical Lead  Quality Assessor  Regional Field Manager  What We Need from Yü  Demonstrate a ‘can-do’ attitude and a willingness to take on a variety of field metering tasks.  Take responsibility for the safe installation, exchange, commissioning, removal, and maintenance of metering systems, associated equipment, and communication systems.  Deliver friendly, professional customer interactions, ensuring every visit reflects our values.  Elite Engineers will also undertake Warrant Officer and friendly debt resolution visits (supported by our dedicated back-office team).  Non-Elite Engineers will focus exclusively on core dual fuel metering duties — no warrant or debt-related work.  Maintain compliance with all health and safety regulations, metering standards, and company procedures.  Take accountability for stock, tools, and company vehicle care.  Work collaboratively with colleagues and management to deliver team and business goals.  Be open to ongoing development through technical training and mentoring opportunities. 
    About YüIf you have what it takes you could be just what we’re looking for… 
    Essential Qualifications / Experience:  Smart Metering (Dual Fuel) experience  Industry Qualifications: CMA1/CCN1 + MET1 (or equivalent)  Certificate in Power (Logic or equivalent)  Desirable but not essential:  MET4 – Small commercial gas metering  Current Transformer (CT)  Three Phase  REGT1 – Medium Pressure  Additional Requirements:  UK Driving Licence  Pass a colour blindness test  Pass a DBS check 
    Benefits - Yü Come First We have a wide range of benefits for our employees including:   Retention Bonus Scheme: Up to £60,000 payable after three years, subject to overall business performance and individual targets 24 days annual leave + bank holidays  Holiday buy – up to 5 additional days  Day off on your birthday  Employee Assistance Programme  Annual salary review  Learning and development opportunities  Enhanced paternity, maternity and adoption policies  Yü made a difference Awards  3 days additional annual leave if you get married/civil partnership etc.  Appointment allowance  Long service recognition  Refer a friend payment  Company sick pay (subject to length of service)  New modern facilities  Death in service and critical illness cover  Plus, many more  #YUSmart  This position does not fulfil the UK Visas & Immigration sponsorship criteria for Skilled Worker, therefore we can only accept applications from candidates who already have an indefinite right to work in the UK. 
    If you need any reasonable adjustments to help you apply for a role, please let us know and we will see what we can do.  Yü Energy are one of the UK’s fastest growing business gas, electricity and water suppliers, supplying thousands of companies across the UK. 
    On a mission to shake-up the UK business energy market, our winning combination of expert, personal service and competitive prices are specifically tailored to the needs of commercial customers. Read Less
  • Description Elite & Non Elite Dual Fuel Commercial Metering Engineer (... Read More
    Description Elite & Non Elite Dual Fuel Commercial Metering Engineer (2 Different Roles) (Elite means you will do all Debt related work including being the Warrant Officer.   Dual Fuel (Non-Elite) means you won’t be the Warrant Officer, and you won’t do any Debt Visits, but you will be the engineer on Warrants) 

    Retention Bonus Scheme: Up to £60,000 payable after three years, subject to overall business performance and individual targets Reports to: Regional Field Manager  Location: Field UK Based - Hull Working hours: 40 hours Monday – Friday 8am – 5pm  We do not operate an on-call (out-of-hours) rota. Instead, the role follows a rotating shift pattern to ensure full operational coverage. All team members are required to commit to and participate in each of the following shifts on a rotational basis:  6:00am – 3:00pm  8:00am – 5:00pm  11:00am – 7:00pm  Flexibility and reliability across all three shift patterns are essential requirements for this position. 

    Salary Options:  Elite Dual Fuel: £43,260 (Realistic earning potential £50K–£55K) Dual Fuel Only (Non-Elite, see above): £38,110 London Elite Dual Fuel: £45,320 London Dual Fuel Only (Non-Elite, no warrant work): £40,170   Overview: We’re growing fast — and we’re offering a choice of career paths to suit different skillsets, ambitions and lifestyles.  Whether you’re looking to join as an Elite Engineer, including Warrant Officer duties, or prefer a Non-Elite Dual Fuel role focused purely on metering without warrant work, we have the right opportunity for you.  This isn’t just another dual fuel position — it’s a chance to be part of a company that’s redefining what it means to be a metering engineer, offering clear progression, industry-leading training, and exceptional rewards.  If you’re technically skilled, customer-focused, and driven to deliver safe, high-quality work, we’d love to hear from you. 
    The Role & What We Need from Yü The Role: You’ll work predominantly in the commercial sector, ensuring the safe and efficient delivery of gas and electricity metering services. 
    Depending on your role choice, you’ll have the opportunity to: 
    Elite Engineers:  Undertake friendly debt resolution visits to support customers.  Alternate between attending Warrants as the on-site engineer and acting as the Warrant Officer (always supported — never solo).  Non-Elite (Dual Fuel Only): Focus purely on technical metering work — no Warrant or debt visits. All engineers will receive full technical support, ongoing mentoring, and opportunities to upskill in areas such as:  Three-Phase  Medium Pressure  Half-Hourly / CT Metering  Gas U16–U40  Future career progression is available to:  Technical Lead  Quality Assessor  Regional Field Manager  What We Need from Yü  Demonstrate a ‘can-do’ attitude and a willingness to take on a variety of field metering tasks.  Take responsibility for the safe installation, exchange, commissioning, removal, and maintenance of metering systems, associated equipment, and communication systems.  Deliver friendly, professional customer interactions, ensuring every visit reflects our values.  Elite Engineers will also undertake Warrant Officer and friendly debt resolution visits (supported by our dedicated back-office team).  Non-Elite Engineers will focus exclusively on core dual fuel metering duties — no warrant or debt-related work.  Maintain compliance with all health and safety regulations, metering standards, and company procedures.  Take accountability for stock, tools, and company vehicle care.  Work collaboratively with colleagues and management to deliver team and business goals.  Be open to ongoing development through technical training and mentoring opportunities. 
    About YüIf you have what it takes you could be just what we’re looking for… 
    Essential Qualifications / Experience:  Smart Metering (Dual Fuel) experience  Industry Qualifications: CMA1/CCN1 + MET1 (or equivalent)  Certificate in Power (Logic or equivalent)  Desirable but not essential:  MET4 – Small commercial gas metering  Current Transformer (CT)  Three Phase  REGT1 – Medium Pressure  Additional Requirements:  UK Driving Licence  Pass a colour blindness test  Pass a DBS check 
    Benefits - Yü Come First We have a wide range of benefits for our employees including:   Retention Bonus Scheme: Up to £60,000 payable after three years, subject to overall business performance and individual targets 24 days annual leave + bank holidays  Holiday buy – up to 5 additional days  Day off on your birthday  Employee Assistance Programme  Annual salary review  Learning and development opportunities  Enhanced paternity, maternity and adoption policies  Yü made a difference Awards  3 days additional annual leave if you get married/civil partnership etc.  Appointment allowance  Long service recognition  Refer a friend payment  Company sick pay (subject to length of service)  New modern facilities  Death in service and critical illness cover  Plus, many more  #YUSmart  This position does not fulfil the UK Visas & Immigration sponsorship criteria for Skilled Worker, therefore we can only accept applications from candidates who already have an indefinite right to work in the UK. 
    If you need any reasonable adjustments to help you apply for a role, please let us know and we will see what we can do.  Yü Energy are one of the UK’s fastest growing business gas, electricity and water suppliers, supplying thousands of companies across the UK. 
    On a mission to shake-up the UK business energy market, our winning combination of expert, personal service and competitive prices are specifically tailored to the needs of commercial customers. Read Less
  • Debt Enforcement Specialist – Business (B2B)  

    - Leicester
    Description Reports to: Debt Enforcement Manager Location: Leicester L... Read More
    Description Reports to: Debt Enforcement Manager Location: Leicester LE3 5BZ
    Working hours: Monday to Friday, 37.5 hours a week and Part Time Considered. 
    Salary: £28,000 Basic dependant on experience plus Bonus

    If you have extensive experience in Debt Enforcement we would like to hear from you.  This can be experience from the Energy or Financial Services industries.
    We are looking for office-based people to join us with at least 4 years of experience in resolving debt at an enforcement level including commercial Warrant of Entry type work.  

    We’re going places and you can too!  We’re one of the UK’s most successful organisations and we are growing fast.  We provide energy to thousands of commercial businesses across the UK.  We’ve achieved a great deal already and we have even bigger plans.

    Its exciting times and due to further expansion, we’re now looking for super talented and ambitious individuals to join our rapidly growing business and play a core role in in the next phase of our expansion.  You’ll support our operatives out in the field and be responsible for making important decisions on next step action for customers in our Warrant Enforcement journey.  You’ll ensure appropriate enforcement action is taken on customers taking into consideration their ability and intent to pay plus any vulnerabilities if applicable.  You will prepare our Field personnel by giving them all the information they need to achieve successful field debt outcomes.  You will make key decisions on the day of executing Warrants in the field to protect the customer and the business from further debt exposure.

    For us this is a last resort debt mitigation activity and one we always try to avoid through various other activities upstream.  Sometimes it’s the only way we have to help stop customers getting further into debt to avoid making it harder for our customers to become debt free.

    If you are self-motivated and highly disciplined with an agile mentality and a ‘can-do’, solutions focused outlook on life, you could fit in well.

    Positive, motivated people are the power behind our growth.  We want people who are going to help us set the standard in the Energy Debt Recovery industry.  If this sounds like you then you could be part of our success story.

    Passionate and motivated people are the power behind our growth so we’re looking to expand our team and you could be part of our success story.
    What We Need from YüHere’s a taste of what you’ll be doing: Ensuring Field personnel are fully prepared for upcoming field enforcement tasks Ensuring any safety aspects are considered when field personnel visit a customer at a customer’s business site Make quick but highly accurate assessments of what you are being told from field personnel to make effective decisions on field action  Speak to field personnel and customers over the phone to resolve obstacles to resolving debts Ensure precise factual notes are captured on our systems for future reference Flag and escalate complex situations to management for advice and guidance
    About YüIf you have what it takes you could be just what we’re looking for…  Minimum 4 years extensive collections experience including Enforcement/ Warrant Calm and composed – You have a mature head  Assertive not aggressive – You take control of the situation Good decision maker – You listen carefully and make quick accurate decisions under pressure Mature thinker – You have good life skills and experience.  You can see things from different perspectives Commercial thinker – You balance commercial objectives with optimal customer outcomes Intuitive – You establish those customers in genuine payment difficulty versus those who may chose not to pay but have the ability to pay.  You’ll establish how any customer vulnerability impacts a customer’s ability to pay Great communicator – You’re confident and clear on the phone Team player – You’re happy to help a fellow colleague  Motivated and Resilient – you have a can-do attitude and love to learn Friendly – You’re always polite and speak to people with respect Tenacious – You do what you say you’ll do and you’re a stickler for detail Reliable – You can be depended upon


    Yü Come FirstWe have a wide range of benefits for our employees including:  24 days annual leave + bank holidays Generous bonus scheme based on individual and team performance Holiday buy – up to 5 additional days Training and development opportunities to Supervisory and Management positions Training and development opportunities to spend time in our sister business Yu Smart Day off on your birthday Employee Assistance Programme Annual salary review Learning and development opportunities Enhanced paternity, maternity and adoption policies Yü made a difference Awards 3 days additional annual leave if you get married/civil partnership etc. Appointment allowance Long service recognition Refer a friend payment Company sick pay (subject to length of service) New modern facilities Death in service and critical illness cover  Plus, many more
    This position does not fulfil the UK Visas & Immigration sponsorship criteria for Skilled Worker, therefore we can only accept applications from candidates who already have an indefinite right to work in the UK. 
    If you need any reasonable adjustments to help you apply for a role, please let us know and we will see what we can do.  Yü Energy are one of the UK’s fastest growing business gas, electricity and water suppliers, supplying thousands of companies across the UK. 
    On a mission to shake-up the UK business energy market, our winning combination of expert, personal service and competitive prices are specifically tailored to the needs of commercial customers. Read Less
  • Settlements Analyst  

    - Nottingham
    Description Settlements Analyst Reports to: Industry Settlements Manag... Read More
    Description Settlements Analyst 
    Reports to: Industry Settlements Manager 
    Location: Nottingham Head Office 
    Working hours: Monday to Friday, 37.5 hours a week 

    Based in Nottingham, we are looking to expand our Settlements Team due to continued success & growth and have created an exciting opportunity for an experienced industry professional, to help support and optimise our Settlements Performance within the industry. 

    It would be desirable if you had energy industry experience, due to the nature of the role. Our company is growing at a rapid pace so it’s an exciting opportunity to join an organisation which can offer a long-term future career pathway. 

    Passionate and motivated people are the power behind our growth, so we’re looking to expand our team, and you could be part of our success story. 
    What We Need from Yü Here’s a taste of what you’ll be doing: 

    • Have a working knowledge of key principles of Electricity and Gas Settlements that underpin Supplier’s Operation. 

    • Managing internal and external customers and third parties to ensure that our customers’ usage is settled timely and accurately with relevant industry parties. 

    • Assess customers’ accounts to ensure that their usage is in line with amount that has been billed and vice versa and working collaboratively to resolve misalignments. 

    • Monitor and resolve exceptions received from industry regulators i.e., XOSERVE, ELEXON and REC, to ensure that they are resolved timely and at root causes wherever possible. Examples of these exceptions are D0095, D0203, D0310, Elec and Gas Fail Reads and other rejections and corrections tasks. 

    • Work with industry dataflows and large data set and you will be required to understand the structure and their usage. 

    • Experience in building effective working relationships with BSC and Gas agents i.e., DC, DA, MOP, DNOs, MAM, XOSERVE etc., and other stakeholders. 

    • Optimise Industry Settlements Performance for NHH and Gas meters and working with Metering team to improve HH Settlements Performance. 

    • Reduce impacts to P.V.S by aligning records and ensure accuracy of data held by relevant industry parties and our records are up to date. 

    • Be flexible and a strong team player, with a can-do attitude. 

    • Assist Management with ad-hoc queries as required and where appropriate, this may include annual audits and regulatory tasks. 
    About YüIf you have what it takes you could be just what we’re looking for… • Sharp – Effective decision-making skills to manage technical workload. 

    • Experienced – you’ve preferably worked in the energy/metering industry and in a similar role. • Great communicator – you have first-rate communication and interpersonal skills 

    • Ambitious – you don’t just want another job, you want a career opportunity 

    • Analytical – naturally curious, immaculate attention to detail and resolve problems in a logical approach at root cause 

    • Motivated – you have a “can do” attitude and love to see success. 

    • Team player – you enjoy working closely with a team to help them develop 

    • Flexible – you’re a strong team player who can adapt as the role and business develops 
    Yü Come First We have a wide range of benefits for our employees including: 
    • 24 days annual leave + bank holidays • Holiday buy – up to 5 additional days 

    • Day off on your birthday • Employee Assistance Programme 
    • Annual salary review 
    • Learning and development opportunities 
    • Enhanced paternity, maternity and adoption policies 
    • Yü made a difference Awards 
    • 3 days additional annual leave if you get married/civil partnership etc. 
    • Appointment allowance 
    • Long service recognition 
    • Refer a friend payment 
    • Company sick pay (subject to length of service) 
    • New modern facilities 
    • Death in service and critical illness cover 
    • Plus, many more 

     This position does not fulfil the UK Visas & Immigration sponsorship criteria for Skilled Worker; therefore, we can only accept applications from candidates who already have an indefinite right to work in the UK. 
    If you need any reasonable adjustments to help you apply for a role, please let us know and we will see what we can do. 

    Yü Energy are one of the UK’s fastest growing business gas, electricity and water suppliers, supplying thousands of companies across the UK. On a mission to shake-up the UK business energy market, our winning combination of expert, personal service and competitive prices are specifically tailored to the needs of commercial customers. 

    #YUMP


    Yü Energy are one of the UK’s fastest growing business gas, electricity and water suppliers, supplying thousands of companies across the UK. 
    On a mission to shake-up the UK business energy market, our winning combination of expert, personal service and competitive prices are specifically tailored to the needs of commercial customers. Read Less
  • Early Arrears Advisor  

    - Leicester
    Description Reports to: Early Arrears Manager Location: Leicester LE3... Read More
    Description Reports to: Early Arrears Manager
    Location: Leicester LE3
    Working hours: Monday to Friday, 37.5 hours a week 
    Salary: £25,000 - £26000 dependant on experience.
    Bonus: Opportunity to earn £1245 every 3 months.

    Join Our Growing Team and Help Us Lead the Way!

    We’re one of the UK’s most successful energy providers, helping thousands of commercial businesses thrive. We’ve achieved incredible things so far, but we’re only just getting started—and we want you to be part of our exciting journey. 

    Due to our rapid growth, we’re now looking for dynamic, talented individuals to join our team as Early Arrears Advisor. This is not just about handling traditional credit control—it’s about being a key negotiator, building relationships, and delivering results. We need passionate professionals who are ready to take on new challenges, think outside the box, and help us lead the charge in the energy debt recovery sector. 


    At Yü, we’re driven by the belief that positive, motivated people are the key to our continued success. We don’t just want to fill a position; we want to find someone who’s eager to make an impact, be a part of a supportive and dynamic team, and contribute to our ongoing growth. We offer a fantastic work environment, excellent opportunities for professional development, and the chance to earn quarterly performance bonuses! 

    Passionate and motivated people are the power behind our growth so we’re looking to expand our team and you could be part of our success story. 



    What We Need from Yü Here’s a taste of what you’ll be doing: 

    Negotiating with customers: You'll work with commercial customers to resolve overdue debts while maintaining positive, professional relationships.  Developing payment solutions: By understanding customers’ financial situations, you’ll help negotiate sustainable payment arrangements that suit their needs and circumstances.  Managing the debt recovery process: Efficiently progressing debt cases through the treatment paths, accelerating higher-risk cases, and ensuring issues are resolved quickly to prevent further delays.  Collaborating with teams: You'll work closely with both internal and external teams to maintain a unified, efficient approach.  Providing performance updates: Prepare accurate management information to report on your individual performance and success. 
    About Yü  If you have what it takes you could be just what we’re looking for… 

    Strong Negotiation Skills: You’re a natural at negotiating win-win solutions and are adept at managing sensitive conversations with tact and diplomacy.  Previous Experience: While experience as a Credit Controller or Collections Advisor is beneficial, we're open to individuals with strong negotiation skills and customer service backgrounds.  Energy Industry Knowledge: Experience in the energy industry is a bonus but not essential. What matters most is your ability to understand and resolve financial issues effectively.  Communication and Interpersonal Skills: You must be an excellent communicator, able to build rapport and work well with a range of internal and external stakeholders.  Analytical Mindset: You have a keen eye for detail and are naturally curious, using your analytical skills to find solutions and improve processes.  Ambition and Motivation: We’re looking for individuals who see this role as more than just a job. You’re motivated by success and eager to develop both professionally and personally.  Team Spirit: While you’ll take ownership of your responsibilities, you also work well within a team and enjoy collaborating with others to achieve common goals.  Flexibility and Target Focused: You’ll need to be adaptable as the business and role evolve. You’re also results-driven, with a track record of hitting targets and managing your time efficiently.



    Yü Come FirstWe have a wide range of benefits for our employees including:  24 days annual leave + bank holidays Holiday buy – up to 5 additional days Day off on your birthday Employee Assistance Programme Annual salary review Learning and development opportunities Enhanced paternity, maternity and adoption policies Yü made a difference Awards 3 days additional annual leave if you get married/civil partnership etc. Appointment allowance Long service recognition Refer a friend payment Company sick pay (subject to length of service) New modern facilities Death in service and critical illness cover Plus, many more This position does not fulfil the UK Visas & Immigration sponsorship criteria for Skilled Worker, therefore we can only accept applications from candidates who already have an indefinite right to work in the UK.
    If you need any reasonable adjustments to help you apply for a role, please let us know and we will see what we can do.


    #YUMP  Yü Energy are one of the UK’s fastest growing business gas, electricity and water suppliers, supplying thousands of companies across the UK. 
    On a mission to shake-up the UK business energy market, our winning combination of expert, personal service and competitive prices are specifically tailored to the needs of commercial customers. Read Less

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