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• 

  Print & Mailroom Operator  

  Xerox

  [fulltime] - Swindon

  Posted: 06/11/2025

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  General Information Press space or enter keys to toggle section vis... Read More

  General Information Press space or enter keys to toggle section visibility City Swindon State/Province Wiltshire Country United Kingdom Department DELIVERY_ACCOUNT_OPERATIONS Date Wednesday, November 5, 2025 Working time Full-time Ref# 20036652 Job Level Individual Contributor Job Type Experienced Job Field DELIVERY_ACCOUNT_OPERATIONS Seniority Level Entry Level Description & Requirements Press space or enter keys to toggle section visibility About Xerox Holdings Corporation
  For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at .
  OVERVIEW:Responsible for the operational, on-site delivery of print production/facilities management to end-user customers. Activities involve running various print production equipment, organizing and completing customer projects, maintaining customer relationships, and additional tasks including mail delivery and equipment inspections.
  PRIMARY RESPONSIBILITIES:
  Operate office/production equipment Operate standard finishing equipment (e.g. paper cutters, inserters, laminating, and hole punchers)Apply asset tags to office equipment and update databaseClean and maintain office equipment when necessaryDelivery of customer mail within the office or remote locationsDistribute supplies as requiredProblem-solve issues to complete production, delivery, and output requirementsPerform quality inspections before, during, and after the output of each production runPerform operator maintenance on equipmentMaintain reporting logs and information for billingPoint of contact to receive, review and electronically log customer jobsProvide excellent customer service skills
  QUALIFICATIONS, SKILLSETS & ABILITIES:
  High School Diploma or equivalentAbility to work in a team environment well with othersAbility to learn multiple accounts and multiple tasks at accounts and continue daily operations when the main operator(s) are out of the officeBasic technical troubleshooting skillsAble to use PC, perform and demonstrate intermediate use of, MS Office (Word, Excel, PowerPoint, TEAMS)Minimum of one (1) year experience in a Customer Service roleAbility to sort/deliver mailAbility to lift up to 50 pounds
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• 

  Print Operator  

  Xerox

  [fulltime] - Yeovil

  Posted: 17/10/2025

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  Purpose:Bring creativity and precision to life by operating and mainta... Read More

  Purpose:Bring creativity and precision to life by operating and maintaining state-of-the-art print and finishing equipment. In this role, you’ll play a vital part in delivering high-quality printed materials on time, supporting internal teams across the business. You’ll thrive in a fast-paced, collaborative environment where your attention to detail and commitment to excellence help keep our print operations running smoothly and efficiently.Working EnvironmentPrint room producing multiple document types with varied and frequent deadlinesBased on a large Xerox client site with some walking required between buildingsMay require lifting and moving heavy materialsStanding for long periods during shiftsKey Responsibilities:Operate a variety of digital printing machines, wide format printer, 3D printer, CD/DVD Burner, and all finishing equipmentManage print jobs from start to finish, including setup, printing and finishingMonitor print quality and troubleshoot issues with equipment or outputContinuous adherence to SLAs and KPIsMaintain inventory of paper, toner, and other suppliesPerform routine maintenance and cleaning of print equipmentEnsure compliance with health and safety standardsLiaise with internal departments to meet printing needs and deadlinesPerform data entry tasks to maintain accurate records for tracking print jobs, reporting and billing purposesAdhere to customer’s security classifications and associated protocolsCarry out any additional duties as requestedSkills & ExperienceIT literacy, particularly working knowledge of Microsoft OfficeVerbal and written communication skills to engage with stakeholders of the print roomBasic mechanical aptitude and troubleshooting skillsStrong attention to detail and commitment to qualityAbility to manage multiple tasks and prioritise workloadGood communication and customer service skillsAbility to take instructions and follow processesAbility to work as part of a team or on own initiativeFull UK driving licence an advantageAbility to gain SC clearanceExperience operating digital printing equipment is desirable but not essential—full training will be provided#LI-ZD1#LI-ONSITE#INDUS24 Read Less

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• 

  Senior Technical Fleet Associate  

  Xerox

  [fulltime] - Antrim

  Posted: 16/09/2025

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  Purpose:In this role you will be the key point of contact for the clie... Read More

  Purpose:In this role you will be the key point of contact for the client in relation to the Managed Print Services across 2 main hospital area locations combined with some office locations across Co Antrim. You will provide a proactive onsite support service in respect to all printing and scanning issues across a fleet of Xerox Multifunctional Devices. You will be expected to draw on your knowledge of fault finding, repair capabilities and customer service skills. Key elements of the role will be management of client print related issues/escalations and support for all software packages supporting the solution such as XWS, and the wider Xerox tool-suite of software.
  General:
  Has developed specialized skills or is multi-skilled through job-related trainingMay solve problems of a recurring nature, but takes a broad perspective to problems and may identify new, less obvious solutionsCompletes work with a limited degree of supervisionActs as an informal resource for colleagues with less experienceMay lead a team in the performance of a variety of tasks that are generally routineMay have specialized external certification (technical roles)
  
  Primary Responsibilities:
  Diagnose and resolve technical hardware and software issues using Xerox and partner systemsPerform full range of maintenance on assigned products; including first hardware or technical resolution, diagnostics, software loads, installation, removal, retrofit and customer call assistance.Provides remote resolution of the customers technical issue in the first instance, allocation of the cost effective & correct resource/part required to implement the fix utilizing the technical tool suite available in line with SLA/other targetsMonitoring of print and application servers related to the MPS, including print queue creation and maintenance.Provides timely & appropriate escalation of technical and software problems as specified in the “escalation-procedure” to minimize the down-time of machines.Manage call resolve issues in accordance with customers SLA agreement in order to manage customer relations and optimize customer satisfaction.Take responsibility for customer satisfaction through proper use of customer management skills and engage the support of other Xerox personnel as required.Adhere to proper escalation procedures to resolve customer issues.Provide customer training on assigned products in accordance with current field procedures.
  
  Skills and qualifications: 
  Essential skills: 
  Experience managing escalations and closed loop process within a business environmentExposure to industry standard network environmentsWorking knowledge of PC desktop and networking protocols (TCP/IP). Excellent communication skills, written, verbal, and listening Interpersonal skills Able to explain complicated technical concepts to other people with varying levels of technical knowledge/ understandingProblem solving / Process improvement skillsAbility to work on own initiative when required and as part of a remote teamFlexible and able to cope under pressure.Ability to work well as part of a team.Communication – able to effectively communicate using a range of verbal and written communication skills with end users and senior customer contacts including the use of Microsoft Excel/PowerPointCapable of working under pressure, multi-tasking and prioritizing proactively to deadlines.Capable of working under pressure and prioritizing tasksProjects – exposure on mid/large implementations/deployments.Capable of implementing new processes as part of wider project objectives.Especially important is the ability to communicate appropriately within a diverse multi-cultural environment and across the full range of business disciplines.Ability to report progress in an effective and timely mannerEffective at implementing new processes in an efficient way.
  
  Desirable skills:
  At least 3 years proven track record within a service led similar environment.Knowledge and experience of IT operations in medium/large enterpriseProject management/Presentation experience.Understanding of a networked environment, electronic printing processes and document management and production desirableProject management skills Good project/service improvement plan management skills.Effective at implementing new processes in an efficient way.Ability to report progress in an effective and timely manner to local management team.
  
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