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  Contract Service Designer  

  WRK Digital

  [fulltime] - Leeds

  Posted: 31/12/2025

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  Contract Service DesignerLocation: UK Remote (Leeds and London HQ) Con... Read More

  Contract Service Designer
  Location: UK Remote (Leeds and London HQ)
  Contract Type: Inside IR35
  Duration: 3 months
  
  About the Role
  WRK digital are proud to partner with a leading consultancy delivering high-impact projects for the NHS. We are seeking an experienced Service Designer to join the team on an inside IR35 contract. This role will focus on designing and improving services that make a real difference to healthcare delivery and patient outcomes. You could be working one of 3 national level projects that are at a mix of pre-discovery, discivery & BETA stages.
  
  Key Responsibilities Research and understand user needs, behaviours, and pain points through qualitative and quantitative methods. Map and analyse end-to-end service journeys, ecosystems, and touchpoints. Co-design services with users, stakeholders, and cross-functional teams. Translate insights into service concepts, blueprints, and prototypes. Identify opportunities to improve efficiency, usability, and customer satisfaction. Collaborate closely with product managers, UX designers, developers, and business stakeholders. Test, iterate, and refine service solutions based on feedback and data. Support implementation of service designs and ensure alignment with the original intent. Document service standards, principles, and design decisions. Required Skills & Experience Proven experience as a Service Designer in complex, user-centred environments. Strong knowledge of service design methodologies and tools. Experience working on public sector or healthcare projects is highly desirable. Ability to communicate design concepts clearly and influence stakeholders. Familiarity with GDS (Government Digital Service) standards and accessibility principles. Excellent collaboration and problem-solving skills. Desirable Experience with prototyping and design tools (e.g., Figma, Miro). Understanding of policy and regulatory considerations in service design. Background in research and data-driven design approaches. Interested? Contact WRK digital today to learn more and apply for this exciting opportunity to shape services that impact millions across the UK. Read Less

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• 

  Contract Salesforce Developer  

  WRK Digital

  [fulltime] - Leeds

  Posted: 19/12/2025

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  Contract Salesforce Developer (Inside IR35 Contract) Location: UK Remo... Read More

  Contract Salesforce Developer (Inside IR35 Contract) Location: UK Remote - 
  Contract Type: Inside IR35
  Duration: 3 Months
  Day Rate: £475pd About the Role We are seeking an experienced Salesforce Developer to join our consultancy team on an inside IR35 contract. You will be responsible for designing, developing, and delivering high-quality Salesforce solutions that meet business requirements and adhere to best practice. Key Responsibilities Design and develop custom Salesforce solutions using Apex, Lightning Web Components (LWC), Aura, and Visualforce. Configure Salesforce features including workflows, validation rules, flows, reports, and dashboards. Build and maintain integrations using REST/SOAP APIs, Platform Events, and middleware tools. Implement data models, custom objects, fields, and security configurations. Write unit tests ensuring high code coverage and compliance with Salesforce best practice. Participate in code reviews and enforce development standards. Support deployments using Salesforce DX, CI/CD pipelines, and change management processes. Troubleshoot and resolve defects, performance issues, and production incidents. Collaborate with Salesforce Administrators, Product Owners, and business users to refine requirements. Maintain technical documentation and solution designs. Required Skills & Experience Proven experience as a Salesforce Developer with strong knowledge of Apex, LWC, and Visualforce. Hands-on experience with Salesforce configuration and customisation. Strong understanding of Salesforce data model, security, and sharing rules. Experience with API integrations and middleware tools. Familiarity with Salesforce DX, CI/CD, and deployment best practice. Excellent problem-solving skills and ability to work in an agile environment. Strong communication and collaboration skills. Desirable Salesforce certifications (e.g., Platform Developer I/II, Salesforce Administrator). Experience with Aura Components and Platform Events. Knowledge of DevOps tools and automated testing frameworks. Read Less

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