ABOUT THE ROLEYou will be responsible for supporting the provision of facility and property management services to the designated properties in accordance with specifications and KPIs.You will work within established FM and Property Management teams, reporting to the Regional Facilities Manager and ensure there is regular and direct communication with clients. Managing contracted planned/reactive FM service delivery by suppliers and contractors across multiple disciplines as well as ad-hoc works. You will be responsible for the drafting and managing of budgets and expenditure throughout the service charge year. Contracts need to reviewed on a regular basis to ensure value for money, prepare specifications and tender contracts with assistance from relevant consultants where applicable. WHAT MATTERS MOST IN THIS ROLEBuilding and maintaining close professional relationships with clients, occupiers and colleagues is paramount to your success. Pro activeness and going above and beyond is expected. You will assist in the the preparation and management of Service Charge budgets for all multi-let properties on the portfolio, monitor expenditure and annual reconciliations based on RICS and client agreed timelines.Clients may lean on your professional advice and support in connection with value enhancement assets, rent reviews, lettings and lease renewal programmes. Upselling specialist services and utilising knowledge from our Environmental and Sustainability team, Property Management, Building Surveying services and introducing placemaking initiatives alongside our Activate team, will help utilise the professional services we offer.Other duties will include: Manage Health and Safety compliance by all suppliers, ensure permits and permissions of works are raised to cover any contract and ad-hoc works.Assist with management of onsite staff including building managers, site receptionists and security guards- where applicable.Carry out regular property inspections of the common and tenants’ and instruct any remedial works as required. Be available to assist with emergency calls out of hours e.g. liaising with suppliers to ensure urgent attendance.You will assist the RFM with regular contract reviews to ensure value for money WHAT WE EXPECT FROM YOUA proactive, practical, and positive approach to work is required.Excellent and professional communication skills with the ability to build gravitas amongst clients is also paramount. You will have Demonstrable experience in site/facilities management as applicable in the Managing Agent environment. You will be experienced with the all relevant codes or practice and legislation including Service Charge Code of Practice.Enthusiasm and commitment to both client and tenant requirements. Attention to detail, problem-solving and time management skills.Extensive knowledge of PM practices employed by our main competitors.Degree level and or IWFM qualification or equivalent.Qualified to IOSH Level.Hold a full UK driving licenceLocation: Birmingham / Telford / Shrewsbury WHY WORKMAN?Will be expected to attend the office as required.A full-time contract (35 hours a week) offers the core hours of 10am – 4pm, allowing additional flexibility to what time you can start work.Discretionary annual bonus and salary reviews. Healthcare, life insurance & wellness programme.Company car, laptop & phoneLong service additional holidays, your birthday off and an extra day between Christmas and New YearLifestyle benefits to suit you: gym membership, cycle to work, buy and sell holiday to name just a few.Social events throughout the year including a firm wide Christmas party! Generous referral bonus. ABOUT WORKMAN LLPAs the UK’s leading independent commercial property management specialist, Workman has an enviable position within the property industry. We are proud of our longstanding relationships with many of our clients, some of whom we have worked with for more than 25 years. Our clients include leading institutional and sector-specialist investors, private property companies, public sector bodies and a growing number of overseas investors. We pride ourselves on the calibre of our employees and their unique skill sets. For more information on working for Workman please visit
Our People | Workman LLP EQUAL OPPORTUNITIES We are an equal opportunities employer, and it is our policy is to recruit a diverse workforce and follow the guidelines of the Equality Act 2010 This job description does not form part of your contract of employment and the duties may be amended from time to time
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