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Wolters Kluwer
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  • Sales Strategy Manager  

    - London
    About the Role:As a Sales Strategy Manager supporting Corporate Perfor... Read More
    About the Role:As a Sales Strategy Manager supporting Corporate Performance & ESG division, you'll independently execute specialized tasks that enhance the efficiency and quality of our revenue operations. Your expertise will drive the optimization of processes, ensuring our sales teams can deliver outstanding results. Your role will be pivotal in shaping the effectiveness of our revenue operations through meticulous execution and continuous improvement.Responsibilities:Independently manage and improve comprehensive revenue operations projects.Lead the development and optimization of sales compensation plans.Implement and refine advanced sales process methodologies.Conduct in-depth analysis of sales metrics to identify performance trends.Provide expert guidance on sales tools and systems usage.Oversee business planning pipeline management and forecasting.Oversee data integrity initiatives and ensure compliance.Drive process improvements and operational efficiencies.Collaborate with senior leadership on sales strategy execution.Evaluate and recommend new sales technologies and tools.Support team-wide projects to enhance revenue operations effectiveness.Skills:Project Management: Strong skills in leading and managing complex projects.Advanced Data Analytics: High capability in advanced data analysis and interpretation.Sales Compensation Design: Proficiency in developing and optimizing compensation plans.Process Improvement: Ability to implement and manage process improvement initiatives.Technical Expertise: Deep understanding of sales tools, systems, and technologies.Leadership: Capability to provide guidance and mentorship to team members.Strategic Execution: Skills in aligning operations with strategic business goals.Compliance: Thorough understanding of data integrity and compliance requirements.Qualifications:Education: Bachelor’s degree in relevant field; or equivalent experience.Experience:5+ years in Sales Operations, Revenue Operations, or related roles.​Demonstrable experience in delivering advanced sales analysis and business intelligence to Sales Leaders.Skill in leading structured pipeline management and forecasting processes, applying leading and lagging indicators to improve accuracy and robustness.Strong communicator with the ability to craft clear, compelling insights and recommendations that influence senior sales leadership.Adept at building collaborative, productive relationships with senior cross‑functional stakeholders in complex, matrixed environments.Proven ability to build automated, database‑driven workflows and reduce spreadsheet dependence.Proficient in Salesforce, Power BI and experience working with sales analytics platforms, ensuring strong adoption, accurate data integrity, and effective system utilization.Focused on driving process improvements that enhance operational efficiency and strengthen sales operating rhythms.Highly organized, accountable, and willingness to move initiatives forward with precision and clarity.#LI-HybridOur Interview PracticesTo maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.SummaryLocation: GBR - London, Canada SquareType: Full time Read Less
  • Digital Marketing Specialist (Content Marketing)  

    - Greater London
    About the roleTeamMate, a business unit of Wolters Kluwer, is seeking... Read More
    About the roleTeamMate, a business unit of Wolters Kluwer, is seeking an experienced Digital Marketing Specialist focused on content marketing to support our growing risk and compliance business. This role combines strategic content planning with hands-on writing and editing, creating thought leadership articles, technical blog posts, whitepapers, case studies, email campaigns, website copy, and product messaging that help position the business as a trusted resource in the GRC, information security, risk and compliance markets. The ideal candidate is a strong writer, storyteller, and content strategist who can translate complex technical topics into clear, compelling narratives for B2B SaaS audiences. This person will be comfortable creating content directly, developing multi-quarter content roadmaps, managing external writers, and partnering across demand generation, sales, product, and marketing to support the full customer journey. About usWolters Kluwer TeamMate is a global leader in audit management, assurance and GRC software, serving customers in over 150 countries. TeamMate solutions help audit, risk, compliance, controls and GRC teams drive efficiency, insight, and value. This role will support content that educates the market, strengthens brand visibility, and helps differentiate our offerings across the governance, risk, compliance, and information security space. Key responsibilitiesCreate high-value written content, including thought leadership articles, blog posts, case studies, whitepapers, email campaigns, website copy, and product messaging for B2B SaaS audiences Translate complex technical concepts into clear, compelling narratives that resonate with target audiences across the buying journey Develop and execute content strategies for organic SEO, AI discoverability, and social channels to increase brand visibility and recognition among target audiences Build and implement a multi-quarter content strategy that supports authority-building in the GRC, information security, risk, and compliance space Manage external writers and content contributors, including assigning work, editing drafts, refining messaging, and ensuring all content meets quality and brand standards Build editorial calendars, content workflows, and repeatable processes that improve consistency, production velocity, and alignment across channels Develop original research, industry reports, and market insights that educate prospects and help differentiate the business from competitors Repurpose and amplify content into engaging social media posts that extend reach, increase audience engagement, and support brand awareness goals Track content performance metrics, analyze what resonates with audiences, and refine the strategy based on data and campaign insights Partner with demand generation, sales, product, and global marketing teams to ensure content aligns with business goals and supports the full customer journey Support content distribution and promotion strategies across digital campaigns, social media, email, events, and sales enablement channels About youDegree in Marketing, Communications, Journalism, English, or a related field. 3 to 5 years of B2B SaaS content marketing experience, ideally with a portfolio demonstrating multiple content types Exceptional writing and editing skills, with the ability to produce high-quality written content and refine work from external writers Strong content creation skills and the ability to translate technical or complex subject matter into clear, audience-focused narratives Experience building thought leadership programs, content roadmaps, editorial calendars, and full-funnel content strategies Deep understanding of SEO, AI discoverability, organic social strategy, content performance analytics, and data-driven optimization Experience managing freelance writers, agencies, or content contributors while maintaining hands-on involvement in content creation Experience developing social media posts with an understanding of social engagement metrics and content performance analysis Excellent project management and organizational skills, with the ability to manage multiple priorities in a fast-paced environment Self-starter who can work independently, take ownership, and collaborate effectively with cross-functional and remote teams Familiarity with GRC, risk management, information security, or compliance is preferred Experience with marketing automation platforms such as Eloqua or similar tools is a plus Experience with social media and employee advocacy tools such as Sprout Social is preferred Event content strategy, media relations, PR, content distribution, or promotion experience is advantageousOur culture and benefitsAt Wolters Kluwer, we are committed to fostering an inclusive and supportive workplace. We live by our values: Drive Customer Value, Aim High and Deliver Fast, Prioritize What Matters, and Win as a Team.We offer:Flexible working arrangement: 3 days per week remote working and 2 days in the office (located in London, Canary Wharf) Flexible working abroad: Work up to 20 days within twelve months from abroad Recreation & time off: 25 days of vacation (plus time off on public holidays) Show your commitment: 1 additional day off per year for your volunteer work Celebrate together: Summer party, Christmas party, and semi-regular after-work events Company pension plan Promote further development: eLearning via LinkedIn, online language training with goFluent, and other training and further education opportunities Stay healthy: Access to health and wellness programs Other benefits: Private medical insurance, income protection, season ticket loan And more Our Interview PracticesTo maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.SummaryLocation: GBR - London, Canada SquareType: Full time Read Less
  • Part of the Wolters Kluwer’s CP & ESG division, our award-winning CCH... Read More
    Part of the Wolters Kluwer’s CP & ESG division, our award-winning CCH Tagetik expert solution provides the strategic & financial intelligence platform that enables CFOs and their peers, in global enterprises, to propel their strategy with faster and better-informed decisions. CCH Tagetik provides a comprehensive, data-driven, AI-based CPM platform for Financial Close & Consolidation, Extended Planning including financial & operational planning, ESG and Regulatory reporting, and Corporate Tax including Global Minimum Tax. With embedded AI and state-of-the-art governance, the open and extensible platform easily connects leading operational solutions to create enterprise-wide insights, drive growth, and navigate change for our customers to gain the greatest value, today and tomorrowRole SummaryThe Manager of Business Strategy & Analytics reports directly to the Vice President, Strategy, Pricing & Commercial Operations and serves as a key strategic partner in driving the growth, performance, and transformation agenda of the CCH Tagetik business.This role is responsible for supporting the development and execution of business strategy through strategic planning, market intelligence, executive reporting, business intelligence, and advanced analytics. The Manager acts as the strategic and analytical center of excellence for the business, translating market, customer, financial, and operational data into actionable insights that inform executive decision-making and accelerate business outcomes.1. Business Strategy & Strategic PlanningSupport the VP in development, refinement and execution of business growth strategy.Lead annual strategic planning, long-range planning, operating planning and business review processes.Own the business operating rhythm including monthly business reviews, QBRs, strategic planning sessions, KPI governance and executive performance reporting.Conduct market assessments, customer segmentation, industry analysis and competitive intelligence.Develop strategic recommendations and business cases supporting growth initiatives and GTM priorities.Facilitate strategy workshops and scenario planning.Monitor AI, SaaS, cloud and technology trends and assess implications for business strategy.Define and track strategic success metrics.2. Advanced Analytics & Business IntelligenceLead complex analyses across commercial performance, customer behavior, product adoption, pipeline performance and operational efficiency.Develop forecasting models, predictive analytics and scenario-planning frameworks.Drive adoption of business intelligence and AI-enabled analytics tools.Transform complex datasets into executive-ready insights and recommendations.3. Market Intelligence & Competitive InsightsManage structured market intelligence and competitive analysis capabilities.Conduct market sizing, benchmarking, customer and competitor assessments.Provide regular strategic briefings and recommendations to leadership.4. Strategic Initiative Governance & Execution SupportMonitor execution of strategic initiatives and develop KPI frameworks.Track business impact, risks, dependencies and resource requirements.Support governance forums and executive steering committees.5. Executive Decision SupportPrepare executive presentations, business reviews and strategic planning materials.Translate complex challenges into structured analyses and recommendations.Act as a trusted advisor across Sales, Product, Finance, Customer Success, Marketing and Operations.Skills & CapabilitiesStrategic planning and growth strategy.Advanced analytics, forecasting and financial modelling.Business intelligence tools including Power BI, Tableau or similar.Strong knowledge of enterprise software and SaaS business models.Executive communication and stakeholder management.Experience Profile7+ years in business strategy, strategic planning, business operations, analytics, consulting or enterprise SaaS organizations.Proven experience supporting executive leadership and driving data-driven decision-making.Experience in enterprise SaaS, cloud or subscription businesses strongly preferred.EducationBachelor’s degree required; MBA or advanced degree preferred.#LI-HybridOur Interview PracticesTo maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.SummaryLocation: GBR - London, Canada SquareType: Full time Read Less
  • Wolters Kluwer is a global leader in information services and solution... Read More
    Wolters Kluwer is a global leader in information services and solutions for professionals in the finance, tax and accounting, risk and compliance, health and legal sectors. We help our customers make critical decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services. We are looking for a Director, Global Marketing, CP & ESG Corporate Tax​ to join our team.  About the Role:As the Director, Global Marketing, CP & ESG Corporate Tax, you will provide senior leadership to high-level professionals, taking primary responsibility for the performance and results of a major area of the organization's marketing efforts. Your strategic and innovative approach will shape the marketing landscape and drive substantial growth within the organization.Responsibilities:• Provide senior leadership and strategic direction to multiple marketing departments.• Oversee the execution of high-impact marketing initiatives.• Develop and implement long-term marketing strategies aligned with business goals.• Lead cross-functional teams to drive marketing innovation and excellence.• Evaluate and optimize the effectiveness of marketing programs and campaigns.• Build and manage relationships with top-tier industry partners and stakeholders.• Ensure alignment of all marketing activities with the organization's vision and objectives.• Drive the adoption of new technologies and methodologies in marketing.• Oversee complex budget planning and financial analysis for marketing operations.• Represent the marketing function in executive-level meetings and decision-making processes.Skills:• Executive Leadership: Exceptional leadership skills to manage senior managers and high-level professionals.• Innovative Thinking: Ability to drive innovation and stay ahead in marketing trends.• Comprehensive Analysis: Proficiency in conducting extensive market analysis and strategic planning.• Cross-functional Collaboration: Strong skills in leading and coordinating cross-functional teams.• Stakeholder Influence: Expertise in building and maintaining relationships with top-tier stakeholders.• Advanced Budgeting: Advanced skills in budgeting and financial oversight for expansive marketing operations.• Technology Integration: Knowledge of integrating emerging technologies into marketing strategies.• Strategic Alignment: Ability to ensure alignment of marketing activities with organizational goals and vision.If you think that you have the needed requirements click on the apply button to join us and #bethedifference. If making a difference matters to you, then you matter to us.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or any other protected status, in accordance with local regulations.Questions?Please connect with Ligia Henríquez on ligia.virginia.henriquez@wolterskluwer.comWe do no accept applications over email.#Li-HybridOur Interview PracticesTo maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.SummaryLocation: GBR - London, Canada Square; ESP - Madrid, Castellana; ESP-Galicia-Remote; ESP - BarcelonaType: Full time Read Less
  • Associate Director, Sales  

    - Kingsbridge
    About the RoleAt Wolters Kluwer Tax & Accounting (TAA), we are seeking... Read More
    About the RoleAt Wolters Kluwer Tax & Accounting (TAA), we are seeking an experienced Associate Director of Sales to take a key leadership role within our commercial organisation. This position is responsible for leading multiple sales teams and shaping the strategic direction of our TAA sales function. You will oversee performance across several teams and departments, guiding sales managers and senior professionals to deliver strong revenue growth and customer value. This role requires a strategic leader who can translate market insight and product expertise into scalable, high-impact sales execution aligned with regional and global objectives.Key ResponsibilitiesLead, coach, and develop multiple sales teams within the TAA business. Define and execute sales strategies aligned with regional and global Tax & Accounting priorities. Own performance outcomes across assigned teams, ensuring consistent delivery against revenue, pipeline, and growth targets. Partner with marketing, product, and customer success teams to ensure alignment across the full go-to-market model. Use market intelligence, regulatory trends, and competitive analysis to inform strategic planning and positioning. Manage and optimise sales budgets and resource allocation to maximise commercial impact. Drive continuous improvement in sales effectiveness, methodologies, and operational excellence. Build and maintain strong relationships with key enterprise clients, partners, and stakeholders in the tax and accounting ecosystem. Develop and mentor sales managers and senior individual contributors to strengthen leadership capability and succession pipelines. Ensure compliance with internal policies, governance standards, and relevant industry regulations, reporting performance and insights to senior leadership. Skills and CompetenciesLeadership: Proven ability to lead multi-layered sales organisations in a B2B or SaaS environment. Strategic Thinking: Strong capability to design and execute growth strategies in complex markets. Industry Knowledge: Understanding of tax, accounting, or regulatory technology landscapes (preferred). Analytical Skills: Ability to interpret commercial data, market trends, and performance metrics. Client Relationship Management: Strong track record of building and growing enterprise-level relationships. Financial Acumen: Experience managing budgets, forecasting revenue, and delivering against financial targets. Problem Solving: Ability to navigate complex sales cycles and organisational challenges. Innovation: Commitment to improving sales processes, tools, and go-to-market effectiveness. Technical Proficiency: Experience with CRM platforms and sales analytics tools in a data-driven environment. Our Interview PracticesTo maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.SummaryLocation: GBR - KingstonType: Full time Read Less
  • Professional Services Consultant  

    - Kingsbridge
    Join us at Wolters Kluwer and be part of a dynamic global technology c... Read More
    Join us at Wolters Kluwer and be part of a dynamic global technology company that makes a difference every day. We’re innovators with impact. We provide expert software and information solutions that the world’s leading professionals rely on, in the moments that matter most.As part of this mission, we’re looking for a Professional Services Consultant to join our team.About the role:Advance your consulting career as a Consultant in our Consulting Professional Services team. Building on your foundational skills, you’ll take a more active role in project delivery, contributing to a variety of consulting assignments. You will help key project activities and support senior consultants in delivering meaningful solutions. This role provides a collaborative and dynamic environment where you can refine your consulting expertise and expand your professional capabilities.Responsibilities:Provide consultancy on CCH Central, focusing on Accounts Production and Trust Accounts.Deliver internal training to support colleague and organisational development.Maintain and develop training materials, including digital content.Conduct training needs analysis and deliver tailored customer solutions.Draft reports, support presentations, and assist in prototype testing.Participate in customer events, workshops, and product demonstrations.Lead implementations, coordinate project timelines, and manage stakeholder communications.Support quality assurance, drive process improvements, and participate in project reviews.Skills:Advanced Analytical Skills: Conduct detailed data analysis.Enhanced Communication: Improved verbal and written communication.Project Coordination: Basic project management and coordination.Industry Research: Comprehensive industry research capabilities.Documentation: Proficiency in process documentation and reporting.Software Proficiency: Intermediate proficiency in relevant software tools.Team Collaboration: Effective collaborative skills.Customer Engagement: Confident in client engagement and interactions.If you think that you have the needed requirements click on the apply button to join us and be the difference. If making a difference matters to you, then you matter to us.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or any other protected status, in accordance with local regulations.#LI-HybridOur Interview PracticesTo maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.SummaryLocation: GBR - KingstonType: Full time Read Less
  • Business Intelligence Manager  

    - London
    ABOUT THE ROLEAs a Business Intelligence Manager with a focus on CCH T... Read More
    ABOUT THE ROLEAs a Business Intelligence Manager with a focus on CCH Tagetik, you will independently execute specialized tasks that drive high-quality financial and operational insights. You will play a key role in designing, optimizing, and maintaining CCH Tagetik and Health Data Platform/Power BI -based solutions for planning and reporting. Your expertise will support data-driven decision-making, enhance system performance, and foster continuous improvement of financial processes within the organization.RESPONSIBILITIESDesign, develop, and maintain CCH Tagetik applications, including budgeting, forecasting, and financial reporting solutions.Configure and optimize CCH Tagetik data models, cubes, and dimensions to support complex financial planning and analysis scenarios.Develop and maintain ETL processes and data integration workflows, ensuring data accuracy and consistency across source systems.Lead the creation and optimization of CCH Tagetik reports, dashboards, and disclosure outputs for management and statutory reporting.Perform in-depth financial and operational data supporting strategic decision-making.Collaborate with Accounting, FP&A, and IT teams to translate business requirements into scalable solutions.Manage and enhance system performance, including data loads, calculation logic, and process automation.Conduct root cause analysis on data discrepancies and system issues, ensuring reliable outputs.Drive data governance and controls within CCH Tagetik, including validation rules, workflow management, and audit trails.Support system upgrades, releases, and continuous improvement initiatives related to CCH Tagetik platforms.Provide guidance and training to stakeholders on CCH Tagetik functionalities and best practices.Drive further expansion of the Health Data Platform and support the development of Power BI based reporting tools.QUALIFICATIONSBachelor’s degree in IT/Data Technology, Accounting or Finance; IT background preferred.Experience5+ years of related experience with CPM systems.CCH Tagetik Expertise: strong hands-on experience configuring and managing Tagetik applications for planning and reporting.Financial Processes Knowledge: deep understanding of FP&A and financial reporting concepts.Understanding of database, data warehouse, Business Intelligence design & concepts, preferably in a Fabric environmentETL & Data Integration: experience with data imports, transformation rules, and integration with ERP/source systems.Experience creating Power BI datasets and dashboards.SkillsData Modelling: ability to design cubes, dimensions, and financial data structures.Reporting & Disclosure: expertise in building reports and management dashboardsData querying capabilities: development/writing/execution of queriesSystem Optimization: ability to improve performance, automate workflows, and enhance user experience.Analytical Skills: strong capability to perform root cause analysis and derive actionable insights from financial data.Stakeholder Management: ability to communicate complex financial and system concepts to business users.Our Interview PracticesTo maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.SummaryLocation: NLD - Alphen Aan Den Rijn; GBR - London, Canada SquareType: Full time Read Less
  • About the roleTeamMate, a business unit of Wolters Kluwer, is seeking... Read More
    About the roleTeamMate, a business unit of Wolters Kluwer, is seeking an experienced Digital Marketing Specialist focused on content marketing to support our growing risk and compliance business. This role combines strategic content planning with hands-on writing and editing, creating thought leadership articles, technical blog posts, whitepapers, case studies, email campaigns, website copy, and product messaging that help position the business as a trusted resource in the GRC, information security, risk and compliance markets. The ideal candidate is a strong writer, storyteller, and content strategist who can translate complex technical topics into clear, compelling narratives for B2B SaaS audiences. This person will be comfortable creating content directly, developing multi-quarter content roadmaps, managing external writers, and partnering across demand generation, sales, product, and marketing to support the full customer journey. About usWolters Kluwer TeamMate is a global leader in audit management, assurance and GRC software, serving customers in over 150 countries. TeamMate solutions help audit, risk, compliance, controls and GRC teams drive efficiency, insight, and value. This role will support content that educates the market, strengthens brand visibility, and helps differentiate our offerings across the governance, risk, compliance, and information security space. Key responsibilitiesCreate high-value written content, including thought leadership articles, blog posts, case studies, whitepapers, email campaigns, website copy, and product messaging for B2B SaaS audiences Translate complex technical concepts into clear, compelling narratives that resonate with target audiences across the buying journey Develop and execute content strategies for organic SEO, AI discoverability, and social channels to increase brand visibility and recognition among target audiences Build and implement a multi-quarter content strategy that supports authority-building in the GRC, information security, risk, and compliance space Manage external writers and content contributors, including assigning work, editing drafts, refining messaging, and ensuring all content meets quality and brand standards Build editorial calendars, content workflows, and repeatable processes that improve consistency, production velocity, and alignment across channels Develop original research, industry reports, and market insights that educate prospects and help differentiate the business from competitors Repurpose and amplify content into engaging social media posts that extend reach, increase audience engagement, and support brand awareness goals Track content performance metrics, analyze what resonates with audiences, and refine the strategy based on data and campaign insights Partner with demand generation, sales, product, and global marketing teams to ensure content aligns with business goals and supports the full customer journey Support content distribution and promotion strategies across digital campaigns, social media, email, events, and sales enablement channels About youDegree in Marketing, Communications, Journalism, English, or a related field. 3 to 5 years of B2B SaaS content marketing experience, ideally with a portfolio demonstrating multiple content types Exceptional writing and editing skills, with the ability to produce high-quality written content and refine work from external writers Strong content creation skills and the ability to translate technical or complex subject matter into clear, audience-focused narratives Experience building thought leadership programs, content roadmaps, editorial calendars, and full-funnel content strategies Deep understanding of SEO, AI discoverability, organic social strategy, content performance analytics, and data-driven optimization Experience managing freelance writers, agencies, or content contributors while maintaining hands-on involvement in content creation Experience developing social media posts with an understanding of social engagement metrics and content performance analysis Excellent project management and organizational skills, with the ability to manage multiple priorities in a fast-paced environment Self-starter who can work independently, take ownership, and collaborate effectively with cross-functional and remote teams Familiarity with GRC, risk management, information security, or compliance is preferred Experience with marketing automation platforms such as Eloqua or similar tools is a plus Experience with social media and employee advocacy tools such as Sprout Social is preferred Event content strategy, media relations, PR, content distribution, or promotion experience is advantageousOur culture and benefitsAt Wolters Kluwer, we are committed to fostering an inclusive and supportive workplace. We live by our values: Drive Customer Value, Aim High and Deliver Fast, Prioritize What Matters, and Win as a Team.We offer:Flexible working arrangement: 3 days per week remote working and 2 days in the office (located in London, Canary Wharf) Flexible working abroad: Work up to 20 days within twelve months from abroad Recreation & time off: 25 days of vacation (plus time off on public holidays) Show your commitment: 1 additional day off per year for your volunteer work Celebrate together: Summer party, Christmas party, and semi-regular after-work events Company pension plan Promote further development: eLearning via LinkedIn, online language training with goFluent, and other training and further education opportunities Stay healthy: Access to health and wellness programs Other benefits: Private medical insurance, income protection, season ticket loan And more Our Interview PracticesTo maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.SummaryLocation: GBR - London, Canada SquareType: Full time Read Less
  • The Associate Director, Sales Planning Strategy and Operations is resp... Read More
    The Associate Director, Sales Planning Strategy and Operations is responsible for leading the operational strategy, governance, and execution of key initiatives that enable the Global Compensation Center of Excellence (COE). This role will partner with key stakeholders across business units and within the Comp COE. As the operational backbone of the COE, the Associate Director develops scalable processes, knowledge management resources, communications that enhance stakeholder experience and improve operational efficiencies.Key Responsibilities:Lead the global Annual Sales Planning program, overseeing the strategy, governance, and execution of planning activities across regions, divisions and business units, including segmentation, territory design, quota planning, capacity planning, compensation planning, and deployment readiness.Establish and continuously enhance scalable planning frameworks, governance models, processes, and best practices that drive consistency, operational excellence, and alignment across global planning teams and stakeholders.Serve as a strategic advisor and business partner to Revenue Operations, Sales, Service, Finance, HR, Compensation, Technology, and executive leadership, translating complex business requirements into actionable plans, aligning priorities, and ensuring successful execution of critical initiatives.Drive cross-functional program leadership and stakeholder alignment by coordinating Annual Planning workstreams, elevating dependencies and risks, facilitating governance forums, and ensuring accountability for key milestones, decisions, and deliverables.Provide executive-level program management and decision support, developing leadership communications, strategic updates, business reviews, and governance reporting that enable informed decision-making and visibility into planning progress, risks, and outcomes.Advance planning effectiveness through data-driven insights, automation, and continuous improvement, identifying opportunities across people, process, technology, data, and governance while leveraging AI-enabled solutions to accelerate Annual Planning cycles, improve reporting, and strengthen operational maturity.Act as a strategic extension of Sales Planning and Revenue Operations leadership, driving organizational planning, operating cadences, governance activities, executive communications, and special initiatives that improve alignment, execution, and achievement of global planning priorities.Ideal Candidate Profile:Extensive experience in Sales Planning, Revenue Operations, Sales Operations, Business Planning, or related strategic operating functions within a complex global technology or B2B organization.Demonstrated expertise leading large-scale annual planning cycles, including segmentation, territory planning, quota setting, capacity planning, compensation planning, and go-to-market operational readiness.Proven ability to lead complex, cross-functional programs and enterprise initiatives, driving alignment across geographically dispersed teams and stakeholders with competing priorities.Strong executive presence with experience supporting senior leadership, including preparation of executive communications, business reviews, presentations, and strategic recommendations for C-level and senior executives.Exceptional program management, organizational, and operational leadership skills, with the ability to manage multiple concurrent initiatives, navigate ambiguity, and deliver results in fast-paced environments.Experience developing governance frameworks, operating models, KPIs, and performance measurements that improve strategic planning effectiveness, execution quality, and organizational accountability.Strong relationship-building, communication, and influence skills, with a proven track record of partnering across Revenue Operations, Sales, Finance, HR, Compensation, Technology, and regional business leadership.Strategic and analytical mindset with the ability to identify risks, anticipate challenges, uncover opportunities, and translate business objectives into scalable operational solutions.Working knowledge of sales planning and revenue operations ecosystems, including CRM, ERP, SPM/ICM, HRM, and planning platforms such as Xactly Plan, Anaplan, or similar solutions.Experience leveraging automation, analytics, and emerging AI capabilities to improve operational efficiency, decision-making, and planning outcomes.Global business experience supporting teams across EMEA, AMER, APAC, and/or LATAM, with a strong understanding of regional go-to-market and organizational dynamics within highly matrixed environments.Preferred Qualifications:Experience implementing process automation, AI-enabled workflows, or digital transformation initiatives supporting planning, operations, or business execution.#LI-HybridOur Interview PracticesTo maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.SummaryLocation: GBR - London, Canada SquareType: Full time Read Less
  • Join us at Wolters Kluwer and be part of a dynamic global technology c... Read More
    Join us at Wolters Kluwer and be part of a dynamic global technology company that makes a difference every day. We’re innovators with impact. We provide expert software and information solutions that the world’s leading professionals rely on, in the moments that matter most.We are currently looking for a Manager Customer Service EMEA, to join our team. The chosen candidate will be responsible for a team of 8 customer service professionals across the EMEA region and will be based out in London working in an hybrid setup with 2 days at the office per week.Main responsibilities:Leadership & Strategy:Define and execute the support strategy for EMEA, including partner oversight and alignment with global objectives.Lead and develop a high-performing technical support team through coaching, training, and engagement.Drive case deflection and real-time customer response initiatives using advanced digital technologies.Operational Excellence:Oversee front-line support operations, senior leads, and partner networks to ensure timely resolution of incidents and requests in line with SLAs.Monitor and report on key performance metrics, operational trends, and customer insights to the Global Support Director.Implement and maintain support policies, procedures, and tools to uphold service quality.Customer Experience & Escalation Management:Act as the primary escalation point for EMEA support issues, ensuring swift resolution and corrective actions.Champion a white-glove approach for gold-tier accounts, managing relationships and service reviews.Participate in client-facing events and conferences, representing the support function across EMEA.Collaboration & Continuous Improvement:Partner with regional leads in the US and APAC to share best practices and drive global service improvements.Support strategic initiatives and roadmap projects led by the Global Support Director.Enhance internal reporting, analytics, and productivity processes using tools like Power BI and Tableau.Experience & SkillsEssential:Proven experience leading technical support teams and meeting SLA targets.Strong background in IT infrastructure: networks, security, databases, web servers, Windows OS.Demonstrated success in performance management and team development.Skilled in managing escalations and building relationships with blue-chip clients.Proficient in data analytics and reporting tools (e.g. Power BI, Tableau).Familiarity with AI technologies.Desirable:Knowledge of IT security and cloud applications.Fluency in an additional European language (German or French).Personal Attributes:Strong leadership and decision-making capabilities.Excellent communication and presentation skills.Strategic thinker with a passion for innovation and continuous improvement.Highly motivated, customer-focused, and relationship-driven.Able to think creatively and zoom out to see the bigger picture.Qualifications:Bachelor’s degree preferred but not required.Strong, previous experience in management role overseeing mid-to-large support teams.ITIL or equivalent Customer Support/Service Management certification preferred.Our Interview PracticesTo maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.SummaryLocation: GBR - London, Canada SquareType: Full time Read Less

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