Company Detail

Job Openings

• 

  Reservations Advisor (BMW, MINI)  

  Wollaston Motors

  [permanent fulltime] - Northampton

  Posted: 26/11/2025

  Apply Now

  Reservations Advisor (BMW, MINI)Salary: £32,484 OTE per anum (£26,684p... Read More

  Reservations Advisor (BMW, MINI)Salary: £32,484 OTE per anum (£26,684pa Basic Salary + £5,600pa OTE Bonus) You don't need automotive experience to deliver exceptional customer experiences at the William Morgan Group, just plenty of personality and a true passion for our Cars. Working at for the William Morgan Group feels different to other careers - in or outside the automotive world. There's the passion our team have for the Group's world-famous brands. The collective pride in the quality of our design, technology and engineering. The satisfaction that comes from making every customer interaction memorable. And a sense of excitement about the future and what it holds. This is where to follow a career with the most forward-looking brands in automotive. Your duties will include: Maximising both BMW and MINI bookings in the Wollaston and North Oxford Garage workshops by handling incoming enquiries using open questions, overcoming objections and providing excellent levels of customer serviceManage online bookings effectively and contacting customers where appropriate to advise of any changes requiredGenerate more booking opportunities by completing prospecting calls to customers for Services, MOTs and RecallsDelivering outstanding customer service and Manage customers' expectations at all times.  Ensure qualification of customer details in line with our GDPR policies and procedures.Ensure accuracy on each booking created by high levels of attention to detail and active listeningAnswer the customer's incoming phone call within 15 seconds, dealing with the enquiry immediately or transferring to a colleague or another department as appropriate.Listen Your profile: As a reservations advisor, you will have proven experience in customer service and sales in order to meet customer expectations and anticipate their needs with a sense of urgency. You will be someone who is driven by achieving targets, like to use your own initiative to deliver outstanding service to the customer, and have excellent phone, organisational and preparation skills, coupled with a genuine passion for attention to detail.Regular call reviews will be part of this role to ensure a high quality of service and attention to detail is maintained.Ability and willingness to make outbound prospecting calls in order to build customer relationships and generate business.Able to multi-task and switch quickly between tasks, a willingness to learn and develop, and keep up-to-date with technical/product information. 
  Read Less

  Apply Now
• 

  BMW Motorcycle Technician  

  Wollaston Motors

  [permanent fulltime] - Northampton

  Posted: 02/07/2025

  Apply Now

  We're Hiring: Motorcycle Technician | Wollaston BMW MotorradLocation:... Read More

  We're Hiring: Motorcycle Technician | Wollaston BMW MotorradLocation: Wollaston BMW Motorrad, NorthamptonSalary: Up to £33,400 OTEFull-Time | Permanent
  Are you passionate about motorcycles and ready to take your career up a gear? Wollaston BMW Motorrad is looking for a skilled and motivated Motorcycle Technician to join our dedicated team.
  As an authorised BMW Motorrad Centre, we pride ourselves on delivering precision engineering and exceptional customer service.
  What You'll Do:Carry out routine servicing, maintenance, and diagnostics on BMW motorcyclesEnsure all work is completed to the highest standard in line with manufacturer specificationsKeep up-to-date with the latest technical information and trainingDeliver excellent customer service and support a premium brand experience
  What We're Looking For:NVQ Level 2 or 3 in Motorcycle Maintenance or equivalentPrevious experience working with motorcycles A full motorcycle licenceA positive, can-do attitude and a passion for two wheels
  What You'll Get:A competitive salary package with up to £33,400 OTEAccess to ongoing BMW technical training and development at the prestigious BMW AcademyYour birthday offPrivate Health InsuranceLife InsurancePaid time off to volunteerStaff discounts, pension scheme, and more
  Read Less

  Apply Now
• 

  MINI Sales Consultant  

  Wollaston Motors

  [permanent fulltime] - Northampton

  Posted: 10/06/2025

  Apply Now

  Are you passionate about delivering exceptional customer experiences?... Read More

  Are you passionate about delivering exceptional customer experiences? Do you have a flair for sales and a love for iconic cars? Join Wollaston BMW as a MINI Sales Consultant and become part of a brand that's bold, distinctive, and full of personality.
  What You'll Be Doing:As a MINI Sales Consultant, you'll be the face of the brand - inspiring and supporting customers throughout their car-buying journey. From first enquiry to handing over the keys, you'll provide expert advice and build lasting relationships that reflect the values of MINI and Wollaston BMW.
  Key Responsibilities:Engage customers and understand their vehicle needs and lifestyle preferencesDeliver exceptional product knowledge and a seamless sales experienceAchieve sales targets and contribute to team goalsEnsure every customer receives a personal and memorable experience
  What We're Looking For:Previous experience in a customer-facing or sales role in the automotive industryA confident communicator with strong interpersonal skillsMotivated, enthusiastic, and eager to learnFull UK driving licence is essential
  What You'll Get in Return:Competitive salary with OTE of £43,350Your birthday offA Company Car30 days annual leave rising to 32 with service (inc BH's)4 paid days volunteeringLife insuranceOngoing training and career development opportunities at the prestigious BMW AcademyThe chance to work with one of the most recognisable and loved automotive brands and much more.
  Join the MINI adventure at Wollaston BMW. If you're driven, people-focused, and ready to make your mark, we'd love to hear from you. Read Less

  Apply Now

Load more jobs