Company Detail

Wokingham Borough Council
Member Since,
Login to View contact details
Login

About Company

Job Openings

  • Social Care Practitioner - Review Team (Adult Social Care)  

    - Berkshire
    -
    Social Care Practitioner - Review Team (Adult Social Care) Employer: W... Read More
    Social Care Practitioner - Review Team (Adult Social Care) Employer: Wokingham Borough Council
    Salary: £28,598 - £31,023 Per Annum, Plus Benefits
    Location: Wokingham
    Contract: Permanent
    Working Pattern: Full Time
    Hours: 37 hours per week.
    DBS Check: Enhanced
    Closing Date: 18/01/2026 at 23:00
    Reference: 711619 We have an exciting opportunity available for a Social Care Practitioner to join our small, friendly and supportive Review Team (Adult Social Care) here at Wokingham Borough Council, on a full time, permanent basis. As a Social Care Practitioner, you will use a strength-based approach to maximise individual's abilities to live as independently as possible and remain safe in their community. You will work under the supervision of a registered practitioner to undertake direct work with individuals and their carers. Adult Social Care provides a range of interventions to adults who need extra support to stay healthy, play a part in their community and lead as fulfilling a life as possible. This is an excellent opportunity to develop and advance to a Grade 6 once all progression criteria's have been met. This is an exciting opportunity to join an Award-Winning Local Authority, and a service that currently scores third highest in the country following our recent CQC inspection. Wokingham Borough Council has joined Social Care Future (SCF), a growing movement working to transform adult social care. SCF aims to change how people think about care and organise it so that everyone, whatever their age, health, or disability can live in a home they choose, stay connected to what they love, and be part of supportive communities while doing what matters to them. Benefits: Not only is this an excellent opportunity, but it's a fantastic time to join our team. You will receive an extensive range of employee benefits including: Generous Annual Leave entitlement of 27 days (rising by 5 days after 5 years of continued local government service), plus bank holidays Local Government Pension Scheme GP Helpline 7 days a week Employee Assistance Programme with a 24/7 Your Care confidential helpline Free Eye Tests and Flu Vaccines Free Onsite Gym (located at Shute End, Wokingham) Salary Sacrifice Schemes - including Car and Cycle to Work Local & Lifestyle Discounts - savings on shopping, entertainment, restaurants, and more Move through Menopause Course Sports & Social Group Activities - running, football, cricket, and more Learning & Development Opportunities Employee Networks And more! Key responsibilities: Manage your own diary and caseload to complete work in agreed time frames. Complete strength-based reviews of care in line with our statutory duty. Co-ordinate feedback from a range of sources, working with advocates where necessary. Provide written reports and maintain day to day case recording. Have good communication skills to engage with all our residents. Work as part of a team. Candidate requirements: Competent level of IT skills and ability to learn and use adult social care recording system Excellent verbal and written communication skills - including ability to engage with individuals with a diverse range of communication needs Ability to relate to individuals from a diverse range of social, economic, and cultural backgrounds Awareness of the impact of ill health, disability, social disadvantage, and poverty has on and individuals' wellbeing Experience of working in a health or social care setting/ or in a customer facing role. Our Area Wokingham Borough is set in the heart of Berkshire with excellent transport links to Reading and central London. Our area comprises of a vibrant and historical market town, attractive villages, and miles of beautiful countryside. We're home to a range of high performing schools including 69 primary and 21 secondary, a host of international businesses and an incredible community. We have a strong local economy with accelerated growth, a range of excellent public facilities and low levels of crime, offering an exceptional quality of life. Wokingham Borough Council has committed to becoming a Marmot borough to embed prevention, early intervention and address inequalities in all aspects of our work. This is especially important given the significant and continued growth of our Borough and the diversity of its residents. If you're interested in this exciting opportunity, click the link below and apply today. Alternatively, for more information or to arrange an information discussion, please contact Jen Daines via email Closing date: 18th January 2025, 11pm Interview date: TBC Please note that applications will be reviewed on a rolling basis and you may be invited to interview before the closing date. If your application is shortlisted for an interview, you will be required to provide proof of your right to work in the UK at that stage. Additionally, successful candidates must present proof upon receiving a job offer. Please note that all offers are conditional and subject to the satisfactory completion of pre-employment checks. Please be aware that we will be reviewing the applications we receive on a daily basis, and we reserve the right to close the advert early if suitable candidates are identified. Wokingham Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff, other workers and volunteers to share this commitment. All successful candidates for this role will be subject to Disclosure & Barring Service (DBS) checks along with other relevant employment checks. Due to the high volume of applications we receive, we regret that we are unable to respond to every applicant individually. If you do not hear from us within 4 weeks of the application closing date, please assume that your application has not been successful on this occasion. We appreciate your interest in joining Wokingham Borough Council and thank you for taking the time to apply. Wokingham is an equal opportunities employer. How to apply Please apply online via the link provided. Please note, we do not accept CVs submitted without a fully completed online application form. Further information on this vacancy Job Description Read Less
  • Social Worker - Preparing for Adulthood  

    - Berkshire
    -
    Social Worker - Preparing for Adulthood Employer: Wokingham Borough Co... Read More
    Social Worker - Preparing for Adulthood Employer: Wokingham Borough Council
    Salary: £42,839 - £49,282 Per Annum, Plus Benefits
    Location: Wokingham
    Contract: Permanent
    Working Pattern: Full Time
    Hours: 37 hours per week.
    DBS Check: Enhanced
    Closing Date: 18/01/2026 at 23:00
    Reference: 706204/711789 We have an excellent opportunity for a Social Worker to join our award-winning Adult Social Care Team at Wokingham Borough Council on a full-time, permanent basis. As a Social Worker in our Preparing for Adulthood (PfA) Team, you'll support young people with additional needs as they move from childhood into adult life. Working with those aged 14-25 as they navigate key milestones such as education, employment, independent living, health, and community participation. You'll collaborate closely with families, schools, adult services, health partners, and other agencies to ensure a smooth, empowering, and well-coordinated transition to adulthood. You'll be joining an award-winning, forward-thinking service that places young people and their families at the heart of everything we do. Wokingham is a progressive, high-performing council, recently recognised as one of the top local authorities in the country in our latest CQC Local Authority Assessment. We are also proud to be part of the Social Care Future movement, working to transform adult social care so that everyone can live in a home they love, stay connected to what matters, and thrive within their community. You'll be welcomed into a supportive team that works flexibly through a hybrid model, combining home working, office collaboration, and in-person visits with young people and families as needed. We're committed to your professional growth, offering extensive training and development opportunities for those looking to specialise or advance their practice. Hear directly from our team: 'Working with the PfA team is some of the most rewarding work you can do. We champion young people at a crucial turning point, helping them move into adulthood with confidence and possibility. If you want purpose-driven work, real impact and a team that lifts you up - then PfA is where you belong' "If your goal to help young people overcome immediate challenges and foster long term positive change within their lives, and the community surrounding them which aligns with a person-centred approach, the Preparing for Adulthood Team is for you. We collaboratively, as a team, provide support and empowerment to provide self efficacy to allow everyone's best self to shine" Staff Benefits Not only is this an excellent opportunity, but it's a fantastic time to join our team. You will receive an extensive range of employee benefits including: Generous Annual Leave entitlement of 30 days (rising by 5 days after 5 years of continued local government service), plus bank holidays Local Government Pension Scheme (actual contribution details to follow) GP Helpline 7 days a week Employee Assistance Programme with a 24/7 Your Care confidential helpline Free Eye Tests and Flu Vaccines Free Onsite Gym (located at Shute End, Wokingham) Salary Sacrifice Schemes - including Car and Cycle to Work Local & Lifestyle Discounts - savings on shopping, entertainment, restaurants, and more Move through Menopause Course Sports & Social Group Activities - running, football, cricket, and more Learning & Development Opportunities Employee Networks And more! Key responsibilities Work under the Care Act 2014 to assess and review the needs of young people and their carers, offering clear advice and connecting them with the right support to stay safe and well. Take a strengths-based, person-centred approach-building positive relationships and ensuring dignity, culture, communication needs, and individual choices are always respected. Complete risk assessments and develop plans that protect people while promoting independence and positive risk-taking. Identify and respond to concerns about abuse or neglect, contributing to safeguarding enquiries and helping put effective safety plans in place. Make sense of complex situations and work with others to find practical, creative solutions. Work closely with young people, their families, carers, education settings, health partners, and internal teams to gather information, assess needs, and agree the best support options-promoting independence, wellbeing, and sustainable outcomes within the community. Advocate for young people and ensure their voice is heard throughout their transition to adulthood. Candidate requirements Registered Social Worker (SWE) with experience in social care or healthcare settings. Passionate about supporting young people with SEND and complex needs. Skilled in strengths-based, person-centred practice and confident in multi-agency working. Strong knowledge of the Care Act, Children Act, Mental Capacity Act, and transition guidance. Experienced in assessing complex needs and analysing information to develop effective solutions. An empathetic, resilient communicator who can engage creatively with young people and families. Our area Wokingham Borough is a thriving area in the heart of Berkshire, offering great transport links, excellent schools, strong communities, and beautiful countryside. With a growing economy and low crime, it's a great place to live and work. We're also committed to becoming a Marmot Borough, focusing on prevention, early intervention, and reducing inequalities across our diverse community. If you are passionate about helping young people build their best adult futures, we would love to hear from you! For an informal discussion, please contact: Closing date: 18th January 2026, 11pm Interview date: TBC Please note that applications will be reviewed on a rolling basis and you may be invited to interview before the closing date. If your application is shortlisted for an interview, you will be required to provide proof of your right to work in the UK at that stage. Additionally, successful candidates must present proof upon receiving a job offer. Please note that all offers are conditional and subject to the satisfactory completion of pre-employment checks. Please be aware that we will be reviewing the applications we receive on a daily basis, and we reserve the right to close the advert early if suitable candidates are identified. Wokingham Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff, other workers and volunteers to share this commitment. All successful candidates for this role will be subject to Disclosure & Barring Service (DBS) checks along with other relevant employment checks. Due to the high volume of applications we receive, we regret that we are unable to respond to every applicant individually. If you do not hear from us within 4 weeks of the application closing date, please assume that your application has not been successful on this occasion. We appreciate your interest in joining Wokingham Borough Council and thank you for taking the time to apply. Wokingham is an equal opportunities employer How to apply Please apply online via the link provided. Please note, we do not accept CVs submitted without a fully completed online application form. Further information on this vacancy Job Description Read Less
  • Recruitment & Marketing Social Worker, Family Placement Team  

    - Berkshire
    -
    Recruitment & Marketing Social Worker, Family Placement Team Employer:... Read More
    Recruitment & Marketing Social Worker, Family Placement Team Employer: Wokingham Borough Council
    Salary: £42,839 - £49,282 per annum (plus additional £3k Market Supplement)
    Location: Shute End, Wokingham
    Contract: Permanent
    Working Pattern: Full Time
    Hours: 37 hours per week.
    DBS Check: Enhanced
    Closing Date: 11/01/2026 at 23:00
    Reference: 706247 Make a Difference. Change Lives. Become Part of Our Fostering Team. Are you passionate about finding and supporting families who can provide safe, loving homes for children? We're looking for a dynamic Fostering Recruitment Specialist to lead our recruitment efforts and help transform lives. In this role, you will: Lead the fostering recruitment process - from initial enquiries and suitability assessments to professional recommendations. Drive local marketing campaigns - manage social media, website content, and build partnerships with agencies and community organisations to widen our reach. Organise and deliver events - from information sessions to community outreach, including occasional weekend work to attend fairs and promote fostering opportunities. Use your social work insight and safeguarding knowledge to ensure high-quality foster carer approvals. Track and analyse recruitment trends using spreadsheets and digital tools to evaluate campaign performance. We're looking for someone with: Strong communication skills and confidence using IT, social media, and data tracking tools. Creativity, independence, and the ability to work collaboratively as part of a team. A commitment to continuous learning and safeguarding the welfare of children at all times. Why join us?
    You'll be part of a supportive team that values innovation and community engagement, with opportunities to develop professionally while making a real impact on children's lives Salary: £42,839 - £49,282 per annum (plus additional £3k market supplement) Annual Leave: 28 days per annum (increasing to 33 days with 5 years continuous service with a LA) Local Government Pension Supportive and positive team colleagues Experienced and stable management Continuous learning & development available For more information or to have an informal conversation, please contact either hiring manager or recruitment lead Closing date: Sunday 11th January 2026, 11pm Interviews: Tues 20th & Weds 21st January, in person in our offices in Wokingham Please be aware that we will be reviewing the applications we receive on a daily basis, and we reserve the right to close the advert early if suitable candidates are identified. If your application is shortlisted for an interview, you will be required to provide proof of your right to work in the UK at that stage. Additionally, successful candidates must present proof upon receiving a job offer. Please note that all offers are conditional and subject to the satisfactory completion of pre-employment checks. Wokingham Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff, other workers and volunteers to share this commitment. All successful candidates for this role will be subject to Disclosure & Barring Service (DBS) checks along with other relevant employment checks. Due to the high volume of applications we receive, we regret that we are unable to respond to every applicant individually. If you do not hear from us within 4 weeks of the application closing date, please assume that your application has not been successful on this occasion. We appreciate your interest in joining Wokingham Borough Council and thank you for taking the time to apply. Wokingham is an equal opportunities employer. Read Less
  • Local Evidence Lead, Children's Services  

    - Berkshire
    -
    Local Evidence Lead, Children's Services Employer: Wokingham Borough C... Read More
    Local Evidence Lead, Children's Services Employer: Wokingham Borough Council
    Salary: £59,009 - £64,673 per annum, plus benefits
    Location: Shute End, Wokingham
    Contract: Contract
    Working Pattern: Full Time
    Hours: 37 hours per week.
    DBS Check: Enhanced
    Closing Date: 11/01/2026 at 23:00
    Reference: 713335 Local Evidence Lead - Children's Services Salary (Grade 11): £59,009 - £64,673 per annum Help us put the best evidence into practice-locally, thoughtfully, and with impact.
    We're seeking an experienced, strategic Evidence & Practice Lead to drive evidence-informed decision-making across Children's Services in Wokingham. You'll work at the heart of our system-advising senior leaders and partners, shaping locally relevant research and tools, and championing a culture where data, insight, and lived experience combine to improve outcomes for children and families. What you'll do Advise senior leaders & partners on increasing evidence use and embedding evidence-based practice-tailored to Wokingham's diverse socio-economic and demographic profile, changing population, and areas of specific need. Design and deliver localised research & evidence products to address gaps across the Children's Services system, translating insights into delivery plans and service improvements. Provide system leadership to embed evidence-use across Children's Services and multi-agency partnerships, building capability and setting standards. Champion evidence-led practice, empowering leaders and teams to critically engage with research and make informed decisions. Work in partnership with Foundations (the Government-appointed What Works Centre for Children & Families) to implement locally relevant recommendations from Practice Guides and the Foundations Guidebook. Collaborate across Insight & Intelligence, Strategy, Transformation & Commissioning, and Public Health to apply evidence in the design and delivery of effective services. Build communities of practice and use events, webinars, and networks to promote best practice, share learning across neighbouring authorities, and contribute to regional/national knowledge exchange. Integrate local insights and data-including Wokingham's JSNA, feedback from children and families, and demand/trend analysis-into commissioning and the selection of evidence-based interventions. Why Wokingham? Generous Annual Leave - 31 days annual leave (rising by 5 days after 5 years of continued local government service), plus bank holidays Local Government Pension Scheme GP Helpline - Available 7 days a week Employee Assistance Programme - Including a 24/7 Your Care Helpline Free Eye Tests and Flu Vaccines Free Onsite Gym - Located at Shute End Offices, Wokingham Local & Lifestyle Discounts - Save on shopping, entertainment, dining out & more Move through Menopause Course Sports & Social Group Activities - Including running, football, cricket & more Learning & Development Opportunities Employee Networks And more! Join a forward-thinking council that values insight, innovation, and partnership. You'll have the autonomy to shape the evidence agenda locally, the support of dedicated teams across the system, and the opportunity to make a measurable difference to children's lives. Closing date: Sunday 11 th January 2026 at 11pm Interview Date: TBC For an informal discussion about this role, please contact: Whilst this is a fixed term contract appointment, for anyone already employed by Wokingham Borough Council this would be classed as a secondment if successful. Therefore, the usual permission requests for secondments apply and you must speak to your line manager in the first instance before applying. If your application is shortlisted for an interview, you will be required to provide proof of your right to work in the UK at that stage. Additionally, successful candidates must present proof upon receiving a job offer. Please note that all offers are conditional and subject to the satisfactory completion of pre-employment checks. Please be aware that we will be reviewing the applications we receive on a daily basis, and we reserve the right to close the advert early if suitable candidates are identified. Wokingham Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff, other workers and volunteers to share this commitment. All successful candidates for this role will be subject to Disclosure & Barring Service (DBS) checks along with other relevant employment checks. Due to the high volume of applications we receive, we regret that we are unable to respond to every applicant individually. If you do not hear from us within 4 weeks of the application closing date, please assume that your application has not been successful on this occasion. We appreciate your interest in joining Wokingham Borough Council and thank you for taking the time to apply. Wokingham is an equal opportunities employer. Read Less
  • We currently have an opportunity for a Service Delivery Officer within... Read More
    We currently have an opportunity for a Service Delivery Officer within the Multi Agency Safeguarding Hub (MASH) which also supports the Referral and Assessment Team on a permanent part time basis of 22.5 hours per week. The hours required are 9-5 Wednesday, Thursday and Friday.The role is rewarding, varied and fast paced; our main duties are to ensure that all referrals are processed and passed through to the MASH in a timely manner ensuring all statutory deadlines are met, the referrals can be made via email or phone and can come from all areas of the community from professionals and members of the public, these can be for Early Intervention support through to high risk child protection concerns. As this team is the first point of contact for all areas of Children’s Services and the supports that are on offer, keys skills are required to include time management, flexibility, adaptability and attention to detail with good communication being the driving force behind why we can continue to provide a high level of support to an ever-expanding busy service. We work closely with the MASH and Social Care teams ensuring we are available at often short notice to provide support for child protection meetings, with arranging and providing concise minutes within timescales, and general office administrative duties to include communication with families and professionals on case outcomes. This is a hybrid position; office cover is required Monday to Friday on a rotational basis and the expectation is that at least 2 days per week are in the office with the remaining time working from home. The successful applicant will be expected to work mainly in the office for the first 2 weeks to familiarise themselves with work and the team. We are looking for dynamic forward-thinking individual who is used to working to strict deadlines and performing under pressure as well as the ability to drive forward change and improve work processes. Organisational and prioritisation skills are a must along with the ability to make decisions and deal with highly confidential information. Full training and support will be given for this role. ⭐Staff Benefits⭐ Not only is this an excellent opportunity, but it’s a fantastic time to join our team. You will receive an extensive range of employee benefits including: ⭐Generous Annual Leave  ⭐Local Government Pension Scheme  ⭐GP Helpline - Available 7 days a week ⭐Employee Assistance Programme – Including a 24/7 Your Care Helpline ⭐Free Eye Tests and Flu Vaccines ⭐Free Onsite Gym - Located at Shute End Offices, Wokingham ⭐Local & Lifestyle Discounts - Save on shopping, entertainment, dining out & more ⭐Move through Menopause Course ⭐Learning & Development Opportunities ⭐Employee Networks ⭐And more! If this is you and you are interested in working in a busy environment where no two days are the same, knowing that what you do contributes to making a difference then please apply. Please be aware that we will be reviewing the applications we receive on a daily basis, and we reserve the right to close the advert early if suitable candidates are identified. Closing Date: Sunday 18th January 2026, 11pm Interview Date: TBC Read Less
  • Technology Support Apprentice  

    - Wokingham
    We have an excellent opportunity available for a Technology Support Ap... Read More
    We have an excellent opportunity available for a Technology Support Apprentice to join our DDaT (Digital, Data and Technology) Team here at Wokingham Borough Council, on a full-time, 2 year fixed term contract.As the Technology Support Apprentice, you will provide support to internal staff in the administration of duties centred around resolving non-complex requests such as application and account access, assist in duties relating to the day to day operation of the councils computer systems and ensure IT assets are accounted for and in working condition before allocation and use. Apprenticeship The successful candidate will undertake the Level 3 Information Communication Technician Apprenticeship with LDN. We’re looking for candidates who are confident using Microsoft Office and similar applications, and willing to learn new IT systems. You’ll need to be an excellent communicator, self-motivated, and have strong attention to detail. ⭐Staff Benefits⭐ Not only is this an excellent opportunity, but it’s a fantastic time to join our team. You will receive an extensive range of employee benefits including: ⭐Generous Annual Leave – 25 days annual leave (rising by 5 days after 5 years of continued local government service), plus bank holidays ⭐Local Government Pension Scheme  ⭐GP Helpline - Available 7 days a week ⭐Employee Assistance Programme – Including a 24/7 Your Care Helpline ⭐Free Eye Tests and Flu Vaccines ⭐Free Onsite Gym - Located at Shute End Offices, Wokingham ⭐Local & Lifestyle Discounts - Save on shopping, entertainment, dining out & more ⭐Move through Menopause Course ⭐Sports & Social Group Activities - Including running, football, cricket & more ⭐Learning & Development Opportunities ⭐Employee Networks ⭐And more! Key Responsibilities: Act as a single point of contact for phone calls and emails from staff regarding IT issues and queries, including receiving, logging and managing calls from internal staff Publishing support documentation to assist staff with requests for information, maintaining the Council’s IT knowledge base and maintaining the IT intranet pages Apply technical skillset to assist the delivery of the IMT Service Ensuring that all IT Assets which are no longer fit for purpose of re-use are securely stored until can be disposed of Ensuring that Laptops and Smartphones are clean and fit for purpose before being allocated and worked on. Contribute to project work, supporting the wider team, as and when required Candidate Requirements: Excellent verbal and written communication skills Basic understanding of computer support Knowledge of Microsoft Products Good organisational skills Ability to work as part of a team Apprenticeship Requirements: You must have been a UK, EEA, or EU resident for at least the past three years to undertake this training programme. If you do not have a Level 2 or equivalent in Maths and English, you will be required to work towards achieving these qualifications as part of your apprenticeship. Our Area: Wokingham Borough is set in the heart of Berkshire with excellent transport links to Reading and central London. Our area comprises of a vibrant and historical market town, attractive villages, and miles of beautiful countryside.  We’re home to a range of high performing schools, a host of international businesses and an incredible community. The borough has a strong local economy with accelerated growth, a range of excellent public facilities and low levels of crime, offering an exceptional quality of life.  Click the link below and Apply Today! Alternatively, for more information or to arrange an informal discussion about the role, please contact Rory Kirkpatrick via (Strictly no agencies). Read Less
  • Quality Assurance and Safeguarding Team ManagerSalary: £59,009 - £64,6... Read More
    Quality Assurance and Safeguarding Team ManagerSalary: £59,009 - £64,673 + £3k Market Supplement
    Contract: Permanent Join a passionate safeguarding team and help make a real difference for children and families in Wokingham. We’re looking for an experienced Manager to provide expert leadership for two key statutory processes: Child Protection Conferences and Independent Reviewing of Plans for Looked After Children. This is a pivotal role in ensuring high-quality practice, compliance with legislation, and improved outcomes for children and families. About the role: Lead and manage the Child Protection Chairs and Independent Reviewing Officers (IROs), providing supervision, mentoring, and professional development. Oversee allocation of cases, workload management, and ensure efficient administrative systems. Drive performance against KPIs and lead service improvements. Work collaboratively with partner agencies to strengthen safeguarding practice and outcomes. Provide expert advice on legislation, guidance, and best practice, and lead implementation of changes and training. Represent the service at complex multi-agency meetings and contribute to strategic developments. Manage complaints, data breaches, and issues of practice promptly and effectively. Who we’re looking for: We’re seeking a qualified Social Worker registered with Social Work England, with substantial post-qualifying experience in child protection and looked-after children services. You’ll have proven ability to manage complex cases, chair challenging meetings, and lead multi-agency work, alongside strong leadership, organisational, and communication skills. Expert knowledge of safeguarding legislation, policy, and best practice is essential, as well as the ability to set standards, monitor performance, and deliver high-quality services. Ideally, you’ll also bring experience in change management, delivering training, and developing policies and procedures. Why Wokingham: Wokingham Children’s services are currently transitioning through a planned phase of transformation. Our refreshed structure presents excellent new opportunities for innovative & dynamic professionals. If you have a passion to make a real difference in shaping positive outcomes for children, young people and families in Wokingham, we want to hear from you. Read Less
  • Children's Services Customer Relations Manager  

    - Wokingham
    Are you passionate about improving the experiences of children, young... Read More
    Are you passionate about improving the experiences of children, young people, and families? Do you thrive on driving service improvement, championing customer voice, and shaping a culture of transparency and learning?If so, this is your opportunity to make a real difference at the heart of Children’s Services. We have a fantastic opportunity available for a Customer Relations Manager to join our Children's Services Team at Wokingham Borough Council, on a full time, permanent basis. As the Customer Relations Manager you will be the champion for how our services engage with families, resolve concerns, and use feedback to evolve. You’ll work alongside senior leaders, frontline teams, community partners and families to ensure that Children’s Services remains open, responsive and committed to learning. We are seeking an enthusiastic and influential Customer Relations Manager to lead the strategic development and operational delivery of our Children’s Services Complaints Framework across Social Care and SEND. This role is central to strengthening how our services engage with families, resolve concerns, and use feedback to evolve. ⭐Staff Benefits⭐
    Not only is this an excellent opportunity, but it’s a fantastic time to join our team. You will receive an extensive range of employee benefits including: ⭐Generous Annual Leave entitlement of 31 days (rising by 5 days after 5 years of continued local government service), plus bank holidays
    ⭐Local Government Pension Scheme 
    ⭐GP Helpline 7 days per week
    ⭐Employee Assistance Programme with a 24/7 Your Care confidential helpline
    ⭐Free Eye Tests and Flu Vaccines
    ⭐Free Onsite Gym (located at Shute End, Wokingham)
    ⭐Salary Sacrifice Schemes – including Car and Cycle to Work
    ⭐Local & Lifestyle Discounts – savings on shopping, entertainment, restaurants, and more
    ⭐Move through Menopause Course
    ⭐Sports & Social Group Activities – running, football, cricket, and more
    ⭐Learning & Development Opportunities
    ⭐Employee Networks
    ⭐And more! Key responsibilities: - Lead and manage the statutory Children’s Services complaints and representations process across Social Care and SEND. - Act as the primary point of contact for complaints, MP/Councillor enquiries, LGSCO investigations and complex customer issues. - Ensure compliance with all statutory timescales and regulatory requirements. - Provide expert guidance, training and leadership to teams around effective complaints handling and a culture of learning. - Transform feedback into insight, driving improvements in policy, practice, systems and service culture. - Develop and present key performance metrics to senior leaders. - Work collaboratively with partners including the Local Offer Coordinator, SEND Voices, CAN Network and SENDIASS. - Promote open, accessible engagement with families through community events, webinars and drop‑ins. - Act as a SEND subject matter specialist. - Supporting with identifying and celebrating compliments and good practice Candidate requirements: Essential: - Degree-level qualification or equivalent experience. - Experience in partnership working and stakeholder management. - Track record of driving customer‑focused service improvements. - Strong communication skills. - Ability to analyse data and influence decision-making. - Understanding of the SEND landscape and relevant legislation. Desirable: - Management qualification. - Experience in large or political organisations. - Experience benchmarking good practice in complaints. Additional Information - Enhanced DBS required. - Some lone working and travel required. - Work with children and vulnerable adults is involved. About Wokingham
    Wokingham Borough sits in the heart of Berkshire, close to Reading and London, with great transport links. It’s a safe and thriving place to live and work, with good schools, open countryside, and a strong sense of community. Ready to Make an Impact? Apply today and help build a service where every child’s experience matters For an informal chat, please contact Sara James, Head of Quality Assurance & Safeguarding via email - sara.james@wokingham.gov.uk Closing Date: 11th January 2026, 11pm Interview Date: 19th January 2026  If your application is shortlisted for an interview, you will be required to provide proof of your right to work in the UK at that stage. Additionally, successful candidates must present proof upon receiving a job offer.  Please note that all offers are conditional and subject to the satisfactory completion of pre-employment checks. Please be aware that we will be reviewing the applications we receive on a daily basis, and we reserve the right to close the advert early if suitable candidates are identified. Wokingham Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff, other workers and volunteers to share this commitment. All successful candidates for this role will be subject to Disclosure & Barring Service (DBS) checks along with other relevant employment checks. Due to the high volume of applications we receive, we regret that we are unable to respond to every applicant individually. If you do not hear from us within 4 weeks of the application closing date, please assume that your application has not been successful on this occasion. We appreciate your interest in joining Wokingham Borough Council and thank you for taking the time to apply. Wokingham is an equal opportunities employer. Read Less
  • Programme Manager - Productivity  

    - Wokingham
    We have a fantastic opportunity for an experienced Programme Manager –... Read More
    We have a fantastic opportunity for an experienced Programme Manager – Productivity, to join our Business Change Team here at Wokingham Borough Council, on a full-time, 12 Month Fixed Term Contract.As the Programme Manager – Productivity, you will lead the delivery and monitoring of the council’s Productivity Programme across all directorates, ensuring savings targets and programme deliverables are met. This will include programme level and issue risk management, engaging cross-functional senior stakeholders to drive good governance, supporting change management and assuring accuracy and quality of programme reporting. You’ll take a proactive approach to leading and motivating colleagues involved in productivity projects in line with deliverables and work collaboratively with other stakeholders including members and partners to maximise opportunities. ⭐Staff Benefits⭐ Not only is this an excellent opportunity, but it’s a fantastic time to join our team. You will receive an extensive range of employee benefits including: ⭐Generous Annual Leave - 31 days annual leave (rising by 5 days after 5 years of continued local government service), plus bank holidays ⭐Local Government Pension Scheme  ⭐GP Helpline - Available 7 days a week ⭐Employee Assistance Programme – Including a 24/7 Your Care Helpline ⭐Free Eye Tests and Flu Vaccines ⭐Free Onsite Gym - Located at Shute End Offices, Wokingham ⭐Local & Lifestyle Discounts - Save on shopping, entertainment, dining out & more ⭐Move through Menopause Course ⭐Sports & Social Group Activities - Including running, football, cricket & more ⭐Learning & Development Opportunities ⭐Employee Networks ⭐And more! Key Responsibilities: Help make sure the council’s productivity projects are planned, organised, and reported on, working with other colleagues in the Business Change team. Collect and create reports about productivity projects for the Corporate Leadership Team. Keep track of any risks or problems that might affect these projects, and work with senior leaders to solve issues. Lead and engage with team members working on productivity projects and provide further support if needed. Undertake any other duties aligned to the general levels of responsibility of the post. Candidate Requirements: Relevant portfolio, programme and project management qualification or skills and experience (MSP or similar). Knowledge of local government and particularly the transformational Government and efficiency agenda. Proven ability in managing portfolios, programmes, projects, other managers and colleagues to achieve agreed outputs, within budget, including benefit realisation. Experience of using Microsoft applications including Word, Excel, MS Project, MS Visio, PowerPoint. Our Area: Wokingham Borough is set in the heart of Berkshire with excellent transport links to Reading and central London. Our area comprises of a vibrant and historical market town, attractive villages, and miles of beautiful countryside.  We’re home to a range of high performing schools, a host of international businesses and an incredible community. The borough has a strong local economy with accelerated growth, a range of excellent public facilities and low levels of crime, offering an exceptional quality of life.  Click the link below and Apply Today! Alternatively, for more information or to arrange an informal discussion about the role, please contact Matthew Clift, PMO & Portfolio Manager via . (Strictly no agencies). Read Less
  • We have a fantastic brand-new opportunity available for an Occupationa... Read More
    We have a fantastic brand-new opportunity available for an Occupational Therapist to join our dedicated Adult Social Care team at Wokingham Borough Council, on a full time, permanent basis.Whether you’re starting your career and seeking a Preceptorship, or you’re an experienced Occupational Therapist, we want to hear from you. As an Occupational Therapist you will work within the rules, guidance, and policies to support people in the best way possible. This includes getting to know individuals and their carers, assessing their needs, planning and reviewing care and support, and helping them stay independent, safe, and well. You’ll also work with other professionals and agencies as needed to make sure people get the right support. Preceptorship Programme – Are you a newly or soon-to-be qualified Occupational Therapist? Join our Preceptorship Programme to get structured support as you start your professional journey. See the attached PDF for details. This is an exciting time to join our award-winning Local Authority, with our service recently ranked one of the highest in the country following a CQC inspection. Wokingham Borough Council has joined the Social Care Future (SCF) movement, a growing community working to transform adult social care. SCF’s vision is to help everyone, regardless of age, health, or disability, live in a home and community they love, surrounded by the people and activities that matter most to them. You’ll become part of a supportive and collaborative team where you can build confidence, strengthen your clinical skills, and gain experience across a wide range of practice settings, equipping you to truly thrive in your role. Our hybrid working model gives you the flexibility you need, combining home working with meetings and in-person visits. At Wokingham Borough Council, we’re committed to your growth. We offer tailored learning and development pathways for Occupational Therapists, helping you build your expertise and specialise in the areas that inspire you. To hear from our team click the link: This is a role where you can make a real impact! Staff benefits: Not only is this an excellent opportunity, but it’s a fantastic time to join our team. You will receive an extensive range of employee benefits including: ⭐Generous Annual Leave entitlement (rising by 5 days after 5 years of continued local government service), plus bank holidays ⭐Local Government Pension Scheme  ⭐GP Helpline 7 days a week ⭐Employee Assistance Programme with a 24/7 Your Care confidential helpline ⭐Free Eye Tests and Flu Vaccines ⭐Free Onsite Gym (located at Shute End, Wokingham) ⭐Salary Sacrifice Schemes – including Car and Cycle to Work ⭐Local & Lifestyle Discounts – savings on shopping, entertainment, restaurants, and more ⭐Move through Menopause Course ⭐Sports & Social Group Activities – running, football, cricket, and more ⭐Learning & Development Opportunities ⭐Employee Networks ⭐And more! Key responsibilities: Assess and review the complex needs of people and their carers under the Care Act 2014, offering advice, guidance, and access to the right support to keep them safe and well. Use a strengths-based, person-centred approach, building respectful relationships and ensuring dignity, cultural needs, communication needs, and personal choices are always recognised. Carry out specialist assessments of daily activities, including eating, communication, posture, seating, home environment, equipment, transport, and community access. Use strong knowledge of adaptations and accessible environments, including building regulations, housing adaptations, and relevant legislation like the Disabled Facilities Grant. Complete manual handling risk assessments and provide safe equipment and interventions in line with Health and Safety requirements and best practice guidelines. Candidate requirements: Professional degree level Occupational Therapy qualification or equivalent Strong IT skills including proficient user of Microsoft Office and client record systems Full EU driving licence (and access to daily use of a car) Willingness to undertake continuous professional development Good working knowledge of the statutory framework for the relevant care group and of an appropriate range of professional interventions Our area: Wokingham Borough is set in the heart of Berkshire with excellent transport links to Reading and central London. Our area comprises of a vibrant and historical market town, attractive villages, and miles of beautiful countryside. We’re home to a range of high performing schools, a host of international businesses and an incredible community. We have a strong local economy with accelerated growth, a range of excellent public facilities and low levels of crime, offering an exceptional quality of life. Wokingham Borough Council has committed to becoming a Marmot borough to embed prevention, early intervention and address inequalities in all aspects of our work. This is especially important given the significant and continued growth of our Borough and the diversity of its residents. If you're enthusiastic, caring, and ready to make a difference, we’d love to hear from you, click the link below and apply today! To request further information or to have an informal discussion about this role, please email omarah.thomas@wokingham.gov.uk  Closing Date: 18th January 2026, 11pm Interview Date: TBC If your application is shortlisted for an interview, you will be required to provide proof of your right to work in the UK at that stage. Additionally, successful candidates must present proof upon receiving a job offer. Please note that all offers are conditional and subject to the satisfactory completion of pre-employment checks. Please be aware that we will be reviewing the applications we receive on a daily basis, and we reserve the right to close the advert early if suitable candidates are identified. Wokingham Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff, other workers and volunteers to share this commitment. All successful candidates for this role will be subject to Disclosure & Barring Service (DBS) checks along with other relevant employment checks. Due to the high volume of applications we receive, we regret that we are unable to respond to every applicant individually. If you do not hear from us within 4 weeks of the application closing date, please assume that your application has not been successful on this occasion. We appreciate your interest in joining Wokingham Borough Council and thank you for taking the time to apply. Wokingham is an equal opportunities employer Read Less

Company Detail

  • Is Email Verified
    No
  • Total Employees
  • Established In
  • Current jobs

Google Map

For Jobseekers
For Employers
Contact Us
Astrid-Lindgren-Weg 12 38229 Salzgitter Germany