Permanent
Position: Salesforce Marketing Cloud Specialist Role Overview
This position sits at the heart of a growing digital function, where the successful candidate will shape and refine multi-channel engagement strategies through Salesforce Marketing Cloud. Rather than treating the platform as a standalone tool, the role involves situating Marketing Cloud within a wider organisational ecosystem, ensuring that data, customer journeys, and automation capabilities work in concert to support broader commercial and operational aims. Those who thrive in environments where technical execution intersects with strategic thinking will likely find the position both stimulating and impactful. Skills & Experience
Applicants will typically demonstrate: A strong record of hands-on work within Salesforce Marketing Cloud, including Journey Builder, Automation Studio, Email Studio, and related modules. Competence in configuring data models, leveraging SQL for segmentation, and managing audience data flows across integrated systems. Familiarity with cross-cloud architectures and general Salesforce platform capabilities, particularly where Marketing Cloud must interact with Sales or Service Cloud. Experience designing and deploying customer journeys in complex or multi-channel environments, ideally where regulatory or compliance considerations shape marketing practice. The ability to collaborate effectively with both technical and non-technical stakeholders, translating operational objectives into coherent, scalable solutions. Relevant Salesforce certifications (such as Marketing Cloud Email Specialist or Marketing Cloud Consultant), which would strengthen an application. Desirable
Although not essential, the following may offer additional value: Prior exposure to data-driven marketing within sectors where customer lifecycle management is central, such as utilities, telecoms, retail, or professional services. Awareness of emerging Salesforce capabilities, including Einstein for personalisation and predictive analytics, or integrations with Industry Clouds. Confidence working with API-based integrations and middleware platforms that support data synchronisation between enterprise systems. Whats on Offer A competitive salary in the region of £65,000£80,000 DOE Hybrid or remote working options across the UK Pension scheme, private medical cover, and performance-linked bonuses A chance to contribute to large-scale digital transformation initiatives, shaping how the organisation communicates, automates, and measures customer engagement How to Apply
If you are an experienced Salesforce Marketing Cloud professional seeking a role where you can deliver robust, thoughtfully designed solutions, we would welcome your application.
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