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Willow Recruit
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  • Credit Controller  

    - Leeds
    Job DescriptionCredit Controller – Leeds City CentreUp to £30,000 per... Read More
    Job Description

    Credit Controller – Leeds City Centre
    Up to £30,000 per annum depending on experience
    Full-time - 35 hours per week

    Hybrid working available, 3 days in the office
    33 days holiday including bank holidays
    Do you have recent experience working within an end-to-end credit control role?
    Are you someone who enjoys building relationships with customers and taking ownership of your workload?
    Based in Leeds City Centre, this is a fantastic opportunity to join a well-established and highly regarded business that continues to grow. Due to ongoing development within the finance team and plans to double their turnover over the coming years, they are now looking to recruit a Credit Controller to support their sales ledger and credit function.
    This is a varied and busy role where you will have involvement across the credit control process. You will join an experienced and approachable team who work closely together and support each other, reporting into a knowledgeable and approachable Credit Manager who encourages development and progression.
    The business has built a strong reputation within its industry and is known for having a positive and supportive culture. Alongside this, they place real importance on employee engagement and giving back, with regular social events and opportunities to get involved in local community initiatives.
    Duties and responsibilities will include:
    Chasing customers for payment of outstanding invoices via phone and email
    Managing daily customer queries relating to invoices and payments
    Building strong relationships with clients to resolve issues quickly and professionally
    Posting and allocating customer payments accurately
    Producing and issuing sales invoices and statements
    Completing daily bank reconciliations and supporting cash allocation processes
    Assisting with aged debtor reporting and supporting commentary where required
    Working closely with internal teams to resolve account queries
    Supporting the wider finance team during busy periods such as month end
    To be considered for this role you will:
    Have previous experience working within a credit control role and will have covered all aspects of the process and will have dealt with complex queries and ledgers
    Be confident communicating with customers and building strong working relationships
    Have good attention to detail and strong organisational skills
    Be comfortable managing your own workload in a busy environment
    Have good Excel skills and will be confident using finance systems
    This is a great opportunity for someone looking to develop their experience within credit control while working for a business that values its people and offers a supportive team environment in a central Leeds location.


    RequirementsGemma met with Janet via Teams 05/03/26 - she was really friendly at first but then was a bit standoffish like I had take ntoo much of her time and referred me to speak back to laura - recruitment if I had any further questions 

    She's been there for 8 years, massive growth plans for 2030, last year so 2024 they collected 642million, 2030 vision is to double again, demanding place to work but they do really care about their people, partners are quite inspiring, live by their values and your not pigeon holed can move into different teams/departments.Work to tough KPI's, volumes and expectations. 

    Team - 11 look after the UK
               1 - Dubai - middle and far east 
               1 Paris
                1 german speaking 

    Nothing there is automated at all re AI, everything is really manual and consequences of getting things wrong don't allow them to automate things, is mainly email focused rather than call but are calsl involved, do talk about the frusrations of the job at interview stage, cash target that they live and breath, need to do enthusiastic and want to work to that, quite complex emails with different people, partners etc copied in, has about twn cvs that she hasnt looked at yet, leave it 2 weeks direct first, take 4/5 to shortlist, 1st stage with team leader, janet 2nd stage, need to be able to pass dbs and credit background checks, can take 3 weeks to come back, wouldnt ever use temps because of this, interviews w/com 16th or 23rd of march  - will get laura to send logins so I can submit candidaters 
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