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William Hill
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  • Customer Service Representative  

    William Hill
    - Coventry
    Apply Now
    Job description People don’t just come here to place bets, they come f... Read More
    Job description People don’t just come here to place bets, they come for the experience. And you will be at the heart of it all.Careers in our shops are about much more than simply taking bets. Our colleagues are the backbone of our business and working in retail at William Hill is really about putting our customers 1st and getting to know them and the communities in which we live and work.If you’re a people person, you’ll love working here. What’s more, you’ll have the support, training, and encouragement to build a career that raises your game, with plenty of incentives to keep you motivated along the way because by investing in you, we’ll raise our game.You will be responsible for:Welcoming customers with a friendly faceProcessing bets and assisting with customer queriesHelping customers by demonstrating how to use betting terminalsBuilding relationships with our customers and providing an excellent customer serviceChampioning safer gambling at all timesSupporting managers with shop displays and opening / closing activities as requiredWorking Patterns:Our shops have a variety of opening times between the hours of 8am-10pm, Monday to SundayShifts are devised on a rota basis and are subject to change, they will include evening and weekend workingWhat's in it for you?We offer a range of competitive benefits because we care about our people and their development. From financial benefits to our health and wellbeing initiatives, we want you to know that, at William Hill, we win together:Working hours: We’ve a range of full and part-time hours on offer.Annual Pay Review & Bonus Scheme: Your base salary will be reviewed annually, and you will also qualify for an annual performance bonusHoliday entitlement: You’ll be entitled to 28 days holiday annually (pro rata)Paid birthday day off: In addition to your 28 days holiday, you will receive an extra paid day off for your birthday which can be taken any time within your birthday month.Pension plan: We’ll match your pension contributions to 4%. Perks and discounts: When you’re part of William Hill, you’ll enjoy great discounts in high street shops, cinemas and even holidays.Training and development: We do right by our people, promoting from within and nurturing a culture where people want to join and love to stay. We’ll support your growth with career development opportunities. What do you need to be successful?Age 18+ (it’s a legal requirement)Have a passion for delivering great customer serviceStrong interpersonal and empathy skills with the ability to engage with customers from all walks of life Read Less
    Apply Now

  • Customer Service Representative  

    William Hill
    - Stockport
    Apply Now
    Job description People don’t just come here to place bets, they come f... Read More
    Job description People don’t just come here to place bets, they come for the experience. And you will be at the heart of it all. Careers in our shops are about much more than simply taking bets. Our colleagues are the backbone of our business and working in retail at William Hill is really about putting our customers 1st and getting to know them and the communities in which we live and work. If you’re a people person, you’ll love working here. What’s more, you’ll have the support, training, and encouragement to build a career that raises your game, with plenty of incentives to keep you motivated along the way because by investing in you, we’ll raise our game. You will be responsible for: Welcoming customers with a friendly face Processing bets and assisting with customer queries Helping customers by demonstrating how to use betting terminals Building relationships with our customers and providing an excellent customer service Championing safer gambling at all times Supporting managers with shop displays and opening / closing activities as required Working Patterns: Our shops have a variety of opening times between the hours of 8am-10pm, Monday to Sunday Shifts are devised on a rota basis and are subject to change, they will include evening and weekend working What's in it for you? We offer a range of competitive benefits because we care about our people and their development. From financial benefits to our health and wellbeing initiatives, we want you to know that, at William Hill, we win together: Working hours: We’ve a range of full and part-time hours on offer. Annual Pay Review & Bonus Scheme: Your base salary will be reviewed annually, and you will also qualify for an annual performance bonus Holiday entitlement: You’ll be entitled to 28 days holiday annually (pro rata) Paid birthday day off: In addition to your 28 days holiday, you will receive an extra paid day off for your birthday which can be taken any time within your birthday month. Pension plan: We’ll match your pension contributions to 4%.  Perks and discounts: When you’re part of William Hill, you’ll enjoy great discounts in high street shops, cinemas and even holidays. Training and development: We do right by our people, promoting from within and nurturing a culture where people want to join and love to stay. We’ll support your growth with career development opportunities.  What do you need to be successful? Age 18+ (it’s a legal requirement) Have a passion for delivering great customer service Strong interpersonal and empathy skills with the ability to engage with customers from all walks of life Read Less
    Apply Now

  • Customer Service Representative  

    William Hill
    - Middlesbrough
    Apply Now
    Job description People don’t just come here to place bets, they come f... Read More
    Job description People don’t just come here to place bets, they come for the experience. And you will be at the heart of it all.Careers in our shops are about much more than simply taking bets. Our colleagues are the backbone of our business and working in retail at William Hill is really about putting our customers 1st and getting to know them and the communities in which we live and work.If you’re a people person, you’ll love working here. What’s more, you’ll have the support, training, and encouragement to build a career that raises your game, with plenty of incentives to keep you motivated along the way because by investing in you, we’ll raise our game.You will be responsible for:Welcoming customers with a friendly faceProcessing bets and assisting with customer queriesHelping customers by demonstrating how to use betting terminalsBuilding relationships with our customers and providing an excellent customer serviceChampioning safer gambling at all timesSupporting managers with shop displays and opening / closing activities as requiredWorking Patterns:Our shops have a variety of opening times between the hours of 8am-10pm, Monday to SundayShifts are devised on a rota basis and are subject to change, they will include evening and weekend workingWhat's in it for you?We offer a range of competitive benefits because we care about our people and their development. From financial benefits to our health and wellbeing initiatives, we want you to know that, at William Hill, we win together:Working hours: We’ve a range of full and part-time hours on offer.Annual Pay Review & Bonus Scheme: Your base salary will be reviewed annually, and you will also qualify for an annual performance bonusHoliday entitlement: You’ll be entitled to 28 days holiday annually (pro rata)Paid birthday day off: In addition to your 28 days holiday, you will receive an extra paid day off for your birthday which can be taken any time within your birthday month.Pension plan: We’ll match your pension contributions to 4%. Perks and discounts: When you’re part of William Hill, you’ll enjoy great discounts in high street shops, cinemas and even holidays.Training and development: We do right by our people, promoting from within and nurturing a culture where people want to join and love to stay. We’ll support your growth with career development opportunities. What do you need to be successful?Age 18+ (it’s a legal requirement)Have a passion for delivering great customer serviceStrong interpersonal and empathy skills with the ability to engage with customers from all walks of life Read Less
    Apply Now

  • Customer Service Representative  

    William Hill
    - Birmingham
    Apply Now
    Job description People don't just come here to place bets, they come f... Read More
    Job description People don't just come here to place bets, they come for the experience. And you will be at the heart of it all.

    Careers in our shops are about much more than simply taking bets. Our colleagues are the backbone of our business and working in retail at William Hill is really about putting our customers 1st and getting to know them and the communities in which we live and work.

    If you're a people person, you'll love working here. What's more, you'll have the support, training, and encouragement to build a career that raises your game, with plenty of incentives to keep you motivated along the way because by investing in you, we'll raise our game.

    You will be responsible for:

    * Welcoming customers with a friendly face
    * Processing bets and assisting with customer queries
    * Helping customers by demonstrating how to use betting terminals
    * Building relationships with our customers and providing an excellent customer service
    * Championing safer gambling at all times
    * Supporting managers with shop displays and opening / closing activities as required

    Working Patterns:

    * Our shops have a variety of opening times between the hours of 8am-10pm, Monday to Sunday
    * Shifts are devised on a rota basis and are subject to change, they will include evening and weekend working

    What's in it for you?
    We offer a range of competitive benefits because we care about our people and their development. From financial benefits to our health and wellbeing initiatives, we want you to know that, at William Hill, we win together:

    * Working hours: We've a range of full and part-time hours on offer.
    * Annual Pay Review & Bonus Scheme: Your base salary will be reviewed annually, and you will also qualify for an annual performance bonus
    * Holiday entitlement: You'll be entitled to 28 days holiday annually (pro rata)
    * Paid birthday day off: In addition to your 28 days holiday, you will receive an extra paid day off for your birthday which can be taken any time within your birthday month.
    * Pension plan: We'll match your pension contributions to 4%.
    * Perks and discounts: When you're part of William Hill, you'll enjoy great discounts in high street shops, cinemas and even holidays.
    * Training and development: We do right by our people, promoting from within and nurturing a culture where people want to join and love to stay. We'll support your growth with career development opportunities.

    What do you need to be successful?

    * Age 18+ (it's a legal requirement)
    * Have a passion for delivering great customer service
    * Strong interpersonal and empathy skills with the ability to engage with customers from all walks of life

    Read Less
    Apply Now

  • Customer Service Representative  

    William Hill
    - Glasgow
    Apply Now
    Job description People don’t just come here to place bets, they come f... Read More
    Job description People don’t just come here to place bets, they come for the experience. And you will be at the heart of it all. Careers in our shops are about much more than simply taking bets. Our colleagues are the backbone of our business and working in retail at William Hill is really about putting our customers 1st and getting to know them and the communities in which we live and work. If you’re a people person, you’ll love working here. What’s more, you’ll have the support, training, and encouragement to build a career that raises your game, with plenty of incentives to keep you motivated along the way because by investing in you, we’ll raise our game. You will be responsible for: Welcoming customers with a friendly face Processing bets and assisting with customer queries Helping customers by demonstrating how to use betting terminals Building relationships with our customers and providing an excellent customer service Championing safer gambling at all times Supporting managers with shop displays and opening / closing activities as required Working Patterns: Our shops have a variety of opening times between the hours of 8am-10pm, Monday to Sunday Shifts are devised on a rota basis and are subject to change, they will include evening and weekend working What's in it for you? We offer a range of competitive benefits because we care about our people and their development. From financial benefits to our health and wellbeing initiatives, we want you to know that, at William Hill, we win together: Working hours: We’ve a range of full and part-time hours on offer. Annual Pay Review & Bonus Scheme: Your base salary will be reviewed annually, and you will also qualify for an annual performance bonus Holiday entitlement: You’ll be entitled to 28 days holiday annually (pro rata) Paid birthday day off: In addition to your 28 days holiday, you will receive an extra paid day off for your birthday which can be taken any time within your birthday month. Pension plan: We’ll match your pension contributions to 4%.  Perks and discounts: When you’re part of William Hill, you’ll enjoy great discounts in high street shops, cinemas and even holidays. Training and development: We do right by our people, promoting from within and nurturing a culture where people want to join and love to stay. We’ll support your growth with career development opportunities.  What do you need to be successful? Age 18+ (it’s a legal requirement) Have a passion for delivering great customer service Strong interpersonal and empathy skills with the ability to engage with customers from all walks of life Read Less
    Apply Now

  • Regional Estates Surveyor - 12m FTC  

    William Hill
    - Lancashire
    Apply Now
    Job description We are seeking an experienced and motivated Regional E... Read More
    Job description We are seeking an experienced and motivated Regional Estate Surveyor (RES) to manage the day-to-day operations of our retail estate portfolio across the Midlands, Cheshire and Lancashire region. This role will require an engaged and organised approach to managing trading, non-trading, and sublet properties to ensure minimal operating costs, while aligning with the retail business needs to support group-wide profitability. The RES will work closely with cross-functional teams and report to the Head of Estates and the Commercial Retail Team to deliver effective service to key stakeholders. What you will be doing Negotiation of all rent reviews within the allocated region, this will include submitting written representations to Arbitrator/Expert. Negotiation of all lease renewals including agreeing basic requires lease terms and submission of expert witness reports when required. Arranging disposals of surplus vacant and part vacant units and negotiating subtenant lease renewals and rent reviews. Partnering with the development team to optimise licensing processes and contribute to estate expansion initiatives Negotiation of dilapidation/repair schedules and management of outsourced external advisors when appropriate. Negotiation of surrenders, lease extensions and Deeds of Variation and review and challenge of service charge and insurance costs where higher than forecast. Negotiating and agreeing licences, including licence for alterations and satellite dishes. Ensuring compliance of lease covenants including all landlord and tenant issues and successfully resolving property related disputes. Who we are looking for We are committed to responsible gambling, and we are looking for people who can support our ethos. To apply to this post, you will: Be RICS qualified or validated relevant experience with a university degree - preferably relevant property based. Have experience and proficiency in landlord and tenant, property management and legal understanding of commercial issues. Be Self-driven, motivated and goal-oriented with negotiations skills and the ability to multi task. Have excellent ability to establish and maintain effective relationships with key stakeholders including retail operations, finance and our landlords. What we offer Our roles offer more than just a job, you’ll become part of the William Hill family! We have created an environment where our people can thrive. Check out some of the fantastic benefits on offer: Family Support Industry-leading maternity and paternity leave and paid time off if you have caring responsibilities. Perks and discounts Discounts at a range of high-street retailers Financial compensation, pension, and bonus schemes. Health & wellbeing Tools and services to help support your well-being, including support with mental health and financial education. You will also have access to gym discounts and our cycle to work scheme. Hybrid working Our employees can work from home up to 80% of the time with 20% of office time built in to ensure we get some face-to-face collaborative team time - and the chance for a coffee and a catch-up! More about evoke We’re a business that embraces change and progress. The power behind big name brands William Hill, 888 and Mr Green, evoke is the new name for 888 Holdings. Marking a new sense of purpose, direction and ambition for the business, there couldn’t be a more exciting time to join us as we accelerate our journey to bring even greater delight to our customers with world-class betting and gaming experiences. That’s the future. That’s evoke. At evoke, you’ll benefit from flexibility and a culture built on trust. We’ll give you the space to be yourself and the tools you need to protect our customers while they play. We’ll invest in your future to help you develop your unique strengths and build a career that’s right for you. Apply At evoke, we prioritize diversity, equity, and inclusion for the benefit of our company, employees, and communities. We foster a welcoming and safe workplace that values all forms of diversity and provides opportunities for growth. Sound good? Then you belong at our place! The first step in the recruitment process is kickstarting your application, followed by an initial screening call and an interview stage. Apply today to kickstart your application with the evoke Family! Read Less
    Apply Now

  • Customer Service Representative  

    William Hill
    - Sheffield
    Apply Now
    Job description People don’t just come here to place bets, they come f... Read More
    Job description People don’t just come here to place bets, they come for the experience. And you will be at the heart of it all. Careers in our shops are about much more than simply taking bets. Our colleagues are the backbone of our business and working in retail at William Hill is really about putting our customers 1st and getting to know them and the communities in which we live and work. If you’re a people person, you’ll love working here. What’s more, you’ll have the support, training, and encouragement to build a career that raises your game, with plenty of incentives to keep you motivated along the way because by investing in you, we’ll raise our game. You will be responsible for: Welcoming customers with a friendly face Processing bets and assisting with customer queries Helping customers by demonstrating how to use betting terminals Building relationships with our customers and providing an excellent customer service Championing safer gambling at all times Supporting managers with shop displays and opening / closing activities as required Working Patterns: Our shops have a variety of opening times between the hours of 8am-10pm, Monday to Sunday Shifts are devised on a rota basis and are subject to change, they will include evening and weekend working What's in it for you? We offer a range of competitive benefits because we care about our people and their development. From financial benefits to our health and wellbeing initiatives, we want you to know that, at William Hill, we win together: Working hours: We’ve a range of full and part-time hours on offer. Annual Pay Review & Bonus Scheme: Your base salary will be reviewed annually, and you will also qualify for an annual performance bonus Holiday entitlement: You’ll be entitled to 28 days holiday annually (pro rata) Paid birthday day off: In addition to your 28 days holiday, you will receive an extra paid day off for your birthday which can be taken any time within your birthday month. Pension plan: We’ll match your pension contributions to 4%.  Perks and discounts: When you’re part of William Hill, you’ll enjoy great discounts in high street shops, cinemas and even holidays. Training and development: We do right by our people, promoting from within and nurturing a culture where people want to join and love to stay. We’ll support your growth with career development opportunities.  What do you need to be successful? Age 18+ (it’s a legal requirement) Have a passion for delivering great customer service Strong interpersonal and empathy skills with the ability to engage with customers from all walks of life Read Less
    Apply Now

  • Customer Service Representative  

    William Hill
    - Liverpool
    Apply Now
    Job description People don’t just come here to place bets, they come f... Read More
    Job description People don’t just come here to place bets, they come for the experience. And you will be at the heart of it all. Careers in our shops are about much more than simply taking bets. Our colleagues are the backbone of our business and working in retail at William Hill is really about putting our customers 1st and getting to know them and the communities in which we live and work. If you’re a people person, you’ll love working here. What’s more, you’ll have the support, training, and encouragement to build a career that raises your game, with plenty of incentives to keep you motivated along the way because by investing in you, we’ll raise our game. You will be responsible for: Welcoming customers with a friendly face Processing bets and assisting with customer queries Helping customers by demonstrating how to use betting terminals Building relationships with our customers and providing an excellent customer service Championing safer gambling at all times Supporting managers with shop displays and opening / closing activities as required Working Patterns: Our shops have a variety of opening times between the hours of 8am-10pm, Monday to Sunday Shifts are devised on a rota basis and are subject to change, they will include evening and weekend working What's in it for you? We offer a range of competitive benefits because we care about our people and their development. From financial benefits to our health and wellbeing initiatives, we want you to know that, at William Hill, we win together: Working hours: We’ve a range of full and part-time hours on offer. Annual Pay Review & Bonus Scheme: Your base salary will be reviewed annually, and you will also qualify for an annual performance bonus Holiday entitlement: You’ll be entitled to 28 days holiday annually (pro rata) Paid birthday day off: In addition to your 28 days holiday, you will receive an extra paid day off for your birthday which can be taken any time within your birthday month. Pension plan: We’ll match your pension contributions to 4%.  Perks and discounts: When you’re part of William Hill, you’ll enjoy great discounts in high street shops, cinemas and even holidays. Training and development: We do right by our people, promoting from within and nurturing a culture where people want to join and love to stay. We’ll support your growth with career development opportunities.  What do you need to be successful? Age 18+ (it’s a legal requirement) Have a passion for delivering great customer service Strong interpersonal and empathy skills with the ability to engage with customers from all walks of life Read Less
    Apply Now

  • Customer Service Representative  

    William Hill
    - Cardiff
    Apply Now
    Job description People don’t just come here to place bets, they come f... Read More
    Job description People don’t just come here to place bets, they come for the experience. And you will be at the heart of it all.Careers in our shops are about much more than simply taking bets. Our colleagues are the backbone of our business and working in retail at William Hill is really about putting our customers 1st and getting to know them and the communities in which we live and work.If you’re a people person, you’ll love working here. What’s more, you’ll have the support, training, and encouragement to build a career that raises your game, with plenty of incentives to keep you motivated along the way because by investing in you, we’ll raise our game.You will be responsible for:Welcoming customers with a friendly faceProcessing bets and assisting with customer queriesHelping customers by demonstrating how to use betting terminalsBuilding relationships with our customers and providing an excellent customer serviceChampioning safer gambling at all timesSupporting managers with shop displays and opening / closing activities as requiredWorking Patterns:Our shops have a variety of opening times between the hours of 8am-10pm, Monday to SundayShifts are devised on a rota basis and are subject to change, they will include evening and weekend workingWhat's in it for you?We offer a range of competitive benefits because we care about our people and their development. From financial benefits to our health and wellbeing initiatives, we want you to know that, at William Hill, we win together:Working hours: We’ve a range of full and part-time hours on offer.Annual Pay Review & Bonus Scheme: Your base salary will be reviewed annually, and you will also qualify for an annual performance bonusHoliday entitlement: You’ll be entitled to 28 days holiday annually (pro rata)Paid birthday day off: In addition to your 28 days holiday, you will receive an extra paid day off for your birthday which can be taken any time within your birthday month.Pension plan: We’ll match your pension contributions to 4%. Perks and discounts: When you’re part of William Hill, you’ll enjoy great discounts in high street shops, cinemas and even holidays.Training and development: We do right by our people, promoting from within and nurturing a culture where people want to join and love to stay. We’ll support your growth with career development opportunities. What do you need to be successful?Age 18+ (it’s a legal requirement)Have a passion for delivering great customer serviceStrong interpersonal and empathy skills with the ability to engage with customers from all walks of life Read Less
    Apply Now

  • Customer Service Representative  

    William Hill
    - Saint Helens
    Apply Now
    Job description People don’t just come here to place bets, they come f... Read More
    Job description People don’t just come here to place bets, they come for the experience. And you will be at the heart of it all. Careers in our shops are about much more than simply taking bets. Our colleagues are the backbone of our business and working in retail at William Hill is really about putting our customers 1st and getting to know them and the communities in which we live and work. If you’re a people person, you’ll love working here. What’s more, you’ll have the support, training, and encouragement to build a career that raises your game, with plenty of incentives to keep you motivated along the way because by investing in you, we’ll raise our game. You will be responsible for: Welcoming customers with a friendly face Processing bets and assisting with customer queries Helping customers by demonstrating how to use betting terminals Building relationships with our customers and providing an excellent customer service Championing safer gambling at all times Supporting managers with shop displays and opening / closing activities as required Working Patterns: Our shops have a variety of opening times between the hours of 8am-10pm, Monday to Sunday Shifts are devised on a rota basis and are subject to change, they will include evening and weekend working What's in it for you? We offer a range of competitive benefits because we care about our people and their development. From financial benefits to our health and wellbeing initiatives, we want you to know that, at William Hill, we win together: Working hours: We’ve a range of full and part-time hours on offer. Annual Pay Review & Bonus Scheme: Your base salary will be reviewed annually, and you will also qualify for an annual performance bonus Holiday entitlement: You’ll be entitled to 28 days holiday annually (pro rata) Paid birthday day off: In addition to your 28 days holiday, you will receive an extra paid day off for your birthday which can be taken any time within your birthday month. Subsidised travel: For roles based in London, you’ll enjoy access to our heavily discounted (or free, depending on location) Zone 1-6 Oyster card for convenient, reduced cost commuting. Pension plan: We’ll match your pension contributions to 4%.  Perks and discounts: When you’re part of William Hill, you’ll enjoy great discounts in high street shops, cinemas and even holidays. Training and development: We do right by our people, promoting from within and nurturing a culture where people want to join and love to stay. We’ll support your growth with career development opportunities.  What do you need to be successful? Age 18+ (it’s a legal requirement) Have a passion for delivering great customer service Strong interpersonal and empathy skills with the ability to engage with customers from all walks of life Read Less
    Apply Now
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