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William Hill
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  • Customer Service Representative  

    - Coventry
    Job description People don’t just come here to place bets, they come f... Read More
    Job description People don’t just come here to place bets, they come for the experience. And you will be at the heart of it all. Careers in our shops are about much more than simply taking bets. Our colleagues are the backbone of our business and working in retail at William Hill is really about putting our customers 1st and getting to know them and the communities in which we live and work. If you’re a people person, you’ll love working here. What’s more, you’ll have the support, training, and encouragement to build a career that raises your game, with plenty of incentives to keep you motivated along the way because by investing in you, we’ll raise our game. You will be responsible for: Welcoming customers with a friendly face Processing bets and assisting with customer queries Helping customers by demonstrating how to use betting terminals Building relationships with our customers and providing an excellent customer service Championing safer gambling at all times Supporting managers with shop displays and opening / closing activities as required Working Patterns: Our shops have a variety of opening times between the hours of 8am-10pm, Monday to Sunday Shifts are devised on a rota basis and are subject to change, they will include evening and weekend working What's in it for you? We offer a range of competitive benefits because we care about our people and their development. From financial benefits to our health and wellbeing initiatives, we want you to know that, at William Hill, we win together: Working hours: We’ve a range of full and part-time hours on offer. Annual Pay Review & Bonus Scheme: Your base salary will be reviewed annually, and you will also qualify for an annual performance bonus Holiday entitlement: You’ll be entitled to 28 days holiday annually (pro rata) Paid birthday day off: In addition to your 28 days holiday, you will receive an extra paid day off for your birthday which can be taken any time within your birthday month. Pension plan: We’ll match your pension contributions to 4%.  Perks and discounts: When you’re part of William Hill, you’ll enjoy great discounts in high street shops, cinemas and even holidays. Training and development: We do right by our people, promoting from within and nurturing a culture where people want to join and love to stay. We’ll support your growth with career development opportunities.  What do you need to be successful? Age 18+ (it’s a legal requirement) Have a passion for delivering great customer service Strong interpersonal and empathy skills with the ability to engage with customers from all walks of life Read Less
  • Customer Service Representative  

    - Johnstone
    Job description People don’t just come here to place bets, they come f... Read More
    Job description People don’t just come here to place bets, they come for the experience. And you will be at the heart of it all. Careers in our shops are about much more than simply taking bets. Our colleagues are the backbone of our business and working in retail at William Hill is really about putting our customers 1st and getting to know them and the communities in which we live and work. If you’re a people person, you’ll love working here. What’s more, you’ll have the support, training, and encouragement to build a career that raises your game, with plenty of incentives to keep you motivated along the way because by investing in you, we’ll raise our game. You will be responsible for: Welcoming customers with a friendly face Processing bets and assisting with customer queries Helping customers by demonstrating how to use betting terminals Building relationships with our customers and providing an excellent customer service Championing safer gambling at all times Supporting managers with shop displays and opening / closing activities as required Working Patterns: Our shops have a variety of opening times between the hours of 8am-10pm, Monday to Sunday Shifts are devised on a rota basis and are subject to change, they will include evening and weekend working What's in it for you? We offer a range of competitive benefits because we care about our people and their development. From financial benefits to our health and wellbeing initiatives, we want you to know that, at William Hill, we win together: Working hours: We’ve a range of full and part-time hours on offer. Annual Pay Review & Bonus Scheme: Your base salary will be reviewed annually, and you will also qualify for an annual performance bonus Holiday entitlement: You’ll be entitled to 28 days holiday annually (pro rata) Paid birthday day off: In addition to your 28 days holiday, you will receive an extra paid day off for your birthday which can be taken any time within your birthday month. Pension plan: We’ll match your pension contributions to 4%.  Perks and discounts: When you’re part of William Hill, you’ll enjoy great discounts in high street shops, cinemas and even holidays. Training and development: We do right by our people, promoting from within and nurturing a culture where people want to join and love to stay. We’ll support your growth with career development opportunities.  What do you need to be successful? Age 18+ (it’s a legal requirement) Have a passion for delivering great customer service Strong interpersonal and empathy skills with the ability to engage with customers from all walks of life Read Less
  • Customer Service Representative  

    - Benfleet
    Job description People don’t just come here to place bets, they come f... Read More
    Job description People don’t just come here to place bets, they come for the experience. And you will be at the heart of it all.Careers in our shops are about much more than simply taking bets. Our colleagues are the backbone of our business and working in retail at William Hill is really about putting our customers 1st and getting to know them and the communities in which we live and work.If you’re a people person, you’ll love working here. What’s more, you’ll have the support, training, and encouragement to build a career that raises your game, with plenty of incentives to keep you motivated along the way because by investing in you, we’ll raise our game.You will be responsible for:Welcoming customers with a friendly faceProcessing bets and assisting with customer queriesHelping customers by demonstrating how to use betting terminalsBuilding relationships with our customers and providing an excellent customer serviceChampioning safer gambling at all timesSupporting managers with shop displays and opening / closing activities as requiredWorking Patterns:Our shops have a variety of opening times between the hours of 8am-10pm, Monday to SundayShifts are devised on a rota basis and are subject to change, they will include evening and weekend workingWhat's in it for you?We offer a range of competitive benefits because we care about our people and their development. From financial benefits to our health and wellbeing initiatives, we want you to know that, at William Hill, we win together:Working hours: We’ve a range of full and part-time hours on offer.Annual Pay Review & Bonus Scheme: Your base salary will be reviewed annually, and you will also qualify for an annual performance bonusHoliday entitlement: You’ll be entitled to 28 days holiday annually (pro rata)Paid birthday day off: In addition to your 28 days holiday, you will receive an extra paid day off for your birthday which can be taken any time within your birthday month.Pension plan: We’ll match your pension contributions to 4%. Perks and discounts: When you’re part of William Hill, you’ll enjoy great discounts in high street shops, cinemas and even holidays.Training and development: We do right by our people, promoting from within and nurturing a culture where people want to join and love to stay. We’ll support your growth with career development opportunities. What do you need to be successful?Age 18+ (it’s a legal requirement)Have a passion for delivering great customer serviceStrong interpersonal and empathy skills with the ability to engage with customers from all walks of life Read Less
  • Customer Service Representative  

    - Birmingham
    Job description People don't just come here to place bets, they come f... Read More
    Job description People don't just come here to place bets, they come for the experience. And you will be at the heart of it all.

    Careers in our shops are about much more than simply taking bets. Our colleagues are the backbone of our business and working in retail at William Hill is really about putting our customers 1st and getting to know them and the communities in which we live and work.

    If you're a people person, you'll love working here. What's more, you'll have the support, training, and encouragement to build a career that raises your game, with plenty of incentives to keep you motivated along the way because by investing in you, we'll raise our game.

    You will be responsible for:

    * Welcoming customers with a friendly face
    * Processing bets and assisting with customer queries
    * Helping customers by demonstrating how to use betting terminals
    * Building relationships with our customers and providing an excellent customer service
    * Championing safer gambling at all times
    * Supporting managers with shop displays and opening / closing activities as required

    Working Patterns:

    * Our shops have a variety of opening times between the hours of 8am-10pm, Monday to Sunday
    * Shifts are devised on a rota basis and are subject to change, they will include evening and weekend working

    What's in it for you?
    We offer a range of competitive benefits because we care about our people and their development. From financial benefits to our health and wellbeing initiatives, we want you to know that, at William Hill, we win together:

    * Working hours: We've a range of full and part-time hours on offer.
    * Annual Pay Review & Bonus Scheme: Your base salary will be reviewed annually, and you will also qualify for an annual performance bonus
    * Holiday entitlement: You'll be entitled to 28 days holiday annually (pro rata)
    * Paid birthday day off: In addition to your 28 days holiday, you will receive an extra paid day off for your birthday which can be taken any time within your birthday month.
    * Pension plan: We'll match your pension contributions to 4%.
    * Perks and discounts: When you're part of William Hill, you'll enjoy great discounts in high street shops, cinemas and even holidays.
    * Training and development: We do right by our people, promoting from within and nurturing a culture where people want to join and love to stay. We'll support your growth with career development opportunities.

    What do you need to be successful?

    * Age 18+ (it's a legal requirement)
    * Have a passion for delivering great customer service
    * Strong interpersonal and empathy skills with the ability to engage with customers from all walks of life

    Read Less
  • Customer Service Representative  

    - Glasgow
    Job description People don’t just come here to place bets, they come f... Read More
    Job description People don’t just come here to place bets, they come for the experience. And you will be at the heart of it all. Careers in our shops are about much more than simply taking bets. Our colleagues are the backbone of our business and working in retail at William Hill is really about putting our customers 1st and getting to know them and the communities in which we live and work. If you’re a people person, you’ll love working here. What’s more, you’ll have the support, training, and encouragement to build a career that raises your game, with plenty of incentives to keep you motivated along the way because by investing in you, we’ll raise our game. You will be responsible for: Welcoming customers with a friendly face Processing bets and assisting with customer queries Helping customers by demonstrating how to use betting terminals Building relationships with our customers and providing an excellent customer service Championing safer gambling at all times Supporting managers with shop displays and opening / closing activities as required Working Patterns: Our shops have a variety of opening times between the hours of 8am-10pm, Monday to Sunday Shifts are devised on a rota basis and are subject to change, they will include evening and weekend working What's in it for you? We offer a range of competitive benefits because we care about our people and their development. From financial benefits to our health and wellbeing initiatives, we want you to know that, at William Hill, we win together: Working hours: We’ve a range of full and part-time hours on offer. Annual Pay Review & Bonus Scheme: Your base salary will be reviewed annually, and you will also qualify for an annual performance bonus Holiday entitlement: You’ll be entitled to 28 days holiday annually (pro rata) Paid birthday day off: In addition to your 28 days holiday, you will receive an extra paid day off for your birthday which can be taken any time within your birthday month. Pension plan: We’ll match your pension contributions to 4%.  Perks and discounts: When you’re part of William Hill, you’ll enjoy great discounts in high street shops, cinemas and even holidays. Training and development: We do right by our people, promoting from within and nurturing a culture where people want to join and love to stay. We’ll support your growth with career development opportunities.  What do you need to be successful? Age 18+ (it’s a legal requirement) Have a passion for delivering great customer service Strong interpersonal and empathy skills with the ability to engage with customers from all walks of life Read Less
  • Customer Service Representative  

    - Shrewsbury
    Job description People don’t just come here to place bets, they come f... Read More
    Job description People don’t just come here to place bets, they come for the experience. And you will be at the heart of it all. Careers in our shops are about much more than simply taking bets. Our colleagues are the backbone of our business and working in retail at William Hill is really about putting our customers 1st and getting to know them and the communities in which we live and work. If you’re a people person, you’ll love working here. What’s more, you’ll have the support, training, and encouragement to build a career that raises your game, with plenty of incentives to keep you motivated along the way because by investing in you, we’ll raise our game. You will be responsible for: Welcoming customers with a friendly face Processing bets and assisting with customer queries Helping customers by demonstrating how to use betting terminals Building relationships with our customers and providing an excellent customer service Championing safer gambling at all times Supporting managers with shop displays and opening / closing activities as required Working Patterns: Our shops have a variety of opening times between the hours of 8am-10pm, Monday to Sunday Shifts are devised on a rota basis and are subject to change, they will include evening and weekend working What's in it for you? We offer a range of competitive benefits because we care about our people and their development. From financial benefits to our health and wellbeing initiatives, we want you to know that, at William Hill, we win together: Working hours: We’ve a range of full and part-time hours on offer. Annual Pay Review & Bonus Scheme: Your base salary will be reviewed annually, and you will also qualify for an annual performance bonus Holiday entitlement: You’ll be entitled to 28 days holiday annually (pro rata) Paid birthday day off: In addition to your 28 days holiday, you will receive an extra paid day off for your birthday which can be taken any time within your birthday month. Subsidised travel: For roles based in London, you’ll enjoy access to our heavily discounted (or free, depending on location) Zone 1-6 Oyster card for convenient, reduced cost commuting. Pension plan: We’ll match your pension contributions to 4%.  Perks and discounts: When you’re part of William Hill, you’ll enjoy great discounts in high street shops, cinemas and even holidays. Training and development: We do right by our people, promoting from within and nurturing a culture where people want to join and love to stay. We’ll support your growth with career development opportunities.  What do you need to be successful? Age 18+ (it’s a legal requirement) Have a passion for delivering great customer service Strong interpersonal and empathy skills with the ability to engage with customers from all walks of life Read Less
  • Customer Service Representative  

    - Kingston upon Thames
    Job description People don’t just come here to place bets, they come f... Read More
    Job description People don’t just come here to place bets, they come for the experience. And you will be at the heart of it all.Careers in our shops are about much more than simply taking bets. Our colleagues are the backbone of our business and working in retail at William Hill is really about putting our customers 1st and getting to know them and the communities in which we live and work.If you’re a people person, you’ll love working here. What’s more, you’ll have the support, training, and encouragement to build a career that raises your game, with plenty of incentives to keep you motivated along the way because by investing in you, we’ll raise our game.You will be responsible for:Welcoming customers with a friendly faceProcessing bets and assisting with customer queriesHelping customers by demonstrating how to use betting terminalsBuilding relationships with our customers and providing an excellent customer serviceChampioning safer gambling at all timesSupporting managers with shop displays and opening / closing activities as requiredWorking Patterns:Our shops have a variety of opening times between the hours of 8am-10pm, Monday to SundayShifts are devised on a rota basis and are subject to change, they will include evening and weekend workingWhat's in it for you?We offer a range of competitive benefits because we care about our people and their development. From financial benefits to our health and wellbeing initiatives, we want you to know that, at William Hill, we win together:Working hours: We’ve a range of full and part-time hours on offer.*London Location Allowance: For all roles within the M25 we offer a location allowance meaning that you will receive an additional 50p per hour on top of your base salary.Annual Pay Review & Bonus Scheme: Your base salary will be reviewed annually, and you will also qualify for an annual performance bonus.Holiday entitlement: You’ll be entitled to 28 days holiday annually (pro rata)Paid birthday day off: In addition to your 28 days holiday, you will receive an extra paid day off for your birthday which can be taken any time within your birthday month.Pension plan: We’ll match your pension contributions to 4%.Perks and discounts: When you’re part of William Hill, you’ll enjoy great discounts in high street shops, cinemas and even holidays.Training and development: We do right by our people, promoting from within and nurturing a culture where people want to join and love to stay. We’ll support your growth with career development opportunities.What do you need to be successful?Age 18+ (it’s a legal requirement)Have a passion for delivering great customer serviceStrong interpersonal and empathy skills with the ability to engage with customers from all walks of life Read Less
  • Data Protection Advisor  

    - Leeds
    Job description Here at evoke plc, we’re looking for an experienced Da... Read More
    Job description Here at evoke plc, we’re looking for an experienced Data Protection Advisor to join our Group Data Protection Team and play a key role in driving our global data protection strategy.As a member of the Group Data Protection Team, you’ll act as a trusted business partner across the organisation, providing expert guidance and supporting our Group Data Protection Officer (DPO). You will be central to ensuring evoke plc meets its legal and regulatory obligations under GDPR and relevant international data protection laws.This is a hands‑on, business‑facing role where you’ll help shape and maintain robust policies, processes and a culture of strong data protection across all jurisdictions in which we operate.What you will be doing:Providing comprehensive reporting on matters and key metrics to the Group DPO and providing them with sufficient oversight of trends, volume and types of work being managed by the team, for example, provide metrics in relation to Information Rights, complaints, number of DPIAs, Data Breaches etcAssisting with personal data breaches and complaint investigations, presenting findings to the Senior or Group DPO, reporting to the regulator, where applicable and maintaining an up-to-date incident registerManaging the DP team’s mailboxes, including responding to enquiries and escalate when enquiries are time critical whilst assisting the team with the creation of new policy, procedure and documentation management as well as with audits and reviews of internal policy and third partiesMaintaining strong stakeholder relationships with key individuals and teams. Liaising with legal, security and compliance for the review of relevant documentation, for example Data Processing Agreements (DPA)Continuously keeping abreast of developments in privacy and data protection legislation in the markets we operate in, including monitoring any regulatory developments, action or fines within our jurisdictions and identify opportunities to improve our own GDPR & Data Protection programmeAssisting the team with the development of data protection compliance frameworks to ensure compliance and ensure policies are regularly reviewed by team membersWorking closely with all other parts of the business, and with individual stakeholders where required to continuously improve data protection compliance and awarenessCompleting work in accordance with the department’s standard operating procedures and ways of working whilst maintaining all documentation and records in accordance with the Data Protection Team’s records management practicesWho we are looking for:We are committed to responsible gambling, and we are looking for people who can support our ethos. To apply to this post, you will have: Detailed knowledge and competence in providing data protection guidance and handling data protection team processes whilst working in an established private sector Data Protection Team Practical experience and working knowledge of the application of Data Protection and associated legislation within a highly regulated, fast paced and ever-changing commercial environment Experienced and competent in completing DPIAs, LIAs, managing and updating ROPA, administering Information Rights, regulatory registrations/notifications, busy team mailbox management and investigating and collating evidence for the DPO to address complaints and data breaches Some experience or exposure of providing Data Protection related guidance to AI solutions/project teams and their use of personal data. What we offer:Our roles offer more than just a job, you’ll become part of the evoke family! We have created an environment where our people can thrive. Check out some of the fantastic benefits on offer: Family Support Industry-leading maternity and paternity leave and paid time off if you have caring responsibilities. Perks and discounts- Discounts at a range of high-street retailers Financial compensation, pension, and bonus schemes. Health & wellbeing Tools and services to help support your well-being, including support with mental health and financial education. You will also have access to gym discounts and our cycle to work scheme. Hybrid working Our employees can work from home up to 80% of the time with 20% of office time built in to ensure we get some face-to-face collaborative team time - and the chance for a coffee and a catch-up! More about evoke:We’re a business that embraces change and progress. The power behind big name brands William Hill, 888 and Mr Green, evoke is the new name for 888 Holdings. Marking a new sense of purpose, direction and ambition for the business, there couldn’t be a more exciting time to join us as we accelerate our journey to bring even greater delight to our customers with world-class betting and gaming experiences. That’s the future. That’s evoke.At evoke, you’ll benefit from flexibility and a culture built on trust. We’ll give you the space to be yourself and the tools you need to protect our customers while they play. We’ll invest in your future to help you develop your unique strengths and build a career that’s right for you.Apply:At evoke, we prioritise diversity, equity, and inclusion for the benefit of our company, employees, and communities. We foster a welcoming and safe workplace that values all forms of diversity and provides opportunities for growth.Sound good? Then you belong at our place! The first step in the recruitment process is kickstarting your application, followed by an initial screening call and an interview stage.Apply today to kickstart your application with the evoke family!

    Business evoke Read Less
  • Customer Service Representative  

    - Edinburgh
    Job description People don’t just come here to place bets, they come f... Read More
    Job description People don’t just come here to place bets, they come for the experience. And you will be at the heart of it all. Careers in our shops are about much more than simply taking bets. Our colleagues are the backbone of our business and working in retail at William Hill is really about putting our customers 1st and getting to know them and the communities in which we live and work. If you’re a people person, you’ll love working here. What’s more, you’ll have the support, training, and encouragement to build a career that raises your game, with plenty of incentives to keep you motivated along the way because by investing in you, we’ll raise our game. You will be responsible for: Welcoming customers with a friendly face Processing bets and assisting with customer queries Helping customers by demonstrating how to use betting terminals Building relationships with our customers and providing an excellent customer service Championing safer gambling at all times Supporting managers with shop displays and opening / closing activities as required Working Patterns: Our shops have a variety of opening times between the hours of 8am-10pm, Monday to Sunday Shifts are devised on a rota basis and are subject to change, they will include evening and weekend working What's in it for you? We offer a range of competitive benefits because we care about our people and their development. From financial benefits to our health and wellbeing initiatives, we want you to know that, at William Hill, we win together: Working hours: We’ve a range of full and part-time hours on offer. Annual Pay Review & Bonus Scheme: Your base salary will be reviewed annually, and you will also qualify for an annual performance bonus Holiday entitlement: You’ll be entitled to 28 days holiday annually (pro rata) Paid birthday day off: In addition to your 28 days holiday, you will receive an extra paid day off for your birthday which can be taken any time within your birthday month. Pension plan: We’ll match your pension contributions to 4%.  Perks and discounts: When you’re part of William Hill, you’ll enjoy great discounts in high street shops, cinemas and even holidays. Training and development: We do right by our people, promoting from within and nurturing a culture where people want to join and love to stay. We’ll support your growth with career development opportunities.  What do you need to be successful? Age 18+ (it’s a legal requirement) Have a passion for delivering great customer service Strong interpersonal and empathy skills with the ability to engage with customers from all walks of life Read Less
  • Customer Service Representative  

    - Edinburgh
    Job description People don’t just come here to place bets, they come f... Read More
    Job description People don’t just come here to place bets, they come for the experience. And you will be at the heart of it all. Careers in our shops are about much more than simply taking bets. Our colleagues are the backbone of our business and working in retail at William Hill is really about putting our customers 1st and getting to know them and the communities in which we live and work. If you’re a people person, you’ll love working here. What’s more, you’ll have the support, training, and encouragement to build a career that raises your game, with plenty of incentives to keep you motivated along the way because by investing in you, we’ll raise our game. You will be responsible for: Welcoming customers with a friendly face Processing bets and assisting with customer queries Helping customers by demonstrating how to use betting terminals Building relationships with our customers and providing an excellent customer service Championing safer gambling at all times Supporting managers with shop displays and opening / closing activities as required Working Patterns: Our shops have a variety of opening times between the hours of 8am-10pm, Monday to Sunday Shifts are devised on a rota basis and are subject to change, they will include evening and weekend working What's in it for you? We offer a range of competitive benefits because we care about our people and their development. From financial benefits to our health and wellbeing initiatives, we want you to know that, at William Hill, we win together: Working hours: We’ve a range of full and part-time hours on offer. Annual Pay Review & Bonus Scheme: Your base salary will be reviewed annually, and you will also qualify for an annual performance bonus Holiday entitlement: You’ll be entitled to 28 days holiday annually (pro rata) Paid birthday day off: In addition to your 28 days holiday, you will receive an extra paid day off for your birthday which can be taken any time within your birthday month. Pension plan: We’ll match your pension contributions to 4%.  Perks and discounts: When you’re part of William Hill, you’ll enjoy great discounts in high street shops, cinemas and even holidays. Training and development: We do right by our people, promoting from within and nurturing a culture where people want to join and love to stay. We’ll support your growth with career development opportunities.  What do you need to be successful? Age 18+ (it’s a legal requirement) Have a passion for delivering great customer service Strong interpersonal and empathy skills with the ability to engage with customers from all walks of life Read Less

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