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Wickes
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  • Job Title: Kitchen & Bathroom Design/Sales ConsultantSalary: Competi... Read More
    Job Title: Kitchen & Bathroom Design/Sales ConsultantSalary: Competitive Job Type: Part TimeThe role Whether you’re welcoming customers in-store, or visiting them in their own home, you’ll create innovative designs and help them make their dream homes come true. You will own the customer experience, guiding them through the design stage to the decision journey. With our market-leading kitchen and bathroom ranges you will help us deliver on our commitment to help the nation feel house proud.
    What we offer  We offer a competitive salary plus uncapped commission. We’re passionate about empowering our colleagues. Together, we help you get what you want from your role, so you can make your working experience your own and an experience beyond the everyday.
    Flexible working Up to 35 days of annual leave including Bank Holidays Up to 10% employer pension contribution Other financial and well-being benefits such as 20% colleague discount, Save-as-you-earn, cashback health schemes, and a wide ranging discount platform providing savings on numerous retailers, savings on gym membership, cycle to work scheme etc.

    About you
    Customer Focus : With great communication skills and natural curiosity, you will genuinely enjoy building relationships with customers & colleagues Sales Experience : You thrive working towards targets, are motivated to achieve and be at your best  Tenacity & Creativity : to overcome and learn from challenges, to ‘do the right thing’ in the right way A valid UK driving licence and access to a vehicle : You must be able to visit customers in their homes, bringing tools and materials with you for home measures and design visits.
    Are you ready to be part of a unique team and experience beyond the everyday? 

    Apply now!
    Vacancy Reference #99468
    "Please contact us here  if you require any adjustments within the application process.  If you require any reasonable adjustments at the interview stage you will have an opportunity to inform us when we invite you to interview. Please note, this link is only for reasonable adjustments required - general enquiries, or direct CV applications cannot be accepted via this form"
    #LI-Onsite Read Less
  • Assistant Manager, Coventry  

    - Coventry
    Job Title: Assistant ManagerSalary: from £27,400 Job Type: Full Tim... Read More
    Job Title: Assistant ManagerSalary: from £27,400 Job Type: Full TimeThe Role... An Assistant Manager is the go-to person in the store on shift. You will be there to help inspire your colleagues to deliver the best customer experience in the business and help overcome any issues you come across. Due to the service that Wickes provides, you would be required to help multiple functions across the store. This could mean helping someone plan their dream bathroom one minute and then having to nip outside to help take in the delivery the next. All of this whilst ensuring everyone is kept safe.
    About you... You will have experience in running the show in a fast-paced customer facing environment and be someone who can handle the variety that each day at Wickes brings. You will be highly organised with a passion for ensuring our customers receive the best service we can deliver, all whilst inspiring and leading your team.
    What we can offer you... Our unique culture means we believe in doing the right thing and helps us to win for our customers, planet and people. Together, we help you get what you want from your role, so you can make your working experience your own and experience beyond the everyday. Up to 7.5% annual bonus and up to £300 per month gain share bonus Up to 10% employer pension contribution Up to 35 days of annual leave including 8 days of bank holidays Other financial and wellbeing benefits include: 20% colleague discount, Save-as-you-earn scheme, Cashback health scheme, Cycle to work, Life assurance, Peppy, Aviva Digital GP, Financial Education & loans, Discount platform including savings and cash back at numerous retailers, savings on gym membership.
    We aim to create an inclusive workplace with colleagues' wellbeing at the heart of everything we do. If you are interested in flexible working you can read our flexible working statement here or let us know when you apply and we can talk this through as part of your application process.
    Vacancy reference #99619

    "Please contact us here  if you require any adjustments within the application process.  If you require any reasonable adjustments at the interview stage you will have an opportunity to inform us when we invite you to interview. Please note, this link is only for reasonable adjustments required - general enquiries, or direct CV applications cannot be accepted via this form" Read Less
  • Job Title: Kitchen & Bathroom Design/Sales ConsultantSalary: £55,000... Read More
    Job Title: Kitchen & Bathroom Design/Sales ConsultantSalary: £55,000 OTE Job Type: Full TimeBrand new store opening in Southport!
    The role Whether you’re welcoming customers in-store, or visiting them in their own home, you’ll create innovative designs and help them make their dream homes come true. You will own the customer experience, guiding them through the design stage to the decision journey. With our market-leading kitchen and bathroom ranges you will help us deliver on our commitment to help the nation feel house proud.
    Permanent and Full-time, 39 hours per week.
    Kew Retail Park, Southport, Lancashire, PR8 5RG
    What we offer  We offer a competitive salary plus uncapped commission. We’re passionate about empowering our colleagues. Together, we help you get what you want from your role, so you can make your working experience your own and an experience beyond the everyday.
    Flexible working Up to 35 days of annual leave including Bank Holidays Up to 10% employer pension contribution Other financial and well-being benefits such as 20% colleague discount, Save-as-you-earn, cashback health schemes, and a wide ranging discount platform providing savings on numerous retailers, savings on gym membership, cycle to work scheme etc.

    About you
    Customer Focus : With great communication skills and natural curiosity, you will genuinely enjoy building relationships with customers & colleagues Sales Experience : You thrive working towards targets, are motivated to achieve and be at your best  Tenacity & Creativity : to overcome and learn from challenges, to ‘do the right thing’ in the right way A valid UK driving licence and access to a vehicle : You must be able to visit customers in their homes, bringing tools and materials with you for home measures and design visits.
    Are you ready to be part of a unique team and experience beyond the everyday? 

    Apply now!
    Vacancy Reference #
    "Please contact us here  if you require any adjustments within the application process.  If you require any reasonable adjustments at the interview stage you will have an opportunity to inform us when we invite you to interview. Please note, this link is only for reasonable adjustments required - general enquiries, or direct CV applications cannot be accepted via this form"
    #LI-Onsite Read Less
  • Job Title: Kitchen & Bathroom Design/Sales ConsultantSalary: Competi... Read More
    Job Title: Kitchen & Bathroom Design/Sales ConsultantSalary: Competitive Job Type: Full TimeThe role Whether you’re welcoming customers in-store, or visiting them in their own home, you’ll create innovative designs and help them make their dream homes come true. You will own the customer experience, guiding them through the design stage to the decision journey. With our market-leading kitchen and bathroom ranges you will help us deliver on our commitment to help the nation feel house proud.
    What we offer  We offer a competitive salary plus uncapped commission. We’re passionate about empowering our colleagues. Together, we help you get what you want from your role, so you can make your working experience your own and an experience beyond the everyday.
    Flexible working Up to 35 days of annual leave including Bank Holidays Up to 10% employer pension contribution Other financial and well-being benefits such as 20% colleague discount, Save-as-you-earn, cashback health schemes, and a wide ranging discount platform providing savings on numerous retailers, savings on gym membership, cycle to work scheme etc.

    About you
    Customer Focus : With great communication skills and natural curiosity, you will genuinely enjoy building relationships with customers & colleagues Sales Experience : You thrive working towards targets, are motivated to achieve and be at your best  Tenacity & Creativity : to overcome and learn from challenges, to ‘do the right thing’ in the right way A valid UK driving licence and access to a vehicle : You must be able to visit customers in their homes, bringing tools and materials with you for home measures and design visits.
    Are you ready to be part of a unique team and experience beyond the everyday? 

    Apply now!
    Vacancy Reference #99676
    "Please contact us here  if you require any adjustments within the application process.  If you require any reasonable adjustments at the interview stage you will have an opportunity to inform us when we invite you to interview. Please note, this link is only for reasonable adjustments required - general enquiries, or direct CV applications cannot be accepted via this form"
    #LI-Onsite Read Less
  • Assistant Manager, Birmingham  

    - Birmingham
    Job Title: Assistant ManagerSalary: from £27,400 Job Type: Full Tim... Read More
    Job Title: Assistant ManagerSalary: from £27,400 Job Type: Full TimeThe Role... An Assistant Manager is the go-to person in the store on shift. You will be there to help inspire your colleagues to deliver the best customer experience in the business and help overcome any issues you come across. Due to the service that Wickes provides, you would be required to help multiple functions across the store. This could mean helping someone plan their dream bathroom one minute and then having to nip outside to help take in the delivery the next. All of this whilst ensuring everyone is kept safe.
    About you... You will have experience in running the show in a fast-paced customer facing environment and be someone who can handle the variety that each day at Wickes brings. You will be highly organised with a passion for ensuring our customers receive the best service we can deliver, all whilst inspiring and leading your team.
    What we can offer you... Our unique culture means we believe in doing the right thing and helps us to win for our customers, planet and people. Together, we help you get what you want from your role, so you can make your working experience your own and experience beyond the everyday. Up to 7.5% annual bonus and up to £300 per month gain share bonus Up to 10% employer pension contribution Up to 35 days of annual leave including 8 days of bank holidays Other financial and wellbeing benefits include: 20% colleague discount, Save-as-you-earn scheme, Cashback health scheme, Cycle to work, Life assurance, Peppy, Aviva Digital GP, Financial Education & loans, Discount platform including savings and cash back at numerous retailers, savings on gym membership.
    We aim to create an inclusive workplace with colleagues' wellbeing at the heart of everything we do. If you are interested in flexible working you can read our flexible working statement here or let us know when you apply and we can talk this through as part of your application process.
    Vacancy reference #99708

    "Please contact us here  if you require any adjustments within the application process.  If you require any reasonable adjustments at the interview stage you will have an opportunity to inform us when we invite you to interview. Please note, this link is only for reasonable adjustments required - general enquiries, or direct CV applications cannot be accepted via this form" Read Less
  • Customer Care Advocate, Northampton  

    - Northampton
    Job Title: Customer Care AdvocateSalary: Up to £26,000 + bonus + ben... Read More
    Job Title: Customer Care AdvocateSalary: Up to £26,000 + bonus + benefits Job Type: Full TimeWe’re Hiring – Customer Care Advocate Location: Northampton: The role will initially be working 5 days on site until probation period has been completed.
    Shifts: 8am–5pm and 10am–7pm, 1 in 4 Saturdays (with a day off in the week) At Wickes, we’re passionate about our customers — not just meeting expectations but exceeding them. We’re on the lookout for a  Customer Care Advocate  who puts people at the heart of every decision and thrives on creating genuinely exceptional experiences. If you believe every customer interaction is an opportunity to make someone’s day, you might be just who we’re looking for. What you’ll be doing: As a Customer Care Advocate, you’ll support our customers through some of their most complex issues with warmth, clarity, and care. Your role is about more than resolving complaints — it’s about listening, empathising, and delivering thoughtful, personalised solutions that build trust and loyalty. You’ll be the voice of Wickes, taking ownership of high-level cases — from finance-related queries to ombudsman escalations and sensitive PR matters — ensuring every resolution is handled with integrity, fairness, and a focus on doing what’s right. Your day-to-day will include: Thoughtfully investigating customer concerns to understand not just the “what,” but the “why. Offering tailored, compassionate solutions that reflect our brand values and commitment to service excellence. Guiding customers through complex issues including financial disputes, legal claims, and escalated complaints with transparency and care. Collaborating across departments — from legal to logistics — to ensure holistic, timely solutions. Representing Wickes in external conversations, including ombudsman cases, with professionalism and clarity. Maintaining consistent and empathetic communication, keeping customers informed and reassured at every step. Documenting your work with accuracy and insight, ensuring we can learn and improve from every interaction. Identifying recurring themes in feedback and working with teams to turn insights into better processes and experiences. What you’ll bring: A natural ability to listen deeply and respond with empathy. A calm and thoughtful approach to complex or emotionally charged situations. Excellent verbal and written communication — clear, professional, and personal. Confidence in making fair, balanced decisions that prioritise both the customer and business integrity. Experience in handling customer queries, ideally in dispute resolution or high-care environments (retail, hospitality, etc.). Comfortable using CRM tools and technology to track progress and collaborate across teams. A solutions mindset — seeing problems as chances to make things better, not just right. Above all, we’re looking for someone who truly cares.  If you treat customers like guests in your own home and are proud to go the extra mile, you’ll feel right at home with us.
    About Us:  Wickes is a multi-channel retailer operating in the home improvement market.  With 50 years in industry, Wickes now generates revenue in excess of £1.6bn across 230 stores delivered by 8,000+ colleagues.   But it is the Wickes culture that we are really proud of. It's a collaborative, down to earth, fun and inclusive environment where people feel part of a winning team. All our colleagues come from different backgrounds, but what we all have in common is a determination to succeed and a passion for being the best we can be. If that sounds like you, we’ll make you feel right at home.
    Read Less
  • Customer Service Assistant, Salisbury  

    - Salisbury
    Job Title: Customer Service AssistantSalary: £12.21 per hour Job Typ... Read More
    Job Title: Customer Service AssistantSalary: £12.21 per hour Job Type: Part TimeThe Role... Whatever your role in and around the store, everything you do will be focused on the customer experience. Parking will be a breeze, trolleys in easy reach, help always at hand, stock in the right place, deliveries out on time and payment met with a smile.Of course, while you’re creating a helpful and friendly customer experience, we’ll be thinking of new ways to reward, develop and invest in you. You’ll receive all the training, support and opportunities you need. Think of it as a down-to-earth place to work, where you get to go up in the world.
    About you... Every day you’ll be dealing with and assisting customers, so it’s important that you offer every person that walks through our doors a high level of customer service. We look for someone who ideally has experience working in a similar role.
    Please ensure to apply with an up to date CV attached. Applications without CVs currently will not be accepted.If you require adjustments to be able to apply, please submit a reasonable adjustment form below.  
    What can we offer you? You’ll be supported with fantastic learning and development and have the opportunity to grow and develop your career with us. We’ll also equip you with a benefits package that includes:
    If you are 21 yrs and over £12.21 phr, 18 yrs - 20 yrs £11.51 phr and under 18 yrs £8.47 phr. Up to £300 per month gain share bonus Up to 10% employer pension contribution Up to 35 days of annual leave including 8 days of bank holidays
    Other financial and wellbeing benefits include: 20% colleague discount, Save-as-you-earn scheme, Cashback health scheme, Cycle to work, Life assurance, Peppy, Aviva Digital GP, Financial Education & loans, Discount platform including savings and cash back at numerous retailers, savings on gym membership.

    We aim to create an inclusive workplace with colleagues' wellbeing at the heart of everything we do. If you are interested in flexible working you can read our flexible working statement here or let us know when you apply and we can talk this through as part of your application process.
    Apply now!

    * Salary dependant on age.
    Vacancy Reference #99749 
    "Please contact us here  if you require any adjustments within the application process.  If you require any reasonable adjustments at the interview stage you will have an opportunity to inform us when we invite you to interview. Please note, this link is only for reasonable adjustments required - general enquiries, or direct CV applications cannot be accepted via this form" Read Less
  • Retail Supervisor, Redditch  

    - Redditch
    Job Title: Retail SupervisorSalary: £12.86 per hour Job Type: Full... Read More
    Job Title: Retail SupervisorSalary: £12.86 per hour Job Type: Full TimeAbout the role... Whatever the day brings safety will be your first priority. You’ll motivate, guide and support your colleagues to achieve the best customer experience possible. You’ll be a key holder and supervise your team to complete routine tasks. Whether that’s ensuring the store is in tip-top shape, fulfilling orders or making sure every customer finds help, you’ll be there to drive success. 
    About you... You have a keen interest in growing your career and supporting your own team. You are passionate about delivering exceptional customer service. You ideally have some experience training new team members, supporting scheduling rotas or being a key-holder. All we really ask is that you bring a bag of enthusiasm.
    Please ensure to apply with an up to date CV attached. Applications without CVs currently will not be accepted.If you require adjustments to be able to apply, please submit a reasonable adjustment form below.  
    What can we offer you? You’ll be supported with fantastic learning and development and have the opportunity to grow and develop your career with us. We’ll also equip you with a benefits package that includes:
    If you are 21 yrs and over £12.86 phr, 18 yrs - 20 yrs £12.13 phr and under 18 yrs £9.35 phr.
    Up to 5% annual bonus and up to £300 per month gain share bonus Up to 10% employer pension contribution Up to 35 days of annual leave including 8 days of bank holidays
    Other financial and wellbeing benefits include: 20% colleague discount, Save-as-you-earn scheme, Cashback health scheme, Cycle to work, Life assurance, Peppy, Aviva Digital GP, Financial Education & loans, Discount platform including savings and cash back at numerous retailers, savings on gym membership.
    We aim to create an inclusive workplace with colleagues' wellbeing at the heart of everything we do. If you are interested in flexible working you can read our flexible working statement here or let us know when you apply and we can talk this through as part of your application process.
    Apply now!

    Vacancy Reference#99754

    "Please contact us here  if you require any adjustments within the application process.  If you require any reasonable adjustments at the interview stage you will have an opportunity to inform us when we invite you to interview. Please note, this link is only for reasonable adjustments required - general enquiries, or direct CV applications cannot be accepted via this form" Read Less
  • Assistant Manager, Cannock  

    - Cannock
    Job Title: Assistant ManagerSalary: from £27,400 Job Type: Full Tim... Read More
    Job Title: Assistant ManagerSalary: from £27,400 Job Type: Full TimeThe Role... An Assistant Manager is the go-to person in the store on shift. You will be there to help inspire your colleagues to deliver the best customer experience in the business and help overcome any issues you come across. Due to the service that Wickes provides, you would be required to help multiple functions across the store. This could mean helping someone plan their dream bathroom one minute and then having to nip outside to help take in the delivery the next. All of this whilst ensuring everyone is kept safe.
    About you... You will have experience in running the show in a fast-paced customer facing environment and be someone who can handle the variety that each day at Wickes brings. You will be highly organised with a passion for ensuring our customers receive the best service we can deliver, all whilst inspiring and leading your team.
    What we can offer you... Our unique culture means we believe in doing the right thing and helps us to win for our customers, planet and people. Together, we help you get what you want from your role, so you can make your working experience your own and experience beyond the everyday. Up to 7.5% annual bonus and up to £300 per month gain share bonus Up to 10% employer pension contribution Up to 35 days of annual leave including 8 days of bank holidays Other financial and wellbeing benefits include: 20% colleague discount, Save-as-you-earn scheme, Cashback health scheme, Cycle to work, Life assurance, Peppy, Aviva Digital GP, Financial Education & loans, Discount platform including savings and cash back at numerous retailers, savings on gym membership.
    We aim to create an inclusive workplace with colleagues' wellbeing at the heart of everything we do. If you are interested in flexible working you can read our flexible working statement here or let us know when you apply and we can talk this through as part of your application process.
    Vacancy reference #99769

    "Please contact us here  if you require any adjustments within the application process.  If you require any reasonable adjustments at the interview stage you will have an opportunity to inform us when we invite you to interview. Please note, this link is only for reasonable adjustments required - general enquiries, or direct CV applications cannot be accepted via this form" Read Less
  • Customer Service Assistant, Trowbridge  

    - Trowbridge
    Job Title: Customer Service AssistantSalary: £12.21 per hour Job Typ... Read More
    Job Title: Customer Service AssistantSalary: £12.21 per hour Job Type: Part TimeThe Role... Whatever your role in and around the store, everything you do will be focused on the customer experience. Parking will be a breeze, trolleys in easy reach, help always at hand, stock in the right place, deliveries out on time and payment met with a smile.Of course, while you’re creating a helpful and friendly customer experience, we’ll be thinking of new ways to reward, develop and invest in you. You’ll receive all the training, support and opportunities you need. Think of it as a down-to-earth place to work, where you get to go up in the world.
    About you... Every day you’ll be dealing with and assisting customers, so it’s important that you offer every person that walks through our doors a high level of customer service. We look for someone who ideally has experience working in a similar role.
    Please ensure to apply with an up to date CV attached. Applications without CVs currently will not be accepted.If you require adjustments to be able to apply, please submit a reasonable adjustment form below.  
    What can we offer you? You’ll be supported with fantastic learning and development and have the opportunity to grow and develop your career with us. We’ll also equip you with a benefits package that includes:
    If you are 21 yrs and over £12.21 phr, 18 yrs - 20 yrs £11.51 phr and under 18 yrs £8.47 phr. Up to £300 per month gain share bonus Up to 10% employer pension contribution Up to 35 days of annual leave including 8 days of bank holidays
    Other financial and wellbeing benefits include: 20% colleague discount, Save-as-you-earn scheme, Cashback health scheme, Cycle to work, Life assurance, Peppy, Aviva Digital GP, Financial Education & loans, Discount platform including savings and cash back at numerous retailers, savings on gym membership.

    We aim to create an inclusive workplace with colleagues' wellbeing at the heart of everything we do. If you are interested in flexible working you can read our flexible working statement here or let us know when you apply and we can talk this through as part of your application process.
    Apply now!

    * Salary dependant on age.
    Vacancy Reference #99774 
    "Please contact us here  if you require any adjustments within the application process.  If you require any reasonable adjustments at the interview stage you will have an opportunity to inform us when we invite you to interview. Please note, this link is only for reasonable adjustments required - general enquiries, or direct CV applications cannot be accepted via this form" Read Less

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